aws-sdk-connect 1.50.0 → 1.54.0

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data/CHANGELOG.md CHANGED
@@ -1,6 +1,26 @@
1
1
  Unreleased Changes
2
2
  ------------------
3
3
 
4
+ 1.54.0 (2021-10-29)
5
+ ------------------
6
+
7
+ * Feature - Amazon Connect Chat now supports real-time message streaming.
8
+
9
+ 1.53.0 (2021-10-21)
10
+ ------------------
11
+
12
+ * Feature - Released Amazon Connect hours of operation API for general availability (GA). This API also supports AWS CloudFormation. For more information, see Amazon Connect Resource Type Reference in the AWS CloudFormation User Guide.
13
+
14
+ 1.52.0 (2021-10-18)
15
+ ------------------
16
+
17
+ * Feature - Code Generated Changes, see `./build_tools` or `aws-sdk-core`'s CHANGELOG.md for details.
18
+
19
+ 1.51.0 (2021-09-27)
20
+ ------------------
21
+
22
+ * Feature - This release updates a set of APIs: CreateIntegrationAssociation, ListIntegrationAssociations, CreateUseCase, and StartOutboundVoiceContact. You can use it to create integrations with Amazon Pinpoint for the Amazon Connect Campaigns use case, Amazon Connect Voice ID, and Amazon Connect Wisdom.
23
+
4
24
  1.50.0 (2021-09-01)
5
25
  ------------------
6
26
 
data/VERSION CHANGED
@@ -1 +1 @@
1
- 1.50.0
1
+ 1.54.0
@@ -767,9 +767,6 @@ module Aws::Connect
767
767
  req.send_request(options)
768
768
  end
769
769
 
770
- # This API is in preview release for Amazon Connect and is subject to
771
- # change.
772
- #
773
770
  # Creates hours of operation.
774
771
  #
775
772
  # @option params [required, String] :instance_id
@@ -899,7 +896,7 @@ module Aws::Connect
899
896
  req.send_request(options)
900
897
  end
901
898
 
902
- # Create an AppIntegration association with an Amazon Connect instance.
899
+ # Creates an AWS resource association with an Amazon Connect instance.
903
900
  #
904
901
  # @option params [required, String] :instance_id
905
902
  # The identifier of the Amazon Connect instance. You can find the
@@ -911,14 +908,17 @@ module Aws::Connect
911
908
  # @option params [required, String] :integration_arn
912
909
  # The Amazon Resource Name (ARN) of the integration.
913
910
  #
914
- # @option params [required, String] :source_application_url
915
- # The URL for the external application.
911
+ # @option params [String] :source_application_url
912
+ # The URL for the external application. This field is only required for
913
+ # the EVENT integration type.
916
914
  #
917
- # @option params [required, String] :source_application_name
918
- # The name of the external application.
915
+ # @option params [String] :source_application_name
916
+ # The name of the external application. This field is only required for
917
+ # the EVENT integration type.
919
918
  #
920
- # @option params [required, String] :source_type
921
- # The type of the data source.
919
+ # @option params [String] :source_type
920
+ # The type of the data source. This field is only required for the EVENT
921
+ # integration type.
922
922
  #
923
923
  # @option params [Hash<String,String>] :tags
924
924
  # One or more tags.
@@ -932,11 +932,11 @@ module Aws::Connect
932
932
  #
933
933
  # resp = client.create_integration_association({
934
934
  # instance_id: "InstanceId", # required
935
- # integration_type: "EVENT", # required, accepts EVENT
935
+ # integration_type: "EVENT", # required, accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
936
936
  # integration_arn: "ARN", # required
937
- # source_application_url: "URI", # required
938
- # source_application_name: "SourceApplicationName", # required
939
- # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
937
+ # source_application_url: "URI",
938
+ # source_application_name: "SourceApplicationName",
939
+ # source_type: "SALESFORCE", # accepts SALESFORCE, ZENDESK
940
940
  # tags: {
941
941
  # "TagKey" => "TagValue",
942
942
  # },
@@ -1161,19 +1161,18 @@ module Aws::Connect
1161
1161
  req.send_request(options)
1162
1162
  end
1163
1163
 
1164
- # Creates a use case for an AppIntegration association.
1164
+ # Creates a use case for an integration association.
1165
1165
  #
1166
1166
  # @option params [required, String] :instance_id
1167
1167
  # The identifier of the Amazon Connect instance. You can find the
1168
1168
  # instanceId in the ARN of the instance.
1169
1169
  #
1170
1170
  # @option params [required, String] :integration_association_id
1171
- # The identifier for the AppIntegration association.
1171
+ # The identifier for the integration association.
1172
1172
  #
1173
1173
  # @option params [required, String] :use_case_type
1174
- # The type of use case to associate to the AppIntegration association.
1175
- # Each AppIntegration association can have only one of each use case
1176
- # type.
1174
+ # The type of use case to associate to the integration association. Each
1175
+ # integration association can have only one of each use case type.
1177
1176
  #
1178
1177
  # @option params [Hash<String,String>] :tags
1179
1178
  # One or more tags.
@@ -1188,7 +1187,7 @@ module Aws::Connect
1188
1187
  # resp = client.create_use_case({
1189
1188
  # instance_id: "InstanceId", # required
1190
1189
  # integration_association_id: "IntegrationAssociationId", # required
1191
- # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
1190
+ # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION, CONNECT_CAMPAIGNS
1192
1191
  # tags: {
1193
1192
  # "TagKey" => "TagValue",
1194
1193
  # },
@@ -1350,9 +1349,6 @@ module Aws::Connect
1350
1349
  req.send_request(options)
1351
1350
  end
1352
1351
 
1353
- # This API is in preview release for Amazon Connect and is subject to
1354
- # change.
1355
- #
1356
1352
  # Deletes an hours of operation.
1357
1353
  #
1358
1354
  # @option params [required, String] :instance_id
@@ -1413,7 +1409,7 @@ module Aws::Connect
1413
1409
  req.send_request(options)
1414
1410
  end
1415
1411
 
1416
- # Deletes an AppIntegration association from an Amazon Connect instance.
1412
+ # Deletes an AWS resource association from an Amazon Connect instance.
1417
1413
  # The association must not have any use cases associated with it.
1418
1414
  #
1419
1415
  # @option params [required, String] :instance_id
@@ -1421,7 +1417,7 @@ module Aws::Connect
1421
1417
  # instanceId in the ARN of the instance.
1422
1418
  #
1423
1419
  # @option params [required, String] :integration_association_id
1424
- # The identifier for the AppIntegration association.
1420
+ # The identifier for the integration association.
1425
1421
  #
1426
1422
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1427
1423
  #
@@ -1468,14 +1464,14 @@ module Aws::Connect
1468
1464
  req.send_request(options)
1469
1465
  end
1470
1466
 
1471
- # Deletes a use case from an AppIntegration association.
1467
+ # Deletes a use case from an integration association.
1472
1468
  #
1473
1469
  # @option params [required, String] :instance_id
1474
1470
  # The identifier of the Amazon Connect instance. You can find the
1475
1471
  # instanceId in the ARN of the instance.
1476
1472
  #
1477
1473
  # @option params [required, String] :integration_association_id
1478
- # The identifier for the AppIntegration association.
1474
+ # The identifier for the integration association.
1479
1475
  #
1480
1476
  # @option params [required, String] :use_case_id
1481
1477
  # The identifier for the use case.
@@ -1652,9 +1648,6 @@ module Aws::Connect
1652
1648
  req.send_request(options)
1653
1649
  end
1654
1650
 
1655
- # This API is in preview release for Amazon Connect and is subject to
1656
- # change.
1657
- #
1658
1651
  # Describes the hours of operation.
1659
1652
  #
1660
1653
  # @option params [required, String] :instance_id
@@ -2527,8 +2520,12 @@ module Aws::Connect
2527
2520
  #
2528
2521
  # : Unit: SECONDS
2529
2522
  #
2530
- # When you use groupings, Unit says SECONDS but the Value is returned
2531
- # in MILLISECONDS. For example, if you get a response like this:
2523
+ # When you use groupings, Unit says SECONDS and the Value is returned
2524
+ # in SECONDS.
2525
+ #
2526
+ # When you do not use groupings, Unit says SECONDS but the Value is
2527
+ # returned in MILLISECONDS. For example, if you get a response like
2528
+ # this:
2532
2529
  #
2533
2530
  # `\{ "Metric": \{ "Name": "OLDEST_CONTACT_AGE", "Unit": "SECONDS" \},
2534
2531
  # "Value": 24113.0 `\\}
@@ -2591,13 +2588,14 @@ module Aws::Connect
2591
2588
  # instance_id: "InstanceId", # required
2592
2589
  # filters: { # required
2593
2590
  # queues: ["QueueId"],
2591
+ # routing_profiles: ["RoutingProfileId"],
2594
2592
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2595
2593
  # },
2596
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2594
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2597
2595
  # current_metrics: [ # required
2598
2596
  # {
2599
2597
  # name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
2600
- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2598
+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2601
2599
  # },
2602
2600
  # ],
2603
2601
  # next_token: "NextToken",
@@ -2610,10 +2608,15 @@ module Aws::Connect
2610
2608
  # resp.metric_results #=> Array
2611
2609
  # resp.metric_results[0].dimensions.queue.id #=> String
2612
2610
  # resp.metric_results[0].dimensions.queue.arn #=> String
2611
+ # resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
2613
2612
  # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
2613
+ # resp.metric_results[0].dimensions.routing_profile.id #=> String
2614
+ # resp.metric_results[0].dimensions.routing_profile.arn #=> String
2615
+ # resp.metric_results[0].dimensions.instance_reference.id #=> String
2616
+ # resp.metric_results[0].dimensions.instance_reference.arn #=> String
2614
2617
  # resp.metric_results[0].collections #=> Array
2615
2618
  # resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
2616
- # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
2619
+ # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
2617
2620
  # resp.metric_results[0].collections[0].value #=> Float
2618
2621
  # resp.data_snapshot_time #=> Time
2619
2622
  #
@@ -2914,18 +2917,19 @@ module Aws::Connect
2914
2917
  # end_time: Time.now, # required
2915
2918
  # filters: { # required
2916
2919
  # queues: ["QueueId"],
2920
+ # routing_profiles: ["RoutingProfileId"],
2917
2921
  # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
2918
2922
  # },
2919
- # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
2923
+ # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
2920
2924
  # historical_metrics: [ # required
2921
2925
  # {
2922
- # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2926
+ # name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
2923
2927
  # threshold: {
2924
2928
  # comparison: "LT", # accepts LT
2925
2929
  # threshold_value: 1.0,
2926
2930
  # },
2927
2931
  # statistic: "SUM", # accepts SUM, MAX, AVG
2928
- # unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
2932
+ # unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
2929
2933
  # },
2930
2934
  # ],
2931
2935
  # next_token: "NextToken",
@@ -2938,13 +2942,18 @@ module Aws::Connect
2938
2942
  # resp.metric_results #=> Array
2939
2943
  # resp.metric_results[0].dimensions.queue.id #=> String
2940
2944
  # resp.metric_results[0].dimensions.queue.arn #=> String
2945
+ # resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
2941
2946
  # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
2947
+ # resp.metric_results[0].dimensions.routing_profile.id #=> String
2948
+ # resp.metric_results[0].dimensions.routing_profile.arn #=> String
2949
+ # resp.metric_results[0].dimensions.instance_reference.id #=> String
2950
+ # resp.metric_results[0].dimensions.instance_reference.arn #=> String
2942
2951
  # resp.metric_results[0].collections #=> Array
2943
- # resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
2952
+ # resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_TRANSFERRED_IN_BY_AGENT", "CONTACTS_TRANSFERRED_OUT_BY_AGENT", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
2944
2953
  # resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
2945
2954
  # resp.metric_results[0].collections[0].metric.threshold.threshold_value #=> Float
2946
2955
  # resp.metric_results[0].collections[0].metric.statistic #=> String, one of "SUM", "MAX", "AVG"
2947
- # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
2956
+ # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
2948
2957
  # resp.metric_results[0].collections[0].value #=> Float
2949
2958
  #
2950
2959
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetMetricData AWS API Documentation
@@ -3394,13 +3403,15 @@ module Aws::Connect
3394
3403
  req.send_request(options)
3395
3404
  end
3396
3405
 
3397
- # Provides summary information about the AppIntegration associations for
3406
+ # Provides summary information about the AWS resource associations for
3398
3407
  # the specified Amazon Connect instance.
3399
3408
  #
3400
3409
  # @option params [required, String] :instance_id
3401
3410
  # The identifier of the Amazon Connect instance. You can find the
3402
3411
  # instanceId in the ARN of the instance.
3403
3412
  #
3413
+ # @option params [String] :integration_type
3414
+ #
3404
3415
  # @option params [String] :next_token
3405
3416
  # The token for the next set of results. Use the value returned in the
3406
3417
  # previous response in the next request to retrieve the next set of
@@ -3420,6 +3431,7 @@ module Aws::Connect
3420
3431
  #
3421
3432
  # resp = client.list_integration_associations({
3422
3433
  # instance_id: "InstanceId", # required
3434
+ # integration_type: "EVENT", # accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
3423
3435
  # next_token: "NextToken",
3424
3436
  # max_results: 1,
3425
3437
  # })
@@ -3430,7 +3442,7 @@ module Aws::Connect
3430
3442
  # resp.integration_association_summary_list[0].integration_association_id #=> String
3431
3443
  # resp.integration_association_summary_list[0].integration_association_arn #=> String
3432
3444
  # resp.integration_association_summary_list[0].instance_id #=> String
3433
- # resp.integration_association_summary_list[0].integration_type #=> String, one of "EVENT"
3445
+ # resp.integration_association_summary_list[0].integration_type #=> String, one of "EVENT", "VOICE_ID", "PINPOINT_APP", "WISDOM_ASSISTANT", "WISDOM_KNOWLEDGE_BASE"
3434
3446
  # resp.integration_association_summary_list[0].integration_arn #=> String
3435
3447
  # resp.integration_association_summary_list[0].source_application_url #=> String
3436
3448
  # resp.integration_association_summary_list[0].source_application_name #=> String
@@ -3510,7 +3522,8 @@ module Aws::Connect
3510
3522
  # results.
3511
3523
  #
3512
3524
  # @option params [Integer] :max_results
3513
- # The maximum number of results to return per page.
3525
+ # The maximum number of results to return per page. If no value is
3526
+ # specified, the default is 10.
3514
3527
  #
3515
3528
  # @return [Types::ListLexBotsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3516
3529
  #
@@ -4076,7 +4089,7 @@ module Aws::Connect
4076
4089
  req.send_request(options)
4077
4090
  end
4078
4091
 
4079
- # Lists the use cases.
4092
+ # Lists the use cases for the integration association.
4080
4093
  #
4081
4094
  # @option params [required, String] :instance_id
4082
4095
  # The identifier of the Amazon Connect instance. You can find the
@@ -4114,7 +4127,7 @@ module Aws::Connect
4114
4127
  # resp.use_case_summary_list #=> Array
4115
4128
  # resp.use_case_summary_list[0].use_case_id #=> String
4116
4129
  # resp.use_case_summary_list[0].use_case_arn #=> String
4117
- # resp.use_case_summary_list[0].use_case_type #=> String, one of "RULES_EVALUATION"
4130
+ # resp.use_case_summary_list[0].use_case_type #=> String, one of "RULES_EVALUATION", "CONNECT_CAMPAIGNS"
4118
4131
  # resp.next_token #=> String
4119
4132
  #
4120
4133
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCases AWS API Documentation
@@ -4344,8 +4357,8 @@ module Aws::Connect
4344
4357
  # display_name: "DisplayName", # required
4345
4358
  # },
4346
4359
  # initial_message: {
4347
- # content_type: "ChatContentType", # required
4348
- # content: "ChatContent", # required
4360
+ # content_type: "ChatContentType",
4361
+ # content: "ChatContent",
4349
4362
  # },
4350
4363
  # client_token: "ClientToken",
4351
4364
  # })
@@ -4418,6 +4431,63 @@ module Aws::Connect
4418
4431
  req.send_request(options)
4419
4432
  end
4420
4433
 
4434
+ # Initiates real-time message streaming for a new chat contact.
4435
+ #
4436
+ # For more information about message streaming, see [Enable real-time
4437
+ # chat message streaming][1] in the *Amazon Connect Administrator
4438
+ # Guide*.
4439
+ #
4440
+ #
4441
+ #
4442
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/chat-message-streaming.html
4443
+ #
4444
+ # @option params [required, String] :instance_id
4445
+ # The identifier of the Amazon Connect instance. You can find the
4446
+ # instanceId in the ARN of the instance.
4447
+ #
4448
+ # @option params [required, String] :contact_id
4449
+ # The identifier of the contact. This is the identifier of the contact
4450
+ # associated with the first interaction with the contact center.
4451
+ #
4452
+ # @option params [required, Types::ChatStreamingConfiguration] :chat_streaming_configuration
4453
+ # The streaming configuration, such as the Amazon SNS streaming
4454
+ # endpoint.
4455
+ #
4456
+ # @option params [required, String] :client_token
4457
+ # A unique, case-sensitive identifier that you provide to ensure the
4458
+ # idempotency of the request.
4459
+ #
4460
+ # **A suitable default value is auto-generated.** You should normally
4461
+ # not need to pass this option.**
4462
+ #
4463
+ # @return [Types::StartContactStreamingResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
4464
+ #
4465
+ # * {Types::StartContactStreamingResponse#streaming_id #streaming_id} => String
4466
+ #
4467
+ # @example Request syntax with placeholder values
4468
+ #
4469
+ # resp = client.start_contact_streaming({
4470
+ # instance_id: "InstanceId", # required
4471
+ # contact_id: "ContactId", # required
4472
+ # chat_streaming_configuration: { # required
4473
+ # streaming_endpoint_arn: "ChatStreamingEndpointARN", # required
4474
+ # },
4475
+ # client_token: "ClientToken", # required
4476
+ # })
4477
+ #
4478
+ # @example Response structure
4479
+ #
4480
+ # resp.streaming_id #=> String
4481
+ #
4482
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactStreaming AWS API Documentation
4483
+ #
4484
+ # @overload start_contact_streaming(params = {})
4485
+ # @param [Hash] params ({})
4486
+ def start_contact_streaming(params = {}, options = {})
4487
+ req = build_request(:start_contact_streaming, params)
4488
+ req.send_request(options)
4489
+ end
4490
+
4421
4491
  # Places an outbound call to a contact, and then initiates the contact
4422
4492
  # flow. It performs the actions in the contact flow that's specified
4423
4493
  # (in `ContactFlowId`).
@@ -4437,6 +4507,13 @@ module Aws::Connect
4437
4507
  #
4438
4508
  # </note>
4439
4509
  #
4510
+ # <note markdown="1"> Campaign calls are not allowed by default. Before you can make a call
4511
+ # with `TrafficType` = `CAMPAIGN`, you must submit a service quota
4512
+ # increase request. For more information, see [Amazon Connect Service
4513
+ # Quotas][1] in the *Amazon Connect Administrator Guide*.
4514
+ #
4515
+ # </note>
4516
+ #
4440
4517
  #
4441
4518
  #
4442
4519
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html
@@ -4486,6 +4563,19 @@ module Aws::Connect
4486
4563
  # contact. Attribute keys can include only alphanumeric, dash, and
4487
4564
  # underscore characters.
4488
4565
  #
4566
+ # @option params [Types::AnswerMachineDetectionConfig] :answer_machine_detection_config
4567
+ # Configuration of the answering machine detection for this outbound
4568
+ # call.
4569
+ #
4570
+ # @option params [String] :campaign_id
4571
+ # The campaign identifier of the outbound communication.
4572
+ #
4573
+ # @option params [String] :traffic_type
4574
+ # Denotes the class of traffic. Calls with different traffic types are
4575
+ # handled differently by Amazon Connect. The default value is `GENERAL`.
4576
+ # Use `CAMPAIGN` if `EnableAnswerMachineDetection` is set to `true`. For
4577
+ # all other cases, use `GENERAL`.
4578
+ #
4489
4579
  # @return [Types::StartOutboundVoiceContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
4490
4580
  #
4491
4581
  # * {Types::StartOutboundVoiceContactResponse#contact_id #contact_id} => String
@@ -4502,6 +4592,12 @@ module Aws::Connect
4502
4592
  # attributes: {
4503
4593
  # "AttributeName" => "AttributeValue",
4504
4594
  # },
4595
+ # answer_machine_detection_config: {
4596
+ # enable_answer_machine_detection: false,
4597
+ # await_answer_machine_prompt: false,
4598
+ # },
4599
+ # campaign_id: "CampaignId",
4600
+ # traffic_type: "GENERAL", # accepts GENERAL, CAMPAIGN
4505
4601
  # })
4506
4602
  #
4507
4603
  # @example Response structure
@@ -4581,7 +4677,7 @@ module Aws::Connect
4581
4677
  # references: {
4582
4678
  # "ReferenceKey" => {
4583
4679
  # value: "ReferenceValue", # required
4584
- # type: "URL", # required, accepts URL
4680
+ # type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
4585
4681
  # },
4586
4682
  # },
4587
4683
  # description: "Description",
@@ -4668,6 +4764,43 @@ module Aws::Connect
4668
4764
  req.send_request(options)
4669
4765
  end
4670
4766
 
4767
+ # Ends message streaming on a specified contact. To restart message
4768
+ # streaming on that contact, call the [StartContactStreaming][1] API.
4769
+ #
4770
+ #
4771
+ #
4772
+ # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_StartContactStreaming.html
4773
+ #
4774
+ # @option params [required, String] :instance_id
4775
+ # The identifier of the Amazon Connect instance. You can find the
4776
+ # instanceId in the ARN of the instance.
4777
+ #
4778
+ # @option params [required, String] :contact_id
4779
+ # The identifier of the contact. This is the identifier of the contact
4780
+ # that is associated with the first interaction with the contact center.
4781
+ #
4782
+ # @option params [required, String] :streaming_id
4783
+ # The identifier of the streaming configuration enabled.
4784
+ #
4785
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4786
+ #
4787
+ # @example Request syntax with placeholder values
4788
+ #
4789
+ # resp = client.stop_contact_streaming({
4790
+ # instance_id: "InstanceId", # required
4791
+ # contact_id: "ContactId", # required
4792
+ # streaming_id: "StreamingId", # required
4793
+ # })
4794
+ #
4795
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContactStreaming AWS API Documentation
4796
+ #
4797
+ # @overload stop_contact_streaming(params = {})
4798
+ # @param [Hash] params ({})
4799
+ def stop_contact_streaming(params = {}, options = {})
4800
+ req = build_request(:stop_contact_streaming, params)
4801
+ req.send_request(options)
4802
+ end
4803
+
4671
4804
  # When a contact is being recorded, this API suspends recording the
4672
4805
  # call. For example, you might suspend the call recording while
4673
4806
  # collecting sensitive information, such as a credit card number. Then
@@ -4975,9 +5108,6 @@ module Aws::Connect
4975
5108
  req.send_request(options)
4976
5109
  end
4977
5110
 
4978
- # This API is in preview release for Amazon Connect and is subject to
4979
- # change.
4980
- #
4981
5111
  # Updates the hours of operation.
4982
5112
  #
4983
5113
  # @option params [required, String] :instance_id
@@ -5045,6 +5175,11 @@ module Aws::Connect
5045
5175
  # @option params [required, String] :attribute_type
5046
5176
  # The type of attribute.
5047
5177
  #
5178
+ # <note markdown="1"> Only allowlisted customers can consume USE\_CUSTOM\_TTS\_VOICES. To
5179
+ # access this feature, contact AWS Support for allowlisting.
5180
+ #
5181
+ # </note>
5182
+ #
5048
5183
  # @option params [required, String] :value
5049
5184
  # The value for the attribute. Maximum character limit is 100.
5050
5185
  #
@@ -5809,7 +5944,7 @@ module Aws::Connect
5809
5944
  params: params,
5810
5945
  config: config)
5811
5946
  context[:gem_name] = 'aws-sdk-connect'
5812
- context[:gem_version] = '1.50.0'
5947
+ context[:gem_version] = '1.54.0'
5813
5948
  Seahorse::Client::Request.new(handlers, context)
5814
5949
  end
5815
5950