aws-sdk-connect 1.50.0 → 1.54.0
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- checksums.yaml +4 -4
- data/CHANGELOG.md +20 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +187 -52
- data/lib/aws-sdk-connect/client_api.rb +84 -5
- data/lib/aws-sdk-connect/types.rb +298 -41
- data/lib/aws-sdk-connect.rb +1 -1
- metadata +4 -4
checksums.yaml
CHANGED
@@ -1,7 +1,7 @@
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---
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SHA256:
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metadata.gz:
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data.tar.gz:
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metadata.gz: a9823f68d21e8c59ee25711bc3adcd869a39184a2d6b894cb22c59d54acc1884
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4
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data.tar.gz: f38e21a34fbbecc68f54f627edeabbf1c3855b50e49e9dfa0a6148c75a0430b7
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SHA512:
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metadata.gz:
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data.tar.gz:
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metadata.gz: d187dae712fe3613f670d08dcc3f621a914a08103275c56bce768128addf0a9c4557afe26e41e564bedb8848c0d87e474362b47686b71e433cf2e68d85158038
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7
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data.tar.gz: 718771ab6dccbafb8c7b275fbf094a168002746c7fc0d138ed2be805f281c131b7ac90a58b95607db074845c3f88bb9e490f87220aa4add29275488369b8ed10
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data/CHANGELOG.md
CHANGED
@@ -1,6 +1,26 @@
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1
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Unreleased Changes
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------------------
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1.54.0 (2021-10-29)
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------------------
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* Feature - Amazon Connect Chat now supports real-time message streaming.
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1.53.0 (2021-10-21)
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------------------
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11
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* Feature - Released Amazon Connect hours of operation API for general availability (GA). This API also supports AWS CloudFormation. For more information, see Amazon Connect Resource Type Reference in the AWS CloudFormation User Guide.
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+
1.52.0 (2021-10-18)
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------------------
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* Feature - Code Generated Changes, see `./build_tools` or `aws-sdk-core`'s CHANGELOG.md for details.
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1.51.0 (2021-09-27)
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------------------
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* Feature - This release updates a set of APIs: CreateIntegrationAssociation, ListIntegrationAssociations, CreateUseCase, and StartOutboundVoiceContact. You can use it to create integrations with Amazon Pinpoint for the Amazon Connect Campaigns use case, Amazon Connect Voice ID, and Amazon Connect Wisdom.
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1.50.0 (2021-09-01)
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------------------
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data/VERSION
CHANGED
@@ -1 +1 @@
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1
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-
1.
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1
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+
1.54.0
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@@ -767,9 +767,6 @@ module Aws::Connect
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req.send_request(options)
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end
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-
# This API is in preview release for Amazon Connect and is subject to
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# change.
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-
#
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# Creates hours of operation.
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#
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# @option params [required, String] :instance_id
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@@ -899,7 +896,7 @@ module Aws::Connect
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req.send_request(options)
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end
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-
#
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899
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+
# Creates an AWS resource association with an Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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@@ -911,14 +908,17 @@ module Aws::Connect
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# @option params [required, String] :integration_arn
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# The Amazon Resource Name (ARN) of the integration.
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#
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-
# @option params [
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-
# The URL for the external application.
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# @option params [String] :source_application_url
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# The URL for the external application. This field is only required for
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# the EVENT integration type.
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#
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-
# @option params [
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# The name of the external application.
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# @option params [String] :source_application_name
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# The name of the external application. This field is only required for
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# the EVENT integration type.
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#
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-
# @option params [
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# The type of the data source.
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# @option params [String] :source_type
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# The type of the data source. This field is only required for the EVENT
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# integration type.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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@@ -932,11 +932,11 @@ module Aws::Connect
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#
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# resp = client.create_integration_association({
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# instance_id: "InstanceId", # required
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-
# integration_type: "EVENT", # required, accepts EVENT
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+
# integration_type: "EVENT", # required, accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
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# integration_arn: "ARN", # required
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# source_application_url: "URI",
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# source_application_name: "SourceApplicationName",
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# source_type: "SALESFORCE", #
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# source_application_url: "URI",
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# source_application_name: "SourceApplicationName",
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# source_type: "SALESFORCE", # accepts SALESFORCE, ZENDESK
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# tags: {
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# "TagKey" => "TagValue",
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# },
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@@ -1161,19 +1161,18 @@ module Aws::Connect
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req.send_request(options)
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end
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# Creates a use case for an
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# Creates a use case for an integration association.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :integration_association_id
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# The identifier for the
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# The identifier for the integration association.
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#
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# @option params [required, String] :use_case_type
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# The type of use case to associate to the
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-
#
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# type.
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# The type of use case to associate to the integration association. Each
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# integration association can have only one of each use case type.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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@@ -1188,7 +1187,7 @@ module Aws::Connect
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# resp = client.create_use_case({
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# instance_id: "InstanceId", # required
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# integration_association_id: "IntegrationAssociationId", # required
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# use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
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# use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION, CONNECT_CAMPAIGNS
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# tags: {
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# "TagKey" => "TagValue",
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# },
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@@ -1350,9 +1349,6 @@ module Aws::Connect
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req.send_request(options)
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end
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1353
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-
# This API is in preview release for Amazon Connect and is subject to
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-
# change.
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-
#
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# Deletes an hours of operation.
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#
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# @option params [required, String] :instance_id
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@@ -1413,7 +1409,7 @@ module Aws::Connect
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req.send_request(options)
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end
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-
# Deletes an
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# Deletes an AWS resource association from an Amazon Connect instance.
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# The association must not have any use cases associated with it.
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#
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# @option params [required, String] :instance_id
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@@ -1421,7 +1417,7 @@ module Aws::Connect
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :integration_association_id
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-
# The identifier for the
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+
# The identifier for the integration association.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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@@ -1468,14 +1464,14 @@ module Aws::Connect
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req.send_request(options)
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end
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-
# Deletes a use case from an
|
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# Deletes a use case from an integration association.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :integration_association_id
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# The identifier for the
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# The identifier for the integration association.
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#
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# @option params [required, String] :use_case_id
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# The identifier for the use case.
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@@ -1652,9 +1648,6 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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-
#
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# Describes the hours of operation.
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#
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# @option params [required, String] :instance_id
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@@ -2527,8 +2520,12 @@ module Aws::Connect
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#
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# : Unit: SECONDS
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#
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-
# When you use groupings, Unit says SECONDS
|
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-
# in
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# When you use groupings, Unit says SECONDS and the Value is returned
|
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+
# in SECONDS.
|
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#
|
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+
# When you do not use groupings, Unit says SECONDS but the Value is
|
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+
# returned in MILLISECONDS. For example, if you get a response like
|
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# this:
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#
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# `\{ "Metric": \{ "Name": "OLDEST_CONTACT_AGE", "Unit": "SECONDS" \},
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# "Value": 24113.0 `\\}
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@@ -2591,13 +2588,14 @@ module Aws::Connect
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# instance_id: "InstanceId", # required
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# filters: { # required
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# queues: ["QueueId"],
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+
# routing_profiles: ["RoutingProfileId"],
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# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
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# },
|
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-
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
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+
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
|
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2595
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# current_metrics: [ # required
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# {
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# name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
|
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-
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
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+
# unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
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# },
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# ],
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# next_token: "NextToken",
|
@@ -2610,10 +2608,15 @@ module Aws::Connect
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# resp.metric_results #=> Array
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# resp.metric_results[0].dimensions.queue.id #=> String
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# resp.metric_results[0].dimensions.queue.arn #=> String
|
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+
# resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
|
2613
2612
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# resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
|
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+
# resp.metric_results[0].dimensions.routing_profile.id #=> String
|
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+
# resp.metric_results[0].dimensions.routing_profile.arn #=> String
|
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+
# resp.metric_results[0].dimensions.instance_reference.id #=> String
|
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+
# resp.metric_results[0].dimensions.instance_reference.arn #=> String
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2614
2617
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# resp.metric_results[0].collections #=> Array
|
2615
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# resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
|
2616
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-
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
|
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+
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
|
2617
2620
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# resp.metric_results[0].collections[0].value #=> Float
|
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# resp.data_snapshot_time #=> Time
|
2619
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#
|
@@ -2914,18 +2917,19 @@ module Aws::Connect
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2914
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# end_time: Time.now, # required
|
2915
2918
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# filters: { # required
|
2916
2919
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# queues: ["QueueId"],
|
2920
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+
# routing_profiles: ["RoutingProfileId"],
|
2917
2921
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# channels: ["VOICE"], # accepts VOICE, CHAT, TASK
|
2918
2922
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# },
|
2919
|
-
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
|
2923
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+
# groupings: ["QUEUE"], # accepts QUEUE, CHANNEL, ROUTING_PROFILE, INSTANCE
|
2920
2924
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# historical_metrics: [ # required
|
2921
2925
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# {
|
2922
|
-
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
|
2926
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+
# name: "CONTACTS_QUEUED", # accepts CONTACTS_QUEUED, CONTACTS_HANDLED, CONTACTS_ABANDONED, CONTACTS_CONSULTED, CONTACTS_AGENT_HUNG_UP_FIRST, CONTACTS_HANDLED_INCOMING, CONTACTS_HANDLED_OUTBOUND, CONTACTS_HOLD_ABANDONS, CONTACTS_TRANSFERRED_IN, CONTACTS_TRANSFERRED_OUT, CONTACTS_TRANSFERRED_IN_FROM_QUEUE, CONTACTS_TRANSFERRED_OUT_FROM_QUEUE, CONTACTS_TRANSFERRED_IN_BY_AGENT, CONTACTS_TRANSFERRED_OUT_BY_AGENT, CONTACTS_MISSED, CALLBACK_CONTACTS_HANDLED, API_CONTACTS_HANDLED, OCCUPANCY, HANDLE_TIME, AFTER_CONTACT_WORK_TIME, QUEUED_TIME, ABANDON_TIME, QUEUE_ANSWER_TIME, HOLD_TIME, INTERACTION_TIME, INTERACTION_AND_HOLD_TIME, SERVICE_LEVEL
|
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|
# threshold: {
|
2924
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|
# comparison: "LT", # accepts LT
|
2925
2929
|
# threshold_value: 1.0,
|
2926
2930
|
# },
|
2927
2931
|
# statistic: "SUM", # accepts SUM, MAX, AVG
|
2928
|
-
# unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
|
2932
|
+
# unit: "SECONDS", # accepts SECONDS, MILLISECONDS, COUNT, PERCENT
|
2929
2933
|
# },
|
2930
2934
|
# ],
|
2931
2935
|
# next_token: "NextToken",
|
@@ -2938,13 +2942,18 @@ module Aws::Connect
|
|
2938
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|
# resp.metric_results #=> Array
|
2939
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|
# resp.metric_results[0].dimensions.queue.id #=> String
|
2940
2944
|
# resp.metric_results[0].dimensions.queue.arn #=> String
|
2945
|
+
# resp.metric_results[0].dimensions.queue.queue_type #=> String, one of "STANDARD", "AGENT"
|
2941
2946
|
# resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
|
2947
|
+
# resp.metric_results[0].dimensions.routing_profile.id #=> String
|
2948
|
+
# resp.metric_results[0].dimensions.routing_profile.arn #=> String
|
2949
|
+
# resp.metric_results[0].dimensions.instance_reference.id #=> String
|
2950
|
+
# resp.metric_results[0].dimensions.instance_reference.arn #=> String
|
2942
2951
|
# resp.metric_results[0].collections #=> Array
|
2943
|
-
# resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
|
2952
|
+
# resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_TRANSFERRED_IN_BY_AGENT", "CONTACTS_TRANSFERRED_OUT_BY_AGENT", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
|
2944
2953
|
# resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
|
2945
2954
|
# resp.metric_results[0].collections[0].metric.threshold.threshold_value #=> Float
|
2946
2955
|
# resp.metric_results[0].collections[0].metric.statistic #=> String, one of "SUM", "MAX", "AVG"
|
2947
|
-
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
|
2956
|
+
# resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "MILLISECONDS", "COUNT", "PERCENT"
|
2948
2957
|
# resp.metric_results[0].collections[0].value #=> Float
|
2949
2958
|
#
|
2950
2959
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetMetricData AWS API Documentation
|
@@ -3394,13 +3403,15 @@ module Aws::Connect
|
|
3394
3403
|
req.send_request(options)
|
3395
3404
|
end
|
3396
3405
|
|
3397
|
-
# Provides summary information about the
|
3406
|
+
# Provides summary information about the AWS resource associations for
|
3398
3407
|
# the specified Amazon Connect instance.
|
3399
3408
|
#
|
3400
3409
|
# @option params [required, String] :instance_id
|
3401
3410
|
# The identifier of the Amazon Connect instance. You can find the
|
3402
3411
|
# instanceId in the ARN of the instance.
|
3403
3412
|
#
|
3413
|
+
# @option params [String] :integration_type
|
3414
|
+
#
|
3404
3415
|
# @option params [String] :next_token
|
3405
3416
|
# The token for the next set of results. Use the value returned in the
|
3406
3417
|
# previous response in the next request to retrieve the next set of
|
@@ -3420,6 +3431,7 @@ module Aws::Connect
|
|
3420
3431
|
#
|
3421
3432
|
# resp = client.list_integration_associations({
|
3422
3433
|
# instance_id: "InstanceId", # required
|
3434
|
+
# integration_type: "EVENT", # accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
|
3423
3435
|
# next_token: "NextToken",
|
3424
3436
|
# max_results: 1,
|
3425
3437
|
# })
|
@@ -3430,7 +3442,7 @@ module Aws::Connect
|
|
3430
3442
|
# resp.integration_association_summary_list[0].integration_association_id #=> String
|
3431
3443
|
# resp.integration_association_summary_list[0].integration_association_arn #=> String
|
3432
3444
|
# resp.integration_association_summary_list[0].instance_id #=> String
|
3433
|
-
# resp.integration_association_summary_list[0].integration_type #=> String, one of "EVENT"
|
3445
|
+
# resp.integration_association_summary_list[0].integration_type #=> String, one of "EVENT", "VOICE_ID", "PINPOINT_APP", "WISDOM_ASSISTANT", "WISDOM_KNOWLEDGE_BASE"
|
3434
3446
|
# resp.integration_association_summary_list[0].integration_arn #=> String
|
3435
3447
|
# resp.integration_association_summary_list[0].source_application_url #=> String
|
3436
3448
|
# resp.integration_association_summary_list[0].source_application_name #=> String
|
@@ -3510,7 +3522,8 @@ module Aws::Connect
|
|
3510
3522
|
# results.
|
3511
3523
|
#
|
3512
3524
|
# @option params [Integer] :max_results
|
3513
|
-
# The maximum number of results to return per page.
|
3525
|
+
# The maximum number of results to return per page. If no value is
|
3526
|
+
# specified, the default is 10.
|
3514
3527
|
#
|
3515
3528
|
# @return [Types::ListLexBotsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
3516
3529
|
#
|
@@ -4076,7 +4089,7 @@ module Aws::Connect
|
|
4076
4089
|
req.send_request(options)
|
4077
4090
|
end
|
4078
4091
|
|
4079
|
-
# Lists the use cases.
|
4092
|
+
# Lists the use cases for the integration association.
|
4080
4093
|
#
|
4081
4094
|
# @option params [required, String] :instance_id
|
4082
4095
|
# The identifier of the Amazon Connect instance. You can find the
|
@@ -4114,7 +4127,7 @@ module Aws::Connect
|
|
4114
4127
|
# resp.use_case_summary_list #=> Array
|
4115
4128
|
# resp.use_case_summary_list[0].use_case_id #=> String
|
4116
4129
|
# resp.use_case_summary_list[0].use_case_arn #=> String
|
4117
|
-
# resp.use_case_summary_list[0].use_case_type #=> String, one of "RULES_EVALUATION"
|
4130
|
+
# resp.use_case_summary_list[0].use_case_type #=> String, one of "RULES_EVALUATION", "CONNECT_CAMPAIGNS"
|
4118
4131
|
# resp.next_token #=> String
|
4119
4132
|
#
|
4120
4133
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCases AWS API Documentation
|
@@ -4344,8 +4357,8 @@ module Aws::Connect
|
|
4344
4357
|
# display_name: "DisplayName", # required
|
4345
4358
|
# },
|
4346
4359
|
# initial_message: {
|
4347
|
-
# content_type: "ChatContentType",
|
4348
|
-
# content: "ChatContent",
|
4360
|
+
# content_type: "ChatContentType",
|
4361
|
+
# content: "ChatContent",
|
4349
4362
|
# },
|
4350
4363
|
# client_token: "ClientToken",
|
4351
4364
|
# })
|
@@ -4418,6 +4431,63 @@ module Aws::Connect
|
|
4418
4431
|
req.send_request(options)
|
4419
4432
|
end
|
4420
4433
|
|
4434
|
+
# Initiates real-time message streaming for a new chat contact.
|
4435
|
+
#
|
4436
|
+
# For more information about message streaming, see [Enable real-time
|
4437
|
+
# chat message streaming][1] in the *Amazon Connect Administrator
|
4438
|
+
# Guide*.
|
4439
|
+
#
|
4440
|
+
#
|
4441
|
+
#
|
4442
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/chat-message-streaming.html
|
4443
|
+
#
|
4444
|
+
# @option params [required, String] :instance_id
|
4445
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4446
|
+
# instanceId in the ARN of the instance.
|
4447
|
+
#
|
4448
|
+
# @option params [required, String] :contact_id
|
4449
|
+
# The identifier of the contact. This is the identifier of the contact
|
4450
|
+
# associated with the first interaction with the contact center.
|
4451
|
+
#
|
4452
|
+
# @option params [required, Types::ChatStreamingConfiguration] :chat_streaming_configuration
|
4453
|
+
# The streaming configuration, such as the Amazon SNS streaming
|
4454
|
+
# endpoint.
|
4455
|
+
#
|
4456
|
+
# @option params [required, String] :client_token
|
4457
|
+
# A unique, case-sensitive identifier that you provide to ensure the
|
4458
|
+
# idempotency of the request.
|
4459
|
+
#
|
4460
|
+
# **A suitable default value is auto-generated.** You should normally
|
4461
|
+
# not need to pass this option.**
|
4462
|
+
#
|
4463
|
+
# @return [Types::StartContactStreamingResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4464
|
+
#
|
4465
|
+
# * {Types::StartContactStreamingResponse#streaming_id #streaming_id} => String
|
4466
|
+
#
|
4467
|
+
# @example Request syntax with placeholder values
|
4468
|
+
#
|
4469
|
+
# resp = client.start_contact_streaming({
|
4470
|
+
# instance_id: "InstanceId", # required
|
4471
|
+
# contact_id: "ContactId", # required
|
4472
|
+
# chat_streaming_configuration: { # required
|
4473
|
+
# streaming_endpoint_arn: "ChatStreamingEndpointARN", # required
|
4474
|
+
# },
|
4475
|
+
# client_token: "ClientToken", # required
|
4476
|
+
# })
|
4477
|
+
#
|
4478
|
+
# @example Response structure
|
4479
|
+
#
|
4480
|
+
# resp.streaming_id #=> String
|
4481
|
+
#
|
4482
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactStreaming AWS API Documentation
|
4483
|
+
#
|
4484
|
+
# @overload start_contact_streaming(params = {})
|
4485
|
+
# @param [Hash] params ({})
|
4486
|
+
def start_contact_streaming(params = {}, options = {})
|
4487
|
+
req = build_request(:start_contact_streaming, params)
|
4488
|
+
req.send_request(options)
|
4489
|
+
end
|
4490
|
+
|
4421
4491
|
# Places an outbound call to a contact, and then initiates the contact
|
4422
4492
|
# flow. It performs the actions in the contact flow that's specified
|
4423
4493
|
# (in `ContactFlowId`).
|
@@ -4437,6 +4507,13 @@ module Aws::Connect
|
|
4437
4507
|
#
|
4438
4508
|
# </note>
|
4439
4509
|
#
|
4510
|
+
# <note markdown="1"> Campaign calls are not allowed by default. Before you can make a call
|
4511
|
+
# with `TrafficType` = `CAMPAIGN`, you must submit a service quota
|
4512
|
+
# increase request. For more information, see [Amazon Connect Service
|
4513
|
+
# Quotas][1] in the *Amazon Connect Administrator Guide*.
|
4514
|
+
#
|
4515
|
+
# </note>
|
4516
|
+
#
|
4440
4517
|
#
|
4441
4518
|
#
|
4442
4519
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html
|
@@ -4486,6 +4563,19 @@ module Aws::Connect
|
|
4486
4563
|
# contact. Attribute keys can include only alphanumeric, dash, and
|
4487
4564
|
# underscore characters.
|
4488
4565
|
#
|
4566
|
+
# @option params [Types::AnswerMachineDetectionConfig] :answer_machine_detection_config
|
4567
|
+
# Configuration of the answering machine detection for this outbound
|
4568
|
+
# call.
|
4569
|
+
#
|
4570
|
+
# @option params [String] :campaign_id
|
4571
|
+
# The campaign identifier of the outbound communication.
|
4572
|
+
#
|
4573
|
+
# @option params [String] :traffic_type
|
4574
|
+
# Denotes the class of traffic. Calls with different traffic types are
|
4575
|
+
# handled differently by Amazon Connect. The default value is `GENERAL`.
|
4576
|
+
# Use `CAMPAIGN` if `EnableAnswerMachineDetection` is set to `true`. For
|
4577
|
+
# all other cases, use `GENERAL`.
|
4578
|
+
#
|
4489
4579
|
# @return [Types::StartOutboundVoiceContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
4490
4580
|
#
|
4491
4581
|
# * {Types::StartOutboundVoiceContactResponse#contact_id #contact_id} => String
|
@@ -4502,6 +4592,12 @@ module Aws::Connect
|
|
4502
4592
|
# attributes: {
|
4503
4593
|
# "AttributeName" => "AttributeValue",
|
4504
4594
|
# },
|
4595
|
+
# answer_machine_detection_config: {
|
4596
|
+
# enable_answer_machine_detection: false,
|
4597
|
+
# await_answer_machine_prompt: false,
|
4598
|
+
# },
|
4599
|
+
# campaign_id: "CampaignId",
|
4600
|
+
# traffic_type: "GENERAL", # accepts GENERAL, CAMPAIGN
|
4505
4601
|
# })
|
4506
4602
|
#
|
4507
4603
|
# @example Response structure
|
@@ -4581,7 +4677,7 @@ module Aws::Connect
|
|
4581
4677
|
# references: {
|
4582
4678
|
# "ReferenceKey" => {
|
4583
4679
|
# value: "ReferenceValue", # required
|
4584
|
-
# type: "URL", # required, accepts URL
|
4680
|
+
# type: "URL", # required, accepts URL, ATTACHMENT, NUMBER, STRING, DATE, EMAIL
|
4585
4681
|
# },
|
4586
4682
|
# },
|
4587
4683
|
# description: "Description",
|
@@ -4668,6 +4764,43 @@ module Aws::Connect
|
|
4668
4764
|
req.send_request(options)
|
4669
4765
|
end
|
4670
4766
|
|
4767
|
+
# Ends message streaming on a specified contact. To restart message
|
4768
|
+
# streaming on that contact, call the [StartContactStreaming][1] API.
|
4769
|
+
#
|
4770
|
+
#
|
4771
|
+
#
|
4772
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_StartContactStreaming.html
|
4773
|
+
#
|
4774
|
+
# @option params [required, String] :instance_id
|
4775
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4776
|
+
# instanceId in the ARN of the instance.
|
4777
|
+
#
|
4778
|
+
# @option params [required, String] :contact_id
|
4779
|
+
# The identifier of the contact. This is the identifier of the contact
|
4780
|
+
# that is associated with the first interaction with the contact center.
|
4781
|
+
#
|
4782
|
+
# @option params [required, String] :streaming_id
|
4783
|
+
# The identifier of the streaming configuration enabled.
|
4784
|
+
#
|
4785
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4786
|
+
#
|
4787
|
+
# @example Request syntax with placeholder values
|
4788
|
+
#
|
4789
|
+
# resp = client.stop_contact_streaming({
|
4790
|
+
# instance_id: "InstanceId", # required
|
4791
|
+
# contact_id: "ContactId", # required
|
4792
|
+
# streaming_id: "StreamingId", # required
|
4793
|
+
# })
|
4794
|
+
#
|
4795
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContactStreaming AWS API Documentation
|
4796
|
+
#
|
4797
|
+
# @overload stop_contact_streaming(params = {})
|
4798
|
+
# @param [Hash] params ({})
|
4799
|
+
def stop_contact_streaming(params = {}, options = {})
|
4800
|
+
req = build_request(:stop_contact_streaming, params)
|
4801
|
+
req.send_request(options)
|
4802
|
+
end
|
4803
|
+
|
4671
4804
|
# When a contact is being recorded, this API suspends recording the
|
4672
4805
|
# call. For example, you might suspend the call recording while
|
4673
4806
|
# collecting sensitive information, such as a credit card number. Then
|
@@ -4975,9 +5108,6 @@ module Aws::Connect
|
|
4975
5108
|
req.send_request(options)
|
4976
5109
|
end
|
4977
5110
|
|
4978
|
-
# This API is in preview release for Amazon Connect and is subject to
|
4979
|
-
# change.
|
4980
|
-
#
|
4981
5111
|
# Updates the hours of operation.
|
4982
5112
|
#
|
4983
5113
|
# @option params [required, String] :instance_id
|
@@ -5045,6 +5175,11 @@ module Aws::Connect
|
|
5045
5175
|
# @option params [required, String] :attribute_type
|
5046
5176
|
# The type of attribute.
|
5047
5177
|
#
|
5178
|
+
# <note markdown="1"> Only allowlisted customers can consume USE\_CUSTOM\_TTS\_VOICES. To
|
5179
|
+
# access this feature, contact AWS Support for allowlisting.
|
5180
|
+
#
|
5181
|
+
# </note>
|
5182
|
+
#
|
5048
5183
|
# @option params [required, String] :value
|
5049
5184
|
# The value for the attribute. Maximum character limit is 100.
|
5050
5185
|
#
|
@@ -5809,7 +5944,7 @@ module Aws::Connect
|
|
5809
5944
|
params: params,
|
5810
5945
|
config: config)
|
5811
5946
|
context[:gem_name] = 'aws-sdk-connect'
|
5812
|
-
context[:gem_version] = '1.
|
5947
|
+
context[:gem_version] = '1.54.0'
|
5813
5948
|
Seahorse::Client::Request.new(handlers, context)
|
5814
5949
|
end
|
5815
5950
|
|