tencentcloud-sdk-python-intl-en 3.0.1265__py2.py3-none-any.whl → 3.0.1274__py2.py3-none-any.whl

tencentcloud/ccc/v20200210/models.py

@@ -309,6 +309,8 @@ class AILatencyDetail(AbstractModel):
         :type TTSLatency: int
         :param _LLMLatency: llm latency (ms).
         :type LLMLatency: int
+        :param _LLMFirstTokenLatency: llm first token latency (ms).
+        :type LLMFirstTokenLatency: int
         :param _ETELatency: End-To-End delay (ms).
         :type ETELatency: int
         """
@@ -316,6 +318,7 @@ class AILatencyDetail(AbstractModel):
         self._ASRLatency = None
         self._TTSLatency = None
         self._LLMLatency = None
+        self._LLMFirstTokenLatency = None
         self._ETELatency = None
 
     @property
@@ -362,6 +365,17 @@ class AILatencyDetail(AbstractModel):
     def LLMLatency(self, LLMLatency):
         self._LLMLatency = LLMLatency
 
+    @property
+    def LLMFirstTokenLatency(self):
+        """llm first token latency (ms).
+        :rtype: int
+        """
+        return self._LLMFirstTokenLatency
+
+    @LLMFirstTokenLatency.setter
+    def LLMFirstTokenLatency(self, LLMFirstTokenLatency):
+        self._LLMFirstTokenLatency = LLMFirstTokenLatency
+
     @property
     def ETELatency(self):
         """End-To-End delay (ms).
@@ -379,6 +393,7 @@ class AILatencyDetail(AbstractModel):
         self._ASRLatency = params.get("ASRLatency")
         self._TTSLatency = params.get("TTSLatency")
         self._LLMLatency = params.get("LLMLatency")
+        self._LLMFirstTokenLatency = params.get("LLMFirstTokenLatency")
         self._ETELatency = params.get("ETELatency")
         memeber_set = set(params.keys())
         for name, value in vars(self).items():
@@ -1171,6 +1186,102 @@ Note: this field may return null, indicating that no valid values can be obtaine
         
 
 
+class BindNumberCallInInterfaceRequest(AbstractModel):
+    """BindNumberCallInInterface request structure.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _SdkAppId: App ID (required). can be used to view https://console.cloud.tencent.com/ccc.
+        :type SdkAppId: int
+        :param _Number: Number to be bound.
+        :type Number: str
+        :param _CallInInterface: Specifies the callback url to be bound.
+        :type CallInInterface: :class:`tencentcloud.ccc.v20200210.models.Interface`
+        """
+        self._SdkAppId = None
+        self._Number = None
+        self._CallInInterface = None
+
+    @property
+    def SdkAppId(self):
+        """App ID (required). can be used to view https://console.cloud.tencent.com/ccc.
+        :rtype: int
+        """
+        return self._SdkAppId
+
+    @SdkAppId.setter
+    def SdkAppId(self, SdkAppId):
+        self._SdkAppId = SdkAppId
+
+    @property
+    def Number(self):
+        """Number to be bound.
+        :rtype: str
+        """
+        return self._Number
+
+    @Number.setter
+    def Number(self, Number):
+        self._Number = Number
+
+    @property
+    def CallInInterface(self):
+        """Specifies the callback url to be bound.
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.Interface`
+        """
+        return self._CallInInterface
+
+    @CallInInterface.setter
+    def CallInInterface(self, CallInInterface):
+        self._CallInInterface = CallInInterface
+
+
+    def _deserialize(self, params):
+        self._SdkAppId = params.get("SdkAppId")
+        self._Number = params.get("Number")
+        if params.get("CallInInterface") is not None:
+            self._CallInInterface = Interface()
+            self._CallInInterface._deserialize(params.get("CallInInterface"))
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
+class BindNumberCallInInterfaceResponse(AbstractModel):
+    """BindNumberCallInInterface response structure.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _RequestId: The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :type RequestId: str
+        """
+        self._RequestId = None
+
+    @property
+    def RequestId(self):
+        """The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :rtype: str
+        """
+        return self._RequestId
+
+    @RequestId.setter
+    def RequestId(self, RequestId):
+        self._RequestId = RequestId
+
+
+    def _deserialize(self, params):
+        self._RequestId = params.get("RequestId")
+
+
 class BindNumberCallOutSkillGroupRequest(AbstractModel):
     """BindNumberCallOutSkillGroup request structure.
 
@@ -1781,6 +1892,172 @@ class CalleeAttribute(AbstractModel):
         
 
 
+class ClientInfo(AbstractModel):
+    """Terminal information of the logged-in agent.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _ClientType: Endpoint type for login. "Web" means Web workbench. "WeChatMiniProgram" refers to wechat mini program.
+        :type ClientType: str
+        :param _IsConnected: Whether the currently logged-in endpoint is in the foreground. if the endpoint is Web, the value is true. if the endpoint is WeChatMiniProgram, true indicates the wechat mini program is open, and false indicates it is in the background.
+        :type IsConnected: bool
+        """
+        self._ClientType = None
+        self._IsConnected = None
+
+    @property
+    def ClientType(self):
+        """Endpoint type for login. "Web" means Web workbench. "WeChatMiniProgram" refers to wechat mini program.
+        :rtype: str
+        """
+        return self._ClientType
+
+    @ClientType.setter
+    def ClientType(self, ClientType):
+        self._ClientType = ClientType
+
+    @property
+    def IsConnected(self):
+        """Whether the currently logged-in endpoint is in the foreground. if the endpoint is Web, the value is true. if the endpoint is WeChatMiniProgram, true indicates the wechat mini program is open, and false indicates it is in the background.
+        :rtype: bool
+        """
+        return self._IsConnected
+
+    @IsConnected.setter
+    def IsConnected(self, IsConnected):
+        self._IsConnected = IsConnected
+
+
+    def _deserialize(self, params):
+        self._ClientType = params.get("ClientType")
+        self._IsConnected = params.get("IsConnected")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
+class ControlAIConversationRequest(AbstractModel):
+    """ControlAIConversation request structure.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _SessionId: Specifies the session ID.
+        :type SessionId: str
+        :param _SdkAppId: App ID (required). can be used to view https://console.cloud.tencent.com/ccc.
+        :type SdkAppId: int
+        :param _Command: Control command. currently supports the following commands:.
+
+-ServerPushText. specifies the text sent by the server to the AI robot. the AI robot will broadcast the text.
+        :type Command: str
+        :param _ServerPushText: Specifies the server-sent broadcast text Command. required when Command is ServerPushText.
+        :type ServerPushText: :class:`tencentcloud.ccc.v20200210.models.ServerPushText`
+        """
+        self._SessionId = None
+        self._SdkAppId = None
+        self._Command = None
+        self._ServerPushText = None
+
+    @property
+    def SessionId(self):
+        """Specifies the session ID.
+        :rtype: str
+        """
+        return self._SessionId
+
+    @SessionId.setter
+    def SessionId(self, SessionId):
+        self._SessionId = SessionId
+
+    @property
+    def SdkAppId(self):
+        """App ID (required). can be used to view https://console.cloud.tencent.com/ccc.
+        :rtype: int
+        """
+        return self._SdkAppId
+
+    @SdkAppId.setter
+    def SdkAppId(self, SdkAppId):
+        self._SdkAppId = SdkAppId
+
+    @property
+    def Command(self):
+        """Control command. currently supports the following commands:.
+
+-ServerPushText. specifies the text sent by the server to the AI robot. the AI robot will broadcast the text.
+        :rtype: str
+        """
+        return self._Command
+
+    @Command.setter
+    def Command(self, Command):
+        self._Command = Command
+
+    @property
+    def ServerPushText(self):
+        """Specifies the server-sent broadcast text Command. required when Command is ServerPushText.
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.ServerPushText`
+        """
+        return self._ServerPushText
+
+    @ServerPushText.setter
+    def ServerPushText(self, ServerPushText):
+        self._ServerPushText = ServerPushText
+
+
+    def _deserialize(self, params):
+        self._SessionId = params.get("SessionId")
+        self._SdkAppId = params.get("SdkAppId")
+        self._Command = params.get("Command")
+        if params.get("ServerPushText") is not None:
+            self._ServerPushText = ServerPushText()
+            self._ServerPushText._deserialize(params.get("ServerPushText"))
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
+class ControlAIConversationResponse(AbstractModel):
+    """ControlAIConversation response structure.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _RequestId: The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :type RequestId: str
+        """
+        self._RequestId = None
+
+    @property
+    def RequestId(self):
+        """The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :rtype: str
+        """
+        return self._RequestId
+
+    @RequestId.setter
+    def RequestId(self, RequestId):
+        self._RequestId = RequestId
+
+
+    def _deserialize(self, params):
+        self._RequestId = params.get("RequestId")
+
+
 class CreateAIAgentCallRequest(AbstractModel):
     """CreateAIAgentCall request structure.
 
@@ -2081,7 +2358,7 @@ HoaiMy
         :param _WelcomeType: 0: Use welcomeMessage (if empty, the callee speaks first; if not empty, the bot speaks first)
 1:   Use AI to automatically generate welcomeMessage and speak first based on the prompt
         :type WelcomeType: int
-        :param _WelcomeMessagePriority: 0: interruptible by default, 1: high priority and not interruptible.
+        :param _WelcomeMessagePriority: 0: interruptible by default, 2: high priority non-interruptible.
         :type WelcomeMessagePriority: int
         :param _MaxDuration: Maximum Waiting Duration (milliseconds), default is 60 seconds, if the user does not speak within this time, the call is automatically terminated
         :type MaxDuration: int
@@ -2193,6 +2470,17 @@ dify-inputs-xxx specifies the inputs variable for dify.
 2. the dify-inputs-user specifies the user value for dify.
 3. dify-inputs-conversation_id is the conversation_id value of dify.
         :type Variables: list of Variable
+        :param _TopP: Specifies the model topP.
+        :type TopP: float
+        :param _VadLevel: The vad far-field voice suppression capacity (does not impact asr recognition performance). value range: [0, 3]. default is 0. recommended setting: 2 for better far-field voice suppression.
+        :type VadLevel: int
+        :param _ToneWord: Transition.
+        :type ToneWord: :class:`tencentcloud.ccc.v20200210.models.ToneWordInfo`
+        :param _EnableComplianceAudio: Compliance prompt sound. 
+This parameter specifies whether to play morse code during call initiation (default: true), indicating the conversation content is AI-generated.
+This parameter signifies disabled when set to false. the parameter indicates you understand and agree to the following protocol:.
+Our side fully acknowledges and understands that according to the laws and regulations including the "cybersecurity law" (https://www.gov.cn/xinwen/2016-11/07/content_5129723.htm), "provision on administration of deep synthesis of internet-based information service" (https://www.gov.cn/zhengce/zhengceku/2022-12/12/content_5731431.htm), "interim measures for the management of generative artificial intelligence services" (https://www.gov.cn/zhengce/zhengceku/202307/content_6891752.htm), and "measures for the identification of artificial intelligence-generated synthetic content" (https://www.gov.cn/zhengce/zhengceku/202503/content_7014286.htm), explicit and implicit identification shall be added to ai-generated synthetic content. based on business needs, we request tencent cloud not to add explicit identification to generated synthetic content. we commit to lawful and compliant use of such content to avoid confusion or misunderstanding. if the ai-generated synthetic content is used to provide services to the public or spread over networks, we will proactively add explicit identification compliant with legal provisions and national standard requirements and bear the legal obligations for ai-generated synthetic content identification. if we fail to properly fulfill the identification obligations for ai-generated content, resulting in adverse consequences or penalties from the competent department, we will fully assume all related responsibilities.
+        :type EnableComplianceAudio: bool
         """
         self._SdkAppId = None
         self._Callee = None
@@ -2223,6 +2511,10 @@ dify-inputs-xxx specifies the inputs variable for dify.
         self._ExtractConfig = None
         self._Temperature = None
         self._Variables = None
+        self._TopP = None
+        self._VadLevel = None
+        self._ToneWord = None
+        self._EnableComplianceAudio = None
 
     @property
     def SdkAppId(self):
@@ -2442,7 +2734,7 @@ HoaiMy
 
     @property
     def WelcomeMessagePriority(self):
-        """0: interruptible by default, 1: high priority and not interruptible.
+        """0: interruptible by default, 2: high priority non-interruptible.
         :rtype: int
         """
         return self._WelcomeMessagePriority
@@ -2718,6 +3010,53 @@ dify-inputs-xxx specifies the inputs variable for dify.
     def Variables(self, Variables):
         self._Variables = Variables
 
+    @property
+    def TopP(self):
+        """Specifies the model topP.
+        :rtype: float
+        """
+        return self._TopP
+
+    @TopP.setter
+    def TopP(self, TopP):
+        self._TopP = TopP
+
+    @property
+    def VadLevel(self):
+        """The vad far-field voice suppression capacity (does not impact asr recognition performance). value range: [0, 3]. default is 0. recommended setting: 2 for better far-field voice suppression.
+        :rtype: int
+        """
+        return self._VadLevel
+
+    @VadLevel.setter
+    def VadLevel(self, VadLevel):
+        self._VadLevel = VadLevel
+
+    @property
+    def ToneWord(self):
+        """Transition.
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.ToneWordInfo`
+        """
+        return self._ToneWord
+
+    @ToneWord.setter
+    def ToneWord(self, ToneWord):
+        self._ToneWord = ToneWord
+
+    @property
+    def EnableComplianceAudio(self):
+        """Compliance prompt sound. 
+This parameter specifies whether to play morse code during call initiation (default: true), indicating the conversation content is AI-generated.
+This parameter signifies disabled when set to false. the parameter indicates you understand and agree to the following protocol:.
+Our side fully acknowledges and understands that according to the laws and regulations including the "cybersecurity law" (https://www.gov.cn/xinwen/2016-11/07/content_5129723.htm), "provision on administration of deep synthesis of internet-based information service" (https://www.gov.cn/zhengce/zhengceku/2022-12/12/content_5731431.htm), "interim measures for the management of generative artificial intelligence services" (https://www.gov.cn/zhengce/zhengceku/202307/content_6891752.htm), and "measures for the identification of artificial intelligence-generated synthetic content" (https://www.gov.cn/zhengce/zhengceku/202503/content_7014286.htm), explicit and implicit identification shall be added to ai-generated synthetic content. based on business needs, we request tencent cloud not to add explicit identification to generated synthetic content. we commit to lawful and compliant use of such content to avoid confusion or misunderstanding. if the ai-generated synthetic content is used to provide services to the public or spread over networks, we will proactively add explicit identification compliant with legal provisions and national standard requirements and bear the legal obligations for ai-generated synthetic content identification. if we fail to properly fulfill the identification obligations for ai-generated content, resulting in adverse consequences or penalties from the competent department, we will fully assume all related responsibilities.
+        :rtype: bool
+        """
+        return self._EnableComplianceAudio
+
+    @EnableComplianceAudio.setter
+    def EnableComplianceAudio(self, EnableComplianceAudio):
+        self._EnableComplianceAudio = EnableComplianceAudio
+
 
     def _deserialize(self, params):
         self._SdkAppId = params.get("SdkAppId")
@@ -2769,6 +3108,12 @@ dify-inputs-xxx specifies the inputs variable for dify.
                 obj = Variable()
                 obj._deserialize(item)
                 self._Variables.append(obj)
+        self._TopP = params.get("TopP")
+        self._VadLevel = params.get("VadLevel")
+        if params.get("ToneWord") is not None:
+            self._ToneWord = ToneWordInfo()
+            self._ToneWord._deserialize(params.get("ToneWord"))
+        self._EnableComplianceAudio = params.get("EnableComplianceAudio")
         memeber_set = set(params.keys())
         for name, value in vars(self).items():
             property_name = name[1:]
@@ -4767,24 +5112,30 @@ class CreateStaffResponse(AbstractModel):
         self._RequestId = params.get("RequestId")
 
 
-class DeleteCCCSkillGroupRequest(AbstractModel):
-    """DeleteCCCSkillGroup request structure.
+class CreateUserSigRequest(AbstractModel):
+    """CreateUserSig request structure.
 
     """
 
     def __init__(self):
         r"""
-        :param _SdkAppId: App ID (required), which can be viewed at https://console.cloud.tencent.com/ccc.
+        :param _SdkAppId: App ID (required). can be used to view https://console.cloud.tencent.com/ccc.
         :type SdkAppId: int
-        :param _SkillGroupId: Skill group ID.
-        :type SkillGroupId: int
+        :param _Uid: User ID, must be consistent with the Uid value in the ClientData field.
+        :type Uid: str
+        :param _ExpiredTime: Valid period, in seconds, no more than 1 hr.
+        :type ExpiredTime: int
+        :param _ClientData: Signature data of the user. required field. standard JSON format.
+        :type ClientData: str
         """
         self._SdkAppId = None
-        self._SkillGroupId = None
+        self._Uid = None
+        self._ExpiredTime = None
+        self._ClientData = None
 
     @property
     def SdkAppId(self):
-        """App ID (required), which can be viewed at https://console.cloud.tencent.com/ccc.
+        """App ID (required). can be used to view https://console.cloud.tencent.com/ccc.
         :rtype: int
         """
         return self._SdkAppId
@@ -4794,20 +5145,44 @@ class DeleteCCCSkillGroupRequest(AbstractModel):
         self._SdkAppId = SdkAppId
 
     @property
-    def SkillGroupId(self):
-        """Skill group ID.
+    def Uid(self):
+        """User ID, must be consistent with the Uid value in the ClientData field.
+        :rtype: str
+        """
+        return self._Uid
+
+    @Uid.setter
+    def Uid(self, Uid):
+        self._Uid = Uid
+
+    @property
+    def ExpiredTime(self):
+        """Valid period, in seconds, no more than 1 hr.
         :rtype: int
         """
-        return self._SkillGroupId
+        return self._ExpiredTime
 
-    @SkillGroupId.setter
-    def SkillGroupId(self, SkillGroupId):
-        self._SkillGroupId = SkillGroupId
+    @ExpiredTime.setter
+    def ExpiredTime(self, ExpiredTime):
+        self._ExpiredTime = ExpiredTime
+
+    @property
+    def ClientData(self):
+        """Signature data of the user. required field. standard JSON format.
+        :rtype: str
+        """
+        return self._ClientData
+
+    @ClientData.setter
+    def ClientData(self, ClientData):
+        self._ClientData = ClientData
 
 
     def _deserialize(self, params):
         self._SdkAppId = params.get("SdkAppId")
-        self._SkillGroupId = params.get("SkillGroupId")
+        self._Uid = params.get("Uid")
+        self._ExpiredTime = params.get("ExpiredTime")
+        self._ClientData = params.get("ClientData")
         memeber_set = set(params.keys())
         for name, value in vars(self).items():
             property_name = name[1:]
@@ -4818,18 +5193,32 @@ class DeleteCCCSkillGroupRequest(AbstractModel):
         
 
 
-class DeleteCCCSkillGroupResponse(AbstractModel):
-    """DeleteCCCSkillGroup response structure.
+class CreateUserSigResponse(AbstractModel):
+    """CreateUserSig response structure.
 
     """
 
     def __init__(self):
         r"""
+        :param _UserSig: Signature result.
+        :type UserSig: str
         :param _RequestId: The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
         :type RequestId: str
         """
+        self._UserSig = None
         self._RequestId = None
 
+    @property
+    def UserSig(self):
+        """Signature result.
+        :rtype: str
+        """
+        return self._UserSig
+
+    @UserSig.setter
+    def UserSig(self, UserSig):
+        self._UserSig = UserSig
+
     @property
     def RequestId(self):
         """The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
@@ -4843,17 +5232,97 @@ class DeleteCCCSkillGroupResponse(AbstractModel):
 
 
     def _deserialize(self, params):
+        self._UserSig = params.get("UserSig")
         self._RequestId = params.get("RequestId")
 
 
-class DeleteExtensionRequest(AbstractModel):
-    """DeleteExtension request structure.
+class DeleteCCCSkillGroupRequest(AbstractModel):
+    """DeleteCCCSkillGroup request structure.
 
     """
 
     def __init__(self):
         r"""
-        :param _SdkAppId: Application id (required) can be found at https://console.cloud.tencent.com/ccc.
+        :param _SdkAppId: App ID (required), which can be viewed at https://console.cloud.tencent.com/ccc.
+        :type SdkAppId: int
+        :param _SkillGroupId: Skill group ID.
+        :type SkillGroupId: int
+        """
+        self._SdkAppId = None
+        self._SkillGroupId = None
+
+    @property
+    def SdkAppId(self):
+        """App ID (required), which can be viewed at https://console.cloud.tencent.com/ccc.
+        :rtype: int
+        """
+        return self._SdkAppId
+
+    @SdkAppId.setter
+    def SdkAppId(self, SdkAppId):
+        self._SdkAppId = SdkAppId
+
+    @property
+    def SkillGroupId(self):
+        """Skill group ID.
+        :rtype: int
+        """
+        return self._SkillGroupId
+
+    @SkillGroupId.setter
+    def SkillGroupId(self, SkillGroupId):
+        self._SkillGroupId = SkillGroupId
+
+
+    def _deserialize(self, params):
+        self._SdkAppId = params.get("SdkAppId")
+        self._SkillGroupId = params.get("SkillGroupId")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
+class DeleteCCCSkillGroupResponse(AbstractModel):
+    """DeleteCCCSkillGroup response structure.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _RequestId: The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :type RequestId: str
+        """
+        self._RequestId = None
+
+    @property
+    def RequestId(self):
+        """The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :rtype: str
+        """
+        return self._RequestId
+
+    @RequestId.setter
+    def RequestId(self, RequestId):
+        self._RequestId = RequestId
+
+
+    def _deserialize(self, params):
+        self._RequestId = params.get("RequestId")
+
+
+class DeleteExtensionRequest(AbstractModel):
+    """DeleteExtension request structure.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _SdkAppId: Application id (required) can be found at https://console.cloud.tencent.com/ccc.
         :type SdkAppId: int
         :param _ExtensionId: Extension.
         :type ExtensionId: str
@@ -7867,36 +8336,30 @@ class DescribeProtectedTelCdrResponse(AbstractModel):
         self._RequestId = params.get("RequestId")
 
 
-class DescribeSkillGroupInfoListRequest(AbstractModel):
-    """DescribeSkillGroupInfoList request structure.
+class DescribeSessionDetailRequest(AbstractModel):
+    """DescribeSessionDetail request structure.
 
     """
 
     def __init__(self):
         r"""
-        :param _SdkAppId: Application id (required) can be found at https://console.cloud.tencent.com/ccc.
+        :param _SdkAppId: App ID (required). can be used to view https://console.cloud.tencent.com/ccc.
         :type SdkAppId: int
-        :param _PageSize: Page size, upper limit 100.
-        :type PageSize: int
-        :param _PageNumber: <Page number starting from 0.>.
-        :type PageNumber: int
-        :param _SkillGroupId: Using skill group id when querying a single skill group.
-        :type SkillGroupId: int
-        :param _ModifiedTime: Used when querying skill groups with a modified time greater or equal to modifiedtime.
-        :type ModifiedTime: int
-        :param _SkillGroupName: Skill group name.
-        :type SkillGroupName: str
+        :param _SessionId: Specifies the session id of the call.
+        :type SessionId: str
+        :param _StartTimestamp: Start timestamp. Unix second-level timestamp. supports up to nearly 180 days.
+        :type StartTimestamp: int
+        :param _EndTimestamp: End timestamp, Unix second-level timestamp. the interval range between end time and start time is less than 90 days.
+        :type EndTimestamp: int
         """
         self._SdkAppId = None
-        self._PageSize = None
-        self._PageNumber = None
-        self._SkillGroupId = None
-        self._ModifiedTime = None
-        self._SkillGroupName = None
+        self._SessionId = None
+        self._StartTimestamp = None
+        self._EndTimestamp = None
 
     @property
     def SdkAppId(self):
-        """Application id (required) can be found at https://console.cloud.tencent.com/ccc.
+        """App ID (required). can be used to view https://console.cloud.tencent.com/ccc.
         :rtype: int
         """
         return self._SdkAppId
@@ -7906,68 +8369,44 @@ class DescribeSkillGroupInfoListRequest(AbstractModel):
         self._SdkAppId = SdkAppId
 
     @property
-    def PageSize(self):
-        """Page size, upper limit 100.
-        :rtype: int
-        """
-        return self._PageSize
-
-    @PageSize.setter
-    def PageSize(self, PageSize):
-        self._PageSize = PageSize
-
-    @property
-    def PageNumber(self):
-        """<Page number starting from 0.>.
-        :rtype: int
+    def SessionId(self):
+        """Specifies the session id of the call.
+        :rtype: str
         """
-        return self._PageNumber
+        return self._SessionId
 
-    @PageNumber.setter
-    def PageNumber(self, PageNumber):
-        self._PageNumber = PageNumber
+    @SessionId.setter
+    def SessionId(self, SessionId):
+        self._SessionId = SessionId
 
     @property
-    def SkillGroupId(self):
-        """Using skill group id when querying a single skill group.
+    def StartTimestamp(self):
+        """Start timestamp. Unix second-level timestamp. supports up to nearly 180 days.
         :rtype: int
         """
-        return self._SkillGroupId
+        return self._StartTimestamp
 
-    @SkillGroupId.setter
-    def SkillGroupId(self, SkillGroupId):
-        self._SkillGroupId = SkillGroupId
+    @StartTimestamp.setter
+    def StartTimestamp(self, StartTimestamp):
+        self._StartTimestamp = StartTimestamp
 
     @property
-    def ModifiedTime(self):
-        """Used when querying skill groups with a modified time greater or equal to modifiedtime.
+    def EndTimestamp(self):
+        """End timestamp, Unix second-level timestamp. the interval range between end time and start time is less than 90 days.
         :rtype: int
         """
-        return self._ModifiedTime
-
-    @ModifiedTime.setter
-    def ModifiedTime(self, ModifiedTime):
-        self._ModifiedTime = ModifiedTime
-
-    @property
-    def SkillGroupName(self):
-        """Skill group name.
-        :rtype: str
-        """
-        return self._SkillGroupName
+        return self._EndTimestamp
 
-    @SkillGroupName.setter
-    def SkillGroupName(self, SkillGroupName):
-        self._SkillGroupName = SkillGroupName
+    @EndTimestamp.setter
+    def EndTimestamp(self, EndTimestamp):
+        self._EndTimestamp = EndTimestamp
 
 
     def _deserialize(self, params):
         self._SdkAppId = params.get("SdkAppId")
-        self._PageSize = params.get("PageSize")
-        self._PageNumber = params.get("PageNumber")
-        self._SkillGroupId = params.get("SkillGroupId")
-        self._ModifiedTime = params.get("ModifiedTime")
-        self._SkillGroupName = params.get("SkillGroupName")
+        self._SessionId = params.get("SessionId")
+        self._StartTimestamp = params.get("StartTimestamp")
+        self._EndTimestamp = params.get("EndTimestamp")
         memeber_set = set(params.keys())
         for name, value in vars(self).items():
             property_name = name[1:]
@@ -7978,56 +8417,560 @@ class DescribeSkillGroupInfoListRequest(AbstractModel):
         
 
 
-class DescribeSkillGroupInfoListResponse(AbstractModel):
-    """DescribeSkillGroupInfoList response structure.
+class DescribeSessionDetailResponse(AbstractModel):
+    """DescribeSessionDetail response structure.
 
     """
 
     def __init__(self):
         r"""
-        :param _TotalCount: Total number of skill groups.
-        :type TotalCount: int
-        :param _SkillGroupList: Skill group information list.
-        :type SkillGroupList: list of SkillGroupInfoItem
+        :param _Caller: Calling number.
+        :type Caller: str
+        :param _Callee: Called number.
+        :type Callee: str
+        :param _CallType: Call type. valid values: 1 (outgoing call), 2 (incoming call), 3 (audio dial-in), 5 (predictive outbound call), 6 (internal call).
+        :type CallType: int
+        :param _StartTimeStamp: Start timestamp. Unix second-level timestamp.
+        :type StartTimeStamp: int
+        :param _RingTimestamp: Ring timestamp. UNIX second-level timestamp.
+        :type RingTimestamp: int
+        :param _AcceptTimestamp: Answer timestamp. UNIX second-level timestamp.
+        :type AcceptTimestamp: int
+        :param _EndedTimestamp: End timestamp, UNIX second-level timestamp.
+        :type EndedTimestamp: int
+        :param _QueuedTimestamp: Queue entry time. Unix second-level timestamp.
+        :type QueuedTimestamp: int
+        :param _StaffUserId: Agent account.
+        :type StaffUserId: str
+        :param _EndStatus: Refers to the EndStatus field in the DescribeTelCdr api.
+        :type EndStatus: int
+        :param _QueuedSkillGroupId: Queue skill group ID.
+        :type QueuedSkillGroupId: int
+        :param _QueuedSkillGroupName: Queue skill group name.
+        :type QueuedSkillGroupName: str
+        :param _RecordURL: Recording url with authentication and valid period. obtain and pull within a short time frame. do not persist this link.
+        :type RecordURL: str
+        :param _CustomRecordURL: Specifies the COS link for recording transfer to a third party.
+        :type CustomRecordURL: str
+        :param _AsrURL: Recording text information link with authentication and valid period. retrieve it within a short time frame. do not persist this link.
+        :type AsrURL: str
+        :param _VoicemailRecordURL: Voicemail recording url.
+        :type VoicemailRecordURL: list of str
+        :param _VoicemailAsrURL: Voicemail recording text information url. purchase the offline speech recognition package through the console and enable the offline speech recognition switch.
+        :type VoicemailAsrURL: list of str
+        :param _IVRKeyPressed: IVR key information.
+        :type IVRKeyPressed: list of IVRKeyPressedElement
+        :param _PostIVRKeyPressed: Satisfaction rate keystroke information.
+        :type PostIVRKeyPressed: list of IVRKeyPressedElement
+        :param _HungUpSide: Hang-Up side. valid values: seat, user, system.
+        :type HungUpSide: str
+        :param _UUI: Customer custom data (User-to-User Interface).
+        :type UUI: str
+        :param _Events: List of events during a call.
+        :type Events: list of SessionEvent
+        :param _ServeParticipants: List of service participants.
+        :type ServeParticipants: list of ServeParticipant
         :param _RequestId: The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
         :type RequestId: str
         """
-        self._TotalCount = None
-        self._SkillGroupList = None
+        self._Caller = None
+        self._Callee = None
+        self._CallType = None
+        self._StartTimeStamp = None
+        self._RingTimestamp = None
+        self._AcceptTimestamp = None
+        self._EndedTimestamp = None
+        self._QueuedTimestamp = None
+        self._StaffUserId = None
+        self._EndStatus = None
+        self._QueuedSkillGroupId = None
+        self._QueuedSkillGroupName = None
+        self._RecordURL = None
+        self._CustomRecordURL = None
+        self._AsrURL = None
+        self._VoicemailRecordURL = None
+        self._VoicemailAsrURL = None
+        self._IVRKeyPressed = None
+        self._PostIVRKeyPressed = None
+        self._HungUpSide = None
+        self._UUI = None
+        self._Events = None
+        self._ServeParticipants = None
         self._RequestId = None
 
     @property
-    def TotalCount(self):
-        """Total number of skill groups.
-        :rtype: int
+    def Caller(self):
+        """Calling number.
+        :rtype: str
         """
-        return self._TotalCount
+        return self._Caller
 
-    @TotalCount.setter
-    def TotalCount(self, TotalCount):
-        self._TotalCount = TotalCount
+    @Caller.setter
+    def Caller(self, Caller):
+        self._Caller = Caller
 
     @property
-    def SkillGroupList(self):
-        """Skill group information list.
-        :rtype: list of SkillGroupInfoItem
+    def Callee(self):
+        """Called number.
+        :rtype: str
         """
-        return self._SkillGroupList
+        return self._Callee
 
-    @SkillGroupList.setter
-    def SkillGroupList(self, SkillGroupList):
-        self._SkillGroupList = SkillGroupList
+    @Callee.setter
+    def Callee(self, Callee):
+        self._Callee = Callee
 
     @property
-    def RequestId(self):
-        """The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
-        :rtype: str
+    def CallType(self):
+        """Call type. valid values: 1 (outgoing call), 2 (incoming call), 3 (audio dial-in), 5 (predictive outbound call), 6 (internal call).
+        :rtype: int
         """
-        return self._RequestId
+        return self._CallType
 
-    @RequestId.setter
-    def RequestId(self, RequestId):
-        self._RequestId = RequestId
+    @CallType.setter
+    def CallType(self, CallType):
+        self._CallType = CallType
+
+    @property
+    def StartTimeStamp(self):
+        """Start timestamp. Unix second-level timestamp.
+        :rtype: int
+        """
+        return self._StartTimeStamp
+
+    @StartTimeStamp.setter
+    def StartTimeStamp(self, StartTimeStamp):
+        self._StartTimeStamp = StartTimeStamp
+
+    @property
+    def RingTimestamp(self):
+        """Ring timestamp. UNIX second-level timestamp.
+        :rtype: int
+        """
+        return self._RingTimestamp
+
+    @RingTimestamp.setter
+    def RingTimestamp(self, RingTimestamp):
+        self._RingTimestamp = RingTimestamp
+
+    @property
+    def AcceptTimestamp(self):
+        """Answer timestamp. UNIX second-level timestamp.
+        :rtype: int
+        """
+        return self._AcceptTimestamp
+
+    @AcceptTimestamp.setter
+    def AcceptTimestamp(self, AcceptTimestamp):
+        self._AcceptTimestamp = AcceptTimestamp
+
+    @property
+    def EndedTimestamp(self):
+        """End timestamp, UNIX second-level timestamp.
+        :rtype: int
+        """
+        return self._EndedTimestamp
+
+    @EndedTimestamp.setter
+    def EndedTimestamp(self, EndedTimestamp):
+        self._EndedTimestamp = EndedTimestamp
+
+    @property
+    def QueuedTimestamp(self):
+        """Queue entry time. Unix second-level timestamp.
+        :rtype: int
+        """
+        return self._QueuedTimestamp
+
+    @QueuedTimestamp.setter
+    def QueuedTimestamp(self, QueuedTimestamp):
+        self._QueuedTimestamp = QueuedTimestamp
+
+    @property
+    def StaffUserId(self):
+        """Agent account.
+        :rtype: str
+        """
+        return self._StaffUserId
+
+    @StaffUserId.setter
+    def StaffUserId(self, StaffUserId):
+        self._StaffUserId = StaffUserId
+
+    @property
+    def EndStatus(self):
+        """Refers to the EndStatus field in the DescribeTelCdr api.
+        :rtype: int
+        """
+        return self._EndStatus
+
+    @EndStatus.setter
+    def EndStatus(self, EndStatus):
+        self._EndStatus = EndStatus
+
+    @property
+    def QueuedSkillGroupId(self):
+        """Queue skill group ID.
+        :rtype: int
+        """
+        return self._QueuedSkillGroupId
+
+    @QueuedSkillGroupId.setter
+    def QueuedSkillGroupId(self, QueuedSkillGroupId):
+        self._QueuedSkillGroupId = QueuedSkillGroupId
+
+    @property
+    def QueuedSkillGroupName(self):
+        """Queue skill group name.
+        :rtype: str
+        """
+        return self._QueuedSkillGroupName
+
+    @QueuedSkillGroupName.setter
+    def QueuedSkillGroupName(self, QueuedSkillGroupName):
+        self._QueuedSkillGroupName = QueuedSkillGroupName
+
+    @property
+    def RecordURL(self):
+        """Recording url with authentication and valid period. obtain and pull within a short time frame. do not persist this link.
+        :rtype: str
+        """
+        return self._RecordURL
+
+    @RecordURL.setter
+    def RecordURL(self, RecordURL):
+        self._RecordURL = RecordURL
+
+    @property
+    def CustomRecordURL(self):
+        """Specifies the COS link for recording transfer to a third party.
+        :rtype: str
+        """
+        return self._CustomRecordURL
+
+    @CustomRecordURL.setter
+    def CustomRecordURL(self, CustomRecordURL):
+        self._CustomRecordURL = CustomRecordURL
+
+    @property
+    def AsrURL(self):
+        """Recording text information link with authentication and valid period. retrieve it within a short time frame. do not persist this link.
+        :rtype: str
+        """
+        return self._AsrURL
+
+    @AsrURL.setter
+    def AsrURL(self, AsrURL):
+        self._AsrURL = AsrURL
+
+    @property
+    def VoicemailRecordURL(self):
+        """Voicemail recording url.
+        :rtype: list of str
+        """
+        return self._VoicemailRecordURL
+
+    @VoicemailRecordURL.setter
+    def VoicemailRecordURL(self, VoicemailRecordURL):
+        self._VoicemailRecordURL = VoicemailRecordURL
+
+    @property
+    def VoicemailAsrURL(self):
+        """Voicemail recording text information url. purchase the offline speech recognition package through the console and enable the offline speech recognition switch.
+        :rtype: list of str
+        """
+        return self._VoicemailAsrURL
+
+    @VoicemailAsrURL.setter
+    def VoicemailAsrURL(self, VoicemailAsrURL):
+        self._VoicemailAsrURL = VoicemailAsrURL
+
+    @property
+    def IVRKeyPressed(self):
+        """IVR key information.
+        :rtype: list of IVRKeyPressedElement
+        """
+        return self._IVRKeyPressed
+
+    @IVRKeyPressed.setter
+    def IVRKeyPressed(self, IVRKeyPressed):
+        self._IVRKeyPressed = IVRKeyPressed
+
+    @property
+    def PostIVRKeyPressed(self):
+        """Satisfaction rate keystroke information.
+        :rtype: list of IVRKeyPressedElement
+        """
+        return self._PostIVRKeyPressed
+
+    @PostIVRKeyPressed.setter
+    def PostIVRKeyPressed(self, PostIVRKeyPressed):
+        self._PostIVRKeyPressed = PostIVRKeyPressed
+
+    @property
+    def HungUpSide(self):
+        """Hang-Up side. valid values: seat, user, system.
+        :rtype: str
+        """
+        return self._HungUpSide
+
+    @HungUpSide.setter
+    def HungUpSide(self, HungUpSide):
+        self._HungUpSide = HungUpSide
+
+    @property
+    def UUI(self):
+        """Customer custom data (User-to-User Interface).
+        :rtype: str
+        """
+        return self._UUI
+
+    @UUI.setter
+    def UUI(self, UUI):
+        self._UUI = UUI
+
+    @property
+    def Events(self):
+        """List of events during a call.
+        :rtype: list of SessionEvent
+        """
+        return self._Events
+
+    @Events.setter
+    def Events(self, Events):
+        self._Events = Events
+
+    @property
+    def ServeParticipants(self):
+        """List of service participants.
+        :rtype: list of ServeParticipant
+        """
+        return self._ServeParticipants
+
+    @ServeParticipants.setter
+    def ServeParticipants(self, ServeParticipants):
+        self._ServeParticipants = ServeParticipants
+
+    @property
+    def RequestId(self):
+        """The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :rtype: str
+        """
+        return self._RequestId
+
+    @RequestId.setter
+    def RequestId(self, RequestId):
+        self._RequestId = RequestId
+
+
+    def _deserialize(self, params):
+        self._Caller = params.get("Caller")
+        self._Callee = params.get("Callee")
+        self._CallType = params.get("CallType")
+        self._StartTimeStamp = params.get("StartTimeStamp")
+        self._RingTimestamp = params.get("RingTimestamp")
+        self._AcceptTimestamp = params.get("AcceptTimestamp")
+        self._EndedTimestamp = params.get("EndedTimestamp")
+        self._QueuedTimestamp = params.get("QueuedTimestamp")
+        self._StaffUserId = params.get("StaffUserId")
+        self._EndStatus = params.get("EndStatus")
+        self._QueuedSkillGroupId = params.get("QueuedSkillGroupId")
+        self._QueuedSkillGroupName = params.get("QueuedSkillGroupName")
+        self._RecordURL = params.get("RecordURL")
+        self._CustomRecordURL = params.get("CustomRecordURL")
+        self._AsrURL = params.get("AsrURL")
+        self._VoicemailRecordURL = params.get("VoicemailRecordURL")
+        self._VoicemailAsrURL = params.get("VoicemailAsrURL")
+        if params.get("IVRKeyPressed") is not None:
+            self._IVRKeyPressed = []
+            for item in params.get("IVRKeyPressed"):
+                obj = IVRKeyPressedElement()
+                obj._deserialize(item)
+                self._IVRKeyPressed.append(obj)
+        if params.get("PostIVRKeyPressed") is not None:
+            self._PostIVRKeyPressed = []
+            for item in params.get("PostIVRKeyPressed"):
+                obj = IVRKeyPressedElement()
+                obj._deserialize(item)
+                self._PostIVRKeyPressed.append(obj)
+        self._HungUpSide = params.get("HungUpSide")
+        self._UUI = params.get("UUI")
+        if params.get("Events") is not None:
+            self._Events = []
+            for item in params.get("Events"):
+                obj = SessionEvent()
+                obj._deserialize(item)
+                self._Events.append(obj)
+        if params.get("ServeParticipants") is not None:
+            self._ServeParticipants = []
+            for item in params.get("ServeParticipants"):
+                obj = ServeParticipant()
+                obj._deserialize(item)
+                self._ServeParticipants.append(obj)
+        self._RequestId = params.get("RequestId")
+
+
+class DescribeSkillGroupInfoListRequest(AbstractModel):
+    """DescribeSkillGroupInfoList request structure.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _SdkAppId: Application id (required) can be found at https://console.cloud.tencent.com/ccc.
+        :type SdkAppId: int
+        :param _PageSize: Page size, upper limit 100.
+        :type PageSize: int
+        :param _PageNumber: <Page number starting from 0.>.
+        :type PageNumber: int
+        :param _SkillGroupId: Using skill group id when querying a single skill group.
+        :type SkillGroupId: int
+        :param _ModifiedTime: Used when querying skill groups with a modified time greater or equal to modifiedtime.
+        :type ModifiedTime: int
+        :param _SkillGroupName: Skill group name.
+        :type SkillGroupName: str
+        """
+        self._SdkAppId = None
+        self._PageSize = None
+        self._PageNumber = None
+        self._SkillGroupId = None
+        self._ModifiedTime = None
+        self._SkillGroupName = None
+
+    @property
+    def SdkAppId(self):
+        """Application id (required) can be found at https://console.cloud.tencent.com/ccc.
+        :rtype: int
+        """
+        return self._SdkAppId
+
+    @SdkAppId.setter
+    def SdkAppId(self, SdkAppId):
+        self._SdkAppId = SdkAppId
+
+    @property
+    def PageSize(self):
+        """Page size, upper limit 100.
+        :rtype: int
+        """
+        return self._PageSize
+
+    @PageSize.setter
+    def PageSize(self, PageSize):
+        self._PageSize = PageSize
+
+    @property
+    def PageNumber(self):
+        """<Page number starting from 0.>.
+        :rtype: int
+        """
+        return self._PageNumber
+
+    @PageNumber.setter
+    def PageNumber(self, PageNumber):
+        self._PageNumber = PageNumber
+
+    @property
+    def SkillGroupId(self):
+        """Using skill group id when querying a single skill group.
+        :rtype: int
+        """
+        return self._SkillGroupId
+
+    @SkillGroupId.setter
+    def SkillGroupId(self, SkillGroupId):
+        self._SkillGroupId = SkillGroupId
+
+    @property
+    def ModifiedTime(self):
+        """Used when querying skill groups with a modified time greater or equal to modifiedtime.
+        :rtype: int
+        """
+        return self._ModifiedTime
+
+    @ModifiedTime.setter
+    def ModifiedTime(self, ModifiedTime):
+        self._ModifiedTime = ModifiedTime
+
+    @property
+    def SkillGroupName(self):
+        """Skill group name.
+        :rtype: str
+        """
+        return self._SkillGroupName
+
+    @SkillGroupName.setter
+    def SkillGroupName(self, SkillGroupName):
+        self._SkillGroupName = SkillGroupName
+
+
+    def _deserialize(self, params):
+        self._SdkAppId = params.get("SdkAppId")
+        self._PageSize = params.get("PageSize")
+        self._PageNumber = params.get("PageNumber")
+        self._SkillGroupId = params.get("SkillGroupId")
+        self._ModifiedTime = params.get("ModifiedTime")
+        self._SkillGroupName = params.get("SkillGroupName")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
+class DescribeSkillGroupInfoListResponse(AbstractModel):
+    """DescribeSkillGroupInfoList response structure.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _TotalCount: Total number of skill groups.
+        :type TotalCount: int
+        :param _SkillGroupList: Skill group information list.
+        :type SkillGroupList: list of SkillGroupInfoItem
+        :param _RequestId: The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :type RequestId: str
+        """
+        self._TotalCount = None
+        self._SkillGroupList = None
+        self._RequestId = None
+
+    @property
+    def TotalCount(self):
+        """Total number of skill groups.
+        :rtype: int
+        """
+        return self._TotalCount
+
+    @TotalCount.setter
+    def TotalCount(self, TotalCount):
+        self._TotalCount = TotalCount
+
+    @property
+    def SkillGroupList(self):
+        """Skill group information list.
+        :rtype: list of SkillGroupInfoItem
+        """
+        return self._SkillGroupList
+
+    @SkillGroupList.setter
+    def SkillGroupList(self, SkillGroupList):
+        self._SkillGroupList = SkillGroupList
+
+    @property
+    def RequestId(self):
+        """The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :rtype: str
+        """
+        return self._RequestId
+
+    @RequestId.setter
+    def RequestId(self, RequestId):
+        self._RequestId = RequestId
 
 
     def _deserialize(self, params):
@@ -8052,25 +8995,199 @@ class DescribeStaffInfoListRequest(AbstractModel):
         :type SdkAppId: int
         :param _PageSize: Page size, upper limit 9,999.
         :type PageSize: int
-        :param _PageNumber: Page number starting from 0.
-        :type PageNumber: int
-        :param _StaffMail: Agent account used when querying a single agent.
-        :type StaffMail: str
-        :param _ModifiedTime: Use when querying for agents with a modification time greater or equal to modifiedtime.
-        :type ModifiedTime: int
-        :param _SkillGroupId: Skill group id.
-        :type SkillGroupId: int
+        :param _PageNumber: Page number starting from 0.
+        :type PageNumber: int
+        :param _StaffMail: Agent account used when querying a single agent.
+        :type StaffMail: str
+        :param _ModifiedTime: Use when querying for agents with a modification time greater or equal to modifiedtime.
+        :type ModifiedTime: int
+        :param _SkillGroupId: Skill group id.
+        :type SkillGroupId: int
+        """
+        self._SdkAppId = None
+        self._PageSize = None
+        self._PageNumber = None
+        self._StaffMail = None
+        self._ModifiedTime = None
+        self._SkillGroupId = None
+
+    @property
+    def SdkAppId(self):
+        """Application id (required) can be found at https://console.cloud.tencent.com/ccc.
+        :rtype: int
+        """
+        return self._SdkAppId
+
+    @SdkAppId.setter
+    def SdkAppId(self, SdkAppId):
+        self._SdkAppId = SdkAppId
+
+    @property
+    def PageSize(self):
+        """Page size, upper limit 9,999.
+        :rtype: int
+        """
+        return self._PageSize
+
+    @PageSize.setter
+    def PageSize(self, PageSize):
+        self._PageSize = PageSize
+
+    @property
+    def PageNumber(self):
+        """Page number starting from 0.
+        :rtype: int
+        """
+        return self._PageNumber
+
+    @PageNumber.setter
+    def PageNumber(self, PageNumber):
+        self._PageNumber = PageNumber
+
+    @property
+    def StaffMail(self):
+        """Agent account used when querying a single agent.
+        :rtype: str
+        """
+        return self._StaffMail
+
+    @StaffMail.setter
+    def StaffMail(self, StaffMail):
+        self._StaffMail = StaffMail
+
+    @property
+    def ModifiedTime(self):
+        """Use when querying for agents with a modification time greater or equal to modifiedtime.
+        :rtype: int
+        """
+        return self._ModifiedTime
+
+    @ModifiedTime.setter
+    def ModifiedTime(self, ModifiedTime):
+        self._ModifiedTime = ModifiedTime
+
+    @property
+    def SkillGroupId(self):
+        """Skill group id.
+        :rtype: int
+        """
+        return self._SkillGroupId
+
+    @SkillGroupId.setter
+    def SkillGroupId(self, SkillGroupId):
+        self._SkillGroupId = SkillGroupId
+
+
+    def _deserialize(self, params):
+        self._SdkAppId = params.get("SdkAppId")
+        self._PageSize = params.get("PageSize")
+        self._PageNumber = params.get("PageNumber")
+        self._StaffMail = params.get("StaffMail")
+        self._ModifiedTime = params.get("ModifiedTime")
+        self._SkillGroupId = params.get("SkillGroupId")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
+class DescribeStaffInfoListResponse(AbstractModel):
+    """DescribeStaffInfoList response structure.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _TotalCount: Total number of agent users.
+        :type TotalCount: int
+        :param _StaffList: Agent user information list.
+        :type StaffList: list of StaffInfo
+        :param _RequestId: The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :type RequestId: str
+        """
+        self._TotalCount = None
+        self._StaffList = None
+        self._RequestId = None
+
+    @property
+    def TotalCount(self):
+        """Total number of agent users.
+        :rtype: int
+        """
+        return self._TotalCount
+
+    @TotalCount.setter
+    def TotalCount(self, TotalCount):
+        self._TotalCount = TotalCount
+
+    @property
+    def StaffList(self):
+        """Agent user information list.
+        :rtype: list of StaffInfo
+        """
+        return self._StaffList
+
+    @StaffList.setter
+    def StaffList(self, StaffList):
+        self._StaffList = StaffList
+
+    @property
+    def RequestId(self):
+        """The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :rtype: str
+        """
+        return self._RequestId
+
+    @RequestId.setter
+    def RequestId(self, RequestId):
+        self._RequestId = RequestId
+
+
+    def _deserialize(self, params):
+        self._TotalCount = params.get("TotalCount")
+        if params.get("StaffList") is not None:
+            self._StaffList = []
+            for item in params.get("StaffList"):
+                obj = StaffInfo()
+                obj._deserialize(item)
+                self._StaffList.append(obj)
+        self._RequestId = params.get("RequestId")
+
+
+class DescribeStaffStatusHistoryRequest(AbstractModel):
+    """DescribeStaffStatusHistory request structure.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _SdkAppId: App ID (required). can be used to view https://console.cloud.tencent.com/ccc.
+        :type SdkAppId: int
+        :param _StaffUserId: Agent account.
+        :type StaffUserId: str
+        :param _StartTimestamp: Start timestamp. Unix second-level timestamp. supports up to nearly 180 days.
+        :type StartTimestamp: int
+        :param _EndTimestamp: End timestamp, Unix second-level timestamp. the interval range between end time and start time is less than 7 days.
+        :type EndTimestamp: int
+        :param _Cursor: Specifies the cursor used during paginated retrieval.
+        :type Cursor: str
+        :param _PageSize: Specifies the pagination size.
+        :type PageSize: int
         """
         self._SdkAppId = None
+        self._StaffUserId = None
+        self._StartTimestamp = None
+        self._EndTimestamp = None
+        self._Cursor = None
         self._PageSize = None
-        self._PageNumber = None
-        self._StaffMail = None
-        self._ModifiedTime = None
-        self._SkillGroupId = None
 
     @property
     def SdkAppId(self):
-        """Application id (required) can be found at https://console.cloud.tencent.com/ccc.
+        """App ID (required). can be used to view https://console.cloud.tencent.com/ccc.
         :rtype: int
         """
         return self._SdkAppId
@@ -8080,68 +9197,68 @@ class DescribeStaffInfoListRequest(AbstractModel):
         self._SdkAppId = SdkAppId
 
     @property
-    def PageSize(self):
-        """Page size, upper limit 9,999.
-        :rtype: int
+    def StaffUserId(self):
+        """Agent account.
+        :rtype: str
         """
-        return self._PageSize
+        return self._StaffUserId
 
-    @PageSize.setter
-    def PageSize(self, PageSize):
-        self._PageSize = PageSize
+    @StaffUserId.setter
+    def StaffUserId(self, StaffUserId):
+        self._StaffUserId = StaffUserId
 
     @property
-    def PageNumber(self):
-        """Page number starting from 0.
+    def StartTimestamp(self):
+        """Start timestamp. Unix second-level timestamp. supports up to nearly 180 days.
         :rtype: int
         """
-        return self._PageNumber
+        return self._StartTimestamp
 
-    @PageNumber.setter
-    def PageNumber(self, PageNumber):
-        self._PageNumber = PageNumber
+    @StartTimestamp.setter
+    def StartTimestamp(self, StartTimestamp):
+        self._StartTimestamp = StartTimestamp
 
     @property
-    def StaffMail(self):
-        """Agent account used when querying a single agent.
-        :rtype: str
+    def EndTimestamp(self):
+        """End timestamp, Unix second-level timestamp. the interval range between end time and start time is less than 7 days.
+        :rtype: int
         """
-        return self._StaffMail
+        return self._EndTimestamp
 
-    @StaffMail.setter
-    def StaffMail(self, StaffMail):
-        self._StaffMail = StaffMail
+    @EndTimestamp.setter
+    def EndTimestamp(self, EndTimestamp):
+        self._EndTimestamp = EndTimestamp
 
     @property
-    def ModifiedTime(self):
-        """Use when querying for agents with a modification time greater or equal to modifiedtime.
-        :rtype: int
+    def Cursor(self):
+        """Specifies the cursor used during paginated retrieval.
+        :rtype: str
         """
-        return self._ModifiedTime
+        return self._Cursor
 
-    @ModifiedTime.setter
-    def ModifiedTime(self, ModifiedTime):
-        self._ModifiedTime = ModifiedTime
+    @Cursor.setter
+    def Cursor(self, Cursor):
+        self._Cursor = Cursor
 
     @property
-    def SkillGroupId(self):
-        """Skill group id.
+    def PageSize(self):
+        """Specifies the pagination size.
         :rtype: int
         """
-        return self._SkillGroupId
+        return self._PageSize
 
-    @SkillGroupId.setter
-    def SkillGroupId(self, SkillGroupId):
-        self._SkillGroupId = SkillGroupId
+    @PageSize.setter
+    def PageSize(self, PageSize):
+        self._PageSize = PageSize
 
 
     def _deserialize(self, params):
         self._SdkAppId = params.get("SdkAppId")
+        self._StaffUserId = params.get("StaffUserId")
+        self._StartTimestamp = params.get("StartTimestamp")
+        self._EndTimestamp = params.get("EndTimestamp")
+        self._Cursor = params.get("Cursor")
         self._PageSize = params.get("PageSize")
-        self._PageNumber = params.get("PageNumber")
-        self._StaffMail = params.get("StaffMail")
-        self._ModifiedTime = params.get("ModifiedTime")
-        self._SkillGroupId = params.get("SkillGroupId")
         memeber_set = set(params.keys())
         for name, value in vars(self).items():
             property_name = name[1:]
@@ -8152,45 +9269,31 @@ class DescribeStaffInfoListRequest(AbstractModel):
         
 
 
-class DescribeStaffInfoListResponse(AbstractModel):
-    """DescribeStaffInfoList response structure.
+class DescribeStaffStatusHistoryResponse(AbstractModel):
+    """DescribeStaffStatusHistory response structure.
 
     """
 
     def __init__(self):
         r"""
-        :param _TotalCount: Total number of agent users.
-        :type TotalCount: int
-        :param _StaffList: Agent user information list.
-        :type StaffList: list of StaffInfo
+        :param _Data: Specifies the agent status data.
+        :type Data: list of StaffStatus
         :param _RequestId: The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
         :type RequestId: str
         """
-        self._TotalCount = None
-        self._StaffList = None
+        self._Data = None
         self._RequestId = None
 
     @property
-    def TotalCount(self):
-        """Total number of agent users.
-        :rtype: int
-        """
-        return self._TotalCount
-
-    @TotalCount.setter
-    def TotalCount(self, TotalCount):
-        self._TotalCount = TotalCount
-
-    @property
-    def StaffList(self):
-        """Agent user information list.
-        :rtype: list of StaffInfo
+    def Data(self):
+        """Specifies the agent status data.
+        :rtype: list of StaffStatus
         """
-        return self._StaffList
+        return self._Data
 
-    @StaffList.setter
-    def StaffList(self, StaffList):
-        self._StaffList = StaffList
+    @Data.setter
+    def Data(self, Data):
+        self._Data = Data
 
     @property
     def RequestId(self):
@@ -8205,13 +9308,12 @@ class DescribeStaffInfoListResponse(AbstractModel):
 
 
     def _deserialize(self, params):
-        self._TotalCount = params.get("TotalCount")
-        if params.get("StaffList") is not None:
-            self._StaffList = []
-            for item in params.get("StaffList"):
-                obj = StaffInfo()
+        if params.get("Data") is not None:
+            self._Data = []
+            for item in params.get("Data"):
+                obj = StaffStatus()
                 obj._deserialize(item)
-                self._StaffList.append(obj)
+                self._Data.append(obj)
         self._RequestId = params.get("RequestId")
 
 
@@ -9164,6 +10266,98 @@ class ErrStaffItem(AbstractModel):
         
 
 
+class EventStaffDetail(AbstractModel):
+    """Event details.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _Staffs: Specifies the agent data.
+        :type Staffs: list of EventStaffElement
+        """
+        self._Staffs = None
+
+    @property
+    def Staffs(self):
+        """Specifies the agent data.
+        :rtype: list of EventStaffElement
+        """
+        return self._Staffs
+
+    @Staffs.setter
+    def Staffs(self, Staffs):
+        self._Staffs = Staffs
+
+
+    def _deserialize(self, params):
+        if params.get("Staffs") is not None:
+            self._Staffs = []
+            for item in params.get("Staffs"):
+                obj = EventStaffElement()
+                obj._deserialize(item)
+                self._Staffs.append(obj)
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
+class EventStaffElement(AbstractModel):
+    """Agent information.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _Mail: Agent email address.
+        :type Mail: str
+        :param _StaffNumber: Agent id.
+        :type StaffNumber: str
+        """
+        self._Mail = None
+        self._StaffNumber = None
+
+    @property
+    def Mail(self):
+        """Agent email address.
+        :rtype: str
+        """
+        return self._Mail
+
+    @Mail.setter
+    def Mail(self, Mail):
+        self._Mail = Mail
+
+    @property
+    def StaffNumber(self):
+        """Agent id.
+        :rtype: str
+        """
+        return self._StaffNumber
+
+    @StaffNumber.setter
+    def StaffNumber(self, StaffNumber):
+        self._StaffNumber = StaffNumber
+
+
+    def _deserialize(self, params):
+        self._Mail = params.get("Mail")
+        self._StaffNumber = params.get("StaffNumber")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
 class ExtensionInfo(AbstractModel):
     """Telephone information.
 
@@ -9362,35 +10556,131 @@ class ForceMemberOfflineRequest(AbstractModel):
         :param _UserId: Customer service ID.
         :type UserId: str
         """
-        self._SdkAppId = None
-        self._UserId = None
+        self._SdkAppId = None
+        self._UserId = None
+
+    @property
+    def SdkAppId(self):
+        """App ID (required), which can be viewed at https://console.cloud.tencent.com/ccc.
+        :rtype: int
+        """
+        return self._SdkAppId
+
+    @SdkAppId.setter
+    def SdkAppId(self, SdkAppId):
+        self._SdkAppId = SdkAppId
+
+    @property
+    def UserId(self):
+        """Customer service ID.
+        :rtype: str
+        """
+        return self._UserId
+
+    @UserId.setter
+    def UserId(self, UserId):
+        self._UserId = UserId
+
+
+    def _deserialize(self, params):
+        self._SdkAppId = params.get("SdkAppId")
+        self._UserId = params.get("UserId")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
+class ForceMemberOfflineResponse(AbstractModel):
+    """ForceMemberOffline response structure.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _RequestId: The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :type RequestId: str
+        """
+        self._RequestId = None
+
+    @property
+    def RequestId(self):
+        """The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+        :rtype: str
+        """
+        return self._RequestId
+
+    @RequestId.setter
+    def RequestId(self, RequestId):
+        self._RequestId = RequestId
+
+
+    def _deserialize(self, params):
+        self._RequestId = params.get("RequestId")
+
+
+class ForwardingConfig(AbstractModel):
+    """Call forwarding configuration.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _Enabled: Whether to enable.
+        :type Enabled: bool
+        :param _Condition: 1 unconditional call forwarding 2 conditional call forwarding.
+        :type Condition: int
+        :param _Target: Call forwarding destination.
+        :type Target: :class:`tencentcloud.ccc.v20200210.models.ForwardingTarget`
+        """
+        self._Enabled = None
+        self._Condition = None
+        self._Target = None
+
+    @property
+    def Enabled(self):
+        """Whether to enable.
+        :rtype: bool
+        """
+        return self._Enabled
+
+    @Enabled.setter
+    def Enabled(self, Enabled):
+        self._Enabled = Enabled
 
     @property
-    def SdkAppId(self):
-        """App ID (required), which can be viewed at https://console.cloud.tencent.com/ccc.
+    def Condition(self):
+        """1 unconditional call forwarding 2 conditional call forwarding.
         :rtype: int
         """
-        return self._SdkAppId
+        return self._Condition
 
-    @SdkAppId.setter
-    def SdkAppId(self, SdkAppId):
-        self._SdkAppId = SdkAppId
+    @Condition.setter
+    def Condition(self, Condition):
+        self._Condition = Condition
 
     @property
-    def UserId(self):
-        """Customer service ID.
-        :rtype: str
+    def Target(self):
+        """Call forwarding destination.
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.ForwardingTarget`
         """
-        return self._UserId
+        return self._Target
 
-    @UserId.setter
-    def UserId(self, UserId):
-        self._UserId = UserId
+    @Target.setter
+    def Target(self, Target):
+        self._Target = Target
 
 
     def _deserialize(self, params):
-        self._SdkAppId = params.get("SdkAppId")
-        self._UserId = params.get("UserId")
+        self._Enabled = params.get("Enabled")
+        self._Condition = params.get("Condition")
+        if params.get("Target") is not None:
+            self._Target = ForwardingTarget()
+            self._Target._deserialize(params.get("Target"))
         memeber_set = set(params.keys())
         for name, value in vars(self).items():
             property_name = name[1:]
@@ -9401,32 +10691,85 @@ class ForceMemberOfflineRequest(AbstractModel):
         
 
 
-class ForceMemberOfflineResponse(AbstractModel):
-    """ForceMemberOffline response structure.
+class ForwardingTarget(AbstractModel):
+    """Call forwarding destination.
 
     """
 
     def __init__(self):
         r"""
-        :param _RequestId: The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
-        :type RequestId: str
+        :param _Type: Call forwarding target type. valid values: 1 (agent), 2 (skill group), 3 (extension).
+        :type Type: int
+        :param _StaffUserId: Specifies the agent account when the call forwarding target is set to agent and Type is 1.
+        :type StaffUserId: str
+        :param _SkillGroupId: Specifies the ID of the skill group as the call forwarding target. fill when Type is 2.
+        :type SkillGroupId: int
+        :param _Extension: The account to which the call is forwarded is an extension. fill when Type is 3.
+        :type Extension: str
         """
-        self._RequestId = None
+        self._Type = None
+        self._StaffUserId = None
+        self._SkillGroupId = None
+        self._Extension = None
 
     @property
-    def RequestId(self):
-        """The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.
+    def Type(self):
+        """Call forwarding target type. valid values: 1 (agent), 2 (skill group), 3 (extension).
+        :rtype: int
+        """
+        return self._Type
+
+    @Type.setter
+    def Type(self, Type):
+        self._Type = Type
+
+    @property
+    def StaffUserId(self):
+        """Specifies the agent account when the call forwarding target is set to agent and Type is 1.
         :rtype: str
         """
-        return self._RequestId
+        return self._StaffUserId
 
-    @RequestId.setter
-    def RequestId(self, RequestId):
-        self._RequestId = RequestId
+    @StaffUserId.setter
+    def StaffUserId(self, StaffUserId):
+        self._StaffUserId = StaffUserId
+
+    @property
+    def SkillGroupId(self):
+        """Specifies the ID of the skill group as the call forwarding target. fill when Type is 2.
+        :rtype: int
+        """
+        return self._SkillGroupId
+
+    @SkillGroupId.setter
+    def SkillGroupId(self, SkillGroupId):
+        self._SkillGroupId = SkillGroupId
+
+    @property
+    def Extension(self):
+        """The account to which the call is forwarded is an extension. fill when Type is 3.
+        :rtype: str
+        """
+        return self._Extension
+
+    @Extension.setter
+    def Extension(self, Extension):
+        self._Extension = Extension
 
 
     def _deserialize(self, params):
-        self._RequestId = params.get("RequestId")
+        self._Type = params.get("Type")
+        self._StaffUserId = params.get("StaffUserId")
+        self._SkillGroupId = params.get("SkillGroupId")
+        self._Extension = params.get("Extension")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
 
 
 class HangUpCallRequest(AbstractModel):
@@ -9619,6 +10962,42 @@ class IVRKeyPressedElement(AbstractModel):
         
 
 
+class Interface(AbstractModel):
+    """Callback api.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _URL: API address
+        :type URL: str
+        """
+        self._URL = None
+
+    @property
+    def URL(self):
+        """API address
+        :rtype: str
+        """
+        return self._URL
+
+    @URL.setter
+    def URL(self, URL):
+        self._URL = URL
+
+
+    def _deserialize(self, params):
+        self._URL = params.get("URL")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
 class ModifyExtensionRequest(AbstractModel):
     """ModifyExtension request structure.
 
@@ -9978,6 +11357,8 @@ class ModifyStaffRequest(AbstractModel):
         :type UseMobileAccept: int
         :param _ExtensionNumber: Agent extension number (starting with 1 to 8, 4 - 6 digits).
         :type ExtensionNumber: str
+        :param _ForwardingConfig: Call forwarding configuration.
+        :type ForwardingConfig: :class:`tencentcloud.ccc.v20200210.models.ForwardingConfig`
         """
         self._SdkAppId = None
         self._Email = None
@@ -9989,6 +11370,7 @@ class ModifyStaffRequest(AbstractModel):
         self._UseMobileCallOut = None
         self._UseMobileAccept = None
         self._ExtensionNumber = None
+        self._ForwardingConfig = None
 
     @property
     def SdkAppId(self):
@@ -10100,6 +11482,17 @@ class ModifyStaffRequest(AbstractModel):
     def ExtensionNumber(self, ExtensionNumber):
         self._ExtensionNumber = ExtensionNumber
 
+    @property
+    def ForwardingConfig(self):
+        """Call forwarding configuration.
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.ForwardingConfig`
+        """
+        return self._ForwardingConfig
+
+    @ForwardingConfig.setter
+    def ForwardingConfig(self, ForwardingConfig):
+        self._ForwardingConfig = ForwardingConfig
+
 
     def _deserialize(self, params):
         self._SdkAppId = params.get("SdkAppId")
@@ -10112,6 +11505,9 @@ class ModifyStaffRequest(AbstractModel):
         self._UseMobileCallOut = params.get("UseMobileCallOut")
         self._UseMobileAccept = params.get("UseMobileAccept")
         self._ExtensionNumber = params.get("ExtensionNumber")
+        if params.get("ForwardingConfig") is not None:
+            self._ForwardingConfig = ForwardingConfig()
+            self._ForwardingConfig._deserialize(params.get("ForwardingConfig"))
         memeber_set = set(params.keys())
         for name, value in vars(self).items():
             property_name = name[1:]
@@ -11792,113 +13188,329 @@ class ServeParticipant(AbstractModel):
         self._TransferTo = TransferTo
 
     @property
-    def TransferToType(self):
-        """Transfer destination participant type, which is consistent with type values.
+    def TransferToType(self):
+        """Transfer destination participant type, which is consistent with type values.
+        :rtype: str
+        """
+        return self._TransferToType
+
+    @TransferToType.setter
+    def TransferToType(self, TransferToType):
+        self._TransferToType = TransferToType
+
+    @property
+    def SkillGroupId(self):
+        """Skill group id.
+        :rtype: int
+        """
+        return self._SkillGroupId
+
+    @SkillGroupId.setter
+    def SkillGroupId(self, SkillGroupId):
+        self._SkillGroupId = SkillGroupId
+
+    @property
+    def EndStatusString(self):
+        """Ending status.
+        :rtype: str
+        """
+        return self._EndStatusString
+
+    @EndStatusString.setter
+    def EndStatusString(self, EndStatusString):
+        self._EndStatusString = EndStatusString
+
+    @property
+    def RecordURL(self):
+        """Recording url.
+        :rtype: str
+        """
+        return self._RecordURL
+
+    @RecordURL.setter
+    def RecordURL(self, RecordURL):
+        self._RecordURL = RecordURL
+
+    @property
+    def Sequence(self):
+        """Participant sequence number, starting from 0.
+        :rtype: int
+        """
+        return self._Sequence
+
+    @Sequence.setter
+    def Sequence(self, Sequence):
+        self._Sequence = Sequence
+
+    @property
+    def StartTimestamp(self):
+        """Start timestamp. unix second-level timestamp.
+        :rtype: int
+        """
+        return self._StartTimestamp
+
+    @StartTimestamp.setter
+    def StartTimestamp(self, StartTimestamp):
+        self._StartTimestamp = StartTimestamp
+
+    @property
+    def SkillGroupName(self):
+        """Skill group name.
+        :rtype: str
+        """
+        return self._SkillGroupName
+
+    @SkillGroupName.setter
+    def SkillGroupName(self, SkillGroupName):
+        self._SkillGroupName = SkillGroupName
+
+    @property
+    def CustomRecordURL(self):
+        """Address of the third-party cos for transferring recording.
+        :rtype: str
+        """
+        return self._CustomRecordURL
+
+    @CustomRecordURL.setter
+    def CustomRecordURL(self, CustomRecordURL):
+        self._CustomRecordURL = CustomRecordURL
+
+
+    def _deserialize(self, params):
+        self._Mail = params.get("Mail")
+        self._Phone = params.get("Phone")
+        self._RingTimestamp = params.get("RingTimestamp")
+        self._AcceptTimestamp = params.get("AcceptTimestamp")
+        self._EndedTimestamp = params.get("EndedTimestamp")
+        self._RecordId = params.get("RecordId")
+        self._Type = params.get("Type")
+        self._TransferFrom = params.get("TransferFrom")
+        self._TransferFromType = params.get("TransferFromType")
+        self._TransferTo = params.get("TransferTo")
+        self._TransferToType = params.get("TransferToType")
+        self._SkillGroupId = params.get("SkillGroupId")
+        self._EndStatusString = params.get("EndStatusString")
+        self._RecordURL = params.get("RecordURL")
+        self._Sequence = params.get("Sequence")
+        self._StartTimestamp = params.get("StartTimestamp")
+        self._SkillGroupName = params.get("SkillGroupName")
+        self._CustomRecordURL = params.get("CustomRecordURL")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
+class ServerPushText(AbstractModel):
+    """Server controls the chatbot to broadcast specified text.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _Text: Specifies the server push broadcast text.
+        :type Text: str
+        :param _Interrupt: Whether to allow the text to interrupt the robot's speaking.
+        :type Interrupt: bool
+        :param _StopAfterPlay: Specifies whether to automatically close the dialogue task after broadcasting the text.
+        :type StopAfterPlay: bool
+        :param _Audio: Specifies the server push broadcast audio.
+Format description: audio must be mono, sampling rate should be consistent with the corresponding TTS, and coded as a Base64 string.
+Input rules: when the Audio field is provided, the system will not accept input in the Text field. the system will play the Audio content in the Audio field directly.
+        :type Audio: str
+        :param _DropMode: Defaults to 0. valid only when Interrupt is false.
+-0 indicates that messages with Interrupt set to false will be dropped when there is an interaction.
+-Indicates that when there is an interaction in progress, messages with Interrupt set to false will not be dropped but cached and processed after the current interaction is completed.
+
+Note: when DropMode is 1, the cache allows multiple messages. if an interruption occurs subsequently, cached messages will be cleared.
+        :type DropMode: int
+        :param _Priority: Message priority of ServerPushText. 0 means interruptible. 1 means not interruptible.
+Note: after receiving a message with Priority=1, any other messages will be ignored (including messages with Priority=1) until the message processing of Priority=1 is complete. this field can be used together with the Interrupt and DropMode fields.
+Example.
+-Priority=1, Interrupt=true. specifies to Interrupt existing interaction and broadcast immediately. the broadcast will not be interrupted during the process.
+-Priority=1, Interrupt=false, DropMode=1. waits for the current interaction to complete before broadcasting. the broadcast will not be interrupted during the process.
+
+        :type Priority: int
+        :param _AddHistory: Specifies whether the text is added to the llm history context.
+        :type AddHistory: bool
+        """
+        self._Text = None
+        self._Interrupt = None
+        self._StopAfterPlay = None
+        self._Audio = None
+        self._DropMode = None
+        self._Priority = None
+        self._AddHistory = None
+
+    @property
+    def Text(self):
+        """Specifies the server push broadcast text.
+        :rtype: str
+        """
+        return self._Text
+
+    @Text.setter
+    def Text(self, Text):
+        self._Text = Text
+
+    @property
+    def Interrupt(self):
+        """Whether to allow the text to interrupt the robot's speaking.
+        :rtype: bool
+        """
+        return self._Interrupt
+
+    @Interrupt.setter
+    def Interrupt(self, Interrupt):
+        self._Interrupt = Interrupt
+
+    @property
+    def StopAfterPlay(self):
+        """Specifies whether to automatically close the dialogue task after broadcasting the text.
+        :rtype: bool
+        """
+        return self._StopAfterPlay
+
+    @StopAfterPlay.setter
+    def StopAfterPlay(self, StopAfterPlay):
+        self._StopAfterPlay = StopAfterPlay
+
+    @property
+    def Audio(self):
+        """Specifies the server push broadcast audio.
+Format description: audio must be mono, sampling rate should be consistent with the corresponding TTS, and coded as a Base64 string.
+Input rules: when the Audio field is provided, the system will not accept input in the Text field. the system will play the Audio content in the Audio field directly.
         :rtype: str
         """
-        return self._TransferToType
+        return self._Audio
 
-    @TransferToType.setter
-    def TransferToType(self, TransferToType):
-        self._TransferToType = TransferToType
+    @Audio.setter
+    def Audio(self, Audio):
+        self._Audio = Audio
 
     @property
-    def SkillGroupId(self):
-        """Skill group id.
+    def DropMode(self):
+        """Defaults to 0. valid only when Interrupt is false.
+-0 indicates that messages with Interrupt set to false will be dropped when there is an interaction.
+-Indicates that when there is an interaction in progress, messages with Interrupt set to false will not be dropped but cached and processed after the current interaction is completed.
+
+Note: when DropMode is 1, the cache allows multiple messages. if an interruption occurs subsequently, cached messages will be cleared.
         :rtype: int
         """
-        return self._SkillGroupId
+        return self._DropMode
 
-    @SkillGroupId.setter
-    def SkillGroupId(self, SkillGroupId):
-        self._SkillGroupId = SkillGroupId
+    @DropMode.setter
+    def DropMode(self, DropMode):
+        self._DropMode = DropMode
 
     @property
-    def EndStatusString(self):
-        """Ending status.
-        :rtype: str
+    def Priority(self):
+        """Message priority of ServerPushText. 0 means interruptible. 1 means not interruptible.
+Note: after receiving a message with Priority=1, any other messages will be ignored (including messages with Priority=1) until the message processing of Priority=1 is complete. this field can be used together with the Interrupt and DropMode fields.
+Example.
+-Priority=1, Interrupt=true. specifies to Interrupt existing interaction and broadcast immediately. the broadcast will not be interrupted during the process.
+-Priority=1, Interrupt=false, DropMode=1. waits for the current interaction to complete before broadcasting. the broadcast will not be interrupted during the process.
+
+        :rtype: int
         """
-        return self._EndStatusString
+        return self._Priority
 
-    @EndStatusString.setter
-    def EndStatusString(self, EndStatusString):
-        self._EndStatusString = EndStatusString
+    @Priority.setter
+    def Priority(self, Priority):
+        self._Priority = Priority
 
     @property
-    def RecordURL(self):
-        """Recording url.
-        :rtype: str
+    def AddHistory(self):
+        """Specifies whether the text is added to the llm history context.
+        :rtype: bool
         """
-        return self._RecordURL
+        return self._AddHistory
 
-    @RecordURL.setter
-    def RecordURL(self, RecordURL):
-        self._RecordURL = RecordURL
+    @AddHistory.setter
+    def AddHistory(self, AddHistory):
+        self._AddHistory = AddHistory
 
-    @property
-    def Sequence(self):
-        """Participant sequence number, starting from 0.
-        :rtype: int
-        """
-        return self._Sequence
 
-    @Sequence.setter
-    def Sequence(self, Sequence):
-        self._Sequence = Sequence
+    def _deserialize(self, params):
+        self._Text = params.get("Text")
+        self._Interrupt = params.get("Interrupt")
+        self._StopAfterPlay = params.get("StopAfterPlay")
+        self._Audio = params.get("Audio")
+        self._DropMode = params.get("DropMode")
+        self._Priority = params.get("Priority")
+        self._AddHistory = params.get("AddHistory")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
+class SessionEvent(AbstractModel):
+    """Call event.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _Timestamp: Event timestamp. Unix second-level timestamp.
+        :type Timestamp: int
+        :param _EventType: Event type. currently supports StaffHold, StaffUnhold, StaffMute, StaffUnmute.
+        :type EventType: str
+        :param _StaffEventDetail: Describes event details related to the agent.
+        :type StaffEventDetail: :class:`tencentcloud.ccc.v20200210.models.EventStaffDetail`
+        """
+        self._Timestamp = None
+        self._EventType = None
+        self._StaffEventDetail = None
 
     @property
-    def StartTimestamp(self):
-        """Start timestamp. unix second-level timestamp.
+    def Timestamp(self):
+        """Event timestamp. Unix second-level timestamp.
         :rtype: int
         """
-        return self._StartTimestamp
+        return self._Timestamp
 
-    @StartTimestamp.setter
-    def StartTimestamp(self, StartTimestamp):
-        self._StartTimestamp = StartTimestamp
+    @Timestamp.setter
+    def Timestamp(self, Timestamp):
+        self._Timestamp = Timestamp
 
     @property
-    def SkillGroupName(self):
-        """Skill group name.
+    def EventType(self):
+        """Event type. currently supports StaffHold, StaffUnhold, StaffMute, StaffUnmute.
         :rtype: str
         """
-        return self._SkillGroupName
+        return self._EventType
 
-    @SkillGroupName.setter
-    def SkillGroupName(self, SkillGroupName):
-        self._SkillGroupName = SkillGroupName
+    @EventType.setter
+    def EventType(self, EventType):
+        self._EventType = EventType
 
     @property
-    def CustomRecordURL(self):
-        """Address of the third-party cos for transferring recording.
-        :rtype: str
+    def StaffEventDetail(self):
+        """Describes event details related to the agent.
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.EventStaffDetail`
         """
-        return self._CustomRecordURL
+        return self._StaffEventDetail
 
-    @CustomRecordURL.setter
-    def CustomRecordURL(self, CustomRecordURL):
-        self._CustomRecordURL = CustomRecordURL
+    @StaffEventDetail.setter
+    def StaffEventDetail(self, StaffEventDetail):
+        self._StaffEventDetail = StaffEventDetail
 
 
     def _deserialize(self, params):
-        self._Mail = params.get("Mail")
-        self._Phone = params.get("Phone")
-        self._RingTimestamp = params.get("RingTimestamp")
-        self._AcceptTimestamp = params.get("AcceptTimestamp")
-        self._EndedTimestamp = params.get("EndedTimestamp")
-        self._RecordId = params.get("RecordId")
-        self._Type = params.get("Type")
-        self._TransferFrom = params.get("TransferFrom")
-        self._TransferFromType = params.get("TransferFromType")
-        self._TransferTo = params.get("TransferTo")
-        self._TransferToType = params.get("TransferToType")
-        self._SkillGroupId = params.get("SkillGroupId")
-        self._EndStatusString = params.get("EndStatusString")
-        self._RecordURL = params.get("RecordURL")
-        self._Sequence = params.get("Sequence")
-        self._StartTimestamp = params.get("StartTimestamp")
-        self._SkillGroupName = params.get("SkillGroupName")
-        self._CustomRecordURL = params.get("CustomRecordURL")
+        self._Timestamp = params.get("Timestamp")
+        self._EventType = params.get("EventType")
+        if params.get("StaffEventDetail") is not None:
+            self._StaffEventDetail = EventStaffDetail()
+            self._StaffEventDetail._deserialize(params.get("StaffEventDetail"))
         memeber_set = set(params.keys())
         for name, value in vars(self).items():
             property_name = name[1:]
@@ -11934,6 +13546,8 @@ class SkillGroupInfoItem(AbstractModel):
         :type SkillGroupType: int
         :param _Alias: Intra-Skill group line number.
         :type Alias: str
+        :param _RingAll: Specifies whether to enable simultaneous ring.
+        :type RingAll: bool
         """
         self._SkillGroupId = None
         self._SkillGroupName = None
@@ -11944,6 +13558,7 @@ class SkillGroupInfoItem(AbstractModel):
         self._LastModifyTimestamp = None
         self._SkillGroupType = None
         self._Alias = None
+        self._RingAll = None
 
     @property
     def SkillGroupId(self):
@@ -12044,6 +13659,17 @@ class SkillGroupInfoItem(AbstractModel):
     def Alias(self, Alias):
         self._Alias = Alias
 
+    @property
+    def RingAll(self):
+        """Specifies whether to enable simultaneous ring.
+        :rtype: bool
+        """
+        return self._RingAll
+
+    @RingAll.setter
+    def RingAll(self, RingAll):
+        self._RingAll = RingAll
+
 
     def _deserialize(self, params):
         self._SkillGroupId = params.get("SkillGroupId")
@@ -12055,6 +13681,7 @@ class SkillGroupInfoItem(AbstractModel):
         self._LastModifyTimestamp = params.get("LastModifyTimestamp")
         self._SkillGroupType = params.get("SkillGroupType")
         self._Alias = params.get("Alias")
+        self._RingAll = params.get("RingAll")
         memeber_set = set(params.keys())
         for name, value in vars(self).items():
             property_name = name[1:]
@@ -12244,12 +13871,11 @@ class StaffInfo(AbstractModel):
         :type Nick: str
         :param _StaffNumber: Agent id.
         :type StaffNumber: str
-        :param _RoleId: User role id.
-When a user is bound to multiple roles, RoleIdList shall prevail.
+        :param _RoleId: User role ID. if a user is bound to multiple roles, RoleIdList takes precedence.
         :type RoleId: int
         :param _RoleIdList: User role id list.
         :type RoleIdList: int
-        :param _RoleList: 
+        :param _RoleList: Specifies the user role id list.
         :type RoleList: list of int non-negative
         :param _SkillGroupList: Affiliated skill group list.
         :type SkillGroupList: list of SkillGroupItem
@@ -12257,6 +13883,8 @@ When a user is bound to multiple roles, RoleIdList shall prevail.
         :type LastModifyTimestamp: int
         :param _ExtensionNumber: Agent extension number (starting with 1 to 8, 4 - 6 digits).
         :type ExtensionNumber: str
+        :param _ForwardingConfig: Call forwarding configuration.
+        :type ForwardingConfig: :class:`tencentcloud.ccc.v20200210.models.ForwardingConfig`
         """
         self._Name = None
         self._Mail = None
@@ -12269,6 +13897,7 @@ When a user is bound to multiple roles, RoleIdList shall prevail.
         self._SkillGroupList = None
         self._LastModifyTimestamp = None
         self._ExtensionNumber = None
+        self._ForwardingConfig = None
 
     @property
     def Name(self):
@@ -12329,8 +13958,7 @@ When a user is bound to multiple roles, RoleIdList shall prevail.
     def RoleId(self):
         warnings.warn("parameter `RoleId` is deprecated", DeprecationWarning) 
 
-        """User role id.
-When a user is bound to multiple roles, RoleIdList shall prevail.
+        """User role ID. if a user is bound to multiple roles, RoleIdList takes precedence.
         :rtype: int
         """
         return self._RoleId
@@ -12358,7 +13986,7 @@ When a user is bound to multiple roles, RoleIdList shall prevail.
 
     @property
     def RoleList(self):
-        """
+        """Specifies the user role id list.
         :rtype: list of int non-negative
         """
         return self._RoleList
@@ -12400,6 +14028,17 @@ When a user is bound to multiple roles, RoleIdList shall prevail.
     def ExtensionNumber(self, ExtensionNumber):
         self._ExtensionNumber = ExtensionNumber
 
+    @property
+    def ForwardingConfig(self):
+        """Call forwarding configuration.
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.ForwardingConfig`
+        """
+        return self._ForwardingConfig
+
+    @ForwardingConfig.setter
+    def ForwardingConfig(self, ForwardingConfig):
+        self._ForwardingConfig = ForwardingConfig
+
 
     def _deserialize(self, params):
         self._Name = params.get("Name")
@@ -12418,6 +14057,9 @@ When a user is bound to multiple roles, RoleIdList shall prevail.
                 self._SkillGroupList.append(obj)
         self._LastModifyTimestamp = params.get("LastModifyTimestamp")
         self._ExtensionNumber = params.get("ExtensionNumber")
+        if params.get("ForwardingConfig") is not None:
+            self._ForwardingConfig = ForwardingConfig()
+            self._ForwardingConfig._deserialize(params.get("ForwardingConfig"))
         memeber_set = set(params.keys())
         for name, value in vars(self).items():
             property_name = name[1:]
@@ -12479,6 +14121,87 @@ class StaffSkillGroupList(AbstractModel):
         
 
 
+class StaffStatus(AbstractModel):
+    """Agent status.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _Cursor: Specifies the cursor used for querying in pagination scenarios.
+        :type Cursor: str
+        :param _Timestamp: Status timestamp. Unix second-level timestamp.
+        :type Timestamp: int
+        :param _Status: Agent status free | busy | rest | notReady | afterCallWork | offline.
+        :type Status: str
+        :param _SessionId: Specifies the session Id for status association.
+        :type SessionId: str
+        """
+        self._Cursor = None
+        self._Timestamp = None
+        self._Status = None
+        self._SessionId = None
+
+    @property
+    def Cursor(self):
+        """Specifies the cursor used for querying in pagination scenarios.
+        :rtype: str
+        """
+        return self._Cursor
+
+    @Cursor.setter
+    def Cursor(self, Cursor):
+        self._Cursor = Cursor
+
+    @property
+    def Timestamp(self):
+        """Status timestamp. Unix second-level timestamp.
+        :rtype: int
+        """
+        return self._Timestamp
+
+    @Timestamp.setter
+    def Timestamp(self, Timestamp):
+        self._Timestamp = Timestamp
+
+    @property
+    def Status(self):
+        """Agent status free | busy | rest | notReady | afterCallWork | offline.
+        :rtype: str
+        """
+        return self._Status
+
+    @Status.setter
+    def Status(self, Status):
+        self._Status = Status
+
+    @property
+    def SessionId(self):
+        """Specifies the session Id for status association.
+        :rtype: str
+        """
+        return self._SessionId
+
+    @SessionId.setter
+    def SessionId(self, SessionId):
+        self._SessionId = SessionId
+
+
+    def _deserialize(self, params):
+        self._Cursor = params.get("Cursor")
+        self._Timestamp = params.get("Timestamp")
+        self._Status = params.get("Status")
+        self._SessionId = params.get("SessionId")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
 class StaffStatusExtra(AbstractModel):
     """Supplementary Information on Agent Status
 
@@ -12571,6 +14294,8 @@ Note: this field may return null, indicating that no valid values can be obtaine
         :param _LastStatusTimestamp: Last status timestamp.
 Note: this field may return null, indicating that no valid values can be obtained.
         :type LastStatusTimestamp: int
+        :param _ClientInfo: Specifies the endpoint information for customer service logon.
+        :type ClientInfo: list of ClientInfo
         """
         self._Email = None
         self._Status = None
@@ -12588,6 +14313,7 @@ Note: this field may return null, indicating that no valid values can be obtaine
         self._UseMobileCallOut = None
         self._LastOnlineTimestamp = None
         self._LastStatusTimestamp = None
+        self._ClientInfo = None
 
     @property
     def Email(self):
@@ -12767,6 +14493,17 @@ Note: this field may return null, indicating that no valid values can be obtaine
     def LastStatusTimestamp(self, LastStatusTimestamp):
         self._LastStatusTimestamp = LastStatusTimestamp
 
+    @property
+    def ClientInfo(self):
+        """Specifies the endpoint information for customer service logon.
+        :rtype: list of ClientInfo
+        """
+        return self._ClientInfo
+
+    @ClientInfo.setter
+    def ClientInfo(self, ClientInfo):
+        self._ClientInfo = ClientInfo
+
 
     def _deserialize(self, params):
         self._Email = params.get("Email")
@@ -12787,6 +14524,12 @@ Note: this field may return null, indicating that no valid values can be obtaine
         self._UseMobileCallOut = params.get("UseMobileCallOut")
         self._LastOnlineTimestamp = params.get("LastOnlineTimestamp")
         self._LastStatusTimestamp = params.get("LastStatusTimestamp")
+        if params.get("ClientInfo") is not None:
+            self._ClientInfo = []
+            for item in params.get("ClientInfo"):
+                obj = ClientInfo()
+                obj._deserialize(item)
+                self._ClientInfo.append(obj)
         memeber_set = set(params.keys())
         for name, value in vars(self).items():
             property_name = name[1:]
@@ -13763,6 +15506,59 @@ class TimeRange(AbstractModel):
         
 
 
+class ToneWordInfo(AbstractModel):
+    """Undertake filler word info.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _FirstSentenceTimeout: Specifies the timeout period for the first request in seconds.
+        :type FirstSentenceTimeout: float
+        :param _ZHToneWords: Undertakes a modal particle.
+        :type ZHToneWords: :class:`tencentcloud.ccc.v20200210.models.ZHToneWordsInfo`
+        """
+        self._FirstSentenceTimeout = None
+        self._ZHToneWords = None
+
+    @property
+    def FirstSentenceTimeout(self):
+        """Specifies the timeout period for the first request in seconds.
+        :rtype: float
+        """
+        return self._FirstSentenceTimeout
+
+    @FirstSentenceTimeout.setter
+    def FirstSentenceTimeout(self, FirstSentenceTimeout):
+        self._FirstSentenceTimeout = FirstSentenceTimeout
+
+    @property
+    def ZHToneWords(self):
+        """Undertakes a modal particle.
+        :rtype: :class:`tencentcloud.ccc.v20200210.models.ZHToneWordsInfo`
+        """
+        return self._ZHToneWords
+
+    @ZHToneWords.setter
+    def ZHToneWords(self, ZHToneWords):
+        self._ZHToneWords = ZHToneWords
+
+
+    def _deserialize(self, params):
+        self._FirstSentenceTimeout = params.get("FirstSentenceTimeout")
+        if params.get("ZHToneWords") is not None:
+            self._ZHToneWords = ZHToneWordsInfo()
+            self._ZHToneWords._deserialize(params.get("ZHToneWords"))
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
 class TransferToManualRequest(AbstractModel):
     """TransferToManual request structure.
 
@@ -14757,4 +16553,70 @@ class Variable(AbstractModel):
                 memeber_set.remove(property_name)
         if len(memeber_set) > 0:
             warnings.warn("%s fileds are useless." % ",".join(memeber_set))
+        
+
+
+class ZHToneWordsInfo(AbstractModel):
+    """Undertake filler word.
+
+    """
+
+    def __init__(self):
+        r"""
+        :param _Neutral: Specifies the word list.
+        :type Neutral: list of str
+        :param _Positive: Positive word list.
+        :type Positive: list of str
+        :param _Negative: Negative word list.
+        :type Negative: list of str
+        """
+        self._Neutral = None
+        self._Positive = None
+        self._Negative = None
+
+    @property
+    def Neutral(self):
+        """Specifies the word list.
+        :rtype: list of str
+        """
+        return self._Neutral
+
+    @Neutral.setter
+    def Neutral(self, Neutral):
+        self._Neutral = Neutral
+
+    @property
+    def Positive(self):
+        """Positive word list.
+        :rtype: list of str
+        """
+        return self._Positive
+
+    @Positive.setter
+    def Positive(self, Positive):
+        self._Positive = Positive
+
+    @property
+    def Negative(self):
+        """Negative word list.
+        :rtype: list of str
+        """
+        return self._Negative
+
+    @Negative.setter
+    def Negative(self, Negative):
+        self._Negative = Negative
+
+
+    def _deserialize(self, params):
+        self._Neutral = params.get("Neutral")
+        self._Positive = params.get("Positive")
+        self._Negative = params.get("Negative")
+        memeber_set = set(params.keys())
+        for name, value in vars(self).items():
+            property_name = name[1:]
+            if property_name in memeber_set:
+                memeber_set.remove(property_name)
+        if len(memeber_set) > 0:
+            warnings.warn("%s fileds are useless." % ",".join(memeber_set))