aws-sdk-connect 1.53.0 → 1.54.0
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- checksums.yaml +4 -4
- data/CHANGELOG.md +5 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +118 -12
- data/lib/aws-sdk-connect/client_api.rb +70 -2
- data/lib/aws-sdk-connect/types.rb +198 -17
- data/lib/aws-sdk-connect.rb +1 -1
- metadata +2 -2
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
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1
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---
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2
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SHA256:
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3
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-
metadata.gz:
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4
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data.tar.gz:
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3
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+
metadata.gz: a9823f68d21e8c59ee25711bc3adcd869a39184a2d6b894cb22c59d54acc1884
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4
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+
data.tar.gz: f38e21a34fbbecc68f54f627edeabbf1c3855b50e49e9dfa0a6148c75a0430b7
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5
5
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SHA512:
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6
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-
metadata.gz:
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7
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-
data.tar.gz:
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6
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+
metadata.gz: d187dae712fe3613f670d08dcc3f621a914a08103275c56bce768128addf0a9c4557afe26e41e564bedb8848c0d87e474362b47686b71e433cf2e68d85158038
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7
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+
data.tar.gz: 718771ab6dccbafb8c7b275fbf094a168002746c7fc0d138ed2be805f281c131b7ac90a58b95607db074845c3f88bb9e490f87220aa4add29275488369b8ed10
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data/CHANGELOG.md
CHANGED
data/VERSION
CHANGED
@@ -1 +1 @@
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1
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-
1.
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1
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+
1.54.0
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@@ -2588,13 +2588,14 @@ module Aws::Connect
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# instance_id: "InstanceId", # required
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# filters: { # required
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# queues: ["QueueId"],
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+
# routing_profiles: ["RoutingProfileId"],
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# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
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# },
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-
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
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+
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
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# current_metrics: [ # required
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# {
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# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
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-
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
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+
# unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
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# },
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# ],
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# next_token: "NextToken",
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@@ -2607,10 +2608,15 @@ module Aws::Connect
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# resp.metric_results #=> Array
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# resp.metric_results[0].dimensions.queue.id #=> String
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# resp.metric_results[0].dimensions.queue.arn #=> String
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+
# resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
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# resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
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+
# resp.metric_results[0].dimensions.routing_profile.id #=> String
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2614
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+
# resp.metric_results[0].dimensions.routing_profile.arn #=> String
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+
# resp.metric_results[0].dimensions.instance_reference.id #=> String
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# resp.metric_results[0].dimensions.instance_reference.arn #=> String
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# resp.metric_results[0].collections #=> Array
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# resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
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-
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
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+
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
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# resp.metric_results[0].collections[0].value #=> Float
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# resp.data_snapshot_time #=> Time
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#
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@@ -2911,18 +2917,19 @@ module Aws::Connect
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# end_time: Time.now, # required
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# filters: { # required
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# queues: ["QueueId"],
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+
# routing_profiles: ["RoutingProfileId"],
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# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
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# },
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-
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
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+
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
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# historical_metrics: [ # required
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# {
|
2919
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-
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
|
2926
|
+
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
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# threshold: {
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# comparison: "LT", # accepts LT
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# threshold_value: 1.0,
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# },
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# statistic: "SUM", # accepts SUM, MAX, AVG
|
2925
|
-
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
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+
# unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
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# },
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# ],
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# next_token: "NextToken",
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@@ -2935,13 +2942,18 @@ module Aws::Connect
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# resp.metric_results #=> Array
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# resp.metric_results[0].dimensions.queue.id #=> String
|
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# resp.metric_results[0].dimensions.queue.arn #=> String
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+
# resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
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2938
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# resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
|
2947
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+
# resp.metric_results[0].dimensions.routing_profile.id #=> String
|
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+
# resp.metric_results[0].dimensions.routing_profile.arn #=> String
|
2949
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+
# resp.metric_results[0].dimensions.instance_reference.id #=> String
|
2950
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+
# resp.metric_results[0].dimensions.instance_reference.arn #=> String
|
2939
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# resp.metric_results[0].collections #=> Array
|
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-
# resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
|
2952
|
+
# resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_TRANSFERRED_IN_BY_AGENT", "CONTACTS_TRANSFERRED_OUT_BY_AGENT", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
|
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# resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
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# resp.metric_results[0].collections[0].metric.threshold.threshold_value #=> Float
|
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# resp.metric_results[0].collections[0].metric.statistic #=> String, one of "SUM", "MAX", "AVG"
|
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|
-
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
|
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+
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
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# resp.metric_results[0].collections[0].value #=> Float
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetMetricData AWS API Documentation
|
@@ -4345,8 +4357,8 @@ module Aws::Connect
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# display_name: "DisplayName", # required
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# },
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# initial_message: {
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-
# content_type: "ChatContentType",
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-
# content: "ChatContent",
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# content_type: "ChatContentType",
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# content: "ChatContent",
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# },
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# client_token: "ClientToken",
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# })
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@@ -4419,6 +4431,63 @@ module Aws::Connect
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req.send_request(options)
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end
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# Initiates real-time message streaming for a new chat contact.
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#
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# For more information about message streaming, see [Enable real-time
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# chat message streaming][1] in the *Amazon Connect Administrator
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# Guide*.
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#
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#
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#
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/chat-message-streaming.html
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :contact_id
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# The identifier of the contact. This is the identifier of the contact
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# associated with the first interaction with the contact center.
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#
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# @option params [required, Types::ChatStreamingConfiguration] :chat_streaming_configuration
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# The streaming configuration, such as the Amazon SNS streaming
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# endpoint.
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#
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# @option params [required, String] :client_token
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# A unique, case-sensitive identifier that you provide to ensure the
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# idempotency of the request.
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#
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# **A suitable default value is auto-generated.** You should normally
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# not need to pass this option.**
|
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#
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# @return [Types::StartContactStreamingResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
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#
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+
# * {Types::StartContactStreamingResponse#streaming_id #streaming_id} => String
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#
|
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# @example Request syntax with placeholder values
|
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+
#
|
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# resp = client.start_contact_streaming({
|
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+
# instance_id: "InstanceId", # required
|
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+
# contact_id: "ContactId", # required
|
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+
# chat_streaming_configuration: { # required
|
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# streaming_endpoint_arn: "ChatStreamingEndpointARN", # required
|
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# },
|
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+
# client_token: "ClientToken", # required
|
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# })
|
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+
#
|
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+
# @example Response structure
|
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#
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# resp.streaming_id #=> String
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#
|
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+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactStreaming AWS API Documentation
|
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+
#
|
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+
# @overload start_contact_streaming(params = {})
|
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+
# @param [Hash] params ({})
|
4486
|
+
def start_contact_streaming(params = {}, options = {})
|
4487
|
+
req = build_request(:start_contact_streaming, params)
|
4488
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req.send_request(options)
|
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+
end
|
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+
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# Places an outbound call to a contact, and then initiates the contact
|
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# flow. It performs the actions in the contact flow that's specified
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# (in `ContactFlowId`).
|
@@ -4608,7 +4677,7 @@ module Aws::Connect
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# references: {
|
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# "ReferenceKey" => {
|
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# value: "ReferenceValue", # required
|
4611
|
-
# type: "URL", # required, accepts URL
|
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+
# type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
|
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# },
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4613
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# },
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# description: "Description",
|
@@ -4695,6 +4764,43 @@ module Aws::Connect
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req.send_request(options)
|
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|
end
|
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|
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+
# Ends message streaming on a specified contact. To restart message
|
4768
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+
# streaming on that contact, call the [StartContactStreaming][1] API.
|
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+
#
|
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+
#
|
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+
#
|
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+
# [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_StartContactStreaming.html
|
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+
#
|
4774
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+
# @option params [required, String] :instance_id
|
4775
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+
# The identifier of the Amazon Connect instance. You can find the
|
4776
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+
# instanceId in the ARN of the instance.
|
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+
#
|
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+
# @option params [required, String] :contact_id
|
4779
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+
# The identifier of the contact. This is the identifier of the contact
|
4780
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+
# that is associated with the first interaction with the contact center.
|
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+
#
|
4782
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+
# @option params [required, String] :streaming_id
|
4783
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+
# The identifier of the streaming configuration enabled.
|
4784
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+
#
|
4785
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+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4786
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+
#
|
4787
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+
# @example Request syntax with placeholder values
|
4788
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+
#
|
4789
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+
# resp = client.stop_contact_streaming({
|
4790
|
+
# instance_id: "InstanceId", # required
|
4791
|
+
# contact_id: "ContactId", # required
|
4792
|
+
# streaming_id: "StreamingId", # required
|
4793
|
+
# })
|
4794
|
+
#
|
4795
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContactStreaming AWS API Documentation
|
4796
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+
#
|
4797
|
+
# @overload stop_contact_streaming(params = {})
|
4798
|
+
# @param [Hash] params ({})
|
4799
|
+
def stop_contact_streaming(params = {}, options = {})
|
4800
|
+
req = build_request(:stop_contact_streaming, params)
|
4801
|
+
req.send_request(options)
|
4802
|
+
end
|
4803
|
+
|
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# When a contact is being recorded, this API suspends recording the
|
4699
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# call. For example, you might suspend the call recording while
|
4700
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# collecting sensitive information, such as a credit card number. Then
|
@@ -5838,7 +5944,7 @@ module Aws::Connect
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params: params,
|
5839
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|
config: config)
|
5840
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|
context[:gem_name] = 'aws-sdk-connect'
|
5841
|
-
context[:gem_version] = '1.
|
5947
|
+
context[:gem_version] = '1.54.0'
|
5842
5948
|
Seahorse::Client::Request.new(handlers, context)
|
5843
5949
|
end
|
5844
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@@ -56,6 +56,8 @@ module Aws::Connect
|
|
56
56
|
ChatContent = Shapes::StringShape.new(name: 'ChatContent')
|
57
57
|
ChatContentType = Shapes::StringShape.new(name: 'ChatContentType')
|
58
58
|
ChatMessage = Shapes::StructureShape.new(name: 'ChatMessage')
|
59
|
+
ChatStreamingConfiguration = Shapes::StructureShape.new(name: 'ChatStreamingConfiguration')
|
60
|
+
ChatStreamingEndpointARN = Shapes::StringShape.new(name: 'ChatStreamingEndpointARN')
|
59
61
|
ClientToken = Shapes::StringShape.new(name: 'ClientToken')
|
60
62
|
CommonNameLength127 = Shapes::StringShape.new(name: 'CommonNameLength127')
|
61
63
|
Comparison = Shapes::StringShape.new(name: 'Comparison')
|
@@ -204,6 +206,7 @@ module Aws::Connect
|
|
204
206
|
InstanceAttributeType = Shapes::StringShape.new(name: 'InstanceAttributeType')
|
205
207
|
InstanceAttributeValue = Shapes::StringShape.new(name: 'InstanceAttributeValue')
|
206
208
|
InstanceId = Shapes::StringShape.new(name: 'InstanceId')
|
209
|
+
InstanceReference = Shapes::StructureShape.new(name: 'InstanceReference')
|
207
210
|
InstanceStatus = Shapes::StringShape.new(name: 'InstanceStatus')
|
208
211
|
InstanceStatusReason = Shapes::StructureShape.new(name: 'InstanceStatusReason')
|
209
212
|
InstanceStorageConfig = Shapes::StructureShape.new(name: 'InstanceStorageConfig')
|
@@ -364,8 +367,10 @@ module Aws::Connect
|
|
364
367
|
RoutingProfileQueueConfigSummaryList = Shapes::ListShape.new(name: 'RoutingProfileQueueConfigSummaryList')
|
365
368
|
RoutingProfileQueueReference = Shapes::StructureShape.new(name: 'RoutingProfileQueueReference')
|
366
369
|
RoutingProfileQueueReferenceList = Shapes::ListShape.new(name: 'RoutingProfileQueueReferenceList')
|
370
|
+
RoutingProfileReference = Shapes::StructureShape.new(name: 'RoutingProfileReference')
|
367
371
|
RoutingProfileSummary = Shapes::StructureShape.new(name: 'RoutingProfileSummary')
|
368
372
|
RoutingProfileSummaryList = Shapes::ListShape.new(name: 'RoutingProfileSummaryList')
|
373
|
+
RoutingProfiles = Shapes::ListShape.new(name: 'RoutingProfiles')
|
369
374
|
S3Config = Shapes::StructureShape.new(name: 'S3Config')
|
370
375
|
SecurityKey = Shapes::StructureShape.new(name: 'SecurityKey')
|
371
376
|
SecurityKeysList = Shapes::ListShape.new(name: 'SecurityKeysList')
|
@@ -382,6 +387,8 @@ module Aws::Connect
|
|
382
387
|
StartChatContactResponse = Shapes::StructureShape.new(name: 'StartChatContactResponse')
|
383
388
|
StartContactRecordingRequest = Shapes::StructureShape.new(name: 'StartContactRecordingRequest')
|
384
389
|
StartContactRecordingResponse = Shapes::StructureShape.new(name: 'StartContactRecordingResponse')
|
390
|
+
StartContactStreamingRequest = Shapes::StructureShape.new(name: 'StartContactStreamingRequest')
|
391
|
+
StartContactStreamingResponse = Shapes::StructureShape.new(name: 'StartContactStreamingResponse')
|
385
392
|
StartOutboundVoiceContactRequest = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactRequest')
|
386
393
|
StartOutboundVoiceContactResponse = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactResponse')
|
387
394
|
StartTaskContactRequest = Shapes::StructureShape.new(name: 'StartTaskContactRequest')
|
@@ -391,7 +398,10 @@ module Aws::Connect
|
|
391
398
|
StopContactRecordingResponse = Shapes::StructureShape.new(name: 'StopContactRecordingResponse')
|
392
399
|
StopContactRequest = Shapes::StructureShape.new(name: 'StopContactRequest')
|
393
400
|
StopContactResponse = Shapes::StructureShape.new(name: 'StopContactResponse')
|
401
|
+
StopContactStreamingRequest = Shapes::StructureShape.new(name: 'StopContactStreamingRequest')
|
402
|
+
StopContactStreamingResponse = Shapes::StructureShape.new(name: 'StopContactStreamingResponse')
|
394
403
|
StorageType = Shapes::StringShape.new(name: 'StorageType')
|
404
|
+
StreamingId = Shapes::StringShape.new(name: 'StreamingId')
|
395
405
|
String = Shapes::StringShape.new(name: 'String')
|
396
406
|
SuspendContactRecordingRequest = Shapes::StructureShape.new(name: 'SuspendContactRecordingRequest')
|
397
407
|
SuspendContactRecordingResponse = Shapes::StructureShape.new(name: 'SuspendContactRecordingResponse')
|
@@ -532,10 +542,13 @@ module Aws::Connect
|
|
532
542
|
|
533
543
|
Channels.member = Shapes::ShapeRef.new(shape: Channel)
|
534
544
|
|
535
|
-
ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType,
|
536
|
-
ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent,
|
545
|
+
ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType, location_name: "ContentType"))
|
546
|
+
ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, location_name: "Content"))
|
537
547
|
ChatMessage.struct_class = Types::ChatMessage
|
538
548
|
|
549
|
+
ChatStreamingConfiguration.add_member(:streaming_endpoint_arn, Shapes::ShapeRef.new(shape: ChatStreamingEndpointARN, required: true, location_name: "StreamingEndpointArn"))
|
550
|
+
ChatStreamingConfiguration.struct_class = Types::ChatStreamingConfiguration
|
551
|
+
|
539
552
|
ContactFlow.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
|
540
553
|
ContactFlow.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowId, location_name: "Id"))
|
541
554
|
ContactFlow.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
|
@@ -838,6 +851,8 @@ module Aws::Connect
|
|
838
851
|
|
839
852
|
Dimensions.add_member(:queue, Shapes::ShapeRef.new(shape: QueueReference, location_name: "Queue"))
|
840
853
|
Dimensions.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, location_name: "Channel"))
|
854
|
+
Dimensions.add_member(:routing_profile, Shapes::ShapeRef.new(shape: RoutingProfileReference, location_name: "RoutingProfile"))
|
855
|
+
Dimensions.add_member(:instance_reference, Shapes::ShapeRef.new(shape: InstanceReference, location_name: "InstanceReference"))
|
841
856
|
Dimensions.struct_class = Types::Dimensions
|
842
857
|
|
843
858
|
DisassociateApprovedOriginRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
|
@@ -885,6 +900,7 @@ module Aws::Connect
|
|
885
900
|
EncryptionConfig.struct_class = Types::EncryptionConfig
|
886
901
|
|
887
902
|
Filters.add_member(:queues, Shapes::ShapeRef.new(shape: Queues, location_name: "Queues"))
|
903
|
+
Filters.add_member(:routing_profiles, Shapes::ShapeRef.new(shape: RoutingProfiles, location_name: "RoutingProfiles"))
|
888
904
|
Filters.add_member(:channels, Shapes::ShapeRef.new(shape: Channels, location_name: "Channels"))
|
889
905
|
Filters.struct_class = Types::Filters
|
890
906
|
|
@@ -1034,6 +1050,10 @@ module Aws::Connect
|
|
1034
1050
|
Instance.add_member(:outbound_calls_enabled, Shapes::ShapeRef.new(shape: OutboundCallsEnabled, location_name: "OutboundCallsEnabled"))
|
1035
1051
|
Instance.struct_class = Types::Instance
|
1036
1052
|
|
1053
|
+
InstanceReference.add_member(:id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "Id"))
|
1054
|
+
InstanceReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
|
1055
|
+
InstanceReference.struct_class = Types::InstanceReference
|
1056
|
+
|
1037
1057
|
InstanceStatusReason.add_member(:message, Shapes::ShapeRef.new(shape: String, location_name: "Message"))
|
1038
1058
|
InstanceStatusReason.struct_class = Types::InstanceStatusReason
|
1039
1059
|
|
@@ -1401,6 +1421,7 @@ module Aws::Connect
|
|
1401
1421
|
|
1402
1422
|
QueueReference.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
|
1403
1423
|
QueueReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
|
1424
|
+
QueueReference.add_member(:queue_type, Shapes::ShapeRef.new(shape: QueueType, location_name: "QueueType"))
|
1404
1425
|
QueueReference.struct_class = Types::QueueReference
|
1405
1426
|
|
1406
1427
|
QueueSummary.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
|
@@ -1496,6 +1517,10 @@ module Aws::Connect
|
|
1496
1517
|
|
1497
1518
|
RoutingProfileQueueReferenceList.member = Shapes::ShapeRef.new(shape: RoutingProfileQueueReference)
|
1498
1519
|
|
1520
|
+
RoutingProfileReference.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
|
1521
|
+
RoutingProfileReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
|
1522
|
+
RoutingProfileReference.struct_class = Types::RoutingProfileReference
|
1523
|
+
|
1499
1524
|
RoutingProfileSummary.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
|
1500
1525
|
RoutingProfileSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
|
1501
1526
|
RoutingProfileSummary.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, location_name: "Name"))
|
@@ -1503,6 +1528,8 @@ module Aws::Connect
|
|
1503
1528
|
|
1504
1529
|
RoutingProfileSummaryList.member = Shapes::ShapeRef.new(shape: RoutingProfileSummary)
|
1505
1530
|
|
1531
|
+
RoutingProfiles.member = Shapes::ShapeRef.new(shape: RoutingProfileId)
|
1532
|
+
|
1506
1533
|
S3Config.add_member(:bucket_name, Shapes::ShapeRef.new(shape: BucketName, required: true, location_name: "BucketName"))
|
1507
1534
|
S3Config.add_member(:bucket_prefix, Shapes::ShapeRef.new(shape: Prefix, required: true, location_name: "BucketPrefix"))
|
1508
1535
|
S3Config.add_member(:encryption_config, Shapes::ShapeRef.new(shape: EncryptionConfig, location_name: "EncryptionConfig"))
|
@@ -1548,6 +1575,15 @@ module Aws::Connect
|
|
1548
1575
|
|
1549
1576
|
StartContactRecordingResponse.struct_class = Types::StartContactRecordingResponse
|
1550
1577
|
|
1578
|
+
StartContactStreamingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
|
1579
|
+
StartContactStreamingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
|
1580
|
+
StartContactStreamingRequest.add_member(:chat_streaming_configuration, Shapes::ShapeRef.new(shape: ChatStreamingConfiguration, required: true, location_name: "ChatStreamingConfiguration"))
|
1581
|
+
StartContactStreamingRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, required: true, location_name: "ClientToken", metadata: {"idempotencyToken"=>true}))
|
1582
|
+
StartContactStreamingRequest.struct_class = Types::StartContactStreamingRequest
|
1583
|
+
|
1584
|
+
StartContactStreamingResponse.add_member(:streaming_id, Shapes::ShapeRef.new(shape: StreamingId, required: true, location_name: "StreamingId"))
|
1585
|
+
StartContactStreamingResponse.struct_class = Types::StartContactStreamingResponse
|
1586
|
+
|
1551
1587
|
StartOutboundVoiceContactRequest.add_member(:destination_phone_number, Shapes::ShapeRef.new(shape: PhoneNumber, required: true, location_name: "DestinationPhoneNumber"))
|
1552
1588
|
StartOutboundVoiceContactRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location_name: "ContactFlowId"))
|
1553
1589
|
StartOutboundVoiceContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
|
@@ -1589,6 +1625,13 @@ module Aws::Connect
|
|
1589
1625
|
|
1590
1626
|
StopContactResponse.struct_class = Types::StopContactResponse
|
1591
1627
|
|
1628
|
+
StopContactStreamingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
|
1629
|
+
StopContactStreamingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
|
1630
|
+
StopContactStreamingRequest.add_member(:streaming_id, Shapes::ShapeRef.new(shape: StreamingId, required: true, location_name: "StreamingId"))
|
1631
|
+
StopContactStreamingRequest.struct_class = Types::StopContactStreamingRequest
|
1632
|
+
|
1633
|
+
StopContactStreamingResponse.struct_class = Types::StopContactStreamingResponse
|
1634
|
+
|
1592
1635
|
SuspendContactRecordingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
|
1593
1636
|
SuspendContactRecordingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
|
1594
1637
|
SuspendContactRecordingRequest.add_member(:initial_contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "InitialContactId"))
|
@@ -2985,6 +3028,19 @@ module Aws::Connect
|
|
2985
3028
|
o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
|
2986
3029
|
end)
|
2987
3030
|
|
3031
|
+
api.add_operation(:start_contact_streaming, Seahorse::Model::Operation.new.tap do |o|
|
3032
|
+
o.name = "StartContactStreaming"
|
3033
|
+
o.http_method = "POST"
|
3034
|
+
o.http_request_uri = "/contact/start-streaming"
|
3035
|
+
o.input = Shapes::ShapeRef.new(shape: StartContactStreamingRequest)
|
3036
|
+
o.output = Shapes::ShapeRef.new(shape: StartContactStreamingResponse)
|
3037
|
+
o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
|
3038
|
+
o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
|
3039
|
+
o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
|
3040
|
+
o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
|
3041
|
+
o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
|
3042
|
+
end)
|
3043
|
+
|
2988
3044
|
api.add_operation(:start_outbound_voice_contact, Seahorse::Model::Operation.new.tap do |o|
|
2989
3045
|
o.name = "StartOutboundVoiceContact"
|
2990
3046
|
o.http_method = "PUT"
|
@@ -3038,6 +3094,18 @@ module Aws::Connect
|
|
3038
3094
|
o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
|
3039
3095
|
end)
|
3040
3096
|
|
3097
|
+
api.add_operation(:stop_contact_streaming, Seahorse::Model::Operation.new.tap do |o|
|
3098
|
+
o.name = "StopContactStreaming"
|
3099
|
+
o.http_method = "POST"
|
3100
|
+
o.http_request_uri = "/contact/stop-streaming"
|
3101
|
+
o.input = Shapes::ShapeRef.new(shape: StopContactStreamingRequest)
|
3102
|
+
o.output = Shapes::ShapeRef.new(shape: StopContactStreamingResponse)
|
3103
|
+
o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
|
3104
|
+
o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
|
3105
|
+
o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
|
3106
|
+
o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
|
3107
|
+
end)
|
3108
|
+
|
3041
3109
|
api.add_operation(:suspend_contact_recording, Seahorse::Model::Operation.new.tap do |o|
|
3042
3110
|
o.name = "SuspendContactRecording"
|
3043
3111
|
o.http_method = "POST"
|
@@ -443,8 +443,8 @@ module Aws::Connect
|
|
443
443
|
# data as a hash:
|
444
444
|
#
|
445
445
|
# {
|
446
|
-
# content_type: "ChatContentType",
|
447
|
-
# content: "ChatContent",
|
446
|
+
# content_type: "ChatContentType",
|
447
|
+
# content: "ChatContent",
|
448
448
|
# }
|
449
449
|
#
|
450
450
|
# @!attribute [rw] content_type
|
@@ -464,6 +464,30 @@ module Aws::Connect
|
|
464
464
|
include Aws::Structure
|
465
465
|
end
|
466
466
|
|
467
|
+
# The streaming configuration, such as the Amazon SNS streaming
|
468
|
+
# endpoint.
|
469
|
+
#
|
470
|
+
# @note When making an API call, you may pass ChatStreamingConfiguration
|
471
|
+
# data as a hash:
|
472
|
+
#
|
473
|
+
# {
|
474
|
+
# streaming_endpoint_arn: "ChatStreamingEndpointARN", # required
|
475
|
+
# }
|
476
|
+
#
|
477
|
+
# @!attribute [rw] streaming_endpoint_arn
|
478
|
+
# The Amazon Resource Name (ARN) of the standard Amazon SNS topic. The
|
479
|
+
# Amazon Resource Name (ARN) of the streaming endpoint that is used to
|
480
|
+
# publish real-time message streaming for chat conversations.
|
481
|
+
# @return [String]
|
482
|
+
#
|
483
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ChatStreamingConfiguration AWS API Documentation
|
484
|
+
#
|
485
|
+
class ChatStreamingConfiguration < Struct.new(
|
486
|
+
:streaming_endpoint_arn)
|
487
|
+
SENSITIVE = []
|
488
|
+
include Aws::Structure
|
489
|
+
end
|
490
|
+
|
467
491
|
# Contains information about a contact flow.
|
468
492
|
#
|
469
493
|
# @!attribute [rw] arn
|
@@ -1408,7 +1432,7 @@ module Aws::Connect
|
|
1408
1432
|
:hierarchy_group_id,
|
1409
1433
|
:instance_id,
|
1410
1434
|
:tags)
|
1411
|
-
SENSITIVE = []
|
1435
|
+
SENSITIVE = [:password]
|
1412
1436
|
include Aws::Structure
|
1413
1437
|
end
|
1414
1438
|
|
@@ -1474,7 +1498,7 @@ module Aws::Connect
|
|
1474
1498
|
#
|
1475
1499
|
# {
|
1476
1500
|
# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
|
1477
|
-
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
1501
|
+
# unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
|
1478
1502
|
# }
|
1479
1503
|
#
|
1480
1504
|
# @!attribute [rw] name
|
@@ -2188,11 +2212,21 @@ module Aws::Connect
|
|
2188
2212
|
# The channel used for grouping and filters.
|
2189
2213
|
# @return [String]
|
2190
2214
|
#
|
2215
|
+
# @!attribute [rw] routing_profile
|
2216
|
+
# The routing profile.
|
2217
|
+
# @return [Types::RoutingProfileReference]
|
2218
|
+
#
|
2219
|
+
# @!attribute [rw] instance_reference
|
2220
|
+
# The instance reference.
|
2221
|
+
# @return [Types::InstanceReference]
|
2222
|
+
#
|
2191
2223
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Dimensions AWS API Documentation
|
2192
2224
|
#
|
2193
2225
|
class Dimensions < Struct.new(
|
2194
2226
|
:queue,
|
2195
|
-
:channel
|
2227
|
+
:channel,
|
2228
|
+
:routing_profile,
|
2229
|
+
:instance_reference)
|
2196
2230
|
SENSITIVE = []
|
2197
2231
|
include Aws::Structure
|
2198
2232
|
end
|
@@ -2500,6 +2534,7 @@ module Aws::Connect
|
|
2500
2534
|
#
|
2501
2535
|
# {
|
2502
2536
|
# queues: ["QueueId"],
|
2537
|
+
# routing_profiles: ["RoutingProfileId"],
|
2503
2538
|
# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
|
2504
2539
|
# }
|
2505
2540
|
#
|
@@ -2508,6 +2543,10 @@ module Aws::Connect
|
|
2508
2543
|
# queues per request.
|
2509
2544
|
# @return [Array<String>]
|
2510
2545
|
#
|
2546
|
+
# @!attribute [rw] routing_profiles
|
2547
|
+
# The filters used to sort routing profiles.
|
2548
|
+
# @return [Array<String>]
|
2549
|
+
#
|
2511
2550
|
# @!attribute [rw] channels
|
2512
2551
|
# The channel to use to filter the metrics.
|
2513
2552
|
# @return [Array<String>]
|
@@ -2516,6 +2555,7 @@ module Aws::Connect
|
|
2516
2555
|
#
|
2517
2556
|
class Filters < Struct.new(
|
2518
2557
|
:queues,
|
2558
|
+
:routing_profiles,
|
2519
2559
|
:channels)
|
2520
2560
|
SENSITIVE = []
|
2521
2561
|
include Aws::Structure
|
@@ -2565,13 +2605,14 @@ module Aws::Connect
|
|
2565
2605
|
# instance_id: "InstanceId", # required
|
2566
2606
|
# filters: { # required
|
2567
2607
|
# queues: ["QueueId"],
|
2608
|
+
# routing_profiles: ["RoutingProfileId"],
|
2568
2609
|
# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
|
2569
2610
|
# },
|
2570
|
-
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
2611
|
+
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
|
2571
2612
|
# current_metrics: [ # required
|
2572
2613
|
# {
|
2573
2614
|
# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
|
2574
|
-
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
2615
|
+
# unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
|
2575
2616
|
# },
|
2576
2617
|
# ],
|
2577
2618
|
# next_token: "NextToken",
|
@@ -2811,18 +2852,19 @@ module Aws::Connect
|
|
2811
2852
|
# end_time: Time.now, # required
|
2812
2853
|
# filters: { # required
|
2813
2854
|
# queues: ["QueueId"],
|
2855
|
+
# routing_profiles: ["RoutingProfileId"],
|
2814
2856
|
# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
|
2815
2857
|
# },
|
2816
|
-
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
2858
|
+
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
|
2817
2859
|
# historical_metrics: [ # required
|
2818
2860
|
# {
|
2819
|
-
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
|
2861
|
+
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
|
2820
2862
|
# threshold: {
|
2821
2863
|
# comparison: "LT", # accepts LT
|
2822
2864
|
# threshold_value: 1.0,
|
2823
2865
|
# },
|
2824
2866
|
# statistic: "SUM", # accepts SUM, MAX, AVG
|
2825
|
-
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
2867
|
+
# unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
|
2826
2868
|
# },
|
2827
2869
|
# ],
|
2828
2870
|
# next_token: "NextToken",
|
@@ -3338,13 +3380,13 @@ module Aws::Connect
|
|
3338
3380
|
# data as a hash:
|
3339
3381
|
#
|
3340
3382
|
# {
|
3341
|
-
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
|
3383
|
+
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
|
3342
3384
|
# threshold: {
|
3343
3385
|
# comparison: "LT", # accepts LT
|
3344
3386
|
# threshold_value: 1.0,
|
3345
3387
|
# },
|
3346
3388
|
# statistic: "SUM", # accepts SUM, MAX, AVG
|
3347
|
-
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
3389
|
+
# unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
|
3348
3390
|
# }
|
3349
3391
|
#
|
3350
3392
|
# @!attribute [rw] name
|
@@ -3607,6 +3649,25 @@ module Aws::Connect
|
|
3607
3649
|
include Aws::Structure
|
3608
3650
|
end
|
3609
3651
|
|
3652
|
+
# The instance reference.
|
3653
|
+
#
|
3654
|
+
# @!attribute [rw] id
|
3655
|
+
# The identifier of the instance reference.
|
3656
|
+
# @return [String]
|
3657
|
+
#
|
3658
|
+
# @!attribute [rw] arn
|
3659
|
+
# The Amazon Resource Name (ARN) of the instance reference.
|
3660
|
+
# @return [String]
|
3661
|
+
#
|
3662
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InstanceReference AWS API Documentation
|
3663
|
+
#
|
3664
|
+
class InstanceReference < Struct.new(
|
3665
|
+
:id,
|
3666
|
+
:arn)
|
3667
|
+
SENSITIVE = []
|
3668
|
+
include Aws::Structure
|
3669
|
+
end
|
3670
|
+
|
3610
3671
|
# Relevant details why the instance was not successfully created.
|
3611
3672
|
#
|
3612
3673
|
# @!attribute [rw] message
|
@@ -5607,11 +5668,16 @@ module Aws::Connect
|
|
5607
5668
|
# The Amazon Resource Name (ARN) of the queue.
|
5608
5669
|
# @return [String]
|
5609
5670
|
#
|
5671
|
+
# @!attribute [rw] queue_type
|
5672
|
+
# The type of queue.
|
5673
|
+
# @return [String]
|
5674
|
+
#
|
5610
5675
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/QueueReference AWS API Documentation
|
5611
5676
|
#
|
5612
5677
|
class QueueReference < Struct.new(
|
5613
5678
|
:id,
|
5614
|
-
:arn
|
5679
|
+
:arn,
|
5680
|
+
:queue_type)
|
5615
5681
|
SENSITIVE = []
|
5616
5682
|
include Aws::Structure
|
5617
5683
|
end
|
@@ -5777,7 +5843,7 @@ module Aws::Connect
|
|
5777
5843
|
#
|
5778
5844
|
# {
|
5779
5845
|
# value: "ReferenceValue", # required
|
5780
|
-
# type: "URL", # required, accepts URL
|
5846
|
+
# type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
|
5781
5847
|
# }
|
5782
5848
|
#
|
5783
5849
|
# @!attribute [rw] value
|
@@ -6064,6 +6130,25 @@ module Aws::Connect
|
|
6064
6130
|
include Aws::Structure
|
6065
6131
|
end
|
6066
6132
|
|
6133
|
+
# The routing profile reference.
|
6134
|
+
#
|
6135
|
+
# @!attribute [rw] id
|
6136
|
+
# The identifier of the routing profile reference.
|
6137
|
+
# @return [String]
|
6138
|
+
#
|
6139
|
+
# @!attribute [rw] arn
|
6140
|
+
# The Amazon Resource Name (ARN) of the routing profile reference.
|
6141
|
+
# @return [String]
|
6142
|
+
#
|
6143
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingProfileReference AWS API Documentation
|
6144
|
+
#
|
6145
|
+
class RoutingProfileReference < Struct.new(
|
6146
|
+
:id,
|
6147
|
+
:arn)
|
6148
|
+
SENSITIVE = []
|
6149
|
+
include Aws::Structure
|
6150
|
+
end
|
6151
|
+
|
6067
6152
|
# Contains summary information about a routing profile.
|
6068
6153
|
#
|
6069
6154
|
# @!attribute [rw] id
|
@@ -6200,8 +6285,8 @@ module Aws::Connect
|
|
6200
6285
|
# display_name: "DisplayName", # required
|
6201
6286
|
# },
|
6202
6287
|
# initial_message: {
|
6203
|
-
# content_type: "ChatContentType",
|
6204
|
-
# content: "ChatContent",
|
6288
|
+
# content_type: "ChatContentType",
|
6289
|
+
# content: "ChatContent",
|
6205
6290
|
# },
|
6206
6291
|
# client_token: "ClientToken",
|
6207
6292
|
# }
|
@@ -6335,6 +6420,64 @@ module Aws::Connect
|
|
6335
6420
|
#
|
6336
6421
|
class StartContactRecordingResponse < Aws::EmptyStructure; end
|
6337
6422
|
|
6423
|
+
# @note When making an API call, you may pass StartContactStreamingRequest
|
6424
|
+
# data as a hash:
|
6425
|
+
#
|
6426
|
+
# {
|
6427
|
+
# instance_id: "InstanceId", # required
|
6428
|
+
# contact_id: "ContactId", # required
|
6429
|
+
# chat_streaming_configuration: { # required
|
6430
|
+
# streaming_endpoint_arn: "ChatStreamingEndpointARN", # required
|
6431
|
+
# },
|
6432
|
+
# client_token: "ClientToken", # required
|
6433
|
+
# }
|
6434
|
+
#
|
6435
|
+
# @!attribute [rw] instance_id
|
6436
|
+
# The identifier of the Amazon Connect instance. You can find the
|
6437
|
+
# instanceId in the ARN of the instance.
|
6438
|
+
# @return [String]
|
6439
|
+
#
|
6440
|
+
# @!attribute [rw] contact_id
|
6441
|
+
# The identifier of the contact. This is the identifier of the contact
|
6442
|
+
# associated with the first interaction with the contact center.
|
6443
|
+
# @return [String]
|
6444
|
+
#
|
6445
|
+
# @!attribute [rw] chat_streaming_configuration
|
6446
|
+
# The streaming configuration, such as the Amazon SNS streaming
|
6447
|
+
# endpoint.
|
6448
|
+
# @return [Types::ChatStreamingConfiguration]
|
6449
|
+
#
|
6450
|
+
# @!attribute [rw] client_token
|
6451
|
+
# A unique, case-sensitive identifier that you provide to ensure the
|
6452
|
+
# idempotency of the request.
|
6453
|
+
#
|
6454
|
+
# **A suitable default value is auto-generated.** You should normally
|
6455
|
+
# not need to pass this option.
|
6456
|
+
# @return [String]
|
6457
|
+
#
|
6458
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactStreamingRequest AWS API Documentation
|
6459
|
+
#
|
6460
|
+
class StartContactStreamingRequest < Struct.new(
|
6461
|
+
:instance_id,
|
6462
|
+
:contact_id,
|
6463
|
+
:chat_streaming_configuration,
|
6464
|
+
:client_token)
|
6465
|
+
SENSITIVE = []
|
6466
|
+
include Aws::Structure
|
6467
|
+
end
|
6468
|
+
|
6469
|
+
# @!attribute [rw] streaming_id
|
6470
|
+
# The identifier of the streaming configuration enabled.
|
6471
|
+
# @return [String]
|
6472
|
+
#
|
6473
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactStreamingResponse AWS API Documentation
|
6474
|
+
#
|
6475
|
+
class StartContactStreamingResponse < Struct.new(
|
6476
|
+
:streaming_id)
|
6477
|
+
SENSITIVE = []
|
6478
|
+
include Aws::Structure
|
6479
|
+
end
|
6480
|
+
|
6338
6481
|
# @note When making an API call, you may pass StartOutboundVoiceContactRequest
|
6339
6482
|
# data as a hash:
|
6340
6483
|
#
|
@@ -6469,7 +6612,7 @@ module Aws::Connect
|
|
6469
6612
|
# references: {
|
6470
6613
|
# "ReferenceKey" => {
|
6471
6614
|
# value: "ReferenceValue", # required
|
6472
|
-
# type: "URL", # required, accepts URL
|
6615
|
+
# type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
|
6473
6616
|
# },
|
6474
6617
|
# },
|
6475
6618
|
# description: "Description",
|
@@ -6623,6 +6766,44 @@ module Aws::Connect
|
|
6623
6766
|
#
|
6624
6767
|
class StopContactResponse < Aws::EmptyStructure; end
|
6625
6768
|
|
6769
|
+
# @note When making an API call, you may pass StopContactStreamingRequest
|
6770
|
+
# data as a hash:
|
6771
|
+
#
|
6772
|
+
# {
|
6773
|
+
# instance_id: "InstanceId", # required
|
6774
|
+
# contact_id: "ContactId", # required
|
6775
|
+
# streaming_id: "StreamingId", # required
|
6776
|
+
# }
|
6777
|
+
#
|
6778
|
+
# @!attribute [rw] instance_id
|
6779
|
+
# The identifier of the Amazon Connect instance. You can find the
|
6780
|
+
# instanceId in the ARN of the instance.
|
6781
|
+
# @return [String]
|
6782
|
+
#
|
6783
|
+
# @!attribute [rw] contact_id
|
6784
|
+
# The identifier of the contact. This is the identifier of the contact
|
6785
|
+
# that is associated with the first interaction with the contact
|
6786
|
+
# center.
|
6787
|
+
# @return [String]
|
6788
|
+
#
|
6789
|
+
# @!attribute [rw] streaming_id
|
6790
|
+
# The identifier of the streaming configuration enabled.
|
6791
|
+
# @return [String]
|
6792
|
+
#
|
6793
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContactStreamingRequest AWS API Documentation
|
6794
|
+
#
|
6795
|
+
class StopContactStreamingRequest < Struct.new(
|
6796
|
+
:instance_id,
|
6797
|
+
:contact_id,
|
6798
|
+
:streaming_id)
|
6799
|
+
SENSITIVE = []
|
6800
|
+
include Aws::Structure
|
6801
|
+
end
|
6802
|
+
|
6803
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContactStreamingResponse AWS API Documentation
|
6804
|
+
#
|
6805
|
+
class StopContactStreamingResponse < Aws::EmptyStructure; end
|
6806
|
+
|
6626
6807
|
# @note When making an API call, you may pass SuspendContactRecordingRequest
|
6627
6808
|
# data as a hash:
|
6628
6809
|
#
|
data/lib/aws-sdk-connect.rb
CHANGED
metadata
CHANGED
@@ -1,14 +1,14 @@
|
|
1
1
|
--- !ruby/object:Gem::Specification
|
2
2
|
name: aws-sdk-connect
|
3
3
|
version: !ruby/object:Gem::Version
|
4
|
-
version: 1.
|
4
|
+
version: 1.54.0
|
5
5
|
platform: ruby
|
6
6
|
authors:
|
7
7
|
- Amazon Web Services
|
8
8
|
autorequire:
|
9
9
|
bindir: bin
|
10
10
|
cert_chain: []
|
11
|
-
date: 2021-10-
|
11
|
+
date: 2021-10-29 00:00:00.000000000 Z
|
12
12
|
dependencies:
|
13
13
|
- !ruby/object:Gem::Dependency
|
14
14
|
name: aws-sdk-core
|