google-apis-contactcenterinsights_v1 0.80.0 → 0.82.0

data/lib/google/apis/contactcenterinsights_v1/classes.rb

@@ -729,6 +729,105 @@ module Google
         end
       end
       
+      # Rule for auto-labeling conversations.
+      class GoogleCloudContactcenterinsightsV1AutoLabelingRule
+        include Google::Apis::Core::Hashable
+      
+        # Whether the rule is active.
+        # Corresponds to the JSON property `active`
+        # @return [Boolean]
+        attr_accessor :active
+        alias_method :active?, :active
+      
+        # Conditions to apply for auto-labeling the label_key. Representing sequential
+        # block of if .. else if .. else statements. The value of the first matching
+        # condition will be used.
+        # Corresponds to the JSON property `conditions`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AutoLabelingRuleLabelingCondition>]
+        attr_accessor :conditions
+      
+        # Output only. The time at which this rule was created.
+        # Corresponds to the JSON property `createTime`
+        # @return [String]
+        attr_accessor :create_time
+      
+        # The description of the rule.
+        # Corresponds to the JSON property `description`
+        # @return [String]
+        attr_accessor :description
+      
+        # The user-provided display name of the rule.
+        # Corresponds to the JSON property `displayName`
+        # @return [String]
+        attr_accessor :display_name
+      
+        # The label key. This is also the `auto_labeling_rule` in the resource name.
+        # Only settable if label_key_type is LABEL_KEY_TYPE_CUSTOM.
+        # Corresponds to the JSON property `labelKey`
+        # @return [String]
+        attr_accessor :label_key
+      
+        # The type of the label key.
+        # Corresponds to the JSON property `labelKeyType`
+        # @return [String]
+        attr_accessor :label_key_type
+      
+        # Identifier. The resource name of the auto-labeling rule. Format: projects/`
+        # project`/locations/`location`/autoLabelingRules/`auto_labeling_rule`
+        # Corresponds to the JSON property `name`
+        # @return [String]
+        attr_accessor :name
+      
+        # Output only. The most recent time at which the rule was updated.
+        # Corresponds to the JSON property `updateTime`
+        # @return [String]
+        attr_accessor :update_time
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @active = args[:active] if args.key?(:active)
+          @conditions = args[:conditions] if args.key?(:conditions)
+          @create_time = args[:create_time] if args.key?(:create_time)
+          @description = args[:description] if args.key?(:description)
+          @display_name = args[:display_name] if args.key?(:display_name)
+          @label_key = args[:label_key] if args.key?(:label_key)
+          @label_key_type = args[:label_key_type] if args.key?(:label_key_type)
+          @name = args[:name] if args.key?(:name)
+          @update_time = args[:update_time] if args.key?(:update_time)
+        end
+      end
+      
+      # Condition for auto-labeling conversations.
+      class GoogleCloudContactcenterinsightsV1AutoLabelingRuleLabelingCondition
+        include Google::Apis::Core::Hashable
+      
+        # A optional CEL expression to be evaluated as a boolean value. Once evaluated
+        # as true, then we will proceed with the value evaluation. An empty condition
+        # will be auto evaluated as true.
+        # Corresponds to the JSON property `condition`
+        # @return [String]
+        attr_accessor :condition
+      
+        # CEL expression to be evaluated as the value.
+        # Corresponds to the JSON property `value`
+        # @return [String]
+        attr_accessor :value
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @condition = args[:condition] if args.key?(:condition)
+          @value = args[:value] if args.key?(:value)
+        end
+      end
+      
       # The metadata for a bulk analyze conversations operation.
       class GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsMetadata
         include Google::Apis::Core::Hashable
@@ -1578,6 +1677,74 @@ module Google
         end
       end
       
+      # The result of testing a constraint expression on a pair of conversations.
+      class GoogleCloudContactcenterinsightsV1ConstraintEvaluationResult
+        include Google::Apis::Core::Hashable
+      
+        # The first conversation resource name.
+        # Corresponds to the JSON property `conversationA`
+        # @return [String]
+        attr_accessor :conversation_a
+      
+        # The second conversation resource name.
+        # Corresponds to the JSON property `conversationB`
+        # @return [String]
+        attr_accessor :conversation_b
+      
+        # The results for each applicable constraint rule.
+        # Corresponds to the JSON property `ruleConstraintResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConstraintEvaluationResultRuleConstraintResult>]
+        attr_accessor :rule_constraint_results
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversation_a = args[:conversation_a] if args.key?(:conversation_a)
+          @conversation_b = args[:conversation_b] if args.key?(:conversation_b)
+          @rule_constraint_results = args[:rule_constraint_results] if args.key?(:rule_constraint_results)
+        end
+      end
+      
+      # The result of a single constraint rule on the pair of conversations.
+      class GoogleCloudContactcenterinsightsV1ConstraintEvaluationResultRuleConstraintResult
+        include Google::Apis::Core::Hashable
+      
+        # Whether the constraint expression evaluated to true for (A, B) or (B, A).
+        # Corresponds to the JSON property `constraintMet`
+        # @return [Boolean]
+        attr_accessor :constraint_met
+        alias_method :constraint_met?, :constraint_met
+      
+        # The `Status` type defines a logical error model that is suitable for different
+        # programming environments, including REST APIs and RPC APIs. It is used by [
+        # gRPC](https://github.com/grpc). Each `Status` message contains three pieces of
+        # data: error code, error message, and error details. You can find out more
+        # about this error model and how to work with it in the [API Design Guide](https:
+        # //cloud.google.com/apis/design/errors).
+        # Corresponds to the JSON property `error`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus]
+        attr_accessor :error
+      
+        # The rule ID.
+        # Corresponds to the JSON property `ruleId`
+        # @return [String]
+        attr_accessor :rule_id
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @constraint_met = args[:constraint_met] if args.key?(:constraint_met)
+          @error = args[:error] if args.key?(:error)
+          @rule_id = args[:rule_id] if args.key?(:rule_id)
+        end
+      end
+      
       # The conversation resource.
       class GoogleCloudContactcenterinsightsV1Conversation
         include Google::Apis::Core::Hashable
@@ -1593,6 +1760,11 @@ module Google
         # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCallMetadata]
         attr_accessor :call_metadata
       
+        # Info for correlating across conversations.
+        # Corresponds to the JSON property `correlationInfo`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCorrelationInfo]
+        attr_accessor :correlation_info
+      
         # Output only. The time at which the conversation was created.
         # Corresponds to the JSON property `createTime`
         # @return [String]
@@ -1642,7 +1814,7 @@ module Google
         # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionData]
         attr_accessor :latest_summary
       
-        # Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
+        # Immutable. The conversation medium.
         # Corresponds to the JSON property `medium`
         # @return [String]
         attr_accessor :medium
@@ -1710,6 +1882,7 @@ module Google
         def update!(**args)
           @agent_id = args[:agent_id] if args.key?(:agent_id)
           @call_metadata = args[:call_metadata] if args.key?(:call_metadata)
+          @correlation_info = args[:correlation_info] if args.key?(:correlation_info)
           @create_time = args[:create_time] if args.key?(:create_time)
           @data_source = args[:data_source] if args.key?(:data_source)
           @dialogflow_intents = args[:dialogflow_intents] if args.key?(:dialogflow_intents)
@@ -1758,6 +1931,124 @@ module Google
         end
       end
       
+      # Info for correlating across conversations.
+      class GoogleCloudContactcenterinsightsV1ConversationCorrelationInfo
+        include Google::Apis::Core::Hashable
+      
+        # Output only. The correlation types of this conversation. A single conversation
+        # can have multiple correlation types. For example a conversation that only has
+        # a single segment is both a SEGMENT and a FULL_CONVERSATION.
+        # Corresponds to the JSON property `correlationTypes`
+        # @return [Array<String>]
+        attr_accessor :correlation_types
+      
+        # Output only. The full conversation correlation id this conversation is a
+        # segment of.
+        # Corresponds to the JSON property `fullConversationCorrelationId`
+        # @return [String]
+        attr_accessor :full_conversation_correlation_id
+      
+        # Output only. The full conversation correlation id this conversation is a
+        # merged conversation of.
+        # Corresponds to the JSON property `mergedFullConversationCorrelationId`
+        # @return [String]
+        attr_accessor :merged_full_conversation_correlation_id
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @correlation_types = args[:correlation_types] if args.key?(:correlation_types)
+          @full_conversation_correlation_id = args[:full_conversation_correlation_id] if args.key?(:full_conversation_correlation_id)
+          @merged_full_conversation_correlation_id = args[:merged_full_conversation_correlation_id] if args.key?(:merged_full_conversation_correlation_id)
+        end
+      end
+      
+      # The result of testing correlation config on a single conversation.
+      class GoogleCloudContactcenterinsightsV1ConversationCorrelationResult
+        include Google::Apis::Core::Hashable
+      
+        # The conversation resource name.
+        # Corresponds to the JSON property `conversation`
+        # @return [String]
+        attr_accessor :conversation
+      
+        # The results for each correlation rule.
+        # Corresponds to the JSON property `ruleResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCorrelationResultRuleCorrelationResult>]
+        attr_accessor :rule_results
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversation = args[:conversation] if args.key?(:conversation)
+          @rule_results = args[:rule_results] if args.key?(:rule_results)
+        end
+      end
+      
+      # The result of a single correlation rule.
+      class GoogleCloudContactcenterinsightsV1ConversationCorrelationResultRuleCorrelationResult
+        include Google::Apis::Core::Hashable
+      
+        # The correlation ID generated by the join key expression.
+        # Corresponds to the JSON property `correlationId`
+        # @return [String]
+        attr_accessor :correlation_id
+      
+        # The `Status` type defines a logical error model that is suitable for different
+        # programming environments, including REST APIs and RPC APIs. It is used by [
+        # gRPC](https://github.com/grpc). Each `Status` message contains three pieces of
+        # data: error code, error message, and error details. You can find out more
+        # about this error model and how to work with it in the [API Design Guide](https:
+        # //cloud.google.com/apis/design/errors).
+        # Corresponds to the JSON property `error`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus]
+        attr_accessor :error
+      
+        # The rule ID.
+        # Corresponds to the JSON property `ruleId`
+        # @return [String]
+        attr_accessor :rule_id
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @correlation_id = args[:correlation_id] if args.key?(:correlation_id)
+          @error = args[:error] if args.key?(:error)
+          @rule_id = args[:rule_id] if args.key?(:rule_id)
+        end
+      end
+      
+      # Options for configuring what metadata is included in the conversation data
+      # used in QAI and Discovery Engine.
+      class GoogleCloudContactcenterinsightsV1ConversationDataOptions
+        include Google::Apis::Core::Hashable
+      
+        # Whether to include the per turn Dialogflow interaction data in conversation
+        # transcript.
+        # Corresponds to the JSON property `includeDialogflowInteractionData`
+        # @return [Boolean]
+        attr_accessor :include_dialogflow_interaction_data
+        alias_method :include_dialogflow_interaction_data?, :include_dialogflow_interaction_data
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @include_dialogflow_interaction_data = args[:include_dialogflow_interaction_data] if args.key?(:include_dialogflow_interaction_data)
+        end
+      end
+      
       # The conversation source, which is a combination of transcript and audio.
       class GoogleCloudContactcenterinsightsV1ConversationDataSource
         include Google::Apis::Core::Hashable
@@ -2247,6 +2538,111 @@ module Google
         end
       end
       
+      # A configuration that defines how to correlate conversations for a given a
+      # given project.
+      class GoogleCloudContactcenterinsightsV1CorrelationConfig
+        include Google::Apis::Core::Hashable
+      
+        # Output only. The time at which the correlation config was created.
+        # Corresponds to the JSON property `createTime`
+        # @return [String]
+        attr_accessor :create_time
+      
+        # A list of correlation rules for a given correlation type.
+        # Corresponds to the JSON property `fullConversationConfig`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CorrelationTypeConfig]
+        attr_accessor :full_conversation_config
+      
+        # Immutable. Identifier. The resource name of the correlation config. Format:
+        # projects/`project`/locations/`location`/correlationConfig
+        # Corresponds to the JSON property `name`
+        # @return [String]
+        attr_accessor :name
+      
+        # Output only. The time at which the correlation config was last updated.
+        # Corresponds to the JSON property `updateTime`
+        # @return [String]
+        attr_accessor :update_time
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @create_time = args[:create_time] if args.key?(:create_time)
+          @full_conversation_config = args[:full_conversation_config] if args.key?(:full_conversation_config)
+          @name = args[:name] if args.key?(:name)
+          @update_time = args[:update_time] if args.key?(:update_time)
+        end
+      end
+      
+      # A correlation rule that defines how to join conversations for a given
+      # correlation type.
+      class GoogleCloudContactcenterinsightsV1CorrelationRule
+        include Google::Apis::Core::Hashable
+      
+        # Optional. Whether the config is active to be evaluated.
+        # Corresponds to the JSON property `active`
+        # @return [Boolean]
+        attr_accessor :active
+        alias_method :active?, :active
+      
+        # Optional. A cel expression (go/cel) to be evaluated as a boolean value. Two
+        # variables conversation_a and conversation_b will be available for evaluation.
+        # This expression should evaluate to true if conversation_a and conversation_b
+        # should be joined. This is used as an extra constraint on top of the
+        # join_key_expression to further refine the group of conversations that are
+        # joined together and will be evaluated in both directions. for two
+        # conversations c1 and c2 and the result will be OR'd. We will evaluate: f(c1,
+        # c2) OR f(c2, c1)
+        # Corresponds to the JSON property `constraintExpression`
+        # @return [String]
+        attr_accessor :constraint_expression
+      
+        # Optional. A cel expression (go/cel) to be evaluated as a string value. This
+        # string value will be used as the join key for the correlation.
+        # Corresponds to the JSON property `joinKeyExpression`
+        # @return [String]
+        attr_accessor :join_key_expression
+      
+        # Required. The unique identifier of the rule.
+        # Corresponds to the JSON property `ruleId`
+        # @return [String]
+        attr_accessor :rule_id
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @active = args[:active] if args.key?(:active)
+          @constraint_expression = args[:constraint_expression] if args.key?(:constraint_expression)
+          @join_key_expression = args[:join_key_expression] if args.key?(:join_key_expression)
+          @rule_id = args[:rule_id] if args.key?(:rule_id)
+        end
+      end
+      
+      # A list of correlation rules for a given correlation type.
+      class GoogleCloudContactcenterinsightsV1CorrelationTypeConfig
+        include Google::Apis::Core::Hashable
+      
+        # A list of correlation rules to be evaluated for correlation.
+        # Corresponds to the JSON property `correlationRules`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CorrelationRule>]
+        attr_accessor :correlation_rules
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @correlation_rules = args[:correlation_rules] if args.key?(:correlation_rules)
+        end
+      end
+      
       # Metadata for a create analysis operation.
       class GoogleCloudContactcenterinsightsV1CreateAnalysisOperationMetadata
         include Google::Apis::Core::Hashable
@@ -4675,14 +5071,40 @@ module Google
         end
       end
       
-      # The response of listing conversations.
-      class GoogleCloudContactcenterinsightsV1ListConversationsResponse
+      # The response message for listing auto labeling rules.
+      class GoogleCloudContactcenterinsightsV1ListAutoLabelingRulesResponse
         include Google::Apis::Core::Hashable
       
-        # The conversations that match the request.
-        # Corresponds to the JSON property `conversations`
-        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation>]
-        attr_accessor :conversations
+        # The auto labeling rules.
+        # Corresponds to the JSON property `autoLabelingRules`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AutoLabelingRule>]
+        attr_accessor :auto_labeling_rules
+      
+        # A token, which can be sent as `page_token` to retrieve the next page. If this
+        # field is omitted, there are no subsequent pages.
+        # Corresponds to the JSON property `nextPageToken`
+        # @return [String]
+        attr_accessor :next_page_token
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @auto_labeling_rules = args[:auto_labeling_rules] if args.key?(:auto_labeling_rules)
+          @next_page_token = args[:next_page_token] if args.key?(:next_page_token)
+        end
+      end
+      
+      # The response of listing conversations.
+      class GoogleCloudContactcenterinsightsV1ListConversationsResponse
+        include Google::Apis::Core::Hashable
+      
+        # The conversations that match the request.
+        # Corresponds to the JSON property `conversations`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation>]
+        attr_accessor :conversations
       
         # A token which can be sent as `page_token` to retrieve the next page. If this
         # field is set, it means there is another page available. If it is not set, it
@@ -5505,6 +5927,11 @@ module Google
         # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig]
         attr_accessor :predefined_question_config
       
+        # Options for configuring the data used to generate the QA question.
+        # Corresponds to the JSON property `qaQuestionDataOptions`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaQuestionQaQuestionDataOptions]
+        attr_accessor :qa_question_data_options
+      
         # Question text. E.g., "Did the agent greet the customer?"
         # Corresponds to the JSON property `questionBody`
         # @return [String]
@@ -5551,6 +5978,7 @@ module Google
           @name = args[:name] if args.key?(:name)
           @order = args[:order] if args.key?(:order)
           @predefined_question_config = args[:predefined_question_config] if args.key?(:predefined_question_config)
+          @qa_question_data_options = args[:qa_question_data_options] if args.key?(:qa_question_data_options)
           @question_body = args[:question_body] if args.key?(:question_body)
           @question_type = args[:question_type] if args.key?(:question_type)
           @tags = args[:tags] if args.key?(:tags)
@@ -5654,6 +6082,26 @@ module Google
         end
       end
       
+      # Options for configuring the data used to generate the QA question.
+      class GoogleCloudContactcenterinsightsV1QaQuestionQaQuestionDataOptions
+        include Google::Apis::Core::Hashable
+      
+        # Options for configuring what metadata is included in the conversation data
+        # used in QAI and Discovery Engine.
+        # Corresponds to the JSON property `conversationDataOptions`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationDataOptions]
+        attr_accessor :conversation_data_options
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversation_data_options = args[:conversation_data_options] if args.key?(:conversation_data_options)
+        end
+      end
+      
       # A tag is a resource which aims to categorize a set of questions across
       # multiple scorecards, e.g., "Customer Satisfaction","Billing", etc.
       class GoogleCloudContactcenterinsightsV1QaQuestionTag
@@ -6199,6 +6647,11 @@ module Google
         # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure]
         attr_accessor :conversation_measure
       
+        # The measure related to dialogflow interactions.
+        # Corresponds to the JSON property `dialogflowInteractionMeasure`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure]
+        attr_accessor :dialogflow_interaction_measure
+      
         # Represents a time interval, encoded as a Timestamp start (inclusive) and a
         # Timestamp end (exclusive). The start must be less than or equal to the end.
         # When the start equals the end, the interval is empty (matches no time). When
@@ -6214,6 +6667,7 @@ module Google
         # Update properties of this object
         def update!(**args)
           @conversation_measure = args[:conversation_measure] if args.key?(:conversation_measure)
+          @dialogflow_interaction_measure = args[:dialogflow_interaction_measure] if args.key?(:dialogflow_interaction_measure)
           @interval = args[:interval] if args.key?(:interval)
         end
       end
@@ -6222,6 +6676,70 @@ module Google
       class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure
         include Google::Apis::Core::Hashable
       
+        # The number of conversations that were assigned to an AA human supervisor.
+        # Corresponds to the JSON property `aaSupervisorAssignedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_assigned_conversations_count
+      
+        # The number of conversations that were dropped, i.e. escalated but not assigned
+        # to an AA human supervisor.
+        # Corresponds to the JSON property `aaSupervisorDroppedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_dropped_conversations_count
+      
+        # The number of conversations that were escalated to an AA human supervisor for
+        # intervention.
+        # Corresponds to the JSON property `aaSupervisorEscalatedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_escalated_conversations_count
+      
+        # The number of conversations scanned by the AA human supervisor.
+        # Corresponds to the JSON property `aaSupervisorMonitoredConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_monitored_conversations_count
+      
+        # The number of conversations transferred to a human agent.
+        # Corresponds to the JSON property `aaSupervisorTransferredToHumanAgentConvCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_transferred_to_human_agent_conv_count
+      
+        # Count of agent messages that triggered an Ai Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionAgentMessageTriggerCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_agent_message_trigger_count
+      
+        # Count of Ai Coach Suggestion that has been used by agents.
+        # Corresponds to the JSON property `aiCoachSuggestionAgentUsageCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_agent_usage_count
+      
+        # Proportion of Ai Coach Suggestion that has been used by agents.
+        # Corresponds to the JSON property `aiCoachSuggestionAgentUsageRatio`
+        # @return [Float]
+        attr_accessor :ai_coach_suggestion_agent_usage_ratio
+      
+        # Count of customer messages that triggered an Ai Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionCustomerMessageTriggerCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_customer_message_trigger_count
+      
+        # Proportion of customer messages that triggered an Ai Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionCustomerMessageTriggerRatio`
+        # @return [Float]
+        attr_accessor :ai_coach_suggestion_customer_message_trigger_ratio
+      
+        # Count of end_of_utterance trigger event messages that triggered an Ai Coach
+        # Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionMessageTriggerCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_message_trigger_count
+      
+        # Proportion of end_of_utterance trigger event messages that triggered an Ai
+        # Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionMessageTriggerRatio`
+        # @return [Float]
+        attr_accessor :ai_coach_suggestion_message_trigger_ratio
+      
         # The average agent's sentiment score.
         # Corresponds to the JSON property `averageAgentSentimentScore`
         # @return [Float]
@@ -6263,27 +6781,234 @@ module Google
         # @return [Float]
         attr_accessor :average_silence_percentage
       
+        # Average edit distance of the summarization suggestions. Edit distance (also
+        # called as levenshtein distance) is calculated by summing up number of
+        # insertions, deletions and substitutions required to transform the summization
+        # feedback to the original summary suggestion.
+        # Corresponds to the JSON property `averageSummarizationSuggestionEditDistance`
+        # @return [Float]
+        attr_accessor :average_summarization_suggestion_edit_distance
+      
+        # Normalized Average edit distance of the summarization suggestions. Edit
+        # distance (also called as levenshtein distance) is calculated by summing up
+        # number of insertions, deletions and substitutions required to transform the
+        # summization feedback to the original summary suggestion. Normalized edit
+        # distance is the average of (edit distance / summary length).
+        # Corresponds to the JSON property `averageSummarizationSuggestionNormalizedEditDistance`
+        # @return [Float]
+        attr_accessor :average_summarization_suggestion_normalized_edit_distance
+      
         # The average turn count.
         # Corresponds to the JSON property `averageTurnCount`
         # @return [Float]
         attr_accessor :average_turn_count
       
+        # The exponential moving average of the sentiment score of client turns in the
+        # conversation.
+        # Corresponds to the JSON property `avgConversationClientTurnSentimentEma`
+        # @return [Float]
+        attr_accessor :avg_conversation_client_turn_sentiment_ema
+      
+        # The number of conversations that were contained.
+        # Corresponds to the JSON property `containedConversationCount`
+        # @return [Fixnum]
+        attr_accessor :contained_conversation_count
+      
+        # The percentage of conversations that were contained.
+        # Corresponds to the JSON property `containedConversationRatio`
+        # @return [Float]
+        attr_accessor :contained_conversation_ratio
+      
+        # Count of conversations that has Ai Coach Suggestions.
+        # Corresponds to the JSON property `conversationAiCoachSuggestionCount`
+        # @return [Fixnum]
+        attr_accessor :conversation_ai_coach_suggestion_count
+      
+        # Proportion of conversations that has Ai Coach Suggestions.
+        # Corresponds to the JSON property `conversationAiCoachSuggestionRatio`
+        # @return [Float]
+        attr_accessor :conversation_ai_coach_suggestion_ratio
+      
         # The conversation count.
         # Corresponds to the JSON property `conversationCount`
         # @return [Fixnum]
         attr_accessor :conversation_count
       
+        # Proportion of conversations that had a suggested summary.
+        # Corresponds to the JSON property `conversationSuggestedSummaryRatio`
+        # @return [Float]
+        attr_accessor :conversation_suggested_summary_ratio
+      
+        # The agent message count.
+        # Corresponds to the JSON property `conversationTotalAgentMessageCount`
+        # @return [Fixnum]
+        attr_accessor :conversation_total_agent_message_count
+      
+        # The customer message count.
+        # Corresponds to the JSON property `conversationTotalCustomerMessageCount`
+        # @return [Fixnum]
+        attr_accessor :conversation_total_customer_message_count
+      
+        # The average latency of conversational agents' audio in audio out latency per
+        # interaction. This is computed as the average of the all the interactions'
+        # audio in audio out latencies in a conversation and averaged across
+        # conversations.
+        # Corresponds to the JSON property `conversationalAgentsAverageAudioInAudioOutLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_audio_in_audio_out_latency
+      
+        # The average latency of conversational agents' latency per interaction. This is
+        # computed as the average of the all the iteractions' end to end latencies in a
+        # conversation and averaged across conversations. The e2e latency is the time
+        # between the end of the user utterance and the start of the agent utterance on
+        # the interaction level.
+        # Corresponds to the JSON property `conversationalAgentsAverageEndToEndLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_end_to_end_latency
+      
+        # The average latency of conversational agents' LLM call latency per interaction.
+        # This is computed as the average of the all the interactions LLM call
+        # latencies in a conversation and averaged across conversations.
+        # Corresponds to the JSON property `conversationalAgentsAverageLlmCallLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_llm_call_latency
+      
+        # The macro average latency of conversational agents' TTS latency per
+        # interaction. This is computed as the average of the all the interactions' TTS
+        # latencies in a conversation and averaged across conversations.
+        # Corresponds to the JSON property `conversationalAgentsAverageTtsLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_tts_latency
+      
+        # Average latency of dialogflow webhook calls.
+        # Corresponds to the JSON property `dialogflowAverageWebhookLatency`
+        # @return [Float]
+        attr_accessor :dialogflow_average_webhook_latency
+      
+        # count of conversations that was handed off from virtual agent to human agent.
+        # Corresponds to the JSON property `dialogflowConversationsEscalationCount`
+        # @return [Float]
+        attr_accessor :dialogflow_conversations_escalation_count
+      
+        # Proportion of conversations that was handed off from virtual agent to human
+        # agent.
+        # Corresponds to the JSON property `dialogflowConversationsEscalationRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_conversations_escalation_ratio
+      
+        # Proportion of dialogflow interactions that has empty input.
+        # Corresponds to the JSON property `dialogflowInteractionsNoInputRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_interactions_no_input_ratio
+      
+        # Proportion of dialogflow interactions that has no intent match for the input.
+        # Corresponds to the JSON property `dialogflowInteractionsNoMatchRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_interactions_no_match_ratio
+      
+        # Proportion of dialogflow webhook calls that failed.
+        # Corresponds to the JSON property `dialogflowWebhookFailureRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_webhook_failure_ratio
+      
+        # Proportion of dialogflow webhook calls that timed out.
+        # Corresponds to the JSON property `dialogflowWebhookTimeoutRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_webhook_timeout_ratio
+      
+        # Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries
+        # that had negative feedback.
+        # Corresponds to the JSON property `knowledgeAssistNegativeFeedbackRatio`
+        # @return [Float]
+        attr_accessor :knowledge_assist_negative_feedback_ratio
+      
+        # Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries
+        # that had positive feedback.
+        # Corresponds to the JSON property `knowledgeAssistPositiveFeedbackRatio`
+        # @return [Float]
+        attr_accessor :knowledge_assist_positive_feedback_ratio
+      
+        # Count of knowledge assist results (Proactive Generative Knowledge Assist)
+        # shown to the user.
+        # Corresponds to the JSON property `knowledgeAssistResultCount`
+        # @return [Fixnum]
+        attr_accessor :knowledge_assist_result_count
+      
+        # Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries
+        # that had a URL clicked.
+        # Corresponds to the JSON property `knowledgeAssistUriClickRatio`
+        # @return [Float]
+        attr_accessor :knowledge_assist_uri_click_ratio
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries made by
+        # the agent compared to the total number of knowledge search queries made.
+        # Corresponds to the JSON property `knowledgeSearchAgentQuerySourceRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_agent_query_source_ratio
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries that had
+        # negative feedback.
+        # Corresponds to the JSON property `knowledgeSearchNegativeFeedbackRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_negative_feedback_ratio
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries that had
+        # positive feedback.
+        # Corresponds to the JSON property `knowledgeSearchPositiveFeedbackRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_positive_feedback_ratio
+      
+        # Count of knowledge search results (Generative Knowledge Assist) shown to the
+        # user.
+        # Corresponds to the JSON property `knowledgeSearchResultCount`
+        # @return [Fixnum]
+        attr_accessor :knowledge_search_result_count
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries suggested
+        # compared to the total number of knowledge search queries made.
+        # Corresponds to the JSON property `knowledgeSearchSuggestedQuerySourceRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_suggested_query_source_ratio
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries that had
+        # a URL clicked.
+        # Corresponds to the JSON property `knowledgeSearchUriClickRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_uri_click_ratio
+      
         # Average QA normalized score for all the tags.
         # Corresponds to the JSON property `qaTagScores`
         # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasureQaTagScore>]
         attr_accessor :qa_tag_scores
       
+        # Proportion of summarization suggestions that were manually edited.
+        # Corresponds to the JSON property `summarizationSuggestionEditRatio`
+        # @return [Float]
+        attr_accessor :summarization_suggestion_edit_ratio
+      
+        # Count of summarization suggestions results.
+        # Corresponds to the JSON property `summarizationSuggestionResultCount`
+        # @return [Fixnum]
+        attr_accessor :summarization_suggestion_result_count
+      
         def initialize(**args)
            update!(**args)
         end
       
         # Update properties of this object
         def update!(**args)
+          @aa_supervisor_assigned_conversations_count = args[:aa_supervisor_assigned_conversations_count] if args.key?(:aa_supervisor_assigned_conversations_count)
+          @aa_supervisor_dropped_conversations_count = args[:aa_supervisor_dropped_conversations_count] if args.key?(:aa_supervisor_dropped_conversations_count)
+          @aa_supervisor_escalated_conversations_count = args[:aa_supervisor_escalated_conversations_count] if args.key?(:aa_supervisor_escalated_conversations_count)
+          @aa_supervisor_monitored_conversations_count = args[:aa_supervisor_monitored_conversations_count] if args.key?(:aa_supervisor_monitored_conversations_count)
+          @aa_supervisor_transferred_to_human_agent_conv_count = args[:aa_supervisor_transferred_to_human_agent_conv_count] if args.key?(:aa_supervisor_transferred_to_human_agent_conv_count)
+          @ai_coach_suggestion_agent_message_trigger_count = args[:ai_coach_suggestion_agent_message_trigger_count] if args.key?(:ai_coach_suggestion_agent_message_trigger_count)
+          @ai_coach_suggestion_agent_usage_count = args[:ai_coach_suggestion_agent_usage_count] if args.key?(:ai_coach_suggestion_agent_usage_count)
+          @ai_coach_suggestion_agent_usage_ratio = args[:ai_coach_suggestion_agent_usage_ratio] if args.key?(:ai_coach_suggestion_agent_usage_ratio)
+          @ai_coach_suggestion_customer_message_trigger_count = args[:ai_coach_suggestion_customer_message_trigger_count] if args.key?(:ai_coach_suggestion_customer_message_trigger_count)
+          @ai_coach_suggestion_customer_message_trigger_ratio = args[:ai_coach_suggestion_customer_message_trigger_ratio] if args.key?(:ai_coach_suggestion_customer_message_trigger_ratio)
+          @ai_coach_suggestion_message_trigger_count = args[:ai_coach_suggestion_message_trigger_count] if args.key?(:ai_coach_suggestion_message_trigger_count)
+          @ai_coach_suggestion_message_trigger_ratio = args[:ai_coach_suggestion_message_trigger_ratio] if args.key?(:ai_coach_suggestion_message_trigger_ratio)
           @average_agent_sentiment_score = args[:average_agent_sentiment_score] if args.key?(:average_agent_sentiment_score)
           @average_client_sentiment_score = args[:average_client_sentiment_score] if args.key?(:average_client_sentiment_score)
           @average_customer_satisfaction_rating = args[:average_customer_satisfaction_rating] if args.key?(:average_customer_satisfaction_rating)
@@ -6291,9 +7016,42 @@ module Google
           @average_qa_normalized_score = args[:average_qa_normalized_score] if args.key?(:average_qa_normalized_score)
           @average_qa_question_normalized_score = args[:average_qa_question_normalized_score] if args.key?(:average_qa_question_normalized_score)
           @average_silence_percentage = args[:average_silence_percentage] if args.key?(:average_silence_percentage)
+          @average_summarization_suggestion_edit_distance = args[:average_summarization_suggestion_edit_distance] if args.key?(:average_summarization_suggestion_edit_distance)
+          @average_summarization_suggestion_normalized_edit_distance = args[:average_summarization_suggestion_normalized_edit_distance] if args.key?(:average_summarization_suggestion_normalized_edit_distance)
           @average_turn_count = args[:average_turn_count] if args.key?(:average_turn_count)
+          @avg_conversation_client_turn_sentiment_ema = args[:avg_conversation_client_turn_sentiment_ema] if args.key?(:avg_conversation_client_turn_sentiment_ema)
+          @contained_conversation_count = args[:contained_conversation_count] if args.key?(:contained_conversation_count)
+          @contained_conversation_ratio = args[:contained_conversation_ratio] if args.key?(:contained_conversation_ratio)
+          @conversation_ai_coach_suggestion_count = args[:conversation_ai_coach_suggestion_count] if args.key?(:conversation_ai_coach_suggestion_count)
+          @conversation_ai_coach_suggestion_ratio = args[:conversation_ai_coach_suggestion_ratio] if args.key?(:conversation_ai_coach_suggestion_ratio)
           @conversation_count = args[:conversation_count] if args.key?(:conversation_count)
+          @conversation_suggested_summary_ratio = args[:conversation_suggested_summary_ratio] if args.key?(:conversation_suggested_summary_ratio)
+          @conversation_total_agent_message_count = args[:conversation_total_agent_message_count] if args.key?(:conversation_total_agent_message_count)
+          @conversation_total_customer_message_count = args[:conversation_total_customer_message_count] if args.key?(:conversation_total_customer_message_count)
+          @conversational_agents_average_audio_in_audio_out_latency = args[:conversational_agents_average_audio_in_audio_out_latency] if args.key?(:conversational_agents_average_audio_in_audio_out_latency)
+          @conversational_agents_average_end_to_end_latency = args[:conversational_agents_average_end_to_end_latency] if args.key?(:conversational_agents_average_end_to_end_latency)
+          @conversational_agents_average_llm_call_latency = args[:conversational_agents_average_llm_call_latency] if args.key?(:conversational_agents_average_llm_call_latency)
+          @conversational_agents_average_tts_latency = args[:conversational_agents_average_tts_latency] if args.key?(:conversational_agents_average_tts_latency)
+          @dialogflow_average_webhook_latency = args[:dialogflow_average_webhook_latency] if args.key?(:dialogflow_average_webhook_latency)
+          @dialogflow_conversations_escalation_count = args[:dialogflow_conversations_escalation_count] if args.key?(:dialogflow_conversations_escalation_count)
+          @dialogflow_conversations_escalation_ratio = args[:dialogflow_conversations_escalation_ratio] if args.key?(:dialogflow_conversations_escalation_ratio)
+          @dialogflow_interactions_no_input_ratio = args[:dialogflow_interactions_no_input_ratio] if args.key?(:dialogflow_interactions_no_input_ratio)
+          @dialogflow_interactions_no_match_ratio = args[:dialogflow_interactions_no_match_ratio] if args.key?(:dialogflow_interactions_no_match_ratio)
+          @dialogflow_webhook_failure_ratio = args[:dialogflow_webhook_failure_ratio] if args.key?(:dialogflow_webhook_failure_ratio)
+          @dialogflow_webhook_timeout_ratio = args[:dialogflow_webhook_timeout_ratio] if args.key?(:dialogflow_webhook_timeout_ratio)
+          @knowledge_assist_negative_feedback_ratio = args[:knowledge_assist_negative_feedback_ratio] if args.key?(:knowledge_assist_negative_feedback_ratio)
+          @knowledge_assist_positive_feedback_ratio = args[:knowledge_assist_positive_feedback_ratio] if args.key?(:knowledge_assist_positive_feedback_ratio)
+          @knowledge_assist_result_count = args[:knowledge_assist_result_count] if args.key?(:knowledge_assist_result_count)
+          @knowledge_assist_uri_click_ratio = args[:knowledge_assist_uri_click_ratio] if args.key?(:knowledge_assist_uri_click_ratio)
+          @knowledge_search_agent_query_source_ratio = args[:knowledge_search_agent_query_source_ratio] if args.key?(:knowledge_search_agent_query_source_ratio)
+          @knowledge_search_negative_feedback_ratio = args[:knowledge_search_negative_feedback_ratio] if args.key?(:knowledge_search_negative_feedback_ratio)
+          @knowledge_search_positive_feedback_ratio = args[:knowledge_search_positive_feedback_ratio] if args.key?(:knowledge_search_positive_feedback_ratio)
+          @knowledge_search_result_count = args[:knowledge_search_result_count] if args.key?(:knowledge_search_result_count)
+          @knowledge_search_suggested_query_source_ratio = args[:knowledge_search_suggested_query_source_ratio] if args.key?(:knowledge_search_suggested_query_source_ratio)
+          @knowledge_search_uri_click_ratio = args[:knowledge_search_uri_click_ratio] if args.key?(:knowledge_search_uri_click_ratio)
           @qa_tag_scores = args[:qa_tag_scores] if args.key?(:qa_tag_scores)
+          @summarization_suggestion_edit_ratio = args[:summarization_suggestion_edit_ratio] if args.key?(:summarization_suggestion_edit_ratio)
+          @summarization_suggestion_result_count = args[:summarization_suggestion_result_count] if args.key?(:summarization_suggestion_result_count)
         end
       end
       
@@ -6322,6 +7080,86 @@ module Google
         end
       end
       
+      # The measure related to dialogflow interactions.
+      class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure
+        include Google::Apis::Core::Hashable
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileAudioInAudioOutLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_audio_in_audio_out_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileEndToEndLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_end_to_end_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileLlmCallLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_llm_call_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileToolUseLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_tool_use_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileTtsLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_tts_latency
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @percentile_audio_in_audio_out_latency = args[:percentile_audio_in_audio_out_latency] if args.key?(:percentile_audio_in_audio_out_latency)
+          @percentile_end_to_end_latency = args[:percentile_end_to_end_latency] if args.key?(:percentile_end_to_end_latency)
+          @percentile_llm_call_latency = args[:percentile_llm_call_latency] if args.key?(:percentile_llm_call_latency)
+          @percentile_tool_use_latency = args[:percentile_tool_use_latency] if args.key?(:percentile_tool_use_latency)
+          @percentile_tts_latency = args[:percentile_tts_latency] if args.key?(:percentile_tts_latency)
+        end
+      end
+      
+      # The percentile result. Currently supported percentiles are 50th, 90th, and
+      # 99th.
+      class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult
+        include Google::Apis::Core::Hashable
+      
+        # The 50th percentile value.
+        # Corresponds to the JSON property `p50`
+        # @return [Float]
+        attr_accessor :p50
+      
+        # The 90th percentile value.
+        # Corresponds to the JSON property `p90`
+        # @return [Float]
+        attr_accessor :p90
+      
+        # The 99th percentile value.
+        # Corresponds to the JSON property `p99`
+        # @return [Float]
+        attr_accessor :p99
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @p50 = args[:p50] if args.key?(:p50)
+          @p90 = args[:p90] if args.key?(:p90)
+          @p99 = args[:p99] if args.key?(:p99)
+        end
+      end
+      
       # A time series of metric values.
       class GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceTimeSeries
         include Google::Apis::Core::Hashable
@@ -7152,25 +7990,19 @@ module Google
         end
       end
       
-      # Request for TuneQaScorecardRevision endpoint.
-      class GoogleCloudContactcenterinsightsV1TuneQaScorecardRevisionRequest
+      # The request message for testing auto labeling rules.
+      class GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleRequest
         include Google::Apis::Core::Hashable
       
-        # Required. Filter for selecting the feedback labels that needs to be used for
-        # training. This filter can be used to limit the feedback labels used for tuning
-        # to a feedback labels created or updated for a specific time-window etc.
-        # Corresponds to the JSON property `filter`
-        # @return [String]
-        attr_accessor :filter
+        # Rule for auto-labeling conversations.
+        # Corresponds to the JSON property `autoLabelingRule`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1AutoLabelingRule]
+        attr_accessor :auto_labeling_rule
       
-        # Optional. Run in validate only mode, no fine tuning will actually run. Data
-        # quality validations like training data distributions will run. Even when set
-        # to false, the data quality validations will still run but once the validations
-        # complete we will proceed with the fine tune, if applicable.
-        # Corresponds to the JSON property `validateOnly`
-        # @return [Boolean]
-        attr_accessor :validate_only
-        alias_method :validate_only?, :validate_only
+        # The conversation resource.
+        # Corresponds to the JSON property `conversation`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation]
+        attr_accessor :conversation
       
         def initialize(**args)
            update!(**args)
@@ -7178,29 +8010,19 @@ module Google
       
         # Update properties of this object
         def update!(**args)
-          @filter = args[:filter] if args.key?(:filter)
-          @validate_only = args[:validate_only] if args.key?(:validate_only)
+          @auto_labeling_rule = args[:auto_labeling_rule] if args.key?(:auto_labeling_rule)
+          @conversation = args[:conversation] if args.key?(:conversation)
         end
       end
       
-      # Metadata for undeploying an issue model.
-      class GoogleCloudContactcenterinsightsV1UndeployIssueModelMetadata
+      # The response message for testing auto labeling rules.
+      class GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleResponse
         include Google::Apis::Core::Hashable
       
-        # Output only. The time the operation was created.
-        # Corresponds to the JSON property `createTime`
-        # @return [String]
-        attr_accessor :create_time
-      
-        # Output only. The time the operation finished running.
-        # Corresponds to the JSON property `endTime`
+        # The result of the test auto labeling rule.
+        # Corresponds to the JSON property `labelResult`
         # @return [String]
-        attr_accessor :end_time
-      
-        # The request to undeploy an issue model.
-        # Corresponds to the JSON property `request`
-        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UndeployIssueModelRequest]
-        attr_accessor :request
+        attr_accessor :label_result
       
         def initialize(**args)
            update!(**args)
@@ -7208,20 +8030,28 @@ module Google
       
         # Update properties of this object
         def update!(**args)
-          @create_time = args[:create_time] if args.key?(:create_time)
-          @end_time = args[:end_time] if args.key?(:end_time)
-          @request = args[:request] if args.key?(:request)
+          @label_result = args[:label_result] if args.key?(:label_result)
         end
       end
       
-      # The request to undeploy an issue model.
-      class GoogleCloudContactcenterinsightsV1UndeployIssueModelRequest
+      # Metadata for testing correlation config.
+      class GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadata
         include Google::Apis::Core::Hashable
       
-        # Required. The issue model to undeploy.
-        # Corresponds to the JSON property `name`
+        # Output only. The time the operation was created.
+        # Corresponds to the JSON property `createTime`
         # @return [String]
-        attr_accessor :name
+        attr_accessor :create_time
+      
+        # The dataset used for sampling conversations.
+        # Corresponds to the JSON property `dataset`
+        # @return [String]
+        attr_accessor :dataset
+      
+        # Statistics for TestCorrelationConfig operation.
+        # Corresponds to the JSON property `stats`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStats]
+        attr_accessor :stats
       
         def initialize(**args)
            update!(**args)
@@ -7229,44 +8059,316 @@ module Google
       
         # Update properties of this object
         def update!(**args)
-          @name = args[:name] if args.key?(:name)
+          @create_time = args[:create_time] if args.key?(:create_time)
+          @dataset = args[:dataset] if args.key?(:dataset)
+          @stats = args[:stats] if args.key?(:stats)
         end
       end
       
-      # The response to undeploy an issue model.
-      class GoogleCloudContactcenterinsightsV1UndeployIssueModelResponse
+      # Statistics for TestCorrelationConfig operation.
+      class GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStats
         include Google::Apis::Core::Hashable
       
+        # A list of errors that occurred during correlation, one for each conversation
+        # that failed.
+        # Corresponds to the JSON property `conversationCorrelationErrors`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError>]
+        attr_accessor :conversation_correlation_errors
+      
+        # The number of conversations correlated.
+        # Corresponds to the JSON property `correlatedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :correlated_conversations_count
+      
+        # The number of conversations that failed correlation.
+        # Corresponds to the JSON property `failedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :failed_conversations_count
+      
+        # Partial errors during test correlation config operation that might cause the
+        # operation output to be incomplete.
+        # Corresponds to the JSON property `partialErrors`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus>]
+        attr_accessor :partial_errors
+      
+        # The number of conversations sampled.
+        # Corresponds to the JSON property `sampledConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :sampled_conversations_count
+      
         def initialize(**args)
            update!(**args)
         end
       
         # Update properties of this object
         def update!(**args)
+          @conversation_correlation_errors = args[:conversation_correlation_errors] if args.key?(:conversation_correlation_errors)
+          @correlated_conversations_count = args[:correlated_conversations_count] if args.key?(:correlated_conversations_count)
+          @failed_conversations_count = args[:failed_conversations_count] if args.key?(:failed_conversations_count)
+          @partial_errors = args[:partial_errors] if args.key?(:partial_errors)
+          @sampled_conversations_count = args[:sampled_conversations_count] if args.key?(:sampled_conversations_count)
         end
       end
       
-      # The request to undeploy a QaScorecardRevision
-      class GoogleCloudContactcenterinsightsV1UndeployQaScorecardRevisionRequest
+      # An error that occurred during correlation for a specific conversation.
+      class GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError
         include Google::Apis::Core::Hashable
       
+        # The conversation resource name that had an error during correlation.
+        # Corresponds to the JSON property `conversation`
+        # @return [String]
+        attr_accessor :conversation
+      
+        # The `Status` type defines a logical error model that is suitable for different
+        # programming environments, including REST APIs and RPC APIs. It is used by [
+        # gRPC](https://github.com/grpc). Each `Status` message contains three pieces of
+        # data: error code, error message, and error details. You can find out more
+        # about this error model and how to work with it in the [API Design Guide](https:
+        # //cloud.google.com/apis/design/errors).
+        # Corresponds to the JSON property `status`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus]
+        attr_accessor :status
+      
         def initialize(**args)
            update!(**args)
         end
       
         # Update properties of this object
         def update!(**args)
+          @conversation = args[:conversation] if args.key?(:conversation)
+          @status = args[:status] if args.key?(:status)
         end
       end
       
-      # The metadata for updating a QaQuestionTag Resource.
-      class GoogleCloudContactcenterinsightsV1UpdateQaQuestionTagMetadata
+      # The request to test correlation config.
+      class GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequest
         include Google::Apis::Core::Hashable
       
-        # Output only. The time the operation was created.
-        # Corresponds to the JSON property `createTime`
-        # @return [String]
-        attr_accessor :create_time
+        # Wrapper for a list of conversations.
+        # Corresponds to the JSON property `conversations`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequestConversations]
+        attr_accessor :conversations
+      
+        # A configuration that defines how to correlate conversations for a given a
+        # given project.
+        # Corresponds to the JSON property `correlationConfig`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1CorrelationConfig]
+        attr_accessor :correlation_config
+      
+        # Optional. Filter to select conversations to test correlation against.
+        # Conversations matching this filter will be sampled based on start time. The
+        # most recent `max_sample_count` conversations will be selected. If no
+        # conversations match the filter, the request will fail with an `
+        # INVALID_ARGUMENT` error.
+        # Corresponds to the JSON property `filter`
+        # @return [String]
+        attr_accessor :filter
+      
+        # Optional. The maximum number of conversations to sample when using the `filter`
+        # . If not set, defaults to 1000. Values greater than 1000 are coerced to 1000.
+        # This field is ignored if `conversations` is provided.
+        # Corresponds to the JSON property `maxSampleCount`
+        # @return [Fixnum]
+        attr_accessor :max_sample_count
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversations = args[:conversations] if args.key?(:conversations)
+          @correlation_config = args[:correlation_config] if args.key?(:correlation_config)
+          @filter = args[:filter] if args.key?(:filter)
+          @max_sample_count = args[:max_sample_count] if args.key?(:max_sample_count)
+        end
+      end
+      
+      # Wrapper for a list of conversations.
+      class GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequestConversations
+        include Google::Apis::Core::Hashable
+      
+        # Optional. The conversations.
+        # Corresponds to the JSON property `conversations`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1Conversation>]
+        attr_accessor :conversations
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversations = args[:conversations] if args.key?(:conversations)
+        end
+      end
+      
+      # The response of testing correlation config.
+      class GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponse
+        include Google::Apis::Core::Hashable
+      
+        # Wrapper for detailed, step-by-step results.
+        # Corresponds to the JSON property `detailedResults`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponseDetailedCorrelationResults]
+        attr_accessor :detailed_results
+      
+        # Partial errors during test correlation config operation that might cause the
+        # operation output to be incomplete.
+        # Corresponds to the JSON property `partialErrors`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus>]
+        attr_accessor :partial_errors
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @detailed_results = args[:detailed_results] if args.key?(:detailed_results)
+          @partial_errors = args[:partial_errors] if args.key?(:partial_errors)
+        end
+      end
+      
+      # Wrapper for detailed, step-by-step results.
+      class GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponseDetailedCorrelationResults
+        include Google::Apis::Core::Hashable
+      
+        # A list of constraint evaluation results for each pair of conversations.
+        # Corresponds to the JSON property `constraintResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConstraintEvaluationResult>]
+        attr_accessor :constraint_results
+      
+        # A list of join key correlation results for each conversation tested.
+        # Corresponds to the JSON property `joinKeyResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1ConversationCorrelationResult>]
+        attr_accessor :join_key_results
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @constraint_results = args[:constraint_results] if args.key?(:constraint_results)
+          @join_key_results = args[:join_key_results] if args.key?(:join_key_results)
+        end
+      end
+      
+      # Request for TuneQaScorecardRevision endpoint.
+      class GoogleCloudContactcenterinsightsV1TuneQaScorecardRevisionRequest
+        include Google::Apis::Core::Hashable
+      
+        # Required. Filter for selecting the feedback labels that needs to be used for
+        # training. This filter can be used to limit the feedback labels used for tuning
+        # to a feedback labels created or updated for a specific time-window etc.
+        # Corresponds to the JSON property `filter`
+        # @return [String]
+        attr_accessor :filter
+      
+        # Optional. Run in validate only mode, no fine tuning will actually run. Data
+        # quality validations like training data distributions will run. Even when set
+        # to false, the data quality validations will still run but once the validations
+        # complete we will proceed with the fine tune, if applicable.
+        # Corresponds to the JSON property `validateOnly`
+        # @return [Boolean]
+        attr_accessor :validate_only
+        alias_method :validate_only?, :validate_only
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @filter = args[:filter] if args.key?(:filter)
+          @validate_only = args[:validate_only] if args.key?(:validate_only)
+        end
+      end
+      
+      # Metadata for undeploying an issue model.
+      class GoogleCloudContactcenterinsightsV1UndeployIssueModelMetadata
+        include Google::Apis::Core::Hashable
+      
+        # Output only. The time the operation was created.
+        # Corresponds to the JSON property `createTime`
+        # @return [String]
+        attr_accessor :create_time
+      
+        # Output only. The time the operation finished running.
+        # Corresponds to the JSON property `endTime`
+        # @return [String]
+        attr_accessor :end_time
+      
+        # The request to undeploy an issue model.
+        # Corresponds to the JSON property `request`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1UndeployIssueModelRequest]
+        attr_accessor :request
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @create_time = args[:create_time] if args.key?(:create_time)
+          @end_time = args[:end_time] if args.key?(:end_time)
+          @request = args[:request] if args.key?(:request)
+        end
+      end
+      
+      # The request to undeploy an issue model.
+      class GoogleCloudContactcenterinsightsV1UndeployIssueModelRequest
+        include Google::Apis::Core::Hashable
+      
+        # Required. The issue model to undeploy.
+        # Corresponds to the JSON property `name`
+        # @return [String]
+        attr_accessor :name
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @name = args[:name] if args.key?(:name)
+        end
+      end
+      
+      # The response to undeploy an issue model.
+      class GoogleCloudContactcenterinsightsV1UndeployIssueModelResponse
+        include Google::Apis::Core::Hashable
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+        end
+      end
+      
+      # The request to undeploy a QaScorecardRevision
+      class GoogleCloudContactcenterinsightsV1UndeployQaScorecardRevisionRequest
+        include Google::Apis::Core::Hashable
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+        end
+      end
+      
+      # The metadata for updating a QaQuestionTag Resource.
+      class GoogleCloudContactcenterinsightsV1UpdateQaQuestionTagMetadata
+        include Google::Apis::Core::Hashable
+      
+        # Output only. The time the operation was created.
+        # Corresponds to the JSON property `createTime`
+        # @return [String]
+        attr_accessor :create_time
       
         # Output only. The time the operation finished running.
         # Corresponds to the JSON property `endTime`
@@ -8276,6 +9378,74 @@ module Google
         end
       end
       
+      # The result of testing a constraint expression on a pair of conversations.
+      class GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResult
+        include Google::Apis::Core::Hashable
+      
+        # The first conversation resource name.
+        # Corresponds to the JSON property `conversationA`
+        # @return [String]
+        attr_accessor :conversation_a
+      
+        # The second conversation resource name.
+        # Corresponds to the JSON property `conversationB`
+        # @return [String]
+        attr_accessor :conversation_b
+      
+        # The results for each applicable constraint rule.
+        # Corresponds to the JSON property `ruleConstraintResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResultRuleConstraintResult>]
+        attr_accessor :rule_constraint_results
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversation_a = args[:conversation_a] if args.key?(:conversation_a)
+          @conversation_b = args[:conversation_b] if args.key?(:conversation_b)
+          @rule_constraint_results = args[:rule_constraint_results] if args.key?(:rule_constraint_results)
+        end
+      end
+      
+      # The result of a single constraint rule on the pair of conversations.
+      class GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResultRuleConstraintResult
+        include Google::Apis::Core::Hashable
+      
+        # Whether the constraint expression evaluated to true for (A, B) or (B, A).
+        # Corresponds to the JSON property `constraintMet`
+        # @return [Boolean]
+        attr_accessor :constraint_met
+        alias_method :constraint_met?, :constraint_met
+      
+        # The `Status` type defines a logical error model that is suitable for different
+        # programming environments, including REST APIs and RPC APIs. It is used by [
+        # gRPC](https://github.com/grpc). Each `Status` message contains three pieces of
+        # data: error code, error message, and error details. You can find out more
+        # about this error model and how to work with it in the [API Design Guide](https:
+        # //cloud.google.com/apis/design/errors).
+        # Corresponds to the JSON property `error`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus]
+        attr_accessor :error
+      
+        # The rule ID.
+        # Corresponds to the JSON property `ruleId`
+        # @return [String]
+        attr_accessor :rule_id
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @constraint_met = args[:constraint_met] if args.key?(:constraint_met)
+          @error = args[:error] if args.key?(:error)
+          @rule_id = args[:rule_id] if args.key?(:rule_id)
+        end
+      end
+      
       # The conversation resource.
       class GoogleCloudContactcenterinsightsV1alpha1Conversation
         include Google::Apis::Core::Hashable
@@ -8291,6 +9461,11 @@ module Google
         # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCallMetadata]
         attr_accessor :call_metadata
       
+        # Info for correlating across conversations.
+        # Corresponds to the JSON property `correlationInfo`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationInfo]
+        attr_accessor :correlation_info
+      
         # Output only. The time at which the conversation was created.
         # Corresponds to the JSON property `createTime`
         # @return [String]
@@ -8340,7 +9515,7 @@ module Google
         # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData]
         attr_accessor :latest_summary
       
-        # Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
+        # Immutable. The conversation medium.
         # Corresponds to the JSON property `medium`
         # @return [String]
         attr_accessor :medium
@@ -8408,6 +9583,7 @@ module Google
         def update!(**args)
           @agent_id = args[:agent_id] if args.key?(:agent_id)
           @call_metadata = args[:call_metadata] if args.key?(:call_metadata)
+          @correlation_info = args[:correlation_info] if args.key?(:correlation_info)
           @create_time = args[:create_time] if args.key?(:create_time)
           @data_source = args[:data_source] if args.key?(:data_source)
           @dialogflow_intents = args[:dialogflow_intents] if args.key?(:dialogflow_intents)
@@ -8456,6 +9632,102 @@ module Google
         end
       end
       
+      # Info for correlating across conversations.
+      class GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationInfo
+        include Google::Apis::Core::Hashable
+      
+        # Output only. The correlation types of this conversation. A single conversation
+        # can have multiple correlation types. For example a conversation that only has
+        # a single segment is both a SEGMENT and a FULL_CONVERSATION.
+        # Corresponds to the JSON property `correlationTypes`
+        # @return [Array<String>]
+        attr_accessor :correlation_types
+      
+        # Output only. The full conversation correlation id this conversation is a
+        # segment of.
+        # Corresponds to the JSON property `fullConversationCorrelationId`
+        # @return [String]
+        attr_accessor :full_conversation_correlation_id
+      
+        # Output only. The full conversation correlation id this conversation is a
+        # merged conversation of.
+        # Corresponds to the JSON property `mergedFullConversationCorrelationId`
+        # @return [String]
+        attr_accessor :merged_full_conversation_correlation_id
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @correlation_types = args[:correlation_types] if args.key?(:correlation_types)
+          @full_conversation_correlation_id = args[:full_conversation_correlation_id] if args.key?(:full_conversation_correlation_id)
+          @merged_full_conversation_correlation_id = args[:merged_full_conversation_correlation_id] if args.key?(:merged_full_conversation_correlation_id)
+        end
+      end
+      
+      # The result of testing correlation config on a single conversation.
+      class GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResult
+        include Google::Apis::Core::Hashable
+      
+        # The conversation resource name.
+        # Corresponds to the JSON property `conversation`
+        # @return [String]
+        attr_accessor :conversation
+      
+        # The results for each correlation rule.
+        # Corresponds to the JSON property `ruleResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResultRuleCorrelationResult>]
+        attr_accessor :rule_results
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversation = args[:conversation] if args.key?(:conversation)
+          @rule_results = args[:rule_results] if args.key?(:rule_results)
+        end
+      end
+      
+      # The result of a single correlation rule.
+      class GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResultRuleCorrelationResult
+        include Google::Apis::Core::Hashable
+      
+        # The correlation ID generated by the join key expression.
+        # Corresponds to the JSON property `correlationId`
+        # @return [String]
+        attr_accessor :correlation_id
+      
+        # The `Status` type defines a logical error model that is suitable for different
+        # programming environments, including REST APIs and RPC APIs. It is used by [
+        # gRPC](https://github.com/grpc). Each `Status` message contains three pieces of
+        # data: error code, error message, and error details. You can find out more
+        # about this error model and how to work with it in the [API Design Guide](https:
+        # //cloud.google.com/apis/design/errors).
+        # Corresponds to the JSON property `error`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus]
+        attr_accessor :error
+      
+        # The rule ID.
+        # Corresponds to the JSON property `ruleId`
+        # @return [String]
+        attr_accessor :rule_id
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @correlation_id = args[:correlation_id] if args.key?(:correlation_id)
+          @error = args[:error] if args.key?(:error)
+          @rule_id = args[:rule_id] if args.key?(:rule_id)
+        end
+      end
+      
       # The conversation source, which is a combination of transcript and audio.
       class GoogleCloudContactcenterinsightsV1alpha1ConversationDataSource
         include Google::Apis::Core::Hashable
@@ -11663,6 +12935,11 @@ module Google
         # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointConversationMeasure]
         attr_accessor :conversation_measure
       
+        # The measure related to dialogflow interactions.
+        # Corresponds to the JSON property `dialogflowInteractionMeasure`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure]
+        attr_accessor :dialogflow_interaction_measure
+      
         # Represents a time interval, encoded as a Timestamp start (inclusive) and a
         # Timestamp end (exclusive). The start must be less than or equal to the end.
         # When the start equals the end, the interval is empty (matches no time). When
@@ -11678,6 +12955,7 @@ module Google
         # Update properties of this object
         def update!(**args)
           @conversation_measure = args[:conversation_measure] if args.key?(:conversation_measure)
+          @dialogflow_interaction_measure = args[:dialogflow_interaction_measure] if args.key?(:dialogflow_interaction_measure)
           @interval = args[:interval] if args.key?(:interval)
         end
       end
@@ -11686,6 +12964,70 @@ module Google
       class GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointConversationMeasure
         include Google::Apis::Core::Hashable
       
+        # The number of conversations that were assigned to an AA human supervisor.
+        # Corresponds to the JSON property `aaSupervisorAssignedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_assigned_conversations_count
+      
+        # The number of conversations that were dropped, i.e. escalated but not assigned
+        # to an AA human supervisor.
+        # Corresponds to the JSON property `aaSupervisorDroppedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_dropped_conversations_count
+      
+        # The number of conversations that were escalated to an AA human supervisor for
+        # intervention.
+        # Corresponds to the JSON property `aaSupervisorEscalatedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_escalated_conversations_count
+      
+        # The number of conversations scanned by the AA human supervisor.
+        # Corresponds to the JSON property `aaSupervisorMonitoredConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_monitored_conversations_count
+      
+        # The number of conversations transferred to a human agent.
+        # Corresponds to the JSON property `aaSupervisorTransferredToHumanAgentConvCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_transferred_to_human_agent_conv_count
+      
+        # Count of agent messages that triggered an Ai Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionAgentMessageTriggerCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_agent_message_trigger_count
+      
+        # Count of Ai Coach Suggestion that has been used by agents.
+        # Corresponds to the JSON property `aiCoachSuggestionAgentUsageCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_agent_usage_count
+      
+        # Proportion of Ai Coach Suggestion that has been used by agents.
+        # Corresponds to the JSON property `aiCoachSuggestionAgentUsageRatio`
+        # @return [Float]
+        attr_accessor :ai_coach_suggestion_agent_usage_ratio
+      
+        # Count of customer messages that triggered an Ai Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionCustomerMessageTriggerCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_customer_message_trigger_count
+      
+        # Proportion of customer messages that triggered an Ai Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionCustomerMessageTriggerRatio`
+        # @return [Float]
+        attr_accessor :ai_coach_suggestion_customer_message_trigger_ratio
+      
+        # Count of end_of_utterance trigger event messages that triggered an Ai Coach
+        # Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionMessageTriggerCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_message_trigger_count
+      
+        # Proportion of end_of_utterance trigger event messages that triggered an Ai
+        # Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionMessageTriggerRatio`
+        # @return [Float]
+        attr_accessor :ai_coach_suggestion_message_trigger_ratio
+      
         # The average agent's sentiment score.
         # Corresponds to the JSON property `averageAgentSentimentScore`
         # @return [Float]
@@ -11713,41 +13055,248 @@ module Google
         # request specifies a dimension of QA_SCORECARD_ID.
         # Corresponds to the JSON property `averageQaNormalizedScore`
         # @return [Float]
-        attr_accessor :average_qa_normalized_score
+        attr_accessor :average_qa_normalized_score
+      
+        # Average QA normalized score averaged for questions averaged across all
+        # revisions of the parent scorecard. Will be only populated if the request
+        # specifies a dimension of QA_QUESTION_ID.
+        # Corresponds to the JSON property `averageQaQuestionNormalizedScore`
+        # @return [Float]
+        attr_accessor :average_qa_question_normalized_score
+      
+        # The average silence percentage.
+        # Corresponds to the JSON property `averageSilencePercentage`
+        # @return [Float]
+        attr_accessor :average_silence_percentage
+      
+        # Average edit distance of the summarization suggestions. Edit distance (also
+        # called as levenshtein distance) is calculated by summing up number of
+        # insertions, deletions and substitutions required to transform the summization
+        # feedback to the original summary suggestion.
+        # Corresponds to the JSON property `averageSummarizationSuggestionEditDistance`
+        # @return [Float]
+        attr_accessor :average_summarization_suggestion_edit_distance
+      
+        # Normalized Average edit distance of the summarization suggestions. Edit
+        # distance (also called as levenshtein distance) is calculated by summing up
+        # number of insertions, deletions and substitutions required to transform the
+        # summization feedback to the original summary suggestion. Normalized edit
+        # distance is the average of (edit distance / summary length).
+        # Corresponds to the JSON property `averageSummarizationSuggestionNormalizedEditDistance`
+        # @return [Float]
+        attr_accessor :average_summarization_suggestion_normalized_edit_distance
+      
+        # The average turn count.
+        # Corresponds to the JSON property `averageTurnCount`
+        # @return [Float]
+        attr_accessor :average_turn_count
+      
+        # The exponential moving average of the sentiment score of client turns in the
+        # conversation.
+        # Corresponds to the JSON property `avgConversationClientTurnSentimentEma`
+        # @return [Float]
+        attr_accessor :avg_conversation_client_turn_sentiment_ema
+      
+        # The number of conversations that were contained.
+        # Corresponds to the JSON property `containedConversationCount`
+        # @return [Fixnum]
+        attr_accessor :contained_conversation_count
+      
+        # The percentage of conversations that were contained.
+        # Corresponds to the JSON property `containedConversationRatio`
+        # @return [Float]
+        attr_accessor :contained_conversation_ratio
+      
+        # Count of conversations that has Ai Coach Suggestions.
+        # Corresponds to the JSON property `conversationAiCoachSuggestionCount`
+        # @return [Fixnum]
+        attr_accessor :conversation_ai_coach_suggestion_count
+      
+        # Proportion of conversations that has Ai Coach Suggestions.
+        # Corresponds to the JSON property `conversationAiCoachSuggestionRatio`
+        # @return [Float]
+        attr_accessor :conversation_ai_coach_suggestion_ratio
+      
+        # The conversation count.
+        # Corresponds to the JSON property `conversationCount`
+        # @return [Fixnum]
+        attr_accessor :conversation_count
+      
+        # Proportion of conversations that had a suggested summary.
+        # Corresponds to the JSON property `conversationSuggestedSummaryRatio`
+        # @return [Float]
+        attr_accessor :conversation_suggested_summary_ratio
+      
+        # The agent message count.
+        # Corresponds to the JSON property `conversationTotalAgentMessageCount`
+        # @return [Fixnum]
+        attr_accessor :conversation_total_agent_message_count
+      
+        # The customer message count.
+        # Corresponds to the JSON property `conversationTotalCustomerMessageCount`
+        # @return [Fixnum]
+        attr_accessor :conversation_total_customer_message_count
+      
+        # The average latency of conversational agents' audio in audio out latency per
+        # interaction. This is computed as the average of the all the interactions'
+        # audio in audio out latencies in a conversation and averaged across
+        # conversations.
+        # Corresponds to the JSON property `conversationalAgentsAverageAudioInAudioOutLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_audio_in_audio_out_latency
+      
+        # The average latency of conversational agents' latency per interaction. This is
+        # computed as the average of the all the iteractions' end to end latencies in a
+        # conversation and averaged across conversations. The e2e latency is the time
+        # between the end of the user utterance and the start of the agent utterance on
+        # the interaction level.
+        # Corresponds to the JSON property `conversationalAgentsAverageEndToEndLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_end_to_end_latency
+      
+        # The average latency of conversational agents' LLM call latency per interaction.
+        # This is computed as the average of the all the interactions LLM call
+        # latencies in a conversation and averaged across conversations.
+        # Corresponds to the JSON property `conversationalAgentsAverageLlmCallLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_llm_call_latency
+      
+        # The macro average latency of conversational agents' TTS latency per
+        # interaction. This is computed as the average of the all the interactions' TTS
+        # latencies in a conversation and averaged across conversations.
+        # Corresponds to the JSON property `conversationalAgentsAverageTtsLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_tts_latency
+      
+        # Average latency of dialogflow webhook calls.
+        # Corresponds to the JSON property `dialogflowAverageWebhookLatency`
+        # @return [Float]
+        attr_accessor :dialogflow_average_webhook_latency
+      
+        # count of conversations that was handed off from virtual agent to human agent.
+        # Corresponds to the JSON property `dialogflowConversationsEscalationCount`
+        # @return [Float]
+        attr_accessor :dialogflow_conversations_escalation_count
+      
+        # Proportion of conversations that was handed off from virtual agent to human
+        # agent.
+        # Corresponds to the JSON property `dialogflowConversationsEscalationRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_conversations_escalation_ratio
+      
+        # Proportion of dialogflow interactions that has empty input.
+        # Corresponds to the JSON property `dialogflowInteractionsNoInputRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_interactions_no_input_ratio
+      
+        # Proportion of dialogflow interactions that has no intent match for the input.
+        # Corresponds to the JSON property `dialogflowInteractionsNoMatchRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_interactions_no_match_ratio
+      
+        # Proportion of dialogflow webhook calls that failed.
+        # Corresponds to the JSON property `dialogflowWebhookFailureRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_webhook_failure_ratio
+      
+        # Proportion of dialogflow webhook calls that timed out.
+        # Corresponds to the JSON property `dialogflowWebhookTimeoutRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_webhook_timeout_ratio
+      
+        # Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries
+        # that had negative feedback.
+        # Corresponds to the JSON property `knowledgeAssistNegativeFeedbackRatio`
+        # @return [Float]
+        attr_accessor :knowledge_assist_negative_feedback_ratio
+      
+        # Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries
+        # that had positive feedback.
+        # Corresponds to the JSON property `knowledgeAssistPositiveFeedbackRatio`
+        # @return [Float]
+        attr_accessor :knowledge_assist_positive_feedback_ratio
+      
+        # Count of knowledge assist results (Proactive Generative Knowledge Assist)
+        # shown to the user.
+        # Corresponds to the JSON property `knowledgeAssistResultCount`
+        # @return [Fixnum]
+        attr_accessor :knowledge_assist_result_count
+      
+        # Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries
+        # that had a URL clicked.
+        # Corresponds to the JSON property `knowledgeAssistUriClickRatio`
+        # @return [Float]
+        attr_accessor :knowledge_assist_uri_click_ratio
       
-        # Average QA normalized score averaged for questions averaged across all
-        # revisions of the parent scorecard. Will be only populated if the request
-        # specifies a dimension of QA_QUESTION_ID.
-        # Corresponds to the JSON property `averageQaQuestionNormalizedScore`
+        # Proportion of knowledge search (Generative Knowledge Assist) queries made by
+        # the agent compared to the total number of knowledge search queries made.
+        # Corresponds to the JSON property `knowledgeSearchAgentQuerySourceRatio`
         # @return [Float]
-        attr_accessor :average_qa_question_normalized_score
+        attr_accessor :knowledge_search_agent_query_source_ratio
       
-        # The average silence percentage.
-        # Corresponds to the JSON property `averageSilencePercentage`
+        # Proportion of knowledge search (Generative Knowledge Assist) queries that had
+        # negative feedback.
+        # Corresponds to the JSON property `knowledgeSearchNegativeFeedbackRatio`
         # @return [Float]
-        attr_accessor :average_silence_percentage
+        attr_accessor :knowledge_search_negative_feedback_ratio
       
-        # The average turn count.
-        # Corresponds to the JSON property `averageTurnCount`
+        # Proportion of knowledge search (Generative Knowledge Assist) queries that had
+        # positive feedback.
+        # Corresponds to the JSON property `knowledgeSearchPositiveFeedbackRatio`
         # @return [Float]
-        attr_accessor :average_turn_count
+        attr_accessor :knowledge_search_positive_feedback_ratio
       
-        # The conversation count.
-        # Corresponds to the JSON property `conversationCount`
+        # Count of knowledge search results (Generative Knowledge Assist) shown to the
+        # user.
+        # Corresponds to the JSON property `knowledgeSearchResultCount`
         # @return [Fixnum]
-        attr_accessor :conversation_count
+        attr_accessor :knowledge_search_result_count
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries suggested
+        # compared to the total number of knowledge search queries made.
+        # Corresponds to the JSON property `knowledgeSearchSuggestedQuerySourceRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_suggested_query_source_ratio
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries that had
+        # a URL clicked.
+        # Corresponds to the JSON property `knowledgeSearchUriClickRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_uri_click_ratio
       
         # Average QA normalized score for all the tags.
         # Corresponds to the JSON property `qaTagScores`
         # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointConversationMeasureQaTagScore>]
         attr_accessor :qa_tag_scores
       
+        # Proportion of summarization suggestions that were manually edited.
+        # Corresponds to the JSON property `summarizationSuggestionEditRatio`
+        # @return [Float]
+        attr_accessor :summarization_suggestion_edit_ratio
+      
+        # Count of summarization suggestions results.
+        # Corresponds to the JSON property `summarizationSuggestionResultCount`
+        # @return [Fixnum]
+        attr_accessor :summarization_suggestion_result_count
+      
         def initialize(**args)
            update!(**args)
         end
       
         # Update properties of this object
         def update!(**args)
+          @aa_supervisor_assigned_conversations_count = args[:aa_supervisor_assigned_conversations_count] if args.key?(:aa_supervisor_assigned_conversations_count)
+          @aa_supervisor_dropped_conversations_count = args[:aa_supervisor_dropped_conversations_count] if args.key?(:aa_supervisor_dropped_conversations_count)
+          @aa_supervisor_escalated_conversations_count = args[:aa_supervisor_escalated_conversations_count] if args.key?(:aa_supervisor_escalated_conversations_count)
+          @aa_supervisor_monitored_conversations_count = args[:aa_supervisor_monitored_conversations_count] if args.key?(:aa_supervisor_monitored_conversations_count)
+          @aa_supervisor_transferred_to_human_agent_conv_count = args[:aa_supervisor_transferred_to_human_agent_conv_count] if args.key?(:aa_supervisor_transferred_to_human_agent_conv_count)
+          @ai_coach_suggestion_agent_message_trigger_count = args[:ai_coach_suggestion_agent_message_trigger_count] if args.key?(:ai_coach_suggestion_agent_message_trigger_count)
+          @ai_coach_suggestion_agent_usage_count = args[:ai_coach_suggestion_agent_usage_count] if args.key?(:ai_coach_suggestion_agent_usage_count)
+          @ai_coach_suggestion_agent_usage_ratio = args[:ai_coach_suggestion_agent_usage_ratio] if args.key?(:ai_coach_suggestion_agent_usage_ratio)
+          @ai_coach_suggestion_customer_message_trigger_count = args[:ai_coach_suggestion_customer_message_trigger_count] if args.key?(:ai_coach_suggestion_customer_message_trigger_count)
+          @ai_coach_suggestion_customer_message_trigger_ratio = args[:ai_coach_suggestion_customer_message_trigger_ratio] if args.key?(:ai_coach_suggestion_customer_message_trigger_ratio)
+          @ai_coach_suggestion_message_trigger_count = args[:ai_coach_suggestion_message_trigger_count] if args.key?(:ai_coach_suggestion_message_trigger_count)
+          @ai_coach_suggestion_message_trigger_ratio = args[:ai_coach_suggestion_message_trigger_ratio] if args.key?(:ai_coach_suggestion_message_trigger_ratio)
           @average_agent_sentiment_score = args[:average_agent_sentiment_score] if args.key?(:average_agent_sentiment_score)
           @average_client_sentiment_score = args[:average_client_sentiment_score] if args.key?(:average_client_sentiment_score)
           @average_customer_satisfaction_rating = args[:average_customer_satisfaction_rating] if args.key?(:average_customer_satisfaction_rating)
@@ -11755,9 +13304,42 @@ module Google
           @average_qa_normalized_score = args[:average_qa_normalized_score] if args.key?(:average_qa_normalized_score)
           @average_qa_question_normalized_score = args[:average_qa_question_normalized_score] if args.key?(:average_qa_question_normalized_score)
           @average_silence_percentage = args[:average_silence_percentage] if args.key?(:average_silence_percentage)
+          @average_summarization_suggestion_edit_distance = args[:average_summarization_suggestion_edit_distance] if args.key?(:average_summarization_suggestion_edit_distance)
+          @average_summarization_suggestion_normalized_edit_distance = args[:average_summarization_suggestion_normalized_edit_distance] if args.key?(:average_summarization_suggestion_normalized_edit_distance)
           @average_turn_count = args[:average_turn_count] if args.key?(:average_turn_count)
+          @avg_conversation_client_turn_sentiment_ema = args[:avg_conversation_client_turn_sentiment_ema] if args.key?(:avg_conversation_client_turn_sentiment_ema)
+          @contained_conversation_count = args[:contained_conversation_count] if args.key?(:contained_conversation_count)
+          @contained_conversation_ratio = args[:contained_conversation_ratio] if args.key?(:contained_conversation_ratio)
+          @conversation_ai_coach_suggestion_count = args[:conversation_ai_coach_suggestion_count] if args.key?(:conversation_ai_coach_suggestion_count)
+          @conversation_ai_coach_suggestion_ratio = args[:conversation_ai_coach_suggestion_ratio] if args.key?(:conversation_ai_coach_suggestion_ratio)
           @conversation_count = args[:conversation_count] if args.key?(:conversation_count)
+          @conversation_suggested_summary_ratio = args[:conversation_suggested_summary_ratio] if args.key?(:conversation_suggested_summary_ratio)
+          @conversation_total_agent_message_count = args[:conversation_total_agent_message_count] if args.key?(:conversation_total_agent_message_count)
+          @conversation_total_customer_message_count = args[:conversation_total_customer_message_count] if args.key?(:conversation_total_customer_message_count)
+          @conversational_agents_average_audio_in_audio_out_latency = args[:conversational_agents_average_audio_in_audio_out_latency] if args.key?(:conversational_agents_average_audio_in_audio_out_latency)
+          @conversational_agents_average_end_to_end_latency = args[:conversational_agents_average_end_to_end_latency] if args.key?(:conversational_agents_average_end_to_end_latency)
+          @conversational_agents_average_llm_call_latency = args[:conversational_agents_average_llm_call_latency] if args.key?(:conversational_agents_average_llm_call_latency)
+          @conversational_agents_average_tts_latency = args[:conversational_agents_average_tts_latency] if args.key?(:conversational_agents_average_tts_latency)
+          @dialogflow_average_webhook_latency = args[:dialogflow_average_webhook_latency] if args.key?(:dialogflow_average_webhook_latency)
+          @dialogflow_conversations_escalation_count = args[:dialogflow_conversations_escalation_count] if args.key?(:dialogflow_conversations_escalation_count)
+          @dialogflow_conversations_escalation_ratio = args[:dialogflow_conversations_escalation_ratio] if args.key?(:dialogflow_conversations_escalation_ratio)
+          @dialogflow_interactions_no_input_ratio = args[:dialogflow_interactions_no_input_ratio] if args.key?(:dialogflow_interactions_no_input_ratio)
+          @dialogflow_interactions_no_match_ratio = args[:dialogflow_interactions_no_match_ratio] if args.key?(:dialogflow_interactions_no_match_ratio)
+          @dialogflow_webhook_failure_ratio = args[:dialogflow_webhook_failure_ratio] if args.key?(:dialogflow_webhook_failure_ratio)
+          @dialogflow_webhook_timeout_ratio = args[:dialogflow_webhook_timeout_ratio] if args.key?(:dialogflow_webhook_timeout_ratio)
+          @knowledge_assist_negative_feedback_ratio = args[:knowledge_assist_negative_feedback_ratio] if args.key?(:knowledge_assist_negative_feedback_ratio)
+          @knowledge_assist_positive_feedback_ratio = args[:knowledge_assist_positive_feedback_ratio] if args.key?(:knowledge_assist_positive_feedback_ratio)
+          @knowledge_assist_result_count = args[:knowledge_assist_result_count] if args.key?(:knowledge_assist_result_count)
+          @knowledge_assist_uri_click_ratio = args[:knowledge_assist_uri_click_ratio] if args.key?(:knowledge_assist_uri_click_ratio)
+          @knowledge_search_agent_query_source_ratio = args[:knowledge_search_agent_query_source_ratio] if args.key?(:knowledge_search_agent_query_source_ratio)
+          @knowledge_search_negative_feedback_ratio = args[:knowledge_search_negative_feedback_ratio] if args.key?(:knowledge_search_negative_feedback_ratio)
+          @knowledge_search_positive_feedback_ratio = args[:knowledge_search_positive_feedback_ratio] if args.key?(:knowledge_search_positive_feedback_ratio)
+          @knowledge_search_result_count = args[:knowledge_search_result_count] if args.key?(:knowledge_search_result_count)
+          @knowledge_search_suggested_query_source_ratio = args[:knowledge_search_suggested_query_source_ratio] if args.key?(:knowledge_search_suggested_query_source_ratio)
+          @knowledge_search_uri_click_ratio = args[:knowledge_search_uri_click_ratio] if args.key?(:knowledge_search_uri_click_ratio)
           @qa_tag_scores = args[:qa_tag_scores] if args.key?(:qa_tag_scores)
+          @summarization_suggestion_edit_ratio = args[:summarization_suggestion_edit_ratio] if args.key?(:summarization_suggestion_edit_ratio)
+          @summarization_suggestion_result_count = args[:summarization_suggestion_result_count] if args.key?(:summarization_suggestion_result_count)
         end
       end
       
@@ -11786,6 +13368,86 @@ module Google
         end
       end
       
+      # The measure related to dialogflow interactions.
+      class GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure
+        include Google::Apis::Core::Hashable
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileAudioInAudioOutLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_audio_in_audio_out_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileEndToEndLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_end_to_end_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileLlmCallLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_llm_call_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileToolUseLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_tool_use_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileTtsLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_tts_latency
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @percentile_audio_in_audio_out_latency = args[:percentile_audio_in_audio_out_latency] if args.key?(:percentile_audio_in_audio_out_latency)
+          @percentile_end_to_end_latency = args[:percentile_end_to_end_latency] if args.key?(:percentile_end_to_end_latency)
+          @percentile_llm_call_latency = args[:percentile_llm_call_latency] if args.key?(:percentile_llm_call_latency)
+          @percentile_tool_use_latency = args[:percentile_tool_use_latency] if args.key?(:percentile_tool_use_latency)
+          @percentile_tts_latency = args[:percentile_tts_latency] if args.key?(:percentile_tts_latency)
+        end
+      end
+      
+      # The percentile result. Currently supported percentiles are 50th, 90th, and
+      # 99th.
+      class GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult
+        include Google::Apis::Core::Hashable
+      
+        # The 50th percentile value.
+        # Corresponds to the JSON property `p50`
+        # @return [Float]
+        attr_accessor :p50
+      
+        # The 90th percentile value.
+        # Corresponds to the JSON property `p90`
+        # @return [Float]
+        attr_accessor :p90
+      
+        # The 99th percentile value.
+        # Corresponds to the JSON property `p99`
+        # @return [Float]
+        attr_accessor :p99
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @p50 = args[:p50] if args.key?(:p50)
+          @p90 = args[:p90] if args.key?(:p90)
+          @p99 = args[:p99] if args.key?(:p99)
+        end
+      end
+      
       # A time series of metric values.
       class GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceTimeSeries
         include Google::Apis::Core::Hashable
@@ -12300,6 +13962,163 @@ module Google
         end
       end
       
+      # Metadata for testing correlation config.
+      class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadata
+        include Google::Apis::Core::Hashable
+      
+        # Output only. The time the operation was created.
+        # Corresponds to the JSON property `createTime`
+        # @return [String]
+        attr_accessor :create_time
+      
+        # The dataset used for sampling conversations.
+        # Corresponds to the JSON property `dataset`
+        # @return [String]
+        attr_accessor :dataset
+      
+        # Statistics for TestCorrelationConfig operation.
+        # Corresponds to the JSON property `stats`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStats]
+        attr_accessor :stats
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @create_time = args[:create_time] if args.key?(:create_time)
+          @dataset = args[:dataset] if args.key?(:dataset)
+          @stats = args[:stats] if args.key?(:stats)
+        end
+      end
+      
+      # Statistics for TestCorrelationConfig operation.
+      class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStats
+        include Google::Apis::Core::Hashable
+      
+        # A list of errors that occurred during correlation, one for each conversation
+        # that failed.
+        # Corresponds to the JSON property `conversationCorrelationErrors`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError>]
+        attr_accessor :conversation_correlation_errors
+      
+        # The number of conversations correlated.
+        # Corresponds to the JSON property `correlatedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :correlated_conversations_count
+      
+        # The number of conversations that failed correlation.
+        # Corresponds to the JSON property `failedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :failed_conversations_count
+      
+        # Partial errors during test correlation config operation that might cause the
+        # operation output to be incomplete.
+        # Corresponds to the JSON property `partialErrors`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus>]
+        attr_accessor :partial_errors
+      
+        # The number of conversations sampled.
+        # Corresponds to the JSON property `sampledConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :sampled_conversations_count
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversation_correlation_errors = args[:conversation_correlation_errors] if args.key?(:conversation_correlation_errors)
+          @correlated_conversations_count = args[:correlated_conversations_count] if args.key?(:correlated_conversations_count)
+          @failed_conversations_count = args[:failed_conversations_count] if args.key?(:failed_conversations_count)
+          @partial_errors = args[:partial_errors] if args.key?(:partial_errors)
+          @sampled_conversations_count = args[:sampled_conversations_count] if args.key?(:sampled_conversations_count)
+        end
+      end
+      
+      # An error that occurred during correlation for a specific conversation.
+      class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError
+        include Google::Apis::Core::Hashable
+      
+        # The conversation resource name that had an error during correlation.
+        # Corresponds to the JSON property `conversation`
+        # @return [String]
+        attr_accessor :conversation
+      
+        # The `Status` type defines a logical error model that is suitable for different
+        # programming environments, including REST APIs and RPC APIs. It is used by [
+        # gRPC](https://github.com/grpc). Each `Status` message contains three pieces of
+        # data: error code, error message, and error details. You can find out more
+        # about this error model and how to work with it in the [API Design Guide](https:
+        # //cloud.google.com/apis/design/errors).
+        # Corresponds to the JSON property `status`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus]
+        attr_accessor :status
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversation = args[:conversation] if args.key?(:conversation)
+          @status = args[:status] if args.key?(:status)
+        end
+      end
+      
+      # The response of testing correlation config.
+      class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponse
+        include Google::Apis::Core::Hashable
+      
+        # Wrapper for detailed, step-by-step results.
+        # Corresponds to the JSON property `detailedResults`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponseDetailedCorrelationResults]
+        attr_accessor :detailed_results
+      
+        # Partial errors during test correlation config operation that might cause the
+        # operation output to be incomplete.
+        # Corresponds to the JSON property `partialErrors`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus>]
+        attr_accessor :partial_errors
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @detailed_results = args[:detailed_results] if args.key?(:detailed_results)
+          @partial_errors = args[:partial_errors] if args.key?(:partial_errors)
+        end
+      end
+      
+      # Wrapper for detailed, step-by-step results.
+      class GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponseDetailedCorrelationResults
+        include Google::Apis::Core::Hashable
+      
+        # A list of constraint evaluation results for each pair of conversations.
+        # Corresponds to the JSON property `constraintResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResult>]
+        attr_accessor :constraint_results
+      
+        # A list of join key correlation results for each conversation tested.
+        # Corresponds to the JSON property `joinKeyResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResult>]
+        attr_accessor :join_key_results
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @constraint_results = args[:constraint_results] if args.key?(:constraint_results)
+          @join_key_results = args[:join_key_results] if args.key?(:join_key_results)
+        end
+      end
+      
       # Metadata for undeploying an issue model.
       class GoogleCloudContactcenterinsightsV1alpha1UndeployIssueModelMetadata
         include Google::Apis::Core::Hashable
@@ -13564,6 +15383,74 @@ module Google
         end
       end
       
+      # The result of testing a constraint expression on a pair of conversations.
+      class GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResult
+        include Google::Apis::Core::Hashable
+      
+        # The first conversation resource name.
+        # Corresponds to the JSON property `conversationA`
+        # @return [String]
+        attr_accessor :conversation_a
+      
+        # The second conversation resource name.
+        # Corresponds to the JSON property `conversationB`
+        # @return [String]
+        attr_accessor :conversation_b
+      
+        # The results for each applicable constraint rule.
+        # Corresponds to the JSON property `ruleConstraintResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResultRuleConstraintResult>]
+        attr_accessor :rule_constraint_results
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversation_a = args[:conversation_a] if args.key?(:conversation_a)
+          @conversation_b = args[:conversation_b] if args.key?(:conversation_b)
+          @rule_constraint_results = args[:rule_constraint_results] if args.key?(:rule_constraint_results)
+        end
+      end
+      
+      # The result of a single constraint rule on the pair of conversations.
+      class GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResultRuleConstraintResult
+        include Google::Apis::Core::Hashable
+      
+        # Whether the constraint expression evaluated to true for (A, B) or (B, A).
+        # Corresponds to the JSON property `constraintMet`
+        # @return [Boolean]
+        attr_accessor :constraint_met
+        alias_method :constraint_met?, :constraint_met
+      
+        # The `Status` type defines a logical error model that is suitable for different
+        # programming environments, including REST APIs and RPC APIs. It is used by [
+        # gRPC](https://github.com/grpc). Each `Status` message contains three pieces of
+        # data: error code, error message, and error details. You can find out more
+        # about this error model and how to work with it in the [API Design Guide](https:
+        # //cloud.google.com/apis/design/errors).
+        # Corresponds to the JSON property `error`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus]
+        attr_accessor :error
+      
+        # The rule ID.
+        # Corresponds to the JSON property `ruleId`
+        # @return [String]
+        attr_accessor :rule_id
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @constraint_met = args[:constraint_met] if args.key?(:constraint_met)
+          @error = args[:error] if args.key?(:error)
+          @rule_id = args[:rule_id] if args.key?(:rule_id)
+        end
+      end
+      
       # The conversation resource.
       class GoogleCloudContactcenterinsightsV1mainConversation
         include Google::Apis::Core::Hashable
@@ -13579,6 +15466,11 @@ module Google
         # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCallMetadata]
         attr_accessor :call_metadata
       
+        # Info for correlating across conversations.
+        # Corresponds to the JSON property `correlationInfo`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCorrelationInfo]
+        attr_accessor :correlation_info
+      
         # Output only. The time at which the conversation was created.
         # Corresponds to the JSON property `createTime`
         # @return [String]
@@ -13628,7 +15520,7 @@ module Google
         # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationSummarizationSuggestionData]
         attr_accessor :latest_summary
       
-        # Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
+        # Immutable. The conversation medium.
         # Corresponds to the JSON property `medium`
         # @return [String]
         attr_accessor :medium
@@ -13696,6 +15588,7 @@ module Google
         def update!(**args)
           @agent_id = args[:agent_id] if args.key?(:agent_id)
           @call_metadata = args[:call_metadata] if args.key?(:call_metadata)
+          @correlation_info = args[:correlation_info] if args.key?(:correlation_info)
           @create_time = args[:create_time] if args.key?(:create_time)
           @data_source = args[:data_source] if args.key?(:data_source)
           @dialogflow_intents = args[:dialogflow_intents] if args.key?(:dialogflow_intents)
@@ -13719,19 +15612,114 @@ module Google
         end
       end
       
-      # Call-specific metadata.
-      class GoogleCloudContactcenterinsightsV1mainConversationCallMetadata
+      # Call-specific metadata.
+      class GoogleCloudContactcenterinsightsV1mainConversationCallMetadata
+        include Google::Apis::Core::Hashable
+      
+        # The audio channel that contains the agent.
+        # Corresponds to the JSON property `agentChannel`
+        # @return [Fixnum]
+        attr_accessor :agent_channel
+      
+        # The audio channel that contains the customer.
+        # Corresponds to the JSON property `customerChannel`
+        # @return [Fixnum]
+        attr_accessor :customer_channel
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @agent_channel = args[:agent_channel] if args.key?(:agent_channel)
+          @customer_channel = args[:customer_channel] if args.key?(:customer_channel)
+        end
+      end
+      
+      # Info for correlating across conversations.
+      class GoogleCloudContactcenterinsightsV1mainConversationCorrelationInfo
+        include Google::Apis::Core::Hashable
+      
+        # Output only. The correlation types of this conversation. A single conversation
+        # can have multiple correlation types. For example a conversation that only has
+        # a single segment is both a SEGMENT and a FULL_CONVERSATION.
+        # Corresponds to the JSON property `correlationTypes`
+        # @return [Array<String>]
+        attr_accessor :correlation_types
+      
+        # Output only. The full conversation correlation id this conversation is a
+        # segment of.
+        # Corresponds to the JSON property `fullConversationCorrelationId`
+        # @return [String]
+        attr_accessor :full_conversation_correlation_id
+      
+        # Output only. The full conversation correlation id this conversation is a
+        # merged conversation of.
+        # Corresponds to the JSON property `mergedFullConversationCorrelationId`
+        # @return [String]
+        attr_accessor :merged_full_conversation_correlation_id
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @correlation_types = args[:correlation_types] if args.key?(:correlation_types)
+          @full_conversation_correlation_id = args[:full_conversation_correlation_id] if args.key?(:full_conversation_correlation_id)
+          @merged_full_conversation_correlation_id = args[:merged_full_conversation_correlation_id] if args.key?(:merged_full_conversation_correlation_id)
+        end
+      end
+      
+      # The result of testing correlation config on a single conversation.
+      class GoogleCloudContactcenterinsightsV1mainConversationCorrelationResult
+        include Google::Apis::Core::Hashable
+      
+        # The conversation resource name.
+        # Corresponds to the JSON property `conversation`
+        # @return [String]
+        attr_accessor :conversation
+      
+        # The results for each correlation rule.
+        # Corresponds to the JSON property `ruleResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCorrelationResultRuleCorrelationResult>]
+        attr_accessor :rule_results
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversation = args[:conversation] if args.key?(:conversation)
+          @rule_results = args[:rule_results] if args.key?(:rule_results)
+        end
+      end
+      
+      # The result of a single correlation rule.
+      class GoogleCloudContactcenterinsightsV1mainConversationCorrelationResultRuleCorrelationResult
         include Google::Apis::Core::Hashable
       
-        # The audio channel that contains the agent.
-        # Corresponds to the JSON property `agentChannel`
-        # @return [Fixnum]
-        attr_accessor :agent_channel
+        # The correlation ID generated by the join key expression.
+        # Corresponds to the JSON property `correlationId`
+        # @return [String]
+        attr_accessor :correlation_id
       
-        # The audio channel that contains the customer.
-        # Corresponds to the JSON property `customerChannel`
-        # @return [Fixnum]
-        attr_accessor :customer_channel
+        # The `Status` type defines a logical error model that is suitable for different
+        # programming environments, including REST APIs and RPC APIs. It is used by [
+        # gRPC](https://github.com/grpc). Each `Status` message contains three pieces of
+        # data: error code, error message, and error details. You can find out more
+        # about this error model and how to work with it in the [API Design Guide](https:
+        # //cloud.google.com/apis/design/errors).
+        # Corresponds to the JSON property `error`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus]
+        attr_accessor :error
+      
+        # The rule ID.
+        # Corresponds to the JSON property `ruleId`
+        # @return [String]
+        attr_accessor :rule_id
       
         def initialize(**args)
            update!(**args)
@@ -13739,8 +15727,9 @@ module Google
       
         # Update properties of this object
         def update!(**args)
-          @agent_channel = args[:agent_channel] if args.key?(:agent_channel)
-          @customer_channel = args[:customer_channel] if args.key?(:customer_channel)
+          @correlation_id = args[:correlation_id] if args.key?(:correlation_id)
+          @error = args[:error] if args.key?(:error)
+          @rule_id = args[:rule_id] if args.key?(:rule_id)
         end
       end
       
@@ -16951,6 +18940,11 @@ module Google
         # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointConversationMeasure]
         attr_accessor :conversation_measure
       
+        # The measure related to dialogflow interactions.
+        # Corresponds to the JSON property `dialogflowInteractionMeasure`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointDialogflowInteractionMeasure]
+        attr_accessor :dialogflow_interaction_measure
+      
         # Represents a time interval, encoded as a Timestamp start (inclusive) and a
         # Timestamp end (exclusive). The start must be less than or equal to the end.
         # When the start equals the end, the interval is empty (matches no time). When
@@ -16966,6 +18960,7 @@ module Google
         # Update properties of this object
         def update!(**args)
           @conversation_measure = args[:conversation_measure] if args.key?(:conversation_measure)
+          @dialogflow_interaction_measure = args[:dialogflow_interaction_measure] if args.key?(:dialogflow_interaction_measure)
           @interval = args[:interval] if args.key?(:interval)
         end
       end
@@ -16974,6 +18969,70 @@ module Google
       class GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointConversationMeasure
         include Google::Apis::Core::Hashable
       
+        # The number of conversations that were assigned to an AA human supervisor.
+        # Corresponds to the JSON property `aaSupervisorAssignedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_assigned_conversations_count
+      
+        # The number of conversations that were dropped, i.e. escalated but not assigned
+        # to an AA human supervisor.
+        # Corresponds to the JSON property `aaSupervisorDroppedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_dropped_conversations_count
+      
+        # The number of conversations that were escalated to an AA human supervisor for
+        # intervention.
+        # Corresponds to the JSON property `aaSupervisorEscalatedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_escalated_conversations_count
+      
+        # The number of conversations scanned by the AA human supervisor.
+        # Corresponds to the JSON property `aaSupervisorMonitoredConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_monitored_conversations_count
+      
+        # The number of conversations transferred to a human agent.
+        # Corresponds to the JSON property `aaSupervisorTransferredToHumanAgentConvCount`
+        # @return [Fixnum]
+        attr_accessor :aa_supervisor_transferred_to_human_agent_conv_count
+      
+        # Count of agent messages that triggered an Ai Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionAgentMessageTriggerCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_agent_message_trigger_count
+      
+        # Count of Ai Coach Suggestion that has been used by agents.
+        # Corresponds to the JSON property `aiCoachSuggestionAgentUsageCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_agent_usage_count
+      
+        # Proportion of Ai Coach Suggestion that has been used by agents.
+        # Corresponds to the JSON property `aiCoachSuggestionAgentUsageRatio`
+        # @return [Float]
+        attr_accessor :ai_coach_suggestion_agent_usage_ratio
+      
+        # Count of customer messages that triggered an Ai Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionCustomerMessageTriggerCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_customer_message_trigger_count
+      
+        # Proportion of customer messages that triggered an Ai Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionCustomerMessageTriggerRatio`
+        # @return [Float]
+        attr_accessor :ai_coach_suggestion_customer_message_trigger_ratio
+      
+        # Count of end_of_utterance trigger event messages that triggered an Ai Coach
+        # Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionMessageTriggerCount`
+        # @return [Fixnum]
+        attr_accessor :ai_coach_suggestion_message_trigger_count
+      
+        # Proportion of end_of_utterance trigger event messages that triggered an Ai
+        # Coach Suggestion.
+        # Corresponds to the JSON property `aiCoachSuggestionMessageTriggerRatio`
+        # @return [Float]
+        attr_accessor :ai_coach_suggestion_message_trigger_ratio
+      
         # The average agent's sentiment score.
         # Corresponds to the JSON property `averageAgentSentimentScore`
         # @return [Float]
@@ -17015,27 +19074,234 @@ module Google
         # @return [Float]
         attr_accessor :average_silence_percentage
       
+        # Average edit distance of the summarization suggestions. Edit distance (also
+        # called as levenshtein distance) is calculated by summing up number of
+        # insertions, deletions and substitutions required to transform the summization
+        # feedback to the original summary suggestion.
+        # Corresponds to the JSON property `averageSummarizationSuggestionEditDistance`
+        # @return [Float]
+        attr_accessor :average_summarization_suggestion_edit_distance
+      
+        # Normalized Average edit distance of the summarization suggestions. Edit
+        # distance (also called as levenshtein distance) is calculated by summing up
+        # number of insertions, deletions and substitutions required to transform the
+        # summization feedback to the original summary suggestion. Normalized edit
+        # distance is the average of (edit distance / summary length).
+        # Corresponds to the JSON property `averageSummarizationSuggestionNormalizedEditDistance`
+        # @return [Float]
+        attr_accessor :average_summarization_suggestion_normalized_edit_distance
+      
         # The average turn count.
         # Corresponds to the JSON property `averageTurnCount`
         # @return [Float]
         attr_accessor :average_turn_count
       
+        # The exponential moving average of the sentiment score of client turns in the
+        # conversation.
+        # Corresponds to the JSON property `avgConversationClientTurnSentimentEma`
+        # @return [Float]
+        attr_accessor :avg_conversation_client_turn_sentiment_ema
+      
+        # The number of conversations that were contained.
+        # Corresponds to the JSON property `containedConversationCount`
+        # @return [Fixnum]
+        attr_accessor :contained_conversation_count
+      
+        # The percentage of conversations that were contained.
+        # Corresponds to the JSON property `containedConversationRatio`
+        # @return [Float]
+        attr_accessor :contained_conversation_ratio
+      
+        # Count of conversations that has Ai Coach Suggestions.
+        # Corresponds to the JSON property `conversationAiCoachSuggestionCount`
+        # @return [Fixnum]
+        attr_accessor :conversation_ai_coach_suggestion_count
+      
+        # Proportion of conversations that has Ai Coach Suggestions.
+        # Corresponds to the JSON property `conversationAiCoachSuggestionRatio`
+        # @return [Float]
+        attr_accessor :conversation_ai_coach_suggestion_ratio
+      
         # The conversation count.
         # Corresponds to the JSON property `conversationCount`
         # @return [Fixnum]
         attr_accessor :conversation_count
       
+        # Proportion of conversations that had a suggested summary.
+        # Corresponds to the JSON property `conversationSuggestedSummaryRatio`
+        # @return [Float]
+        attr_accessor :conversation_suggested_summary_ratio
+      
+        # The agent message count.
+        # Corresponds to the JSON property `conversationTotalAgentMessageCount`
+        # @return [Fixnum]
+        attr_accessor :conversation_total_agent_message_count
+      
+        # The customer message count.
+        # Corresponds to the JSON property `conversationTotalCustomerMessageCount`
+        # @return [Fixnum]
+        attr_accessor :conversation_total_customer_message_count
+      
+        # The average latency of conversational agents' audio in audio out latency per
+        # interaction. This is computed as the average of the all the interactions'
+        # audio in audio out latencies in a conversation and averaged across
+        # conversations.
+        # Corresponds to the JSON property `conversationalAgentsAverageAudioInAudioOutLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_audio_in_audio_out_latency
+      
+        # The average latency of conversational agents' latency per interaction. This is
+        # computed as the average of the all the iteractions' end to end latencies in a
+        # conversation and averaged across conversations. The e2e latency is the time
+        # between the end of the user utterance and the start of the agent utterance on
+        # the interaction level.
+        # Corresponds to the JSON property `conversationalAgentsAverageEndToEndLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_end_to_end_latency
+      
+        # The average latency of conversational agents' LLM call latency per interaction.
+        # This is computed as the average of the all the interactions LLM call
+        # latencies in a conversation and averaged across conversations.
+        # Corresponds to the JSON property `conversationalAgentsAverageLlmCallLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_llm_call_latency
+      
+        # The macro average latency of conversational agents' TTS latency per
+        # interaction. This is computed as the average of the all the interactions' TTS
+        # latencies in a conversation and averaged across conversations.
+        # Corresponds to the JSON property `conversationalAgentsAverageTtsLatency`
+        # @return [Float]
+        attr_accessor :conversational_agents_average_tts_latency
+      
+        # Average latency of dialogflow webhook calls.
+        # Corresponds to the JSON property `dialogflowAverageWebhookLatency`
+        # @return [Float]
+        attr_accessor :dialogflow_average_webhook_latency
+      
+        # count of conversations that was handed off from virtual agent to human agent.
+        # Corresponds to the JSON property `dialogflowConversationsEscalationCount`
+        # @return [Float]
+        attr_accessor :dialogflow_conversations_escalation_count
+      
+        # Proportion of conversations that was handed off from virtual agent to human
+        # agent.
+        # Corresponds to the JSON property `dialogflowConversationsEscalationRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_conversations_escalation_ratio
+      
+        # Proportion of dialogflow interactions that has empty input.
+        # Corresponds to the JSON property `dialogflowInteractionsNoInputRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_interactions_no_input_ratio
+      
+        # Proportion of dialogflow interactions that has no intent match for the input.
+        # Corresponds to the JSON property `dialogflowInteractionsNoMatchRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_interactions_no_match_ratio
+      
+        # Proportion of dialogflow webhook calls that failed.
+        # Corresponds to the JSON property `dialogflowWebhookFailureRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_webhook_failure_ratio
+      
+        # Proportion of dialogflow webhook calls that timed out.
+        # Corresponds to the JSON property `dialogflowWebhookTimeoutRatio`
+        # @return [Float]
+        attr_accessor :dialogflow_webhook_timeout_ratio
+      
+        # Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries
+        # that had negative feedback.
+        # Corresponds to the JSON property `knowledgeAssistNegativeFeedbackRatio`
+        # @return [Float]
+        attr_accessor :knowledge_assist_negative_feedback_ratio
+      
+        # Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries
+        # that had positive feedback.
+        # Corresponds to the JSON property `knowledgeAssistPositiveFeedbackRatio`
+        # @return [Float]
+        attr_accessor :knowledge_assist_positive_feedback_ratio
+      
+        # Count of knowledge assist results (Proactive Generative Knowledge Assist)
+        # shown to the user.
+        # Corresponds to the JSON property `knowledgeAssistResultCount`
+        # @return [Fixnum]
+        attr_accessor :knowledge_assist_result_count
+      
+        # Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries
+        # that had a URL clicked.
+        # Corresponds to the JSON property `knowledgeAssistUriClickRatio`
+        # @return [Float]
+        attr_accessor :knowledge_assist_uri_click_ratio
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries made by
+        # the agent compared to the total number of knowledge search queries made.
+        # Corresponds to the JSON property `knowledgeSearchAgentQuerySourceRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_agent_query_source_ratio
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries that had
+        # negative feedback.
+        # Corresponds to the JSON property `knowledgeSearchNegativeFeedbackRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_negative_feedback_ratio
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries that had
+        # positive feedback.
+        # Corresponds to the JSON property `knowledgeSearchPositiveFeedbackRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_positive_feedback_ratio
+      
+        # Count of knowledge search results (Generative Knowledge Assist) shown to the
+        # user.
+        # Corresponds to the JSON property `knowledgeSearchResultCount`
+        # @return [Fixnum]
+        attr_accessor :knowledge_search_result_count
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries suggested
+        # compared to the total number of knowledge search queries made.
+        # Corresponds to the JSON property `knowledgeSearchSuggestedQuerySourceRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_suggested_query_source_ratio
+      
+        # Proportion of knowledge search (Generative Knowledge Assist) queries that had
+        # a URL clicked.
+        # Corresponds to the JSON property `knowledgeSearchUriClickRatio`
+        # @return [Float]
+        attr_accessor :knowledge_search_uri_click_ratio
+      
         # Average QA normalized score for all the tags.
         # Corresponds to the JSON property `qaTagScores`
         # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointConversationMeasureQaTagScore>]
         attr_accessor :qa_tag_scores
       
+        # Proportion of summarization suggestions that were manually edited.
+        # Corresponds to the JSON property `summarizationSuggestionEditRatio`
+        # @return [Float]
+        attr_accessor :summarization_suggestion_edit_ratio
+      
+        # Count of summarization suggestions results.
+        # Corresponds to the JSON property `summarizationSuggestionResultCount`
+        # @return [Fixnum]
+        attr_accessor :summarization_suggestion_result_count
+      
         def initialize(**args)
            update!(**args)
         end
       
         # Update properties of this object
         def update!(**args)
+          @aa_supervisor_assigned_conversations_count = args[:aa_supervisor_assigned_conversations_count] if args.key?(:aa_supervisor_assigned_conversations_count)
+          @aa_supervisor_dropped_conversations_count = args[:aa_supervisor_dropped_conversations_count] if args.key?(:aa_supervisor_dropped_conversations_count)
+          @aa_supervisor_escalated_conversations_count = args[:aa_supervisor_escalated_conversations_count] if args.key?(:aa_supervisor_escalated_conversations_count)
+          @aa_supervisor_monitored_conversations_count = args[:aa_supervisor_monitored_conversations_count] if args.key?(:aa_supervisor_monitored_conversations_count)
+          @aa_supervisor_transferred_to_human_agent_conv_count = args[:aa_supervisor_transferred_to_human_agent_conv_count] if args.key?(:aa_supervisor_transferred_to_human_agent_conv_count)
+          @ai_coach_suggestion_agent_message_trigger_count = args[:ai_coach_suggestion_agent_message_trigger_count] if args.key?(:ai_coach_suggestion_agent_message_trigger_count)
+          @ai_coach_suggestion_agent_usage_count = args[:ai_coach_suggestion_agent_usage_count] if args.key?(:ai_coach_suggestion_agent_usage_count)
+          @ai_coach_suggestion_agent_usage_ratio = args[:ai_coach_suggestion_agent_usage_ratio] if args.key?(:ai_coach_suggestion_agent_usage_ratio)
+          @ai_coach_suggestion_customer_message_trigger_count = args[:ai_coach_suggestion_customer_message_trigger_count] if args.key?(:ai_coach_suggestion_customer_message_trigger_count)
+          @ai_coach_suggestion_customer_message_trigger_ratio = args[:ai_coach_suggestion_customer_message_trigger_ratio] if args.key?(:ai_coach_suggestion_customer_message_trigger_ratio)
+          @ai_coach_suggestion_message_trigger_count = args[:ai_coach_suggestion_message_trigger_count] if args.key?(:ai_coach_suggestion_message_trigger_count)
+          @ai_coach_suggestion_message_trigger_ratio = args[:ai_coach_suggestion_message_trigger_ratio] if args.key?(:ai_coach_suggestion_message_trigger_ratio)
           @average_agent_sentiment_score = args[:average_agent_sentiment_score] if args.key?(:average_agent_sentiment_score)
           @average_client_sentiment_score = args[:average_client_sentiment_score] if args.key?(:average_client_sentiment_score)
           @average_customer_satisfaction_rating = args[:average_customer_satisfaction_rating] if args.key?(:average_customer_satisfaction_rating)
@@ -17043,9 +19309,42 @@ module Google
           @average_qa_normalized_score = args[:average_qa_normalized_score] if args.key?(:average_qa_normalized_score)
           @average_qa_question_normalized_score = args[:average_qa_question_normalized_score] if args.key?(:average_qa_question_normalized_score)
           @average_silence_percentage = args[:average_silence_percentage] if args.key?(:average_silence_percentage)
+          @average_summarization_suggestion_edit_distance = args[:average_summarization_suggestion_edit_distance] if args.key?(:average_summarization_suggestion_edit_distance)
+          @average_summarization_suggestion_normalized_edit_distance = args[:average_summarization_suggestion_normalized_edit_distance] if args.key?(:average_summarization_suggestion_normalized_edit_distance)
           @average_turn_count = args[:average_turn_count] if args.key?(:average_turn_count)
+          @avg_conversation_client_turn_sentiment_ema = args[:avg_conversation_client_turn_sentiment_ema] if args.key?(:avg_conversation_client_turn_sentiment_ema)
+          @contained_conversation_count = args[:contained_conversation_count] if args.key?(:contained_conversation_count)
+          @contained_conversation_ratio = args[:contained_conversation_ratio] if args.key?(:contained_conversation_ratio)
+          @conversation_ai_coach_suggestion_count = args[:conversation_ai_coach_suggestion_count] if args.key?(:conversation_ai_coach_suggestion_count)
+          @conversation_ai_coach_suggestion_ratio = args[:conversation_ai_coach_suggestion_ratio] if args.key?(:conversation_ai_coach_suggestion_ratio)
           @conversation_count = args[:conversation_count] if args.key?(:conversation_count)
+          @conversation_suggested_summary_ratio = args[:conversation_suggested_summary_ratio] if args.key?(:conversation_suggested_summary_ratio)
+          @conversation_total_agent_message_count = args[:conversation_total_agent_message_count] if args.key?(:conversation_total_agent_message_count)
+          @conversation_total_customer_message_count = args[:conversation_total_customer_message_count] if args.key?(:conversation_total_customer_message_count)
+          @conversational_agents_average_audio_in_audio_out_latency = args[:conversational_agents_average_audio_in_audio_out_latency] if args.key?(:conversational_agents_average_audio_in_audio_out_latency)
+          @conversational_agents_average_end_to_end_latency = args[:conversational_agents_average_end_to_end_latency] if args.key?(:conversational_agents_average_end_to_end_latency)
+          @conversational_agents_average_llm_call_latency = args[:conversational_agents_average_llm_call_latency] if args.key?(:conversational_agents_average_llm_call_latency)
+          @conversational_agents_average_tts_latency = args[:conversational_agents_average_tts_latency] if args.key?(:conversational_agents_average_tts_latency)
+          @dialogflow_average_webhook_latency = args[:dialogflow_average_webhook_latency] if args.key?(:dialogflow_average_webhook_latency)
+          @dialogflow_conversations_escalation_count = args[:dialogflow_conversations_escalation_count] if args.key?(:dialogflow_conversations_escalation_count)
+          @dialogflow_conversations_escalation_ratio = args[:dialogflow_conversations_escalation_ratio] if args.key?(:dialogflow_conversations_escalation_ratio)
+          @dialogflow_interactions_no_input_ratio = args[:dialogflow_interactions_no_input_ratio] if args.key?(:dialogflow_interactions_no_input_ratio)
+          @dialogflow_interactions_no_match_ratio = args[:dialogflow_interactions_no_match_ratio] if args.key?(:dialogflow_interactions_no_match_ratio)
+          @dialogflow_webhook_failure_ratio = args[:dialogflow_webhook_failure_ratio] if args.key?(:dialogflow_webhook_failure_ratio)
+          @dialogflow_webhook_timeout_ratio = args[:dialogflow_webhook_timeout_ratio] if args.key?(:dialogflow_webhook_timeout_ratio)
+          @knowledge_assist_negative_feedback_ratio = args[:knowledge_assist_negative_feedback_ratio] if args.key?(:knowledge_assist_negative_feedback_ratio)
+          @knowledge_assist_positive_feedback_ratio = args[:knowledge_assist_positive_feedback_ratio] if args.key?(:knowledge_assist_positive_feedback_ratio)
+          @knowledge_assist_result_count = args[:knowledge_assist_result_count] if args.key?(:knowledge_assist_result_count)
+          @knowledge_assist_uri_click_ratio = args[:knowledge_assist_uri_click_ratio] if args.key?(:knowledge_assist_uri_click_ratio)
+          @knowledge_search_agent_query_source_ratio = args[:knowledge_search_agent_query_source_ratio] if args.key?(:knowledge_search_agent_query_source_ratio)
+          @knowledge_search_negative_feedback_ratio = args[:knowledge_search_negative_feedback_ratio] if args.key?(:knowledge_search_negative_feedback_ratio)
+          @knowledge_search_positive_feedback_ratio = args[:knowledge_search_positive_feedback_ratio] if args.key?(:knowledge_search_positive_feedback_ratio)
+          @knowledge_search_result_count = args[:knowledge_search_result_count] if args.key?(:knowledge_search_result_count)
+          @knowledge_search_suggested_query_source_ratio = args[:knowledge_search_suggested_query_source_ratio] if args.key?(:knowledge_search_suggested_query_source_ratio)
+          @knowledge_search_uri_click_ratio = args[:knowledge_search_uri_click_ratio] if args.key?(:knowledge_search_uri_click_ratio)
           @qa_tag_scores = args[:qa_tag_scores] if args.key?(:qa_tag_scores)
+          @summarization_suggestion_edit_ratio = args[:summarization_suggestion_edit_ratio] if args.key?(:summarization_suggestion_edit_ratio)
+          @summarization_suggestion_result_count = args[:summarization_suggestion_result_count] if args.key?(:summarization_suggestion_result_count)
         end
       end
       
@@ -17074,6 +19373,86 @@ module Google
         end
       end
       
+      # The measure related to dialogflow interactions.
+      class GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointDialogflowInteractionMeasure
+        include Google::Apis::Core::Hashable
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileAudioInAudioOutLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_audio_in_audio_out_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileEndToEndLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_end_to_end_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileLlmCallLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_llm_call_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileToolUseLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_tool_use_latency
+      
+        # The percentile result. Currently supported percentiles are 50th, 90th, and
+        # 99th.
+        # Corresponds to the JSON property `percentileTtsLatency`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult]
+        attr_accessor :percentile_tts_latency
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @percentile_audio_in_audio_out_latency = args[:percentile_audio_in_audio_out_latency] if args.key?(:percentile_audio_in_audio_out_latency)
+          @percentile_end_to_end_latency = args[:percentile_end_to_end_latency] if args.key?(:percentile_end_to_end_latency)
+          @percentile_llm_call_latency = args[:percentile_llm_call_latency] if args.key?(:percentile_llm_call_latency)
+          @percentile_tool_use_latency = args[:percentile_tool_use_latency] if args.key?(:percentile_tool_use_latency)
+          @percentile_tts_latency = args[:percentile_tts_latency] if args.key?(:percentile_tts_latency)
+        end
+      end
+      
+      # The percentile result. Currently supported percentiles are 50th, 90th, and
+      # 99th.
+      class GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult
+        include Google::Apis::Core::Hashable
+      
+        # The 50th percentile value.
+        # Corresponds to the JSON property `p50`
+        # @return [Float]
+        attr_accessor :p50
+      
+        # The 90th percentile value.
+        # Corresponds to the JSON property `p90`
+        # @return [Float]
+        attr_accessor :p90
+      
+        # The 99th percentile value.
+        # Corresponds to the JSON property `p99`
+        # @return [Float]
+        attr_accessor :p99
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @p50 = args[:p50] if args.key?(:p50)
+          @p90 = args[:p90] if args.key?(:p90)
+          @p99 = args[:p99] if args.key?(:p99)
+        end
+      end
+      
       # A time series of metric values.
       class GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceTimeSeries
         include Google::Apis::Core::Hashable
@@ -17588,6 +19967,163 @@ module Google
         end
       end
       
+      # Metadata for testing correlation config.
+      class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadata
+        include Google::Apis::Core::Hashable
+      
+        # Output only. The time the operation was created.
+        # Corresponds to the JSON property `createTime`
+        # @return [String]
+        attr_accessor :create_time
+      
+        # The dataset used for sampling conversations.
+        # Corresponds to the JSON property `dataset`
+        # @return [String]
+        attr_accessor :dataset
+      
+        # Statistics for TestCorrelationConfig operation.
+        # Corresponds to the JSON property `stats`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStats]
+        attr_accessor :stats
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @create_time = args[:create_time] if args.key?(:create_time)
+          @dataset = args[:dataset] if args.key?(:dataset)
+          @stats = args[:stats] if args.key?(:stats)
+        end
+      end
+      
+      # Statistics for TestCorrelationConfig operation.
+      class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStats
+        include Google::Apis::Core::Hashable
+      
+        # A list of errors that occurred during correlation, one for each conversation
+        # that failed.
+        # Corresponds to the JSON property `conversationCorrelationErrors`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError>]
+        attr_accessor :conversation_correlation_errors
+      
+        # The number of conversations correlated.
+        # Corresponds to the JSON property `correlatedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :correlated_conversations_count
+      
+        # The number of conversations that failed correlation.
+        # Corresponds to the JSON property `failedConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :failed_conversations_count
+      
+        # Partial errors during test correlation config operation that might cause the
+        # operation output to be incomplete.
+        # Corresponds to the JSON property `partialErrors`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus>]
+        attr_accessor :partial_errors
+      
+        # The number of conversations sampled.
+        # Corresponds to the JSON property `sampledConversationsCount`
+        # @return [Fixnum]
+        attr_accessor :sampled_conversations_count
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversation_correlation_errors = args[:conversation_correlation_errors] if args.key?(:conversation_correlation_errors)
+          @correlated_conversations_count = args[:correlated_conversations_count] if args.key?(:correlated_conversations_count)
+          @failed_conversations_count = args[:failed_conversations_count] if args.key?(:failed_conversations_count)
+          @partial_errors = args[:partial_errors] if args.key?(:partial_errors)
+          @sampled_conversations_count = args[:sampled_conversations_count] if args.key?(:sampled_conversations_count)
+        end
+      end
+      
+      # An error that occurred during correlation for a specific conversation.
+      class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError
+        include Google::Apis::Core::Hashable
+      
+        # The conversation resource name that had an error during correlation.
+        # Corresponds to the JSON property `conversation`
+        # @return [String]
+        attr_accessor :conversation
+      
+        # The `Status` type defines a logical error model that is suitable for different
+        # programming environments, including REST APIs and RPC APIs. It is used by [
+        # gRPC](https://github.com/grpc). Each `Status` message contains three pieces of
+        # data: error code, error message, and error details. You can find out more
+        # about this error model and how to work with it in the [API Design Guide](https:
+        # //cloud.google.com/apis/design/errors).
+        # Corresponds to the JSON property `status`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus]
+        attr_accessor :status
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @conversation = args[:conversation] if args.key?(:conversation)
+          @status = args[:status] if args.key?(:status)
+        end
+      end
+      
+      # The response of testing correlation config.
+      class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponse
+        include Google::Apis::Core::Hashable
+      
+        # Wrapper for detailed, step-by-step results.
+        # Corresponds to the JSON property `detailedResults`
+        # @return [Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponseDetailedCorrelationResults]
+        attr_accessor :detailed_results
+      
+        # Partial errors during test correlation config operation that might cause the
+        # operation output to be incomplete.
+        # Corresponds to the JSON property `partialErrors`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleRpcStatus>]
+        attr_accessor :partial_errors
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @detailed_results = args[:detailed_results] if args.key?(:detailed_results)
+          @partial_errors = args[:partial_errors] if args.key?(:partial_errors)
+        end
+      end
+      
+      # Wrapper for detailed, step-by-step results.
+      class GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponseDetailedCorrelationResults
+        include Google::Apis::Core::Hashable
+      
+        # A list of constraint evaluation results for each pair of conversations.
+        # Corresponds to the JSON property `constraintResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResult>]
+        attr_accessor :constraint_results
+      
+        # A list of join key correlation results for each conversation tested.
+        # Corresponds to the JSON property `joinKeyResults`
+        # @return [Array<Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1mainConversationCorrelationResult>]
+        attr_accessor :join_key_results
+      
+        def initialize(**args)
+           update!(**args)
+        end
+      
+        # Update properties of this object
+        def update!(**args)
+          @constraint_results = args[:constraint_results] if args.key?(:constraint_results)
+          @join_key_results = args[:join_key_results] if args.key?(:join_key_results)
+        end
+      end
+      
       # Metadata for undeploying an issue model.
       class GoogleCloudContactcenterinsightsV1mainUndeployIssueModelMetadata
         include Google::Apis::Core::Hashable