aws-sdk-connect 1.55.0 → 1.59.0

data/lib/aws-sdk-connect/client_api.rb

@@ -14,9 +14,12 @@ module Aws::Connect
     include Seahorse::Model
 
     ARN = Shapes::StringShape.new(name: 'ARN')
+    AccessDeniedException = Shapes::StructureShape.new(name: 'AccessDeniedException')
     AfterContactWorkTimeLimit = Shapes::IntegerShape.new(name: 'AfterContactWorkTimeLimit')
     AgentFirstName = Shapes::StringShape.new(name: 'AgentFirstName')
+    AgentInfo = Shapes::StructureShape.new(name: 'AgentInfo')
     AgentLastName = Shapes::StringShape.new(name: 'AgentLastName')
+    AgentResourceId = Shapes::StringShape.new(name: 'AgentResourceId')
     AgentStatus = Shapes::StructureShape.new(name: 'AgentStatus')
     AgentStatusDescription = Shapes::StringShape.new(name: 'AgentStatusDescription')
     AgentStatusId = Shapes::StringShape.new(name: 'AgentStatusId')
@@ -41,6 +44,7 @@ module Aws::Connect
     AssociateSecurityKeyRequest = Shapes::StructureShape.new(name: 'AssociateSecurityKeyRequest')
     AssociateSecurityKeyResponse = Shapes::StructureShape.new(name: 'AssociateSecurityKeyResponse')
     AssociationId = Shapes::StringShape.new(name: 'AssociationId')
+    AttachmentReference = Shapes::StructureShape.new(name: 'AttachmentReference')
     Attribute = Shapes::StructureShape.new(name: 'Attribute')
     AttributeName = Shapes::StringShape.new(name: 'AttributeName')
     AttributeValue = Shapes::StringShape.new(name: 'AttributeValue')
@@ -62,21 +66,35 @@ module Aws::Connect
     CommonNameLength127 = Shapes::StringShape.new(name: 'CommonNameLength127')
     Comparison = Shapes::StringShape.new(name: 'Comparison')
     Concurrency = Shapes::IntegerShape.new(name: 'Concurrency')
+    Contact = Shapes::StructureShape.new(name: 'Contact')
     ContactFlow = Shapes::StructureShape.new(name: 'ContactFlow')
     ContactFlowContent = Shapes::StringShape.new(name: 'ContactFlowContent')
     ContactFlowDescription = Shapes::StringShape.new(name: 'ContactFlowDescription')
     ContactFlowId = Shapes::StringShape.new(name: 'ContactFlowId')
+    ContactFlowModule = Shapes::StructureShape.new(name: 'ContactFlowModule')
+    ContactFlowModuleContent = Shapes::StringShape.new(name: 'ContactFlowModuleContent')
+    ContactFlowModuleDescription = Shapes::StringShape.new(name: 'ContactFlowModuleDescription')
+    ContactFlowModuleId = Shapes::StringShape.new(name: 'ContactFlowModuleId')
+    ContactFlowModuleName = Shapes::StringShape.new(name: 'ContactFlowModuleName')
+    ContactFlowModuleState = Shapes::StringShape.new(name: 'ContactFlowModuleState')
+    ContactFlowModuleStatus = Shapes::StringShape.new(name: 'ContactFlowModuleStatus')
+    ContactFlowModuleSummary = Shapes::StructureShape.new(name: 'ContactFlowModuleSummary')
+    ContactFlowModulesSummaryList = Shapes::ListShape.new(name: 'ContactFlowModulesSummaryList')
     ContactFlowName = Shapes::StringShape.new(name: 'ContactFlowName')
     ContactFlowNotPublishedException = Shapes::StructureShape.new(name: 'ContactFlowNotPublishedException')
+    ContactFlowState = Shapes::StringShape.new(name: 'ContactFlowState')
     ContactFlowSummary = Shapes::StructureShape.new(name: 'ContactFlowSummary')
     ContactFlowSummaryList = Shapes::ListShape.new(name: 'ContactFlowSummaryList')
     ContactFlowType = Shapes::StringShape.new(name: 'ContactFlowType')
     ContactFlowTypes = Shapes::ListShape.new(name: 'ContactFlowTypes')
     ContactId = Shapes::StringShape.new(name: 'ContactId')
+    ContactInitiationMethod = Shapes::StringShape.new(name: 'ContactInitiationMethod')
     ContactNotFoundException = Shapes::StructureShape.new(name: 'ContactNotFoundException')
     ContactReferences = Shapes::MapShape.new(name: 'ContactReferences')
     CreateAgentStatusRequest = Shapes::StructureShape.new(name: 'CreateAgentStatusRequest')
     CreateAgentStatusResponse = Shapes::StructureShape.new(name: 'CreateAgentStatusResponse')
+    CreateContactFlowModuleRequest = Shapes::StructureShape.new(name: 'CreateContactFlowModuleRequest')
+    CreateContactFlowModuleResponse = Shapes::StructureShape.new(name: 'CreateContactFlowModuleResponse')
     CreateContactFlowRequest = Shapes::StructureShape.new(name: 'CreateContactFlowRequest')
     CreateContactFlowResponse = Shapes::StructureShape.new(name: 'CreateContactFlowResponse')
     CreateHoursOfOperationRequest = Shapes::StructureShape.new(name: 'CreateHoursOfOperationRequest')
@@ -91,6 +109,8 @@ module Aws::Connect
     CreateQuickConnectResponse = Shapes::StructureShape.new(name: 'CreateQuickConnectResponse')
     CreateRoutingProfileRequest = Shapes::StructureShape.new(name: 'CreateRoutingProfileRequest')
     CreateRoutingProfileResponse = Shapes::StructureShape.new(name: 'CreateRoutingProfileResponse')
+    CreateSecurityProfileRequest = Shapes::StructureShape.new(name: 'CreateSecurityProfileRequest')
+    CreateSecurityProfileResponse = Shapes::StructureShape.new(name: 'CreateSecurityProfileResponse')
     CreateUseCaseRequest = Shapes::StructureShape.new(name: 'CreateUseCaseRequest')
     CreateUseCaseResponse = Shapes::StructureShape.new(name: 'CreateUseCaseResponse')
     CreateUserHierarchyGroupRequest = Shapes::StructureShape.new(name: 'CreateUserHierarchyGroupRequest')
@@ -106,17 +126,25 @@ module Aws::Connect
     CurrentMetricResults = Shapes::ListShape.new(name: 'CurrentMetricResults')
     CurrentMetrics = Shapes::ListShape.new(name: 'CurrentMetrics')
     Delay = Shapes::IntegerShape.new(name: 'Delay')
+    DeleteContactFlowModuleRequest = Shapes::StructureShape.new(name: 'DeleteContactFlowModuleRequest')
+    DeleteContactFlowModuleResponse = Shapes::StructureShape.new(name: 'DeleteContactFlowModuleResponse')
+    DeleteContactFlowRequest = Shapes::StructureShape.new(name: 'DeleteContactFlowRequest')
     DeleteHoursOfOperationRequest = Shapes::StructureShape.new(name: 'DeleteHoursOfOperationRequest')
     DeleteInstanceRequest = Shapes::StructureShape.new(name: 'DeleteInstanceRequest')
     DeleteIntegrationAssociationRequest = Shapes::StructureShape.new(name: 'DeleteIntegrationAssociationRequest')
     DeleteQuickConnectRequest = Shapes::StructureShape.new(name: 'DeleteQuickConnectRequest')
+    DeleteSecurityProfileRequest = Shapes::StructureShape.new(name: 'DeleteSecurityProfileRequest')
     DeleteUseCaseRequest = Shapes::StructureShape.new(name: 'DeleteUseCaseRequest')
     DeleteUserHierarchyGroupRequest = Shapes::StructureShape.new(name: 'DeleteUserHierarchyGroupRequest')
     DeleteUserRequest = Shapes::StructureShape.new(name: 'DeleteUserRequest')
     DescribeAgentStatusRequest = Shapes::StructureShape.new(name: 'DescribeAgentStatusRequest')
     DescribeAgentStatusResponse = Shapes::StructureShape.new(name: 'DescribeAgentStatusResponse')
+    DescribeContactFlowModuleRequest = Shapes::StructureShape.new(name: 'DescribeContactFlowModuleRequest')
+    DescribeContactFlowModuleResponse = Shapes::StructureShape.new(name: 'DescribeContactFlowModuleResponse')
     DescribeContactFlowRequest = Shapes::StructureShape.new(name: 'DescribeContactFlowRequest')
     DescribeContactFlowResponse = Shapes::StructureShape.new(name: 'DescribeContactFlowResponse')
+    DescribeContactRequest = Shapes::StructureShape.new(name: 'DescribeContactRequest')
+    DescribeContactResponse = Shapes::StructureShape.new(name: 'DescribeContactResponse')
     DescribeHoursOfOperationRequest = Shapes::StructureShape.new(name: 'DescribeHoursOfOperationRequest')
     DescribeHoursOfOperationResponse = Shapes::StructureShape.new(name: 'DescribeHoursOfOperationResponse')
     DescribeInstanceAttributeRequest = Shapes::StructureShape.new(name: 'DescribeInstanceAttributeRequest')
@@ -131,6 +159,8 @@ module Aws::Connect
     DescribeQuickConnectResponse = Shapes::StructureShape.new(name: 'DescribeQuickConnectResponse')
     DescribeRoutingProfileRequest = Shapes::StructureShape.new(name: 'DescribeRoutingProfileRequest')
     DescribeRoutingProfileResponse = Shapes::StructureShape.new(name: 'DescribeRoutingProfileResponse')
+    DescribeSecurityProfileRequest = Shapes::StructureShape.new(name: 'DescribeSecurityProfileRequest')
+    DescribeSecurityProfileResponse = Shapes::StructureShape.new(name: 'DescribeSecurityProfileResponse')
     DescribeUserHierarchyGroupRequest = Shapes::StructureShape.new(name: 'DescribeUserHierarchyGroupRequest')
     DescribeUserHierarchyGroupResponse = Shapes::StructureShape.new(name: 'DescribeUserHierarchyGroupResponse')
     DescribeUserHierarchyStructureRequest = Shapes::StructureShape.new(name: 'DescribeUserHierarchyStructureRequest')
@@ -201,6 +231,7 @@ module Aws::Connect
     HoursOfOperationSummary = Shapes::StructureShape.new(name: 'HoursOfOperationSummary')
     HoursOfOperationSummaryList = Shapes::ListShape.new(name: 'HoursOfOperationSummaryList')
     HoursOfOperationTimeSlice = Shapes::StructureShape.new(name: 'HoursOfOperationTimeSlice')
+    IdempotencyException = Shapes::StructureShape.new(name: 'IdempotencyException')
     InboundCallsEnabled = Shapes::BooleanShape.new(name: 'InboundCallsEnabled')
     Instance = Shapes::StructureShape.new(name: 'Instance')
     InstanceAttributeType = Shapes::StringShape.new(name: 'InstanceAttributeType')
@@ -219,6 +250,7 @@ module Aws::Connect
     IntegrationType = Shapes::StringShape.new(name: 'IntegrationType')
     InternalServiceException = Shapes::StructureShape.new(name: 'InternalServiceException')
     InvalidContactFlowException = Shapes::StructureShape.new(name: 'InvalidContactFlowException')
+    InvalidContactFlowModuleException = Shapes::StructureShape.new(name: 'InvalidContactFlowModuleException')
     InvalidParameterException = Shapes::StructureShape.new(name: 'InvalidParameterException')
     InvalidRequestException = Shapes::StructureShape.new(name: 'InvalidRequestException')
     KeyId = Shapes::StringShape.new(name: 'KeyId')
@@ -239,8 +271,12 @@ module Aws::Connect
     ListApprovedOriginsResponse = Shapes::StructureShape.new(name: 'ListApprovedOriginsResponse')
     ListBotsRequest = Shapes::StructureShape.new(name: 'ListBotsRequest')
     ListBotsResponse = Shapes::StructureShape.new(name: 'ListBotsResponse')
+    ListContactFlowModulesRequest = Shapes::StructureShape.new(name: 'ListContactFlowModulesRequest')
+    ListContactFlowModulesResponse = Shapes::StructureShape.new(name: 'ListContactFlowModulesResponse')
     ListContactFlowsRequest = Shapes::StructureShape.new(name: 'ListContactFlowsRequest')
     ListContactFlowsResponse = Shapes::StructureShape.new(name: 'ListContactFlowsResponse')
+    ListContactReferencesRequest = Shapes::StructureShape.new(name: 'ListContactReferencesRequest')
+    ListContactReferencesResponse = Shapes::StructureShape.new(name: 'ListContactReferencesResponse')
     ListHoursOfOperationsRequest = Shapes::StructureShape.new(name: 'ListHoursOfOperationsRequest')
     ListHoursOfOperationsResponse = Shapes::StructureShape.new(name: 'ListHoursOfOperationsResponse')
     ListInstanceAttributesRequest = Shapes::StructureShape.new(name: 'ListInstanceAttributesRequest')
@@ -271,6 +307,8 @@ module Aws::Connect
     ListRoutingProfilesResponse = Shapes::StructureShape.new(name: 'ListRoutingProfilesResponse')
     ListSecurityKeysRequest = Shapes::StructureShape.new(name: 'ListSecurityKeysRequest')
     ListSecurityKeysResponse = Shapes::StructureShape.new(name: 'ListSecurityKeysResponse')
+    ListSecurityProfilePermissionsRequest = Shapes::StructureShape.new(name: 'ListSecurityProfilePermissionsRequest')
+    ListSecurityProfilePermissionsResponse = Shapes::StructureShape.new(name: 'ListSecurityProfilePermissionsResponse')
     ListSecurityProfilesRequest = Shapes::StructureShape.new(name: 'ListSecurityProfilesRequest')
     ListSecurityProfilesResponse = Shapes::StructureShape.new(name: 'ListSecurityProfilesResponse')
     ListTagsForResourceRequest = Shapes::StructureShape.new(name: 'ListTagsForResourceRequest')
@@ -304,6 +342,7 @@ module Aws::Connect
     ParticipantId = Shapes::StringShape.new(name: 'ParticipantId')
     ParticipantToken = Shapes::StringShape.new(name: 'ParticipantToken')
     Password = Shapes::StringShape.new(name: 'Password')
+    PermissionsList = Shapes::ListShape.new(name: 'PermissionsList')
     PhoneNumber = Shapes::StringShape.new(name: 'PhoneNumber')
     PhoneNumberCountryCode = Shapes::StringShape.new(name: 'PhoneNumberCountryCode')
     PhoneNumberCountryCodes = Shapes::ListShape.new(name: 'PhoneNumberCountryCodes')
@@ -326,6 +365,7 @@ module Aws::Connect
     Queue = Shapes::StructureShape.new(name: 'Queue')
     QueueDescription = Shapes::StringShape.new(name: 'QueueDescription')
     QueueId = Shapes::StringShape.new(name: 'QueueId')
+    QueueInfo = Shapes::StructureShape.new(name: 'QueueInfo')
     QueueMaxContacts = Shapes::IntegerShape.new(name: 'QueueMaxContacts')
     QueueName = Shapes::StringShape.new(name: 'QueueName')
     QueueQuickConnectConfig = Shapes::StructureShape.new(name: 'QueueQuickConnectConfig')
@@ -348,7 +388,11 @@ module Aws::Connect
     QuickConnectsList = Shapes::ListShape.new(name: 'QuickConnectsList')
     Reference = Shapes::StructureShape.new(name: 'Reference')
     ReferenceKey = Shapes::StringShape.new(name: 'ReferenceKey')
+    ReferenceStatus = Shapes::StringShape.new(name: 'ReferenceStatus')
+    ReferenceSummary = Shapes::UnionShape.new(name: 'ReferenceSummary')
+    ReferenceSummaryList = Shapes::ListShape.new(name: 'ReferenceSummaryList')
     ReferenceType = Shapes::StringShape.new(name: 'ReferenceType')
+    ReferenceTypes = Shapes::ListShape.new(name: 'ReferenceTypes')
     ReferenceValue = Shapes::StringShape.new(name: 'ReferenceValue')
     ResourceConflictException = Shapes::StructureShape.new(name: 'ResourceConflictException')
     ResourceInUseException = Shapes::StructureShape.new(name: 'ResourceInUseException')
@@ -371,9 +415,12 @@ module Aws::Connect
     S3Config = Shapes::StructureShape.new(name: 'S3Config')
     SecurityKey = Shapes::StructureShape.new(name: 'SecurityKey')
     SecurityKeysList = Shapes::ListShape.new(name: 'SecurityKeysList')
+    SecurityProfile = Shapes::StructureShape.new(name: 'SecurityProfile')
+    SecurityProfileDescription = Shapes::StringShape.new(name: 'SecurityProfileDescription')
     SecurityProfileId = Shapes::StringShape.new(name: 'SecurityProfileId')
     SecurityProfileIds = Shapes::ListShape.new(name: 'SecurityProfileIds')
     SecurityProfileName = Shapes::StringShape.new(name: 'SecurityProfileName')
+    SecurityProfilePermission = Shapes::StringShape.new(name: 'SecurityProfilePermission')
     SecurityProfileSummary = Shapes::StructureShape.new(name: 'SecurityProfileSummary')
     SecurityProfileSummaryList = Shapes::ListShape.new(name: 'SecurityProfileSummaryList')
     SecurityToken = Shapes::StringShape.new(name: 'SecurityToken')
@@ -421,7 +468,16 @@ module Aws::Connect
     UpdateContactAttributesRequest = Shapes::StructureShape.new(name: 'UpdateContactAttributesRequest')
     UpdateContactAttributesResponse = Shapes::StructureShape.new(name: 'UpdateContactAttributesResponse')
     UpdateContactFlowContentRequest = Shapes::StructureShape.new(name: 'UpdateContactFlowContentRequest')
+    UpdateContactFlowMetadataRequest = Shapes::StructureShape.new(name: 'UpdateContactFlowMetadataRequest')
+    UpdateContactFlowModuleContentRequest = Shapes::StructureShape.new(name: 'UpdateContactFlowModuleContentRequest')
+    UpdateContactFlowModuleContentResponse = Shapes::StructureShape.new(name: 'UpdateContactFlowModuleContentResponse')
+    UpdateContactFlowModuleMetadataRequest = Shapes::StructureShape.new(name: 'UpdateContactFlowModuleMetadataRequest')
+    UpdateContactFlowModuleMetadataResponse = Shapes::StructureShape.new(name: 'UpdateContactFlowModuleMetadataResponse')
     UpdateContactFlowNameRequest = Shapes::StructureShape.new(name: 'UpdateContactFlowNameRequest')
+    UpdateContactRequest = Shapes::StructureShape.new(name: 'UpdateContactRequest')
+    UpdateContactResponse = Shapes::StructureShape.new(name: 'UpdateContactResponse')
+    UpdateContactScheduleRequest = Shapes::StructureShape.new(name: 'UpdateContactScheduleRequest')
+    UpdateContactScheduleResponse = Shapes::StructureShape.new(name: 'UpdateContactScheduleResponse')
     UpdateHoursOfOperationDescription = Shapes::StringShape.new(name: 'UpdateHoursOfOperationDescription')
     UpdateHoursOfOperationRequest = Shapes::StructureShape.new(name: 'UpdateHoursOfOperationRequest')
     UpdateInstanceAttributeRequest = Shapes::StructureShape.new(name: 'UpdateInstanceAttributeRequest')
@@ -438,6 +494,7 @@ module Aws::Connect
     UpdateRoutingProfileDefaultOutboundQueueRequest = Shapes::StructureShape.new(name: 'UpdateRoutingProfileDefaultOutboundQueueRequest')
     UpdateRoutingProfileNameRequest = Shapes::StructureShape.new(name: 'UpdateRoutingProfileNameRequest')
     UpdateRoutingProfileQueuesRequest = Shapes::StructureShape.new(name: 'UpdateRoutingProfileQueuesRequest')
+    UpdateSecurityProfileRequest = Shapes::StructureShape.new(name: 'UpdateSecurityProfileRequest')
     UpdateUserHierarchyGroupNameRequest = Shapes::StructureShape.new(name: 'UpdateUserHierarchyGroupNameRequest')
     UpdateUserHierarchyRequest = Shapes::StructureShape.new(name: 'UpdateUserHierarchyRequest')
     UpdateUserHierarchyStructureRequest = Shapes::StructureShape.new(name: 'UpdateUserHierarchyStructureRequest')
@@ -445,6 +502,7 @@ module Aws::Connect
     UpdateUserPhoneConfigRequest = Shapes::StructureShape.new(name: 'UpdateUserPhoneConfigRequest')
     UpdateUserRoutingProfileRequest = Shapes::StructureShape.new(name: 'UpdateUserRoutingProfileRequest')
     UpdateUserSecurityProfilesRequest = Shapes::StructureShape.new(name: 'UpdateUserSecurityProfilesRequest')
+    UrlReference = Shapes::StructureShape.new(name: 'UrlReference')
     UseCase = Shapes::StructureShape.new(name: 'UseCase')
     UseCaseId = Shapes::StringShape.new(name: 'UseCaseId')
     UseCaseSummaryList = Shapes::ListShape.new(name: 'UseCaseSummaryList')
@@ -462,6 +520,13 @@ module Aws::Connect
     VoiceRecordingTrack = Shapes::StringShape.new(name: 'VoiceRecordingTrack')
     timestamp = Shapes::TimestampShape.new(name: 'timestamp')
 
+    AccessDeniedException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
+    AccessDeniedException.struct_class = Types::AccessDeniedException
+
+    AgentInfo.add_member(:id, Shapes::ShapeRef.new(shape: AgentResourceId, location_name: "Id"))
+    AgentInfo.add_member(:connected_to_agent_timestamp, Shapes::ShapeRef.new(shape: timestamp, location_name: "ConnectedToAgentTimestamp"))
+    AgentInfo.struct_class = Types::AgentInfo
+
     AgentStatus.add_member(:agent_status_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "AgentStatusARN"))
     AgentStatus.add_member(:agent_status_id, Shapes::ShapeRef.new(shape: AgentStatusId, location_name: "AgentStatusId"))
     AgentStatus.add_member(:name, Shapes::ShapeRef.new(shape: AgentStatusName, location_name: "Name"))
@@ -528,6 +593,11 @@ module Aws::Connect
     AssociateSecurityKeyResponse.add_member(:association_id, Shapes::ShapeRef.new(shape: AssociationId, location_name: "AssociationId"))
     AssociateSecurityKeyResponse.struct_class = Types::AssociateSecurityKeyResponse
 
+    AttachmentReference.add_member(:name, Shapes::ShapeRef.new(shape: ReferenceKey, location_name: "Name"))
+    AttachmentReference.add_member(:value, Shapes::ShapeRef.new(shape: ReferenceValue, location_name: "Value"))
+    AttachmentReference.add_member(:status, Shapes::ShapeRef.new(shape: ReferenceStatus, location_name: "Status"))
+    AttachmentReference.struct_class = Types::AttachmentReference
+
     Attribute.add_member(:attribute_type, Shapes::ShapeRef.new(shape: InstanceAttributeType, location_name: "AttributeType"))
     Attribute.add_member(:value, Shapes::ShapeRef.new(shape: InstanceAttributeValue, location_name: "Value"))
     Attribute.struct_class = Types::Attribute
@@ -546,15 +616,50 @@ module Aws::Connect
     ChatStreamingConfiguration.add_member(:streaming_endpoint_arn, Shapes::ShapeRef.new(shape: ChatStreamingEndpointARN, required: true, location_name: "StreamingEndpointArn"))
     ChatStreamingConfiguration.struct_class = Types::ChatStreamingConfiguration
 
+    Contact.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    Contact.add_member(:id, Shapes::ShapeRef.new(shape: ContactId, location_name: "Id"))
+    Contact.add_member(:initial_contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "InitialContactId"))
+    Contact.add_member(:previous_contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "PreviousContactId"))
+    Contact.add_member(:initiation_method, Shapes::ShapeRef.new(shape: ContactInitiationMethod, location_name: "InitiationMethod"))
+    Contact.add_member(:name, Shapes::ShapeRef.new(shape: Name, location_name: "Name"))
+    Contact.add_member(:description, Shapes::ShapeRef.new(shape: Description, location_name: "Description"))
+    Contact.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, location_name: "Channel"))
+    Contact.add_member(:queue_info, Shapes::ShapeRef.new(shape: QueueInfo, location_name: "QueueInfo"))
+    Contact.add_member(:agent_info, Shapes::ShapeRef.new(shape: AgentInfo, location_name: "AgentInfo"))
+    Contact.add_member(:initiation_timestamp, Shapes::ShapeRef.new(shape: timestamp, location_name: "InitiationTimestamp"))
+    Contact.add_member(:disconnect_timestamp, Shapes::ShapeRef.new(shape: timestamp, location_name: "DisconnectTimestamp"))
+    Contact.add_member(:last_update_timestamp, Shapes::ShapeRef.new(shape: timestamp, location_name: "LastUpdateTimestamp"))
+    Contact.add_member(:scheduled_timestamp, Shapes::ShapeRef.new(shape: timestamp, location_name: "ScheduledTimestamp"))
+    Contact.struct_class = Types::Contact
+
     ContactFlow.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     ContactFlow.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowId, location_name: "Id"))
     ContactFlow.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
     ContactFlow.add_member(:type, Shapes::ShapeRef.new(shape: ContactFlowType, location_name: "Type"))
+    ContactFlow.add_member(:state, Shapes::ShapeRef.new(shape: ContactFlowState, location_name: "State"))
     ContactFlow.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowDescription, location_name: "Description"))
     ContactFlow.add_member(:content, Shapes::ShapeRef.new(shape: ContactFlowContent, location_name: "Content"))
     ContactFlow.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
     ContactFlow.struct_class = Types::ContactFlow
 
+    ContactFlowModule.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    ContactFlowModule.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowModuleId, location_name: "Id"))
+    ContactFlowModule.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowModuleName, location_name: "Name"))
+    ContactFlowModule.add_member(:content, Shapes::ShapeRef.new(shape: ContactFlowModuleContent, location_name: "Content"))
+    ContactFlowModule.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowModuleDescription, location_name: "Description"))
+    ContactFlowModule.add_member(:state, Shapes::ShapeRef.new(shape: ContactFlowModuleState, location_name: "State"))
+    ContactFlowModule.add_member(:status, Shapes::ShapeRef.new(shape: ContactFlowModuleStatus, location_name: "Status"))
+    ContactFlowModule.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    ContactFlowModule.struct_class = Types::ContactFlowModule
+
+    ContactFlowModuleSummary.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowModuleId, location_name: "Id"))
+    ContactFlowModuleSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    ContactFlowModuleSummary.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowModuleName, location_name: "Name"))
+    ContactFlowModuleSummary.add_member(:state, Shapes::ShapeRef.new(shape: ContactFlowModuleState, location_name: "State"))
+    ContactFlowModuleSummary.struct_class = Types::ContactFlowModuleSummary
+
+    ContactFlowModulesSummaryList.member = Shapes::ShapeRef.new(shape: ContactFlowModuleSummary)
+
     ContactFlowNotPublishedException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     ContactFlowNotPublishedException.struct_class = Types::ContactFlowNotPublishedException
 
@@ -562,6 +667,7 @@ module Aws::Connect
     ContactFlowSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     ContactFlowSummary.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
     ContactFlowSummary.add_member(:contact_flow_type, Shapes::ShapeRef.new(shape: ContactFlowType, location_name: "ContactFlowType"))
+    ContactFlowSummary.add_member(:contact_flow_state, Shapes::ShapeRef.new(shape: ContactFlowState, location_name: "ContactFlowState"))
     ContactFlowSummary.struct_class = Types::ContactFlowSummary
 
     ContactFlowSummaryList.member = Shapes::ShapeRef.new(shape: ContactFlowSummary)
@@ -586,6 +692,18 @@ module Aws::Connect
     CreateAgentStatusResponse.add_member(:agent_status_id, Shapes::ShapeRef.new(shape: AgentStatusId, location_name: "AgentStatusId"))
     CreateAgentStatusResponse.struct_class = Types::CreateAgentStatusResponse
 
+    CreateContactFlowModuleRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    CreateContactFlowModuleRequest.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowModuleName, required: true, location_name: "Name"))
+    CreateContactFlowModuleRequest.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowModuleDescription, location_name: "Description"))
+    CreateContactFlowModuleRequest.add_member(:content, Shapes::ShapeRef.new(shape: ContactFlowModuleContent, required: true, location_name: "Content"))
+    CreateContactFlowModuleRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    CreateContactFlowModuleRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, location_name: "ClientToken", metadata: {"idempotencyToken"=>true}))
+    CreateContactFlowModuleRequest.struct_class = Types::CreateContactFlowModuleRequest
+
+    CreateContactFlowModuleResponse.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowModuleId, location_name: "Id"))
+    CreateContactFlowModuleResponse.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    CreateContactFlowModuleResponse.struct_class = Types::CreateContactFlowModuleResponse
+
     CreateContactFlowRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     CreateContactFlowRequest.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, required: true, location_name: "Name"))
     CreateContactFlowRequest.add_member(:type, Shapes::ShapeRef.new(shape: ContactFlowType, required: true, location_name: "Type"))
@@ -673,6 +791,17 @@ module Aws::Connect
     CreateRoutingProfileResponse.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "RoutingProfileId"))
     CreateRoutingProfileResponse.struct_class = Types::CreateRoutingProfileResponse
 
+    CreateSecurityProfileRequest.add_member(:security_profile_name, Shapes::ShapeRef.new(shape: SecurityProfileName, required: true, location_name: "SecurityProfileName"))
+    CreateSecurityProfileRequest.add_member(:description, Shapes::ShapeRef.new(shape: SecurityProfileDescription, location_name: "Description"))
+    CreateSecurityProfileRequest.add_member(:permissions, Shapes::ShapeRef.new(shape: PermissionsList, location_name: "Permissions"))
+    CreateSecurityProfileRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    CreateSecurityProfileRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    CreateSecurityProfileRequest.struct_class = Types::CreateSecurityProfileRequest
+
+    CreateSecurityProfileResponse.add_member(:security_profile_id, Shapes::ShapeRef.new(shape: SecurityProfileId, location_name: "SecurityProfileId"))
+    CreateSecurityProfileResponse.add_member(:security_profile_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "SecurityProfileArn"))
+    CreateSecurityProfileResponse.struct_class = Types::CreateSecurityProfileResponse
+
     CreateUseCaseRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     CreateUseCaseRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
     CreateUseCaseRequest.add_member(:use_case_type, Shapes::ShapeRef.new(shape: UseCaseType, required: true, location_name: "UseCaseType"))
@@ -732,6 +861,16 @@ module Aws::Connect
 
     CurrentMetrics.member = Shapes::ShapeRef.new(shape: CurrentMetric)
 
+    DeleteContactFlowModuleRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DeleteContactFlowModuleRequest.add_member(:contact_flow_module_id, Shapes::ShapeRef.new(shape: ContactFlowModuleId, required: true, location: "uri", location_name: "ContactFlowModuleId"))
+    DeleteContactFlowModuleRequest.struct_class = Types::DeleteContactFlowModuleRequest
+
+    DeleteContactFlowModuleResponse.struct_class = Types::DeleteContactFlowModuleResponse
+
+    DeleteContactFlowRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DeleteContactFlowRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location: "uri", location_name: "ContactFlowId"))
+    DeleteContactFlowRequest.struct_class = Types::DeleteContactFlowRequest
+
     DeleteHoursOfOperationRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     DeleteHoursOfOperationRequest.add_member(:hours_of_operation_id, Shapes::ShapeRef.new(shape: HoursOfOperationId, required: true, location: "uri", location_name: "HoursOfOperationId"))
     DeleteHoursOfOperationRequest.struct_class = Types::DeleteHoursOfOperationRequest
@@ -747,6 +886,10 @@ module Aws::Connect
     DeleteQuickConnectRequest.add_member(:quick_connect_id, Shapes::ShapeRef.new(shape: QuickConnectId, required: true, location: "uri", location_name: "QuickConnectId"))
     DeleteQuickConnectRequest.struct_class = Types::DeleteQuickConnectRequest
 
+    DeleteSecurityProfileRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DeleteSecurityProfileRequest.add_member(:security_profile_id, Shapes::ShapeRef.new(shape: SecurityProfileId, required: true, location: "uri", location_name: "SecurityProfileId"))
+    DeleteSecurityProfileRequest.struct_class = Types::DeleteSecurityProfileRequest
+
     DeleteUseCaseRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     DeleteUseCaseRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
     DeleteUseCaseRequest.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, required: true, location: "uri", location_name: "UseCaseId"))
@@ -767,6 +910,13 @@ module Aws::Connect
     DescribeAgentStatusResponse.add_member(:agent_status, Shapes::ShapeRef.new(shape: AgentStatus, location_name: "AgentStatus"))
     DescribeAgentStatusResponse.struct_class = Types::DescribeAgentStatusResponse
 
+    DescribeContactFlowModuleRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DescribeContactFlowModuleRequest.add_member(:contact_flow_module_id, Shapes::ShapeRef.new(shape: ContactFlowModuleId, required: true, location: "uri", location_name: "ContactFlowModuleId"))
+    DescribeContactFlowModuleRequest.struct_class = Types::DescribeContactFlowModuleRequest
+
+    DescribeContactFlowModuleResponse.add_member(:contact_flow_module, Shapes::ShapeRef.new(shape: ContactFlowModule, location_name: "ContactFlowModule"))
+    DescribeContactFlowModuleResponse.struct_class = Types::DescribeContactFlowModuleResponse
+
     DescribeContactFlowRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     DescribeContactFlowRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location: "uri", location_name: "ContactFlowId"))
     DescribeContactFlowRequest.struct_class = Types::DescribeContactFlowRequest
@@ -774,6 +924,13 @@ module Aws::Connect
     DescribeContactFlowResponse.add_member(:contact_flow, Shapes::ShapeRef.new(shape: ContactFlow, location_name: "ContactFlow"))
     DescribeContactFlowResponse.struct_class = Types::DescribeContactFlowResponse
 
+    DescribeContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DescribeContactRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location: "uri", location_name: "ContactId"))
+    DescribeContactRequest.struct_class = Types::DescribeContactRequest
+
+    DescribeContactResponse.add_member(:contact, Shapes::ShapeRef.new(shape: Contact, location_name: "Contact"))
+    DescribeContactResponse.struct_class = Types::DescribeContactResponse
+
     DescribeHoursOfOperationRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     DescribeHoursOfOperationRequest.add_member(:hours_of_operation_id, Shapes::ShapeRef.new(shape: HoursOfOperationId, required: true, location: "uri", location_name: "HoursOfOperationId"))
     DescribeHoursOfOperationRequest.struct_class = Types::DescribeHoursOfOperationRequest
@@ -823,6 +980,13 @@ module Aws::Connect
     DescribeRoutingProfileResponse.add_member(:routing_profile, Shapes::ShapeRef.new(shape: RoutingProfile, location_name: "RoutingProfile"))
     DescribeRoutingProfileResponse.struct_class = Types::DescribeRoutingProfileResponse
 
+    DescribeSecurityProfileRequest.add_member(:security_profile_id, Shapes::ShapeRef.new(shape: SecurityProfileId, required: true, location: "uri", location_name: "SecurityProfileId"))
+    DescribeSecurityProfileRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DescribeSecurityProfileRequest.struct_class = Types::DescribeSecurityProfileRequest
+
+    DescribeSecurityProfileResponse.add_member(:security_profile, Shapes::ShapeRef.new(shape: SecurityProfile, location_name: "SecurityProfile"))
+    DescribeSecurityProfileResponse.struct_class = Types::DescribeSecurityProfileResponse
+
     DescribeUserHierarchyGroupRequest.add_member(:hierarchy_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, required: true, location: "uri", location_name: "HierarchyGroupId"))
     DescribeUserHierarchyGroupRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     DescribeUserHierarchyGroupRequest.struct_class = Types::DescribeUserHierarchyGroupRequest
@@ -1032,6 +1196,9 @@ module Aws::Connect
     HoursOfOperationTimeSlice.add_member(:minutes, Shapes::ShapeRef.new(shape: MinutesLimit60, required: true, location_name: "Minutes", metadata: {"box"=>true}))
     HoursOfOperationTimeSlice.struct_class = Types::HoursOfOperationTimeSlice
 
+    IdempotencyException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
+    IdempotencyException.struct_class = Types::IdempotencyException
+
     Instance.add_member(:id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "Id"))
     Instance.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     Instance.add_member(:identity_management_type, Shapes::ShapeRef.new(shape: DirectoryType, location_name: "IdentityManagementType"))
@@ -1088,6 +1255,9 @@ module Aws::Connect
     InvalidContactFlowException.add_member(:problems, Shapes::ShapeRef.new(shape: Problems, location_name: "problems"))
     InvalidContactFlowException.struct_class = Types::InvalidContactFlowException
 
+    InvalidContactFlowModuleException.add_member(:problems, Shapes::ShapeRef.new(shape: Problems, location_name: "Problems"))
+    InvalidContactFlowModuleException.struct_class = Types::InvalidContactFlowModuleException
+
     InvalidParameterException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     InvalidParameterException.struct_class = Types::InvalidParameterException
 
@@ -1152,6 +1322,16 @@ module Aws::Connect
     ListBotsResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
     ListBotsResponse.struct_class = Types::ListBotsResponse
 
+    ListContactFlowModulesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    ListContactFlowModulesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
+    ListContactFlowModulesRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult1000, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
+    ListContactFlowModulesRequest.add_member(:contact_flow_module_state, Shapes::ShapeRef.new(shape: ContactFlowModuleState, location: "querystring", location_name: "state"))
+    ListContactFlowModulesRequest.struct_class = Types::ListContactFlowModulesRequest
+
+    ListContactFlowModulesResponse.add_member(:contact_flow_modules_summary_list, Shapes::ShapeRef.new(shape: ContactFlowModulesSummaryList, location_name: "ContactFlowModulesSummaryList"))
+    ListContactFlowModulesResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
+    ListContactFlowModulesResponse.struct_class = Types::ListContactFlowModulesResponse
+
     ListContactFlowsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     ListContactFlowsRequest.add_member(:contact_flow_types, Shapes::ShapeRef.new(shape: ContactFlowTypes, location: "querystring", location_name: "contactFlowTypes"))
     ListContactFlowsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
@@ -1162,6 +1342,16 @@ module Aws::Connect
     ListContactFlowsResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
     ListContactFlowsResponse.struct_class = Types::ListContactFlowsResponse
 
+    ListContactReferencesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    ListContactReferencesRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location: "uri", location_name: "ContactId"))
+    ListContactReferencesRequest.add_member(:reference_types, Shapes::ShapeRef.new(shape: ReferenceTypes, required: true, location: "querystring", location_name: "referenceTypes"))
+    ListContactReferencesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
+    ListContactReferencesRequest.struct_class = Types::ListContactReferencesRequest
+
+    ListContactReferencesResponse.add_member(:reference_summary_list, Shapes::ShapeRef.new(shape: ReferenceSummaryList, location_name: "ReferenceSummaryList"))
+    ListContactReferencesResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
+    ListContactReferencesResponse.struct_class = Types::ListContactReferencesResponse
+
     ListHoursOfOperationsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     ListHoursOfOperationsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
     ListHoursOfOperationsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult1000, location: "querystring", location_name: "maxResults"))
@@ -1304,6 +1494,16 @@ module Aws::Connect
     ListSecurityKeysResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
     ListSecurityKeysResponse.struct_class = Types::ListSecurityKeysResponse
 
+    ListSecurityProfilePermissionsRequest.add_member(:security_profile_id, Shapes::ShapeRef.new(shape: SecurityProfileId, required: true, location: "uri", location_name: "SecurityProfileId"))
+    ListSecurityProfilePermissionsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    ListSecurityProfilePermissionsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
+    ListSecurityProfilePermissionsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult1000, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
+    ListSecurityProfilePermissionsRequest.struct_class = Types::ListSecurityProfilePermissionsRequest
+
+    ListSecurityProfilePermissionsResponse.add_member(:permissions, Shapes::ShapeRef.new(shape: PermissionsList, location_name: "Permissions"))
+    ListSecurityProfilePermissionsResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
+    ListSecurityProfilePermissionsResponse.struct_class = Types::ListSecurityProfilePermissionsResponse
+
     ListSecurityProfilesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     ListSecurityProfilesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
     ListSecurityProfilesRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult1000, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
@@ -1366,6 +1566,8 @@ module Aws::Connect
     ParticipantDetails.add_member(:display_name, Shapes::ShapeRef.new(shape: DisplayName, required: true, location_name: "DisplayName"))
     ParticipantDetails.struct_class = Types::ParticipantDetails
 
+    PermissionsList.member = Shapes::ShapeRef.new(shape: SecurityProfilePermission)
+
     PhoneNumberCountryCodes.member = Shapes::ShapeRef.new(shape: PhoneNumberCountryCode)
 
     PhoneNumberQuickConnectConfig.add_member(:phone_number, Shapes::ShapeRef.new(shape: PhoneNumber, required: true, location_name: "PhoneNumber"))
@@ -1405,6 +1607,10 @@ module Aws::Connect
     Queue.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
     Queue.struct_class = Types::Queue
 
+    QueueInfo.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
+    QueueInfo.add_member(:enqueue_timestamp, Shapes::ShapeRef.new(shape: timestamp, location_name: "EnqueueTimestamp"))
+    QueueInfo.struct_class = Types::QueueInfo
+
     QueueQuickConnectConfig.add_member(:queue_id, Shapes::ShapeRef.new(shape: QueueId, required: true, location_name: "QueueId"))
     QueueQuickConnectConfig.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location_name: "ContactFlowId"))
     QueueQuickConnectConfig.struct_class = Types::QueueQuickConnectConfig
@@ -1455,6 +1661,18 @@ module Aws::Connect
     Reference.add_member(:type, Shapes::ShapeRef.new(shape: ReferenceType, required: true, location_name: "Type"))
     Reference.struct_class = Types::Reference
 
+    ReferenceSummary.add_member(:url, Shapes::ShapeRef.new(shape: UrlReference, location_name: "Url"))
+    ReferenceSummary.add_member(:attachment, Shapes::ShapeRef.new(shape: AttachmentReference, location_name: "Attachment"))
+    ReferenceSummary.add_member(:unknown, Shapes::ShapeRef.new(shape: nil, location_name: 'unknown'))
+    ReferenceSummary.add_member_subclass(:url, Types::ReferenceSummary::Url)
+    ReferenceSummary.add_member_subclass(:attachment, Types::ReferenceSummary::Attachment)
+    ReferenceSummary.add_member_subclass(:unknown, Types::ReferenceSummary::Unknown)
+    ReferenceSummary.struct_class = Types::ReferenceSummary
+
+    ReferenceSummaryList.member = Shapes::ShapeRef.new(shape: ReferenceSummary)
+
+    ReferenceTypes.member = Shapes::ShapeRef.new(shape: ReferenceType)
+
     ResourceConflictException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     ResourceConflictException.struct_class = Types::ResourceConflictException
 
@@ -1525,6 +1743,14 @@ module Aws::Connect
 
     SecurityKeysList.member = Shapes::ShapeRef.new(shape: SecurityKey)
 
+    SecurityProfile.add_member(:id, Shapes::ShapeRef.new(shape: SecurityProfileId, location_name: "Id"))
+    SecurityProfile.add_member(:organization_resource_id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "OrganizationResourceId"))
+    SecurityProfile.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    SecurityProfile.add_member(:security_profile_name, Shapes::ShapeRef.new(shape: SecurityProfileName, location_name: "SecurityProfileName"))
+    SecurityProfile.add_member(:description, Shapes::ShapeRef.new(shape: SecurityProfileDescription, location_name: "Description"))
+    SecurityProfile.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    SecurityProfile.struct_class = Types::SecurityProfile
+
     SecurityProfileIds.member = Shapes::ShapeRef.new(shape: SecurityProfileId)
 
     SecurityProfileSummary.add_member(:id, Shapes::ShapeRef.new(shape: SecurityProfileId, location_name: "Id"))
@@ -1590,6 +1816,7 @@ module Aws::Connect
     StartTaskContactRequest.add_member(:references, Shapes::ShapeRef.new(shape: ContactReferences, location_name: "References"))
     StartTaskContactRequest.add_member(:description, Shapes::ShapeRef.new(shape: Description, location_name: "Description"))
     StartTaskContactRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, location_name: "ClientToken", metadata: {"idempotencyToken"=>true}))
+    StartTaskContactRequest.add_member(:scheduled_time, Shapes::ShapeRef.new(shape: Timestamp, location_name: "ScheduledTime"))
     StartTaskContactRequest.struct_class = Types::StartTaskContactRequest
 
     StartTaskContactResponse.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContactId"))
@@ -1663,12 +1890,51 @@ module Aws::Connect
     UpdateContactFlowContentRequest.add_member(:content, Shapes::ShapeRef.new(shape: ContactFlowContent, required: true, location_name: "Content"))
     UpdateContactFlowContentRequest.struct_class = Types::UpdateContactFlowContentRequest
 
+    UpdateContactFlowMetadataRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateContactFlowMetadataRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location: "uri", location_name: "ContactFlowId"))
+    UpdateContactFlowMetadataRequest.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
+    UpdateContactFlowMetadataRequest.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowDescription, location_name: "Description"))
+    UpdateContactFlowMetadataRequest.add_member(:contact_flow_state, Shapes::ShapeRef.new(shape: ContactFlowState, location_name: "ContactFlowState"))
+    UpdateContactFlowMetadataRequest.struct_class = Types::UpdateContactFlowMetadataRequest
+
+    UpdateContactFlowModuleContentRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateContactFlowModuleContentRequest.add_member(:contact_flow_module_id, Shapes::ShapeRef.new(shape: ContactFlowModuleId, required: true, location: "uri", location_name: "ContactFlowModuleId"))
+    UpdateContactFlowModuleContentRequest.add_member(:content, Shapes::ShapeRef.new(shape: ContactFlowModuleContent, required: true, location_name: "Content"))
+    UpdateContactFlowModuleContentRequest.struct_class = Types::UpdateContactFlowModuleContentRequest
+
+    UpdateContactFlowModuleContentResponse.struct_class = Types::UpdateContactFlowModuleContentResponse
+
+    UpdateContactFlowModuleMetadataRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateContactFlowModuleMetadataRequest.add_member(:contact_flow_module_id, Shapes::ShapeRef.new(shape: ContactFlowModuleId, required: true, location: "uri", location_name: "ContactFlowModuleId"))
+    UpdateContactFlowModuleMetadataRequest.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowModuleName, location_name: "Name"))
+    UpdateContactFlowModuleMetadataRequest.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowModuleDescription, location_name: "Description"))
+    UpdateContactFlowModuleMetadataRequest.add_member(:state, Shapes::ShapeRef.new(shape: ContactFlowModuleState, location_name: "State"))
+    UpdateContactFlowModuleMetadataRequest.struct_class = Types::UpdateContactFlowModuleMetadataRequest
+
+    UpdateContactFlowModuleMetadataResponse.struct_class = Types::UpdateContactFlowModuleMetadataResponse
+
     UpdateContactFlowNameRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     UpdateContactFlowNameRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location: "uri", location_name: "ContactFlowId"))
     UpdateContactFlowNameRequest.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
     UpdateContactFlowNameRequest.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowDescription, location_name: "Description"))
     UpdateContactFlowNameRequest.struct_class = Types::UpdateContactFlowNameRequest
 
+    UpdateContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateContactRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location: "uri", location_name: "ContactId"))
+    UpdateContactRequest.add_member(:name, Shapes::ShapeRef.new(shape: Name, location_name: "Name"))
+    UpdateContactRequest.add_member(:description, Shapes::ShapeRef.new(shape: Description, location_name: "Description"))
+    UpdateContactRequest.add_member(:references, Shapes::ShapeRef.new(shape: ContactReferences, location_name: "References"))
+    UpdateContactRequest.struct_class = Types::UpdateContactRequest
+
+    UpdateContactResponse.struct_class = Types::UpdateContactResponse
+
+    UpdateContactScheduleRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
+    UpdateContactScheduleRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
+    UpdateContactScheduleRequest.add_member(:scheduled_time, Shapes::ShapeRef.new(shape: Timestamp, required: true, location_name: "ScheduledTime"))
+    UpdateContactScheduleRequest.struct_class = Types::UpdateContactScheduleRequest
+
+    UpdateContactScheduleResponse.struct_class = Types::UpdateContactScheduleResponse
+
     UpdateHoursOfOperationRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     UpdateHoursOfOperationRequest.add_member(:hours_of_operation_id, Shapes::ShapeRef.new(shape: HoursOfOperationId, required: true, location: "uri", location_name: "HoursOfOperationId"))
     UpdateHoursOfOperationRequest.add_member(:name, Shapes::ShapeRef.new(shape: CommonNameLength127, location_name: "Name"))
@@ -1746,6 +2012,12 @@ module Aws::Connect
     UpdateRoutingProfileQueuesRequest.add_member(:queue_configs, Shapes::ShapeRef.new(shape: RoutingProfileQueueConfigList, required: true, location_name: "QueueConfigs"))
     UpdateRoutingProfileQueuesRequest.struct_class = Types::UpdateRoutingProfileQueuesRequest
 
+    UpdateSecurityProfileRequest.add_member(:description, Shapes::ShapeRef.new(shape: SecurityProfileDescription, location_name: "Description"))
+    UpdateSecurityProfileRequest.add_member(:permissions, Shapes::ShapeRef.new(shape: PermissionsList, location_name: "Permissions"))
+    UpdateSecurityProfileRequest.add_member(:security_profile_id, Shapes::ShapeRef.new(shape: SecurityProfileId, required: true, location: "uri", location_name: "SecurityProfileId"))
+    UpdateSecurityProfileRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateSecurityProfileRequest.struct_class = Types::UpdateSecurityProfileRequest
+
     UpdateUserHierarchyGroupNameRequest.add_member(:name, Shapes::ShapeRef.new(shape: HierarchyGroupName, required: true, location_name: "Name"))
     UpdateUserHierarchyGroupNameRequest.add_member(:hierarchy_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, required: true, location: "uri", location_name: "HierarchyGroupId"))
     UpdateUserHierarchyGroupNameRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
@@ -1780,6 +2052,10 @@ module Aws::Connect
     UpdateUserSecurityProfilesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     UpdateUserSecurityProfilesRequest.struct_class = Types::UpdateUserSecurityProfilesRequest
 
+    UrlReference.add_member(:name, Shapes::ShapeRef.new(shape: ReferenceKey, location_name: "Name"))
+    UrlReference.add_member(:value, Shapes::ShapeRef.new(shape: ReferenceValue, location_name: "Value"))
+    UrlReference.struct_class = Types::UrlReference
+
     UseCase.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, location_name: "UseCaseId"))
     UseCase.add_member(:use_case_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "UseCaseArn"))
     UseCase.add_member(:use_case_type, Shapes::ShapeRef.new(shape: UseCaseType, location_name: "UseCaseType"))
@@ -1993,6 +2269,24 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:create_contact_flow_module, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "CreateContactFlowModule"
+        o.http_method = "PUT"
+        o.http_request_uri = "/contact-flow-modules/{InstanceId}"
+        o.input = Shapes::ShapeRef.new(shape: CreateContactFlowModuleRequest)
+        o.output = Shapes::ShapeRef.new(shape: CreateContactFlowModuleResponse)
+        o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidContactFlowModuleException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: IdempotencyException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:create_hours_of_operation, Seahorse::Model::Operation.new.tap do |o|
         o.name = "CreateHoursOfOperation"
         o.http_method = "PUT"
@@ -2079,6 +2373,21 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:create_security_profile, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "CreateSecurityProfile"
+        o.http_method = "PUT"
+        o.http_request_uri = "/security-profiles/{InstanceId}"
+        o.input = Shapes::ShapeRef.new(shape: CreateSecurityProfileRequest)
+        o.output = Shapes::ShapeRef.new(shape: CreateSecurityProfileResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:create_use_case, Seahorse::Model::Operation.new.tap do |o|
         o.name = "CreateUseCase"
         o.http_method = "PUT"
@@ -2122,6 +2431,34 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:delete_contact_flow, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DeleteContactFlow"
+        o.http_method = "DELETE"
+        o.http_request_uri = "/contact-flows/{InstanceId}/{ContactFlowId}"
+        o.input = Shapes::ShapeRef.new(shape: DeleteContactFlowRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+      end)
+
+      api.add_operation(:delete_contact_flow_module, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DeleteContactFlowModule"
+        o.http_method = "DELETE"
+        o.http_request_uri = "/contact-flow-modules/{InstanceId}/{ContactFlowModuleId}"
+        o.input = Shapes::ShapeRef.new(shape: DeleteContactFlowModuleRequest)
+        o.output = Shapes::ShapeRef.new(shape: DeleteContactFlowModuleResponse)
+        o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:delete_hours_of_operation, Seahorse::Model::Operation.new.tap do |o|
         o.name = "DeleteHoursOfOperation"
         o.http_method = "DELETE"
@@ -2171,6 +2508,21 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:delete_security_profile, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DeleteSecurityProfile"
+        o.http_method = "DELETE"
+        o.http_request_uri = "/security-profiles/{InstanceId}/{SecurityProfileId}"
+        o.input = Shapes::ShapeRef.new(shape: DeleteSecurityProfileRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceInUseException)
+      end)
+
       api.add_operation(:delete_use_case, Seahorse::Model::Operation.new.tap do |o|
         o.name = "DeleteUseCase"
         o.http_method = "DELETE"
@@ -2223,6 +2575,19 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:describe_contact, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DescribeContact"
+        o.http_method = "GET"
+        o.http_request_uri = "/contacts/{InstanceId}/{ContactId}"
+        o.input = Shapes::ShapeRef.new(shape: DescribeContactRequest)
+        o.output = Shapes::ShapeRef.new(shape: DescribeContactResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+      end)
+
       api.add_operation(:describe_contact_flow, Seahorse::Model::Operation.new.tap do |o|
         o.name = "DescribeContactFlow"
         o.http_method = "GET"
@@ -2237,6 +2602,20 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:describe_contact_flow_module, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DescribeContactFlowModule"
+        o.http_method = "GET"
+        o.http_request_uri = "/contact-flow-modules/{InstanceId}/{ContactFlowModuleId}"
+        o.input = Shapes::ShapeRef.new(shape: DescribeContactFlowModuleRequest)
+        o.output = Shapes::ShapeRef.new(shape: DescribeContactFlowModuleResponse)
+        o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:describe_hours_of_operation, Seahorse::Model::Operation.new.tap do |o|
         o.name = "DescribeHoursOfOperation"
         o.http_method = "GET"
@@ -2326,6 +2705,19 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:describe_security_profile, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DescribeSecurityProfile"
+        o.http_method = "GET"
+        o.http_request_uri = "/security-profiles/{InstanceId}/{SecurityProfileId}"
+        o.input = Shapes::ShapeRef.new(shape: DescribeSecurityProfileRequest)
+        o.output = Shapes::ShapeRef.new(shape: DescribeSecurityProfileResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:describe_user, Seahorse::Model::Operation.new.tap do |o|
         o.name = "DescribeUser"
         o.http_method = "GET"
@@ -2587,6 +2979,26 @@ module Aws::Connect
         )
       end)
 
+      api.add_operation(:list_contact_flow_modules, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "ListContactFlowModules"
+        o.http_method = "GET"
+        o.http_request_uri = "/contact-flow-modules-summary/{InstanceId}"
+        o.input = Shapes::ShapeRef.new(shape: ListContactFlowModulesRequest)
+        o.output = Shapes::ShapeRef.new(shape: ListContactFlowModulesResponse)
+        o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o[:pager] = Aws::Pager.new(
+          limit_key: "max_results",
+          tokens: {
+            "next_token" => "next_token"
+          }
+        )
+      end)
+
       api.add_operation(:list_contact_flows, Seahorse::Model::Operation.new.tap do |o|
         o.name = "ListContactFlows"
         o.http_method = "GET"
@@ -2606,6 +3018,24 @@ module Aws::Connect
         )
       end)
 
+      api.add_operation(:list_contact_references, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "ListContactReferences"
+        o.http_method = "GET"
+        o.http_request_uri = "/contact/references/{InstanceId}/{ContactId}"
+        o.input = Shapes::ShapeRef.new(shape: ListContactReferencesRequest)
+        o.output = Shapes::ShapeRef.new(shape: ListContactReferencesResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o[:pager] = Aws::Pager.new(
+          tokens: {
+            "next_token" => "next_token"
+          }
+        )
+      end)
+
       api.add_operation(:list_hours_of_operations, Seahorse::Model::Operation.new.tap do |o|
         o.name = "ListHoursOfOperations"
         o.http_method = "GET"
@@ -2887,6 +3317,25 @@ module Aws::Connect
         )
       end)
 
+      api.add_operation(:list_security_profile_permissions, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "ListSecurityProfilePermissions"
+        o.http_method = "GET"
+        o.http_request_uri = "/security-profiles-permissions/{InstanceId}/{SecurityProfileId}"
+        o.input = Shapes::ShapeRef.new(shape: ListSecurityProfilePermissionsRequest)
+        o.output = Shapes::ShapeRef.new(shape: ListSecurityProfilePermissionsResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o[:pager] = Aws::Pager.new(
+          limit_key: "max_results",
+          tokens: {
+            "next_token" => "next_token"
+          }
+        )
+      end)
+
       api.add_operation(:list_security_profiles, Seahorse::Model::Operation.new.tap do |o|
         o.name = "ListSecurityProfiles"
         o.http_method = "GET"
@@ -3141,6 +3590,19 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:update_contact, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateContact"
+        o.http_method = "POST"
+        o.http_request_uri = "/contacts/{InstanceId}/{ContactId}"
+        o.input = Shapes::ShapeRef.new(shape: UpdateContactRequest)
+        o.output = Shapes::ShapeRef.new(shape: UpdateContactResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+      end)
+
       api.add_operation(:update_contact_attributes, Seahorse::Model::Operation.new.tap do |o|
         o.name = "UpdateContactAttributes"
         o.http_method = "POST"
@@ -3167,6 +3629,49 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:update_contact_flow_metadata, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateContactFlowMetadata"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact-flows/{InstanceId}/{ContactFlowId}/metadata"
+        o.input = Shapes::ShapeRef.new(shape: UpdateContactFlowMetadataRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_contact_flow_module_content, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateContactFlowModuleContent"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact-flow-modules/{InstanceId}/{ContactFlowModuleId}/content"
+        o.input = Shapes::ShapeRef.new(shape: UpdateContactFlowModuleContentRequest)
+        o.output = Shapes::ShapeRef.new(shape: UpdateContactFlowModuleContentResponse)
+        o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidContactFlowModuleException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_contact_flow_module_metadata, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateContactFlowModuleMetadata"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact-flow-modules/{InstanceId}/{ContactFlowModuleId}/metadata"
+        o.input = Shapes::ShapeRef.new(shape: UpdateContactFlowModuleMetadataRequest)
+        o.output = Shapes::ShapeRef.new(shape: UpdateContactFlowModuleMetadataResponse)
+        o.errors << Shapes::ShapeRef.new(shape: AccessDeniedException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:update_contact_flow_name, Seahorse::Model::Operation.new.tap do |o|
         o.name = "UpdateContactFlowName"
         o.http_method = "POST"
@@ -3181,6 +3686,20 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:update_contact_schedule, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateContactSchedule"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact/schedule"
+        o.input = Shapes::ShapeRef.new(shape: UpdateContactScheduleRequest)
+        o.output = Shapes::ShapeRef.new(shape: UpdateContactScheduleResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:update_hours_of_operation, Seahorse::Model::Operation.new.tap do |o|
         o.name = "UpdateHoursOfOperation"
         o.http_method = "POST"
@@ -3366,6 +3885,19 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:update_security_profile, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateSecurityProfile"
+        o.http_method = "POST"
+        o.http_request_uri = "/security-profiles/{InstanceId}/{SecurityProfileId}"
+        o.input = Shapes::ShapeRef.new(shape: UpdateSecurityProfileRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:update_user_hierarchy, Seahorse::Model::Operation.new.tap do |o|
         o.name = "UpdateUserHierarchy"
         o.http_method = "POST"