aws-sdk-connect 1.48.0 → 1.52.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -646,6 +646,62 @@ module Aws::Connect
646
646
  req.send_request(options)
647
647
  end
648
648
 
649
+ # This API is in preview release for Amazon Connect and is subject to
650
+ # change.
651
+ #
652
+ # Creates an agent status for the specified Amazon Connect instance.
653
+ #
654
+ # @option params [required, String] :instance_id
655
+ # The identifier of the Amazon Connect instance. You can find the
656
+ # instanceId in the ARN of the instance.
657
+ #
658
+ # @option params [required, String] :name
659
+ # The name of the status.
660
+ #
661
+ # @option params [String] :description
662
+ # The description of the status.
663
+ #
664
+ # @option params [required, String] :state
665
+ # The state of the status.
666
+ #
667
+ # @option params [Integer] :display_order
668
+ # The display order of the status.
669
+ #
670
+ # @option params [Hash<String,String>] :tags
671
+ # One or more tags.
672
+ #
673
+ # @return [Types::CreateAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
674
+ #
675
+ # * {Types::CreateAgentStatusResponse#agent_status_arn #agent_status_arn} => String
676
+ # * {Types::CreateAgentStatusResponse#agent_status_id #agent_status_id} => String
677
+ #
678
+ # @example Request syntax with placeholder values
679
+ #
680
+ # resp = client.create_agent_status({
681
+ # instance_id: "InstanceId", # required
682
+ # name: "AgentStatusName", # required
683
+ # description: "AgentStatusDescription",
684
+ # state: "ENABLED", # required, accepts ENABLED, DISABLED
685
+ # display_order: 1,
686
+ # tags: {
687
+ # "TagKey" => "TagValue",
688
+ # },
689
+ # })
690
+ #
691
+ # @example Response structure
692
+ #
693
+ # resp.agent_status_arn #=> String
694
+ # resp.agent_status_id #=> String
695
+ #
696
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateAgentStatus AWS API Documentation
697
+ #
698
+ # @overload create_agent_status(params = {})
699
+ # @param [Hash] params ({})
700
+ def create_agent_status(params = {}, options = {})
701
+ req = build_request(:create_agent_status, params)
702
+ req.send_request(options)
703
+ end
704
+
649
705
  # Creates a contact flow for the specified Amazon Connect instance.
650
706
  #
651
707
  # You can also create and update contact flows using the [Amazon Connect
@@ -711,6 +767,75 @@ module Aws::Connect
711
767
  req.send_request(options)
712
768
  end
713
769
 
770
+ # This API is in preview release for Amazon Connect and is subject to
771
+ # change.
772
+ #
773
+ # Creates hours of operation.
774
+ #
775
+ # @option params [required, String] :instance_id
776
+ # The identifier of the Amazon Connect instance. You can find the
777
+ # instanceId in the ARN of the instance.
778
+ #
779
+ # @option params [required, String] :name
780
+ # The name of the hours of operation.
781
+ #
782
+ # @option params [String] :description
783
+ # The description of the hours of operation.
784
+ #
785
+ # @option params [required, String] :time_zone
786
+ # The time zone of the hours of operation.
787
+ #
788
+ # @option params [required, Array<Types::HoursOfOperationConfig>] :config
789
+ # Configuration information for the hours of operation: day, start time,
790
+ # and end time.
791
+ #
792
+ # @option params [Hash<String,String>] :tags
793
+ # One or more tags.
794
+ #
795
+ # @return [Types::CreateHoursOfOperationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
796
+ #
797
+ # * {Types::CreateHoursOfOperationResponse#hours_of_operation_id #hours_of_operation_id} => String
798
+ # * {Types::CreateHoursOfOperationResponse#hours_of_operation_arn #hours_of_operation_arn} => String
799
+ #
800
+ # @example Request syntax with placeholder values
801
+ #
802
+ # resp = client.create_hours_of_operation({
803
+ # instance_id: "InstanceId", # required
804
+ # name: "CommonNameLength127", # required
805
+ # description: "HoursOfOperationDescription",
806
+ # time_zone: "TimeZone", # required
807
+ # config: [ # required
808
+ # {
809
+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
810
+ # start_time: { # required
811
+ # hours: 1, # required
812
+ # minutes: 1, # required
813
+ # },
814
+ # end_time: { # required
815
+ # hours: 1, # required
816
+ # minutes: 1, # required
817
+ # },
818
+ # },
819
+ # ],
820
+ # tags: {
821
+ # "TagKey" => "TagValue",
822
+ # },
823
+ # })
824
+ #
825
+ # @example Response structure
826
+ #
827
+ # resp.hours_of_operation_id #=> String
828
+ # resp.hours_of_operation_arn #=> String
829
+ #
830
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateHoursOfOperation AWS API Documentation
831
+ #
832
+ # @overload create_hours_of_operation(params = {})
833
+ # @param [Hash] params ({})
834
+ def create_hours_of_operation(params = {}, options = {})
835
+ req = build_request(:create_hours_of_operation, params)
836
+ req.send_request(options)
837
+ end
838
+
714
839
  # This API is in preview release for Amazon Connect and is subject to
715
840
  # change.
716
841
  #
@@ -774,7 +899,7 @@ module Aws::Connect
774
899
  req.send_request(options)
775
900
  end
776
901
 
777
- # Create an AppIntegration association with an Amazon Connect instance.
902
+ # Creates an AWS resource association with an Amazon Connect instance.
778
903
  #
779
904
  # @option params [required, String] :instance_id
780
905
  # The identifier of the Amazon Connect instance. You can find the
@@ -786,14 +911,17 @@ module Aws::Connect
786
911
  # @option params [required, String] :integration_arn
787
912
  # The Amazon Resource Name (ARN) of the integration.
788
913
  #
789
- # @option params [required, String] :source_application_url
790
- # The URL for the external application.
914
+ # @option params [String] :source_application_url
915
+ # The URL for the external application. This field is only required for
916
+ # the EVENT integration type.
791
917
  #
792
- # @option params [required, String] :source_application_name
793
- # The name of the external application.
918
+ # @option params [String] :source_application_name
919
+ # The name of the external application. This field is only required for
920
+ # the EVENT integration type.
794
921
  #
795
- # @option params [required, String] :source_type
796
- # The type of the data source.
922
+ # @option params [String] :source_type
923
+ # The type of the data source. This field is only required for the EVENT
924
+ # integration type.
797
925
  #
798
926
  # @option params [Hash<String,String>] :tags
799
927
  # One or more tags.
@@ -807,11 +935,11 @@ module Aws::Connect
807
935
  #
808
936
  # resp = client.create_integration_association({
809
937
  # instance_id: "InstanceId", # required
810
- # integration_type: "EVENT", # required, accepts EVENT
938
+ # integration_type: "EVENT", # required, accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
811
939
  # integration_arn: "ARN", # required
812
- # source_application_url: "URI", # required
813
- # source_application_name: "SourceApplicationName", # required
814
- # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
940
+ # source_application_url: "URI",
941
+ # source_application_name: "SourceApplicationName",
942
+ # source_type: "SALESFORCE", # accepts SALESFORCE, ZENDESK
815
943
  # tags: {
816
944
  # "TagKey" => "TagValue",
817
945
  # },
@@ -1036,19 +1164,18 @@ module Aws::Connect
1036
1164
  req.send_request(options)
1037
1165
  end
1038
1166
 
1039
- # Creates a use case for an AppIntegration association.
1167
+ # Creates a use case for an integration association.
1040
1168
  #
1041
1169
  # @option params [required, String] :instance_id
1042
1170
  # The identifier of the Amazon Connect instance. You can find the
1043
1171
  # instanceId in the ARN of the instance.
1044
1172
  #
1045
1173
  # @option params [required, String] :integration_association_id
1046
- # The identifier for the AppIntegration association.
1174
+ # The identifier for the integration association.
1047
1175
  #
1048
1176
  # @option params [required, String] :use_case_type
1049
- # The type of use case to associate to the AppIntegration association.
1050
- # Each AppIntegration association can have only one of each use case
1051
- # type.
1177
+ # The type of use case to associate to the integration association. Each
1178
+ # integration association can have only one of each use case type.
1052
1179
  #
1053
1180
  # @option params [Hash<String,String>] :tags
1054
1181
  # One or more tags.
@@ -1063,7 +1190,7 @@ module Aws::Connect
1063
1190
  # resp = client.create_use_case({
1064
1191
  # instance_id: "InstanceId", # required
1065
1192
  # integration_association_id: "IntegrationAssociationId", # required
1066
- # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
1193
+ # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION, CONNECT_CAMPAIGNS
1067
1194
  # tags: {
1068
1195
  # "TagKey" => "TagValue",
1069
1196
  # },
@@ -1225,6 +1352,36 @@ module Aws::Connect
1225
1352
  req.send_request(options)
1226
1353
  end
1227
1354
 
1355
+ # This API is in preview release for Amazon Connect and is subject to
1356
+ # change.
1357
+ #
1358
+ # Deletes an hours of operation.
1359
+ #
1360
+ # @option params [required, String] :instance_id
1361
+ # The identifier of the Amazon Connect instance. You can find the
1362
+ # instanceId in the ARN of the instance.
1363
+ #
1364
+ # @option params [required, String] :hours_of_operation_id
1365
+ # The identifier for the hours of operation.
1366
+ #
1367
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1368
+ #
1369
+ # @example Request syntax with placeholder values
1370
+ #
1371
+ # resp = client.delete_hours_of_operation({
1372
+ # instance_id: "InstanceId", # required
1373
+ # hours_of_operation_id: "HoursOfOperationId", # required
1374
+ # })
1375
+ #
1376
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteHoursOfOperation AWS API Documentation
1377
+ #
1378
+ # @overload delete_hours_of_operation(params = {})
1379
+ # @param [Hash] params ({})
1380
+ def delete_hours_of_operation(params = {}, options = {})
1381
+ req = build_request(:delete_hours_of_operation, params)
1382
+ req.send_request(options)
1383
+ end
1384
+
1228
1385
  # This API is in preview release for Amazon Connect and is subject to
1229
1386
  # change.
1230
1387
  #
@@ -1258,7 +1415,7 @@ module Aws::Connect
1258
1415
  req.send_request(options)
1259
1416
  end
1260
1417
 
1261
- # Deletes an AppIntegration association from an Amazon Connect instance.
1418
+ # Deletes an AWS resource association from an Amazon Connect instance.
1262
1419
  # The association must not have any use cases associated with it.
1263
1420
  #
1264
1421
  # @option params [required, String] :instance_id
@@ -1266,7 +1423,7 @@ module Aws::Connect
1266
1423
  # instanceId in the ARN of the instance.
1267
1424
  #
1268
1425
  # @option params [required, String] :integration_association_id
1269
- # The identifier for the AppIntegration association.
1426
+ # The identifier for the integration association.
1270
1427
  #
1271
1428
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1272
1429
  #
@@ -1313,14 +1470,14 @@ module Aws::Connect
1313
1470
  req.send_request(options)
1314
1471
  end
1315
1472
 
1316
- # Deletes a use case from an AppIntegration association.
1473
+ # Deletes a use case from an integration association.
1317
1474
  #
1318
1475
  # @option params [required, String] :instance_id
1319
1476
  # The identifier of the Amazon Connect instance. You can find the
1320
1477
  # instanceId in the ARN of the instance.
1321
1478
  #
1322
1479
  # @option params [required, String] :integration_association_id
1323
- # The identifier for the AppIntegration association.
1480
+ # The identifier for the integration association.
1324
1481
  #
1325
1482
  # @option params [required, String] :use_case_id
1326
1483
  # The identifier for the use case.
@@ -1407,6 +1564,50 @@ module Aws::Connect
1407
1564
  req.send_request(options)
1408
1565
  end
1409
1566
 
1567
+ # This API is in preview release for Amazon Connect and is subject to
1568
+ # change.
1569
+ #
1570
+ # Describes an agent status.
1571
+ #
1572
+ # @option params [required, String] :instance_id
1573
+ # The identifier of the Amazon Connect instance. You can find the
1574
+ # instanceId in the ARN of the instance.
1575
+ #
1576
+ # @option params [required, String] :agent_status_id
1577
+ # The identifier for the agent status.
1578
+ #
1579
+ # @return [Types::DescribeAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1580
+ #
1581
+ # * {Types::DescribeAgentStatusResponse#agent_status #agent_status} => Types::AgentStatus
1582
+ #
1583
+ # @example Request syntax with placeholder values
1584
+ #
1585
+ # resp = client.describe_agent_status({
1586
+ # instance_id: "InstanceId", # required
1587
+ # agent_status_id: "AgentStatusId", # required
1588
+ # })
1589
+ #
1590
+ # @example Response structure
1591
+ #
1592
+ # resp.agent_status.agent_status_arn #=> String
1593
+ # resp.agent_status.agent_status_id #=> String
1594
+ # resp.agent_status.name #=> String
1595
+ # resp.agent_status.description #=> String
1596
+ # resp.agent_status.type #=> String, one of "ROUTABLE", "CUSTOM", "OFFLINE"
1597
+ # resp.agent_status.display_order #=> Integer
1598
+ # resp.agent_status.state #=> String, one of "ENABLED", "DISABLED"
1599
+ # resp.agent_status.tags #=> Hash
1600
+ # resp.agent_status.tags["TagKey"] #=> String
1601
+ #
1602
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeAgentStatus AWS API Documentation
1603
+ #
1604
+ # @overload describe_agent_status(params = {})
1605
+ # @param [Hash] params ({})
1606
+ def describe_agent_status(params = {}, options = {})
1607
+ req = build_request(:describe_agent_status, params)
1608
+ req.send_request(options)
1609
+ end
1610
+
1410
1611
  # Describes the specified contact flow.
1411
1612
  #
1412
1613
  # You can also create and update contact flows using the [Amazon Connect
@@ -2328,8 +2529,12 @@ module Aws::Connect
2328
2529
  #
2329
2530
  # : Unit: SECONDS
2330
2531
  #
2331
- # When you use groupings, Unit says SECONDS but the Value is returned
2332
- # in MILLISECONDS. For example, if you get a response like this:
2532
+ # When you use groupings, Unit says SECONDS and the Value is returned
2533
+ # in SECONDS.
2534
+ #
2535
+ # When you do not use groupings, Unit says SECONDS but the Value is
2536
+ # returned in MILLISECONDS. For example, if you get a response like
2537
+ # this:
2333
2538
  #
2334
2539
  # `\{ "Metric": \{ "Name": "OLDEST_CONTACT_AGE", "Unit": "SECONDS" \},
2335
2540
  # "Value": 24113.0 `\\}
@@ -2757,6 +2962,60 @@ module Aws::Connect
2757
2962
  req.send_request(options)
2758
2963
  end
2759
2964
 
2965
+ # This API is in preview release for Amazon Connect and is subject to
2966
+ # change.
2967
+ #
2968
+ # Lists agent statuses.
2969
+ #
2970
+ # @option params [required, String] :instance_id
2971
+ # The identifier of the Amazon Connect instance. You can find the
2972
+ # instanceId in the ARN of the instance.
2973
+ #
2974
+ # @option params [String] :next_token
2975
+ # The token for the next set of results. Use the value returned in the
2976
+ # previous response in the next request to retrieve the next set of
2977
+ # results.
2978
+ #
2979
+ # @option params [Integer] :max_results
2980
+ # The maximum number of results to return per page.
2981
+ #
2982
+ # @option params [Array<String>] :agent_status_types
2983
+ # Available agent status types.
2984
+ #
2985
+ # @return [Types::ListAgentStatusResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2986
+ #
2987
+ # * {Types::ListAgentStatusResponse#next_token #next_token} => String
2988
+ # * {Types::ListAgentStatusResponse#agent_status_summary_list #agent_status_summary_list} => Array&lt;Types::AgentStatusSummary&gt;
2989
+ #
2990
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2991
+ #
2992
+ # @example Request syntax with placeholder values
2993
+ #
2994
+ # resp = client.list_agent_statuses({
2995
+ # instance_id: "InstanceId", # required
2996
+ # next_token: "NextToken",
2997
+ # max_results: 1,
2998
+ # agent_status_types: ["ROUTABLE"], # accepts ROUTABLE, CUSTOM, OFFLINE
2999
+ # })
3000
+ #
3001
+ # @example Response structure
3002
+ #
3003
+ # resp.next_token #=> String
3004
+ # resp.agent_status_summary_list #=> Array
3005
+ # resp.agent_status_summary_list[0].id #=> String
3006
+ # resp.agent_status_summary_list[0].arn #=> String
3007
+ # resp.agent_status_summary_list[0].name #=> String
3008
+ # resp.agent_status_summary_list[0].type #=> String, one of "ROUTABLE", "CUSTOM", "OFFLINE"
3009
+ #
3010
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListAgentStatuses AWS API Documentation
3011
+ #
3012
+ # @overload list_agent_statuses(params = {})
3013
+ # @param [Hash] params ({})
3014
+ def list_agent_statuses(params = {}, options = {})
3015
+ req = build_request(:list_agent_statuses, params)
3016
+ req.send_request(options)
3017
+ end
3018
+
2760
3019
  # This API is in preview release for Amazon Connect and is subject to
2761
3020
  # change.
2762
3021
  #
@@ -3141,13 +3400,15 @@ module Aws::Connect
3141
3400
  req.send_request(options)
3142
3401
  end
3143
3402
 
3144
- # Provides summary information about the AppIntegration associations for
3403
+ # Provides summary information about the AWS resource associations for
3145
3404
  # the specified Amazon Connect instance.
3146
3405
  #
3147
3406
  # @option params [required, String] :instance_id
3148
3407
  # The identifier of the Amazon Connect instance. You can find the
3149
3408
  # instanceId in the ARN of the instance.
3150
3409
  #
3410
+ # @option params [String] :integration_type
3411
+ #
3151
3412
  # @option params [String] :next_token
3152
3413
  # The token for the next set of results. Use the value returned in the
3153
3414
  # previous response in the next request to retrieve the next set of
@@ -3167,6 +3428,7 @@ module Aws::Connect
3167
3428
  #
3168
3429
  # resp = client.list_integration_associations({
3169
3430
  # instance_id: "InstanceId", # required
3431
+ # integration_type: "EVENT", # accepts EVENT, VOICE_ID, PINPOINT_APP, WISDOM_ASSISTANT, WISDOM_KNOWLEDGE_BASE
3170
3432
  # next_token: "NextToken",
3171
3433
  # max_results: 1,
3172
3434
  # })
@@ -3177,7 +3439,7 @@ module Aws::Connect
3177
3439
  # resp.integration_association_summary_list[0].integration_association_id #=> String
3178
3440
  # resp.integration_association_summary_list[0].integration_association_arn #=> String
3179
3441
  # resp.integration_association_summary_list[0].instance_id #=> String
3180
- # resp.integration_association_summary_list[0].integration_type #=> String, one of "EVENT"
3442
+ # resp.integration_association_summary_list[0].integration_type #=> String, one of "EVENT", "VOICE_ID", "PINPOINT_APP", "WISDOM_ASSISTANT", "WISDOM_KNOWLEDGE_BASE"
3181
3443
  # resp.integration_association_summary_list[0].integration_arn #=> String
3182
3444
  # resp.integration_association_summary_list[0].source_application_url #=> String
3183
3445
  # resp.integration_association_summary_list[0].source_application_name #=> String
@@ -3823,7 +4085,7 @@ module Aws::Connect
3823
4085
  req.send_request(options)
3824
4086
  end
3825
4087
 
3826
- # Lists the use cases.
4088
+ # Lists the use cases for the integration association.
3827
4089
  #
3828
4090
  # @option params [required, String] :instance_id
3829
4091
  # The identifier of the Amazon Connect instance. You can find the
@@ -3861,7 +4123,7 @@ module Aws::Connect
3861
4123
  # resp.use_case_summary_list #=> Array
3862
4124
  # resp.use_case_summary_list[0].use_case_id #=> String
3863
4125
  # resp.use_case_summary_list[0].use_case_arn #=> String
3864
- # resp.use_case_summary_list[0].use_case_type #=> String, one of "RULES_EVALUATION"
4126
+ # resp.use_case_summary_list[0].use_case_type #=> String, one of "RULES_EVALUATION", "CONNECT_CAMPAIGNS"
3865
4127
  # resp.next_token #=> String
3866
4128
  #
3867
4129
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCases AWS API Documentation
@@ -4184,6 +4446,13 @@ module Aws::Connect
4184
4446
  #
4185
4447
  # </note>
4186
4448
  #
4449
+ # <note markdown="1"> Campaign calls are not allowed by default. Before you can make a call
4450
+ # with `TrafficType` = `CAMPAIGN`, you must submit a service quota
4451
+ # increase request. For more information, see [Amazon Connect Service
4452
+ # Quotas][1] in the *Amazon Connect Administrator Guide*.
4453
+ #
4454
+ # </note>
4455
+ #
4187
4456
  #
4188
4457
  #
4189
4458
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html
@@ -4233,6 +4502,19 @@ module Aws::Connect
4233
4502
  # contact. Attribute keys can include only alphanumeric, dash, and
4234
4503
  # underscore characters.
4235
4504
  #
4505
+ # @option params [Types::AnswerMachineDetectionConfig] :answer_machine_detection_config
4506
+ # Configuration of the answering machine detection for this outbound
4507
+ # call.
4508
+ #
4509
+ # @option params [String] :campaign_id
4510
+ # The campaign identifier of the outbound communication.
4511
+ #
4512
+ # @option params [String] :traffic_type
4513
+ # Denotes the class of traffic. Calls with different traffic types are
4514
+ # handled differently by Amazon Connect. The default value is `GENERAL`.
4515
+ # Use `CAMPAIGN` if `EnableAnswerMachineDetection` is set to `true`. For
4516
+ # all other cases, use `GENERAL`.
4517
+ #
4236
4518
  # @return [Types::StartOutboundVoiceContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
4237
4519
  #
4238
4520
  # * {Types::StartOutboundVoiceContactResponse#contact_id #contact_id} => String
@@ -4249,6 +4531,12 @@ module Aws::Connect
4249
4531
  # attributes: {
4250
4532
  # "AttributeName" => "AttributeValue",
4251
4533
  # },
4534
+ # answer_machine_detection_config: {
4535
+ # enable_answer_machine_detection: false,
4536
+ # await_answer_machine_prompt: false,
4537
+ # },
4538
+ # campaign_id: "CampaignId",
4539
+ # traffic_type: "GENERAL", # accepts GENERAL, CAMPAIGN
4252
4540
  # })
4253
4541
  #
4254
4542
  # @example Response structure
@@ -4458,7 +4746,7 @@ module Aws::Connect
4458
4746
  # Adds the specified tags to the specified resource.
4459
4747
  #
4460
4748
  # The supported resource types are users, routing profiles, queues,
4461
- # quick connects, and contact flows.
4749
+ # quick connects, contact flows, agent status, and hours of operation.
4462
4750
  #
4463
4751
  # For sample policies that use tags, see [Amazon Connect Identity-Based
4464
4752
  # Policy Examples][1] in the *Amazon Connect Administrator Guide*.
@@ -4520,6 +4808,56 @@ module Aws::Connect
4520
4808
  req.send_request(options)
4521
4809
  end
4522
4810
 
4811
+ # This API is in preview release for Amazon Connect and is subject to
4812
+ # change.
4813
+ #
4814
+ # Updates agent status.
4815
+ #
4816
+ # @option params [required, String] :instance_id
4817
+ # The identifier of the Amazon Connect instance. You can find the
4818
+ # instanceId in the ARN of the instance.
4819
+ #
4820
+ # @option params [required, String] :agent_status_id
4821
+ # The identifier of the agent status.
4822
+ #
4823
+ # @option params [String] :name
4824
+ # The name of the agent status.
4825
+ #
4826
+ # @option params [String] :description
4827
+ # The description of the agent status.
4828
+ #
4829
+ # @option params [String] :state
4830
+ # The state of the agent status.
4831
+ #
4832
+ # @option params [Integer] :display_order
4833
+ # The display order of the agent status.
4834
+ #
4835
+ # @option params [Boolean] :reset_order_number
4836
+ # A number indicating the reset order of the agent status.
4837
+ #
4838
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4839
+ #
4840
+ # @example Request syntax with placeholder values
4841
+ #
4842
+ # resp = client.update_agent_status({
4843
+ # instance_id: "InstanceId", # required
4844
+ # agent_status_id: "AgentStatusId", # required
4845
+ # name: "AgentStatusName",
4846
+ # description: "UpdateAgentStatusDescription",
4847
+ # state: "ENABLED", # accepts ENABLED, DISABLED
4848
+ # display_order: 1,
4849
+ # reset_order_number: false,
4850
+ # })
4851
+ #
4852
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateAgentStatus AWS API Documentation
4853
+ #
4854
+ # @overload update_agent_status(params = {})
4855
+ # @param [Hash] params ({})
4856
+ def update_agent_status(params = {}, options = {})
4857
+ req = build_request(:update_agent_status, params)
4858
+ req.send_request(options)
4859
+ end
4860
+
4523
4861
  # Creates or updates user-defined contact attributes associated with the
4524
4862
  # specified contact.
4525
4863
  #
@@ -4672,6 +5010,64 @@ module Aws::Connect
4672
5010
  req.send_request(options)
4673
5011
  end
4674
5012
 
5013
+ # This API is in preview release for Amazon Connect and is subject to
5014
+ # change.
5015
+ #
5016
+ # Updates the hours of operation.
5017
+ #
5018
+ # @option params [required, String] :instance_id
5019
+ # The identifier of the Amazon Connect instance. You can find the
5020
+ # instanceId in the ARN of the instance.
5021
+ #
5022
+ # @option params [required, String] :hours_of_operation_id
5023
+ # The identifier of the hours of operation.
5024
+ #
5025
+ # @option params [String] :name
5026
+ # The name of the hours of operation.
5027
+ #
5028
+ # @option params [String] :description
5029
+ # The description of the hours of operation.
5030
+ #
5031
+ # @option params [String] :time_zone
5032
+ # The time zone of the hours of operation.
5033
+ #
5034
+ # @option params [Array<Types::HoursOfOperationConfig>] :config
5035
+ # Configuration information of the hours of operation.
5036
+ #
5037
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
5038
+ #
5039
+ # @example Request syntax with placeholder values
5040
+ #
5041
+ # resp = client.update_hours_of_operation({
5042
+ # instance_id: "InstanceId", # required
5043
+ # hours_of_operation_id: "HoursOfOperationId", # required
5044
+ # name: "CommonNameLength127",
5045
+ # description: "UpdateHoursOfOperationDescription",
5046
+ # time_zone: "TimeZone",
5047
+ # config: [
5048
+ # {
5049
+ # day: "SUNDAY", # required, accepts SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY
5050
+ # start_time: { # required
5051
+ # hours: 1, # required
5052
+ # minutes: 1, # required
5053
+ # },
5054
+ # end_time: { # required
5055
+ # hours: 1, # required
5056
+ # minutes: 1, # required
5057
+ # },
5058
+ # },
5059
+ # ],
5060
+ # })
5061
+ #
5062
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateHoursOfOperation AWS API Documentation
5063
+ #
5064
+ # @overload update_hours_of_operation(params = {})
5065
+ # @param [Hash] params ({})
5066
+ def update_hours_of_operation(params = {}, options = {})
5067
+ req = build_request(:update_hours_of_operation, params)
5068
+ req.send_request(options)
5069
+ end
5070
+
4675
5071
  # This API is in preview release for Amazon Connect and is subject to
4676
5072
  # change.
4677
5073
  #
@@ -4684,6 +5080,11 @@ module Aws::Connect
4684
5080
  # @option params [required, String] :attribute_type
4685
5081
  # The type of attribute.
4686
5082
  #
5083
+ # <note markdown="1"> Only allowlisted customers can consume USE\_CUSTOM\_TTS\_VOICES. To
5084
+ # access this feature, contact AWS Support for allowlisting.
5085
+ #
5086
+ # </note>
5087
+ #
4687
5088
  # @option params [required, String] :value
4688
5089
  # The value for the attribute. Maximum character limit is 100.
4689
5090
  #
@@ -5448,7 +5849,7 @@ module Aws::Connect
5448
5849
  params: params,
5449
5850
  config: config)
5450
5851
  context[:gem_name] = 'aws-sdk-connect'
5451
- context[:gem_version] = '1.48.0'
5852
+ context[:gem_version] = '1.52.0'
5452
5853
  Seahorse::Client::Request.new(handlers, context)
5453
5854
  end
5454
5855