tencentcloud-sdk-python 3.0.1338__py2.py3-none-any.whl → 3.0.1372__py2.py3-none-any.whl

tencentcloud/ccc/v20200210/ccc_client.py

@@ -26,6 +26,29 @@ class CccClient(AbstractClient):
     _service = 'ccc'
 
 
+    def AbortAgentCruiseDialingCampaign(self, request):
+        """停止座席巡航式外呼任务
+
+        :param request: Request instance for AbortAgentCruiseDialingCampaign.
+        :type request: :class:`tencentcloud.ccc.v20200210.models.AbortAgentCruiseDialingCampaignRequest`
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.AbortAgentCruiseDialingCampaignResponse`
+
+        """
+        try:
+            params = request._serialize()
+            headers = request.headers
+            body = self.call("AbortAgentCruiseDialingCampaign", params, headers=headers)
+            response = json.loads(body)
+            model = models.AbortAgentCruiseDialingCampaignResponse()
+            model._deserialize(response["Response"])
+            return model
+        except Exception as e:
+            if isinstance(e, TencentCloudSDKException):
+                raise
+            else:
+                raise TencentCloudSDKException(type(e).__name__, str(e))
+
+
     def AbortPredictiveDialingCampaign(self, request):
         """停止预测式外呼任务
 
@@ -168,6 +191,29 @@ class CccClient(AbstractClient):
                 raise TencentCloudSDKException(type(e).__name__, str(e))
 
 
+    def CreateAgentCruiseDialingCampaign(self, request):
+        """座席巡航式外呼。
+
+        :param request: Request instance for CreateAgentCruiseDialingCampaign.
+        :type request: :class:`tencentcloud.ccc.v20200210.models.CreateAgentCruiseDialingCampaignRequest`
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.CreateAgentCruiseDialingCampaignResponse`
+
+        """
+        try:
+            params = request._serialize()
+            headers = request.headers
+            body = self.call("CreateAgentCruiseDialingCampaign", params, headers=headers)
+            response = json.loads(body)
+            model = models.CreateAgentCruiseDialingCampaignResponse()
+            model._deserialize(response["Response"])
+            return model
+        except Exception as e:
+            if isinstance(e, TencentCloudSDKException):
+                raise
+            else:
+                raise TencentCloudSDKException(type(e).__name__, str(e))
+
+
     def CreateAutoCalloutTask(self, request):
         """创建自动外呼任务
 
@@ -448,6 +494,29 @@ class CccClient(AbstractClient):
                 raise TencentCloudSDKException(type(e).__name__, str(e))
 
 
+    def DeleteCCCSkillGroup(self, request):
+        """删除技能组
+
+        :param request: Request instance for DeleteCCCSkillGroup.
+        :type request: :class:`tencentcloud.ccc.v20200210.models.DeleteCCCSkillGroupRequest`
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.DeleteCCCSkillGroupResponse`
+
+        """
+        try:
+            params = request._serialize()
+            headers = request.headers
+            body = self.call("DeleteCCCSkillGroup", params, headers=headers)
+            response = json.loads(body)
+            model = models.DeleteCCCSkillGroupResponse()
+            model._deserialize(response["Response"])
+            return model
+        except Exception as e:
+            if isinstance(e, TencentCloudSDKException):
+                raise
+            else:
+                raise TencentCloudSDKException(type(e).__name__, str(e))
+
+
     def DeleteExtension(self, request):
         """删除话机账号
 
@@ -540,6 +609,29 @@ class CccClient(AbstractClient):
                 raise TencentCloudSDKException(type(e).__name__, str(e))
 
 
+    def DescribeAILatency(self, request):
+        """获取 AI 时延信息
+
+        :param request: Request instance for DescribeAILatency.
+        :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeAILatencyRequest`
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeAILatencyResponse`
+
+        """
+        try:
+            params = request._serialize()
+            headers = request.headers
+            body = self.call("DescribeAILatency", params, headers=headers)
+            response = json.loads(body)
+            model = models.DescribeAILatencyResponse()
+            model._deserialize(response["Response"])
+            return model
+        except Exception as e:
+            if isinstance(e, TencentCloudSDKException):
+                raise
+            else:
+                raise TencentCloudSDKException(type(e).__name__, str(e))
+
+
     def DescribeActiveCarrierPrivilegeNumber(self, request):
         """查询生效运营商白名单规则
 
@@ -563,6 +655,29 @@ class CccClient(AbstractClient):
                 raise TencentCloudSDKException(type(e).__name__, str(e))
 
 
+    def DescribeAgentCruiseDialingCampaign(self, request):
+        """查询 座席巡航式外呼任务
+
+        :param request: Request instance for DescribeAgentCruiseDialingCampaign.
+        :type request: :class:`tencentcloud.ccc.v20200210.models.DescribeAgentCruiseDialingCampaignRequest`
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.DescribeAgentCruiseDialingCampaignResponse`
+
+        """
+        try:
+            params = request._serialize()
+            headers = request.headers
+            body = self.call("DescribeAgentCruiseDialingCampaign", params, headers=headers)
+            response = json.loads(body)
+            model = models.DescribeAgentCruiseDialingCampaignResponse()
+            model._deserialize(response["Response"])
+            return model
+        except Exception as e:
+            if isinstance(e, TencentCloudSDKException):
+                raise
+            else:
+                raise TencentCloudSDKException(type(e).__name__, str(e))
+
+
     def DescribeAutoCalloutTask(self, request):
         """查询自动外呼任务详情
 
@@ -1163,6 +1278,29 @@ class CccClient(AbstractClient):
                 raise TencentCloudSDKException(type(e).__name__, str(e))
 
 
+    def ForceMemberOffline(self, request):
+        """强制客服下线
+
+        :param request: Request instance for ForceMemberOffline.
+        :type request: :class:`tencentcloud.ccc.v20200210.models.ForceMemberOfflineRequest`
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.ForceMemberOfflineResponse`
+
+        """
+        try:
+            params = request._serialize()
+            headers = request.headers
+            body = self.call("ForceMemberOffline", params, headers=headers)
+            response = json.loads(body)
+            model = models.ForceMemberOfflineResponse()
+            model._deserialize(response["Response"])
+            return model
+        except Exception as e:
+            if isinstance(e, TencentCloudSDKException):
+                raise
+            else:
+                raise TencentCloudSDKException(type(e).__name__, str(e))
+
+
     def HangUpCall(self, request):
         """挂断电话
 
@@ -1347,6 +1485,29 @@ class CccClient(AbstractClient):
                 raise TencentCloudSDKException(type(e).__name__, str(e))
 
 
+    def RestoreMemberOnline(self, request):
+        """恢复客服上线
+
+        :param request: Request instance for RestoreMemberOnline.
+        :type request: :class:`tencentcloud.ccc.v20200210.models.RestoreMemberOnlineRequest`
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.RestoreMemberOnlineResponse`
+
+        """
+        try:
+            params = request._serialize()
+            headers = request.headers
+            body = self.call("RestoreMemberOnline", params, headers=headers)
+            response = json.loads(body)
+            model = models.RestoreMemberOnlineResponse()
+            model._deserialize(response["Response"])
+            return model
+        except Exception as e:
+            if isinstance(e, TencentCloudSDKException):
+                raise
+            else:
+                raise TencentCloudSDKException(type(e).__name__, str(e))
+
+
     def ResumePredictiveDialingCampaign(self, request):
         """恢复预测式外呼任务
 
@@ -1393,6 +1554,29 @@ class CccClient(AbstractClient):
                 raise TencentCloudSDKException(type(e).__name__, str(e))
 
 
+    def TransferToManual(self, request):
+        """特定场景下讲会话转接到人工坐席
+
+        :param request: Request instance for TransferToManual.
+        :type request: :class:`tencentcloud.ccc.v20200210.models.TransferToManualRequest`
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.TransferToManualResponse`
+
+        """
+        try:
+            params = request._serialize()
+            headers = request.headers
+            body = self.call("TransferToManual", params, headers=headers)
+            response = json.loads(body)
+            model = models.TransferToManualResponse()
+            model._deserialize(response["Response"])
+            return model
+        except Exception as e:
+            if isinstance(e, TencentCloudSDKException):
+                raise
+            else:
+                raise TencentCloudSDKException(type(e).__name__, str(e))
+
+
     def UnbindNumberCallOutSkillGroup(self, request):
         """解绑号码外呼技能组
 

tencentcloud/ccc/v20200210/errorcodes.py

@@ -59,6 +59,9 @@ FAILEDOPERATION_PERMISSIONDENIED = 'FailedOperation.PermissionDenied'
 # 坐席处于忙碌状态。
 FAILEDOPERATION_SEATSTATUSBUSY = 'FailedOperation.SeatStatusBusy'
 
+# 会话不存在
+FAILEDOPERATION_SESSIONNOTEXISTS = 'FailedOperation.SessionNotExists'
+
 # 上传文件个数超过限制
 FAILEDOPERATION_UPLOADFILEOVERFLOW = 'FailedOperation.UploadFileOverflow'
 
@@ -128,6 +131,9 @@ INVALIDPARAMETERVALUE_COMPANYEXIST = 'InvalidParameterValue.CompanyExist'
 # 审核单状态错误。
 INVALIDPARAMETERVALUE_ERRORAPPLYSTATUS = 'InvalidParameterValue.ErrorApplyStatus'
 
+# 使用体验账号的智能体不支持此类操作
+INVALIDPARAMETERVALUE_EXPERIENCEACCOUNT = 'InvalidParameterValue.ExperienceAccount'
+
 # 实例不存在。
 INVALIDPARAMETERVALUE_INSTANCENOTEXIST = 'InvalidParameterValue.InstanceNotExist'
 
@@ -140,6 +146,9 @@ INVALIDPARAMETERVALUE_PHONENUMISBOUNDOTHERACCOUNT = 'InvalidParameterValue.Phone
 # 查询记录不存在。
 INVALIDPARAMETERVALUE_RECORDNOTEXIST = 'InvalidParameterValue.RecordNotExist'
 
+# 同振技能组人数超上限2，请确认并修改。
+INVALIDPARAMETERVALUE_RINGALLGROUPMEMBEROVERFLOW = 'InvalidParameterValue.RingAllGroupMemberOverflow'
+
 # 技能组错误。
 INVALIDPARAMETERVALUE_SKILLGROUPERROR = 'InvalidParameterValue.SkillGroupError'
 
@@ -170,6 +179,9 @@ OPERATIONDENIED_UINDISABLED = 'OperationDenied.UinDisabled'
 # 资源不存在。
 RESOURCENOTFOUND = 'ResourceNotFound'
 
+# 资源不可用。
+RESOURCEUNAVAILABLE = 'ResourceUnavailable'
+
 # 未知参数错误。
 UNKNOWNPARAMETER = 'UnknownParameter'