aws-sdk-connect 1.32.0 → 1.37.0

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@@ -28,7 +28,7 @@ require_relative 'aws-sdk-connect/customizations'
28
28
  # structure.
29
29
  #
30
30
  # connect = Aws::Connect::Client.new
31
- # resp = connect.associate_routing_profile_queues(params)
31
+ # resp = connect.associate_approved_origin(params)
32
32
  #
33
33
  # See {Client} for more information.
34
34
  #
@@ -48,6 +48,6 @@ require_relative 'aws-sdk-connect/customizations'
48
48
  # @!group service
49
49
  module Aws::Connect
50
50
 
51
- GEM_VERSION = '1.32.0'
51
+ GEM_VERSION = '1.37.0'
52
52
 
53
53
  end
@@ -327,6 +327,159 @@ module Aws::Connect
327
327
 
328
328
  # @!group API Operations
329
329
 
330
+ # Associates an approved origin to an Amazon Connect instance.
331
+ #
332
+ # @option params [required, String] :instance_id
333
+ # The identifier of the Amazon Connect instance.
334
+ #
335
+ # @option params [required, String] :origin
336
+ # The domain to add to your allow list.
337
+ #
338
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
339
+ #
340
+ # @example Request syntax with placeholder values
341
+ #
342
+ # resp = client.associate_approved_origin({
343
+ # instance_id: "InstanceId", # required
344
+ # origin: "Origin", # required
345
+ # })
346
+ #
347
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateApprovedOrigin AWS API Documentation
348
+ #
349
+ # @overload associate_approved_origin(params = {})
350
+ # @param [Hash] params ({})
351
+ def associate_approved_origin(params = {}, options = {})
352
+ req = build_request(:associate_approved_origin, params)
353
+ req.send_request(options)
354
+ end
355
+
356
+ # Associates a storage resource type for the first time. You can only
357
+ # associate one type of storage configuration in a single call. This
358
+ # means, for example, that you can't define an instance with multiple
359
+ # S3 buckets for storing chat transcripts.
360
+ #
361
+ # This API does not create a resource that doesn't exist. It only
362
+ # associates it to the instance. Ensure that the resource being
363
+ # specified in the storage configuration, like an Amazon S3 bucket,
364
+ # exists when being used for association.
365
+ #
366
+ # @option params [required, String] :instance_id
367
+ # The identifier of the Amazon Connect instance.
368
+ #
369
+ # @option params [required, String] :resource_type
370
+ # A valid resource type.
371
+ #
372
+ # @option params [required, Types::InstanceStorageConfig] :storage_config
373
+ # A valid storage type.
374
+ #
375
+ # @return [Types::AssociateInstanceStorageConfigResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
376
+ #
377
+ # * {Types::AssociateInstanceStorageConfigResponse#association_id #association_id} => String
378
+ #
379
+ # @example Request syntax with placeholder values
380
+ #
381
+ # resp = client.associate_instance_storage_config({
382
+ # instance_id: "InstanceId", # required
383
+ # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS
384
+ # storage_config: { # required
385
+ # association_id: "AssociationId",
386
+ # storage_type: "S3", # required, accepts S3, KINESIS_VIDEO_STREAM, KINESIS_STREAM, KINESIS_FIREHOSE
387
+ # s3_config: {
388
+ # bucket_name: "BucketName", # required
389
+ # bucket_prefix: "Prefix", # required
390
+ # encryption_config: {
391
+ # encryption_type: "KMS", # required, accepts KMS
392
+ # key_id: "KeyId", # required
393
+ # },
394
+ # },
395
+ # kinesis_video_stream_config: {
396
+ # prefix: "Prefix", # required
397
+ # retention_period_hours: 1, # required
398
+ # encryption_config: { # required
399
+ # encryption_type: "KMS", # required, accepts KMS
400
+ # key_id: "KeyId", # required
401
+ # },
402
+ # },
403
+ # kinesis_stream_config: {
404
+ # stream_arn: "ARN", # required
405
+ # },
406
+ # kinesis_firehose_config: {
407
+ # firehose_arn: "ARN", # required
408
+ # },
409
+ # },
410
+ # })
411
+ #
412
+ # @example Response structure
413
+ #
414
+ # resp.association_id #=> String
415
+ #
416
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateInstanceStorageConfig AWS API Documentation
417
+ #
418
+ # @overload associate_instance_storage_config(params = {})
419
+ # @param [Hash] params ({})
420
+ def associate_instance_storage_config(params = {}, options = {})
421
+ req = build_request(:associate_instance_storage_config, params)
422
+ req.send_request(options)
423
+ end
424
+
425
+ # Allows the specified Amazon Connect instance to access the specified
426
+ # Lambda function.
427
+ #
428
+ # @option params [required, String] :instance_id
429
+ # The identifier of the Amazon Connect instance.
430
+ #
431
+ # @option params [required, String] :function_arn
432
+ # The Amazon Resource Name (ARN) for the Lambda function being
433
+ # associated. Maximum number of characters allowed is 140.
434
+ #
435
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
436
+ #
437
+ # @example Request syntax with placeholder values
438
+ #
439
+ # resp = client.associate_lambda_function({
440
+ # instance_id: "InstanceId", # required
441
+ # function_arn: "FunctionArn", # required
442
+ # })
443
+ #
444
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateLambdaFunction AWS API Documentation
445
+ #
446
+ # @overload associate_lambda_function(params = {})
447
+ # @param [Hash] params ({})
448
+ def associate_lambda_function(params = {}, options = {})
449
+ req = build_request(:associate_lambda_function, params)
450
+ req.send_request(options)
451
+ end
452
+
453
+ # Allows the specified Amazon Connect instance to access the specified
454
+ # Amazon Lex bot.
455
+ #
456
+ # @option params [required, String] :instance_id
457
+ # The identifier of the Amazon Connect instance.
458
+ #
459
+ # @option params [required, Types::LexBot] :lex_bot
460
+ # The Amazon Lex box to associate with the instance.
461
+ #
462
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
463
+ #
464
+ # @example Request syntax with placeholder values
465
+ #
466
+ # resp = client.associate_lex_bot({
467
+ # instance_id: "InstanceId", # required
468
+ # lex_bot: { # required
469
+ # name: "BotName",
470
+ # lex_region: "LexRegion",
471
+ # },
472
+ # })
473
+ #
474
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateLexBot AWS API Documentation
475
+ #
476
+ # @overload associate_lex_bot(params = {})
477
+ # @param [Hash] params ({})
478
+ def associate_lex_bot(params = {}, options = {})
479
+ req = build_request(:associate_lex_bot, params)
480
+ req.send_request(options)
481
+ end
482
+
330
483
  # Associates a set of queues with a routing profile.
331
484
  #
332
485
  # @option params [required, String] :instance_id
@@ -349,7 +502,7 @@ module Aws::Connect
349
502
  # {
350
503
  # queue_reference: { # required
351
504
  # queue_id: "QueueId", # required
352
- # channel: "VOICE", # required, accepts VOICE, CHAT
505
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
353
506
  # },
354
507
  # priority: 1, # required
355
508
  # delay: 1, # required
@@ -366,8 +519,47 @@ module Aws::Connect
366
519
  req.send_request(options)
367
520
  end
368
521
 
522
+ # Associates a security key to the instance.
523
+ #
524
+ # @option params [required, String] :instance_id
525
+ # The identifier of the Amazon Connect instance.
526
+ #
527
+ # @option params [required, String] :key
528
+ # A valid security key in PEM format.
529
+ #
530
+ # @return [Types::AssociateSecurityKeyResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
531
+ #
532
+ # * {Types::AssociateSecurityKeyResponse#association_id #association_id} => String
533
+ #
534
+ # @example Request syntax with placeholder values
535
+ #
536
+ # resp = client.associate_security_key({
537
+ # instance_id: "InstanceId", # required
538
+ # key: "PEM", # required
539
+ # })
540
+ #
541
+ # @example Response structure
542
+ #
543
+ # resp.association_id #=> String
544
+ #
545
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/AssociateSecurityKey AWS API Documentation
546
+ #
547
+ # @overload associate_security_key(params = {})
548
+ # @param [Hash] params ({})
549
+ def associate_security_key(params = {}, options = {})
550
+ req = build_request(:associate_security_key, params)
551
+ req.send_request(options)
552
+ end
553
+
369
554
  # Creates a contact flow for the specified Amazon Connect instance.
370
555
  #
556
+ # You can also create and update contact flows using the [Amazon Connect
557
+ # Flow language][1].
558
+ #
559
+ #
560
+ #
561
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html
562
+ #
371
563
  # @option params [required, String] :instance_id
372
564
  # The identifier of the Amazon Connect instance.
373
565
  #
@@ -424,6 +616,115 @@ module Aws::Connect
424
616
  req.send_request(options)
425
617
  end
426
618
 
619
+ # This API is in preview release for Amazon Connect and is subject to
620
+ # change.
621
+ #
622
+ # Initiates an Amazon Connect instance with all the supported channels
623
+ # enabled. It does not attach any storage (such as Amazon S3, or
624
+ # Kinesis) or allow for any configurations on features such as Contact
625
+ # Lens for Amazon Connect.
626
+ #
627
+ # @option params [String] :client_token
628
+ # The idempotency token.
629
+ #
630
+ # @option params [required, String] :identity_management_type
631
+ # The type of identity management for your Amazon Connect users.
632
+ #
633
+ # @option params [String] :instance_alias
634
+ # The name for your instance.
635
+ #
636
+ # @option params [String] :directory_id
637
+ # The identifier for the directory.
638
+ #
639
+ # @option params [required, Boolean] :inbound_calls_enabled
640
+ # Whether your contact center handles incoming contacts.
641
+ #
642
+ # @option params [required, Boolean] :outbound_calls_enabled
643
+ # Whether your contact center allows outbound calls.
644
+ #
645
+ # @return [Types::CreateInstanceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
646
+ #
647
+ # * {Types::CreateInstanceResponse#id #id} => String
648
+ # * {Types::CreateInstanceResponse#arn #arn} => String
649
+ #
650
+ # @example Request syntax with placeholder values
651
+ #
652
+ # resp = client.create_instance({
653
+ # client_token: "ClientToken",
654
+ # identity_management_type: "SAML", # required, accepts SAML, CONNECT_MANAGED, EXISTING_DIRECTORY
655
+ # instance_alias: "DirectoryAlias",
656
+ # directory_id: "DirectoryId",
657
+ # inbound_calls_enabled: false, # required
658
+ # outbound_calls_enabled: false, # required
659
+ # })
660
+ #
661
+ # @example Response structure
662
+ #
663
+ # resp.id #=> String
664
+ # resp.arn #=> String
665
+ #
666
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateInstance AWS API Documentation
667
+ #
668
+ # @overload create_instance(params = {})
669
+ # @param [Hash] params ({})
670
+ def create_instance(params = {}, options = {})
671
+ req = build_request(:create_instance, params)
672
+ req.send_request(options)
673
+ end
674
+
675
+ # This API is in preview release for Amazon Connect and is subject to
676
+ # change.
677
+ #
678
+ # Create an AppIntegration association with anAmazon Connect instance.
679
+ #
680
+ # @option params [required, String] :instance_id
681
+ # The identifier of the Amazon Connect instance.
682
+ #
683
+ # @option params [required, String] :integration_type
684
+ # The type of information to be ingested.
685
+ #
686
+ # @option params [required, String] :integration_arn
687
+ # The Amazon Resource Name (ARN) of the integration.
688
+ #
689
+ # @option params [required, String] :source_application_url
690
+ # The URL for the external application.
691
+ #
692
+ # @option params [required, String] :source_application_name
693
+ # The name of the external application.
694
+ #
695
+ # @option params [required, String] :source_type
696
+ # The type of the data source.
697
+ #
698
+ # @return [Types::CreateIntegrationAssociationResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
699
+ #
700
+ # * {Types::CreateIntegrationAssociationResponse#integration_association_id #integration_association_id} => String
701
+ # * {Types::CreateIntegrationAssociationResponse#integration_association_arn #integration_association_arn} => String
702
+ #
703
+ # @example Request syntax with placeholder values
704
+ #
705
+ # resp = client.create_integration_association({
706
+ # instance_id: "InstanceId", # required
707
+ # integration_type: "EVENT", # required, accepts EVENT
708
+ # integration_arn: "ARN", # required
709
+ # source_application_url: "URI", # required
710
+ # source_application_name: "SourceApplicationName", # required
711
+ # source_type: "SALESFORCE", # required, accepts SALESFORCE, ZENDESK
712
+ # })
713
+ #
714
+ # @example Response structure
715
+ #
716
+ # resp.integration_association_id #=> String
717
+ # resp.integration_association_arn #=> String
718
+ #
719
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateIntegrationAssociation AWS API Documentation
720
+ #
721
+ # @overload create_integration_association(params = {})
722
+ # @param [Hash] params ({})
723
+ def create_integration_association(params = {}, options = {})
724
+ req = build_request(:create_integration_association, params)
725
+ req.send_request(options)
726
+ end
727
+
427
728
  # Creates a new routing profile.
428
729
  #
429
730
  # @option params [required, String] :instance_id
@@ -466,7 +767,7 @@ module Aws::Connect
466
767
  # {
467
768
  # queue_reference: { # required
468
769
  # queue_id: "QueueId", # required
469
- # channel: "VOICE", # required, accepts VOICE, CHAT
770
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
470
771
  # },
471
772
  # priority: 1, # required
472
773
  # delay: 1, # required
@@ -474,7 +775,7 @@ module Aws::Connect
474
775
  # ],
475
776
  # media_concurrencies: [ # required
476
777
  # {
477
- # channel: "VOICE", # required, accepts VOICE, CHAT
778
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
478
779
  # concurrency: 1, # required
479
780
  # },
480
781
  # ],
@@ -497,6 +798,49 @@ module Aws::Connect
497
798
  req.send_request(options)
498
799
  end
499
800
 
801
+ # This API is in preview release for Amazon Connect and is subject to
802
+ # change.
803
+ #
804
+ # Creates a use case for an AppIntegration association.
805
+ #
806
+ # @option params [required, String] :instance_id
807
+ # The identifier of the Amazon Connect instance.
808
+ #
809
+ # @option params [required, String] :integration_association_id
810
+ # The identifier for the AppIntegration association.
811
+ #
812
+ # @option params [required, String] :use_case_type
813
+ # The type of use case to associate to the AppIntegration association.
814
+ # Each AppIntegration association can have only one of each use case
815
+ # type.
816
+ #
817
+ # @return [Types::CreateUseCaseResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
818
+ #
819
+ # * {Types::CreateUseCaseResponse#use_case_id #use_case_id} => String
820
+ # * {Types::CreateUseCaseResponse#use_case_arn #use_case_arn} => String
821
+ #
822
+ # @example Request syntax with placeholder values
823
+ #
824
+ # resp = client.create_use_case({
825
+ # instance_id: "InstanceId", # required
826
+ # integration_association_id: "IntegrationAssociationId", # required
827
+ # use_case_type: "RULES_EVALUATION", # required, accepts RULES_EVALUATION
828
+ # })
829
+ #
830
+ # @example Response structure
831
+ #
832
+ # resp.use_case_id #=> String
833
+ # resp.use_case_arn #=> String
834
+ #
835
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUseCase AWS API Documentation
836
+ #
837
+ # @overload create_use_case(params = {})
838
+ # @param [Hash] params ({})
839
+ def create_use_case(params = {}, options = {})
840
+ req = build_request(:create_use_case, params)
841
+ req.send_request(options)
842
+ end
843
+
500
844
  # Creates a user account for the specified Amazon Connect instance.
501
845
  #
502
846
  # For information about how to create user accounts using the Amazon
@@ -597,6 +941,134 @@ module Aws::Connect
597
941
  req.send_request(options)
598
942
  end
599
943
 
944
+ # Creates a new user hierarchy group.
945
+ #
946
+ # @option params [required, String] :name
947
+ # The name of the user hierarchy group. Must not be more than 100
948
+ # characters.
949
+ #
950
+ # @option params [String] :parent_group_id
951
+ # The identifier for the parent hierarchy group. The user hierarchy is
952
+ # created at level one if the parent group ID is null.
953
+ #
954
+ # @option params [required, String] :instance_id
955
+ # The identifier of the Amazon Connect instance.
956
+ #
957
+ # @return [Types::CreateUserHierarchyGroupResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
958
+ #
959
+ # * {Types::CreateUserHierarchyGroupResponse#hierarchy_group_id #hierarchy_group_id} => String
960
+ # * {Types::CreateUserHierarchyGroupResponse#hierarchy_group_arn #hierarchy_group_arn} => String
961
+ #
962
+ # @example Request syntax with placeholder values
963
+ #
964
+ # resp = client.create_user_hierarchy_group({
965
+ # name: "HierarchyGroupName", # required
966
+ # parent_group_id: "HierarchyGroupId",
967
+ # instance_id: "InstanceId", # required
968
+ # })
969
+ #
970
+ # @example Response structure
971
+ #
972
+ # resp.hierarchy_group_id #=> String
973
+ # resp.hierarchy_group_arn #=> String
974
+ #
975
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/CreateUserHierarchyGroup AWS API Documentation
976
+ #
977
+ # @overload create_user_hierarchy_group(params = {})
978
+ # @param [Hash] params ({})
979
+ def create_user_hierarchy_group(params = {}, options = {})
980
+ req = build_request(:create_user_hierarchy_group, params)
981
+ req.send_request(options)
982
+ end
983
+
984
+ # This API is in preview release for Amazon Connect and is subject to
985
+ # change.
986
+ #
987
+ # Deletes the Amazon Connect instance.
988
+ #
989
+ # @option params [required, String] :instance_id
990
+ # The identifier of the Amazon Connect instance.
991
+ #
992
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
993
+ #
994
+ # @example Request syntax with placeholder values
995
+ #
996
+ # resp = client.delete_instance({
997
+ # instance_id: "InstanceId", # required
998
+ # })
999
+ #
1000
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteInstance AWS API Documentation
1001
+ #
1002
+ # @overload delete_instance(params = {})
1003
+ # @param [Hash] params ({})
1004
+ def delete_instance(params = {}, options = {})
1005
+ req = build_request(:delete_instance, params)
1006
+ req.send_request(options)
1007
+ end
1008
+
1009
+ # This API is in preview release for Amazon Connect and is subject to
1010
+ # change.
1011
+ #
1012
+ # Deletes an AppIntegration association from an Amazon Connect instance.
1013
+ # The association must not have any use cases associated with it.
1014
+ #
1015
+ # @option params [required, String] :instance_id
1016
+ # The identifier of the Amazon Connect instance.
1017
+ #
1018
+ # @option params [required, String] :integration_association_id
1019
+ # The identifier for the AppIntegration association.
1020
+ #
1021
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1022
+ #
1023
+ # @example Request syntax with placeholder values
1024
+ #
1025
+ # resp = client.delete_integration_association({
1026
+ # instance_id: "InstanceId", # required
1027
+ # integration_association_id: "IntegrationAssociationId", # required
1028
+ # })
1029
+ #
1030
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteIntegrationAssociation AWS API Documentation
1031
+ #
1032
+ # @overload delete_integration_association(params = {})
1033
+ # @param [Hash] params ({})
1034
+ def delete_integration_association(params = {}, options = {})
1035
+ req = build_request(:delete_integration_association, params)
1036
+ req.send_request(options)
1037
+ end
1038
+
1039
+ # This API is in preview release for Amazon Connect and is subject to
1040
+ # change.
1041
+ #
1042
+ # Deletes a use case from an AppIntegration association.
1043
+ #
1044
+ # @option params [required, String] :instance_id
1045
+ # The identifier of the Amazon Connect instance.
1046
+ #
1047
+ # @option params [required, String] :integration_association_id
1048
+ # The identifier for the AppIntegration association.
1049
+ #
1050
+ # @option params [required, String] :use_case_id
1051
+ # The identifier for the use case.
1052
+ #
1053
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1054
+ #
1055
+ # @example Request syntax with placeholder values
1056
+ #
1057
+ # resp = client.delete_use_case({
1058
+ # instance_id: "InstanceId", # required
1059
+ # integration_association_id: "IntegrationAssociationId", # required
1060
+ # use_case_id: "UseCaseId", # required
1061
+ # })
1062
+ #
1063
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteUseCase AWS API Documentation
1064
+ #
1065
+ # @overload delete_use_case(params = {})
1066
+ # @param [Hash] params ({})
1067
+ def delete_use_case(params = {}, options = {})
1068
+ req = build_request(:delete_use_case, params)
1069
+ req.send_request(options)
1070
+ end
1071
+
600
1072
  # Deletes a user account from the specified Amazon Connect instance.
601
1073
  #
602
1074
  # For information about what happens to a user's data when their
@@ -631,8 +1103,42 @@ module Aws::Connect
631
1103
  req.send_request(options)
632
1104
  end
633
1105
 
1106
+ # Deletes an existing user hierarchy group. It must not be associated
1107
+ # with any agents or have any active child groups.
1108
+ #
1109
+ # @option params [required, String] :hierarchy_group_id
1110
+ # The identifier of the hierarchy group.
1111
+ #
1112
+ # @option params [required, String] :instance_id
1113
+ # The identifier of the Amazon Connect instance.
1114
+ #
1115
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1116
+ #
1117
+ # @example Request syntax with placeholder values
1118
+ #
1119
+ # resp = client.delete_user_hierarchy_group({
1120
+ # hierarchy_group_id: "HierarchyGroupId", # required
1121
+ # instance_id: "InstanceId", # required
1122
+ # })
1123
+ #
1124
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DeleteUserHierarchyGroup AWS API Documentation
1125
+ #
1126
+ # @overload delete_user_hierarchy_group(params = {})
1127
+ # @param [Hash] params ({})
1128
+ def delete_user_hierarchy_group(params = {}, options = {})
1129
+ req = build_request(:delete_user_hierarchy_group, params)
1130
+ req.send_request(options)
1131
+ end
1132
+
634
1133
  # Describes the specified contact flow.
635
1134
  #
1135
+ # You can also create and update contact flows using the [Amazon Connect
1136
+ # Flow language][1].
1137
+ #
1138
+ #
1139
+ #
1140
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html
1141
+ #
636
1142
  # @option params [required, String] :instance_id
637
1143
  # The identifier of the Amazon Connect instance.
638
1144
  #
@@ -670,6 +1176,132 @@ module Aws::Connect
670
1176
  req.send_request(options)
671
1177
  end
672
1178
 
1179
+ # Returns the current state of the specified instance identifier. It
1180
+ # tracks the instance while it is being created and returns an error
1181
+ # status if applicable.
1182
+ #
1183
+ # If an instance is not created successfully, the instance status reason
1184
+ # field returns details relevant to the reason. The instance in a failed
1185
+ # state is returned only for 24 hours after the CreateInstance API was
1186
+ # invoked.
1187
+ #
1188
+ # @option params [required, String] :instance_id
1189
+ # The identifier of the Amazon Connect instance.
1190
+ #
1191
+ # @return [Types::DescribeInstanceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1192
+ #
1193
+ # * {Types::DescribeInstanceResponse#instance #instance} => Types::Instance
1194
+ #
1195
+ # @example Request syntax with placeholder values
1196
+ #
1197
+ # resp = client.describe_instance({
1198
+ # instance_id: "InstanceId", # required
1199
+ # })
1200
+ #
1201
+ # @example Response structure
1202
+ #
1203
+ # resp.instance.id #=> String
1204
+ # resp.instance.arn #=> String
1205
+ # resp.instance.identity_management_type #=> String, one of "SAML", "CONNECT_MANAGED", "EXISTING_DIRECTORY"
1206
+ # resp.instance.instance_alias #=> String
1207
+ # resp.instance.created_time #=> Time
1208
+ # resp.instance.service_role #=> String
1209
+ # resp.instance.instance_status #=> String, one of "CREATION_IN_PROGRESS", "ACTIVE", "CREATION_FAILED"
1210
+ # resp.instance.status_reason.message #=> String
1211
+ # resp.instance.inbound_calls_enabled #=> Boolean
1212
+ # resp.instance.outbound_calls_enabled #=> Boolean
1213
+ #
1214
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeInstance AWS API Documentation
1215
+ #
1216
+ # @overload describe_instance(params = {})
1217
+ # @param [Hash] params ({})
1218
+ def describe_instance(params = {}, options = {})
1219
+ req = build_request(:describe_instance, params)
1220
+ req.send_request(options)
1221
+ end
1222
+
1223
+ # Describes the specified instance attribute.
1224
+ #
1225
+ # @option params [required, String] :instance_id
1226
+ # The identifier of the Amazon Connect instance.
1227
+ #
1228
+ # @option params [required, String] :attribute_type
1229
+ # The type of attribute.
1230
+ #
1231
+ # @return [Types::DescribeInstanceAttributeResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1232
+ #
1233
+ # * {Types::DescribeInstanceAttributeResponse#attribute #attribute} => Types::Attribute
1234
+ #
1235
+ # @example Request syntax with placeholder values
1236
+ #
1237
+ # resp = client.describe_instance_attribute({
1238
+ # instance_id: "InstanceId", # required
1239
+ # attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA
1240
+ # })
1241
+ #
1242
+ # @example Response structure
1243
+ #
1244
+ # resp.attribute.attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA"
1245
+ # resp.attribute.value #=> String
1246
+ #
1247
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeInstanceAttribute AWS API Documentation
1248
+ #
1249
+ # @overload describe_instance_attribute(params = {})
1250
+ # @param [Hash] params ({})
1251
+ def describe_instance_attribute(params = {}, options = {})
1252
+ req = build_request(:describe_instance_attribute, params)
1253
+ req.send_request(options)
1254
+ end
1255
+
1256
+ # Retrieves the current storage configurations for the specified
1257
+ # resource type, association ID, and instance ID.
1258
+ #
1259
+ # @option params [required, String] :instance_id
1260
+ # The identifier of the Amazon Connect instance.
1261
+ #
1262
+ # @option params [required, String] :association_id
1263
+ # The existing association identifier that uniquely identifies the
1264
+ # resource type and storage config for the given instance ID.
1265
+ #
1266
+ # @option params [required, String] :resource_type
1267
+ # A valid resource type.
1268
+ #
1269
+ # @return [Types::DescribeInstanceStorageConfigResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1270
+ #
1271
+ # * {Types::DescribeInstanceStorageConfigResponse#storage_config #storage_config} => Types::InstanceStorageConfig
1272
+ #
1273
+ # @example Request syntax with placeholder values
1274
+ #
1275
+ # resp = client.describe_instance_storage_config({
1276
+ # instance_id: "InstanceId", # required
1277
+ # association_id: "AssociationId", # required
1278
+ # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS
1279
+ # })
1280
+ #
1281
+ # @example Response structure
1282
+ #
1283
+ # resp.storage_config.association_id #=> String
1284
+ # resp.storage_config.storage_type #=> String, one of "S3", "KINESIS_VIDEO_STREAM", "KINESIS_STREAM", "KINESIS_FIREHOSE"
1285
+ # resp.storage_config.s3_config.bucket_name #=> String
1286
+ # resp.storage_config.s3_config.bucket_prefix #=> String
1287
+ # resp.storage_config.s3_config.encryption_config.encryption_type #=> String, one of "KMS"
1288
+ # resp.storage_config.s3_config.encryption_config.key_id #=> String
1289
+ # resp.storage_config.kinesis_video_stream_config.prefix #=> String
1290
+ # resp.storage_config.kinesis_video_stream_config.retention_period_hours #=> Integer
1291
+ # resp.storage_config.kinesis_video_stream_config.encryption_config.encryption_type #=> String, one of "KMS"
1292
+ # resp.storage_config.kinesis_video_stream_config.encryption_config.key_id #=> String
1293
+ # resp.storage_config.kinesis_stream_config.stream_arn #=> String
1294
+ # resp.storage_config.kinesis_firehose_config.firehose_arn #=> String
1295
+ #
1296
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeInstanceStorageConfig AWS API Documentation
1297
+ #
1298
+ # @overload describe_instance_storage_config(params = {})
1299
+ # @param [Hash] params ({})
1300
+ def describe_instance_storage_config(params = {}, options = {})
1301
+ req = build_request(:describe_instance_storage_config, params)
1302
+ req.send_request(options)
1303
+ end
1304
+
673
1305
  # Describes the specified routing profile.
674
1306
  #
675
1307
  # @option params [required, String] :instance_id
@@ -697,7 +1329,7 @@ module Aws::Connect
697
1329
  # resp.routing_profile.routing_profile_id #=> String
698
1330
  # resp.routing_profile.description #=> String
699
1331
  # resp.routing_profile.media_concurrencies #=> Array
700
- # resp.routing_profile.media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT"
1332
+ # resp.routing_profile.media_concurrencies[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
701
1333
  # resp.routing_profile.media_concurrencies[0].concurrency #=> Integer
702
1334
  # resp.routing_profile.default_outbound_queue_id #=> String
703
1335
  # resp.routing_profile.tags #=> Hash
@@ -856,6 +1488,123 @@ module Aws::Connect
856
1488
  req.send_request(options)
857
1489
  end
858
1490
 
1491
+ # Revokes access to integrated applications from Amazon Connect.
1492
+ #
1493
+ # @option params [required, String] :instance_id
1494
+ # The identifier of the Amazon Connect instance.
1495
+ #
1496
+ # @option params [required, String] :origin
1497
+ # The domain URL of the integrated application.
1498
+ #
1499
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1500
+ #
1501
+ # @example Request syntax with placeholder values
1502
+ #
1503
+ # resp = client.disassociate_approved_origin({
1504
+ # instance_id: "InstanceId", # required
1505
+ # origin: "Origin", # required
1506
+ # })
1507
+ #
1508
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateApprovedOrigin AWS API Documentation
1509
+ #
1510
+ # @overload disassociate_approved_origin(params = {})
1511
+ # @param [Hash] params ({})
1512
+ def disassociate_approved_origin(params = {}, options = {})
1513
+ req = build_request(:disassociate_approved_origin, params)
1514
+ req.send_request(options)
1515
+ end
1516
+
1517
+ # Removes the storage type configurations for the specified resource
1518
+ # type and association ID.
1519
+ #
1520
+ # @option params [required, String] :instance_id
1521
+ # The identifier of the Amazon Connect instance.
1522
+ #
1523
+ # @option params [required, String] :association_id
1524
+ # The existing association identifier that uniquely identifies the
1525
+ # resource type and storage config for the given instance ID.
1526
+ #
1527
+ # @option params [required, String] :resource_type
1528
+ # A valid resource type.
1529
+ #
1530
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1531
+ #
1532
+ # @example Request syntax with placeholder values
1533
+ #
1534
+ # resp = client.disassociate_instance_storage_config({
1535
+ # instance_id: "InstanceId", # required
1536
+ # association_id: "AssociationId", # required
1537
+ # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS
1538
+ # })
1539
+ #
1540
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateInstanceStorageConfig AWS API Documentation
1541
+ #
1542
+ # @overload disassociate_instance_storage_config(params = {})
1543
+ # @param [Hash] params ({})
1544
+ def disassociate_instance_storage_config(params = {}, options = {})
1545
+ req = build_request(:disassociate_instance_storage_config, params)
1546
+ req.send_request(options)
1547
+ end
1548
+
1549
+ # Remove the Lambda function from the drop-down options available in the
1550
+ # relevant contact flow blocks.
1551
+ #
1552
+ # @option params [required, String] :instance_id
1553
+ # The identifier of the Amazon Connect instance..
1554
+ #
1555
+ # @option params [required, String] :function_arn
1556
+ # The Amazon Resource Name (ARN) of the Lambda function being
1557
+ # disassociated.
1558
+ #
1559
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1560
+ #
1561
+ # @example Request syntax with placeholder values
1562
+ #
1563
+ # resp = client.disassociate_lambda_function({
1564
+ # instance_id: "InstanceId", # required
1565
+ # function_arn: "FunctionArn", # required
1566
+ # })
1567
+ #
1568
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateLambdaFunction AWS API Documentation
1569
+ #
1570
+ # @overload disassociate_lambda_function(params = {})
1571
+ # @param [Hash] params ({})
1572
+ def disassociate_lambda_function(params = {}, options = {})
1573
+ req = build_request(:disassociate_lambda_function, params)
1574
+ req.send_request(options)
1575
+ end
1576
+
1577
+ # Revokes authorization from the specified instance to access the
1578
+ # specified Amazon Lex bot.
1579
+ #
1580
+ # @option params [required, String] :instance_id
1581
+ # The identifier of the Amazon Connect instance.
1582
+ #
1583
+ # @option params [required, String] :bot_name
1584
+ # The name of the Amazon Lex bot. Maximum character limit of 50.
1585
+ #
1586
+ # @option params [required, String] :lex_region
1587
+ # The Region in which the Amazon Lex bot has been created.
1588
+ #
1589
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1590
+ #
1591
+ # @example Request syntax with placeholder values
1592
+ #
1593
+ # resp = client.disassociate_lex_bot({
1594
+ # instance_id: "InstanceId", # required
1595
+ # bot_name: "BotName", # required
1596
+ # lex_region: "LexRegion", # required
1597
+ # })
1598
+ #
1599
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateLexBot AWS API Documentation
1600
+ #
1601
+ # @overload disassociate_lex_bot(params = {})
1602
+ # @param [Hash] params ({})
1603
+ def disassociate_lex_bot(params = {}, options = {})
1604
+ req = build_request(:disassociate_lex_bot, params)
1605
+ req.send_request(options)
1606
+ end
1607
+
859
1608
  # Disassociates a set of queues from a routing profile.
860
1609
  #
861
1610
  # @option params [required, String] :instance_id
@@ -877,17 +1626,44 @@ module Aws::Connect
877
1626
  # queue_references: [ # required
878
1627
  # {
879
1628
  # queue_id: "QueueId", # required
880
- # channel: "VOICE", # required, accepts VOICE, CHAT
1629
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
881
1630
  # },
882
1631
  # ],
883
1632
  # })
884
1633
  #
885
- # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateRoutingProfileQueues AWS API Documentation
1634
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateRoutingProfileQueues AWS API Documentation
1635
+ #
1636
+ # @overload disassociate_routing_profile_queues(params = {})
1637
+ # @param [Hash] params ({})
1638
+ def disassociate_routing_profile_queues(params = {}, options = {})
1639
+ req = build_request(:disassociate_routing_profile_queues, params)
1640
+ req.send_request(options)
1641
+ end
1642
+
1643
+ # Deletes the specified security key.
1644
+ #
1645
+ # @option params [required, String] :instance_id
1646
+ # The identifier of the Amazon Connect instance.
1647
+ #
1648
+ # @option params [required, String] :association_id
1649
+ # The existing association identifier that uniquely identifies the
1650
+ # resource type and storage config for the given instance ID.
1651
+ #
1652
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
1653
+ #
1654
+ # @example Request syntax with placeholder values
1655
+ #
1656
+ # resp = client.disassociate_security_key({
1657
+ # instance_id: "InstanceId", # required
1658
+ # association_id: "AssociationId", # required
1659
+ # })
1660
+ #
1661
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DisassociateSecurityKey AWS API Documentation
886
1662
  #
887
- # @overload disassociate_routing_profile_queues(params = {})
1663
+ # @overload disassociate_security_key(params = {})
888
1664
  # @param [Hash] params ({})
889
- def disassociate_routing_profile_queues(params = {}, options = {})
890
- req = build_request(:disassociate_routing_profile_queues, params)
1665
+ def disassociate_security_key(params = {}, options = {})
1666
+ req = build_request(:disassociate_security_key, params)
891
1667
  req.send_request(options)
892
1668
  end
893
1669
 
@@ -941,14 +1717,14 @@ module Aws::Connect
941
1717
  # The queues, up to 100, or channels, to use to filter the metrics
942
1718
  # returned. Metric data is retrieved only for the resources associated
943
1719
  # with the queues or channels included in the filter. You can include
944
- # both queue IDs and queue ARNs in the same request. Both `VOICE` and
945
- # `CHAT` channels are supported.
1720
+ # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
1721
+ # TASK channels are supported.
946
1722
  #
947
1723
  # @option params [Array<String>] :groupings
948
1724
  # The grouping applied to the metrics returned. For example, when
949
1725
  # grouped by `QUEUE`, the metrics returned apply to each queue rather
950
1726
  # than aggregated for all queues. If you group by `CHANNEL`, you should
951
- # include a Channels filter. Both `VOICE` and `CHAT` channels are
1727
+ # include a Channels filter. VOICE, CHAT, and TASK channels are
952
1728
  # supported.
953
1729
  #
954
1730
  # If no `Grouping` is included in the request, a summary of metrics is
@@ -1088,7 +1864,7 @@ module Aws::Connect
1088
1864
  # instance_id: "InstanceId", # required
1089
1865
  # filters: { # required
1090
1866
  # queues: ["QueueId"],
1091
- # channels: ["VOICE"], # accepts VOICE, CHAT
1867
+ # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
1092
1868
  # },
1093
1869
  # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
1094
1870
  # current_metrics: [ # required
@@ -1107,7 +1883,7 @@ module Aws::Connect
1107
1883
  # resp.metric_results #=> Array
1108
1884
  # resp.metric_results[0].dimensions.queue.id #=> String
1109
1885
  # resp.metric_results[0].dimensions.queue.arn #=> String
1110
- # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT"
1886
+ # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
1111
1887
  # resp.metric_results[0].collections #=> Array
1112
1888
  # resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
1113
1889
  # resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
@@ -1189,8 +1965,8 @@ module Aws::Connect
1189
1965
  # The queues, up to 100, or channels, to use to filter the metrics
1190
1966
  # returned. Metric data is retrieved only for the resources associated
1191
1967
  # with the queues or channels included in the filter. You can include
1192
- # both queue IDs and queue ARNs in the same request. Both `VOICE` and
1193
- # `CHAT` channels are supported.
1968
+ # both queue IDs and queue ARNs in the same request. VOICE, CHAT, and
1969
+ # TASK channels are supported.
1194
1970
  #
1195
1971
  # @option params [Array<String>] :groupings
1196
1972
  # The grouping applied to the metrics returned. For example, when
@@ -1390,7 +2166,7 @@ module Aws::Connect
1390
2166
  # end_time: Time.now, # required
1391
2167
  # filters: { # required
1392
2168
  # queues: ["QueueId"],
1393
- # channels: ["VOICE"], # accepts VOICE, CHAT
2169
+ # channels: ["VOICE"], # accepts VOICE, CHAT, TASK
1394
2170
  # },
1395
2171
  # groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
1396
2172
  # historical_metrics: [ # required
@@ -1414,7 +2190,7 @@ module Aws::Connect
1414
2190
  # resp.metric_results #=> Array
1415
2191
  # resp.metric_results[0].dimensions.queue.id #=> String
1416
2192
  # resp.metric_results[0].dimensions.queue.arn #=> String
1417
- # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT"
2193
+ # resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT", "TASK"
1418
2194
  # resp.metric_results[0].collections #=> Array
1419
2195
  # resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
1420
2196
  # resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
@@ -1432,15 +2208,63 @@ module Aws::Connect
1432
2208
  req.send_request(options)
1433
2209
  end
1434
2210
 
2211
+ # Returns a paginated list of all approved origins associated with the
2212
+ # instance.
2213
+ #
2214
+ # @option params [required, String] :instance_id
2215
+ # The identifier of the Amazon Connect instance.
2216
+ #
2217
+ # @option params [String] :next_token
2218
+ # The token for the next set of results. Use the value returned in the
2219
+ # previous response in the next request to retrieve the next set of
2220
+ # results.
2221
+ #
2222
+ # @option params [Integer] :max_results
2223
+ # The maximimum number of results to return per page.
2224
+ #
2225
+ # @return [Types::ListApprovedOriginsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2226
+ #
2227
+ # * {Types::ListApprovedOriginsResponse#origins #origins} => Array&lt;String&gt;
2228
+ # * {Types::ListApprovedOriginsResponse#next_token #next_token} => String
2229
+ #
2230
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2231
+ #
2232
+ # @example Request syntax with placeholder values
2233
+ #
2234
+ # resp = client.list_approved_origins({
2235
+ # instance_id: "InstanceId", # required
2236
+ # next_token: "NextToken",
2237
+ # max_results: 1,
2238
+ # })
2239
+ #
2240
+ # @example Response structure
2241
+ #
2242
+ # resp.origins #=> Array
2243
+ # resp.origins[0] #=> String
2244
+ # resp.next_token #=> String
2245
+ #
2246
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListApprovedOrigins AWS API Documentation
2247
+ #
2248
+ # @overload list_approved_origins(params = {})
2249
+ # @param [Hash] params ({})
2250
+ def list_approved_origins(params = {}, options = {})
2251
+ req = build_request(:list_approved_origins, params)
2252
+ req.send_request(options)
2253
+ end
2254
+
1435
2255
  # Provides information about the contact flows for the specified Amazon
1436
2256
  # Connect instance.
1437
2257
  #
1438
- # For more information about contact flows, see [Contact Flows][1] in
2258
+ # You can also create and update contact flows using the [Amazon Connect
2259
+ # Flow language][1].
2260
+ #
2261
+ # For more information about contact flows, see [Contact Flows][2] in
1439
2262
  # the *Amazon Connect Administrator Guide*.
1440
2263
  #
1441
2264
  #
1442
2265
  #
1443
- # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/concepts-contact-flows.html
2266
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html
2267
+ # [2]: https://docs.aws.amazon.com/connect/latest/adminguide/concepts-contact-flows.html
1444
2268
  #
1445
2269
  # @option params [required, String] :instance_id
1446
2270
  # The identifier of the Amazon Connect instance.
@@ -1481,24 +2305,331 @@ module Aws::Connect
1481
2305
  # resp.contact_flow_summary_list[0].contact_flow_type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
1482
2306
  # resp.next_token #=> String
1483
2307
  #
1484
- # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlows AWS API Documentation
2308
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlows AWS API Documentation
2309
+ #
2310
+ # @overload list_contact_flows(params = {})
2311
+ # @param [Hash] params ({})
2312
+ def list_contact_flows(params = {}, options = {})
2313
+ req = build_request(:list_contact_flows, params)
2314
+ req.send_request(options)
2315
+ end
2316
+
2317
+ # Provides information about the hours of operation for the specified
2318
+ # Amazon Connect instance.
2319
+ #
2320
+ # For more information about hours of operation, see [Set the Hours of
2321
+ # Operation for a Queue][1] in the *Amazon Connect Administrator Guide*.
2322
+ #
2323
+ #
2324
+ #
2325
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/set-hours-operation.html
2326
+ #
2327
+ # @option params [required, String] :instance_id
2328
+ # The identifier of the Amazon Connect instance.
2329
+ #
2330
+ # @option params [String] :next_token
2331
+ # The token for the next set of results. Use the value returned in the
2332
+ # previous response in the next request to retrieve the next set of
2333
+ # results.
2334
+ #
2335
+ # @option params [Integer] :max_results
2336
+ # The maximimum number of results to return per page.
2337
+ #
2338
+ # @return [Types::ListHoursOfOperationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2339
+ #
2340
+ # * {Types::ListHoursOfOperationsResponse#hours_of_operation_summary_list #hours_of_operation_summary_list} => Array&lt;Types::HoursOfOperationSummary&gt;
2341
+ # * {Types::ListHoursOfOperationsResponse#next_token #next_token} => String
2342
+ #
2343
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2344
+ #
2345
+ # @example Request syntax with placeholder values
2346
+ #
2347
+ # resp = client.list_hours_of_operations({
2348
+ # instance_id: "InstanceId", # required
2349
+ # next_token: "NextToken",
2350
+ # max_results: 1,
2351
+ # })
2352
+ #
2353
+ # @example Response structure
2354
+ #
2355
+ # resp.hours_of_operation_summary_list #=> Array
2356
+ # resp.hours_of_operation_summary_list[0].id #=> String
2357
+ # resp.hours_of_operation_summary_list[0].arn #=> String
2358
+ # resp.hours_of_operation_summary_list[0].name #=> String
2359
+ # resp.next_token #=> String
2360
+ #
2361
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListHoursOfOperations AWS API Documentation
2362
+ #
2363
+ # @overload list_hours_of_operations(params = {})
2364
+ # @param [Hash] params ({})
2365
+ def list_hours_of_operations(params = {}, options = {})
2366
+ req = build_request(:list_hours_of_operations, params)
2367
+ req.send_request(options)
2368
+ end
2369
+
2370
+ # This API is in preview release for Amazon Connect and is subject to
2371
+ # change.
2372
+ #
2373
+ # Returns a paginated list of all attribute types for the given
2374
+ # instance.
2375
+ #
2376
+ # @option params [required, String] :instance_id
2377
+ # The identifier of the Amazon Connect instance.
2378
+ #
2379
+ # @option params [String] :next_token
2380
+ # The token for the next set of results. Use the value returned in the
2381
+ # previous response in the next request to retrieve the next set of
2382
+ # results.
2383
+ #
2384
+ # @option params [Integer] :max_results
2385
+ # The maximimum number of results to return per page.
2386
+ #
2387
+ # @return [Types::ListInstanceAttributesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2388
+ #
2389
+ # * {Types::ListInstanceAttributesResponse#attributes #attributes} => Array&lt;Types::Attribute&gt;
2390
+ # * {Types::ListInstanceAttributesResponse#next_token #next_token} => String
2391
+ #
2392
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2393
+ #
2394
+ # @example Request syntax with placeholder values
2395
+ #
2396
+ # resp = client.list_instance_attributes({
2397
+ # instance_id: "InstanceId", # required
2398
+ # next_token: "NextToken",
2399
+ # max_results: 1,
2400
+ # })
2401
+ #
2402
+ # @example Response structure
2403
+ #
2404
+ # resp.attributes #=> Array
2405
+ # resp.attributes[0].attribute_type #=> String, one of "INBOUND_CALLS", "OUTBOUND_CALLS", "CONTACTFLOW_LOGS", "CONTACT_LENS", "AUTO_RESOLVE_BEST_VOICES", "USE_CUSTOM_TTS_VOICES", "EARLY_MEDIA"
2406
+ # resp.attributes[0].value #=> String
2407
+ # resp.next_token #=> String
2408
+ #
2409
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListInstanceAttributes AWS API Documentation
2410
+ #
2411
+ # @overload list_instance_attributes(params = {})
2412
+ # @param [Hash] params ({})
2413
+ def list_instance_attributes(params = {}, options = {})
2414
+ req = build_request(:list_instance_attributes, params)
2415
+ req.send_request(options)
2416
+ end
2417
+
2418
+ # This API is in preview release for Amazon Connect and is subject to
2419
+ # change.
2420
+ #
2421
+ # Returns a paginated list of storage configs for the identified
2422
+ # instance and resource type.
2423
+ #
2424
+ # @option params [required, String] :instance_id
2425
+ # The identifier of the Amazon Connect instance.
2426
+ #
2427
+ # @option params [required, String] :resource_type
2428
+ # A valid resource type.
2429
+ #
2430
+ # @option params [String] :next_token
2431
+ # The token for the next set of results. Use the value returned in the
2432
+ # previous response in the next request to retrieve the next set of
2433
+ # results.
2434
+ #
2435
+ # @option params [Integer] :max_results
2436
+ # The maximimum number of results to return per page.
2437
+ #
2438
+ # @return [Types::ListInstanceStorageConfigsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2439
+ #
2440
+ # * {Types::ListInstanceStorageConfigsResponse#storage_configs #storage_configs} => Array&lt;Types::InstanceStorageConfig&gt;
2441
+ # * {Types::ListInstanceStorageConfigsResponse#next_token #next_token} => String
2442
+ #
2443
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2444
+ #
2445
+ # @example Request syntax with placeholder values
2446
+ #
2447
+ # resp = client.list_instance_storage_configs({
2448
+ # instance_id: "InstanceId", # required
2449
+ # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS
2450
+ # next_token: "NextToken",
2451
+ # max_results: 1,
2452
+ # })
2453
+ #
2454
+ # @example Response structure
2455
+ #
2456
+ # resp.storage_configs #=> Array
2457
+ # resp.storage_configs[0].association_id #=> String
2458
+ # resp.storage_configs[0].storage_type #=> String, one of "S3", "KINESIS_VIDEO_STREAM", "KINESIS_STREAM", "KINESIS_FIREHOSE"
2459
+ # resp.storage_configs[0].s3_config.bucket_name #=> String
2460
+ # resp.storage_configs[0].s3_config.bucket_prefix #=> String
2461
+ # resp.storage_configs[0].s3_config.encryption_config.encryption_type #=> String, one of "KMS"
2462
+ # resp.storage_configs[0].s3_config.encryption_config.key_id #=> String
2463
+ # resp.storage_configs[0].kinesis_video_stream_config.prefix #=> String
2464
+ # resp.storage_configs[0].kinesis_video_stream_config.retention_period_hours #=> Integer
2465
+ # resp.storage_configs[0].kinesis_video_stream_config.encryption_config.encryption_type #=> String, one of "KMS"
2466
+ # resp.storage_configs[0].kinesis_video_stream_config.encryption_config.key_id #=> String
2467
+ # resp.storage_configs[0].kinesis_stream_config.stream_arn #=> String
2468
+ # resp.storage_configs[0].kinesis_firehose_config.firehose_arn #=> String
2469
+ # resp.next_token #=> String
2470
+ #
2471
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListInstanceStorageConfigs AWS API Documentation
2472
+ #
2473
+ # @overload list_instance_storage_configs(params = {})
2474
+ # @param [Hash] params ({})
2475
+ def list_instance_storage_configs(params = {}, options = {})
2476
+ req = build_request(:list_instance_storage_configs, params)
2477
+ req.send_request(options)
2478
+ end
2479
+
2480
+ # This API is in preview release for Amazon Connect and is subject to
2481
+ # change.
2482
+ #
2483
+ # Return a list of instances which are in active state,
2484
+ # creation-in-progress state, and failed state. Instances that aren't
2485
+ # successfully created (they are in a failed state) are returned only
2486
+ # for 24 hours after the CreateInstance API was invoked.
2487
+ #
2488
+ # @option params [String] :next_token
2489
+ # The token for the next set of results. Use the value returned in the
2490
+ # previous response in the next request to retrieve the next set of
2491
+ # results.
2492
+ #
2493
+ # @option params [Integer] :max_results
2494
+ # The maximimum number of results to return per page.
2495
+ #
2496
+ # @return [Types::ListInstancesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2497
+ #
2498
+ # * {Types::ListInstancesResponse#instance_summary_list #instance_summary_list} => Array&lt;Types::InstanceSummary&gt;
2499
+ # * {Types::ListInstancesResponse#next_token #next_token} => String
2500
+ #
2501
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2502
+ #
2503
+ # @example Request syntax with placeholder values
2504
+ #
2505
+ # resp = client.list_instances({
2506
+ # next_token: "NextToken",
2507
+ # max_results: 1,
2508
+ # })
2509
+ #
2510
+ # @example Response structure
2511
+ #
2512
+ # resp.instance_summary_list #=> Array
2513
+ # resp.instance_summary_list[0].id #=> String
2514
+ # resp.instance_summary_list[0].arn #=> String
2515
+ # resp.instance_summary_list[0].identity_management_type #=> String, one of "SAML", "CONNECT_MANAGED", "EXISTING_DIRECTORY"
2516
+ # resp.instance_summary_list[0].instance_alias #=> String
2517
+ # resp.instance_summary_list[0].created_time #=> Time
2518
+ # resp.instance_summary_list[0].service_role #=> String
2519
+ # resp.instance_summary_list[0].instance_status #=> String, one of "CREATION_IN_PROGRESS", "ACTIVE", "CREATION_FAILED"
2520
+ # resp.instance_summary_list[0].inbound_calls_enabled #=> Boolean
2521
+ # resp.instance_summary_list[0].outbound_calls_enabled #=> Boolean
2522
+ # resp.next_token #=> String
2523
+ #
2524
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListInstances AWS API Documentation
2525
+ #
2526
+ # @overload list_instances(params = {})
2527
+ # @param [Hash] params ({})
2528
+ def list_instances(params = {}, options = {})
2529
+ req = build_request(:list_instances, params)
2530
+ req.send_request(options)
2531
+ end
2532
+
2533
+ # This API is in preview release for Amazon Connect and is subject to
2534
+ # change.
2535
+ #
2536
+ # Provides summary information about the AppIntegration associations for
2537
+ # the specified Amazon Connect instance.
2538
+ #
2539
+ # @option params [required, String] :instance_id
2540
+ # The identifier of the Amazon Connect instance.
2541
+ #
2542
+ # @option params [String] :next_token
2543
+ # The token for the next set of results. Use the value returned in the
2544
+ # previous response in the next request to retrieve the next set of
2545
+ # results.
2546
+ #
2547
+ # @option params [Integer] :max_results
2548
+ # The maximimum number of results to return per page.
2549
+ #
2550
+ # @return [Types::ListIntegrationAssociationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2551
+ #
2552
+ # * {Types::ListIntegrationAssociationsResponse#integration_association_summary_list #integration_association_summary_list} => Array&lt;Types::IntegrationAssociationSummary&gt;
2553
+ # * {Types::ListIntegrationAssociationsResponse#next_token #next_token} => String
2554
+ #
2555
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2556
+ #
2557
+ # @example Request syntax with placeholder values
2558
+ #
2559
+ # resp = client.list_integration_associations({
2560
+ # instance_id: "InstanceId", # required
2561
+ # next_token: "NextToken",
2562
+ # max_results: 1,
2563
+ # })
2564
+ #
2565
+ # @example Response structure
2566
+ #
2567
+ # resp.integration_association_summary_list #=> Array
2568
+ # resp.integration_association_summary_list[0].integration_association_id #=> String
2569
+ # resp.integration_association_summary_list[0].integration_association_arn #=> String
2570
+ # resp.integration_association_summary_list[0].instance_id #=> String
2571
+ # resp.integration_association_summary_list[0].integration_type #=> String, one of "EVENT"
2572
+ # resp.integration_association_summary_list[0].integration_arn #=> String
2573
+ # resp.integration_association_summary_list[0].source_application_url #=> String
2574
+ # resp.integration_association_summary_list[0].source_application_name #=> String
2575
+ # resp.integration_association_summary_list[0].source_type #=> String, one of "SALESFORCE", "ZENDESK"
2576
+ # resp.next_token #=> String
2577
+ #
2578
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListIntegrationAssociations AWS API Documentation
2579
+ #
2580
+ # @overload list_integration_associations(params = {})
2581
+ # @param [Hash] params ({})
2582
+ def list_integration_associations(params = {}, options = {})
2583
+ req = build_request(:list_integration_associations, params)
2584
+ req.send_request(options)
2585
+ end
2586
+
2587
+ # Returns a paginated list of all the Lambda functions that show up in
2588
+ # the drop-down options in the relevant contact flow blocks.
2589
+ #
2590
+ # @option params [required, String] :instance_id
2591
+ # The identifier of the Amazon Connect instance.
2592
+ #
2593
+ # @option params [String] :next_token
2594
+ # The token for the next set of results. Use the value returned in the
2595
+ # previous response in the next request to retrieve the next set of
2596
+ # results.
2597
+ #
2598
+ # @option params [Integer] :max_results
2599
+ # The maximimum number of results to return per page.
2600
+ #
2601
+ # @return [Types::ListLambdaFunctionsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2602
+ #
2603
+ # * {Types::ListLambdaFunctionsResponse#lambda_functions #lambda_functions} => Array&lt;String&gt;
2604
+ # * {Types::ListLambdaFunctionsResponse#next_token #next_token} => String
2605
+ #
2606
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2607
+ #
2608
+ # @example Request syntax with placeholder values
2609
+ #
2610
+ # resp = client.list_lambda_functions({
2611
+ # instance_id: "InstanceId", # required
2612
+ # next_token: "NextToken",
2613
+ # max_results: 1,
2614
+ # })
2615
+ #
2616
+ # @example Response structure
2617
+ #
2618
+ # resp.lambda_functions #=> Array
2619
+ # resp.lambda_functions[0] #=> String
2620
+ # resp.next_token #=> String
2621
+ #
2622
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListLambdaFunctions AWS API Documentation
1485
2623
  #
1486
- # @overload list_contact_flows(params = {})
2624
+ # @overload list_lambda_functions(params = {})
1487
2625
  # @param [Hash] params ({})
1488
- def list_contact_flows(params = {}, options = {})
1489
- req = build_request(:list_contact_flows, params)
2626
+ def list_lambda_functions(params = {}, options = {})
2627
+ req = build_request(:list_lambda_functions, params)
1490
2628
  req.send_request(options)
1491
2629
  end
1492
2630
 
1493
- # Provides information about the hours of operation for the specified
1494
- # Amazon Connect instance.
1495
- #
1496
- # For more information about hours of operation, see [Set the Hours of
1497
- # Operation for a Queue][1] in the *Amazon Connect Administrator Guide*.
1498
- #
1499
- #
1500
- #
1501
- # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/set-hours-operation.html
2631
+ # Returns a paginated list of all the Amazon Lex bots currently
2632
+ # associated with the instance.
1502
2633
  #
1503
2634
  # @option params [required, String] :instance_id
1504
2635
  # The identifier of the Amazon Connect instance.
@@ -1511,16 +2642,16 @@ module Aws::Connect
1511
2642
  # @option params [Integer] :max_results
1512
2643
  # The maximimum number of results to return per page.
1513
2644
  #
1514
- # @return [Types::ListHoursOfOperationsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2645
+ # @return [Types::ListLexBotsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
1515
2646
  #
1516
- # * {Types::ListHoursOfOperationsResponse#hours_of_operation_summary_list #hours_of_operation_summary_list} => Array&lt;Types::HoursOfOperationSummary&gt;
1517
- # * {Types::ListHoursOfOperationsResponse#next_token #next_token} => String
2647
+ # * {Types::ListLexBotsResponse#lex_bots #lex_bots} => Array&lt;Types::LexBot&gt;
2648
+ # * {Types::ListLexBotsResponse#next_token #next_token} => String
1518
2649
  #
1519
2650
  # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
1520
2651
  #
1521
2652
  # @example Request syntax with placeholder values
1522
2653
  #
1523
- # resp = client.list_hours_of_operations({
2654
+ # resp = client.list_lex_bots({
1524
2655
  # instance_id: "InstanceId", # required
1525
2656
  # next_token: "NextToken",
1526
2657
  # max_results: 1,
@@ -1528,18 +2659,17 @@ module Aws::Connect
1528
2659
  #
1529
2660
  # @example Response structure
1530
2661
  #
1531
- # resp.hours_of_operation_summary_list #=> Array
1532
- # resp.hours_of_operation_summary_list[0].id #=> String
1533
- # resp.hours_of_operation_summary_list[0].arn #=> String
1534
- # resp.hours_of_operation_summary_list[0].name #=> String
2662
+ # resp.lex_bots #=> Array
2663
+ # resp.lex_bots[0].name #=> String
2664
+ # resp.lex_bots[0].lex_region #=> String
1535
2665
  # resp.next_token #=> String
1536
2666
  #
1537
- # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListHoursOfOperations AWS API Documentation
2667
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListLexBots AWS API Documentation
1538
2668
  #
1539
- # @overload list_hours_of_operations(params = {})
2669
+ # @overload list_lex_bots(params = {})
1540
2670
  # @param [Hash] params ({})
1541
- def list_hours_of_operations(params = {}, options = {})
1542
- req = build_request(:list_hours_of_operations, params)
2671
+ def list_lex_bots(params = {}, options = {})
2672
+ req = build_request(:list_lex_bots, params)
1543
2673
  req.send_request(options)
1544
2674
  end
1545
2675
 
@@ -1752,7 +2882,7 @@ module Aws::Connect
1752
2882
  # resp.routing_profile_queue_config_summary_list[0].queue_name #=> String
1753
2883
  # resp.routing_profile_queue_config_summary_list[0].priority #=> Integer
1754
2884
  # resp.routing_profile_queue_config_summary_list[0].delay #=> Integer
1755
- # resp.routing_profile_queue_config_summary_list[0].channel #=> String, one of "VOICE", "CHAT"
2885
+ # resp.routing_profile_queue_config_summary_list[0].channel #=> String, one of "VOICE", "CHAT", "TASK"
1756
2886
  #
1757
2887
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListRoutingProfileQueues AWS API Documentation
1758
2888
  #
@@ -1818,6 +2948,52 @@ module Aws::Connect
1818
2948
  req.send_request(options)
1819
2949
  end
1820
2950
 
2951
+ # Returns a paginated list of all security keys associated with the
2952
+ # instance.
2953
+ #
2954
+ # @option params [required, String] :instance_id
2955
+ # The identifier of the Amazon Connect instance.
2956
+ #
2957
+ # @option params [String] :next_token
2958
+ # The token for the next set of results. Use the value returned in the
2959
+ # previous response in the next request to retrieve the next set of
2960
+ # results.
2961
+ #
2962
+ # @option params [Integer] :max_results
2963
+ # The maximimum number of results to return per page.
2964
+ #
2965
+ # @return [Types::ListSecurityKeysResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
2966
+ #
2967
+ # * {Types::ListSecurityKeysResponse#security_keys #security_keys} => Array&lt;Types::SecurityKey&gt;
2968
+ # * {Types::ListSecurityKeysResponse#next_token #next_token} => String
2969
+ #
2970
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
2971
+ #
2972
+ # @example Request syntax with placeholder values
2973
+ #
2974
+ # resp = client.list_security_keys({
2975
+ # instance_id: "InstanceId", # required
2976
+ # next_token: "NextToken",
2977
+ # max_results: 1,
2978
+ # })
2979
+ #
2980
+ # @example Response structure
2981
+ #
2982
+ # resp.security_keys #=> Array
2983
+ # resp.security_keys[0].association_id #=> String
2984
+ # resp.security_keys[0].key #=> String
2985
+ # resp.security_keys[0].creation_time #=> Time
2986
+ # resp.next_token #=> String
2987
+ #
2988
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListSecurityKeys AWS API Documentation
2989
+ #
2990
+ # @overload list_security_keys(params = {})
2991
+ # @param [Hash] params ({})
2992
+ def list_security_keys(params = {}, options = {})
2993
+ req = build_request(:list_security_keys, params)
2994
+ req.send_request(options)
2995
+ end
2996
+
1821
2997
  # Provides summary information about the security profiles for the
1822
2998
  # specified Amazon Connect instance.
1823
2999
  #
@@ -1907,6 +3083,58 @@ module Aws::Connect
1907
3083
  req.send_request(options)
1908
3084
  end
1909
3085
 
3086
+ # This API is in preview release for Amazon Connect and is subject to
3087
+ # change.
3088
+ #
3089
+ # List the use cases.
3090
+ #
3091
+ # @option params [required, String] :instance_id
3092
+ # The identifier of the Amazon Connect instance.
3093
+ #
3094
+ # @option params [required, String] :integration_association_id
3095
+ # The identifier for the integration association.
3096
+ #
3097
+ # @option params [String] :next_token
3098
+ # The token for the next set of results. Use the value returned in the
3099
+ # previous response in the next request to retrieve the next set of
3100
+ # results.
3101
+ #
3102
+ # @option params [Integer] :max_results
3103
+ # The maximimum number of results to return per page.
3104
+ #
3105
+ # @return [Types::ListUseCasesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3106
+ #
3107
+ # * {Types::ListUseCasesResponse#use_case_summary_list #use_case_summary_list} => Array&lt;Types::UseCase&gt;
3108
+ # * {Types::ListUseCasesResponse#next_token #next_token} => String
3109
+ #
3110
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
3111
+ #
3112
+ # @example Request syntax with placeholder values
3113
+ #
3114
+ # resp = client.list_use_cases({
3115
+ # instance_id: "InstanceId", # required
3116
+ # integration_association_id: "IntegrationAssociationId", # required
3117
+ # next_token: "NextToken",
3118
+ # max_results: 1,
3119
+ # })
3120
+ #
3121
+ # @example Response structure
3122
+ #
3123
+ # resp.use_case_summary_list #=> Array
3124
+ # resp.use_case_summary_list[0].use_case_id #=> String
3125
+ # resp.use_case_summary_list[0].use_case_arn #=> String
3126
+ # resp.use_case_summary_list[0].use_case_type #=> String, one of "RULES_EVALUATION"
3127
+ # resp.next_token #=> String
3128
+ #
3129
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListUseCases AWS API Documentation
3130
+ #
3131
+ # @overload list_use_cases(params = {})
3132
+ # @param [Hash] params ({})
3133
+ def list_use_cases(params = {}, options = {})
3134
+ req = build_request(:list_use_cases, params)
3135
+ req.send_request(options)
3136
+ end
3137
+
1910
3138
  # Provides summary information about the hierarchy groups for the
1911
3139
  # specified Amazon Connect instance.
1912
3140
  #
@@ -2293,6 +3521,89 @@ module Aws::Connect
2293
3521
  req.send_request(options)
2294
3522
  end
2295
3523
 
3524
+ # Initiates a contact flow to start a new task.
3525
+ #
3526
+ # @option params [required, String] :instance_id
3527
+ # The identifier of the Amazon Connect instance.
3528
+ #
3529
+ # @option params [String] :previous_contact_id
3530
+ # The identifier of the previous chat, voice, or task contact.
3531
+ #
3532
+ # @option params [required, String] :contact_flow_id
3533
+ # The identifier of the contact flow for initiating the tasks. To see
3534
+ # the ContactFlowId in the Amazon Connect console user interface, on the
3535
+ # navigation menu go to **Routing**, **Contact Flows**. Choose the
3536
+ # contact flow. On the contact flow page, under the name of the contact
3537
+ # flow, choose **Show additional flow information**. The ContactFlowId
3538
+ # is the last part of the ARN, shown here in bold:
3539
+ #
3540
+ # arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/**846ec553-a005-41c0-8341-xxxxxxxxxxxx**
3541
+ #
3542
+ # @option params [Hash<String,String>] :attributes
3543
+ # A custom key-value pair using an attribute map. The attributes are
3544
+ # standard Amazon Connect attributes, and can be accessed in contact
3545
+ # flows just like any other contact attributes.
3546
+ #
3547
+ # There can be up to 32,768 UTF-8 bytes across all key-value pairs per
3548
+ # contact. Attribute keys can include only alphanumeric, dash, and
3549
+ # underscore characters.
3550
+ #
3551
+ # @option params [required, String] :name
3552
+ # The name of a task that is shown to an agent in the Contact Control
3553
+ # Panel (CCP).
3554
+ #
3555
+ # @option params [Hash<String,Types::Reference>] :references
3556
+ # A formatted URL that is shown to an agent in the Contact Control Panel
3557
+ # (CCP).
3558
+ #
3559
+ # @option params [String] :description
3560
+ # A description of the task that is shown to an agent in the Contact
3561
+ # Control Panel (CCP).
3562
+ #
3563
+ # @option params [String] :client_token
3564
+ # A unique, case-sensitive identifier that you provide to ensure the
3565
+ # idempotency of the request.
3566
+ #
3567
+ # **A suitable default value is auto-generated.** You should normally
3568
+ # not need to pass this option.**
3569
+ #
3570
+ # @return [Types::StartTaskContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
3571
+ #
3572
+ # * {Types::StartTaskContactResponse#contact_id #contact_id} => String
3573
+ #
3574
+ # @example Request syntax with placeholder values
3575
+ #
3576
+ # resp = client.start_task_contact({
3577
+ # instance_id: "InstanceId", # required
3578
+ # previous_contact_id: "ContactId",
3579
+ # contact_flow_id: "ContactFlowId", # required
3580
+ # attributes: {
3581
+ # "AttributeName" => "AttributeValue",
3582
+ # },
3583
+ # name: "Name", # required
3584
+ # references: {
3585
+ # "ReferenceKey" => {
3586
+ # value: "ReferenceValue", # required
3587
+ # type: "URL", # required, accepts URL
3588
+ # },
3589
+ # },
3590
+ # description: "Description",
3591
+ # client_token: "ClientToken",
3592
+ # })
3593
+ #
3594
+ # @example Response structure
3595
+ #
3596
+ # resp.contact_id #=> String
3597
+ #
3598
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartTaskContact AWS API Documentation
3599
+ #
3600
+ # @overload start_task_contact(params = {})
3601
+ # @param [Hash] params ({})
3602
+ def start_task_contact(params = {}, options = {})
3603
+ req = build_request(:start_task_contact, params)
3604
+ req.send_request(options)
3605
+ end
3606
+
2296
3607
  # Ends the specified contact.
2297
3608
  #
2298
3609
  # @option params [required, String] :contact_id
@@ -2399,7 +3710,8 @@ module Aws::Connect
2399
3710
 
2400
3711
  # Adds the specified tags to the specified resource.
2401
3712
  #
2402
- # The supported resource type is users.
3713
+ # The supported resource types are users, routing profiles, and contact
3714
+ # flows.
2403
3715
  #
2404
3716
  # For sample policies that use tags, see [Amazon Connect Identity-Based
2405
3717
  # Policy Examples][1] in the *Amazon Connect Administrator Guide*.
@@ -2523,6 +3835,13 @@ module Aws::Connect
2523
3835
 
2524
3836
  # Updates the specified contact flow.
2525
3837
  #
3838
+ # You can also create and update contact flows using the [Amazon Connect
3839
+ # Flow language][1].
3840
+ #
3841
+ #
3842
+ #
3843
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html
3844
+ #
2526
3845
  # @option params [required, String] :instance_id
2527
3846
  # The identifier of the Amazon Connect instance.
2528
3847
  #
@@ -2530,7 +3849,13 @@ module Aws::Connect
2530
3849
  # The identifier of the contact flow.
2531
3850
  #
2532
3851
  # @option params [required, String] :content
2533
- # The content of the contact flow.
3852
+ # The JSON string that represents contact flow’s content. For an
3853
+ # example, see [Example contact flow in Amazon Connect Flow language][1]
3854
+ # in the *Amazon Connect Administrator Guide*.
3855
+ #
3856
+ #
3857
+ #
3858
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/flow-language-example.html
2534
3859
  #
2535
3860
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
2536
3861
  #
@@ -2553,6 +3878,13 @@ module Aws::Connect
2553
3878
 
2554
3879
  # The name of the contact flow.
2555
3880
  #
3881
+ # You can also create and update contact flows using the [Amazon Connect
3882
+ # Flow language][1].
3883
+ #
3884
+ #
3885
+ #
3886
+ # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html
3887
+ #
2556
3888
  # @option params [required, String] :instance_id
2557
3889
  # The identifier of the Amazon Connect instance.
2558
3890
  #
@@ -2585,6 +3917,103 @@ module Aws::Connect
2585
3917
  req.send_request(options)
2586
3918
  end
2587
3919
 
3920
+ # This API is in preview release for Amazon Connect and is subject to
3921
+ # change.
3922
+ #
3923
+ # Updates the value for the specified attribute type.
3924
+ #
3925
+ # @option params [required, String] :instance_id
3926
+ # The identifier of the Amazon Connect instance.
3927
+ #
3928
+ # @option params [required, String] :attribute_type
3929
+ # The type of attribute.
3930
+ #
3931
+ # @option params [required, String] :value
3932
+ # The value for the attribute. Maximum character limit is 100.
3933
+ #
3934
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
3935
+ #
3936
+ # @example Request syntax with placeholder values
3937
+ #
3938
+ # resp = client.update_instance_attribute({
3939
+ # instance_id: "InstanceId", # required
3940
+ # attribute_type: "INBOUND_CALLS", # required, accepts INBOUND_CALLS, OUTBOUND_CALLS, CONTACTFLOW_LOGS, CONTACT_LENS, AUTO_RESOLVE_BEST_VOICES, USE_CUSTOM_TTS_VOICES, EARLY_MEDIA
3941
+ # value: "InstanceAttributeValue", # required
3942
+ # })
3943
+ #
3944
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateInstanceAttribute AWS API Documentation
3945
+ #
3946
+ # @overload update_instance_attribute(params = {})
3947
+ # @param [Hash] params ({})
3948
+ def update_instance_attribute(params = {}, options = {})
3949
+ req = build_request(:update_instance_attribute, params)
3950
+ req.send_request(options)
3951
+ end
3952
+
3953
+ # This API is in preview release for Amazon Connect and is subject to
3954
+ # change.
3955
+ #
3956
+ # Updates an existing configuration for a resource type. This API is
3957
+ # idempotent.
3958
+ #
3959
+ # @option params [required, String] :instance_id
3960
+ # The identifier of the Amazon Connect instance.
3961
+ #
3962
+ # @option params [required, String] :association_id
3963
+ # The existing association identifier that uniquely identifies the
3964
+ # resource type and storage config for the given instance ID.
3965
+ #
3966
+ # @option params [required, String] :resource_type
3967
+ # A valid resource type.
3968
+ #
3969
+ # @option params [required, Types::InstanceStorageConfig] :storage_config
3970
+ # The storage configuration for the instance.
3971
+ #
3972
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
3973
+ #
3974
+ # @example Request syntax with placeholder values
3975
+ #
3976
+ # resp = client.update_instance_storage_config({
3977
+ # instance_id: "InstanceId", # required
3978
+ # association_id: "AssociationId", # required
3979
+ # resource_type: "CHAT_TRANSCRIPTS", # required, accepts CHAT_TRANSCRIPTS, CALL_RECORDINGS, SCHEDULED_REPORTS, MEDIA_STREAMS, CONTACT_TRACE_RECORDS, AGENT_EVENTS
3980
+ # storage_config: { # required
3981
+ # association_id: "AssociationId",
3982
+ # storage_type: "S3", # required, accepts S3, KINESIS_VIDEO_STREAM, KINESIS_STREAM, KINESIS_FIREHOSE
3983
+ # s3_config: {
3984
+ # bucket_name: "BucketName", # required
3985
+ # bucket_prefix: "Prefix", # required
3986
+ # encryption_config: {
3987
+ # encryption_type: "KMS", # required, accepts KMS
3988
+ # key_id: "KeyId", # required
3989
+ # },
3990
+ # },
3991
+ # kinesis_video_stream_config: {
3992
+ # prefix: "Prefix", # required
3993
+ # retention_period_hours: 1, # required
3994
+ # encryption_config: { # required
3995
+ # encryption_type: "KMS", # required, accepts KMS
3996
+ # key_id: "KeyId", # required
3997
+ # },
3998
+ # },
3999
+ # kinesis_stream_config: {
4000
+ # stream_arn: "ARN", # required
4001
+ # },
4002
+ # kinesis_firehose_config: {
4003
+ # firehose_arn: "ARN", # required
4004
+ # },
4005
+ # },
4006
+ # })
4007
+ #
4008
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateInstanceStorageConfig AWS API Documentation
4009
+ #
4010
+ # @overload update_instance_storage_config(params = {})
4011
+ # @param [Hash] params ({})
4012
+ def update_instance_storage_config(params = {}, options = {})
4013
+ req = build_request(:update_instance_storage_config, params)
4014
+ req.send_request(options)
4015
+ end
4016
+
2588
4017
  # Updates the channels that agents can handle in the Contact Control
2589
4018
  # Panel (CCP) for a routing profile.
2590
4019
  #
@@ -2606,7 +4035,7 @@ module Aws::Connect
2606
4035
  # routing_profile_id: "RoutingProfileId", # required
2607
4036
  # media_concurrencies: [ # required
2608
4037
  # {
2609
- # channel: "VOICE", # required, accepts VOICE, CHAT
4038
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
2610
4039
  # concurrency: 1, # required
2611
4040
  # },
2612
4041
  # ],
@@ -2698,7 +4127,9 @@ module Aws::Connect
2698
4127
  # The identifier of the routing profile.
2699
4128
  #
2700
4129
  # @option params [required, Array<Types::RoutingProfileQueueConfig>] :queue_configs
2701
- # The queues to be updated for this routing profile.
4130
+ # The queues to be updated for this routing profile. Queues must first
4131
+ # be associated to the routing profile. You can do this using
4132
+ # AssociateRoutingProfileQueues.
2702
4133
  #
2703
4134
  # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
2704
4135
  #
@@ -2711,7 +4142,7 @@ module Aws::Connect
2711
4142
  # {
2712
4143
  # queue_reference: { # required
2713
4144
  # queue_id: "QueueId", # required
2714
- # channel: "VOICE", # required, accepts VOICE, CHAT
4145
+ # channel: "VOICE", # required, accepts VOICE, CHAT, TASK
2715
4146
  # },
2716
4147
  # priority: 1, # required
2717
4148
  # delay: 1, # required
@@ -2758,6 +4189,79 @@ module Aws::Connect
2758
4189
  req.send_request(options)
2759
4190
  end
2760
4191
 
4192
+ # Updates the name of the user hierarchy group.
4193
+ #
4194
+ # @option params [required, String] :name
4195
+ # The name of the hierarchy group. Must not be more than 100 characters.
4196
+ #
4197
+ # @option params [required, String] :hierarchy_group_id
4198
+ # The identifier of the hierarchy group.
4199
+ #
4200
+ # @option params [required, String] :instance_id
4201
+ # The identifier of the Amazon Connect instance.
4202
+ #
4203
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4204
+ #
4205
+ # @example Request syntax with placeholder values
4206
+ #
4207
+ # resp = client.update_user_hierarchy_group_name({
4208
+ # name: "HierarchyGroupName", # required
4209
+ # hierarchy_group_id: "HierarchyGroupId", # required
4210
+ # instance_id: "InstanceId", # required
4211
+ # })
4212
+ #
4213
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateUserHierarchyGroupName AWS API Documentation
4214
+ #
4215
+ # @overload update_user_hierarchy_group_name(params = {})
4216
+ # @param [Hash] params ({})
4217
+ def update_user_hierarchy_group_name(params = {}, options = {})
4218
+ req = build_request(:update_user_hierarchy_group_name, params)
4219
+ req.send_request(options)
4220
+ end
4221
+
4222
+ # Updates the user hierarchy structure: add, remove, and rename user
4223
+ # hierarchy levels.
4224
+ #
4225
+ # @option params [required, Types::HierarchyStructureUpdate] :hierarchy_structure
4226
+ # The hierarchy levels to update.
4227
+ #
4228
+ # @option params [required, String] :instance_id
4229
+ # The identifier of the Amazon Connect instance.
4230
+ #
4231
+ # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
4232
+ #
4233
+ # @example Request syntax with placeholder values
4234
+ #
4235
+ # resp = client.update_user_hierarchy_structure({
4236
+ # hierarchy_structure: { # required
4237
+ # level_one: {
4238
+ # name: "HierarchyLevelName", # required
4239
+ # },
4240
+ # level_two: {
4241
+ # name: "HierarchyLevelName", # required
4242
+ # },
4243
+ # level_three: {
4244
+ # name: "HierarchyLevelName", # required
4245
+ # },
4246
+ # level_four: {
4247
+ # name: "HierarchyLevelName", # required
4248
+ # },
4249
+ # level_five: {
4250
+ # name: "HierarchyLevelName", # required
4251
+ # },
4252
+ # },
4253
+ # instance_id: "InstanceId", # required
4254
+ # })
4255
+ #
4256
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UpdateUserHierarchyStructure AWS API Documentation
4257
+ #
4258
+ # @overload update_user_hierarchy_structure(params = {})
4259
+ # @param [Hash] params ({})
4260
+ def update_user_hierarchy_structure(params = {}, options = {})
4261
+ req = build_request(:update_user_hierarchy_structure, params)
4262
+ req.send_request(options)
4263
+ end
4264
+
2761
4265
  # Updates the identity information for the specified user.
2762
4266
  #
2763
4267
  # Someone with the ability to invoke `UpdateUserIndentityInfo` can
@@ -2913,7 +4417,7 @@ module Aws::Connect
2913
4417
  params: params,
2914
4418
  config: config)
2915
4419
  context[:gem_name] = 'aws-sdk-connect'
2916
- context[:gem_version] = '1.32.0'
4420
+ context[:gem_version] = '1.37.0'
2917
4421
  Seahorse::Client::Request.new(handlers, context)
2918
4422
  end
2919
4423