rasa-pro 3.10.16__py3-none-any.whl → 3.11.0a1__py3-none-any.whl

rasa/core/channels/inspector/yarn.lock

@@ -1674,6 +1674,23 @@
     "@jridgewell/resolve-uri" "^3.1.0"
     "@jridgewell/sourcemap-codec" "^1.4.14"
 
+"@lit-labs/react@^2.1.3":
+  version "2.1.3"
+  resolved "https://registry.yarnpkg.com/@lit-labs/react/-/react-2.1.3.tgz#5fca408c435f0b6297fc1314471dc2426206d413"
+  integrity sha512-OD9h2JynerBQUMNzb563jiVpxfvPF0HjQkKY2mx0lpVYvD7F+rtJpOGz6ek+6ufMidV3i+MPT9SX62OKWHFrQg==
+  dependencies:
+    "@lit/react" "^1.0.3"
+
+"@lit/react@^1.0.3":
+  version "1.0.5"
+  resolved "https://registry.yarnpkg.com/@lit/react/-/react-1.0.5.tgz#9c53a8d719f91ef7edca0bdd68f5589ea579ffc1"
+  integrity sha512-RSHhrcuSMa4vzhqiTenzXvtQ6QDq3hSPsnHHO3jaPmmvVFeoNNm4DHoQ0zLdKAUvY3wP3tTENSUf7xpyVfrDEA==
+
+"@microsoft/fetch-event-source@^2.0.1":
+  version "2.0.1"
+  resolved "https://registry.yarnpkg.com/@microsoft/fetch-event-source/-/fetch-event-source-2.0.1.tgz#9ceecc94b49fbaa15666e38ae8587f64acce007d"
+  integrity sha512-W6CLUJ2eBMw3Rec70qrsEW0jOm/3twwJv21mrmj2yORiaVmVYGS4sSS5yUwvQc1ZlDLYGPnClVWmUUMagKNsfA==
+
 "@nodelib/fs.scandir@2.1.5":
   version "2.1.5"
   resolved "https://registry.yarnpkg.com/@nodelib/fs.scandir/-/fs.scandir-2.1.5.tgz#7619c2eb21b25483f6d167548b4cfd5a7488c3d5"
@@ -2215,7 +2232,7 @@ arg@^4.1.0:
   resolved "https://registry.yarnpkg.com/arg/-/arg-4.1.3.tgz#269fc7ad5b8e42cb63c896d5666017261c144089"
   integrity sha512-58S9QDqG0Xx27YwPSt9fJxivjYl432YCwfDMfZ+71RAqUrZef7LrKQZ3LHLOwCS4FLNBplP533Zx895SeOCHvA==
 
-argparse@^1.0.7:
+argparse@^1.0.10, argparse@^1.0.7:
   version "1.0.10"
   resolved "https://registry.yarnpkg.com/argparse/-/argparse-1.0.10.tgz#bcd6791ea5ae09725e17e5ad988134cd40b3d911"
   integrity sha512-o5Roy6tNG4SL/FOkCAN6RzjiakZS25RLYFrcMttJqbdd8BWrnA+fGz57iN5Pb06pvBGvl5gQ0B48dJlslXvoTg==
@@ -2266,6 +2283,13 @@ asynckit@^0.4.0:
   resolved "https://registry.yarnpkg.com/asynckit/-/asynckit-0.4.0.tgz#c79ed97f7f34cb8f2ba1bc9790bcc366474b4b79"
   integrity sha512-Oei9OH4tRh0YqU3GxhX79dM/mwVgvbZJaSNaRk+bshkj0S5cfHcgYakreBjrHwatXKbz+IoIdYLxrKim2MjW0Q==
 
+autolinker@^3.11.0:
+  version "3.16.2"
+  resolved "https://registry.yarnpkg.com/autolinker/-/autolinker-3.16.2.tgz#6bb4f32432fc111b65659336863e653973bfbcc9"
+  integrity sha512-JiYl7j2Z19F9NdTmirENSUUIIL/9MytEWtmzhfmsKPCp9E+G35Y0UNCMoM9tFigxT59qSc8Ml2dlZXOCVTYwuA==
+  dependencies:
+    tslib "^2.3.0"
+
 available-typed-arrays@^1.0.5:
   version "1.0.5"
   resolved "https://registry.yarnpkg.com/available-typed-arrays/-/available-typed-arrays-1.0.5.tgz#92f95616501069d07d10edb2fc37d3e1c65123b7"
@@ -2999,11 +3023,33 @@ decode-named-character-reference@^1.0.0:
   dependencies:
     character-entities "^2.0.0"
 
+decode-uri-component@^0.4.1:
+  version "0.4.1"
+  resolved "https://registry.yarnpkg.com/decode-uri-component/-/decode-uri-component-0.4.1.tgz#2ac4859663c704be22bf7db760a1494a49ab2cc5"
+  integrity sha512-+8VxcR21HhTy8nOt6jf20w0c9CADrw1O8d+VZ/YzzCt4bJ3uBjw+D1q2osAB8RnpwwaeYBxy0HyKQxD5JBMuuQ==
+
 dedent@^1.0.0:
   version "1.5.1"
   resolved "https://registry.yarnpkg.com/dedent/-/dedent-1.5.1.tgz#4f3fc94c8b711e9bb2800d185cd6ad20f2a90aff"
   integrity sha512-+LxW+KLWxu3HW3M2w2ympwtqPrqYRzU8fqi6Fhd18fBALe15blJPI/I4+UHveMVG6lJqB4JNd4UG0S5cnVHwIg==
 
+deep-chat-react@2.0.1:
+  version "2.0.1"
+  resolved "https://registry.yarnpkg.com/deep-chat-react/-/deep-chat-react-2.0.1.tgz#a8590a708787c478ab0bd469f1afddca3b65a62e"
+  integrity sha512-oq3ztyhwgPemvJ+LAP2Zbb8rBFty41TlxtCE6bpzGx60mv3tEXd9DvmcI+CQWPDcYRonJLu0tMNxKVwTlY3Ybg==
+  dependencies:
+    "@lit-labs/react" "^2.1.3"
+    deep-chat "2.0.1"
+
+deep-chat@2.0.1:
+  version "2.0.1"
+  resolved "https://registry.yarnpkg.com/deep-chat/-/deep-chat-2.0.1.tgz#a3892a994e312f60f6fea38d8b63818a93e32dc2"
+  integrity sha512-dLzEvRah+lr+Z6MZq/XSkuIJu2jyd38QVdqMeXGy2WKJQGmBnFZOK/m+F+hsLm9nz2MSfnMYXxGitQI4SNzBcQ==
+  dependencies:
+    "@microsoft/fetch-event-source" "^2.0.1"
+    remarkable "^2.0.1"
+    speech-to-element "^0.1.66"
+
 deep-equal@^2.0.5:
   version "2.2.2"
   resolved "https://registry.yarnpkg.com/deep-equal/-/deep-equal-2.2.2.tgz#9b2635da569a13ba8e1cc159c2f744071b115daa"
@@ -3444,6 +3490,11 @@ fill-range@^7.0.1:
   dependencies:
     to-regex-range "^5.0.1"
 
+filter-obj@^5.1.0:
+  version "5.1.0"
+  resolved "https://registry.yarnpkg.com/filter-obj/-/filter-obj-5.1.0.tgz#5bd89676000a713d7db2e197f660274428e524ed"
+  integrity sha512-qWeTREPoT7I0bifpPUXtxkZJ1XJzxWtfoWWkdVGqa+eCr3SHW/Ocp89o8vLvbUuQnadybJpjOKu4V+RwO6sGng==
+
 find-root@^1.1.0:
   version "1.1.0"
   resolved "https://registry.yarnpkg.com/find-root/-/find-root-1.1.0.tgz#abcfc8ba76f708c42a97b3d685b7e9450bfb9ce4"
@@ -3780,6 +3831,11 @@ ignore@^5.2.0, ignore@^5.2.4:
   resolved "https://registry.yarnpkg.com/ignore/-/ignore-5.2.4.tgz#a291c0c6178ff1b960befe47fcdec301674a6324"
   integrity sha512-MAb38BcSbH0eHNBxn7ql2NH/kX33OkB3lZ1BNdh7ENeRChHTYsTvWrMubiIAMNS2llXEEgZ1MUOBtXChP3kaFQ==
 
+immutable-json-patch@^6.0.1:
+  version "6.0.1"
+  resolved "https://registry.yarnpkg.com/immutable-json-patch/-/immutable-json-patch-6.0.1.tgz#b60b609633e97bb2bc7c74726ff607729e61fd5b"
+  integrity sha512-BHL/cXMjwFZlTOffiWNdY8ZTvNyYLrutCnWxrcKPHr5FqpAb6vsO6WWSPnVSys3+DruFN6lhHJJPHi8uELQL5g==
+
 import-fresh@^3.2.1:
   version "3.3.0"
   resolved "https://registry.yarnpkg.com/import-fresh/-/import-fresh-3.3.0.tgz#37162c25fcb9ebaa2e6e53d5b4d88ce17d9e0c2b"
@@ -5301,6 +5357,15 @@ pure-rand@^6.0.0:
   resolved "https://registry.yarnpkg.com/pure-rand/-/pure-rand-6.0.4.tgz#50b737f6a925468679bff00ad20eade53f37d5c7"
   integrity sha512-LA0Y9kxMYv47GIPJy6MI84fqTd2HmYZI83W/kM/SkKfDlajnZYfmXFTxkbY+xSBPkLJxltMa9hIkmdc29eguMA==
 
+query-string@^9.0.0:
+  version "9.0.0"
+  resolved "https://registry.yarnpkg.com/query-string/-/query-string-9.0.0.tgz#1fe177cd95545600f0deab93f5fb02fd4e3e7273"
+  integrity sha512-4EWwcRGsO2H+yzq6ddHcVqkCQ2EFUSfDMEjF8ryp8ReymyZhIuaFRGLomeOQLkrzacMHoyky2HW0Qe30UbzkKw==
+  dependencies:
+    decode-uri-component "^0.4.1"
+    filter-obj "^5.1.0"
+    split-on-first "^3.0.0"
+
 querystringify@^2.1.1:
   version "2.2.0"
   resolved "https://registry.yarnpkg.com/querystringify/-/querystringify-2.2.0.tgz#3345941b4153cb9d082d8eee4cda2016a9aef7f6"
@@ -5402,6 +5467,11 @@ react-syntax-highlighter@15.5.0:
     prismjs "^1.27.0"
     refractor "^3.6.0"
 
+react-use-websocket@^4.8.1:
+  version "4.8.1"
+  resolved "https://registry.yarnpkg.com/react-use-websocket/-/react-use-websocket-4.8.1.tgz#be06a0bc956c6d56391a29cbe2caa6ae8edb5615"
+  integrity sha512-FTXuG5O+LFozmu1BRfrzl7UIQngECvGJmL7BHsK4TYXuVt+mCizVA8lT0hGSIF0Z0TedF7bOo1nRzOUdginhDw==
+
 react@18.2.0:
   version "18.2.0"
   resolved "https://registry.yarnpkg.com/react/-/react-18.2.0.tgz#555bd98592883255fa00de14f1151a917b5d77d5"
@@ -5440,6 +5510,14 @@ regexp.prototype.flags@^1.5.0:
     define-properties "^1.2.0"
     set-function-name "^2.0.0"
 
+remarkable@^2.0.1:
+  version "2.0.1"
+  resolved "https://registry.yarnpkg.com/remarkable/-/remarkable-2.0.1.tgz#280ae6627384dfb13d98ee3995627ca550a12f31"
+  integrity sha512-YJyMcOH5lrR+kZdmB0aJJ4+93bEojRZ1HGDn9Eagu6ibg7aVZhc3OWbbShRid+Q5eAfsEqWxpe+g5W5nYNfNiA==
+  dependencies:
+    argparse "^1.0.10"
+    autolinker "^3.11.0"
+
 require-directory@^2.1.1:
   version "2.1.1"
   resolved "https://registry.yarnpkg.com/require-directory/-/require-directory-2.1.1.tgz#8c64ad5fd30dab1c976e2344ffe7f792a6a6df42"
@@ -5638,6 +5716,16 @@ space-separated-tokens@^1.0.0:
   resolved "https://registry.yarnpkg.com/space-separated-tokens/-/space-separated-tokens-1.1.5.tgz#85f32c3d10d9682007e917414ddc5c26d1aa6899"
   integrity sha512-q/JSVd1Lptzhf5bkYm4ob4iWPjx0KiRe3sRFBNrVqbJkFaBm5vbbowy1mymoPNLRa52+oadOhJ+K49wsSeSjTA==
 
+speech-to-element@^0.1.66:
+  version "0.1.66"
+  resolved "https://registry.yarnpkg.com/speech-to-element/-/speech-to-element-0.1.66.tgz#911279115fa72bd997a92fab428ed857062e4ba0"
+  integrity sha512-tHDZ8ttFCsXtQLgWHDDVVTGuiCGWqkxRoIGLygBbU0DUsod2Ho89fws7OeCHpGOeDL9s5rBVpEqj45BsEIKy+Q==
+
+split-on-first@^3.0.0:
+  version "3.0.0"
+  resolved "https://registry.yarnpkg.com/split-on-first/-/split-on-first-3.0.0.tgz#f04959c9ea8101b9b0bbf35a61b9ebea784a23e7"
+  integrity sha512-qxQJTx2ryR0Dw0ITYyekNQWpz6f8dGd7vffGNflQQ3Iqj9NJ6qiZ7ELpZsJ/QBhIVAiDfXdag3+Gp8RvWa62AA==
+
 sprintf-js@~1.0.2:
   version "1.0.3"
   resolved "https://registry.yarnpkg.com/sprintf-js/-/sprintf-js-1.0.3.tgz#04e6926f662895354f3dd015203633b857297e2c"
@@ -5855,6 +5943,11 @@ tslib@^2.0.0, tslib@^2.0.3, tslib@^2.1.0, tslib@^2.4.0:
   resolved "https://registry.yarnpkg.com/tslib/-/tslib-2.6.2.tgz#703ac29425e7b37cd6fd456e92404d46d1f3e4ae"
   integrity sha512-AEYxH93jGFPn/a2iVAwW87VuUIkR1FVUKB77NwMF7nBTDkDrrT/Hpt/IrCJ0QXhW27jTBDcf5ZY7w6RiqTMw2Q==
 
+tslib@^2.3.0:
+  version "2.6.3"
+  resolved "https://registry.yarnpkg.com/tslib/-/tslib-2.6.3.tgz#0438f810ad7a9edcde7a241c3d80db693c8cbfe0"
+  integrity sha512-xNvxJEOUiWPGhUuUdQgAJPKOOJfGnIyKySOc09XkKsgdUV/3E2zvwZYdejjmRgPCgcym1juLH3226yA7sEFJKQ==
+
 type-check@^0.4.0, type-check@~0.4.0:
   version "0.4.0"
   resolved "https://registry.yarnpkg.com/type-check/-/type-check-0.4.0.tgz#07b8203bfa7056c0657050e3ccd2c37730bab8f1"

rasa/core/channels/rest.py

@@ -9,7 +9,6 @@ import structlog
 from asyncio import Queue, CancelledError
 from sanic import Blueprint, response
 from sanic.request import Request
-from sanic.response import HTTPResponse, ResponseStream
 from typing import (
     Text,
     Dict,
@@ -20,6 +19,7 @@ from typing import (
     NoReturn,
     Union,
 )
+from sanic.response import HTTPResponse, ResponseStream, BaseHTTPResponse
 
 import rasa.utils.endpoints
 from rasa.core.channels.channel import (
@@ -128,6 +128,54 @@ class RestInput(InputChannel):
 
         await task
 
+    async def receive_messages(
+        self, request: Request, on_new_message: Callable[[UserMessage], Awaitable[None]]
+    ) -> Union[BaseHTTPResponse, ResponseStream]:
+        sender_id = await self._extract_sender(request)
+        text = self._extract_message(request)
+        should_use_stream = rasa.utils.endpoints.bool_arg(
+            request, "stream", default=False
+        )
+        input_channel = self._extract_input_channel(request)
+        metadata = self.get_metadata(request)
+
+        if should_use_stream:
+            return ResponseStream(
+                partial(
+                    self.stream_response,
+                    on_new_message,
+                    text,
+                    sender_id,
+                    input_channel,
+                    metadata,
+                ),
+                content_type="text/event-stream",
+            )
+        else:
+            collector = CollectingOutputChannel()
+            # noinspection PyBroadException
+            try:
+                await on_new_message(
+                    UserMessage(
+                        text,
+                        collector,
+                        sender_id,
+                        input_channel=input_channel,
+                        metadata=metadata,
+                        headers=request.headers,
+                    )
+                )
+            except CancelledError:
+                structlogger.error(
+                    "rest.message.received.timeout", text=copy.deepcopy(text)
+                )
+            except Exception:
+                structlogger.exception(
+                    "rest.message.received.failure", text=copy.deepcopy(text)
+                )
+
+            return response.json(collector.messages)
+
     def blueprint(
         self, on_new_message: Callable[[UserMessage], Awaitable[None]]
     ) -> Blueprint:
@@ -149,51 +197,8 @@ class RestInput(InputChannel):
             return response.json({"status": "ok"})
 
         @custom_webhook.route("/webhook", methods=["POST"])
-        async def receive(request: Request) -> Union[ResponseStream, HTTPResponse]:
-            sender_id = await self._extract_sender(request)
-            text = self._extract_message(request)
-            should_use_stream = rasa.utils.endpoints.bool_arg(
-                request, "stream", default=False
-            )
-            input_channel = self._extract_input_channel(request)
-            metadata = self.get_metadata(request)
-
-            if should_use_stream:
-                return ResponseStream(
-                    partial(
-                        self.stream_response,
-                        on_new_message,
-                        text,
-                        sender_id,
-                        input_channel,
-                        metadata,
-                    ),
-                    content_type="text/event-stream",
-                )
-            else:
-                collector = CollectingOutputChannel()
-                # noinspection PyBroadException
-                try:
-                    await on_new_message(
-                        UserMessage(
-                            text,
-                            collector,
-                            sender_id,
-                            input_channel=input_channel,
-                            metadata=metadata,
-                            headers=request.headers,
-                        )
-                    )
-                except CancelledError:
-                    structlogger.error(
-                        "rest.message.received.timeout", text=copy.deepcopy(text)
-                    )
-                except Exception:
-                    structlogger.exception(
-                        "rest.message.received.failure", text=copy.deepcopy(text)
-                    )
-
-                return response.json(collector.messages)
+        async def receive(request: Request) -> Union[ResponseStream, BaseHTTPResponse]:
+            return await self.receive_messages(request, on_new_message)
 
         return custom_webhook
 

rasa/core/channels/socketio.py

@@ -49,9 +49,31 @@ class SocketIOOutput(OutputChannel):
     def __init__(self, sio: AsyncServer, bot_message_evt: Text) -> None:
         self.sio = sio
         self.bot_message_evt = bot_message_evt
+        self.last_event_timestamp = (
+            -1
+        )  # Initialize with -1 to send all events on first message
+
+    def _get_new_events(self) -> List[Dict[Text, Any]]:
+        """Get events that are newer than the last sent event."""
+        events = self.tracker_state.get("events", [])
+        new_events = [
+            event for event in events if event["timestamp"] > self.last_event_timestamp
+        ]
+        if new_events:
+            self.last_event_timestamp = new_events[-1]["timestamp"]
+        return new_events
 
     async def _send_message(self, socket_id: Text, response: Any) -> None:
         """Sends a message to the recipient using the bot event."""
+        # send tracker state (contains stack, slots and more)
+        await self.sio.emit("tracker_state", self.tracker_state, room=socket_id)
+
+        # send new events
+        new_events = self._get_new_events()
+        if new_events:
+            await self.sio.emit("rasa_events", new_events, room=socket_id)
+
+        # send bot response
         await self.sio.emit(self.bot_message_evt, response, room=socket_id)
 
     async def send_text_message(

rasa/core/channels/{audiocodes.py → voice_ready/audiocodes.py}

@@ -1,16 +1,20 @@
 import copy
-import datetime
+from datetime import datetime, timezone, timedelta
 import json
-import logging
 import uuid
 from typing import Any, Awaitable, Callable, Dict, List, Optional, Text, Union
+from dataclasses import asdict
 
 import structlog
 from jsonschema import ValidationError, validate
 from rasa.core import jobs
 from rasa.core.channels.channel import InputChannel, OutputChannel, UserMessage
-from rasa.core.channels.voice_aware.utils import validate_voice_license_scope
+from rasa.core.channels.voice_ready.utils import (
+    validate_voice_license_scope,
+    CallParameters,
+)
 from rasa.shared.constants import INTENT_MESSAGE_PREFIX
+from rasa.shared.core.constants import USER_INTENT_SESSION_START
 from rasa.shared.exceptions import RasaException
 from sanic import Blueprint, response
 from sanic.exceptions import NotFound, SanicException, ServerError
@@ -18,15 +22,37 @@ from sanic.request import Request
 from sanic.response import HTTPResponse
 
 
-logger = logging.getLogger(__name__)
 structlogger = structlog.get_logger()
 
 CHANNEL_NAME = "audiocodes"
 KEEP_ALIVE_SECONDS = 120
 KEEP_ALIVE_EXPIRATION_FACTOR = 1.5
-
-
-class Unauthorized(SanicException):
+EVENT_START = "start"
+EVENT_DTMF = "DTMF"
+ACTIVITY_MESSAGE = "message"
+ACTIVITY_EVENT = "event"
+INFO_UNKNOWN = "unknown"
+ACTIVITY_ID_KEY = "id"
+CREDENTIALS_TOKEN_KEY = "token"
+CREDENTIALS_USE_WEBSOCKET_KEY = "use_websocket"
+CREDENTIALS_KEEP_ALIVE_KEY = "keep_alive"
+CREDENTIALS_KEEP_ALIVE_EXPIRATION_FACTOR_KEY = "keep_alive_expiration_factor"
+CLEANUP_INTERVAL_MINUTES = 10
+
+
+def map_call_params(parameters: Dict[Text, Any]) -> CallParameters:
+    """Map the Audiocodes parameters to the CallParameters dataclass."""
+    return CallParameters(
+        call_id=parameters.get("vaigConversationId"),
+        user_phone=parameters.get("callee"),
+        bot_phone=parameters.get("caller"),
+        user_name=parameters.get("callerDisplayName"),
+        user_host=parameters.get("callerHost"),
+        bot_host=parameters.get("calleeHost"),
+    )
+
+
+class HttpUnauthorized(SanicException):
     """**Status**: 401 Not Authorized."""
 
     status_code = 401
@@ -41,30 +67,44 @@ class Conversation:
         self.update()
 
     def update(self) -> None:
-        self.last_activity: datetime.datetime = datetime.datetime.utcnow()
+        """Update the last activity time."""
+        self.last_activity: datetime = datetime.now(timezone.utc)
 
     @staticmethod
     def get_metadata(activity: Dict[Text, Any]) -> Optional[Dict[Text, Any]]:
+        """Get metadata from the activity."""
         return activity.get("parameters")
 
     @staticmethod
     def _handle_event(event: Dict[Text, Any]) -> Text:
-        text = f'{INTENT_MESSAGE_PREFIX}vaig_event_{event["name"]}'
-        event_params = {}
-        if "parameters" in event:
-            event_params.update(event["parameters"])
-        if "value" in event:
-            event_params.update({"value": event["value"]})
-        if len(event_params) > 0:
-            text += json.dumps(event_params)
+        """Handle start and DTMF event and return the corresponding text."""
+        structlogger.debug("audiocodes.handle.event", event_payload=event)
+        if "name" not in event:
+            structlogger.warning(
+                "audiocodes.handle.event.no_name_key", event_payload=event
+            )
+            return ""
+
+        if event["name"] == EVENT_START:
+            text = f"{INTENT_MESSAGE_PREFIX}{USER_INTENT_SESSION_START}"
+            event_params = asdict(map_call_params(event["parameters"]))
+        elif event["name"] == EVENT_DTMF:
+            text = f"{INTENT_MESSAGE_PREFIX}vaig_event_DTMF"
+            event_params = {"value": event["value"]}
+        else:
+            structlogger.warning(
+                "audiocodes.handle.event.unknown_event", event_payload=event
+            )
+            return ""
+
+        text += json.dumps(event_params)
         return text
 
-    def is_active_conversation(
-        self, now: datetime.datetime, delta: datetime.timedelta
-    ) -> bool:
+    def is_active_conversation(self, now: datetime, delta: timedelta) -> bool:
+        """Check if the conversation is active."""
         if now - self.last_activity > delta:
-            logger.warning(
-                f"Conversation {self.conversation_id} is invalid due to inactivity"
+            structlogger.warning(
+                "audiocodes.conversation.inactive", conversation=self.conversation_id
             )
             return False
         return True
@@ -75,24 +115,25 @@ class Conversation:
         output_channel: OutputChannel,
         on_new_message: Callable[[UserMessage], Awaitable[Any]],
     ) -> None:
-        logger.debug("(handle_activities) --- Activities:")
+        """Handle activities sent by Audiocodes."""
+        structlogger.debug("audiocodes.handle.activities")
         for activity in message["activities"]:
             text = None
-            if activity["id"] in self.activity_ids:
-                logger.warning(
-                    "Got activity that already handled. Activity ID:"
-                    f' {activity["id"]}'
+            if activity[ACTIVITY_ID_KEY] in self.activity_ids:
+                structlogger.warning(
+                    "audiocodes.handle.activities.duplicate_activity",
+                    activity_id=activity[ACTIVITY_ID_KEY],
                 )
                 continue
-            self.activity_ids.append(activity["id"])
-            if activity["type"] == "message":
+            self.activity_ids.append(activity[ACTIVITY_ID_KEY])
+            if activity["type"] == ACTIVITY_MESSAGE:
                 text = activity["text"]
-            elif activity["type"] == "event":
+            elif activity["type"] == ACTIVITY_EVENT:
                 text = self._handle_event(activity)
             else:
-                logger.warning(
-                    "Received an activity from audiocodes that we can not "
-                    f"handle. Activity: {activity}"
+                structlogger.warning(
+                    "audiocodes.handle.activities.unknown_activity_type",
+                    activity=activity,
                 )
             if not text:
                 continue
@@ -111,13 +152,14 @@ class Conversation:
                 elif isinstance(user_msg.text, str):
                     anonymized_info = user_msg.text
                 else:
-                    anonymized_info = "unknown"
+                    anonymized_info = INFO_UNKNOWN
 
                 structlogger.exception(
                     "audiocodes.handle.activities.failure",
                     user_message=copy.deepcopy(anonymized_info),
+                    error=e,
+                    exc_info=True,
                 )
-                logger.debug(e, exc_info=True)
 
                 await output_channel.send_custom_json(
                     self.conversation_id,
@@ -158,11 +200,12 @@ class AudiocodesInput(InputChannel):
             raise RasaException(f"Invalid credentials: {e.message}")
 
         return cls(
-            credentials.get("token", ""),
-            credentials.get("use_websocket", True),
-            credentials.get("keep_alive", KEEP_ALIVE_SECONDS),
+            credentials.get(CREDENTIALS_TOKEN_KEY, ""),
+            credentials.get(CREDENTIALS_USE_WEBSOCKET_KEY, True),
+            credentials.get(CREDENTIALS_KEEP_ALIVE_KEY, KEEP_ALIVE_SECONDS),
             credentials.get(
-                "keep_alive_expiration_factor", KEEP_ALIVE_EXPIRATION_FACTOR
+                CREDENTIALS_KEEP_ALIVE_EXPIRATION_FACTOR_KEY,
+                KEEP_ALIVE_EXPIRATION_FACTOR,
             ),
         )
 
@@ -185,12 +228,12 @@ class AudiocodesInput(InputChannel):
         if self.scheduler_job:
             self.scheduler_job.remove()
         self.scheduler_job = (await jobs.scheduler()).add_job(
-            self.clean_old_conversations, "interval", minutes=10
+            self.clean_old_conversations, "interval", minutes=CLEANUP_INTERVAL_MINUTES
         )
 
     def _check_token(self, token: Optional[Text]) -> None:
         if not token:
-            raise Unauthorized("Authentication token required.")
+            raise HttpUnauthorized("Authentication token required.")
 
     def _get_conversation(
         self, token: Optional[Text], conversation_id: Text
@@ -203,14 +246,11 @@ class AudiocodesInput(InputChannel):
         return conversation
 
     def clean_old_conversations(self) -> None:
-        logger.debug(
-            "Performing clean old conversations, current number:"
-            f" {len(self.conversations)}"
-        )
-        now = datetime.datetime.utcnow()
-        delta = datetime.timedelta(
-            seconds=self.keep_alive * self.keep_alive_expiration_factor
+        structlogger.debug(
+            "audiocodes.clean_old_conversations", current_number=len(self.conversations)
         )
+        now = datetime.now(timezone.utc)
+        delta = timedelta(seconds=self.keep_alive * self.keep_alive_expiration_factor)
         self.conversations = {
             k: v
             for k, v in self.conversations.items()
@@ -221,9 +261,8 @@ class AudiocodesInput(InputChannel):
         conversation_id = body["conversation"]
         if conversation_id in self.conversations:
             raise ServerError("Conversation already exists")
-        logger.debug(
-            "(handle_start_conversation) --- New Conversation has arrived."
-            f" Conversation: {conversation_id}"
+        structlogger.debug(
+            "audiocodes.handle_start_conversation", conversation=conversation_id
         )
         self.conversations[conversation_id] = Conversation(conversation_id)
         urls = {
@@ -248,16 +287,15 @@ class AudiocodesInput(InputChannel):
             """Triggered on new websocket connection."""
             if self.use_websocket is False:
                 raise ConnectionRefusedError("websocket is unavailable")
-            logger.debug(
-                "(new_client_connection) --- New client is trying to connect."
-                f" Conversation: {conversation_id}"
+            structlogger.debug(
+                "audiocodes.new_client_connection", conversation=conversation_id
             )
             conversation = self._get_conversation(request.token, conversation_id)
             if conversation:
                 if conversation.ws:
-                    logger.debug(
-                        "(new_client_connection) --- The client was already connected."
-                        f" Conversation: {conversation_id}"
+                    structlogger.debug(
+                        "audiocodes.new_client_connection.already_connected",
+                        conversation=conversation_id,
                     )
                 else:
                     conversation.ws = ws
@@ -265,11 +303,9 @@ class AudiocodesInput(InputChannel):
             try:
                 await ws.recv()
             except Exception:
-                logger.debug(
-                    (
-                        "(new_client_connection) --- Websocket was closed by client: "
-                        f"{conversation_id}"
-                    )
+                structlogger.warning(
+                    "audiocodes.new_client_connection.closed",
+                    conversation=conversation_id,
                 )
                 if conversation:
                     conversation.ws = None
@@ -308,10 +344,7 @@ class AudiocodesInput(InputChannel):
             Example of payload:
             {"conversation": <conversation_id>, "activities": List[Activity]}.
             """
-            logger.debug(
-                "(on_activities) --- New activities from the user. Conversation: "
-                f"{conversation_id}"
-            )
+            structlogger.debug("audiocodes.on_activities", conversation=conversation_id)
             conversation = self._get_conversation(request.token, conversation_id)
             if conversation is None:
                 return response.json({})
@@ -353,13 +386,18 @@ class AudiocodesInput(InputChannel):
             reason = json.dumps({"reason": request.json.get("reason")})
             await on_new_message(
                 UserMessage(
-                    text=f"{INTENT_MESSAGE_PREFIX}vaig_event_end{reason}",
+                    text=f"{INTENT_MESSAGE_PREFIX}session_end",
                     output_channel=None,
                     sender_id=conversation_id,
+                    metadata=reason,
                 )
             )
             del self.conversations[conversation_id]
-            logger.debug("(disconnect) --- Conversation was deleted")
+            structlogger.debug(
+                "audiocodes.disconnect",
+                conversation=conversation_id,
+                request=request.json,
+            )
             return response.json({})
 
         @ac_webhook.route("/conversation/<conversation_id>/keepalive", methods=["POST"])
@@ -397,7 +435,7 @@ class AudiocodesOutput(OutputChannel):
         )
         message.update(
             {
-                "timestamp": datetime.datetime.utcnow().isoformat("T")[:-3] + "Z",
+                "timestamp": datetime.now(timezone.utc).isoformat("T")[:-3] + "Z",
                 "id": str(uuid.uuid4()),
             }
         )
@@ -429,6 +467,10 @@ class AudiocodesOutput(OutputChannel):
         """Send an activity."""
         await self.add_message(json_message)
 
+    async def hangup(self, recipient_id: Text, **kwargs: Any) -> None:
+        """Indicate that the conversation should be ended."""
+        await self.add_message({"type": "event", "name": "hangup"})
+
 
 class WebsocketOutput(AudiocodesOutput):
     def __init__(self, ws: Any, conversation_id: Text) -> None: