aws-sdk-connect 1.157.0 → 1.158.0

Sign up to get free protection for your applications and to get access to all the features.
@@ -1659,6 +1659,12 @@ module Aws::Connect
1659
1659
  #
1660
1660
  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language-example.html
1661
1661
  #
1662
+ # @option params [String] :status
1663
+ # Indicates the flow status as either `SAVED` or `PUBLISHED`. The
1664
+ # `PUBLISHED` status will initiate validation on the content. the
1665
+ # `SAVED` status does not initiate validation of the content. `SAVED` \|
1666
+ # `PUBLISHED`.
1667
+ #
1662
1668
  # @option params [Hash<String,String>] :tags
1663
1669
  # The tags used to organize, track, or control access for this resource.
1664
1670
  # For example, \\\{ "Tags": \\\{"key1":"value1",
@@ -1677,6 +1683,7 @@ module Aws::Connect
1677
1683
  # type: "CONTACT_FLOW", # required, accepts CONTACT_FLOW, CUSTOMER_QUEUE, CUSTOMER_HOLD, CUSTOMER_WHISPER, AGENT_HOLD, AGENT_WHISPER, OUTBOUND_WHISPER, AGENT_TRANSFER, QUEUE_TRANSFER
1678
1684
  # description: "ContactFlowDescription",
1679
1685
  # content: "ContactFlowContent", # required
1686
+ # status: "PUBLISHED", # accepts PUBLISHED, SAVED
1680
1687
  # tags: {
1681
1688
  # "TagKey" => "TagValue",
1682
1689
  # },
@@ -4676,6 +4683,16 @@ module Aws::Connect
4676
4683
  # You can also create and update flows using the [Amazon Connect Flow
4677
4684
  # language][1].
4678
4685
  #
4686
+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
4687
+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
4688
+ # a contact flow is published, `$SAVED` needs to be supplied to view
4689
+ # saved content that has not been published.
4690
+ #
4691
+ # In the response, **Status** indicates the flow status as either
4692
+ # `SAVED` or `PUBLISHED`. The `PUBLISHED` status will initiate
4693
+ # validation on the content. `SAVED` does not initiate validation of the
4694
+ # content. `SAVED` \| `PUBLISHED`
4695
+ #
4679
4696
  #
4680
4697
  #
4681
4698
  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language.html
@@ -4704,6 +4721,7 @@ module Aws::Connect
4704
4721
  # resp.contact_flow.name #=> String
4705
4722
  # resp.contact_flow.type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
4706
4723
  # resp.contact_flow.state #=> String, one of "ACTIVE", "ARCHIVED"
4724
+ # resp.contact_flow.status #=> String, one of "PUBLISHED", "SAVED"
4707
4725
  # resp.contact_flow.description #=> String
4708
4726
  # resp.contact_flow.content #=> String
4709
4727
  # resp.contact_flow.tags #=> Hash
@@ -4720,6 +4738,11 @@ module Aws::Connect
4720
4738
 
4721
4739
  # Describes the specified flow module.
4722
4740
  #
4741
+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
4742
+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
4743
+ # a contact flow is published, `$SAVED` needs to be supplied to view
4744
+ # saved content that has not been published.
4745
+ #
4723
4746
  # @option params [required, String] :instance_id
4724
4747
  # The identifier of the Amazon Connect instance. You can [find the
4725
4748
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -6367,6 +6390,7 @@ module Aws::Connect
6367
6390
  #
6368
6391
  # @option params [Integer] :url_expiry_in_seconds
6369
6392
  # Optional override for the expiry of the pre-signed S3 URL in seconds.
6393
+ # The default value is 300.
6370
6394
  #
6371
6395
  # @option params [required, String] :associated_resource_arn
6372
6396
  # The resource to which the attached file is (being) uploaded to.
@@ -7368,7 +7392,7 @@ module Aws::Connect
7368
7392
  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
7369
7393
  # `FEATURE` \| `CASE_TEMPLATE_ARN` \| `CASE_STATUS` \|
7370
7394
  # `contact/segmentAttributes/connect:Subtype` \|
7371
- # `ROUTING_STEP_EXPRESSION`
7395
+ # `ROUTING_STEP_EXPRESSION` \| `Q_CONNECT_ENABLED`
7372
7396
  #
7373
7397
  # * **Filter values**: A maximum of 100 filter values are supported in a
7374
7398
  # single request. VOICE, CHAT, and TASK are valid `filterValue` for
@@ -7390,6 +7414,17 @@ module Aws::Connect
7390
7414
  # string fields must be sorted in ascending order and JSON array order
7391
7415
  # should be kept as is.
7392
7416
  #
7417
+ # `Q_CONNECT_ENABLED`. TRUE and FALSE are the only valid filterValues
7418
+ # for the `Q_CONNECT_ENABLED` filter key.
7419
+ #
7420
+ # * TRUE includes all contacts that had Amazon Q in Connect enabled as
7421
+ # part of the flow.
7422
+ #
7423
+ # * FALSE includes all contacts that did not have Amazon Q in Connect
7424
+ # enabled as part of the flow
7425
+ #
7426
+ # This filter is available only for contact record-driven metrics.
7427
+ #
7393
7428
  #
7394
7429
  #
7395
7430
  # [1]: https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html
@@ -7408,7 +7443,7 @@ module Aws::Connect
7408
7443
  # `AGENT_HIERARCHY_LEVEL_FOUR` \| `AGENT_HIERARCHY_LEVEL_FIVE` \|
7409
7444
  # `CASE_TEMPLATE_ARN` \| `CASE_STATUS` \|
7410
7445
  # `contact/segmentAttributes/connect:Subtype` \|
7411
- # `ROUTING_STEP_EXPRESSION`
7446
+ # `ROUTING_STEP_EXPRESSION` \| `Q_CONNECT_ENABLED`
7412
7447
  #
7413
7448
  # @option params [required, Array<Types::MetricV2>] :metrics
7414
7449
  # The metrics to retrieve. Specify the name, groupings, and filters for
@@ -7421,7 +7456,8 @@ module Aws::Connect
7421
7456
  # : Unit: Percent
7422
7457
  #
7423
7458
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7424
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7459
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7460
+ # Q in Connect
7425
7461
  #
7426
7462
  # UI name: [Abandonment rate][2]
7427
7463
  #
@@ -7513,7 +7549,8 @@ module Aws::Connect
7513
7549
  # : Unit: Seconds
7514
7550
  #
7515
7551
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7516
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7552
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7553
+ # Q in Connect
7517
7554
  #
7518
7555
  # UI name: [Average queue abandon time][12]
7519
7556
  #
@@ -7522,7 +7559,7 @@ module Aws::Connect
7522
7559
  # : Unit: Seconds
7523
7560
  #
7524
7561
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7525
- # Agent Hierarchy
7562
+ # Agent Hierarchy, Q in Connect
7526
7563
  #
7527
7564
  # UI name: [Average active time][13]
7528
7565
  #
@@ -7533,7 +7570,8 @@ module Aws::Connect
7533
7570
  # Valid metric filter key: `INITIATION_METHOD`
7534
7571
  #
7535
7572
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7536
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7573
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7574
+ # Q in Connect
7537
7575
  #
7538
7576
  # UI name: [Average after contact work time][14]
7539
7577
  #
@@ -7564,7 +7602,7 @@ module Aws::Connect
7564
7602
  # : Unit: Seconds
7565
7603
  #
7566
7604
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7567
- # Agent Hierarchy
7605
+ # Agent Hierarchy, Q in Connect
7568
7606
  #
7569
7607
  # UI name: [Average agent pause time][16]
7570
7608
  #
@@ -7593,7 +7631,8 @@ module Aws::Connect
7593
7631
  # : Unit: Seconds
7594
7632
  #
7595
7633
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7596
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7634
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7635
+ # Q in Connect
7597
7636
  #
7598
7637
  # UI name: [Average contact duration][19]
7599
7638
  #
@@ -7606,7 +7645,8 @@ module Aws::Connect
7606
7645
  # : Unit: Seconds
7607
7646
  #
7608
7647
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7609
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7648
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7649
+ # Q in Connect
7610
7650
  #
7611
7651
  # UI name: [Average conversation duration][20]
7612
7652
  #
@@ -7618,7 +7658,8 @@ module Aws::Connect
7618
7658
  # Unit: Seconds
7619
7659
  #
7620
7660
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7621
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7661
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7662
+ # Connect
7622
7663
  #
7623
7664
  # UI name: [Average agent greeting time][21]
7624
7665
  #
@@ -7641,7 +7682,8 @@ module Aws::Connect
7641
7682
  # : Unit: Seconds
7642
7683
  #
7643
7684
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7644
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7685
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7686
+ # Q in Connect
7645
7687
  #
7646
7688
  # UI name: [Average customer hold time][23]
7647
7689
  #
@@ -7654,7 +7696,8 @@ module Aws::Connect
7654
7696
  # : Unit: Seconds
7655
7697
  #
7656
7698
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7657
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7699
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7700
+ # Connect
7658
7701
  #
7659
7702
  # UI name: [Average customer hold time all contacts][24]
7660
7703
  #
@@ -7663,7 +7706,8 @@ module Aws::Connect
7663
7706
  # : Unit: Count
7664
7707
  #
7665
7708
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7666
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7709
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7710
+ # Q in Connect
7667
7711
  #
7668
7712
  # UI name: [Average holds][25]
7669
7713
  #
@@ -7676,7 +7720,8 @@ module Aws::Connect
7676
7720
  # : Unit: Seconds
7677
7721
  #
7678
7722
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7679
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7723
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7724
+ # Connect
7680
7725
  #
7681
7726
  # UI name: [Average agent interaction and customer hold time][26]
7682
7727
  #
@@ -7687,7 +7732,7 @@ module Aws::Connect
7687
7732
  # Valid metric filter key: `INITIATION_METHOD`
7688
7733
  #
7689
7734
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7690
- # Feature, contact/segmentAttributes/connect:Subtype
7735
+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
7691
7736
  #
7692
7737
  # UI name: [Average agent interaction time][27]
7693
7738
  #
@@ -7703,7 +7748,8 @@ module Aws::Connect
7703
7748
  # Unit: Count
7704
7749
  #
7705
7750
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7706
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7751
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7752
+ # Connect
7707
7753
  #
7708
7754
  # UI name: [Average agent interruptions][28]
7709
7755
  #
@@ -7715,7 +7761,8 @@ module Aws::Connect
7715
7761
  # Unit: Seconds
7716
7762
  #
7717
7763
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7718
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7764
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7765
+ # Connect
7719
7766
  #
7720
7767
  # UI name: [Average agent interruption time][29]
7721
7768
  #
@@ -7727,7 +7774,8 @@ module Aws::Connect
7727
7774
  # Unit: Seconds
7728
7775
  #
7729
7776
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7730
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7777
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7778
+ # Connect
7731
7779
  #
7732
7780
  # UI name: [Average non-talk time][30]
7733
7781
  #
@@ -7736,7 +7784,7 @@ module Aws::Connect
7736
7784
  # : Unit: Seconds
7737
7785
  #
7738
7786
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7739
- # Feature, contact/segmentAttributes/connect:Subtype
7787
+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
7740
7788
  #
7741
7789
  # UI name: [Average queue answer time][31]
7742
7790
  #
@@ -7749,7 +7797,7 @@ module Aws::Connect
7749
7797
  # : Unit: Seconds
7750
7798
  #
7751
7799
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7752
- # contact/segmentAttributes/connect:Subtype
7800
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
7753
7801
  #
7754
7802
  # UI name: [Average resolution time][32]
7755
7803
  #
@@ -7761,7 +7809,8 @@ module Aws::Connect
7761
7809
  # Unit: Seconds
7762
7810
  #
7763
7811
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7764
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7812
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7813
+ # Connect
7765
7814
  #
7766
7815
  # UI name: [Average talk time][33]
7767
7816
  #
@@ -7773,7 +7822,8 @@ module Aws::Connect
7773
7822
  # Unit: Seconds
7774
7823
  #
7775
7824
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7776
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7825
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7826
+ # Connect
7777
7827
  #
7778
7828
  # UI name: [Average agent talk time][34]
7779
7829
  #
@@ -7785,7 +7835,8 @@ module Aws::Connect
7785
7835
  # Unit: Seconds
7786
7836
  #
7787
7837
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7788
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7838
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7839
+ # Connect
7789
7840
  #
7790
7841
  # UI name: [Average customer talk time][35]
7791
7842
  #
@@ -7805,7 +7856,7 @@ module Aws::Connect
7805
7856
  #
7806
7857
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7807
7858
  # Agent Hierarchy, contact/segmentAttributes/connect:Subtype,
7808
- # RoutingStepExpression
7859
+ # RoutingStepExpression, Q in Connect
7809
7860
  #
7810
7861
  # UI name: [Contact abandoned][37]
7811
7862
  #
@@ -7816,7 +7867,7 @@ module Aws::Connect
7816
7867
  # Valid metric filter key: `INITIATION_METHOD`
7817
7868
  #
7818
7869
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7819
- # Feature, contact/segmentAttributes/connect:Subtype
7870
+ # Feature, contact/segmentAttributes/connect:Subtype, Q in Connect
7820
7871
  #
7821
7872
  # UI name: [Contacts created][38]
7822
7873
  #
@@ -7832,7 +7883,7 @@ module Aws::Connect
7832
7883
  #
7833
7884
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7834
7885
  # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7835
- # RoutingStepExpression
7886
+ # RoutingStepExpression, Q in Connect
7836
7887
  #
7837
7888
  # UI name: [API contacts handled][39]
7838
7889
  #
@@ -7847,7 +7898,7 @@ module Aws::Connect
7847
7898
  # Valid metric filter key: `INITIATION_METHOD`
7848
7899
  #
7849
7900
  # Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy,
7850
- # contact/segmentAttributes/connect:Subtype
7901
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
7851
7902
  #
7852
7903
  # UI name: [Contacts handled (connected to agent timestamp)][40]
7853
7904
  #
@@ -7856,7 +7907,8 @@ module Aws::Connect
7856
7907
  # : Unit: Count
7857
7908
  #
7858
7909
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7859
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7910
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7911
+ # Connect
7860
7912
  #
7861
7913
  # UI name: [Contacts hold disconnect][40]
7862
7914
  #
@@ -7865,7 +7917,7 @@ module Aws::Connect
7865
7917
  # : Unit: Count
7866
7918
  #
7867
7919
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7868
- # Agent Hierarchy
7920
+ # Agent Hierarchy, Q in Connect
7869
7921
  #
7870
7922
  # UI name: [Contacts hold agent disconnect][41]
7871
7923
  #
@@ -7874,7 +7926,7 @@ module Aws::Connect
7874
7926
  # : Unit: Count
7875
7927
  #
7876
7928
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7877
- # Agent Hierarchy
7929
+ # Agent Hierarchy, Q in Connect
7878
7930
  #
7879
7931
  # UI name: [Contacts hold customer disconnect][42]
7880
7932
  #
@@ -7883,7 +7935,7 @@ module Aws::Connect
7883
7935
  # : Unit: Count
7884
7936
  #
7885
7937
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7886
- # Agent Hierarchy
7938
+ # Agent Hierarchy, Q in Connect
7887
7939
  #
7888
7940
  # UI name: [Contacts put on hold][42]
7889
7941
  #
@@ -7892,7 +7944,7 @@ module Aws::Connect
7892
7944
  # : Unit: Count
7893
7945
  #
7894
7946
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7895
- # Agent Hierarchy
7947
+ # Agent Hierarchy, Q in Connect
7896
7948
  #
7897
7949
  # UI name: [Contacts transferred out external][43]
7898
7950
  #
@@ -7901,7 +7953,7 @@ module Aws::Connect
7901
7953
  # : Unit: Percent
7902
7954
  #
7903
7955
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7904
- # Agent Hierarchy
7956
+ # Agent Hierarchy, Q in Connect
7905
7957
  #
7906
7958
  # UI name: [Contacts transferred out internal][44]
7907
7959
  #
@@ -7910,7 +7962,8 @@ module Aws::Connect
7910
7962
  # : Unit: Count
7911
7963
  #
7912
7964
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7913
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
7965
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
7966
+ # Connect
7914
7967
  #
7915
7968
  # UI name: [Contacts queued][45]
7916
7969
  #
@@ -7928,7 +7981,7 @@ module Aws::Connect
7928
7981
  # : Unit: Count
7929
7982
  #
7930
7983
  # Valid groupings and filters: Queue, Channel, Routing Profile,
7931
- # contact/segmentAttributes/connect:Subtype
7984
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
7932
7985
  #
7933
7986
  # Threshold: For `ThresholdValue` enter any whole number from 1 to
7934
7987
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -7941,7 +7994,8 @@ module Aws::Connect
7941
7994
  # : Unit: Count
7942
7995
  #
7943
7996
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7944
- # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype
7997
+ # Agent Hierarchy, Feature, contact/segmentAttributes/connect:Subtype,
7998
+ # Q in Connect
7945
7999
  #
7946
8000
  # UI name: [Contacts transferred out][48]
7947
8001
  #
@@ -7954,7 +8008,8 @@ module Aws::Connect
7954
8008
  # : Unit: Count
7955
8009
  #
7956
8010
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7957
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8011
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8012
+ # Connect
7958
8013
  #
7959
8014
  # UI name: [Contacts transferred out by agent][49]
7960
8015
  #
@@ -7963,7 +8018,8 @@ module Aws::Connect
7963
8018
  # : Unit: Count
7964
8019
  #
7965
8020
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7966
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8021
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8022
+ # Connect
7967
8023
  #
7968
8024
  # UI name: [Contacts transferred out queue][49]
7969
8025
  #
@@ -7982,7 +8038,8 @@ module Aws::Connect
7982
8038
  # : Unit: Seconds
7983
8039
  #
7984
8040
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
7985
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8041
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8042
+ # Connect
7986
8043
  #
7987
8044
  # UI name: [Maximum queued time][51]
7988
8045
  #
@@ -8020,7 +8077,8 @@ module Aws::Connect
8020
8077
  # Unit: Percentage
8021
8078
  #
8022
8079
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8023
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8080
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8081
+ # Connect
8024
8082
  #
8025
8083
  # UI name: [Non-talk time percent][53]
8026
8084
  #
@@ -8032,7 +8090,8 @@ module Aws::Connect
8032
8090
  # Unit: Percentage
8033
8091
  #
8034
8092
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8035
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8093
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8094
+ # Connect
8036
8095
  #
8037
8096
  # UI name: [Talk time percent][54]
8038
8097
  #
@@ -8044,7 +8103,8 @@ module Aws::Connect
8044
8103
  # Unit: Percentage
8045
8104
  #
8046
8105
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8047
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8106
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8107
+ # Connect
8048
8108
  #
8049
8109
  # UI name: [Agent talk time percent][55]
8050
8110
  #
@@ -8056,7 +8116,8 @@ module Aws::Connect
8056
8116
  # Unit: Percentage
8057
8117
  #
8058
8118
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8059
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8119
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8120
+ # Connect
8060
8121
  #
8061
8122
  # UI name: [Customer talk time percent][56]
8062
8123
  #
@@ -8086,7 +8147,8 @@ module Aws::Connect
8086
8147
  #
8087
8148
  # Unit: Percent
8088
8149
  #
8089
- # Valid groupings and filters: Queue, Channel, Routing Profile
8150
+ # Valid groupings and filters: Queue, Channel, Routing Profile, Q in
8151
+ # Connect
8090
8152
  #
8091
8153
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
8092
8154
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -8107,7 +8169,7 @@ module Aws::Connect
8107
8169
  # : Unit: Seconds
8108
8170
  #
8109
8171
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8110
- # Agent Hierarchy
8172
+ # Agent Hierarchy, Q in Connect
8111
8173
  #
8112
8174
  # UI name: [After contact work time][60]
8113
8175
  #
@@ -8134,7 +8196,7 @@ module Aws::Connect
8134
8196
  # : Unit: Seconds
8135
8197
  #
8136
8198
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8137
- # Agent Hierarchy
8199
+ # Agent Hierarchy, Q in Connect
8138
8200
  #
8139
8201
  # UI name: [Contact flow time][62]
8140
8202
  #
@@ -8152,7 +8214,7 @@ module Aws::Connect
8152
8214
  # : Unit: Count
8153
8215
  #
8154
8216
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8155
- # contact/segmentAttributes/connect:Subtype
8217
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
8156
8218
  #
8157
8219
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
8158
8220
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -8165,7 +8227,7 @@ module Aws::Connect
8165
8227
  # : Unit: Count
8166
8228
  #
8167
8229
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8168
- # contact/segmentAttributes/connect:Subtype
8230
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
8169
8231
  #
8170
8232
  # Threshold: For `ThresholdValue`, enter any whole number from 1 to
8171
8233
  # 604800 (inclusive), in seconds. For `Comparison`, you must enter
@@ -8180,7 +8242,8 @@ module Aws::Connect
8180
8242
  # Unit: Count
8181
8243
  #
8182
8244
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8183
- # Agent Hierarchy, contact/segmentAttributes/connect:Subtype
8245
+ # Agent Hierarchy, contact/segmentAttributes/connect:Subtype, Q in
8246
+ # Connect
8184
8247
  #
8185
8248
  # UI name: [Contact disconnected][66]
8186
8249
  #
@@ -8198,7 +8261,7 @@ module Aws::Connect
8198
8261
  # : Unit: Seconds
8199
8262
  #
8200
8263
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8201
- # Agent Hierarchy
8264
+ # Agent Hierarchy, Q in Connect
8202
8265
  #
8203
8266
  # UI name: [Contact handle time][68]
8204
8267
  #
@@ -8207,7 +8270,7 @@ module Aws::Connect
8207
8270
  # : Unit: Count
8208
8271
  #
8209
8272
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8210
- # Agent Hierarchy
8273
+ # Agent Hierarchy, Q in Connect
8211
8274
  #
8212
8275
  # UI name: [Customer hold time][69]
8213
8276
  #
@@ -8224,7 +8287,7 @@ module Aws::Connect
8224
8287
  # : Unit: Seconds
8225
8288
  #
8226
8289
  # Valid groupings and filters: Queue, Channel, Routing Profile, Agent,
8227
- # Agent Hierarchy
8290
+ # Agent Hierarchy, Q in Connect
8228
8291
  #
8229
8292
  # UI name: [Agent interaction and hold time][71]
8230
8293
  #
@@ -8258,7 +8321,7 @@ module Aws::Connect
8258
8321
  # : Unit: Count
8259
8322
  #
8260
8323
  # Valid groupings and filters: Queue, Channel, Routing Profile,
8261
- # contact/segmentAttributes/connect:Subtype
8324
+ # contact/segmentAttributes/connect:Subtype, Q in Connect
8262
8325
  #
8263
8326
  # UI name: [Callback attempts][75]
8264
8327
  #
@@ -9064,6 +9127,7 @@ module Aws::Connect
9064
9127
  # resp.contact_flow_summary_list[0].name #=> String
9065
9128
  # resp.contact_flow_summary_list[0].contact_flow_type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
9066
9129
  # resp.contact_flow_summary_list[0].contact_flow_state #=> String, one of "ACTIVE", "ARCHIVED"
9130
+ # resp.contact_flow_summary_list[0].contact_flow_status #=> String, one of "PUBLISHED", "SAVED"
9067
9131
  # resp.next_token #=> String
9068
9132
  #
9069
9133
  # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/ListContactFlows AWS API Documentation
@@ -11775,6 +11839,224 @@ module Aws::Connect
11775
11839
  req.send_request(options)
11776
11840
  end
11777
11841
 
11842
+ # Searches the flow modules in an Amazon Connect instance, with optional
11843
+ # filtering.
11844
+ #
11845
+ # @option params [required, String] :instance_id
11846
+ # The identifier of the Amazon Connect instance. You can find the
11847
+ # instance ID in the Amazon Resource Name (ARN) of the instance.
11848
+ #
11849
+ # @option params [String] :next_token
11850
+ # The token for the next set of results. Use the value returned in the
11851
+ # previous response in the next request to retrieve the next set of
11852
+ # results.
11853
+ #
11854
+ # @option params [Integer] :max_results
11855
+ # The maximum number of results to return per page.
11856
+ #
11857
+ # @option params [Types::ContactFlowModuleSearchFilter] :search_filter
11858
+ # Filters to be applied to search results.
11859
+ #
11860
+ # @option params [Types::ContactFlowModuleSearchCriteria] :search_criteria
11861
+ # The search criteria to be used to return contact flow modules.
11862
+ #
11863
+ # <note markdown="1"> The `name` and `description` fields support "contains" queries with
11864
+ # a minimum of 2 characters and a maximum of 25 characters. Any queries
11865
+ # with character lengths outside of this range will result in invalid
11866
+ # results.
11867
+ #
11868
+ # </note>
11869
+ #
11870
+ # @return [Types::SearchContactFlowModulesResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
11871
+ #
11872
+ # * {Types::SearchContactFlowModulesResponse#contact_flow_modules #contact_flow_modules} => Array&lt;Types::ContactFlowModule&gt;
11873
+ # * {Types::SearchContactFlowModulesResponse#next_token #next_token} => String
11874
+ # * {Types::SearchContactFlowModulesResponse#approximate_total_count #approximate_total_count} => Integer
11875
+ #
11876
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
11877
+ #
11878
+ # @example Request syntax with placeholder values
11879
+ #
11880
+ # resp = client.search_contact_flow_modules({
11881
+ # instance_id: "InstanceId", # required
11882
+ # next_token: "NextToken2500",
11883
+ # max_results: 1,
11884
+ # search_filter: {
11885
+ # tag_filter: {
11886
+ # or_conditions: [
11887
+ # [
11888
+ # {
11889
+ # tag_key: "String",
11890
+ # tag_value: "String",
11891
+ # },
11892
+ # ],
11893
+ # ],
11894
+ # and_conditions: [
11895
+ # {
11896
+ # tag_key: "String",
11897
+ # tag_value: "String",
11898
+ # },
11899
+ # ],
11900
+ # tag_condition: {
11901
+ # tag_key: "String",
11902
+ # tag_value: "String",
11903
+ # },
11904
+ # },
11905
+ # },
11906
+ # search_criteria: {
11907
+ # or_conditions: [
11908
+ # {
11909
+ # # recursive ContactFlowModuleSearchCriteria
11910
+ # },
11911
+ # ],
11912
+ # and_conditions: [
11913
+ # {
11914
+ # # recursive ContactFlowModuleSearchCriteria
11915
+ # },
11916
+ # ],
11917
+ # string_condition: {
11918
+ # field_name: "String",
11919
+ # value: "String",
11920
+ # comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
11921
+ # },
11922
+ # },
11923
+ # })
11924
+ #
11925
+ # @example Response structure
11926
+ #
11927
+ # resp.contact_flow_modules #=> Array
11928
+ # resp.contact_flow_modules[0].arn #=> String
11929
+ # resp.contact_flow_modules[0].id #=> String
11930
+ # resp.contact_flow_modules[0].name #=> String
11931
+ # resp.contact_flow_modules[0].content #=> String
11932
+ # resp.contact_flow_modules[0].description #=> String
11933
+ # resp.contact_flow_modules[0].state #=> String, one of "ACTIVE", "ARCHIVED"
11934
+ # resp.contact_flow_modules[0].status #=> String, one of "PUBLISHED", "SAVED"
11935
+ # resp.contact_flow_modules[0].tags #=> Hash
11936
+ # resp.contact_flow_modules[0].tags["TagKey"] #=> String
11937
+ # resp.next_token #=> String
11938
+ # resp.approximate_total_count #=> Integer
11939
+ #
11940
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactFlowModules AWS API Documentation
11941
+ #
11942
+ # @overload search_contact_flow_modules(params = {})
11943
+ # @param [Hash] params ({})
11944
+ def search_contact_flow_modules(params = {}, options = {})
11945
+ req = build_request(:search_contact_flow_modules, params)
11946
+ req.send_request(options)
11947
+ end
11948
+
11949
+ # Searches the contact flows in an Amazon Connect instance, with
11950
+ # optional filtering.
11951
+ #
11952
+ # @option params [required, String] :instance_id
11953
+ # The identifier of the Amazon Connect instance. You can find the
11954
+ # instance ID in the Amazon Resource Name (ARN) of the instance.
11955
+ #
11956
+ # @option params [String] :next_token
11957
+ # The token for the next set of results. Use the value returned in the
11958
+ # previous response in the next request to retrieve the next set of
11959
+ # results.
11960
+ #
11961
+ # @option params [Integer] :max_results
11962
+ # The maximum number of results to return per page.
11963
+ #
11964
+ # @option params [Types::ContactFlowSearchFilter] :search_filter
11965
+ # Filters to be applied to search results.
11966
+ #
11967
+ # @option params [Types::ContactFlowSearchCriteria] :search_criteria
11968
+ # The search criteria to be used to return flows.
11969
+ #
11970
+ # <note markdown="1"> The `name` and `description` fields support "contains" queries with
11971
+ # a minimum of 2 characters and a maximum of 25 characters. Any queries
11972
+ # with character lengths outside of this range will result in invalid
11973
+ # results.
11974
+ #
11975
+ # </note>
11976
+ #
11977
+ # @return [Types::SearchContactFlowsResponse] Returns a {Seahorse::Client::Response response} object which responds to the following methods:
11978
+ #
11979
+ # * {Types::SearchContactFlowsResponse#contact_flows #contact_flows} => Array&lt;Types::ContactFlow&gt;
11980
+ # * {Types::SearchContactFlowsResponse#next_token #next_token} => String
11981
+ # * {Types::SearchContactFlowsResponse#approximate_total_count #approximate_total_count} => Integer
11982
+ #
11983
+ # The returned {Seahorse::Client::Response response} is a pageable response and is Enumerable. For details on usage see {Aws::PageableResponse PageableResponse}.
11984
+ #
11985
+ # @example Request syntax with placeholder values
11986
+ #
11987
+ # resp = client.search_contact_flows({
11988
+ # instance_id: "InstanceId", # required
11989
+ # next_token: "NextToken2500",
11990
+ # max_results: 1,
11991
+ # search_filter: {
11992
+ # tag_filter: {
11993
+ # or_conditions: [
11994
+ # [
11995
+ # {
11996
+ # tag_key: "String",
11997
+ # tag_value: "String",
11998
+ # },
11999
+ # ],
12000
+ # ],
12001
+ # and_conditions: [
12002
+ # {
12003
+ # tag_key: "String",
12004
+ # tag_value: "String",
12005
+ # },
12006
+ # ],
12007
+ # tag_condition: {
12008
+ # tag_key: "String",
12009
+ # tag_value: "String",
12010
+ # },
12011
+ # },
12012
+ # },
12013
+ # search_criteria: {
12014
+ # or_conditions: [
12015
+ # {
12016
+ # # recursive ContactFlowSearchCriteria
12017
+ # },
12018
+ # ],
12019
+ # and_conditions: [
12020
+ # {
12021
+ # # recursive ContactFlowSearchCriteria
12022
+ # },
12023
+ # ],
12024
+ # string_condition: {
12025
+ # field_name: "String",
12026
+ # value: "String",
12027
+ # comparison_type: "STARTS_WITH", # accepts STARTS_WITH, CONTAINS, EXACT
12028
+ # },
12029
+ # type_condition: "CONTACT_FLOW", # accepts CONTACT_FLOW, CUSTOMER_QUEUE, CUSTOMER_HOLD, CUSTOMER_WHISPER, AGENT_HOLD, AGENT_WHISPER, OUTBOUND_WHISPER, AGENT_TRANSFER, QUEUE_TRANSFER
12030
+ # state_condition: "ACTIVE", # accepts ACTIVE, ARCHIVED
12031
+ # status_condition: "PUBLISHED", # accepts PUBLISHED, SAVED
12032
+ # },
12033
+ # })
12034
+ #
12035
+ # @example Response structure
12036
+ #
12037
+ # resp.contact_flows #=> Array
12038
+ # resp.contact_flows[0].arn #=> String
12039
+ # resp.contact_flows[0].id #=> String
12040
+ # resp.contact_flows[0].name #=> String
12041
+ # resp.contact_flows[0].type #=> String, one of "CONTACT_FLOW", "CUSTOMER_QUEUE", "CUSTOMER_HOLD", "CUSTOMER_WHISPER", "AGENT_HOLD", "AGENT_WHISPER", "OUTBOUND_WHISPER", "AGENT_TRANSFER", "QUEUE_TRANSFER"
12042
+ # resp.contact_flows[0].state #=> String, one of "ACTIVE", "ARCHIVED"
12043
+ # resp.contact_flows[0].status #=> String, one of "PUBLISHED", "SAVED"
12044
+ # resp.contact_flows[0].description #=> String
12045
+ # resp.contact_flows[0].content #=> String
12046
+ # resp.contact_flows[0].tags #=> Hash
12047
+ # resp.contact_flows[0].tags["TagKey"] #=> String
12048
+ # resp.next_token #=> String
12049
+ # resp.approximate_total_count #=> Integer
12050
+ #
12051
+ # @see http://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08/SearchContactFlows AWS API Documentation
12052
+ #
12053
+ # @overload search_contact_flows(params = {})
12054
+ # @param [Hash] params ({})
12055
+ def search_contact_flows(params = {}, options = {})
12056
+ req = build_request(:search_contact_flows, params)
12057
+ req.send_request(options)
12058
+ end
12059
+
11778
12060
  # Searches contacts in an Amazon Connect instance.
11779
12061
  #
11780
12062
  # @option params [required, String] :instance_id
@@ -13046,6 +13328,7 @@ module Aws::Connect
13046
13328
  #
13047
13329
  # @option params [Integer] :url_expiry_in_seconds
13048
13330
  # Optional override for the expiry of the pre-signed S3 URL in seconds.
13331
+ # The default value is 300.
13049
13332
  #
13050
13333
  # @option params [required, String] :file_use_case_type
13051
13334
  # The use case for the file.
@@ -14748,6 +15031,11 @@ module Aws::Connect
14748
15031
  # You can also create and update flows using the [Amazon Connect Flow
14749
15032
  # language][1].
14750
15033
  #
15034
+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
15035
+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
15036
+ # a contact flow is published, `$SAVED` needs to be supplied to view
15037
+ # saved content that has not been published.
15038
+ #
14751
15039
  #
14752
15040
  #
14753
15041
  # [1]: https://docs.aws.amazon.com/connect/latest/APIReference/flow-language.html
@@ -14833,6 +15121,11 @@ module Aws::Connect
14833
15121
  # Updates specified flow module for the specified Amazon Connect
14834
15122
  # instance.
14835
15123
  #
15124
+ # Use the `$SAVED` alias in the request to describe the `SAVED` content
15125
+ # of a Flow. For example, `arn:aws:.../contact-flow/\{id\}:$SAVED`. Once
15126
+ # a contact flow is published, `$SAVED` needs to be supplied to view
15127
+ # saved content that has not been published.
15128
+ #
14836
15129
  # @option params [required, String] :instance_id
14837
15130
  # The identifier of the Amazon Connect instance. You can [find the
14838
15131
  # instance ID][1] in the Amazon Resource Name (ARN) of the instance.
@@ -17051,7 +17344,7 @@ module Aws::Connect
17051
17344
  params: params,
17052
17345
  config: config)
17053
17346
  context[:gem_name] = 'aws-sdk-connect'
17054
- context[:gem_version] = '1.157.0'
17347
+ context[:gem_version] = '1.158.0'
17055
17348
  Seahorse::Client::Request.new(handlers, context)
17056
17349
  end
17057
17350