google-apis-contactcenterinsights_v1 0.80.0 → 0.82.0

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@@ -118,6 +118,18 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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+ class GoogleCloudContactcenterinsightsV1AutoLabelingRule
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1AutoLabelingRuleLabelingCondition
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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  class GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsMetadata
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  class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -262,6 +274,18 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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+ class GoogleCloudContactcenterinsightsV1ConstraintEvaluationResult
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1ConstraintEvaluationResultRuleConstraintResult
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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  class GoogleCloudContactcenterinsightsV1Conversation
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  class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -274,6 +298,30 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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+ class GoogleCloudContactcenterinsightsV1ConversationCorrelationInfo
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1ConversationCorrelationResult
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1ConversationCorrelationResultRuleCorrelationResult
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1ConversationDataOptions
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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  class GoogleCloudContactcenterinsightsV1ConversationDataSource
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  class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -346,6 +394,24 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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+ class GoogleCloudContactcenterinsightsV1CorrelationConfig
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1CorrelationRule
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1CorrelationTypeConfig
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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  class GoogleCloudContactcenterinsightsV1CreateAnalysisOperationMetadata
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  class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -820,6 +886,12 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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+ class GoogleCloudContactcenterinsightsV1ListAutoLabelingRulesResponse
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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  class GoogleCloudContactcenterinsightsV1ListConversationsResponse
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  class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -994,6 +1066,12 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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+ class GoogleCloudContactcenterinsightsV1QaQuestionQaQuestionDataOptions
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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  class GoogleCloudContactcenterinsightsV1QaQuestionTag
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  class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -1084,6 +1162,18 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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+ class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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  class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceTimeSeries
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  class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -1228,6 +1318,60 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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+ class GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleRequest
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleResponse
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadata
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStats
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequest
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequestConversations
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponse
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponseDetailedCorrelationResults
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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  class GoogleCloudContactcenterinsightsV1TuneQaScorecardRevisionRequest
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  class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -1414,6 +1558,18 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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+ class GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResult
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResultRuleConstraintResult
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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  class GoogleCloudContactcenterinsightsV1alpha1Conversation
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  class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -1426,6 +1582,24 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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+ class GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationInfo
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResult
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResultRuleCorrelationResult
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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  class GoogleCloudContactcenterinsightsV1alpha1ConversationDataSource
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  class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -1996,6 +2170,18 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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2173
+ class GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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  class GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceTimeSeries
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  class Representation < Google::Apis::Core::JsonRepresentation; end
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@@ -2092,6 +2278,36 @@ module Google
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  include Google::Apis::Core::JsonObjectSupport
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  end
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2281
+ class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadata
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStats
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
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+ end
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+
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+ class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
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+ include Google::Apis::Core::JsonObjectSupport
2297
+ end
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+
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+ class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponse
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+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
2302
+ include Google::Apis::Core::JsonObjectSupport
2303
+ end
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+
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+ class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponseDetailedCorrelationResults
2306
+ class Representation < Google::Apis::Core::JsonRepresentation; end
2307
+
2308
+ include Google::Apis::Core::JsonObjectSupport
2309
+ end
2310
+
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2311
  class GoogleCloudContactcenterinsightsV1alpha1UndeployIssueModelMetadata
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2312
  class Representation < Google::Apis::Core::JsonRepresentation; end
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2313
 
@@ -2290,6 +2506,18 @@ module Google
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2506
  include Google::Apis::Core::JsonObjectSupport
2291
2507
  end
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2508
 
2509
+ class GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResult
2510
+ class Representation < Google::Apis::Core::JsonRepresentation; end
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+
2512
+ include Google::Apis::Core::JsonObjectSupport
2513
+ end
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+
2515
+ class GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResultRuleConstraintResult
2516
+ class Representation < Google::Apis::Core::JsonRepresentation; end
2517
+
2518
+ include Google::Apis::Core::JsonObjectSupport
2519
+ end
2520
+
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  class GoogleCloudContactcenterinsightsV1mainConversation
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2522
  class Representation < Google::Apis::Core::JsonRepresentation; end
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2523
 
@@ -2302,6 +2530,24 @@ module Google
2302
2530
  include Google::Apis::Core::JsonObjectSupport
2303
2531
  end
2304
2532
 
2533
+ class GoogleCloudContactcenterinsightsV1mainConversationCorrelationInfo
2534
+ class Representation < Google::Apis::Core::JsonRepresentation; end
2535
+
2536
+ include Google::Apis::Core::JsonObjectSupport
2537
+ end
2538
+
2539
+ class GoogleCloudContactcenterinsightsV1mainConversationCorrelationResult
2540
+ class Representation < Google::Apis::Core::JsonRepresentation; end
2541
+
2542
+ include Google::Apis::Core::JsonObjectSupport
2543
+ end
2544
+
2545
+ class GoogleCloudContactcenterinsightsV1mainConversationCorrelationResultRuleCorrelationResult
2546
+ class Representation < Google::Apis::Core::JsonRepresentation; end
2547
+
2548
+ include Google::Apis::Core::JsonObjectSupport
2549
+ end
2550
+
2305
2551
  class GoogleCloudContactcenterinsightsV1mainConversationDataSource
2306
2552
  class Representation < Google::Apis::Core::JsonRepresentation; end
2307
2553
 
@@ -2872,6 +3118,18 @@ module Google
2872
3118
  include Google::Apis::Core::JsonObjectSupport
2873
3119
  end
2874
3120
 
3121
+ class GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointDialogflowInteractionMeasure
3122
+ class Representation < Google::Apis::Core::JsonRepresentation; end
3123
+
3124
+ include Google::Apis::Core::JsonObjectSupport
3125
+ end
3126
+
3127
+ class GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult
3128
+ class Representation < Google::Apis::Core::JsonRepresentation; end
3129
+
3130
+ include Google::Apis::Core::JsonObjectSupport
3131
+ end
3132
+
2875
3133
  class GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceTimeSeries
2876
3134
  class Representation < Google::Apis::Core::JsonRepresentation; end
2877
3135
 
@@ -2968,6 +3226,36 @@ module Google
2968
3226
  include Google::Apis::Core::JsonObjectSupport
2969
3227
  end
2970
3228
 
3229
+ class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadata
3230
+ class Representation < Google::Apis::Core::JsonRepresentation; end
3231
+
3232
+ include Google::Apis::Core::JsonObjectSupport
3233
+ end
3234
+
3235
+ class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStats
3236
+ class Representation < Google::Apis::Core::JsonRepresentation; end
3237
+
3238
+ include Google::Apis::Core::JsonObjectSupport
3239
+ end
3240
+
3241
+ class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError
3242
+ class Representation < Google::Apis::Core::JsonRepresentation; end
3243
+
3244
+ include Google::Apis::Core::JsonObjectSupport
3245
+ end
3246
+
3247
+ class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponse
3248
+ class Representation < Google::Apis::Core::JsonRepresentation; end
3249
+
3250
+ include Google::Apis::Core::JsonObjectSupport
3251
+ end
3252
+
3253
+ class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponseDetailedCorrelationResults
3254
+ class Representation < Google::Apis::Core::JsonRepresentation; end
3255
+
3256
+ include Google::Apis::Core::JsonObjectSupport
3257
+ end
3258
+
2971
3259
  class GoogleCloudContactcenterinsightsV1mainUndeployIssueModelMetadata
2972
3260
  class Representation < Google::Apis::Core::JsonRepresentation; end
2973
3261
 
@@ -3275,6 +3563,30 @@ module Google
3275
3563
  end
3276
3564
  end
3277
3565
 
3566
+ class GoogleCloudContactcenterinsightsV1AutoLabelingRule
3567
+ # @private
3568
+ class Representation < Google::Apis::Core::JsonRepresentation
3569
+ property :active, as: 'active'
3570
+ collection :conditions, as: 'conditions', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AutoLabelingRuleLabelingCondition, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AutoLabelingRuleLabelingCondition::Representation
3571
+
3572
+ property :create_time, as: 'createTime'
3573
+ property :description, as: 'description'
3574
+ property :display_name, as: 'displayName'
3575
+ property :label_key, as: 'labelKey'
3576
+ property :label_key_type, as: 'labelKeyType'
3577
+ property :name, as: 'name'
3578
+ property :update_time, as: 'updateTime'
3579
+ end
3580
+ end
3581
+
3582
+ class GoogleCloudContactcenterinsightsV1AutoLabelingRuleLabelingCondition
3583
+ # @private
3584
+ class Representation < Google::Apis::Core::JsonRepresentation
3585
+ property :condition, as: 'condition'
3586
+ property :value, as: 'value'
3587
+ end
3588
+ end
3589
+
3278
3590
  class GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsMetadata
3279
3591
  # @private
3280
3592
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -3527,12 +3839,34 @@ module Google
3527
3839
  end
3528
3840
  end
3529
3841
 
3842
+ class GoogleCloudContactcenterinsightsV1ConstraintEvaluationResult
3843
+ # @private
3844
+ class Representation < Google::Apis::Core::JsonRepresentation
3845
+ property :conversation_a, as: 'conversationA'
3846
+ property :conversation_b, as: 'conversationB'
3847
+ collection :rule_constraint_results, as: 'ruleConstraintResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConstraintEvaluationResultRuleConstraintResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConstraintEvaluationResultRuleConstraintResult::Representation
3848
+
3849
+ end
3850
+ end
3851
+
3852
+ class GoogleCloudContactcenterinsightsV1ConstraintEvaluationResultRuleConstraintResult
3853
+ # @private
3854
+ class Representation < Google::Apis::Core::JsonRepresentation
3855
+ property :constraint_met, as: 'constraintMet'
3856
+ property :error, as: 'error', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
3857
+
3858
+ property :rule_id, as: 'ruleId'
3859
+ end
3860
+ end
3861
+
3530
3862
  class GoogleCloudContactcenterinsightsV1Conversation
3531
3863
  # @private
3532
3864
  class Representation < Google::Apis::Core::JsonRepresentation
3533
3865
  property :agent_id, as: 'agentId'
3534
3866
  property :call_metadata, as: 'callMetadata', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCallMetadata, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCallMetadata::Representation
3535
3867
 
3868
+ property :correlation_info, as: 'correlationInfo', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCorrelationInfo, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCorrelationInfo::Representation
3869
+
3536
3870
  property :create_time, as: 'createTime'
3537
3871
  property :data_source, as: 'dataSource', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationDataSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationDataSource::Representation
3538
3872
 
@@ -3571,6 +3905,41 @@ module Google
3571
3905
  end
3572
3906
  end
3573
3907
 
3908
+ class GoogleCloudContactcenterinsightsV1ConversationCorrelationInfo
3909
+ # @private
3910
+ class Representation < Google::Apis::Core::JsonRepresentation
3911
+ collection :correlation_types, as: 'correlationTypes'
3912
+ property :full_conversation_correlation_id, as: 'fullConversationCorrelationId'
3913
+ property :merged_full_conversation_correlation_id, as: 'mergedFullConversationCorrelationId'
3914
+ end
3915
+ end
3916
+
3917
+ class GoogleCloudContactcenterinsightsV1ConversationCorrelationResult
3918
+ # @private
3919
+ class Representation < Google::Apis::Core::JsonRepresentation
3920
+ property :conversation, as: 'conversation'
3921
+ collection :rule_results, as: 'ruleResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCorrelationResultRuleCorrelationResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCorrelationResultRuleCorrelationResult::Representation
3922
+
3923
+ end
3924
+ end
3925
+
3926
+ class GoogleCloudContactcenterinsightsV1ConversationCorrelationResultRuleCorrelationResult
3927
+ # @private
3928
+ class Representation < Google::Apis::Core::JsonRepresentation
3929
+ property :correlation_id, as: 'correlationId'
3930
+ property :error, as: 'error', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
3931
+
3932
+ property :rule_id, as: 'ruleId'
3933
+ end
3934
+ end
3935
+
3936
+ class GoogleCloudContactcenterinsightsV1ConversationDataOptions
3937
+ # @private
3938
+ class Representation < Google::Apis::Core::JsonRepresentation
3939
+ property :include_dialogflow_interaction_data, as: 'includeDialogflowInteractionData'
3940
+ end
3941
+ end
3942
+
3574
3943
  class GoogleCloudContactcenterinsightsV1ConversationDataSource
3575
3944
  # @private
3576
3945
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -3705,6 +4074,35 @@ module Google
3705
4074
  end
3706
4075
  end
3707
4076
 
4077
+ class GoogleCloudContactcenterinsightsV1CorrelationConfig
4078
+ # @private
4079
+ class Representation < Google::Apis::Core::JsonRepresentation
4080
+ property :create_time, as: 'createTime'
4081
+ property :full_conversation_config, as: 'fullConversationConfig', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CorrelationTypeConfig, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CorrelationTypeConfig::Representation
4082
+
4083
+ property :name, as: 'name'
4084
+ property :update_time, as: 'updateTime'
4085
+ end
4086
+ end
4087
+
4088
+ class GoogleCloudContactcenterinsightsV1CorrelationRule
4089
+ # @private
4090
+ class Representation < Google::Apis::Core::JsonRepresentation
4091
+ property :active, as: 'active'
4092
+ property :constraint_expression, as: 'constraintExpression'
4093
+ property :join_key_expression, as: 'joinKeyExpression'
4094
+ property :rule_id, as: 'ruleId'
4095
+ end
4096
+ end
4097
+
4098
+ class GoogleCloudContactcenterinsightsV1CorrelationTypeConfig
4099
+ # @private
4100
+ class Representation < Google::Apis::Core::JsonRepresentation
4101
+ collection :correlation_rules, as: 'correlationRules', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CorrelationRule, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CorrelationRule::Representation
4102
+
4103
+ end
4104
+ end
4105
+
3708
4106
  class GoogleCloudContactcenterinsightsV1CreateAnalysisOperationMetadata
3709
4107
  # @private
3710
4108
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -4445,6 +4843,15 @@ module Google
4445
4843
  end
4446
4844
  end
4447
4845
 
4846
+ class GoogleCloudContactcenterinsightsV1ListAutoLabelingRulesResponse
4847
+ # @private
4848
+ class Representation < Google::Apis::Core::JsonRepresentation
4849
+ collection :auto_labeling_rules, as: 'autoLabelingRules', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AutoLabelingRule, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AutoLabelingRule::Representation
4850
+
4851
+ property :next_page_token, as: 'nextPageToken'
4852
+ end
4853
+ end
4854
+
4448
4855
  class GoogleCloudContactcenterinsightsV1ListConversationsResponse
4449
4856
  # @private
4450
4857
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -4702,6 +5109,8 @@ module Google
4702
5109
  property :order, as: 'order'
4703
5110
  property :predefined_question_config, as: 'predefinedQuestionConfig', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig::Representation
4704
5111
 
5112
+ property :qa_question_data_options, as: 'qaQuestionDataOptions', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionQaQuestionDataOptions, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionQaQuestionDataOptions::Representation
5113
+
4705
5114
  property :question_body, as: 'questionBody'
4706
5115
  property :question_type, as: 'questionType'
4707
5116
  collection :tags, as: 'tags'
@@ -4737,6 +5146,14 @@ module Google
4737
5146
  end
4738
5147
  end
4739
5148
 
5149
+ class GoogleCloudContactcenterinsightsV1QaQuestionQaQuestionDataOptions
5150
+ # @private
5151
+ class Representation < Google::Apis::Core::JsonRepresentation
5152
+ property :conversation_data_options, as: 'conversationDataOptions', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationDataOptions, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationDataOptions::Representation
5153
+
5154
+ end
5155
+ end
5156
+
4740
5157
  class GoogleCloudContactcenterinsightsV1QaQuestionTag
4741
5158
  # @private
4742
5159
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -4879,6 +5296,8 @@ module Google
4879
5296
  class Representation < Google::Apis::Core::JsonRepresentation
4880
5297
  property :conversation_measure, as: 'conversationMeasure', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure::Representation
4881
5298
 
5299
+ property :dialogflow_interaction_measure, as: 'dialogflowInteractionMeasure', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure::Representation
5300
+
4882
5301
  property :interval, as: 'interval', class: Google::Apis::ContactcenterinsightsV1::GoogleTypeInterval, decorator: Google::Apis::ContactcenterinsightsV1::GoogleTypeInterval::Representation
4883
5302
 
4884
5303
  end
@@ -4887,6 +5306,18 @@ module Google
4887
5306
  class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure
4888
5307
  # @private
4889
5308
  class Representation < Google::Apis::Core::JsonRepresentation
5309
+ property :aa_supervisor_assigned_conversations_count, as: 'aaSupervisorAssignedConversationsCount'
5310
+ property :aa_supervisor_dropped_conversations_count, as: 'aaSupervisorDroppedConversationsCount'
5311
+ property :aa_supervisor_escalated_conversations_count, as: 'aaSupervisorEscalatedConversationsCount'
5312
+ property :aa_supervisor_monitored_conversations_count, as: 'aaSupervisorMonitoredConversationsCount'
5313
+ property :aa_supervisor_transferred_to_human_agent_conv_count, as: 'aaSupervisorTransferredToHumanAgentConvCount'
5314
+ property :ai_coach_suggestion_agent_message_trigger_count, as: 'aiCoachSuggestionAgentMessageTriggerCount'
5315
+ property :ai_coach_suggestion_agent_usage_count, as: 'aiCoachSuggestionAgentUsageCount'
5316
+ property :ai_coach_suggestion_agent_usage_ratio, as: 'aiCoachSuggestionAgentUsageRatio'
5317
+ property :ai_coach_suggestion_customer_message_trigger_count, as: 'aiCoachSuggestionCustomerMessageTriggerCount'
5318
+ property :ai_coach_suggestion_customer_message_trigger_ratio, as: 'aiCoachSuggestionCustomerMessageTriggerRatio'
5319
+ property :ai_coach_suggestion_message_trigger_count, as: 'aiCoachSuggestionMessageTriggerCount'
5320
+ property :ai_coach_suggestion_message_trigger_ratio, as: 'aiCoachSuggestionMessageTriggerRatio'
4890
5321
  property :average_agent_sentiment_score, as: 'averageAgentSentimentScore'
4891
5322
  property :average_client_sentiment_score, as: 'averageClientSentimentScore'
4892
5323
  property :average_customer_satisfaction_rating, as: 'averageCustomerSatisfactionRating'
@@ -4894,10 +5325,43 @@ module Google
4894
5325
  property :average_qa_normalized_score, as: 'averageQaNormalizedScore'
4895
5326
  property :average_qa_question_normalized_score, as: 'averageQaQuestionNormalizedScore'
4896
5327
  property :average_silence_percentage, as: 'averageSilencePercentage'
5328
+ property :average_summarization_suggestion_edit_distance, as: 'averageSummarizationSuggestionEditDistance'
5329
+ property :average_summarization_suggestion_normalized_edit_distance, as: 'averageSummarizationSuggestionNormalizedEditDistance'
4897
5330
  property :average_turn_count, as: 'averageTurnCount'
5331
+ property :avg_conversation_client_turn_sentiment_ema, as: 'avgConversationClientTurnSentimentEma'
5332
+ property :contained_conversation_count, as: 'containedConversationCount'
5333
+ property :contained_conversation_ratio, as: 'containedConversationRatio'
5334
+ property :conversation_ai_coach_suggestion_count, as: 'conversationAiCoachSuggestionCount'
5335
+ property :conversation_ai_coach_suggestion_ratio, as: 'conversationAiCoachSuggestionRatio'
4898
5336
  property :conversation_count, as: 'conversationCount'
5337
+ property :conversation_suggested_summary_ratio, as: 'conversationSuggestedSummaryRatio'
5338
+ property :conversation_total_agent_message_count, as: 'conversationTotalAgentMessageCount'
5339
+ property :conversation_total_customer_message_count, as: 'conversationTotalCustomerMessageCount'
5340
+ property :conversational_agents_average_audio_in_audio_out_latency, as: 'conversationalAgentsAverageAudioInAudioOutLatency'
5341
+ property :conversational_agents_average_end_to_end_latency, as: 'conversationalAgentsAverageEndToEndLatency'
5342
+ property :conversational_agents_average_llm_call_latency, as: 'conversationalAgentsAverageLlmCallLatency'
5343
+ property :conversational_agents_average_tts_latency, as: 'conversationalAgentsAverageTtsLatency'
5344
+ property :dialogflow_average_webhook_latency, as: 'dialogflowAverageWebhookLatency'
5345
+ property :dialogflow_conversations_escalation_count, as: 'dialogflowConversationsEscalationCount'
5346
+ property :dialogflow_conversations_escalation_ratio, as: 'dialogflowConversationsEscalationRatio'
5347
+ property :dialogflow_interactions_no_input_ratio, as: 'dialogflowInteractionsNoInputRatio'
5348
+ property :dialogflow_interactions_no_match_ratio, as: 'dialogflowInteractionsNoMatchRatio'
5349
+ property :dialogflow_webhook_failure_ratio, as: 'dialogflowWebhookFailureRatio'
5350
+ property :dialogflow_webhook_timeout_ratio, as: 'dialogflowWebhookTimeoutRatio'
5351
+ property :knowledge_assist_negative_feedback_ratio, as: 'knowledgeAssistNegativeFeedbackRatio'
5352
+ property :knowledge_assist_positive_feedback_ratio, as: 'knowledgeAssistPositiveFeedbackRatio'
5353
+ property :knowledge_assist_result_count, as: 'knowledgeAssistResultCount'
5354
+ property :knowledge_assist_uri_click_ratio, as: 'knowledgeAssistUriClickRatio'
5355
+ property :knowledge_search_agent_query_source_ratio, as: 'knowledgeSearchAgentQuerySourceRatio'
5356
+ property :knowledge_search_negative_feedback_ratio, as: 'knowledgeSearchNegativeFeedbackRatio'
5357
+ property :knowledge_search_positive_feedback_ratio, as: 'knowledgeSearchPositiveFeedbackRatio'
5358
+ property :knowledge_search_result_count, as: 'knowledgeSearchResultCount'
5359
+ property :knowledge_search_suggested_query_source_ratio, as: 'knowledgeSearchSuggestedQuerySourceRatio'
5360
+ property :knowledge_search_uri_click_ratio, as: 'knowledgeSearchUriClickRatio'
4899
5361
  collection :qa_tag_scores, as: 'qaTagScores', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasureQaTagScore, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasureQaTagScore::Representation
4900
5362
 
5363
+ property :summarization_suggestion_edit_ratio, as: 'summarizationSuggestionEditRatio'
5364
+ property :summarization_suggestion_result_count, as: 'summarizationSuggestionResultCount'
4901
5365
  end
4902
5366
  end
4903
5367
 
@@ -4909,6 +5373,31 @@ module Google
4909
5373
  end
4910
5374
  end
4911
5375
 
5376
+ class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure
5377
+ # @private
5378
+ class Representation < Google::Apis::Core::JsonRepresentation
5379
+ property :percentile_audio_in_audio_out_latency, as: 'percentileAudioInAudioOutLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult::Representation
5380
+
5381
+ property :percentile_end_to_end_latency, as: 'percentileEndToEndLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult::Representation
5382
+
5383
+ property :percentile_llm_call_latency, as: 'percentileLlmCallLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult::Representation
5384
+
5385
+ property :percentile_tool_use_latency, as: 'percentileToolUseLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult::Representation
5386
+
5387
+ property :percentile_tts_latency, as: 'percentileTtsLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult::Representation
5388
+
5389
+ end
5390
+ end
5391
+
5392
+ class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult
5393
+ # @private
5394
+ class Representation < Google::Apis::Core::JsonRepresentation
5395
+ property :p50, as: 'p50'
5396
+ property :p90, as: 'p90'
5397
+ property :p99, as: 'p99'
5398
+ end
5399
+ end
5400
+
4912
5401
  class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceTimeSeries
4913
5402
  # @private
4914
5403
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -5150,6 +5639,95 @@ module Google
5150
5639
  end
5151
5640
  end
5152
5641
 
5642
+ class GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleRequest
5643
+ # @private
5644
+ class Representation < Google::Apis::Core::JsonRepresentation
5645
+ property :auto_labeling_rule, as: 'autoLabelingRule', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AutoLabelingRule, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AutoLabelingRule::Representation
5646
+
5647
+ property :conversation, as: 'conversation', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
5648
+
5649
+ end
5650
+ end
5651
+
5652
+ class GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleResponse
5653
+ # @private
5654
+ class Representation < Google::Apis::Core::JsonRepresentation
5655
+ property :label_result, as: 'labelResult'
5656
+ end
5657
+ end
5658
+
5659
+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadata
5660
+ # @private
5661
+ class Representation < Google::Apis::Core::JsonRepresentation
5662
+ property :create_time, as: 'createTime'
5663
+ property :dataset, as: 'dataset'
5664
+ property :stats, as: 'stats', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStats, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStats::Representation
5665
+
5666
+ end
5667
+ end
5668
+
5669
+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStats
5670
+ # @private
5671
+ class Representation < Google::Apis::Core::JsonRepresentation
5672
+ collection :conversation_correlation_errors, as: 'conversationCorrelationErrors', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError::Representation
5673
+
5674
+ property :correlated_conversations_count, as: 'correlatedConversationsCount'
5675
+ property :failed_conversations_count, as: 'failedConversationsCount'
5676
+ collection :partial_errors, as: 'partialErrors', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
5677
+
5678
+ property :sampled_conversations_count, as: 'sampledConversationsCount'
5679
+ end
5680
+ end
5681
+
5682
+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError
5683
+ # @private
5684
+ class Representation < Google::Apis::Core::JsonRepresentation
5685
+ property :conversation, as: 'conversation'
5686
+ property :status, as: 'status', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
5687
+
5688
+ end
5689
+ end
5690
+
5691
+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequest
5692
+ # @private
5693
+ class Representation < Google::Apis::Core::JsonRepresentation
5694
+ property :conversations, as: 'conversations', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequestConversations, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequestConversations::Representation
5695
+
5696
+ property :correlation_config, as: 'correlationConfig', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CorrelationConfig, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CorrelationConfig::Representation
5697
+
5698
+ property :filter, as: 'filter'
5699
+ property :max_sample_count, as: 'maxSampleCount'
5700
+ end
5701
+ end
5702
+
5703
+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequestConversations
5704
+ # @private
5705
+ class Representation < Google::Apis::Core::JsonRepresentation
5706
+ collection :conversations, as: 'conversations', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation::Representation
5707
+
5708
+ end
5709
+ end
5710
+
5711
+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponse
5712
+ # @private
5713
+ class Representation < Google::Apis::Core::JsonRepresentation
5714
+ property :detailed_results, as: 'detailedResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponseDetailedCorrelationResults, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponseDetailedCorrelationResults::Representation
5715
+
5716
+ collection :partial_errors, as: 'partialErrors', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
5717
+
5718
+ end
5719
+ end
5720
+
5721
+ class GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponseDetailedCorrelationResults
5722
+ # @private
5723
+ class Representation < Google::Apis::Core::JsonRepresentation
5724
+ collection :constraint_results, as: 'constraintResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConstraintEvaluationResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConstraintEvaluationResult::Representation
5725
+
5726
+ collection :join_key_results, as: 'joinKeyResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCorrelationResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCorrelationResult::Representation
5727
+
5728
+ end
5729
+ end
5730
+
5153
5731
  class GoogleCloudContactcenterinsightsV1TuneQaScorecardRevisionRequest
5154
5732
  # @private
5155
5733
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -5482,12 +6060,34 @@ module Google
5482
6060
  end
5483
6061
  end
5484
6062
 
6063
+ class GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResult
6064
+ # @private
6065
+ class Representation < Google::Apis::Core::JsonRepresentation
6066
+ property :conversation_a, as: 'conversationA'
6067
+ property :conversation_b, as: 'conversationB'
6068
+ collection :rule_constraint_results, as: 'ruleConstraintResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResultRuleConstraintResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResultRuleConstraintResult::Representation
6069
+
6070
+ end
6071
+ end
6072
+
6073
+ class GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResultRuleConstraintResult
6074
+ # @private
6075
+ class Representation < Google::Apis::Core::JsonRepresentation
6076
+ property :constraint_met, as: 'constraintMet'
6077
+ property :error, as: 'error', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
6078
+
6079
+ property :rule_id, as: 'ruleId'
6080
+ end
6081
+ end
6082
+
5485
6083
  class GoogleCloudContactcenterinsightsV1alpha1Conversation
5486
6084
  # @private
5487
6085
  class Representation < Google::Apis::Core::JsonRepresentation
5488
6086
  property :agent_id, as: 'agentId'
5489
6087
  property :call_metadata, as: 'callMetadata', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCallMetadata, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCallMetadata::Representation
5490
6088
 
6089
+ property :correlation_info, as: 'correlationInfo', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationInfo, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationInfo::Representation
6090
+
5491
6091
  property :create_time, as: 'createTime'
5492
6092
  property :data_source, as: 'dataSource', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationDataSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationDataSource::Representation
5493
6093
 
@@ -5526,6 +6126,34 @@ module Google
5526
6126
  end
5527
6127
  end
5528
6128
 
6129
+ class GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationInfo
6130
+ # @private
6131
+ class Representation < Google::Apis::Core::JsonRepresentation
6132
+ collection :correlation_types, as: 'correlationTypes'
6133
+ property :full_conversation_correlation_id, as: 'fullConversationCorrelationId'
6134
+ property :merged_full_conversation_correlation_id, as: 'mergedFullConversationCorrelationId'
6135
+ end
6136
+ end
6137
+
6138
+ class GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResult
6139
+ # @private
6140
+ class Representation < Google::Apis::Core::JsonRepresentation
6141
+ property :conversation, as: 'conversation'
6142
+ collection :rule_results, as: 'ruleResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResultRuleCorrelationResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResultRuleCorrelationResult::Representation
6143
+
6144
+ end
6145
+ end
6146
+
6147
+ class GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResultRuleCorrelationResult
6148
+ # @private
6149
+ class Representation < Google::Apis::Core::JsonRepresentation
6150
+ property :correlation_id, as: 'correlationId'
6151
+ property :error, as: 'error', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
6152
+
6153
+ property :rule_id, as: 'ruleId'
6154
+ end
6155
+ end
6156
+
5529
6157
  class GoogleCloudContactcenterinsightsV1alpha1ConversationDataSource
5530
6158
  # @private
5531
6159
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -6455,6 +7083,8 @@ module Google
6455
7083
  class Representation < Google::Apis::Core::JsonRepresentation
6456
7084
  property :conversation_measure, as: 'conversationMeasure', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointConversationMeasure, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointConversationMeasure::Representation
6457
7085
 
7086
+ property :dialogflow_interaction_measure, as: 'dialogflowInteractionMeasure', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure::Representation
7087
+
6458
7088
  property :interval, as: 'interval', class: Google::Apis::ContactcenterinsightsV1::GoogleTypeInterval, decorator: Google::Apis::ContactcenterinsightsV1::GoogleTypeInterval::Representation
6459
7089
 
6460
7090
  end
@@ -6463,6 +7093,18 @@ module Google
6463
7093
  class GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointConversationMeasure
6464
7094
  # @private
6465
7095
  class Representation < Google::Apis::Core::JsonRepresentation
7096
+ property :aa_supervisor_assigned_conversations_count, as: 'aaSupervisorAssignedConversationsCount'
7097
+ property :aa_supervisor_dropped_conversations_count, as: 'aaSupervisorDroppedConversationsCount'
7098
+ property :aa_supervisor_escalated_conversations_count, as: 'aaSupervisorEscalatedConversationsCount'
7099
+ property :aa_supervisor_monitored_conversations_count, as: 'aaSupervisorMonitoredConversationsCount'
7100
+ property :aa_supervisor_transferred_to_human_agent_conv_count, as: 'aaSupervisorTransferredToHumanAgentConvCount'
7101
+ property :ai_coach_suggestion_agent_message_trigger_count, as: 'aiCoachSuggestionAgentMessageTriggerCount'
7102
+ property :ai_coach_suggestion_agent_usage_count, as: 'aiCoachSuggestionAgentUsageCount'
7103
+ property :ai_coach_suggestion_agent_usage_ratio, as: 'aiCoachSuggestionAgentUsageRatio'
7104
+ property :ai_coach_suggestion_customer_message_trigger_count, as: 'aiCoachSuggestionCustomerMessageTriggerCount'
7105
+ property :ai_coach_suggestion_customer_message_trigger_ratio, as: 'aiCoachSuggestionCustomerMessageTriggerRatio'
7106
+ property :ai_coach_suggestion_message_trigger_count, as: 'aiCoachSuggestionMessageTriggerCount'
7107
+ property :ai_coach_suggestion_message_trigger_ratio, as: 'aiCoachSuggestionMessageTriggerRatio'
6466
7108
  property :average_agent_sentiment_score, as: 'averageAgentSentimentScore'
6467
7109
  property :average_client_sentiment_score, as: 'averageClientSentimentScore'
6468
7110
  property :average_customer_satisfaction_rating, as: 'averageCustomerSatisfactionRating'
@@ -6470,10 +7112,43 @@ module Google
6470
7112
  property :average_qa_normalized_score, as: 'averageQaNormalizedScore'
6471
7113
  property :average_qa_question_normalized_score, as: 'averageQaQuestionNormalizedScore'
6472
7114
  property :average_silence_percentage, as: 'averageSilencePercentage'
7115
+ property :average_summarization_suggestion_edit_distance, as: 'averageSummarizationSuggestionEditDistance'
7116
+ property :average_summarization_suggestion_normalized_edit_distance, as: 'averageSummarizationSuggestionNormalizedEditDistance'
6473
7117
  property :average_turn_count, as: 'averageTurnCount'
7118
+ property :avg_conversation_client_turn_sentiment_ema, as: 'avgConversationClientTurnSentimentEma'
7119
+ property :contained_conversation_count, as: 'containedConversationCount'
7120
+ property :contained_conversation_ratio, as: 'containedConversationRatio'
7121
+ property :conversation_ai_coach_suggestion_count, as: 'conversationAiCoachSuggestionCount'
7122
+ property :conversation_ai_coach_suggestion_ratio, as: 'conversationAiCoachSuggestionRatio'
6474
7123
  property :conversation_count, as: 'conversationCount'
7124
+ property :conversation_suggested_summary_ratio, as: 'conversationSuggestedSummaryRatio'
7125
+ property :conversation_total_agent_message_count, as: 'conversationTotalAgentMessageCount'
7126
+ property :conversation_total_customer_message_count, as: 'conversationTotalCustomerMessageCount'
7127
+ property :conversational_agents_average_audio_in_audio_out_latency, as: 'conversationalAgentsAverageAudioInAudioOutLatency'
7128
+ property :conversational_agents_average_end_to_end_latency, as: 'conversationalAgentsAverageEndToEndLatency'
7129
+ property :conversational_agents_average_llm_call_latency, as: 'conversationalAgentsAverageLlmCallLatency'
7130
+ property :conversational_agents_average_tts_latency, as: 'conversationalAgentsAverageTtsLatency'
7131
+ property :dialogflow_average_webhook_latency, as: 'dialogflowAverageWebhookLatency'
7132
+ property :dialogflow_conversations_escalation_count, as: 'dialogflowConversationsEscalationCount'
7133
+ property :dialogflow_conversations_escalation_ratio, as: 'dialogflowConversationsEscalationRatio'
7134
+ property :dialogflow_interactions_no_input_ratio, as: 'dialogflowInteractionsNoInputRatio'
7135
+ property :dialogflow_interactions_no_match_ratio, as: 'dialogflowInteractionsNoMatchRatio'
7136
+ property :dialogflow_webhook_failure_ratio, as: 'dialogflowWebhookFailureRatio'
7137
+ property :dialogflow_webhook_timeout_ratio, as: 'dialogflowWebhookTimeoutRatio'
7138
+ property :knowledge_assist_negative_feedback_ratio, as: 'knowledgeAssistNegativeFeedbackRatio'
7139
+ property :knowledge_assist_positive_feedback_ratio, as: 'knowledgeAssistPositiveFeedbackRatio'
7140
+ property :knowledge_assist_result_count, as: 'knowledgeAssistResultCount'
7141
+ property :knowledge_assist_uri_click_ratio, as: 'knowledgeAssistUriClickRatio'
7142
+ property :knowledge_search_agent_query_source_ratio, as: 'knowledgeSearchAgentQuerySourceRatio'
7143
+ property :knowledge_search_negative_feedback_ratio, as: 'knowledgeSearchNegativeFeedbackRatio'
7144
+ property :knowledge_search_positive_feedback_ratio, as: 'knowledgeSearchPositiveFeedbackRatio'
7145
+ property :knowledge_search_result_count, as: 'knowledgeSearchResultCount'
7146
+ property :knowledge_search_suggested_query_source_ratio, as: 'knowledgeSearchSuggestedQuerySourceRatio'
7147
+ property :knowledge_search_uri_click_ratio, as: 'knowledgeSearchUriClickRatio'
6475
7148
  collection :qa_tag_scores, as: 'qaTagScores', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointConversationMeasureQaTagScore, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointConversationMeasureQaTagScore::Representation
6476
7149
 
7150
+ property :summarization_suggestion_edit_ratio, as: 'summarizationSuggestionEditRatio'
7151
+ property :summarization_suggestion_result_count, as: 'summarizationSuggestionResultCount'
6477
7152
  end
6478
7153
  end
6479
7154
 
@@ -6485,6 +7160,31 @@ module Google
6485
7160
  end
6486
7161
  end
6487
7162
 
7163
+ class GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure
7164
+ # @private
7165
+ class Representation < Google::Apis::Core::JsonRepresentation
7166
+ property :percentile_audio_in_audio_out_latency, as: 'percentileAudioInAudioOutLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult::Representation
7167
+
7168
+ property :percentile_end_to_end_latency, as: 'percentileEndToEndLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult::Representation
7169
+
7170
+ property :percentile_llm_call_latency, as: 'percentileLlmCallLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult::Representation
7171
+
7172
+ property :percentile_tool_use_latency, as: 'percentileToolUseLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult::Representation
7173
+
7174
+ property :percentile_tts_latency, as: 'percentileTtsLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult::Representation
7175
+
7176
+ end
7177
+ end
7178
+
7179
+ class GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult
7180
+ # @private
7181
+ class Representation < Google::Apis::Core::JsonRepresentation
7182
+ property :p50, as: 'p50'
7183
+ property :p90, as: 'p90'
7184
+ property :p99, as: 'p99'
7185
+ end
7186
+ end
7187
+
6488
7188
  class GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceTimeSeries
6489
7189
  # @private
6490
7190
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -6642,6 +7342,58 @@ module Google
6642
7342
  end
6643
7343
  end
6644
7344
 
7345
+ class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadata
7346
+ # @private
7347
+ class Representation < Google::Apis::Core::JsonRepresentation
7348
+ property :create_time, as: 'createTime'
7349
+ property :dataset, as: 'dataset'
7350
+ property :stats, as: 'stats', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStats, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStats::Representation
7351
+
7352
+ end
7353
+ end
7354
+
7355
+ class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStats
7356
+ # @private
7357
+ class Representation < Google::Apis::Core::JsonRepresentation
7358
+ collection :conversation_correlation_errors, as: 'conversationCorrelationErrors', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError::Representation
7359
+
7360
+ property :correlated_conversations_count, as: 'correlatedConversationsCount'
7361
+ property :failed_conversations_count, as: 'failedConversationsCount'
7362
+ collection :partial_errors, as: 'partialErrors', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
7363
+
7364
+ property :sampled_conversations_count, as: 'sampledConversationsCount'
7365
+ end
7366
+ end
7367
+
7368
+ class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError
7369
+ # @private
7370
+ class Representation < Google::Apis::Core::JsonRepresentation
7371
+ property :conversation, as: 'conversation'
7372
+ property :status, as: 'status', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
7373
+
7374
+ end
7375
+ end
7376
+
7377
+ class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponse
7378
+ # @private
7379
+ class Representation < Google::Apis::Core::JsonRepresentation
7380
+ property :detailed_results, as: 'detailedResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponseDetailedCorrelationResults, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponseDetailedCorrelationResults::Representation
7381
+
7382
+ collection :partial_errors, as: 'partialErrors', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
7383
+
7384
+ end
7385
+ end
7386
+
7387
+ class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponseDetailedCorrelationResults
7388
+ # @private
7389
+ class Representation < Google::Apis::Core::JsonRepresentation
7390
+ collection :constraint_results, as: 'constraintResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResult::Representation
7391
+
7392
+ collection :join_key_results, as: 'joinKeyResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResult::Representation
7393
+
7394
+ end
7395
+ end
7396
+
6645
7397
  class GoogleCloudContactcenterinsightsV1alpha1UndeployIssueModelMetadata
6646
7398
  # @private
6647
7399
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -7007,12 +7759,34 @@ module Google
7007
7759
  end
7008
7760
  end
7009
7761
 
7762
+ class GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResult
7763
+ # @private
7764
+ class Representation < Google::Apis::Core::JsonRepresentation
7765
+ property :conversation_a, as: 'conversationA'
7766
+ property :conversation_b, as: 'conversationB'
7767
+ collection :rule_constraint_results, as: 'ruleConstraintResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResultRuleConstraintResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResultRuleConstraintResult::Representation
7768
+
7769
+ end
7770
+ end
7771
+
7772
+ class GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResultRuleConstraintResult
7773
+ # @private
7774
+ class Representation < Google::Apis::Core::JsonRepresentation
7775
+ property :constraint_met, as: 'constraintMet'
7776
+ property :error, as: 'error', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
7777
+
7778
+ property :rule_id, as: 'ruleId'
7779
+ end
7780
+ end
7781
+
7010
7782
  class GoogleCloudContactcenterinsightsV1mainConversation
7011
7783
  # @private
7012
7784
  class Representation < Google::Apis::Core::JsonRepresentation
7013
7785
  property :agent_id, as: 'agentId'
7014
7786
  property :call_metadata, as: 'callMetadata', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCallMetadata, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCallMetadata::Representation
7015
7787
 
7788
+ property :correlation_info, as: 'correlationInfo', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCorrelationInfo, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCorrelationInfo::Representation
7789
+
7016
7790
  property :create_time, as: 'createTime'
7017
7791
  property :data_source, as: 'dataSource', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationDataSource, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationDataSource::Representation
7018
7792
 
@@ -7051,6 +7825,34 @@ module Google
7051
7825
  end
7052
7826
  end
7053
7827
 
7828
+ class GoogleCloudContactcenterinsightsV1mainConversationCorrelationInfo
7829
+ # @private
7830
+ class Representation < Google::Apis::Core::JsonRepresentation
7831
+ collection :correlation_types, as: 'correlationTypes'
7832
+ property :full_conversation_correlation_id, as: 'fullConversationCorrelationId'
7833
+ property :merged_full_conversation_correlation_id, as: 'mergedFullConversationCorrelationId'
7834
+ end
7835
+ end
7836
+
7837
+ class GoogleCloudContactcenterinsightsV1mainConversationCorrelationResult
7838
+ # @private
7839
+ class Representation < Google::Apis::Core::JsonRepresentation
7840
+ property :conversation, as: 'conversation'
7841
+ collection :rule_results, as: 'ruleResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCorrelationResultRuleCorrelationResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCorrelationResultRuleCorrelationResult::Representation
7842
+
7843
+ end
7844
+ end
7845
+
7846
+ class GoogleCloudContactcenterinsightsV1mainConversationCorrelationResultRuleCorrelationResult
7847
+ # @private
7848
+ class Representation < Google::Apis::Core::JsonRepresentation
7849
+ property :correlation_id, as: 'correlationId'
7850
+ property :error, as: 'error', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
7851
+
7852
+ property :rule_id, as: 'ruleId'
7853
+ end
7854
+ end
7855
+
7054
7856
  class GoogleCloudContactcenterinsightsV1mainConversationDataSource
7055
7857
  # @private
7056
7858
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -7980,6 +8782,8 @@ module Google
7980
8782
  class Representation < Google::Apis::Core::JsonRepresentation
7981
8783
  property :conversation_measure, as: 'conversationMeasure', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointConversationMeasure, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointConversationMeasure::Representation
7982
8784
 
8785
+ property :dialogflow_interaction_measure, as: 'dialogflowInteractionMeasure', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointDialogflowInteractionMeasure, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointDialogflowInteractionMeasure::Representation
8786
+
7983
8787
  property :interval, as: 'interval', class: Google::Apis::ContactcenterinsightsV1::GoogleTypeInterval, decorator: Google::Apis::ContactcenterinsightsV1::GoogleTypeInterval::Representation
7984
8788
 
7985
8789
  end
@@ -7988,6 +8792,18 @@ module Google
7988
8792
  class GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointConversationMeasure
7989
8793
  # @private
7990
8794
  class Representation < Google::Apis::Core::JsonRepresentation
8795
+ property :aa_supervisor_assigned_conversations_count, as: 'aaSupervisorAssignedConversationsCount'
8796
+ property :aa_supervisor_dropped_conversations_count, as: 'aaSupervisorDroppedConversationsCount'
8797
+ property :aa_supervisor_escalated_conversations_count, as: 'aaSupervisorEscalatedConversationsCount'
8798
+ property :aa_supervisor_monitored_conversations_count, as: 'aaSupervisorMonitoredConversationsCount'
8799
+ property :aa_supervisor_transferred_to_human_agent_conv_count, as: 'aaSupervisorTransferredToHumanAgentConvCount'
8800
+ property :ai_coach_suggestion_agent_message_trigger_count, as: 'aiCoachSuggestionAgentMessageTriggerCount'
8801
+ property :ai_coach_suggestion_agent_usage_count, as: 'aiCoachSuggestionAgentUsageCount'
8802
+ property :ai_coach_suggestion_agent_usage_ratio, as: 'aiCoachSuggestionAgentUsageRatio'
8803
+ property :ai_coach_suggestion_customer_message_trigger_count, as: 'aiCoachSuggestionCustomerMessageTriggerCount'
8804
+ property :ai_coach_suggestion_customer_message_trigger_ratio, as: 'aiCoachSuggestionCustomerMessageTriggerRatio'
8805
+ property :ai_coach_suggestion_message_trigger_count, as: 'aiCoachSuggestionMessageTriggerCount'
8806
+ property :ai_coach_suggestion_message_trigger_ratio, as: 'aiCoachSuggestionMessageTriggerRatio'
7991
8807
  property :average_agent_sentiment_score, as: 'averageAgentSentimentScore'
7992
8808
  property :average_client_sentiment_score, as: 'averageClientSentimentScore'
7993
8809
  property :average_customer_satisfaction_rating, as: 'averageCustomerSatisfactionRating'
@@ -7995,10 +8811,43 @@ module Google
7995
8811
  property :average_qa_normalized_score, as: 'averageQaNormalizedScore'
7996
8812
  property :average_qa_question_normalized_score, as: 'averageQaQuestionNormalizedScore'
7997
8813
  property :average_silence_percentage, as: 'averageSilencePercentage'
8814
+ property :average_summarization_suggestion_edit_distance, as: 'averageSummarizationSuggestionEditDistance'
8815
+ property :average_summarization_suggestion_normalized_edit_distance, as: 'averageSummarizationSuggestionNormalizedEditDistance'
7998
8816
  property :average_turn_count, as: 'averageTurnCount'
8817
+ property :avg_conversation_client_turn_sentiment_ema, as: 'avgConversationClientTurnSentimentEma'
8818
+ property :contained_conversation_count, as: 'containedConversationCount'
8819
+ property :contained_conversation_ratio, as: 'containedConversationRatio'
8820
+ property :conversation_ai_coach_suggestion_count, as: 'conversationAiCoachSuggestionCount'
8821
+ property :conversation_ai_coach_suggestion_ratio, as: 'conversationAiCoachSuggestionRatio'
7999
8822
  property :conversation_count, as: 'conversationCount'
8823
+ property :conversation_suggested_summary_ratio, as: 'conversationSuggestedSummaryRatio'
8824
+ property :conversation_total_agent_message_count, as: 'conversationTotalAgentMessageCount'
8825
+ property :conversation_total_customer_message_count, as: 'conversationTotalCustomerMessageCount'
8826
+ property :conversational_agents_average_audio_in_audio_out_latency, as: 'conversationalAgentsAverageAudioInAudioOutLatency'
8827
+ property :conversational_agents_average_end_to_end_latency, as: 'conversationalAgentsAverageEndToEndLatency'
8828
+ property :conversational_agents_average_llm_call_latency, as: 'conversationalAgentsAverageLlmCallLatency'
8829
+ property :conversational_agents_average_tts_latency, as: 'conversationalAgentsAverageTtsLatency'
8830
+ property :dialogflow_average_webhook_latency, as: 'dialogflowAverageWebhookLatency'
8831
+ property :dialogflow_conversations_escalation_count, as: 'dialogflowConversationsEscalationCount'
8832
+ property :dialogflow_conversations_escalation_ratio, as: 'dialogflowConversationsEscalationRatio'
8833
+ property :dialogflow_interactions_no_input_ratio, as: 'dialogflowInteractionsNoInputRatio'
8834
+ property :dialogflow_interactions_no_match_ratio, as: 'dialogflowInteractionsNoMatchRatio'
8835
+ property :dialogflow_webhook_failure_ratio, as: 'dialogflowWebhookFailureRatio'
8836
+ property :dialogflow_webhook_timeout_ratio, as: 'dialogflowWebhookTimeoutRatio'
8837
+ property :knowledge_assist_negative_feedback_ratio, as: 'knowledgeAssistNegativeFeedbackRatio'
8838
+ property :knowledge_assist_positive_feedback_ratio, as: 'knowledgeAssistPositiveFeedbackRatio'
8839
+ property :knowledge_assist_result_count, as: 'knowledgeAssistResultCount'
8840
+ property :knowledge_assist_uri_click_ratio, as: 'knowledgeAssistUriClickRatio'
8841
+ property :knowledge_search_agent_query_source_ratio, as: 'knowledgeSearchAgentQuerySourceRatio'
8842
+ property :knowledge_search_negative_feedback_ratio, as: 'knowledgeSearchNegativeFeedbackRatio'
8843
+ property :knowledge_search_positive_feedback_ratio, as: 'knowledgeSearchPositiveFeedbackRatio'
8844
+ property :knowledge_search_result_count, as: 'knowledgeSearchResultCount'
8845
+ property :knowledge_search_suggested_query_source_ratio, as: 'knowledgeSearchSuggestedQuerySourceRatio'
8846
+ property :knowledge_search_uri_click_ratio, as: 'knowledgeSearchUriClickRatio'
8000
8847
  collection :qa_tag_scores, as: 'qaTagScores', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointConversationMeasureQaTagScore, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointConversationMeasureQaTagScore::Representation
8001
8848
 
8849
+ property :summarization_suggestion_edit_ratio, as: 'summarizationSuggestionEditRatio'
8850
+ property :summarization_suggestion_result_count, as: 'summarizationSuggestionResultCount'
8002
8851
  end
8003
8852
  end
8004
8853
 
@@ -8010,6 +8859,31 @@ module Google
8010
8859
  end
8011
8860
  end
8012
8861
 
8862
+ class GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointDialogflowInteractionMeasure
8863
+ # @private
8864
+ class Representation < Google::Apis::Core::JsonRepresentation
8865
+ property :percentile_audio_in_audio_out_latency, as: 'percentileAudioInAudioOutLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult::Representation
8866
+
8867
+ property :percentile_end_to_end_latency, as: 'percentileEndToEndLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult::Representation
8868
+
8869
+ property :percentile_llm_call_latency, as: 'percentileLlmCallLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult::Representation
8870
+
8871
+ property :percentile_tool_use_latency, as: 'percentileToolUseLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult::Representation
8872
+
8873
+ property :percentile_tts_latency, as: 'percentileTtsLatency', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult::Representation
8874
+
8875
+ end
8876
+ end
8877
+
8878
+ class GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult
8879
+ # @private
8880
+ class Representation < Google::Apis::Core::JsonRepresentation
8881
+ property :p50, as: 'p50'
8882
+ property :p90, as: 'p90'
8883
+ property :p99, as: 'p99'
8884
+ end
8885
+ end
8886
+
8013
8887
  class GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceTimeSeries
8014
8888
  # @private
8015
8889
  class Representation < Google::Apis::Core::JsonRepresentation
@@ -8167,6 +9041,58 @@ module Google
8167
9041
  end
8168
9042
  end
8169
9043
 
9044
+ class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadata
9045
+ # @private
9046
+ class Representation < Google::Apis::Core::JsonRepresentation
9047
+ property :create_time, as: 'createTime'
9048
+ property :dataset, as: 'dataset'
9049
+ property :stats, as: 'stats', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStats, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStats::Representation
9050
+
9051
+ end
9052
+ end
9053
+
9054
+ class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStats
9055
+ # @private
9056
+ class Representation < Google::Apis::Core::JsonRepresentation
9057
+ collection :conversation_correlation_errors, as: 'conversationCorrelationErrors', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError::Representation
9058
+
9059
+ property :correlated_conversations_count, as: 'correlatedConversationsCount'
9060
+ property :failed_conversations_count, as: 'failedConversationsCount'
9061
+ collection :partial_errors, as: 'partialErrors', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
9062
+
9063
+ property :sampled_conversations_count, as: 'sampledConversationsCount'
9064
+ end
9065
+ end
9066
+
9067
+ class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError
9068
+ # @private
9069
+ class Representation < Google::Apis::Core::JsonRepresentation
9070
+ property :conversation, as: 'conversation'
9071
+ property :status, as: 'status', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
9072
+
9073
+ end
9074
+ end
9075
+
9076
+ class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponse
9077
+ # @private
9078
+ class Representation < Google::Apis::Core::JsonRepresentation
9079
+ property :detailed_results, as: 'detailedResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponseDetailedCorrelationResults, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponseDetailedCorrelationResults::Representation
9080
+
9081
+ collection :partial_errors, as: 'partialErrors', class: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus, decorator: Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus::Representation
9082
+
9083
+ end
9084
+ end
9085
+
9086
+ class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponseDetailedCorrelationResults
9087
+ # @private
9088
+ class Representation < Google::Apis::Core::JsonRepresentation
9089
+ collection :constraint_results, as: 'constraintResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResult::Representation
9090
+
9091
+ collection :join_key_results, as: 'joinKeyResults', class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCorrelationResult, decorator: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCorrelationResult::Representation
9092
+
9093
+ end
9094
+ end
9095
+
8170
9096
  class GoogleCloudContactcenterinsightsV1mainUndeployIssueModelMetadata
8171
9097
  # @private
8172
9098
  class Representation < Google::Apis::Core::JsonRepresentation