aws-sdk-connect 1.38.0 → 1.43.0

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@@ -3,7 +3,7 @@
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  # WARNING ABOUT GENERATED CODE
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  #
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  # This file is generated. See the contributing guide for more information:
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- # https://github.com/aws/aws-sdk-ruby/blob/master/CONTRIBUTING.md
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+ # https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
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  #
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  # WARNING ABOUT GENERATED CODE
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@@ -3,7 +3,7 @@
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  # WARNING ABOUT GENERATED CODE
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  #
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  # This file is generated. See the contributing guide for more information:
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- # https://github.com/aws/aws-sdk-ruby/blob/master/CONTRIBUTING.md
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+ # https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
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  #
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  # WARNING ABOUT GENERATED CODE
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@@ -3,7 +3,7 @@
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  # WARNING ABOUT GENERATED CODE
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  #
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  # This file is generated. See the contributing guide for more information:
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- # https://github.com/aws/aws-sdk-ruby/blob/master/CONTRIBUTING.md
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+ # https://github.com/aws/aws-sdk-ruby/blob/version-3/CONTRIBUTING.md
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  #
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  # WARNING ABOUT GENERATED CODE
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@@ -158,6 +158,37 @@ module Aws::Connect
158
158
  include Aws::Structure
159
159
  end
160
160
 
161
+ # @note When making an API call, you may pass AssociateQueueQuickConnectsRequest
162
+ # data as a hash:
163
+ #
164
+ # {
165
+ # instance_id: "InstanceId", # required
166
+ # queue_id: "QueueId", # required
167
+ # quick_connect_ids: ["QuickConnectId"], # required
168
+ # }
169
+ #
170
+ # @!attribute [rw] instance_id
171
+ # The identifier of the Amazon Connect instance.
172
+ # @return [String]
173
+ #
174
+ # @!attribute [rw] queue_id
175
+ # The identifier for the queue.
176
+ # @return [String]
177
+ #
178
+ # @!attribute [rw] quick_connect_ids
179
+ # The quick connects to associate with this queue.
180
+ # @return [Array<String>]
181
+ #
182
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateQueueQuickConnectsRequest AWS API Documentation
183
+ #
184
+ class AssociateQueueQuickConnectsRequest < Struct.new(
185
+ :instance_id,
186
+ :queue_id,
187
+ :quick_connect_ids)
188
+ SENSITIVE = []
189
+ include Aws::Structure
190
+ end
191
+
161
192
  # @note When making an API call, you may pass AssociateRoutingProfileQueuesRequest
162
193
  # data as a hash:
163
194
  #
@@ -266,7 +297,7 @@ module Aws::Connect
266
297
  # }
267
298
  #
268
299
  # @!attribute [rw] content_type
269
- # The type of the content. Supported types are text/plain.
300
+ # The type of the content. Supported types are text and plain.
270
301
  # @return [String]
271
302
  #
272
303
  # @!attribute [rw] content
@@ -498,11 +529,11 @@ module Aws::Connect
498
529
  # @return [String]
499
530
  #
500
531
  # @!attribute [rw] inbound_calls_enabled
501
- # Whether your contact center handles incoming contacts.
532
+ # Your contact center handles incoming contacts.
502
533
  # @return [Boolean]
503
534
  #
504
535
  # @!attribute [rw] outbound_calls_enabled
505
- # Whether your contact center allows outbound calls.
536
+ # Your contact center allows outbound calls.
506
537
  # @return [Boolean]
507
538
  #
508
539
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateInstanceRequest AWS API Documentation
@@ -601,6 +632,91 @@ module Aws::Connect
601
632
  include Aws::Structure
602
633
  end
603
634
 
635
+ # @note When making an API call, you may pass CreateQueueRequest
636
+ # data as a hash:
637
+ #
638
+ # {
639
+ # instance_id: "InstanceId", # required
640
+ # name: "CommonNameLength127", # required
641
+ # description: "QueueDescription",
642
+ # outbound_caller_config: {
643
+ # outbound_caller_id_name: "OutboundCallerIdName",
644
+ # outbound_caller_id_number_id: "PhoneNumberId",
645
+ # outbound_flow_id: "ContactFlowId",
646
+ # },
647
+ # hours_of_operation_id: "HoursOfOperationId", # required
648
+ # max_contacts: 1,
649
+ # quick_connect_ids: ["QuickConnectId"],
650
+ # tags: {
651
+ # "TagKey" => "TagValue",
652
+ # },
653
+ # }
654
+ #
655
+ # @!attribute [rw] instance_id
656
+ # The identifier of the Amazon Connect instance.
657
+ # @return [String]
658
+ #
659
+ # @!attribute [rw] name
660
+ # The name of the queue.
661
+ # @return [String]
662
+ #
663
+ # @!attribute [rw] description
664
+ # The description of the queue.
665
+ # @return [String]
666
+ #
667
+ # @!attribute [rw] outbound_caller_config
668
+ # The outbound caller ID name, number, and outbound whisper flow.
669
+ # @return [Types::OutboundCallerConfig]
670
+ #
671
+ # @!attribute [rw] hours_of_operation_id
672
+ # The identifier for the hours of operation.
673
+ # @return [String]
674
+ #
675
+ # @!attribute [rw] max_contacts
676
+ # The maximum number of contacts that can be in the queue before it is
677
+ # considered full.
678
+ # @return [Integer]
679
+ #
680
+ # @!attribute [rw] quick_connect_ids
681
+ # The quick connects available to agents who are working the queue.
682
+ # @return [Array<String>]
683
+ #
684
+ # @!attribute [rw] tags
685
+ # One or more tags.
686
+ # @return [Hash<String,String>]
687
+ #
688
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateQueueRequest AWS API Documentation
689
+ #
690
+ class CreateQueueRequest < Struct.new(
691
+ :instance_id,
692
+ :name,
693
+ :description,
694
+ :outbound_caller_config,
695
+ :hours_of_operation_id,
696
+ :max_contacts,
697
+ :quick_connect_ids,
698
+ :tags)
699
+ SENSITIVE = []
700
+ include Aws::Structure
701
+ end
702
+
703
+ # @!attribute [rw] queue_arn
704
+ # The Amazon Resource Name (ARN) of the queue.
705
+ # @return [String]
706
+ #
707
+ # @!attribute [rw] queue_id
708
+ # The identifier for the queue.
709
+ # @return [String]
710
+ #
711
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateQueueResponse AWS API Documentation
712
+ #
713
+ class CreateQueueResponse < Struct.new(
714
+ :queue_arn,
715
+ :queue_id)
716
+ SENSITIVE = []
717
+ include Aws::Structure
718
+ end
719
+
604
720
  # @note When making an API call, you may pass CreateQuickConnectRequest
605
721
  # data as a hash:
606
722
  #
@@ -725,12 +841,12 @@ module Aws::Connect
725
841
  #
726
842
  # @!attribute [rw] queue_configs
727
843
  # The inbound queues associated with the routing profile. If no queue
728
- # is added, the agent can only make outbound calls.
844
+ # is added, the agent can make only outbound calls.
729
845
  # @return [Array<Types::RoutingProfileQueueConfig>]
730
846
  #
731
847
  # @!attribute [rw] media_concurrencies
732
- # The channels agents can handle in the Contact Control Panel (CCP)
733
- # for this routing profile.
848
+ # The channels that agents can handle in the Contact Control Panel
849
+ # (CCP) for this routing profile.
734
850
  # @return [Array<Types::MediaConcurrency>]
735
851
  #
736
852
  # @!attribute [rw] tags
@@ -1275,6 +1391,43 @@ module Aws::Connect
1275
1391
  include Aws::Structure
1276
1392
  end
1277
1393
 
1394
+ # @note When making an API call, you may pass DescribeHoursOfOperationRequest
1395
+ # data as a hash:
1396
+ #
1397
+ # {
1398
+ # instance_id: "InstanceId", # required
1399
+ # hours_of_operation_id: "HoursOfOperationId", # required
1400
+ # }
1401
+ #
1402
+ # @!attribute [rw] instance_id
1403
+ # The identifier of the Amazon Connect instance.
1404
+ # @return [String]
1405
+ #
1406
+ # @!attribute [rw] hours_of_operation_id
1407
+ # The identifier for the hours of operation.
1408
+ # @return [String]
1409
+ #
1410
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeHoursOfOperationRequest AWS API Documentation
1411
+ #
1412
+ class DescribeHoursOfOperationRequest < Struct.new(
1413
+ :instance_id,
1414
+ :hours_of_operation_id)
1415
+ SENSITIVE = []
1416
+ include Aws::Structure
1417
+ end
1418
+
1419
+ # @!attribute [rw] hours_of_operation
1420
+ # The hours of operation.
1421
+ # @return [Types::HoursOfOperation]
1422
+ #
1423
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeHoursOfOperationResponse AWS API Documentation
1424
+ #
1425
+ class DescribeHoursOfOperationResponse < Struct.new(
1426
+ :hours_of_operation)
1427
+ SENSITIVE = []
1428
+ include Aws::Structure
1429
+ end
1430
+
1278
1431
  # @note When making an API call, you may pass DescribeInstanceAttributeRequest
1279
1432
  # data as a hash:
1280
1433
  #
@@ -1387,6 +1540,43 @@ module Aws::Connect
1387
1540
  include Aws::Structure
1388
1541
  end
1389
1542
 
1543
+ # @note When making an API call, you may pass DescribeQueueRequest
1544
+ # data as a hash:
1545
+ #
1546
+ # {
1547
+ # instance_id: "InstanceId", # required
1548
+ # queue_id: "QueueId", # required
1549
+ # }
1550
+ #
1551
+ # @!attribute [rw] instance_id
1552
+ # The identifier of the Amazon Connect instance.
1553
+ # @return [String]
1554
+ #
1555
+ # @!attribute [rw] queue_id
1556
+ # The identifier for the queue.
1557
+ # @return [String]
1558
+ #
1559
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeQueueRequest AWS API Documentation
1560
+ #
1561
+ class DescribeQueueRequest < Struct.new(
1562
+ :instance_id,
1563
+ :queue_id)
1564
+ SENSITIVE = []
1565
+ include Aws::Structure
1566
+ end
1567
+
1568
+ # @!attribute [rw] queue
1569
+ # The name of the queue.
1570
+ # @return [Types::Queue]
1571
+ #
1572
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeQueueResponse AWS API Documentation
1573
+ #
1574
+ class DescribeQueueResponse < Struct.new(
1575
+ :queue)
1576
+ SENSITIVE = []
1577
+ include Aws::Structure
1578
+ end
1579
+
1390
1580
  # @note When making an API call, you may pass DescribeQuickConnectRequest
1391
1581
  # data as a hash:
1392
1582
  #
@@ -1569,7 +1759,7 @@ module Aws::Connect
1569
1759
  # Outbound calls to the destination number are not allowed.
1570
1760
  #
1571
1761
  # @!attribute [rw] message
1572
- # The message.
1762
+ # The message about the outbound calls.
1573
1763
  # @return [String]
1574
1764
  #
1575
1765
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DestinationNotAllowedException AWS API Documentation
@@ -1713,6 +1903,37 @@ module Aws::Connect
1713
1903
  include Aws::Structure
1714
1904
  end
1715
1905
 
1906
+ # @note When making an API call, you may pass DisassociateQueueQuickConnectsRequest
1907
+ # data as a hash:
1908
+ #
1909
+ # {
1910
+ # instance_id: "InstanceId", # required
1911
+ # queue_id: "QueueId", # required
1912
+ # quick_connect_ids: ["QuickConnectId"], # required
1913
+ # }
1914
+ #
1915
+ # @!attribute [rw] instance_id
1916
+ # The identifier of the Amazon Connect instance.
1917
+ # @return [String]
1918
+ #
1919
+ # @!attribute [rw] queue_id
1920
+ # The identifier for the queue.
1921
+ # @return [String]
1922
+ #
1923
+ # @!attribute [rw] quick_connect_ids
1924
+ # The quick connects to disassociate from the queue.
1925
+ # @return [Array<String>]
1926
+ #
1927
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateQueueQuickConnectsRequest AWS API Documentation
1928
+ #
1929
+ class DisassociateQueueQuickConnectsRequest < Struct.new(
1930
+ :instance_id,
1931
+ :queue_id,
1932
+ :quick_connect_ids)
1933
+ SENSITIVE = []
1934
+ include Aws::Structure
1935
+ end
1936
+
1716
1937
  # @note When making an API call, you may pass DisassociateRoutingProfileQueuesRequest
1717
1938
  # data as a hash:
1718
1939
  #
@@ -2044,7 +2265,7 @@ module Aws::Connect
2044
2265
  # @return [String]
2045
2266
  #
2046
2267
  # @!attribute [rw] max_results
2047
- # The maximimum number of results to return per page.
2268
+ # The maximum number of results to return per page.
2048
2269
  # @return [Integer]
2049
2270
  #
2050
2271
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetCurrentMetricDataRequest AWS API Documentation
@@ -2363,7 +2584,7 @@ module Aws::Connect
2363
2584
  # @return [String]
2364
2585
  #
2365
2586
  # @!attribute [rw] max_results
2366
- # The maximimum number of results to return per page.
2587
+ # The maximum number of results to return per page.
2367
2588
  # @return [Integer]
2368
2589
  #
2369
2590
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/GetMetricDataRequest AWS API Documentation
@@ -2718,6 +2939,74 @@ module Aws::Connect
2718
2939
  include Aws::Structure
2719
2940
  end
2720
2941
 
2942
+ # Information about of the hours of operation.
2943
+ #
2944
+ # @!attribute [rw] hours_of_operation_id
2945
+ # The identifier for the hours of operation.
2946
+ # @return [String]
2947
+ #
2948
+ # @!attribute [rw] hours_of_operation_arn
2949
+ # The Amazon Resource Name (ARN) for the hours of operation.
2950
+ # @return [String]
2951
+ #
2952
+ # @!attribute [rw] name
2953
+ # The name for the hours of operation.
2954
+ # @return [String]
2955
+ #
2956
+ # @!attribute [rw] description
2957
+ # The description for the hours of operation.
2958
+ # @return [String]
2959
+ #
2960
+ # @!attribute [rw] time_zone
2961
+ # The time zone for the hours of operation.
2962
+ # @return [String]
2963
+ #
2964
+ # @!attribute [rw] config
2965
+ # Configuration information for the hours of operation.
2966
+ # @return [Array<Types::HoursOfOperationConfig>]
2967
+ #
2968
+ # @!attribute [rw] tags
2969
+ # One or more tags.
2970
+ # @return [Hash<String,String>]
2971
+ #
2972
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/HoursOfOperation AWS API Documentation
2973
+ #
2974
+ class HoursOfOperation < Struct.new(
2975
+ :hours_of_operation_id,
2976
+ :hours_of_operation_arn,
2977
+ :name,
2978
+ :description,
2979
+ :time_zone,
2980
+ :config,
2981
+ :tags)
2982
+ SENSITIVE = []
2983
+ include Aws::Structure
2984
+ end
2985
+
2986
+ # Contains information about the hours of operation.
2987
+ #
2988
+ # @!attribute [rw] day
2989
+ # The day that the hours of operation applies to.
2990
+ # @return [String]
2991
+ #
2992
+ # @!attribute [rw] start_time
2993
+ # The start time that your contact center is open.
2994
+ # @return [Types::HoursOfOperationTimeSlice]
2995
+ #
2996
+ # @!attribute [rw] end_time
2997
+ # The end time that your contact center is closes.
2998
+ # @return [Types::HoursOfOperationTimeSlice]
2999
+ #
3000
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/HoursOfOperationConfig AWS API Documentation
3001
+ #
3002
+ class HoursOfOperationConfig < Struct.new(
3003
+ :day,
3004
+ :start_time,
3005
+ :end_time)
3006
+ SENSITIVE = []
3007
+ include Aws::Structure
3008
+ end
3009
+
2721
3010
  # Contains summary information about hours of operation for a contact
2722
3011
  # center.
2723
3012
  #
@@ -2743,6 +3032,25 @@ module Aws::Connect
2743
3032
  include Aws::Structure
2744
3033
  end
2745
3034
 
3035
+ # The start time or end time for an hours of operation.
3036
+ #
3037
+ # @!attribute [rw] hours
3038
+ # The hours.
3039
+ # @return [Integer]
3040
+ #
3041
+ # @!attribute [rw] minutes
3042
+ # The minutes.
3043
+ # @return [Integer]
3044
+ #
3045
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/HoursOfOperationTimeSlice AWS API Documentation
3046
+ #
3047
+ class HoursOfOperationTimeSlice < Struct.new(
3048
+ :hours,
3049
+ :minutes)
3050
+ SENSITIVE = []
3051
+ include Aws::Structure
3052
+ end
3053
+
2746
3054
  # The Amazon Connect instance.
2747
3055
  #
2748
3056
  # @!attribute [rw] id
@@ -2858,7 +3166,7 @@ module Aws::Connect
2858
3166
  # @return [String]
2859
3167
  #
2860
3168
  # @!attribute [rw] s3_config
2861
- # The S3 configuration.
3169
+ # The S3 bucket configuration.
2862
3170
  # @return [Types::S3Config]
2863
3171
  #
2864
3172
  # @!attribute [rw] kinesis_video_stream_config
@@ -2989,7 +3297,8 @@ module Aws::Connect
2989
3297
  include Aws::Structure
2990
3298
  end
2991
3299
 
2992
- # Request processing failed due to an error or failure with the service.
3300
+ # Request processing failed because of an error or failure with the
3301
+ # service.
2993
3302
  #
2994
3303
  # @!attribute [rw] message
2995
3304
  # The message.
@@ -3020,7 +3329,7 @@ module Aws::Connect
3020
3329
  # One or more of the specified parameters are not valid.
3021
3330
  #
3022
3331
  # @!attribute [rw] message
3023
- # The message.
3332
+ # The message about the parameters.
3024
3333
  # @return [String]
3025
3334
  #
3026
3335
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InvalidParameterException AWS API Documentation
@@ -3034,7 +3343,7 @@ module Aws::Connect
3034
3343
  # The request is not valid.
3035
3344
  #
3036
3345
  # @!attribute [rw] message
3037
- # The message.
3346
+ # The message about the request.
3038
3347
  # @return [String]
3039
3348
  #
3040
3349
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/InvalidRequestException AWS API Documentation
@@ -3045,7 +3354,7 @@ module Aws::Connect
3045
3354
  include Aws::Structure
3046
3355
  end
3047
3356
 
3048
- # Configuration information of a Kinesis Firehose delivery stream.
3357
+ # Configuration information of a Kinesis Data Firehose delivery stream.
3049
3358
  #
3050
3359
  # @note When making an API call, you may pass KinesisFirehoseConfig
3051
3360
  # data as a hash:
@@ -3143,7 +3452,7 @@ module Aws::Connect
3143
3452
  # @return [String]
3144
3453
  #
3145
3454
  # @!attribute [rw] lex_region
3146
- # The Region the Amazon Lex bot was created in.
3455
+ # The Region that the Amazon Lex bot was created in.
3147
3456
  # @return [String]
3148
3457
  #
3149
3458
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/LexBot AWS API Documentation
@@ -3158,7 +3467,7 @@ module Aws::Connect
3158
3467
  # The allowed limit for the resource has been exceeded.
3159
3468
  #
3160
3469
  # @!attribute [rw] message
3161
- # The message.
3470
+ # The message about the limit.
3162
3471
  # @return [String]
3163
3472
  #
3164
3473
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/LimitExceededException AWS API Documentation
@@ -3189,7 +3498,7 @@ module Aws::Connect
3189
3498
  # @return [String]
3190
3499
  #
3191
3500
  # @!attribute [rw] max_results
3192
- # The maximimum number of results to return per page.
3501
+ # The maximum number of results to return per page.
3193
3502
  # @return [Integer]
3194
3503
  #
3195
3504
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListApprovedOriginsRequest AWS API Documentation
@@ -3245,7 +3554,7 @@ module Aws::Connect
3245
3554
  # @return [String]
3246
3555
  #
3247
3556
  # @!attribute [rw] max_results
3248
- # The maximimum number of results to return per page.
3557
+ # The maximum number of results to return per page.
3249
3558
  # @return [Integer]
3250
3559
  #
3251
3560
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlowsRequest AWS API Documentation
@@ -3297,7 +3606,7 @@ module Aws::Connect
3297
3606
  # @return [String]
3298
3607
  #
3299
3608
  # @!attribute [rw] max_results
3300
- # The maximimum number of results to return per page.
3609
+ # The maximum number of results to return per page.
3301
3610
  # @return [Integer]
3302
3611
  #
3303
3612
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListHoursOfOperationsRequest AWS API Documentation
@@ -3348,7 +3657,7 @@ module Aws::Connect
3348
3657
  # @return [String]
3349
3658
  #
3350
3659
  # @!attribute [rw] max_results
3351
- # The maximimum number of results to return per page.
3660
+ # The maximum number of results to return per page.
3352
3661
  # @return [Integer]
3353
3662
  #
3354
3663
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListInstanceAttributesRequest AWS API Documentation
@@ -3404,7 +3713,7 @@ module Aws::Connect
3404
3713
  # @return [String]
3405
3714
  #
3406
3715
  # @!attribute [rw] max_results
3407
- # The maximimum number of results to return per page.
3716
+ # The maximum number of results to return per page.
3408
3717
  # @return [Integer]
3409
3718
  #
3410
3719
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListInstanceStorageConfigsRequest AWS API Documentation
@@ -3451,7 +3760,7 @@ module Aws::Connect
3451
3760
  # @return [String]
3452
3761
  #
3453
3762
  # @!attribute [rw] max_results
3454
- # The maximimum number of results to return per page.
3763
+ # The maximum number of results to return per page.
3455
3764
  # @return [Integer]
3456
3765
  #
3457
3766
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListInstancesRequest AWS API Documentation
@@ -3501,7 +3810,7 @@ module Aws::Connect
3501
3810
  # @return [String]
3502
3811
  #
3503
3812
  # @!attribute [rw] max_results
3504
- # The maximimum number of results to return per page.
3813
+ # The maximum number of results to return per page.
3505
3814
  # @return [Integer]
3506
3815
  #
3507
3816
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListIntegrationAssociationsRequest AWS API Documentation
@@ -3552,7 +3861,7 @@ module Aws::Connect
3552
3861
  # @return [String]
3553
3862
  #
3554
3863
  # @!attribute [rw] max_results
3555
- # The maximimum number of results to return per page.
3864
+ # The maximum number of results to return per page.
3556
3865
  # @return [Integer]
3557
3866
  #
3558
3867
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListLambdaFunctionsRequest AWS API Documentation
@@ -3603,7 +3912,7 @@ module Aws::Connect
3603
3912
  # @return [String]
3604
3913
  #
3605
3914
  # @!attribute [rw] max_results
3606
- # The maximimum number of results to return per page.
3915
+ # The maximum number of results to return per page.
3607
3916
  # @return [Integer]
3608
3917
  #
3609
3918
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListLexBotsRequest AWS API Documentation
@@ -3617,7 +3926,7 @@ module Aws::Connect
3617
3926
  end
3618
3927
 
3619
3928
  # @!attribute [rw] lex_bots
3620
- # The the names and regions of the Amazon Lex bots associated with the
3929
+ # The names and Regions of the Amazon Lex bots associated with the
3621
3930
  # specified instance.
3622
3931
  # @return [Array<Types::LexBot>]
3623
3932
  #
@@ -3665,7 +3974,7 @@ module Aws::Connect
3665
3974
  # @return [String]
3666
3975
  #
3667
3976
  # @!attribute [rw] max_results
3668
- # The maximimum number of results to return per page.
3977
+ # The maximum number of results to return per page.
3669
3978
  # @return [Integer]
3670
3979
  #
3671
3980
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListPhoneNumbersRequest AWS API Documentation
@@ -3749,6 +4058,63 @@ module Aws::Connect
3749
4058
  include Aws::Structure
3750
4059
  end
3751
4060
 
4061
+ # @note When making an API call, you may pass ListQueueQuickConnectsRequest
4062
+ # data as a hash:
4063
+ #
4064
+ # {
4065
+ # instance_id: "InstanceId", # required
4066
+ # queue_id: "QueueId", # required
4067
+ # next_token: "NextToken",
4068
+ # max_results: 1,
4069
+ # }
4070
+ #
4071
+ # @!attribute [rw] instance_id
4072
+ # The identifier of the Amazon Connect instance.
4073
+ # @return [String]
4074
+ #
4075
+ # @!attribute [rw] queue_id
4076
+ # The identifier for the queue.
4077
+ # @return [String]
4078
+ #
4079
+ # @!attribute [rw] next_token
4080
+ # The token for the next set of results. Use the value returned in the
4081
+ # previous response in the next request to retrieve the next set of
4082
+ # results.
4083
+ # @return [String]
4084
+ #
4085
+ # @!attribute [rw] max_results
4086
+ # The maximum number of results to return per page.
4087
+ # @return [Integer]
4088
+ #
4089
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListQueueQuickConnectsRequest AWS API Documentation
4090
+ #
4091
+ class ListQueueQuickConnectsRequest < Struct.new(
4092
+ :instance_id,
4093
+ :queue_id,
4094
+ :next_token,
4095
+ :max_results)
4096
+ SENSITIVE = []
4097
+ include Aws::Structure
4098
+ end
4099
+
4100
+ # @!attribute [rw] next_token
4101
+ # If there are additional results, this is the token for the next set
4102
+ # of results.
4103
+ # @return [String]
4104
+ #
4105
+ # @!attribute [rw] quick_connect_summary_list
4106
+ # Information about the quick connects.
4107
+ # @return [Array<Types::QuickConnectSummary>]
4108
+ #
4109
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListQueueQuickConnectsResponse AWS API Documentation
4110
+ #
4111
+ class ListQueueQuickConnectsResponse < Struct.new(
4112
+ :next_token,
4113
+ :quick_connect_summary_list)
4114
+ SENSITIVE = []
4115
+ include Aws::Structure
4116
+ end
4117
+
3752
4118
  # @note When making an API call, you may pass ListQueuesRequest
3753
4119
  # data as a hash:
3754
4120
  #
@@ -3774,7 +4140,7 @@ module Aws::Connect
3774
4140
  # @return [String]
3775
4141
  #
3776
4142
  # @!attribute [rw] max_results
3777
- # The maximimum number of results to return per page.
4143
+ # The maximum number of results to return per page.
3778
4144
  # @return [Integer]
3779
4145
  #
3780
4146
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListQueuesRequest AWS API Documentation
@@ -3827,7 +4193,7 @@ module Aws::Connect
3827
4193
  # @return [String]
3828
4194
  #
3829
4195
  # @!attribute [rw] max_results
3830
- # The maximimum number of results to return per page.
4196
+ # The maximum number of results to return per page.
3831
4197
  # @return [Integer]
3832
4198
  #
3833
4199
  # @!attribute [rw] quick_connect_types
@@ -3891,7 +4257,7 @@ module Aws::Connect
3891
4257
  # @return [String]
3892
4258
  #
3893
4259
  # @!attribute [rw] max_results
3894
- # The maximimum number of results to return per page.
4260
+ # The maximum number of results to return per page.
3895
4261
  # @return [Integer]
3896
4262
  #
3897
4263
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListRoutingProfileQueuesRequest AWS API Documentation
@@ -3943,7 +4309,7 @@ module Aws::Connect
3943
4309
  # @return [String]
3944
4310
  #
3945
4311
  # @!attribute [rw] max_results
3946
- # The maximimum number of results to return per page.
4312
+ # The maximum number of results to return per page.
3947
4313
  # @return [Integer]
3948
4314
  #
3949
4315
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListRoutingProfilesRequest AWS API Documentation
@@ -3994,7 +4360,7 @@ module Aws::Connect
3994
4360
  # @return [String]
3995
4361
  #
3996
4362
  # @!attribute [rw] max_results
3997
- # The maximimum number of results to return per page.
4363
+ # The maximum number of results to return per page.
3998
4364
  # @return [Integer]
3999
4365
  #
4000
4366
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListSecurityKeysRequest AWS API Documentation
@@ -4045,7 +4411,7 @@ module Aws::Connect
4045
4411
  # @return [String]
4046
4412
  #
4047
4413
  # @!attribute [rw] max_results
4048
- # The maximimum number of results to return per page.
4414
+ # The maximum number of results to return per page.
4049
4415
  # @return [Integer]
4050
4416
  #
4051
4417
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListSecurityProfilesRequest AWS API Documentation
@@ -4135,7 +4501,7 @@ module Aws::Connect
4135
4501
  # @return [String]
4136
4502
  #
4137
4503
  # @!attribute [rw] max_results
4138
- # The maximimum number of results to return per page.
4504
+ # The maximum number of results to return per page.
4139
4505
  # @return [Integer]
4140
4506
  #
4141
4507
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCasesRequest AWS API Documentation
@@ -4187,7 +4553,7 @@ module Aws::Connect
4187
4553
  # @return [String]
4188
4554
  #
4189
4555
  # @!attribute [rw] max_results
4190
- # The maximimum number of results to return per page.
4556
+ # The maximum number of results to return per page.
4191
4557
  # @return [Integer]
4192
4558
  #
4193
4559
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUserHierarchyGroupsRequest AWS API Documentation
@@ -4238,7 +4604,7 @@ module Aws::Connect
4238
4604
  # @return [String]
4239
4605
  #
4240
4606
  # @!attribute [rw] max_results
4241
- # The maximimum number of results to return per page.
4607
+ # The maximum number of results to return per page.
4242
4608
  # @return [Integer]
4243
4609
  #
4244
4610
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUsersRequest AWS API Documentation
@@ -4299,10 +4665,43 @@ module Aws::Connect
4299
4665
  include Aws::Structure
4300
4666
  end
4301
4667
 
4668
+ # The outbound caller ID name, number, and outbound whisper flow.
4669
+ #
4670
+ # @note When making an API call, you may pass OutboundCallerConfig
4671
+ # data as a hash:
4672
+ #
4673
+ # {
4674
+ # outbound_caller_id_name: "OutboundCallerIdName",
4675
+ # outbound_caller_id_number_id: "PhoneNumberId",
4676
+ # outbound_flow_id: "ContactFlowId",
4677
+ # }
4678
+ #
4679
+ # @!attribute [rw] outbound_caller_id_name
4680
+ # The caller ID name.
4681
+ # @return [String]
4682
+ #
4683
+ # @!attribute [rw] outbound_caller_id_number_id
4684
+ # The caller ID number.
4685
+ # @return [String]
4686
+ #
4687
+ # @!attribute [rw] outbound_flow_id
4688
+ # The outbound whisper flow to be used during an outbound call.
4689
+ # @return [String]
4690
+ #
4691
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/OutboundCallerConfig AWS API Documentation
4692
+ #
4693
+ class OutboundCallerConfig < Struct.new(
4694
+ :outbound_caller_id_name,
4695
+ :outbound_caller_id_number_id,
4696
+ :outbound_flow_id)
4697
+ SENSITIVE = []
4698
+ include Aws::Structure
4699
+ end
4700
+
4302
4701
  # The contact is not permitted.
4303
4702
  #
4304
4703
  # @!attribute [rw] message
4305
- # The message.
4704
+ # The message about the contact.
4306
4705
  # @return [String]
4307
4706
  #
4308
4707
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/OutboundContactNotPermittedException AWS API Documentation
@@ -4428,6 +4827,61 @@ module Aws::Connect
4428
4827
  include Aws::Structure
4429
4828
  end
4430
4829
 
4830
+ # Contains information about a queue.
4831
+ #
4832
+ # @!attribute [rw] name
4833
+ # The name of the queue.
4834
+ # @return [String]
4835
+ #
4836
+ # @!attribute [rw] queue_arn
4837
+ # The Amazon Resource Name (ARN) for the queue.
4838
+ # @return [String]
4839
+ #
4840
+ # @!attribute [rw] queue_id
4841
+ # The identifier for the queue.
4842
+ # @return [String]
4843
+ #
4844
+ # @!attribute [rw] description
4845
+ # The description of the queue.
4846
+ # @return [String]
4847
+ #
4848
+ # @!attribute [rw] outbound_caller_config
4849
+ # The outbound caller ID name, number, and outbound whisper flow.
4850
+ # @return [Types::OutboundCallerConfig]
4851
+ #
4852
+ # @!attribute [rw] hours_of_operation_id
4853
+ # The identifier for the hours of operation.
4854
+ # @return [String]
4855
+ #
4856
+ # @!attribute [rw] max_contacts
4857
+ # The maximum number of contacts that can be in the queue before it is
4858
+ # considered full.
4859
+ # @return [Integer]
4860
+ #
4861
+ # @!attribute [rw] status
4862
+ # The status of the queue.
4863
+ # @return [String]
4864
+ #
4865
+ # @!attribute [rw] tags
4866
+ # One or more tags.
4867
+ # @return [Hash<String,String>]
4868
+ #
4869
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/Queue AWS API Documentation
4870
+ #
4871
+ class Queue < Struct.new(
4872
+ :name,
4873
+ :queue_arn,
4874
+ :queue_id,
4875
+ :description,
4876
+ :outbound_caller_config,
4877
+ :hours_of_operation_id,
4878
+ :max_contacts,
4879
+ :status,
4880
+ :tags)
4881
+ SENSITIVE = []
4882
+ include Aws::Structure
4883
+ end
4884
+
4431
4885
  # Contains information about a queue for a quick connect. The contact
4432
4886
  # flow must be of type Transfer to Queue.
4433
4887
  #
@@ -4440,7 +4894,7 @@ module Aws::Connect
4440
4894
  # }
4441
4895
  #
4442
4896
  # @!attribute [rw] queue_id
4443
- # The identifier of the queue.
4897
+ # The identifier for the queue.
4444
4898
  # @return [String]
4445
4899
  #
4446
4900
  # @!attribute [rw] contact_flow_id
@@ -4604,11 +5058,11 @@ module Aws::Connect
4604
5058
  # @return [String]
4605
5059
  #
4606
5060
  # @!attribute [rw] arn
4607
- # The Amazon Resource Name (ARN).
5061
+ # The Amazon Resource Name (ARN) of the quick connect.
4608
5062
  # @return [String]
4609
5063
  #
4610
5064
  # @!attribute [rw] name
4611
- # The name.
5065
+ # The name of the quick connect.
4612
5066
  # @return [String]
4613
5067
  #
4614
5068
  # @!attribute [rw] quick_connect_type
@@ -4641,8 +5095,8 @@ module Aws::Connect
4641
5095
  # }
4642
5096
  #
4643
5097
  # @!attribute [rw] value
4644
- # A formatted URL that will be shown to an agent in the Contact
4645
- # Control Panel (CCP)
5098
+ # A formatted URL that displays to an agent in the Contact Control
5099
+ # Panel (CCP)
4646
5100
  # @return [String]
4647
5101
  #
4648
5102
  # @!attribute [rw] type
@@ -4697,7 +5151,7 @@ module Aws::Connect
4697
5151
  # The specified resource was not found.
4698
5152
  #
4699
5153
  # @!attribute [rw] message
4700
- # The message.
5154
+ # The message about the resource.
4701
5155
  # @return [String]
4702
5156
  #
4703
5157
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ResourceNotFoundException AWS API Documentation
@@ -4846,7 +5300,7 @@ module Aws::Connect
4846
5300
  # Contains summary information about a routing profile queue.
4847
5301
  #
4848
5302
  # @!attribute [rw] queue_id
4849
- # The identifier of the queue.
5303
+ # The identifier for the queue.
4850
5304
  # @return [String]
4851
5305
  #
4852
5306
  # @!attribute [rw] queue_arn
@@ -4905,7 +5359,7 @@ module Aws::Connect
4905
5359
  # }
4906
5360
  #
4907
5361
  # @!attribute [rw] queue_id
4908
- # The identifier of the queue.
5362
+ # The identifier for the queue.
4909
5363
  # @return [String]
4910
5364
  #
4911
5365
  # @!attribute [rw] channel
@@ -4946,7 +5400,8 @@ module Aws::Connect
4946
5400
  include Aws::Structure
4947
5401
  end
4948
5402
 
4949
- # Information about the S3 storage type.
5403
+ # Information about the Amazon Simple Storage Service (Amazon S3)
5404
+ # storage type.
4950
5405
  #
4951
5406
  # @note When making an API call, you may pass S3Config
4952
5407
  # data as a hash:
@@ -4969,7 +5424,7 @@ module Aws::Connect
4969
5424
  # @return [String]
4970
5425
  #
4971
5426
  # @!attribute [rw] encryption_config
4972
- # The S3 encryption configuration.
5427
+ # The Amazon S3 encryption configuration.
4973
5428
  # @return [Types::EncryptionConfig]
4974
5429
  #
4975
5430
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/S3Config AWS API Documentation
@@ -5080,7 +5535,7 @@ module Aws::Connect
5080
5535
  #
5081
5536
  # @!attribute [rw] attributes
5082
5537
  # A custom key-value pair using an attribute map. The attributes are
5083
- # standard Amazon Connect attributes, and can be accessed in contact
5538
+ # standard Amazon Connect attributes. They can be accessed in contact
5084
5539
  # flows just like any other contact attributes.
5085
5540
  #
5086
5541
  # There can be up to 32,768 UTF-8 bytes across all key-value pairs per
@@ -5172,7 +5627,7 @@ module Aws::Connect
5172
5627
  # @return [String]
5173
5628
  #
5174
5629
  # @!attribute [rw] voice_recording_configuration
5175
- # Who is being recorded.
5630
+ # The person being recorded.
5176
5631
  # @return [Types::VoiceRecordingConfiguration]
5177
5632
  #
5178
5633
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartContactRecordingRequest AWS API Documentation
@@ -5790,6 +6245,172 @@ module Aws::Connect
5790
6245
  include Aws::Structure
5791
6246
  end
5792
6247
 
6248
+ # @note When making an API call, you may pass UpdateQueueHoursOfOperationRequest
6249
+ # data as a hash:
6250
+ #
6251
+ # {
6252
+ # instance_id: "InstanceId", # required
6253
+ # queue_id: "QueueId", # required
6254
+ # hours_of_operation_id: "HoursOfOperationId", # required
6255
+ # }
6256
+ #
6257
+ # @!attribute [rw] instance_id
6258
+ # The identifier of the Amazon Connect instance.
6259
+ # @return [String]
6260
+ #
6261
+ # @!attribute [rw] queue_id
6262
+ # The identifier for the queue.
6263
+ # @return [String]
6264
+ #
6265
+ # @!attribute [rw] hours_of_operation_id
6266
+ # The identifier for the hours of operation.
6267
+ # @return [String]
6268
+ #
6269
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueHoursOfOperationRequest AWS API Documentation
6270
+ #
6271
+ class UpdateQueueHoursOfOperationRequest < Struct.new(
6272
+ :instance_id,
6273
+ :queue_id,
6274
+ :hours_of_operation_id)
6275
+ SENSITIVE = []
6276
+ include Aws::Structure
6277
+ end
6278
+
6279
+ # @note When making an API call, you may pass UpdateQueueMaxContactsRequest
6280
+ # data as a hash:
6281
+ #
6282
+ # {
6283
+ # instance_id: "InstanceId", # required
6284
+ # queue_id: "QueueId", # required
6285
+ # max_contacts: 1,
6286
+ # }
6287
+ #
6288
+ # @!attribute [rw] instance_id
6289
+ # The identifier of the Amazon Connect instance.
6290
+ # @return [String]
6291
+ #
6292
+ # @!attribute [rw] queue_id
6293
+ # The identifier for the queue.
6294
+ # @return [String]
6295
+ #
6296
+ # @!attribute [rw] max_contacts
6297
+ # The maximum number of contacts that can be in the queue before it is
6298
+ # considered full.
6299
+ # @return [Integer]
6300
+ #
6301
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueMaxContactsRequest AWS API Documentation
6302
+ #
6303
+ class UpdateQueueMaxContactsRequest < Struct.new(
6304
+ :instance_id,
6305
+ :queue_id,
6306
+ :max_contacts)
6307
+ SENSITIVE = []
6308
+ include Aws::Structure
6309
+ end
6310
+
6311
+ # @note When making an API call, you may pass UpdateQueueNameRequest
6312
+ # data as a hash:
6313
+ #
6314
+ # {
6315
+ # instance_id: "InstanceId", # required
6316
+ # queue_id: "QueueId", # required
6317
+ # name: "CommonNameLength127",
6318
+ # description: "QueueDescription",
6319
+ # }
6320
+ #
6321
+ # @!attribute [rw] instance_id
6322
+ # The identifier of the Amazon Connect instance.
6323
+ # @return [String]
6324
+ #
6325
+ # @!attribute [rw] queue_id
6326
+ # The identifier for the queue.
6327
+ # @return [String]
6328
+ #
6329
+ # @!attribute [rw] name
6330
+ # The name of the queue.
6331
+ # @return [String]
6332
+ #
6333
+ # @!attribute [rw] description
6334
+ # The description of the queue.
6335
+ # @return [String]
6336
+ #
6337
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueNameRequest AWS API Documentation
6338
+ #
6339
+ class UpdateQueueNameRequest < Struct.new(
6340
+ :instance_id,
6341
+ :queue_id,
6342
+ :name,
6343
+ :description)
6344
+ SENSITIVE = []
6345
+ include Aws::Structure
6346
+ end
6347
+
6348
+ # @note When making an API call, you may pass UpdateQueueOutboundCallerConfigRequest
6349
+ # data as a hash:
6350
+ #
6351
+ # {
6352
+ # instance_id: "InstanceId", # required
6353
+ # queue_id: "QueueId", # required
6354
+ # outbound_caller_config: { # required
6355
+ # outbound_caller_id_name: "OutboundCallerIdName",
6356
+ # outbound_caller_id_number_id: "PhoneNumberId",
6357
+ # outbound_flow_id: "ContactFlowId",
6358
+ # },
6359
+ # }
6360
+ #
6361
+ # @!attribute [rw] instance_id
6362
+ # The identifier of the Amazon Connect instance.
6363
+ # @return [String]
6364
+ #
6365
+ # @!attribute [rw] queue_id
6366
+ # The identifier for the queue.
6367
+ # @return [String]
6368
+ #
6369
+ # @!attribute [rw] outbound_caller_config
6370
+ # The outbound caller ID name, number, and outbound whisper flow.
6371
+ # @return [Types::OutboundCallerConfig]
6372
+ #
6373
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueOutboundCallerConfigRequest AWS API Documentation
6374
+ #
6375
+ class UpdateQueueOutboundCallerConfigRequest < Struct.new(
6376
+ :instance_id,
6377
+ :queue_id,
6378
+ :outbound_caller_config)
6379
+ SENSITIVE = []
6380
+ include Aws::Structure
6381
+ end
6382
+
6383
+ # @note When making an API call, you may pass UpdateQueueStatusRequest
6384
+ # data as a hash:
6385
+ #
6386
+ # {
6387
+ # instance_id: "InstanceId", # required
6388
+ # queue_id: "QueueId", # required
6389
+ # status: "ENABLED", # required, accepts ENABLED, DISABLED
6390
+ # }
6391
+ #
6392
+ # @!attribute [rw] instance_id
6393
+ # The identifier of the Amazon Connect instance.
6394
+ # @return [String]
6395
+ #
6396
+ # @!attribute [rw] queue_id
6397
+ # The identifier for the queue.
6398
+ # @return [String]
6399
+ #
6400
+ # @!attribute [rw] status
6401
+ # The status of the queue.
6402
+ # @return [String]
6403
+ #
6404
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateQueueStatusRequest AWS API Documentation
6405
+ #
6406
+ class UpdateQueueStatusRequest < Struct.new(
6407
+ :instance_id,
6408
+ :queue_id,
6409
+ :status)
6410
+ SENSITIVE = []
6411
+ include Aws::Structure
6412
+ end
6413
+
5793
6414
  # @note When making an API call, you may pass UpdateQuickConnectConfigRequest
5794
6415
  # data as a hash:
5795
6416
  #
@@ -5894,7 +6515,8 @@ module Aws::Connect
5894
6515
  # @return [String]
5895
6516
  #
5896
6517
  # @!attribute [rw] media_concurrencies
5897
- # The channels agents can handle in the Contact Control Panel (CCP).
6518
+ # The channels that agents can handle in the Contact Control Panel
6519
+ # (CCP).
5898
6520
  # @return [Array<Types::MediaConcurrency>]
5899
6521
  #
5900
6522
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateRoutingProfileConcurrencyRequest AWS API Documentation