aws-sdk-connect 1.220.0 → 1.222.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- checksums.yaml +4 -4
- data/CHANGELOG.md +10 -0
- data/VERSION +1 -1
- data/lib/aws-sdk-connect/client.rb +839 -9
- data/lib/aws-sdk-connect/client_api.rb +445 -1
- data/lib/aws-sdk-connect/types.rb +1501 -72
- data/lib/aws-sdk-connect.rb +1 -1
- data/sig/client.rbs +319 -15
- data/sig/types.rbs +390 -2
- metadata +1 -1
data/lib/aws-sdk-connect.rb
CHANGED
data/sig/client.rbs
CHANGED
|
@@ -151,6 +151,20 @@ module Aws
|
|
|
151
151
|
) -> _AssociateDefaultVocabularyResponseSuccess
|
|
152
152
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _AssociateDefaultVocabularyResponseSuccess
|
|
153
153
|
|
|
154
|
+
interface _AssociateEmailAddressAliasResponseSuccess
|
|
155
|
+
include ::Seahorse::Client::_ResponseSuccess[Types::AssociateEmailAddressAliasResponse]
|
|
156
|
+
end
|
|
157
|
+
# https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#associate_email_address_alias-instance_method
|
|
158
|
+
def associate_email_address_alias: (
|
|
159
|
+
email_address_id: ::String,
|
|
160
|
+
instance_id: ::String,
|
|
161
|
+
alias_configuration: {
|
|
162
|
+
email_address_id: ::String
|
|
163
|
+
},
|
|
164
|
+
?client_token: ::String
|
|
165
|
+
) -> _AssociateEmailAddressAliasResponseSuccess
|
|
166
|
+
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _AssociateEmailAddressAliasResponseSuccess
|
|
167
|
+
|
|
154
168
|
interface _AssociateFlowResponseSuccess
|
|
155
169
|
include ::Seahorse::Client::_ResponseSuccess[Types::AssociateFlowResponse]
|
|
156
170
|
end
|
|
@@ -373,6 +387,19 @@ module Aws
|
|
|
373
387
|
attributes: Hash[::String, ::String]?,
|
|
374
388
|
campaign: {
|
|
375
389
|
campaign_id: ::String?
|
|
390
|
+
}?,
|
|
391
|
+
outbound_strategy: {
|
|
392
|
+
type: ("AGENT_FIRST"),
|
|
393
|
+
config: {
|
|
394
|
+
agent_first: {
|
|
395
|
+
preview: {
|
|
396
|
+
post_accept_timeout_config: {
|
|
397
|
+
duration_in_seconds: ::Integer
|
|
398
|
+
},
|
|
399
|
+
allowed_user_actions: Array[("CALL" | "DISCARD")]
|
|
400
|
+
}?
|
|
401
|
+
}?
|
|
402
|
+
}?
|
|
376
403
|
}?
|
|
377
404
|
},
|
|
378
405
|
]
|
|
@@ -563,12 +590,18 @@ module Aws
|
|
|
563
590
|
min_value: ::Integer,
|
|
564
591
|
max_value: ::Integer,
|
|
565
592
|
score: ::Integer?,
|
|
566
|
-
automatic_fail: bool
|
|
593
|
+
automatic_fail: bool?,
|
|
594
|
+
automatic_fail_configuration: {
|
|
595
|
+
target_section: ::String?
|
|
596
|
+
}?
|
|
567
597
|
},
|
|
568
598
|
]?,
|
|
569
599
|
automation: {
|
|
570
600
|
property_value: {
|
|
571
|
-
label: ("OVERALL_CUSTOMER_SENTIMENT_SCORE" | "OVERALL_AGENT_SENTIMENT_SCORE" | "NON_TALK_TIME" | "NON_TALK_TIME_PERCENTAGE" | "NUMBER_OF_INTERRUPTIONS" | "CONTACT_DURATION" | "AGENT_INTERACTION_DURATION" | "CUSTOMER_HOLD_TIME")
|
|
601
|
+
label: ("OVERALL_CUSTOMER_SENTIMENT_SCORE" | "OVERALL_AGENT_SENTIMENT_SCORE" | "NON_TALK_TIME" | "NON_TALK_TIME_PERCENTAGE" | "NUMBER_OF_INTERRUPTIONS" | "CONTACT_DURATION" | "AGENT_INTERACTION_DURATION" | "CUSTOMER_HOLD_TIME" | "LONGEST_HOLD_DURATION" | "NUMBER_OF_HOLDS" | "AGENT_INTERACTION_AND_HOLD_DURATION")
|
|
602
|
+
}?,
|
|
603
|
+
answer_source: {
|
|
604
|
+
source_type: ("CONTACT_LENS_DATA" | "GEN_AI")
|
|
572
605
|
}?
|
|
573
606
|
}?
|
|
574
607
|
}?,
|
|
@@ -578,7 +611,10 @@ module Aws
|
|
|
578
611
|
ref_id: ::String,
|
|
579
612
|
text: ::String,
|
|
580
613
|
score: ::Integer?,
|
|
581
|
-
automatic_fail: bool
|
|
614
|
+
automatic_fail: bool?,
|
|
615
|
+
automatic_fail_configuration: {
|
|
616
|
+
target_section: ::String?
|
|
617
|
+
}?
|
|
582
618
|
},
|
|
583
619
|
],
|
|
584
620
|
display_as: ("DROPDOWN" | "RADIO")?,
|
|
@@ -591,11 +627,46 @@ module Aws
|
|
|
591
627
|
option_ref_id: ::String
|
|
592
628
|
}?
|
|
593
629
|
},
|
|
594
|
-
]
|
|
595
|
-
default_option_ref_id: ::String
|
|
630
|
+
]?,
|
|
631
|
+
default_option_ref_id: ::String?,
|
|
632
|
+
answer_source: {
|
|
633
|
+
source_type: ("CONTACT_LENS_DATA" | "GEN_AI")
|
|
634
|
+
}?
|
|
635
|
+
}?
|
|
636
|
+
}?,
|
|
637
|
+
text: {
|
|
638
|
+
automation: {
|
|
639
|
+
answer_source: {
|
|
640
|
+
source_type: ("CONTACT_LENS_DATA" | "GEN_AI")
|
|
641
|
+
}?
|
|
596
642
|
}?
|
|
597
643
|
}?
|
|
598
644
|
}?,
|
|
645
|
+
enablement: {
|
|
646
|
+
condition: {
|
|
647
|
+
operands: Array[
|
|
648
|
+
{
|
|
649
|
+
expression: {
|
|
650
|
+
source: {
|
|
651
|
+
type: ("QUESTION_REF_ID"),
|
|
652
|
+
ref_id: ::String?
|
|
653
|
+
},
|
|
654
|
+
values: Array[
|
|
655
|
+
{
|
|
656
|
+
type: ("OPTION_REF_ID"),
|
|
657
|
+
ref_id: ::String?
|
|
658
|
+
},
|
|
659
|
+
],
|
|
660
|
+
comparator: ("IN" | "NOT_IN")
|
|
661
|
+
}?,
|
|
662
|
+
condition: untyped?
|
|
663
|
+
},
|
|
664
|
+
],
|
|
665
|
+
operator: ("OR" | "AND")?
|
|
666
|
+
},
|
|
667
|
+
action: ("DISABLE" | "ENABLE"),
|
|
668
|
+
default_action: ("DISABLE" | "ENABLE")?
|
|
669
|
+
}?,
|
|
599
670
|
weight: ::Float?
|
|
600
671
|
}?
|
|
601
672
|
},
|
|
@@ -604,7 +675,11 @@ module Aws
|
|
|
604
675
|
mode: ("QUESTION_ONLY" | "SECTION_ONLY"),
|
|
605
676
|
status: ("ENABLED" | "DISABLED")
|
|
606
677
|
},
|
|
607
|
-
?
|
|
678
|
+
?auto_evaluation_configuration: {
|
|
679
|
+
enabled: bool
|
|
680
|
+
},
|
|
681
|
+
?client_token: ::String,
|
|
682
|
+
?tags: Hash[::String, ::String]
|
|
608
683
|
) -> _CreateEvaluationFormResponseSuccess
|
|
609
684
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _CreateEvaluationFormResponseSuccess
|
|
610
685
|
|
|
@@ -1510,6 +1585,7 @@ module Aws
|
|
|
1510
1585
|
def description: () -> ::String
|
|
1511
1586
|
def create_timestamp: () -> ::String
|
|
1512
1587
|
def modified_timestamp: () -> ::String
|
|
1588
|
+
def alias_configurations: () -> ::Array[Types::AliasConfiguration]
|
|
1513
1589
|
def tags: () -> ::Hash[::String, ::String]
|
|
1514
1590
|
end
|
|
1515
1591
|
# https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#describe_email_address-instance_method
|
|
@@ -1769,6 +1845,20 @@ module Aws
|
|
|
1769
1845
|
) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
|
|
1770
1846
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> ::Seahorse::Client::_ResponseSuccess[::Aws::EmptyStructure]
|
|
1771
1847
|
|
|
1848
|
+
interface _DisassociateEmailAddressAliasResponseSuccess
|
|
1849
|
+
include ::Seahorse::Client::_ResponseSuccess[Types::DisassociateEmailAddressAliasResponse]
|
|
1850
|
+
end
|
|
1851
|
+
# https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#disassociate_email_address_alias-instance_method
|
|
1852
|
+
def disassociate_email_address_alias: (
|
|
1853
|
+
email_address_id: ::String,
|
|
1854
|
+
instance_id: ::String,
|
|
1855
|
+
alias_configuration: {
|
|
1856
|
+
email_address_id: ::String
|
|
1857
|
+
},
|
|
1858
|
+
?client_token: ::String
|
|
1859
|
+
) -> _DisassociateEmailAddressAliasResponseSuccess
|
|
1860
|
+
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _DisassociateEmailAddressAliasResponseSuccess
|
|
1861
|
+
|
|
1772
1862
|
interface _DisassociateFlowResponseSuccess
|
|
1773
1863
|
include ::Seahorse::Client::_ResponseSuccess[Types::DisassociateFlowResponse]
|
|
1774
1864
|
end
|
|
@@ -3031,6 +3121,81 @@ module Aws
|
|
|
3031
3121
|
) -> _SearchAvailablePhoneNumbersResponseSuccess
|
|
3032
3122
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _SearchAvailablePhoneNumbersResponseSuccess
|
|
3033
3123
|
|
|
3124
|
+
interface _SearchContactEvaluationsResponseSuccess
|
|
3125
|
+
include ::Seahorse::Client::_ResponseSuccess[Types::SearchContactEvaluationsResponse]
|
|
3126
|
+
def evaluation_search_summary_list: () -> ::Array[Types::EvaluationSearchSummary]
|
|
3127
|
+
def next_token: () -> ::String
|
|
3128
|
+
def approximate_total_count: () -> ::Integer
|
|
3129
|
+
end
|
|
3130
|
+
# https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#search_contact_evaluations-instance_method
|
|
3131
|
+
def search_contact_evaluations: (
|
|
3132
|
+
instance_id: ::String,
|
|
3133
|
+
?next_token: ::String,
|
|
3134
|
+
?max_results: ::Integer,
|
|
3135
|
+
?search_criteria: {
|
|
3136
|
+
or_conditions: Array[
|
|
3137
|
+
untyped,
|
|
3138
|
+
]?,
|
|
3139
|
+
and_conditions: Array[
|
|
3140
|
+
untyped,
|
|
3141
|
+
]?,
|
|
3142
|
+
string_condition: {
|
|
3143
|
+
field_name: ::String?,
|
|
3144
|
+
value: ::String?,
|
|
3145
|
+
comparison_type: ("STARTS_WITH" | "CONTAINS" | "EXACT")?
|
|
3146
|
+
}?,
|
|
3147
|
+
number_condition: {
|
|
3148
|
+
field_name: ::String?,
|
|
3149
|
+
min_value: ::Integer?,
|
|
3150
|
+
max_value: ::Integer?,
|
|
3151
|
+
comparison_type: ("GREATER_OR_EQUAL" | "GREATER" | "LESSER_OR_EQUAL" | "LESSER" | "EQUAL" | "NOT_EQUAL" | "RANGE")?
|
|
3152
|
+
}?,
|
|
3153
|
+
boolean_condition: {
|
|
3154
|
+
field_name: ::String?,
|
|
3155
|
+
comparison_type: ("IS_TRUE" | "IS_FALSE")?
|
|
3156
|
+
}?,
|
|
3157
|
+
date_time_condition: {
|
|
3158
|
+
field_name: ::String?,
|
|
3159
|
+
min_value: ::String?,
|
|
3160
|
+
max_value: ::String?,
|
|
3161
|
+
comparison_type: ("GREATER_THAN" | "LESS_THAN" | "GREATER_THAN_OR_EQUAL_TO" | "LESS_THAN_OR_EQUAL_TO" | "EQUAL_TO" | "RANGE")?
|
|
3162
|
+
}?,
|
|
3163
|
+
decimal_condition: {
|
|
3164
|
+
field_name: ::String?,
|
|
3165
|
+
min_value: ::Float?,
|
|
3166
|
+
max_value: ::Float?,
|
|
3167
|
+
comparison_type: ("GREATER_OR_EQUAL" | "GREATER" | "LESSER_OR_EQUAL" | "LESSER" | "EQUAL" | "NOT_EQUAL" | "RANGE")?
|
|
3168
|
+
}?
|
|
3169
|
+
},
|
|
3170
|
+
?search_filter: {
|
|
3171
|
+
attribute_filter: {
|
|
3172
|
+
or_conditions: Array[
|
|
3173
|
+
{
|
|
3174
|
+
tag_conditions: Array[
|
|
3175
|
+
{
|
|
3176
|
+
tag_key: ::String?,
|
|
3177
|
+
tag_value: ::String?
|
|
3178
|
+
},
|
|
3179
|
+
]?
|
|
3180
|
+
},
|
|
3181
|
+
]?,
|
|
3182
|
+
and_condition: {
|
|
3183
|
+
tag_conditions: Array[
|
|
3184
|
+
{
|
|
3185
|
+
tag_key: ::String?,
|
|
3186
|
+
tag_value: ::String?
|
|
3187
|
+
},
|
|
3188
|
+
]?
|
|
3189
|
+
}?,
|
|
3190
|
+
tag_condition: {
|
|
3191
|
+
tag_key: ::String?,
|
|
3192
|
+
tag_value: ::String?
|
|
3193
|
+
}?
|
|
3194
|
+
}?
|
|
3195
|
+
}
|
|
3196
|
+
) -> _SearchContactEvaluationsResponseSuccess
|
|
3197
|
+
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _SearchContactEvaluationsResponseSuccess
|
|
3198
|
+
|
|
3034
3199
|
interface _SearchContactFlowModulesResponseSuccess
|
|
3035
3200
|
include ::Seahorse::Client::_ResponseSuccess[Types::SearchContactFlowModulesResponse]
|
|
3036
3201
|
def contact_flow_modules: () -> ::Array[Types::ContactFlowModule]
|
|
@@ -3279,6 +3444,75 @@ module Aws
|
|
|
3279
3444
|
) -> _SearchEmailAddressesResponseSuccess
|
|
3280
3445
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _SearchEmailAddressesResponseSuccess
|
|
3281
3446
|
|
|
3447
|
+
interface _SearchEvaluationFormsResponseSuccess
|
|
3448
|
+
include ::Seahorse::Client::_ResponseSuccess[Types::SearchEvaluationFormsResponse]
|
|
3449
|
+
def evaluation_form_search_summary_list: () -> ::Array[Types::EvaluationFormSearchSummary]
|
|
3450
|
+
def next_token: () -> ::String
|
|
3451
|
+
def approximate_total_count: () -> ::Integer
|
|
3452
|
+
end
|
|
3453
|
+
# https://docs.aws.amazon.com/sdk-for-ruby/v3/api/Aws/Connect/Client.html#search_evaluation_forms-instance_method
|
|
3454
|
+
def search_evaluation_forms: (
|
|
3455
|
+
instance_id: ::String,
|
|
3456
|
+
?next_token: ::String,
|
|
3457
|
+
?max_results: ::Integer,
|
|
3458
|
+
?search_criteria: {
|
|
3459
|
+
or_conditions: Array[
|
|
3460
|
+
untyped,
|
|
3461
|
+
]?,
|
|
3462
|
+
and_conditions: Array[
|
|
3463
|
+
untyped,
|
|
3464
|
+
]?,
|
|
3465
|
+
string_condition: {
|
|
3466
|
+
field_name: ::String?,
|
|
3467
|
+
value: ::String?,
|
|
3468
|
+
comparison_type: ("STARTS_WITH" | "CONTAINS" | "EXACT")?
|
|
3469
|
+
}?,
|
|
3470
|
+
number_condition: {
|
|
3471
|
+
field_name: ::String?,
|
|
3472
|
+
min_value: ::Integer?,
|
|
3473
|
+
max_value: ::Integer?,
|
|
3474
|
+
comparison_type: ("GREATER_OR_EQUAL" | "GREATER" | "LESSER_OR_EQUAL" | "LESSER" | "EQUAL" | "NOT_EQUAL" | "RANGE")?
|
|
3475
|
+
}?,
|
|
3476
|
+
boolean_condition: {
|
|
3477
|
+
field_name: ::String?,
|
|
3478
|
+
comparison_type: ("IS_TRUE" | "IS_FALSE")?
|
|
3479
|
+
}?,
|
|
3480
|
+
date_time_condition: {
|
|
3481
|
+
field_name: ::String?,
|
|
3482
|
+
min_value: ::String?,
|
|
3483
|
+
max_value: ::String?,
|
|
3484
|
+
comparison_type: ("GREATER_THAN" | "LESS_THAN" | "GREATER_THAN_OR_EQUAL_TO" | "LESS_THAN_OR_EQUAL_TO" | "EQUAL_TO" | "RANGE")?
|
|
3485
|
+
}?
|
|
3486
|
+
},
|
|
3487
|
+
?search_filter: {
|
|
3488
|
+
attribute_filter: {
|
|
3489
|
+
or_conditions: Array[
|
|
3490
|
+
{
|
|
3491
|
+
tag_conditions: Array[
|
|
3492
|
+
{
|
|
3493
|
+
tag_key: ::String?,
|
|
3494
|
+
tag_value: ::String?
|
|
3495
|
+
},
|
|
3496
|
+
]?
|
|
3497
|
+
},
|
|
3498
|
+
]?,
|
|
3499
|
+
and_condition: {
|
|
3500
|
+
tag_conditions: Array[
|
|
3501
|
+
{
|
|
3502
|
+
tag_key: ::String?,
|
|
3503
|
+
tag_value: ::String?
|
|
3504
|
+
},
|
|
3505
|
+
]?
|
|
3506
|
+
}?,
|
|
3507
|
+
tag_condition: {
|
|
3508
|
+
tag_key: ::String?,
|
|
3509
|
+
tag_value: ::String?
|
|
3510
|
+
}?
|
|
3511
|
+
}?
|
|
3512
|
+
}
|
|
3513
|
+
) -> _SearchEvaluationFormsResponseSuccess
|
|
3514
|
+
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _SearchEvaluationFormsResponseSuccess
|
|
3515
|
+
|
|
3282
3516
|
interface _SearchHoursOfOperationOverridesResponseSuccess
|
|
3283
3517
|
include ::Seahorse::Client::_ResponseSuccess[Types::SearchHoursOfOperationOverridesResponse]
|
|
3284
3518
|
def hours_of_operation_overrides: () -> ::Array[Types::HoursOfOperationOverride]
|
|
@@ -4004,7 +4238,11 @@ module Aws
|
|
|
4004
4238
|
instance_id: ::String,
|
|
4005
4239
|
contact_id: ::String,
|
|
4006
4240
|
evaluation_form_id: ::String,
|
|
4007
|
-
?
|
|
4241
|
+
?auto_evaluation_configuration: {
|
|
4242
|
+
enabled: bool
|
|
4243
|
+
},
|
|
4244
|
+
?client_token: ::String,
|
|
4245
|
+
?tags: Hash[::String, ::String]
|
|
4008
4246
|
) -> _StartContactEvaluationResponseSuccess
|
|
4009
4247
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _StartContactEvaluationResponseSuccess
|
|
4010
4248
|
|
|
@@ -4216,7 +4454,20 @@ module Aws
|
|
|
4216
4454
|
await_answer_machine_prompt: bool?
|
|
4217
4455
|
},
|
|
4218
4456
|
?campaign_id: ::String,
|
|
4219
|
-
?traffic_type: ("GENERAL" | "CAMPAIGN")
|
|
4457
|
+
?traffic_type: ("GENERAL" | "CAMPAIGN"),
|
|
4458
|
+
?outbound_strategy: {
|
|
4459
|
+
type: ("AGENT_FIRST"),
|
|
4460
|
+
config: {
|
|
4461
|
+
agent_first: {
|
|
4462
|
+
preview: {
|
|
4463
|
+
post_accept_timeout_config: {
|
|
4464
|
+
duration_in_seconds: ::Integer
|
|
4465
|
+
},
|
|
4466
|
+
allowed_user_actions: Array[("CALL" | "DISCARD")]
|
|
4467
|
+
}?
|
|
4468
|
+
}?
|
|
4469
|
+
}?
|
|
4470
|
+
}
|
|
4220
4471
|
) -> _StartOutboundVoiceContactResponseSuccess
|
|
4221
4472
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _StartOutboundVoiceContactResponseSuccess
|
|
4222
4473
|
|
|
@@ -4359,7 +4610,10 @@ module Aws
|
|
|
4359
4610
|
}],
|
|
4360
4611
|
?notes: Hash[::String, {
|
|
4361
4612
|
value: ::String?
|
|
4362
|
-
}]
|
|
4613
|
+
}],
|
|
4614
|
+
?submitted_by: {
|
|
4615
|
+
connect_user_arn: ::String?
|
|
4616
|
+
}
|
|
4363
4617
|
) -> _SubmitContactEvaluationResponseSuccess
|
|
4364
4618
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _SubmitContactEvaluationResponseSuccess
|
|
4365
4619
|
|
|
@@ -4522,7 +4776,10 @@ module Aws
|
|
|
4522
4776
|
}],
|
|
4523
4777
|
?notes: Hash[::String, {
|
|
4524
4778
|
value: ::String?
|
|
4525
|
-
}]
|
|
4779
|
+
}],
|
|
4780
|
+
?updated_by: {
|
|
4781
|
+
connect_user_arn: ::String?
|
|
4782
|
+
}
|
|
4526
4783
|
) -> _UpdateContactEvaluationResponseSuccess
|
|
4527
4784
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _UpdateContactEvaluationResponseSuccess
|
|
4528
4785
|
|
|
@@ -4709,12 +4966,18 @@ module Aws
|
|
|
4709
4966
|
min_value: ::Integer,
|
|
4710
4967
|
max_value: ::Integer,
|
|
4711
4968
|
score: ::Integer?,
|
|
4712
|
-
automatic_fail: bool
|
|
4969
|
+
automatic_fail: bool?,
|
|
4970
|
+
automatic_fail_configuration: {
|
|
4971
|
+
target_section: ::String?
|
|
4972
|
+
}?
|
|
4713
4973
|
},
|
|
4714
4974
|
]?,
|
|
4715
4975
|
automation: {
|
|
4716
4976
|
property_value: {
|
|
4717
|
-
label: ("OVERALL_CUSTOMER_SENTIMENT_SCORE" | "OVERALL_AGENT_SENTIMENT_SCORE" | "NON_TALK_TIME" | "NON_TALK_TIME_PERCENTAGE" | "NUMBER_OF_INTERRUPTIONS" | "CONTACT_DURATION" | "AGENT_INTERACTION_DURATION" | "CUSTOMER_HOLD_TIME")
|
|
4977
|
+
label: ("OVERALL_CUSTOMER_SENTIMENT_SCORE" | "OVERALL_AGENT_SENTIMENT_SCORE" | "NON_TALK_TIME" | "NON_TALK_TIME_PERCENTAGE" | "NUMBER_OF_INTERRUPTIONS" | "CONTACT_DURATION" | "AGENT_INTERACTION_DURATION" | "CUSTOMER_HOLD_TIME" | "LONGEST_HOLD_DURATION" | "NUMBER_OF_HOLDS" | "AGENT_INTERACTION_AND_HOLD_DURATION")
|
|
4978
|
+
}?,
|
|
4979
|
+
answer_source: {
|
|
4980
|
+
source_type: ("CONTACT_LENS_DATA" | "GEN_AI")
|
|
4718
4981
|
}?
|
|
4719
4982
|
}?
|
|
4720
4983
|
}?,
|
|
@@ -4724,7 +4987,10 @@ module Aws
|
|
|
4724
4987
|
ref_id: ::String,
|
|
4725
4988
|
text: ::String,
|
|
4726
4989
|
score: ::Integer?,
|
|
4727
|
-
automatic_fail: bool
|
|
4990
|
+
automatic_fail: bool?,
|
|
4991
|
+
automatic_fail_configuration: {
|
|
4992
|
+
target_section: ::String?
|
|
4993
|
+
}?
|
|
4728
4994
|
},
|
|
4729
4995
|
],
|
|
4730
4996
|
display_as: ("DROPDOWN" | "RADIO")?,
|
|
@@ -4737,11 +5003,46 @@ module Aws
|
|
|
4737
5003
|
option_ref_id: ::String
|
|
4738
5004
|
}?
|
|
4739
5005
|
},
|
|
4740
|
-
]
|
|
4741
|
-
default_option_ref_id: ::String
|
|
5006
|
+
]?,
|
|
5007
|
+
default_option_ref_id: ::String?,
|
|
5008
|
+
answer_source: {
|
|
5009
|
+
source_type: ("CONTACT_LENS_DATA" | "GEN_AI")
|
|
5010
|
+
}?
|
|
5011
|
+
}?
|
|
5012
|
+
}?,
|
|
5013
|
+
text: {
|
|
5014
|
+
automation: {
|
|
5015
|
+
answer_source: {
|
|
5016
|
+
source_type: ("CONTACT_LENS_DATA" | "GEN_AI")
|
|
5017
|
+
}?
|
|
4742
5018
|
}?
|
|
4743
5019
|
}?
|
|
4744
5020
|
}?,
|
|
5021
|
+
enablement: {
|
|
5022
|
+
condition: {
|
|
5023
|
+
operands: Array[
|
|
5024
|
+
{
|
|
5025
|
+
expression: {
|
|
5026
|
+
source: {
|
|
5027
|
+
type: ("QUESTION_REF_ID"),
|
|
5028
|
+
ref_id: ::String?
|
|
5029
|
+
},
|
|
5030
|
+
values: Array[
|
|
5031
|
+
{
|
|
5032
|
+
type: ("OPTION_REF_ID"),
|
|
5033
|
+
ref_id: ::String?
|
|
5034
|
+
},
|
|
5035
|
+
],
|
|
5036
|
+
comparator: ("IN" | "NOT_IN")
|
|
5037
|
+
}?,
|
|
5038
|
+
condition: untyped?
|
|
5039
|
+
},
|
|
5040
|
+
],
|
|
5041
|
+
operator: ("OR" | "AND")?
|
|
5042
|
+
},
|
|
5043
|
+
action: ("DISABLE" | "ENABLE"),
|
|
5044
|
+
default_action: ("DISABLE" | "ENABLE")?
|
|
5045
|
+
}?,
|
|
4745
5046
|
weight: ::Float?
|
|
4746
5047
|
}?
|
|
4747
5048
|
},
|
|
@@ -4750,6 +5051,9 @@ module Aws
|
|
|
4750
5051
|
mode: ("QUESTION_ONLY" | "SECTION_ONLY"),
|
|
4751
5052
|
status: ("ENABLED" | "DISABLED")
|
|
4752
5053
|
},
|
|
5054
|
+
?auto_evaluation_configuration: {
|
|
5055
|
+
enabled: bool
|
|
5056
|
+
},
|
|
4753
5057
|
?client_token: ::String
|
|
4754
5058
|
) -> _UpdateEvaluationFormResponseSuccess
|
|
4755
5059
|
| (Hash[Symbol, untyped] params, ?Hash[Symbol, untyped] options) -> _UpdateEvaluationFormResponseSuccess
|