aws-sdk-connect 1.157.0 → 1.158.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -2036,6 +2036,10 @@ module Aws::Connect
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  # The type of flow.
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  # @return [String]
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  #
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+ # @!attribute [rw] status
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+ # The status of the contact flow.
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+ # @return [String]
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+ #
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  # @!attribute [rw] description
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  # The description of the flow.
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  # @return [String]
@@ -2065,6 +2069,7 @@ module Aws::Connect
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  :name,
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  :type,
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  :state,
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+ :status,
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  :description,
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  :content,
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  :tags)
@@ -2128,6 +2133,60 @@ module Aws::Connect
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  include Aws::Structure
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  end
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+ # The search criteria to be used to return flow modules.
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+ #
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+ # @!attribute [rw] or_conditions
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+ # A list of conditions which would be applied together with an `OR`
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+ # condition.
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+ # @return [Array<Types::ContactFlowModuleSearchCriteria>]
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+ #
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+ # @!attribute [rw] and_conditions
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+ # A list of conditions which would be applied together with an `AND`
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+ # condition.
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+ # @return [Array<Types::ContactFlowModuleSearchCriteria>]
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+ #
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+ # @!attribute [rw] string_condition
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+ # A leaf node condition which can be used to specify a string
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+ # condition.
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+ #
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+ # <note markdown="1"> The currently supported values for `FieldName` are `name` and
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+ # `description`.
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+ #
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+ # </note>
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+ # @return [Types::StringCondition]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactFlowModuleSearchCriteria AWS API Documentation
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+ #
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+ class ContactFlowModuleSearchCriteria < Struct.new(
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+ :or_conditions,
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+ :and_conditions,
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+ :string_condition)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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+ # The search criteria to be used to return flow modules.
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+ #
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+ # @!attribute [rw] tag_filter
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+ # An object that can be used to specify Tag conditions inside the
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+ # `SearchFilter`. This accepts an `OR` of `AND` (List of List) input
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+ # where:
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+ #
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+ # * Top level list specifies conditions that need to be applied with
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+ # `OR` operator
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+ #
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+ # * Inner list specifies conditions that need to be applied with `AND`
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+ # operator.
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+ # @return [Types::ControlPlaneTagFilter]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactFlowModuleSearchFilter AWS API Documentation
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+ #
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+ class ContactFlowModuleSearchFilter < Struct.new(
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+ :tag_filter)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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  # Contains summary information about a flow.
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  #
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  # @!attribute [rw] id
@@ -2170,6 +2229,75 @@ module Aws::Connect
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  include Aws::Structure
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  end
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+ # The search criteria to be used to return contact flows.
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+ #
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+ # @!attribute [rw] or_conditions
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+ # A list of conditions which would be applied together with an `OR`
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+ # condition.
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+ # @return [Array<Types::ContactFlowSearchCriteria>]
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+ #
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+ # @!attribute [rw] and_conditions
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+ # A list of conditions which would be applied together with an `AND`
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+ # condition.
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+ # @return [Array<Types::ContactFlowSearchCriteria>]
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+ #
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+ # @!attribute [rw] string_condition
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+ # A leaf node condition which can be used to specify a string
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+ # condition.
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+ #
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+ # <note markdown="1"> The currently supported values for `FieldName` are `name` and
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+ # `description`.
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+ #
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+ # </note>
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+ # @return [Types::StringCondition]
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+ #
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+ # @!attribute [rw] type_condition
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+ # The type of flow.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] state_condition
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+ # The state of the flow.
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+ # @return [String]
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+ #
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+ # @!attribute [rw] status_condition
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+ # The status of the flow.
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+ # @return [String]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactFlowSearchCriteria AWS API Documentation
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+ #
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+ class ContactFlowSearchCriteria < Struct.new(
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+ :or_conditions,
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+ :and_conditions,
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+ :string_condition,
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+ :type_condition,
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+ :state_condition,
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+ :status_condition)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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+ # Filters to be applied to search results.
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+ #
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+ # @!attribute [rw] tag_filter
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+ # An object that can be used to specify Tag conditions inside the
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+ # `SearchFilter`. This accepts an `OR` of `AND` (List of List) input
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+ # where:
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+ #
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+ # * Top level list specifies conditions that need to be applied with
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+ # `OR` operator
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+ #
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+ # * Inner list specifies conditions that need to be applied with `AND`
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+ # operator.
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+ # @return [Types::ControlPlaneTagFilter]
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+ #
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+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactFlowSearchFilter AWS API Documentation
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+ #
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+ class ContactFlowSearchFilter < Struct.new(
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+ :tag_filter)
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+ SENSITIVE = []
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+ include Aws::Structure
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+ end
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+
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  # Contains summary information about a flow.
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  #
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  # You can also create and update flows using the [Amazon Connect Flow
@@ -2199,6 +2327,10 @@ module Aws::Connect
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  # The type of flow.
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  # @return [String]
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  #
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+ # @!attribute [rw] contact_flow_status
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+ # The status of the contact flow.
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+ # @return [String]
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+ #
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  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ContactFlowSummary AWS API Documentation
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  #
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  class ContactFlowSummary < Struct.new(
@@ -2206,7 +2338,8 @@ module Aws::Connect
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  :arn,
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  :name,
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  :contact_flow_type,
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- :contact_flow_state)
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+ :contact_flow_state,
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+ :contact_flow_status)
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  SENSITIVE = []
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  include Aws::Structure
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  end
@@ -2610,6 +2743,13 @@ module Aws::Connect
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  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
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  # @return [String]
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  #
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+ # @!attribute [rw] status
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+ # Indicates the flow status as either `SAVED` or `PUBLISHED`. The
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+ # `PUBLISHED` status will initiate validation on the content. the
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+ # `SAVED` status does not initiate validation of the content. `SAVED`
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+ # \| `PUBLISHED`.
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+ # @return [String]
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+ #
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  # @!attribute [rw] tags
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  # The tags used to organize, track, or control access for this
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  # resource. For example, \\\{ "Tags": \\\{"key1":"value1",
@@ -2624,6 +2764,7 @@ module Aws::Connect
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  :type,
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  :description,
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  :content,
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+ :status,
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  :tags)
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  SENSITIVE = []
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  include Aws::Structure
@@ -7421,7 +7562,7 @@ module Aws::Connect
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  #
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  # @!attribute [rw] url_expiry_in_seconds
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  # Optional override for the expiry of the pre-signed S3 URL in
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- # seconds.
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+ # seconds. The default value is 300.
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  # @return [Integer]
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  #
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  # @!attribute [rw] associated_resource_arn
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  # The resource to which the attached file is (being) uploaded to.
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  # [Cases][1] are the only current supported resource.
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  #
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- # <note markdown="1"> This value must be a valid ARN.
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- #
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- # </note>
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- #
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  #
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  #
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  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-cases_CreateCase.html
@@ -8342,7 +8479,7 @@ module Aws::Connect
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  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
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  # `FEATURE` \| `CASE_TEMPLATE_ARN` \| `CASE_STATUS` \|
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  # `contact/segmentAttributes/connect:Subtype` \|
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- # `ROUTING_STEP_EXPRESSION`
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+ # `ROUTING_STEP_EXPRESSION` \| `Q_CONNECT_ENABLED`
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  #
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  # * **Filter values**: A maximum of 100 filter values are supported in
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  # a single request. VOICE, CHAT, and TASK are valid `filterValue`
@@ -8364,6 +8501,17 @@ module Aws::Connect
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  # JSON string fields must be sorted in ascending order and JSON
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  # array order should be kept as is.
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  #
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+ # `Q_CONNECT_ENABLED`. TRUE and FALSE are the only valid
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+ # filterValues for the `Q_CONNECT_ENABLED` filter key.
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+ #
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+ # * TRUE includes all contacts that had Amazon Q in Connect enabled
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+ # as part of the flow.
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+ #
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+ # * FALSE includes all contacts that did not have Amazon Q in
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+ # Connect enabled as part of the flow
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+ #
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+ # This filter is available only for contact record-driven metrics.
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+ #
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  #
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  #
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  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html
@@ -8383,7 +8531,7 @@ module Aws::Connect
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  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
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  # `CASE_TEMPLATE_ARN` \| `CASE_STATUS` \|
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  # `contact/segmentAttributes/connect:Subtype` \|
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- # `ROUTING_STEP_EXPRESSION`
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+ # `ROUTING_STEP_EXPRESSION` \| `Q_CONNECT_ENABLED`
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  # @return [Array<String>]
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  #
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  # @!attribute [rw] metrics
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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  # Agent, Agent Hierarchy, Feature,
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- # contact/segmentAttributes/connect:Subtype
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+ # contact/segmentAttributes/connect:Subtype, Q in Connect
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  #
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  # UI name: [Abandonment rate][2]
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  #
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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  # Agent, Agent Hierarchy, Feature,
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- # contact/segmentAttributes/connect:Subtype
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+ # contact/segmentAttributes/connect:Subtype, Q in Connect
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  #
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  # UI name: [Average queue abandon time][12]
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  #
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  # : Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Agent, Agent Hierarchy
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+ # Agent, Agent Hierarchy, Q in Connect
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  #
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  # UI name: [Average active time][13]
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  #
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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  # Agent, Agent Hierarchy, Feature,
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- # contact/segmentAttributes/connect:Subtype
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+ # contact/segmentAttributes/connect:Subtype, Q in Connect
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  #
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  # UI name: [Average after contact work time][14]
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  #
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  # : Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Agent, Agent Hierarchy
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+ # Agent, Agent Hierarchy, Q in Connect
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  #
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  # UI name: [Average agent pause time][16]
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  #
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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  # Agent, Agent Hierarchy, Feature,
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- # contact/segmentAttributes/connect:Subtype
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+ # contact/segmentAttributes/connect:Subtype, Q in Connect
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  #
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  # UI name: [Average contact duration][19]
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  #
@@ -8588,7 +8736,7 @@ module Aws::Connect
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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  # Agent, Agent Hierarchy, Feature,
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- # contact/segmentAttributes/connect:Subtype
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+ # contact/segmentAttributes/connect:Subtype, Q in Connect
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  #
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  # UI name: [Average conversation duration][20]
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  #
@@ -8600,7 +8748,8 @@ module Aws::Connect
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  # Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
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+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
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  #
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  # UI name: [Average agent greeting time][21]
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  #
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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  # Agent, Agent Hierarchy, Feature,
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- # contact/segmentAttributes/connect:Subtype
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+ # contact/segmentAttributes/connect:Subtype, Q in Connect
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  #
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  # UI name: [Average customer hold time][23]
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  #
@@ -8637,7 +8786,8 @@ module Aws::Connect
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  # : Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
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+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
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  #
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  # UI name: [Average customer hold time all contacts][24]
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  #
@@ -8647,7 +8797,7 @@ module Aws::Connect
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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  # Agent, Agent Hierarchy, Feature,
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- # contact/segmentAttributes/connect:Subtype
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+ # contact/segmentAttributes/connect:Subtype, Q in Connect
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  #
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  # UI name: [Average holds][25]
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  #
@@ -8660,7 +8810,8 @@ module Aws::Connect
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  # : Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
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+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
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  #
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  # UI name: [Average agent interaction and customer hold time][26]
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  #
@@ -8671,7 +8822,7 @@ module Aws::Connect
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  # Valid metric filter key: `INITIATION_METHOD`
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Feature, contact/segmentAttributes/connect:Subtype
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+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
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  #
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  # UI name: [Average agent interaction time][27]
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  #
@@ -8687,7 +8838,8 @@ module Aws::Connect
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  # Unit: Count
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
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+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
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  #
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  # UI name: [Average agent interruptions][28]
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  #
@@ -8699,7 +8851,8 @@ module Aws::Connect
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  # Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
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+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
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  #
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  # UI name: [Average agent interruption time][29]
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  #
@@ -8711,7 +8864,8 @@ module Aws::Connect
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  # Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
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+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
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  #
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  # UI name: [Average non-talk time][30]
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  #
@@ -8720,7 +8874,7 @@ module Aws::Connect
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  # : Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Feature, contact/segmentAttributes/connect:Subtype
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+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
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  #
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  # UI name: [Average queue answer time][31]
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  #
@@ -8733,7 +8887,7 @@ module Aws::Connect
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  # : Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # contact/segmentAttributes/connect:Subtype
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+ # contact/segmentAttributes/connect:Subtype, Q in Connect
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  #
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  # UI name: [Average resolution time][32]
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  #
@@ -8745,7 +8899,8 @@ module Aws::Connect
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  # Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
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+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
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  #
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  # UI name: [Average talk time][33]
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  #
@@ -8757,7 +8912,8 @@ module Aws::Connect
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  # Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
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+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
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  #
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  # UI name: [Average agent talk time][34]
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  #
@@ -8769,7 +8925,8 @@ module Aws::Connect
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  # Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
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+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
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  #
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  # UI name: [Average customer talk time][35]
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  #
@@ -8789,7 +8946,7 @@ module Aws::Connect
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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  # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
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- # RoutingStepExpression
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+ # RoutingStepExpression, Q in Connect
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  #
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  # UI name: [Contact abandoned][37]
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8952
  #
@@ -8800,7 +8957,7 @@ module Aws::Connect
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  # Valid metric filter key: `INITIATION_METHOD`
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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- # Feature, contact/segmentAttributes/connect:Subtype
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+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
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  #
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  # UI name: [Contacts created][38]
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  #
@@ -8816,7 +8973,8 @@ module Aws::Connect
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile,
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  # Agent, Agent Hierarchy, Feature,
8819
- # contact/segmentAttributes/connect:Subtype, RoutingStepExpression
8976
+ # contact/segmentAttributes/connect:Subtype, RoutingStepExpression,
8977
+ # Q in Connect
8820
8978
  #
8821
8979
  # UI name: [API contacts handled][39]
8822
8980
  #
@@ -8831,7 +8989,7 @@ module Aws::Connect
8831
8989
  # Valid metric filter key: `INITIATION_METHOD`
8832
8990
  #
8833
8991
  # Valid groupings and filters: Queue, Channel, Agent, Agent
8834
- # Hierarchy, contact/segmentAttributes/connect:Subtype
8992
+ # Hierarchy, contact/segmentAttributes/connect:Subtype, Q in Connect
8835
8993
  #
8836
8994
  # UI name: [Contacts handled (connected to agent timestamp)][40]
8837
8995
  #
@@ -8840,7 +8998,8 @@ module Aws::Connect
8840
8998
  # : Unit: Count
8841
8999
  #
8842
9000
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8843
- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
9001
+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
9002
+ # Q in Connect
8844
9003
  #
8845
9004
  # UI name: [Contacts hold disconnect][40]
8846
9005
  #
@@ -8849,7 +9008,7 @@ module Aws::Connect
8849
9008
  # : Unit: Count
8850
9009
  #
8851
9010
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8852
- # Agent, Agent Hierarchy
9011
+ # Agent, Agent Hierarchy, Q in Connect
8853
9012
  #
8854
9013
  # UI name: [Contacts hold agent disconnect][41]
8855
9014
  #
@@ -8858,7 +9017,7 @@ module Aws::Connect
8858
9017
  # : Unit: Count
8859
9018
  #
8860
9019
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8861
- # Agent, Agent Hierarchy
9020
+ # Agent, Agent Hierarchy, Q in Connect
8862
9021
  #
8863
9022
  # UI name: [Contacts hold customer disconnect][42]
8864
9023
  #
@@ -8867,7 +9026,7 @@ module Aws::Connect
8867
9026
  # : Unit: Count
8868
9027
  #
8869
9028
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8870
- # Agent, Agent Hierarchy
9029
+ # Agent, Agent Hierarchy, Q in Connect
8871
9030
  #
8872
9031
  # UI name: [Contacts put on hold][42]
8873
9032
  #
@@ -8876,7 +9035,7 @@ module Aws::Connect
8876
9035
  # : Unit: Count
8877
9036
  #
8878
9037
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8879
- # Agent, Agent Hierarchy
9038
+ # Agent, Agent Hierarchy, Q in Connect
8880
9039
  #
8881
9040
  # UI name: [Contacts transferred out external][43]
8882
9041
  #
@@ -8885,7 +9044,7 @@ module Aws::Connect
8885
9044
  # : Unit: Percent
8886
9045
  #
8887
9046
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8888
- # Agent, Agent Hierarchy
9047
+ # Agent, Agent Hierarchy, Q in Connect
8889
9048
  #
8890
9049
  # UI name: [Contacts transferred out internal][44]
8891
9050
  #
@@ -8894,7 +9053,8 @@ module Aws::Connect
8894
9053
  # : Unit: Count
8895
9054
  #
8896
9055
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8897
- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
9056
+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
9057
+ # Q in Connect
8898
9058
  #
8899
9059
  # UI name: [Contacts queued][45]
8900
9060
  #
@@ -8912,7 +9072,7 @@ module Aws::Connect
8912
9072
  # : Unit: Count
8913
9073
  #
8914
9074
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8915
- # contact/segmentAttributes/connect:Subtype
9075
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
8916
9076
  #
8917
9077
  # Threshold: For `ThresholdValue` enter any whole number from 1 to
8918
9078
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -8926,7 +9086,7 @@ module Aws::Connect
8926
9086
  #
8927
9087
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8928
9088
  # Agent, Agent Hierarchy, Feature,
8929
- # contact/segmentAttributes/connect:Subtype
9089
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
8930
9090
  #
8931
9091
  # UI name: [Contacts transferred out][48]
8932
9092
  #
@@ -8939,7 +9099,8 @@ module Aws::Connect
8939
9099
  # : Unit: Count
8940
9100
  #
8941
9101
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8942
- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
9102
+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
9103
+ # Q in Connect
8943
9104
  #
8944
9105
  # UI name: [Contacts transferred out by agent][49]
8945
9106
  #
@@ -8948,7 +9109,8 @@ module Aws::Connect
8948
9109
  # : Unit: Count
8949
9110
  #
8950
9111
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8951
- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
9112
+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
9113
+ # Q in Connect
8952
9114
  #
8953
9115
  # UI name: [Contacts transferred out queue][49]
8954
9116
  #
@@ -8967,7 +9129,8 @@ module Aws::Connect
8967
9129
  # : Unit: Seconds
8968
9130
  #
8969
9131
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8970
- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
9132
+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
9133
+ # Q in Connect
8971
9134
  #
8972
9135
  # UI name: [Maximum queued time][51]
8973
9136
  #
@@ -9005,7 +9168,8 @@ module Aws::Connect
9005
9168
  # Unit: Percentage
9006
9169
  #
9007
9170
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9008
- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
9171
+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
9172
+ # Q in Connect
9009
9173
  #
9010
9174
  # UI name: [Non-talk time percent][53]
9011
9175
  #
@@ -9017,7 +9181,8 @@ module Aws::Connect
9017
9181
  # Unit: Percentage
9018
9182
  #
9019
9183
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9020
- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
9184
+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
9185
+ # Q in Connect
9021
9186
  #
9022
9187
  # UI name: [Talk time percent][54]
9023
9188
  #
@@ -9029,7 +9194,8 @@ module Aws::Connect
9029
9194
  # Unit: Percentage
9030
9195
  #
9031
9196
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9032
- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
9197
+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
9198
+ # Q in Connect
9033
9199
  #
9034
9200
  # UI name: [Agent talk time percent][55]
9035
9201
  #
@@ -9041,7 +9207,8 @@ module Aws::Connect
9041
9207
  # Unit: Percentage
9042
9208
  #
9043
9209
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9044
- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
9210
+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
9211
+ # Q in Connect
9045
9212
  #
9046
9213
  # UI name: [Customer talk time percent][56]
9047
9214
  #
@@ -9071,7 +9238,8 @@ module Aws::Connect
9071
9238
  #
9072
9239
  # Unit: Percent
9073
9240
  #
9074
- # Valid groupings and filters: Queue, Channel, Routing Profile
9241
+ # Valid groupings and filters: Queue, Channel, Routing Profile, Q in
9242
+ # Connect
9075
9243
  #
9076
9244
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
9077
9245
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -9092,7 +9260,7 @@ module Aws::Connect
9092
9260
  # : Unit: Seconds
9093
9261
  #
9094
9262
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9095
- # Agent, Agent Hierarchy
9263
+ # Agent, Agent Hierarchy, Q in Connect
9096
9264
  #
9097
9265
  # UI name: [After contact work time][60]
9098
9266
  #
@@ -9119,7 +9287,7 @@ module Aws::Connect
9119
9287
  # : Unit: Seconds
9120
9288
  #
9121
9289
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9122
- # Agent, Agent Hierarchy
9290
+ # Agent, Agent Hierarchy, Q in Connect
9123
9291
  #
9124
9292
  # UI name: [Contact flow time][62]
9125
9293
  #
@@ -9137,7 +9305,7 @@ module Aws::Connect
9137
9305
  # : Unit: Count
9138
9306
  #
9139
9307
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9140
- # contact/segmentAttributes/connect:Subtype
9308
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
9141
9309
  #
9142
9310
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
9143
9311
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -9150,7 +9318,7 @@ module Aws::Connect
9150
9318
  # : Unit: Count
9151
9319
  #
9152
9320
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9153
- # contact/segmentAttributes/connect:Subtype
9321
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
9154
9322
  #
9155
9323
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
9156
9324
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -9165,7 +9333,8 @@ module Aws::Connect
9165
9333
  # Unit: Count
9166
9334
  #
9167
9335
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9168
- # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype
9336
+ # Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
9337
+ # Q in Connect
9169
9338
  #
9170
9339
  # UI name: [Contact disconnected][66]
9171
9340
  #
@@ -9183,7 +9352,7 @@ module Aws::Connect
9183
9352
  # : Unit: Seconds
9184
9353
  #
9185
9354
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9186
- # Agent, Agent Hierarchy
9355
+ # Agent, Agent Hierarchy, Q in Connect
9187
9356
  #
9188
9357
  # UI name: [Contact handle time][68]
9189
9358
  #
@@ -9192,7 +9361,7 @@ module Aws::Connect
9192
9361
  # : Unit: Count
9193
9362
  #
9194
9363
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9195
- # Agent, Agent Hierarchy
9364
+ # Agent, Agent Hierarchy, Q in Connect
9196
9365
  #
9197
9366
  # UI name: [Customer hold time][69]
9198
9367
  #
@@ -9210,7 +9379,7 @@ module Aws::Connect
9210
9379
  # : Unit: Seconds
9211
9380
  #
9212
9381
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9213
- # Agent, Agent Hierarchy
9382
+ # Agent, Agent Hierarchy, Q in Connect
9214
9383
  #
9215
9384
  # UI name: [Agent interaction and hold time][71]
9216
9385
  #
@@ -9246,7 +9415,7 @@ module Aws::Connect
9246
9415
  # : Unit: Count
9247
9416
  #
9248
9417
  # Valid groupings and filters: Queue, Channel, Routing Profile,
9249
- # contact/segmentAttributes/connect:Subtype
9418
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
9250
9419
  #
9251
9420
  # UI name: [Callback attempts][75]
9252
9421
  #
@@ -16124,6 +16293,136 @@ module Aws::Connect
16124
16293
  include Aws::Structure
16125
16294
  end
16126
16295
 
16296
+ # @!attribute [rw] instance_id
16297
+ # The identifier of the Amazon Connect instance. You can find the
16298
+ # instance ID in the Amazon Resource Name (ARN) of the instance.
16299
+ # @return [String]
16300
+ #
16301
+ # @!attribute [rw] next_token
16302
+ # The token for the next set of results. Use the value returned in the
16303
+ # previous response in the next request to retrieve the next set of
16304
+ # results.
16305
+ # @return [String]
16306
+ #
16307
+ # @!attribute [rw] max_results
16308
+ # The maximum number of results to return per page.
16309
+ # @return [Integer]
16310
+ #
16311
+ # @!attribute [rw] search_filter
16312
+ # Filters to be applied to search results.
16313
+ # @return [Types::ContactFlowModuleSearchFilter]
16314
+ #
16315
+ # @!attribute [rw] search_criteria
16316
+ # The search criteria to be used to return contact flow modules.
16317
+ #
16318
+ # <note markdown="1"> The `name` and `description` fields support "contains" queries
16319
+ # with a minimum of 2 characters and a maximum of 25 characters. Any
16320
+ # queries with character lengths outside of this range will result in
16321
+ # invalid results.
16322
+ #
16323
+ # </note>
16324
+ # @return [Types::ContactFlowModuleSearchCriteria]
16325
+ #
16326
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactFlowModulesRequest AWS API Documentation
16327
+ #
16328
+ class SearchContactFlowModulesRequest < Struct.new(
16329
+ :instance_id,
16330
+ :next_token,
16331
+ :max_results,
16332
+ :search_filter,
16333
+ :search_criteria)
16334
+ SENSITIVE = []
16335
+ include Aws::Structure
16336
+ end
16337
+
16338
+ # @!attribute [rw] contact_flow_modules
16339
+ # The search criteria to be used to return contact flow modules.
16340
+ # @return [Array<Types::ContactFlowModule>]
16341
+ #
16342
+ # @!attribute [rw] next_token
16343
+ # If there are additional results, this is the token for the next set
16344
+ # of results.
16345
+ # @return [String]
16346
+ #
16347
+ # @!attribute [rw] approximate_total_count
16348
+ # The total number of contact flows which matched your search query.
16349
+ # @return [Integer]
16350
+ #
16351
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactFlowModulesResponse AWS API Documentation
16352
+ #
16353
+ class SearchContactFlowModulesResponse < Struct.new(
16354
+ :contact_flow_modules,
16355
+ :next_token,
16356
+ :approximate_total_count)
16357
+ SENSITIVE = []
16358
+ include Aws::Structure
16359
+ end
16360
+
16361
+ # @!attribute [rw] instance_id
16362
+ # The identifier of the Amazon Connect instance. You can find the
16363
+ # instance ID in the Amazon Resource Name (ARN) of the instance.
16364
+ # @return [String]
16365
+ #
16366
+ # @!attribute [rw] next_token
16367
+ # The token for the next set of results. Use the value returned in the
16368
+ # previous response in the next request to retrieve the next set of
16369
+ # results.
16370
+ # @return [String]
16371
+ #
16372
+ # @!attribute [rw] max_results
16373
+ # The maximum number of results to return per page.
16374
+ # @return [Integer]
16375
+ #
16376
+ # @!attribute [rw] search_filter
16377
+ # Filters to be applied to search results.
16378
+ # @return [Types::ContactFlowSearchFilter]
16379
+ #
16380
+ # @!attribute [rw] search_criteria
16381
+ # The search criteria to be used to return flows.
16382
+ #
16383
+ # <note markdown="1"> The `name` and `description` fields support "contains" queries
16384
+ # with a minimum of 2 characters and a maximum of 25 characters. Any
16385
+ # queries with character lengths outside of this range will result in
16386
+ # invalid results.
16387
+ #
16388
+ # </note>
16389
+ # @return [Types::ContactFlowSearchCriteria]
16390
+ #
16391
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactFlowsRequest AWS API Documentation
16392
+ #
16393
+ class SearchContactFlowsRequest < Struct.new(
16394
+ :instance_id,
16395
+ :next_token,
16396
+ :max_results,
16397
+ :search_filter,
16398
+ :search_criteria)
16399
+ SENSITIVE = []
16400
+ include Aws::Structure
16401
+ end
16402
+
16403
+ # @!attribute [rw] contact_flows
16404
+ # Information about the contact flows.
16405
+ # @return [Array<Types::ContactFlow>]
16406
+ #
16407
+ # @!attribute [rw] next_token
16408
+ # If there are additional results, this is the token for the next set
16409
+ # of results.
16410
+ # @return [String]
16411
+ #
16412
+ # @!attribute [rw] approximate_total_count
16413
+ # The total number of contact flows which matched your search query.
16414
+ # @return [Integer]
16415
+ #
16416
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactFlowsResponse AWS API Documentation
16417
+ #
16418
+ class SearchContactFlowsResponse < Struct.new(
16419
+ :contact_flows,
16420
+ :next_token,
16421
+ :approximate_total_count)
16422
+ SENSITIVE = []
16423
+ include Aws::Structure
16424
+ end
16425
+
16127
16426
  # @!attribute [rw] instance_id
16128
16427
  # The identifier of Amazon Connect instance. You can find the instance
16129
16428
  # ID in the Amazon Resource Name (ARN) of the instance.
@@ -17451,7 +17750,7 @@ module Aws::Connect
17451
17750
  #
17452
17751
  # @!attribute [rw] url_expiry_in_seconds
17453
17752
  # Optional override for the expiry of the pre-signed S3 URL in
17454
- # seconds.
17753
+ # seconds. The default value is 300.
17455
17754
  # @return [Integer]
17456
17755
  #
17457
17756
  # @!attribute [rw] file_use_case_type