aws-sdk-connect 1.55.0 → 1.59.0
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- checksums.yaml +4 -4
- data/CHANGELOG.md +20 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +770 -9
- data/lib/aws-sdk-connect/client_api.rb +532 -0
- data/lib/aws-sdk-connect/errors.rb +48 -0
- data/lib/aws-sdk-connect/types.rb +1189 -26
- data/lib/aws-sdk-connect.rb +1 -1
- metadata +4 -4
@@ -119,7 +119,9 @@ module Aws::Connect
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# * EC2/ECS IMDS instance profile - When used by default, the timeouts
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# are very aggressive. Construct and pass an instance of
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# `Aws::InstanceProfileCredentails` or `Aws::ECSCredentials` to
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# enable retries and extended timeouts.
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# enable retries and extended timeouts. Instance profile credential
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# fetching can be disabled by setting ENV['AWS_EC2_METADATA_DISABLED']
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# to true.
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#
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# @option options [required, String] :region
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# The AWS region to connect to. The configured `:region` is
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@@ -275,6 +277,15 @@ module Aws::Connect
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# ** Please note ** When response stubbing is enabled, no HTTP
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# requests are made, and retries are disabled.
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#
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# @option options [Boolean] :use_dualstack_endpoint
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# When set to `true`, dualstack enabled endpoints (with `.aws` TLD)
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# will be used if available.
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#
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# @option options [Boolean] :use_fips_endpoint
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# When set to `true`, fips compatible endpoints will be used if available.
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# When a `fips` region is used, the region is normalized and this config
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# is set to `true`.
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#
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# @option options [Boolean] :validate_params (true)
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# When `true`, request parameters are validated before
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# sending the request.
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@@ -668,7 +679,7 @@ module Aws::Connect
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# The display order of the status.
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#
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# @option params [Hash<String,String>] :tags
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#
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# The tags used to organize, track, or control access for this resource.
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#
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# @return [Types::CreateAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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@@ -767,6 +778,67 @@ module Aws::Connect
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req.send_request(options)
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end
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# Creates a contact flow module for the specified Amazon Connect
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# instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :name
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# The name of the contact flow module.
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#
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# @option params [String] :description
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# The description of the contact flow module.
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#
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# @option params [required, String] :content
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# The content of the contact flow module.
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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#
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# @option params [String] :client_token
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# A unique, case-sensitive identifier that you provide to ensure the
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# idempotency of the request.
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#
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# **A suitable default value is auto-generated.** You should normally
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# not need to pass this option.**
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#
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# @return [Types::CreateContactFlowModuleResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateContactFlowModuleResponse#id #id} => String
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# * {Types::CreateContactFlowModuleResponse#arn #arn} => String
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.create_contact_flow_module({
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# instance_id: "InstanceId", # required
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# name: "ContactFlowModuleName", # required
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# description: "ContactFlowModuleDescription",
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# content: "ContactFlowModuleContent", # required
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# client_token: "ClientToken",
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# })
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#
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# @example Response structure
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#
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# resp.id #=> String
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# resp.arn #=> String
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateContactFlowModule AWS API Documentation
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#
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# @overload create_contact_flow_module(params = {})
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# @param [Hash] params ({})
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def create_contact_flow_module(params = {}, options = {})
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req = build_request(:create_contact_flow_module, params)
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Creates hours of operation.
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#
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# @option params [required, String] :instance_id
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@@ -787,7 +859,7 @@ module Aws::Connect
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# and end time.
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#
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# @option params [Hash<String,String>] :tags
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#
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# The tags used to organize, track, or control access for this resource.
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#
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# @return [Types::CreateHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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@@ -921,7 +993,7 @@ module Aws::Connect
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# integration type.
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#
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# @option params [Hash<String,String>] :tags
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#
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# The tags used to organize, track, or control access for this resource.
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#
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# @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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@@ -985,7 +1057,7 @@ module Aws::Connect
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# The quick connects available to agents who are working the queue.
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#
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# @option params [Hash<String,String>] :tags
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#
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# The tags used to organize, track, or control access for this resource.
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#
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# @return [Types::CreateQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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@@ -1041,7 +1113,7 @@ module Aws::Connect
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# Configuration settings for the quick connect.
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#
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# @option params [Hash<String,String>] :tags
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#
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# The tags used to organize, track, or control access for this resource.
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#
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# @return [Types::CreateQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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@@ -1161,6 +1233,58 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Creates a security profile.
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#
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# @option params [required, String] :security_profile_name
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# The name of the security profile.
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#
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# @option params [String] :description
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# The description of the security profile.
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#
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# @option params [Array<String>] :permissions
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# Permissions assigned to the security profile.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [Hash<String,String>] :tags
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# The tags used to organize, track, or control access for this resource.
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#
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# @return [Types::CreateSecurityProfileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateSecurityProfileResponse#security_profile_id #security_profile_id} => String
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# * {Types::CreateSecurityProfileResponse#security_profile_arn #security_profile_arn} => String
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.create_security_profile({
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# security_profile_name: "SecurityProfileName", # required
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# description: "SecurityProfileDescription",
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# permissions: ["SecurityProfilePermission"],
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# instance_id: "InstanceId", # required
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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#
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# resp.security_profile_id #=> String
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# resp.security_profile_arn #=> String
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateSecurityProfile AWS API Documentation
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#
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# @overload create_security_profile(params = {})
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# @param [Hash] params ({})
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def create_security_profile(params = {}, options = {})
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req = build_request(:create_security_profile, params)
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req.send_request(options)
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end
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# Creates a use case for an integration association.
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#
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# @option params [required, String] :instance_id
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# integration association can have only one of each use case type.
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#
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# @option params [Hash<String,String>] :tags
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#
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# The tags used to organize, track, or control access for this resource.
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#
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# @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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@@ -1349,6 +1473,63 @@ module Aws::Connect
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req.send_request(options)
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end
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# Deletes a contact flow for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :contact_flow_id
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# The identifier of the contact flow.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.delete_contact_flow({
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# instance_id: "InstanceId", # required
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# contact_flow_id: "ContactFlowId", # required
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteContactFlow AWS API Documentation
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#
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# @overload delete_contact_flow(params = {})
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# @param [Hash] params ({})
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def delete_contact_flow(params = {}, options = {})
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req = build_request(:delete_contact_flow, params)
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req.send_request(options)
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end
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# Deletes the specified contact flow module.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :contact_flow_module_id
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# The identifier of the contact flow module.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.delete_contact_flow_module({
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# instance_id: "InstanceId", # required
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# contact_flow_module_id: "ContactFlowModuleId", # required
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteContactFlowModule AWS API Documentation
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#
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# @overload delete_contact_flow_module(params = {})
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# @param [Hash] params ({})
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def delete_contact_flow_module(params = {}, options = {})
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req = build_request(:delete_contact_flow_module, params)
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Deletes an hours of operation.
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#
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# @option params [required, String] :instance_id
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@@ -1464,6 +1645,36 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Deletes a security profile.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :security_profile_id
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# The identifier for the security profle.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.delete_security_profile({
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# instance_id: "InstanceId", # required
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# security_profile_id: "SecurityProfileId", # required
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteSecurityProfile AWS API Documentation
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#
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# @overload delete_security_profile(params = {})
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# @param [Hash] params ({})
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def delete_security_profile(params = {}, options = {})
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req = build_request(:delete_security_profile, params)
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req.send_request(options)
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end
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# Deletes a use case from an integration association.
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#
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# @option params [required, String] :instance_id
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@@ -1602,6 +1813,60 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Describes the specified contact.
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#
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# Contact information remains available in Amazon Connect for 24 months,
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# and then it is deleted.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :contact_id
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# The identifier of the contact.
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#
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# @return [Types::DescribeContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::DescribeContactResponse#contact #contact} => Types::Contact
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.describe_contact({
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# instance_id: "InstanceId", # required
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# contact_id: "ContactId", # required
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# })
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#
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# @example Response structure
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#
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# resp.contact.arn #=> String
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# resp.contact.id #=> String
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# resp.contact.initial_contact_id #=> String
|
1847
|
+
# resp.contact.previous_contact_id #=> String
|
1848
|
+
# resp.contact.initiation_method #=> String, one of "INBOUND", "OUTBOUND", "TRANSFER", "QUEUE_TRANSFER", "CALLBACK", "API"
|
1849
|
+
# resp.contact.name #=> String
|
1850
|
+
# resp.contact.description #=> String
|
1851
|
+
# resp.contact.channel #=> String, one of "VOICE", "CHAT", "TASK"
|
1852
|
+
# resp.contact.queue_info.id #=> String
|
1853
|
+
# resp.contact.queue_info.enqueue_timestamp #=> Time
|
1854
|
+
# resp.contact.agent_info.id #=> String
|
1855
|
+
# resp.contact.agent_info.connected_to_agent_timestamp #=> Time
|
1856
|
+
# resp.contact.initiation_timestamp #=> Time
|
1857
|
+
# resp.contact.disconnect_timestamp #=> Time
|
1858
|
+
# resp.contact.last_update_timestamp #=> Time
|
1859
|
+
# resp.contact.scheduled_timestamp #=> Time
|
1860
|
+
#
|
1861
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeContact AWS API Documentation
|
1862
|
+
#
|
1863
|
+
# @overload describe_contact(params = {})
|
1864
|
+
# @param [Hash] params ({})
|
1865
|
+
def describe_contact(params = {}, options = {})
|
1866
|
+
req = build_request(:describe_contact, params)
|
1867
|
+
req.send_request(options)
|
1868
|
+
end
|
1869
|
+
|
1605
1870
|
# Describes the specified contact flow.
|
1606
1871
|
#
|
1607
1872
|
# You can also create and update contact flows using the [Amazon Connect
|
@@ -1634,6 +1899,7 @@ module Aws::Connect
|
|
1634
1899
|
# resp.contact_flow.id #=> String
|
1635
1900
|
# resp.contact_flow.name #=> String
|
1636
1901
|
# resp.contact_flow.type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
|
1902
|
+
# resp.contact_flow.state #=> String, one of "ACTIVE", "ARCHIVED"
|
1637
1903
|
# resp.contact_flow.description #=> String
|
1638
1904
|
# resp.contact_flow.content #=> String
|
1639
1905
|
# resp.contact_flow.tags #=> Hash
|
@@ -1648,6 +1914,50 @@ module Aws::Connect
|
|
1648
1914
|
req.send_request(options)
|
1649
1915
|
end
|
1650
1916
|
|
1917
|
+
# Describes the specified contact flow module.
|
1918
|
+
#
|
1919
|
+
# @option params [required, String] :instance_id
|
1920
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1921
|
+
# instanceId in the ARN of the instance.
|
1922
|
+
#
|
1923
|
+
# @option params [required, String] :contact_flow_module_id
|
1924
|
+
# The identifier of the contact flow module.
|
1925
|
+
#
|
1926
|
+
# @return [Types::DescribeContactFlowModuleResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1927
|
+
#
|
1928
|
+
# * {Types::DescribeContactFlowModuleResponse#contact_flow_module #contact_flow_module} => Types::ContactFlowModule
|
1929
|
+
#
|
1930
|
+
# @example Request syntax with placeholder values
|
1931
|
+
#
|
1932
|
+
# resp = client.describe_contact_flow_module({
|
1933
|
+
# instance_id: "InstanceId", # required
|
1934
|
+
# contact_flow_module_id: "ContactFlowModuleId", # required
|
1935
|
+
# })
|
1936
|
+
#
|
1937
|
+
# @example Response structure
|
1938
|
+
#
|
1939
|
+
# resp.contact_flow_module.arn #=> String
|
1940
|
+
# resp.contact_flow_module.id #=> String
|
1941
|
+
# resp.contact_flow_module.name #=> String
|
1942
|
+
# resp.contact_flow_module.content #=> String
|
1943
|
+
# resp.contact_flow_module.description #=> String
|
1944
|
+
# resp.contact_flow_module.state #=> String, one of "ACTIVE", "ARCHIVED"
|
1945
|
+
# resp.contact_flow_module.status #=> String, one of "PUBLISHED", "SAVED"
|
1946
|
+
# resp.contact_flow_module.tags #=> Hash
|
1947
|
+
# resp.contact_flow_module.tags["TagKey"] #=> String
|
1948
|
+
#
|
1949
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeContactFlowModule AWS API Documentation
|
1950
|
+
#
|
1951
|
+
# @overload describe_contact_flow_module(params = {})
|
1952
|
+
# @param [Hash] params ({})
|
1953
|
+
def describe_contact_flow_module(params = {}, options = {})
|
1954
|
+
req = build_request(:describe_contact_flow_module, params)
|
1955
|
+
req.send_request(options)
|
1956
|
+
end
|
1957
|
+
|
1958
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1959
|
+
# change.
|
1960
|
+
#
|
1651
1961
|
# Describes the hours of operation.
|
1652
1962
|
#
|
1653
1963
|
# @option params [required, String] :instance_id
|
@@ -1965,6 +2275,48 @@ module Aws::Connect
|
|
1965
2275
|
req.send_request(options)
|
1966
2276
|
end
|
1967
2277
|
|
2278
|
+
# This API is in preview release for Amazon Connect and is subject to
|
2279
|
+
# change.
|
2280
|
+
#
|
2281
|
+
# Gets basic information about the security profle.
|
2282
|
+
#
|
2283
|
+
# @option params [required, String] :security_profile_id
|
2284
|
+
# The identifier for the security profle.
|
2285
|
+
#
|
2286
|
+
# @option params [required, String] :instance_id
|
2287
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2288
|
+
# instanceId in the ARN of the instance.
|
2289
|
+
#
|
2290
|
+
# @return [Types::DescribeSecurityProfileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2291
|
+
#
|
2292
|
+
# * {Types::DescribeSecurityProfileResponse#security_profile #security_profile} => Types::SecurityProfile
|
2293
|
+
#
|
2294
|
+
# @example Request syntax with placeholder values
|
2295
|
+
#
|
2296
|
+
# resp = client.describe_security_profile({
|
2297
|
+
# security_profile_id: "SecurityProfileId", # required
|
2298
|
+
# instance_id: "InstanceId", # required
|
2299
|
+
# })
|
2300
|
+
#
|
2301
|
+
# @example Response structure
|
2302
|
+
#
|
2303
|
+
# resp.security_profile.id #=> String
|
2304
|
+
# resp.security_profile.organization_resource_id #=> String
|
2305
|
+
# resp.security_profile.arn #=> String
|
2306
|
+
# resp.security_profile.security_profile_name #=> String
|
2307
|
+
# resp.security_profile.description #=> String
|
2308
|
+
# resp.security_profile.tags #=> Hash
|
2309
|
+
# resp.security_profile.tags["TagKey"] #=> String
|
2310
|
+
#
|
2311
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeSecurityProfile AWS API Documentation
|
2312
|
+
#
|
2313
|
+
# @overload describe_security_profile(params = {})
|
2314
|
+
# @param [Hash] params ({})
|
2315
|
+
def describe_security_profile(params = {}, options = {})
|
2316
|
+
req = build_request(:describe_security_profile, params)
|
2317
|
+
req.send_request(options)
|
2318
|
+
end
|
2319
|
+
|
1968
2320
|
# Describes the specified user account. You can find the instance ID in
|
1969
2321
|
# the console (it’s the final part of the ARN). The console does not
|
1970
2322
|
# display the user IDs. Instead, list the users and note the IDs
|
@@ -3109,6 +3461,58 @@ module Aws::Connect
|
|
3109
3461
|
req.send_request(options)
|
3110
3462
|
end
|
3111
3463
|
|
3464
|
+
# Provides information about the contact flow modules for the specified
|
3465
|
+
# Amazon Connect instance.
|
3466
|
+
#
|
3467
|
+
# @option params [required, String] :instance_id
|
3468
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3469
|
+
# instanceId in the ARN of the instance.
|
3470
|
+
#
|
3471
|
+
# @option params [String] :next_token
|
3472
|
+
# The token for the next set of results. Use the value returned in the
|
3473
|
+
# previous response in the next request to retrieve the next set of
|
3474
|
+
# results.
|
3475
|
+
#
|
3476
|
+
# @option params [Integer] :max_results
|
3477
|
+
# The maximum number of results to return per page.
|
3478
|
+
#
|
3479
|
+
# @option params [String] :contact_flow_module_state
|
3480
|
+
# The state of the contact flow module.
|
3481
|
+
#
|
3482
|
+
# @return [Types::ListContactFlowModulesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3483
|
+
#
|
3484
|
+
# * {Types::ListContactFlowModulesResponse#contact_flow_modules_summary_list #contact_flow_modules_summary_list} => Array<Types::ContactFlowModuleSummary>
|
3485
|
+
# * {Types::ListContactFlowModulesResponse#next_token #next_token} => String
|
3486
|
+
#
|
3487
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
3488
|
+
#
|
3489
|
+
# @example Request syntax with placeholder values
|
3490
|
+
#
|
3491
|
+
# resp = client.list_contact_flow_modules({
|
3492
|
+
# instance_id: "InstanceId", # required
|
3493
|
+
# next_token: "NextToken",
|
3494
|
+
# max_results: 1,
|
3495
|
+
# contact_flow_module_state: "ACTIVE", # accepts ACTIVE, ARCHIVED
|
3496
|
+
# })
|
3497
|
+
#
|
3498
|
+
# @example Response structure
|
3499
|
+
#
|
3500
|
+
# resp.contact_flow_modules_summary_list #=> Array
|
3501
|
+
# resp.contact_flow_modules_summary_list[0].id #=> String
|
3502
|
+
# resp.contact_flow_modules_summary_list[0].arn #=> String
|
3503
|
+
# resp.contact_flow_modules_summary_list[0].name #=> String
|
3504
|
+
# resp.contact_flow_modules_summary_list[0].state #=> String, one of "ACTIVE", "ARCHIVED"
|
3505
|
+
# resp.next_token #=> String
|
3506
|
+
#
|
3507
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlowModules AWS API Documentation
|
3508
|
+
#
|
3509
|
+
# @overload list_contact_flow_modules(params = {})
|
3510
|
+
# @param [Hash] params ({})
|
3511
|
+
def list_contact_flow_modules(params = {}, options = {})
|
3512
|
+
req = build_request(:list_contact_flow_modules, params)
|
3513
|
+
req.send_request(options)
|
3514
|
+
end
|
3515
|
+
|
3112
3516
|
# Provides information about the contact flows for the specified Amazon
|
3113
3517
|
# Connect instance.
|
3114
3518
|
#
|
@@ -3161,6 +3565,7 @@ module Aws::Connect
|
|
3161
3565
|
# resp.contact_flow_summary_list[0].arn #=> String
|
3162
3566
|
# resp.contact_flow_summary_list[0].name #=> String
|
3163
3567
|
# resp.contact_flow_summary_list[0].contact_flow_type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
|
3568
|
+
# resp.contact_flow_summary_list[0].contact_flow_state #=> String, one of "ACTIVE", "ARCHIVED"
|
3164
3569
|
# resp.next_token #=> String
|
3165
3570
|
#
|
3166
3571
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlows AWS API Documentation
|
@@ -3172,6 +3577,65 @@ module Aws::Connect
|
|
3172
3577
|
req.send_request(options)
|
3173
3578
|
end
|
3174
3579
|
|
3580
|
+
# This API is in preview release for Amazon Connect and is subject to
|
3581
|
+
# change.
|
3582
|
+
#
|
3583
|
+
# For the specified `referenceTypes`, returns a list of references
|
3584
|
+
# associated with the contact.
|
3585
|
+
#
|
3586
|
+
# @option params [required, String] :instance_id
|
3587
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3588
|
+
# instanceId in the ARN of the instance.
|
3589
|
+
#
|
3590
|
+
# @option params [required, String] :contact_id
|
3591
|
+
# The identifier of the initial contact.
|
3592
|
+
#
|
3593
|
+
# @option params [required, Array<String>] :reference_types
|
3594
|
+
# The type of reference.
|
3595
|
+
#
|
3596
|
+
# @option params [String] :next_token
|
3597
|
+
# The token for the next set of results. Use the value returned in the
|
3598
|
+
# previous response in the next request to retrieve the next set of
|
3599
|
+
# results.
|
3600
|
+
#
|
3601
|
+
# This is not expected to be set, because the value returned in the
|
3602
|
+
# previous response is always null.
|
3603
|
+
#
|
3604
|
+
# @return [Types::ListContactReferencesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3605
|
+
#
|
3606
|
+
# * {Types::ListContactReferencesResponse#reference_summary_list #reference_summary_list} => Array<Types::ReferenceSummary>
|
3607
|
+
# * {Types::ListContactReferencesResponse#next_token #next_token} => String
|
3608
|
+
#
|
3609
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
3610
|
+
#
|
3611
|
+
# @example Request syntax with placeholder values
|
3612
|
+
#
|
3613
|
+
# resp = client.list_contact_references({
|
3614
|
+
# instance_id: "InstanceId", # required
|
3615
|
+
# contact_id: "ContactId", # required
|
3616
|
+
# reference_types: ["URL"], # required, accepts URL, ATTACHMENT
|
3617
|
+
# next_token: "NextToken",
|
3618
|
+
# })
|
3619
|
+
#
|
3620
|
+
# @example Response structure
|
3621
|
+
#
|
3622
|
+
# resp.reference_summary_list #=> Array
|
3623
|
+
# resp.reference_summary_list[0].url.name #=> String
|
3624
|
+
# resp.reference_summary_list[0].url.value #=> String
|
3625
|
+
# resp.reference_summary_list[0].attachment.name #=> String
|
3626
|
+
# resp.reference_summary_list[0].attachment.value #=> String
|
3627
|
+
# resp.reference_summary_list[0].attachment.status #=> String, one of "APPROVED", "REJECTED"
|
3628
|
+
# resp.next_token #=> String
|
3629
|
+
#
|
3630
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactReferences AWS API Documentation
|
3631
|
+
#
|
3632
|
+
# @overload list_contact_references(params = {})
|
3633
|
+
# @param [Hash] params ({})
|
3634
|
+
def list_contact_references(params = {}, options = {})
|
3635
|
+
req = build_request(:list_contact_references, params)
|
3636
|
+
req.send_request(options)
|
3637
|
+
end
|
3638
|
+
|
3175
3639
|
# Provides information about the hours of operation for the specified
|
3176
3640
|
# Amazon Connect instance.
|
3177
3641
|
#
|
@@ -3399,6 +3863,7 @@ module Aws::Connect
|
|
3399
3863
|
# instanceId in the ARN of the instance.
|
3400
3864
|
#
|
3401
3865
|
# @option params [String] :integration_type
|
3866
|
+
# The integration type.
|
3402
3867
|
#
|
3403
3868
|
# @option params [String] :next_token
|
3404
3869
|
# The token for the next set of results. Use the value returned in the
|
@@ -3987,6 +4452,57 @@ module Aws::Connect
|
|
3987
4452
|
req.send_request(options)
|
3988
4453
|
end
|
3989
4454
|
|
4455
|
+
# This API is in preview release for Amazon Connect and is subject to
|
4456
|
+
# change.
|
4457
|
+
#
|
4458
|
+
# Lists the permissions granted to a security profile.
|
4459
|
+
#
|
4460
|
+
# @option params [required, String] :security_profile_id
|
4461
|
+
# The identifier for the security profle.
|
4462
|
+
#
|
4463
|
+
# @option params [required, String] :instance_id
|
4464
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4465
|
+
# instanceId in the ARN of the instance.
|
4466
|
+
#
|
4467
|
+
# @option params [String] :next_token
|
4468
|
+
# The token for the next set of results. Use the value returned in the
|
4469
|
+
# previous response in the next request to retrieve the next set of
|
4470
|
+
# results.
|
4471
|
+
#
|
4472
|
+
# @option params [Integer] :max_results
|
4473
|
+
# The maximum number of results to return per page.
|
4474
|
+
#
|
4475
|
+
# @return [Types::ListSecurityProfilePermissionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4476
|
+
#
|
4477
|
+
# * {Types::ListSecurityProfilePermissionsResponse#permissions #permissions} => Array<String>
|
4478
|
+
# * {Types::ListSecurityProfilePermissionsResponse#next_token #next_token} => String
|
4479
|
+
#
|
4480
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
4481
|
+
#
|
4482
|
+
# @example Request syntax with placeholder values
|
4483
|
+
#
|
4484
|
+
# resp = client.list_security_profile_permissions({
|
4485
|
+
# security_profile_id: "SecurityProfileId", # required
|
4486
|
+
# instance_id: "InstanceId", # required
|
4487
|
+
# next_token: "NextToken",
|
4488
|
+
# max_results: 1,
|
4489
|
+
# })
|
4490
|
+
#
|
4491
|
+
# @example Response structure
|
4492
|
+
#
|
4493
|
+
# resp.permissions #=> Array
|
4494
|
+
# resp.permissions[0] #=> String
|
4495
|
+
# resp.next_token #=> String
|
4496
|
+
#
|
4497
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListSecurityProfilePermissions AWS API Documentation
|
4498
|
+
#
|
4499
|
+
# @overload list_security_profile_permissions(params = {})
|
4500
|
+
# @param [Hash] params ({})
|
4501
|
+
def list_security_profile_permissions(params = {}, options = {})
|
4502
|
+
req = build_request(:list_security_profile_permissions, params)
|
4503
|
+
req.send_request(options)
|
4504
|
+
end
|
4505
|
+
|
3990
4506
|
# Provides summary information about the security profiles for the
|
3991
4507
|
# specified Amazon Connect instance.
|
3992
4508
|
#
|
@@ -4648,6 +5164,11 @@ module Aws::Connect
|
|
4648
5164
|
# **A suitable default value is auto-generated.** You should normally
|
4649
5165
|
# not need to pass this option.**
|
4650
5166
|
#
|
5167
|
+
# @option params [Time,DateTime,Date,Integer,String] :scheduled_time
|
5168
|
+
# The timestamp, in Unix Epoch seconds format, at which to start running
|
5169
|
+
# the inbound contact flow. The scheduled time cannot be in the past. It
|
5170
|
+
# must be within up to 6 days in future.
|
5171
|
+
#
|
4651
5172
|
# @return [Types::StartTaskContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4652
5173
|
#
|
4653
5174
|
# * {Types::StartTaskContactResponse#contact_id #contact_id} => String
|
@@ -4665,11 +5186,12 @@ module Aws::Connect
|
|
4665
5186
|
# references: {
|
4666
5187
|
# "ReferenceKey" => {
|
4667
5188
|
# value: "ReferenceValue", # required
|
4668
|
-
# type: "URL", # required, accepts URL
|
5189
|
+
# type: "URL", # required, accepts URL, ATTACHMENT
|
4669
5190
|
# },
|
4670
5191
|
# },
|
4671
5192
|
# description: "Description",
|
4672
5193
|
# client_token: "ClientToken",
|
5194
|
+
# scheduled_time: Time.now,
|
4673
5195
|
# })
|
4674
5196
|
#
|
4675
5197
|
# @example Response structure
|
@@ -4944,6 +5466,60 @@ module Aws::Connect
|
|
4944
5466
|
req.send_request(options)
|
4945
5467
|
end
|
4946
5468
|
|
5469
|
+
# This API is in preview release for Amazon Connect and is subject to
|
5470
|
+
# change.
|
5471
|
+
#
|
5472
|
+
# Adds or updates user-defined contact information associated with the
|
5473
|
+
# specified contact. At least one field to be updated must be present in
|
5474
|
+
# the request.
|
5475
|
+
#
|
5476
|
+
# You can add or update user-defined contact information for both
|
5477
|
+
# ongoing and completed contacts.
|
5478
|
+
#
|
5479
|
+
# @option params [required, String] :instance_id
|
5480
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5481
|
+
# instanceId in the ARN of the instance.
|
5482
|
+
#
|
5483
|
+
# @option params [required, String] :contact_id
|
5484
|
+
# The identifier of the contact. This is the identifier of the contact
|
5485
|
+
# associated with the first interaction with your contact center.
|
5486
|
+
#
|
5487
|
+
# @option params [String] :name
|
5488
|
+
# The name of the contact.
|
5489
|
+
#
|
5490
|
+
# @option params [String] :description
|
5491
|
+
# The description of the contact.
|
5492
|
+
#
|
5493
|
+
# @option params [Hash<String,Types::Reference>] :references
|
5494
|
+
# A formatted URL that is shown to an agent in the Contact Control Panel
|
5495
|
+
# (CCP).
|
5496
|
+
#
|
5497
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5498
|
+
#
|
5499
|
+
# @example Request syntax with placeholder values
|
5500
|
+
#
|
5501
|
+
# resp = client.update_contact({
|
5502
|
+
# instance_id: "InstanceId", # required
|
5503
|
+
# contact_id: "ContactId", # required
|
5504
|
+
# name: "Name",
|
5505
|
+
# description: "Description",
|
5506
|
+
# references: {
|
5507
|
+
# "ReferenceKey" => {
|
5508
|
+
# value: "ReferenceValue", # required
|
5509
|
+
# type: "URL", # required, accepts URL, ATTACHMENT
|
5510
|
+
# },
|
5511
|
+
# },
|
5512
|
+
# })
|
5513
|
+
#
|
5514
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContact AWS API Documentation
|
5515
|
+
#
|
5516
|
+
# @overload update_contact(params = {})
|
5517
|
+
# @param [Hash] params ({})
|
5518
|
+
def update_contact(params = {}, options = {})
|
5519
|
+
req = build_request(:update_contact, params)
|
5520
|
+
req.send_request(options)
|
5521
|
+
end
|
5522
|
+
|
4947
5523
|
# Creates or updates user-defined contact attributes associated with the
|
4948
5524
|
# specified contact.
|
4949
5525
|
#
|
@@ -5055,6 +5631,116 @@ module Aws::Connect
|
|
5055
5631
|
req.send_request(options)
|
5056
5632
|
end
|
5057
5633
|
|
5634
|
+
# Updates metadata about specified contact flow.
|
5635
|
+
#
|
5636
|
+
# @option params [required, String] :instance_id
|
5637
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5638
|
+
# instanceId in the ARN of the instance.
|
5639
|
+
#
|
5640
|
+
# @option params [required, String] :contact_flow_id
|
5641
|
+
# The identifier of the contact flow.
|
5642
|
+
#
|
5643
|
+
# @option params [String] :name
|
5644
|
+
# TThe name of the contact flow.
|
5645
|
+
#
|
5646
|
+
# @option params [String] :description
|
5647
|
+
# The description of the contact flow.
|
5648
|
+
#
|
5649
|
+
# @option params [String] :contact_flow_state
|
5650
|
+
# The state of contact flow.
|
5651
|
+
#
|
5652
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5653
|
+
#
|
5654
|
+
# @example Request syntax with placeholder values
|
5655
|
+
#
|
5656
|
+
# resp = client.update_contact_flow_metadata({
|
5657
|
+
# instance_id: "InstanceId", # required
|
5658
|
+
# contact_flow_id: "ContactFlowId", # required
|
5659
|
+
# name: "ContactFlowName",
|
5660
|
+
# description: "ContactFlowDescription",
|
5661
|
+
# contact_flow_state: "ACTIVE", # accepts ACTIVE, ARCHIVED
|
5662
|
+
# })
|
5663
|
+
#
|
5664
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactFlowMetadata AWS API Documentation
|
5665
|
+
#
|
5666
|
+
# @overload update_contact_flow_metadata(params = {})
|
5667
|
+
# @param [Hash] params ({})
|
5668
|
+
def update_contact_flow_metadata(params = {}, options = {})
|
5669
|
+
req = build_request(:update_contact_flow_metadata, params)
|
5670
|
+
req.send_request(options)
|
5671
|
+
end
|
5672
|
+
|
5673
|
+
# Updates specified contact flow module for the specified Amazon Connect
|
5674
|
+
# instance.
|
5675
|
+
#
|
5676
|
+
# @option params [required, String] :instance_id
|
5677
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5678
|
+
# instanceId in the ARN of the instance.
|
5679
|
+
#
|
5680
|
+
# @option params [required, String] :contact_flow_module_id
|
5681
|
+
# The identifier of the contact flow module.
|
5682
|
+
#
|
5683
|
+
# @option params [required, String] :content
|
5684
|
+
# The content of the contact flow module.
|
5685
|
+
#
|
5686
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5687
|
+
#
|
5688
|
+
# @example Request syntax with placeholder values
|
5689
|
+
#
|
5690
|
+
# resp = client.update_contact_flow_module_content({
|
5691
|
+
# instance_id: "InstanceId", # required
|
5692
|
+
# contact_flow_module_id: "ContactFlowModuleId", # required
|
5693
|
+
# content: "ContactFlowModuleContent", # required
|
5694
|
+
# })
|
5695
|
+
#
|
5696
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactFlowModuleContent AWS API Documentation
|
5697
|
+
#
|
5698
|
+
# @overload update_contact_flow_module_content(params = {})
|
5699
|
+
# @param [Hash] params ({})
|
5700
|
+
def update_contact_flow_module_content(params = {}, options = {})
|
5701
|
+
req = build_request(:update_contact_flow_module_content, params)
|
5702
|
+
req.send_request(options)
|
5703
|
+
end
|
5704
|
+
|
5705
|
+
# Updates metadata about specified contact flow module.
|
5706
|
+
#
|
5707
|
+
# @option params [required, String] :instance_id
|
5708
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5709
|
+
# instanceId in the ARN of the instance.
|
5710
|
+
#
|
5711
|
+
# @option params [required, String] :contact_flow_module_id
|
5712
|
+
# The identifier of the contact flow module.
|
5713
|
+
#
|
5714
|
+
# @option params [String] :name
|
5715
|
+
# The name of the contact flow module.
|
5716
|
+
#
|
5717
|
+
# @option params [String] :description
|
5718
|
+
# The description of the contact flow module.
|
5719
|
+
#
|
5720
|
+
# @option params [String] :state
|
5721
|
+
# The state of contact flow module.
|
5722
|
+
#
|
5723
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5724
|
+
#
|
5725
|
+
# @example Request syntax with placeholder values
|
5726
|
+
#
|
5727
|
+
# resp = client.update_contact_flow_module_metadata({
|
5728
|
+
# instance_id: "InstanceId", # required
|
5729
|
+
# contact_flow_module_id: "ContactFlowModuleId", # required
|
5730
|
+
# name: "ContactFlowModuleName",
|
5731
|
+
# description: "ContactFlowModuleDescription",
|
5732
|
+
# state: "ACTIVE", # accepts ACTIVE, ARCHIVED
|
5733
|
+
# })
|
5734
|
+
#
|
5735
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactFlowModuleMetadata AWS API Documentation
|
5736
|
+
#
|
5737
|
+
# @overload update_contact_flow_module_metadata(params = {})
|
5738
|
+
# @param [Hash] params ({})
|
5739
|
+
def update_contact_flow_module_metadata(params = {}, options = {})
|
5740
|
+
req = build_request(:update_contact_flow_module_metadata, params)
|
5741
|
+
req.send_request(options)
|
5742
|
+
end
|
5743
|
+
|
5058
5744
|
# The name of the contact flow.
|
5059
5745
|
#
|
5060
5746
|
# You can also create and update contact flows using the [Amazon Connect
|
@@ -5096,6 +5782,43 @@ module Aws::Connect
|
|
5096
5782
|
req.send_request(options)
|
5097
5783
|
end
|
5098
5784
|
|
5785
|
+
# Updates the scheduled time of a task contact that is already
|
5786
|
+
# scheduled.
|
5787
|
+
#
|
5788
|
+
# @option params [required, String] :instance_id
|
5789
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5790
|
+
# instanceId in the ARN of the instance.
|
5791
|
+
#
|
5792
|
+
# @option params [required, String] :contact_id
|
5793
|
+
# The identifier of the contact.
|
5794
|
+
#
|
5795
|
+
# @option params [required, Time,DateTime,Date,Integer,String] :scheduled_time
|
5796
|
+
# The timestamp, in Unix Epoch seconds format, at which to start running
|
5797
|
+
# the inbound contact flow. The scheduled time cannot be in the past. It
|
5798
|
+
# must be within up to 6 days in future.
|
5799
|
+
#
|
5800
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5801
|
+
#
|
5802
|
+
# @example Request syntax with placeholder values
|
5803
|
+
#
|
5804
|
+
# resp = client.update_contact_schedule({
|
5805
|
+
# instance_id: "InstanceId", # required
|
5806
|
+
# contact_id: "ContactId", # required
|
5807
|
+
# scheduled_time: Time.now, # required
|
5808
|
+
# })
|
5809
|
+
#
|
5810
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactSchedule AWS API Documentation
|
5811
|
+
#
|
5812
|
+
# @overload update_contact_schedule(params = {})
|
5813
|
+
# @param [Hash] params ({})
|
5814
|
+
def update_contact_schedule(params = {}, options = {})
|
5815
|
+
req = build_request(:update_contact_schedule, params)
|
5816
|
+
req.send_request(options)
|
5817
|
+
end
|
5818
|
+
|
5819
|
+
# This API is in preview release for Amazon Connect and is subject to
|
5820
|
+
# change.
|
5821
|
+
#
|
5099
5822
|
# Updates the hours of operation.
|
5100
5823
|
#
|
5101
5824
|
# @option params [required, String] :instance_id
|
@@ -5668,6 +6391,44 @@ module Aws::Connect
|
|
5668
6391
|
req.send_request(options)
|
5669
6392
|
end
|
5670
6393
|
|
6394
|
+
# This API is in preview release for Amazon Connect and is subject to
|
6395
|
+
# change.
|
6396
|
+
#
|
6397
|
+
# Updates a security profile.
|
6398
|
+
#
|
6399
|
+
# @option params [String] :description
|
6400
|
+
# The description of the security profile.
|
6401
|
+
#
|
6402
|
+
# @option params [Array<String>] :permissions
|
6403
|
+
# The permissions granted to a security profile.
|
6404
|
+
#
|
6405
|
+
# @option params [required, String] :security_profile_id
|
6406
|
+
# The identifier for the security profle.
|
6407
|
+
#
|
6408
|
+
# @option params [required, String] :instance_id
|
6409
|
+
# The identifier of the Amazon Connect instance. You can find the
|
6410
|
+
# instanceId in the ARN of the instance.
|
6411
|
+
#
|
6412
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
6413
|
+
#
|
6414
|
+
# @example Request syntax with placeholder values
|
6415
|
+
#
|
6416
|
+
# resp = client.update_security_profile({
|
6417
|
+
# description: "SecurityProfileDescription",
|
6418
|
+
# permissions: ["SecurityProfilePermission"],
|
6419
|
+
# security_profile_id: "SecurityProfileId", # required
|
6420
|
+
# instance_id: "InstanceId", # required
|
6421
|
+
# })
|
6422
|
+
#
|
6423
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateSecurityProfile AWS API Documentation
|
6424
|
+
#
|
6425
|
+
# @overload update_security_profile(params = {})
|
6426
|
+
# @param [Hash] params ({})
|
6427
|
+
def update_security_profile(params = {}, options = {})
|
6428
|
+
req = build_request(:update_security_profile, params)
|
6429
|
+
req.send_request(options)
|
6430
|
+
end
|
6431
|
+
|
5671
6432
|
# Assigns the specified hierarchy group to the specified user.
|
5672
6433
|
#
|
5673
6434
|
# @option params [String] :hierarchy_group_id
|
@@ -5932,7 +6693,7 @@ module Aws::Connect
|
|
5932
6693
|
params: params,
|
5933
6694
|
config: config)
|
5934
6695
|
context[:gem_name] = 'aws-sdk-connect'
|
5935
|
-
context[:gem_version] = '1.
|
6696
|
+
context[:gem_version] = '1.59.0'
|
5936
6697
|
Seahorse::Client::Request.new(handlers, context)
|
5937
6698
|
end
|
5938
6699
|
|