aws-sdk-connect 1.54.0 → 1.55.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
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data/CHANGELOG.md CHANGED
@@ -1,6 +1,11 @@
1
1
  Unreleased Changes
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  ------------------
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3
 
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+ 1.55.0 (2021-11-02)
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+ ------------------
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+
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+ * Feature - Amazon Connect Chat now supports real-time message streaming.
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+
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  1.54.0 (2021-10-29)
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  ------------------
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11
 
data/VERSION CHANGED
@@ -1 +1 @@
1
- 1.54.0
1
+ 1.55.0
@@ -2588,14 +2588,13 @@ module Aws::Connect
2588
2588
  # instance_id: "InstanceId", # required
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2589
  # filters: { # required
2590
2590
  # queues: ["QueueId"],
2591
- # routing_profiles: ["RoutingProfileId"],
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  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2593
2592
  # },
2594
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2593
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2595
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  # current_metrics: [ # required
2596
2595
  # {
2597
2596
  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
2598
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2597
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2599
2598
  # },
2600
2599
  # ],
2601
2600
  # next_token: "NextToken",
@@ -2608,15 +2607,10 @@ module Aws::Connect
2608
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  # resp.metric_results #=> Array
2609
2608
  # resp.metric_results[0].dimensions.queue.id #=> String
2610
2609
  # resp.metric_results[0].dimensions.queue.arn #=> String
2611
- # resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
2612
2610
  # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
2613
- # resp.metric_results[0].dimensions.routing_profile.id #=> String
2614
- # resp.metric_results[0].dimensions.routing_profile.arn #=> String
2615
- # resp.metric_results[0].dimensions.instance_reference.id #=> String
2616
- # resp.metric_results[0].dimensions.instance_reference.arn #=> String
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2611
  # resp.metric_results[0].collections #=> Array
2618
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  # resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
2619
- # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
2613
+ # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
2620
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  # resp.metric_results[0].collections[0].value #=> Float
2621
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  # resp.data_snapshot_time #=> Time
2622
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  #
@@ -2917,19 +2911,18 @@ module Aws::Connect
2917
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  # end_time: Time.now, # required
2918
2912
  # filters: { # required
2919
2913
  # queues: ["QueueId"],
2920
- # routing_profiles: ["RoutingProfileId"],
2921
2914
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2922
2915
  # },
2923
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2916
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2924
2917
  # historical_metrics: [ # required
2925
2918
  # {
2926
- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2919
+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2927
2920
  # threshold: {
2928
2921
  # comparison: "LT", # accepts LT
2929
2922
  # threshold_value: 1.0,
2930
2923
  # },
2931
2924
  # statistic: "SUM", # accepts SUM, MAX, AVG
2932
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2925
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2933
2926
  # },
2934
2927
  # ],
2935
2928
  # next_token: "NextToken",
@@ -2942,18 +2935,13 @@ module Aws::Connect
2942
2935
  # resp.metric_results #=> Array
2943
2936
  # resp.metric_results[0].dimensions.queue.id #=> String
2944
2937
  # resp.metric_results[0].dimensions.queue.arn #=> String
2945
- # resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
2946
2938
  # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
2947
- # resp.metric_results[0].dimensions.routing_profile.id #=> String
2948
- # resp.metric_results[0].dimensions.routing_profile.arn #=> String
2949
- # resp.metric_results[0].dimensions.instance_reference.id #=> String
2950
- # resp.metric_results[0].dimensions.instance_reference.arn #=> String
2951
2939
  # resp.metric_results[0].collections #=> Array
2952
- # resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_TRANSFERRED_IN_BY_AGENT", "CONTACTS_TRANSFERRED_OUT_BY_AGENT", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
2940
+ # resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
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2941
  # resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
2954
2942
  # resp.metric_results[0].collections[0].metric.threshold.threshold_value #=> Float
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2943
  # resp.metric_results[0].collections[0].metric.statistic #=> String, one of "SUM", "MAX", "AVG"
2956
- # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
2944
+ # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
2957
2945
  # resp.metric_results[0].collections[0].value #=> Float
2958
2946
  #
2959
2947
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetMetricData AWS API Documentation
@@ -4357,8 +4345,8 @@ module Aws::Connect
4357
4345
  # display_name: "DisplayName", # required
4358
4346
  # },
4359
4347
  # initial_message: {
4360
- # content_type: "ChatContentType",
4361
- # content: "ChatContent",
4348
+ # content_type: "ChatContentType", # required
4349
+ # content: "ChatContent", # required
4362
4350
  # },
4363
4351
  # client_token: "ClientToken",
4364
4352
  # })
@@ -4677,7 +4665,7 @@ module Aws::Connect
4677
4665
  # references: {
4678
4666
  # "ReferenceKey" => {
4679
4667
  # value: "ReferenceValue", # required
4680
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
4668
+ # type: "URL", # required, accepts URL
4681
4669
  # },
4682
4670
  # },
4683
4671
  # description: "Description",
@@ -5944,7 +5932,7 @@ module Aws::Connect
5944
5932
  params: params,
5945
5933
  config: config)
5946
5934
  context[:gem_name] = 'aws-sdk-connect'
5947
- context[:gem_version] = '1.54.0'
5935
+ context[:gem_version] = '1.55.0'
5948
5936
  Seahorse::Client::Request.new(handlers, context)
5949
5937
  end
5950
5938
 
@@ -206,7 +206,6 @@ module Aws::Connect
206
206
  InstanceAttributeType = Shapes::StringShape.new(name: 'InstanceAttributeType')
207
207
  InstanceAttributeValue = Shapes::StringShape.new(name: 'InstanceAttributeValue')
208
208
  InstanceId = Shapes::StringShape.new(name: 'InstanceId')
209
- InstanceReference = Shapes::StructureShape.new(name: 'InstanceReference')
210
209
  InstanceStatus = Shapes::StringShape.new(name: 'InstanceStatus')
211
210
  InstanceStatusReason = Shapes::StructureShape.new(name: 'InstanceStatusReason')
212
211
  InstanceStorageConfig = Shapes::StructureShape.new(name: 'InstanceStorageConfig')
@@ -367,10 +366,8 @@ module Aws::Connect
367
366
  RoutingProfileQueueConfigSummaryList = Shapes::ListShape.new(name: 'RoutingProfileQueueConfigSummaryList')
368
367
  RoutingProfileQueueReference = Shapes::StructureShape.new(name: 'RoutingProfileQueueReference')
369
368
  RoutingProfileQueueReferenceList = Shapes::ListShape.new(name: 'RoutingProfileQueueReferenceList')
370
- RoutingProfileReference = Shapes::StructureShape.new(name: 'RoutingProfileReference')
371
369
  RoutingProfileSummary = Shapes::StructureShape.new(name: 'RoutingProfileSummary')
372
370
  RoutingProfileSummaryList = Shapes::ListShape.new(name: 'RoutingProfileSummaryList')
373
- RoutingProfiles = Shapes::ListShape.new(name: 'RoutingProfiles')
374
371
  S3Config = Shapes::StructureShape.new(name: 'S3Config')
375
372
  SecurityKey = Shapes::StructureShape.new(name: 'SecurityKey')
376
373
  SecurityKeysList = Shapes::ListShape.new(name: 'SecurityKeysList')
@@ -542,8 +539,8 @@ module Aws::Connect
542
539
 
543
540
  Channels.member = Shapes::ShapeRef.new(shape: Channel)
544
541
 
545
- ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType, location_name: "ContentType"))
546
- ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, location_name: "Content"))
542
+ ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType, required: true, location_name: "ContentType"))
543
+ ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, required: true, location_name: "Content"))
547
544
  ChatMessage.struct_class = Types::ChatMessage
548
545
 
549
546
  ChatStreamingConfiguration.add_member(:streaming_endpoint_arn, Shapes::ShapeRef.new(shape: ChatStreamingEndpointARN, required: true, location_name: "StreamingEndpointArn"))
@@ -851,8 +848,6 @@ module Aws::Connect
851
848
 
852
849
  Dimensions.add_member(:queue, Shapes::ShapeRef.new(shape: QueueReference, location_name: "Queue"))
853
850
  Dimensions.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, location_name: "Channel"))
854
- Dimensions.add_member(:routing_profile, Shapes::ShapeRef.new(shape: RoutingProfileReference, location_name: "RoutingProfile"))
855
- Dimensions.add_member(:instance_reference, Shapes::ShapeRef.new(shape: InstanceReference, location_name: "InstanceReference"))
856
851
  Dimensions.struct_class = Types::Dimensions
857
852
 
858
853
  DisassociateApprovedOriginRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
@@ -900,7 +895,6 @@ module Aws::Connect
900
895
  EncryptionConfig.struct_class = Types::EncryptionConfig
901
896
 
902
897
  Filters.add_member(:queues, Shapes::ShapeRef.new(shape: Queues, location_name: "Queues"))
903
- Filters.add_member(:routing_profiles, Shapes::ShapeRef.new(shape: RoutingProfiles, location_name: "RoutingProfiles"))
904
898
  Filters.add_member(:channels, Shapes::ShapeRef.new(shape: Channels, location_name: "Channels"))
905
899
  Filters.struct_class = Types::Filters
906
900
 
@@ -1050,10 +1044,6 @@ module Aws::Connect
1050
1044
  Instance.add_member(:outbound_calls_enabled, Shapes::ShapeRef.new(shape: OutboundCallsEnabled, location_name: "OutboundCallsEnabled"))
1051
1045
  Instance.struct_class = Types::Instance
1052
1046
 
1053
- InstanceReference.add_member(:id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "Id"))
1054
- InstanceReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1055
- InstanceReference.struct_class = Types::InstanceReference
1056
-
1057
1047
  InstanceStatusReason.add_member(:message, Shapes::ShapeRef.new(shape: String, location_name: "Message"))
1058
1048
  InstanceStatusReason.struct_class = Types::InstanceStatusReason
1059
1049
 
@@ -1421,7 +1411,6 @@ module Aws::Connect
1421
1411
 
1422
1412
  QueueReference.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
1423
1413
  QueueReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1424
- QueueReference.add_member(:queue_type, Shapes::ShapeRef.new(shape: QueueType, location_name: "QueueType"))
1425
1414
  QueueReference.struct_class = Types::QueueReference
1426
1415
 
1427
1416
  QueueSummary.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
@@ -1517,10 +1506,6 @@ module Aws::Connect
1517
1506
 
1518
1507
  RoutingProfileQueueReferenceList.member = Shapes::ShapeRef.new(shape: RoutingProfileQueueReference)
1519
1508
 
1520
- RoutingProfileReference.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
1521
- RoutingProfileReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1522
- RoutingProfileReference.struct_class = Types::RoutingProfileReference
1523
-
1524
1509
  RoutingProfileSummary.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
1525
1510
  RoutingProfileSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1526
1511
  RoutingProfileSummary.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, location_name: "Name"))
@@ -1528,8 +1513,6 @@ module Aws::Connect
1528
1513
 
1529
1514
  RoutingProfileSummaryList.member = Shapes::ShapeRef.new(shape: RoutingProfileSummary)
1530
1515
 
1531
- RoutingProfiles.member = Shapes::ShapeRef.new(shape: RoutingProfileId)
1532
-
1533
1516
  S3Config.add_member(:bucket_name, Shapes::ShapeRef.new(shape: BucketName, required: true, location_name: "BucketName"))
1534
1517
  S3Config.add_member(:bucket_prefix, Shapes::ShapeRef.new(shape: Prefix, required: true, location_name: "BucketPrefix"))
1535
1518
  S3Config.add_member(:encryption_config, Shapes::ShapeRef.new(shape: EncryptionConfig, location_name: "EncryptionConfig"))
@@ -443,8 +443,8 @@ module Aws::Connect
443
443
  # data as a hash:
444
444
  #
445
445
  # {
446
- # content_type: "ChatContentType",
447
- # content: "ChatContent",
446
+ # content_type: "ChatContentType", # required
447
+ # content: "ChatContent", # required
448
448
  # }
449
449
  #
450
450
  # @!attribute [rw] content_type
@@ -1432,7 +1432,7 @@ module Aws::Connect
1432
1432
  :hierarchy_group_id,
1433
1433
  :instance_id,
1434
1434
  :tags)
1435
- SENSITIVE = [:password]
1435
+ SENSITIVE = []
1436
1436
  include Aws::Structure
1437
1437
  end
1438
1438
 
@@ -1498,7 +1498,7 @@ module Aws::Connect
1498
1498
  #
1499
1499
  # {
1500
1500
  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
1501
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
1501
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
1502
1502
  # }
1503
1503
  #
1504
1504
  # @!attribute [rw] name
@@ -2212,21 +2212,11 @@ module Aws::Connect
2212
2212
  # The channel used for grouping and filters.
2213
2213
  # @return [String]
2214
2214
  #
2215
- # @!attribute [rw] routing_profile
2216
- # The routing profile.
2217
- # @return [Types::RoutingProfileReference]
2218
- #
2219
- # @!attribute [rw] instance_reference
2220
- # The instance reference.
2221
- # @return [Types::InstanceReference]
2222
- #
2223
2215
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Dimensions AWS API Documentation
2224
2216
  #
2225
2217
  class Dimensions < Struct.new(
2226
2218
  :queue,
2227
- :channel,
2228
- :routing_profile,
2229
- :instance_reference)
2219
+ :channel)
2230
2220
  SENSITIVE = []
2231
2221
  include Aws::Structure
2232
2222
  end
@@ -2534,7 +2524,6 @@ module Aws::Connect
2534
2524
  #
2535
2525
  # {
2536
2526
  # queues: ["QueueId"],
2537
- # routing_profiles: ["RoutingProfileId"],
2538
2527
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2539
2528
  # }
2540
2529
  #
@@ -2543,10 +2532,6 @@ module Aws::Connect
2543
2532
  # queues per request.
2544
2533
  # @return [Array<String>]
2545
2534
  #
2546
- # @!attribute [rw] routing_profiles
2547
- # The filters used to sort routing profiles.
2548
- # @return [Array<String>]
2549
- #
2550
2535
  # @!attribute [rw] channels
2551
2536
  # The channel to use to filter the metrics.
2552
2537
  # @return [Array<String>]
@@ -2555,7 +2540,6 @@ module Aws::Connect
2555
2540
  #
2556
2541
  class Filters < Struct.new(
2557
2542
  :queues,
2558
- :routing_profiles,
2559
2543
  :channels)
2560
2544
  SENSITIVE = []
2561
2545
  include Aws::Structure
@@ -2605,14 +2589,13 @@ module Aws::Connect
2605
2589
  # instance_id: "InstanceId", # required
2606
2590
  # filters: { # required
2607
2591
  # queues: ["QueueId"],
2608
- # routing_profiles: ["RoutingProfileId"],
2609
2592
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2610
2593
  # },
2611
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2594
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2612
2595
  # current_metrics: [ # required
2613
2596
  # {
2614
2597
  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
2615
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2598
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2616
2599
  # },
2617
2600
  # ],
2618
2601
  # next_token: "NextToken",
@@ -2852,19 +2835,18 @@ module Aws::Connect
2852
2835
  # end_time: Time.now, # required
2853
2836
  # filters: { # required
2854
2837
  # queues: ["QueueId"],
2855
- # routing_profiles: ["RoutingProfileId"],
2856
2838
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2857
2839
  # },
2858
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2840
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2859
2841
  # historical_metrics: [ # required
2860
2842
  # {
2861
- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2843
+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2862
2844
  # threshold: {
2863
2845
  # comparison: "LT", # accepts LT
2864
2846
  # threshold_value: 1.0,
2865
2847
  # },
2866
2848
  # statistic: "SUM", # accepts SUM, MAX, AVG
2867
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2849
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2868
2850
  # },
2869
2851
  # ],
2870
2852
  # next_token: "NextToken",
@@ -3380,13 +3362,13 @@ module Aws::Connect
3380
3362
  # data as a hash:
3381
3363
  #
3382
3364
  # {
3383
- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
3365
+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
3384
3366
  # threshold: {
3385
3367
  # comparison: "LT", # accepts LT
3386
3368
  # threshold_value: 1.0,
3387
3369
  # },
3388
3370
  # statistic: "SUM", # accepts SUM, MAX, AVG
3389
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
3371
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
3390
3372
  # }
3391
3373
  #
3392
3374
  # @!attribute [rw] name
@@ -3649,25 +3631,6 @@ module Aws::Connect
3649
3631
  include Aws::Structure
3650
3632
  end
3651
3633
 
3652
- # The instance reference.
3653
- #
3654
- # @!attribute [rw] id
3655
- # The identifier of the instance reference.
3656
- # @return [String]
3657
- #
3658
- # @!attribute [rw] arn
3659
- # The Amazon Resource Name (ARN) of the instance reference.
3660
- # @return [String]
3661
- #
3662
- # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InstanceReference AWS API Documentation
3663
- #
3664
- class InstanceReference < Struct.new(
3665
- :id,
3666
- :arn)
3667
- SENSITIVE = []
3668
- include Aws::Structure
3669
- end
3670
-
3671
3634
  # Relevant details why the instance was not successfully created.
3672
3635
  #
3673
3636
  # @!attribute [rw] message
@@ -5668,16 +5631,11 @@ module Aws::Connect
5668
5631
  # The Amazon Resource Name (ARN) of the queue.
5669
5632
  # @return [String]
5670
5633
  #
5671
- # @!attribute [rw] queue_type
5672
- # The type of queue.
5673
- # @return [String]
5674
- #
5675
5634
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/QueueReference AWS API Documentation
5676
5635
  #
5677
5636
  class QueueReference < Struct.new(
5678
5637
  :id,
5679
- :arn,
5680
- :queue_type)
5638
+ :arn)
5681
5639
  SENSITIVE = []
5682
5640
  include Aws::Structure
5683
5641
  end
@@ -5843,7 +5801,7 @@ module Aws::Connect
5843
5801
  #
5844
5802
  # {
5845
5803
  # value: "ReferenceValue", # required
5846
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
5804
+ # type: "URL", # required, accepts URL
5847
5805
  # }
5848
5806
  #
5849
5807
  # @!attribute [rw] value
@@ -6130,25 +6088,6 @@ module Aws::Connect
6130
6088
  include Aws::Structure
6131
6089
  end
6132
6090
 
6133
- # The routing profile reference.
6134
- #
6135
- # @!attribute [rw] id
6136
- # The identifier of the routing profile reference.
6137
- # @return [String]
6138
- #
6139
- # @!attribute [rw] arn
6140
- # The Amazon Resource Name (ARN) of the routing profile reference.
6141
- # @return [String]
6142
- #
6143
- # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingProfileReference AWS API Documentation
6144
- #
6145
- class RoutingProfileReference < Struct.new(
6146
- :id,
6147
- :arn)
6148
- SENSITIVE = []
6149
- include Aws::Structure
6150
- end
6151
-
6152
6091
  # Contains summary information about a routing profile.
6153
6092
  #
6154
6093
  # @!attribute [rw] id
@@ -6285,8 +6224,8 @@ module Aws::Connect
6285
6224
  # display_name: "DisplayName", # required
6286
6225
  # },
6287
6226
  # initial_message: {
6288
- # content_type: "ChatContentType",
6289
- # content: "ChatContent",
6227
+ # content_type: "ChatContentType", # required
6228
+ # content: "ChatContent", # required
6290
6229
  # },
6291
6230
  # client_token: "ClientToken",
6292
6231
  # }
@@ -6612,7 +6551,7 @@ module Aws::Connect
6612
6551
  # references: {
6613
6552
  # "ReferenceKey" => {
6614
6553
  # value: "ReferenceValue", # required
6615
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
6554
+ # type: "URL", # required, accepts URL
6616
6555
  # },
6617
6556
  # },
6618
6557
  # description: "Description",
@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
48
48
  # @!group service
49
49
  module Aws::Connect
50
50
 
51
- GEM_VERSION = '1.54.0'
51
+ GEM_VERSION = '1.55.0'
52
52
 
53
53
  end
metadata CHANGED
@@ -1,14 +1,14 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: aws-sdk-connect
3
3
  version: !ruby/object:Gem::Version
4
- version: 1.54.0
4
+ version: 1.55.0
5
5
  platform: ruby
6
6
  authors:
7
7
  - Amazon Web Services
8
8
  autorequire:
9
9
  bindir: bin
10
10
  cert_chain: []
11
- date: 2021-10-29 00:00:00.000000000 Z
11
+ date: 2021-11-02 00:00:00.000000000 Z
12
12
  dependencies:
13
13
  - !ruby/object:Gem::Dependency
14
14
  name: aws-sdk-core