aws-sdk-connect 1.40.0 → 1.45.0

data/lib/aws-sdk-connect/client_api.rb

@@ -3,7 +3,7 @@
 # WARNING ABOUT GENERATED CODE
 #
 # This file is generated. See the contributing guide for more information:
-# https://github.com/aws/aws-sdk-ruby/blob/master/CONTRIBUTING.md
+# https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
 #
 # WARNING ABOUT GENERATED CODE
 
@@ -18,7 +18,9 @@ module Aws::Connect
     AgentFirstName = Shapes::StringShape.new(name: 'AgentFirstName')
     AgentLastName = Shapes::StringShape.new(name: 'AgentLastName')
     AgentUsername = Shapes::StringShape.new(name: 'AgentUsername')
+    AliasArn = Shapes::StringShape.new(name: 'AliasArn')
     AssociateApprovedOriginRequest = Shapes::StructureShape.new(name: 'AssociateApprovedOriginRequest')
+    AssociateBotRequest = Shapes::StructureShape.new(name: 'AssociateBotRequest')
     AssociateInstanceStorageConfigRequest = Shapes::StructureShape.new(name: 'AssociateInstanceStorageConfigRequest')
     AssociateInstanceStorageConfigResponse = Shapes::StructureShape.new(name: 'AssociateInstanceStorageConfigResponse')
     AssociateLambdaFunctionRequest = Shapes::StructureShape.new(name: 'AssociateLambdaFunctionRequest')
@@ -122,6 +124,7 @@ module Aws::Connect
     DirectoryType = Shapes::StringShape.new(name: 'DirectoryType')
     DirectoryUserId = Shapes::StringShape.new(name: 'DirectoryUserId')
     DisassociateApprovedOriginRequest = Shapes::StructureShape.new(name: 'DisassociateApprovedOriginRequest')
+    DisassociateBotRequest = Shapes::StructureShape.new(name: 'DisassociateBotRequest')
     DisassociateInstanceStorageConfigRequest = Shapes::StructureShape.new(name: 'DisassociateInstanceStorageConfigRequest')
     DisassociateLambdaFunctionRequest = Shapes::StructureShape.new(name: 'DisassociateLambdaFunctionRequest')
     DisassociateLexBotRequest = Shapes::StructureShape.new(name: 'DisassociateLexBotRequest')
@@ -201,11 +204,17 @@ module Aws::Connect
     KinesisStreamConfig = Shapes::StructureShape.new(name: 'KinesisStreamConfig')
     KinesisVideoStreamConfig = Shapes::StructureShape.new(name: 'KinesisVideoStreamConfig')
     LexBot = Shapes::StructureShape.new(name: 'LexBot')
+    LexBotConfig = Shapes::StructureShape.new(name: 'LexBotConfig')
+    LexBotConfigList = Shapes::ListShape.new(name: 'LexBotConfigList')
     LexBotsList = Shapes::ListShape.new(name: 'LexBotsList')
     LexRegion = Shapes::StringShape.new(name: 'LexRegion')
+    LexV2Bot = Shapes::StructureShape.new(name: 'LexV2Bot')
+    LexVersion = Shapes::StringShape.new(name: 'LexVersion')
     LimitExceededException = Shapes::StructureShape.new(name: 'LimitExceededException')
     ListApprovedOriginsRequest = Shapes::StructureShape.new(name: 'ListApprovedOriginsRequest')
     ListApprovedOriginsResponse = Shapes::StructureShape.new(name: 'ListApprovedOriginsResponse')
+    ListBotsRequest = Shapes::StructureShape.new(name: 'ListBotsRequest')
+    ListBotsResponse = Shapes::StructureShape.new(name: 'ListBotsResponse')
     ListContactFlowsRequest = Shapes::StructureShape.new(name: 'ListContactFlowsRequest')
     ListContactFlowsResponse = Shapes::StructureShape.new(name: 'ListContactFlowsResponse')
     ListHoursOfOperationsRequest = Shapes::StructureShape.new(name: 'ListHoursOfOperationsRequest')
@@ -422,6 +431,11 @@ module Aws::Connect
     AssociateApprovedOriginRequest.add_member(:origin, Shapes::ShapeRef.new(shape: Origin, required: true, location_name: "Origin"))
     AssociateApprovedOriginRequest.struct_class = Types::AssociateApprovedOriginRequest
 
+    AssociateBotRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    AssociateBotRequest.add_member(:lex_bot, Shapes::ShapeRef.new(shape: LexBot, location_name: "LexBot"))
+    AssociateBotRequest.add_member(:lex_v2_bot, Shapes::ShapeRef.new(shape: LexV2Bot, location_name: "LexV2Bot"))
+    AssociateBotRequest.struct_class = Types::AssociateBotRequest
+
     AssociateInstanceStorageConfigRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     AssociateInstanceStorageConfigRequest.add_member(:resource_type, Shapes::ShapeRef.new(shape: InstanceStorageResourceType, required: true, location_name: "ResourceType"))
     AssociateInstanceStorageConfigRequest.add_member(:storage_config, Shapes::ShapeRef.new(shape: InstanceStorageConfig, required: true, location_name: "StorageConfig"))
@@ -528,6 +542,7 @@ module Aws::Connect
     CreateIntegrationAssociationRequest.add_member(:source_application_url, Shapes::ShapeRef.new(shape: URI, required: true, location_name: "SourceApplicationUrl"))
     CreateIntegrationAssociationRequest.add_member(:source_application_name, Shapes::ShapeRef.new(shape: SourceApplicationName, required: true, location_name: "SourceApplicationName"))
     CreateIntegrationAssociationRequest.add_member(:source_type, Shapes::ShapeRef.new(shape: SourceType, required: true, location_name: "SourceType"))
+    CreateIntegrationAssociationRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
     CreateIntegrationAssociationRequest.struct_class = Types::CreateIntegrationAssociationRequest
 
     CreateIntegrationAssociationResponse.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, location_name: "IntegrationAssociationId"))
@@ -575,6 +590,7 @@ module Aws::Connect
     CreateUseCaseRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     CreateUseCaseRequest.add_member(:integration_association_id, Shapes::ShapeRef.new(shape: IntegrationAssociationId, required: true, location: "uri", location_name: "IntegrationAssociationId"))
     CreateUseCaseRequest.add_member(:use_case_type, Shapes::ShapeRef.new(shape: UseCaseType, required: true, location_name: "UseCaseType"))
+    CreateUseCaseRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
     CreateUseCaseRequest.struct_class = Types::CreateUseCaseRequest
 
     CreateUseCaseResponse.add_member(:use_case_id, Shapes::ShapeRef.new(shape: UseCaseId, location_name: "UseCaseId"))
@@ -741,6 +757,11 @@ module Aws::Connect
     DisassociateApprovedOriginRequest.add_member(:origin, Shapes::ShapeRef.new(shape: Origin, required: true, location: "querystring", location_name: "origin"))
     DisassociateApprovedOriginRequest.struct_class = Types::DisassociateApprovedOriginRequest
 
+    DisassociateBotRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DisassociateBotRequest.add_member(:lex_bot, Shapes::ShapeRef.new(shape: LexBot, location_name: "LexBot"))
+    DisassociateBotRequest.add_member(:lex_v2_bot, Shapes::ShapeRef.new(shape: LexV2Bot, location_name: "LexV2Bot"))
+    DisassociateBotRequest.struct_class = Types::DisassociateBotRequest
+
     DisassociateInstanceStorageConfigRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     DisassociateInstanceStorageConfigRequest.add_member(:association_id, Shapes::ShapeRef.new(shape: AssociationId, required: true, location: "uri", location_name: "AssociationId"))
     DisassociateInstanceStorageConfigRequest.add_member(:resource_type, Shapes::ShapeRef.new(shape: InstanceStorageResourceType, required: true, location: "querystring", location_name: "resourceType"))
@@ -991,8 +1012,17 @@ module Aws::Connect
     LexBot.add_member(:lex_region, Shapes::ShapeRef.new(shape: LexRegion, location_name: "LexRegion"))
     LexBot.struct_class = Types::LexBot
 
+    LexBotConfig.add_member(:lex_bot, Shapes::ShapeRef.new(shape: LexBot, location_name: "LexBot"))
+    LexBotConfig.add_member(:lex_v2_bot, Shapes::ShapeRef.new(shape: LexV2Bot, location_name: "LexV2Bot"))
+    LexBotConfig.struct_class = Types::LexBotConfig
+
+    LexBotConfigList.member = Shapes::ShapeRef.new(shape: LexBotConfig)
+
     LexBotsList.member = Shapes::ShapeRef.new(shape: LexBot)
 
+    LexV2Bot.add_member(:alias_arn, Shapes::ShapeRef.new(shape: AliasArn, location_name: "AliasArn"))
+    LexV2Bot.struct_class = Types::LexV2Bot
+
     LimitExceededException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     LimitExceededException.struct_class = Types::LimitExceededException
 
@@ -1005,6 +1035,16 @@ module Aws::Connect
     ListApprovedOriginsResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
     ListApprovedOriginsResponse.struct_class = Types::ListApprovedOriginsResponse
 
+    ListBotsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    ListBotsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
+    ListBotsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult25, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
+    ListBotsRequest.add_member(:lex_version, Shapes::ShapeRef.new(shape: LexVersion, required: true, location: "querystring", location_name: "lexVersion"))
+    ListBotsRequest.struct_class = Types::ListBotsRequest
+
+    ListBotsResponse.add_member(:lex_bots, Shapes::ShapeRef.new(shape: LexBotConfigList, location_name: "LexBots"))
+    ListBotsResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
+    ListBotsResponse.struct_class = Types::ListBotsResponse
+
     ListContactFlowsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     ListContactFlowsRequest.add_member(:contact_flow_types, Shapes::ShapeRef.new(shape: ContactFlowTypes, location: "querystring", location_name: "contactFlowTypes"))
     ListContactFlowsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
@@ -1511,7 +1551,7 @@ module Aws::Connect
 
     UpdateQueueMaxContactsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     UpdateQueueMaxContactsRequest.add_member(:queue_id, Shapes::ShapeRef.new(shape: QueueId, required: true, location: "uri", location_name: "QueueId"))
-    UpdateQueueMaxContactsRequest.add_member(:max_contacts, Shapes::ShapeRef.new(shape: QueueMaxContacts, required: true, location_name: "MaxContacts", metadata: {"box"=>true}))
+    UpdateQueueMaxContactsRequest.add_member(:max_contacts, Shapes::ShapeRef.new(shape: QueueMaxContacts, location_name: "MaxContacts", metadata: {"box"=>true}))
     UpdateQueueMaxContactsRequest.struct_class = Types::UpdateQueueMaxContactsRequest
 
     UpdateQueueNameRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
@@ -1677,6 +1717,21 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
       end)
 
+      api.add_operation(:associate_bot, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "AssociateBot"
+        o.http_method = "PUT"
+        o.http_request_uri = "/instance/{InstanceId}/bot"
+        o.input = Shapes::ShapeRef.new(shape: AssociateBotRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceConflictException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: ServiceQuotaExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+      end)
+
       api.add_operation(:associate_instance_storage_config, Seahorse::Model::Operation.new.tap do |o|
         o.name = "AssociateInstanceStorageConfig"
         o.http_method = "PUT"
@@ -2123,6 +2178,18 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
       end)
 
+      api.add_operation(:disassociate_bot, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DisassociateBot"
+        o.http_method = "POST"
+        o.http_request_uri = "/instance/{InstanceId}/bot"
+        o.input = Shapes::ShapeRef.new(shape: DisassociateBotRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+      end)
+
       api.add_operation(:disassociate_instance_storage_config, Seahorse::Model::Operation.new.tap do |o|
         o.name = "DisassociateInstanceStorageConfig"
         o.http_method = "DELETE"
@@ -2283,6 +2350,24 @@ module Aws::Connect
         )
       end)
 
+      api.add_operation(:list_bots, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "ListBots"
+        o.http_method = "GET"
+        o.http_request_uri = "/instance/{InstanceId}/bots"
+        o.input = Shapes::ShapeRef.new(shape: ListBotsRequest)
+        o.output = Shapes::ShapeRef.new(shape: ListBotsResponse)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o[:pager] = Aws::Pager.new(
+          limit_key: "max_results",
+          tokens: {
+            "next_token" => "next_token"
+          }
+        )
+      end)
+
       api.add_operation(:list_contact_flows, Seahorse::Model::Operation.new.tap do |o|
         o.name = "ListContactFlows"
         o.http_method = "GET"

data/lib/aws-sdk-connect/errors.rb

@@ -3,7 +3,7 @@
 # WARNING ABOUT GENERATED CODE
 #
 # This file is generated. See the contributing guide for more information:
-# https://github.com/aws/aws-sdk-ruby/blob/master/CONTRIBUTING.md
+# https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
 #
 # WARNING ABOUT GENERATED CODE
 

data/lib/aws-sdk-connect/resource.rb

@@ -3,7 +3,7 @@
 # WARNING ABOUT GENERATED CODE
 #
 # This file is generated. See the contributing guide for more information:
-# https://github.com/aws/aws-sdk-ruby/blob/master/CONTRIBUTING.md
+# https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
 #
 # WARNING ABOUT GENERATED CODE
 

data/lib/aws-sdk-connect/types.rb

@@ -3,7 +3,7 @@
 # WARNING ABOUT GENERATED CODE
 #
 # This file is generated. See the contributing guide for more information:
-# https://github.com/aws/aws-sdk-ruby/blob/master/CONTRIBUTING.md
+# https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
 #
 # WARNING ABOUT GENERATED CODE
 
@@ -19,7 +19,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] origin
@@ -35,6 +36,43 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @note When making an API call, you may pass AssociateBotRequest
+    #   data as a hash:
+    #
+    #       {
+    #         instance_id: "InstanceId", # required
+    #         lex_bot: {
+    #           name: "BotName",
+    #           lex_region: "LexRegion",
+    #         },
+    #         lex_v2_bot: {
+    #           alias_arn: "AliasArn",
+    #         },
+    #       }
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] lex_bot
+    #   Configuration information of an Amazon Lex bot.
+    #   @return [Types::LexBot]
+    #
+    # @!attribute [rw] lex_v2_bot
+    #   The Amazon Lex V2 bot to associate with the instance.
+    #   @return [Types::LexV2Bot]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateBotRequest AWS API Documentation
+    #
+    class AssociateBotRequest < Struct.new(
+      :instance_id,
+      :lex_bot,
+      :lex_v2_bot)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @note When making an API call, you may pass AssociateInstanceStorageConfigRequest
     #   data as a hash:
     #
@@ -70,7 +108,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] resource_type
@@ -113,7 +152,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] function_arn
@@ -142,11 +182,12 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] lex_bot
-    #   The Amazon Lex box to associate with the instance.
+    #   The Amazon Lex bot to associate with the instance.
     #   @return [Types::LexBot]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateLexBotRequest AWS API Documentation
@@ -168,7 +209,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] queue_id
@@ -208,7 +250,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] routing_profile_id
@@ -238,7 +281,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] key
@@ -576,10 +620,14 @@ module Aws::Connect
     #         source_application_url: "URI", # required
     #         source_application_name: "SourceApplicationName", # required
     #         source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
+    #         tags: {
+    #           "TagKey" => "TagValue",
+    #         },
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] integration_type
@@ -602,6 +650,10 @@ module Aws::Connect
     #   The type of the data source.
     #   @return [String]
     #
+    # @!attribute [rw] tags
+    #   One or more tags.
+    #   @return [Hash<String,String>]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateIntegrationAssociationRequest AWS API Documentation
     #
     class CreateIntegrationAssociationRequest < Struct.new(
@@ -610,7 +662,8 @@ module Aws::Connect
       :integration_arn,
       :source_application_url,
       :source_application_name,
-      :source_type)
+      :source_type,
+      :tags)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -653,7 +706,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] name
@@ -744,7 +798,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] name
@@ -822,7 +877,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] name
@@ -891,10 +947,14 @@ module Aws::Connect
     #         instance_id: "InstanceId", # required
     #         integration_association_id: "IntegrationAssociationId", # required
     #         use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
+    #         tags: {
+    #           "TagKey" => "TagValue",
+    #         },
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] integration_association_id
@@ -907,12 +967,17 @@ module Aws::Connect
     #   type.
     #   @return [String]
     #
+    # @!attribute [rw] tags
+    #   One or more tags.
+    #   @return [Hash<String,String>]
+    #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUseCaseRequest AWS API Documentation
     #
     class CreateUseCaseRequest < Struct.new(
       :instance_id,
       :integration_association_id,
-      :use_case_type)
+      :use_case_type,
+      :tags)
       SENSITIVE = []
       include Aws::Structure
     end
@@ -954,7 +1019,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUserHierarchyGroupRequest AWS API Documentation
@@ -1060,7 +1126,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] tags
@@ -1212,7 +1279,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteInstanceRequest AWS API Documentation
@@ -1232,7 +1300,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] integration_association_id
@@ -1257,7 +1326,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] quick_connect_id
@@ -1283,7 +1353,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] integration_association_id
@@ -1317,7 +1388,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteUserHierarchyGroupRequest AWS API Documentation
@@ -1338,7 +1410,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] user_id
@@ -1400,7 +1473,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] hours_of_operation_id
@@ -1437,7 +1511,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] attribute_type
@@ -1473,7 +1548,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeInstanceRequest AWS API Documentation
@@ -1506,7 +1582,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] association_id
@@ -1549,7 +1626,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] queue_id
@@ -1586,7 +1664,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] quick_connect_id
@@ -1623,7 +1702,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] routing_profile_id
@@ -1664,7 +1744,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeUserHierarchyGroupRequest AWS API Documentation
@@ -1696,7 +1777,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeUserHierarchyStructureRequest AWS API Documentation
@@ -1732,7 +1814,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeUserRequest AWS API Documentation
@@ -1798,7 +1881,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] origin
@@ -1814,6 +1898,43 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @note When making an API call, you may pass DisassociateBotRequest
+    #   data as a hash:
+    #
+    #       {
+    #         instance_id: "InstanceId", # required
+    #         lex_bot: {
+    #           name: "BotName",
+    #           lex_region: "LexRegion",
+    #         },
+    #         lex_v2_bot: {
+    #           alias_arn: "AliasArn",
+    #         },
+    #       }
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] lex_bot
+    #   Configuration information of an Amazon Lex bot.
+    #   @return [Types::LexBot]
+    #
+    # @!attribute [rw] lex_v2_bot
+    #   The Amazon Lex V2 bot to disassociate from the instance.
+    #   @return [Types::LexV2Bot]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateBotRequest AWS API Documentation
+    #
+    class DisassociateBotRequest < Struct.new(
+      :instance_id,
+      :lex_bot,
+      :lex_v2_bot)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @note When making an API call, you may pass DisassociateInstanceStorageConfigRequest
     #   data as a hash:
     #
@@ -1824,7 +1945,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] association_id
@@ -1855,7 +1977,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance..
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance..
     #   @return [String]
     #
     # @!attribute [rw] function_arn
@@ -1882,7 +2005,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] bot_name
@@ -1913,7 +2037,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] queue_id
@@ -1949,7 +2074,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] routing_profile_id
@@ -1979,7 +2105,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] association_id
@@ -2122,7 +2249,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] filters
@@ -2317,7 +2445,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetFederationTokenRequest AWS API Documentation
@@ -2368,7 +2497,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] start_time
@@ -2398,6 +2528,11 @@ module Aws::Connect
     #   with the queues or channels included in the filter. You can include
     #   both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
     #   TASK channels are supported.
+    #
+    #   <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
+    #   queue.
+    #
+    #    </note>
     #   @return [Types::Filters]
     #
     # @!attribute [rw] groupings
@@ -2406,8 +2541,6 @@ module Aws::Connect
     #   queue. The values returned apply to the metrics for each queue
     #   rather than aggregated for all queues.
     #
-    #   The only supported grouping is `QUEUE`.
-    #
     #   If no grouping is specified, a summary of metrics for all queues is
     #   returned.
     #   @return [Array<String>]
@@ -2418,6 +2551,11 @@ module Aws::Connect
     #   description of each metric, see [Historical Metrics Definitions][1]
     #   in the *Amazon Connect Administrator Guide*.
     #
+    #   <note markdown="1"> This API does not support a contacts incoming metric (there's no
+    #   CONTACTS\_INCOMING metric missing from the documented list).
+    #
+    #    </note>
+    #
     #   ABANDON\_TIME
     #
     #   : Unit: SECONDS
@@ -2564,13 +2702,15 @@ module Aws::Connect
     #
     #   SERVICE\_LEVEL
     #
-    #   : Unit: PERCENT
+    #   : You can include up to 20 SERVICE\_LEVEL metrics in a request.
+    #
+    #     Unit: PERCENT
     #
     #     Statistic: AVG
     #
-    #     Threshold: Only "Less than" comparisons are supported, with the
-    #     following service level thresholds: 15, 20, 25, 30, 45, 60, 90,
-    #     120, 180, 240, 300, 600
+    #     Threshold: For `ThresholdValue`, enter any whole number from 1 to
+    #     604800 (inclusive), in seconds. For `Comparison`, you must enter
+    #     `LT` (for "Less than").
     #
     #
     #
@@ -3054,7 +3194,8 @@ module Aws::Connect
     # The Amazon Connect instance.
     #
     # @!attribute [rw] id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] arn
@@ -3259,7 +3400,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] integration_type
@@ -3464,6 +3606,46 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # Configuration information of an Amazon Lex or Amazon Lex V2 bot.
+    #
+    # @!attribute [rw] lex_bot
+    #   Configuration information of an Amazon Lex bot.
+    #   @return [Types::LexBot]
+    #
+    # @!attribute [rw] lex_v2_bot
+    #   Configuration information of an Amazon Lex V2 bot.
+    #   @return [Types::LexV2Bot]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/LexBotConfig AWS API Documentation
+    #
+    class LexBotConfig < Struct.new(
+      :lex_bot,
+      :lex_v2_bot)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # Configuration information of an Amazon Lex V2 bot.
+    #
+    # @note When making an API call, you may pass LexV2Bot
+    #   data as a hash:
+    #
+    #       {
+    #         alias_arn: "AliasArn",
+    #       }
+    #
+    # @!attribute [rw] alias_arn
+    #   The Amazon Resource Name (ARN) of the Amazon Lex V2 bot.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/LexV2Bot AWS API Documentation
+    #
+    class LexV2Bot < Struct.new(
+      :alias_arn)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # The allowed limit for the resource has been exceeded.
     #
     # @!attribute [rw] message
@@ -3488,7 +3670,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -3529,6 +3712,65 @@ module Aws::Connect
       include Aws::Structure
     end
 
+    # @note When making an API call, you may pass ListBotsRequest
+    #   data as a hash:
+    #
+    #       {
+    #         instance_id: "InstanceId", # required
+    #         next_token: "NextToken",
+    #         max_results: 1,
+    #         lex_version: "V1", # required, accepts V1, V2
+    #       }
+    #
+    # @!attribute [rw] instance_id
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
+    #   @return [String]
+    #
+    # @!attribute [rw] next_token
+    #   The token for the next set of results. Use the value returned in the
+    #   previous response in the next request to retrieve the next set of
+    #   results.
+    #   @return [String]
+    #
+    # @!attribute [rw] max_results
+    #   The maximum number of results to return per page.
+    #   @return [Integer]
+    #
+    # @!attribute [rw] lex_version
+    #   The version of Amazon Lex or Amazon Lex V2.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListBotsRequest AWS API Documentation
+    #
+    class ListBotsRequest < Struct.new(
+      :instance_id,
+      :next_token,
+      :max_results,
+      :lex_version)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
+    # @!attribute [rw] lex_bots
+    #   The names and Regions of the Amazon Lex or Amazon Lex V2 bots
+    #   associated with the specified instance.
+    #   @return [Array<Types::LexBotConfig>]
+    #
+    # @!attribute [rw] next_token
+    #   If there are additional results, this is the token for the next set
+    #   of results.
+    #   @return [String]
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListBotsResponse AWS API Documentation
+    #
+    class ListBotsResponse < Struct.new(
+      :lex_bots,
+      :next_token)
+      SENSITIVE = []
+      include Aws::Structure
+    end
+
     # @note When making an API call, you may pass ListContactFlowsRequest
     #   data as a hash:
     #
@@ -3540,7 +3782,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] contact_flow_types
@@ -3596,7 +3839,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -3647,7 +3891,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -3699,7 +3944,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] resource_type
@@ -3800,7 +4046,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -3851,7 +4098,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -3902,7 +4150,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -3956,7 +4205,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] phone_number_types
@@ -4069,7 +4319,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] queue_id
@@ -4126,7 +4377,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] queue_types
@@ -4183,7 +4435,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -4243,7 +4496,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] routing_profile_id
@@ -4299,7 +4553,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -4350,7 +4605,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -4401,7 +4657,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -4487,7 +4744,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] integration_association_id
@@ -4543,7 +4801,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -4594,7 +4853,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] next_token
@@ -4654,6 +4914,12 @@ module Aws::Connect
     # @!attribute [rw] concurrency
     #   The number of contacts an agent can have on a channel
     #   simultaneously.
+    #
+    #   Valid Range for `VOICE`\: Minimum value of 1. Maximum value of 1.
+    #
+    #   Valid Range for `CHAT`\: Minimum value of 1. Maximum value of 5.
+    #
+    #   Valid Range for `TASK`\: Minimum value of 1. Maximum value of 10.
     #   @return [Integer]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/MediaConcurrency AWS API Documentation
@@ -5172,7 +5438,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] contact_id
@@ -5201,7 +5468,8 @@ module Aws::Connect
     # Contains information about a routing profile.
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] name
@@ -5519,7 +5787,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] contact_flow_id
@@ -5614,7 +5883,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] contact_id
@@ -5676,14 +5946,15 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] client_token
     #   A unique, case-sensitive identifier that you provide to ensure the
     #   idempotency of the request. The token is valid for 7 days after
     #   creation. If a contact is already started, the contact ID is
-    #   returned. If the contact is disconnected, a new contact is started.
+    #   returned.
     #
     #   **A suitable default value is auto-generated.** You should normally
     #   not need to pass this option.
@@ -5761,7 +6032,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] previous_contact_id
@@ -5849,7 +6121,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] contact_id
@@ -5888,7 +6161,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StopContactRequest AWS API Documentation
@@ -5914,7 +6188,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] contact_id
@@ -6051,7 +6326,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] attributes
@@ -6161,7 +6437,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] attribute_type
@@ -6218,7 +6495,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] association_id
@@ -6255,7 +6533,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] queue_id
@@ -6282,11 +6561,12 @@ module Aws::Connect
     #       {
     #         instance_id: "InstanceId", # required
     #         queue_id: "QueueId", # required
-    #         max_contacts: 1, # required
+    #         max_contacts: 1,
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] queue_id
@@ -6319,7 +6599,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] queue_id
@@ -6359,7 +6640,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] queue_id
@@ -6390,7 +6672,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] queue_id
@@ -6434,7 +6717,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] quick_connect_id
@@ -6466,7 +6750,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] quick_connect_id
@@ -6507,7 +6792,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] routing_profile_id
@@ -6539,7 +6825,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] routing_profile_id
@@ -6571,7 +6858,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] routing_profile_id
@@ -6618,7 +6906,8 @@ module Aws::Connect
     #       }
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @!attribute [rw] routing_profile_id
@@ -6660,7 +6949,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateUserHierarchyGroupNameRequest AWS API Documentation
@@ -6691,7 +6981,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateUserHierarchyRequest AWS API Documentation
@@ -6733,7 +7024,8 @@ module Aws::Connect
     #   @return [Types::HierarchyStructureUpdate]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateUserHierarchyStructureRequest AWS API Documentation
@@ -6767,7 +7059,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateUserIdentityInfoRequest AWS API Documentation
@@ -6803,7 +7096,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateUserPhoneConfigRequest AWS API Documentation
@@ -6834,7 +7128,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateUserRoutingProfileRequest AWS API Documentation
@@ -6865,7 +7160,8 @@ module Aws::Connect
     #   @return [String]
     #
     # @!attribute [rw] instance_id
-    #   The identifier of the Amazon Connect instance.
+    #   The identifier of the Amazon Connect instance. You can find the
+    #   instanceId in the ARN of the instance.
     #   @return [String]
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateUserSecurityProfilesRequest AWS API Documentation