aws-sdk-connect 1.27.0 → 1.32.0

data/lib/aws-sdk-connect/client_api.rb

@@ -18,6 +18,7 @@ module Aws::Connect
     AgentFirstName = Shapes::StringShape.new(name: 'AgentFirstName')
     AgentLastName = Shapes::StringShape.new(name: 'AgentLastName')
     AgentUsername = Shapes::StringShape.new(name: 'AgentUsername')
+    AssociateRoutingProfileQueuesRequest = Shapes::StructureShape.new(name: 'AssociateRoutingProfileQueuesRequest')
     AttributeName = Shapes::StringShape.new(name: 'AttributeName')
     AttributeValue = Shapes::StringShape.new(name: 'AttributeValue')
     Attributes = Shapes::MapShape.new(name: 'Attributes')
@@ -29,14 +30,23 @@ module Aws::Connect
     ChatMessage = Shapes::StructureShape.new(name: 'ChatMessage')
     ClientToken = Shapes::StringShape.new(name: 'ClientToken')
     Comparison = Shapes::StringShape.new(name: 'Comparison')
+    Concurrency = Shapes::IntegerShape.new(name: 'Concurrency')
+    ContactFlow = Shapes::StructureShape.new(name: 'ContactFlow')
+    ContactFlowContent = Shapes::StringShape.new(name: 'ContactFlowContent')
+    ContactFlowDescription = Shapes::StringShape.new(name: 'ContactFlowDescription')
     ContactFlowId = Shapes::StringShape.new(name: 'ContactFlowId')
     ContactFlowName = Shapes::StringShape.new(name: 'ContactFlowName')
+    ContactFlowNotPublishedException = Shapes::StructureShape.new(name: 'ContactFlowNotPublishedException')
     ContactFlowSummary = Shapes::StructureShape.new(name: 'ContactFlowSummary')
     ContactFlowSummaryList = Shapes::ListShape.new(name: 'ContactFlowSummaryList')
     ContactFlowType = Shapes::StringShape.new(name: 'ContactFlowType')
     ContactFlowTypes = Shapes::ListShape.new(name: 'ContactFlowTypes')
     ContactId = Shapes::StringShape.new(name: 'ContactId')
     ContactNotFoundException = Shapes::StructureShape.new(name: 'ContactNotFoundException')
+    CreateContactFlowRequest = Shapes::StructureShape.new(name: 'CreateContactFlowRequest')
+    CreateContactFlowResponse = Shapes::StructureShape.new(name: 'CreateContactFlowResponse')
+    CreateRoutingProfileRequest = Shapes::StructureShape.new(name: 'CreateRoutingProfileRequest')
+    CreateRoutingProfileResponse = Shapes::StructureShape.new(name: 'CreateRoutingProfileResponse')
     CreateUserRequest = Shapes::StructureShape.new(name: 'CreateUserRequest')
     CreateUserResponse = Shapes::StructureShape.new(name: 'CreateUserResponse')
     Credentials = Shapes::StructureShape.new(name: 'Credentials')
@@ -47,7 +57,12 @@ module Aws::Connect
     CurrentMetricResult = Shapes::StructureShape.new(name: 'CurrentMetricResult')
     CurrentMetricResults = Shapes::ListShape.new(name: 'CurrentMetricResults')
     CurrentMetrics = Shapes::ListShape.new(name: 'CurrentMetrics')
+    Delay = Shapes::IntegerShape.new(name: 'Delay')
     DeleteUserRequest = Shapes::StructureShape.new(name: 'DeleteUserRequest')
+    DescribeContactFlowRequest = Shapes::StructureShape.new(name: 'DescribeContactFlowRequest')
+    DescribeContactFlowResponse = Shapes::StructureShape.new(name: 'DescribeContactFlowResponse')
+    DescribeRoutingProfileRequest = Shapes::StructureShape.new(name: 'DescribeRoutingProfileRequest')
+    DescribeRoutingProfileResponse = Shapes::StructureShape.new(name: 'DescribeRoutingProfileResponse')
     DescribeUserHierarchyGroupRequest = Shapes::StructureShape.new(name: 'DescribeUserHierarchyGroupRequest')
     DescribeUserHierarchyGroupResponse = Shapes::StructureShape.new(name: 'DescribeUserHierarchyGroupResponse')
     DescribeUserHierarchyStructureRequest = Shapes::StructureShape.new(name: 'DescribeUserHierarchyStructureRequest')
@@ -57,6 +72,7 @@ module Aws::Connect
     DestinationNotAllowedException = Shapes::StructureShape.new(name: 'DestinationNotAllowedException')
     Dimensions = Shapes::StructureShape.new(name: 'Dimensions')
     DirectoryUserId = Shapes::StringShape.new(name: 'DirectoryUserId')
+    DisassociateRoutingProfileQueuesRequest = Shapes::StructureShape.new(name: 'DisassociateRoutingProfileQueuesRequest')
     DisplayName = Shapes::StringShape.new(name: 'DisplayName')
     DuplicateResourceException = Shapes::StructureShape.new(name: 'DuplicateResourceException')
     Email = Shapes::StringShape.new(name: 'Email')
@@ -94,6 +110,7 @@ module Aws::Connect
     HoursOfOperationSummaryList = Shapes::ListShape.new(name: 'HoursOfOperationSummaryList')
     InstanceId = Shapes::StringShape.new(name: 'InstanceId')
     InternalServiceException = Shapes::StructureShape.new(name: 'InternalServiceException')
+    InvalidContactFlowException = Shapes::StructureShape.new(name: 'InvalidContactFlowException')
     InvalidParameterException = Shapes::StructureShape.new(name: 'InvalidParameterException')
     InvalidRequestException = Shapes::StructureShape.new(name: 'InvalidRequestException')
     LimitExceededException = Shapes::StructureShape.new(name: 'LimitExceededException')
@@ -103,8 +120,12 @@ module Aws::Connect
     ListHoursOfOperationsResponse = Shapes::StructureShape.new(name: 'ListHoursOfOperationsResponse')
     ListPhoneNumbersRequest = Shapes::StructureShape.new(name: 'ListPhoneNumbersRequest')
     ListPhoneNumbersResponse = Shapes::StructureShape.new(name: 'ListPhoneNumbersResponse')
+    ListPromptsRequest = Shapes::StructureShape.new(name: 'ListPromptsRequest')
+    ListPromptsResponse = Shapes::StructureShape.new(name: 'ListPromptsResponse')
     ListQueuesRequest = Shapes::StructureShape.new(name: 'ListQueuesRequest')
     ListQueuesResponse = Shapes::StructureShape.new(name: 'ListQueuesResponse')
+    ListRoutingProfileQueuesRequest = Shapes::StructureShape.new(name: 'ListRoutingProfileQueuesRequest')
+    ListRoutingProfileQueuesResponse = Shapes::StructureShape.new(name: 'ListRoutingProfileQueuesResponse')
     ListRoutingProfilesRequest = Shapes::StructureShape.new(name: 'ListRoutingProfilesRequest')
     ListRoutingProfilesResponse = Shapes::StructureShape.new(name: 'ListRoutingProfilesResponse')
     ListSecurityProfilesRequest = Shapes::StructureShape.new(name: 'ListSecurityProfilesRequest')
@@ -117,6 +138,8 @@ module Aws::Connect
     ListUsersResponse = Shapes::StructureShape.new(name: 'ListUsersResponse')
     MaxResult100 = Shapes::IntegerShape.new(name: 'MaxResult100')
     MaxResult1000 = Shapes::IntegerShape.new(name: 'MaxResult1000')
+    MediaConcurrencies = Shapes::ListShape.new(name: 'MediaConcurrencies')
+    MediaConcurrency = Shapes::StructureShape.new(name: 'MediaConcurrency')
     Message = Shapes::StringShape.new(name: 'Message')
     NextToken = Shapes::StringShape.new(name: 'NextToken')
     OutboundContactNotPermittedException = Shapes::StructureShape.new(name: 'OutboundContactNotPermittedException')
@@ -133,6 +156,14 @@ module Aws::Connect
     PhoneNumberType = Shapes::StringShape.new(name: 'PhoneNumberType')
     PhoneNumberTypes = Shapes::ListShape.new(name: 'PhoneNumberTypes')
     PhoneType = Shapes::StringShape.new(name: 'PhoneType')
+    Priority = Shapes::IntegerShape.new(name: 'Priority')
+    ProblemDetail = Shapes::StructureShape.new(name: 'ProblemDetail')
+    ProblemMessageString = Shapes::StringShape.new(name: 'ProblemMessageString')
+    Problems = Shapes::ListShape.new(name: 'Problems')
+    PromptId = Shapes::StringShape.new(name: 'PromptId')
+    PromptName = Shapes::StringShape.new(name: 'PromptName')
+    PromptSummary = Shapes::StructureShape.new(name: 'PromptSummary')
+    PromptSummaryList = Shapes::ListShape.new(name: 'PromptSummaryList')
     QueueId = Shapes::StringShape.new(name: 'QueueId')
     QueueName = Shapes::StringShape.new(name: 'QueueName')
     QueueReference = Shapes::StructureShape.new(name: 'QueueReference')
@@ -142,8 +173,18 @@ module Aws::Connect
     QueueTypes = Shapes::ListShape.new(name: 'QueueTypes')
     Queues = Shapes::ListShape.new(name: 'Queues')
     ResourceNotFoundException = Shapes::StructureShape.new(name: 'ResourceNotFoundException')
+    ResumeContactRecordingRequest = Shapes::StructureShape.new(name: 'ResumeContactRecordingRequest')
+    ResumeContactRecordingResponse = Shapes::StructureShape.new(name: 'ResumeContactRecordingResponse')
+    RoutingProfile = Shapes::StructureShape.new(name: 'RoutingProfile')
+    RoutingProfileDescription = Shapes::StringShape.new(name: 'RoutingProfileDescription')
     RoutingProfileId = Shapes::StringShape.new(name: 'RoutingProfileId')
     RoutingProfileName = Shapes::StringShape.new(name: 'RoutingProfileName')
+    RoutingProfileQueueConfig = Shapes::StructureShape.new(name: 'RoutingProfileQueueConfig')
+    RoutingProfileQueueConfigList = Shapes::ListShape.new(name: 'RoutingProfileQueueConfigList')
+    RoutingProfileQueueConfigSummary = Shapes::StructureShape.new(name: 'RoutingProfileQueueConfigSummary')
+    RoutingProfileQueueConfigSummaryList = Shapes::ListShape.new(name: 'RoutingProfileQueueConfigSummaryList')
+    RoutingProfileQueueReference = Shapes::StructureShape.new(name: 'RoutingProfileQueueReference')
+    RoutingProfileQueueReferenceList = Shapes::ListShape.new(name: 'RoutingProfileQueueReferenceList')
     RoutingProfileSummary = Shapes::StructureShape.new(name: 'RoutingProfileSummary')
     RoutingProfileSummaryList = Shapes::ListShape.new(name: 'RoutingProfileSummaryList')
     SecurityProfileId = Shapes::StringShape.new(name: 'SecurityProfileId')
@@ -154,11 +195,17 @@ module Aws::Connect
     SecurityToken = Shapes::StringShape.new(name: 'SecurityToken')
     StartChatContactRequest = Shapes::StructureShape.new(name: 'StartChatContactRequest')
     StartChatContactResponse = Shapes::StructureShape.new(name: 'StartChatContactResponse')
+    StartContactRecordingRequest = Shapes::StructureShape.new(name: 'StartContactRecordingRequest')
+    StartContactRecordingResponse = Shapes::StructureShape.new(name: 'StartContactRecordingResponse')
     StartOutboundVoiceContactRequest = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactRequest')
     StartOutboundVoiceContactResponse = Shapes::StructureShape.new(name: 'StartOutboundVoiceContactResponse')
     Statistic = Shapes::StringShape.new(name: 'Statistic')
+    StopContactRecordingRequest = Shapes::StructureShape.new(name: 'StopContactRecordingRequest')
+    StopContactRecordingResponse = Shapes::StructureShape.new(name: 'StopContactRecordingResponse')
     StopContactRequest = Shapes::StructureShape.new(name: 'StopContactRequest')
     StopContactResponse = Shapes::StructureShape.new(name: 'StopContactResponse')
+    SuspendContactRecordingRequest = Shapes::StructureShape.new(name: 'SuspendContactRecordingRequest')
+    SuspendContactRecordingResponse = Shapes::StructureShape.new(name: 'SuspendContactRecordingResponse')
     TagKey = Shapes::StringShape.new(name: 'TagKey')
     TagKeyList = Shapes::ListShape.new(name: 'TagKeyList')
     TagMap = Shapes::MapShape.new(name: 'TagMap')
@@ -171,6 +218,12 @@ module Aws::Connect
     UntagResourceRequest = Shapes::StructureShape.new(name: 'UntagResourceRequest')
     UpdateContactAttributesRequest = Shapes::StructureShape.new(name: 'UpdateContactAttributesRequest')
     UpdateContactAttributesResponse = Shapes::StructureShape.new(name: 'UpdateContactAttributesResponse')
+    UpdateContactFlowContentRequest = Shapes::StructureShape.new(name: 'UpdateContactFlowContentRequest')
+    UpdateContactFlowNameRequest = Shapes::StructureShape.new(name: 'UpdateContactFlowNameRequest')
+    UpdateRoutingProfileConcurrencyRequest = Shapes::StructureShape.new(name: 'UpdateRoutingProfileConcurrencyRequest')
+    UpdateRoutingProfileDefaultOutboundQueueRequest = Shapes::StructureShape.new(name: 'UpdateRoutingProfileDefaultOutboundQueueRequest')
+    UpdateRoutingProfileNameRequest = Shapes::StructureShape.new(name: 'UpdateRoutingProfileNameRequest')
+    UpdateRoutingProfileQueuesRequest = Shapes::StructureShape.new(name: 'UpdateRoutingProfileQueuesRequest')
     UpdateUserHierarchyRequest = Shapes::StructureShape.new(name: 'UpdateUserHierarchyRequest')
     UpdateUserIdentityInfoRequest = Shapes::StructureShape.new(name: 'UpdateUserIdentityInfoRequest')
     UpdateUserPhoneConfigRequest = Shapes::StructureShape.new(name: 'UpdateUserPhoneConfigRequest')
@@ -184,8 +237,15 @@ module Aws::Connect
     UserSummary = Shapes::StructureShape.new(name: 'UserSummary')
     UserSummaryList = Shapes::ListShape.new(name: 'UserSummaryList')
     Value = Shapes::FloatShape.new(name: 'Value')
+    VoiceRecordingConfiguration = Shapes::StructureShape.new(name: 'VoiceRecordingConfiguration')
+    VoiceRecordingTrack = Shapes::StringShape.new(name: 'VoiceRecordingTrack')
     timestamp = Shapes::TimestampShape.new(name: 'timestamp')
 
+    AssociateRoutingProfileQueuesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    AssociateRoutingProfileQueuesRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    AssociateRoutingProfileQueuesRequest.add_member(:queue_configs, Shapes::ShapeRef.new(shape: RoutingProfileQueueConfigList, required: true, location_name: "QueueConfigs"))
+    AssociateRoutingProfileQueuesRequest.struct_class = Types::AssociateRoutingProfileQueuesRequest
+
     Attributes.key = Shapes::ShapeRef.new(shape: AttributeName)
     Attributes.value = Shapes::ShapeRef.new(shape: AttributeValue)
 
@@ -195,6 +255,18 @@ module Aws::Connect
     ChatMessage.add_member(:content, Shapes::ShapeRef.new(shape: ChatContent, required: true, location_name: "Content"))
     ChatMessage.struct_class = Types::ChatMessage
 
+    ContactFlow.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    ContactFlow.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowId, location_name: "Id"))
+    ContactFlow.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
+    ContactFlow.add_member(:type, Shapes::ShapeRef.new(shape: ContactFlowType, location_name: "Type"))
+    ContactFlow.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowDescription, location_name: "Description"))
+    ContactFlow.add_member(:content, Shapes::ShapeRef.new(shape: ContactFlowContent, location_name: "Content"))
+    ContactFlow.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    ContactFlow.struct_class = Types::ContactFlow
+
+    ContactFlowNotPublishedException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
+    ContactFlowNotPublishedException.struct_class = Types::ContactFlowNotPublishedException
+
     ContactFlowSummary.add_member(:id, Shapes::ShapeRef.new(shape: ContactFlowId, location_name: "Id"))
     ContactFlowSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     ContactFlowSummary.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
@@ -208,6 +280,31 @@ module Aws::Connect
     ContactNotFoundException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     ContactNotFoundException.struct_class = Types::ContactNotFoundException
 
+    CreateContactFlowRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    CreateContactFlowRequest.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, required: true, location_name: "Name"))
+    CreateContactFlowRequest.add_member(:type, Shapes::ShapeRef.new(shape: ContactFlowType, required: true, location_name: "Type"))
+    CreateContactFlowRequest.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowDescription, location_name: "Description"))
+    CreateContactFlowRequest.add_member(:content, Shapes::ShapeRef.new(shape: ContactFlowContent, required: true, location_name: "Content"))
+    CreateContactFlowRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    CreateContactFlowRequest.struct_class = Types::CreateContactFlowRequest
+
+    CreateContactFlowResponse.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, location_name: "ContactFlowId"))
+    CreateContactFlowResponse.add_member(:contact_flow_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "ContactFlowArn"))
+    CreateContactFlowResponse.struct_class = Types::CreateContactFlowResponse
+
+    CreateRoutingProfileRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    CreateRoutingProfileRequest.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, required: true, location_name: "Name"))
+    CreateRoutingProfileRequest.add_member(:description, Shapes::ShapeRef.new(shape: RoutingProfileDescription, required: true, location_name: "Description"))
+    CreateRoutingProfileRequest.add_member(:default_outbound_queue_id, Shapes::ShapeRef.new(shape: QueueId, required: true, location_name: "DefaultOutboundQueueId"))
+    CreateRoutingProfileRequest.add_member(:queue_configs, Shapes::ShapeRef.new(shape: RoutingProfileQueueConfigList, location_name: "QueueConfigs"))
+    CreateRoutingProfileRequest.add_member(:media_concurrencies, Shapes::ShapeRef.new(shape: MediaConcurrencies, required: true, location_name: "MediaConcurrencies"))
+    CreateRoutingProfileRequest.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    CreateRoutingProfileRequest.struct_class = Types::CreateRoutingProfileRequest
+
+    CreateRoutingProfileResponse.add_member(:routing_profile_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "RoutingProfileArn"))
+    CreateRoutingProfileResponse.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "RoutingProfileId"))
+    CreateRoutingProfileResponse.struct_class = Types::CreateRoutingProfileResponse
+
     CreateUserRequest.add_member(:username, Shapes::ShapeRef.new(shape: AgentUsername, required: true, location_name: "Username"))
     CreateUserRequest.add_member(:password, Shapes::ShapeRef.new(shape: Password, location_name: "Password"))
     CreateUserRequest.add_member(:identity_info, Shapes::ShapeRef.new(shape: UserIdentityInfo, location_name: "IdentityInfo"))
@@ -252,6 +349,20 @@ module Aws::Connect
     DeleteUserRequest.add_member(:user_id, Shapes::ShapeRef.new(shape: UserId, required: true, location: "uri", location_name: "UserId"))
     DeleteUserRequest.struct_class = Types::DeleteUserRequest
 
+    DescribeContactFlowRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DescribeContactFlowRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location: "uri", location_name: "ContactFlowId"))
+    DescribeContactFlowRequest.struct_class = Types::DescribeContactFlowRequest
+
+    DescribeContactFlowResponse.add_member(:contact_flow, Shapes::ShapeRef.new(shape: ContactFlow, location_name: "ContactFlow"))
+    DescribeContactFlowResponse.struct_class = Types::DescribeContactFlowResponse
+
+    DescribeRoutingProfileRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DescribeRoutingProfileRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    DescribeRoutingProfileRequest.struct_class = Types::DescribeRoutingProfileRequest
+
+    DescribeRoutingProfileResponse.add_member(:routing_profile, Shapes::ShapeRef.new(shape: RoutingProfile, location_name: "RoutingProfile"))
+    DescribeRoutingProfileResponse.struct_class = Types::DescribeRoutingProfileResponse
+
     DescribeUserHierarchyGroupRequest.add_member(:hierarchy_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, required: true, location: "uri", location_name: "HierarchyGroupId"))
     DescribeUserHierarchyGroupRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     DescribeUserHierarchyGroupRequest.struct_class = Types::DescribeUserHierarchyGroupRequest
@@ -279,6 +390,11 @@ module Aws::Connect
     Dimensions.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, location_name: "Channel"))
     Dimensions.struct_class = Types::Dimensions
 
+    DisassociateRoutingProfileQueuesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    DisassociateRoutingProfileQueuesRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    DisassociateRoutingProfileQueuesRequest.add_member(:queue_references, Shapes::ShapeRef.new(shape: RoutingProfileQueueReferenceList, required: true, location_name: "QueueReferences"))
+    DisassociateRoutingProfileQueuesRequest.struct_class = Types::DisassociateRoutingProfileQueuesRequest
+
     DuplicateResourceException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     DuplicateResourceException.struct_class = Types::DuplicateResourceException
 
@@ -391,6 +507,9 @@ module Aws::Connect
     InternalServiceException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     InternalServiceException.struct_class = Types::InternalServiceException
 
+    InvalidContactFlowException.add_member(:problems, Shapes::ShapeRef.new(shape: Problems, location_name: "problems"))
+    InvalidContactFlowException.struct_class = Types::InvalidContactFlowException
+
     InvalidParameterException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     InvalidParameterException.struct_class = Types::InvalidParameterException
 
@@ -430,6 +549,15 @@ module Aws::Connect
     ListPhoneNumbersResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
     ListPhoneNumbersResponse.struct_class = Types::ListPhoneNumbersResponse
 
+    ListPromptsRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    ListPromptsRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
+    ListPromptsRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult1000, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
+    ListPromptsRequest.struct_class = Types::ListPromptsRequest
+
+    ListPromptsResponse.add_member(:prompt_summary_list, Shapes::ShapeRef.new(shape: PromptSummaryList, location_name: "PromptSummaryList"))
+    ListPromptsResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
+    ListPromptsResponse.struct_class = Types::ListPromptsResponse
+
     ListQueuesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     ListQueuesRequest.add_member(:queue_types, Shapes::ShapeRef.new(shape: QueueTypes, location: "querystring", location_name: "queueTypes"))
     ListQueuesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
@@ -440,6 +568,16 @@ module Aws::Connect
     ListQueuesResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
     ListQueuesResponse.struct_class = Types::ListQueuesResponse
 
+    ListRoutingProfileQueuesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    ListRoutingProfileQueuesRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    ListRoutingProfileQueuesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
+    ListRoutingProfileQueuesRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult100, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
+    ListRoutingProfileQueuesRequest.struct_class = Types::ListRoutingProfileQueuesRequest
+
+    ListRoutingProfileQueuesResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
+    ListRoutingProfileQueuesResponse.add_member(:routing_profile_queue_config_summary_list, Shapes::ShapeRef.new(shape: RoutingProfileQueueConfigSummaryList, location_name: "RoutingProfileQueueConfigSummaryList"))
+    ListRoutingProfileQueuesResponse.struct_class = Types::ListRoutingProfileQueuesResponse
+
     ListRoutingProfilesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
     ListRoutingProfilesRequest.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location: "querystring", location_name: "nextToken"))
     ListRoutingProfilesRequest.add_member(:max_results, Shapes::ShapeRef.new(shape: MaxResult1000, location: "querystring", location_name: "maxResults", metadata: {"box"=>true}))
@@ -482,6 +620,12 @@ module Aws::Connect
     ListUsersResponse.add_member(:next_token, Shapes::ShapeRef.new(shape: NextToken, location_name: "NextToken"))
     ListUsersResponse.struct_class = Types::ListUsersResponse
 
+    MediaConcurrencies.member = Shapes::ShapeRef.new(shape: MediaConcurrency)
+
+    MediaConcurrency.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, required: true, location_name: "Channel"))
+    MediaConcurrency.add_member(:concurrency, Shapes::ShapeRef.new(shape: Concurrency, required: true, location_name: "Concurrency"))
+    MediaConcurrency.struct_class = Types::MediaConcurrency
+
     OutboundContactNotPermittedException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     OutboundContactNotPermittedException.struct_class = Types::OutboundContactNotPermittedException
 
@@ -501,6 +645,18 @@ module Aws::Connect
 
     PhoneNumberTypes.member = Shapes::ShapeRef.new(shape: PhoneNumberType)
 
+    ProblemDetail.add_member(:message, Shapes::ShapeRef.new(shape: ProblemMessageString, location_name: "message"))
+    ProblemDetail.struct_class = Types::ProblemDetail
+
+    Problems.member = Shapes::ShapeRef.new(shape: ProblemDetail)
+
+    PromptSummary.add_member(:id, Shapes::ShapeRef.new(shape: PromptId, location_name: "Id"))
+    PromptSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
+    PromptSummary.add_member(:name, Shapes::ShapeRef.new(shape: PromptName, location_name: "Name"))
+    PromptSummary.struct_class = Types::PromptSummary
+
+    PromptSummaryList.member = Shapes::ShapeRef.new(shape: PromptSummary)
+
     QueueReference.add_member(:id, Shapes::ShapeRef.new(shape: QueueId, location_name: "Id"))
     QueueReference.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     QueueReference.struct_class = Types::QueueReference
@@ -520,6 +676,46 @@ module Aws::Connect
     ResourceNotFoundException.add_member(:message, Shapes::ShapeRef.new(shape: Message, location_name: "Message"))
     ResourceNotFoundException.struct_class = Types::ResourceNotFoundException
 
+    ResumeContactRecordingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
+    ResumeContactRecordingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
+    ResumeContactRecordingRequest.add_member(:initial_contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "InitialContactId"))
+    ResumeContactRecordingRequest.struct_class = Types::ResumeContactRecordingRequest
+
+    ResumeContactRecordingResponse.struct_class = Types::ResumeContactRecordingResponse
+
+    RoutingProfile.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, location_name: "InstanceId"))
+    RoutingProfile.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, location_name: "Name"))
+    RoutingProfile.add_member(:routing_profile_arn, Shapes::ShapeRef.new(shape: ARN, location_name: "RoutingProfileArn"))
+    RoutingProfile.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "RoutingProfileId"))
+    RoutingProfile.add_member(:description, Shapes::ShapeRef.new(shape: RoutingProfileDescription, location_name: "Description"))
+    RoutingProfile.add_member(:media_concurrencies, Shapes::ShapeRef.new(shape: MediaConcurrencies, location_name: "MediaConcurrencies"))
+    RoutingProfile.add_member(:default_outbound_queue_id, Shapes::ShapeRef.new(shape: QueueId, location_name: "DefaultOutboundQueueId"))
+    RoutingProfile.add_member(:tags, Shapes::ShapeRef.new(shape: TagMap, location_name: "Tags"))
+    RoutingProfile.struct_class = Types::RoutingProfile
+
+    RoutingProfileQueueConfig.add_member(:queue_reference, Shapes::ShapeRef.new(shape: RoutingProfileQueueReference, required: true, location_name: "QueueReference"))
+    RoutingProfileQueueConfig.add_member(:priority, Shapes::ShapeRef.new(shape: Priority, required: true, location_name: "Priority", metadata: {"box"=>true}))
+    RoutingProfileQueueConfig.add_member(:delay, Shapes::ShapeRef.new(shape: Delay, required: true, location_name: "Delay", metadata: {"box"=>true}))
+    RoutingProfileQueueConfig.struct_class = Types::RoutingProfileQueueConfig
+
+    RoutingProfileQueueConfigList.member = Shapes::ShapeRef.new(shape: RoutingProfileQueueConfig)
+
+    RoutingProfileQueueConfigSummary.add_member(:queue_id, Shapes::ShapeRef.new(shape: QueueId, required: true, location_name: "QueueId"))
+    RoutingProfileQueueConfigSummary.add_member(:queue_arn, Shapes::ShapeRef.new(shape: ARN, required: true, location_name: "QueueArn"))
+    RoutingProfileQueueConfigSummary.add_member(:queue_name, Shapes::ShapeRef.new(shape: QueueName, required: true, location_name: "QueueName"))
+    RoutingProfileQueueConfigSummary.add_member(:priority, Shapes::ShapeRef.new(shape: Priority, required: true, location_name: "Priority"))
+    RoutingProfileQueueConfigSummary.add_member(:delay, Shapes::ShapeRef.new(shape: Delay, required: true, location_name: "Delay"))
+    RoutingProfileQueueConfigSummary.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, required: true, location_name: "Channel"))
+    RoutingProfileQueueConfigSummary.struct_class = Types::RoutingProfileQueueConfigSummary
+
+    RoutingProfileQueueConfigSummaryList.member = Shapes::ShapeRef.new(shape: RoutingProfileQueueConfigSummary)
+
+    RoutingProfileQueueReference.add_member(:queue_id, Shapes::ShapeRef.new(shape: QueueId, required: true, location_name: "QueueId"))
+    RoutingProfileQueueReference.add_member(:channel, Shapes::ShapeRef.new(shape: Channel, required: true, location_name: "Channel"))
+    RoutingProfileQueueReference.struct_class = Types::RoutingProfileQueueReference
+
+    RoutingProfileQueueReferenceList.member = Shapes::ShapeRef.new(shape: RoutingProfileQueueReference)
+
     RoutingProfileSummary.add_member(:id, Shapes::ShapeRef.new(shape: RoutingProfileId, location_name: "Id"))
     RoutingProfileSummary.add_member(:arn, Shapes::ShapeRef.new(shape: ARN, location_name: "Arn"))
     RoutingProfileSummary.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, location_name: "Name"))
@@ -549,6 +745,14 @@ module Aws::Connect
     StartChatContactResponse.add_member(:participant_token, Shapes::ShapeRef.new(shape: ParticipantToken, location_name: "ParticipantToken"))
     StartChatContactResponse.struct_class = Types::StartChatContactResponse
 
+    StartContactRecordingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
+    StartContactRecordingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
+    StartContactRecordingRequest.add_member(:initial_contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "InitialContactId"))
+    StartContactRecordingRequest.add_member(:voice_recording_configuration, Shapes::ShapeRef.new(shape: VoiceRecordingConfiguration, required: true, location_name: "VoiceRecordingConfiguration"))
+    StartContactRecordingRequest.struct_class = Types::StartContactRecordingRequest
+
+    StartContactRecordingResponse.struct_class = Types::StartContactRecordingResponse
+
     StartOutboundVoiceContactRequest.add_member(:destination_phone_number, Shapes::ShapeRef.new(shape: PhoneNumber, required: true, location_name: "DestinationPhoneNumber"))
     StartOutboundVoiceContactRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location_name: "ContactFlowId"))
     StartOutboundVoiceContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
@@ -561,12 +765,26 @@ module Aws::Connect
     StartOutboundVoiceContactResponse.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, location_name: "ContactId"))
     StartOutboundVoiceContactResponse.struct_class = Types::StartOutboundVoiceContactResponse
 
+    StopContactRecordingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
+    StopContactRecordingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
+    StopContactRecordingRequest.add_member(:initial_contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "InitialContactId"))
+    StopContactRecordingRequest.struct_class = Types::StopContactRecordingRequest
+
+    StopContactRecordingResponse.struct_class = Types::StopContactRecordingResponse
+
     StopContactRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
     StopContactRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
     StopContactRequest.struct_class = Types::StopContactRequest
 
     StopContactResponse.struct_class = Types::StopContactResponse
 
+    SuspendContactRecordingRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location_name: "InstanceId"))
+    SuspendContactRecordingRequest.add_member(:contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "ContactId"))
+    SuspendContactRecordingRequest.add_member(:initial_contact_id, Shapes::ShapeRef.new(shape: ContactId, required: true, location_name: "InitialContactId"))
+    SuspendContactRecordingRequest.struct_class = Types::SuspendContactRecordingRequest
+
+    SuspendContactRecordingResponse.struct_class = Types::SuspendContactRecordingResponse
+
     TagKeyList.member = Shapes::ShapeRef.new(shape: TagKey)
 
     TagMap.key = Shapes::ShapeRef.new(shape: TagKey)
@@ -594,6 +812,38 @@ module Aws::Connect
 
     UpdateContactAttributesResponse.struct_class = Types::UpdateContactAttributesResponse
 
+    UpdateContactFlowContentRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateContactFlowContentRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location: "uri", location_name: "ContactFlowId"))
+    UpdateContactFlowContentRequest.add_member(:content, Shapes::ShapeRef.new(shape: ContactFlowContent, required: true, location_name: "Content"))
+    UpdateContactFlowContentRequest.struct_class = Types::UpdateContactFlowContentRequest
+
+    UpdateContactFlowNameRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateContactFlowNameRequest.add_member(:contact_flow_id, Shapes::ShapeRef.new(shape: ContactFlowId, required: true, location: "uri", location_name: "ContactFlowId"))
+    UpdateContactFlowNameRequest.add_member(:name, Shapes::ShapeRef.new(shape: ContactFlowName, location_name: "Name"))
+    UpdateContactFlowNameRequest.add_member(:description, Shapes::ShapeRef.new(shape: ContactFlowDescription, location_name: "Description"))
+    UpdateContactFlowNameRequest.struct_class = Types::UpdateContactFlowNameRequest
+
+    UpdateRoutingProfileConcurrencyRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateRoutingProfileConcurrencyRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    UpdateRoutingProfileConcurrencyRequest.add_member(:media_concurrencies, Shapes::ShapeRef.new(shape: MediaConcurrencies, required: true, location_name: "MediaConcurrencies"))
+    UpdateRoutingProfileConcurrencyRequest.struct_class = Types::UpdateRoutingProfileConcurrencyRequest
+
+    UpdateRoutingProfileDefaultOutboundQueueRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateRoutingProfileDefaultOutboundQueueRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    UpdateRoutingProfileDefaultOutboundQueueRequest.add_member(:default_outbound_queue_id, Shapes::ShapeRef.new(shape: QueueId, required: true, location_name: "DefaultOutboundQueueId"))
+    UpdateRoutingProfileDefaultOutboundQueueRequest.struct_class = Types::UpdateRoutingProfileDefaultOutboundQueueRequest
+
+    UpdateRoutingProfileNameRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateRoutingProfileNameRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    UpdateRoutingProfileNameRequest.add_member(:name, Shapes::ShapeRef.new(shape: RoutingProfileName, location_name: "Name"))
+    UpdateRoutingProfileNameRequest.add_member(:description, Shapes::ShapeRef.new(shape: RoutingProfileDescription, location_name: "Description"))
+    UpdateRoutingProfileNameRequest.struct_class = Types::UpdateRoutingProfileNameRequest
+
+    UpdateRoutingProfileQueuesRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
+    UpdateRoutingProfileQueuesRequest.add_member(:routing_profile_id, Shapes::ShapeRef.new(shape: RoutingProfileId, required: true, location: "uri", location_name: "RoutingProfileId"))
+    UpdateRoutingProfileQueuesRequest.add_member(:queue_configs, Shapes::ShapeRef.new(shape: RoutingProfileQueueConfigList, required: true, location_name: "QueueConfigs"))
+    UpdateRoutingProfileQueuesRequest.struct_class = Types::UpdateRoutingProfileQueuesRequest
+
     UpdateUserHierarchyRequest.add_member(:hierarchy_group_id, Shapes::ShapeRef.new(shape: HierarchyGroupId, location_name: "HierarchyGroupId"))
     UpdateUserHierarchyRequest.add_member(:user_id, Shapes::ShapeRef.new(shape: UserId, required: true, location: "uri", location_name: "UserId"))
     UpdateUserHierarchyRequest.add_member(:instance_id, Shapes::ShapeRef.new(shape: InstanceId, required: true, location: "uri", location_name: "InstanceId"))
@@ -652,6 +902,9 @@ module Aws::Connect
 
     UserSummaryList.member = Shapes::ShapeRef.new(shape: UserSummary)
 
+    VoiceRecordingConfiguration.add_member(:voice_recording_track, Shapes::ShapeRef.new(shape: VoiceRecordingTrack, location_name: "VoiceRecordingTrack"))
+    VoiceRecordingConfiguration.struct_class = Types::VoiceRecordingConfiguration
+
 
     # @api private
     API = Seahorse::Model::Api.new.tap do |api|
@@ -671,6 +924,50 @@ module Aws::Connect
         "uid" => "connect-2017-08-08",
       }
 
+      api.add_operation(:associate_routing_profile_queues, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "AssociateRoutingProfileQueues"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/associate-queues"
+        o.input = Shapes::ShapeRef.new(shape: AssociateRoutingProfileQueuesRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:create_contact_flow, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "CreateContactFlow"
+        o.http_method = "PUT"
+        o.http_request_uri = "/contact-flows/{InstanceId}"
+        o.input = Shapes::ShapeRef.new(shape: CreateContactFlowRequest)
+        o.output = Shapes::ShapeRef.new(shape: CreateContactFlowResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidContactFlowException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:create_routing_profile, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "CreateRoutingProfile"
+        o.http_method = "PUT"
+        o.http_request_uri = "/routing-profiles/{InstanceId}"
+        o.input = Shapes::ShapeRef.new(shape: CreateRoutingProfileRequest)
+        o.output = Shapes::ShapeRef.new(shape: CreateRoutingProfileResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:create_user, Seahorse::Model::Operation.new.tap do |o|
         o.name = "CreateUser"
         o.http_method = "PUT"
@@ -699,6 +996,33 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:describe_contact_flow, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DescribeContactFlow"
+        o.http_method = "GET"
+        o.http_request_uri = "/contact-flows/{InstanceId}/{ContactFlowId}"
+        o.input = Shapes::ShapeRef.new(shape: DescribeContactFlowRequest)
+        o.output = Shapes::ShapeRef.new(shape: DescribeContactFlowResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ContactFlowNotPublishedException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:describe_routing_profile, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DescribeRoutingProfile"
+        o.http_method = "GET"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}"
+        o.input = Shapes::ShapeRef.new(shape: DescribeRoutingProfileRequest)
+        o.output = Shapes::ShapeRef.new(shape: DescribeRoutingProfileResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:describe_user, Seahorse::Model::Operation.new.tap do |o|
         o.name = "DescribeUser"
         o.http_method = "GET"
@@ -738,6 +1062,19 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:disassociate_routing_profile_queues, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "DisassociateRoutingProfileQueues"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/disassociate-queues"
+        o.input = Shapes::ShapeRef.new(shape: DisassociateRoutingProfileQueuesRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:get_contact_attributes, Seahorse::Model::Operation.new.tap do |o|
         o.name = "GetContactAttributes"
         o.http_method = "GET"
@@ -858,6 +1195,25 @@ module Aws::Connect
         )
       end)
 
+      api.add_operation(:list_prompts, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "ListPrompts"
+        o.http_method = "GET"
+        o.http_request_uri = "/prompts-summary/{InstanceId}"
+        o.input = Shapes::ShapeRef.new(shape: ListPromptsRequest)
+        o.output = Shapes::ShapeRef.new(shape: ListPromptsResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o[:pager] = Aws::Pager.new(
+          limit_key: "max_results",
+          tokens: {
+            "next_token" => "next_token"
+          }
+        )
+      end)
+
       api.add_operation(:list_queues, Seahorse::Model::Operation.new.tap do |o|
         o.name = "ListQueues"
         o.http_method = "GET"
@@ -877,6 +1233,25 @@ module Aws::Connect
         )
       end)
 
+      api.add_operation(:list_routing_profile_queues, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "ListRoutingProfileQueues"
+        o.http_method = "GET"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/queues"
+        o.input = Shapes::ShapeRef.new(shape: ListRoutingProfileQueuesRequest)
+        o.output = Shapes::ShapeRef.new(shape: ListRoutingProfileQueuesResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+        o[:pager] = Aws::Pager.new(
+          limit_key: "max_results",
+          tokens: {
+            "next_token" => "next_token"
+          }
+        )
+      end)
+
       api.add_operation(:list_routing_profiles, Seahorse::Model::Operation.new.tap do |o|
         o.name = "ListRoutingProfiles"
         o.http_method = "GET"
@@ -966,6 +1341,17 @@ module Aws::Connect
         )
       end)
 
+      api.add_operation(:resume_contact_recording, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "ResumeContactRecording"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact/resume-recording"
+        o.input = Shapes::ShapeRef.new(shape: ResumeContactRecordingRequest)
+        o.output = Shapes::ShapeRef.new(shape: ResumeContactRecordingResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:start_chat_contact, Seahorse::Model::Operation.new.tap do |o|
         o.name = "StartChatContact"
         o.http_method = "PUT"
@@ -979,6 +1365,18 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: LimitExceededException)
       end)
 
+      api.add_operation(:start_contact_recording, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "StartContactRecording"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact/start-recording"
+        o.input = Shapes::ShapeRef.new(shape: StartContactRecordingRequest)
+        o.output = Shapes::ShapeRef.new(shape: StartContactRecordingResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:start_outbound_voice_contact, Seahorse::Model::Operation.new.tap do |o|
         o.name = "StartOutboundVoiceContact"
         o.http_method = "PUT"
@@ -1007,6 +1405,28 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:stop_contact_recording, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "StopContactRecording"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact/stop-recording"
+        o.input = Shapes::ShapeRef.new(shape: StopContactRecordingRequest)
+        o.output = Shapes::ShapeRef.new(shape: StopContactRecordingResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:suspend_contact_recording, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "SuspendContactRecording"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact/suspend-recording"
+        o.input = Shapes::ShapeRef.new(shape: SuspendContactRecordingRequest)
+        o.output = Shapes::ShapeRef.new(shape: SuspendContactRecordingResponse)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:tag_resource, Seahorse::Model::Operation.new.tap do |o|
         o.name = "TagResource"
         o.http_method = "POST"
@@ -1045,6 +1465,87 @@ module Aws::Connect
         o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
       end)
 
+      api.add_operation(:update_contact_flow_content, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateContactFlowContent"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact-flows/{InstanceId}/{ContactFlowId}/content"
+        o.input = Shapes::ShapeRef.new(shape: UpdateContactFlowContentRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidContactFlowException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_contact_flow_name, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateContactFlowName"
+        o.http_method = "POST"
+        o.http_request_uri = "/contact-flows/{InstanceId}/{ContactFlowId}/name"
+        o.input = Shapes::ShapeRef.new(shape: UpdateContactFlowNameRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_routing_profile_concurrency, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateRoutingProfileConcurrency"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/concurrency"
+        o.input = Shapes::ShapeRef.new(shape: UpdateRoutingProfileConcurrencyRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_routing_profile_default_outbound_queue, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateRoutingProfileDefaultOutboundQueue"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/default-outbound-queue"
+        o.input = Shapes::ShapeRef.new(shape: UpdateRoutingProfileDefaultOutboundQueueRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_routing_profile_name, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateRoutingProfileName"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/name"
+        o.input = Shapes::ShapeRef.new(shape: UpdateRoutingProfileNameRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: DuplicateResourceException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
+      api.add_operation(:update_routing_profile_queues, Seahorse::Model::Operation.new.tap do |o|
+        o.name = "UpdateRoutingProfileQueues"
+        o.http_method = "POST"
+        o.http_request_uri = "/routing-profiles/{InstanceId}/{RoutingProfileId}/queues"
+        o.input = Shapes::ShapeRef.new(shape: UpdateRoutingProfileQueuesRequest)
+        o.output = Shapes::ShapeRef.new(shape: Shapes::StructureShape.new(struct_class: Aws::EmptyStructure))
+        o.errors << Shapes::ShapeRef.new(shape: InvalidRequestException)
+        o.errors << Shapes::ShapeRef.new(shape: InvalidParameterException)
+        o.errors << Shapes::ShapeRef.new(shape: ResourceNotFoundException)
+        o.errors << Shapes::ShapeRef.new(shape: ThrottlingException)
+        o.errors << Shapes::ShapeRef.new(shape: InternalServiceException)
+      end)
+
       api.add_operation(:update_user_hierarchy, Seahorse::Model::Operation.new.tap do |o|
         o.name = "UpdateUserHierarchy"
         o.http_method = "POST"