aws-sdk-connect 1.221.0 → 1.223.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +10 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +556 -18
- data/lib/aws-sdk-connect/client_api.rb +359 -3
- data/lib/aws-sdk-connect/types.rb +1300 -101
- data/lib/aws-sdk-connect.rb +1 -1
- data/sig/client.rbs +266 -15
- data/sig/types.rbs +332 -1
- metadata +1 -1
data/sig/types.rbs
CHANGED
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@@ -440,6 +440,8 @@ module Aws::Connect
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attr_accessor last_modified_region: ::String
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attr_accessor periodic_session_duration: ::Integer
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attr_accessor max_session_duration: ::Integer
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attr_accessor session_inactivity_duration: ::Integer
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attr_accessor session_inactivity_handling_enabled: bool
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SENSITIVE: []
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end
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@@ -453,6 +455,22 @@ module Aws::Connect
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SENSITIVE: []
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end
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class AutoEvaluationConfiguration
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attr_accessor enabled: bool
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SENSITIVE: []
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end
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class AutoEvaluationDetails
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attr_accessor auto_evaluation_enabled: bool
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attr_accessor auto_evaluation_status: ("IN_PROGRESS" | "FAILED" | "SUCCEEDED")
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SENSITIVE: []
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end
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class AutomaticFailConfiguration
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attr_accessor target_section: ::String
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SENSITIVE: []
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end
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class AvailableNumberSummary
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attr_accessor phone_number: ::String
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attr_accessor phone_number_country_code: ("AF" | "AL" | "DZ" | "AS" | "AD" | "AO" | "AI" | "AQ" | "AG" | "AR" | "AM" | "AW" | "AU" | "AT" | "AZ" | "BS" | "BH" | "BD" | "BB" | "BY" | "BE" | "BZ" | "BJ" | "BM" | "BT" | "BO" | "BA" | "BW" | "BR" | "IO" | "VG" | "BN" | "BG" | "BF" | "BI" | "KH" | "CM" | "CA" | "CV" | "KY" | "CF" | "TD" | "CL" | "CN" | "CX" | "CC" | "CO" | "KM" | "CK" | "CR" | "HR" | "CU" | "CW" | "CY" | "CZ" | "CD" | "DK" | "DJ" | "DM" | "DO" | "TL" | "EC" | "EG" | "SV" | "GQ" | "ER" | "EE" | "ET" | "FK" | "FO" | "FJ" | "FI" | "FR" | "PF" | "GA" | "GM" | "GE" | "DE" | "GH" | "GI" | "GR" | "GL" | "GD" | "GU" | "GT" | "GG" | "GN" | "GW" | "GY" | "HT" | "HN" | "HK" | "HU" | "IS" | "IN" | "ID" | "IR" | "IQ" | "IE" | "IM" | "IL" | "IT" | "CI" | "JM" | "JP" | "JE" | "JO" | "KZ" | "KE" | "KI" | "KW" | "KG" | "LA" | "LV" | "LB" | "LS" | "LR" | "LY" | "LI" | "LT" | "LU" | "MO" | "MK" | "MG" | "MW" | "MY" | "MV" | "ML" | "MT" | "MH" | "MR" | "MU" | "YT" | "MX" | "FM" | "MD" | "MC" | "MN" | "ME" | "MS" | "MA" | "MZ" | "MM" | "NA" | "NR" | "NP" | "NL" | "AN" | "NC" | "NZ" | "NI" | "NE" | "NG" | "NU" | "KP" | "MP" | "NO" | "OM" | "PK" | "PW" | "PA" | "PG" | "PY" | "PE" | "PH" | "PN" | "PL" | "PT" | "PR" | "QA" | "CG" | "RE" | "RO" | "RU" | "RW" | "BL" | "SH" | "KN" | "LC" | "MF" | "PM" | "VC" | "WS" | "SM" | "ST" | "SA" | "SN" | "RS" | "SC" | "SL" | "SG" | "SX" | "SK" | "SI" | "SB" | "SO" | "ZA" | "KR" | "ES" | "LK" | "SD" | "SR" | "SJ" | "SZ" | "SE" | "CH" | "SY" | "TW" | "TJ" | "TZ" | "TH" | "TG" | "TK" | "TO" | "TT" | "TN" | "TR" | "TM" | "TC" | "TV" | "VI" | "UG" | "UA" | "AE" | "GB" | "US" | "UY" | "UZ" | "VU" | "VA" | "VE" | "VN" | "WF" | "EH" | "YE" | "ZM" | "ZW")
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@@ -524,6 +542,12 @@ module Aws::Connect
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SENSITIVE: []
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end
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class BooleanCondition
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attr_accessor field_name: ::String
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attr_accessor comparison_type: ("IS_TRUE" | "IS_FALSE")
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SENSITIVE: []
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end
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class Campaign
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attr_accessor campaign_id: ::String
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SENSITIVE: []
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@@ -1035,7 +1059,9 @@ module Aws::Connect
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attr_accessor description: ::String
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attr_accessor items: ::Array[Types::EvaluationFormItem]
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attr_accessor scoring_strategy: Types::EvaluationFormScoringStrategy
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attr_accessor auto_evaluation_configuration: Types::EvaluationFormAutoEvaluationConfiguration
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attr_accessor client_token: ::String
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attr_accessor tags: ::Hash[::String, ::String]
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SENSITIVE: []
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end
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@@ -1478,6 +1504,14 @@ module Aws::Connect
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SENSITIVE: []
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end
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class DateTimeCondition
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attr_accessor field_name: ::String
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attr_accessor min_value: ::String
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attr_accessor max_value: ::String
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attr_accessor comparison_type: ("GREATER_THAN" | "LESS_THAN" | "GREATER_THAN_OR_EQUAL_TO" | "LESS_THAN_OR_EQUAL_TO" | "EQUAL_TO" | "RANGE")
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SENSITIVE: []
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end
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class DeactivateEvaluationFormRequest
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attr_accessor instance_id: ::String
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attr_accessor evaluation_form_id: ::String
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@@ -1492,6 +1526,14 @@ module Aws::Connect
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SENSITIVE: []
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end
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class DecimalCondition
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attr_accessor field_name: ::String
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attr_accessor min_value: ::Float
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attr_accessor max_value: ::Float
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attr_accessor comparison_type: ("GREATER_OR_EQUAL" | "GREATER" | "LESSER_OR_EQUAL" | "LESSER" | "EQUAL" | "NOT_EQUAL" | "RANGE")
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SENSITIVE: []
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end
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class DefaultVocabulary
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attr_accessor instance_id: ::String
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attr_accessor language_code: ("ar-AE" | "de-CH" | "de-DE" | "en-AB" | "en-AU" | "en-GB" | "en-IE" | "en-IN" | "en-US" | "en-WL" | "es-ES" | "es-US" | "fr-CA" | "fr-FR" | "hi-IN" | "it-IT" | "ja-JP" | "ko-KR" | "pt-BR" | "pt-PT" | "zh-CN" | "en-NZ" | "en-ZA" | "ca-ES" | "da-DK" | "fi-FI" | "id-ID" | "ms-MY" | "nl-NL" | "no-NO" | "pl-PL" | "sv-SE" | "tl-PH")
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@@ -2279,10 +2321,25 @@ module Aws::Connect
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attr_accessor scores: ::Hash[::String, Types::EvaluationScore]
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attr_accessor created_time: ::Time
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attr_accessor last_modified_time: ::Time
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attr_accessor evaluation_type: ("STANDARD" | "CALIBRATION")
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attr_accessor tags: ::Hash[::String, ::String]
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SENSITIVE: []
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end
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class EvaluationAcknowledgement
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attr_accessor acknowledged_time: ::Time
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attr_accessor acknowledged_by: ::String
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attr_accessor acknowledger_comment: ::String
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SENSITIVE: []
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end
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class EvaluationAcknowledgementSummary
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attr_accessor acknowledged_time: ::Time
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attr_accessor acknowledged_by: ::String
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attr_accessor acknowledger_comment: ::String
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SENSITIVE: []
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end
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class EvaluationAnswerData
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attr_accessor string_value: ::String
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attr_accessor numeric_value: ::Float
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@@ -2308,6 +2365,19 @@ module Aws::Connect
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class EvaluationAnswerOutput
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attr_accessor value: Types::EvaluationAnswerData
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attr_accessor system_suggested_value: Types::EvaluationAnswerData
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attr_accessor suggested_answers: ::Array[Types::EvaluationSuggestedAnswer]
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SENSITIVE: []
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end
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class EvaluationAutomationRuleCategory
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attr_accessor category: ::String
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attr_accessor condition: ("PRESENT" | "NOT_PRESENT")
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attr_accessor points_of_interest: ::Array[Types::EvaluationTranscriptPointOfInterest]
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SENSITIVE: []
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end
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class EvaluationContactLensAnswerAnalysisDetails
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attr_accessor matched_rule_categories: ::Array[Types::EvaluationAutomationRuleCategory]
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SENSITIVE: []
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end
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@@ -2325,10 +2395,16 @@ module Aws::Connect
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attr_accessor created_by: ::String
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attr_accessor last_modified_time: ::Time
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attr_accessor last_modified_by: ::String
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attr_accessor auto_evaluation_configuration: Types::EvaluationFormAutoEvaluationConfiguration
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attr_accessor tags: ::Hash[::String, ::String]
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SENSITIVE: []
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end
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class EvaluationFormAutoEvaluationConfiguration
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attr_accessor enabled: bool
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SENSITIVE: []
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end
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class EvaluationFormContent
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attr_accessor evaluation_form_version: ::Integer
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attr_accessor evaluation_form_id: ::String
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@@ -2337,6 +2413,7 @@ module Aws::Connect
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attr_accessor description: ::String
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attr_accessor items: ::Array[Types::EvaluationFormItem]
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attr_accessor scoring_strategy: Types::EvaluationFormScoringStrategy
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attr_accessor auto_evaluation_configuration: Types::EvaluationFormAutoEvaluationConfiguration
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SENSITIVE: []
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end
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@@ -2354,13 +2431,62 @@ module Aws::Connect
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end
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end
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class EvaluationFormItemEnablementCondition
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attr_accessor operands: ::Array[Types::EvaluationFormItemEnablementConditionOperand]
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attr_accessor operator: ("OR" | "AND")
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SENSITIVE: []
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end
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class EvaluationFormItemEnablementConditionOperand
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attr_accessor expression: Types::EvaluationFormItemEnablementExpression
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attr_accessor condition: Types::EvaluationFormItemEnablementCondition
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attr_accessor unknown: untyped
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SENSITIVE: []
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class Expression < EvaluationFormItemEnablementConditionOperand
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end
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class Condition < EvaluationFormItemEnablementConditionOperand
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end
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class Unknown < EvaluationFormItemEnablementConditionOperand
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end
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end
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class EvaluationFormItemEnablementConfiguration
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attr_accessor condition: Types::EvaluationFormItemEnablementCondition
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attr_accessor action: ("DISABLE" | "ENABLE")
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attr_accessor default_action: ("DISABLE" | "ENABLE")
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SENSITIVE: []
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end
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class EvaluationFormItemEnablementExpression
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attr_accessor source: Types::EvaluationFormItemEnablementSource
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attr_accessor values: ::Array[Types::EvaluationFormItemEnablementSourceValue]
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attr_accessor comparator: ("IN" | "NOT_IN")
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SENSITIVE: []
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end
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class EvaluationFormItemEnablementSource
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attr_accessor type: ("QUESTION_REF_ID")
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attr_accessor ref_id: ::String
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SENSITIVE: []
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end
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class EvaluationFormItemEnablementSourceValue
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attr_accessor type: ("OPTION_REF_ID")
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attr_accessor ref_id: ::String
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SENSITIVE: []
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end
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class EvaluationFormNumericQuestionAutomation
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attr_accessor property_value: Types::NumericQuestionPropertyValueAutomation
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attr_accessor answer_source: Types::EvaluationFormQuestionAutomationAnswerSource
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attr_accessor unknown: untyped
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SENSITIVE: []
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class PropertyValue < EvaluationFormNumericQuestionAutomation
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end
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class AnswerSource < EvaluationFormNumericQuestionAutomation
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end
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class Unknown < EvaluationFormNumericQuestionAutomation
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end
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end
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@@ -2370,6 +2496,7 @@ module Aws::Connect
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attr_accessor max_value: ::Integer
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attr_accessor score: ::Integer
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attr_accessor automatic_fail: bool
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attr_accessor automatic_fail_configuration: Types::AutomaticFailConfiguration
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SENSITIVE: []
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end
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@@ -2388,13 +2515,20 @@ module Aws::Connect
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attr_accessor not_applicable_enabled: bool
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attr_accessor question_type: ("TEXT" | "SINGLESELECT" | "NUMERIC")
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attr_accessor question_type_properties: Types::EvaluationFormQuestionTypeProperties
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attr_accessor enablement: Types::EvaluationFormItemEnablementConfiguration
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attr_accessor weight: ::Float
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SENSITIVE: []
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end
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class EvaluationFormQuestionAutomationAnswerSource
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attr_accessor source_type: ("CONTACT_LENS_DATA" | "GEN_AI")
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SENSITIVE: []
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end
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class EvaluationFormQuestionTypeProperties
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attr_accessor numeric: Types::EvaluationFormNumericQuestionProperties
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attr_accessor single_select: Types::EvaluationFormSingleSelectQuestionProperties
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attr_accessor text: Types::EvaluationFormTextQuestionProperties
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attr_accessor unknown: untyped
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SENSITIVE: []
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@@ -2402,6 +2536,8 @@ module Aws::Connect
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end
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class SingleSelect < EvaluationFormQuestionTypeProperties
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end
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class Text < EvaluationFormQuestionTypeProperties
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end
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class Unknown < EvaluationFormQuestionTypeProperties
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end
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end
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@@ -2412,6 +2548,40 @@ module Aws::Connect
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SENSITIVE: []
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end
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class EvaluationFormSearchCriteria
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attr_accessor or_conditions: ::Array[Types::EvaluationFormSearchCriteria]
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attr_accessor and_conditions: ::Array[Types::EvaluationFormSearchCriteria]
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attr_accessor string_condition: Types::StringCondition
|
|
2555
|
+
attr_accessor number_condition: Types::NumberCondition
|
|
2556
|
+
attr_accessor boolean_condition: Types::BooleanCondition
|
|
2557
|
+
attr_accessor date_time_condition: Types::DateTimeCondition
|
|
2558
|
+
SENSITIVE: []
|
|
2559
|
+
end
|
|
2560
|
+
|
|
2561
|
+
class EvaluationFormSearchFilter
|
|
2562
|
+
attr_accessor attribute_filter: Types::ControlPlaneAttributeFilter
|
|
2563
|
+
SENSITIVE: []
|
|
2564
|
+
end
|
|
2565
|
+
|
|
2566
|
+
class EvaluationFormSearchSummary
|
|
2567
|
+
attr_accessor evaluation_form_id: ::String
|
|
2568
|
+
attr_accessor evaluation_form_arn: ::String
|
|
2569
|
+
attr_accessor title: ::String
|
|
2570
|
+
attr_accessor status: ("DRAFT" | "ACTIVE")
|
|
2571
|
+
attr_accessor description: ::String
|
|
2572
|
+
attr_accessor created_time: ::Time
|
|
2573
|
+
attr_accessor created_by: ::String
|
|
2574
|
+
attr_accessor last_modified_time: ::Time
|
|
2575
|
+
attr_accessor last_modified_by: ::String
|
|
2576
|
+
attr_accessor last_activated_time: ::Time
|
|
2577
|
+
attr_accessor last_activated_by: ::String
|
|
2578
|
+
attr_accessor latest_version: ::Integer
|
|
2579
|
+
attr_accessor active_version: ::Integer
|
|
2580
|
+
attr_accessor auto_evaluation_enabled: bool
|
|
2581
|
+
attr_accessor tags: ::Hash[::String, ::String]
|
|
2582
|
+
SENSITIVE: []
|
|
2583
|
+
end
|
|
2584
|
+
|
|
2415
2585
|
class EvaluationFormSection
|
|
2416
2586
|
attr_accessor title: ::String
|
|
2417
2587
|
attr_accessor ref_id: ::String
|
|
@@ -2424,6 +2594,7 @@ module Aws::Connect
|
|
|
2424
2594
|
class EvaluationFormSingleSelectQuestionAutomation
|
|
2425
2595
|
attr_accessor options: ::Array[Types::EvaluationFormSingleSelectQuestionAutomationOption]
|
|
2426
2596
|
attr_accessor default_option_ref_id: ::String
|
|
2597
|
+
attr_accessor answer_source: Types::EvaluationFormQuestionAutomationAnswerSource
|
|
2427
2598
|
SENSITIVE: []
|
|
2428
2599
|
end
|
|
2429
2600
|
|
|
@@ -2443,6 +2614,7 @@ module Aws::Connect
|
|
|
2443
2614
|
attr_accessor text: ::String
|
|
2444
2615
|
attr_accessor score: ::Integer
|
|
2445
2616
|
attr_accessor automatic_fail: bool
|
|
2617
|
+
attr_accessor automatic_fail_configuration: Types::AutomaticFailConfiguration
|
|
2446
2618
|
SENSITIVE: []
|
|
2447
2619
|
end
|
|
2448
2620
|
|
|
@@ -2468,6 +2640,16 @@ module Aws::Connect
|
|
|
2468
2640
|
SENSITIVE: []
|
|
2469
2641
|
end
|
|
2470
2642
|
|
|
2643
|
+
class EvaluationFormTextQuestionAutomation
|
|
2644
|
+
attr_accessor answer_source: Types::EvaluationFormQuestionAutomationAnswerSource
|
|
2645
|
+
SENSITIVE: []
|
|
2646
|
+
end
|
|
2647
|
+
|
|
2648
|
+
class EvaluationFormTextQuestionProperties
|
|
2649
|
+
attr_accessor automation: Types::EvaluationFormTextQuestionAutomation
|
|
2650
|
+
SENSITIVE: []
|
|
2651
|
+
end
|
|
2652
|
+
|
|
2471
2653
|
class EvaluationFormVersionSummary
|
|
2472
2654
|
attr_accessor evaluation_form_arn: ::String
|
|
2473
2655
|
attr_accessor evaluation_form_id: ::String
|
|
@@ -2481,11 +2663,20 @@ module Aws::Connect
|
|
|
2481
2663
|
SENSITIVE: []
|
|
2482
2664
|
end
|
|
2483
2665
|
|
|
2666
|
+
class EvaluationGenAIAnswerAnalysisDetails
|
|
2667
|
+
attr_accessor justification: ::String
|
|
2668
|
+
attr_accessor points_of_interest: ::Array[Types::EvaluationTranscriptPointOfInterest]
|
|
2669
|
+
SENSITIVE: []
|
|
2670
|
+
end
|
|
2671
|
+
|
|
2484
2672
|
class EvaluationMetadata
|
|
2485
2673
|
attr_accessor contact_id: ::String
|
|
2486
2674
|
attr_accessor evaluator_arn: ::String
|
|
2487
2675
|
attr_accessor contact_agent_id: ::String
|
|
2676
|
+
attr_accessor calibration_session_id: ::String
|
|
2488
2677
|
attr_accessor score: Types::EvaluationScore
|
|
2678
|
+
attr_accessor auto_evaluation: Types::AutoEvaluationDetails
|
|
2679
|
+
attr_accessor acknowledgement: Types::EvaluationAcknowledgement
|
|
2489
2680
|
SENSITIVE: []
|
|
2490
2681
|
end
|
|
2491
2682
|
|
|
@@ -2494,6 +2685,25 @@ module Aws::Connect
|
|
|
2494
2685
|
SENSITIVE: []
|
|
2495
2686
|
end
|
|
2496
2687
|
|
|
2688
|
+
class EvaluationQuestionAnswerAnalysisDetails
|
|
2689
|
+
attr_accessor gen_ai: Types::EvaluationGenAIAnswerAnalysisDetails
|
|
2690
|
+
attr_accessor contact_lens: Types::EvaluationContactLensAnswerAnalysisDetails
|
|
2691
|
+
attr_accessor unknown: untyped
|
|
2692
|
+
SENSITIVE: []
|
|
2693
|
+
|
|
2694
|
+
class GenAi < EvaluationQuestionAnswerAnalysisDetails
|
|
2695
|
+
end
|
|
2696
|
+
class ContactLens < EvaluationQuestionAnswerAnalysisDetails
|
|
2697
|
+
end
|
|
2698
|
+
class Unknown < EvaluationQuestionAnswerAnalysisDetails
|
|
2699
|
+
end
|
|
2700
|
+
end
|
|
2701
|
+
|
|
2702
|
+
class EvaluationQuestionInputDetails
|
|
2703
|
+
attr_accessor transcript_type: ("RAW" | "REDACTED")
|
|
2704
|
+
SENSITIVE: []
|
|
2705
|
+
end
|
|
2706
|
+
|
|
2497
2707
|
class EvaluationScore
|
|
2498
2708
|
attr_accessor percentage: ::Float
|
|
2499
2709
|
attr_accessor not_applicable: bool
|
|
@@ -2501,19 +2711,101 @@ module Aws::Connect
|
|
|
2501
2711
|
SENSITIVE: []
|
|
2502
2712
|
end
|
|
2503
2713
|
|
|
2714
|
+
class EvaluationSearchCriteria
|
|
2715
|
+
attr_accessor or_conditions: ::Array[Types::EvaluationSearchCriteria]
|
|
2716
|
+
attr_accessor and_conditions: ::Array[Types::EvaluationSearchCriteria]
|
|
2717
|
+
attr_accessor string_condition: Types::StringCondition
|
|
2718
|
+
attr_accessor number_condition: Types::NumberCondition
|
|
2719
|
+
attr_accessor boolean_condition: Types::BooleanCondition
|
|
2720
|
+
attr_accessor date_time_condition: Types::DateTimeCondition
|
|
2721
|
+
attr_accessor decimal_condition: Types::DecimalCondition
|
|
2722
|
+
SENSITIVE: []
|
|
2723
|
+
end
|
|
2724
|
+
|
|
2725
|
+
class EvaluationSearchFilter
|
|
2726
|
+
attr_accessor attribute_filter: Types::ControlPlaneAttributeFilter
|
|
2727
|
+
SENSITIVE: []
|
|
2728
|
+
end
|
|
2729
|
+
|
|
2730
|
+
class EvaluationSearchMetadata
|
|
2731
|
+
attr_accessor contact_id: ::String
|
|
2732
|
+
attr_accessor evaluator_arn: ::String
|
|
2733
|
+
attr_accessor contact_agent_id: ::String
|
|
2734
|
+
attr_accessor calibration_session_id: ::String
|
|
2735
|
+
attr_accessor score_percentage: ::Float
|
|
2736
|
+
attr_accessor score_automatic_fail: bool
|
|
2737
|
+
attr_accessor score_not_applicable: bool
|
|
2738
|
+
attr_accessor auto_evaluation_enabled: bool
|
|
2739
|
+
attr_accessor auto_evaluation_status: ("IN_PROGRESS" | "FAILED" | "SUCCEEDED")
|
|
2740
|
+
attr_accessor acknowledged_time: ::Time
|
|
2741
|
+
attr_accessor acknowledged_by: ::String
|
|
2742
|
+
attr_accessor acknowledger_comment: ::String
|
|
2743
|
+
SENSITIVE: []
|
|
2744
|
+
end
|
|
2745
|
+
|
|
2746
|
+
class EvaluationSearchSummary
|
|
2747
|
+
attr_accessor evaluation_id: ::String
|
|
2748
|
+
attr_accessor evaluation_arn: ::String
|
|
2749
|
+
attr_accessor evaluation_form_id: ::String
|
|
2750
|
+
attr_accessor evaluation_form_version: ::Integer
|
|
2751
|
+
attr_accessor metadata: Types::EvaluationSearchMetadata
|
|
2752
|
+
attr_accessor status: ("DRAFT" | "SUBMITTED")
|
|
2753
|
+
attr_accessor evaluation_type: ("STANDARD" | "CALIBRATION")
|
|
2754
|
+
attr_accessor created_time: ::Time
|
|
2755
|
+
attr_accessor last_modified_time: ::Time
|
|
2756
|
+
attr_accessor tags: ::Hash[::String, ::String]
|
|
2757
|
+
SENSITIVE: []
|
|
2758
|
+
end
|
|
2759
|
+
|
|
2760
|
+
class EvaluationSuggestedAnswer
|
|
2761
|
+
attr_accessor value: Types::EvaluationAnswerData
|
|
2762
|
+
attr_accessor status: ("IN_PROGRESS" | "FAILED" | "SUCCEEDED")
|
|
2763
|
+
attr_accessor input: Types::EvaluationQuestionInputDetails
|
|
2764
|
+
attr_accessor analysis_type: ("CONTACT_LENS_DATA" | "GEN_AI")
|
|
2765
|
+
attr_accessor analysis_details: Types::EvaluationQuestionAnswerAnalysisDetails
|
|
2766
|
+
SENSITIVE: []
|
|
2767
|
+
end
|
|
2768
|
+
|
|
2769
|
+
class EvaluationSuggestedAnswerTranscriptMillisecondOffsets
|
|
2770
|
+
attr_accessor begin_offset_millis: ::Integer
|
|
2771
|
+
SENSITIVE: []
|
|
2772
|
+
end
|
|
2773
|
+
|
|
2504
2774
|
class EvaluationSummary
|
|
2505
2775
|
attr_accessor evaluation_id: ::String
|
|
2506
2776
|
attr_accessor evaluation_arn: ::String
|
|
2507
2777
|
attr_accessor evaluation_form_title: ::String
|
|
2508
2778
|
attr_accessor evaluation_form_id: ::String
|
|
2779
|
+
attr_accessor calibration_session_id: ::String
|
|
2509
2780
|
attr_accessor status: ("DRAFT" | "SUBMITTED")
|
|
2781
|
+
attr_accessor auto_evaluation_enabled: bool
|
|
2782
|
+
attr_accessor auto_evaluation_status: ("IN_PROGRESS" | "FAILED" | "SUCCEEDED")
|
|
2510
2783
|
attr_accessor evaluator_arn: ::String
|
|
2511
2784
|
attr_accessor score: Types::EvaluationScore
|
|
2785
|
+
attr_accessor acknowledgement: Types::EvaluationAcknowledgementSummary
|
|
2786
|
+
attr_accessor evaluation_type: ("STANDARD" | "CALIBRATION")
|
|
2512
2787
|
attr_accessor created_time: ::Time
|
|
2513
2788
|
attr_accessor last_modified_time: ::Time
|
|
2514
2789
|
SENSITIVE: []
|
|
2515
2790
|
end
|
|
2516
2791
|
|
|
2792
|
+
class EvaluationTranscriptPointOfInterest
|
|
2793
|
+
attr_accessor millisecond_offsets: Types::EvaluationSuggestedAnswerTranscriptMillisecondOffsets
|
|
2794
|
+
attr_accessor transcript_segment: ::String
|
|
2795
|
+
SENSITIVE: []
|
|
2796
|
+
end
|
|
2797
|
+
|
|
2798
|
+
class EvaluatorUserUnion
|
|
2799
|
+
attr_accessor connect_user_arn: ::String
|
|
2800
|
+
attr_accessor unknown: untyped
|
|
2801
|
+
SENSITIVE: []
|
|
2802
|
+
|
|
2803
|
+
class ConnectUserArn < EvaluatorUserUnion
|
|
2804
|
+
end
|
|
2805
|
+
class Unknown < EvaluatorUserUnion
|
|
2806
|
+
end
|
|
2807
|
+
end
|
|
2808
|
+
|
|
2517
2809
|
class EventBridgeActionDefinition
|
|
2518
2810
|
attr_accessor name: ::String
|
|
2519
2811
|
SENSITIVE: []
|
|
@@ -4006,7 +4298,7 @@ module Aws::Connect
|
|
|
4006
4298
|
end
|
|
4007
4299
|
|
|
4008
4300
|
class NumericQuestionPropertyValueAutomation
|
|
4009
|
-
attr_accessor label: ("OVERALL_CUSTOMER_SENTIMENT_SCORE" | "OVERALL_AGENT_SENTIMENT_SCORE" | "NON_TALK_TIME" | "NON_TALK_TIME_PERCENTAGE" | "NUMBER_OF_INTERRUPTIONS" | "CONTACT_DURATION" | "AGENT_INTERACTION_DURATION" | "CUSTOMER_HOLD_TIME")
|
|
4301
|
+
attr_accessor label: ("OVERALL_CUSTOMER_SENTIMENT_SCORE" | "OVERALL_AGENT_SENTIMENT_SCORE" | "NON_TALK_TIME" | "NON_TALK_TIME_PERCENTAGE" | "NUMBER_OF_INTERRUPTIONS" | "CONTACT_DURATION" | "AGENT_INTERACTION_DURATION" | "CUSTOMER_HOLD_TIME" | "LONGEST_HOLD_DURATION" | "NUMBER_OF_HOLDS" | "AGENT_INTERACTION_AND_HOLD_DURATION")
|
|
4010
4302
|
SENSITIVE: []
|
|
4011
4303
|
end
|
|
4012
4304
|
|
|
@@ -4868,6 +5160,22 @@ module Aws::Connect
|
|
|
4868
5160
|
SENSITIVE: []
|
|
4869
5161
|
end
|
|
4870
5162
|
|
|
5163
|
+
class SearchContactEvaluationsRequest
|
|
5164
|
+
attr_accessor instance_id: ::String
|
|
5165
|
+
attr_accessor next_token: ::String
|
|
5166
|
+
attr_accessor max_results: ::Integer
|
|
5167
|
+
attr_accessor search_criteria: Types::EvaluationSearchCriteria
|
|
5168
|
+
attr_accessor search_filter: Types::EvaluationSearchFilter
|
|
5169
|
+
SENSITIVE: []
|
|
5170
|
+
end
|
|
5171
|
+
|
|
5172
|
+
class SearchContactEvaluationsResponse
|
|
5173
|
+
attr_accessor evaluation_search_summary_list: ::Array[Types::EvaluationSearchSummary]
|
|
5174
|
+
attr_accessor next_token: ::String
|
|
5175
|
+
attr_accessor approximate_total_count: ::Integer
|
|
5176
|
+
SENSITIVE: []
|
|
5177
|
+
end
|
|
5178
|
+
|
|
4871
5179
|
class SearchContactFlowModulesRequest
|
|
4872
5180
|
attr_accessor instance_id: ::String
|
|
4873
5181
|
attr_accessor next_token: ::String
|
|
@@ -4973,6 +5281,22 @@ module Aws::Connect
|
|
|
4973
5281
|
SENSITIVE: []
|
|
4974
5282
|
end
|
|
4975
5283
|
|
|
5284
|
+
class SearchEvaluationFormsRequest
|
|
5285
|
+
attr_accessor instance_id: ::String
|
|
5286
|
+
attr_accessor next_token: ::String
|
|
5287
|
+
attr_accessor max_results: ::Integer
|
|
5288
|
+
attr_accessor search_criteria: Types::EvaluationFormSearchCriteria
|
|
5289
|
+
attr_accessor search_filter: Types::EvaluationFormSearchFilter
|
|
5290
|
+
SENSITIVE: []
|
|
5291
|
+
end
|
|
5292
|
+
|
|
5293
|
+
class SearchEvaluationFormsResponse
|
|
5294
|
+
attr_accessor evaluation_form_search_summary_list: ::Array[Types::EvaluationFormSearchSummary]
|
|
5295
|
+
attr_accessor next_token: ::String
|
|
5296
|
+
attr_accessor approximate_total_count: ::Integer
|
|
5297
|
+
SENSITIVE: []
|
|
5298
|
+
end
|
|
5299
|
+
|
|
4976
5300
|
class SearchHoursOfOperationOverridesRequest
|
|
4977
5301
|
attr_accessor instance_id: ::String
|
|
4978
5302
|
attr_accessor next_token: ::String
|
|
@@ -5403,7 +5727,9 @@ module Aws::Connect
|
|
|
5403
5727
|
attr_accessor instance_id: ::String
|
|
5404
5728
|
attr_accessor contact_id: ::String
|
|
5405
5729
|
attr_accessor evaluation_form_id: ::String
|
|
5730
|
+
attr_accessor auto_evaluation_configuration: Types::AutoEvaluationConfiguration
|
|
5406
5731
|
attr_accessor client_token: ::String
|
|
5732
|
+
attr_accessor tags: ::Hash[::String, ::String]
|
|
5407
5733
|
SENSITIVE: []
|
|
5408
5734
|
end
|
|
5409
5735
|
|
|
@@ -5642,6 +5968,7 @@ module Aws::Connect
|
|
|
5642
5968
|
attr_accessor evaluation_id: ::String
|
|
5643
5969
|
attr_accessor answers: ::Hash[::String, Types::EvaluationAnswerInput]
|
|
5644
5970
|
attr_accessor notes: ::Hash[::String, Types::EvaluationNote]
|
|
5971
|
+
attr_accessor submitted_by: Types::EvaluatorUserUnion
|
|
5645
5972
|
SENSITIVE: []
|
|
5646
5973
|
end
|
|
5647
5974
|
|
|
@@ -5891,6 +6218,8 @@ module Aws::Connect
|
|
|
5891
6218
|
attr_accessor allowed_ips: ::Array[::String]
|
|
5892
6219
|
attr_accessor blocked_ips: ::Array[::String]
|
|
5893
6220
|
attr_accessor periodic_session_duration: ::Integer
|
|
6221
|
+
attr_accessor session_inactivity_duration: ::Integer
|
|
6222
|
+
attr_accessor session_inactivity_handling_enabled: bool
|
|
5894
6223
|
SENSITIVE: []
|
|
5895
6224
|
end
|
|
5896
6225
|
|
|
@@ -5914,6 +6243,7 @@ module Aws::Connect
|
|
|
5914
6243
|
attr_accessor evaluation_id: ::String
|
|
5915
6244
|
attr_accessor answers: ::Hash[::String, Types::EvaluationAnswerInput]
|
|
5916
6245
|
attr_accessor notes: ::Hash[::String, Types::EvaluationNote]
|
|
6246
|
+
attr_accessor updated_by: Types::EvaluatorUserUnion
|
|
5917
6247
|
SENSITIVE: []
|
|
5918
6248
|
end
|
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5919
6249
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@@ -6041,6 +6371,7 @@ module Aws::Connect
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|
6041
6371
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attr_accessor description: ::String
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|
6042
6372
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attr_accessor items: ::Array[Types::EvaluationFormItem]
|
|
6043
6373
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attr_accessor scoring_strategy: Types::EvaluationFormScoringStrategy
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|
6374
|
+
attr_accessor auto_evaluation_configuration: Types::EvaluationFormAutoEvaluationConfiguration
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|
6044
6375
|
attr_accessor client_token: ::String
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|
6045
6376
|
SENSITIVE: []
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|
6046
6377
|
end
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