aws-sdk-connect 1.54.0 → 1.55.0

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data/CHANGELOG.md CHANGED
@@ -1,6 +1,11 @@
1
1
  Unreleased Changes
2
2
  ------------------
3
3
 
4
+ 1.55.0 (2021-11-02)
5
+ ------------------
6
+
7
+ * Feature - Amazon Connect Chat now supports real-time message streaming.
8
+
4
9
  1.54.0 (2021-10-29)
5
10
  ------------------
6
11
 
data/VERSION CHANGED
@@ -1 +1 @@
1
- 1.54.0
1
+ 1.55.0
@@ -2588,14 +2588,13 @@ module Aws::Connect
2588
2588
  # instance_id: "InstanceId", # required
2589
2589
  # filters: { # required
2590
2590
  # queues: ["QueueId"],
2591
- # routing_profiles: ["RoutingProfileId"],
2592
2591
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2593
2592
  # },
2594
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2593
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2595
2594
  # current_metrics: [ # required
2596
2595
  # {
2597
2596
  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
2598
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2597
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2599
2598
  # },
2600
2599
  # ],
2601
2600
  # next_token: "NextToken",
@@ -2608,15 +2607,10 @@ module Aws::Connect
2608
2607
  # resp.metric_results #=> Array
2609
2608
  # resp.metric_results[0].dimensions.queue.id #=> String
2610
2609
  # resp.metric_results[0].dimensions.queue.arn #=> String
2611
- # resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
2612
2610
  # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
2613
- # resp.metric_results[0].dimensions.routing_profile.id #=> String
2614
- # resp.metric_results[0].dimensions.routing_profile.arn #=> String
2615
- # resp.metric_results[0].dimensions.instance_reference.id #=> String
2616
- # resp.metric_results[0].dimensions.instance_reference.arn #=> String
2617
2611
  # resp.metric_results[0].collections #=> Array
2618
2612
  # resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
2619
- # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
2613
+ # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
2620
2614
  # resp.metric_results[0].collections[0].value #=> Float
2621
2615
  # resp.data_snapshot_time #=> Time
2622
2616
  #
@@ -2917,19 +2911,18 @@ module Aws::Connect
2917
2911
  # end_time: Time.now, # required
2918
2912
  # filters: { # required
2919
2913
  # queues: ["QueueId"],
2920
- # routing_profiles: ["RoutingProfileId"],
2921
2914
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2922
2915
  # },
2923
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2916
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2924
2917
  # historical_metrics: [ # required
2925
2918
  # {
2926
- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2919
+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2927
2920
  # threshold: {
2928
2921
  # comparison: "LT", # accepts LT
2929
2922
  # threshold_value: 1.0,
2930
2923
  # },
2931
2924
  # statistic: "SUM", # accepts SUM, MAX, AVG
2932
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2925
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2933
2926
  # },
2934
2927
  # ],
2935
2928
  # next_token: "NextToken",
@@ -2942,18 +2935,13 @@ module Aws::Connect
2942
2935
  # resp.metric_results #=> Array
2943
2936
  # resp.metric_results[0].dimensions.queue.id #=> String
2944
2937
  # resp.metric_results[0].dimensions.queue.arn #=> String
2945
- # resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
2946
2938
  # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
2947
- # resp.metric_results[0].dimensions.routing_profile.id #=> String
2948
- # resp.metric_results[0].dimensions.routing_profile.arn #=> String
2949
- # resp.metric_results[0].dimensions.instance_reference.id #=> String
2950
- # resp.metric_results[0].dimensions.instance_reference.arn #=> String
2951
2939
  # resp.metric_results[0].collections #=> Array
2952
- # resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_TRANSFERRED_IN_BY_AGENT", "CONTACTS_TRANSFERRED_OUT_BY_AGENT", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
2940
+ # resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
2953
2941
  # resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
2954
2942
  # resp.metric_results[0].collections[0].metric.threshold.threshold_value #=> Float
2955
2943
  # resp.metric_results[0].collections[0].metric.statistic #=> String, one of "SUM", "MAX", "AVG"
2956
- # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
2944
+ # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
2957
2945
  # resp.metric_results[0].collections[0].value #=> Float
2958
2946
  #
2959
2947
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetMetricData AWS API Documentation
@@ -4357,8 +4345,8 @@ module Aws::Connect
4357
4345
  # display_name: "DisplayName", # required
4358
4346
  # },
4359
4347
  # initial_message: {
4360
- # content_type: "ChatContentType",
4361
- # content: "ChatContent",
4348
+ # content_type: "ChatContentType", # required
4349
+ # content: "ChatContent", # required
4362
4350
  # },
4363
4351
  # client_token: "ClientToken",
4364
4352
  # })
@@ -4677,7 +4665,7 @@ module Aws::Connect
4677
4665
  # references: {
4678
4666
  # "ReferenceKey" => {
4679
4667
  # value: "ReferenceValue", # required
4680
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
4668
+ # type: "URL", # required, accepts URL
4681
4669
  # },
4682
4670
  # },
4683
4671
  # description: "Description",
@@ -5944,7 +5932,7 @@ module Aws::Connect
5944
5932
  params: params,
5945
5933
  config: config)
5946
5934
  context[:gem_name] = 'aws-sdk-connect'
5947
- context[:gem_version] = '1.54.0'
5935
+ context[:gem_version] = '1.55.0'
5948
5936
  Seahorse::Client::Request.new(handlers, context)
5949
5937
  end
5950
5938
 
@@ -206,7 +206,6 @@ module Aws::Connect
206
206
  InstanceAttributeType = Shapes::StringShape.new(name: 'InstanceAttributeType')
207
207
  InstanceAttributeValue = Shapes::StringShape.new(name: 'InstanceAttributeValue')
208
208
  InstanceId = Shapes::StringShape.new(name: 'InstanceId')
209
- InstanceReference = Shapes::StructureShape.new(name: 'InstanceReference')
210
209
  InstanceStatus = Shapes::StringShape.new(name: 'InstanceStatus')
211
210
  InstanceStatusReason = Shapes::StructureShape.new(name: 'InstanceStatusReason')
212
211
  InstanceStorageConfig = Shapes::StructureShape.new(name: 'InstanceStorageConfig')
@@ -367,10 +366,8 @@ module Aws::Connect
367
366
  RoutingProfileQueueConfigSummaryList = Shapes::ListShape.new(name: 'RoutingProfileQueueConfigSummaryList')
368
367
  RoutingProfileQueueReference = Shapes::StructureShape.new(name: 'RoutingProfileQueueReference')
369
368
  RoutingProfileQueueReferenceList = Shapes::ListShape.new(name: 'RoutingProfileQueueReferenceList')
370
- RoutingProfileReference = Shapes::StructureShape.new(name: 'RoutingProfileReference')
371
369
  RoutingProfileSummary = Shapes::StructureShape.new(name: 'RoutingProfileSummary')
372
370
  RoutingProfileSummaryList = Shapes::ListShape.new(name: 'RoutingProfileSummaryList')
373
- RoutingProfiles = Shapes::ListShape.new(name: 'RoutingProfiles')
374
371
  S3Config = Shapes::StructureShape.new(name: 'S3Config')
375
372
  SecurityKey = Shapes::StructureShape.new(name: 'SecurityKey')
376
373
  SecurityKeysList = Shapes::ListShape.new(name: 'SecurityKeysList')
@@ -542,8 +539,8 @@ module Aws::Connect
542
539
 
543
540
  Channels.member = Shapes::ShapeRef.new(shape: Channel)
544
541
 
545
- ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType, location_name: "ContentType"))
546
- ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, location_name: "Content"))
542
+ ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType, required: true, location_name: "ContentType"))
543
+ ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, required: true, location_name: "Content"))
547
544
  ChatMessage.struct_class = Types::ChatMessage
548
545
 
549
546
  ChatStreamingConfiguration.add_member(:streaming_endpoint_arn, Shapes::ShapeRef.new(shape: ChatStreamingEndpointARN, required: true, location_name: "StreamingEndpointArn"))
@@ -851,8 +848,6 @@ module Aws::Connect
851
848
 
852
849
  Dimensions.add_member(:queue, Shapes::ShapeRef.new(shape: QueueReference, location_name: "Queue"))
853
850
  Dimensions.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, location_name: "Channel"))
854
- Dimensions.add_member(:routing_profile, Shapes::ShapeRef.new(shape: RoutingProfileReference, location_name: "RoutingProfile"))
855
- Dimensions.add_member(:instance_reference, Shapes::ShapeRef.new(shape: InstanceReference, location_name: "InstanceReference"))
856
851
  Dimensions.struct_class = Types::Dimensions
857
852
 
858
853
  DisassociateApprovedOriginRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
@@ -900,7 +895,6 @@ module Aws::Connect
900
895
  EncryptionConfig.struct_class = Types::EncryptionConfig
901
896
 
902
897
  Filters.add_member(:queues, Shapes::ShapeRef.new(shape: Queues, location_name: "Queues"))
903
- Filters.add_member(:routing_profiles, Shapes::ShapeRef.new(shape: RoutingProfiles, location_name: "RoutingProfiles"))
904
898
  Filters.add_member(:channels, Shapes::ShapeRef.new(shape: Channels, location_name: "Channels"))
905
899
  Filters.struct_class = Types::Filters
906
900
 
@@ -1050,10 +1044,6 @@ module Aws::Connect
1050
1044
  Instance.add_member(:outbound_calls_enabled, Shapes::ShapeRef.new(shape: OutboundCallsEnabled, location_name: "OutboundCallsEnabled"))
1051
1045
  Instance.struct_class = Types::Instance
1052
1046
 
1053
- InstanceReference.add_member(:id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "Id"))
1054
- InstanceReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1055
- InstanceReference.struct_class = Types::InstanceReference
1056
-
1057
1047
  InstanceStatusReason.add_member(:message, Shapes::ShapeRef.new(shape: String, location_name: "Message"))
1058
1048
  InstanceStatusReason.struct_class = Types::InstanceStatusReason
1059
1049
 
@@ -1421,7 +1411,6 @@ module Aws::Connect
1421
1411
 
1422
1412
  QueueReference.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
1423
1413
  QueueReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1424
- QueueReference.add_member(:queue_type, Shapes::ShapeRef.new(shape: QueueType, location_name: "QueueType"))
1425
1414
  QueueReference.struct_class = Types::QueueReference
1426
1415
 
1427
1416
  QueueSummary.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
@@ -1517,10 +1506,6 @@ module Aws::Connect
1517
1506
 
1518
1507
  RoutingProfileQueueReferenceList.member = Shapes::ShapeRef.new(shape: RoutingProfileQueueReference)
1519
1508
 
1520
- RoutingProfileReference.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
1521
- RoutingProfileReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1522
- RoutingProfileReference.struct_class = Types::RoutingProfileReference
1523
-
1524
1509
  RoutingProfileSummary.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
1525
1510
  RoutingProfileSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1526
1511
  RoutingProfileSummary.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, location_name: "Name"))
@@ -1528,8 +1513,6 @@ module Aws::Connect
1528
1513
 
1529
1514
  RoutingProfileSummaryList.member = Shapes::ShapeRef.new(shape: RoutingProfileSummary)
1530
1515
 
1531
- RoutingProfiles.member = Shapes::ShapeRef.new(shape: RoutingProfileId)
1532
-
1533
1516
  S3Config.add_member(:bucket_name, Shapes::ShapeRef.new(shape: BucketName, required: true, location_name: "BucketName"))
1534
1517
  S3Config.add_member(:bucket_prefix, Shapes::ShapeRef.new(shape: Prefix, required: true, location_name: "BucketPrefix"))
1535
1518
  S3Config.add_member(:encryption_config, Shapes::ShapeRef.new(shape: EncryptionConfig, location_name: "EncryptionConfig"))
@@ -443,8 +443,8 @@ module Aws::Connect
443
443
  # data as a hash:
444
444
  #
445
445
  # {
446
- # content_type: "ChatContentType",
447
- # content: "ChatContent",
446
+ # content_type: "ChatContentType", # required
447
+ # content: "ChatContent", # required
448
448
  # }
449
449
  #
450
450
  # @!attribute [rw] content_type
@@ -1432,7 +1432,7 @@ module Aws::Connect
1432
1432
  :hierarchy_group_id,
1433
1433
  :instance_id,
1434
1434
  :tags)
1435
- SENSITIVE = [:password]
1435
+ SENSITIVE = []
1436
1436
  include Aws::Structure
1437
1437
  end
1438
1438
 
@@ -1498,7 +1498,7 @@ module Aws::Connect
1498
1498
  #
1499
1499
  # {
1500
1500
  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
1501
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
1501
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
1502
1502
  # }
1503
1503
  #
1504
1504
  # @!attribute [rw] name
@@ -2212,21 +2212,11 @@ module Aws::Connect
2212
2212
  # The channel used for grouping and filters.
2213
2213
  # @return [String]
2214
2214
  #
2215
- # @!attribute [rw] routing_profile
2216
- # The routing profile.
2217
- # @return [Types::RoutingProfileReference]
2218
- #
2219
- # @!attribute [rw] instance_reference
2220
- # The instance reference.
2221
- # @return [Types::InstanceReference]
2222
- #
2223
2215
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Dimensions AWS API Documentation
2224
2216
  #
2225
2217
  class Dimensions < Struct.new(
2226
2218
  :queue,
2227
- :channel,
2228
- :routing_profile,
2229
- :instance_reference)
2219
+ :channel)
2230
2220
  SENSITIVE = []
2231
2221
  include Aws::Structure
2232
2222
  end
@@ -2534,7 +2524,6 @@ module Aws::Connect
2534
2524
  #
2535
2525
  # {
2536
2526
  # queues: ["QueueId"],
2537
- # routing_profiles: ["RoutingProfileId"],
2538
2527
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2539
2528
  # }
2540
2529
  #
@@ -2543,10 +2532,6 @@ module Aws::Connect
2543
2532
  # queues per request.
2544
2533
  # @return [Array<String>]
2545
2534
  #
2546
- # @!attribute [rw] routing_profiles
2547
- # The filters used to sort routing profiles.
2548
- # @return [Array<String>]
2549
- #
2550
2535
  # @!attribute [rw] channels
2551
2536
  # The channel to use to filter the metrics.
2552
2537
  # @return [Array<String>]
@@ -2555,7 +2540,6 @@ module Aws::Connect
2555
2540
  #
2556
2541
  class Filters < Struct.new(
2557
2542
  :queues,
2558
- :routing_profiles,
2559
2543
  :channels)
2560
2544
  SENSITIVE = []
2561
2545
  include Aws::Structure
@@ -2605,14 +2589,13 @@ module Aws::Connect
2605
2589
  # instance_id: "InstanceId", # required
2606
2590
  # filters: { # required
2607
2591
  # queues: ["QueueId"],
2608
- # routing_profiles: ["RoutingProfileId"],
2609
2592
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2610
2593
  # },
2611
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2594
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2612
2595
  # current_metrics: [ # required
2613
2596
  # {
2614
2597
  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
2615
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2598
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2616
2599
  # },
2617
2600
  # ],
2618
2601
  # next_token: "NextToken",
@@ -2852,19 +2835,18 @@ module Aws::Connect
2852
2835
  # end_time: Time.now, # required
2853
2836
  # filters: { # required
2854
2837
  # queues: ["QueueId"],
2855
- # routing_profiles: ["RoutingProfileId"],
2856
2838
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2857
2839
  # },
2858
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2840
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2859
2841
  # historical_metrics: [ # required
2860
2842
  # {
2861
- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2843
+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2862
2844
  # threshold: {
2863
2845
  # comparison: "LT", # accepts LT
2864
2846
  # threshold_value: 1.0,
2865
2847
  # },
2866
2848
  # statistic: "SUM", # accepts SUM, MAX, AVG
2867
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2849
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2868
2850
  # },
2869
2851
  # ],
2870
2852
  # next_token: "NextToken",
@@ -3380,13 +3362,13 @@ module Aws::Connect
3380
3362
  # data as a hash:
3381
3363
  #
3382
3364
  # {
3383
- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
3365
+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
3384
3366
  # threshold: {
3385
3367
  # comparison: "LT", # accepts LT
3386
3368
  # threshold_value: 1.0,
3387
3369
  # },
3388
3370
  # statistic: "SUM", # accepts SUM, MAX, AVG
3389
- # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
3371
+ # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
3390
3372
  # }
3391
3373
  #
3392
3374
  # @!attribute [rw] name
@@ -3649,25 +3631,6 @@ module Aws::Connect
3649
3631
  include Aws::Structure
3650
3632
  end
3651
3633
 
3652
- # The instance reference.
3653
- #
3654
- # @!attribute [rw] id
3655
- # The identifier of the instance reference.
3656
- # @return [String]
3657
- #
3658
- # @!attribute [rw] arn
3659
- # The Amazon Resource Name (ARN) of the instance reference.
3660
- # @return [String]
3661
- #
3662
- # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InstanceReference AWS API Documentation
3663
- #
3664
- class InstanceReference < Struct.new(
3665
- :id,
3666
- :arn)
3667
- SENSITIVE = []
3668
- include Aws::Structure
3669
- end
3670
-
3671
3634
  # Relevant details why the instance was not successfully created.
3672
3635
  #
3673
3636
  # @!attribute [rw] message
@@ -5668,16 +5631,11 @@ module Aws::Connect
5668
5631
  # The Amazon Resource Name (ARN) of the queue.
5669
5632
  # @return [String]
5670
5633
  #
5671
- # @!attribute [rw] queue_type
5672
- # The type of queue.
5673
- # @return [String]
5674
- #
5675
5634
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/QueueReference AWS API Documentation
5676
5635
  #
5677
5636
  class QueueReference < Struct.new(
5678
5637
  :id,
5679
- :arn,
5680
- :queue_type)
5638
+ :arn)
5681
5639
  SENSITIVE = []
5682
5640
  include Aws::Structure
5683
5641
  end
@@ -5843,7 +5801,7 @@ module Aws::Connect
5843
5801
  #
5844
5802
  # {
5845
5803
  # value: "ReferenceValue", # required
5846
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
5804
+ # type: "URL", # required, accepts URL
5847
5805
  # }
5848
5806
  #
5849
5807
  # @!attribute [rw] value
@@ -6130,25 +6088,6 @@ module Aws::Connect
6130
6088
  include Aws::Structure
6131
6089
  end
6132
6090
 
6133
- # The routing profile reference.
6134
- #
6135
- # @!attribute [rw] id
6136
- # The identifier of the routing profile reference.
6137
- # @return [String]
6138
- #
6139
- # @!attribute [rw] arn
6140
- # The Amazon Resource Name (ARN) of the routing profile reference.
6141
- # @return [String]
6142
- #
6143
- # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingProfileReference AWS API Documentation
6144
- #
6145
- class RoutingProfileReference < Struct.new(
6146
- :id,
6147
- :arn)
6148
- SENSITIVE = []
6149
- include Aws::Structure
6150
- end
6151
-
6152
6091
  # Contains summary information about a routing profile.
6153
6092
  #
6154
6093
  # @!attribute [rw] id
@@ -6285,8 +6224,8 @@ module Aws::Connect
6285
6224
  # display_name: "DisplayName", # required
6286
6225
  # },
6287
6226
  # initial_message: {
6288
- # content_type: "ChatContentType",
6289
- # content: "ChatContent",
6227
+ # content_type: "ChatContentType", # required
6228
+ # content: "ChatContent", # required
6290
6229
  # },
6291
6230
  # client_token: "ClientToken",
6292
6231
  # }
@@ -6612,7 +6551,7 @@ module Aws::Connect
6612
6551
  # references: {
6613
6552
  # "ReferenceKey" => {
6614
6553
  # value: "ReferenceValue", # required
6615
- # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
6554
+ # type: "URL", # required, accepts URL
6616
6555
  # },
6617
6556
  # },
6618
6557
  # description: "Description",
@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
48
48
  # @!group service
49
49
  module Aws::Connect
50
50
 
51
- GEM_VERSION = '1.54.0'
51
+ GEM_VERSION = '1.55.0'
52
52
 
53
53
  end
metadata CHANGED
@@ -1,14 +1,14 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: aws-sdk-connect
3
3
  version: !ruby/object:Gem::Version
4
- version: 1.54.0
4
+ version: 1.55.0
5
5
  platform: ruby
6
6
  authors:
7
7
  - Amazon Web Services
8
8
  autorequire:
9
9
  bindir: bin
10
10
  cert_chain: []
11
- date: 2021-10-29 00:00:00.000000000 Z
11
+ date: 2021-11-02 00:00:00.000000000 Z
12
12
  dependencies:
13
13
  - !ruby/object:Gem::Dependency
14
14
  name: aws-sdk-core