aws-sdk-connect 1.50.0 → 1.54.0

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@@ -88,6 +88,35 @@ module Aws::Connect
88
88
  include Aws::Structure
89
89
  end
90
90
 
91
+ # Configuration of the answering machine detection.
92
+ #
93
+ # @note When making an API call, you may pass AnswerMachineDetectionConfig
94
+ # data as a hash:
95
+ #
96
+ # {
97
+ # enable_answer_machine_detection: false,
98
+ # await_answer_machine_prompt: false,
99
+ # }
100
+ #
101
+ # @!attribute [rw] enable_answer_machine_detection
102
+ # The flag to indicate if answer machine detection analysis needs to
103
+ # be performed for a voice call. If set to `true`, `TrafficType` must
104
+ # be set as `CAMPAIGN`.
105
+ # @return [Boolean]
106
+ #
107
+ # @!attribute [rw] await_answer_machine_prompt
108
+ # Wait for the answering machine prompt.
109
+ # @return [Boolean]
110
+ #
111
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AnswerMachineDetectionConfig AWS API Documentation
112
+ #
113
+ class AnswerMachineDetectionConfig < Struct.new(
114
+ :enable_answer_machine_detection,
115
+ :await_answer_machine_prompt)
116
+ SENSITIVE = []
117
+ include Aws::Structure
118
+ end
119
+
91
120
  # @note When making an API call, you may pass AssociateApprovedOriginRequest
92
121
  # data as a hash:
93
122
  #
@@ -414,8 +443,8 @@ module Aws::Connect
414
443
  # data as a hash:
415
444
  #
416
445
  # {
417
- # content_type: "ChatContentType", # required
418
- # content: "ChatContent", # required
446
+ # content_type: "ChatContentType",
447
+ # content: "ChatContent",
419
448
  # }
420
449
  #
421
450
  # @!attribute [rw] content_type
@@ -435,6 +464,30 @@ module Aws::Connect
435
464
  include Aws::Structure
436
465
  end
437
466
 
467
+ # The streaming configuration, such as the Amazon SNS streaming
468
+ # endpoint.
469
+ #
470
+ # @note When making an API call, you may pass ChatStreamingConfiguration
471
+ # data as a hash:
472
+ #
473
+ # {
474
+ # streaming_endpoint_arn: "ChatStreamingEndpointARN", # required
475
+ # }
476
+ #
477
+ # @!attribute [rw] streaming_endpoint_arn
478
+ # The Amazon Resource Name (ARN) of the standard Amazon SNS topic. The
479
+ # Amazon Resource Name (ARN) of the streaming endpoint that is used to
480
+ # publish real-time message streaming for chat conversations.
481
+ # @return [String]
482
+ #
483
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ChatStreamingConfiguration AWS API Documentation
484
+ #
485
+ class ChatStreamingConfiguration < Struct.new(
486
+ :streaming_endpoint_arn)
487
+ SENSITIVE = []
488
+ include Aws::Structure
489
+ end
490
+
438
491
  # Contains information about a contact flow.
439
492
  #
440
493
  # @!attribute [rw] arn
@@ -844,11 +897,11 @@ module Aws::Connect
844
897
  #
845
898
  # {
846
899
  # instance_id: "InstanceId", # required
847
- # integration_type: "EVENT", # required, accepts EVENT
900
+ # integration_type: "EVENT", # required, accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
848
901
  # integration_arn: "ARN", # required
849
- # source_application_url: "URI", # required
850
- # source_application_name: "SourceApplicationName", # required
851
- # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
902
+ # source_application_url: "URI",
903
+ # source_application_name: "SourceApplicationName",
904
+ # source_type: "SALESFORCE", # accepts SALESFORCE, ZENDESK
852
905
  # tags: {
853
906
  # "TagKey" => "TagValue",
854
907
  # },
@@ -868,15 +921,18 @@ module Aws::Connect
868
921
  # @return [String]
869
922
  #
870
923
  # @!attribute [rw] source_application_url
871
- # The URL for the external application.
924
+ # The URL for the external application. This field is only required
925
+ # for the EVENT integration type.
872
926
  # @return [String]
873
927
  #
874
928
  # @!attribute [rw] source_application_name
875
- # The name of the external application.
929
+ # The name of the external application. This field is only required
930
+ # for the EVENT integration type.
876
931
  # @return [String]
877
932
  #
878
933
  # @!attribute [rw] source_type
879
- # The type of the data source.
934
+ # The type of the data source. This field is only required for the
935
+ # EVENT integration type.
880
936
  # @return [String]
881
937
  #
882
938
  # @!attribute [rw] tags
@@ -898,7 +954,7 @@ module Aws::Connect
898
954
  end
899
955
 
900
956
  # @!attribute [rw] integration_association_id
901
- # The identifier for the association.
957
+ # The identifier for the integration association.
902
958
  # @return [String]
903
959
  #
904
960
  # @!attribute [rw] integration_association_arn
@@ -1175,7 +1231,7 @@ module Aws::Connect
1175
1231
  # {
1176
1232
  # instance_id: "InstanceId", # required
1177
1233
  # integration_association_id: "IntegrationAssociationId", # required
1178
- # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
1234
+ # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION, CONNECT_CAMPAIGNS
1179
1235
  # tags: {
1180
1236
  # "TagKey" => "TagValue",
1181
1237
  # },
@@ -1187,12 +1243,12 @@ module Aws::Connect
1187
1243
  # @return [String]
1188
1244
  #
1189
1245
  # @!attribute [rw] integration_association_id
1190
- # The identifier for the AppIntegration association.
1246
+ # The identifier for the integration association.
1191
1247
  # @return [String]
1192
1248
  #
1193
1249
  # @!attribute [rw] use_case_type
1194
- # The type of use case to associate to the AppIntegration association.
1195
- # Each AppIntegration association can have only one of each use case
1250
+ # The type of use case to associate to the integration association.
1251
+ # Each integration association can have only one of each use case
1196
1252
  # type.
1197
1253
  # @return [String]
1198
1254
  #
@@ -1376,7 +1432,7 @@ module Aws::Connect
1376
1432
  :hierarchy_group_id,
1377
1433
  :instance_id,
1378
1434
  :tags)
1379
- SENSITIVE = []
1435
+ SENSITIVE = [:password]
1380
1436
  include Aws::Structure
1381
1437
  end
1382
1438
 
@@ -1442,7 +1498,7 @@ module Aws::Connect
1442
1498
  #
1443
1499
  # {
1444
1500
  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
1445
- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
1501
+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
1446
1502
  # }
1447
1503
  #
1448
1504
  # @!attribute [rw] name
@@ -1560,7 +1616,7 @@ module Aws::Connect
1560
1616
  # @return [String]
1561
1617
  #
1562
1618
  # @!attribute [rw] integration_association_id
1563
- # The identifier for the AppIntegration association.
1619
+ # The identifier for the integration association.
1564
1620
  # @return [String]
1565
1621
  #
1566
1622
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteIntegrationAssociationRequest AWS API Documentation
@@ -1613,7 +1669,7 @@ module Aws::Connect
1613
1669
  # @return [String]
1614
1670
  #
1615
1671
  # @!attribute [rw] integration_association_id
1616
- # The identifier for the AppIntegration association.
1672
+ # The identifier for the integration association.
1617
1673
  # @return [String]
1618
1674
  #
1619
1675
  # @!attribute [rw] use_case_id
@@ -2156,11 +2212,21 @@ module Aws::Connect
2156
2212
  # The channel used for grouping and filters.
2157
2213
  # @return [String]
2158
2214
  #
2215
+ # @!attribute [rw] routing_profile
2216
+ # The routing profile.
2217
+ # @return [Types::RoutingProfileReference]
2218
+ #
2219
+ # @!attribute [rw] instance_reference
2220
+ # The instance reference.
2221
+ # @return [Types::InstanceReference]
2222
+ #
2159
2223
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Dimensions AWS API Documentation
2160
2224
  #
2161
2225
  class Dimensions < Struct.new(
2162
2226
  :queue,
2163
- :channel)
2227
+ :channel,
2228
+ :routing_profile,
2229
+ :instance_reference)
2164
2230
  SENSITIVE = []
2165
2231
  include Aws::Structure
2166
2232
  end
@@ -2444,7 +2510,12 @@ module Aws::Connect
2444
2510
  # @return [String]
2445
2511
  #
2446
2512
  # @!attribute [rw] key_id
2447
- # The identifier of the encryption key.
2513
+ # The full ARN of the encryption key.
2514
+ #
2515
+ # <note markdown="1"> Be sure to provide the full ARN of the encryption key, not just the
2516
+ # ID.
2517
+ #
2518
+ # </note>
2448
2519
  # @return [String]
2449
2520
  #
2450
2521
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EncryptionConfig AWS API Documentation
@@ -2463,6 +2534,7 @@ module Aws::Connect
2463
2534
  #
2464
2535
  # {
2465
2536
  # queues: ["QueueId"],
2537
+ # routing_profiles: ["RoutingProfileId"],
2466
2538
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2467
2539
  # }
2468
2540
  #
@@ -2471,6 +2543,10 @@ module Aws::Connect
2471
2543
  # queues per request.
2472
2544
  # @return [Array<String>]
2473
2545
  #
2546
+ # @!attribute [rw] routing_profiles
2547
+ # The filters used to sort routing profiles.
2548
+ # @return [Array<String>]
2549
+ #
2474
2550
  # @!attribute [rw] channels
2475
2551
  # The channel to use to filter the metrics.
2476
2552
  # @return [Array<String>]
@@ -2479,6 +2555,7 @@ module Aws::Connect
2479
2555
  #
2480
2556
  class Filters < Struct.new(
2481
2557
  :queues,
2558
+ :routing_profiles,
2482
2559
  :channels)
2483
2560
  SENSITIVE = []
2484
2561
  include Aws::Structure
@@ -2528,13 +2605,14 @@ module Aws::Connect
2528
2605
  # instance_id: "InstanceId", # required
2529
2606
  # filters: { # required
2530
2607
  # queues: ["QueueId"],
2608
+ # routing_profiles: ["RoutingProfileId"],
2531
2609
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2532
2610
  # },
2533
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2611
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2534
2612
  # current_metrics: [ # required
2535
2613
  # {
2536
2614
  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
2537
- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2615
+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2538
2616
  # },
2539
2617
  # ],
2540
2618
  # next_token: "NextToken",
@@ -2635,7 +2713,10 @@ module Aws::Connect
2635
2713
  #
2636
2714
  # : Unit: SECONDS
2637
2715
  #
2638
- # When you use groupings, Unit says SECONDS but the Value is
2716
+ # When you use groupings, Unit says SECONDS and the Value is
2717
+ # returned in SECONDS.
2718
+ #
2719
+ # When you do not use groupings, Unit says SECONDS but the Value is
2639
2720
  # returned in MILLISECONDS. For example, if you get a response like
2640
2721
  # this:
2641
2722
  #
@@ -2771,18 +2852,19 @@ module Aws::Connect
2771
2852
  # end_time: Time.now, # required
2772
2853
  # filters: { # required
2773
2854
  # queues: ["QueueId"],
2855
+ # routing_profiles: ["RoutingProfileId"],
2774
2856
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2775
2857
  # },
2776
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2858
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2777
2859
  # historical_metrics: [ # required
2778
2860
  # {
2779
- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2861
+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2780
2862
  # threshold: {
2781
2863
  # comparison: "LT", # accepts LT
2782
2864
  # threshold_value: 1.0,
2783
2865
  # },
2784
2866
  # statistic: "SUM", # accepts SUM, MAX, AVG
2785
- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2867
+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2786
2868
  # },
2787
2869
  # ],
2788
2870
  # next_token: "NextToken",
@@ -3298,13 +3380,13 @@ module Aws::Connect
3298
3380
  # data as a hash:
3299
3381
  #
3300
3382
  # {
3301
- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
3383
+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
3302
3384
  # threshold: {
3303
3385
  # comparison: "LT", # accepts LT
3304
3386
  # threshold_value: 1.0,
3305
3387
  # },
3306
3388
  # statistic: "SUM", # accepts SUM, MAX, AVG
3307
- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
3389
+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
3308
3390
  # }
3309
3391
  #
3310
3392
  # @!attribute [rw] name
@@ -3438,11 +3520,11 @@ module Aws::Connect
3438
3520
  # @return [String]
3439
3521
  #
3440
3522
  # @!attribute [rw] start_time
3441
- # The start time that your contact center is open.
3523
+ # The start time that your contact center opens.
3442
3524
  # @return [Types::HoursOfOperationTimeSlice]
3443
3525
  #
3444
3526
  # @!attribute [rw] end_time
3445
- # The end time that your contact center is closes.
3527
+ # The end time that your contact center closes.
3446
3528
  # @return [Types::HoursOfOperationTimeSlice]
3447
3529
  #
3448
3530
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/HoursOfOperationConfig AWS API Documentation
@@ -3567,6 +3649,25 @@ module Aws::Connect
3567
3649
  include Aws::Structure
3568
3650
  end
3569
3651
 
3652
+ # The instance reference.
3653
+ #
3654
+ # @!attribute [rw] id
3655
+ # The identifier of the instance reference.
3656
+ # @return [String]
3657
+ #
3658
+ # @!attribute [rw] arn
3659
+ # The Amazon Resource Name (ARN) of the instance reference.
3660
+ # @return [String]
3661
+ #
3662
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InstanceReference AWS API Documentation
3663
+ #
3664
+ class InstanceReference < Struct.new(
3665
+ :id,
3666
+ :arn)
3667
+ SENSITIVE = []
3668
+ include Aws::Structure
3669
+ end
3670
+
3570
3671
  # Relevant details why the instance was not successfully created.
3571
3672
  #
3572
3673
  # @!attribute [rw] message
@@ -4415,6 +4516,7 @@ module Aws::Connect
4415
4516
  #
4416
4517
  # {
4417
4518
  # instance_id: "InstanceId", # required
4519
+ # integration_type: "EVENT", # accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
4418
4520
  # next_token: "NextToken",
4419
4521
  # max_results: 1,
4420
4522
  # }
@@ -4424,6 +4526,9 @@ module Aws::Connect
4424
4526
  # instanceId in the ARN of the instance.
4425
4527
  # @return [String]
4426
4528
  #
4529
+ # @!attribute [rw] integration_type
4530
+ # @return [String]
4531
+ #
4427
4532
  # @!attribute [rw] next_token
4428
4533
  # The token for the next set of results. Use the value returned in the
4429
4534
  # previous response in the next request to retrieve the next set of
@@ -4438,6 +4543,7 @@ module Aws::Connect
4438
4543
  #
4439
4544
  class ListIntegrationAssociationsRequest < Struct.new(
4440
4545
  :instance_id,
4546
+ :integration_type,
4441
4547
  :next_token,
4442
4548
  :max_results)
4443
4549
  SENSITIVE = []
@@ -4445,7 +4551,7 @@ module Aws::Connect
4445
4551
  end
4446
4552
 
4447
4553
  # @!attribute [rw] integration_association_summary_list
4448
- # The AppIntegration associations.
4554
+ # The associations.
4449
4555
  # @return [Array<Types::IntegrationAssociationSummary>]
4450
4556
  #
4451
4557
  # @!attribute [rw] next_token
@@ -4535,7 +4641,8 @@ module Aws::Connect
4535
4641
  # @return [String]
4536
4642
  #
4537
4643
  # @!attribute [rw] max_results
4538
- # The maximum number of results to return per page.
4644
+ # The maximum number of results to return per page. If no value is
4645
+ # specified, the default is 10.
4539
4646
  # @return [Integer]
4540
4647
  #
4541
4648
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListLexBotsRequest AWS API Documentation
@@ -5105,7 +5212,7 @@ module Aws::Connect
5105
5212
  end
5106
5213
 
5107
5214
  # Provides summary information about the use cases for the specified
5108
- # Amazon Connect AppIntegration association.
5215
+ # integration association.
5109
5216
  #
5110
5217
  # @note When making an API call, you may pass ListUseCasesRequest
5111
5218
  # data as a hash:
@@ -5561,11 +5668,16 @@ module Aws::Connect
5561
5668
  # The Amazon Resource Name (ARN) of the queue.
5562
5669
  # @return [String]
5563
5670
  #
5671
+ # @!attribute [rw] queue_type
5672
+ # The type of queue.
5673
+ # @return [String]
5674
+ #
5564
5675
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/QueueReference AWS API Documentation
5565
5676
  #
5566
5677
  class QueueReference < Struct.new(
5567
5678
  :id,
5568
- :arn)
5679
+ :arn,
5680
+ :queue_type)
5569
5681
  SENSITIVE = []
5570
5682
  include Aws::Structure
5571
5683
  end
@@ -5731,7 +5843,7 @@ module Aws::Connect
5731
5843
  #
5732
5844
  # {
5733
5845
  # value: "ReferenceValue", # required
5734
- # type: "URL", # required, accepts URL
5846
+ # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
5735
5847
  # }
5736
5848
  #
5737
5849
  # @!attribute [rw] value
@@ -6018,6 +6130,25 @@ module Aws::Connect
6018
6130
  include Aws::Structure
6019
6131
  end
6020
6132
 
6133
+ # The routing profile reference.
6134
+ #
6135
+ # @!attribute [rw] id
6136
+ # The identifier of the routing profile reference.
6137
+ # @return [String]
6138
+ #
6139
+ # @!attribute [rw] arn
6140
+ # The Amazon Resource Name (ARN) of the routing profile reference.
6141
+ # @return [String]
6142
+ #
6143
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/RoutingProfileReference AWS API Documentation
6144
+ #
6145
+ class RoutingProfileReference < Struct.new(
6146
+ :id,
6147
+ :arn)
6148
+ SENSITIVE = []
6149
+ include Aws::Structure
6150
+ end
6151
+
6021
6152
  # Contains summary information about a routing profile.
6022
6153
  #
6023
6154
  # @!attribute [rw] id
@@ -6154,8 +6285,8 @@ module Aws::Connect
6154
6285
  # display_name: "DisplayName", # required
6155
6286
  # },
6156
6287
  # initial_message: {
6157
- # content_type: "ChatContentType", # required
6158
- # content: "ChatContent", # required
6288
+ # content_type: "ChatContentType",
6289
+ # content: "ChatContent",
6159
6290
  # },
6160
6291
  # client_token: "ClientToken",
6161
6292
  # }
@@ -6289,6 +6420,64 @@ module Aws::Connect
6289
6420
  #
6290
6421
  class StartContactRecordingResponse < Aws::EmptyStructure; end
6291
6422
 
6423
+ # @note When making an API call, you may pass StartContactStreamingRequest
6424
+ # data as a hash:
6425
+ #
6426
+ # {
6427
+ # instance_id: "InstanceId", # required
6428
+ # contact_id: "ContactId", # required
6429
+ # chat_streaming_configuration: { # required
6430
+ # streaming_endpoint_arn: "ChatStreamingEndpointARN", # required
6431
+ # },
6432
+ # client_token: "ClientToken", # required
6433
+ # }
6434
+ #
6435
+ # @!attribute [rw] instance_id
6436
+ # The identifier of the Amazon Connect instance. You can find the
6437
+ # instanceId in the ARN of the instance.
6438
+ # @return [String]
6439
+ #
6440
+ # @!attribute [rw] contact_id
6441
+ # The identifier of the contact. This is the identifier of the contact
6442
+ # associated with the first interaction with the contact center.
6443
+ # @return [String]
6444
+ #
6445
+ # @!attribute [rw] chat_streaming_configuration
6446
+ # The streaming configuration, such as the Amazon SNS streaming
6447
+ # endpoint.
6448
+ # @return [Types::ChatStreamingConfiguration]
6449
+ #
6450
+ # @!attribute [rw] client_token
6451
+ # A unique, case-sensitive identifier that you provide to ensure the
6452
+ # idempotency of the request.
6453
+ #
6454
+ # **A suitable default value is auto-generated.** You should normally
6455
+ # not need to pass this option.
6456
+ # @return [String]
6457
+ #
6458
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactStreamingRequest AWS API Documentation
6459
+ #
6460
+ class StartContactStreamingRequest < Struct.new(
6461
+ :instance_id,
6462
+ :contact_id,
6463
+ :chat_streaming_configuration,
6464
+ :client_token)
6465
+ SENSITIVE = []
6466
+ include Aws::Structure
6467
+ end
6468
+
6469
+ # @!attribute [rw] streaming_id
6470
+ # The identifier of the streaming configuration enabled.
6471
+ # @return [String]
6472
+ #
6473
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactStreamingResponse AWS API Documentation
6474
+ #
6475
+ class StartContactStreamingResponse < Struct.new(
6476
+ :streaming_id)
6477
+ SENSITIVE = []
6478
+ include Aws::Structure
6479
+ end
6480
+
6292
6481
  # @note When making an API call, you may pass StartOutboundVoiceContactRequest
6293
6482
  # data as a hash:
6294
6483
  #
@@ -6302,6 +6491,12 @@ module Aws::Connect
6302
6491
  # attributes: {
6303
6492
  # "AttributeName" => "AttributeValue",
6304
6493
  # },
6494
+ # answer_machine_detection_config: {
6495
+ # enable_answer_machine_detection: false,
6496
+ # await_answer_machine_prompt: false,
6497
+ # },
6498
+ # campaign_id: "CampaignId",
6499
+ # traffic_type: "GENERAL", # accepts GENERAL, CAMPAIGN
6305
6500
  # }
6306
6501
  #
6307
6502
  # @!attribute [rw] destination_phone_number
@@ -6358,6 +6553,22 @@ module Aws::Connect
6358
6553
  # underscore characters.
6359
6554
  # @return [Hash<String,String>]
6360
6555
  #
6556
+ # @!attribute [rw] answer_machine_detection_config
6557
+ # Configuration of the answering machine detection for this outbound
6558
+ # call.
6559
+ # @return [Types::AnswerMachineDetectionConfig]
6560
+ #
6561
+ # @!attribute [rw] campaign_id
6562
+ # The campaign identifier of the outbound communication.
6563
+ # @return [String]
6564
+ #
6565
+ # @!attribute [rw] traffic_type
6566
+ # Denotes the class of traffic. Calls with different traffic types are
6567
+ # handled differently by Amazon Connect. The default value is
6568
+ # `GENERAL`. Use `CAMPAIGN` if `EnableAnswerMachineDetection` is set
6569
+ # to `true`. For all other cases, use `GENERAL`.
6570
+ # @return [String]
6571
+ #
6361
6572
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartOutboundVoiceContactRequest AWS API Documentation
6362
6573
  #
6363
6574
  class StartOutboundVoiceContactRequest < Struct.new(
@@ -6367,7 +6578,10 @@ module Aws::Connect
6367
6578
  :client_token,
6368
6579
  :source_phone_number,
6369
6580
  :queue_id,
6370
- :attributes)
6581
+ :attributes,
6582
+ :answer_machine_detection_config,
6583
+ :campaign_id,
6584
+ :traffic_type)
6371
6585
  SENSITIVE = []
6372
6586
  include Aws::Structure
6373
6587
  end
@@ -6398,7 +6612,7 @@ module Aws::Connect
6398
6612
  # references: {
6399
6613
  # "ReferenceKey" => {
6400
6614
  # value: "ReferenceValue", # required
6401
- # type: "URL", # required, accepts URL
6615
+ # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
6402
6616
  # },
6403
6617
  # },
6404
6618
  # description: "Description",
@@ -6552,6 +6766,44 @@ module Aws::Connect
6552
6766
  #
6553
6767
  class StopContactResponse < Aws::EmptyStructure; end
6554
6768
 
6769
+ # @note When making an API call, you may pass StopContactStreamingRequest
6770
+ # data as a hash:
6771
+ #
6772
+ # {
6773
+ # instance_id: "InstanceId", # required
6774
+ # contact_id: "ContactId", # required
6775
+ # streaming_id: "StreamingId", # required
6776
+ # }
6777
+ #
6778
+ # @!attribute [rw] instance_id
6779
+ # The identifier of the Amazon Connect instance. You can find the
6780
+ # instanceId in the ARN of the instance.
6781
+ # @return [String]
6782
+ #
6783
+ # @!attribute [rw] contact_id
6784
+ # The identifier of the contact. This is the identifier of the contact
6785
+ # that is associated with the first interaction with the contact
6786
+ # center.
6787
+ # @return [String]
6788
+ #
6789
+ # @!attribute [rw] streaming_id
6790
+ # The identifier of the streaming configuration enabled.
6791
+ # @return [String]
6792
+ #
6793
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContactStreamingRequest AWS API Documentation
6794
+ #
6795
+ class StopContactStreamingRequest < Struct.new(
6796
+ :instance_id,
6797
+ :contact_id,
6798
+ :streaming_id)
6799
+ SENSITIVE = []
6800
+ include Aws::Structure
6801
+ end
6802
+
6803
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContactStreamingResponse AWS API Documentation
6804
+ #
6805
+ class StopContactStreamingResponse < Aws::EmptyStructure; end
6806
+
6555
6807
  # @note When making an API call, you may pass SuspendContactRecordingRequest
6556
6808
  # data as a hash:
6557
6809
  #
@@ -6935,6 +7187,11 @@ module Aws::Connect
6935
7187
  #
6936
7188
  # @!attribute [rw] attribute_type
6937
7189
  # The type of attribute.
7190
+ #
7191
+ # <note markdown="1"> Only allowlisted customers can consume USE\_CUSTOM\_TTS\_VOICES. To
7192
+ # access this feature, contact AWS Support for allowlisting.
7193
+ #
7194
+ # </note>
6938
7195
  # @return [String]
6939
7196
  #
6940
7197
  # @!attribute [rw] value
@@ -7677,8 +7934,8 @@ module Aws::Connect
7677
7934
  # @return [String]
7678
7935
  #
7679
7936
  # @!attribute [rw] use_case_type
7680
- # The type of use case to associate to the AppIntegration association.
7681
- # Each AppIntegration association can have only one of each use case
7937
+ # The type of use case to associate to the integration association.
7938
+ # Each integration association can have only one of each use case
7682
7939
  # type.
7683
7940
  # @return [String]
7684
7941
  #
@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
48
48
  # @!group service
49
49
  module Aws::Connect
50
50
 
51
- GEM_VERSION = '1.50.0'
51
+ GEM_VERSION = '1.54.0'
52
52
 
53
53
  end
metadata CHANGED
@@ -1,14 +1,14 @@
1
1
  --- !ruby/object:Gem::Specification
2
2
  name: aws-sdk-connect
3
3
  version: !ruby/object:Gem::Version
4
- version: 1.50.0
4
+ version: 1.54.0
5
5
  platform: ruby
6
6
  authors:
7
7
  - Amazon Web Services
8
8
  autorequire:
9
9
  bindir: bin
10
10
  cert_chain: []
11
- date: 2021-09-01 00:00:00.000000000 Z
11
+ date: 2021-10-29 00:00:00.000000000 Z
12
12
  dependencies:
13
13
  - !ruby/object:Gem::Dependency
14
14
  name: aws-sdk-core
@@ -19,7 +19,7 @@ dependencies:
19
19
  version: '3'
20
20
  - - ">="
21
21
  - !ruby/object:Gem::Version
22
- version: 3.120.0
22
+ version: 3.121.2
23
23
  type: :runtime
24
24
  prerelease: false
25
25
  version_requirements: !ruby/object:Gem::Requirement
@@ -29,7 +29,7 @@ dependencies:
29
29
  version: '3'
30
30
  - - ">="
31
31
  - !ruby/object:Gem::Version
32
- version: 3.120.0
32
+ version: 3.121.2
33
33
  - !ruby/object:Gem::Dependency
34
34
  name: aws-sigv4
35
35
  requirement: !ruby/object:Gem::Requirement