fiddler 0.0.1 → 1.0.1

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (36) hide show
  1. data/README.md +70 -0
  2. data/lib/fiddler.rb +5 -1
  3. data/lib/fiddler/attachment.rb +142 -0
  4. data/lib/fiddler/configuration.rb +7 -2
  5. data/lib/fiddler/connection_manager.rb +62 -20
  6. data/lib/fiddler/errors.rb +1 -0
  7. data/lib/fiddler/extensions.rb +2 -0
  8. data/lib/fiddler/extensions/file.rb +5 -0
  9. data/lib/fiddler/extensions/hash.rb +15 -0
  10. data/lib/fiddler/formatters/base_formatter.rb +3 -0
  11. data/lib/fiddler/formatters/search_request_formatter.rb +2 -2
  12. data/lib/fiddler/history.rb +32 -0
  13. data/lib/fiddler/parsers.rb +3 -1
  14. data/lib/fiddler/parsers/attachment_parser.rb +54 -0
  15. data/lib/fiddler/parsers/base_parser.rb +41 -3
  16. data/lib/fiddler/parsers/history_parser.rb +72 -0
  17. data/lib/fiddler/parsers/ticket_parser.rb +52 -21
  18. data/lib/fiddler/ticket.rb +141 -43
  19. data/lib/fiddler/version.rb +1 -1
  20. data/spec/attachment_spec.rb +26 -0
  21. data/spec/cassettes/change-ownership-take.yml +98 -0
  22. data/spec/cassettes/get-tickets.yml +89087 -0
  23. data/spec/cassettes/reply-to-tickets.yml +232 -0
  24. data/spec/cassettes/root-request.yml +79 -0
  25. data/spec/cassettes/search-tickets.yml +38249 -0
  26. data/spec/cassettes/ticket-histories-count.yml +2195 -0
  27. data/spec/cassettes/ticket-histories.yml +954 -0
  28. data/spec/connection_manager_spec.rb +5 -1
  29. data/spec/formatters/search_request_formatter_spec.rb +13 -0
  30. data/spec/parsers/attachment_parser_spec.rb +29 -0
  31. data/spec/parsers/base_parser_spec.rb +16 -0
  32. data/spec/parsers/history_parser_spec.rb +32 -0
  33. data/spec/parsers/ticket_parser_spec.rb +5 -1
  34. data/spec/spec_helper.rb +9 -0
  35. data/spec/ticket_spec.rb +188 -6
  36. metadata +80 -9
data/spec/cassettes/ticket-histories.yml ADDED
@@ -0,0 +1,954 @@
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+ ---
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+ http_interactions:
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+ - request:
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+ method: get
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+ uri: http://ticketsdev.cybersecure.local/rt/REST/1.0/ticket/4200/history?format=l
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+ body:
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+ string: ""
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+ headers:
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+ Cookie:
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+ - RT_SID_rt4.80=620b777798d4792c7315068c25c0170f
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+ response:
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+ status:
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+ code: 200
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+ message: OK
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+ headers:
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+ Date:
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+ - Wed, 12 Dec 2012 02:12:42 GMT
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+ Server:
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+ - Apache/2.2.22 (Ubuntu)
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+ Set-Cookie:
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+ - RT_SID_rt4.80=620b777798d4792c7315068c25c0170f; path=/rt
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+ X-Frame-Options:
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+ - DENY
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+ Vary:
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+ - Accept-Encoding
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+ Transfer-Encoding:
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+ - chunked
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+ Content-Type:
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+ - text/plain; charset=utf-8
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+ body:
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+ string: |+
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+ RT/4.0.4 200 Ok
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+
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+ # 39/39 (id/75250/total)
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+
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+ id: 75250
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Create
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data:
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+ Description: Ticket created by jais.cheema
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+
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+ Content: Please charge Provision for a seeding drive.
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+
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+
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+ Creator: jais.cheema
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+ Created: 2012-07-27 00:48:33
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+
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+ Attachments:
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+ 46104: untitled (44b)
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+
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+
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+ --
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+
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+ # 39/39 (id/75251/total)
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+
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+ id: 75251
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: EmailRecord
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: <rt-4.0.6-1646-1343350113-1476.4200-3-0@cybersecure.com.au>
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+ Description: Outgoing email recorded by RT_System
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+
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+ Content: This message has been automatically generated in response to the creation of a ticket regarding: "provision - charge for seeding"
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+
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+ Please do not reply to this message.
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+
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+ Your ticket has been assigned an ID of [Invoicing #4200].
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+
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+ A team member will take ownership and begin working on your ticket as soon as possible.
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+
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+ Access to this ticket is via: https://tickets.cybersecure.com.au/rt/Ticket/Display.html?id=4200
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+
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+
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+ Have a great day!
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+
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+
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+ The CyberSecure Team
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+
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+
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+ The content of your request was:
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+ -------------------------------------------------------------------------
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+
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+ Please charge Provision for a seeding drive.
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+
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+
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+
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+ Creator: RT_System
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+ Created: 2012-07-27 00:48:33
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+
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+ Attachments:
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+ 46105: untitled (612b)
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+
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+
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+ --
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+
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+ # 39/39 (id/75262/total)
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+
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+ id: 75262
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: AddWatcher
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+ Field: Requestor
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+ OldValue:
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+ NewValue: 9615
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+ Data:
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+ Description: Requestor cyb182 added by rene.badalassi
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+ Content: This transaction appears to have no content
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+ Creator: rene.badalassi
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+ Created: 2012-07-27 00:49:25
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+ Attachments:
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+
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+ --
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+
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+ # 39/39 (id/75265/total)
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+
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+ id: 75265
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Comment
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: No Subject
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+ Description: Comments added by jais.cheema
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+
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+ Content: It is for two of their servers.
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+
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+
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+ Creator: jais.cheema
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+ Created: 2012-07-27 00:51:32
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+
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+ Attachments:
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+ 46118: untitled (31b)
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+
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+
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+ --
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+
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+ # 39/39 (id/75272/total)
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+
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+ id: 75272
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: DelWatcher
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+ Field: Requestor
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+ OldValue: 9615
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+ NewValue:
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+ Data:
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+ Description: Requestor cyb182 deleted by jais.cheema
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+ Content: This transaction appears to have no content
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+ Creator: jais.cheema
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+ Created: 2012-07-27 00:54:35
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+ Attachments:
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+
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+ --
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+
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+ # 39/39 (id/75279/total)
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+
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+ id: 75279
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: AddWatcher
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+ Field: Requestor
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+ OldValue:
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+ NewValue: 9615
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+ Data:
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+ Description: Requestor cyb182 added by jais.cheema
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+ Content: This transaction appears to have no content
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+ Creator: jais.cheema
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+ Created: 2012-07-27 00:54:52
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+ Attachments:
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+
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+ --
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+
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+ # 39/39 (id/75287/total)
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+
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+ id: 75287
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Set
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+ Field: Owner
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+ OldValue: 6
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+ NewValue: 342
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+ Data:
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+ Description: Taken by kerrie.coll
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+ Content: This transaction appears to have no content
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+ Creator: kerrie.coll
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+ Created: 2012-07-27 01:00:08
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+ Attachments:
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+
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+ --
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+
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+ # 39/39 (id/75290/total)
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+
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+ id: 75290
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: DelWatcher
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+ Field: Requestor
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+ OldValue: 9615
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+ NewValue:
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+ Data:
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+ Description: Requestor cyb182 deleted by jais.cheema
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+ Content: This transaction appears to have no content
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+ Creator: jais.cheema
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+ Created: 2012-07-27 01:02:59
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+ Attachments:
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+
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+ --
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+
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+ # 39/39 (id/75293/total)
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+
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+ id: 75293
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Correspond
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: No Subject
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+ Description: Correspondence added by kerrie.coll
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+
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+ Content: Hi Rene, please charge $33.00 to F1IT's card for Provision - p120711603 and let
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+ me know
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+
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+
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+ Creator: kerrie.coll
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+ Created: 2012-07-27 01:04:58
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+
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+ Attachments:
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+ 46140: untitled (91b)
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+
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+
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+ --
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+
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+ # 39/39 (id/75294/total)
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+
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+ id: 75294
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: EmailRecord
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: <rt-4.0.6-1646-1343351098-538.4200-6-0@cybersecure.com.au>
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+ Description: Outgoing email recorded by RT_System
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+
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+ Content: --- PLEASE DO NOT REPLY TO THIS EMAIL, USE THE URL BELOW TO ADD REPLIES TO THE TICKET ---
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+ https://tickets.cybersecure.com.au/rt/Ticket/Display.html?id=4200
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+
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+ Hi Rene, please charge $33.00 to F1IT's card for Provision - p120711603 and let
258
+ me know
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+
260
+
261
+ ---
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+ This update posted by: kerrie.coll
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+
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+ Creator: RT_System
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+ Created: 2012-07-27 01:04:58
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+
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+ Attachments:
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+ 46141: untitled (285b)
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+
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+
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+ --
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+
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+ # 39/39 (id/75295/total)
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+
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+ id: 75295
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Status
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+ Field: Status
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+ OldValue: new
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+ NewValue: open
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+ Data:
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+ Description: Status changed from 'new' to 'open' by RT_System
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+ Content: This transaction appears to have no content
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+ Creator: RT_System
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+ Created: 2012-07-27 01:04:58
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+ Attachments:
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+
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+ --
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+
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+ # 39/39 (id/75296/total)
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+
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+ id: 75296
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Set
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+ Field: Owner
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+ OldValue: 342
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+ NewValue: 28
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+ Data:
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+ Description: Given to rene.badalassi by kerrie.coll
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+ Content: This transaction appears to have no content
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+ Creator: kerrie.coll
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+ Created: 2012-07-27 01:04:58
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+ Attachments:
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+
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+ --
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+
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+ # 39/39 (id/75297/total)
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+
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+ id: 75297
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: EmailRecord
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: <rt-4.0.6-1646-1343351098-682.4200-21-0@cybersecure.com.au>
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+ Description: Outgoing email recorded by RT_System
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+
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+ Content: A ticket has been assigned to you:
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+
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+ Ticket #4200
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+ Queue: Invoicing
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+ Requestor: jais.cheema@cybersecure.com.au
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+ Subject: provision - charge for seeding
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+ URL: https://tickets.cybersecure.com.au/rt/Ticket/Display.html?id=4200
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+
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+ Creator: RT_System
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+ Created: 2012-07-27 01:04:58
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+
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+ Attachments:
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+ 46142: untitled (218b)
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+
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+
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+ --
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+
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+ # 39/39 (id/75523/total)
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+
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+ id: 75523
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Correspond
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: No Subject
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+ Description: Correspondence added by rene.badalassi
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+
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+ Content: On Fri Jul 27 11:04:58 2012, kerrie.coll wrote:
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+ > Hi Rene, please charge $33.00 to F1IT's card for Provision -
352
+ > p120711603 and let
353
+ > me know
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+
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+ approved $33
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+ tid:7FXTHJ
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+ rrn:221210405689
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+
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+
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+ Creator: rene.badalassi
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+ Created: 2012-07-30 00:55:32
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+
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+ Attachments:
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+ 46301: untitled (238b)
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+
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+
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+ --
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+
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+ # 39/39 (id/75524/total)
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+
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+ id: 75524
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: EmailRecord
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: <rt-4.0.6-2762-1343609732-971.4200-6-0@cybersecure.com.au>
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+ Description: Outgoing email recorded by RT_System
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+
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+ Content: --- PLEASE DO NOT REPLY TO THIS EMAIL, USE THE URL BELOW TO ADD REPLIES TO THE TICKET ---
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+ https://tickets.cybersecure.com.au/rt/Ticket/Display.html?id=4200
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+
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+ On Fri Jul 27 11:04:58 2012, kerrie.coll wrote:
385
+ > Hi Rene, please charge $33.00 to F1IT's card for Provision -
386
+ > p120711603 and let
387
+ > me know
388
+
389
+ approved $33
390
+ tid:7FXTHJ
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+ rrn:221210405689
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+
393
+
394
+ ---
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+ This update posted by: rene.badalassi
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+
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+ Creator: RT_System
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+ Created: 2012-07-30 00:55:32
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+
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+ Attachments:
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+ 46302: untitled (384b)
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+
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+
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+ --
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+
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+ # 39/39 (id/75525/total)
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+
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+ id: 75525
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Set
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+ Field: Owner
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+ OldValue: 28
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+ NewValue: 342
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+ Data:
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+ Description: Given to kerrie.coll by rene.badalassi
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+ Content: This transaction appears to have no content
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+ Creator: rene.badalassi
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+ Created: 2012-07-30 00:55:32
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+ Attachments:
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+
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+ --
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+
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+ # 39/39 (id/75526/total)
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+
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+ id: 75526
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: EmailRecord
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: <rt-4.0.6-2762-1343609732-1844.4200-21-0@cybersecure.com.au>
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+ Description: Outgoing email recorded by RT_System
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+
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+ Content: A ticket has been assigned to you:
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+
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+ Ticket #4200
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+ Queue: Invoicing
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+ Requestor: jais.cheema@cybersecure.com.au
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+ Subject: provision - charge for seeding
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+ URL: https://tickets.cybersecure.com.au/rt/Ticket/Display.html?id=4200
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+
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+ Creator: RT_System
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+ Created: 2012-07-30 00:55:32
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+
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+ Attachments:
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+ 46303: untitled (218b)
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+
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+
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+ --
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+
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+ # 39/39 (id/78463/total)
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+
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+ id: 78463
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Comment
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: No Subject
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+ Description: Comments added by kerrie.coll
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+
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+ Content: Allocated payment
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+
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+
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+ Creator: kerrie.coll
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+ Created: 2012-08-23 06:33:42
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+
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+ Attachments:
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+ 48207: untitled (17b)
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+
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+
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+ --
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+
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+ # 39/39 (id/78464/total)
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+
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+ id: 78464
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Status
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+ Field: Status
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+ OldValue: open
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+ NewValue: resolved
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+ Data:
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+ Description: Status changed from 'open' to 'resolved' by kerrie.coll
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+ Content: This transaction appears to have no content
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+ Creator: kerrie.coll
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+ Created: 2012-08-23 06:33:42
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+ Attachments:
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+
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+ --
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+
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+ # 39/39 (id/78465/total)
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+
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+ id: 78465
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: EmailRecord
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: <rt-4.0.6-1671-1345703622-914.4200-10-0@cybersecure.com.au>
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+ Description: Outgoing email recorded by RT_System
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+
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+ Content: According to our records, your request has been resolved.
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+
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+ If you have any further questions or concerns, please reopen the ticket at https://tickets.cybersecure.com.au/rt/Ticket/Display.html?id=4200 and a team member will investigate further.
510
+
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+
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+ Have a great day!
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+
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+
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+ The CyberSecure Team
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+
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+ Creator: RT_System
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+ Created: 2012-08-23 06:33:42
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+
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+ Attachments:
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+ 48208: untitled (286b)
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+
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+
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+ --
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+
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+ # 39/39 (id/93458/total)
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+
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+ id: 93458
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Comment
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: No Subject
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+ Description: Comments added by jais.cheema
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+ Content: nice comment
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+ Creator: jais.cheema
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+ Created: 2012-12-11 01:05:51
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+
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+ Attachments:
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+ 57354: untitled (12b)
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+
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+
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+ --
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+
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+ # 39/39 (id/93459/total)
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+
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+ id: 93459
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: CommentEmailRecord
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: <rt-4.0.4-9469-1355187951-248.4200-24-0@tickets.cybersecure.local>
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+ Description: Outgoing email about a comment recorded by RT_System
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+
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+ Content:
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+ Tue Dec 11 12:05:51 2012: Request 4200 was acted upon.
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+ Transaction: Comments added by jais.cheema
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+ Queue: Invoicing
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+ Subject: provision - charge for seeding
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+ Owner: kerrie.coll
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+ Requestors: jais.cheema@cybersecure.com.au
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+ Status: resolved
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+ Ticket <URL: http://ticketsdev.cybersecure.local/rt/Ticket/Display.html?id=4200 >
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+
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+ --- PLEASE DO NOT REPLY TO THIS MESSAGE, USE THE ABOVE URL TO COMMENT ON THE TICKET ---
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+
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+ nice comment
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+
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+
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+
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+ Creator: RT_System
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+ Created: 2012-12-11 01:05:51
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+
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+ Attachments:
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+ 57355: untitled (450b)
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+
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+
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+ --
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+
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+ # 39/39 (id/93460/total)
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+
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+ id: 93460
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Set
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+ Field: Owner
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+ OldValue: 342
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+ NewValue: 3444
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+ Data:
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+ Description: Stolen from kerrie.coll by jais.cheema
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+ Content: This transaction appears to have no content
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+ Creator: jais.cheema
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+ Created: 2012-12-11 01:05:51
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+ Attachments:
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+
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+ --
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+
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+ # 39/39 (id/93461/total)
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+
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+ id: 93461
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Comment
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+ Field:
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+ OldValue:
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+ NewValue:
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+ Data: No Subject
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+ Description: Comments added by jais.cheema
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+ Content: HEllo world
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+ Creator: jais.cheema
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+ Created: 2012-12-11 22:39:20
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+
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+ Attachments:
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+ 57356: untitled (11b)
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+
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+
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+ --
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+
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+ # 39/39 (id/93462/total)
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+
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+ id: 93462
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+ Ticket: 4200
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+ TimeTaken: 0
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+ Type: Comment
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+ Field:
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+ OldValue:
631
+ NewValue:
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+ Data: No Subject
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+ Description: Comments added by jais.cheema
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+ Content: Hello world
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+ Creator: jais.cheema
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+ Created: 2012-12-11 22:51:57
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+
638
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641
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642
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643
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644
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+ Content: Hello world
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658
+
659
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660
+ 57358: untitled (11b)
661
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662
+
663
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664
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665
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667
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+ Content: Hello world
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680
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681
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682
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686
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687
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688
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689
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690
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704
+ 57362: untitled (0b)
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709
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710
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711
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712
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731
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732
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733
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734
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735
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736
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751
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754
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755
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756
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757
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758
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759
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778
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780
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781
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782
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787
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+ Content: Test comment using API
792
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793
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794
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795
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796
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798
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799
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800
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801
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802
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803
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+ Content: Test comment using API
813
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814
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815
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816
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817
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818
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819
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820
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821
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822
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823
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824
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834
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835
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836
+
837
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838
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839
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840
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841
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842
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843
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844
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845
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846
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+ Content: Test comment using API
855
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856
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857
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858
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859
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860
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861
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862
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863
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864
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865
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866
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867
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868
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869
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876
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877
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878
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879
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880
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881
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882
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884
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885
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886
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887
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888
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889
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890
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891
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899
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900
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901
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902
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903
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904
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905
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907
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908
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909
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910
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911
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912
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913
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914
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921
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922
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923
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924
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925
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926
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927
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928
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929
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930
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931
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932
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933
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934
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935
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936
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937
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938
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944
+ Content: nice comment
945
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946
+ Created: 2012-12-12 02:12:03
947
+
948
+ Attachments:
949
+ 57399: untitled (12b)
950
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951
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952
+ http_version:
953
+ recorded_at: Wed, 12 Dec 2012 02:12:54 GMT
954
+ recorded_with: VCR 2.2.5