rasa-pro 3.12.9__py3-none-any.whl → 3.12.10__py3-none-any.whl

rasa/core/actions/action.py

@@ -898,7 +898,7 @@ class RemoteAction(Action):
                 draft["buttons"].extend(buttons)
 
             # Avoid overwriting `draft` values with empty values
-            response = {k: v for k, v in response.items() if v}
+            response = {k: v for k, v in response.items() if v is not None}
             draft.update(response)
             bot_messages.append(create_bot_utterance(draft))
 

rasa/core/channels/studio_chat.py

@@ -16,6 +16,7 @@ import structlog
 from sanic import Sanic
 
 from rasa.core.channels.socketio import SocketBlueprint, SocketIOInput
+from rasa.core.exceptions import AgentNotReady
 from rasa.hooks import hookimpl
 from rasa.plugin import plugin_manager
 from rasa.shared.core.constants import ACTION_LISTEN_NAME
@@ -149,8 +150,15 @@ class StudioChatInput(SocketIOInput):
         """
         await on_new_message(message)
 
-        if not self.agent:
+        if not self.agent or not self.agent.is_ready():
             structlogger.error("studio_chat.on_message_proxy.agent_not_initialized")
+            await self.emit_error(
+                "The Rasa Pro model could not be loaded. "
+                "Please check the training and deployment logs "
+                "for more information.",
+                message.sender_id,
+                AgentNotReady("The Rasa Pro model could not be loaded."),
+            )
             return
 
         tracker = await self.agent.tracker_store.retrieve(message.sender_id)
@@ -160,6 +168,17 @@ class StudioChatInput(SocketIOInput):
 
         await self.on_tracker_updated(tracker)
 
+    async def emit_error(self, message: str, room: str, e: Exception) -> None:
+        await self.emit(
+            "error",
+            {
+                "message": message,
+                "error": str(e),
+                "exception": str(type(e).__name__),
+            },
+            room=room,
+        )
+
     async def handle_tracker_update(self, sid: str, data: Dict) -> None:
         from rasa.shared.core.trackers import DialogueStateTracker
 
@@ -200,15 +219,12 @@ class StudioChatInput(SocketIOInput):
                     error=e,
                     sender_id=data["sender_id"],
                 )
-                await self.emit(
-                    "error",
-                    {
-                        "message": "An error occurred while updating the conversation.",
-                        "error": str(e),
-                        "exception": str(type(e).__name__),
-                    },
-                    room=sid,
+                await self.emit_error(
+                    "An error occurred while updating the conversation.",
+                    data["sender_id"],
+                    e,
                 )
+
         if not tracker:
             # in case the tracker couldn't be updated, we retrieve the prior
             # version and use that to populate the update

rasa/core/channels/voice_ready/audiocodes.py

@@ -6,7 +6,18 @@ import uuid
 from collections import defaultdict
 from dataclasses import asdict
 from datetime import datetime, timedelta, timezone
-from typing import Any, Awaitable, Callable, Dict, List, Optional, Set, Text, Union
+from typing import (
+    Any,
+    Awaitable,
+    Callable,
+    Dict,
+    List,
+    Optional,
+    Set,
+    Text,
+    Tuple,
+    Union,
+)
 
 import structlog
 from jsonschema import ValidationError, validate
@@ -76,35 +87,45 @@ class Conversation:
 
     @staticmethod
     def get_metadata(activity: Dict[Text, Any]) -> Optional[Dict[Text, Any]]:
-        """Get metadata from the activity."""
-        return asdict(map_call_params(activity["parameters"]))
+        """Get metadata from the activity.
+
+        ONLY used for activities NOT for events (see _handle_event)."""
+        return activity.get("parameters")
 
     @staticmethod
-    def _handle_event(event: Dict[Text, Any]) -> Text:
-        """Handle start and DTMF event and return the corresponding text."""
+    def _handle_event(event: Dict[Text, Any]) -> Tuple[Text, Dict[Text, Any]]:
+        """Handle events and return a tuple of text and metadata.
+
+        Args:
+            event: The event to handle.
+
+        Returns:
+            Tuple of text and metadata.
+            text is either /session_start or /vaig_event_<event_name>
+            metadata is a dictionary with the event parameters.
+        """
         structlogger.debug("audiocodes.handle.event", event_payload=event)
         if "name" not in event:
             structlogger.warning(
                 "audiocodes.handle.event.no_name_key", event_payload=event
             )
-            return ""
+            return "", {}
 
         if event["name"] == EVENT_START:
             text = f"{INTENT_MESSAGE_PREFIX}{USER_INTENT_SESSION_START}"
+            metadata = asdict(map_call_params(event.get("parameters", {})))
         elif event["name"] == EVENT_DTMF:
             text = f"{INTENT_MESSAGE_PREFIX}vaig_event_DTMF"
-            event_params = {"value": event["value"]}
-            text += json.dumps(event_params)
+            metadata = {"value": event["value"]}
         else:
             # handle other events described by Audiocodes
             # https://techdocs.audiocodes.com/voice-ai-connect/#VAIG_Combined/inactivity-detection.htm?TocPath=Bot%2520integration%257CReceiving%2520notifications%257C_____3
             text = f"{INTENT_MESSAGE_PREFIX}vaig_event_{event['name']}"
-            event_params = {**event.get("parameters", {})}
+            metadata = {**event.get("parameters", {})}
             if "value" in event:
-                event_params["value"] = event["value"]
-            text += json.dumps(event_params)
+                metadata["value"] = event["value"]
 
-        return text
+        return text, metadata
 
     def is_active_conversation(self, now: datetime, delta: timedelta) -> bool:
         """Check if the conversation is active."""
@@ -139,21 +160,29 @@ class Conversation:
                 structlogger.warning(
                     "audiocodes.handle.activities.duplicate_activity",
                     activity_id=activity[ACTIVITY_ID_KEY],
+                    event_info=(
+                        "Audiocodes might send duplicate activities if the bot has not "
+                        "responded to the previous one or responded too late. Please "
+                        "consider enabling the `use_websocket` option to use"
+                        " Audiocodes Asynchronous API."
+                    ),
                 )
                 continue
             self.activity_ids.append(activity[ACTIVITY_ID_KEY])
             if activity["type"] == ACTIVITY_MESSAGE:
                 text = activity["text"]
+                metadata = self.get_metadata(activity)
             elif activity["type"] == ACTIVITY_EVENT:
-                text = self._handle_event(activity)
+                text, metadata = self._handle_event(activity)
             else:
                 structlogger.warning(
                     "audiocodes.handle.activities.unknown_activity_type",
                     activity=activity,
                 )
+                continue
+
             if not text:
                 continue
-            metadata = self.get_metadata(activity)
             user_msg = UserMessage(
                 text=text,
                 input_channel=input_channel_name,
@@ -392,30 +421,41 @@ class AudiocodesInput(InputChannel):
                     "audiocodes.on_activities.no_conversation", request=request.json
                 )
                 return response.json({})
-            elif conversation.ws:
+
+            if self.use_websocket:
+                # send an empty response for this request
+                # activities are processed in the background
+                # chat response is sent via the websocket
                 ac_output: Union[WebsocketOutput, AudiocodesOutput] = WebsocketOutput(
                     conversation.ws, conversation_id
                 )
-                response_json = {}
-            else:
-                # handle non websocket case where messages get returned in json
-                ac_output = AudiocodesOutput()
-                response_json = {
+                self._create_task(
+                    conversation_id,
+                    conversation.handle_activities(
+                        request.json,
+                        input_channel_name=self.name(),
+                        output_channel=ac_output,
+                        on_new_message=on_new_message,
+                    ),
+                )
+                return response.json({})
+
+            # without websockets, this becomes a blocking call
+            # and the response is sent back to the Audiocodes server
+            # after the activities are processed
+            ac_output = AudiocodesOutput()
+            await conversation.handle_activities(
+                request.json,
+                input_channel_name=self.name(),
+                output_channel=ac_output,
+                on_new_message=on_new_message,
+            )
+            return response.json(
+                {
                     "conversation": conversation_id,
                     "activities": ac_output.messages,
                 }
-
-            # start a background task to handle activities
-            self._create_task(
-                conversation_id,
-                conversation.handle_activities(
-                    request.json,
-                    input_channel_name=self.name(),
-                    output_channel=ac_output,
-                    on_new_message=on_new_message,
-                ),
             )
-            return response.json(response_json)
 
         @ac_webhook.route(
             "/conversation/<conversation_id>/disconnect", methods=["POST"]

rasa/version.py

@@ -1,3 +1,3 @@
 # this file will automatically be changed,
 # do not add anything but the version number here!
-__version__ = "3.12.9"
+__version__ = "3.12.10"

{rasa_pro-3.12.9.dist-info → rasa_pro-3.12.10.dist-info}/METADATA

@@ -1,6 +1,6 @@
 Metadata-Version: 2.3
 Name: rasa-pro
-Version: 3.12.9
+Version: 3.12.10
 Summary: State-of-the-art open-core Conversational AI framework for Enterprises that natively leverages generative AI for effortless assistant development.
 Keywords: nlp,machine-learning,machine-learning-library,bot,bots,botkit,rasa conversational-agents,conversational-ai,chatbot,chatbot-framework,bot-framework
 Author: Rasa Technologies GmbH

{rasa_pro-3.12.9.dist-info → rasa_pro-3.12.10.dist-info}/RECORD

@@ -92,7 +92,7 @@ rasa/cli/x.py,sha256=C7dLtYXAkD-uj7hNj7Pz5YbOupp2yRcMjQbsEVqXUJ8,6825
 rasa/constants.py,sha256=m6If7alC5obaHU-JQWXEBo4mooVwIMzNRTjyTzzZSVg,1306
 rasa/core/__init__.py,sha256=wTSmsFlgK0Ylvuyq20q9APwpT5xyVJYZfzhs4rrkciM,456
 rasa/core/actions/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
-rasa/core/actions/action.py,sha256=2mDvSi1pSWipDWhprEFjDXf-X9yoID9DQEvmf0rQcJM,42664
+rasa/core/actions/action.py,sha256=_QfY3ngSF2sf2Y3QDPJo7Nd6F_FA6_zDWgw1OQSLkEk,42676
 rasa/core/actions/action_clean_stack.py,sha256=xUP-2ipPsPAnAiwP17c-ezmHPSrV4JSUZr-eSgPQwIs,2279
 rasa/core/actions/action_exceptions.py,sha256=hghzXYN6VeHC-O_O7WiPesCNV86ZTkHgG90ZnQcbai8,724
 rasa/core/actions/action_hangup.py,sha256=o5iklHG-F9IcRgWis5C6AumVXznxzAV3o9zdduhozEM,994
@@ -263,12 +263,12 @@ rasa/core/channels/rest.py,sha256=ShKGmooXphhcDnHyV8TiQhDhj2r7hxTKNQ57FwFfyUA,72
 rasa/core/channels/rocketchat.py,sha256=hajaH6549CjEYFM5jSapw1DQKBPKTXbn7cVSuZzknmI,5999
 rasa/core/channels/slack.py,sha256=jVsTTUu9wUjukPoIsAhbee9o0QFUMCNlQHbR8LTcMBc,24406
 rasa/core/channels/socketio.py,sha256=Q7Gts30Ulwj90pQQxaUk4NykzagXErXgbHYwOjTmDig,10842
-rasa/core/channels/studio_chat.py,sha256=R5lOgOjgf-loXHvH8crN9zI_MSM_y_GV-rs7yoAqnYw,8661
+rasa/core/channels/studio_chat.py,sha256=KUhR0Irst8pJ7zGMoeZuKquAUOYVB45i75wlVsbDqPU,9218
 rasa/core/channels/telegram.py,sha256=TKVknsk3U9tYeY1a8bzlhqkltWmZfGSOvrcmwa9qozc,12499
 rasa/core/channels/twilio.py,sha256=2BTQpyx0b0yPpc0A2BHYfxLPgodrLGLs8nq6i3lVGAM,5906
 rasa/core/channels/vier_cvg.py,sha256=GkrWKu7NRMFtLMyYp-kQ2taWAc_keAwhYrkVPW56iaU,13544
 rasa/core/channels/voice_ready/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
-rasa/core/channels/voice_ready/audiocodes.py,sha256=luO0e-azKlkwnWZ9bQWBF2DlkNHvEAkIQTb8HuouqGQ,21130
+rasa/core/channels/voice_ready/audiocodes.py,sha256=eUUL9awt4P49LA5WC2hbsMZsi_qYHd-S3HL1Kpyj2ew,22353
 rasa/core/channels/voice_ready/jambonz.py,sha256=bU2yrO6Gw_JcmFXeFVc8f1DK3ZDDYLQVjBB8SM2JjWc,4783
 rasa/core/channels/voice_ready/jambonz_protocol.py,sha256=E9iwvitSDpVkL7BxbckczF4b0a8lWZt-3zR4Innflow,13116
 rasa/core/channels/voice_ready/twilio_voice.py,sha256=z2pdausxQnXQP9htGh8AL2q9AvcMIx70Y5tErWpssV4,16224
@@ -821,9 +821,9 @@ rasa/utils/train_utils.py,sha256=ClJx-6x3-h3Vt6mskacgkcCUJTMXjFPe3zAcy_DfmaU,212
 rasa/utils/url_tools.py,sha256=dZ1HGkVdWTJB7zYEdwoDIrEuyX9HE5WsxKKFVsXBLE0,1218
 rasa/utils/yaml.py,sha256=KjbZq5C94ZP7Jdsw8bYYF7HASI6K4-C_kdHfrnPLpSI,2000
 rasa/validator.py,sha256=524VlFTYK0B3iXYveVD6BDC3K0j1QfpzJ9O-TAWczmc,83166
-rasa/version.py,sha256=m454ZLl8XbOAWWge-8bKgVAQwInTNWgl72GlxlFATOA,117
-rasa_pro-3.12.9.dist-info/METADATA,sha256=ktE3D_-W-F96CQmQh-Atbdry48IUL_l6er0cF_5Bdhw,10615
-rasa_pro-3.12.9.dist-info/NOTICE,sha256=7HlBoMHJY9CL2GlYSfTQ-PZsVmLmVkYmMiPlTjhuCqA,218
-rasa_pro-3.12.9.dist-info/WHEEL,sha256=fGIA9gx4Qxk2KDKeNJCbOEwSrmLtjWCwzBz351GyrPQ,88
-rasa_pro-3.12.9.dist-info/entry_points.txt,sha256=ckJ2SfEyTPgBqj_I6vm_tqY9dZF_LAPJZA335Xp0Q9U,43
-rasa_pro-3.12.9.dist-info/RECORD,,
+rasa/version.py,sha256=F6TWQP94ECROLtXqlCrwu9xSrvxZDs3JVTp6gPLbxfE,118
+rasa_pro-3.12.10.dist-info/METADATA,sha256=3wU4IxYsMJruxuysovjfW1wt7IOsh0YELYX4uvwhDhY,10616
+rasa_pro-3.12.10.dist-info/NOTICE,sha256=7HlBoMHJY9CL2GlYSfTQ-PZsVmLmVkYmMiPlTjhuCqA,218
+rasa_pro-3.12.10.dist-info/WHEEL,sha256=fGIA9gx4Qxk2KDKeNJCbOEwSrmLtjWCwzBz351GyrPQ,88
+rasa_pro-3.12.10.dist-info/entry_points.txt,sha256=ckJ2SfEyTPgBqj_I6vm_tqY9dZF_LAPJZA335Xp0Q9U,43
+rasa_pro-3.12.10.dist-info/RECORD,,