aws-sdk-connect 1.55.0 → 1.59.0

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@@ -119,7 +119,9 @@ module Aws::Connect
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  # * EC2/ECS IMDS instance profile - When used by default, the timeouts
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  # are very aggressive. Construct and pass an instance of
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  # `Aws::InstanceProfileCredentails` or `Aws::ECSCredentials` to
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- # enable retries and extended timeouts.
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+ # enable retries and extended timeouts. Instance profile credential
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+ # fetching can be disabled by setting ENV['AWS_EC2_METADATA_DISABLED']
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+ # to true.
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  #
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  # @option options [required, String] :region
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  # The AWS region to connect to. The configured `:region` is
@@ -275,6 +277,15 @@ module Aws::Connect
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  # ** Please note ** When response stubbing is enabled, no HTTP
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  # requests are made, and retries are disabled.
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  #
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+ # @option options [Boolean] :use_dualstack_endpoint
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+ # When set to `true`, dualstack enabled endpoints (with `.aws` TLD)
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+ # will be used if available.
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+ #
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+ # @option options [Boolean] :use_fips_endpoint
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+ # When set to `true`, fips compatible endpoints will be used if available.
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+ # When a `fips` region is used, the region is normalized and this config
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+ # is set to `true`.
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+ #
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  # @option options [Boolean] :validate_params (true)
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  # When `true`, request parameters are validated before
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  # sending the request.
@@ -668,7 +679,7 @@ module Aws::Connect
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  # The display order of the status.
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  #
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  # @option params [Hash<String,String>] :tags
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- # One or more tags.
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+ # The tags used to organize, track, or control access for this resource.
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  #
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  # @return [Types::CreateAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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  #
@@ -767,6 +778,67 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # Creates a contact flow module for the specified Amazon Connect
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+ # instance.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ #
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+ # @option params [required, String] :name
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+ # The name of the contact flow module.
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+ #
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+ # @option params [String] :description
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+ # The description of the contact flow module.
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+ #
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+ # @option params [required, String] :content
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+ # The content of the contact flow module.
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+ #
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+ # @option params [Hash<String,String>] :tags
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+ # The tags used to organize, track, or control access for this resource.
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+ #
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+ # @option params [String] :client_token
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+ # A unique, case-sensitive identifier that you provide to ensure the
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+ # idempotency of the request.
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+ #
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+ # **A suitable default value is auto-generated.** You should normally
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+ # not need to pass this option.**
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+ #
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+ # @return [Types::CreateContactFlowModuleResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::CreateContactFlowModuleResponse#id #id} => String
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+ # * {Types::CreateContactFlowModuleResponse#arn #arn} => String
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.create_contact_flow_module({
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+ # instance_id: "InstanceId", # required
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+ # name: "ContactFlowModuleName", # required
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+ # description: "ContactFlowModuleDescription",
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+ # content: "ContactFlowModuleContent", # required
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+ # tags: {
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+ # "TagKey" => "TagValue",
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+ # },
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+ # client_token: "ClientToken",
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.id #=> String
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+ # resp.arn #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateContactFlowModule AWS API Documentation
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+ #
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+ # @overload create_contact_flow_module(params = {})
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+ # @param [Hash] params ({})
834
+ def create_contact_flow_module(params = {}, options = {})
835
+ req = build_request(:create_contact_flow_module, params)
836
+ req.send_request(options)
837
+ end
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+
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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  # Creates hours of operation.
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  #
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  # @option params [required, String] :instance_id
@@ -787,7 +859,7 @@ module Aws::Connect
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  # and end time.
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  #
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  # @option params [Hash<String,String>] :tags
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- # One or more tags.
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+ # The tags used to organize, track, or control access for this resource.
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  #
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  # @return [Types::CreateHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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  #
@@ -921,7 +993,7 @@ module Aws::Connect
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  # integration type.
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  #
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  # @option params [Hash<String,String>] :tags
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- # One or more tags.
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+ # The tags used to organize, track, or control access for this resource.
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  #
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  # @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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  #
@@ -985,7 +1057,7 @@ module Aws::Connect
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  # The quick connects available to agents who are working the queue.
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  #
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  # @option params [Hash<String,String>] :tags
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- # One or more tags.
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+ # The tags used to organize, track, or control access for this resource.
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  #
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  # @return [Types::CreateQueueResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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  #
@@ -1041,7 +1113,7 @@ module Aws::Connect
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  # Configuration settings for the quick connect.
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  #
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  # @option params [Hash<String,String>] :tags
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- # One or more tags.
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+ # The tags used to organize, track, or control access for this resource.
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  #
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  # @return [Types::CreateQuickConnectResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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  #
@@ -1161,6 +1233,58 @@ module Aws::Connect
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  req.send_request(options)
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  end
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+ # This API is in preview release for Amazon Connect and is subject to
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+ # change.
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+ #
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+ # Creates a security profile.
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+ #
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+ # @option params [required, String] :security_profile_name
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+ # The name of the security profile.
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+ #
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+ # @option params [String] :description
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+ # The description of the security profile.
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+ #
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+ # @option params [Array<String>] :permissions
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+ # Permissions assigned to the security profile.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ #
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+ # @option params [Hash<String,String>] :tags
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+ # The tags used to organize, track, or control access for this resource.
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+ #
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+ # @return [Types::CreateSecurityProfileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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+ #
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+ # * {Types::CreateSecurityProfileResponse#security_profile_id #security_profile_id} => String
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+ # * {Types::CreateSecurityProfileResponse#security_profile_arn #security_profile_arn} => String
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+ #
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+ # @example Request syntax with placeholder values
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+ #
1264
+ # resp = client.create_security_profile({
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+ # security_profile_name: "SecurityProfileName", # required
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+ # description: "SecurityProfileDescription",
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+ # permissions: ["SecurityProfilePermission"],
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+ # instance_id: "InstanceId", # required
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+ # tags: {
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+ # "TagKey" => "TagValue",
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+ # },
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+ # })
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+ #
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+ # @example Response structure
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+ #
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+ # resp.security_profile_id #=> String
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+ # resp.security_profile_arn #=> String
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateSecurityProfile AWS API Documentation
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+ #
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+ # @overload create_security_profile(params = {})
1282
+ # @param [Hash] params ({})
1283
+ def create_security_profile(params = {}, options = {})
1284
+ req = build_request(:create_security_profile, params)
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+ req.send_request(options)
1286
+ end
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+
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  # Creates a use case for an integration association.
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  #
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  # @option params [required, String] :instance_id
@@ -1175,7 +1299,7 @@ module Aws::Connect
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  # integration association can have only one of each use case type.
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  #
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  # @option params [Hash<String,String>] :tags
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- # One or more tags.
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+ # The tags used to organize, track, or control access for this resource.
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  #
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  # @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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  #
@@ -1349,6 +1473,63 @@ module Aws::Connect
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  req.send_request(options)
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  end
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1476
+ # Deletes a contact flow for the specified Amazon Connect instance.
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+ #
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+ # @option params [required, String] :instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ #
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+ # @option params [required, String] :contact_flow_id
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+ # The identifier of the contact flow.
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+ #
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+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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+ #
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+ # @example Request syntax with placeholder values
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+ #
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+ # resp = client.delete_contact_flow({
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+ # instance_id: "InstanceId", # required
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+ # contact_flow_id: "ContactFlowId", # required
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+ # })
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteContactFlow AWS API Documentation
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+ #
1496
+ # @overload delete_contact_flow(params = {})
1497
+ # @param [Hash] params ({})
1498
+ def delete_contact_flow(params = {}, options = {})
1499
+ req = build_request(:delete_contact_flow, params)
1500
+ req.send_request(options)
1501
+ end
1502
+
1503
+ # Deletes the specified contact flow module.
1504
+ #
1505
+ # @option params [required, String] :instance_id
1506
+ # The identifier of the Amazon Connect instance. You can find the
1507
+ # instanceId in the ARN of the instance.
1508
+ #
1509
+ # @option params [required, String] :contact_flow_module_id
1510
+ # The identifier of the contact flow module.
1511
+ #
1512
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1513
+ #
1514
+ # @example Request syntax with placeholder values
1515
+ #
1516
+ # resp = client.delete_contact_flow_module({
1517
+ # instance_id: "InstanceId", # required
1518
+ # contact_flow_module_id: "ContactFlowModuleId", # required
1519
+ # })
1520
+ #
1521
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteContactFlowModule AWS API Documentation
1522
+ #
1523
+ # @overload delete_contact_flow_module(params = {})
1524
+ # @param [Hash] params ({})
1525
+ def delete_contact_flow_module(params = {}, options = {})
1526
+ req = build_request(:delete_contact_flow_module, params)
1527
+ req.send_request(options)
1528
+ end
1529
+
1530
+ # This API is in preview release for Amazon Connect and is subject to
1531
+ # change.
1532
+ #
1352
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  # Deletes an hours of operation.
1353
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  #
1354
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  # @option params [required, String] :instance_id
@@ -1464,6 +1645,36 @@ module Aws::Connect
1464
1645
  req.send_request(options)
1465
1646
  end
1466
1647
 
1648
+ # This API is in preview release for Amazon Connect and is subject to
1649
+ # change.
1650
+ #
1651
+ # Deletes a security profile.
1652
+ #
1653
+ # @option params [required, String] :instance_id
1654
+ # The identifier of the Amazon Connect instance. You can find the
1655
+ # instanceId in the ARN of the instance.
1656
+ #
1657
+ # @option params [required, String] :security_profile_id
1658
+ # The identifier for the security profle.
1659
+ #
1660
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1661
+ #
1662
+ # @example Request syntax with placeholder values
1663
+ #
1664
+ # resp = client.delete_security_profile({
1665
+ # instance_id: "InstanceId", # required
1666
+ # security_profile_id: "SecurityProfileId", # required
1667
+ # })
1668
+ #
1669
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteSecurityProfile AWS API Documentation
1670
+ #
1671
+ # @overload delete_security_profile(params = {})
1672
+ # @param [Hash] params ({})
1673
+ def delete_security_profile(params = {}, options = {})
1674
+ req = build_request(:delete_security_profile, params)
1675
+ req.send_request(options)
1676
+ end
1677
+
1467
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  # Deletes a use case from an integration association.
1468
1679
  #
1469
1680
  # @option params [required, String] :instance_id
@@ -1602,6 +1813,60 @@ module Aws::Connect
1602
1813
  req.send_request(options)
1603
1814
  end
1604
1815
 
1816
+ # This API is in preview release for Amazon Connect and is subject to
1817
+ # change.
1818
+ #
1819
+ # Describes the specified contact.
1820
+ #
1821
+ # Contact information remains available in Amazon Connect for 24 months,
1822
+ # and then it is deleted.
1823
+ #
1824
+ # @option params [required, String] :instance_id
1825
+ # The identifier of the Amazon Connect instance. You can find the
1826
+ # instanceId in the ARN of the instance.
1827
+ #
1828
+ # @option params [required, String] :contact_id
1829
+ # The identifier of the contact.
1830
+ #
1831
+ # @return [Types::DescribeContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1832
+ #
1833
+ # * {Types::DescribeContactResponse#contact #contact} => Types::Contact
1834
+ #
1835
+ # @example Request syntax with placeholder values
1836
+ #
1837
+ # resp = client.describe_contact({
1838
+ # instance_id: "InstanceId", # required
1839
+ # contact_id: "ContactId", # required
1840
+ # })
1841
+ #
1842
+ # @example Response structure
1843
+ #
1844
+ # resp.contact.arn #=> String
1845
+ # resp.contact.id #=> String
1846
+ # resp.contact.initial_contact_id #=> String
1847
+ # resp.contact.previous_contact_id #=> String
1848
+ # resp.contact.initiation_method #=> String, one of "INBOUND", "OUTBOUND", "TRANSFER", "QUEUE_TRANSFER", "CALLBACK", "API"
1849
+ # resp.contact.name #=> String
1850
+ # resp.contact.description #=> String
1851
+ # resp.contact.channel #=> String, one of "VOICE", "CHAT", "TASK"
1852
+ # resp.contact.queue_info.id #=> String
1853
+ # resp.contact.queue_info.enqueue_timestamp #=> Time
1854
+ # resp.contact.agent_info.id #=> String
1855
+ # resp.contact.agent_info.connected_to_agent_timestamp #=> Time
1856
+ # resp.contact.initiation_timestamp #=> Time
1857
+ # resp.contact.disconnect_timestamp #=> Time
1858
+ # resp.contact.last_update_timestamp #=> Time
1859
+ # resp.contact.scheduled_timestamp #=> Time
1860
+ #
1861
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeContact AWS API Documentation
1862
+ #
1863
+ # @overload describe_contact(params = {})
1864
+ # @param [Hash] params ({})
1865
+ def describe_contact(params = {}, options = {})
1866
+ req = build_request(:describe_contact, params)
1867
+ req.send_request(options)
1868
+ end
1869
+
1605
1870
  # Describes the specified contact flow.
1606
1871
  #
1607
1872
  # You can also create and update contact flows using the [Amazon Connect
@@ -1634,6 +1899,7 @@ module Aws::Connect
1634
1899
  # resp.contact_flow.id #=> String
1635
1900
  # resp.contact_flow.name #=> String
1636
1901
  # resp.contact_flow.type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
1902
+ # resp.contact_flow.state #=> String, one of "ACTIVE", "ARCHIVED"
1637
1903
  # resp.contact_flow.description #=> String
1638
1904
  # resp.contact_flow.content #=> String
1639
1905
  # resp.contact_flow.tags #=> Hash
@@ -1648,6 +1914,50 @@ module Aws::Connect
1648
1914
  req.send_request(options)
1649
1915
  end
1650
1916
 
1917
+ # Describes the specified contact flow module.
1918
+ #
1919
+ # @option params [required, String] :instance_id
1920
+ # The identifier of the Amazon Connect instance. You can find the
1921
+ # instanceId in the ARN of the instance.
1922
+ #
1923
+ # @option params [required, String] :contact_flow_module_id
1924
+ # The identifier of the contact flow module.
1925
+ #
1926
+ # @return [Types::DescribeContactFlowModuleResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1927
+ #
1928
+ # * {Types::DescribeContactFlowModuleResponse#contact_flow_module #contact_flow_module} => Types::ContactFlowModule
1929
+ #
1930
+ # @example Request syntax with placeholder values
1931
+ #
1932
+ # resp = client.describe_contact_flow_module({
1933
+ # instance_id: "InstanceId", # required
1934
+ # contact_flow_module_id: "ContactFlowModuleId", # required
1935
+ # })
1936
+ #
1937
+ # @example Response structure
1938
+ #
1939
+ # resp.contact_flow_module.arn #=> String
1940
+ # resp.contact_flow_module.id #=> String
1941
+ # resp.contact_flow_module.name #=> String
1942
+ # resp.contact_flow_module.content #=> String
1943
+ # resp.contact_flow_module.description #=> String
1944
+ # resp.contact_flow_module.state #=> String, one of "ACTIVE", "ARCHIVED"
1945
+ # resp.contact_flow_module.status #=> String, one of "PUBLISHED", "SAVED"
1946
+ # resp.contact_flow_module.tags #=> Hash
1947
+ # resp.contact_flow_module.tags["TagKey"] #=> String
1948
+ #
1949
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeContactFlowModule AWS API Documentation
1950
+ #
1951
+ # @overload describe_contact_flow_module(params = {})
1952
+ # @param [Hash] params ({})
1953
+ def describe_contact_flow_module(params = {}, options = {})
1954
+ req = build_request(:describe_contact_flow_module, params)
1955
+ req.send_request(options)
1956
+ end
1957
+
1958
+ # This API is in preview release for Amazon Connect and is subject to
1959
+ # change.
1960
+ #
1651
1961
  # Describes the hours of operation.
1652
1962
  #
1653
1963
  # @option params [required, String] :instance_id
@@ -1965,6 +2275,48 @@ module Aws::Connect
1965
2275
  req.send_request(options)
1966
2276
  end
1967
2277
 
2278
+ # This API is in preview release for Amazon Connect and is subject to
2279
+ # change.
2280
+ #
2281
+ # Gets basic information about the security profle.
2282
+ #
2283
+ # @option params [required, String] :security_profile_id
2284
+ # The identifier for the security profle.
2285
+ #
2286
+ # @option params [required, String] :instance_id
2287
+ # The identifier of the Amazon Connect instance. You can find the
2288
+ # instanceId in the ARN of the instance.
2289
+ #
2290
+ # @return [Types::DescribeSecurityProfileResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2291
+ #
2292
+ # * {Types::DescribeSecurityProfileResponse#security_profile #security_profile} => Types::SecurityProfile
2293
+ #
2294
+ # @example Request syntax with placeholder values
2295
+ #
2296
+ # resp = client.describe_security_profile({
2297
+ # security_profile_id: "SecurityProfileId", # required
2298
+ # instance_id: "InstanceId", # required
2299
+ # })
2300
+ #
2301
+ # @example Response structure
2302
+ #
2303
+ # resp.security_profile.id #=> String
2304
+ # resp.security_profile.organization_resource_id #=> String
2305
+ # resp.security_profile.arn #=> String
2306
+ # resp.security_profile.security_profile_name #=> String
2307
+ # resp.security_profile.description #=> String
2308
+ # resp.security_profile.tags #=> Hash
2309
+ # resp.security_profile.tags["TagKey"] #=> String
2310
+ #
2311
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeSecurityProfile AWS API Documentation
2312
+ #
2313
+ # @overload describe_security_profile(params = {})
2314
+ # @param [Hash] params ({})
2315
+ def describe_security_profile(params = {}, options = {})
2316
+ req = build_request(:describe_security_profile, params)
2317
+ req.send_request(options)
2318
+ end
2319
+
1968
2320
  # Describes the specified user account. You can find the instance ID in
1969
2321
  # the console (it’s the final part of the ARN). The console does not
1970
2322
  # display the user IDs. Instead, list the users and note the IDs
@@ -3109,6 +3461,58 @@ module Aws::Connect
3109
3461
  req.send_request(options)
3110
3462
  end
3111
3463
 
3464
+ # Provides information about the contact flow modules for the specified
3465
+ # Amazon Connect instance.
3466
+ #
3467
+ # @option params [required, String] :instance_id
3468
+ # The identifier of the Amazon Connect instance. You can find the
3469
+ # instanceId in the ARN of the instance.
3470
+ #
3471
+ # @option params [String] :next_token
3472
+ # The token for the next set of results. Use the value returned in the
3473
+ # previous response in the next request to retrieve the next set of
3474
+ # results.
3475
+ #
3476
+ # @option params [Integer] :max_results
3477
+ # The maximum number of results to return per page.
3478
+ #
3479
+ # @option params [String] :contact_flow_module_state
3480
+ # The state of the contact flow module.
3481
+ #
3482
+ # @return [Types::ListContactFlowModulesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3483
+ #
3484
+ # * {Types::ListContactFlowModulesResponse#contact_flow_modules_summary_list #contact_flow_modules_summary_list} => Array&lt;Types::ContactFlowModuleSummary&gt;
3485
+ # * {Types::ListContactFlowModulesResponse#next_token #next_token} => String
3486
+ #
3487
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
3488
+ #
3489
+ # @example Request syntax with placeholder values
3490
+ #
3491
+ # resp = client.list_contact_flow_modules({
3492
+ # instance_id: "InstanceId", # required
3493
+ # next_token: "NextToken",
3494
+ # max_results: 1,
3495
+ # contact_flow_module_state: "ACTIVE", # accepts ACTIVE, ARCHIVED
3496
+ # })
3497
+ #
3498
+ # @example Response structure
3499
+ #
3500
+ # resp.contact_flow_modules_summary_list #=> Array
3501
+ # resp.contact_flow_modules_summary_list[0].id #=> String
3502
+ # resp.contact_flow_modules_summary_list[0].arn #=> String
3503
+ # resp.contact_flow_modules_summary_list[0].name #=> String
3504
+ # resp.contact_flow_modules_summary_list[0].state #=> String, one of "ACTIVE", "ARCHIVED"
3505
+ # resp.next_token #=> String
3506
+ #
3507
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlowModules AWS API Documentation
3508
+ #
3509
+ # @overload list_contact_flow_modules(params = {})
3510
+ # @param [Hash] params ({})
3511
+ def list_contact_flow_modules(params = {}, options = {})
3512
+ req = build_request(:list_contact_flow_modules, params)
3513
+ req.send_request(options)
3514
+ end
3515
+
3112
3516
  # Provides information about the contact flows for the specified Amazon
3113
3517
  # Connect instance.
3114
3518
  #
@@ -3161,6 +3565,7 @@ module Aws::Connect
3161
3565
  # resp.contact_flow_summary_list[0].arn #=> String
3162
3566
  # resp.contact_flow_summary_list[0].name #=> String
3163
3567
  # resp.contact_flow_summary_list[0].contact_flow_type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
3568
+ # resp.contact_flow_summary_list[0].contact_flow_state #=> String, one of "ACTIVE", "ARCHIVED"
3164
3569
  # resp.next_token #=> String
3165
3570
  #
3166
3571
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlows AWS API Documentation
@@ -3172,6 +3577,65 @@ module Aws::Connect
3172
3577
  req.send_request(options)
3173
3578
  end
3174
3579
 
3580
+ # This API is in preview release for Amazon Connect and is subject to
3581
+ # change.
3582
+ #
3583
+ # For the specified `referenceTypes`, returns a list of references
3584
+ # associated with the contact.
3585
+ #
3586
+ # @option params [required, String] :instance_id
3587
+ # The identifier of the Amazon Connect instance. You can find the
3588
+ # instanceId in the ARN of the instance.
3589
+ #
3590
+ # @option params [required, String] :contact_id
3591
+ # The identifier of the initial contact.
3592
+ #
3593
+ # @option params [required, Array<String>] :reference_types
3594
+ # The type of reference.
3595
+ #
3596
+ # @option params [String] :next_token
3597
+ # The token for the next set of results. Use the value returned in the
3598
+ # previous response in the next request to retrieve the next set of
3599
+ # results.
3600
+ #
3601
+ # This is not expected to be set, because the value returned in the
3602
+ # previous response is always null.
3603
+ #
3604
+ # @return [Types::ListContactReferencesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3605
+ #
3606
+ # * {Types::ListContactReferencesResponse#reference_summary_list #reference_summary_list} => Array&lt;Types::ReferenceSummary&gt;
3607
+ # * {Types::ListContactReferencesResponse#next_token #next_token} => String
3608
+ #
3609
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
3610
+ #
3611
+ # @example Request syntax with placeholder values
3612
+ #
3613
+ # resp = client.list_contact_references({
3614
+ # instance_id: "InstanceId", # required
3615
+ # contact_id: "ContactId", # required
3616
+ # reference_types: ["URL"], # required, accepts URL, ATTACHMENT
3617
+ # next_token: "NextToken",
3618
+ # })
3619
+ #
3620
+ # @example Response structure
3621
+ #
3622
+ # resp.reference_summary_list #=> Array
3623
+ # resp.reference_summary_list[0].url.name #=> String
3624
+ # resp.reference_summary_list[0].url.value #=> String
3625
+ # resp.reference_summary_list[0].attachment.name #=> String
3626
+ # resp.reference_summary_list[0].attachment.value #=> String
3627
+ # resp.reference_summary_list[0].attachment.status #=> String, one of "APPROVED", "REJECTED"
3628
+ # resp.next_token #=> String
3629
+ #
3630
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactReferences AWS API Documentation
3631
+ #
3632
+ # @overload list_contact_references(params = {})
3633
+ # @param [Hash] params ({})
3634
+ def list_contact_references(params = {}, options = {})
3635
+ req = build_request(:list_contact_references, params)
3636
+ req.send_request(options)
3637
+ end
3638
+
3175
3639
  # Provides information about the hours of operation for the specified
3176
3640
  # Amazon Connect instance.
3177
3641
  #
@@ -3399,6 +3863,7 @@ module Aws::Connect
3399
3863
  # instanceId in the ARN of the instance.
3400
3864
  #
3401
3865
  # @option params [String] :integration_type
3866
+ # The integration type.
3402
3867
  #
3403
3868
  # @option params [String] :next_token
3404
3869
  # The token for the next set of results. Use the value returned in the
@@ -3987,6 +4452,57 @@ module Aws::Connect
3987
4452
  req.send_request(options)
3988
4453
  end
3989
4454
 
4455
+ # This API is in preview release for Amazon Connect and is subject to
4456
+ # change.
4457
+ #
4458
+ # Lists the permissions granted to a security profile.
4459
+ #
4460
+ # @option params [required, String] :security_profile_id
4461
+ # The identifier for the security profle.
4462
+ #
4463
+ # @option params [required, String] :instance_id
4464
+ # The identifier of the Amazon Connect instance. You can find the
4465
+ # instanceId in the ARN of the instance.
4466
+ #
4467
+ # @option params [String] :next_token
4468
+ # The token for the next set of results. Use the value returned in the
4469
+ # previous response in the next request to retrieve the next set of
4470
+ # results.
4471
+ #
4472
+ # @option params [Integer] :max_results
4473
+ # The maximum number of results to return per page.
4474
+ #
4475
+ # @return [Types::ListSecurityProfilePermissionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
4476
+ #
4477
+ # * {Types::ListSecurityProfilePermissionsResponse#permissions #permissions} => Array&lt;String&gt;
4478
+ # * {Types::ListSecurityProfilePermissionsResponse#next_token #next_token} => String
4479
+ #
4480
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
4481
+ #
4482
+ # @example Request syntax with placeholder values
4483
+ #
4484
+ # resp = client.list_security_profile_permissions({
4485
+ # security_profile_id: "SecurityProfileId", # required
4486
+ # instance_id: "InstanceId", # required
4487
+ # next_token: "NextToken",
4488
+ # max_results: 1,
4489
+ # })
4490
+ #
4491
+ # @example Response structure
4492
+ #
4493
+ # resp.permissions #=> Array
4494
+ # resp.permissions[0] #=> String
4495
+ # resp.next_token #=> String
4496
+ #
4497
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListSecurityProfilePermissions AWS API Documentation
4498
+ #
4499
+ # @overload list_security_profile_permissions(params = {})
4500
+ # @param [Hash] params ({})
4501
+ def list_security_profile_permissions(params = {}, options = {})
4502
+ req = build_request(:list_security_profile_permissions, params)
4503
+ req.send_request(options)
4504
+ end
4505
+
3990
4506
  # Provides summary information about the security profiles for the
3991
4507
  # specified Amazon Connect instance.
3992
4508
  #
@@ -4648,6 +5164,11 @@ module Aws::Connect
4648
5164
  # **A suitable default value is auto-generated.** You should normally
4649
5165
  # not need to pass this option.**
4650
5166
  #
5167
+ # @option params [Time,DateTime,Date,Integer,String] :scheduled_time
5168
+ # The timestamp, in Unix Epoch seconds format, at which to start running
5169
+ # the inbound contact flow. The scheduled time cannot be in the past. It
5170
+ # must be within up to 6 days in future.
5171
+ #
4651
5172
  # @return [Types::StartTaskContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
4652
5173
  #
4653
5174
  # * {Types::StartTaskContactResponse#contact_id #contact_id} => String
@@ -4665,11 +5186,12 @@ module Aws::Connect
4665
5186
  # references: {
4666
5187
  # "ReferenceKey" => {
4667
5188
  # value: "ReferenceValue", # required
4668
- # type: "URL", # required, accepts URL
5189
+ # type: "URL", # required, accepts URL, ATTACHMENT
4669
5190
  # },
4670
5191
  # },
4671
5192
  # description: "Description",
4672
5193
  # client_token: "ClientToken",
5194
+ # scheduled_time: Time.now,
4673
5195
  # })
4674
5196
  #
4675
5197
  # @example Response structure
@@ -4944,6 +5466,60 @@ module Aws::Connect
4944
5466
  req.send_request(options)
4945
5467
  end
4946
5468
 
5469
+ # This API is in preview release for Amazon Connect and is subject to
5470
+ # change.
5471
+ #
5472
+ # Adds or updates user-defined contact information associated with the
5473
+ # specified contact. At least one field to be updated must be present in
5474
+ # the request.
5475
+ #
5476
+ # You can add or update user-defined contact information for both
5477
+ # ongoing and completed contacts.
5478
+ #
5479
+ # @option params [required, String] :instance_id
5480
+ # The identifier of the Amazon Connect instance. You can find the
5481
+ # instanceId in the ARN of the instance.
5482
+ #
5483
+ # @option params [required, String] :contact_id
5484
+ # The identifier of the contact. This is the identifier of the contact
5485
+ # associated with the first interaction with your contact center.
5486
+ #
5487
+ # @option params [String] :name
5488
+ # The name of the contact.
5489
+ #
5490
+ # @option params [String] :description
5491
+ # The description of the contact.
5492
+ #
5493
+ # @option params [Hash<String,Types::Reference>] :references
5494
+ # A formatted URL that is shown to an agent in the Contact Control Panel
5495
+ # (CCP).
5496
+ #
5497
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5498
+ #
5499
+ # @example Request syntax with placeholder values
5500
+ #
5501
+ # resp = client.update_contact({
5502
+ # instance_id: "InstanceId", # required
5503
+ # contact_id: "ContactId", # required
5504
+ # name: "Name",
5505
+ # description: "Description",
5506
+ # references: {
5507
+ # "ReferenceKey" => {
5508
+ # value: "ReferenceValue", # required
5509
+ # type: "URL", # required, accepts URL, ATTACHMENT
5510
+ # },
5511
+ # },
5512
+ # })
5513
+ #
5514
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContact AWS API Documentation
5515
+ #
5516
+ # @overload update_contact(params = {})
5517
+ # @param [Hash] params ({})
5518
+ def update_contact(params = {}, options = {})
5519
+ req = build_request(:update_contact, params)
5520
+ req.send_request(options)
5521
+ end
5522
+
4947
5523
  # Creates or updates user-defined contact attributes associated with the
4948
5524
  # specified contact.
4949
5525
  #
@@ -5055,6 +5631,116 @@ module Aws::Connect
5055
5631
  req.send_request(options)
5056
5632
  end
5057
5633
 
5634
+ # Updates metadata about specified contact flow.
5635
+ #
5636
+ # @option params [required, String] :instance_id
5637
+ # The identifier of the Amazon Connect instance. You can find the
5638
+ # instanceId in the ARN of the instance.
5639
+ #
5640
+ # @option params [required, String] :contact_flow_id
5641
+ # The identifier of the contact flow.
5642
+ #
5643
+ # @option params [String] :name
5644
+ # TThe name of the contact flow.
5645
+ #
5646
+ # @option params [String] :description
5647
+ # The description of the contact flow.
5648
+ #
5649
+ # @option params [String] :contact_flow_state
5650
+ # The state of contact flow.
5651
+ #
5652
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5653
+ #
5654
+ # @example Request syntax with placeholder values
5655
+ #
5656
+ # resp = client.update_contact_flow_metadata({
5657
+ # instance_id: "InstanceId", # required
5658
+ # contact_flow_id: "ContactFlowId", # required
5659
+ # name: "ContactFlowName",
5660
+ # description: "ContactFlowDescription",
5661
+ # contact_flow_state: "ACTIVE", # accepts ACTIVE, ARCHIVED
5662
+ # })
5663
+ #
5664
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactFlowMetadata AWS API Documentation
5665
+ #
5666
+ # @overload update_contact_flow_metadata(params = {})
5667
+ # @param [Hash] params ({})
5668
+ def update_contact_flow_metadata(params = {}, options = {})
5669
+ req = build_request(:update_contact_flow_metadata, params)
5670
+ req.send_request(options)
5671
+ end
5672
+
5673
+ # Updates specified contact flow module for the specified Amazon Connect
5674
+ # instance.
5675
+ #
5676
+ # @option params [required, String] :instance_id
5677
+ # The identifier of the Amazon Connect instance. You can find the
5678
+ # instanceId in the ARN of the instance.
5679
+ #
5680
+ # @option params [required, String] :contact_flow_module_id
5681
+ # The identifier of the contact flow module.
5682
+ #
5683
+ # @option params [required, String] :content
5684
+ # The content of the contact flow module.
5685
+ #
5686
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5687
+ #
5688
+ # @example Request syntax with placeholder values
5689
+ #
5690
+ # resp = client.update_contact_flow_module_content({
5691
+ # instance_id: "InstanceId", # required
5692
+ # contact_flow_module_id: "ContactFlowModuleId", # required
5693
+ # content: "ContactFlowModuleContent", # required
5694
+ # })
5695
+ #
5696
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactFlowModuleContent AWS API Documentation
5697
+ #
5698
+ # @overload update_contact_flow_module_content(params = {})
5699
+ # @param [Hash] params ({})
5700
+ def update_contact_flow_module_content(params = {}, options = {})
5701
+ req = build_request(:update_contact_flow_module_content, params)
5702
+ req.send_request(options)
5703
+ end
5704
+
5705
+ # Updates metadata about specified contact flow module.
5706
+ #
5707
+ # @option params [required, String] :instance_id
5708
+ # The identifier of the Amazon Connect instance. You can find the
5709
+ # instanceId in the ARN of the instance.
5710
+ #
5711
+ # @option params [required, String] :contact_flow_module_id
5712
+ # The identifier of the contact flow module.
5713
+ #
5714
+ # @option params [String] :name
5715
+ # The name of the contact flow module.
5716
+ #
5717
+ # @option params [String] :description
5718
+ # The description of the contact flow module.
5719
+ #
5720
+ # @option params [String] :state
5721
+ # The state of contact flow module.
5722
+ #
5723
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5724
+ #
5725
+ # @example Request syntax with placeholder values
5726
+ #
5727
+ # resp = client.update_contact_flow_module_metadata({
5728
+ # instance_id: "InstanceId", # required
5729
+ # contact_flow_module_id: "ContactFlowModuleId", # required
5730
+ # name: "ContactFlowModuleName",
5731
+ # description: "ContactFlowModuleDescription",
5732
+ # state: "ACTIVE", # accepts ACTIVE, ARCHIVED
5733
+ # })
5734
+ #
5735
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactFlowModuleMetadata AWS API Documentation
5736
+ #
5737
+ # @overload update_contact_flow_module_metadata(params = {})
5738
+ # @param [Hash] params ({})
5739
+ def update_contact_flow_module_metadata(params = {}, options = {})
5740
+ req = build_request(:update_contact_flow_module_metadata, params)
5741
+ req.send_request(options)
5742
+ end
5743
+
5058
5744
  # The name of the contact flow.
5059
5745
  #
5060
5746
  # You can also create and update contact flows using the [Amazon Connect
@@ -5096,6 +5782,43 @@ module Aws::Connect
5096
5782
  req.send_request(options)
5097
5783
  end
5098
5784
 
5785
+ # Updates the scheduled time of a task contact that is already
5786
+ # scheduled.
5787
+ #
5788
+ # @option params [required, String] :instance_id
5789
+ # The identifier of the Amazon Connect instance. You can find the
5790
+ # instanceId in the ARN of the instance.
5791
+ #
5792
+ # @option params [required, String] :contact_id
5793
+ # The identifier of the contact.
5794
+ #
5795
+ # @option params [required, Time,DateTime,Date,Integer,String] :scheduled_time
5796
+ # The timestamp, in Unix Epoch seconds format, at which to start running
5797
+ # the inbound contact flow. The scheduled time cannot be in the past. It
5798
+ # must be within up to 6 days in future.
5799
+ #
5800
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5801
+ #
5802
+ # @example Request syntax with placeholder values
5803
+ #
5804
+ # resp = client.update_contact_schedule({
5805
+ # instance_id: "InstanceId", # required
5806
+ # contact_id: "ContactId", # required
5807
+ # scheduled_time: Time.now, # required
5808
+ # })
5809
+ #
5810
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateContactSchedule AWS API Documentation
5811
+ #
5812
+ # @overload update_contact_schedule(params = {})
5813
+ # @param [Hash] params ({})
5814
+ def update_contact_schedule(params = {}, options = {})
5815
+ req = build_request(:update_contact_schedule, params)
5816
+ req.send_request(options)
5817
+ end
5818
+
5819
+ # This API is in preview release for Amazon Connect and is subject to
5820
+ # change.
5821
+ #
5099
5822
  # Updates the hours of operation.
5100
5823
  #
5101
5824
  # @option params [required, String] :instance_id
@@ -5668,6 +6391,44 @@ module Aws::Connect
5668
6391
  req.send_request(options)
5669
6392
  end
5670
6393
 
6394
+ # This API is in preview release for Amazon Connect and is subject to
6395
+ # change.
6396
+ #
6397
+ # Updates a security profile.
6398
+ #
6399
+ # @option params [String] :description
6400
+ # The description of the security profile.
6401
+ #
6402
+ # @option params [Array<String>] :permissions
6403
+ # The permissions granted to a security profile.
6404
+ #
6405
+ # @option params [required, String] :security_profile_id
6406
+ # The identifier for the security profle.
6407
+ #
6408
+ # @option params [required, String] :instance_id
6409
+ # The identifier of the Amazon Connect instance. You can find the
6410
+ # instanceId in the ARN of the instance.
6411
+ #
6412
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
6413
+ #
6414
+ # @example Request syntax with placeholder values
6415
+ #
6416
+ # resp = client.update_security_profile({
6417
+ # description: "SecurityProfileDescription",
6418
+ # permissions: ["SecurityProfilePermission"],
6419
+ # security_profile_id: "SecurityProfileId", # required
6420
+ # instance_id: "InstanceId", # required
6421
+ # })
6422
+ #
6423
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateSecurityProfile AWS API Documentation
6424
+ #
6425
+ # @overload update_security_profile(params = {})
6426
+ # @param [Hash] params ({})
6427
+ def update_security_profile(params = {}, options = {})
6428
+ req = build_request(:update_security_profile, params)
6429
+ req.send_request(options)
6430
+ end
6431
+
5671
6432
  # Assigns the specified hierarchy group to the specified user.
5672
6433
  #
5673
6434
  # @option params [String] :hierarchy_group_id
@@ -5932,7 +6693,7 @@ module Aws::Connect
5932
6693
  params: params,
5933
6694
  config: config)
5934
6695
  context[:gem_name] = 'aws-sdk-connect'
5935
- context[:gem_version] = '1.55.0'
6696
+ context[:gem_version] = '1.59.0'
5936
6697
  Seahorse::Client::Request.new(handlers, context)
5937
6698
  end
5938
6699