aws-sdk-connect 1.54.0 → 1.55.0
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- checksums.yaml +4 -4
- data/CHANGELOG.md +5 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +12 -24
- data/lib/aws-sdk-connect/client_api.rb +2 -19
- data/lib/aws-sdk-connect/types.rb +17 -78
- data/lib/aws-sdk-connect.rb +1 -1
- metadata +2 -2
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
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1
1
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---
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2
2
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SHA256:
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3
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-
metadata.gz:
|
4
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-
data.tar.gz:
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3
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+
metadata.gz: f51cf5bffe82046c7309c430e417e978dda97cebcc5a938163306cc34d6e24c6
|
4
|
+
data.tar.gz: e98555fed6e21998b51830b527871be3350f71eb0858e94c9e63881a0a696559
|
5
5
|
SHA512:
|
6
|
-
metadata.gz:
|
7
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-
data.tar.gz:
|
6
|
+
metadata.gz: f8c937e1463daaf9380cafa035067a29efea14bcecb973a946f4781691ce6a9a14348426d3a7397fac5ad7ccc779ad9ba0f14fb880301bd6315ebf4b99517ce0
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7
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+
data.tar.gz: d34711f830744df2cce191b23ef1fc8b0ba5915573644ed8f2b3a76b6eb35714930a777ccb2c76f641f6706999baa9d457163c73bfa2d2c3a167d681f4b4cd37
|
data/CHANGELOG.md
CHANGED
data/VERSION
CHANGED
@@ -1 +1 @@
|
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1
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-
1.
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1
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+
1.55.0
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@@ -2588,14 +2588,13 @@ module Aws::Connect
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|
2588
2588
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# instance_id: "InstanceId", # required
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2589
2589
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# filters: { # required
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2590
2590
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# queues: ["QueueId"],
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2591
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-
# routing_profiles: ["RoutingProfileId"],
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2592
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# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
|
2593
2592
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# },
|
2594
|
-
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
2593
|
+
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
2595
2594
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# current_metrics: [ # required
|
2596
2595
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# {
|
2597
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# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
|
2598
|
-
# unit: "SECONDS", # accepts SECONDS,
|
2597
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+
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
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2599
2598
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# },
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2600
2599
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# ],
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2601
2600
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# next_token: "NextToken",
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@@ -2608,15 +2607,10 @@ module Aws::Connect
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2608
2607
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# resp.metric_results #=> Array
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2609
2608
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# resp.metric_results[0].dimensions.queue.id #=> String
|
2610
2609
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# resp.metric_results[0].dimensions.queue.arn #=> String
|
2611
|
-
# resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
|
2612
2610
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# resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
|
2613
|
-
# resp.metric_results[0].dimensions.routing_profile.id #=> String
|
2614
|
-
# resp.metric_results[0].dimensions.routing_profile.arn #=> String
|
2615
|
-
# resp.metric_results[0].dimensions.instance_reference.id #=> String
|
2616
|
-
# resp.metric_results[0].dimensions.instance_reference.arn #=> String
|
2617
2611
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# resp.metric_results[0].collections #=> Array
|
2618
2612
|
# resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
|
2619
|
-
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "
|
2613
|
+
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
|
2620
2614
|
# resp.metric_results[0].collections[0].value #=> Float
|
2621
2615
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# resp.data_snapshot_time #=> Time
|
2622
2616
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#
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@@ -2917,19 +2911,18 @@ module Aws::Connect
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|
2917
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# end_time: Time.now, # required
|
2918
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# filters: { # required
|
2919
2913
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# queues: ["QueueId"],
|
2920
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-
# routing_profiles: ["RoutingProfileId"],
|
2921
2914
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# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
|
2922
2915
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# },
|
2923
|
-
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
2916
|
+
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
2924
2917
|
# historical_metrics: [ # required
|
2925
2918
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# {
|
2926
|
-
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE,
|
2919
|
+
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
|
2927
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# threshold: {
|
2928
2921
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# comparison: "LT", # accepts LT
|
2929
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# threshold_value: 1.0,
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2930
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# },
|
2931
2924
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# statistic: "SUM", # accepts SUM, MAX, AVG
|
2932
|
-
# unit: "SECONDS", # accepts SECONDS,
|
2925
|
+
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
2933
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# },
|
2934
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# ],
|
2935
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# next_token: "NextToken",
|
@@ -2942,18 +2935,13 @@ module Aws::Connect
|
|
2942
2935
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# resp.metric_results #=> Array
|
2943
2936
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# resp.metric_results[0].dimensions.queue.id #=> String
|
2944
2937
|
# resp.metric_results[0].dimensions.queue.arn #=> String
|
2945
|
-
# resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
|
2946
2938
|
# resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
|
2947
|
-
# resp.metric_results[0].dimensions.routing_profile.id #=> String
|
2948
|
-
# resp.metric_results[0].dimensions.routing_profile.arn #=> String
|
2949
|
-
# resp.metric_results[0].dimensions.instance_reference.id #=> String
|
2950
|
-
# resp.metric_results[0].dimensions.instance_reference.arn #=> String
|
2951
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# resp.metric_results[0].collections #=> Array
|
2952
|
-
# resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "
|
2940
|
+
# resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
|
2953
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|
# resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
|
2954
2942
|
# resp.metric_results[0].collections[0].metric.threshold.threshold_value #=> Float
|
2955
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|
# resp.metric_results[0].collections[0].metric.statistic #=> String, one of "SUM", "MAX", "AVG"
|
2956
|
-
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "
|
2944
|
+
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
|
2957
2945
|
# resp.metric_results[0].collections[0].value #=> Float
|
2958
2946
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#
|
2959
2947
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetMetricData AWS API Documentation
|
@@ -4357,8 +4345,8 @@ module Aws::Connect
|
|
4357
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|
# display_name: "DisplayName", # required
|
4358
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|
# },
|
4359
4347
|
# initial_message: {
|
4360
|
-
# content_type: "ChatContentType",
|
4361
|
-
# content: "ChatContent",
|
4348
|
+
# content_type: "ChatContentType", # required
|
4349
|
+
# content: "ChatContent", # required
|
4362
4350
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# },
|
4363
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# client_token: "ClientToken",
|
4364
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# })
|
@@ -4677,7 +4665,7 @@ module Aws::Connect
|
|
4677
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# references: {
|
4678
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# "ReferenceKey" => {
|
4679
4667
|
# value: "ReferenceValue", # required
|
4680
|
-
# type: "URL", # required, accepts URL
|
4668
|
+
# type: "URL", # required, accepts URL
|
4681
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# },
|
4682
4670
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# },
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4683
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# description: "Description",
|
@@ -5944,7 +5932,7 @@ module Aws::Connect
|
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5944
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params: params,
|
5945
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config: config)
|
5946
5934
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context[:gem_name] = 'aws-sdk-connect'
|
5947
|
-
context[:gem_version] = '1.
|
5935
|
+
context[:gem_version] = '1.55.0'
|
5948
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Seahorse::Client::Request.new(handlers, context)
|
5949
5937
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end
|
5950
5938
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@@ -206,7 +206,6 @@ module Aws::Connect
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|
206
206
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InstanceAttributeType = Shapes::StringShape.new(name: 'InstanceAttributeType')
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207
207
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InstanceAttributeValue = Shapes::StringShape.new(name: 'InstanceAttributeValue')
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208
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InstanceId = Shapes::StringShape.new(name: 'InstanceId')
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209
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-
InstanceReference = Shapes::StructureShape.new(name: 'InstanceReference')
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210
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InstanceStatus = Shapes::StringShape.new(name: 'InstanceStatus')
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211
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InstanceStatusReason = Shapes::StructureShape.new(name: 'InstanceStatusReason')
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InstanceStorageConfig = Shapes::StructureShape.new(name: 'InstanceStorageConfig')
|
@@ -367,10 +366,8 @@ module Aws::Connect
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367
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RoutingProfileQueueConfigSummaryList = Shapes::ListShape.new(name: 'RoutingProfileQueueConfigSummaryList')
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368
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RoutingProfileQueueReference = Shapes::StructureShape.new(name: 'RoutingProfileQueueReference')
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369
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RoutingProfileQueueReferenceList = Shapes::ListShape.new(name: 'RoutingProfileQueueReferenceList')
|
370
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-
RoutingProfileReference = Shapes::StructureShape.new(name: 'RoutingProfileReference')
|
371
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RoutingProfileSummary = Shapes::StructureShape.new(name: 'RoutingProfileSummary')
|
372
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RoutingProfileSummaryList = Shapes::ListShape.new(name: 'RoutingProfileSummaryList')
|
373
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-
RoutingProfiles = Shapes::ListShape.new(name: 'RoutingProfiles')
|
374
371
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S3Config = Shapes::StructureShape.new(name: 'S3Config')
|
375
372
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SecurityKey = Shapes::StructureShape.new(name: 'SecurityKey')
|
376
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SecurityKeysList = Shapes::ListShape.new(name: 'SecurityKeysList')
|
@@ -542,8 +539,8 @@ module Aws::Connect
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542
539
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543
540
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Channels.member = Shapes::ShapeRef.new(shape: Channel)
|
544
541
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|
545
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-
ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType, location_name: "ContentType"))
|
546
|
-
ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, location_name: "Content"))
|
542
|
+
ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType, required: true, location_name: "ContentType"))
|
543
|
+
ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, required: true, location_name: "Content"))
|
547
544
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ChatMessage.struct_class = Types::ChatMessage
|
548
545
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|
549
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ChatStreamingConfiguration.add_member(:streaming_endpoint_arn, Shapes::ShapeRef.new(shape: ChatStreamingEndpointARN, required: true, location_name: "StreamingEndpointArn"))
|
@@ -851,8 +848,6 @@ module Aws::Connect
|
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851
848
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852
849
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Dimensions.add_member(:queue, Shapes::ShapeRef.new(shape: QueueReference, location_name: "Queue"))
|
853
850
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Dimensions.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, location_name: "Channel"))
|
854
|
-
Dimensions.add_member(:routing_profile, Shapes::ShapeRef.new(shape: RoutingProfileReference, location_name: "RoutingProfile"))
|
855
|
-
Dimensions.add_member(:instance_reference, Shapes::ShapeRef.new(shape: InstanceReference, location_name: "InstanceReference"))
|
856
851
|
Dimensions.struct_class = Types::Dimensions
|
857
852
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|
858
853
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DisassociateApprovedOriginRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
|
@@ -900,7 +895,6 @@ module Aws::Connect
|
|
900
895
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EncryptionConfig.struct_class = Types::EncryptionConfig
|
901
896
|
|
902
897
|
Filters.add_member(:queues, Shapes::ShapeRef.new(shape: Queues, location_name: "Queues"))
|
903
|
-
Filters.add_member(:routing_profiles, Shapes::ShapeRef.new(shape: RoutingProfiles, location_name: "RoutingProfiles"))
|
904
898
|
Filters.add_member(:channels, Shapes::ShapeRef.new(shape: Channels, location_name: "Channels"))
|
905
899
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Filters.struct_class = Types::Filters
|
906
900
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@@ -1050,10 +1044,6 @@ module Aws::Connect
|
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1050
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Instance.add_member(:outbound_calls_enabled, Shapes::ShapeRef.new(shape: OutboundCallsEnabled, location_name: "OutboundCallsEnabled"))
|
1051
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Instance.struct_class = Types::Instance
|
1052
1046
|
|
1053
|
-
InstanceReference.add_member(:id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "Id"))
|
1054
|
-
InstanceReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
|
1055
|
-
InstanceReference.struct_class = Types::InstanceReference
|
1056
|
-
|
1057
1047
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InstanceStatusReason.add_member(:message, Shapes::ShapeRef.new(shape: String, location_name: "Message"))
|
1058
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InstanceStatusReason.struct_class = Types::InstanceStatusReason
|
1059
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@@ -1421,7 +1411,6 @@ module Aws::Connect
|
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1421
1411
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1422
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QueueReference.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
|
1423
1413
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QueueReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
|
1424
|
-
QueueReference.add_member(:queue_type, Shapes::ShapeRef.new(shape: QueueType, location_name: "QueueType"))
|
1425
1414
|
QueueReference.struct_class = Types::QueueReference
|
1426
1415
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|
1427
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QueueSummary.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
|
@@ -1517,10 +1506,6 @@ module Aws::Connect
|
|
1517
1506
|
|
1518
1507
|
RoutingProfileQueueReferenceList.member = Shapes::ShapeRef.new(shape: RoutingProfileQueueReference)
|
1519
1508
|
|
1520
|
-
RoutingProfileReference.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
|
1521
|
-
RoutingProfileReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
|
1522
|
-
RoutingProfileReference.struct_class = Types::RoutingProfileReference
|
1523
|
-
|
1524
1509
|
RoutingProfileSummary.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
|
1525
1510
|
RoutingProfileSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
|
1526
1511
|
RoutingProfileSummary.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, location_name: "Name"))
|
@@ -1528,8 +1513,6 @@ module Aws::Connect
|
|
1528
1513
|
|
1529
1514
|
RoutingProfileSummaryList.member = Shapes::ShapeRef.new(shape: RoutingProfileSummary)
|
1530
1515
|
|
1531
|
-
RoutingProfiles.member = Shapes::ShapeRef.new(shape: RoutingProfileId)
|
1532
|
-
|
1533
1516
|
S3Config.add_member(:bucket_name, Shapes::ShapeRef.new(shape: BucketName, required: true, location_name: "BucketName"))
|
1534
1517
|
S3Config.add_member(:bucket_prefix, Shapes::ShapeRef.new(shape: Prefix, required: true, location_name: "BucketPrefix"))
|
1535
1518
|
S3Config.add_member(:encryption_config, Shapes::ShapeRef.new(shape: EncryptionConfig, location_name: "EncryptionConfig"))
|
@@ -443,8 +443,8 @@ module Aws::Connect
|
|
443
443
|
# data as a hash:
|
444
444
|
#
|
445
445
|
# {
|
446
|
-
# content_type: "ChatContentType",
|
447
|
-
# content: "ChatContent",
|
446
|
+
# content_type: "ChatContentType", # required
|
447
|
+
# content: "ChatContent", # required
|
448
448
|
# }
|
449
449
|
#
|
450
450
|
# @!attribute [rw] content_type
|
@@ -1432,7 +1432,7 @@ module Aws::Connect
|
|
1432
1432
|
:hierarchy_group_id,
|
1433
1433
|
:instance_id,
|
1434
1434
|
:tags)
|
1435
|
-
SENSITIVE = [
|
1435
|
+
SENSITIVE = []
|
1436
1436
|
include Aws::Structure
|
1437
1437
|
end
|
1438
1438
|
|
@@ -1498,7 +1498,7 @@ module Aws::Connect
|
|
1498
1498
|
#
|
1499
1499
|
# {
|
1500
1500
|
# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
|
1501
|
-
# unit: "SECONDS", # accepts SECONDS,
|
1501
|
+
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
1502
1502
|
# }
|
1503
1503
|
#
|
1504
1504
|
# @!attribute [rw] name
|
@@ -2212,21 +2212,11 @@ module Aws::Connect
|
|
2212
2212
|
# The channel used for grouping and filters.
|
2213
2213
|
# @return [String]
|
2214
2214
|
#
|
2215
|
-
# @!attribute [rw] routing_profile
|
2216
|
-
# The routing profile.
|
2217
|
-
# @return [Types::RoutingProfileReference]
|
2218
|
-
#
|
2219
|
-
# @!attribute [rw] instance_reference
|
2220
|
-
# The instance reference.
|
2221
|
-
# @return [Types::InstanceReference]
|
2222
|
-
#
|
2223
2215
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Dimensions AWS API Documentation
|
2224
2216
|
#
|
2225
2217
|
class Dimensions < Struct.new(
|
2226
2218
|
:queue,
|
2227
|
-
:channel
|
2228
|
-
:routing_profile,
|
2229
|
-
:instance_reference)
|
2219
|
+
:channel)
|
2230
2220
|
SENSITIVE = []
|
2231
2221
|
include Aws::Structure
|
2232
2222
|
end
|
@@ -2534,7 +2524,6 @@ module Aws::Connect
|
|
2534
2524
|
#
|
2535
2525
|
# {
|
2536
2526
|
# queues: ["QueueId"],
|
2537
|
-
# routing_profiles: ["RoutingProfileId"],
|
2538
2527
|
# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
|
2539
2528
|
# }
|
2540
2529
|
#
|
@@ -2543,10 +2532,6 @@ module Aws::Connect
|
|
2543
2532
|
# queues per request.
|
2544
2533
|
# @return [Array<String>]
|
2545
2534
|
#
|
2546
|
-
# @!attribute [rw] routing_profiles
|
2547
|
-
# The filters used to sort routing profiles.
|
2548
|
-
# @return [Array<String>]
|
2549
|
-
#
|
2550
2535
|
# @!attribute [rw] channels
|
2551
2536
|
# The channel to use to filter the metrics.
|
2552
2537
|
# @return [Array<String>]
|
@@ -2555,7 +2540,6 @@ module Aws::Connect
|
|
2555
2540
|
#
|
2556
2541
|
class Filters < Struct.new(
|
2557
2542
|
:queues,
|
2558
|
-
:routing_profiles,
|
2559
2543
|
:channels)
|
2560
2544
|
SENSITIVE = []
|
2561
2545
|
include Aws::Structure
|
@@ -2605,14 +2589,13 @@ module Aws::Connect
|
|
2605
2589
|
# instance_id: "InstanceId", # required
|
2606
2590
|
# filters: { # required
|
2607
2591
|
# queues: ["QueueId"],
|
2608
|
-
# routing_profiles: ["RoutingProfileId"],
|
2609
2592
|
# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
|
2610
2593
|
# },
|
2611
|
-
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
2594
|
+
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
2612
2595
|
# current_metrics: [ # required
|
2613
2596
|
# {
|
2614
2597
|
# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
|
2615
|
-
# unit: "SECONDS", # accepts SECONDS,
|
2598
|
+
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
2616
2599
|
# },
|
2617
2600
|
# ],
|
2618
2601
|
# next_token: "NextToken",
|
@@ -2852,19 +2835,18 @@ module Aws::Connect
|
|
2852
2835
|
# end_time: Time.now, # required
|
2853
2836
|
# filters: { # required
|
2854
2837
|
# queues: ["QueueId"],
|
2855
|
-
# routing_profiles: ["RoutingProfileId"],
|
2856
2838
|
# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
|
2857
2839
|
# },
|
2858
|
-
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
2840
|
+
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
2859
2841
|
# historical_metrics: [ # required
|
2860
2842
|
# {
|
2861
|
-
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE,
|
2843
|
+
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
|
2862
2844
|
# threshold: {
|
2863
2845
|
# comparison: "LT", # accepts LT
|
2864
2846
|
# threshold_value: 1.0,
|
2865
2847
|
# },
|
2866
2848
|
# statistic: "SUM", # accepts SUM, MAX, AVG
|
2867
|
-
# unit: "SECONDS", # accepts SECONDS,
|
2849
|
+
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
2868
2850
|
# },
|
2869
2851
|
# ],
|
2870
2852
|
# next_token: "NextToken",
|
@@ -3380,13 +3362,13 @@ module Aws::Connect
|
|
3380
3362
|
# data as a hash:
|
3381
3363
|
#
|
3382
3364
|
# {
|
3383
|
-
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE,
|
3365
|
+
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
|
3384
3366
|
# threshold: {
|
3385
3367
|
# comparison: "LT", # accepts LT
|
3386
3368
|
# threshold_value: 1.0,
|
3387
3369
|
# },
|
3388
3370
|
# statistic: "SUM", # accepts SUM, MAX, AVG
|
3389
|
-
# unit: "SECONDS", # accepts SECONDS,
|
3371
|
+
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
3390
3372
|
# }
|
3391
3373
|
#
|
3392
3374
|
# @!attribute [rw] name
|
@@ -3649,25 +3631,6 @@ module Aws::Connect
|
|
3649
3631
|
include Aws::Structure
|
3650
3632
|
end
|
3651
3633
|
|
3652
|
-
# The instance reference.
|
3653
|
-
#
|
3654
|
-
# @!attribute [rw] id
|
3655
|
-
# The identifier of the instance reference.
|
3656
|
-
# @return [String]
|
3657
|
-
#
|
3658
|
-
# @!attribute [rw] arn
|
3659
|
-
# The Amazon Resource Name (ARN) of the instance reference.
|
3660
|
-
# @return [String]
|
3661
|
-
#
|
3662
|
-
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InstanceReference AWS API Documentation
|
3663
|
-
#
|
3664
|
-
class InstanceReference < Struct.new(
|
3665
|
-
:id,
|
3666
|
-
:arn)
|
3667
|
-
SENSITIVE = []
|
3668
|
-
include Aws::Structure
|
3669
|
-
end
|
3670
|
-
|
3671
3634
|
# Relevant details why the instance was not successfully created.
|
3672
3635
|
#
|
3673
3636
|
# @!attribute [rw] message
|
@@ -5668,16 +5631,11 @@ module Aws::Connect
|
|
5668
5631
|
# The Amazon Resource Name (ARN) of the queue.
|
5669
5632
|
# @return [String]
|
5670
5633
|
#
|
5671
|
-
# @!attribute [rw] queue_type
|
5672
|
-
# The type of queue.
|
5673
|
-
# @return [String]
|
5674
|
-
#
|
5675
5634
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/QueueReference AWS API Documentation
|
5676
5635
|
#
|
5677
5636
|
class QueueReference < Struct.new(
|
5678
5637
|
:id,
|
5679
|
-
:arn
|
5680
|
-
:queue_type)
|
5638
|
+
:arn)
|
5681
5639
|
SENSITIVE = []
|
5682
5640
|
include Aws::Structure
|
5683
5641
|
end
|
@@ -5843,7 +5801,7 @@ module Aws::Connect
|
|
5843
5801
|
#
|
5844
5802
|
# {
|
5845
5803
|
# value: "ReferenceValue", # required
|
5846
|
-
# type: "URL", # required, accepts URL
|
5804
|
+
# type: "URL", # required, accepts URL
|
5847
5805
|
# }
|
5848
5806
|
#
|
5849
5807
|
# @!attribute [rw] value
|
@@ -6130,25 +6088,6 @@ module Aws::Connect
|
|
6130
6088
|
include Aws::Structure
|
6131
6089
|
end
|
6132
6090
|
|
6133
|
-
# The routing profile reference.
|
6134
|
-
#
|
6135
|
-
# @!attribute [rw] id
|
6136
|
-
# The identifier of the routing profile reference.
|
6137
|
-
# @return [String]
|
6138
|
-
#
|
6139
|
-
# @!attribute [rw] arn
|
6140
|
-
# The Amazon Resource Name (ARN) of the routing profile reference.
|
6141
|
-
# @return [String]
|
6142
|
-
#
|
6143
|
-
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingProfileReference AWS API Documentation
|
6144
|
-
#
|
6145
|
-
class RoutingProfileReference < Struct.new(
|
6146
|
-
:id,
|
6147
|
-
:arn)
|
6148
|
-
SENSITIVE = []
|
6149
|
-
include Aws::Structure
|
6150
|
-
end
|
6151
|
-
|
6152
6091
|
# Contains summary information about a routing profile.
|
6153
6092
|
#
|
6154
6093
|
# @!attribute [rw] id
|
@@ -6285,8 +6224,8 @@ module Aws::Connect
|
|
6285
6224
|
# display_name: "DisplayName", # required
|
6286
6225
|
# },
|
6287
6226
|
# initial_message: {
|
6288
|
-
# content_type: "ChatContentType",
|
6289
|
-
# content: "ChatContent",
|
6227
|
+
# content_type: "ChatContentType", # required
|
6228
|
+
# content: "ChatContent", # required
|
6290
6229
|
# },
|
6291
6230
|
# client_token: "ClientToken",
|
6292
6231
|
# }
|
@@ -6612,7 +6551,7 @@ module Aws::Connect
|
|
6612
6551
|
# references: {
|
6613
6552
|
# "ReferenceKey" => {
|
6614
6553
|
# value: "ReferenceValue", # required
|
6615
|
-
# type: "URL", # required, accepts URL
|
6554
|
+
# type: "URL", # required, accepts URL
|
6616
6555
|
# },
|
6617
6556
|
# },
|
6618
6557
|
# description: "Description",
|
data/lib/aws-sdk-connect.rb
CHANGED
metadata
CHANGED
@@ -1,14 +1,14 @@
|
|
1
1
|
--- !ruby/object:Gem::Specification
|
2
2
|
name: aws-sdk-connect
|
3
3
|
version: !ruby/object:Gem::Version
|
4
|
-
version: 1.
|
4
|
+
version: 1.55.0
|
5
5
|
platform: ruby
|
6
6
|
authors:
|
7
7
|
- Amazon Web Services
|
8
8
|
autorequire:
|
9
9
|
bindir: bin
|
10
10
|
cert_chain: []
|
11
|
-
date: 2021-
|
11
|
+
date: 2021-11-02 00:00:00.000000000 Z
|
12
12
|
dependencies:
|
13
13
|
- !ruby/object:Gem::Dependency
|
14
14
|
name: aws-sdk-core
|