tccli-intl-en 3.0.1254.1__py2.py3-none-any.whl → 3.0.1256.1__py2.py3-none-any.whl

tccli/services/ccc/v20200210/api.json

@@ -14,6 +14,13 @@
       "output": "AbortPredictiveDialingCampaignResponse",
       "status": "online"
     },
+    "BindNumberCallInInterface": {
+      "document": "This API is used to bind a number to a callback API for incoming calls.",
+      "input": "BindNumberCallInInterfaceRequest",
+      "name": "Bind number call callback API",
+      "output": "BindNumberCallInInterfaceResponse",
+      "status": "online"
+    },
     "BindNumberCallOutSkillGroup": {
       "document": "This API is used to bind outbound skill group of number.",
       "input": "BindNumberCallOutSkillGroupRequest",
@@ -28,6 +35,13 @@
       "output": "BindStaffSkillGroupListResponse",
       "status": "online"
     },
+    "ControlAIConversation": {
+      "document": "This API is used to provide server-side robot control feature.",
+      "input": "ControlAIConversationRequest",
+      "name": "Control AI conversation",
+      "output": "ControlAIConversationResponse",
+      "status": "online"
+    },
     "CreateAIAgentCall": {
       "document": "This API is used to initiate outbound calls using an AI model, limited to owned phone numbers only. Currently, a limited-time free trial of Advanced Agents is available.\n\nBefore initiating a call, please ensure your AI model is compatible with OpenAI, Azure, or Minimax protocols, and visit the model provider's website to obtain relevant authentication information. For detailed feature descriptions, please refer to the documentation [Tencent Cloud Contact Center AI Call Platform](https://www.tencentcloud.com/document/product/1229/70681).",
       "input": "CreateAIAgentCallRequest",
@@ -119,6 +133,13 @@
       "output": "CreateStaffResponse",
       "status": "online"
     },
+    "CreateUserSig": {
+      "document": "This API is used to create a user data signature.",
+      "input": "CreateUserSigRequest",
+      "name": "Create user data signing",
+      "output": "CreateUserSigResponse",
+      "status": "online"
+    },
     "DeleteCCCSkillGroup": {
       "document": "This API is used to delete a skill group.",
       "input": "DeleteCCCSkillGroupRequest",
@@ -259,6 +280,13 @@
       "output": "DescribeProtectedTelCdrResponse",
       "status": "online"
     },
+    "DescribeSessionDetail": {
+      "document": "This API is used to query call detail.",
+      "input": "DescribeSessionDetailRequest",
+      "name": "Query call detail",
+      "output": "DescribeSessionDetailResponse",
+      "status": "online"
+    },
     "DescribeSkillGroupInfoList": {
       "document": "This API is used to access the skill group information list.",
       "input": "DescribeSkillGroupInfoListRequest",
@@ -273,6 +301,13 @@
       "output": "DescribeStaffInfoListResponse",
       "status": "online"
     },
+    "DescribeStaffStatusHistory": {
+      "document": "This API is used to query agent status history.",
+      "input": "DescribeStaffStatusHistoryRequest",
+      "name": "Query agent status history",
+      "output": "DescribeStaffStatusHistoryResponse",
+      "status": "online"
+    },
     "DescribeStaffStatusMetrics": {
       "document": "This API is used to access the real-time status statistics metrics of the agent.",
       "input": "DescribeStaffStatusMetricsRequest",
@@ -627,6 +662,16 @@
           "type": "int",
           "value_allowed_null": false
         },
+        {
+          "disabled": false,
+          "document": "llm first token latency (ms).",
+          "example": "100",
+          "member": "int64",
+          "name": "LLMFirstTokenLatency",
+          "output_required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
         {
           "disabled": false,
           "document": "End-To-End delay (ms).",
@@ -1051,6 +1096,51 @@
       ],
       "usage": "out"
     },
+    "BindNumberCallInInterfaceRequest": {
+      "document": "BindNumberCallInInterface request structure.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "App ID (required). can be used to view https://console.cloud.tencent.com/ccc.",
+          "example": "1400000000",
+          "member": "uint64",
+          "name": "SdkAppId",
+          "required": true,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Number to be bound.",
+          "example": "\"0086075512345678\"",
+          "member": "string",
+          "name": "Number",
+          "required": true,
+          "type": "string"
+        },
+        {
+          "disabled": false,
+          "document": "Specifies the callback url to be bound.",
+          "example": "无",
+          "member": "Interface",
+          "name": "CallInInterface",
+          "required": false,
+          "type": "object"
+        }
+      ],
+      "type": "object"
+    },
+    "BindNumberCallInInterfaceResponse": {
+      "document": "BindNumberCallInInterface response structure.",
+      "members": [
+        {
+          "document": "The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.",
+          "member": "string",
+          "name": "RequestId",
+          "type": "string"
+        }
+      ],
+      "type": "object"
+    },
     "BindNumberCallOutSkillGroupRequest": {
       "document": "BindNumberCallOutSkillGroup request structure.",
       "members": [
@@ -1371,6 +1461,86 @@
       ],
       "usage": "in"
     },
+    "ClientInfo": {
+      "document": "Terminal information of the logged-in agent.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Endpoint type for login. \"Web\" means Web workbench. \"WeChatMiniProgram\" refers to wechat mini program.",
+          "example": "Web",
+          "member": "string",
+          "name": "ClientType",
+          "output_required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Whether the currently logged-in endpoint is in the foreground. if the endpoint is Web, the value is true. if the endpoint is WeChatMiniProgram, true indicates the wechat mini program is open, and false indicates it is in the background.",
+          "example": "true",
+          "member": "bool",
+          "name": "IsConnected",
+          "output_required": false,
+          "type": "bool",
+          "value_allowed_null": false
+        }
+      ],
+      "usage": "out"
+    },
+    "ControlAIConversationRequest": {
+      "document": "ControlAIConversation request structure.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Specifies the session ID.",
+          "example": "无",
+          "member": "string",
+          "name": "SessionId",
+          "required": true,
+          "type": "string"
+        },
+        {
+          "disabled": false,
+          "document": "App ID (required). can be used to view https://console.cloud.tencent.com/ccc.",
+          "example": "1400000000",
+          "member": "int64",
+          "name": "SdkAppId",
+          "required": true,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Control command. currently supports the following commands:.\n\n-ServerPushText. specifies the text sent by the server to the AI robot. the AI robot will broadcast the text.",
+          "example": "无",
+          "member": "string",
+          "name": "Command",
+          "required": false,
+          "type": "string"
+        },
+        {
+          "disabled": false,
+          "document": "Specifies the server-sent broadcast text Command. required when Command is ServerPushText.",
+          "example": "无",
+          "member": "ServerPushText",
+          "name": "ServerPushText",
+          "required": false,
+          "type": "object"
+        }
+      ],
+      "type": "object"
+    },
+    "ControlAIConversationResponse": {
+      "document": "ControlAIConversation response structure.",
+      "members": [
+        {
+          "document": "The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.",
+          "member": "string",
+          "name": "RequestId",
+          "type": "string"
+        }
+      ],
+      "type": "object"
+    },
     "CreateAIAgentCallRequest": {
       "document": "CreateAIAgentCall request structure.",
       "members": [
@@ -1557,7 +1727,7 @@
         },
         {
           "disabled": false,
-          "document": "0: interruptible by default, 1: high priority and not interruptible.",
+          "document": "0: interruptible by default, 2: high priority non-interruptible.",
           "example": "0",
           "member": "int64",
           "name": "WelcomeMessagePriority",
@@ -1716,6 +1886,42 @@
           "name": "Variables",
           "required": false,
           "type": "list"
+        },
+        {
+          "disabled": false,
+          "document": "Specifies the model topP.",
+          "example": "0.8",
+          "member": "float",
+          "name": "TopP",
+          "required": false,
+          "type": "float"
+        },
+        {
+          "disabled": false,
+          "document": "The vad far-field voice suppression capacity (does not impact asr recognition performance). value range: [0, 3]. default is 0. recommended setting: 2 for better far-field voice suppression.",
+          "example": "1",
+          "member": "uint64",
+          "name": "VadLevel",
+          "required": false,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Transition.",
+          "example": "无",
+          "member": "ToneWordInfo",
+          "name": "ToneWord",
+          "required": false,
+          "type": "object"
+        },
+        {
+          "disabled": false,
+          "document": "Compliance prompt sound. \nThis parameter specifies whether to play morse code during call initiation (default: true), indicating the conversation content is AI-generated.\nThis parameter signifies disabled when set to false. the parameter indicates you understand and agree to the following protocol:.\nOur side fully acknowledges and understands that according to the laws and regulations including the \"cybersecurity law\" (https://www.gov.cn/xinwen/2016-11/07/content_5129723.htm), \"provision on administration of deep synthesis of internet-based information service\" (https://www.gov.cn/zhengce/zhengceku/2022-12/12/content_5731431.htm), \"interim measures for the management of generative artificial intelligence services\" (https://www.gov.cn/zhengce/zhengceku/202307/content_6891752.htm), and \"measures for the identification of artificial intelligence-generated synthetic content\" (https://www.gov.cn/zhengce/zhengceku/202503/content_7014286.htm), explicit and implicit identification shall be added to ai-generated synthetic content. based on business needs, we request tencent cloud not to add explicit identification to generated synthetic content. we commit to lawful and compliant use of such content to avoid confusion or misunderstanding. if the ai-generated synthetic content is used to provide services to the public or spread over networks, we will proactively add explicit identification compliant with legal provisions and national standard requirements and bear the legal obligations for ai-generated synthetic content identification. if we fail to properly fulfill the identification obligations for ai-generated content, resulting in adverse consequences or penalties from the competent department, we will fully assume all related responsibilities.",
+          "example": "false",
+          "member": "bool",
+          "name": "EnableComplianceAudio",
+          "required": false,
+          "type": "bool"
         }
       ],
       "type": "object"
@@ -2762,6 +2968,70 @@
       ],
       "type": "object"
     },
+    "CreateUserSigRequest": {
+      "document": "CreateUserSig request structure.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "App ID (required). can be used to view https://console.cloud.tencent.com/ccc.",
+          "example": "1400000000",
+          "member": "int64",
+          "name": "SdkAppId",
+          "required": true,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "User ID, must be consistent with the Uid value in the ClientData field.",
+          "example": "foo",
+          "member": "string",
+          "name": "Uid",
+          "required": true,
+          "type": "string"
+        },
+        {
+          "disabled": false,
+          "document": "Valid period, in seconds, no more than 1 hr.",
+          "example": "3600",
+          "member": "int64",
+          "name": "ExpiredTime",
+          "required": true,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Signature data of the user. required field. standard JSON format.",
+          "example": "参考下文示例",
+          "member": "string",
+          "name": "ClientData",
+          "required": false,
+          "type": "string"
+        }
+      ],
+      "type": "object"
+    },
+    "CreateUserSigResponse": {
+      "document": "CreateUserSig response structure.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Signature result.",
+          "example": "eJw0jkFPwjAYQP-Ld9Wwfm2HtokHswhK9IBMBtw22uEHbpa1JRrjfzfZ5vW95OX9",
+          "member": "string",
+          "name": "UserSig",
+          "output_required": true,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "document": "The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.",
+          "member": "string",
+          "name": "RequestId",
+          "type": "string"
+        }
+      ],
+      "type": "object"
+    },
     "DeleteCCCSkillGroupRequest": {
       "document": "DeleteCCCSkillGroup request structure.",
       "members": [
@@ -4404,12 +4674,12 @@
       ],
       "type": "object"
     },
-    "DescribeSkillGroupInfoListRequest": {
-      "document": "DescribeSkillGroupInfoList request structure.",
+    "DescribeSessionDetailRequest": {
+      "document": "DescribeSessionDetail request structure.",
       "members": [
         {
           "disabled": false,
-          "document": "Application id (required) can be found at https://console.cloud.tencent.com/ccc.",
+          "document": "App ID (required). can be used to view https://console.cloud.tencent.com/ccc.",
           "example": "1400000000",
           "member": "int64",
           "name": "SdkAppId",
@@ -4418,81 +4688,365 @@
         },
         {
           "disabled": false,
-          "document": "Page size, upper limit 100.",
-          "example": "100",
-          "member": "int64",
-          "name": "PageSize",
+          "document": "Specifies the session id of the call.",
+          "example": "6164325c-39aa-45dc-83e2-2ecbc9b37ad5",
+          "member": "string",
+          "name": "SessionId",
           "required": true,
-          "type": "int"
+          "type": "string"
         },
         {
           "disabled": false,
-          "document": "<Page number starting from 0.>.",
-          "example": "0",
+          "document": "Start timestamp. Unix second-level timestamp. supports up to nearly 180 days.",
+          "example": "1756372067",
           "member": "int64",
-          "name": "PageNumber",
+          "name": "StartTimestamp",
           "required": true,
           "type": "int"
         },
         {
           "disabled": false,
-          "document": "Using skill group id when querying a single skill group.",
-          "example": "12",
-          "member": "int64",
-          "name": "SkillGroupId",
-          "required": false,
-          "type": "int"
-        },
-        {
-          "disabled": false,
-          "document": "Used when querying skill groups with a modified time greater or equal to modifiedtime.",
-          "example": "1611631881",
+          "document": "End timestamp, Unix second-level timestamp. the interval range between end time and start time is less than 90 days.",
+          "example": "1756372167",
           "member": "int64",
-          "name": "ModifiedTime",
-          "required": false,
+          "name": "EndTimestamp",
+          "required": true,
           "type": "int"
-        },
-        {
-          "disabled": false,
-          "document": "Skill group name.",
-          "example": "销售组",
-          "member": "string",
-          "name": "SkillGroupName",
-          "required": false,
-          "type": "string"
         }
       ],
       "type": "object"
     },
-    "DescribeSkillGroupInfoListResponse": {
-      "document": "DescribeSkillGroupInfoList response structure.",
+    "DescribeSessionDetailResponse": {
+      "document": "DescribeSessionDetail response structure.",
       "members": [
         {
           "disabled": false,
-          "document": "Total number of skill groups.",
-          "example": "10",
-          "member": "int64",
-          "name": "TotalCount",
-          "output_required": true,
-          "type": "int",
+          "document": "Calling number.",
+          "example": "0086130xxxxxxxx",
+          "member": "string",
+          "name": "Caller",
+          "output_required": false,
+          "type": "string",
           "value_allowed_null": false
         },
         {
           "disabled": false,
-          "document": "Skill group information list.",
-          "example": "[{\"SkillGroupId\":1115,\"SkillGroupName\":\"luluttt\",\"Type\":\"TEL\",\"RoutePolicy\":\"firstCreate\",\"UsingLastSeat\":0,\"MaxConcurrency\":1,\"LastModifyTimestamp\":1613976392}]",
-          "member": "SkillGroupInfoItem",
-          "name": "SkillGroupList",
-          "output_required": true,
-          "type": "list",
+          "document": "Called number.",
+          "example": "0086010xxxxxxxx",
+          "member": "string",
+          "name": "Callee",
+          "output_required": false,
+          "type": "string",
           "value_allowed_null": false
         },
         {
-          "document": "The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.",
-          "member": "string",
-          "name": "RequestId",
-          "type": "string"
-        }
+          "disabled": false,
+          "document": "Call type. valid values: 1 (outgoing call), 2 (incoming call), 3 (audio dial-in), 5 (predictive outbound call), 6 (internal call).",
+          "example": "1",
+          "member": "int64",
+          "name": "CallType",
+          "output_required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Start timestamp. Unix second-level timestamp.",
+          "example": "1611631881",
+          "member": "int64",
+          "name": "StartTimeStamp",
+          "output_required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Ring timestamp. UNIX second-level timestamp.",
+          "example": "1611631885",
+          "member": "int64",
+          "name": "RingTimestamp",
+          "output_required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Answer timestamp. UNIX second-level timestamp.",
+          "example": "1611631891",
+          "member": "int64",
+          "name": "AcceptTimestamp",
+          "output_required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "End timestamp, UNIX second-level timestamp.",
+          "example": "1611631991",
+          "member": "int64",
+          "name": "EndedTimestamp",
+          "output_required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Queue entry time. Unix second-level timestamp.",
+          "example": "1611631889",
+          "member": "int64",
+          "name": "QueuedTimestamp",
+          "output_required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Agent account.",
+          "example": "foo@tencent.com",
+          "member": "string",
+          "name": "StaffUserId",
+          "output_required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Refers to the EndStatus field in the DescribeTelCdr api.",
+          "example": "1",
+          "member": "int64",
+          "name": "EndStatus",
+          "output_required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Queue skill group ID.",
+          "example": "203",
+          "member": "int64",
+          "name": "QueuedSkillGroupId",
+          "output_required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Queue skill group name.",
+          "example": "销售组",
+          "member": "string",
+          "name": "QueuedSkillGroupName",
+          "output_required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Recording url with authentication and valid period. obtain and pull within a short time frame. do not persist this link.",
+          "example": "https://xxxxx",
+          "member": "string",
+          "name": "RecordURL",
+          "output_required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Specifies the COS link for recording transfer to a third party.",
+          "example": "https://xxxxx",
+          "member": "string",
+          "name": "CustomRecordURL",
+          "output_required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Recording text information link with authentication and valid period. retrieve it within a short time frame. do not persist this link.",
+          "example": "https://xxxxx",
+          "member": "string",
+          "name": "AsrURL",
+          "output_required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Voicemail recording url.",
+          "example": "[\"https://xxxxx\"]",
+          "member": "string",
+          "name": "VoicemailRecordURL",
+          "output_required": false,
+          "type": "list",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Voicemail recording text information url. purchase the offline speech recognition package through the console and enable the offline speech recognition switch.",
+          "example": "[\"https://xxxxx\"]",
+          "member": "string",
+          "name": "VoicemailAsrURL",
+          "output_required": false,
+          "type": "list",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "IVR key information.",
+          "example": "无",
+          "member": "IVRKeyPressedElement",
+          "name": "IVRKeyPressed",
+          "output_required": false,
+          "type": "list",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Satisfaction rate keystroke information.",
+          "example": "无",
+          "member": "IVRKeyPressedElement",
+          "name": "PostIVRKeyPressed",
+          "output_required": false,
+          "type": "list",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Hang-Up side. valid values: seat, user, system.",
+          "example": "user",
+          "member": "string",
+          "name": "HungUpSide",
+          "output_required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Customer custom data (User-to-User Interface).",
+          "example": "foo-bar",
+          "member": "string",
+          "name": "UUI",
+          "output_required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "List of events during a call.",
+          "example": "无",
+          "member": "SessionEvent",
+          "name": "Events",
+          "output_required": false,
+          "type": "list",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "List of service participants.",
+          "example": "无",
+          "member": "ServeParticipant",
+          "name": "ServeParticipants",
+          "output_required": false,
+          "type": "list",
+          "value_allowed_null": false
+        },
+        {
+          "document": "The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.",
+          "member": "string",
+          "name": "RequestId",
+          "type": "string"
+        }
+      ],
+      "type": "object"
+    },
+    "DescribeSkillGroupInfoListRequest": {
+      "document": "DescribeSkillGroupInfoList request structure.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Application id (required) can be found at https://console.cloud.tencent.com/ccc.",
+          "example": "1400000000",
+          "member": "int64",
+          "name": "SdkAppId",
+          "required": true,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Page size, upper limit 100.",
+          "example": "100",
+          "member": "int64",
+          "name": "PageSize",
+          "required": true,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "<Page number starting from 0.>.",
+          "example": "0",
+          "member": "int64",
+          "name": "PageNumber",
+          "required": true,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Using skill group id when querying a single skill group.",
+          "example": "12",
+          "member": "int64",
+          "name": "SkillGroupId",
+          "required": false,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Used when querying skill groups with a modified time greater or equal to modifiedtime.",
+          "example": "1611631881",
+          "member": "int64",
+          "name": "ModifiedTime",
+          "required": false,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Skill group name.",
+          "example": "销售组",
+          "member": "string",
+          "name": "SkillGroupName",
+          "required": false,
+          "type": "string"
+        }
+      ],
+      "type": "object"
+    },
+    "DescribeSkillGroupInfoListResponse": {
+      "document": "DescribeSkillGroupInfoList response structure.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Total number of skill groups.",
+          "example": "10",
+          "member": "int64",
+          "name": "TotalCount",
+          "output_required": true,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Skill group information list.",
+          "example": "[{\"SkillGroupId\":1115,\"SkillGroupName\":\"luluttt\",\"Type\":\"TEL\",\"RoutePolicy\":\"firstCreate\",\"UsingLastSeat\":0,\"MaxConcurrency\":1,\"LastModifyTimestamp\":1613976392}]",
+          "member": "SkillGroupInfoItem",
+          "name": "SkillGroupList",
+          "output_required": true,
+          "type": "list",
+          "value_allowed_null": false
+        },
+        {
+          "document": "The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.",
+          "member": "string",
+          "name": "RequestId",
+          "type": "string"
+        }
       ],
       "type": "object"
     },
@@ -4588,6 +5142,88 @@
       ],
       "type": "object"
     },
+    "DescribeStaffStatusHistoryRequest": {
+      "document": "DescribeStaffStatusHistory request structure.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "App ID (required). can be used to view https://console.cloud.tencent.com/ccc.",
+          "example": "1400000000",
+          "member": "int64",
+          "name": "SdkAppId",
+          "required": true,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Agent account.",
+          "example": "foo@tencent.com",
+          "member": "string",
+          "name": "StaffUserId",
+          "required": true,
+          "type": "string"
+        },
+        {
+          "disabled": false,
+          "document": "Start timestamp. Unix second-level timestamp. supports up to nearly 180 days.",
+          "example": "1753925234",
+          "member": "int64",
+          "name": "StartTimestamp",
+          "required": true,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "End timestamp, Unix second-level timestamp. the interval range between end time and start time is less than 7 days.",
+          "example": "1753926234",
+          "member": "int64",
+          "name": "EndTimestamp",
+          "required": true,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Specifies the cursor used during paginated retrieval.",
+          "example": "foo-and-bar",
+          "member": "string",
+          "name": "Cursor",
+          "required": false,
+          "type": "string"
+        },
+        {
+          "disabled": false,
+          "document": "Specifies the pagination size.",
+          "example": "1000",
+          "member": "int64",
+          "name": "PageSize",
+          "required": false,
+          "type": "int"
+        }
+      ],
+      "type": "object"
+    },
+    "DescribeStaffStatusHistoryResponse": {
+      "document": "DescribeStaffStatusHistory response structure.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Specifies the agent status data.",
+          "example": "无",
+          "member": "StaffStatus",
+          "name": "Data",
+          "output_required": false,
+          "type": "list",
+          "value_allowed_null": false
+        },
+        {
+          "document": "The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.",
+          "member": "string",
+          "name": "RequestId",
+          "type": "string"
+        }
+      ],
+      "type": "object"
+    },
     "DescribeStaffStatusMetricsRequest": {
       "document": "DescribeStaffStatusMetrics request structure.",
       "members": [
@@ -5078,6 +5714,51 @@
       ],
       "usage": "out"
     },
+    "EventStaffDetail": {
+      "document": "Event details.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Specifies the agent data.",
+          "example": "无",
+          "member": "EventStaffElement",
+          "name": "Staffs",
+          "output_required": false,
+          "required": false,
+          "type": "list",
+          "value_allowed_null": false
+        }
+      ],
+      "usage": "both"
+    },
+    "EventStaffElement": {
+      "document": "Agent information.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Agent email address.",
+          "example": "foo@tencent.com",
+          "member": "string",
+          "name": "Mail",
+          "output_required": false,
+          "required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Agent id.",
+          "example": "9527",
+          "member": "string",
+          "name": "StaffNumber",
+          "output_required": false,
+          "required": false,
+          "type": "string",
+          "value_allowed_null": false
+        }
+      ],
+      "usage": "both"
+    },
     "ExtensionInfo": {
       "document": "Telephone information.",
       "members": [
@@ -5183,52 +5864,141 @@
         },
         {
           "disabled": false,
-          "document": "Bind agent name.",
-          "example": "座席1",
+          "document": "Bind agent name.",
+          "example": "座席1",
+          "member": "string",
+          "name": "RelationName",
+          "output_required": true,
+          "type": "string",
+          "value_allowed_null": false
+        }
+      ],
+      "usage": "out"
+    },
+    "ForceMemberOfflineRequest": {
+      "document": "ForceMemberOffline request structure.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "App ID (required), which can be viewed at https://console.cloud.tencent.com/ccc.",
+          "example": "1400000000",
+          "member": "uint64",
+          "name": "SdkAppId",
+          "required": true,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Customer service ID.",
+          "example": "user@example.com",
+          "member": "string",
+          "name": "UserId",
+          "required": true,
+          "type": "string"
+        }
+      ],
+      "type": "object"
+    },
+    "ForceMemberOfflineResponse": {
+      "document": "ForceMemberOffline response structure.",
+      "members": [
+        {
+          "document": "The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.",
+          "member": "string",
+          "name": "RequestId",
+          "type": "string"
+        }
+      ],
+      "type": "object"
+    },
+    "ForwardingConfig": {
+      "document": "Call forwarding configuration.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Whether to enable.",
+          "example": "true",
+          "member": "bool",
+          "name": "Enabled",
+          "output_required": false,
+          "required": false,
+          "type": "bool",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "1 unconditional call forwarding 2 conditional call forwarding.",
+          "example": "2",
+          "member": "int64",
+          "name": "Condition",
+          "output_required": false,
+          "required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Call forwarding destination.",
+          "example": "{\"Type\":1,\"StaffUserId\":\"foo@tencent.com\"}",
+          "member": "ForwardingTarget",
+          "name": "Target",
+          "output_required": false,
+          "required": false,
+          "type": "object",
+          "value_allowed_null": false
+        }
+      ],
+      "usage": "both"
+    },
+    "ForwardingTarget": {
+      "document": "Call forwarding destination.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Call forwarding target type. valid values: 1 (agent), 2 (skill group), 3 (extension).",
+          "example": "1",
+          "member": "int64",
+          "name": "Type",
+          "output_required": false,
+          "required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Specifies the agent account when the call forwarding target is set to agent and Type is 1.",
+          "example": "foo@tencent.com",
           "member": "string",
-          "name": "RelationName",
-          "output_required": true,
+          "name": "StaffUserId",
+          "output_required": false,
+          "required": false,
           "type": "string",
           "value_allowed_null": false
-        }
-      ],
-      "usage": "out"
-    },
-    "ForceMemberOfflineRequest": {
-      "document": "ForceMemberOffline request structure.",
-      "members": [
+        },
         {
           "disabled": false,
-          "document": "App ID (required), which can be viewed at https://console.cloud.tencent.com/ccc.",
-          "example": "1400000000",
-          "member": "uint64",
-          "name": "SdkAppId",
-          "required": true,
-          "type": "int"
+          "document": "Specifies the ID of the skill group as the call forwarding target. fill when Type is 2.",
+          "example": "1254",
+          "member": "int64",
+          "name": "SkillGroupId",
+          "output_required": false,
+          "required": false,
+          "type": "int",
+          "value_allowed_null": false
         },
         {
           "disabled": false,
-          "document": "Customer service ID.",
-          "example": "user@example.com",
-          "member": "string",
-          "name": "UserId",
-          "required": true,
-          "type": "string"
-        }
-      ],
-      "type": "object"
-    },
-    "ForceMemberOfflineResponse": {
-      "document": "ForceMemberOffline response structure.",
-      "members": [
-        {
-          "document": "The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.",
+          "document": "The account to which the call is forwarded is an extension. fill when Type is 3.",
+          "example": "1003@1400000000.sip.tccc.qcloud.com",
           "member": "string",
-          "name": "RequestId",
-          "type": "string"
+          "name": "Extension",
+          "output_required": false,
+          "required": false,
+          "type": "string",
+          "value_allowed_null": false
         }
       ],
-      "type": "object"
+      "usage": "both"
     },
     "HangUpCallRequest": {
       "document": "HangUpCall request structure.",
@@ -5332,6 +6102,23 @@
       ],
       "usage": "out"
     },
+    "Interface": {
+      "document": "Callback api.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "API address",
+          "example": "https://cloud.tencent.com/",
+          "member": "string",
+          "name": "URL",
+          "output_required": false,
+          "required": true,
+          "type": "string",
+          "value_allowed_null": false
+        }
+      ],
+      "usage": "both"
+    },
     "ModifyExtensionRequest": {
       "document": "ModifyExtension request structure.",
       "members": [
@@ -5586,6 +6373,15 @@
           "name": "ExtensionNumber",
           "required": false,
           "type": "string"
+        },
+        {
+          "disabled": false,
+          "document": "Call forwarding configuration.",
+          "example": "{\"Enabled\":true,\"Condition\":2,\"Target\":{\"Type\":1,\"StaffUserId\":\"foo@tencent.com\"}}",
+          "member": "ForwardingConfig",
+          "name": "ForwardingConfig",
+          "required": false,
+          "type": "object"
         }
       ],
       "type": "object"
@@ -6624,6 +7420,114 @@
       ],
       "usage": "out"
     },
+    "ServerPushText": {
+      "document": "Server controls the chatbot to broadcast specified text.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Specifies the server push broadcast text.",
+          "example": "无",
+          "member": "string",
+          "name": "Text",
+          "required": false,
+          "type": "string"
+        },
+        {
+          "disabled": false,
+          "document": "Whether to allow the text to interrupt the robot's speaking.",
+          "example": "无",
+          "member": "bool",
+          "name": "Interrupt",
+          "required": false,
+          "type": "bool"
+        },
+        {
+          "disabled": false,
+          "document": "Specifies whether to automatically close the dialogue task after broadcasting the text.",
+          "example": "无",
+          "member": "bool",
+          "name": "StopAfterPlay",
+          "required": false,
+          "type": "bool"
+        },
+        {
+          "disabled": false,
+          "document": "Specifies the server push broadcast audio.\nFormat description: audio must be mono, sampling rate should be consistent with the corresponding TTS, and coded as a Base64 string.\nInput rules: when the Audio field is provided, the system will not accept input in the Text field. the system will play the Audio content in the Audio field directly.",
+          "example": "无",
+          "member": "string",
+          "name": "Audio",
+          "required": false,
+          "type": "string"
+        },
+        {
+          "disabled": false,
+          "document": "Defaults to 0. valid only when Interrupt is false.\n-0 indicates that messages with Interrupt set to false will be dropped when there is an interaction.\n-Indicates that when there is an interaction in progress, messages with Interrupt set to false will not be dropped but cached and processed after the current interaction is completed.\n\nNote: when DropMode is 1, the cache allows multiple messages. if an interruption occurs subsequently, cached messages will be cleared.",
+          "example": "0",
+          "member": "uint64",
+          "name": "DropMode",
+          "required": false,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Message priority of ServerPushText. 0 means interruptible. 1 means not interruptible.\nNote: after receiving a message with Priority=1, any other messages will be ignored (including messages with Priority=1) until the message processing of Priority=1 is complete. this field can be used together with the Interrupt and DropMode fields.\nExample.\n-Priority=1, Interrupt=true. specifies to Interrupt existing interaction and broadcast immediately. the broadcast will not be interrupted during the process.\n-Priority=1, Interrupt=false, DropMode=1. waits for the current interaction to complete before broadcasting. the broadcast will not be interrupted during the process.\n",
+          "example": "0",
+          "member": "uint64",
+          "name": "Priority",
+          "required": false,
+          "type": "int"
+        },
+        {
+          "disabled": false,
+          "document": "Specifies whether the text is added to the llm history context.",
+          "example": "true",
+          "member": "bool",
+          "name": "AddHistory",
+          "required": false,
+          "type": "bool"
+        }
+      ],
+      "usage": "in"
+    },
+    "SessionEvent": {
+      "document": "Call event.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Event timestamp. Unix second-level timestamp.",
+          "example": "1756372067",
+          "member": "int64",
+          "name": "Timestamp",
+          "output_required": false,
+          "required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Event type. currently supports StaffHold, StaffUnhold, StaffMute, StaffUnmute.",
+          "example": "StaffHold",
+          "member": "string",
+          "name": "EventType",
+          "output_required": false,
+          "required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Describes event details related to the agent.",
+          "example": "无",
+          "member": "EventStaffDetail",
+          "name": "StaffEventDetail",
+          "output_required": false,
+          "required": false,
+          "type": "object",
+          "value_allowed_null": false
+        }
+      ],
+      "usage": "both"
+    },
     "SkillGroupInfoItem": {
       "document": "Skill group information.",
       "members": [
@@ -6716,6 +7620,16 @@
           "output_required": true,
           "type": "string",
           "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Specifies whether to enable simultaneous ring.",
+          "example": "false",
+          "member": "bool",
+          "name": "RingAll",
+          "output_required": false,
+          "type": "bool",
+          "value_allowed_null": false
         }
       ],
       "usage": "out"
@@ -6867,7 +7781,7 @@
         },
         {
           "disabled": true,
-          "document": "User role id.\nWhen a user is bound to multiple roles, RoleIdList shall prevail.",
+          "document": "User role ID. if a user is bound to multiple roles, RoleIdList takes precedence.",
           "example": "1",
           "member": "uint64",
           "name": "RoleId",
@@ -6887,7 +7801,7 @@
         },
         {
           "disabled": false,
-          "document": "",
+          "document": "Specifies the user role id list.",
           "example": "[1]",
           "member": "uint64",
           "name": "RoleList",
@@ -6924,6 +7838,16 @@
           "output_required": false,
           "type": "string",
           "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Call forwarding configuration.",
+          "example": "{\"Enabled\":true,\"Condition\":2,\"Target\":{\"Type\":1,\"StaffUserId\":\"foo@tencent.com\"}}",
+          "member": "ForwardingConfig",
+          "name": "ForwardingConfig",
+          "output_required": false,
+          "type": "object",
+          "value_allowed_null": false
         }
       ],
       "usage": "out"
@@ -6952,6 +7876,56 @@
       ],
       "usage": "in"
     },
+    "StaffStatus": {
+      "document": "Agent status.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Specifies the cursor used for querying in pagination scenarios.",
+          "example": "foo-and-bar",
+          "member": "string",
+          "name": "Cursor",
+          "output_required": false,
+          "required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Status timestamp. Unix second-level timestamp.",
+          "example": "1756297161",
+          "member": "int64",
+          "name": "Timestamp",
+          "output_required": false,
+          "required": false,
+          "type": "int",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Agent status free | busy | rest | notReady | afterCallWork | offline.",
+          "example": "free",
+          "member": "string",
+          "name": "Status",
+          "output_required": false,
+          "required": false,
+          "type": "string",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Specifies the session Id for status association.",
+          "example": "aaed24da-c8a5-412f-a346-157f2316ae75",
+          "member": "string",
+          "name": "SessionId",
+          "output_required": false,
+          "required": false,
+          "type": "string",
+          "value_allowed_null": false
+        }
+      ],
+      "usage": "both"
+    },
     "StaffStatusExtra": {
       "document": "Supplementary Information on Agent Status",
       "members": [
@@ -7140,6 +8114,16 @@
           "output_required": true,
           "type": "int",
           "value_allowed_null": true
+        },
+        {
+          "disabled": false,
+          "document": "Specifies the endpoint information for customer service logon.",
+          "example": "[{\"ClientType\": \"Web\", \"IsConnected\": true}]",
+          "member": "ClientInfo",
+          "name": "ClientInfo",
+          "output_required": false,
+          "type": "list",
+          "value_allowed_null": false
         }
       ],
       "usage": "out"
@@ -7594,6 +8578,30 @@
       ],
       "usage": "both"
     },
+    "ToneWordInfo": {
+      "document": "Undertake filler word info.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Specifies the timeout period for the first request in seconds.",
+          "example": "0.4",
+          "member": "float",
+          "name": "FirstSentenceTimeout",
+          "required": false,
+          "type": "float"
+        },
+        {
+          "disabled": false,
+          "document": "Undertakes a modal particle.",
+          "example": "{\"Positive\":[\"真不错\",\"挺好的\"],\"Negative\":[\"好悲催\",\"太差劲了\"],\"Neutral\":[\"嘿嘿\",\"差不多\"]}",
+          "member": "ZHToneWordsInfo",
+          "name": "ZHToneWords",
+          "required": false,
+          "type": "object"
+        }
+      ],
+      "usage": "in"
+    },
     "TransferToManualRequest": {
       "document": "TransferToManual request structure.",
       "members": [
@@ -8096,6 +9104,45 @@
         }
       ],
       "usage": "both"
+    },
+    "ZHToneWordsInfo": {
+      "document": "Undertake filler word.",
+      "members": [
+        {
+          "disabled": false,
+          "document": "Specifies the word list.",
+          "example": "[\"嗯嗯\"]",
+          "member": "string",
+          "name": "Neutral",
+          "output_required": false,
+          "required": false,
+          "type": "list",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Positive word list.",
+          "example": "[\"嗯嗯\"]",
+          "member": "string",
+          "name": "Positive",
+          "output_required": false,
+          "required": false,
+          "type": "list",
+          "value_allowed_null": false
+        },
+        {
+          "disabled": false,
+          "document": "Negative word list.",
+          "example": "[\"嗯嗯\"]",
+          "member": "string",
+          "name": "Negative",
+          "output_required": false,
+          "required": false,
+          "type": "list",
+          "value_allowed_null": false
+        }
+      ],
+      "usage": "both"
     }
   },
   "version": "1.0"