aws-sdk-connect 1.53.0 → 1.54.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
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data/CHANGELOG.md CHANGED
@@ -1,6 +1,11 @@
1
1
  Unreleased Changes
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  ------------------
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+ 1.54.0 (2021-10-29)
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+ ------------------
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+
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+ * Feature - Amazon Connect Chat now supports real-time message streaming.
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+
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  1.53.0 (2021-10-21)
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  ------------------
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data/VERSION CHANGED
@@ -1 +1 @@
1
- 1.53.0
1
+ 1.54.0
@@ -2588,13 +2588,14 @@ module Aws::Connect
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  # instance_id: "InstanceId", # required
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  # filters: { # required
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  # queues: ["QueueId"],
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+ # routing_profiles: ["RoutingProfileId"],
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  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
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  # },
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- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
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+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
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  # current_metrics: [ # required
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  # {
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  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
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- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
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+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
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  # },
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  # ],
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  # next_token: "NextToken",
@@ -2607,10 +2608,15 @@ module Aws::Connect
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  # resp.metric_results #=> Array
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  # resp.metric_results[0].dimensions.queue.id #=> String
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  # resp.metric_results[0].dimensions.queue.arn #=> String
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+ # resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
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  # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
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+ # resp.metric_results[0].dimensions.routing_profile.id #=> String
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+ # resp.metric_results[0].dimensions.routing_profile.arn #=> String
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+ # resp.metric_results[0].dimensions.instance_reference.id #=> String
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+ # resp.metric_results[0].dimensions.instance_reference.arn #=> String
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  # resp.metric_results[0].collections #=> Array
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  # resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
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- # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
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+ # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
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  # resp.metric_results[0].collections[0].value #=> Float
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  # resp.data_snapshot_time #=> Time
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  #
@@ -2911,18 +2917,19 @@ module Aws::Connect
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  # end_time: Time.now, # required
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  # filters: { # required
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  # queues: ["QueueId"],
2920
+ # routing_profiles: ["RoutingProfileId"],
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  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
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  # },
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- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
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+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
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  # historical_metrics: [ # required
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  # {
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- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
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+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
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  # threshold: {
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  # comparison: "LT", # accepts LT
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  # threshold_value: 1.0,
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  # },
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  # statistic: "SUM", # accepts SUM, MAX, AVG
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- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
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+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
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  # },
2927
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  # ],
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  # next_token: "NextToken",
@@ -2935,13 +2942,18 @@ module Aws::Connect
2935
2942
  # resp.metric_results #=> Array
2936
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  # resp.metric_results[0].dimensions.queue.id #=> String
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  # resp.metric_results[0].dimensions.queue.arn #=> String
2945
+ # resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
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2946
  # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
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+ # resp.metric_results[0].dimensions.routing_profile.id #=> String
2948
+ # resp.metric_results[0].dimensions.routing_profile.arn #=> String
2949
+ # resp.metric_results[0].dimensions.instance_reference.id #=> String
2950
+ # resp.metric_results[0].dimensions.instance_reference.arn #=> String
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  # resp.metric_results[0].collections #=> Array
2940
- # resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
2952
+ # resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_TRANSFERRED_IN_BY_AGENT", "CONTACTS_TRANSFERRED_OUT_BY_AGENT", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
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  # resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
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  # resp.metric_results[0].collections[0].metric.threshold.threshold_value #=> Float
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  # resp.metric_results[0].collections[0].metric.statistic #=> String, one of "SUM", "MAX", "AVG"
2944
- # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
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+ # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
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  # resp.metric_results[0].collections[0].value #=> Float
2946
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  #
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  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetMetricData AWS API Documentation
@@ -4345,8 +4357,8 @@ module Aws::Connect
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  # display_name: "DisplayName", # required
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  # },
4347
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  # initial_message: {
4348
- # content_type: "ChatContentType", # required
4349
- # content: "ChatContent", # required
4360
+ # content_type: "ChatContentType",
4361
+ # content: "ChatContent",
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4362
  # },
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  # client_token: "ClientToken",
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  # })
@@ -4419,6 +4431,63 @@ module Aws::Connect
4419
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  req.send_request(options)
4420
4432
  end
4421
4433
 
4434
+ # Initiates real-time message streaming for a new chat contact.
4435
+ #
4436
+ # For more information about message streaming, see [Enable real-time
4437
+ # chat message streaming][1] in the *Amazon Connect Administrator
4438
+ # Guide*.
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+ #
4440
+ #
4441
+ #
4442
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/chat-message-streaming.html
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+ #
4444
+ # @option params [required, String] :instance_id
4445
+ # The identifier of the Amazon Connect instance. You can find the
4446
+ # instanceId in the ARN of the instance.
4447
+ #
4448
+ # @option params [required, String] :contact_id
4449
+ # The identifier of the contact. This is the identifier of the contact
4450
+ # associated with the first interaction with the contact center.
4451
+ #
4452
+ # @option params [required, Types::ChatStreamingConfiguration] :chat_streaming_configuration
4453
+ # The streaming configuration, such as the Amazon SNS streaming
4454
+ # endpoint.
4455
+ #
4456
+ # @option params [required, String] :client_token
4457
+ # A unique, case-sensitive identifier that you provide to ensure the
4458
+ # idempotency of the request.
4459
+ #
4460
+ # **A suitable default value is auto-generated.** You should normally
4461
+ # not need to pass this option.**
4462
+ #
4463
+ # @return [Types::StartContactStreamingResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
4464
+ #
4465
+ # * {Types::StartContactStreamingResponse#streaming_id #streaming_id} => String
4466
+ #
4467
+ # @example Request syntax with placeholder values
4468
+ #
4469
+ # resp = client.start_contact_streaming({
4470
+ # instance_id: "InstanceId", # required
4471
+ # contact_id: "ContactId", # required
4472
+ # chat_streaming_configuration: { # required
4473
+ # streaming_endpoint_arn: "ChatStreamingEndpointARN", # required
4474
+ # },
4475
+ # client_token: "ClientToken", # required
4476
+ # })
4477
+ #
4478
+ # @example Response structure
4479
+ #
4480
+ # resp.streaming_id #=> String
4481
+ #
4482
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactStreaming AWS API Documentation
4483
+ #
4484
+ # @overload start_contact_streaming(params = {})
4485
+ # @param [Hash] params ({})
4486
+ def start_contact_streaming(params = {}, options = {})
4487
+ req = build_request(:start_contact_streaming, params)
4488
+ req.send_request(options)
4489
+ end
4490
+
4422
4491
  # Places an outbound call to a contact, and then initiates the contact
4423
4492
  # flow. It performs the actions in the contact flow that's specified
4424
4493
  # (in `ContactFlowId`).
@@ -4608,7 +4677,7 @@ module Aws::Connect
4608
4677
  # references: {
4609
4678
  # "ReferenceKey" => {
4610
4679
  # value: "ReferenceValue", # required
4611
- # type: "URL", # required, accepts URL
4680
+ # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
4612
4681
  # },
4613
4682
  # },
4614
4683
  # description: "Description",
@@ -4695,6 +4764,43 @@ module Aws::Connect
4695
4764
  req.send_request(options)
4696
4765
  end
4697
4766
 
4767
+ # Ends message streaming on a specified contact. To restart message
4768
+ # streaming on that contact, call the [StartContactStreaming][1] API.
4769
+ #
4770
+ #
4771
+ #
4772
+ # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_StartContactStreaming.html
4773
+ #
4774
+ # @option params [required, String] :instance_id
4775
+ # The identifier of the Amazon Connect instance. You can find the
4776
+ # instanceId in the ARN of the instance.
4777
+ #
4778
+ # @option params [required, String] :contact_id
4779
+ # The identifier of the contact. This is the identifier of the contact
4780
+ # that is associated with the first interaction with the contact center.
4781
+ #
4782
+ # @option params [required, String] :streaming_id
4783
+ # The identifier of the streaming configuration enabled.
4784
+ #
4785
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4786
+ #
4787
+ # @example Request syntax with placeholder values
4788
+ #
4789
+ # resp = client.stop_contact_streaming({
4790
+ # instance_id: "InstanceId", # required
4791
+ # contact_id: "ContactId", # required
4792
+ # streaming_id: "StreamingId", # required
4793
+ # })
4794
+ #
4795
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContactStreaming AWS API Documentation
4796
+ #
4797
+ # @overload stop_contact_streaming(params = {})
4798
+ # @param [Hash] params ({})
4799
+ def stop_contact_streaming(params = {}, options = {})
4800
+ req = build_request(:stop_contact_streaming, params)
4801
+ req.send_request(options)
4802
+ end
4803
+
4698
4804
  # When a contact is being recorded, this API suspends recording the
4699
4805
  # call. For example, you might suspend the call recording while
4700
4806
  # collecting sensitive information, such as a credit card number. Then
@@ -5838,7 +5944,7 @@ module Aws::Connect
5838
5944
  params: params,
5839
5945
  config: config)
5840
5946
  context[:gem_name] = 'aws-sdk-connect'
5841
- context[:gem_version] = '1.53.0'
5947
+ context[:gem_version] = '1.54.0'
5842
5948
  Seahorse::Client::Request.new(handlers, context)
5843
5949
  end
5844
5950
 
@@ -56,6 +56,8 @@ module Aws::Connect
56
56
  ChatContent = Shapes::StringShape.new(name: 'ChatContent')
57
57
  ChatContentType = Shapes::StringShape.new(name: 'ChatContentType')
58
58
  ChatMessage = Shapes::StructureShape.new(name: 'ChatMessage')
59
+ ChatStreamingConfiguration = Shapes::StructureShape.new(name: 'ChatStreamingConfiguration')
60
+ ChatStreamingEndpointARN = Shapes::StringShape.new(name: 'ChatStreamingEndpointARN')
59
61
  ClientToken = Shapes::StringShape.new(name: 'ClientToken')
60
62
  CommonNameLength127 = Shapes::StringShape.new(name: 'CommonNameLength127')
61
63
  Comparison = Shapes::StringShape.new(name: 'Comparison')
@@ -204,6 +206,7 @@ module Aws::Connect
204
206
  InstanceAttributeType = Shapes::StringShape.new(name: 'InstanceAttributeType')
205
207
  InstanceAttributeValue = Shapes::StringShape.new(name: 'InstanceAttributeValue')
206
208
  InstanceId = Shapes::StringShape.new(name: 'InstanceId')
209
+ InstanceReference = Shapes::StructureShape.new(name: 'InstanceReference')
207
210
  InstanceStatus = Shapes::StringShape.new(name: 'InstanceStatus')
208
211
  InstanceStatusReason = Shapes::StructureShape.new(name: 'InstanceStatusReason')
209
212
  InstanceStorageConfig = Shapes::StructureShape.new(name: 'InstanceStorageConfig')
@@ -364,8 +367,10 @@ module Aws::Connect
364
367
  RoutingProfileQueueConfigSummaryList = Shapes::ListShape.new(name: 'RoutingProfileQueueConfigSummaryList')
365
368
  RoutingProfileQueueReference = Shapes::StructureShape.new(name: 'RoutingProfileQueueReference')
366
369
  RoutingProfileQueueReferenceList = Shapes::ListShape.new(name: 'RoutingProfileQueueReferenceList')
370
+ RoutingProfileReference = Shapes::StructureShape.new(name: 'RoutingProfileReference')
367
371
  RoutingProfileSummary = Shapes::StructureShape.new(name: 'RoutingProfileSummary')
368
372
  RoutingProfileSummaryList = Shapes::ListShape.new(name: 'RoutingProfileSummaryList')
373
+ RoutingProfiles = Shapes::ListShape.new(name: 'RoutingProfiles')
369
374
  S3Config = Shapes::StructureShape.new(name: 'S3Config')
370
375
  SecurityKey = Shapes::StructureShape.new(name: 'SecurityKey')
371
376
  SecurityKeysList = Shapes::ListShape.new(name: 'SecurityKeysList')
@@ -382,6 +387,8 @@ module Aws::Connect
382
387
  StartChatContactResponse = Shapes::StructureShape.new(name: 'StartChatContactResponse')
383
388
  StartContactRecordingRequest = Shapes::StructureShape.new(name: 'StartContactRecordingRequest')
384
389
  StartContactRecordingResponse = Shapes::StructureShape.new(name: 'StartContactRecordingResponse')
390
+ StartContactStreamingRequest = Shapes::StructureShape.new(name: 'StartContactStreamingRequest')
391
+ StartContactStreamingResponse = Shapes::StructureShape.new(name: 'StartContactStreamingResponse')
385
392
  StartOutboundVoiceContactRequest = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactRequest')
386
393
  StartOutboundVoiceContactResponse = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactResponse')
387
394
  StartTaskContactRequest = Shapes::StructureShape.new(name: 'StartTaskContactRequest')
@@ -391,7 +398,10 @@ module Aws::Connect
391
398
  StopContactRecordingResponse = Shapes::StructureShape.new(name: 'StopContactRecordingResponse')
392
399
  StopContactRequest = Shapes::StructureShape.new(name: 'StopContactRequest')
393
400
  StopContactResponse = Shapes::StructureShape.new(name: 'StopContactResponse')
401
+ StopContactStreamingRequest = Shapes::StructureShape.new(name: 'StopContactStreamingRequest')
402
+ StopContactStreamingResponse = Shapes::StructureShape.new(name: 'StopContactStreamingResponse')
394
403
  StorageType = Shapes::StringShape.new(name: 'StorageType')
404
+ StreamingId = Shapes::StringShape.new(name: 'StreamingId')
395
405
  String = Shapes::StringShape.new(name: 'String')
396
406
  SuspendContactRecordingRequest = Shapes::StructureShape.new(name: 'SuspendContactRecordingRequest')
397
407
  SuspendContactRecordingResponse = Shapes::StructureShape.new(name: 'SuspendContactRecordingResponse')
@@ -532,10 +542,13 @@ module Aws::Connect
532
542
 
533
543
  Channels.member = Shapes::ShapeRef.new(shape: Channel)
534
544
 
535
- ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType, required: true, location_name: "ContentType"))
536
- ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, required: true, location_name: "Content"))
545
+ ChatMessage.add_member(:content_type, Shapes::ShapeRef.new(shape: ChatContentType, location_name: "ContentType"))
546
+ ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, location_name: "Content"))
537
547
  ChatMessage.struct_class = Types::ChatMessage
538
548
 
549
+ ChatStreamingConfiguration.add_member(:streaming_endpoint_arn, Shapes::ShapeRef.new(shape: ChatStreamingEndpointARN, required: true, location_name: "StreamingEndpointArn"))
550
+ ChatStreamingConfiguration.struct_class = Types::ChatStreamingConfiguration
551
+
539
552
  ContactFlow.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
540
553
  ContactFlow.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowId, location_name: "Id"))
541
554
  ContactFlow.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
@@ -838,6 +851,8 @@ module Aws::Connect
838
851
 
839
852
  Dimensions.add_member(:queue, Shapes::ShapeRef.new(shape: QueueReference, location_name: "Queue"))
840
853
  Dimensions.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, location_name: "Channel"))
854
+ Dimensions.add_member(:routing_profile, Shapes::ShapeRef.new(shape: RoutingProfileReference, location_name: "RoutingProfile"))
855
+ Dimensions.add_member(:instance_reference, Shapes::ShapeRef.new(shape: InstanceReference, location_name: "InstanceReference"))
841
856
  Dimensions.struct_class = Types::Dimensions
842
857
 
843
858
  DisassociateApprovedOriginRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
@@ -885,6 +900,7 @@ module Aws::Connect
885
900
  EncryptionConfig.struct_class = Types::EncryptionConfig
886
901
 
887
902
  Filters.add_member(:queues, Shapes::ShapeRef.new(shape: Queues, location_name: "Queues"))
903
+ Filters.add_member(:routing_profiles, Shapes::ShapeRef.new(shape: RoutingProfiles, location_name: "RoutingProfiles"))
888
904
  Filters.add_member(:channels, Shapes::ShapeRef.new(shape: Channels, location_name: "Channels"))
889
905
  Filters.struct_class = Types::Filters
890
906
 
@@ -1034,6 +1050,10 @@ module Aws::Connect
1034
1050
  Instance.add_member(:outbound_calls_enabled, Shapes::ShapeRef.new(shape: OutboundCallsEnabled, location_name: "OutboundCallsEnabled"))
1035
1051
  Instance.struct_class = Types::Instance
1036
1052
 
1053
+ InstanceReference.add_member(:id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "Id"))
1054
+ InstanceReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1055
+ InstanceReference.struct_class = Types::InstanceReference
1056
+
1037
1057
  InstanceStatusReason.add_member(:message, Shapes::ShapeRef.new(shape: String, location_name: "Message"))
1038
1058
  InstanceStatusReason.struct_class = Types::InstanceStatusReason
1039
1059
 
@@ -1401,6 +1421,7 @@ module Aws::Connect
1401
1421
 
1402
1422
  QueueReference.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
1403
1423
  QueueReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1424
+ QueueReference.add_member(:queue_type, Shapes::ShapeRef.new(shape: QueueType, location_name: "QueueType"))
1404
1425
  QueueReference.struct_class = Types::QueueReference
1405
1426
 
1406
1427
  QueueSummary.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
@@ -1496,6 +1517,10 @@ module Aws::Connect
1496
1517
 
1497
1518
  RoutingProfileQueueReferenceList.member = Shapes::ShapeRef.new(shape: RoutingProfileQueueReference)
1498
1519
 
1520
+ RoutingProfileReference.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
1521
+ RoutingProfileReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1522
+ RoutingProfileReference.struct_class = Types::RoutingProfileReference
1523
+
1499
1524
  RoutingProfileSummary.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
1500
1525
  RoutingProfileSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
1501
1526
  RoutingProfileSummary.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, location_name: "Name"))
@@ -1503,6 +1528,8 @@ module Aws::Connect
1503
1528
 
1504
1529
  RoutingProfileSummaryList.member = Shapes::ShapeRef.new(shape: RoutingProfileSummary)
1505
1530
 
1531
+ RoutingProfiles.member = Shapes::ShapeRef.new(shape: RoutingProfileId)
1532
+
1506
1533
  S3Config.add_member(:bucket_name, Shapes::ShapeRef.new(shape: BucketName, required: true, location_name: "BucketName"))
1507
1534
  S3Config.add_member(:bucket_prefix, Shapes::ShapeRef.new(shape: Prefix, required: true, location_name: "BucketPrefix"))
1508
1535
  S3Config.add_member(:encryption_config, Shapes::ShapeRef.new(shape: EncryptionConfig, location_name: "EncryptionConfig"))
@@ -1548,6 +1575,15 @@ module Aws::Connect
1548
1575
 
1549
1576
  StartContactRecordingResponse.struct_class = Types::StartContactRecordingResponse
1550
1577
 
1578
+ StartContactStreamingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
1579
+ StartContactStreamingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
1580
+ StartContactStreamingRequest.add_member(:chat_streaming_configuration, Shapes::ShapeRef.new(shape: ChatStreamingConfiguration, required: true, location_name: "ChatStreamingConfiguration"))
1581
+ StartContactStreamingRequest.add_member(:client_token, Shapes::ShapeRef.new(shape: ClientToken, required: true, location_name: "ClientToken", metadata: {"idempotencyToken"=>true}))
1582
+ StartContactStreamingRequest.struct_class = Types::StartContactStreamingRequest
1583
+
1584
+ StartContactStreamingResponse.add_member(:streaming_id, Shapes::ShapeRef.new(shape: StreamingId, required: true, location_name: "StreamingId"))
1585
+ StartContactStreamingResponse.struct_class = Types::StartContactStreamingResponse
1586
+
1551
1587
  StartOutboundVoiceContactRequest.add_member(:destination_phone_number, Shapes::ShapeRef.new(shape: PhoneNumber, required: true, location_name: "DestinationPhoneNumber"))
1552
1588
  StartOutboundVoiceContactRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location_name: "ContactFlowId"))
1553
1589
  StartOutboundVoiceContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
@@ -1589,6 +1625,13 @@ module Aws::Connect
1589
1625
 
1590
1626
  StopContactResponse.struct_class = Types::StopContactResponse
1591
1627
 
1628
+ StopContactStreamingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
1629
+ StopContactStreamingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
1630
+ StopContactStreamingRequest.add_member(:streaming_id, Shapes::ShapeRef.new(shape: StreamingId, required: true, location_name: "StreamingId"))
1631
+ StopContactStreamingRequest.struct_class = Types::StopContactStreamingRequest
1632
+
1633
+ StopContactStreamingResponse.struct_class = Types::StopContactStreamingResponse
1634
+
1592
1635
  SuspendContactRecordingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
1593
1636
  SuspendContactRecordingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
1594
1637
  SuspendContactRecordingRequest.add_member(:initial_contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "InitialContactId"))
@@ -2985,6 +3028,19 @@ module Aws::Connect
2985
3028
  o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
2986
3029
  end)
2987
3030
 
3031
+ api.add_operation(:start_contact_streaming, Seahorse::Model::Operation.new.tap do |o|
3032
+ o.name = "StartContactStreaming"
3033
+ o.http_method = "POST"
3034
+ o.http_request_uri = "/contact/start-streaming"
3035
+ o.input = Shapes::ShapeRef.new(shape: StartContactStreamingRequest)
3036
+ o.output = Shapes::ShapeRef.new(shape: StartContactStreamingResponse)
3037
+ o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
3038
+ o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
3039
+ o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
3040
+ o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
3041
+ o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
3042
+ end)
3043
+
2988
3044
  api.add_operation(:start_outbound_voice_contact, Seahorse::Model::Operation.new.tap do |o|
2989
3045
  o.name = "StartOutboundVoiceContact"
2990
3046
  o.http_method = "PUT"
@@ -3038,6 +3094,18 @@ module Aws::Connect
3038
3094
  o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
3039
3095
  end)
3040
3096
 
3097
+ api.add_operation(:stop_contact_streaming, Seahorse::Model::Operation.new.tap do |o|
3098
+ o.name = "StopContactStreaming"
3099
+ o.http_method = "POST"
3100
+ o.http_request_uri = "/contact/stop-streaming"
3101
+ o.input = Shapes::ShapeRef.new(shape: StopContactStreamingRequest)
3102
+ o.output = Shapes::ShapeRef.new(shape: StopContactStreamingResponse)
3103
+ o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
3104
+ o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
3105
+ o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
3106
+ o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
3107
+ end)
3108
+
3041
3109
  api.add_operation(:suspend_contact_recording, Seahorse::Model::Operation.new.tap do |o|
3042
3110
  o.name = "SuspendContactRecording"
3043
3111
  o.http_method = "POST"
@@ -443,8 +443,8 @@ module Aws::Connect
443
443
  # data as a hash:
444
444
  #
445
445
  # {
446
- # content_type: "ChatContentType", # required
447
- # content: "ChatContent", # required
446
+ # content_type: "ChatContentType",
447
+ # content: "ChatContent",
448
448
  # }
449
449
  #
450
450
  # @!attribute [rw] content_type
@@ -464,6 +464,30 @@ module Aws::Connect
464
464
  include Aws::Structure
465
465
  end
466
466
 
467
+ # The streaming configuration, such as the Amazon SNS streaming
468
+ # endpoint.
469
+ #
470
+ # @note When making an API call, you may pass ChatStreamingConfiguration
471
+ # data as a hash:
472
+ #
473
+ # {
474
+ # streaming_endpoint_arn: "ChatStreamingEndpointARN", # required
475
+ # }
476
+ #
477
+ # @!attribute [rw] streaming_endpoint_arn
478
+ # The Amazon Resource Name (ARN) of the standard Amazon SNS topic. The
479
+ # Amazon Resource Name (ARN) of the streaming endpoint that is used to
480
+ # publish real-time message streaming for chat conversations.
481
+ # @return [String]
482
+ #
483
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ChatStreamingConfiguration AWS API Documentation
484
+ #
485
+ class ChatStreamingConfiguration < Struct.new(
486
+ :streaming_endpoint_arn)
487
+ SENSITIVE = []
488
+ include Aws::Structure
489
+ end
490
+
467
491
  # Contains information about a contact flow.
468
492
  #
469
493
  # @!attribute [rw] arn
@@ -1408,7 +1432,7 @@ module Aws::Connect
1408
1432
  :hierarchy_group_id,
1409
1433
  :instance_id,
1410
1434
  :tags)
1411
- SENSITIVE = []
1435
+ SENSITIVE = [:password]
1412
1436
  include Aws::Structure
1413
1437
  end
1414
1438
 
@@ -1474,7 +1498,7 @@ module Aws::Connect
1474
1498
  #
1475
1499
  # {
1476
1500
  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
1477
- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
1501
+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
1478
1502
  # }
1479
1503
  #
1480
1504
  # @!attribute [rw] name
@@ -2188,11 +2212,21 @@ module Aws::Connect
2188
2212
  # The channel used for grouping and filters.
2189
2213
  # @return [String]
2190
2214
  #
2215
+ # @!attribute [rw] routing_profile
2216
+ # The routing profile.
2217
+ # @return [Types::RoutingProfileReference]
2218
+ #
2219
+ # @!attribute [rw] instance_reference
2220
+ # The instance reference.
2221
+ # @return [Types::InstanceReference]
2222
+ #
2191
2223
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Dimensions AWS API Documentation
2192
2224
  #
2193
2225
  class Dimensions < Struct.new(
2194
2226
  :queue,
2195
- :channel)
2227
+ :channel,
2228
+ :routing_profile,
2229
+ :instance_reference)
2196
2230
  SENSITIVE = []
2197
2231
  include Aws::Structure
2198
2232
  end
@@ -2500,6 +2534,7 @@ module Aws::Connect
2500
2534
  #
2501
2535
  # {
2502
2536
  # queues: ["QueueId"],
2537
+ # routing_profiles: ["RoutingProfileId"],
2503
2538
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2504
2539
  # }
2505
2540
  #
@@ -2508,6 +2543,10 @@ module Aws::Connect
2508
2543
  # queues per request.
2509
2544
  # @return [Array<String>]
2510
2545
  #
2546
+ # @!attribute [rw] routing_profiles
2547
+ # The filters used to sort routing profiles.
2548
+ # @return [Array<String>]
2549
+ #
2511
2550
  # @!attribute [rw] channels
2512
2551
  # The channel to use to filter the metrics.
2513
2552
  # @return [Array<String>]
@@ -2516,6 +2555,7 @@ module Aws::Connect
2516
2555
  #
2517
2556
  class Filters < Struct.new(
2518
2557
  :queues,
2558
+ :routing_profiles,
2519
2559
  :channels)
2520
2560
  SENSITIVE = []
2521
2561
  include Aws::Structure
@@ -2565,13 +2605,14 @@ module Aws::Connect
2565
2605
  # instance_id: "InstanceId", # required
2566
2606
  # filters: { # required
2567
2607
  # queues: ["QueueId"],
2608
+ # routing_profiles: ["RoutingProfileId"],
2568
2609
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2569
2610
  # },
2570
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2611
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2571
2612
  # current_metrics: [ # required
2572
2613
  # {
2573
2614
  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
2574
- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2615
+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2575
2616
  # },
2576
2617
  # ],
2577
2618
  # next_token: "NextToken",
@@ -2811,18 +2852,19 @@ module Aws::Connect
2811
2852
  # end_time: Time.now, # required
2812
2853
  # filters: { # required
2813
2854
  # queues: ["QueueId"],
2855
+ # routing_profiles: ["RoutingProfileId"],
2814
2856
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2815
2857
  # },
2816
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2858
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2817
2859
  # historical_metrics: [ # required
2818
2860
  # {
2819
- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2861
+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2820
2862
  # threshold: {
2821
2863
  # comparison: "LT", # accepts LT
2822
2864
  # threshold_value: 1.0,
2823
2865
  # },
2824
2866
  # statistic: "SUM", # accepts SUM, MAX, AVG
2825
- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2867
+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2826
2868
  # },
2827
2869
  # ],
2828
2870
  # next_token: "NextToken",
@@ -3338,13 +3380,13 @@ module Aws::Connect
3338
3380
  # data as a hash:
3339
3381
  #
3340
3382
  # {
3341
- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
3383
+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
3342
3384
  # threshold: {
3343
3385
  # comparison: "LT", # accepts LT
3344
3386
  # threshold_value: 1.0,
3345
3387
  # },
3346
3388
  # statistic: "SUM", # accepts SUM, MAX, AVG
3347
- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
3389
+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
3348
3390
  # }
3349
3391
  #
3350
3392
  # @!attribute [rw] name
@@ -3607,6 +3649,25 @@ module Aws::Connect
3607
3649
  include Aws::Structure
3608
3650
  end
3609
3651
 
3652
+ # The instance reference.
3653
+ #
3654
+ # @!attribute [rw] id
3655
+ # The identifier of the instance reference.
3656
+ # @return [String]
3657
+ #
3658
+ # @!attribute [rw] arn
3659
+ # The Amazon Resource Name (ARN) of the instance reference.
3660
+ # @return [String]
3661
+ #
3662
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InstanceReference AWS API Documentation
3663
+ #
3664
+ class InstanceReference < Struct.new(
3665
+ :id,
3666
+ :arn)
3667
+ SENSITIVE = []
3668
+ include Aws::Structure
3669
+ end
3670
+
3610
3671
  # Relevant details why the instance was not successfully created.
3611
3672
  #
3612
3673
  # @!attribute [rw] message
@@ -5607,11 +5668,16 @@ module Aws::Connect
5607
5668
  # The Amazon Resource Name (ARN) of the queue.
5608
5669
  # @return [String]
5609
5670
  #
5671
+ # @!attribute [rw] queue_type
5672
+ # The type of queue.
5673
+ # @return [String]
5674
+ #
5610
5675
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/QueueReference AWS API Documentation
5611
5676
  #
5612
5677
  class QueueReference < Struct.new(
5613
5678
  :id,
5614
- :arn)
5679
+ :arn,
5680
+ :queue_type)
5615
5681
  SENSITIVE = []
5616
5682
  include Aws::Structure
5617
5683
  end
@@ -5777,7 +5843,7 @@ module Aws::Connect
5777
5843
  #
5778
5844
  # {
5779
5845
  # value: "ReferenceValue", # required
5780
- # type: "URL", # required, accepts URL
5846
+ # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
5781
5847
  # }
5782
5848
  #
5783
5849
  # @!attribute [rw] value
@@ -6064,6 +6130,25 @@ module Aws::Connect
6064
6130
  include Aws::Structure
6065
6131
  end
6066
6132
 
6133
+ # The routing profile reference.
6134
+ #
6135
+ # @!attribute [rw] id
6136
+ # The identifier of the routing profile reference.
6137
+ # @return [String]
6138
+ #
6139
+ # @!attribute [rw] arn
6140
+ # The Amazon Resource Name (ARN) of the routing profile reference.
6141
+ # @return [String]
6142
+ #
6143
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingProfileReference AWS API Documentation
6144
+ #
6145
+ class RoutingProfileReference < Struct.new(
6146
+ :id,
6147
+ :arn)
6148
+ SENSITIVE = []
6149
+ include Aws::Structure
6150
+ end
6151
+
6067
6152
  # Contains summary information about a routing profile.
6068
6153
  #
6069
6154
  # @!attribute [rw] id
@@ -6200,8 +6285,8 @@ module Aws::Connect
6200
6285
  # display_name: "DisplayName", # required
6201
6286
  # },
6202
6287
  # initial_message: {
6203
- # content_type: "ChatContentType", # required
6204
- # content: "ChatContent", # required
6288
+ # content_type: "ChatContentType",
6289
+ # content: "ChatContent",
6205
6290
  # },
6206
6291
  # client_token: "ClientToken",
6207
6292
  # }
@@ -6335,6 +6420,64 @@ module Aws::Connect
6335
6420
  #
6336
6421
  class StartContactRecordingResponse < Aws::EmptyStructure; end
6337
6422
 
6423
+ # @note When making an API call, you may pass StartContactStreamingRequest
6424
+ # data as a hash:
6425
+ #
6426
+ # {
6427
+ # instance_id: "InstanceId", # required
6428
+ # contact_id: "ContactId", # required
6429
+ # chat_streaming_configuration: { # required
6430
+ # streaming_endpoint_arn: "ChatStreamingEndpointARN", # required
6431
+ # },
6432
+ # client_token: "ClientToken", # required
6433
+ # }
6434
+ #
6435
+ # @!attribute [rw] instance_id
6436
+ # The identifier of the Amazon Connect instance. You can find the
6437
+ # instanceId in the ARN of the instance.
6438
+ # @return [String]
6439
+ #
6440
+ # @!attribute [rw] contact_id
6441
+ # The identifier of the contact. This is the identifier of the contact
6442
+ # associated with the first interaction with the contact center.
6443
+ # @return [String]
6444
+ #
6445
+ # @!attribute [rw] chat_streaming_configuration
6446
+ # The streaming configuration, such as the Amazon SNS streaming
6447
+ # endpoint.
6448
+ # @return [Types::ChatStreamingConfiguration]
6449
+ #
6450
+ # @!attribute [rw] client_token
6451
+ # A unique, case-sensitive identifier that you provide to ensure the
6452
+ # idempotency of the request.
6453
+ #
6454
+ # **A suitable default value is auto-generated.** You should normally
6455
+ # not need to pass this option.
6456
+ # @return [String]
6457
+ #
6458
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactStreamingRequest AWS API Documentation
6459
+ #
6460
+ class StartContactStreamingRequest < Struct.new(
6461
+ :instance_id,
6462
+ :contact_id,
6463
+ :chat_streaming_configuration,
6464
+ :client_token)
6465
+ SENSITIVE = []
6466
+ include Aws::Structure
6467
+ end
6468
+
6469
+ # @!attribute [rw] streaming_id
6470
+ # The identifier of the streaming configuration enabled.
6471
+ # @return [String]
6472
+ #
6473
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactStreamingResponse AWS API Documentation
6474
+ #
6475
+ class StartContactStreamingResponse < Struct.new(
6476
+ :streaming_id)
6477
+ SENSITIVE = []
6478
+ include Aws::Structure
6479
+ end
6480
+
6338
6481
  # @note When making an API call, you may pass StartOutboundVoiceContactRequest
6339
6482
  # data as a hash:
6340
6483
  #
@@ -6469,7 +6612,7 @@ module Aws::Connect
6469
6612
  # references: {
6470
6613
  # "ReferenceKey" => {
6471
6614
  # value: "ReferenceValue", # required
6472
- # type: "URL", # required, accepts URL
6615
+ # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
6473
6616
  # },
6474
6617
  # },
6475
6618
  # description: "Description",
@@ -6623,6 +6766,44 @@ module Aws::Connect
6623
6766
  #
6624
6767
  class StopContactResponse < Aws::EmptyStructure; end
6625
6768
 
6769
+ # @note When making an API call, you may pass StopContactStreamingRequest
6770
+ # data as a hash:
6771
+ #
6772
+ # {
6773
+ # instance_id: "InstanceId", # required
6774
+ # contact_id: "ContactId", # required
6775
+ # streaming_id: "StreamingId", # required
6776
+ # }
6777
+ #
6778
+ # @!attribute [rw] instance_id
6779
+ # The identifier of the Amazon Connect instance. You can find the
6780
+ # instanceId in the ARN of the instance.
6781
+ # @return [String]
6782
+ #
6783
+ # @!attribute [rw] contact_id
6784
+ # The identifier of the contact. This is the identifier of the contact
6785
+ # that is associated with the first interaction with the contact
6786
+ # center.
6787
+ # @return [String]
6788
+ #
6789
+ # @!attribute [rw] streaming_id
6790
+ # The identifier of the streaming configuration enabled.
6791
+ # @return [String]
6792
+ #
6793
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContactStreamingRequest AWS API Documentation
6794
+ #
6795
+ class StopContactStreamingRequest < Struct.new(
6796
+ :instance_id,
6797
+ :contact_id,
6798
+ :streaming_id)
6799
+ SENSITIVE = []
6800
+ include Aws::Structure
6801
+ end
6802
+
6803
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContactStreamingResponse AWS API Documentation
6804
+ #
6805
+ class StopContactStreamingResponse < Aws::EmptyStructure; end
6806
+
6626
6807
  # @note When making an API call, you may pass SuspendContactRecordingRequest
6627
6808
  # data as a hash:
6628
6809
  #
@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
48
48
  # @!group service
49
49
  module Aws::Connect
50
50
 
51
- GEM_VERSION = '1.53.0'
51
+ GEM_VERSION = '1.54.0'
52
52
 
53
53
  end
metadata CHANGED
@@ -1,14 +1,14 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: aws-sdk-connect
3
3
  version: !ruby/object:Gem::Version
4
- version: 1.53.0
4
+ version: 1.54.0
5
5
  platform: ruby
6
6
  authors:
7
7
  - Amazon Web Services
8
8
  autorequire:
9
9
  bindir: bin
10
10
  cert_chain: []
11
- date: 2021-10-21 00:00:00.000000000 Z
11
+ date: 2021-10-29 00:00:00.000000000 Z
12
12
  dependencies:
13
13
  - !ruby/object:Gem::Dependency
14
14
  name: aws-sdk-core