aws-sdk-connect 1.30.0 → 1.35.0

data/lib/aws-sdk-connect/client_api.rb

@@ -18,6 +18,7 @@ module Aws::Connect
     AgentFirstName = Shapes::StringShape.new(name: 'AgentFirstName')
     AgentLastName = Shapes::StringShape.new(name: 'AgentLastName')
     AgentUsername = Shapes::StringShape.new(name: 'AgentUsername')
+    AssociateRoutingProfileQueuesRequest = Shapes::StructureShape.new(name: 'AssociateRoutingProfileQueuesRequest')
     AttributeName = Shapes::StringShape.new(name: 'AttributeName')
     AttributeValue = Shapes::StringShape.new(name: 'AttributeValue')
     Attributes = Shapes::MapShape.new(name: 'Attributes')
@@ -29,14 +30,25 @@ module Aws::Connect
     ChatMessage = Shapes::StructureShape.new(name: 'ChatMessage')
     ClientToken = Shapes::StringShape.new(name: 'ClientToken')
     Comparison = Shapes::StringShape.new(name: 'Comparison')
+    Concurrency = Shapes::IntegerShape.new(name: 'Concurrency')
+    ContactFlow = Shapes::StructureShape.new(name: 'ContactFlow')
+    ContactFlowContent = Shapes::StringShape.new(name: 'ContactFlowContent')
+    ContactFlowDescription = Shapes::StringShape.new(name: 'ContactFlowDescription')
     ContactFlowId = Shapes::StringShape.new(name: 'ContactFlowId')
     ContactFlowName = Shapes::StringShape.new(name: 'ContactFlowName')
+    ContactFlowNotPublishedException = Shapes::StructureShape.new(name: 'ContactFlowNotPublishedException')
     ContactFlowSummary = Shapes::StructureShape.new(name: 'ContactFlowSummary')
     ContactFlowSummaryList = Shapes::ListShape.new(name: 'ContactFlowSummaryList')
     ContactFlowType = Shapes::StringShape.new(name: 'ContactFlowType')
     ContactFlowTypes = Shapes::ListShape.new(name: 'ContactFlowTypes')
     ContactId = Shapes::StringShape.new(name: 'ContactId')
     ContactNotFoundException = Shapes::StructureShape.new(name: 'ContactNotFoundException')
+    CreateContactFlowRequest = Shapes::StructureShape.new(name: 'CreateContactFlowRequest')
+    CreateContactFlowResponse = Shapes::StructureShape.new(name: 'CreateContactFlowResponse')
+    CreateRoutingProfileRequest = Shapes::StructureShape.new(name: 'CreateRoutingProfileRequest')
+    CreateRoutingProfileResponse = Shapes::StructureShape.new(name: 'CreateRoutingProfileResponse')
+    CreateUserHierarchyGroupRequest = Shapes::StructureShape.new(name: 'CreateUserHierarchyGroupRequest')
+    CreateUserHierarchyGroupResponse = Shapes::StructureShape.new(name: 'CreateUserHierarchyGroupResponse')
     CreateUserRequest = Shapes::StructureShape.new(name: 'CreateUserRequest')
     CreateUserResponse = Shapes::StructureShape.new(name: 'CreateUserResponse')
     Credentials = Shapes::StructureShape.new(name: 'Credentials')
@@ -47,7 +59,13 @@ module Aws::Connect
     CurrentMetricResult = Shapes::StructureShape.new(name: 'CurrentMetricResult')
     CurrentMetricResults = Shapes::ListShape.new(name: 'CurrentMetricResults')
     CurrentMetrics = Shapes::ListShape.new(name: 'CurrentMetrics')
+    Delay = Shapes::IntegerShape.new(name: 'Delay')
+    DeleteUserHierarchyGroupRequest = Shapes::StructureShape.new(name: 'DeleteUserHierarchyGroupRequest')
     DeleteUserRequest = Shapes::StructureShape.new(name: 'DeleteUserRequest')
+    DescribeContactFlowRequest = Shapes::StructureShape.new(name: 'DescribeContactFlowRequest')
+    DescribeContactFlowResponse = Shapes::StructureShape.new(name: 'DescribeContactFlowResponse')
+    DescribeRoutingProfileRequest = Shapes::StructureShape.new(name: 'DescribeRoutingProfileRequest')
+    DescribeRoutingProfileResponse = Shapes::StructureShape.new(name: 'DescribeRoutingProfileResponse')
     DescribeUserHierarchyGroupRequest = Shapes::StructureShape.new(name: 'DescribeUserHierarchyGroupRequest')
     DescribeUserHierarchyGroupResponse = Shapes::StructureShape.new(name: 'DescribeUserHierarchyGroupResponse')
     DescribeUserHierarchyStructureRequest = Shapes::StructureShape.new(name: 'DescribeUserHierarchyStructureRequest')
@@ -57,6 +75,7 @@ module Aws::Connect
     DestinationNotAllowedException = Shapes::StructureShape.new(name: 'DestinationNotAllowedException')
     Dimensions = Shapes::StructureShape.new(name: 'Dimensions')
     DirectoryUserId = Shapes::StringShape.new(name: 'DirectoryUserId')
+    DisassociateRoutingProfileQueuesRequest = Shapes::StructureShape.new(name: 'DisassociateRoutingProfileQueuesRequest')
     DisplayName = Shapes::StringShape.new(name: 'DisplayName')
     DuplicateResourceException = Shapes::StructureShape.new(name: 'DuplicateResourceException')
     Email = Shapes::StringShape.new(name: 'Email')
@@ -79,8 +98,10 @@ module Aws::Connect
     HierarchyLevel = Shapes::StructureShape.new(name: 'HierarchyLevel')
     HierarchyLevelId = Shapes::StringShape.new(name: 'HierarchyLevelId')
     HierarchyLevelName = Shapes::StringShape.new(name: 'HierarchyLevelName')
+    HierarchyLevelUpdate = Shapes::StructureShape.new(name: 'HierarchyLevelUpdate')
     HierarchyPath = Shapes::StructureShape.new(name: 'HierarchyPath')
     HierarchyStructure = Shapes::StructureShape.new(name: 'HierarchyStructure')
+    HierarchyStructureUpdate = Shapes::StructureShape.new(name: 'HierarchyStructureUpdate')
     HistoricalMetric = Shapes::StructureShape.new(name: 'HistoricalMetric')
     HistoricalMetricData = Shapes::StructureShape.new(name: 'HistoricalMetricData')
     HistoricalMetricDataCollections = Shapes::ListShape.new(name: 'HistoricalMetricDataCollections')
@@ -94,6 +115,7 @@ module Aws::Connect
     HoursOfOperationSummaryList = Shapes::ListShape.new(name: 'HoursOfOperationSummaryList')
     InstanceId = Shapes::StringShape.new(name: 'InstanceId')
     InternalServiceException = Shapes::StructureShape.new(name: 'InternalServiceException')
+    InvalidContactFlowException = Shapes::StructureShape.new(name: 'InvalidContactFlowException')
     InvalidParameterException = Shapes::StructureShape.new(name: 'InvalidParameterException')
     InvalidRequestException = Shapes::StructureShape.new(name: 'InvalidRequestException')
     LimitExceededException = Shapes::StructureShape.new(name: 'LimitExceededException')
@@ -103,8 +125,12 @@ module Aws::Connect
     ListHoursOfOperationsResponse = Shapes::StructureShape.new(name: 'ListHoursOfOperationsResponse')
     ListPhoneNumbersRequest = Shapes::StructureShape.new(name: 'ListPhoneNumbersRequest')
     ListPhoneNumbersResponse = Shapes::StructureShape.new(name: 'ListPhoneNumbersResponse')
+    ListPromptsRequest = Shapes::StructureShape.new(name: 'ListPromptsRequest')
+    ListPromptsResponse = Shapes::StructureShape.new(name: 'ListPromptsResponse')
     ListQueuesRequest = Shapes::StructureShape.new(name: 'ListQueuesRequest')
     ListQueuesResponse = Shapes::StructureShape.new(name: 'ListQueuesResponse')
+    ListRoutingProfileQueuesRequest = Shapes::StructureShape.new(name: 'ListRoutingProfileQueuesRequest')
+    ListRoutingProfileQueuesResponse = Shapes::StructureShape.new(name: 'ListRoutingProfileQueuesResponse')
     ListRoutingProfilesRequest = Shapes::StructureShape.new(name: 'ListRoutingProfilesRequest')
     ListRoutingProfilesResponse = Shapes::StructureShape.new(name: 'ListRoutingProfilesResponse')
     ListSecurityProfilesRequest = Shapes::StructureShape.new(name: 'ListSecurityProfilesRequest')
@@ -117,6 +143,8 @@ module Aws::Connect
     ListUsersResponse = Shapes::StructureShape.new(name: 'ListUsersResponse')
     MaxResult100 = Shapes::IntegerShape.new(name: 'MaxResult100')
     MaxResult1000 = Shapes::IntegerShape.new(name: 'MaxResult1000')
+    MediaConcurrencies = Shapes::ListShape.new(name: 'MediaConcurrencies')
+    MediaConcurrency = Shapes::StructureShape.new(name: 'MediaConcurrency')
     Message = Shapes::StringShape.new(name: 'Message')
     NextToken = Shapes::StringShape.new(name: 'NextToken')
     OutboundContactNotPermittedException = Shapes::StructureShape.new(name: 'OutboundContactNotPermittedException')
@@ -133,6 +161,14 @@ module Aws::Connect
     PhoneNumberType = Shapes::StringShape.new(name: 'PhoneNumberType')
     PhoneNumberTypes = Shapes::ListShape.new(name: 'PhoneNumberTypes')
     PhoneType = Shapes::StringShape.new(name: 'PhoneType')
+    Priority = Shapes::IntegerShape.new(name: 'Priority')
+    ProblemDetail = Shapes::StructureShape.new(name: 'ProblemDetail')
+    ProblemMessageString = Shapes::StringShape.new(name: 'ProblemMessageString')
+    Problems = Shapes::ListShape.new(name: 'Problems')
+    PromptId = Shapes::StringShape.new(name: 'PromptId')
+    PromptName = Shapes::StringShape.new(name: 'PromptName')
+    PromptSummary = Shapes::StructureShape.new(name: 'PromptSummary')
+    PromptSummaryList = Shapes::ListShape.new(name: 'PromptSummaryList')
     QueueId = Shapes::StringShape.new(name: 'QueueId')
     QueueName = Shapes::StringShape.new(name: 'QueueName')
     QueueReference = Shapes::StructureShape.new(name: 'QueueReference')
@@ -141,11 +177,21 @@ module Aws::Connect
     QueueType = Shapes::StringShape.new(name: 'QueueType')
     QueueTypes = Shapes::ListShape.new(name: 'QueueTypes')
     Queues = Shapes::ListShape.new(name: 'Queues')
+    ResourceInUseException = Shapes::StructureShape.new(name: 'ResourceInUseException')
     ResourceNotFoundException = Shapes::StructureShape.new(name: 'ResourceNotFoundException')
+    ResourceType = Shapes::StringShape.new(name: 'ResourceType')
     ResumeContactRecordingRequest = Shapes::StructureShape.new(name: 'ResumeContactRecordingRequest')
     ResumeContactRecordingResponse = Shapes::StructureShape.new(name: 'ResumeContactRecordingResponse')
+    RoutingProfile = Shapes::StructureShape.new(name: 'RoutingProfile')
+    RoutingProfileDescription = Shapes::StringShape.new(name: 'RoutingProfileDescription')
     RoutingProfileId = Shapes::StringShape.new(name: 'RoutingProfileId')
     RoutingProfileName = Shapes::StringShape.new(name: 'RoutingProfileName')
+    RoutingProfileQueueConfig = Shapes::StructureShape.new(name: 'RoutingProfileQueueConfig')
+    RoutingProfileQueueConfigList = Shapes::ListShape.new(name: 'RoutingProfileQueueConfigList')
+    RoutingProfileQueueConfigSummary = Shapes::StructureShape.new(name: 'RoutingProfileQueueConfigSummary')
+    RoutingProfileQueueConfigSummaryList = Shapes::ListShape.new(name: 'RoutingProfileQueueConfigSummaryList')
+    RoutingProfileQueueReference = Shapes::StructureShape.new(name: 'RoutingProfileQueueReference')
+    RoutingProfileQueueReferenceList = Shapes::ListShape.new(name: 'RoutingProfileQueueReferenceList')
     RoutingProfileSummary = Shapes::StructureShape.new(name: 'RoutingProfileSummary')
     RoutingProfileSummaryList = Shapes::ListShape.new(name: 'RoutingProfileSummaryList')
     SecurityProfileId = Shapes::StringShape.new(name: 'SecurityProfileId')
@@ -179,7 +225,15 @@ module Aws::Connect
     UntagResourceRequest = Shapes::StructureShape.new(name: 'UntagResourceRequest')
     UpdateContactAttributesRequest = Shapes::StructureShape.new(name: 'UpdateContactAttributesRequest')
     UpdateContactAttributesResponse = Shapes::StructureShape.new(name: 'UpdateContactAttributesResponse')
+    UpdateContactFlowContentRequest = Shapes::StructureShape.new(name: 'UpdateContactFlowContentRequest')
+    UpdateContactFlowNameRequest = Shapes::StructureShape.new(name: 'UpdateContactFlowNameRequest')
+    UpdateRoutingProfileConcurrencyRequest = Shapes::StructureShape.new(name: 'UpdateRoutingProfileConcurrencyRequest')
+    UpdateRoutingProfileDefaultOutboundQueueRequest = Shapes::StructureShape.new(name: 'UpdateRoutingProfileDefaultOutboundQueueRequest')
+    UpdateRoutingProfileNameRequest = Shapes::StructureShape.new(name: 'UpdateRoutingProfileNameRequest')
+    UpdateRoutingProfileQueuesRequest = Shapes::StructureShape.new(name: 'UpdateRoutingProfileQueuesRequest')
+    UpdateUserHierarchyGroupNameRequest = Shapes::StructureShape.new(name: 'UpdateUserHierarchyGroupNameRequest')
     UpdateUserHierarchyRequest = Shapes::StructureShape.new(name: 'UpdateUserHierarchyRequest')
+    UpdateUserHierarchyStructureRequest = Shapes::StructureShape.new(name: 'UpdateUserHierarchyStructureRequest')
     UpdateUserIdentityInfoRequest = Shapes::StructureShape.new(name: 'UpdateUserIdentityInfoRequest')
     UpdateUserPhoneConfigRequest = Shapes::StructureShape.new(name: 'UpdateUserPhoneConfigRequest')
     UpdateUserRoutingProfileRequest = Shapes::StructureShape.new(name: 'UpdateUserRoutingProfileRequest')
@@ -196,6 +250,11 @@ module Aws::Connect
     VoiceRecordingTrack = Shapes::StringShape.new(name: 'VoiceRecordingTrack')
     timestamp = Shapes::TimestampShape.new(name: 'timestamp')
 
+    AssociateRoutingProfileQueuesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    AssociateRoutingProfileQueuesRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    AssociateRoutingProfileQueuesRequest.add_member(:queue_configs, Shapes::ShapeRef.new(shape: RoutingProfileQueueConfigList, required: true, location_name: "QueueConfigs"))
+    AssociateRoutingProfileQueuesRequest.struct_class = Types::AssociateRoutingProfileQueuesRequest
+
     Attributes.key = Shapes::ShapeRef.new(shape: AttributeName)
     Attributes.value = Shapes::ShapeRef.new(shape: AttributeValue)
 
@@ -205,6 +264,18 @@ module Aws::Connect
     ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, required: true, location_name: "Content"))
     ChatMessage.struct_class = Types::ChatMessage
 
+    ContactFlow.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    ContactFlow.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowId, location_name: "Id"))
+    ContactFlow.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
+    ContactFlow.add_member(:type, Shapes::ShapeRef.new(shape: ContactFlowType, location_name: "Type"))
+    ContactFlow.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowDescription, location_name: "Description"))
+    ContactFlow.add_member(:content, Shapes::ShapeRef.new(shape: ContactFlowContent, location_name: "Content"))
+    ContactFlow.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    ContactFlow.struct_class = Types::ContactFlow
+
+    ContactFlowNotPublishedException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
+    ContactFlowNotPublishedException.struct_class = Types::ContactFlowNotPublishedException
+
     ContactFlowSummary.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowId, location_name: "Id"))
     ContactFlowSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     ContactFlowSummary.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
@@ -218,6 +289,40 @@ module Aws::Connect
     ContactNotFoundException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     ContactNotFoundException.struct_class = Types::ContactNotFoundException
 
+    CreateContactFlowRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    CreateContactFlowRequest.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, required: true, location_name: "Name"))
+    CreateContactFlowRequest.add_member(:type, Shapes::ShapeRef.new(shape: ContactFlowType, required: true, location_name: "Type"))
+    CreateContactFlowRequest.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowDescription, location_name: "Description"))
+    CreateContactFlowRequest.add_member(:content, Shapes::ShapeRef.new(shape: ContactFlowContent, required: true, location_name: "Content"))
+    CreateContactFlowRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    CreateContactFlowRequest.struct_class = Types::CreateContactFlowRequest
+
+    CreateContactFlowResponse.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, location_name: "ContactFlowId"))
+    CreateContactFlowResponse.add_member(:contact_flow_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "ContactFlowArn"))
+    CreateContactFlowResponse.struct_class = Types::CreateContactFlowResponse
+
+    CreateRoutingProfileRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    CreateRoutingProfileRequest.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, required: true, location_name: "Name"))
+    CreateRoutingProfileRequest.add_member(:description, Shapes::ShapeRef.new(shape: RoutingProfileDescription, required: true, location_name: "Description"))
+    CreateRoutingProfileRequest.add_member(:default_outbound_queue_id, Shapes::ShapeRef.new(shape: QueueId, required: true, location_name: "DefaultOutboundQueueId"))
+    CreateRoutingProfileRequest.add_member(:queue_configs, Shapes::ShapeRef.new(shape: RoutingProfileQueueConfigList, location_name: "QueueConfigs"))
+    CreateRoutingProfileRequest.add_member(:media_concurrencies, Shapes::ShapeRef.new(shape: MediaConcurrencies, required: true, location_name: "MediaConcurrencies"))
+    CreateRoutingProfileRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    CreateRoutingProfileRequest.struct_class = Types::CreateRoutingProfileRequest
+
+    CreateRoutingProfileResponse.add_member(:routing_profile_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "RoutingProfileArn"))
+    CreateRoutingProfileResponse.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "RoutingProfileId"))
+    CreateRoutingProfileResponse.struct_class = Types::CreateRoutingProfileResponse
+
+    CreateUserHierarchyGroupRequest.add_member(:name, Shapes::ShapeRef.new(shape: HierarchyGroupName, required: true, location_name: "Name"))
+    CreateUserHierarchyGroupRequest.add_member(:parent_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, location_name: "ParentGroupId"))
+    CreateUserHierarchyGroupRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    CreateUserHierarchyGroupRequest.struct_class = Types::CreateUserHierarchyGroupRequest
+
+    CreateUserHierarchyGroupResponse.add_member(:hierarchy_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, location_name: "HierarchyGroupId"))
+    CreateUserHierarchyGroupResponse.add_member(:hierarchy_group_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "HierarchyGroupArn"))
+    CreateUserHierarchyGroupResponse.struct_class = Types::CreateUserHierarchyGroupResponse
+
     CreateUserRequest.add_member(:username, Shapes::ShapeRef.new(shape: AgentUsername, required: true, location_name: "Username"))
     CreateUserRequest.add_member(:password, Shapes::ShapeRef.new(shape: Password, location_name: "Password"))
     CreateUserRequest.add_member(:identity_info, Shapes::ShapeRef.new(shape: UserIdentityInfo, location_name: "IdentityInfo"))
@@ -258,10 +363,28 @@ module Aws::Connect
 
     CurrentMetrics.member = Shapes::ShapeRef.new(shape: CurrentMetric)
 
+    DeleteUserHierarchyGroupRequest.add_member(:hierarchy_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, required: true, location: "uri", location_name: "HierarchyGroupId"))
+    DeleteUserHierarchyGroupRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DeleteUserHierarchyGroupRequest.struct_class = Types::DeleteUserHierarchyGroupRequest
+
     DeleteUserRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     DeleteUserRequest.add_member(:user_id, Shapes::ShapeRef.new(shape: UserId, required: true, location: "uri", location_name: "UserId"))
     DeleteUserRequest.struct_class = Types::DeleteUserRequest
 
+    DescribeContactFlowRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DescribeContactFlowRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location: "uri", location_name: "ContactFlowId"))
+    DescribeContactFlowRequest.struct_class = Types::DescribeContactFlowRequest
+
+    DescribeContactFlowResponse.add_member(:contact_flow, Shapes::ShapeRef.new(shape: ContactFlow, location_name: "ContactFlow"))
+    DescribeContactFlowResponse.struct_class = Types::DescribeContactFlowResponse
+
+    DescribeRoutingProfileRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DescribeRoutingProfileRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    DescribeRoutingProfileRequest.struct_class = Types::DescribeRoutingProfileRequest
+
+    DescribeRoutingProfileResponse.add_member(:routing_profile, Shapes::ShapeRef.new(shape: RoutingProfile, location_name: "RoutingProfile"))
+    DescribeRoutingProfileResponse.struct_class = Types::DescribeRoutingProfileResponse
+
     DescribeUserHierarchyGroupRequest.add_member(:hierarchy_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, required: true, location: "uri", location_name: "HierarchyGroupId"))
     DescribeUserHierarchyGroupRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     DescribeUserHierarchyGroupRequest.struct_class = Types::DescribeUserHierarchyGroupRequest
@@ -289,6 +412,11 @@ module Aws::Connect
     Dimensions.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, location_name: "Channel"))
     Dimensions.struct_class = Types::Dimensions
 
+    DisassociateRoutingProfileQueuesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DisassociateRoutingProfileQueuesRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    DisassociateRoutingProfileQueuesRequest.add_member(:queue_references, Shapes::ShapeRef.new(shape: RoutingProfileQueueReferenceList, required: true, location_name: "QueueReferences"))
+    DisassociateRoutingProfileQueuesRequest.struct_class = Types::DisassociateRoutingProfileQueuesRequest
+
     DuplicateResourceException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     DuplicateResourceException.struct_class = Types::DuplicateResourceException
 
@@ -357,6 +485,9 @@ module Aws::Connect
     HierarchyLevel.add_member(:name, Shapes::ShapeRef.new(shape: HierarchyLevelName, location_name: "Name"))
     HierarchyLevel.struct_class = Types::HierarchyLevel
 
+    HierarchyLevelUpdate.add_member(:name, Shapes::ShapeRef.new(shape: HierarchyLevelName, required: true, location_name: "Name"))
+    HierarchyLevelUpdate.struct_class = Types::HierarchyLevelUpdate
+
     HierarchyPath.add_member(:level_one, Shapes::ShapeRef.new(shape: HierarchyGroupSummary, location_name: "LevelOne"))
     HierarchyPath.add_member(:level_two, Shapes::ShapeRef.new(shape: HierarchyGroupSummary, location_name: "LevelTwo"))
     HierarchyPath.add_member(:level_three, Shapes::ShapeRef.new(shape: HierarchyGroupSummary, location_name: "LevelThree"))
@@ -371,6 +502,13 @@ module Aws::Connect
     HierarchyStructure.add_member(:level_five, Shapes::ShapeRef.new(shape: HierarchyLevel, location_name: "LevelFive"))
     HierarchyStructure.struct_class = Types::HierarchyStructure
 
+    HierarchyStructureUpdate.add_member(:level_one, Shapes::ShapeRef.new(shape: HierarchyLevelUpdate, location_name: "LevelOne"))
+    HierarchyStructureUpdate.add_member(:level_two, Shapes::ShapeRef.new(shape: HierarchyLevelUpdate, location_name: "LevelTwo"))
+    HierarchyStructureUpdate.add_member(:level_three, Shapes::ShapeRef.new(shape: HierarchyLevelUpdate, location_name: "LevelThree"))
+    HierarchyStructureUpdate.add_member(:level_four, Shapes::ShapeRef.new(shape: HierarchyLevelUpdate, location_name: "LevelFour"))
+    HierarchyStructureUpdate.add_member(:level_five, Shapes::ShapeRef.new(shape: HierarchyLevelUpdate, location_name: "LevelFive"))
+    HierarchyStructureUpdate.struct_class = Types::HierarchyStructureUpdate
+
     HistoricalMetric.add_member(:name, Shapes::ShapeRef.new(shape: HistoricalMetricName, location_name: "Name"))
     HistoricalMetric.add_member(:threshold, Shapes::ShapeRef.new(shape: Threshold, location_name: "Threshold", metadata: {"box"=>true}))
     HistoricalMetric.add_member(:statistic, Shapes::ShapeRef.new(shape: Statistic, location_name: "Statistic"))
@@ -401,6 +539,9 @@ module Aws::Connect
     InternalServiceException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     InternalServiceException.struct_class = Types::InternalServiceException
 
+    InvalidContactFlowException.add_member(:problems, Shapes::ShapeRef.new(shape: Problems, location_name: "problems"))
+    InvalidContactFlowException.struct_class = Types::InvalidContactFlowException
+
     InvalidParameterException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     InvalidParameterException.struct_class = Types::InvalidParameterException
 
@@ -440,6 +581,15 @@ module Aws::Connect
     ListPhoneNumbersResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
     ListPhoneNumbersResponse.struct_class = Types::ListPhoneNumbersResponse
 
+    ListPromptsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    ListPromptsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
+    ListPromptsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult1000, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
+    ListPromptsRequest.struct_class = Types::ListPromptsRequest
+
+    ListPromptsResponse.add_member(:prompt_summary_list, Shapes::ShapeRef.new(shape: PromptSummaryList, location_name: "PromptSummaryList"))
+    ListPromptsResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
+    ListPromptsResponse.struct_class = Types::ListPromptsResponse
+
     ListQueuesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     ListQueuesRequest.add_member(:queue_types, Shapes::ShapeRef.new(shape: QueueTypes, location: "querystring", location_name: "queueTypes"))
     ListQueuesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
@@ -450,6 +600,16 @@ module Aws::Connect
     ListQueuesResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
     ListQueuesResponse.struct_class = Types::ListQueuesResponse
 
+    ListRoutingProfileQueuesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    ListRoutingProfileQueuesRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    ListRoutingProfileQueuesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
+    ListRoutingProfileQueuesRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult100, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
+    ListRoutingProfileQueuesRequest.struct_class = Types::ListRoutingProfileQueuesRequest
+
+    ListRoutingProfileQueuesResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
+    ListRoutingProfileQueuesResponse.add_member(:routing_profile_queue_config_summary_list, Shapes::ShapeRef.new(shape: RoutingProfileQueueConfigSummaryList, location_name: "RoutingProfileQueueConfigSummaryList"))
+    ListRoutingProfileQueuesResponse.struct_class = Types::ListRoutingProfileQueuesResponse
+
     ListRoutingProfilesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     ListRoutingProfilesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
     ListRoutingProfilesRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult1000, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
@@ -492,6 +652,12 @@ module Aws::Connect
     ListUsersResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
     ListUsersResponse.struct_class = Types::ListUsersResponse
 
+    MediaConcurrencies.member = Shapes::ShapeRef.new(shape: MediaConcurrency)
+
+    MediaConcurrency.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, required: true, location_name: "Channel"))
+    MediaConcurrency.add_member(:concurrency, Shapes::ShapeRef.new(shape: Concurrency, required: true, location_name: "Concurrency"))
+    MediaConcurrency.struct_class = Types::MediaConcurrency
+
     OutboundContactNotPermittedException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     OutboundContactNotPermittedException.struct_class = Types::OutboundContactNotPermittedException
 
@@ -511,6 +677,18 @@ module Aws::Connect
 
     PhoneNumberTypes.member = Shapes::ShapeRef.new(shape: PhoneNumberType)
 
+    ProblemDetail.add_member(:message, Shapes::ShapeRef.new(shape: ProblemMessageString, location_name: "message"))
+    ProblemDetail.struct_class = Types::ProblemDetail
+
+    Problems.member = Shapes::ShapeRef.new(shape: ProblemDetail)
+
+    PromptSummary.add_member(:id, Shapes::ShapeRef.new(shape: PromptId, location_name: "Id"))
+    PromptSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    PromptSummary.add_member(:name, Shapes::ShapeRef.new(shape: PromptName, location_name: "Name"))
+    PromptSummary.struct_class = Types::PromptSummary
+
+    PromptSummaryList.member = Shapes::ShapeRef.new(shape: PromptSummary)
+
     QueueReference.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
     QueueReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     QueueReference.struct_class = Types::QueueReference
@@ -527,6 +705,11 @@ module Aws::Connect
 
     Queues.member = Shapes::ShapeRef.new(shape: QueueId)
 
+    ResourceInUseException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
+    ResourceInUseException.add_member(:resource_type, Shapes::ShapeRef.new(shape: ResourceType, location_name: "ResourceType"))
+    ResourceInUseException.add_member(:resource_id, Shapes::ShapeRef.new(shape: ARN, location_name: "ResourceId"))
+    ResourceInUseException.struct_class = Types::ResourceInUseException
+
     ResourceNotFoundException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     ResourceNotFoundException.struct_class = Types::ResourceNotFoundException
 
@@ -537,6 +720,39 @@ module Aws::Connect
 
     ResumeContactRecordingResponse.struct_class = Types::ResumeContactRecordingResponse
 
+    RoutingProfile.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "InstanceId"))
+    RoutingProfile.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, location_name: "Name"))
+    RoutingProfile.add_member(:routing_profile_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "RoutingProfileArn"))
+    RoutingProfile.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "RoutingProfileId"))
+    RoutingProfile.add_member(:description, Shapes::ShapeRef.new(shape: RoutingProfileDescription, location_name: "Description"))
+    RoutingProfile.add_member(:media_concurrencies, Shapes::ShapeRef.new(shape: MediaConcurrencies, location_name: "MediaConcurrencies"))
+    RoutingProfile.add_member(:default_outbound_queue_id, Shapes::ShapeRef.new(shape: QueueId, location_name: "DefaultOutboundQueueId"))
+    RoutingProfile.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    RoutingProfile.struct_class = Types::RoutingProfile
+
+    RoutingProfileQueueConfig.add_member(:queue_reference, Shapes::ShapeRef.new(shape: RoutingProfileQueueReference, required: true, location_name: "QueueReference"))
+    RoutingProfileQueueConfig.add_member(:priority, Shapes::ShapeRef.new(shape: Priority, required: true, location_name: "Priority", metadata: {"box"=>true}))
+    RoutingProfileQueueConfig.add_member(:delay, Shapes::ShapeRef.new(shape: Delay, required: true, location_name: "Delay", metadata: {"box"=>true}))
+    RoutingProfileQueueConfig.struct_class = Types::RoutingProfileQueueConfig
+
+    RoutingProfileQueueConfigList.member = Shapes::ShapeRef.new(shape: RoutingProfileQueueConfig)
+
+    RoutingProfileQueueConfigSummary.add_member(:queue_id, Shapes::ShapeRef.new(shape: QueueId, required: true, location_name: "QueueId"))
+    RoutingProfileQueueConfigSummary.add_member(:queue_arn, Shapes::ShapeRef.new(shape: ARN, required: true, location_name: "QueueArn"))
+    RoutingProfileQueueConfigSummary.add_member(:queue_name, Shapes::ShapeRef.new(shape: QueueName, required: true, location_name: "QueueName"))
+    RoutingProfileQueueConfigSummary.add_member(:priority, Shapes::ShapeRef.new(shape: Priority, required: true, location_name: "Priority"))
+    RoutingProfileQueueConfigSummary.add_member(:delay, Shapes::ShapeRef.new(shape: Delay, required: true, location_name: "Delay"))
+    RoutingProfileQueueConfigSummary.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, required: true, location_name: "Channel"))
+    RoutingProfileQueueConfigSummary.struct_class = Types::RoutingProfileQueueConfigSummary
+
+    RoutingProfileQueueConfigSummaryList.member = Shapes::ShapeRef.new(shape: RoutingProfileQueueConfigSummary)
+
+    RoutingProfileQueueReference.add_member(:queue_id, Shapes::ShapeRef.new(shape: QueueId, required: true, location_name: "QueueId"))
+    RoutingProfileQueueReference.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, required: true, location_name: "Channel"))
+    RoutingProfileQueueReference.struct_class = Types::RoutingProfileQueueReference
+
+    RoutingProfileQueueReferenceList.member = Shapes::ShapeRef.new(shape: RoutingProfileQueueReference)
+
     RoutingProfileSummary.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
     RoutingProfileSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     RoutingProfileSummary.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, location_name: "Name"))
@@ -633,11 +849,52 @@ module Aws::Connect
 
     UpdateContactAttributesResponse.struct_class = Types::UpdateContactAttributesResponse
 
+    UpdateContactFlowContentRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateContactFlowContentRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location: "uri", location_name: "ContactFlowId"))
+    UpdateContactFlowContentRequest.add_member(:content, Shapes::ShapeRef.new(shape: ContactFlowContent, required: true, location_name: "Content"))
+    UpdateContactFlowContentRequest.struct_class = Types::UpdateContactFlowContentRequest
+
+    UpdateContactFlowNameRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateContactFlowNameRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location: "uri", location_name: "ContactFlowId"))
+    UpdateContactFlowNameRequest.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
+    UpdateContactFlowNameRequest.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowDescription, location_name: "Description"))
+    UpdateContactFlowNameRequest.struct_class = Types::UpdateContactFlowNameRequest
+
+    UpdateRoutingProfileConcurrencyRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateRoutingProfileConcurrencyRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    UpdateRoutingProfileConcurrencyRequest.add_member(:media_concurrencies, Shapes::ShapeRef.new(shape: MediaConcurrencies, required: true, location_name: "MediaConcurrencies"))
+    UpdateRoutingProfileConcurrencyRequest.struct_class = Types::UpdateRoutingProfileConcurrencyRequest
+
+    UpdateRoutingProfileDefaultOutboundQueueRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateRoutingProfileDefaultOutboundQueueRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    UpdateRoutingProfileDefaultOutboundQueueRequest.add_member(:default_outbound_queue_id, Shapes::ShapeRef.new(shape: QueueId, required: true, location_name: "DefaultOutboundQueueId"))
+    UpdateRoutingProfileDefaultOutboundQueueRequest.struct_class = Types::UpdateRoutingProfileDefaultOutboundQueueRequest
+
+    UpdateRoutingProfileNameRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateRoutingProfileNameRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    UpdateRoutingProfileNameRequest.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, location_name: "Name"))
+    UpdateRoutingProfileNameRequest.add_member(:description, Shapes::ShapeRef.new(shape: RoutingProfileDescription, location_name: "Description"))
+    UpdateRoutingProfileNameRequest.struct_class = Types::UpdateRoutingProfileNameRequest
+
+    UpdateRoutingProfileQueuesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateRoutingProfileQueuesRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    UpdateRoutingProfileQueuesRequest.add_member(:queue_configs, Shapes::ShapeRef.new(shape: RoutingProfileQueueConfigList, required: true, location_name: "QueueConfigs"))
+    UpdateRoutingProfileQueuesRequest.struct_class = Types::UpdateRoutingProfileQueuesRequest
+
+    UpdateUserHierarchyGroupNameRequest.add_member(:name, Shapes::ShapeRef.new(shape: HierarchyGroupName, required: true, location_name: "Name"))
+    UpdateUserHierarchyGroupNameRequest.add_member(:hierarchy_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, required: true, location: "uri", location_name: "HierarchyGroupId"))
+    UpdateUserHierarchyGroupNameRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateUserHierarchyGroupNameRequest.struct_class = Types::UpdateUserHierarchyGroupNameRequest
+
     UpdateUserHierarchyRequest.add_member(:hierarchy_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, location_name: "HierarchyGroupId"))
     UpdateUserHierarchyRequest.add_member(:user_id, Shapes::ShapeRef.new(shape: UserId, required: true, location: "uri", location_name: "UserId"))
     UpdateUserHierarchyRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     UpdateUserHierarchyRequest.struct_class = Types::UpdateUserHierarchyRequest
 
+    UpdateUserHierarchyStructureRequest.add_member(:hierarchy_structure, Shapes::ShapeRef.new(shape: HierarchyStructureUpdate, required: true, location_name: "HierarchyStructure"))
+    UpdateUserHierarchyStructureRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateUserHierarchyStructureRequest.struct_class = Types::UpdateUserHierarchyStructureRequest
+
     UpdateUserIdentityInfoRequest.add_member(:identity_info, Shapes::ShapeRef.new(shape: UserIdentityInfo, required: true, location_name: "IdentityInfo"))
     UpdateUserIdentityInfoRequest.add_member(:user_id, Shapes::ShapeRef.new(shape: UserId, required: true, location: "uri", location_name: "UserId"))
     UpdateUserIdentityInfoRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
@@ -713,6 +970,50 @@ module Aws::Connect
         "uid" => "connect-2017-08-08",
       }
 
+      api.add_operation(:associate_routing_profile_queues, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "AssociateRoutingProfileQueues"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/associate-queues"
+        o.input = Shapes::ShapeRef.new(shape: AssociateRoutingProfileQueuesRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:create_contact_flow, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "CreateContactFlow"
+        o.http_method = "PUT"
+        o.http_request_uri = "/contact-flows/{InstanceId}"
+        o.input = Shapes::ShapeRef.new(shape: CreateContactFlowRequest)
+        o.output = Shapes::ShapeRef.new(shape: CreateContactFlowResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidContactFlowException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:create_routing_profile, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "CreateRoutingProfile"
+        o.http_method = "PUT"
+        o.http_request_uri = "/routing-profiles/{InstanceId}"
+        o.input = Shapes::ShapeRef.new(shape: CreateRoutingProfileRequest)
+        o.output = Shapes::ShapeRef.new(shape: CreateRoutingProfileResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:create_user, Seahorse::Model::Operation.new.tap do |o|
         o.name = "CreateUser"
         o.http_method = "PUT"
@@ -728,6 +1029,21 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:create_user_hierarchy_group, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "CreateUserHierarchyGroup"
+        o.http_method = "PUT"
+        o.http_request_uri = "/user-hierarchy-groups/{InstanceId}"
+        o.input = Shapes::ShapeRef.new(shape: CreateUserHierarchyGroupRequest)
+        o.output = Shapes::ShapeRef.new(shape: CreateUserHierarchyGroupResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:delete_user, Seahorse::Model::Operation.new.tap do |o|
         o.name = "DeleteUser"
         o.http_method = "DELETE"
@@ -741,6 +1057,47 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:delete_user_hierarchy_group, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DeleteUserHierarchyGroup"
+        o.http_method = "DELETE"
+        o.http_request_uri = "/user-hierarchy-groups/{InstanceId}/{HierarchyGroupId}"
+        o.input = Shapes::ShapeRef.new(shape: DeleteUserHierarchyGroupRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceInUseException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:describe_contact_flow, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DescribeContactFlow"
+        o.http_method = "GET"
+        o.http_request_uri = "/contact-flows/{InstanceId}/{ContactFlowId}"
+        o.input = Shapes::ShapeRef.new(shape: DescribeContactFlowRequest)
+        o.output = Shapes::ShapeRef.new(shape: DescribeContactFlowResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ContactFlowNotPublishedException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:describe_routing_profile, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DescribeRoutingProfile"
+        o.http_method = "GET"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}"
+        o.input = Shapes::ShapeRef.new(shape: DescribeRoutingProfileRequest)
+        o.output = Shapes::ShapeRef.new(shape: DescribeRoutingProfileResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:describe_user, Seahorse::Model::Operation.new.tap do |o|
         o.name = "DescribeUser"
         o.http_method = "GET"
@@ -780,6 +1137,19 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:disassociate_routing_profile_queues, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DisassociateRoutingProfileQueues"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/disassociate-queues"
+        o.input = Shapes::ShapeRef.new(shape: DisassociateRoutingProfileQueuesRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:get_contact_attributes, Seahorse::Model::Operation.new.tap do |o|
         o.name = "GetContactAttributes"
         o.http_method = "GET"
@@ -900,6 +1270,25 @@ module Aws::Connect
         )
       end)
 
+      api.add_operation(:list_prompts, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "ListPrompts"
+        o.http_method = "GET"
+        o.http_request_uri = "/prompts-summary/{InstanceId}"
+        o.input = Shapes::ShapeRef.new(shape: ListPromptsRequest)
+        o.output = Shapes::ShapeRef.new(shape: ListPromptsResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o[:pager] = Aws::Pager.new(
+          limit_key: "max_results",
+          tokens: {
+            "next_token" => "next_token"
+          }
+        )
+      end)
+
       api.add_operation(:list_queues, Seahorse::Model::Operation.new.tap do |o|
         o.name = "ListQueues"
         o.http_method = "GET"
@@ -919,6 +1308,25 @@ module Aws::Connect
         )
       end)
 
+      api.add_operation(:list_routing_profile_queues, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "ListRoutingProfileQueues"
+        o.http_method = "GET"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/queues"
+        o.input = Shapes::ShapeRef.new(shape: ListRoutingProfileQueuesRequest)
+        o.output = Shapes::ShapeRef.new(shape: ListRoutingProfileQueuesResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o[:pager] = Aws::Pager.new(
+          limit_key: "max_results",
+          tokens: {
+            "next_token" => "next_token"
+          }
+        )
+      end)
+
       api.add_operation(:list_routing_profiles, Seahorse::Model::Operation.new.tap do |o|
         o.name = "ListRoutingProfiles"
         o.http_method = "GET"
@@ -1132,6 +1540,87 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:update_contact_flow_content, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateContactFlowContent"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact-flows/{InstanceId}/{ContactFlowId}/content"
+        o.input = Shapes::ShapeRef.new(shape: UpdateContactFlowContentRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidContactFlowException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_contact_flow_name, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateContactFlowName"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact-flows/{InstanceId}/{ContactFlowId}/name"
+        o.input = Shapes::ShapeRef.new(shape: UpdateContactFlowNameRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_routing_profile_concurrency, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateRoutingProfileConcurrency"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/concurrency"
+        o.input = Shapes::ShapeRef.new(shape: UpdateRoutingProfileConcurrencyRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_routing_profile_default_outbound_queue, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateRoutingProfileDefaultOutboundQueue"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/default-outbound-queue"
+        o.input = Shapes::ShapeRef.new(shape: UpdateRoutingProfileDefaultOutboundQueueRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_routing_profile_name, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateRoutingProfileName"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/name"
+        o.input = Shapes::ShapeRef.new(shape: UpdateRoutingProfileNameRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_routing_profile_queues, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateRoutingProfileQueues"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/queues"
+        o.input = Shapes::ShapeRef.new(shape: UpdateRoutingProfileQueuesRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:update_user_hierarchy, Seahorse::Model::Operation.new.tap do |o|
         o.name = "UpdateUserHierarchy"
         o.http_method = "POST"
@@ -1145,6 +1634,34 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:update_user_hierarchy_group_name, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateUserHierarchyGroupName"
+        o.http_method = "POST"
+        o.http_request_uri = "/user-hierarchy-groups/{InstanceId}/{HierarchyGroupId}/name"
+        o.input = Shapes::ShapeRef.new(shape: UpdateUserHierarchyGroupNameRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_user_hierarchy_structure, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateUserHierarchyStructure"
+        o.http_method = "POST"
+        o.http_request_uri = "/user-hierarchy-structure/{InstanceId}"
+        o.input = Shapes::ShapeRef.new(shape: UpdateUserHierarchyStructureRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceInUseException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:update_user_identity_info, Seahorse::Model::Operation.new.tap do |o|
         o.name = "UpdateUserIdentityInfo"
         o.http_method = "POST"