rasa-pro 3.13.1a18__py3-none-any.whl → 3.13.1a20__py3-none-any.whl

rasa/cli/project_templates/basic/domain/general/human_handoff_domain.yml

@@ -0,0 +1,35 @@
+version: "3.1"
+actions:
+  - "action_human_handoff"
+
+intents:
+  - human_handoff
+  - speak_to_agent
+  - talk_to_human
+  - escalate
+
+slots: 
+ confirm_human_handoff:
+    type: "categorical"
+    mappings:
+      - type: "from_llm"
+    values:
+      - "Yes"
+      - "No" 
+
+responses:
+  utter_ask_confirm_human_handoff:
+    - text: "Do you want to be connected to a human agent?"
+      buttons:
+        - payload: "/SetSlots(confirm_human_handoff=Yes)"
+          title: "Yes"
+        - payload: "/SetSlots(confirm_human_handoff=No)"
+          title: "No"
+
+  utter_transferring_to_human:
+    - text: "You will be transfered to a human agent in a few moments."
+
+  utter_human_handoff_cancelled:
+    - text: "Ok, I understand you don't want to be connected to a human agent. Is there something else I can help you with?"
+      metadata:
+        rephrase: True

rasa/cli/project_templates/{finance/domain/default_actions.yml → basic/domain/general/utils.yml}

@@ -11,6 +11,3 @@ slots:
     type: text
   segment:
     type: text
-
-actions:
-  - action_session_start

rasa/cli/project_templates/basic/domain/general/welcome.yml

@@ -0,0 +1,7 @@
+version: "3.1"
+
+responses:
+  utter_greeting:
+    - text: "Hi there! I'm {assistant_name}. I can help you with {skills_summary}. How can I help you today?"
+      metadata:
+        rephrase: True

rasa/cli/project_templates/{plain → basic}/endpoints.yml

@@ -1,22 +1,55 @@
-# This file contains the different endpoints your bot can use.
+ # This file contains the different endpoints your bot can use.
+
+# Server which runs your custom actions.
+# https://rasa.com/docs/rasa-pro/concepts/custom-actions
+action_endpoint:
+  actions_module: "actions"
+
+# Allow rephrasing of responses using a Rasa-hosted model
+nlg:
+  type: rephrase
+  llm:
+    model_group: openai-gpt-4o
+  prompt_template: ./prompts/rephraser_demo_personality_prompt.jinja2
+  rephrase_all: False
+  summarize_history: False
+
+# Model Groups - Integrate with different LLM providers
+# https://rasa.com/docs/reference/config/components/llm-configuration/#model-groups
+# https://platform.openai.com/docs/models
+model_groups:
+  - id: openai-gpt-4o
+    models:
+      - provider: openai
+        model: gpt-4o-2024-11-20
+        timeout: 7
+        temperature: 0.0
+        top_p: 0.0
+  - id: gpt-3.5-turbo-openai-model
+    models:
+      - provider: openai
+        model: gpt-3.5-turbo
+        temperature: 0.3
+  # - id: rasa_command_generation_model
+  #   models:
+  #     - provider: rasa
+  #       model: rasa/cmd_gen_codellama_13b_calm_demo
+  #       api_base: "https://tutorial-llm.rasa.ai"
+  # - id: openai_embeddings
+  #   models:
+  #     - provider: openai
+  #       model: text-embedding-ada-002
+
 
 # Server where the models are pulled from.
 # https://rasa.com/docs/rasa-pro/production/model-storage#fetching-models-from-a-server
-
 #models:
 #  url: http://my-server.com/models/default_core@latest
 #  wait_time_between_pulls:  10   # [optional](default: 100)
 
-# Server which runs your custom actions.
-# https://rasa.com/docs/rasa-pro/concepts/custom-actions
-
-action_endpoint:
-  actions_module: "actions"
-
 # Tracker store which is used to store the conversations.
 # By default the conversations are stored in memory.
 # https://rasa.com/docs/rasa-pro/production/tracker-stores
-
 #tracker_store:
 #    type: redis
 #    url: <host of the redis instance, e.g. localhost>
@@ -24,7 +57,6 @@ action_endpoint:
 #    db: <number of your database within redis, e.g. 0>
 #    password: <password used for authentication>
 #    use_ssl: <whether or not the communication is encrypted, default false>
-
 #tracker_store:
 #    type: mongod
 #    url: <url to your mongo instance, e.g. mongodb://localhost:27017>
@@ -34,25 +66,8 @@ action_endpoint:
 
 # Event broker which all conversation events should be streamed to.
 # https://rasa.com/docs/rasa-pro/production/event-brokers
-
 #event_broker:
 #  url: localhost
 #  username: username
 #  password: password
 #  queue: queue
-
-# The lines below activate contextual rephrasing, using the default OpenAI language model.
-# Ensure the OPENAI_API_KEY is set to prevent any missing API key errors.
-# For more details, refer to the documentation:
-# https://rasa.com/docs/rasa-pro/concepts/contextual-response-rephraser
-# To enable the rephraser, remove the comment symbols in the lines below.
-#nlg:
-#   type: rephrase
-
-model_groups:
-  - id: openai-gpt-4o
-    models:
-      - provider: openai
-        model: gpt-4o-2024-11-20
-        request_timeout: 7
-        max_tokens: 256

rasa/cli/project_templates/basic/prompts/rephraser_demo_personality_prompt.jinja2

@@ -0,0 +1,19 @@
+The following is a conversation with an AI assistant.
+The assistant is professional, calm, and highly attentive to detail.
+Its main priorities are efficiency, speed, and accuracy when handling user requests.
+
+Please rephrase the suggested AI response, staying close to the original meaning while
+ensuring the assistant's tone remains formal yet empathetic, friendly, and reassuring.
+It should convey patience, even with vague or repetitive questions, and be clear,
+informative, and slightly humorous where appropriate.
+
+Write your responses in English
+
+Context / previous conversation with the user:
+{{history}}
+
+{{current_input}}
+
+Suggested AI Response: {{suggested_response}}
+
+Rephrased AI Response:

rasa/cli/project_templates/defaults.py

@@ -1,5 +1,6 @@
 from __future__ import annotations
 
+import os
 import tempfile
 from typing import Any, Dict, List, Optional, Text
 
@@ -78,14 +79,35 @@ def _get_domain_from_importer(config: Dict[Text, Any]) -> Domain:
     Returns:
         A Domain object .
     """
-    with tempfile.NamedTemporaryFile("w+", suffix=".yml") as tmp:
-        write_yaml(config, tmp.name)
+    # We create the file with delete=False so that it can be re-opened on
+    # Windows. If delete=True, the file is opened with the _O_TEMPORARY flag
+    # which blocks any second open() call.
+    tmp = tempfile.NamedTemporaryFile("w+", suffix=".yml", delete=False)
+
+    try:
+        path = tmp.name
+
+        # write_yaml() re-opens the same path. On Windows an already-open
+        # handle keeps the file locked for further opens, so we close
+        # the first handle before we call write_yaml().
+        tmp.close()
+        write_yaml(config, path)
+
         importer = TrainingDataImporter.load_from_config(
             domain_path=FlowSyncImporter.default_pattern_path(),
-            config_path=tmp.name,
+            config_path=path,
         )
         return importer.get_domain()
 
+    finally:
+        # Because we passed delete=False above, Python will not clean the file
+        # To avoid leaving garbage in the temp directory after the tests run,
+        # we remove it explicitly.
+        try:
+            os.remove(path)
+        except FileNotFoundError:
+            pass
+
 
 def get_pattern_defaults(config: Dict[Text, Any]) -> PatternDefaults:
     """Get the default flows, responses and slots for patterns.

rasa/cli/project_templates/finance/actions/__init__.py

@@ -0,0 +1,46 @@
+# Account actions
+from actions.accounts.action_ask_account import ActionAskAccount
+from actions.accounts.action_check_balance import ActionCheckBalance
+
+# General actions
+from actions.action_session_start import ActionSessionStart
+
+# Card actions
+from actions.cards.action_ask_card import ActionAskCard
+from actions.cards.action_check_card_existence import ActionCheckCardExistence
+from actions.cards.action_update_card_status import ActionUpdateCardStatus
+
+# Transfer actions
+from actions.transfers.action_add_payee import ActionAddPayee
+from actions.transfers.action_ask_account_from import ActionAskAccountFrom
+from actions.transfers.action_check_payee_existence import ActionCheckPayeeExistence
+from actions.transfers.action_check_sufficient_funds import ActionCheckSufficientFunds
+from actions.transfers.action_list_payees import ActionListPayees
+from actions.transfers.action_process_immediate_payment import (
+    ActionProcessImmediatePayment,
+)
+from actions.transfers.action_remove_payee import ActionRemovePayee
+from actions.transfers.action_schedule_payment import ActionSchedulePayment
+from actions.transfers.action_validate_payment_date import ActionValidatePaymentDate
+
+__all__ = [
+    # General actions
+    "ActionSessionStart",
+    # Account actions
+    "ActionAskAccount",
+    "ActionCheckBalance",
+    # Card actions
+    "ActionAskCard",
+    "ActionCheckCardExistence",
+    "ActionUpdateCardStatus",
+    # Transfer actions
+    "ActionAddPayee",
+    "ActionAskAccountFrom",
+    "ActionCheckPayeeExistence",
+    "ActionCheckSufficientFunds",
+    "ActionListPayees",
+    "ActionProcessImmediatePayment",
+    "ActionRemovePayee",
+    "ActionSchedulePayment",
+    "ActionValidatePaymentDate",
+]

rasa/cli/project_templates/finance/actions/{action_ask_account.py → accounts/action_ask_account.py}

@@ -1,7 +1,6 @@
 from typing import Any, Dict, List, Text
 
 from rasa_sdk import Action, Tracker
-from rasa_sdk.events import SlotSet
 from rasa_sdk.executor import CollectingDispatcher
 
 from actions.database import Database
@@ -17,18 +16,19 @@ class ActionAskAccount(Action):
         tracker: Tracker,
         domain: Dict[Text, Any],
     ) -> List[Dict[Text, Any]]:
-        username = tracker.get_slot("username")
+        name = tracker.get_slot("name")
 
         db = Database()
 
         # Get user information
-        user = db.get_user_by_name(username)
+        user = db.get_user_by_name(name)
         if not user:
             dispatcher.utter_message(text="User not found.")
             return []
 
         # Get all accounts for the user
-        accounts = db.get_accounts_by_user(user["id"])
+        user_id = int(user["id"])
+        accounts = db.get_accounts_by_user(user_id)
 
         if not accounts:
             dispatcher.utter_message(text="No accounts found for this user.")
@@ -36,15 +36,12 @@ class ActionAskAccount(Action):
 
         buttons = [
             {
-                "content_type": "text",
                 "title": f"{account['number']} ({account['type'].title()})",
-                "payload": str(account["number"]),
+                "payload": account["number"],
             }
             for account in accounts
         ]
         message = "Which account would you like the balance for?"
         dispatcher.utter_message(text=message, buttons=buttons)
 
-        selected_account = tracker.get_slot("account")
-
-        return [SlotSet("account", selected_account)]
+        return []

rasa/cli/project_templates/finance/actions/{action_check_balance.py → accounts/action_check_balance.py}

@@ -16,25 +16,25 @@ class ActionCheckBalance(Action):
         tracker: Tracker,
         domain: Dict[Text, Any],
     ) -> List[Dict[Text, Any]]:
-        username = tracker.get_slot("username")
+        name = tracker.get_slot("name")
         account_number = tracker.get_slot("account")
 
         db = Database()
 
         # Get user information
-        user = db.get_user_by_name(username)
+        user = db.get_user_by_name(name)
         if not user:
             dispatcher.utter_message(text="User not found.")
             return []
 
         # Get account information
-        account = db.get_account_by_user_and_number(user["id"], account_number)
+        account = db.get_account_by_user_and_number(int(user["id"]), account_number)
         if not account:
             dispatcher.utter_message(text="Account not found.")
             return []
 
         current_balance = float(account["balance"])
 
-        message = f"The balance is: ${current_balance}"
+        message = f"The balance on that account is: ${current_balance}"
         dispatcher.utter_message(text=message)
         return []

rasa/cli/project_templates/finance/actions/action_session_start.py

@@ -3,6 +3,7 @@ from typing import Any, Dict, List, Text
 
 from rasa_sdk import Action, Tracker
 from rasa_sdk.events import ActionExecuted, SlotSet
+from rasa_sdk.executor import CollectingDispatcher
 
 from actions.database import Database
 
@@ -15,15 +16,16 @@ class ActionSessionStart(Action):
         current_date = datetime.now().strftime("%d/%m/%Y")
         return [SlotSet("current_date", current_date)]
 
-    def set_user_profile(self, username: str) -> List[Dict[Text, Any]]:
+    def set_user_profile(self, name: str) -> List[Dict[Text, Any]]:
         db = Database()
 
         # Get user information
-        user = db.get_user_by_name(username)
+        user = db.get_user_by_name(name)
 
         if user:
             return [
-                SlotSet("username", user["name"]),
+                SlotSet("name", user["name"]),
+                SlotSet("username", user["username"]),
                 SlotSet("segment", user["segment"]),
                 SlotSet("email_address", user["email"]),
                 SlotSet("physical_address", user["address"]),
@@ -32,7 +34,10 @@ class ActionSessionStart(Action):
             return []
 
     def run(
-        self, dispatcher, tracker: Tracker, domain: Dict[Text, Any]
+        self,
+        dispatcher: CollectingDispatcher,
+        tracker: Tracker,
+        domain: Dict[Text, Any],
     ) -> List[Dict[Text, Any]]:
         current_date_events = self.set_current_date()
 
@@ -53,10 +58,10 @@ class ActionSessionStart(Action):
         # and Business
         #
         # Intructions: Just toggle the comments of the following 2 lines.
-        username = "John Smith"
+        name = "John Smith"
         # username = random.choice(["John Smith", "Mary Brown", "Dan Young"])
 
-        user_profile_events = self.set_user_profile(username)
+        user_profile_events = self.set_user_profile(name)
 
         events = (
             current_date_events

rasa/cli/project_templates/finance/actions/{action_ask_card.py → cards/action_ask_card.py}

@@ -16,18 +16,19 @@ class ActionAskCard(Action):
         tracker: Tracker,
         domain: Dict[Text, Any],
     ) -> List[Dict[Text, Any]]:
-        username = tracker.get_slot("username")
+        name = tracker.get_slot("name")
 
         db = Database()
 
         # Get user information
-        user = db.get_user_by_name(username)
+        user = db.get_user_by_name(name)
         if not user:
             dispatcher.utter_message(text="User not found.")
             return []
 
         # Get all cards for the user
-        cards = db.get_cards_by_user(user["id"])
+        user_id = int(user["id"])
+        cards = db.get_cards_by_user(user_id)
 
         if not cards:
             dispatcher.utter_message(text="No cards found for this user.")

rasa/cli/project_templates/finance/actions/{action_check_card_existence.py → cards/action_check_card_existence.py}

@@ -14,19 +14,20 @@ class ActionCheckCardExistence(Action):
     def run(
         self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[str, Any]
     ) -> List[Dict[Text, Any]]:
-        username = tracker.get_slot("username")
+        name = tracker.get_slot("name")
         card_number = tracker.get_slot("card_number")
 
         db = Database()
 
         # Get user information
-        user = db.get_user_by_name(username)
+        user = db.get_user_by_name(name)
         if not user:
             dispatcher.utter_message(text="User not found.")
             return []
 
         # Get all cards for the user
-        cards = db.get_cards_by_user(user["id"])
+        user_id = int(user["id"])
+        cards = db.get_cards_by_user(user_id)
         card_numbers = [card["number"] for card in cards]
 
         if card_number in card_numbers:

rasa/cli/project_templates/finance/actions/{action_update_card_status.py → cards/action_update_card_status.py}

@@ -14,32 +14,41 @@ class ActionUpdateCardStatus(Action):
     def run(
         self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[str, Any]
     ) -> List[Dict[Text, Any]]:
-        username = tracker.get_slot("username")
-        card_number = tracker.get_slot("card_number")
+        name = tracker.get_slot("name")
+        card_number = tracker.get_slot("card")
         new_status = "inactive"
 
         db = Database()
 
         # Get user information
-        user = db.get_user_by_name(username)
+        user = db.get_user_by_name(name)
         if not user:
             dispatcher.utter_message(text="User not found.")
             return []
 
         # Get card information to verify it belongs to the user
         card = db.get_card_by_number(card_number)
-        if not card or card["user_id"] != user["id"]:
-            dispatcher.utter_message(text="Card not found or does not belong to you.")
+        if not card:
+            dispatcher.utter_message(text="I can't find the card within your account.")
+            return []
+
+        # Check if card belongs to the user
+        try:
+            if int(card["user_id"]) != int(user["id"]):
+                dispatcher.utter_message(
+                    text="That card is not associated with your account."
+                )
+                return []
+        except (ValueError, TypeError, KeyError):
+            dispatcher.utter_message(text="Error verifying card ownership.")
             return []
 
         # Update card status
         success = db.update_card_status(card_number, new_status)
 
         if success:
-            dispatcher.utter_message(text=f"Card status updated to {new_status}.")
             return [SlotSet("card_status", new_status)]
         else:
-            dispatcher.utter_message(
-                text="Failed to update card status. Please try again."
-            )
+            # Log the error but don't show technical error to user
+            print(f"Error: Failed to update card status for card {card_number}")
             return []

rasa/cli/project_templates/finance/actions/database.py

@@ -101,6 +101,7 @@ class Database:
             return [
                 account for account in accounts if int(account["user_id"]) == user_id
             ]
+
         except Exception as e:
             self.logger.error(f"Error getting accounts by user: {e}")
             return []

rasa/cli/project_templates/finance/actions/{action_add_payee.py → transfers/action_add_payee.py}

@@ -17,7 +17,7 @@ class ActionAddPayee(Action):
         tracker: Tracker,
         domain: Dict[Text, Any],
     ) -> List[Dict[Text, Any]]:
-        username = tracker.get_slot("username")
+        name = tracker.get_slot("name")
         payee_name = tracker.get_slot("payee_name")
         account_number = tracker.get_slot("account_number")
         sort_code = tracker.get_slot("sort_code")
@@ -27,14 +27,19 @@ class ActionAddPayee(Action):
         db = Database()
 
         # Get user information
-        user = db.get_user_by_name(username)
+        user = db.get_user_by_name(name)
         if not user:
             dispatcher.utter_message(text="User not found.")
             return []
 
         # Add the payee
         success = db.add_payee(
-            user["id"], payee_name, sort_code, account_number, payee_type, reference
+            int(user["id"]),
+            payee_name,
+            sort_code,
+            account_number,
+            payee_type,
+            reference,
         )
 
         if success:

rasa/cli/project_templates/finance/actions/{action_ask_account_from.py → transfers/action_ask_account_from.py}

@@ -16,19 +16,20 @@ class ActionAskAccountFrom(Action):
         tracker: Tracker,
         domain: Dict[Text, Any],
     ) -> List[Dict[Text, Any]]:
-        username = tracker.get_slot("username")
+        name = tracker.get_slot("name")
 
         db = Database()
 
         # Get user information
-        user = db.get_user_by_name(username)
+        user = db.get_user_by_name(name)
         if not user:
             dispatcher.utter_message(text="User not found.")
             return []
 
         # Get all accounts for the user
-        accounts = db.get_accounts_by_user(user["id"])
-
+        user_id = int(user["id"])
+        accounts = db.get_accounts_by_user(user_id)
+        print(f"DEBUG: Accounts found: {accounts}")
         if not accounts:
             dispatcher.utter_message(text="No accounts found for this user.")
             return []

rasa/cli/project_templates/finance/actions/{action_check_payee_existence.py → transfers/action_check_payee_existence.py}

@@ -17,19 +17,19 @@ class ActionCheckPayeeExistence(Action):
         tracker: Tracker,
         domain: Dict[Text, Any],
     ) -> List[Dict[Text, Any]]:
-        username = tracker.get_slot("username")
+        name = tracker.get_slot("name")
         payee_name = tracker.get_slot("payee_name")
 
         db = Database()
 
         # Get user information
-        user = db.get_user_by_name(username)
+        user = db.get_user_by_name(name)
         if not user:
             dispatcher.utter_message(text="User not found.")
             return []
 
         # Check if payee exists
-        payee = db.get_payee_by_name_and_user(payee_name, user["id"])
+        payee = db.get_payee_by_name_and_user(payee_name, int(user["id"]))
 
         if payee:
             return [SlotSet("payee_exists", True)]

rasa/cli/project_templates/finance/actions/{action_check_sufficient_funds.py → transfers/action_check_sufficient_funds.py}

@@ -17,25 +17,24 @@ class ActionCheckSufficientFunds(Action):
         tracker: Tracker,
         domain: Dict[Text, Any],
     ) -> List[Dict[Text, Any]]:
-        username = tracker.get_slot("username")
+        name = tracker.get_slot("name")
         account_from = tracker.get_slot("account_from")
         amount = float(tracker.get_slot("amount"))
 
         db = Database()
 
         # Get user information
-        user = db.get_user_by_name(username)
+        user = db.get_user_by_name(name)
         if not user:
             dispatcher.utter_message(text="User not found.")
             return []
 
         # Check if user has sufficient funds
         has_sufficient_funds = db.check_sufficient_funds(
-            user["id"], account_from, amount
+            int(user["id"]), account_from, amount
         )
 
         if has_sufficient_funds:
             return [SlotSet("sufficient_funds", True)]
         else:
-            dispatcher.utter_message(text="Insufficient funds for this transaction.")
             return [SlotSet("sufficient_funds", False)]

rasa/cli/project_templates/finance/actions/{action_list_payees.py → transfers/action_list_payees.py}

@@ -16,18 +16,19 @@ class ActionListPayees(Action):
         tracker: Tracker,
         domain: Dict[Text, Any],
     ) -> List[Dict[Text, Any]]:
-        username = tracker.get_slot("username")
+        name = tracker.get_slot("name")
 
         db = Database()
 
         # Get user information
-        user = db.get_user_by_name(username)
+        user = db.get_user_by_name(name)
         if not user:
             dispatcher.utter_message(text="User not found.")
             return []
 
         # Get payees for the user
-        payees = db.get_payees_by_user(user["id"])
+        user_id = int(user["id"])
+        payees = db.get_payees_by_user(user_id)
 
         if not payees:
             dispatcher.utter_message(text="You have no payees set up.")