aws-sdk-connect 1.157.0 → 1.158.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (12) hide show
  1. checksums.yaml +4 -4
  2. data/CHANGELOG.md +5 -0
  3. data/VERSION +1 -1
  4. data/lib/aws-sdk-connect/client.rb +347 -54
  5. data/lib/aws-sdk-connect/client_api.rb +105 -0
  6. data/lib/aws-sdk-connect/endpoints.rb +28 -0
  7. data/lib/aws-sdk-connect/plugins/endpoints.rb +4 -0
  8. data/lib/aws-sdk-connect/types.rb +359 -60
  9. data/lib/aws-sdk-connect.rb +1 -1
  10. data/sig/client.rbs +102 -0
  11. data/sig/types.rbs +62 -0
  12. metadata +2 -2
data/lib/aws-sdk-connect/client.rb CHANGED
@@ -1659,6 +1659,12 @@ module Aws::Connect
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  #
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  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
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  #
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+ # @option params [String] :status
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+ # Indicates the flow status as either `SAVED` or `PUBLISHED`. The
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+ # `PUBLISHED` status will initiate validation on the content. the
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+ # `SAVED` status does not initiate validation of the content. `SAVED` \|
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+ # `PUBLISHED`.
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+ #
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  # @option params [Hash<String,String>] :tags
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  # The tags used to organize, track, or control access for this resource.
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  # For example, \\\{ "Tags": \\\{"key1":"value1",
@@ -1677,6 +1683,7 @@ module Aws::Connect
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  # type: "CONTACT_FLOW", # required, accepts CONTACT_FLOW, CUSTOMER_QUEUE, CUSTOMER_HOLD, CUSTOMER_WHISPER, AGENT_HOLD, AGENT_WHISPER, OUTBOUND_WHISPER, AGENT_TRANSFER, QUEUE_TRANSFER
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  # description: "ContactFlowDescription",
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  # content: "ContactFlowContent", # required
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+ # status: "PUBLISHED", # accepts PUBLISHED, SAVED
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  # tags: {
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  # "TagKey" => "TagValue",
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  # },
@@ -4676,6 +4683,16 @@ module Aws::Connect
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  # You can also create and update flows using the [Amazon Connect Flow
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  # language][1].
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  #
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+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
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+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
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+ # a contact flow is published, `$SAVED` needs to be supplied to view
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+ # saved content that has not been published.
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+ #
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+ # In the response, **Status** indicates the flow status as either
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+ # `SAVED` or `PUBLISHED`. The `PUBLISHED` status will initiate
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+ # validation on the content. `SAVED` does not initiate validation of the
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+ # content. `SAVED` \| `PUBLISHED`
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+ #
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  #
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  #
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  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language.html
@@ -4704,6 +4721,7 @@ module Aws::Connect
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  # resp.contact_flow.name #=> String
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  # resp.contact_flow.type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
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  # resp.contact_flow.state #=> String, one of "ACTIVE", "ARCHIVED"
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+ # resp.contact_flow.status #=> String, one of "PUBLISHED", "SAVED"
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  # resp.contact_flow.description #=> String
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  # resp.contact_flow.content #=> String
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  # resp.contact_flow.tags #=> Hash
@@ -4720,6 +4738,11 @@ module Aws::Connect
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  # Describes the specified flow module.
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  #
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+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
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+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
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+ # a contact flow is published, `$SAVED` needs to be supplied to view
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+ # saved content that has not been published.
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+ #
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  # @option params [required, String] :instance_id
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  # The identifier of the Amazon Connect instance. You can [find the
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  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -6367,6 +6390,7 @@ module Aws::Connect
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  #
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  # @option params [Integer] :url_expiry_in_seconds
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  # Optional override for the expiry of the pre-signed S3 URL in seconds.
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+ # The default value is 300.
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  #
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  # @option params [required, String] :associated_resource_arn
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  # The resource to which the attached file is (being) uploaded to.
@@ -7368,7 +7392,7 @@ module Aws::Connect
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  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
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  # `FEATURE` \| `CASE_TEMPLATE_ARN` \| `CASE_STATUS` \|
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  # `contact/segmentAttributes/connect:Subtype` \|
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- # `ROUTING_STEP_EXPRESSION`
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+ # `ROUTING_STEP_EXPRESSION` \| `Q_CONNECT_ENABLED`
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  #
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  # * **Filter values**: A maximum of 100 filter values are supported in a
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  # single request. VOICE, CHAT, and TASK are valid `filterValue` for
@@ -7390,6 +7414,17 @@ module Aws::Connect
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  # string fields must be sorted in ascending order and JSON array order
7391
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  # should be kept as is.
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  #
7417
+ # `Q_CONNECT_ENABLED`. TRUE and FALSE are the only valid filterValues
7418
+ # for the `Q_CONNECT_ENABLED` filter key.
7419
+ #
7420
+ # * TRUE includes all contacts that had Amazon Q in Connect enabled as
7421
+ # part of the flow.
7422
+ #
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+ # * FALSE includes all contacts that did not have Amazon Q in Connect
7424
+ # enabled as part of the flow
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+ #
7426
+ # This filter is available only for contact record-driven metrics.
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+ #
7393
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  #
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  #
7395
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  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html
@@ -7408,7 +7443,7 @@ module Aws::Connect
7408
7443
  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
7409
7444
  # `CASE_TEMPLATE_ARN` \| `CASE_STATUS` \|
7410
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  # `contact/segmentAttributes/connect:Subtype` \|
7411
- # `ROUTING_STEP_EXPRESSION`
7446
+ # `ROUTING_STEP_EXPRESSION` \| `Q_CONNECT_ENABLED`
7412
7447
  #
7413
7448
  # @option params [required, Array<Types::MetricV2>] :metrics
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  # The metrics to retrieve. Specify the name, groupings, and filters for
@@ -7421,7 +7456,8 @@ module Aws::Connect
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  # : Unit: Percent
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
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+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
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  #
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  # UI name: [Abandonment rate][2]
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  #
@@ -7513,7 +7549,8 @@ module Aws::Connect
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  # : Unit: Seconds
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  #
7515
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7552
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7553
+ # Q in Connect
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  #
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  # UI name: [Average queue abandon time][12]
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  #
@@ -7522,7 +7559,7 @@ module Aws::Connect
7522
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  # : Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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- # Agent Hierarchy
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+ # Agent Hierarchy, Q in Connect
7526
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  #
7527
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  # UI name: [Average active time][13]
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  #
@@ -7533,7 +7570,8 @@ module Aws::Connect
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  # Valid metric filter key: `INITIATION_METHOD`
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
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+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
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+ # Q in Connect
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  #
7538
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  # UI name: [Average after contact work time][14]
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  #
@@ -7564,7 +7602,7 @@ module Aws::Connect
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  # : Unit: Seconds
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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- # Agent Hierarchy
7605
+ # Agent Hierarchy, Q in Connect
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  #
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  # UI name: [Average agent pause time][16]
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  #
@@ -7593,7 +7631,8 @@ module Aws::Connect
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  # : Unit: Seconds
7594
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
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+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7635
+ # Q in Connect
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  #
7598
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  # UI name: [Average contact duration][19]
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  #
@@ -7606,7 +7645,8 @@ module Aws::Connect
7606
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  # : Unit: Seconds
7607
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  #
7608
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7648
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7649
+ # Q in Connect
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  #
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  # UI name: [Average conversation duration][20]
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  #
@@ -7618,7 +7658,8 @@ module Aws::Connect
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  # Unit: Seconds
7619
7659
  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
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- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7661
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7662
+ # Connect
7622
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  #
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  # UI name: [Average agent greeting time][21]
7624
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  #
@@ -7641,7 +7682,8 @@ module Aws::Connect
7641
7682
  # : Unit: Seconds
7642
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  #
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  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7644
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7685
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7686
+ # Q in Connect
7645
7687
  #
7646
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  # UI name: [Average customer hold time][23]
7647
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  #
@@ -7654,7 +7696,8 @@ module Aws::Connect
7654
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  # : Unit: Seconds
7655
7697
  #
7656
7698
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7657
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7699
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7700
+ # Connect
7658
7701
  #
7659
7702
  # UI name: [Average customer hold time all contacts][24]
7660
7703
  #
@@ -7663,7 +7706,8 @@ module Aws::Connect
7663
7706
  # : Unit: Count
7664
7707
  #
7665
7708
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7666
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7709
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7710
+ # Q in Connect
7667
7711
  #
7668
7712
  # UI name: [Average holds][25]
7669
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  #
@@ -7676,7 +7720,8 @@ module Aws::Connect
7676
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  # : Unit: Seconds
7677
7721
  #
7678
7722
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7679
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7723
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7724
+ # Connect
7680
7725
  #
7681
7726
  # UI name: [Average agent interaction and customer hold time][26]
7682
7727
  #
@@ -7687,7 +7732,7 @@ module Aws::Connect
7687
7732
  # Valid metric filter key: `INITIATION_METHOD`
7688
7733
  #
7689
7734
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7690
- # Feature, contact/segmentAttributes/connect:Subtype
7735
+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
7691
7736
  #
7692
7737
  # UI name: [Average agent interaction time][27]
7693
7738
  #
@@ -7703,7 +7748,8 @@ module Aws::Connect
7703
7748
  # Unit: Count
7704
7749
  #
7705
7750
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7706
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7751
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7752
+ # Connect
7707
7753
  #
7708
7754
  # UI name: [Average agent interruptions][28]
7709
7755
  #
@@ -7715,7 +7761,8 @@ module Aws::Connect
7715
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  # Unit: Seconds
7716
7762
  #
7717
7763
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7718
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7764
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7765
+ # Connect
7719
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  #
7720
7767
  # UI name: [Average agent interruption time][29]
7721
7768
  #
@@ -7727,7 +7774,8 @@ module Aws::Connect
7727
7774
  # Unit: Seconds
7728
7775
  #
7729
7776
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7730
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7777
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7778
+ # Connect
7731
7779
  #
7732
7780
  # UI name: [Average non-talk time][30]
7733
7781
  #
@@ -7736,7 +7784,7 @@ module Aws::Connect
7736
7784
  # : Unit: Seconds
7737
7785
  #
7738
7786
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7739
- # Feature, contact/segmentAttributes/connect:Subtype
7787
+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
7740
7788
  #
7741
7789
  # UI name: [Average queue answer time][31]
7742
7790
  #
@@ -7749,7 +7797,7 @@ module Aws::Connect
7749
7797
  # : Unit: Seconds
7750
7798
  #
7751
7799
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7752
- # contact/segmentAttributes/connect:Subtype
7800
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
7753
7801
  #
7754
7802
  # UI name: [Average resolution time][32]
7755
7803
  #
@@ -7761,7 +7809,8 @@ module Aws::Connect
7761
7809
  # Unit: Seconds
7762
7810
  #
7763
7811
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7764
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7812
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7813
+ # Connect
7765
7814
  #
7766
7815
  # UI name: [Average talk time][33]
7767
7816
  #
@@ -7773,7 +7822,8 @@ module Aws::Connect
7773
7822
  # Unit: Seconds
7774
7823
  #
7775
7824
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7776
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7825
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7826
+ # Connect
7777
7827
  #
7778
7828
  # UI name: [Average agent talk time][34]
7779
7829
  #
@@ -7785,7 +7835,8 @@ module Aws::Connect
7785
7835
  # Unit: Seconds
7786
7836
  #
7787
7837
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7788
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7838
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7839
+ # Connect
7789
7840
  #
7790
7841
  # UI name: [Average customer talk time][35]
7791
7842
  #
@@ -7805,7 +7856,7 @@ module Aws::Connect
7805
7856
  #
7806
7857
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7807
7858
  # Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
7808
- # RoutingStepExpression
7859
+ # RoutingStepExpression, Q in Connect
7809
7860
  #
7810
7861
  # UI name: [Contact abandoned][37]
7811
7862
  #
@@ -7816,7 +7867,7 @@ module Aws::Connect
7816
7867
  # Valid metric filter key: `INITIATION_METHOD`
7817
7868
  #
7818
7869
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7819
- # Feature, contact/segmentAttributes/connect:Subtype
7870
+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
7820
7871
  #
7821
7872
  # UI name: [Contacts created][38]
7822
7873
  #
@@ -7832,7 +7883,7 @@ module Aws::Connect
7832
7883
  #
7833
7884
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7834
7885
  # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7835
- # RoutingStepExpression
7886
+ # RoutingStepExpression, Q in Connect
7836
7887
  #
7837
7888
  # UI name: [API contacts handled][39]
7838
7889
  #
@@ -7847,7 +7898,7 @@ module Aws::Connect
7847
7898
  # Valid metric filter key: `INITIATION_METHOD`
7848
7899
  #
7849
7900
  # Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy,
7850
- # contact/segmentAttributes/connect:Subtype
7901
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
7851
7902
  #
7852
7903
  # UI name: [Contacts handled (connected to agent timestamp)][40]
7853
7904
  #
@@ -7856,7 +7907,8 @@ module Aws::Connect
7856
7907
  # : Unit: Count
7857
7908
  #
7858
7909
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7859
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7910
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7911
+ # Connect
7860
7912
  #
7861
7913
  # UI name: [Contacts hold disconnect][40]
7862
7914
  #
@@ -7865,7 +7917,7 @@ module Aws::Connect
7865
7917
  # : Unit: Count
7866
7918
  #
7867
7919
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7868
- # Agent Hierarchy
7920
+ # Agent Hierarchy, Q in Connect
7869
7921
  #
7870
7922
  # UI name: [Contacts hold agent disconnect][41]
7871
7923
  #
@@ -7874,7 +7926,7 @@ module Aws::Connect
7874
7926
  # : Unit: Count
7875
7927
  #
7876
7928
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7877
- # Agent Hierarchy
7929
+ # Agent Hierarchy, Q in Connect
7878
7930
  #
7879
7931
  # UI name: [Contacts hold customer disconnect][42]
7880
7932
  #
@@ -7883,7 +7935,7 @@ module Aws::Connect
7883
7935
  # : Unit: Count
7884
7936
  #
7885
7937
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7886
- # Agent Hierarchy
7938
+ # Agent Hierarchy, Q in Connect
7887
7939
  #
7888
7940
  # UI name: [Contacts put on hold][42]
7889
7941
  #
@@ -7892,7 +7944,7 @@ module Aws::Connect
7892
7944
  # : Unit: Count
7893
7945
  #
7894
7946
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7895
- # Agent Hierarchy
7947
+ # Agent Hierarchy, Q in Connect
7896
7948
  #
7897
7949
  # UI name: [Contacts transferred out external][43]
7898
7950
  #
@@ -7901,7 +7953,7 @@ module Aws::Connect
7901
7953
  # : Unit: Percent
7902
7954
  #
7903
7955
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7904
- # Agent Hierarchy
7956
+ # Agent Hierarchy, Q in Connect
7905
7957
  #
7906
7958
  # UI name: [Contacts transferred out internal][44]
7907
7959
  #
@@ -7910,7 +7962,8 @@ module Aws::Connect
7910
7962
  # : Unit: Count
7911
7963
  #
7912
7964
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7913
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7965
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7966
+ # Connect
7914
7967
  #
7915
7968
  # UI name: [Contacts queued][45]
7916
7969
  #
@@ -7928,7 +7981,7 @@ module Aws::Connect
7928
7981
  # : Unit: Count
7929
7982
  #
7930
7983
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7931
- # contact/segmentAttributes/connect:Subtype
7984
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
7932
7985
  #
7933
7986
  # Threshold: For `ThresholdValue` enter any whole number from 1 to
7934
7987
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -7941,7 +7994,8 @@ module Aws::Connect
7941
7994
  # : Unit: Count
7942
7995
  #
7943
7996
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7944
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7997
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7998
+ # Q in Connect
7945
7999
  #
7946
8000
  # UI name: [Contacts transferred out][48]
7947
8001
  #
@@ -7954,7 +8008,8 @@ module Aws::Connect
7954
8008
  # : Unit: Count
7955
8009
  #
7956
8010
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7957
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8011
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8012
+ # Connect
7958
8013
  #
7959
8014
  # UI name: [Contacts transferred out by agent][49]
7960
8015
  #
@@ -7963,7 +8018,8 @@ module Aws::Connect
7963
8018
  # : Unit: Count
7964
8019
  #
7965
8020
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7966
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8021
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8022
+ # Connect
7967
8023
  #
7968
8024
  # UI name: [Contacts transferred out queue][49]
7969
8025
  #
@@ -7982,7 +8038,8 @@ module Aws::Connect
7982
8038
  # : Unit: Seconds
7983
8039
  #
7984
8040
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7985
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8041
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8042
+ # Connect
7986
8043
  #
7987
8044
  # UI name: [Maximum queued time][51]
7988
8045
  #
@@ -8020,7 +8077,8 @@ module Aws::Connect
8020
8077
  # Unit: Percentage
8021
8078
  #
8022
8079
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8023
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8080
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8081
+ # Connect
8024
8082
  #
8025
8083
  # UI name: [Non-talk time percent][53]
8026
8084
  #
@@ -8032,7 +8090,8 @@ module Aws::Connect
8032
8090
  # Unit: Percentage
8033
8091
  #
8034
8092
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8035
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8093
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8094
+ # Connect
8036
8095
  #
8037
8096
  # UI name: [Talk time percent][54]
8038
8097
  #
@@ -8044,7 +8103,8 @@ module Aws::Connect
8044
8103
  # Unit: Percentage
8045
8104
  #
8046
8105
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8047
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8106
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8107
+ # Connect
8048
8108
  #
8049
8109
  # UI name: [Agent talk time percent][55]
8050
8110
  #
@@ -8056,7 +8116,8 @@ module Aws::Connect
8056
8116
  # Unit: Percentage
8057
8117
  #
8058
8118
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8059
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8119
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8120
+ # Connect
8060
8121
  #
8061
8122
  # UI name: [Customer talk time percent][56]
8062
8123
  #
@@ -8086,7 +8147,8 @@ module Aws::Connect
8086
8147
  #
8087
8148
  # Unit: Percent
8088
8149
  #
8089
- # Valid groupings and filters: Queue, Channel, Routing Profile
8150
+ # Valid groupings and filters: Queue, Channel, Routing Profile, Q in
8151
+ # Connect
8090
8152
  #
8091
8153
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
8092
8154
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -8107,7 +8169,7 @@ module Aws::Connect
8107
8169
  # : Unit: Seconds
8108
8170
  #
8109
8171
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8110
- # Agent Hierarchy
8172
+ # Agent Hierarchy, Q in Connect
8111
8173
  #
8112
8174
  # UI name: [After contact work time][60]
8113
8175
  #
@@ -8134,7 +8196,7 @@ module Aws::Connect
8134
8196
  # : Unit: Seconds
8135
8197
  #
8136
8198
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8137
- # Agent Hierarchy
8199
+ # Agent Hierarchy, Q in Connect
8138
8200
  #
8139
8201
  # UI name: [Contact flow time][62]
8140
8202
  #
@@ -8152,7 +8214,7 @@ module Aws::Connect
8152
8214
  # : Unit: Count
8153
8215
  #
8154
8216
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8155
- # contact/segmentAttributes/connect:Subtype
8217
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
8156
8218
  #
8157
8219
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
8158
8220
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -8165,7 +8227,7 @@ module Aws::Connect
8165
8227
  # : Unit: Count
8166
8228
  #
8167
8229
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8168
- # contact/segmentAttributes/connect:Subtype
8230
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
8169
8231
  #
8170
8232
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
8171
8233
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -8180,7 +8242,8 @@ module Aws::Connect
8180
8242
  # Unit: Count
8181
8243
  #
8182
8244
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8183
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8245
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8246
+ # Connect
8184
8247
  #
8185
8248
  # UI name: [Contact disconnected][66]
8186
8249
  #
@@ -8198,7 +8261,7 @@ module Aws::Connect
8198
8261
  # : Unit: Seconds
8199
8262
  #
8200
8263
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8201
- # Agent Hierarchy
8264
+ # Agent Hierarchy, Q in Connect
8202
8265
  #
8203
8266
  # UI name: [Contact handle time][68]
8204
8267
  #
@@ -8207,7 +8270,7 @@ module Aws::Connect
8207
8270
  # : Unit: Count
8208
8271
  #
8209
8272
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8210
- # Agent Hierarchy
8273
+ # Agent Hierarchy, Q in Connect
8211
8274
  #
8212
8275
  # UI name: [Customer hold time][69]
8213
8276
  #
@@ -8224,7 +8287,7 @@ module Aws::Connect
8224
8287
  # : Unit: Seconds
8225
8288
  #
8226
8289
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8227
- # Agent Hierarchy
8290
+ # Agent Hierarchy, Q in Connect
8228
8291
  #
8229
8292
  # UI name: [Agent interaction and hold time][71]
8230
8293
  #
@@ -8258,7 +8321,7 @@ module Aws::Connect
8258
8321
  # : Unit: Count
8259
8322
  #
8260
8323
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8261
- # contact/segmentAttributes/connect:Subtype
8324
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
8262
8325
  #
8263
8326
  # UI name: [Callback attempts][75]
8264
8327
  #
@@ -9064,6 +9127,7 @@ module Aws::Connect
9064
9127
  # resp.contact_flow_summary_list[0].name #=> String
9065
9128
  # resp.contact_flow_summary_list[0].contact_flow_type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
9066
9129
  # resp.contact_flow_summary_list[0].contact_flow_state #=> String, one of "ACTIVE", "ARCHIVED"
9130
+ # resp.contact_flow_summary_list[0].contact_flow_status #=> String, one of "PUBLISHED", "SAVED"
9067
9131
  # resp.next_token #=> String
9068
9132
  #
9069
9133
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlows AWS API Documentation
@@ -11775,6 +11839,224 @@ module Aws::Connect
11775
11839
  req.send_request(options)
11776
11840
  end
11777
11841
 
11842
+ # Searches the flow modules in an Amazon Connect instance, with optional
11843
+ # filtering.
11844
+ #
11845
+ # @option params [required, String] :instance_id
11846
+ # The identifier of the Amazon Connect instance. You can find the
11847
+ # instance ID in the Amazon Resource Name (ARN) of the instance.
11848
+ #
11849
+ # @option params [String] :next_token
11850
+ # The token for the next set of results. Use the value returned in the
11851
+ # previous response in the next request to retrieve the next set of
11852
+ # results.
11853
+ #
11854
+ # @option params [Integer] :max_results
11855
+ # The maximum number of results to return per page.
11856
+ #
11857
+ # @option params [Types::ContactFlowModuleSearchFilter] :search_filter
11858
+ # Filters to be applied to search results.
11859
+ #
11860
+ # @option params [Types::ContactFlowModuleSearchCriteria] :search_criteria
11861
+ # The search criteria to be used to return contact flow modules.
11862
+ #
11863
+ # <note markdown="1"> The `name` and `description` fields support "contains" queries with
11864
+ # a minimum of 2 characters and a maximum of 25 characters. Any queries
11865
+ # with character lengths outside of this range will result in invalid
11866
+ # results.
11867
+ #
11868
+ # </note>
11869
+ #
11870
+ # @return [Types::SearchContactFlowModulesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
11871
+ #
11872
+ # * {Types::SearchContactFlowModulesResponse#contact_flow_modules #contact_flow_modules} => Array&lt;Types::ContactFlowModule&gt;
11873
+ # * {Types::SearchContactFlowModulesResponse#next_token #next_token} => String
11874
+ # * {Types::SearchContactFlowModulesResponse#approximate_total_count #approximate_total_count} => Integer
11875
+ #
11876
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
11877
+ #
11878
+ # @example Request syntax with placeholder values
11879
+ #
11880
+ # resp = client.search_contact_flow_modules({
11881
+ # instance_id: "InstanceId", # required
11882
+ # next_token: "NextToken2500",
11883
+ # max_results: 1,
11884
+ # search_filter: {
11885
+ # tag_filter: {
11886
+ # or_conditions: [
11887
+ # [
11888
+ # {
11889
+ # tag_key: "String",
11890
+ # tag_value: "String",
11891
+ # },
11892
+ # ],
11893
+ # ],
11894
+ # and_conditions: [
11895
+ # {
11896
+ # tag_key: "String",
11897
+ # tag_value: "String",
11898
+ # },
11899
+ # ],
11900
+ # tag_condition: {
11901
+ # tag_key: "String",
11902
+ # tag_value: "String",
11903
+ # },
11904
+ # },
11905
+ # },
11906
+ # search_criteria: {
11907
+ # or_conditions: [
11908
+ # {
11909
+ # # recursive ContactFlowModuleSearchCriteria
11910
+ # },
11911
+ # ],
11912
+ # and_conditions: [
11913
+ # {
11914
+ # # recursive ContactFlowModuleSearchCriteria
11915
+ # },
11916
+ # ],
11917
+ # string_condition: {
11918
+ # field_name: "String",
11919
+ # value: "String",
11920
+ # comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
11921
+ # },
11922
+ # },
11923
+ # })
11924
+ #
11925
+ # @example Response structure
11926
+ #
11927
+ # resp.contact_flow_modules #=> Array
11928
+ # resp.contact_flow_modules[0].arn #=> String
11929
+ # resp.contact_flow_modules[0].id #=> String
11930
+ # resp.contact_flow_modules[0].name #=> String
11931
+ # resp.contact_flow_modules[0].content #=> String
11932
+ # resp.contact_flow_modules[0].description #=> String
11933
+ # resp.contact_flow_modules[0].state #=> String, one of "ACTIVE", "ARCHIVED"
11934
+ # resp.contact_flow_modules[0].status #=> String, one of "PUBLISHED", "SAVED"
11935
+ # resp.contact_flow_modules[0].tags #=> Hash
11936
+ # resp.contact_flow_modules[0].tags["TagKey"] #=> String
11937
+ # resp.next_token #=> String
11938
+ # resp.approximate_total_count #=> Integer
11939
+ #
11940
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactFlowModules AWS API Documentation
11941
+ #
11942
+ # @overload search_contact_flow_modules(params = {})
11943
+ # @param [Hash] params ({})
11944
+ def search_contact_flow_modules(params = {}, options = {})
11945
+ req = build_request(:search_contact_flow_modules, params)
11946
+ req.send_request(options)
11947
+ end
11948
+
11949
+ # Searches the contact flows in an Amazon Connect instance, with
11950
+ # optional filtering.
11951
+ #
11952
+ # @option params [required, String] :instance_id
11953
+ # The identifier of the Amazon Connect instance. You can find the
11954
+ # instance ID in the Amazon Resource Name (ARN) of the instance.
11955
+ #
11956
+ # @option params [String] :next_token
11957
+ # The token for the next set of results. Use the value returned in the
11958
+ # previous response in the next request to retrieve the next set of
11959
+ # results.
11960
+ #
11961
+ # @option params [Integer] :max_results
11962
+ # The maximum number of results to return per page.
11963
+ #
11964
+ # @option params [Types::ContactFlowSearchFilter] :search_filter
11965
+ # Filters to be applied to search results.
11966
+ #
11967
+ # @option params [Types::ContactFlowSearchCriteria] :search_criteria
11968
+ # The search criteria to be used to return flows.
11969
+ #
11970
+ # <note markdown="1"> The `name` and `description` fields support "contains" queries with
11971
+ # a minimum of 2 characters and a maximum of 25 characters. Any queries
11972
+ # with character lengths outside of this range will result in invalid
11973
+ # results.
11974
+ #
11975
+ # </note>
11976
+ #
11977
+ # @return [Types::SearchContactFlowsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
11978
+ #
11979
+ # * {Types::SearchContactFlowsResponse#contact_flows #contact_flows} => Array&lt;Types::ContactFlow&gt;
11980
+ # * {Types::SearchContactFlowsResponse#next_token #next_token} => String
11981
+ # * {Types::SearchContactFlowsResponse#approximate_total_count #approximate_total_count} => Integer
11982
+ #
11983
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
11984
+ #
11985
+ # @example Request syntax with placeholder values
11986
+ #
11987
+ # resp = client.search_contact_flows({
11988
+ # instance_id: "InstanceId", # required
11989
+ # next_token: "NextToken2500",
11990
+ # max_results: 1,
11991
+ # search_filter: {
11992
+ # tag_filter: {
11993
+ # or_conditions: [
11994
+ # [
11995
+ # {
11996
+ # tag_key: "String",
11997
+ # tag_value: "String",
11998
+ # },
11999
+ # ],
12000
+ # ],
12001
+ # and_conditions: [
12002
+ # {
12003
+ # tag_key: "String",
12004
+ # tag_value: "String",
12005
+ # },
12006
+ # ],
12007
+ # tag_condition: {
12008
+ # tag_key: "String",
12009
+ # tag_value: "String",
12010
+ # },
12011
+ # },
12012
+ # },
12013
+ # search_criteria: {
12014
+ # or_conditions: [
12015
+ # {
12016
+ # # recursive ContactFlowSearchCriteria
12017
+ # },
12018
+ # ],
12019
+ # and_conditions: [
12020
+ # {
12021
+ # # recursive ContactFlowSearchCriteria
12022
+ # },
12023
+ # ],
12024
+ # string_condition: {
12025
+ # field_name: "String",
12026
+ # value: "String",
12027
+ # comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
12028
+ # },
12029
+ # type_condition: "CONTACT_FLOW", # accepts CONTACT_FLOW, CUSTOMER_QUEUE, CUSTOMER_HOLD, CUSTOMER_WHISPER, AGENT_HOLD, AGENT_WHISPER, OUTBOUND_WHISPER, AGENT_TRANSFER, QUEUE_TRANSFER
12030
+ # state_condition: "ACTIVE", # accepts ACTIVE, ARCHIVED
12031
+ # status_condition: "PUBLISHED", # accepts PUBLISHED, SAVED
12032
+ # },
12033
+ # })
12034
+ #
12035
+ # @example Response structure
12036
+ #
12037
+ # resp.contact_flows #=> Array
12038
+ # resp.contact_flows[0].arn #=> String
12039
+ # resp.contact_flows[0].id #=> String
12040
+ # resp.contact_flows[0].name #=> String
12041
+ # resp.contact_flows[0].type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
12042
+ # resp.contact_flows[0].state #=> String, one of "ACTIVE", "ARCHIVED"
12043
+ # resp.contact_flows[0].status #=> String, one of "PUBLISHED", "SAVED"
12044
+ # resp.contact_flows[0].description #=> String
12045
+ # resp.contact_flows[0].content #=> String
12046
+ # resp.contact_flows[0].tags #=> Hash
12047
+ # resp.contact_flows[0].tags["TagKey"] #=> String
12048
+ # resp.next_token #=> String
12049
+ # resp.approximate_total_count #=> Integer
12050
+ #
12051
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactFlows AWS API Documentation
12052
+ #
12053
+ # @overload search_contact_flows(params = {})
12054
+ # @param [Hash] params ({})
12055
+ def search_contact_flows(params = {}, options = {})
12056
+ req = build_request(:search_contact_flows, params)
12057
+ req.send_request(options)
12058
+ end
12059
+
11778
12060
  # Searches contacts in an Amazon Connect instance.
11779
12061
  #
11780
12062
  # @option params [required, String] :instance_id
@@ -13046,6 +13328,7 @@ module Aws::Connect
13046
13328
  #
13047
13329
  # @option params [Integer] :url_expiry_in_seconds
13048
13330
  # Optional override for the expiry of the pre-signed S3 URL in seconds.
13331
+ # The default value is 300.
13049
13332
  #
13050
13333
  # @option params [required, String] :file_use_case_type
13051
13334
  # The use case for the file.
@@ -14748,6 +15031,11 @@ module Aws::Connect
14748
15031
  # You can also create and update flows using the [Amazon Connect Flow
14749
15032
  # language][1].
14750
15033
  #
15034
+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
15035
+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
15036
+ # a contact flow is published, `$SAVED` needs to be supplied to view
15037
+ # saved content that has not been published.
15038
+ #
14751
15039
  #
14752
15040
  #
14753
15041
  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language.html
@@ -14833,6 +15121,11 @@ module Aws::Connect
14833
15121
  # Updates specified flow module for the specified Amazon Connect
14834
15122
  # instance.
14835
15123
  #
15124
+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
15125
+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
15126
+ # a contact flow is published, `$SAVED` needs to be supplied to view
15127
+ # saved content that has not been published.
15128
+ #
14836
15129
  # @option params [required, String] :instance_id
14837
15130
  # The identifier of the Amazon Connect instance. You can [find the
14838
15131
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -17051,7 +17344,7 @@ module Aws::Connect
17051
17344
  params: params,
17052
17345
  config: config)
17053
17346
  context[:gem_name] = 'aws-sdk-connect'
17054
- context[:gem_version] = '1.157.0'
17347
+ context[:gem_version] = '1.158.0'
17055
17348
  Seahorse::Client::Request.new(handlers, context)
17056
17349
  end
17057
17350