aws-sdk-connect 1.20.0 → 1.25.0

checksums.yaml

@@ -1,7 +1,7 @@
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data/lib/aws-sdk-connect.rb

@@ -24,17 +24,20 @@ require_relative 'aws-sdk-connect/customizations'
 # methods each accept a hash of request parameters and return a response
 # structure.
 #
+#     connect = Aws::Connect::Client.new
+#     resp = connect.create_user(params)
+#
 # See {Client} for more information.
 #
 # # Errors
 #
-# Errors returned from Amazon Connect Service all
-# extend {Errors::ServiceError}.
+# Errors returned from Amazon Connect Service are defined in the
+# {Errors} module and all extend {Errors::ServiceError}.
 #
 #     begin
 #       # do stuff
 #     rescue Aws::Connect::Errors::ServiceError
-#       # rescues all service API errors
+#       # rescues all Amazon Connect Service API errors
 #     end
 #
 # See {Errors} for more information.
@@ -42,6 +45,6 @@ require_relative 'aws-sdk-connect/customizations'
 # @service
 module Aws::Connect
 
-  GEM_VERSION = '1.20.0'
+  GEM_VERSION = '1.25.0'
 
 end

data/lib/aws-sdk-connect/client.rb

@@ -30,6 +30,18 @@ require 'aws-sdk-core/plugins/protocols/rest_json.rb'
 Aws::Plugins::GlobalConfiguration.add_identifier(:connect)
 
 module Aws::Connect
+  # An API client for Connect.  To construct a client, you need to configure a `:region` and `:credentials`.
+  #
+  #     client = Aws::Connect::Client.new(
+  #       region: region_name,
+  #       credentials: credentials,
+  #       # ...
+  #     )
+  #
+  # For details on configuring region and credentials see
+  # the [developer guide](/sdk-for-ruby/v3/developer-guide/setup-config.html).
+  #
+  # See {#initialize} for a full list of supported configuration options.
   class Client < Seahorse::Client::Base
 
     include Aws::ClientStubs
@@ -93,7 +105,7 @@ module Aws::Connect
     #   @option options [required, String] :region
     #     The AWS region to connect to.  The configured `:region` is
     #     used to determine the service `:endpoint`. When not passed,
-    #     a default `:region` is search for in the following locations:
+    #     a default `:region` is searched for in the following locations:
     #
     #     * `Aws.config[:region]`
     #     * `ENV['AWS_REGION']`
@@ -108,6 +120,12 @@ module Aws::Connect
     #     When set to `true`, a thread polling for endpoints will be running in
     #     the background every 60 secs (default). Defaults to `false`.
     #
+    #   @option options [Boolean] :adaptive_retry_wait_to_fill (true)
+    #     Used only in `adaptive` retry mode.  When true, the request will sleep
+    #     until there is sufficent client side capacity to retry the request.
+    #     When false, the request will raise a `RetryCapacityNotAvailableError` and will
+    #     not retry instead of sleeping.
+    #
     #   @option options [Boolean] :client_side_monitoring (false)
     #     When `true`, client-side metrics will be collected for all API requests from
     #     this client.
@@ -132,6 +150,10 @@ module Aws::Connect
     #     When `true`, an attempt is made to coerce request parameters into
     #     the required types.
     #
+    #   @option options [Boolean] :correct_clock_skew (true)
+    #     Used only in `standard` and adaptive retry modes. Specifies whether to apply
+    #     a clock skew correction and retry requests with skewed client clocks.
+    #
     #   @option options [Boolean] :disable_host_prefix_injection (false)
     #     Set to true to disable SDK automatically adding host prefix
     #     to default service endpoint when available.
@@ -139,7 +161,7 @@ module Aws::Connect
     #   @option options [String] :endpoint
     #     The client endpoint is normally constructed from the `:region`
     #     option. You should only configure an `:endpoint` when connecting
-    #     to test endpoints. This should be avalid HTTP(S) URI.
+    #     to test endpoints. This should be a valid HTTP(S) URI.
     #
     #   @option options [Integer] :endpoint_cache_max_entries (1000)
     #     Used for the maximum size limit of the LRU cache storing endpoints data
@@ -154,7 +176,7 @@ module Aws::Connect
     #     requests fetching endpoints information. Defaults to 60 sec.
     #
     #   @option options [Boolean] :endpoint_discovery (false)
-    #     When set to `true`, endpoint discovery will be enabled for operations when available. Defaults to `false`.
+    #     When set to `true`, endpoint discovery will be enabled for operations when available.
     #
     #   @option options [Aws::Log::Formatter] :log_formatter (Aws::Log::Formatter.default)
     #     The log formatter.
@@ -166,15 +188,29 @@ module Aws::Connect
     #     The Logger instance to send log messages to.  If this option
     #     is not set, logging will be disabled.
     #
+    #   @option options [Integer] :max_attempts (3)
+    #     An integer representing the maximum number attempts that will be made for
+    #     a single request, including the initial attempt.  For example,
+    #     setting this value to 5 will result in a request being retried up to
+    #     4 times. Used in `standard` and `adaptive` retry modes.
+    #
     #   @option options [String] :profile ("default")
     #     Used when loading credentials from the shared credentials file
     #     at HOME/.aws/credentials.  When not specified, 'default' is used.
     #
+    #   @option options [Proc] :retry_backoff
+    #     A proc or lambda used for backoff. Defaults to 2**retries * retry_base_delay.
+    #     This option is only used in the `legacy` retry mode.
+    #
     #   @option options [Float] :retry_base_delay (0.3)
-    #     The base delay in seconds used by the default backoff function.
+    #     The base delay in seconds used by the default backoff function. This option
+    #     is only used in the `legacy` retry mode.
     #
     #   @option options [Symbol] :retry_jitter (:none)
-    #     A delay randomiser function used by the default backoff function. Some predefined functions can be referenced by name - :none, :equal, :full, otherwise a Proc that takes and returns a number.
+    #     A delay randomiser function used by the default backoff function.
+    #     Some predefined functions can be referenced by name - :none, :equal, :full,
+    #     otherwise a Proc that takes and returns a number. This option is only used
+    #     in the `legacy` retry mode.
     #
     #     @see https://www.awsarchitectureblog.com/2015/03/backoff.html
     #
@@ -182,11 +218,30 @@ module Aws::Connect
     #     The maximum number of times to retry failed requests.  Only
     #     ~ 500 level server errors and certain ~ 400 level client errors
     #     are retried.  Generally, these are throttling errors, data
-    #     checksum errors, networking errors, timeout errors and auth
-    #     errors from expired credentials.
+    #     checksum errors, networking errors, timeout errors, auth errors,
+    #     endpoint discovery, and errors from expired credentials.
+    #     This option is only used in the `legacy` retry mode.
     #
     #   @option options [Integer] :retry_max_delay (0)
-    #     The maximum number of seconds to delay between retries (0 for no limit) used by the default backoff function.
+    #     The maximum number of seconds to delay between retries (0 for no limit)
+    #     used by the default backoff function. This option is only used in the
+    #     `legacy` retry mode.
+    #
+    #   @option options [String] :retry_mode ("legacy")
+    #     Specifies which retry algorithm to use. Values are:
+    #
+    #     * `legacy` - The pre-existing retry behavior.  This is default value if
+    #       no retry mode is provided.
+    #
+    #     * `standard` - A standardized set of retry rules across the AWS SDKs.
+    #       This includes support for retry quotas, which limit the number of
+    #       unsuccessful retries a client can make.
+    #
+    #     * `adaptive` - An experimental retry mode that includes all the
+    #       functionality of `standard` mode along with automatic client side
+    #       throttling.  This is a provisional mode that may change behavior
+    #       in the future.
+    #
     #
     #   @option options [String] :secret_access_key
     #
@@ -209,16 +264,15 @@ module Aws::Connect
     #     requests through.  Formatted like 'http://proxy.com:123'.
     #
     #   @option options [Float] :http_open_timeout (15) The number of
-    #     seconds to wait when opening a HTTP session before rasing a
+    #     seconds to wait when opening a HTTP session before raising a
     #     `Timeout::Error`.
     #
     #   @option options [Integer] :http_read_timeout (60) The default
     #     number of seconds to wait for response data.  This value can
-    #     safely be set
-    #     per-request on the session yeidled by {#session_for}.
+    #     safely be set per-request on the session.
     #
     #   @option options [Float] :http_idle_timeout (5) The number of
-    #     seconds a connection is allowed to sit idble before it is
+    #     seconds a connection is allowed to sit idle before it is
     #     considered stale.  Stale connections are closed and removed
     #     from the pool before making a request.
     #
@@ -227,7 +281,7 @@ module Aws::Connect
     #     request body.  This option has no effect unless the request has
     #     "Expect" header set to "100-continue".  Defaults to `nil` which
     #     disables this behaviour.  This value can safely be set per
-    #     request on the session yeidled by {#session_for}.
+    #     request on the session.
     #
     #   @option options [Boolean] :http_wire_trace (false) When `true`,
     #     HTTP debug output will be sent to the `:logger`.
@@ -298,6 +352,9 @@ module Aws::Connect
     # @option params [required, String] :instance_id
     #   The identifier of the Amazon Connect instance.
     #
+    # @option params [Hash<String,String>] :tags
+    #   One or more tags.
+    #
     # @return [Types::CreateUserResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
     #
     #   * {Types::CreateUserResponse#user_id #user_id} => String
@@ -324,6 +381,9 @@ module Aws::Connect
     #     routing_profile_id: "RoutingProfileId", # required
     #     hierarchy_group_id: "HierarchyGroupId",
     #     instance_id: "InstanceId", # required
+    #     tags: {
+    #       "TagKey" => "TagValue",
+    #     },
     #   })
     #
     # @example Response structure
@@ -366,7 +426,10 @@ module Aws::Connect
       req.send_request(options)
     end
 
-    # Describes the specified user account.
+    # Describes the specified user account. You can find the instance ID in
+    # the console (it’s the final part of the ARN). The console does not
+    # display the user IDs. Instead, list the users and note the IDs
+    # provided in the output.
     #
     # @option params [required, String] :user_id
     #   The identifier of the user account.
@@ -402,6 +465,8 @@ module Aws::Connect
     #   resp.user.security_profile_ids[0] #=> String
     #   resp.user.routing_profile_id #=> String
     #   resp.user.hierarchy_group_id #=> String
+    #   resp.user.tags #=> Hash
+    #   resp.user.tags["TagKey"] #=> String
     #
     # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/DescribeUser AWS API Documentation
     #
@@ -591,6 +656,10 @@ module Aws::Connect
     #
     #   : Unit: COUNT
     #
+    #   AGENTS\_ON\_CONTACT
+    #
+    #   : Unit: COUNT
+    #
     #   AGENTS\_ONLINE
     #
     #   : Unit: COUNT
@@ -611,6 +680,14 @@ module Aws::Connect
     #
     #   : Unit: SECONDS
     #
+    #   SLOTS\_ACTIVE
+    #
+    #   : Unit: COUNT
+    #
+    #   SLOTS\_AVAILABLE
+    #
+    #   : Unit: COUNT
+    #
     # @option params [String] :next_token
     #   The token for the next set of results. Use the value returned in the
     #   previous response in the next request to retrieve the next set of
@@ -629,18 +706,20 @@ module Aws::Connect
     #   * {Types::GetCurrentMetricDataResponse#metric_results #metric_results} => Array&lt;Types::CurrentMetricResult&gt;
     #   * {Types::GetCurrentMetricDataResponse#data_snapshot_time #data_snapshot_time} => Time
     #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
     # @example Request syntax with placeholder values
     #
     #   resp = client.get_current_metric_data({
     #     instance_id: "InstanceId", # required
     #     filters: { # required
     #       queues: ["QueueId"],
-    #       channels: ["VOICE"], # accepts VOICE
+    #       channels: ["VOICE"], # accepts VOICE, CHAT
     #     },
     #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
     #     current_metrics: [ # required
     #       {
-    #         name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED
+    #         name: "AGENTS_ONLINE", # accepts AGENTS_ONLINE, AGENTS_AVAILABLE, AGENTS_ON_CALL, AGENTS_NON_PRODUCTIVE, AGENTS_AFTER_CONTACT_WORK, AGENTS_ERROR, AGENTS_STAFFED, CONTACTS_IN_QUEUE, OLDEST_CONTACT_AGE, CONTACTS_SCHEDULED, AGENTS_ON_CONTACT, SLOTS_ACTIVE, SLOTS_AVAILABLE
     #         unit: "SECONDS", # accepts SECONDS, COUNT, PERCENT
     #       },
     #     ],
@@ -654,9 +733,9 @@ module Aws::Connect
     #   resp.metric_results #=> Array
     #   resp.metric_results[0].dimensions.queue.id #=> String
     #   resp.metric_results[0].dimensions.queue.arn #=> String
-    #   resp.metric_results[0].dimensions.channel #=> String, one of "VOICE"
+    #   resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT"
     #   resp.metric_results[0].collections #=> Array
-    #   resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED"
+    #   resp.metric_results[0].collections[0].metric.name #=> String, one of "AGENTS_ONLINE", "AGENTS_AVAILABLE", "AGENTS_ON_CALL", "AGENTS_NON_PRODUCTIVE", "AGENTS_AFTER_CONTACT_WORK", "AGENTS_ERROR", "AGENTS_STAFFED", "CONTACTS_IN_QUEUE", "OLDEST_CONTACT_AGE", "CONTACTS_SCHEDULED", "AGENTS_ON_CONTACT", "SLOTS_ACTIVE", "SLOTS_AVAILABLE"
     #   resp.metric_results[0].collections[0].metric.unit #=> String, one of "SECONDS", "COUNT", "PERCENT"
     #   resp.metric_results[0].collections[0].value #=> Float
     #   resp.data_snapshot_time #=> Time
@@ -921,6 +1000,8 @@ module Aws::Connect
     #   * {Types::GetMetricDataResponse#next_token #next_token} => String
     #   * {Types::GetMetricDataResponse#metric_results #metric_results} => Array&lt;Types::HistoricalMetricResult&gt;
     #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
     # @example Request syntax with placeholder values
     #
     #   resp = client.get_metric_data({
@@ -929,7 +1010,7 @@ module Aws::Connect
     #     end_time: Time.now, # required
     #     filters: { # required
     #       queues: ["QueueId"],
-    #       channels: ["VOICE"], # accepts VOICE
+    #       channels: ["VOICE"], # accepts VOICE, CHAT
     #     },
     #     groupings: ["QUEUE"], # accepts QUEUE, CHANNEL
     #     historical_metrics: [ # required
@@ -953,7 +1034,7 @@ module Aws::Connect
     #   resp.metric_results #=> Array
     #   resp.metric_results[0].dimensions.queue.id #=> String
     #   resp.metric_results[0].dimensions.queue.arn #=> String
-    #   resp.metric_results[0].dimensions.channel #=> String, one of "VOICE"
+    #   resp.metric_results[0].dimensions.channel #=> String, one of "VOICE", "CHAT"
     #   resp.metric_results[0].collections #=> Array
     #   resp.metric_results[0].collections[0].metric.name #=> String, one of "CONTACTS_QUEUED", "CONTACTS_HANDLED", "CONTACTS_ABANDONED", "CONTACTS_CONSULTED", "CONTACTS_AGENT_HUNG_UP_FIRST", "CONTACTS_HANDLED_INCOMING", "CONTACTS_HANDLED_OUTBOUND", "CONTACTS_HOLD_ABANDONS", "CONTACTS_TRANSFERRED_IN", "CONTACTS_TRANSFERRED_OUT", "CONTACTS_TRANSFERRED_IN_FROM_QUEUE", "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE", "CONTACTS_MISSED", "CALLBACK_CONTACTS_HANDLED", "API_CONTACTS_HANDLED", "OCCUPANCY", "HANDLE_TIME", "AFTER_CONTACT_WORK_TIME", "QUEUED_TIME", "ABANDON_TIME", "QUEUE_ANSWER_TIME", "HOLD_TIME", "INTERACTION_TIME", "INTERACTION_AND_HOLD_TIME", "SERVICE_LEVEL"
     #   resp.metric_results[0].collections[0].metric.threshold.comparison #=> String, one of "LT"
@@ -993,6 +1074,8 @@ module Aws::Connect
     #   * {Types::ListContactFlowsResponse#contact_flow_summary_list #contact_flow_summary_list} => Array&lt;Types::ContactFlowSummary&gt;
     #   * {Types::ListContactFlowsResponse#next_token #next_token} => String
     #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
     # @example Request syntax with placeholder values
     #
     #   resp = client.list_contact_flows({
@@ -1039,6 +1122,8 @@ module Aws::Connect
     #   * {Types::ListHoursOfOperationsResponse#hours_of_operation_summary_list #hours_of_operation_summary_list} => Array&lt;Types::HoursOfOperationSummary&gt;
     #   * {Types::ListHoursOfOperationsResponse#next_token #next_token} => String
     #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
     # @example Request syntax with placeholder values
     #
     #   resp = client.list_hours_of_operations({
@@ -1089,6 +1174,8 @@ module Aws::Connect
     #   * {Types::ListPhoneNumbersResponse#phone_number_summary_list #phone_number_summary_list} => Array&lt;Types::PhoneNumberSummary&gt;
     #   * {Types::ListPhoneNumbersResponse#next_token #next_token} => String
     #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
     # @example Request syntax with placeholder values
     #
     #   resp = client.list_phone_numbers({
@@ -1140,6 +1227,8 @@ module Aws::Connect
     #   * {Types::ListQueuesResponse#queue_summary_list #queue_summary_list} => Array&lt;Types::QueueSummary&gt;
     #   * {Types::ListQueuesResponse#next_token #next_token} => String
     #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
     # @example Request syntax with placeholder values
     #
     #   resp = client.list_queues({
@@ -1186,6 +1275,8 @@ module Aws::Connect
     #   * {Types::ListRoutingProfilesResponse#routing_profile_summary_list #routing_profile_summary_list} => Array&lt;Types::RoutingProfileSummary&gt;
     #   * {Types::ListRoutingProfilesResponse#next_token #next_token} => String
     #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
     # @example Request syntax with placeholder values
     #
     #   resp = client.list_routing_profiles({
@@ -1230,6 +1321,8 @@ module Aws::Connect
     #   * {Types::ListSecurityProfilesResponse#security_profile_summary_list #security_profile_summary_list} => Array&lt;Types::SecurityProfileSummary&gt;
     #   * {Types::ListSecurityProfilesResponse#next_token #next_token} => String
     #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
     # @example Request syntax with placeholder values
     #
     #   resp = client.list_security_profiles({
@@ -1255,6 +1348,35 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Lists the tags for the specified resource.
+    #
+    # @option params [required, String] :resource_arn
+    #   The Amazon Resource Name (ARN) of the resource.
+    #
+    # @return [Types::ListTagsForResourceResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::ListTagsForResourceResponse#tags #tags} => Hash&lt;String,String&gt;
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.list_tags_for_resource({
+    #     resource_arn: "ARN", # required
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.tags #=> Hash
+    #   resp.tags["TagKey"] #=> String
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListTagsForResource AWS API Documentation
+    #
+    # @overload list_tags_for_resource(params = {})
+    # @param [Hash] params ({})
+    def list_tags_for_resource(params = {}, options = {})
+      req = build_request(:list_tags_for_resource, params)
+      req.send_request(options)
+    end
+
     # Provides summary information about the hierarchy groups for the
     # specified Amazon Connect instance.
     #
@@ -1274,6 +1396,8 @@ module Aws::Connect
     #   * {Types::ListUserHierarchyGroupsResponse#user_hierarchy_group_summary_list #user_hierarchy_group_summary_list} => Array&lt;Types::HierarchyGroupSummary&gt;
     #   * {Types::ListUserHierarchyGroupsResponse#next_token #next_token} => String
     #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
     # @example Request syntax with placeholder values
     #
     #   resp = client.list_user_hierarchy_groups({
@@ -1318,6 +1442,8 @@ module Aws::Connect
     #   * {Types::ListUsersResponse#user_summary_list #user_summary_list} => Array&lt;Types::UserSummary&gt;
     #   * {Types::ListUsersResponse#next_token #next_token} => String
     #
+    # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
+    #
     # @example Request syntax with placeholder values
     #
     #   resp = client.list_users({
@@ -1343,6 +1469,88 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Initiates a contact flow to start a new chat for the customer.
+    # Response of this API provides a token required to obtain credentials
+    # from the [CreateParticipantConnection][1] API in the Amazon Connect
+    # Participant Service.
+    #
+    # When a new chat contact is successfully created, clients need to
+    # subscribe to the participant’s connection for the created chat within
+    # 5 minutes. This is achieved by invoking
+    # [CreateParticipantConnection][1] with WEBSOCKET and
+    # CONNECTION\_CREDENTIALS.
+    #
+    #
+    #
+    # [1]: https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html
+    #
+    # @option params [required, String] :instance_id
+    #   The identifier of the Amazon Connect instance.
+    #
+    # @option params [required, String] :contact_flow_id
+    #   The identifier of the contact flow for the chat.
+    #
+    # @option params [Hash<String,String>] :attributes
+    #   A custom key-value pair using an attribute map. The attributes are
+    #   standard Amazon Connect attributes, and can be accessed in contact
+    #   flows just like any other contact attributes.
+    #
+    #   There can be up to 32,768 UTF-8 bytes across all key-value pairs per
+    #   contact. Attribute keys can include only alphanumeric, dash, and
+    #   underscore characters.
+    #
+    # @option params [required, Types::ParticipantDetails] :participant_details
+    #   Information identifying the participant.
+    #
+    # @option params [Types::ChatMessage] :initial_message
+    #   The initial message to be sent to the newly created chat.
+    #
+    # @option params [String] :client_token
+    #   A unique, case-sensitive identifier that you provide to ensure the
+    #   idempotency of the request.
+    #
+    #   **A suitable default value is auto-generated.** You should normally
+    #   not need to pass this option.**
+    #
+    # @return [Types::StartChatContactResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
+    #
+    #   * {Types::StartChatContactResponse#contact_id #contact_id} => String
+    #   * {Types::StartChatContactResponse#participant_id #participant_id} => String
+    #   * {Types::StartChatContactResponse#participant_token #participant_token} => String
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.start_chat_contact({
+    #     instance_id: "InstanceId", # required
+    #     contact_flow_id: "ContactFlowId", # required
+    #     attributes: {
+    #       "AttributeName" => "AttributeValue",
+    #     },
+    #     participant_details: { # required
+    #       display_name: "DisplayName", # required
+    #     },
+    #     initial_message: {
+    #       content_type: "ChatContentType", # required
+    #       content: "ChatContent", # required
+    #     },
+    #     client_token: "ClientToken",
+    #   })
+    #
+    # @example Response structure
+    #
+    #   resp.contact_id #=> String
+    #   resp.participant_id #=> String
+    #   resp.participant_token #=> String
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/StartChatContact AWS API Documentation
+    #
+    # @overload start_chat_contact(params = {})
+    # @param [Hash] params ({})
+    def start_chat_contact(params = {}, options = {})
+      req = build_request(:start_chat_contact, params)
+      req.send_request(options)
+    end
+
     # Initiates a contact flow to place an outbound call to a customer.
     #
     # There is a 60 second dialing timeout for this operation. If the call
@@ -1443,6 +1651,63 @@ module Aws::Connect
       req.send_request(options)
     end
 
+    # Adds the specified tags to the specified resource.
+    #
+    # The supported resource type is users.
+    #
+    # @option params [required, String] :resource_arn
+    #   The Amazon Resource Name (ARN) of the resource.
+    #
+    # @option params [required, Hash<String,String>] :tags
+    #   One or more tags. For example, \\\{ "tags": \\\{"key1":"value1",
+    #   "key2":"value2"\\} \\}.
+    #
+    # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.tag_resource({
+    #     resource_arn: "ARN", # required
+    #     tags: { # required
+    #       "TagKey" => "TagValue",
+    #     },
+    #   })
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/TagResource AWS API Documentation
+    #
+    # @overload tag_resource(params = {})
+    # @param [Hash] params ({})
+    def tag_resource(params = {}, options = {})
+      req = build_request(:tag_resource, params)
+      req.send_request(options)
+    end
+
+    # Removes the specified tags from the specified resource.
+    #
+    # @option params [required, String] :resource_arn
+    #   The Amazon Resource Name (ARN) of the resource.
+    #
+    # @option params [required, Array<String>] :tag_keys
+    #   The tag keys.
+    #
+    # @return [Struct] Returns an empty {Seahorse::Client::Response response}.
+    #
+    # @example Request syntax with placeholder values
+    #
+    #   resp = client.untag_resource({
+    #     resource_arn: "ARN", # required
+    #     tag_keys: ["TagKey"], # required
+    #   })
+    #
+    # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/UntagResource AWS API Documentation
+    #
+    # @overload untag_resource(params = {})
+    # @param [Hash] params ({})
+    def untag_resource(params = {}, options = {})
+      req = build_request(:untag_resource, params)
+      req.send_request(options)
+    end
+
     # Creates or updates the contact attributes associated with the
     # specified contact.
     #
@@ -1675,7 +1940,7 @@ module Aws::Connect
         params: params,
         config: config)
       context[:gem_name] = 'aws-sdk-connect'
-      context[:gem_version] = '1.20.0'
+      context[:gem_version] = '1.25.0'
       Seahorse::Client::Request.new(handlers, context)
     end