aws-sdk-connect 1.40.0 → 1.45.0
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- checksums.yaml +4 -4
- data/CHANGELOG.md +238 -0
- data/LICENSE.txt +202 -0
- data/VERSION +1 -0
- data/lib/aws-sdk-connect.rb +2 -2
- data/lib/aws-sdk-connect/client.rb +387 -128
- data/lib/aws-sdk-connect/client_api.rb +87 -2
- data/lib/aws-sdk-connect/errors.rb +1 -1
- data/lib/aws-sdk-connect/resource.rb +1 -1
- data/lib/aws-sdk-connect/types.rb +399 -103
- metadata +9 -7
data/VERSION
ADDED
@@ -0,0 +1 @@
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1
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1.45.0
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data/lib/aws-sdk-connect.rb
CHANGED
@@ -3,7 +3,7 @@
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# WARNING ABOUT GENERATED CODE
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#
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# This file is generated. See the contributing guide for more information:
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# https://github.com/aws/aws-sdk-ruby/blob/
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# https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
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#
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# WARNING ABOUT GENERATED CODE
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@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
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# @!group service
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module Aws::Connect
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GEM_VERSION = '1.
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GEM_VERSION = '1.45.0'
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end
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# WARNING ABOUT GENERATED CODE
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#
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# This file is generated. See the contributing guide for more information:
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# https://github.com/aws/aws-sdk-ruby/blob/
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# https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
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#
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# WARNING ABOUT GENERATED CODE
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@@ -333,7 +333,8 @@ module Aws::Connect
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# Associates an approved origin to an Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :origin
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# The domain to add to your allow list.
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Allows the specified Amazon Connect instance to access the specified
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# Amazon Lex or Amazon Lex V2 bot.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [Types::LexBot] :lex_bot
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# Configuration information of an Amazon Lex bot.
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#
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# @option params [Types::LexV2Bot] :lex_v2_bot
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# The Amazon Lex V2 bot to associate with the instance.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# @example Request syntax with placeholder values
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#
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# resp = client.associate_bot({
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# instance_id: "InstanceId", # required
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# lex_bot: {
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# name: "BotName",
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# lex_region: "LexRegion",
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# },
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# lex_v2_bot: {
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# alias_arn: "AliasArn",
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# },
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# })
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#
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# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateBot AWS API Documentation
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#
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# @overload associate_bot(params = {})
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# @param [Hash] params ({})
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def associate_bot(params = {}, options = {})
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req = build_request(:associate_bot, params)
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# being used for association.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :resource_type
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# A valid resource type.
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# Lambda function.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :function_arn
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# The Amazon Resource Name (ARN) for the Lambda function being
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# Amazon Lex bot.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, Types::LexBot] :lex_bot
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# The Amazon Lex
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# The Amazon Lex bot to associate with the instance.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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# Associates a set of quick connects with a queue.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :queue_id
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# The identifier for the queue.
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# Associates a set of queues with a routing profile.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :routing_profile_id
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# The identifier of the routing profile.
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# Associates a security key to the instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :key
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# A valid security key in PEM format.
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# Service (Amazon S3) or Amazon Kinesis. It also does not allow for any
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# configurations on features, such as Contact Lens for Amazon Connect.
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#
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# Amazon Connect enforces a limit on the total number of instances that
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# you can create or delete in 30 days. If you exceed this limit, you
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# will get an error message indicating there has been an excessive
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# number of attempts at creating or deleting instances. You must wait 30
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# days before you can restart creating and deleting instances in your
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# account.
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#
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# @option params [String] :client_token
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# The idempotency token.
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#
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Create an AppIntegration association with an Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :integration_type
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# The type of information to be ingested.
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# @option params [required, String] :source_type
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# The type of the data source.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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#
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# @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateIntegrationAssociationResponse#integration_association_id #integration_association_id} => String
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# source_application_url: "URI", # required
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# source_application_name: "SourceApplicationName", # required
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# source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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# Creates a new queue for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :name
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# The name of the queue.
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# Creates a quick connect for the specified Amazon Connect instance.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :name
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# The name of the quick connect.
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# Creates a new routing profile.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :name
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# The name of the routing profile. Must not be more than 127 characters.
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Creates a use case for an AppIntegration association.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :integration_association_id
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# The identifier for the AppIntegration association.
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# Each AppIntegration association can have only one of each use case
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# type.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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#
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# @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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# * {Types::CreateUseCaseResponse#use_case_id #use_case_id} => String
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# instance_id: "InstanceId", # required
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# integration_association_id: "IntegrationAssociationId", # required
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# use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
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# tags: {
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# "TagKey" => "TagValue",
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# },
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# })
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#
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# @example Response structure
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# The identifier of the hierarchy group for the user.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [Hash<String,String>] :tags
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# One or more tags.
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# created at level one if the parent group ID is null.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @return [Types::CreateUserHierarchyGroupResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
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#
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@@ -1166,8 +1233,16 @@ module Aws::Connect
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#
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# Deletes the Amazon Connect instance.
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#
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# Amazon Connect enforces a limit on the total number of instances that
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# you can create or delete in 30 days. If you exceed this limit, you
|
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# will get an error message indicating there has been an excessive
|
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# number of attempts at creating or deleting instances. You must wait 30
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# days before you can restart creating and deleting instances in your
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# account.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
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#
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@@ -1186,14 +1261,12 @@ module Aws::Connect
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req.send_request(options)
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end
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# This API is in preview release for Amazon Connect and is subject to
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# change.
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#
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# Deletes an AppIntegration association from an Amazon Connect instance.
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# The association must not have any use cases associated with it.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :integration_association_id
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# The identifier for the AppIntegration association.
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# Deletes a quick connect.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :quick_connect_id
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# The identifier for the quick connect.
|
@@ -1245,13 +1319,11 @@ module Aws::Connect
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req.send_request(options)
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end
|
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-
# This API is in preview release for Amazon Connect and is subject to
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-
# change.
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#
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# Deletes a use case from an AppIntegration association.
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
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# The identifier of the Amazon Connect instance. You can find the
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :integration_association_id
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# The identifier for the AppIntegration association.
|
@@ -1289,7 +1361,8 @@ module Aws::Connect
|
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# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/delete-users.html
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#
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# @option params [required, String] :instance_id
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# The identifier of the Amazon Connect instance.
|
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+
# The identifier of the Amazon Connect instance. You can find the
|
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# instanceId in the ARN of the instance.
|
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#
|
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# @option params [required, String] :user_id
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# The identifier of the user.
|
@@ -1319,7 +1392,8 @@ module Aws::Connect
|
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# The identifier of the hierarchy group.
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#
|
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# @option params [required, String] :instance_id
|
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-
# The identifier of the Amazon Connect instance.
|
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+
# The identifier of the Amazon Connect instance. You can find the
|
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# instanceId in the ARN of the instance.
|
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#
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# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
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#
|
@@ -1391,7 +1465,8 @@ module Aws::Connect
|
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# Describes the hours of operation.
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#
|
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# @option params [required, String] :instance_id
|
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-
# The identifier of the Amazon Connect instance.
|
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+
# The identifier of the Amazon Connect instance. You can find the
|
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# instanceId in the ARN of the instance.
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#
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# @option params [required, String] :hours_of_operation_id
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# The identifier for the hours of operation.
|
@@ -1445,7 +1520,8 @@ module Aws::Connect
|
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# invoked.
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#
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# @option params [required, String] :instance_id
|
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|
-
# The identifier of the Amazon Connect instance.
|
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|
+
# The identifier of the Amazon Connect instance. You can find the
|
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|
+
# instanceId in the ARN of the instance.
|
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#
|
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# @return [Types::DescribeInstanceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
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#
|
@@ -1485,7 +1561,8 @@ module Aws::Connect
|
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# Describes the specified instance attribute.
|
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#
|
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# @option params [required, String] :instance_id
|
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|
-
# The identifier of the Amazon Connect instance.
|
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|
+
# The identifier of the Amazon Connect instance. You can find the
|
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|
+
# instanceId in the ARN of the instance.
|
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#
|
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# @option params [required, String] :attribute_type
|
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# The type of attribute.
|
@@ -1522,7 +1599,8 @@ module Aws::Connect
|
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# resource type, association ID, and instance ID.
|
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#
|
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# @option params [required, String] :instance_id
|
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|
-
# The identifier of the Amazon Connect instance.
|
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|
+
# The identifier of the Amazon Connect instance. You can find the
|
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|
+
# instanceId in the ARN of the instance.
|
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|
#
|
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|
# @option params [required, String] :association_id
|
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# The existing association identifier that uniquely identifies the
|
@@ -1573,7 +1651,8 @@ module Aws::Connect
|
|
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# Describes the specified queue.
|
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|
#
|
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|
# @option params [required, String] :instance_id
|
1576
|
-
# The identifier of the Amazon Connect instance.
|
1654
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1655
|
+
# instanceId in the ARN of the instance.
|
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|
#
|
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1657
|
# @option params [required, String] :queue_id
|
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|
# The identifier for the queue.
|
@@ -1619,7 +1698,8 @@ module Aws::Connect
|
|
1619
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|
# Describes the quick connect.
|
1620
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|
#
|
1621
1700
|
# @option params [required, String] :instance_id
|
1622
|
-
# The identifier of the Amazon Connect instance.
|
1701
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1702
|
+
# instanceId in the ARN of the instance.
|
1623
1703
|
#
|
1624
1704
|
# @option params [required, String] :quick_connect_id
|
1625
1705
|
# The identifier for the quick connect.
|
@@ -1662,7 +1742,8 @@ module Aws::Connect
|
|
1662
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|
# Describes the specified routing profile.
|
1663
1743
|
#
|
1664
1744
|
# @option params [required, String] :instance_id
|
1665
|
-
# The identifier of the Amazon Connect instance.
|
1745
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1746
|
+
# instanceId in the ARN of the instance.
|
1666
1747
|
#
|
1667
1748
|
# @option params [required, String] :routing_profile_id
|
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|
# The identifier of the routing profile.
|
@@ -1710,7 +1791,8 @@ module Aws::Connect
|
|
1710
1791
|
# The identifier of the user account.
|
1711
1792
|
#
|
1712
1793
|
# @option params [required, String] :instance_id
|
1713
|
-
# The identifier of the Amazon Connect instance.
|
1794
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1795
|
+
# instanceId in the ARN of the instance.
|
1714
1796
|
#
|
1715
1797
|
# @return [Types::DescribeUserResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1716
1798
|
#
|
@@ -1758,7 +1840,8 @@ module Aws::Connect
|
|
1758
1840
|
# The identifier of the hierarchy group.
|
1759
1841
|
#
|
1760
1842
|
# @option params [required, String] :instance_id
|
1761
|
-
# The identifier of the Amazon Connect instance.
|
1843
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1844
|
+
# instanceId in the ARN of the instance.
|
1762
1845
|
#
|
1763
1846
|
# @return [Types::DescribeUserHierarchyGroupResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1764
1847
|
#
|
@@ -1806,7 +1889,8 @@ module Aws::Connect
|
|
1806
1889
|
# instance.
|
1807
1890
|
#
|
1808
1891
|
# @option params [required, String] :instance_id
|
1809
|
-
# The identifier of the Amazon Connect instance.
|
1892
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1893
|
+
# instanceId in the ARN of the instance.
|
1810
1894
|
#
|
1811
1895
|
# @return [Types::DescribeUserHierarchyStructureResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
1812
1896
|
#
|
@@ -1851,7 +1935,8 @@ module Aws::Connect
|
|
1851
1935
|
# Revokes access to integrated applications from Amazon Connect.
|
1852
1936
|
#
|
1853
1937
|
# @option params [required, String] :instance_id
|
1854
|
-
# The identifier of the Amazon Connect instance.
|
1938
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1939
|
+
# instanceId in the ARN of the instance.
|
1855
1940
|
#
|
1856
1941
|
# @option params [required, String] :origin
|
1857
1942
|
# The domain URL of the integrated application.
|
@@ -1874,6 +1959,46 @@ module Aws::Connect
|
|
1874
1959
|
req.send_request(options)
|
1875
1960
|
end
|
1876
1961
|
|
1962
|
+
# This API is in preview release for Amazon Connect and is subject to
|
1963
|
+
# change.
|
1964
|
+
#
|
1965
|
+
# Revokes authorization from the specified instance to access the
|
1966
|
+
# specified Amazon Lex or Amazon Lex V2 bot.
|
1967
|
+
#
|
1968
|
+
# @option params [required, String] :instance_id
|
1969
|
+
# The identifier of the Amazon Connect instance. You can find the
|
1970
|
+
# instanceId in the ARN of the instance.
|
1971
|
+
#
|
1972
|
+
# @option params [Types::LexBot] :lex_bot
|
1973
|
+
# Configuration information of an Amazon Lex bot.
|
1974
|
+
#
|
1975
|
+
# @option params [Types::LexV2Bot] :lex_v2_bot
|
1976
|
+
# The Amazon Lex V2 bot to disassociate from the instance.
|
1977
|
+
#
|
1978
|
+
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
1979
|
+
#
|
1980
|
+
# @example Request syntax with placeholder values
|
1981
|
+
#
|
1982
|
+
# resp = client.disassociate_bot({
|
1983
|
+
# instance_id: "InstanceId", # required
|
1984
|
+
# lex_bot: {
|
1985
|
+
# name: "BotName",
|
1986
|
+
# lex_region: "LexRegion",
|
1987
|
+
# },
|
1988
|
+
# lex_v2_bot: {
|
1989
|
+
# alias_arn: "AliasArn",
|
1990
|
+
# },
|
1991
|
+
# })
|
1992
|
+
#
|
1993
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateBot AWS API Documentation
|
1994
|
+
#
|
1995
|
+
# @overload disassociate_bot(params = {})
|
1996
|
+
# @param [Hash] params ({})
|
1997
|
+
def disassociate_bot(params = {}, options = {})
|
1998
|
+
req = build_request(:disassociate_bot, params)
|
1999
|
+
req.send_request(options)
|
2000
|
+
end
|
2001
|
+
|
1877
2002
|
# This API is in preview release for Amazon Connect and is subject to
|
1878
2003
|
# change.
|
1879
2004
|
#
|
@@ -1881,7 +2006,8 @@ module Aws::Connect
|
|
1881
2006
|
# type and association ID.
|
1882
2007
|
#
|
1883
2008
|
# @option params [required, String] :instance_id
|
1884
|
-
# The identifier of the Amazon Connect instance.
|
2009
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2010
|
+
# instanceId in the ARN of the instance.
|
1885
2011
|
#
|
1886
2012
|
# @option params [required, String] :association_id
|
1887
2013
|
# The existing association identifier that uniquely identifies the
|
@@ -1916,7 +2042,8 @@ module Aws::Connect
|
|
1916
2042
|
# relevant contact flow blocks.
|
1917
2043
|
#
|
1918
2044
|
# @option params [required, String] :instance_id
|
1919
|
-
# The identifier of the Amazon Connect instance
|
2045
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2046
|
+
# instanceId in the ARN of the instance..
|
1920
2047
|
#
|
1921
2048
|
# @option params [required, String] :function_arn
|
1922
2049
|
# The Amazon Resource Name (ARN) of the Lambda function being
|
@@ -1947,7 +2074,8 @@ module Aws::Connect
|
|
1947
2074
|
# specified Amazon Lex bot.
|
1948
2075
|
#
|
1949
2076
|
# @option params [required, String] :instance_id
|
1950
|
-
# The identifier of the Amazon Connect instance.
|
2077
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2078
|
+
# instanceId in the ARN of the instance.
|
1951
2079
|
#
|
1952
2080
|
# @option params [required, String] :bot_name
|
1953
2081
|
# The name of the Amazon Lex bot. Maximum character limit of 50.
|
@@ -1980,7 +2108,8 @@ module Aws::Connect
|
|
1980
2108
|
# Disassociates a set of quick connects from a queue.
|
1981
2109
|
#
|
1982
2110
|
# @option params [required, String] :instance_id
|
1983
|
-
# The identifier of the Amazon Connect instance.
|
2111
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2112
|
+
# instanceId in the ARN of the instance.
|
1984
2113
|
#
|
1985
2114
|
# @option params [required, String] :queue_id
|
1986
2115
|
# The identifier for the queue.
|
@@ -2010,7 +2139,8 @@ module Aws::Connect
|
|
2010
2139
|
# Disassociates a set of queues from a routing profile.
|
2011
2140
|
#
|
2012
2141
|
# @option params [required, String] :instance_id
|
2013
|
-
# The identifier of the Amazon Connect instance.
|
2142
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2143
|
+
# instanceId in the ARN of the instance.
|
2014
2144
|
#
|
2015
2145
|
# @option params [required, String] :routing_profile_id
|
2016
2146
|
# The identifier of the routing profile.
|
@@ -2048,7 +2178,8 @@ module Aws::Connect
|
|
2048
2178
|
# Deletes the specified security key.
|
2049
2179
|
#
|
2050
2180
|
# @option params [required, String] :instance_id
|
2051
|
-
# The identifier of the Amazon Connect instance.
|
2181
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2182
|
+
# instanceId in the ARN of the instance.
|
2052
2183
|
#
|
2053
2184
|
# @option params [required, String] :association_id
|
2054
2185
|
# The existing association identifier that uniquely identifies the
|
@@ -2116,7 +2247,8 @@ module Aws::Connect
|
|
2116
2247
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html
|
2117
2248
|
#
|
2118
2249
|
# @option params [required, String] :instance_id
|
2119
|
-
# The identifier of the Amazon Connect instance.
|
2250
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2251
|
+
# instanceId in the ARN of the instance.
|
2120
2252
|
#
|
2121
2253
|
# @option params [required, Types::Filters] :filters
|
2122
2254
|
# The queues, up to 100, or channels, to use to filter the metrics
|
@@ -2306,8 +2438,18 @@ module Aws::Connect
|
|
2306
2438
|
|
2307
2439
|
# Retrieves a token for federation.
|
2308
2440
|
#
|
2441
|
+
# <note markdown="1"> This API doesn't support root users. If you try to invoke
|
2442
|
+
# GetFederationToken with root credentials, an error message similar to
|
2443
|
+
# the following one appears:
|
2444
|
+
#
|
2445
|
+
# `Provided identity: Principal: .... User: .... cannot be used for
|
2446
|
+
# federation with Amazon Connect`
|
2447
|
+
#
|
2448
|
+
# </note>
|
2449
|
+
#
|
2309
2450
|
# @option params [required, String] :instance_id
|
2310
|
-
# The identifier of the Amazon Connect instance.
|
2451
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2452
|
+
# instanceId in the ARN of the instance.
|
2311
2453
|
#
|
2312
2454
|
# @return [Types::GetFederationTokenResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2313
2455
|
#
|
@@ -2346,7 +2488,8 @@ module Aws::Connect
|
|
2346
2488
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html
|
2347
2489
|
#
|
2348
2490
|
# @option params [required, String] :instance_id
|
2349
|
-
# The identifier of the Amazon Connect instance.
|
2491
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2492
|
+
# instanceId in the ARN of the instance.
|
2350
2493
|
#
|
2351
2494
|
# @option params [required, Time,DateTime,Date,Integer,String] :start_time
|
2352
2495
|
# The timestamp, in UNIX Epoch time format, at which to start the
|
@@ -2373,14 +2516,17 @@ module Aws::Connect
|
|
2373
2516
|
# both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
|
2374
2517
|
# TASK channels are supported.
|
2375
2518
|
#
|
2519
|
+
# <note markdown="1"> To filter by `Queues`, enter the queue ID/ARN, not the name of the
|
2520
|
+
# queue.
|
2521
|
+
#
|
2522
|
+
# </note>
|
2523
|
+
#
|
2376
2524
|
# @option params [Array<String>] :groupings
|
2377
2525
|
# The grouping applied to the metrics returned. For example, when
|
2378
2526
|
# results are grouped by queue, the metrics returned are grouped by
|
2379
2527
|
# queue. The values returned apply to the metrics for each queue rather
|
2380
2528
|
# than aggregated for all queues.
|
2381
2529
|
#
|
2382
|
-
# The only supported grouping is `QUEUE`.
|
2383
|
-
#
|
2384
2530
|
# If no grouping is specified, a summary of metrics for all queues is
|
2385
2531
|
# returned.
|
2386
2532
|
#
|
@@ -2390,6 +2536,11 @@ module Aws::Connect
|
|
2390
2536
|
# description of each metric, see [Historical Metrics Definitions][1] in
|
2391
2537
|
# the *Amazon Connect Administrator Guide*.
|
2392
2538
|
#
|
2539
|
+
# <note markdown="1"> This API does not support a contacts incoming metric (there's no
|
2540
|
+
# CONTACTS\_INCOMING metric missing from the documented list).
|
2541
|
+
#
|
2542
|
+
# </note>
|
2543
|
+
#
|
2393
2544
|
# ABANDON\_TIME
|
2394
2545
|
#
|
2395
2546
|
# : Unit: SECONDS
|
@@ -2536,13 +2687,15 @@ module Aws::Connect
|
|
2536
2687
|
#
|
2537
2688
|
# SERVICE\_LEVEL
|
2538
2689
|
#
|
2539
|
-
# :
|
2690
|
+
# : You can include up to 20 SERVICE\_LEVEL metrics in a request.
|
2691
|
+
#
|
2692
|
+
# Unit: PERCENT
|
2540
2693
|
#
|
2541
2694
|
# Statistic: AVG
|
2542
2695
|
#
|
2543
|
-
# Threshold:
|
2544
|
-
#
|
2545
|
-
#
|
2696
|
+
# Threshold: For `ThresholdValue`, enter any whole number from 1 to
|
2697
|
+
# 604800 (inclusive), in seconds. For `Comparison`, you must enter
|
2698
|
+
# `LT` (for "Less than").
|
2546
2699
|
#
|
2547
2700
|
#
|
2548
2701
|
#
|
@@ -2620,7 +2773,8 @@ module Aws::Connect
|
|
2620
2773
|
# instance.
|
2621
2774
|
#
|
2622
2775
|
# @option params [required, String] :instance_id
|
2623
|
-
# The identifier of the Amazon Connect instance.
|
2776
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2777
|
+
# instanceId in the ARN of the instance.
|
2624
2778
|
#
|
2625
2779
|
# @option params [String] :next_token
|
2626
2780
|
# The token for the next set of results. Use the value returned in the
|
@@ -2660,6 +2814,60 @@ module Aws::Connect
|
|
2660
2814
|
req.send_request(options)
|
2661
2815
|
end
|
2662
2816
|
|
2817
|
+
# This API is in preview release for Amazon Connect and is subject to
|
2818
|
+
# change.
|
2819
|
+
#
|
2820
|
+
# For the specified version of Amazon Lex, returns a paginated list of
|
2821
|
+
# all the Amazon Lex bots currently associated with the instance.
|
2822
|
+
#
|
2823
|
+
# @option params [required, String] :instance_id
|
2824
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2825
|
+
# instanceId in the ARN of the instance.
|
2826
|
+
#
|
2827
|
+
# @option params [String] :next_token
|
2828
|
+
# The token for the next set of results. Use the value returned in the
|
2829
|
+
# previous response in the next request to retrieve the next set of
|
2830
|
+
# results.
|
2831
|
+
#
|
2832
|
+
# @option params [Integer] :max_results
|
2833
|
+
# The maximum number of results to return per page.
|
2834
|
+
#
|
2835
|
+
# @option params [required, String] :lex_version
|
2836
|
+
# The version of Amazon Lex or Amazon Lex V2.
|
2837
|
+
#
|
2838
|
+
# @return [Types::ListBotsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
|
2839
|
+
#
|
2840
|
+
# * {Types::ListBotsResponse#lex_bots #lex_bots} => Array<Types::LexBotConfig>
|
2841
|
+
# * {Types::ListBotsResponse#next_token #next_token} => String
|
2842
|
+
#
|
2843
|
+
# The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
|
2844
|
+
#
|
2845
|
+
# @example Request syntax with placeholder values
|
2846
|
+
#
|
2847
|
+
# resp = client.list_bots({
|
2848
|
+
# instance_id: "InstanceId", # required
|
2849
|
+
# next_token: "NextToken",
|
2850
|
+
# max_results: 1,
|
2851
|
+
# lex_version: "V1", # required, accepts V1, V2
|
2852
|
+
# })
|
2853
|
+
#
|
2854
|
+
# @example Response structure
|
2855
|
+
#
|
2856
|
+
# resp.lex_bots #=> Array
|
2857
|
+
# resp.lex_bots[0].lex_bot.name #=> String
|
2858
|
+
# resp.lex_bots[0].lex_bot.lex_region #=> String
|
2859
|
+
# resp.lex_bots[0].lex_v2_bot.alias_arn #=> String
|
2860
|
+
# resp.next_token #=> String
|
2861
|
+
#
|
2862
|
+
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListBots AWS API Documentation
|
2863
|
+
#
|
2864
|
+
# @overload list_bots(params = {})
|
2865
|
+
# @param [Hash] params ({})
|
2866
|
+
def list_bots(params = {}, options = {})
|
2867
|
+
req = build_request(:list_bots, params)
|
2868
|
+
req.send_request(options)
|
2869
|
+
end
|
2870
|
+
|
2663
2871
|
# Provides information about the contact flows for the specified Amazon
|
2664
2872
|
# Connect instance.
|
2665
2873
|
#
|
@@ -2675,7 +2883,8 @@ module Aws::Connect
|
|
2675
2883
|
# [2]: https://docs.aws.amazon.com/connect/latest/adminguide/concepts-contact-flows.html
|
2676
2884
|
#
|
2677
2885
|
# @option params [required, String] :instance_id
|
2678
|
-
# The identifier of the Amazon Connect instance.
|
2886
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2887
|
+
# instanceId in the ARN of the instance.
|
2679
2888
|
#
|
2680
2889
|
# @option params [Array<String>] :contact_flow_types
|
2681
2890
|
# The type of contact flow.
|
@@ -2733,7 +2942,8 @@ module Aws::Connect
|
|
2733
2942
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/set-hours-operation.html
|
2734
2943
|
#
|
2735
2944
|
# @option params [required, String] :instance_id
|
2736
|
-
# The identifier of the Amazon Connect instance.
|
2945
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2946
|
+
# instanceId in the ARN of the instance.
|
2737
2947
|
#
|
2738
2948
|
# @option params [String] :next_token
|
2739
2949
|
# The token for the next set of results. Use the value returned in the
|
@@ -2782,7 +2992,8 @@ module Aws::Connect
|
|
2782
2992
|
# instance.
|
2783
2993
|
#
|
2784
2994
|
# @option params [required, String] :instance_id
|
2785
|
-
# The identifier of the Amazon Connect instance.
|
2995
|
+
# The identifier of the Amazon Connect instance. You can find the
|
2996
|
+
# instanceId in the ARN of the instance.
|
2786
2997
|
#
|
2787
2998
|
# @option params [String] :next_token
|
2788
2999
|
# The token for the next set of results. Use the value returned in the
|
@@ -2830,7 +3041,8 @@ module Aws::Connect
|
|
2830
3041
|
# instance and resource type.
|
2831
3042
|
#
|
2832
3043
|
# @option params [required, String] :instance_id
|
2833
|
-
# The identifier of the Amazon Connect instance.
|
3044
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3045
|
+
# instanceId in the ARN of the instance.
|
2834
3046
|
#
|
2835
3047
|
# @option params [required, String] :resource_type
|
2836
3048
|
# A valid resource type.
|
@@ -2938,14 +3150,12 @@ module Aws::Connect
|
|
2938
3150
|
req.send_request(options)
|
2939
3151
|
end
|
2940
3152
|
|
2941
|
-
# This API is in preview release for Amazon Connect and is subject to
|
2942
|
-
# change.
|
2943
|
-
#
|
2944
3153
|
# Provides summary information about the AppIntegration associations for
|
2945
3154
|
# the specified Amazon Connect instance.
|
2946
3155
|
#
|
2947
3156
|
# @option params [required, String] :instance_id
|
2948
|
-
# The identifier of the Amazon Connect instance.
|
3157
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3158
|
+
# instanceId in the ARN of the instance.
|
2949
3159
|
#
|
2950
3160
|
# @option params [String] :next_token
|
2951
3161
|
# The token for the next set of results. Use the value returned in the
|
@@ -2999,7 +3209,8 @@ module Aws::Connect
|
|
2999
3209
|
# dropdown options in the relevant contact flow blocks.
|
3000
3210
|
#
|
3001
3211
|
# @option params [required, String] :instance_id
|
3002
|
-
# The identifier of the Amazon Connect instance.
|
3212
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3213
|
+
# instanceId in the ARN of the instance.
|
3003
3214
|
#
|
3004
3215
|
# @option params [String] :next_token
|
3005
3216
|
# The token for the next set of results. Use the value returned in the
|
@@ -3046,7 +3257,8 @@ module Aws::Connect
|
|
3046
3257
|
# associated with the instance.
|
3047
3258
|
#
|
3048
3259
|
# @option params [required, String] :instance_id
|
3049
|
-
# The identifier of the Amazon Connect instance.
|
3260
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3261
|
+
# instanceId in the ARN of the instance.
|
3050
3262
|
#
|
3051
3263
|
# @option params [String] :next_token
|
3052
3264
|
# The token for the next set of results. Use the value returned in the
|
@@ -3099,7 +3311,8 @@ module Aws::Connect
|
|
3099
3311
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/contact-center-phone-number.html
|
3100
3312
|
#
|
3101
3313
|
# @option params [required, String] :instance_id
|
3102
|
-
# The identifier of the Amazon Connect instance.
|
3314
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3315
|
+
# instanceId in the ARN of the instance.
|
3103
3316
|
#
|
3104
3317
|
# @option params [Array<String>] :phone_number_types
|
3105
3318
|
# The type of phone number.
|
@@ -3203,7 +3416,8 @@ module Aws::Connect
|
|
3203
3416
|
# Lists the quick connects associated with a queue.
|
3204
3417
|
#
|
3205
3418
|
# @option params [required, String] :instance_id
|
3206
|
-
# The identifier of the Amazon Connect instance.
|
3419
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3420
|
+
# instanceId in the ARN of the instance.
|
3207
3421
|
#
|
3208
3422
|
# @option params [required, String] :queue_id
|
3209
3423
|
# The identifier for the queue.
|
@@ -3253,6 +3467,11 @@ module Aws::Connect
|
|
3253
3467
|
# Provides information about the queues for the specified Amazon Connect
|
3254
3468
|
# instance.
|
3255
3469
|
#
|
3470
|
+
# If you do not specify a `QueueTypes` parameter, both standard and
|
3471
|
+
# agent queues are returned. This might cause an unexpected truncation
|
3472
|
+
# of results if you have more than 1000 agents and you limit the number
|
3473
|
+
# of results of the API call in code.
|
3474
|
+
#
|
3256
3475
|
# For more information about queues, see [Queues: Standard and Agent][1]
|
3257
3476
|
# in the *Amazon Connect Administrator Guide*.
|
3258
3477
|
#
|
@@ -3261,7 +3480,8 @@ module Aws::Connect
|
|
3261
3480
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/concepts-queues-standard-and-agent.html
|
3262
3481
|
#
|
3263
3482
|
# @option params [required, String] :instance_id
|
3264
|
-
# The identifier of the Amazon Connect instance.
|
3483
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3484
|
+
# instanceId in the ARN of the instance.
|
3265
3485
|
#
|
3266
3486
|
# @option params [Array<String>] :queue_types
|
3267
3487
|
# The type of queue.
|
@@ -3315,7 +3535,8 @@ module Aws::Connect
|
|
3315
3535
|
# Connect instance.
|
3316
3536
|
#
|
3317
3537
|
# @option params [required, String] :instance_id
|
3318
|
-
# The identifier of the Amazon Connect instance.
|
3538
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3539
|
+
# instanceId in the ARN of the instance.
|
3319
3540
|
#
|
3320
3541
|
# @option params [String] :next_token
|
3321
3542
|
# The token for the next set of results. Use the value returned in the
|
@@ -3368,7 +3589,8 @@ module Aws::Connect
|
|
3368
3589
|
# Lists the queues associated with a routing profile.
|
3369
3590
|
#
|
3370
3591
|
# @option params [required, String] :instance_id
|
3371
|
-
# The identifier of the Amazon Connect instance.
|
3592
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3593
|
+
# instanceId in the ARN of the instance.
|
3372
3594
|
#
|
3373
3595
|
# @option params [required, String] :routing_profile_id
|
3374
3596
|
# The identifier of the routing profile.
|
@@ -3430,7 +3652,8 @@ module Aws::Connect
|
|
3430
3652
|
# [2]: https://docs.aws.amazon.com/connect/latest/adminguide/routing-profiles.html
|
3431
3653
|
#
|
3432
3654
|
# @option params [required, String] :instance_id
|
3433
|
-
# The identifier of the Amazon Connect instance.
|
3655
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3656
|
+
# instanceId in the ARN of the instance.
|
3434
3657
|
#
|
3435
3658
|
# @option params [String] :next_token
|
3436
3659
|
# The token for the next set of results. Use the value returned in the
|
@@ -3479,7 +3702,8 @@ module Aws::Connect
|
|
3479
3702
|
# instance.
|
3480
3703
|
#
|
3481
3704
|
# @option params [required, String] :instance_id
|
3482
|
-
# The identifier of the Amazon Connect instance.
|
3705
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3706
|
+
# instanceId in the ARN of the instance.
|
3483
3707
|
#
|
3484
3708
|
# @option params [String] :next_token
|
3485
3709
|
# The token for the next set of results. Use the value returned in the
|
@@ -3532,7 +3756,8 @@ module Aws::Connect
|
|
3532
3756
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/connect-security-profiles.html
|
3533
3757
|
#
|
3534
3758
|
# @option params [required, String] :instance_id
|
3535
|
-
# The identifier of the Amazon Connect instance.
|
3759
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3760
|
+
# instanceId in the ARN of the instance.
|
3536
3761
|
#
|
3537
3762
|
# @option params [String] :next_token
|
3538
3763
|
# The token for the next set of results. Use the value returned in the
|
@@ -3610,13 +3835,11 @@ module Aws::Connect
|
|
3610
3835
|
req.send_request(options)
|
3611
3836
|
end
|
3612
3837
|
|
3613
|
-
# This API is in preview release for Amazon Connect and is subject to
|
3614
|
-
# change.
|
3615
|
-
#
|
3616
3838
|
# Lists the use cases.
|
3617
3839
|
#
|
3618
3840
|
# @option params [required, String] :instance_id
|
3619
|
-
# The identifier of the Amazon Connect instance.
|
3841
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3842
|
+
# instanceId in the ARN of the instance.
|
3620
3843
|
#
|
3621
3844
|
# @option params [required, String] :integration_association_id
|
3622
3845
|
# The identifier for the integration association.
|
@@ -3673,7 +3896,8 @@ module Aws::Connect
|
|
3673
3896
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/agent-hierarchy.html
|
3674
3897
|
#
|
3675
3898
|
# @option params [required, String] :instance_id
|
3676
|
-
# The identifier of the Amazon Connect instance.
|
3899
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3900
|
+
# instanceId in the ARN of the instance.
|
3677
3901
|
#
|
3678
3902
|
# @option params [String] :next_token
|
3679
3903
|
# The token for the next set of results. Use the value returned in the
|
@@ -3719,7 +3943,8 @@ module Aws::Connect
|
|
3719
3943
|
# Connect instance.
|
3720
3944
|
#
|
3721
3945
|
# @option params [required, String] :instance_id
|
3722
|
-
# The identifier of the Amazon Connect instance.
|
3946
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3947
|
+
# instanceId in the ARN of the instance.
|
3723
3948
|
#
|
3724
3949
|
# @option params [String] :next_token
|
3725
3950
|
# The token for the next set of results. Use the value returned in the
|
@@ -3767,7 +3992,8 @@ module Aws::Connect
|
|
3767
3992
|
# Only voice recordings are supported at this time.
|
3768
3993
|
#
|
3769
3994
|
# @option params [required, String] :instance_id
|
3770
|
-
# The identifier of the Amazon Connect instance.
|
3995
|
+
# The identifier of the Amazon Connect instance. You can find the
|
3996
|
+
# instanceId in the ARN of the instance.
|
3771
3997
|
#
|
3772
3998
|
# @option params [required, String] :contact_id
|
3773
3999
|
# The identifier of the contact.
|
@@ -3809,7 +4035,7 @@ module Aws::Connect
|
|
3809
4035
|
# A 429 error occurs in two situations:
|
3810
4036
|
#
|
3811
4037
|
# * API rate limit is exceeded. API TPS throttling returns a
|
3812
|
-
# `TooManyRequests` exception
|
4038
|
+
# `TooManyRequests` exception.
|
3813
4039
|
#
|
3814
4040
|
# * The [quota for concurrent active chats][2] is exceeded. Active chat
|
3815
4041
|
# throttling returns a `LimitExceededException`.
|
@@ -3824,7 +4050,8 @@ module Aws::Connect
|
|
3824
4050
|
# [3]: https://docs.aws.amazon.com/connect/latest/adminguide/chat.html
|
3825
4051
|
#
|
3826
4052
|
# @option params [required, String] :instance_id
|
3827
|
-
# The identifier of the Amazon Connect instance.
|
4053
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4054
|
+
# instanceId in the ARN of the instance.
|
3828
4055
|
#
|
3829
4056
|
# @option params [required, String] :contact_flow_id
|
3830
4057
|
# The identifier of the contact flow for initiating the chat. To see the
|
@@ -3915,7 +4142,8 @@ module Aws::Connect
|
|
3915
4142
|
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/set-recording-behavior.html
|
3916
4143
|
#
|
3917
4144
|
# @option params [required, String] :instance_id
|
3918
|
-
# The identifier of the Amazon Connect instance.
|
4145
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4146
|
+
# instanceId in the ARN of the instance.
|
3919
4147
|
#
|
3920
4148
|
# @option params [required, String] :contact_id
|
3921
4149
|
# The identifier of the contact.
|
@@ -3986,13 +4214,13 @@ module Aws::Connect
|
|
3986
4214
|
# arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
|
3987
4215
|
#
|
3988
4216
|
# @option params [required, String] :instance_id
|
3989
|
-
# The identifier of the Amazon Connect instance.
|
4217
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4218
|
+
# instanceId in the ARN of the instance.
|
3990
4219
|
#
|
3991
4220
|
# @option params [String] :client_token
|
3992
4221
|
# A unique, case-sensitive identifier that you provide to ensure the
|
3993
4222
|
# idempotency of the request. The token is valid for 7 days after
|
3994
4223
|
# creation. If a contact is already started, the contact ID is returned.
|
3995
|
-
# If the contact is disconnected, a new contact is started.
|
3996
4224
|
#
|
3997
4225
|
# **A suitable default value is auto-generated.** You should normally
|
3998
4226
|
# not need to pass this option.**
|
@@ -4051,7 +4279,8 @@ module Aws::Connect
|
|
4051
4279
|
# Initiates a contact flow to start a new task.
|
4052
4280
|
#
|
4053
4281
|
# @option params [required, String] :instance_id
|
4054
|
-
# The identifier of the Amazon Connect instance.
|
4282
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4283
|
+
# instanceId in the ARN of the instance.
|
4055
4284
|
#
|
4056
4285
|
# @option params [String] :previous_contact_id
|
4057
4286
|
# The identifier of the previous chat, voice, or task contact.
|
@@ -4137,7 +4366,8 @@ module Aws::Connect
|
|
4137
4366
|
# The ID of the contact.
|
4138
4367
|
#
|
4139
4368
|
# @option params [required, String] :instance_id
|
4140
|
-
# The identifier of the Amazon Connect instance.
|
4369
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4370
|
+
# instanceId in the ARN of the instance.
|
4141
4371
|
#
|
4142
4372
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4143
4373
|
#
|
@@ -4168,7 +4398,8 @@ module Aws::Connect
|
|
4168
4398
|
# Only voice recordings are supported at this time.
|
4169
4399
|
#
|
4170
4400
|
# @option params [required, String] :instance_id
|
4171
|
-
# The identifier of the Amazon Connect instance.
|
4401
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4402
|
+
# instanceId in the ARN of the instance.
|
4172
4403
|
#
|
4173
4404
|
# @option params [required, String] :contact_id
|
4174
4405
|
# The identifier of the contact.
|
@@ -4207,7 +4438,8 @@ module Aws::Connect
|
|
4207
4438
|
# Only voice recordings are supported at this time.
|
4208
4439
|
#
|
4209
4440
|
# @option params [required, String] :instance_id
|
4210
|
-
# The identifier of the Amazon Connect instance.
|
4441
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4442
|
+
# instanceId in the ARN of the instance.
|
4211
4443
|
#
|
4212
4444
|
# @option params [required, String] :contact_id
|
4213
4445
|
# The identifier of the contact.
|
@@ -4300,21 +4532,23 @@ module Aws::Connect
|
|
4300
4532
|
req.send_request(options)
|
4301
4533
|
end
|
4302
4534
|
|
4303
|
-
# Creates or updates
|
4535
|
+
# Creates or updates user-defined contact attributes associated with the
|
4304
4536
|
# specified contact.
|
4305
4537
|
#
|
4306
|
-
# You can
|
4307
|
-
# contacts. For example, while the call is active, you can
|
4308
|
-
# customer's name or the reason the customer called. You can
|
4309
|
-
# about steps that the agent took during the call that display
|
4310
|
-
# next agent that takes the call. You can also update attributes
|
4311
|
-
# contact using data from your CRM application and save the data
|
4312
|
-
# the contact in Amazon Connect. You could also flag calls for
|
4538
|
+
# You can create or update user-defined attributes for both ongoing and
|
4539
|
+
# completed contacts. For example, while the call is active, you can
|
4540
|
+
# update the customer's name or the reason the customer called. You can
|
4541
|
+
# add notes about steps that the agent took during the call that display
|
4542
|
+
# to the next agent that takes the call. You can also update attributes
|
4543
|
+
# for a contact using data from your CRM application and save the data
|
4544
|
+
# with the contact in Amazon Connect. You could also flag calls for
|
4313
4545
|
# additional analysis, such as legal review or to identify abusive
|
4314
4546
|
# callers.
|
4315
4547
|
#
|
4316
4548
|
# Contact attributes are available in Amazon Connect for 24 months, and
|
4317
|
-
# are then deleted.
|
4549
|
+
# are then deleted. For information about CTR retention and the maximum
|
4550
|
+
# size of the CTR attributes section, see [Feature specifications][1] in
|
4551
|
+
# the *Amazon Connect Administrator Guide*.
|
4318
4552
|
#
|
4319
4553
|
# **Important:** You cannot use the operation to update attributes for
|
4320
4554
|
# contacts that occurred prior to the release of the API, which was
|
@@ -4325,12 +4559,17 @@ module Aws::Connect
|
|
4325
4559
|
# that were initiated prior to the release of the API but are still
|
4326
4560
|
# active in your instance.
|
4327
4561
|
#
|
4562
|
+
#
|
4563
|
+
#
|
4564
|
+
# [1]: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#feature-limits
|
4565
|
+
#
|
4328
4566
|
# @option params [required, String] :initial_contact_id
|
4329
4567
|
# The identifier of the contact. This is the identifier of the contact
|
4330
4568
|
# associated with the first interaction with the contact center.
|
4331
4569
|
#
|
4332
4570
|
# @option params [required, String] :instance_id
|
4333
|
-
# The identifier of the Amazon Connect instance.
|
4571
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4572
|
+
# instanceId in the ARN of the instance.
|
4334
4573
|
#
|
4335
4574
|
# @option params [required, Hash<String,String>] :attributes
|
4336
4575
|
# The Amazon Connect attributes. These attributes can be accessed in
|
@@ -4451,7 +4690,8 @@ module Aws::Connect
|
|
4451
4690
|
# Updates the value for the specified attribute type.
|
4452
4691
|
#
|
4453
4692
|
# @option params [required, String] :instance_id
|
4454
|
-
# The identifier of the Amazon Connect instance.
|
4693
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4694
|
+
# instanceId in the ARN of the instance.
|
4455
4695
|
#
|
4456
4696
|
# @option params [required, String] :attribute_type
|
4457
4697
|
# The type of attribute.
|
@@ -4485,7 +4725,8 @@ module Aws::Connect
|
|
4485
4725
|
# idempotent.
|
4486
4726
|
#
|
4487
4727
|
# @option params [required, String] :instance_id
|
4488
|
-
# The identifier of the Amazon Connect instance.
|
4728
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4729
|
+
# instanceId in the ARN of the instance.
|
4489
4730
|
#
|
4490
4731
|
# @option params [required, String] :association_id
|
4491
4732
|
# The existing association identifier that uniquely identifies the
|
@@ -4548,7 +4789,8 @@ module Aws::Connect
|
|
4548
4789
|
# Updates the hours of operation for the specified queue.
|
4549
4790
|
#
|
4550
4791
|
# @option params [required, String] :instance_id
|
4551
|
-
# The identifier of the Amazon Connect instance.
|
4792
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4793
|
+
# instanceId in the ARN of the instance.
|
4552
4794
|
#
|
4553
4795
|
# @option params [required, String] :queue_id
|
4554
4796
|
# The identifier for the queue.
|
@@ -4582,12 +4824,13 @@ module Aws::Connect
|
|
4582
4824
|
# considered full.
|
4583
4825
|
#
|
4584
4826
|
# @option params [required, String] :instance_id
|
4585
|
-
# The identifier of the Amazon Connect instance.
|
4827
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4828
|
+
# instanceId in the ARN of the instance.
|
4586
4829
|
#
|
4587
4830
|
# @option params [required, String] :queue_id
|
4588
4831
|
# The identifier for the queue.
|
4589
4832
|
#
|
4590
|
-
# @option params [
|
4833
|
+
# @option params [Integer] :max_contacts
|
4591
4834
|
# The maximum number of contacts that can be in the queue before it is
|
4592
4835
|
# considered full.
|
4593
4836
|
#
|
@@ -4598,7 +4841,7 @@ module Aws::Connect
|
|
4598
4841
|
# resp = client.update_queue_max_contacts({
|
4599
4842
|
# instance_id: "InstanceId", # required
|
4600
4843
|
# queue_id: "QueueId", # required
|
4601
|
-
# max_contacts: 1,
|
4844
|
+
# max_contacts: 1,
|
4602
4845
|
# })
|
4603
4846
|
#
|
4604
4847
|
# @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueMaxContacts AWS API Documentation
|
@@ -4617,7 +4860,8 @@ module Aws::Connect
|
|
4617
4860
|
# `Description` must be provided.
|
4618
4861
|
#
|
4619
4862
|
# @option params [required, String] :instance_id
|
4620
|
-
# The identifier of the Amazon Connect instance.
|
4863
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4864
|
+
# instanceId in the ARN of the instance.
|
4621
4865
|
#
|
4622
4866
|
# @option params [required, String] :queue_id
|
4623
4867
|
# The identifier for the queue.
|
@@ -4655,7 +4899,8 @@ module Aws::Connect
|
|
4655
4899
|
# for a specified queue.
|
4656
4900
|
#
|
4657
4901
|
# @option params [required, String] :instance_id
|
4658
|
-
# The identifier of the Amazon Connect instance.
|
4902
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4903
|
+
# instanceId in the ARN of the instance.
|
4659
4904
|
#
|
4660
4905
|
# @option params [required, String] :queue_id
|
4661
4906
|
# The identifier for the queue.
|
@@ -4692,7 +4937,8 @@ module Aws::Connect
|
|
4692
4937
|
# Updates the status of the queue.
|
4693
4938
|
#
|
4694
4939
|
# @option params [required, String] :instance_id
|
4695
|
-
# The identifier of the Amazon Connect instance.
|
4940
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4941
|
+
# instanceId in the ARN of the instance.
|
4696
4942
|
#
|
4697
4943
|
# @option params [required, String] :queue_id
|
4698
4944
|
# The identifier for the queue.
|
@@ -4725,7 +4971,8 @@ module Aws::Connect
|
|
4725
4971
|
# Updates the configuration settings for the specified quick connect.
|
4726
4972
|
#
|
4727
4973
|
# @option params [required, String] :instance_id
|
4728
|
-
# The identifier of the Amazon Connect instance.
|
4974
|
+
# The identifier of the Amazon Connect instance. You can find the
|
4975
|
+
# instanceId in the ARN of the instance.
|
4729
4976
|
#
|
4730
4977
|
# @option params [required, String] :quick_connect_id
|
4731
4978
|
# The identifier for the quick connect.
|
@@ -4773,7 +5020,8 @@ module Aws::Connect
|
|
4773
5020
|
# `Description` must be provided.
|
4774
5021
|
#
|
4775
5022
|
# @option params [required, String] :instance_id
|
4776
|
-
# The identifier of the Amazon Connect instance.
|
5023
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5024
|
+
# instanceId in the ARN of the instance.
|
4777
5025
|
#
|
4778
5026
|
# @option params [required, String] :quick_connect_id
|
4779
5027
|
# The identifier for the quick connect.
|
@@ -4808,7 +5056,8 @@ module Aws::Connect
|
|
4808
5056
|
# Panel (CCP) for a routing profile.
|
4809
5057
|
#
|
4810
5058
|
# @option params [required, String] :instance_id
|
4811
|
-
# The identifier of the Amazon Connect instance.
|
5059
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5060
|
+
# instanceId in the ARN of the instance.
|
4812
5061
|
#
|
4813
5062
|
# @option params [required, String] :routing_profile_id
|
4814
5063
|
# The identifier of the routing profile.
|
@@ -4844,7 +5093,8 @@ module Aws::Connect
|
|
4844
5093
|
# Updates the default outbound queue of a routing profile.
|
4845
5094
|
#
|
4846
5095
|
# @option params [required, String] :instance_id
|
4847
|
-
# The identifier of the Amazon Connect instance.
|
5096
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5097
|
+
# instanceId in the ARN of the instance.
|
4848
5098
|
#
|
4849
5099
|
# @option params [required, String] :routing_profile_id
|
4850
5100
|
# The identifier of the routing profile.
|
@@ -4876,7 +5126,8 @@ module Aws::Connect
|
|
4876
5126
|
# `Description` must be provided.
|
4877
5127
|
#
|
4878
5128
|
# @option params [required, String] :instance_id
|
4879
|
-
# The identifier of the Amazon Connect instance.
|
5129
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5130
|
+
# instanceId in the ARN of the instance.
|
4880
5131
|
#
|
4881
5132
|
# @option params [required, String] :routing_profile_id
|
4882
5133
|
# The identifier of the routing profile.
|
@@ -4912,7 +5163,8 @@ module Aws::Connect
|
|
4912
5163
|
# profile.
|
4913
5164
|
#
|
4914
5165
|
# @option params [required, String] :instance_id
|
4915
|
-
# The identifier of the Amazon Connect instance.
|
5166
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5167
|
+
# instanceId in the ARN of the instance.
|
4916
5168
|
#
|
4917
5169
|
# @option params [required, String] :routing_profile_id
|
4918
5170
|
# The identifier of the routing profile.
|
@@ -4959,7 +5211,8 @@ module Aws::Connect
|
|
4959
5211
|
# The identifier of the user account.
|
4960
5212
|
#
|
4961
5213
|
# @option params [required, String] :instance_id
|
4962
|
-
# The identifier of the Amazon Connect instance.
|
5214
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5215
|
+
# instanceId in the ARN of the instance.
|
4963
5216
|
#
|
4964
5217
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4965
5218
|
#
|
@@ -4989,7 +5242,8 @@ module Aws::Connect
|
|
4989
5242
|
# The identifier of the hierarchy group.
|
4990
5243
|
#
|
4991
5244
|
# @option params [required, String] :instance_id
|
4992
|
-
# The identifier of the Amazon Connect instance.
|
5245
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5246
|
+
# instanceId in the ARN of the instance.
|
4993
5247
|
#
|
4994
5248
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
4995
5249
|
#
|
@@ -5017,7 +5271,8 @@ module Aws::Connect
|
|
5017
5271
|
# The hierarchy levels to update.
|
5018
5272
|
#
|
5019
5273
|
# @option params [required, String] :instance_id
|
5020
|
-
# The identifier of the Amazon Connect instance.
|
5274
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5275
|
+
# instanceId in the ARN of the instance.
|
5021
5276
|
#
|
5022
5277
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5023
5278
|
#
|
@@ -5074,7 +5329,8 @@ module Aws::Connect
|
|
5074
5329
|
# The identifier of the user account.
|
5075
5330
|
#
|
5076
5331
|
# @option params [required, String] :instance_id
|
5077
|
-
# The identifier of the Amazon Connect instance.
|
5332
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5333
|
+
# instanceId in the ARN of the instance.
|
5078
5334
|
#
|
5079
5335
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5080
5336
|
#
|
@@ -5108,7 +5364,8 @@ module Aws::Connect
|
|
5108
5364
|
# The identifier of the user account.
|
5109
5365
|
#
|
5110
5366
|
# @option params [required, String] :instance_id
|
5111
|
-
# The identifier of the Amazon Connect instance.
|
5367
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5368
|
+
# instanceId in the ARN of the instance.
|
5112
5369
|
#
|
5113
5370
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5114
5371
|
#
|
@@ -5143,7 +5400,8 @@ module Aws::Connect
|
|
5143
5400
|
# The identifier of the user account.
|
5144
5401
|
#
|
5145
5402
|
# @option params [required, String] :instance_id
|
5146
|
-
# The identifier of the Amazon Connect instance.
|
5403
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5404
|
+
# instanceId in the ARN of the instance.
|
5147
5405
|
#
|
5148
5406
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5149
5407
|
#
|
@@ -5173,7 +5431,8 @@ module Aws::Connect
|
|
5173
5431
|
# The identifier of the user account.
|
5174
5432
|
#
|
5175
5433
|
# @option params [required, String] :instance_id
|
5176
|
-
# The identifier of the Amazon Connect instance.
|
5434
|
+
# The identifier of the Amazon Connect instance. You can find the
|
5435
|
+
# instanceId in the ARN of the instance.
|
5177
5436
|
#
|
5178
5437
|
# @return [Struct] Returns an empty {Seahorse::Client::Response response}.
|
5179
5438
|
#
|
@@ -5207,7 +5466,7 @@ module Aws::Connect
|
|
5207
5466
|
params: params,
|
5208
5467
|
config: config)
|
5209
5468
|
context[:gem_name] = 'aws-sdk-connect'
|
5210
|
-
context[:gem_version] = '1.
|
5469
|
+
context[:gem_version] = '1.45.0'
|
5211
5470
|
Seahorse::Client::Request.new(handlers, context)
|
5212
5471
|
end
|
5213
5472
|
|