aws-sdk-connect 1.48.0 → 1.52.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -10,6 +10,113 @@
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  module Aws::Connect
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  module Types
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+ # Contains information about an agent status.
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+ #
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+ # @!attribute [rw] agent_status_arn
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+ # The Amazon Resource Name (ARN) of the agent status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] agent_status_id
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+ # The identifier of the agent status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] name
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+ # The name of the agent status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] description
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+ # The description of the agent status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] type
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+ # The type of agent status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] display_order
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+ # The display order of the agent status.
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+ # @return [Integer]
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+ #
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+ # @!attribute [rw] state
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+ # The state of the agent status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] tags
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+ # One or more tags.
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+ # @return [Hash<String,String>]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AgentStatus AWS API Documentation
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+ #
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+ class AgentStatus < Struct.new(
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+ :agent_status_arn,
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+ :agent_status_id,
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+ :name,
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+ :description,
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+ :type,
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+ :display_order,
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+ :state,
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+ :tags)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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+ # Summary information for an agent status.
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+ #
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+ # @!attribute [rw] id
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+ # The identifier for an agent status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] arn
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+ # The Amazon Resource Name (ARN) for the agent status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] name
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+ # The name of the agent status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] type
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+ # The type of the agent status.
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+ # @return [String]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AgentStatusSummary AWS API Documentation
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+ #
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+ class AgentStatusSummary < Struct.new(
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+ :id,
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+ :arn,
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+ :name,
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+ :type)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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+ # Configuration of the answering machine detection.
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+ #
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+ # @note When making an API call, you may pass AnswerMachineDetectionConfig
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+ # data as a hash:
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+ #
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+ # {
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+ # enable_answer_machine_detection: false,
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+ # await_answer_machine_prompt: false,
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+ # }
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+ #
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+ # @!attribute [rw] enable_answer_machine_detection
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+ # The flag to indicate if answer machine detection analysis needs to
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+ # be performed for a voice call. If set to `true`, `TrafficType` must
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+ # be set as `CAMPAIGN`.
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+ # @return [Boolean]
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+ #
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+ # @!attribute [rw] await_answer_machine_prompt
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+ # Wait for the answering machine prompt.
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+ # @return [Boolean]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AnswerMachineDetectionConfig AWS API Documentation
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+ #
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+ class AnswerMachineDetectionConfig < Struct.new(
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+ :enable_answer_machine_detection,
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+ :await_answer_machine_prompt)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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  # @note When making an API call, you may pass AssociateApprovedOriginRequest
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  # data as a hash:
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  #
@@ -470,6 +577,75 @@ module Aws::Connect
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  include Aws::Structure
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  end
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+ # @note When making an API call, you may pass CreateAgentStatusRequest
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+ # data as a hash:
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+ #
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+ # {
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+ # instance_id: "InstanceId", # required
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+ # name: "AgentStatusName", # required
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+ # description: "AgentStatusDescription",
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+ # state: "ENABLED", # required, accepts ENABLED, DISABLED
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+ # display_order: 1,
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+ # tags: {
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+ # "TagKey" => "TagValue",
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+ # },
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+ # }
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+ #
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+ # @!attribute [rw] instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] name
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+ # The name of the status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] description
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+ # The description of the status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] state
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+ # The state of the status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] display_order
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+ # The display order of the status.
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+ # @return [Integer]
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+ #
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+ # @!attribute [rw] tags
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+ # One or more tags.
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+ # @return [Hash<String,String>]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAgentStatusRequest AWS API Documentation
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+ #
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+ class CreateAgentStatusRequest < Struct.new(
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+ :instance_id,
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+ :name,
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+ :description,
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+ :state,
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+ :display_order,
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+ :tags)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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+ # @!attribute [rw] agent_status_arn
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+ # The Amazon Resource Name (ARN) of the agent status.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] agent_status_id
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+ # The identifier of the agent status.
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+ # @return [String]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAgentStatusResponse AWS API Documentation
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+ #
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+ class CreateAgentStatusResponse < Struct.new(
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+ :agent_status_arn,
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+ :agent_status_id)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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  # @note When making an API call, you may pass CreateContactFlowRequest
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  # data as a hash:
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  #
@@ -544,6 +720,88 @@ module Aws::Connect
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  include Aws::Structure
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  end
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+ # @note When making an API call, you may pass CreateHoursOfOperationRequest
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+ # data as a hash:
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+ #
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+ # {
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+ # instance_id: "InstanceId", # required
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+ # name: "CommonNameLength127", # required
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+ # description: "HoursOfOperationDescription",
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+ # time_zone: "TimeZone", # required
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+ # config: [ # required
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+ # {
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+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
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+ # start_time: { # required
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+ # hours: 1, # required
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+ # minutes: 1, # required
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+ # },
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+ # end_time: { # required
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+ # hours: 1, # required
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+ # minutes: 1, # required
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+ # },
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+ # },
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+ # ],
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+ # tags: {
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+ # "TagKey" => "TagValue",
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+ # },
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+ # }
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+ #
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+ # @!attribute [rw] instance_id
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+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] name
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+ # The name of the hours of operation.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] description
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+ # The description of the hours of operation.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] time_zone
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+ # The time zone of the hours of operation.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] config
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+ # Configuration information for the hours of operation: day, start
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+ # time, and end time.
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+ # @return [Array<Types::HoursOfOperationConfig>]
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+ #
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+ # @!attribute [rw] tags
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+ # One or more tags.
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+ # @return [Hash<String,String>]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateHoursOfOperationRequest AWS API Documentation
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+ #
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+ class CreateHoursOfOperationRequest < Struct.new(
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+ :instance_id,
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+ :name,
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+ :description,
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+ :time_zone,
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+ :config,
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+ :tags)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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+ # @!attribute [rw] hours_of_operation_id
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+ # The identifier for the hours of operation.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] hours_of_operation_arn
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+ # The Amazon Resource Name (ARN) for the hours of operation.
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+ # @return [String]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateHoursOfOperationResponse AWS API Documentation
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+ #
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+ class CreateHoursOfOperationResponse < Struct.new(
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+ :hours_of_operation_id,
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+ :hours_of_operation_arn)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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  # @note When making an API call, you may pass CreateInstanceRequest
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  # data as a hash:
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  #
@@ -615,11 +873,11 @@ module Aws::Connect
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  #
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  # {
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  # instance_id: "InstanceId", # required
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- # integration_type: "EVENT", # required, accepts EVENT
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+ # integration_type: "EVENT", # required, accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
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  # integration_arn: "ARN", # required
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- # source_application_url: "URI", # required
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- # source_application_name: "SourceApplicationName", # required
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- # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
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+ # source_application_url: "URI",
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+ # source_application_name: "SourceApplicationName",
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+ # source_type: "SALESFORCE", # accepts SALESFORCE, ZENDESK
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  # tags: {
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  # "TagKey" => "TagValue",
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  # },
@@ -639,15 +897,18 @@ module Aws::Connect
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  # @return [String]
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898
  #
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  # @!attribute [rw] source_application_url
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- # The URL for the external application.
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+ # The URL for the external application. This field is only required
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+ # for the EVENT integration type.
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  # @return [String]
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  #
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  # @!attribute [rw] source_application_name
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- # The name of the external application.
905
+ # The name of the external application. This field is only required
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+ # for the EVENT integration type.
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907
  # @return [String]
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  #
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  # @!attribute [rw] source_type
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- # The type of the data source.
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+ # The type of the data source. This field is only required for the
911
+ # EVENT integration type.
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912
  # @return [String]
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913
  #
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914
  # @!attribute [rw] tags
@@ -669,7 +930,7 @@ module Aws::Connect
669
930
  end
670
931
 
671
932
  # @!attribute [rw] integration_association_id
672
- # The identifier for the association.
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+ # The identifier for the integration association.
673
934
  # @return [String]
674
935
  #
675
936
  # @!attribute [rw] integration_association_arn
@@ -946,7 +1207,7 @@ module Aws::Connect
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1207
  # {
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1208
  # instance_id: "InstanceId", # required
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1209
  # integration_association_id: "IntegrationAssociationId", # required
949
- # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
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+ # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION, CONNECT_CAMPAIGNS
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1211
  # tags: {
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1212
  # "TagKey" => "TagValue",
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1213
  # },
@@ -958,12 +1219,12 @@ module Aws::Connect
958
1219
  # @return [String]
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1220
  #
960
1221
  # @!attribute [rw] integration_association_id
961
- # The identifier for the AppIntegration association.
1222
+ # The identifier for the integration association.
962
1223
  # @return [String]
963
1224
  #
964
1225
  # @!attribute [rw] use_case_type
965
- # The type of use case to associate to the AppIntegration association.
966
- # Each AppIntegration association can have only one of each use case
1226
+ # The type of use case to associate to the integration association.
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+ # Each integration association can have only one of each use case
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1228
  # type.
968
1229
  # @return [String]
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1230
  #
@@ -1271,6 +1532,32 @@ module Aws::Connect
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1532
  include Aws::Structure
1272
1533
  end
1273
1534
 
1535
+ # @note When making an API call, you may pass DeleteHoursOfOperationRequest
1536
+ # data as a hash:
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+ #
1538
+ # {
1539
+ # instance_id: "InstanceId", # required
1540
+ # hours_of_operation_id: "HoursOfOperationId", # required
1541
+ # }
1542
+ #
1543
+ # @!attribute [rw] instance_id
1544
+ # The identifier of the Amazon Connect instance. You can find the
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+ # instanceId in the ARN of the instance.
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+ # @return [String]
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+ #
1548
+ # @!attribute [rw] hours_of_operation_id
1549
+ # The identifier for the hours of operation.
1550
+ # @return [String]
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+ #
1552
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteHoursOfOperationRequest AWS API Documentation
1553
+ #
1554
+ class DeleteHoursOfOperationRequest < Struct.new(
1555
+ :instance_id,
1556
+ :hours_of_operation_id)
1557
+ SENSITIVE = []
1558
+ include Aws::Structure
1559
+ end
1560
+
1274
1561
  # @note When making an API call, you may pass DeleteInstanceRequest
1275
1562
  # data as a hash:
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1563
  #
@@ -1305,7 +1592,7 @@ module Aws::Connect
1305
1592
  # @return [String]
1306
1593
  #
1307
1594
  # @!attribute [rw] integration_association_id
1308
- # The identifier for the AppIntegration association.
1595
+ # The identifier for the integration association.
1309
1596
  # @return [String]
1310
1597
  #
1311
1598
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteIntegrationAssociationRequest AWS API Documentation
@@ -1358,7 +1645,7 @@ module Aws::Connect
1358
1645
  # @return [String]
1359
1646
  #
1360
1647
  # @!attribute [rw] integration_association_id
1361
- # The identifier for the AppIntegration association.
1648
+ # The identifier for the integration association.
1362
1649
  # @return [String]
1363
1650
  #
1364
1651
  # @!attribute [rw] use_case_id
@@ -1427,6 +1714,44 @@ module Aws::Connect
1427
1714
  include Aws::Structure
1428
1715
  end
1429
1716
 
1717
+ # @note When making an API call, you may pass DescribeAgentStatusRequest
1718
+ # data as a hash:
1719
+ #
1720
+ # {
1721
+ # instance_id: "InstanceId", # required
1722
+ # agent_status_id: "AgentStatusId", # required
1723
+ # }
1724
+ #
1725
+ # @!attribute [rw] instance_id
1726
+ # The identifier of the Amazon Connect instance. You can find the
1727
+ # instanceId in the ARN of the instance.
1728
+ # @return [String]
1729
+ #
1730
+ # @!attribute [rw] agent_status_id
1731
+ # The identifier for the agent status.
1732
+ # @return [String]
1733
+ #
1734
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeAgentStatusRequest AWS API Documentation
1735
+ #
1736
+ class DescribeAgentStatusRequest < Struct.new(
1737
+ :instance_id,
1738
+ :agent_status_id)
1739
+ SENSITIVE = []
1740
+ include Aws::Structure
1741
+ end
1742
+
1743
+ # @!attribute [rw] agent_status
1744
+ # The agent status.
1745
+ # @return [Types::AgentStatus]
1746
+ #
1747
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeAgentStatusResponse AWS API Documentation
1748
+ #
1749
+ class DescribeAgentStatusResponse < Struct.new(
1750
+ :agent_status)
1751
+ SENSITIVE = []
1752
+ include Aws::Structure
1753
+ end
1754
+
1430
1755
  # @note When making an API call, you may pass DescribeContactFlowRequest
1431
1756
  # data as a hash:
1432
1757
  #
@@ -2151,7 +2476,12 @@ module Aws::Connect
2151
2476
  # @return [String]
2152
2477
  #
2153
2478
  # @!attribute [rw] key_id
2154
- # The identifier of the encryption key.
2479
+ # The full ARN of the encryption key.
2480
+ #
2481
+ # <note markdown="1"> Be sure to provide the full ARN of the encryption key, not just the
2482
+ # ID.
2483
+ #
2484
+ # </note>
2155
2485
  # @return [String]
2156
2486
  #
2157
2487
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/EncryptionConfig AWS API Documentation
@@ -2342,7 +2672,10 @@ module Aws::Connect
2342
2672
  #
2343
2673
  # : Unit: SECONDS
2344
2674
  #
2345
- # When you use groupings, Unit says SECONDS but the Value is
2675
+ # When you use groupings, Unit says SECONDS and the Value is
2676
+ # returned in SECONDS.
2677
+ #
2678
+ # When you do not use groupings, Unit says SECONDS but the Value is
2346
2679
  # returned in MILLISECONDS. For example, if you get a response like
2347
2680
  # this:
2348
2681
  #
@@ -3125,6 +3458,21 @@ module Aws::Connect
3125
3458
 
3126
3459
  # Contains information about the hours of operation.
3127
3460
  #
3461
+ # @note When making an API call, you may pass HoursOfOperationConfig
3462
+ # data as a hash:
3463
+ #
3464
+ # {
3465
+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
3466
+ # start_time: { # required
3467
+ # hours: 1, # required
3468
+ # minutes: 1, # required
3469
+ # },
3470
+ # end_time: { # required
3471
+ # hours: 1, # required
3472
+ # minutes: 1, # required
3473
+ # },
3474
+ # }
3475
+ #
3128
3476
  # @!attribute [rw] day
3129
3477
  # The day that the hours of operation applies to.
3130
3478
  # @return [String]
@@ -3174,6 +3522,14 @@ module Aws::Connect
3174
3522
 
3175
3523
  # The start time or end time for an hours of operation.
3176
3524
  #
3525
+ # @note When making an API call, you may pass HoursOfOperationTimeSlice
3526
+ # data as a hash:
3527
+ #
3528
+ # {
3529
+ # hours: 1, # required
3530
+ # minutes: 1, # required
3531
+ # }
3532
+ #
3177
3533
  # @!attribute [rw] hours
3178
3534
  # The hours.
3179
3535
  # @return [Integer]
@@ -3660,6 +4016,64 @@ module Aws::Connect
3660
4016
  include Aws::Structure
3661
4017
  end
3662
4018
 
4019
+ # @note When making an API call, you may pass ListAgentStatusRequest
4020
+ # data as a hash:
4021
+ #
4022
+ # {
4023
+ # instance_id: "InstanceId", # required
4024
+ # next_token: "NextToken",
4025
+ # max_results: 1,
4026
+ # agent_status_types: ["ROUTABLE"], # accepts ROUTABLE, CUSTOM, OFFLINE
4027
+ # }
4028
+ #
4029
+ # @!attribute [rw] instance_id
4030
+ # The identifier of the Amazon Connect instance. You can find the
4031
+ # instanceId in the ARN of the instance.
4032
+ # @return [String]
4033
+ #
4034
+ # @!attribute [rw] next_token
4035
+ # The token for the next set of results. Use the value returned in the
4036
+ # previous response in the next request to retrieve the next set of
4037
+ # results.
4038
+ # @return [String]
4039
+ #
4040
+ # @!attribute [rw] max_results
4041
+ # The maximum number of results to return per page.
4042
+ # @return [Integer]
4043
+ #
4044
+ # @!attribute [rw] agent_status_types
4045
+ # Available agent status types.
4046
+ # @return [Array<String>]
4047
+ #
4048
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListAgentStatusRequest AWS API Documentation
4049
+ #
4050
+ class ListAgentStatusRequest < Struct.new(
4051
+ :instance_id,
4052
+ :next_token,
4053
+ :max_results,
4054
+ :agent_status_types)
4055
+ SENSITIVE = []
4056
+ include Aws::Structure
4057
+ end
4058
+
4059
+ # @!attribute [rw] next_token
4060
+ # If there are additional results, this is the token for the next set
4061
+ # of results.
4062
+ # @return [String]
4063
+ #
4064
+ # @!attribute [rw] agent_status_summary_list
4065
+ # A summary of agent statuses.
4066
+ # @return [Array<Types::AgentStatusSummary>]
4067
+ #
4068
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListAgentStatusResponse AWS API Documentation
4069
+ #
4070
+ class ListAgentStatusResponse < Struct.new(
4071
+ :next_token,
4072
+ :agent_status_summary_list)
4073
+ SENSITIVE = []
4074
+ include Aws::Structure
4075
+ end
4076
+
3663
4077
  # @note When making an API call, you may pass ListApprovedOriginsRequest
3664
4078
  # data as a hash:
3665
4079
  #
@@ -4041,6 +4455,7 @@ module Aws::Connect
4041
4455
  #
4042
4456
  # {
4043
4457
  # instance_id: "InstanceId", # required
4458
+ # integration_type: "EVENT", # accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
4044
4459
  # next_token: "NextToken",
4045
4460
  # max_results: 1,
4046
4461
  # }
@@ -4050,6 +4465,9 @@ module Aws::Connect
4050
4465
  # instanceId in the ARN of the instance.
4051
4466
  # @return [String]
4052
4467
  #
4468
+ # @!attribute [rw] integration_type
4469
+ # @return [String]
4470
+ #
4053
4471
  # @!attribute [rw] next_token
4054
4472
  # The token for the next set of results. Use the value returned in the
4055
4473
  # previous response in the next request to retrieve the next set of
@@ -4064,6 +4482,7 @@ module Aws::Connect
4064
4482
  #
4065
4483
  class ListIntegrationAssociationsRequest < Struct.new(
4066
4484
  :instance_id,
4485
+ :integration_type,
4067
4486
  :next_token,
4068
4487
  :max_results)
4069
4488
  SENSITIVE = []
@@ -4071,7 +4490,7 @@ module Aws::Connect
4071
4490
  end
4072
4491
 
4073
4492
  # @!attribute [rw] integration_association_summary_list
4074
- # The AppIntegration associations.
4493
+ # The associations.
4075
4494
  # @return [Array<Types::IntegrationAssociationSummary>]
4076
4495
  #
4077
4496
  # @!attribute [rw] next_token
@@ -4731,7 +5150,7 @@ module Aws::Connect
4731
5150
  end
4732
5151
 
4733
5152
  # Provides summary information about the use cases for the specified
4734
- # Amazon Connect AppIntegration association.
5153
+ # integration association.
4735
5154
  #
4736
5155
  # @note When making an API call, you may pass ListUseCasesRequest
4737
5156
  # data as a hash:
@@ -5928,6 +6347,12 @@ module Aws::Connect
5928
6347
  # attributes: {
5929
6348
  # "AttributeName" => "AttributeValue",
5930
6349
  # },
6350
+ # answer_machine_detection_config: {
6351
+ # enable_answer_machine_detection: false,
6352
+ # await_answer_machine_prompt: false,
6353
+ # },
6354
+ # campaign_id: "CampaignId",
6355
+ # traffic_type: "GENERAL", # accepts GENERAL, CAMPAIGN
5931
6356
  # }
5932
6357
  #
5933
6358
  # @!attribute [rw] destination_phone_number
@@ -5984,6 +6409,22 @@ module Aws::Connect
5984
6409
  # underscore characters.
5985
6410
  # @return [Hash<String,String>]
5986
6411
  #
6412
+ # @!attribute [rw] answer_machine_detection_config
6413
+ # Configuration of the answering machine detection for this outbound
6414
+ # call.
6415
+ # @return [Types::AnswerMachineDetectionConfig]
6416
+ #
6417
+ # @!attribute [rw] campaign_id
6418
+ # The campaign identifier of the outbound communication.
6419
+ # @return [String]
6420
+ #
6421
+ # @!attribute [rw] traffic_type
6422
+ # Denotes the class of traffic. Calls with different traffic types are
6423
+ # handled differently by Amazon Connect. The default value is
6424
+ # `GENERAL`. Use `CAMPAIGN` if `EnableAnswerMachineDetection` is set
6425
+ # to `true`. For all other cases, use `GENERAL`.
6426
+ # @return [String]
6427
+ #
5987
6428
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartOutboundVoiceContactRequest AWS API Documentation
5988
6429
  #
5989
6430
  class StartOutboundVoiceContactRequest < Struct.new(
@@ -5993,7 +6434,10 @@ module Aws::Connect
5993
6434
  :client_token,
5994
6435
  :source_phone_number,
5995
6436
  :queue_id,
5996
- :attributes)
6437
+ :attributes,
6438
+ :answer_machine_detection_config,
6439
+ :campaign_id,
6440
+ :traffic_type)
5997
6441
  SENSITIVE = []
5998
6442
  include Aws::Structure
5999
6443
  end
@@ -6309,6 +6753,62 @@ module Aws::Connect
6309
6753
  include Aws::Structure
6310
6754
  end
6311
6755
 
6756
+ # @note When making an API call, you may pass UpdateAgentStatusRequest
6757
+ # data as a hash:
6758
+ #
6759
+ # {
6760
+ # instance_id: "InstanceId", # required
6761
+ # agent_status_id: "AgentStatusId", # required
6762
+ # name: "AgentStatusName",
6763
+ # description: "UpdateAgentStatusDescription",
6764
+ # state: "ENABLED", # accepts ENABLED, DISABLED
6765
+ # display_order: 1,
6766
+ # reset_order_number: false,
6767
+ # }
6768
+ #
6769
+ # @!attribute [rw] instance_id
6770
+ # The identifier of the Amazon Connect instance. You can find the
6771
+ # instanceId in the ARN of the instance.
6772
+ # @return [String]
6773
+ #
6774
+ # @!attribute [rw] agent_status_id
6775
+ # The identifier of the agent status.
6776
+ # @return [String]
6777
+ #
6778
+ # @!attribute [rw] name
6779
+ # The name of the agent status.
6780
+ # @return [String]
6781
+ #
6782
+ # @!attribute [rw] description
6783
+ # The description of the agent status.
6784
+ # @return [String]
6785
+ #
6786
+ # @!attribute [rw] state
6787
+ # The state of the agent status.
6788
+ # @return [String]
6789
+ #
6790
+ # @!attribute [rw] display_order
6791
+ # The display order of the agent status.
6792
+ # @return [Integer]
6793
+ #
6794
+ # @!attribute [rw] reset_order_number
6795
+ # A number indicating the reset order of the agent status.
6796
+ # @return [Boolean]
6797
+ #
6798
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateAgentStatusRequest AWS API Documentation
6799
+ #
6800
+ class UpdateAgentStatusRequest < Struct.new(
6801
+ :instance_id,
6802
+ :agent_status_id,
6803
+ :name,
6804
+ :description,
6805
+ :state,
6806
+ :display_order,
6807
+ :reset_order_number)
6808
+ SENSITIVE = []
6809
+ include Aws::Structure
6810
+ end
6811
+
6312
6812
  # @note When making an API call, you may pass UpdateContactAttributesRequest
6313
6813
  # data as a hash:
6314
6814
  #
@@ -6427,6 +6927,68 @@ module Aws::Connect
6427
6927
  include Aws::Structure
6428
6928
  end
6429
6929
 
6930
+ # @note When making an API call, you may pass UpdateHoursOfOperationRequest
6931
+ # data as a hash:
6932
+ #
6933
+ # {
6934
+ # instance_id: "InstanceId", # required
6935
+ # hours_of_operation_id: "HoursOfOperationId", # required
6936
+ # name: "CommonNameLength127",
6937
+ # description: "UpdateHoursOfOperationDescription",
6938
+ # time_zone: "TimeZone",
6939
+ # config: [
6940
+ # {
6941
+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
6942
+ # start_time: { # required
6943
+ # hours: 1, # required
6944
+ # minutes: 1, # required
6945
+ # },
6946
+ # end_time: { # required
6947
+ # hours: 1, # required
6948
+ # minutes: 1, # required
6949
+ # },
6950
+ # },
6951
+ # ],
6952
+ # }
6953
+ #
6954
+ # @!attribute [rw] instance_id
6955
+ # The identifier of the Amazon Connect instance. You can find the
6956
+ # instanceId in the ARN of the instance.
6957
+ # @return [String]
6958
+ #
6959
+ # @!attribute [rw] hours_of_operation_id
6960
+ # The identifier of the hours of operation.
6961
+ # @return [String]
6962
+ #
6963
+ # @!attribute [rw] name
6964
+ # The name of the hours of operation.
6965
+ # @return [String]
6966
+ #
6967
+ # @!attribute [rw] description
6968
+ # The description of the hours of operation.
6969
+ # @return [String]
6970
+ #
6971
+ # @!attribute [rw] time_zone
6972
+ # The time zone of the hours of operation.
6973
+ # @return [String]
6974
+ #
6975
+ # @!attribute [rw] config
6976
+ # Configuration information of the hours of operation.
6977
+ # @return [Array<Types::HoursOfOperationConfig>]
6978
+ #
6979
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateHoursOfOperationRequest AWS API Documentation
6980
+ #
6981
+ class UpdateHoursOfOperationRequest < Struct.new(
6982
+ :instance_id,
6983
+ :hours_of_operation_id,
6984
+ :name,
6985
+ :description,
6986
+ :time_zone,
6987
+ :config)
6988
+ SENSITIVE = []
6989
+ include Aws::Structure
6990
+ end
6991
+
6430
6992
  # @note When making an API call, you may pass UpdateInstanceAttributeRequest
6431
6993
  # data as a hash:
6432
6994
  #
@@ -6443,6 +7005,11 @@ module Aws::Connect
6443
7005
  #
6444
7006
  # @!attribute [rw] attribute_type
6445
7007
  # The type of attribute.
7008
+ #
7009
+ # <note markdown="1"> Only allowlisted customers can consume USE\_CUSTOM\_TTS\_VOICES. To
7010
+ # access this feature, contact AWS Support for allowlisting.
7011
+ #
7012
+ # </note>
6446
7013
  # @return [String]
6447
7014
  #
6448
7015
  # @!attribute [rw] value
@@ -7185,8 +7752,8 @@ module Aws::Connect
7185
7752
  # @return [String]
7186
7753
  #
7187
7754
  # @!attribute [rw] use_case_type
7188
- # The type of use case to associate to the AppIntegration association.
7189
- # Each AppIntegration association can have only one of each use case
7755
+ # The type of use case to associate to the integration association.
7756
+ # Each integration association can have only one of each use case
7190
7757
  # type.
7191
7758
  # @return [String]
7192
7759
  #