pinecall-protocol 0.1.0__py3-none-any.whl

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Files changed (22) hide show
  1. pinecall_protocol/__init__.py +41 -0
  2. pinecall_protocol/_base.py +13 -0
  3. pinecall_protocol/_version.py +4 -0
  4. pinecall_protocol/codec.py +52 -0
  5. pinecall_protocol/commands.py +208 -0
  6. pinecall_protocol/defs.py +407 -0
  7. pinecall_protocol/envelope.py +30 -0
  8. pinecall_protocol/events.py +471 -0
  9. pinecall_protocol/fixtures/__init__.py +7 -0
  10. pinecall_protocol/fixtures/call-log-golden.json +127 -0
  11. pinecall_protocol/fixtures/call-log-golden.state.json +39 -0
  12. pinecall_protocol/metrics.py +303 -0
  13. pinecall_protocol/py.typed +0 -0
  14. pinecall_protocol/registry.py +341 -0
  15. pinecall_protocol/rest.py +344 -0
  16. pinecall_protocol/room.py +83 -0
  17. pinecall_protocol/state.py +241 -0
  18. pinecall_protocol/verbs.py +63 -0
  19. pinecall_protocol-0.1.0.dist-info/METADATA +15 -0
  20. pinecall_protocol-0.1.0.dist-info/RECORD +22 -0
  21. pinecall_protocol-0.1.0.dist-info/WHEEL +4 -0
  22. pinecall_protocol-0.1.0.dist-info/licenses/LICENSE +202 -0
pinecall_protocol/fixtures/call-log-golden.json ADDED
@@ -0,0 +1,127 @@
1
+ [
2
+ {"seq": 1, "ts": 1786537500.0, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "call.ringing", "ephemeral": false, "data": {"channel": "phone", "from": "+34600123456", "to": "+34910000001", "route": {"channel": "phone", "number": "+34910000001", "label": "centralita"}, "caller": {"id": "ct_7d1e", "phone": "+34600123456", "name": "Marta Ruiz"}, "external_id": "SIP-7f3a91"}},
3
+ {"seq": 2, "ts": 1786537500.018, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "room.opened", "ephemeral": false, "data": {"name": "call-CA_8f4a2c", "sid": "RM_c4b2e9a17d3f", "channel": "phone"}},
4
+ {"seq": 3, "ts": 1786537500.041, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "participant.joined", "ephemeral": false, "data": {"identity": "sip_+34600123456", "kind": "caller", "name": "+34600123456", "attributes": {"sip.callID": "SIP-7f3a91", "sip.callStatus": "active", "sip.trunkID": "ST_9e2d4a1c7b", "sip.trunkPhoneNumber": "+34910000001", "sip.phoneNumber": "+34600123456", "sip.ruleID": "SDR_5f1a8c3e2b", "sip.h.x-pinecall-route": "centralita"}}},
5
+ {"seq": 4, "ts": 1786537500.094, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "memory.ops", "ephemeral": false, "data": {"ops": [{"op": "recall", "contact": "ct_7d1e", "query": "Marta Ruiz +34600123456", "facts": [{"id": "mem_01", "text": "Prefiere citas por la mañana", "score": 0.81, "source": "CA_3b11e0"}, {"id": "mem_02", "text": "Paciente de la Dra. Vidal desde 2024", "score": 0.74, "source": "CA_3b11e0"}], "took_ms": 92}]}},
6
+ {"seq": 5, "ts": 1786537500.131, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "state.changed", "ephemeral": false, "data": {"state": {"patient": {"id": "P-2231", "name": "Marta Ruiz"}, "slots": [], "booking": null, "stage": "greeting"}, "changed": ["patient", "stage"]}},
7
+ {"seq": 6, "ts": 1786537500.133, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "prompt.changed", "ephemeral": false, "data": {"name": "identity", "hash": "3f9c1a7e4b2d8c6f0e5a9b3d7c1f2e8a4b6d0c9e1f3a5b7d9c2e4f6a8b0d1c3e", "chars": 1840}},
8
+ {"seq": 7, "ts": 1786537500.134, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "prompt.changed", "ephemeral": false, "data": {"name": "view", "hash": "a1b2c3d4e5f60718293a4b5c6d7e8f9012345678abcdef0123456789abcdef01", "chars": 212}},
9
+ {"seq": 8, "ts": 1786537500.135, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "tools.changed", "ephemeral": false, "data": {"visible": ["find_slots", "book_slot"]}},
10
+ {"seq": 9, "ts": 1786537500.377, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "participant.joined", "ephemeral": false, "data": {"identity": "agent-AJ_5d2e8f", "kind": "agent", "name": "clinica-norte", "attributes": {"lk.agent.state": "initializing"}}},
11
+ {"seq": 10, "ts": 1786537500.412, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "call.started", "ephemeral": false, "data": {"channel": "phone", "direction": "inbound", "from": "+34600123456", "to": "+34910000001", "caller": {"id": "ct_7d1e", "phone": "+34600123456", "name": "Marta Ruiz"}, "started_at": 1786537500.412}},
12
+ {"seq": 11, "ts": 1786537500.413, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "initializing"}},
13
+ {"seq": 12, "ts": 1786537500.64, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "listening"}},
14
+ {"seq": 13, "ts": 1786537500.702, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "speaking"}},
15
+ {"seq": 14, "ts": 1786537500.938, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.tts", "ephemeral": false, "data": {"type": "tts_metrics", "label": "elevenlabs.TTS", "request_id": "tts_g0", "timestamp": 1786537500.938, "ttfb": 0.212, "duration": 0.96, "audio_duration": 3.9, "cancelled": false, "characters_count": 62, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "segment_id": "seg_g0_0", "speech_id": "speech_g0", "metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}}},
16
+ {"seq": 15, "ts": 1786537500.951, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.transcript", "ephemeral": true, "data": {"speech_id": "speech_g0", "text": "Clínica Norte, buenos días.", "final": false}},
17
+ {"seq": 16, "ts": 1786537501.41, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.vad", "ephemeral": true, "data": {"type": "vad_metrics", "label": "silero.VAD", "timestamp": 1786537501.41, "idle_time": 0.98, "inference_duration_total": 0.021, "inference_count": 32, "metadata": {"model_name": "silero", "model_provider": "livekit"}}},
18
+ {"seq": 17, "ts": 1786537504.68, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.agent", "ephemeral": false, "data": {"speech_id": "speech_g0", "item_id": "item_a0", "text": "Clínica Norte, buenos días. Soy Ana, ¿en qué puedo ayudarle?", "interrupted": false, "metrics": {"started_speaking_at": 1786537500.736, "stopped_speaking_at": 1786537504.63, "tts_node_ttfb": 0.212, "playback_latency": 0.004, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}}}},
19
+ {"seq": 18, "ts": 1786537504.681, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "listening"}},
20
+ {"seq": 19, "ts": 1786537505.93, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "speaking"}},
21
+ {"seq": 20, "ts": 1786537505.94, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "participant.speaking", "ephemeral": true, "data": {"identity": "sip_+34600123456", "speaking": true}},
22
+ {"seq": 21, "ts": 1786537506.41, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.transcript", "ephemeral": true, "data": {"text": "hola quería", "final": false, "language": "es"}},
23
+ {"seq": 22, "ts": 1786537507.72, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.transcript", "ephemeral": true, "data": {"text": "hola quería pedir cita con la doctora", "final": false, "language": "es"}},
24
+ {"seq": 23, "ts": 1786537508.56, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "listening"}},
25
+ {"seq": 24, "ts": 1786537508.69, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.transcript", "ephemeral": true, "data": {"text": "Hola, quería pedir cita con la doctora Vidal.", "final": true, "language": "es", "confidence": 0.94}},
26
+ {"seq": 25, "ts": 1786537508.702, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.stt", "ephemeral": false, "data": {"type": "stt_metrics", "label": "soniox.STT", "request_id": "stt_01", "timestamp": 1786537508.702, "duration": 0.0, "audio_duration": 3.4, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}}},
27
+ {"seq": 26, "ts": 1786537508.874, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.eot", "ephemeral": false, "data": {"type": "eot_inference_metrics", "timestamp": 1786537508.874, "total_duration": 0.312, "detection_delay": 0.298, "prediction_duration": 0.041, "num_requests": 1, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}}},
28
+ {"seq": 27, "ts": 1786537508.98, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.eou", "ephemeral": false, "data": {"type": "eou_metrics", "timestamp": 1786537508.98, "end_of_utterance_delay": 0.41, "transcription_delay": 0.18, "on_user_turn_completed_delay": 0.003, "speech_id": "speech_01", "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}}},
29
+ {"seq": 28, "ts": 1786537508.981, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.user", "ephemeral": false, "data": {"speech_id": "speech_01", "item_id": "item_u1", "text": "Hola, quería pedir cita con la doctora Vidal.", "language": "es", "transcript_confidence": 0.94, "metrics": {"started_speaking_at": 1786537505.93, "stopped_speaking_at": 1786537508.56, "transcription_delay": 0.18, "end_of_turn_delay": 0.41, "on_user_turn_completed_delay": 0.003, "stt_metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}}}},
30
+ {"seq": 29, "ts": 1786537508.982, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "thinking"}},
31
+ {"seq": 30, "ts": 1786537509.43, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.vad", "ephemeral": true, "data": {"type": "vad_metrics", "label": "silero.VAD", "timestamp": 1786537509.43, "idle_time": 0.91, "inference_duration_total": 0.024, "inference_count": 33, "metadata": {"model_name": "silero", "model_provider": "livekit"}}},
32
+ {"seq": 31, "ts": 1786537509.47, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "speaking"}},
33
+ {"seq": 32, "ts": 1786537509.66, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.tts", "ephemeral": false, "data": {"type": "tts_metrics", "label": "elevenlabs.TTS", "request_id": "tts_01", "timestamp": 1786537509.66, "ttfb": 0.19, "duration": 0.72, "audio_duration": 2.2, "cancelled": false, "characters_count": 38, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "segment_id": "seg_01_0", "speech_id": "speech_01", "metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}}},
34
+ {"seq": 33, "ts": 1786537510.87, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.llm", "ephemeral": false, "data": {"type": "llm_metrics", "label": "anthropic.LLM", "request_id": "req_a1", "timestamp": 1786537510.87, "duration": 1.88, "ttft": 0.48, "cancelled": false, "completion_tokens": 42, "prompt_tokens": 2140, "prompt_cached_tokens": 1900, "cache_creation_tokens": 0, "reasoning_tokens": 0, "total_tokens": 2182, "tokens_per_second": 29.6, "speech_id": "speech_01", "metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}},
35
+ {"seq": 34, "ts": 1786537510.91, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.tts", "ephemeral": false, "data": {"type": "tts_metrics", "label": "elevenlabs.TTS", "request_id": "tts_02", "timestamp": 1786537510.91, "ttfb": 0.171, "duration": 0.68, "audio_duration": 2.6, "cancelled": false, "characters_count": 41, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "segment_id": "seg_01_1", "speech_id": "speech_01", "metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}}},
36
+ {"seq": 35, "ts": 1786537513.93, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.agent", "ephemeral": false, "data": {"speech_id": "speech_01", "item_id": "item_a1", "text": "Claro, Marta. ¿Le viene bien por la mañana, como la última vez?", "interrupted": false, "metrics": {"started_speaking_at": 1786537509.46, "stopped_speaking_at": 1786537513.88, "tts_node_ttfb": 0.19, "playback_latency": 0.004, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "llm_node_ttft": 0.48, "llm_node_tps": 29.6, "llm_node_ttfs": 0.61, "e2e_latency": 0.87, "provider_request_ids": ["req_a1"], "llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}}},
37
+ {"seq": 36, "ts": 1786537513.931, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "listening"}},
38
+ {"seq": 37, "ts": 1786537515.12, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "speaking"}},
39
+ {"seq": 38, "ts": 1786537515.9, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.transcript", "ephemeral": true, "data": {"text": "sí el jueves", "final": false, "language": "es"}},
40
+ {"seq": 40, "ts": 1786537518.34, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "log.gap", "ephemeral": true, "data": {"from_seq": 39, "to_seq": 40, "snapshot": null}},
41
+ {"seq": 41, "ts": 1786537518.35, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "listening"}},
42
+ {"seq": 42, "ts": 1786537518.47, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.transcript", "ephemeral": true, "data": {"text": "Sí, el jueves si puede ser. ¿Y cuánto cuesta la revisión?", "final": true, "language": "es", "confidence": 0.91}},
43
+ {"seq": 43, "ts": 1786537518.48, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.stt", "ephemeral": false, "data": {"type": "stt_metrics", "label": "soniox.STT", "request_id": "stt_02", "timestamp": 1786537518.48, "duration": 0.0, "audio_duration": 4.1, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}}},
44
+ {"seq": 44, "ts": 1786537518.612, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.eot", "ephemeral": false, "data": {"type": "eot_inference_metrics", "timestamp": 1786537518.612, "total_duration": 0.301, "detection_delay": 0.287, "prediction_duration": 0.039, "num_requests": 1, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}}},
45
+ {"seq": 45, "ts": 1786537518.76, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.eou", "ephemeral": false, "data": {"type": "eou_metrics", "timestamp": 1786537518.76, "end_of_utterance_delay": 0.39, "transcription_delay": 0.13, "on_user_turn_completed_delay": 0.002, "speech_id": "speech_02", "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}}},
46
+ {"seq": 46, "ts": 1786537518.761, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.user", "ephemeral": false, "data": {"speech_id": "speech_02", "item_id": "item_u2", "text": "Sí, el jueves si puede ser. ¿Y cuánto cuesta la revisión?", "language": "es", "transcript_confidence": 0.91, "metrics": {"started_speaking_at": 1786537515.12, "stopped_speaking_at": 1786537518.35, "transcription_delay": 0.13, "end_of_turn_delay": 0.39, "on_user_turn_completed_delay": 0.002, "stt_metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}}}},
47
+ {"seq": 47, "ts": 1786537518.762, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "thinking"}},
48
+ {"seq": 48, "ts": 1786537518.801, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "docs.sources", "ephemeral": false, "data": {"query": "precio revisión doctora Vidal", "sources": [{"id": "kb_012", "path": "tarifas.md", "heading": "Revisión y limpieza", "score": 0.0623, "excerpt": "Revisión: 45 €. Limpieza: 60 €."}, {"id": "kb_004", "path": "faq/horarios.md", "heading": "Horario de consulta", "score": 0.0411, "excerpt": "Lunes a viernes de 9:00 a 20:00."}], "took_ms": 38, "speech_id": "speech_02"}},
49
+ {"seq": 49, "ts": 1786537519.41, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "tool.call", "ephemeral": false, "data": {"call_id": "toolu_01", "name": "find_slots", "arguments": {"doctor": "vidal", "day": "2026-08-13", "period": "morning"}, "speech_id": "speech_02"}},
50
+ {"seq": 50, "ts": 1786537519.412, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.llm", "ephemeral": false, "data": {"type": "llm_metrics", "label": "anthropic.LLM", "request_id": "req_a2", "timestamp": 1786537519.412, "duration": 0.61, "ttft": 0.51, "cancelled": false, "completion_tokens": 61, "prompt_tokens": 2318, "prompt_cached_tokens": 1900, "cache_creation_tokens": 190, "reasoning_tokens": 0, "total_tokens": 2379, "tokens_per_second": 33.1, "speech_id": "speech_02", "metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}},
51
+ {"seq": 51, "ts": 1786537519.624, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "tool.result", "ephemeral": false, "data": {"call_id": "toolu_01", "name": "find_slots", "output": {"slots": ["09:30", "11:00"]}, "summary": "2 huecos el jueves por la mañana", "duration_s": 0.212}},
52
+ {"seq": 52, "ts": 1786537519.631, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "state.changed", "ephemeral": false, "data": {"state": {"patient": {"id": "P-2231", "name": "Marta Ruiz"}, "slots": ["09:30", "11:00"], "booking": null, "stage": "choosing"}, "changed": ["slots", "stage"], "cause": {"kind": "tool", "tool": "find_slots", "call_id": "toolu_01"}}},
53
+ {"seq": 53, "ts": 1786537519.633, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "prompt.changed", "ephemeral": false, "data": {"name": "view", "hash": "b7e1d0c9a8f7e6d5c4b3a2918070605f4e3d2c1b0a9f8e7d6c5b4a392817160f", "chars": 298}},
54
+ {"seq": 54, "ts": 1786537519.634, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "tools.changed", "ephemeral": false, "data": {"visible": ["find_slots", "book_slot"]}},
55
+ {"seq": 55, "ts": 1786537520.09, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "speaking"}},
56
+ {"seq": 56, "ts": 1786537520.27, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.tts", "ephemeral": false, "data": {"type": "tts_metrics", "label": "elevenlabs.TTS", "request_id": "tts_03", "timestamp": 1786537520.27, "ttfb": 0.183, "duration": 0.81, "audio_duration": 3.1, "cancelled": false, "characters_count": 52, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "segment_id": "seg_02_0", "speech_id": "speech_02", "metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}}},
57
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58
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59
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+ {"seq": 60, "ts": 1786537526.41, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.agent", "ephemeral": false, "data": {"speech_id": "speech_02", "item_id": "item_a2", "text": "El jueves tengo a las nueve y media o a las once. La revisión son 45 euros. ¿Cuál prefiere?", "interrupted": false, "metrics": {"started_speaking_at": 1786537520.08, "stopped_speaking_at": 1786537526.36, "tts_node_ttfb": 0.18, "playback_latency": 0.004, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "llm_node_ttft": 0.51, "llm_node_tps": 32.2, "llm_node_ttfs": 1.21, "e2e_latency": 1.72, "provider_request_ids": ["req_a2", "req_a3"], "llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}}},
61
+ {"seq": 61, "ts": 1786537526.411, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "listening"}},
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63
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64
+ {"seq": 64, "ts": 1786537526.623, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "prompt.changed", "ephemeral": false, "data": {"name": "view", "hash": "d4e6f8a0b2c4d6e8f0a2b4c6d8e0f2a4b6c8d0e2f4a6b8c0d2e4f6a8b0c2d4e6", "chars": 322}},
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66
+ {"seq": 66, "ts": 1786537527.071, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "speaking"}},
67
+ {"seq": 67, "ts": 1786537527.261, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.tts", "ephemeral": false, "data": {"type": "tts_metrics", "label": "elevenlabs.TTS", "request_id": "tts_r1", "timestamp": 1786537527.261, "ttfb": 0.177, "duration": 0.74, "audio_duration": 3.1, "cancelled": false, "characters_count": 83, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "segment_id": "seg_r1_0", "speech_id": "speech_r1", "metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}}},
68
+ {"seq": 68, "ts": 1786537527.581, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.llm", "ephemeral": false, "data": {"type": "llm_metrics", "label": "anthropic.LLM", "request_id": "req_r1", "timestamp": 1786537527.581, "duration": 0.93, "ttft": 0.39, "cancelled": false, "completion_tokens": 31, "prompt_tokens": 2588, "prompt_cached_tokens": 2090, "cache_creation_tokens": 0, "reasoning_tokens": 0, "total_tokens": 2619, "tokens_per_second": 33.1, "speech_id": "speech_r1", "metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}},
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+ {"seq": 69, "ts": 1786537530.311, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.agent", "ephemeral": false, "data": {"speech_id": "speech_r1", "item_id": "item_ar1", "text": "Ah, y me acaba de quedar libre un hueco a las diez y cuarto, por si le viene mejor.", "interrupted": false, "metrics": {"started_speaking_at": 1786537527.091, "stopped_speaking_at": 1786537530.261, "tts_node_ttfb": 0.177, "playback_latency": 0.004, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "llm_node_ttft": 0.39, "llm_node_tps": 33.1, "llm_node_ttfs": 0.62, "provider_request_ids": ["req_r1"], "llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}}},
70
+ {"seq": 70, "ts": 1786537530.312, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "listening"}},
71
+ {"seq": 71, "ts": 1786537531.8, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "speaking"}},
72
+ {"seq": 72, "ts": 1786537533.11, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "listening"}},
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+ {"seq": 73, "ts": 1786537533.22, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.transcript", "ephemeral": true, "data": {"text": "A las nueve y media.", "final": true, "language": "es", "confidence": 0.97}},
74
+ {"seq": 74, "ts": 1786537533.23, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.stt", "ephemeral": false, "data": {"type": "stt_metrics", "label": "soniox.STT", "request_id": "stt_03", "timestamp": 1786537533.23, "duration": 0.0, "audio_duration": 1.6, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}}},
75
+ {"seq": 75, "ts": 1786537533.36, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.eot", "ephemeral": false, "data": {"type": "eot_inference_metrics", "timestamp": 1786537533.36, "total_duration": 0.296, "detection_delay": 0.281, "prediction_duration": 0.037, "num_requests": 1, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}}},
76
+ {"seq": 76, "ts": 1786537533.49, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.eou", "ephemeral": false, "data": {"type": "eou_metrics", "timestamp": 1786537533.49, "end_of_utterance_delay": 0.38, "transcription_delay": 0.11, "on_user_turn_completed_delay": 0.002, "speech_id": "speech_03", "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}}},
77
+ {"seq": 77, "ts": 1786537533.491, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.user", "ephemeral": false, "data": {"speech_id": "speech_03", "item_id": "item_u3", "text": "A las nueve y media.", "language": "es", "transcript_confidence": 0.97, "metrics": {"started_speaking_at": 1786537531.8, "stopped_speaking_at": 1786537533.11, "transcription_delay": 0.11, "end_of_turn_delay": 0.38, "on_user_turn_completed_delay": 0.002, "stt_metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}}}},
78
+ {"seq": 78, "ts": 1786537533.492, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "thinking"}},
79
+ {"seq": 79, "ts": 1786537534.04, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "tool.call", "ephemeral": false, "data": {"call_id": "toolu_02", "name": "book_slot", "arguments": {"doctor": "vidal", "at": "2026-08-13T09:30", "patient": "P-2231"}, "speech_id": "speech_03"}},
80
+ {"seq": 80, "ts": 1786537534.042, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.llm", "ephemeral": false, "data": {"type": "llm_metrics", "label": "anthropic.LLM", "request_id": "req_a4", "timestamp": 1786537534.042, "duration": 0.55, "ttft": 0.46, "cancelled": false, "completion_tokens": 54, "prompt_tokens": 2571, "prompt_cached_tokens": 2090, "cache_creation_tokens": 372, "reasoning_tokens": 0, "total_tokens": 2625, "tokens_per_second": 34.0, "speech_id": "speech_03", "metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}},
81
+ {"seq": 81, "ts": 1786537534.051, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "confirm.request", "ephemeral": false, "data": {"tool": "book_slot", "call_id": "toolu_02", "arguments": {"doctor": "vidal", "at": "2026-08-13T09:30", "patient": "P-2231"}, "audience": "sha256:9b2e4f6a8c0d1e3f5a7b9c1d3e5f7a9b1c3d5e7f9a1b3c5d7e9f1a3b5c7d9e1f", "phrase": "Le reservo revisión con la doctora Vidal el jueves 13 a las nueve y media. ¿Confirmo?", "ttl_s": 120}},
82
+ {"seq": 82, "ts": 1786537534.06, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "speaking"}},
83
+ {"seq": 83, "ts": 1786537534.24, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.tts", "ephemeral": false, "data": {"type": "tts_metrics", "label": "elevenlabs.TTS", "request_id": "tts_06", "timestamp": 1786537534.24, "ttfb": 0.177, "duration": 0.93, "audio_duration": 4.6, "cancelled": false, "characters_count": 78, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "segment_id": "seg_03_0", "speech_id": "speech_03", "metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}}},
84
+ {"seq": 84, "ts": 1786537539.02, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.agent", "ephemeral": false, "data": {"speech_id": "speech_03", "item_id": "item_a3", "text": "Le reservo revisión con la doctora Vidal el jueves 13 a las nueve y media. ¿Confirmo?", "interrupted": false, "metrics": {"started_speaking_at": 1786537534.05, "stopped_speaking_at": 1786537538.97, "tts_node_ttfb": 0.18, "playback_latency": 0.004, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "llm_node_ttft": 0.46, "llm_node_tps": 34.0, "llm_node_ttfs": 0.52, "e2e_latency": 0.94, "provider_request_ids": ["req_a4"], "llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}}},
85
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86
+ {"seq": 86, "ts": 1786537539.7, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "speaking"}},
87
+ {"seq": 87, "ts": 1786537540.51, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "listening"}},
88
+ {"seq": 88, "ts": 1786537540.62, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.transcript", "ephemeral": true, "data": {"text": "Sí, confirmo.", "final": true, "language": "es", "confidence": 0.98}},
89
+ {"seq": 89, "ts": 1786537540.63, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.stt", "ephemeral": false, "data": {"type": "stt_metrics", "label": "soniox.STT", "request_id": "stt_04", "timestamp": 1786537540.63, "duration": 0.0, "audio_duration": 1.1, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}}},
90
+ {"seq": 90, "ts": 1786537540.75, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.eot", "ephemeral": false, "data": {"type": "eot_inference_metrics", "timestamp": 1786537540.75, "total_duration": 0.29, "detection_delay": 0.276, "prediction_duration": 0.036, "num_requests": 1, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}}},
91
+ {"seq": 91, "ts": 1786537540.88, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.eou", "ephemeral": false, "data": {"type": "eou_metrics", "timestamp": 1786537540.88, "end_of_utterance_delay": 0.37, "transcription_delay": 0.11, "on_user_turn_completed_delay": 0.002, "speech_id": "speech_04", "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}}},
92
+ {"seq": 92, "ts": 1786537540.881, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.user", "ephemeral": false, "data": {"speech_id": "speech_04", "item_id": "item_u4", "text": "Sí, confirmo.", "language": "es", "transcript_confidence": 0.98, "metrics": {"started_speaking_at": 1786537539.7, "stopped_speaking_at": 1786537540.51, "transcription_delay": 0.11, "end_of_turn_delay": 0.37, "on_user_turn_completed_delay": 0.002, "stt_metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}}}},
93
+ {"seq": 93, "ts": 1786537540.882, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "confirm.granted", "ephemeral": false, "data": {"tool": "book_slot", "call_id": "toolu_02", "audience": "sha256:9b2e4f6a8c0d1e3f5a7b9c1d3e5f7a9b1c3d5e7f9a1b3c5d7e9f1a3b5c7d9e1f", "said": "Sí, confirmo.", "ttl_s": 120}},
94
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95
+ {"seq": 95, "ts": 1786537541.53, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "tool.result", "ephemeral": false, "data": {"call_id": "toolu_02", "name": "book_slot", "output": {"booking": "BK-5521", "at": "2026-08-13T09:30"}, "summary": "Reservado BK-5521", "duration_s": 0.641}},
96
+ {"seq": 96, "ts": 1786537541.536, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "state.changed", "ephemeral": false, "data": {"state": {"patient": {"id": "P-2231", "name": "Marta Ruiz"}, "slots": ["09:30", "11:00"], "booking": "BK-5521", "stage": "booked"}, "changed": ["booking", "stage"], "cause": {"kind": "tool", "tool": "book_slot", "call_id": "toolu_02"}}},
97
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99
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100
+ {"seq": 100, "ts": 1786537541.97, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "speaking"}},
101
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102
+ {"seq": 102, "ts": 1786537542.91, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.llm", "ephemeral": false, "data": {"type": "llm_metrics", "label": "anthropic.LLM", "request_id": "req_a5", "timestamp": 1786537542.91, "duration": 1.31, "ttft": 0.43, "cancelled": false, "completion_tokens": 47, "prompt_tokens": 2703, "prompt_cached_tokens": 2462, "cache_creation_tokens": 0, "reasoning_tokens": 0, "total_tokens": 2750, "tokens_per_second": 30.8, "speech_id": "speech_04", "metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}},
103
+ {"seq": 103, "ts": 1786537543.22, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.tts", "ephemeral": false, "data": {"type": "tts_metrics", "label": "elevenlabs.TTS", "request_id": "tts_08", "timestamp": 1786537543.22, "ttfb": 0.168, "duration": 0.41, "audio_duration": 1.4, "cancelled": true, "characters_count": 12, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "segment_id": "seg_04_1", "speech_id": "speech_04", "metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}}},
104
+ {"seq": 104, "ts": 1786537545.41, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "speaking"}},
105
+ {"seq": 105, "ts": 1786537545.73, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.interruption", "ephemeral": false, "data": {"type": "interruption_metrics", "timestamp": 1786537545.73, "total_duration": 0.062, "prediction_duration": 0.018, "detection_delay": 0.31, "num_interruptions": 1, "num_backchannels": 0, "num_requests": 12, "metadata": {"model_name": "adaptive", "model_provider": "livekit"}}},
106
+ {"seq": 106, "ts": 1786537545.74, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.agent", "ephemeral": false, "data": {"speech_id": "speech_04", "item_id": "item_a4", "text": "Listo, queda reservada. Le llegará un SMS con la", "interrupted": true, "metrics": {"started_speaking_at": 1786537541.96, "stopped_speaking_at": 1786537545.73, "tts_node_ttfb": 0.17, "playback_latency": 0.004, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "llm_node_ttft": 0.43, "llm_node_tps": 30.8, "llm_node_ttfs": 0.49, "e2e_latency": 1.08, "provider_request_ids": ["req_a5"], "llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}}},
107
+ {"seq": 107, "ts": 1786537545.741, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "listening"}},
108
+ {"seq": 108, "ts": 1786537546.88, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "listening"}},
109
+ {"seq": 109, "ts": 1786537546.99, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.transcript", "ephemeral": true, "data": {"text": "Vale, muchas gracias, hasta luego.", "final": true, "language": "es", "confidence": 0.96}},
110
+ {"seq": 110, "ts": 1786537547.0, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.stt", "ephemeral": false, "data": {"type": "stt_metrics", "label": "soniox.STT", "request_id": "stt_05", "timestamp": 1786537547.0, "duration": 0.0, "audio_duration": 1.9, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}}},
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+ {"seq": 111, "ts": 1786537547.13, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.eot", "ephemeral": false, "data": {"type": "eot_inference_metrics", "timestamp": 1786537547.13, "total_duration": 0.288, "detection_delay": 0.274, "prediction_duration": 0.035, "num_requests": 1, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}}},
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+ {"seq": 112, "ts": 1786537547.26, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.eou", "ephemeral": false, "data": {"type": "eou_metrics", "timestamp": 1786537547.26, "end_of_utterance_delay": 0.38, "transcription_delay": 0.11, "on_user_turn_completed_delay": 0.002, "speech_id": "speech_05", "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}}},
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+ {"seq": 113, "ts": 1786537547.261, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.user", "ephemeral": false, "data": {"speech_id": "speech_05", "item_id": "item_u5", "text": "Vale, muchas gracias, hasta luego.", "language": "es", "transcript_confidence": 0.96, "metrics": {"started_speaking_at": 1786537545.41, "stopped_speaking_at": 1786537546.88, "transcription_delay": 0.11, "end_of_turn_delay": 0.38, "on_user_turn_completed_delay": 0.002, "stt_metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}}}},
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+ {"seq": 114, "ts": 1786537547.262, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "thinking"}},
115
+ {"seq": 115, "ts": 1786537547.71, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "speaking"}},
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+ {"seq": 116, "ts": 1786537547.89, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.tts", "ephemeral": false, "data": {"type": "tts_metrics", "label": "elevenlabs.TTS", "request_id": "tts_09", "timestamp": 1786537547.89, "ttfb": 0.166, "duration": 0.52, "audio_duration": 1.9, "cancelled": false, "characters_count": 28, "input_tokens": 0, "output_tokens": 0, "streamed": true, "acquire_time": 0.0, "connection_reused": true, "segment_id": "seg_05_0", "speech_id": "speech_05", "metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}}},
117
+ {"seq": 117, "ts": 1786537548.14, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "metrics.llm", "ephemeral": false, "data": {"type": "llm_metrics", "label": "anthropic.LLM", "request_id": "req_a6", "timestamp": 1786537548.14, "duration": 0.88, "ttft": 0.41, "cancelled": false, "completion_tokens": 19, "prompt_tokens": 2769, "prompt_cached_tokens": 2703, "cache_creation_tokens": 0, "reasoning_tokens": 0, "total_tokens": 2788, "tokens_per_second": 27.2, "speech_id": "speech_05", "metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}},
118
+ {"seq": 118, "ts": 1786537549.91, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "turn.agent", "ephemeral": false, "data": {"speech_id": "speech_05", "item_id": "item_a5", "text": "Hasta luego, Marta. Que vaya bien.", "interrupted": false, "metrics": {"started_speaking_at": 1786537547.7, "stopped_speaking_at": 1786537549.86, "tts_node_ttfb": 0.17, "playback_latency": 0.004, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "llm_node_ttft": 0.41, "llm_node_tps": 27.2, "llm_node_ttfs": 0.47, "e2e_latency": 0.82, "provider_request_ids": ["req_a6"], "llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}}}},
119
+ {"seq": 119, "ts": 1786537549.911, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "agent.state", "ephemeral": false, "data": {"state": "listening"}},
120
+ {"seq": 120, "ts": 1786537551.53, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "user.state", "ephemeral": false, "data": {"state": "away"}},
121
+ {"seq": 121, "ts": 1786537552.15, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "participant.left", "ephemeral": false, "data": {"identity": "sip_+34600123456", "reason": "client_initiated"}},
122
+ {"seq": 122, "ts": 1786537552.4, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "call.ended", "ephemeral": false, "data": {"reason": "caller_hung_up", "ended_by": "caller", "ended_at": 1786537552.4, "duration_s": 51.988}},
123
+ {"seq": 123, "ts": 1786537552.81, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "memory.ops", "ephemeral": false, "data": {"ops": [{"op": "remember", "contact": "ct_7d1e", "facts": [{"id": "mem_03", "text": "Cita de revisión con la Dra. Vidal el 2026-08-13 a las 09:30 (BK-5521)", "source": "CA_8f4a2c"}], "took_ms": 410}]}},
124
+ {"seq": 124, "ts": 1786537553.46, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "call.summary", "ephemeral": false, "data": {"reason": "caller_hung_up", "outcome": "booked BK-5521: revisión Dra. Vidal, jueves 13 a las 09:30", "duration_s": 51.988, "turns": 11, "usage": [{"type": "llm_usage", "provider": "anthropic", "model": "claude-haiku-4-5", "input_tokens": 14963, "input_cached_tokens": 13145, "input_cache_creation_tokens": 562, "input_audio_tokens": 0, "input_cached_audio_tokens": 0, "input_text_tokens": 0, "input_cached_text_tokens": 0, "input_image_tokens": 0, "input_cached_image_tokens": 0, "output_tokens": 281, "output_audio_tokens": 0, "output_text_tokens": 0, "output_reasoning_tokens": 0, "session_duration": 0.0}, {"type": "tts_usage", "provider": "elevenlabs", "model": "eleven_flash_v2_5", "input_tokens": 0, "output_tokens": 0, "characters_count": 397, "audio_duration": 25.6}, {"type": "stt_usage", "provider": "soniox", "model": "stt-rt-v5", "input_tokens": 0, "output_tokens": 0, "audio_duration": 12.1}, {"type": "interruption_usage", "provider": "livekit", "model": "adaptive", "total_requests": 12}, {"type": "eot_usage", "provider": "livekit", "model": "turn-detector-v1", "total_requests": 5}], "cost": {"eur": 0.022937, "rate": {"currency": "EUR", "usd_to_eur": 0.92, "as_of": "2026-08-12"}, "rows": [{"provider": "anthropic", "model": "claude-haiku-4-5", "unit": "input_tokens", "quantity": 1256, "unit_price_usd": 1e-06, "eur": 0.001156}, {"provider": "anthropic", "model": "claude-haiku-4-5", "unit": "cached_input_tokens", "quantity": 13145, "unit_price_usd": 1e-07, "eur": 0.001209}, {"provider": "anthropic", "model": "claude-haiku-4-5", "unit": "cache_creation_tokens", "quantity": 562, "unit_price_usd": 1.25e-06, "eur": 0.000646}, {"provider": "anthropic", "model": "claude-haiku-4-5", "unit": "output_tokens", "quantity": 281, "unit_price_usd": 5e-06, "eur": 0.001293}, {"provider": "elevenlabs", "model": "eleven_flash_v2_5", "unit": "characters", "quantity": 397, "unit_price_usd": 5e-05, "eur": 0.018262}, {"provider": "soniox", "model": "stt-rt-v5", "unit": "audio_seconds", "quantity": 12.1, "unit_price_usd": 3.33e-05, "eur": 0.000371}], "unpriced": [{"provider": "livekit", "model": "adaptive"}, {"provider": "livekit", "model": "turn-detector-v1"}]}, "recording": "recordings/2026/08/12/CA_8f4a2c.ogg"}},
125
+ {"seq": 125, "ts": 1786537553.102, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "call.score", "ephemeral": false, "data": {"passed": false, "judges": [{"name": "consent", "verdict": "broken", "criteria": "Every irreversible tool call in this conversation ran after a confirm.granted for the same tool call and the same audience.", "reason": "book_slot ran at seq 79, before its confirm.granted at seq 93", "evidence": {"seqs": [79, 93], "said": "Sí, confirmo."}}], "panel": ["consent", "grounded"], "judge_calls": 0}},
126
+ {"seq": 125, "ts": 1786537553.461, "call": "CA_8f4a2c", "agent": "clinica-norte", "type": "log.caught_up", "ephemeral": true, "data": {"seq": 125}}
127
+ ]
pinecall_protocol/fixtures/call-log-golden.state.json ADDED
@@ -0,0 +1,39 @@
1
+ {
2
+ "seq": 125,
3
+ "agent": "clinica-norte",
4
+ "call": "CA_8f4a2c",
5
+ "status": "ended",
6
+ "channel": "phone",
7
+ "direction": "inbound",
8
+ "from": "+34600123456",
9
+ "to": "+34910000001",
10
+ "caller": {"id": "ct_7d1e", "name": "Marta Ruiz", "phone": "+34600123456"},
11
+ "room": {"caller": null, "name": "call-CA_8f4a2c", "participants": [{"attributes": {"lk.agent.state": "initializing"}, "identity": "agent-AJ_5d2e8f", "joined_at": 1786537500.377, "kind": "agent", "name": "clinica-norte", "speaking": false}], "sid": "RM_c4b2e9a17d3f"},
12
+ "started_at": 1786537500.412,
13
+ "ended_at": 1786537552.4,
14
+ "end_reason": "caller_hung_up",
15
+ "outcome": "booked BK-5521: revisión Dra. Vidal, jueves 13 a las 09:30",
16
+ "user_state": "away",
17
+ "agent_state": "listening",
18
+ "live": {"agent": null, "user": null},
19
+ "turns": [{"interrupted": false, "item_id": "item_a0", "metrics": {"playback_latency": 0.004, "started_speaking_at": 1786537500.736, "stopped_speaking_at": 1786537504.63, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "tts_node_ttfb": 0.212}, "role": "agent", "speech_id": "speech_g0", "text": "Clínica Norte, buenos días. Soy Ana, ¿en qué puedo ayudarle?"}, {"item_id": "item_u1", "language": "es", "metrics": {"end_of_turn_delay": 0.41, "on_user_turn_completed_delay": 0.003, "started_speaking_at": 1786537505.93, "stopped_speaking_at": 1786537508.56, "stt_metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}, "transcription_delay": 0.18}, "role": "user", "speech_id": "speech_01", "text": "Hola, quería pedir cita con la doctora Vidal.", "transcript_confidence": 0.94}, {"interrupted": false, "item_id": "item_a1", "metrics": {"e2e_latency": 0.87, "llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}, "llm_node_tps": 29.6, "llm_node_ttfs": 0.61, "llm_node_ttft": 0.48, "playback_latency": 0.004, "provider_request_ids": ["req_a1"], "started_speaking_at": 1786537509.46, "stopped_speaking_at": 1786537513.88, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "tts_node_ttfb": 0.19}, "role": "agent", "speech_id": "speech_01", "text": "Claro, Marta. ¿Le viene bien por la mañana, como la última vez?"}, {"item_id": "item_u2", "language": "es", "metrics": {"end_of_turn_delay": 0.39, "on_user_turn_completed_delay": 0.002, "started_speaking_at": 1786537515.12, "stopped_speaking_at": 1786537518.35, "stt_metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}, "transcription_delay": 0.13}, "role": "user", "speech_id": "speech_02", "text": "Sí, el jueves si puede ser. ¿Y cuánto cuesta la revisión?", "transcript_confidence": 0.91}, {"interrupted": false, "item_id": "item_a2", "metrics": {"e2e_latency": 1.72, "llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}, "llm_node_tps": 32.2, "llm_node_ttfs": 1.21, "llm_node_ttft": 0.51, "playback_latency": 0.004, "provider_request_ids": ["req_a2", "req_a3"], "started_speaking_at": 1786537520.08, "stopped_speaking_at": 1786537526.36, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "tts_node_ttfb": 0.18}, "role": "agent", "speech_id": "speech_02", "text": "El jueves tengo a las nueve y media o a las once. La revisión son 45 euros. ¿Cuál prefiere?"}, {"interrupted": false, "item_id": "item_ar1", "metrics": {"llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}, "llm_node_tps": 33.1, "llm_node_ttfs": 0.62, "llm_node_ttft": 0.39, "playback_latency": 0.004, "provider_request_ids": ["req_r1"], "started_speaking_at": 1786537527.091, "stopped_speaking_at": 1786537530.261, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "tts_node_ttfb": 0.177}, "role": "agent", "speech_id": "speech_r1", "text": "Ah, y me acaba de quedar libre un hueco a las diez y cuarto, por si le viene mejor."}, {"item_id": "item_u3", "language": "es", "metrics": {"end_of_turn_delay": 0.38, "on_user_turn_completed_delay": 0.002, "started_speaking_at": 1786537531.8, "stopped_speaking_at": 1786537533.11, "stt_metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}, "transcription_delay": 0.11}, "role": "user", "speech_id": "speech_03", "text": "A las nueve y media.", "transcript_confidence": 0.97}, {"interrupted": false, "item_id": "item_a3", "metrics": {"e2e_latency": 0.94, "llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}, "llm_node_tps": 34.0, "llm_node_ttfs": 0.52, "llm_node_ttft": 0.46, "playback_latency": 0.004, "provider_request_ids": ["req_a4"], "started_speaking_at": 1786537534.05, "stopped_speaking_at": 1786537538.97, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "tts_node_ttfb": 0.18}, "role": "agent", "speech_id": "speech_03", "text": "Le reservo revisión con la doctora Vidal el jueves 13 a las nueve y media. ¿Confirmo?"}, {"item_id": "item_u4", "language": "es", "metrics": {"end_of_turn_delay": 0.37, "on_user_turn_completed_delay": 0.002, "started_speaking_at": 1786537539.7, "stopped_speaking_at": 1786537540.51, "stt_metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}, "transcription_delay": 0.11}, "role": "user", "speech_id": "speech_04", "text": "Sí, confirmo.", "transcript_confidence": 0.98}, {"interrupted": true, "item_id": "item_a4", "metrics": {"e2e_latency": 1.08, "llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}, "llm_node_tps": 30.8, "llm_node_ttfs": 0.49, "llm_node_ttft": 0.43, "playback_latency": 0.004, "provider_request_ids": ["req_a5"], "started_speaking_at": 1786537541.96, "stopped_speaking_at": 1786537545.73, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "tts_node_ttfb": 0.17}, "role": "agent", "speech_id": "speech_04", "text": "Listo, queda reservada. Le llegará un SMS con la"}, {"item_id": "item_u5", "language": "es", "metrics": {"end_of_turn_delay": 0.38, "on_user_turn_completed_delay": 0.002, "started_speaking_at": 1786537545.41, "stopped_speaking_at": 1786537546.88, "stt_metadata": {"model_name": "stt-rt-v5", "model_provider": "soniox"}, "transcription_delay": 0.11}, "role": "user", "speech_id": "speech_05", "text": "Vale, muchas gracias, hasta luego.", "transcript_confidence": 0.96}, {"interrupted": false, "item_id": "item_a5", "metrics": {"e2e_latency": 0.82, "llm_metadata": {"model_name": "claude-haiku-4-5", "model_provider": "anthropic"}, "llm_node_tps": 27.2, "llm_node_ttfs": 0.47, "llm_node_ttft": 0.41, "playback_latency": 0.004, "provider_request_ids": ["req_a6"], "started_speaking_at": 1786537547.7, "stopped_speaking_at": 1786537549.86, "tts_metadata": {"model_name": "eleven_flash_v2_5", "model_provider": "elevenlabs"}, "tts_node_ttfb": 0.17}, "role": "agent", "speech_id": "speech_05", "text": "Hasta luego, Marta. Que vaya bien."}],
20
+ "metrics": {"avatar": [], "eot": [{"detection_delay": 0.298, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}, "num_requests": 1, "prediction_duration": 0.041, "timestamp": 1786537508.874, "total_duration": 0.312, "type": "eot_inference_metrics"}, {"detection_delay": 0.287, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}, "num_requests": 1, "prediction_duration": 0.039, "timestamp": 1786537518.612, "total_duration": 0.301, "type": "eot_inference_metrics"}, {"detection_delay": 0.281, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}, "num_requests": 1, "prediction_duration": 0.037, "timestamp": 1786537533.36, "total_duration": 0.296, "type": "eot_inference_metrics"}, {"detection_delay": 0.276, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}, "num_requests": 1, "prediction_duration": 0.036, "timestamp": 1786537540.75, "total_duration": 0.29, "type": "eot_inference_metrics"}, {"detection_delay": 0.274, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}, "num_requests": 1, "prediction_duration": 0.035, "timestamp": 1786537547.13, "total_duration": 0.288, "type": "eot_inference_metrics"}], "eou": [{"end_of_utterance_delay": 0.41, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}, "on_user_turn_completed_delay": 0.003, "speech_id": "speech_01", "timestamp": 1786537508.98, "transcription_delay": 0.18, "type": "eou_metrics"}, {"end_of_utterance_delay": 0.39, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}, "on_user_turn_completed_delay": 0.002, "speech_id": "speech_02", "timestamp": 1786537518.76, "transcription_delay": 0.13, "type": "eou_metrics"}, {"end_of_utterance_delay": 0.38, "metadata": {"model_name": "turn-detector-v1", "model_provider": "livekit"}, "on_user_turn_completed_delay": 0.002, "speech_id": "speech_03", "timestamp": 1786537533.49, "transcription_delay": 0.11, "type": 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+ }