otrs-somconnexio 0.6.9__py2.py3-none-any.whl → 0.7.0__py2.py3-none-any.whl

otrs_somconnexio/otrs_models/adsl_ticket.py

@@ -7,7 +7,10 @@ from otrs_somconnexio.otrs_models.configurations.provision.adsl_ticket import (
 
 
 class ADSLTicket(ProvisionTicket):
-    def __init__(self, service_data, customer_data, otrs_configuration=None):
+    def __init__(
+        self, service_data, customer_data, responsible_data, otrs_configuration=None
+    ):
+        super(ADSLTicket, self).__init__(responsible_data)
         self.service_data = service_data
         self.customer_data = customer_data
         self.otrs_configuration = ADSLTicketConfiguration(otrs_configuration)

otrs_somconnexio/otrs_models/fiber_ticket.py

@@ -7,7 +7,10 @@ from otrs_somconnexio.otrs_models.provision_ticket import ProvisionTicket
 
 
 class FiberTicket(ProvisionTicket):
-    def __init__(self, service_data, customer_data, otrs_configuration=None):
+    def __init__(
+        self, service_data, customer_data, responsible_data, otrs_configuration=None
+    ):
+        super(FiberTicket, self).__init__(responsible_data)
         self.service_data = service_data
         self.customer_data = customer_data
         self.otrs_configuration = FiberTicketConfiguration(otrs_configuration)

otrs_somconnexio/otrs_models/internet_data.py

@@ -35,6 +35,7 @@ class InternetData(object):
         previous_contract_address="",
         previous_contract_phone="",
         mobile_pack_contracts="",
+        confirmed_documentation=False,
     ):
         # Common all the Tickets
         self.order_id = order_id
@@ -52,6 +53,7 @@ class InternetData(object):
         self.sales_team = sales_team
         self.notes = notes
         self.activation_notes = activation_notes
+        self.confirmed_documentation = confirmed_documentation
 
         # Common Internet the Tickets
         self.service_address = service_address

otrs_somconnexio/otrs_models/mobile_data.py

@@ -30,6 +30,7 @@ class MobileData:
         is_from_pack=False,
         fiber_linked="",
         shared_bond_id="",
+        confirmed_documentation=False,
     ):
         self.order_id = order_id
         self.phone_number = phone_number
@@ -58,3 +59,4 @@ class MobileData:
         self.fiber_linked = fiber_linked
         self.shared_bond_id = shared_bond_id
         self.contact_phone = contact_phone
+        self.confirmed_documentation = confirmed_documentation

otrs_somconnexio/otrs_models/mobile_ticket.py

@@ -8,7 +8,10 @@ from otrs_somconnexio.otrs_models.provision_ticket import ProvisionTicket
 
 
 class MobileTicket(ProvisionTicket):
-    def __init__(self, service_data, customer_data, otrs_configuration=None):
+    def __init__(
+        self, service_data, customer_data, responsible_data, otrs_configuration=None
+    ):
+        super(MobileTicket, self).__init__(responsible_data)
         self.service_data = service_data
         self.customer_data = customer_data
         self.otrs_configuration = MobileTicketConfiguration(otrs_configuration)
@@ -26,6 +29,10 @@ class MobileTicket(ProvisionTicket):
 
 
 class MobilePausedTicket(MobileTicket):
-    def __init__(self, service_data, customer_data, otrs_configuration=None):
-        super().__init__(service_data, customer_data, otrs_configuration)
+    def __init__(
+        self, service_data, customer_data, responsible_data, otrs_configuration=None
+    ):
+        super().__init__(
+            service_data, customer_data, responsible_data, otrs_configuration
+        )
         self.otrs_configuration = MobileTicketPausedConfiguration(otrs_configuration)

otrs_somconnexio/otrs_models/provision_dynamic_fields.py

@@ -30,6 +30,7 @@ class ProvisionDynamicFields:
             self._has_documentation(),
             self._lang(),
             self._order_id(),
+            self._confirmed_documentation(),
         ]
         dynamic_fields += self._build_specific_dynamic_fields()
 
@@ -109,3 +110,9 @@ class ProvisionDynamicFields:
 
     def _order_id(self):
         return DynamicField(name="IDpeticio", value=self.service_data.order_id)
+
+    def _confirmed_documentation(self):
+        confirmed_documentation = (
+            "1" if self.service_data.confirmed_documentation else "0"
+        )
+        return DynamicField(name="confirmarDocumentacio", value=confirmed_documentation)

otrs_somconnexio/otrs_models/provision_ticket.py

@@ -7,6 +7,9 @@ from otrs_somconnexio.services.get_ticket_title import GetTicketTitle
 
 
 class ProvisionTicket:
+    def __init__(self, responsible_data):
+        self.responsible_data = responsible_data
+
     def create(self):
         self.otrs_ticket = OTRSClient().create_otrs_process_ticket(
             self._build_ticket(), self._build_article(), self._build_dynamic_fields()
@@ -37,6 +40,7 @@ class ProvisionTicket:
                 "CustomerID": self._customer_id(),
                 "Service": self._ticket_service(),
                 "SLA": self._ticket_SLA(),
+                "Responsible": self._responsible_email(),
             }
         )
 
@@ -81,3 +85,6 @@ class ProvisionTicket:
 
     def _customer_id(self):
         return self.customer_data.id
+
+    def _responsible_email(self):
+        return self.responsible_data.email

otrs_somconnexio/otrs_models/responsible_data.py

@@ -0,0 +1,6 @@
+class ResponsibleData:
+    def __init__(
+        self,
+        email,
+    ):
+        self.email = email

otrs_somconnexio/otrs_models/router_4G_ticket.py

@@ -7,7 +7,8 @@ from otrs_somconnexio.otrs_models.configurations.provision.router_4G_ticket impo
 
 
 class Router4GTicket(ProvisionTicket):
-    def __init__(self, service_data, customer_data):
+    def __init__(self, service_data, customer_data, responsible_data):
+        super(Router4GTicket, self).__init__(responsible_data)
         self.service_data = service_data
         self.customer_data = customer_data
         self.otrs_configuration = Router4GTicketConfiguration()

otrs_somconnexio/otrs_models/switchboard_data.py

@@ -28,6 +28,7 @@ class SwitchboardData:
         additional_products,
         activation_notes="",
         notes="",
+        confirmed_documentation=False,
     ):
         self.order_id = order_id
         self.iban = iban
@@ -54,3 +55,4 @@ class SwitchboardData:
         self.additional_products = additional_products
         self.activation_notes = activation_notes
         self.notes = notes
+        self.confirmed_documentation = confirmed_documentation

otrs_somconnexio/otrs_models/switchboard_header_ticket.py

@@ -9,7 +9,8 @@ from otrs_somconnexio.otrs_models.configurations.provision.switchboard_ticket im
 
 
 class SwitchboardHeaderTicket(ProvisionTicket):
-    def __init__(self, service_data, customer_data):
+    def __init__(self, service_data, customer_data, responsible_data):
+        super(SwitchboardHeaderTicket, self).__init__(responsible_data)
         self.service_data = service_data
         self.customer_data = customer_data
         self.otrs_configuration = SwitchboardTicketConfiguration()

otrs_somconnexio/otrs_models/switchboard_ticket.py

@@ -9,7 +9,8 @@ from otrs_somconnexio.otrs_models.configurations.provision.switchboard_ticket im
 
 
 class SwitchboardTicket(ProvisionTicket):
-    def __init__(self, service_data, customer_data):
+    def __init__(self, service_data, customer_data, responsible_data):
+        super(SwitchboardTicket, self).__init__(responsible_data)
         self.service_data = service_data
         self.customer_data = customer_data
         self.otrs_configuration = SwitchboardTicketConfiguration()

otrs_somconnexio/otrs_models/ticket_factory.py

@@ -14,9 +14,10 @@ class TicketFactory(object):
     the service of the EticomContract.
     """
 
-    def __init__(self, service_data, customer_data):
+    def __init__(self, service_data, customer_data, responsible_data):
         self.service_data = service_data
         self.customer_data = customer_data
+        self.responsible_data = responsible_data
 
     def build(self):
         """Create a OTRS Process Ticket with the information of the ServiceData and return it."""
@@ -45,5 +46,7 @@ class TicketFactory(object):
             )
 
         return TicketClass(
-            service_data=self.service_data, customer_data=self.customer_data
+            service_data=self.service_data,
+            customer_data=self.customer_data,
+            responsible_data=self.responsible_data,
         )

{otrs_somconnexio-0.6.9.dist-info → otrs_somconnexio-0.7.0.dist-info}/METADATA

@@ -1,6 +1,6 @@
 Metadata-Version: 2.1
 Name: otrs-somconnexio
-Version: 0.6.9
+Version: 0.7.0
 Summary: Python package for Somconnexio data syncing in OTRS
 Home-page: https://gitlab.com/coopdevs/otrs_somconnexio
 Author: Coopdevs

{otrs_somconnexio-0.6.9.dist-info → otrs_somconnexio-0.7.0.dist-info}/RECORD

@@ -5,35 +5,36 @@ otrs_somconnexio/otrs_models/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NM
 otrs_somconnexio/otrs_models/abstract_article.py,sha256=6eyMvOOyqs8vVAEbQINvl5K0gMaOyshKVwS-QM0Bb0Q,492
 otrs_somconnexio/otrs_models/adsl_data.py,sha256=mwi5UvGOoSbVSO37PlYeSKpDI9E4DUbXnGy4yRKb2Kg,315
 otrs_somconnexio/otrs_models/adsl_dynamic_fields.py,sha256=Z0k1XUg5Yw5GtF0M5N8XiU3b2haV4WIOM_tKiX42cnE,633
-otrs_somconnexio/otrs_models/adsl_ticket.py,sha256=BCRluIBjCX6sZwY4fq18VIJ_aXeh924ZfYu9LPFg9FA,838
+otrs_somconnexio/otrs_models/adsl_ticket.py,sha256=rqXbmHoBhmYapiMbhOMcXp4LWqFGfHocL4kwpm1Y4T8,929
 otrs_somconnexio/otrs_models/coverage_article.py,sha256=ZeXUPJsbXPrzskaW61ZKwiDN8ESwx0E1lIQZefHEzI4,1030
 otrs_somconnexio/otrs_models/coverage_ticket.py,sha256=np7dzWjpqZEdB8n6wpN4qOiOGvlhFDljwZDyPV2yZhk,691
 otrs_somconnexio/otrs_models/customer_data.py,sha256=nWTot_N78UIdZ3D7BQ2LomRF65xWL_OakpdrYLq1V4I,563
 otrs_somconnexio/otrs_models/customer_user.py,sha256=9LRUxWQS4gxoBoyFwU_wLb9zXiTEbd0V6yU4F051KI8,913
 otrs_somconnexio/otrs_models/fiber_data.py,sha256=b8OVbAPBBUUzcQQP5HXRjzm7fvdqlM8keNlGsAF6t9c,576
 otrs_somconnexio/otrs_models/fiber_dynamic_fields.py,sha256=nJzi-vjWhRyWsvH85KxzQ8FjOHkRJFsikkpDLLXZHjA,2559
-otrs_somconnexio/otrs_models/fiber_ticket.py,sha256=MvhegKUXkJFqWWZZsJ6JksRwvY5cZAZNM1yY9DuNuH8,846
-otrs_somconnexio/otrs_models/internet_data.py,sha256=FxUEDjZ8R6MEFAlcziFsb6UgIVkwxolwafPfHU5ftHQ,2638
+otrs_somconnexio/otrs_models/fiber_ticket.py,sha256=dCJBaJqDQWQk3XBvqGSWnpMdgOiyu64dh3xFCOOh7C0,938
+otrs_somconnexio/otrs_models/internet_data.py,sha256=6whT2bPLgMoOV0ylkvFwnLz65divdUSP8UDdsA60P6c,2740
 otrs_somconnexio/otrs_models/internet_dynamic_fields.py,sha256=rsYuGQ8dEyBAqIgyqNVA-76WgCb0y67c3e-Kx9F6MsQ,5018
-otrs_somconnexio/otrs_models/mobile_data.py,sha256=vnJpFAyBFdG84iMsw5VPN-8LUDp7RQVyInvvBVPFBqI,1829
+otrs_somconnexio/otrs_models/mobile_data.py,sha256=Zl5AlbrtfxT4i6z83sAth_dZcOn0yXFm1AeBMFkG48o,1931
 otrs_somconnexio/otrs_models/mobile_dynamic_fields.py,sha256=tPRieBkGskBVySuSJ6Zob_ublrAB3h-eofqcfRz-rxY,3884
-otrs_somconnexio/otrs_models/mobile_ticket.py,sha256=NQb809r71CYg76jWvsI55-KdM1Oiysg9zhSCuS67fYU,1171
+otrs_somconnexio/otrs_models/mobile_ticket.py,sha256=aNtGteRzD-dOtPqqs3KoqggZaeLy_Za1KEBM5aHGCYI,1336
 otrs_somconnexio/otrs_models/providers.py,sha256=Jy5lm_gCuwy_BhpNE5JJ5-TrE8aFQpZvMiYZ-PTlgqs,181
 otrs_somconnexio/otrs_models/provision_article.py,sha256=jONH4lHzjg2jyx_mxjghw503oUT9VI9QwZrJ25HdOS0,469
-otrs_somconnexio/otrs_models/provision_dynamic_fields.py,sha256=TKOXFnDdz_iHaMLZKsNBCcjgdirEpwT_tdOcsaPGA7U,3698
-otrs_somconnexio/otrs_models/provision_ticket.py,sha256=g8URtZbUQpwxNfybWhEoxtf9JyYJRHKjO_MU4MWgd7I,2449
+otrs_somconnexio/otrs_models/provision_dynamic_fields.py,sha256=UcMAj1UKSr71ENoBO7UGLdU7Q_6o7hbT6PeNiP7vvis,3989
+otrs_somconnexio/otrs_models/provision_ticket.py,sha256=FDGtyK-IH4RmVsciGjzz9TINWtj93fZL5CHbk61z2iw,2677
+otrs_somconnexio/otrs_models/responsible_data.py,sha256=KCXkCNe_NLRpVLzeK8iNlbuH-tYag4YOL-MqnCFXn0g,104
 otrs_somconnexio/otrs_models/router_4G_data.py,sha256=EQIVxVstFswmEcOHzzV1ZyDYaadiU7lbunb5CJg6xAM,194
 otrs_somconnexio/otrs_models/router_4G_dynamic_fields.py,sha256=NVrfwD2Mj1TTzOC8NYna1XQYXEN6ffAfovlP9VAIHh4,403
-otrs_somconnexio/otrs_models/router_4G_ticket.py,sha256=xxXoqlf95KDQEcKrdU6I7Oda0hZqY-alaBTu0ZZfcX8,883
+otrs_somconnexio/otrs_models/router_4G_ticket.py,sha256=Z02DL-hgnqB_imVIB0nxZCU_3sUdy1MGtDKhom6fQ8w,964
 otrs_somconnexio/otrs_models/service.py,sha256=EwxTSe6hPS33KbbPGNYzofhEhB4O4d71P9KkpOEjakA,2121
-otrs_somconnexio/otrs_models/switchboard_data.py,sha256=KuqvX-KU15gsmF-9lrugw5J9AIHFAMQCOfZ8M1bKD2U,1641
+otrs_somconnexio/otrs_models/switchboard_data.py,sha256=TQLv8Kfcz9TXJZY2yXUKD2nm1QVaMZyysYMttumH44k,1743
 otrs_somconnexio/otrs_models/switchboard_dynamic_fields.py,sha256=K1cRkn7WCxXCsvWLIblSCr30vTtynyCkDA_PVupnLDo,3149
 otrs_somconnexio/otrs_models/switchboard_header_data.py,sha256=8LwfLlcTAY9c9iJNOX2n8foOVuUGt7WyLA2XMpy5VuA,427
 otrs_somconnexio/otrs_models/switchboard_header_dynamic_fields.py,sha256=WsVBchlqlxNf8CHSpxwpmxP-PRSSyZ2DGDN1G8XzwuE,2499
-otrs_somconnexio/otrs_models/switchboard_header_ticket.py,sha256=HNfhmXCRP7gks_N_CuR0YGNk0T97ePgqLkxduep-lps,892
-otrs_somconnexio/otrs_models/switchboard_ticket.py,sha256=jWkXS2WKBdcx-vgZKU8w_iez4bsl6s9nAtNfALxio-E,860
+otrs_somconnexio/otrs_models/switchboard_header_ticket.py,sha256=nI0icSuhOPYEEI7gn0YEYJJT6H1TfCnl1W3gm3MCDww,982
+otrs_somconnexio/otrs_models/switchboard_ticket.py,sha256=O5xONkHBiRHIi6OYNHCl00-AXxRNl3hT1pmDqGoJsgg,944
 otrs_somconnexio/otrs_models/telecom_company.py,sha256=yh8wIE7-AjWESdFsE479WWZ-3uFz_ljUBKF8GK44oow,3077
-otrs_somconnexio/otrs_models/ticket_factory.py,sha256=phRuuf4AyPOTYDBXZDpT3ALm7DcfzGWG4M2vnZW_wnI,2078
+otrs_somconnexio/otrs_models/ticket_factory.py,sha256=oZUJ3LfoQfNVM0eRueSV5baVV2DvUxF2vQ5hrFmtUhc,2210
 otrs_somconnexio/otrs_models/vf_provisioning_article.py,sha256=AZbtXePA-FA3ufHJsngaXzUL4npJgUqMqvrMSUmCd9o,599
 otrs_somconnexio/otrs_models/configurations/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 otrs_somconnexio/otrs_models/configurations/changes/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
@@ -115,37 +116,37 @@ tests/data/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 tests/data/otrs_raw_responses.py,sha256=hrd6ubWHpm61Epdrpgjr2uLniKj9AFioQ4xnDdNSKzw,1380
 tests/integration/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 tests/integration/test_change_customer_language.py,sha256=m3hp56hP49ugSvaN7Ic5dRA4NAs3Nk4AkxWz0oQ_kmw,1245
-tests/integration/test_ticket_factory.py,sha256=BLLdSdQwKybEQezCDAINSECjMPMsgpD5XjrqJDIYuMo,13834
+tests/integration/test_ticket_factory.py,sha256=4__XVQlm0FjBWgdnQGdmSa3jISeTYb1g1aIxfxlJWQw,14537
 tests/integration/test_update_ticket_with_coverage_data.py,sha256=19XaaitAaj-mkSpSRFWML47bDfcmuQwuF_r1NVE_eZw,2919
 tests/otrs_models/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 tests/otrs_models/common_helper.py,sha256=WAd7aenHTfHvxjZMlwFfr32ajaF285Y75eifMjrAQeA,251
 tests/otrs_models/test_abstract_article.py,sha256=udzIihoP0h8Ien20JFz1jLm5Sv2b3wO6f2JZK6zRTKQ,861
 tests/otrs_models/test_adsl_data.py,sha256=_NGpe5mStNyKPhZ5xFVS62jMdMr5vkzp9SusHmFh4r4,1484
-tests/otrs_models/test_adsl_dynamic_fields.py,sha256=c2vM0q0EyJ2Ruwjdn82b7jQwceo0UtDZ71eUQouZNFI,19867
-tests/otrs_models/test_adsl_ticket.py,sha256=nc3lVMoS1jdl7tZdK-sSM_p8JKgn4rjg-d--hUPiLBo,4445
+tests/otrs_models/test_adsl_dynamic_fields.py,sha256=MI6ggXsm4nWQnCVfiIoAVdPJu0HjTbexg4sVA5gMJLo,19910
+tests/otrs_models/test_adsl_ticket.py,sha256=w3KScI7m9S4ej9XBZIUh6KJB-g7m9xE4z-F1iYeT7M0,4786
 tests/otrs_models/test_coverage_article.py,sha256=O_wm0l75m6sBWEcMdLOvBWDNSVXJ89IkL4IijIgiuPk,1519
 tests/otrs_models/test_coverage_ticket.py,sha256=0W4f28BMhtZDvPm71d7YPJuiVi9jUI6WJBbjh3xs0mg,1019
 tests/otrs_models/test_customer_user.py,sha256=9TDojrOsQBqd4kdC8SxvG5Ub18AXkJ_tsYuUeHALZnc,2227
 tests/otrs_models/test_fiber_data.py,sha256=rdFbcqzI49PV2m30vqnBOmZr2rn_MBqC0bJd0K0dcbI,1833
-tests/otrs_models/test_fiber_dynamic_fields.py,sha256=jq71ZVWulA8sag-j5IQf95NwqqnI3N9kDVJcL_lfwlo,26549
-tests/otrs_models/test_fiber_ticket.py,sha256=FllA26ncrzWmWIAeB86ZI-Qk6AGBy2V70IuEtTEVW58,6023
+tests/otrs_models/test_fiber_dynamic_fields.py,sha256=cK_x0Gi6ECDHACh31EHZfwBtW9CQuOOCLV7bVwdVo6c,26592
+tests/otrs_models/test_fiber_ticket.py,sha256=nScKLZ67HG_a6830AlfLhcpiQMhmsJTrTK9m1X4yHcQ,6390
 tests/otrs_models/test_mobile_data.py,sha256=EBtwJL9kUaThhnKuqpUk6GFv0KS7RhyCF6dJNgr1-m8,1110
-tests/otrs_models/test_mobile_dynamic_fields.py,sha256=Ir-_s2oiLu29SiC4rHgyZQ1M0ZQSZXAXolIXu4fz4YQ,19288
-tests/otrs_models/test_mobile_paused_ticket.py,sha256=JiSJudIgW9vFezEnrx7KgL0rXi6-uHwhzbqpgZI7lOE,1256
-tests/otrs_models/test_mobile_ticket.py,sha256=6KAMXFMK-hnpbY26RoavTsYojT7cbDO901RCMRUOcfk,4607
+tests/otrs_models/test_mobile_dynamic_fields.py,sha256=8dV54xM9zq-rF2t8lLqe0aMnMeJdOSjMrE5Sdnu9ufM,19331
+tests/otrs_models/test_mobile_paused_ticket.py,sha256=T7Gyy7hoG994KHXkTWbJVQC_sC1sgZl4C1_sgpx3hwk,1418
+tests/otrs_models/test_mobile_ticket.py,sha256=3sZcfbsxNHCsyvUWNGO5RDSQTKIhi6KucAjztUlWzhc,4928
 tests/otrs_models/test_provision_article.py,sha256=SwTA96si0tundnu6lGCJGQcaOpnkRnKUYRKO9NcsflI,1773
 tests/otrs_models/test_router_4G_data.py,sha256=3zKZzWd21j8q4oXFG-Pl1Ugtkp4J0_RZx8HtHRzpfKM,1443
-tests/otrs_models/test_router_4G_dynamic_fields.py,sha256=2bZRHNjL079bacUk02BFJlnkJbaqolJB3yj6XXrg8mU,20964
-tests/otrs_models/test_router_4G_ticket.py,sha256=BMdnhAdnmvYfjyxvRN0dcCyS1hMFESV8EgAsCdHbFAo,4496
+tests/otrs_models/test_router_4G_dynamic_fields.py,sha256=hwQS4SxPX4OQfIxPMNEvWxJrUirxj3cIaxBsOxLjvqw,21007
+tests/otrs_models/test_router_4G_ticket.py,sha256=0x5n-vCSsvu8C0ejIyu8lYNYgZvcPb7axpG-YbKbCiQ,4828
 tests/otrs_models/test_service.py,sha256=fLFyJ5wE8jszrD9sZlSOebjioR8dv8z2SeGZVcA3r5U,6833
 tests/otrs_models/test_switchboard_data.py,sha256=QlO_vupDFeavLFH1EIXVzRf4qIJ5AtuyvgCg_v4sXTE,1233
-tests/otrs_models/test_switchboard_dynamic_fields.py,sha256=Up1PfQjWlLJ8gt6SAPFGsqttLXHaUDzmfoGQBeRZkN0,5411
+tests/otrs_models/test_switchboard_dynamic_fields.py,sha256=2HpLewDLiGJrFhB7FcisJnfa_cZFpRZDfVWVTISA68I,5684
 tests/otrs_models/test_switchboard_header_data.py,sha256=kXkicBHpIaBgVSDDhEIqVgDEu1rpQG0TQLUGL0Jr_3s,534
 tests/otrs_models/test_switchboard_header_dynamic_fields.py,sha256=2xaVzEC9-6NZ9ZMIAOf1GPpfWRw8BG1sn7ZEo86NxuM,3558
-tests/otrs_models/test_switchboard_header_ticket.py,sha256=NK_Vs6Jm8sezkm9K3wbfWJqVC9R-Xdwe3u-CrtxH8yY,4340
-tests/otrs_models/test_switchboard_ticket.py,sha256=sN_8Psvy9CabxWOTRVkM0pevUP-gDD3y8o51yFRIDh4,4641
+tests/otrs_models/test_switchboard_header_ticket.py,sha256=J5GFBgNVG8k0MU8AxvQNj-J3QNAe8CS6B8rsC0uepGk,4651
+tests/otrs_models/test_switchboard_ticket.py,sha256=SJNYlVqr9oIywNiMH-TwtK9BRB1iuM4VpfmqvvmqZsw,4973
 tests/otrs_models/test_telecom_company.py,sha256=nC4uBleU2Lr3qHr5VDo-6kbcTVwKgguC85TcbhTOn1c,1450
-tests/otrs_models/test_ticket_factory.py,sha256=cA5Abc7tQdTDyAlPED1ROw_UD6dWOlOOCZBHBvdjpxw,2949
+tests/otrs_models/test_ticket_factory.py,sha256=sDB6FwI5hr0DaCUwfMWWQPXtsG-o9W4kTn7bkGpDHFQ,3597
 tests/otrs_models/test_vf_provisioning_article.py,sha256=Yj8vtaowhxP12K_-FMcJNW-5re3yyCCfGLRHCPYgrVA,897
 tests/otrs_models/configuration/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 tests/otrs_models/configuration/changes/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
@@ -195,7 +196,7 @@ tests/services/test_update_ticket_with_provider_info.py,sha256=cZUg-hNV4BoMwafbp
 tests/user_management_client/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 tests/user_management_client/test_client.py,sha256=088q9H1yf8Hii7zUF17KULqOO-JCxJLsR7vQ8lGHiqg,4410
 tests/user_management_client/test_user_management_response.py,sha256=HCCG7i2f6-ytrRpTzYZHODKCdW-X5GJn-BMVegd5FXg,1539
-otrs_somconnexio-0.6.9.dist-info/METADATA,sha256=nw7URx12lrMQfU-oVWmmrOEjcSPNfG4wzdHmx6uvDsA,3458
-otrs_somconnexio-0.6.9.dist-info/WHEEL,sha256=fS9sRbCBHs7VFcwJLnLXN1MZRR0_TVTxvXKzOnaSFs8,110
-otrs_somconnexio-0.6.9.dist-info/top_level.txt,sha256=gvMaHGNwusWpSIy-PVyb0CKDIA4-4fXmEVER_2a-OnE,23
-otrs_somconnexio-0.6.9.dist-info/RECORD,,
+otrs_somconnexio-0.7.0.dist-info/METADATA,sha256=Ld6dEmQZ66u5Ozmdd-xG3ZzjP-HXZB6wPD0Z6ZHVtVw,3458
+otrs_somconnexio-0.7.0.dist-info/WHEEL,sha256=fS9sRbCBHs7VFcwJLnLXN1MZRR0_TVTxvXKzOnaSFs8,110
+otrs_somconnexio-0.7.0.dist-info/top_level.txt,sha256=gvMaHGNwusWpSIy-PVyb0CKDIA4-4fXmEVER_2a-OnE,23
+otrs_somconnexio-0.7.0.dist-info/RECORD,,

tests/integration/test_ticket_factory.py

@@ -25,6 +25,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "language",
             ]
         )
+        self.responsible_data = Mock(spec=["email"])
 
     @patch("otrs_somconnexio.otrs_models.provision_ticket.OTRSClient")
     def test_create_mobile_ticket_factory(self, MockOTRSClient):
@@ -58,6 +59,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "is_from_pack",
                 "fiber_linked",
                 "shared_bond_id",
+                "confirmed_documentation",
             ]
         )
 
@@ -71,7 +73,9 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
         MockOTRSClient.return_value = mock_otrs_client
 
         ticket = TicketFactory(
-            service_data=mobile_data, customer_data=self.customer_data
+            service_data=mobile_data,
+            customer_data=self.customer_data,
+            responsible_data=self.responsible_data,
         ).build()
         ticket.create()
 
@@ -109,6 +113,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "is_from_pack",
                 "fiber_linked",
                 "shared_bond_id",
+                "confirmed_documentation",
             ]
         )
 
@@ -126,6 +131,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
         ticket = TicketFactory(
             service_data=mobile_data,
             customer_data=self.customer_data,
+            responsible_data=self.responsible_data,
         ).build()
         ticket.create()
 
@@ -163,6 +169,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "is_from_pack",
                 "fiber_linked",
                 "shared_bond_id",
+                "confirmed_documentation",
             ]
         )
 
@@ -180,6 +187,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
         ticket = TicketFactory(
             service_data=mobile_data,
             customer_data=self.customer_data,
+            responsible_data=self.responsible_data,
         ).build()
         ticket.create()
 
@@ -226,6 +234,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "previous_internal_provider",
                 "technology",
                 "sales_team",
+                "confirmed_documentation",
             ]
         )
 
@@ -238,7 +247,9 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
         mock_otrs_client.create_otrs_process_ticket.return_value = otrs_process_ticket
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = TicketFactory(service_data, self.customer_data).build()
+        ticket = TicketFactory(
+            service_data, self.customer_data, self.responsible_data
+        ).build()
         ticket.create()
         ticket.create()
 
@@ -290,6 +301,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "technology",
                 "sales_team",
                 "product_ba_mm",
+                "confirmed_documentation",
             ]
         )
 
@@ -302,7 +314,9 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
         mock_otrs_client.create_otrs_process_ticket.return_value = otrs_process_ticket
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = TicketFactory(service_data, self.customer_data).build()
+        ticket = TicketFactory(
+            service_data, self.customer_data, self.responsible_data
+        ).build()
         ticket.create()
 
         self.assertIsInstance(ticket, FiberTicket)
@@ -345,6 +359,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "product",
                 "technology",
                 "sales_team",
+                "confirmed_documentation",
             ]
         )
 
@@ -357,7 +372,9 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
         mock_otrs_client.create_otrs_process_ticket.return_value = otrs_process_ticket
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = TicketFactory(service_data, self.customer_data).build()
+        ticket = TicketFactory(
+            service_data, self.customer_data, self.responsible_data
+        ).build()
         ticket.create()
 
         self.assertIsInstance(ticket, Router4GTicket)
@@ -391,6 +408,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "additional_products",
                 "notes",
                 "activation_notes",
+                "confirmed_documentation",
             ]
         )
 
@@ -403,7 +421,9 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
         mock_otrs_client.create_otrs_process_ticket.return_value = otrs_process_ticket
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = TicketFactory(service_data, self.customer_data).build()
+        ticket = TicketFactory(
+            service_data, self.customer_data, self.responsible_data
+        ).build()
         ticket.create()
 
         self.assertIsInstance(ticket, SwitchboardTicket)

tests/otrs_models/test_adsl_dynamic_fields.py

@@ -51,6 +51,7 @@ class ADSLDynamicFieldsTestCase(unittest.TestCase):
                 "previous_internal_provider",
                 "technology",
                 "sales_team",
+                "confirmed_documentation",
             ]
         )
 

tests/otrs_models/test_adsl_ticket.py

@@ -9,6 +9,9 @@ from otrs_somconnexio.otrs_models.configurations.provision.adsl_ticket import (
 
 
 class ADSLTicketTestCase(unittest.TestCase):
+    def setUp(self):
+        self.responsible_data = Mock(spec=["email"])
+
     @patch("otrs_somconnexio.otrs_models.provision_ticket.Ticket")
     def test_build_ticket(self, MockTicket):
         customer_data = Mock(spec=["id"])
@@ -23,9 +26,10 @@ class ADSLTicketTestCase(unittest.TestCase):
             "Priority": ADSLTicketConfiguration.priority,
             "CustomerUser": customer_data.id,
             "CustomerID": customer_data.id,
+            "Responsible": self.responsible_data.email,
         }
 
-        ADSLTicket(service_data, customer_data)._build_ticket()
+        ADSLTicket(service_data, customer_data, self.responsible_data)._build_ticket()
         MockTicket.assert_called_with(expected_ticket_arguments)
 
     @patch("otrs_somconnexio.otrs_models.provision_ticket.ProvisionArticle")
@@ -35,7 +39,7 @@ class ADSLTicketTestCase(unittest.TestCase):
 
         mock_mobile_article = MockInternetArticle.return_value
 
-        ADSLTicket(service_data, customer_data)._build_article()
+        ADSLTicket(service_data, customer_data, self.responsible_data)._build_article()
 
         MockInternetArticle.assert_called_with(
             service_data.technology, service_data.order_id, "adsl", service_data.notes
@@ -49,7 +53,9 @@ class ADSLTicketTestCase(unittest.TestCase):
 
         mock_adsl_dynamic_fields = MockADSLDynamicFields.return_value
 
-        ADSLTicket(service_data, customer_data)._build_dynamic_fields()
+        ADSLTicket(
+            service_data, customer_data, self.responsible_data
+        )._build_dynamic_fields()
 
         MockADSLDynamicFields.assert_called_with(
             service_data,
@@ -106,15 +112,17 @@ class ADSLTicketTestCase(unittest.TestCase):
                 "previous_internal_provider",
                 "technology",
                 "sales_team",
+                "confirmed_documentation",
             ]
         )
+        self.responsible_data = Mock(spec=["email"])
 
         mock_otrs_client = Mock(spec=["create_otrs_process_ticket"])
         mock_otrs_client.create_otrs_process_ticket.return_value.id = 123
         mock_otrs_client.create_otrs_process_ticket.return_value.number = "#123"
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = ADSLTicket(service_data, customer_data)
+        ticket = ADSLTicket(service_data, customer_data, self.responsible_data)
         ticket.create()
 
         mock_otrs_client.create_otrs_process_ticket.assert_called_once()

tests/otrs_models/test_fiber_dynamic_fields.py

@@ -58,6 +58,7 @@ class FiberDynamicFieldsTestCase(unittest.TestCase):
                 "technology",
                 "sales_team",
                 "product_ba_mm",
+                "confirmed_documentation",
             ]
         )
 

tests/otrs_models/test_fiber_ticket.py

@@ -9,6 +9,9 @@ from otrs_somconnexio.otrs_models.configurations.provision.fiber_ticket import (
 
 
 class FiberTicketTestCase(unittest.TestCase):
+    def setUp(self):
+        self.responsible_data = Mock(spec=["email"])
+
     @patch("otrs_somconnexio.otrs_models.provision_ticket.Ticket")
     def test_build_ticket(self, MockTicket):
         customer_data = Mock(spec=["id"])
@@ -24,9 +27,10 @@ class FiberTicketTestCase(unittest.TestCase):
             "Priority": FiberTicketConfiguration.priority,
             "CustomerUser": customer_data.id,
             "CustomerID": customer_data.id,
+            "Responsible": self.responsible_data.email,
         }
 
-        FiberTicket(service_data, customer_data)._build_ticket()
+        FiberTicket(service_data, customer_data, self.responsible_data)._build_ticket()
         MockTicket.assert_called_with(expected_ticket_arguments)
 
     @patch("otrs_somconnexio.otrs_models.provision_ticket.Ticket")
@@ -44,9 +48,10 @@ class FiberTicketTestCase(unittest.TestCase):
             "Priority": FiberTicketConfiguration.priority,
             "CustomerUser": customer_data.id,
             "CustomerID": customer_data.id,
+            "Responsible": self.responsible_data.email,
         }
 
-        FiberTicket(service_data, customer_data)._build_ticket()
+        FiberTicket(service_data, customer_data, self.responsible_data)._build_ticket()
         MockTicket.assert_called_with(expected_ticket_arguments)
 
     @patch("otrs_somconnexio.otrs_models.provision_ticket.ProvisionArticle")
@@ -56,7 +61,7 @@ class FiberTicketTestCase(unittest.TestCase):
 
         mock_mobile_article = MockInternetArticle.return_value
 
-        FiberTicket(service_data, customer_data)._build_article()
+        FiberTicket(service_data, customer_data, self.responsible_data)._build_article()
 
         MockInternetArticle.assert_called_with(
             service_data.technology, service_data.order_id, "fiber", service_data.notes
@@ -70,7 +75,9 @@ class FiberTicketTestCase(unittest.TestCase):
 
         mock_fiber_dynamic_fields = MockFiberDynamicFields.return_value
 
-        FiberTicket(service_data, customer_data)._build_dynamic_fields()
+        FiberTicket(
+            service_data, customer_data, self.responsible_data
+        )._build_dynamic_fields()
 
         MockFiberDynamicFields.assert_called_with(
             service_data,
@@ -134,6 +141,7 @@ class FiberTicketTestCase(unittest.TestCase):
                 "technology",
                 "sales_team",
                 "product_ba_mm",
+                "confirmed_documentation",
             ]
         )
 
@@ -142,7 +150,7 @@ class FiberTicketTestCase(unittest.TestCase):
         mock_otrs_client.create_otrs_process_ticket.return_value.number = "#123"
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = FiberTicket(service_data, customer_data)
+        ticket = FiberTicket(service_data, customer_data, self.responsible_data)
         ticket.create()
 
         mock_otrs_client.create_otrs_process_ticket.assert_called_once()

tests/otrs_models/test_mobile_dynamic_fields.py

@@ -49,6 +49,7 @@ class MobileDynamicFieldsTestCase(unittest.TestCase):
                 "sales_team",
                 "fiber_linked",
                 "shared_bond_id",
+                "confirmed_documentation",
             ]
         )
         self.mobile_data.type = "new"

tests/otrs_models/test_mobile_paused_ticket.py

@@ -15,19 +15,21 @@ class MobileTicketPausedTestCase(unittest.TestCase):
         mobile_data.order_id = 123
 
         customer_data = Mock(spec=["id"])
+        responsible_data = Mock(spec=["email"])
 
         expected_ticket_arguments = {
             "Title": "Ticket#{} - Només mòbil".format(mobile_data.order_id),
             "Type": MobileTicketPausedConfiguration.type,
             "QueueID": MobileTicketPausedConfiguration.queue_id,
             "State": MobileTicketPausedConfiguration.state,
-            "SLA": "No pendent resposta",
-            "Service": "Mòbil",
+            "SLA": MobileTicketPausedConfiguration.SLA,
+            "Service": MobileTicketPausedConfiguration.service,
             "Priority": MobileTicketPausedConfiguration.priority,
             "CustomerUser": customer_data.id,
             "CustomerID": customer_data.id,
+            "Responsible": responsible_data.email,
         }
 
-        MobilePausedTicket(mobile_data, customer_data)._build_ticket()
+        MobilePausedTicket(mobile_data, customer_data, responsible_data)._build_ticket()
 
         MockTicket.assert_called_with(expected_ticket_arguments)

tests/otrs_models/test_mobile_ticket.py

@@ -9,6 +9,9 @@ from otrs_somconnexio.otrs_models.configurations.provision.mobile_ticket import
 
 
 class MobileTicketTestCase(unittest.TestCase):
+    def setUp(self):
+        self.responsible_data = Mock(spec=["email"])
+
     @patch("otrs_somconnexio.otrs_models.provision_ticket.Ticket")
     def test_build_ticket(self, MockTicket):
         mobile_data = Mock(spec=["order_id", "technology"])
@@ -21,14 +24,15 @@ class MobileTicketTestCase(unittest.TestCase):
             "Type": MobileTicketConfiguration.type,
             "QueueID": MobileTicketConfiguration.queue_id,
             "State": MobileTicketConfiguration.state,
-            "SLA": "No pendent resposta",
-            "Service": "Mòbil",
+            "SLA": MobileTicketConfiguration.SLA,
+            "Service": MobileTicketConfiguration.service,
             "Priority": MobileTicketConfiguration.priority,
             "CustomerUser": customer_data.id,
             "CustomerID": customer_data.id,
+            "Responsible": self.responsible_data.email,
         }
 
-        MobileTicket(mobile_data, customer_data)._build_ticket()
+        MobileTicket(mobile_data, customer_data, self.responsible_data)._build_ticket()
 
         MockTicket.assert_called_with(expected_ticket_arguments)
 
@@ -42,7 +46,7 @@ class MobileTicketTestCase(unittest.TestCase):
 
         mock_mobile_article = MockProvisionArticle.return_value
 
-        MobileTicket(mobile_data, customer_data)._build_article()
+        MobileTicket(mobile_data, customer_data, self.responsible_data)._build_article()
 
         MockProvisionArticle.assert_called_with(
             mobile_data.technology, mobile_data.order_id, "mobile", mobile_data.notes
@@ -56,7 +60,9 @@ class MobileTicketTestCase(unittest.TestCase):
 
         mock_mobile_dynamic_fields = MockMobileDynamicFields.return_value
 
-        MobileTicket(mobile_data, customer_data)._build_dynamic_fields()
+        MobileTicket(
+            mobile_data, customer_data, self.responsible_data
+        )._build_dynamic_fields()
 
         MockMobileDynamicFields.assert_called_with(
             mobile_data,
@@ -96,6 +102,7 @@ class MobileTicketTestCase(unittest.TestCase):
                 "sales_team",
                 "fiber_linked",
                 "shared_bond_id",
+                "confirmed_documentation",
             ]
         )
         mobile_data.order_id = 4321
@@ -125,7 +132,7 @@ class MobileTicketTestCase(unittest.TestCase):
         mock_otrs_client.create_otrs_process_ticket.return_value.number = "#123"
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = MobileTicket(mobile_data, customer_data)
+        ticket = MobileTicket(mobile_data, customer_data, self.responsible_data)
         ticket.create()
 
         mock_otrs_client.create_otrs_process_ticket.assert_called_once()

tests/otrs_models/test_router_4G_dynamic_fields.py

@@ -50,6 +50,7 @@ class Router4GDynamicFieldsTestCase(unittest.TestCase):
                 "previous_internal_provider",
                 "technology",
                 "sales_team",
+                "confirmed_documentation",
             ]
         )
 

tests/otrs_models/test_router_4G_ticket.py

@@ -9,6 +9,9 @@ from otrs_somconnexio.otrs_models.configurations.provision.router_4G_ticket impo
 
 
 class Router4GTicketTestCase(unittest.TestCase):
+    def setUp(self):
+        self.responsible_data = Mock(spec=["email"])
+
     @patch("otrs_somconnexio.otrs_models.provision_ticket.Ticket")
     def test_build_ticket(self, MockTicket):
         customer_data = Mock(spec=["id"])
@@ -24,9 +27,12 @@ class Router4GTicketTestCase(unittest.TestCase):
             "Priority": Router4GTicketConfiguration.priority,
             "CustomerUser": customer_data.id,
             "CustomerID": customer_data.id,
+            "Responsible": self.responsible_data.email,
         }
 
-        Router4GTicket(service_data, customer_data)._build_ticket()
+        Router4GTicket(
+            service_data, customer_data, self.responsible_data
+        )._build_ticket()
         MockTicket.assert_called_with(expected_ticket_arguments)
 
     @patch("otrs_somconnexio.otrs_models.provision_ticket.ProvisionArticle")
@@ -36,7 +42,9 @@ class Router4GTicketTestCase(unittest.TestCase):
 
         mock_internet_article = MockInternetArticle.return_value
 
-        Router4GTicket(service_data, customer_data)._build_article()
+        Router4GTicket(
+            service_data, customer_data, self.responsible_data
+        )._build_article()
 
         MockInternetArticle.assert_called_with(
             service_data.technology, service_data.order_id, "4G", service_data.notes
@@ -50,7 +58,9 @@ class Router4GTicketTestCase(unittest.TestCase):
 
         mock_internet_dynamic_fields = MockRouter4GDynamicFields.return_value
 
-        Router4GTicket(service_data, customer_data)._build_dynamic_fields()
+        Router4GTicket(
+            service_data, customer_data, self.responsible_data
+        )._build_dynamic_fields()
 
         MockRouter4GDynamicFields.assert_called_with(
             service_data,
@@ -106,6 +116,7 @@ class Router4GTicketTestCase(unittest.TestCase):
                 "previous_internal_provider",
                 "technology",
                 "sales_team",
+                "confirmed_documentation",
             ]
         )
 
@@ -114,7 +125,7 @@ class Router4GTicketTestCase(unittest.TestCase):
         mock_otrs_client.create_otrs_process_ticket.return_value.number = "#123"
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = Router4GTicket(service_data, customer_data)
+        ticket = Router4GTicket(service_data, customer_data, self.responsible_data)
         ticket.create()
 
         mock_otrs_client.create_otrs_process_ticket.assert_called_once()

tests/otrs_models/test_switchboard_dynamic_fields.py

@@ -44,6 +44,7 @@ class SwitchboardDynamicFieldsTestCase(unittest.TestCase):
             shipment_zip=faker.zipcode(),
             shipment_subdivision=faker.state(),
             additional_products="A,B,C",
+            confirmed_documentation=faker.boolean(),
         )
 
         self.switchboard_otrs_process_id = faker.uuid4()
@@ -174,3 +175,9 @@ class SwitchboardDynamicFieldsTestCase(unittest.TestCase):
             self.dynamic_fields_dct["IDpeticio"],
             self.service_data.order_id,
         )
+
+    def test_confirmed_documentation_field(self):
+        self.assertEqual(
+            self.dynamic_fields_dct["confirmarDocumentacio"],
+            "1" if self.service_data.confirmed_documentation else "0",
+        )

tests/otrs_models/test_switchboard_header_ticket.py

@@ -11,6 +11,9 @@ from otrs_somconnexio.otrs_models.configurations.provision.switchboard_ticket im
 
 
 class SwitchboardHeaderTicketTestCase(unittest.TestCase):
+    def setUp(self):
+        self.responsible_data = Mock(spec=["email"])
+
     @patch("otrs_somconnexio.otrs_models.provision_ticket.Ticket")
     def test_build_ticket(self, MockTicket):
         service_data = Mock(spec=["order_id", "notes", "technology"])
@@ -29,9 +32,12 @@ class SwitchboardHeaderTicketTestCase(unittest.TestCase):
             "Priority": SwitchboardTicketConfiguration.priority,
             "CustomerUser": customer_data.id,
             "CustomerID": customer_data.id,
+            "Responsible": self.responsible_data.email,
         }
 
-        SwitchboardHeaderTicket(service_data, customer_data)._build_ticket()
+        SwitchboardHeaderTicket(
+            service_data, customer_data, self.responsible_data
+        )._build_ticket()
         MockTicket.assert_called_with(expected_ticket_arguments)
 
     @patch("otrs_somconnexio.otrs_models.provision_ticket.ProvisionArticle")
@@ -43,7 +49,9 @@ class SwitchboardHeaderTicketTestCase(unittest.TestCase):
 
         mock_article = MockProvisionArticle.return_value
 
-        SwitchboardHeaderTicket(service_data, customer_data)._build_article()
+        SwitchboardHeaderTicket(
+            service_data, customer_data, self.responsible_data
+        )._build_article()
 
         MockProvisionArticle.assert_called_with(
             service_data.technology,
@@ -61,7 +69,9 @@ class SwitchboardHeaderTicketTestCase(unittest.TestCase):
         customer_data = Mock()
         mock_dyn_fields = MockSwitchboardHeaderDynamicFields.return_value
 
-        SwitchboardHeaderTicket(service_data, customer_data)._build_dynamic_fields()
+        SwitchboardHeaderTicket(
+            service_data, customer_data, self.responsible_data
+        )._build_dynamic_fields()
         MockSwitchboardHeaderDynamicFields.assert_called_with(
             service_data,
             customer_data,
@@ -111,7 +121,9 @@ class SwitchboardHeaderTicketTestCase(unittest.TestCase):
         mock_otrs_client.create_otrs_process_ticket.return_value.number = "#123"
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = SwitchboardHeaderTicket(service_data, customer_data)
+        ticket = SwitchboardHeaderTicket(
+            service_data, customer_data, self.responsible_data
+        )
         ticket.create()
 
         mock_otrs_client.create_otrs_process_ticket.assert_called_once()

tests/otrs_models/test_switchboard_ticket.py

@@ -9,6 +9,9 @@ from otrs_somconnexio.otrs_models.configurations.provision.switchboard_ticket im
 
 
 class SwitchboardTicketTestCase(unittest.TestCase):
+    def setUp(self):
+        self.responsible_data = Mock(spec=["email"])
+
     @patch("otrs_somconnexio.otrs_models.provision_ticket.Ticket")
     def test_build_ticket(self, MockTicket):
         service_data = Mock(spec=["order_id", "notes", "technology"])
@@ -27,9 +30,12 @@ class SwitchboardTicketTestCase(unittest.TestCase):
             "Priority": SwitchboardTicketConfiguration.priority,
             "CustomerUser": customer_data.id,
             "CustomerID": customer_data.id,
+            "Responsible": self.responsible_data.email,
         }
 
-        SwitchboardTicket(service_data, customer_data)._build_ticket()
+        SwitchboardTicket(
+            service_data, customer_data, self.responsible_data
+        )._build_ticket()
         MockTicket.assert_called_with(expected_ticket_arguments)
 
     @patch("otrs_somconnexio.otrs_models.provision_ticket.ProvisionArticle")
@@ -41,7 +47,9 @@ class SwitchboardTicketTestCase(unittest.TestCase):
 
         mock_article = MockProvisionArticle.return_value
 
-        SwitchboardTicket(service_data, customer_data)._build_article()
+        SwitchboardTicket(
+            service_data, customer_data, self.responsible_data
+        )._build_article()
         MockProvisionArticle.assert_called_with(
             service_data.technology,
             service_data.order_id,
@@ -56,7 +64,9 @@ class SwitchboardTicketTestCase(unittest.TestCase):
         customer_data = Mock()
         mock_dyn_fields = MockSwitchboardDynamicFields.return_value
 
-        SwitchboardTicket(service_data, customer_data)._build_dynamic_fields()
+        SwitchboardTicket(
+            service_data, customer_data, self.responsible_data
+        )._build_dynamic_fields()
         MockSwitchboardDynamicFields.assert_called_with(
             service_data,
             customer_data,
@@ -94,6 +104,7 @@ class SwitchboardTicketTestCase(unittest.TestCase):
                 "additional_products",
                 "activation_notes",
                 "notes",
+                "confirmed_documentation",
             ]
         )
         customer_data = Mock(
@@ -119,7 +130,7 @@ class SwitchboardTicketTestCase(unittest.TestCase):
         mock_otrs_client.create_otrs_process_ticket.return_value.number = "#123"
         MockOTRSClient.return_value = mock_otrs_client
 
-        ticket = SwitchboardTicket(service_data, customer_data)
+        ticket = SwitchboardTicket(service_data, customer_data, self.responsible_data)
         ticket.create()
 
         mock_otrs_client.create_otrs_process_ticket.assert_called_once()

tests/otrs_models/test_ticket_factory.py

@@ -10,16 +10,21 @@ class TicketFactoryTestCase(unittest.TestCase):
     def setUp(self):
         self.customer_data = Mock(spec=[])
         self.service_data = Mock(spec=["order_id", "type", "is_grouped_with_fiber"])
+        self.responsible_data = Mock(spec=["email"])
 
     @patch("otrs_somconnexio.otrs_models.ticket_factory.MobileTicket")
     def test_build_mobile_ticket(self, MockMobileTicket):
         self.service_data.service_type = "mobile"
         self.service_data.is_grouped_with_fiber = False
 
-        TicketFactory(self.service_data, self.customer_data).build()
+        TicketFactory(
+            self.service_data, self.customer_data, self.responsible_data
+        ).build()
 
         MockMobileTicket.assert_called_once_with(
-            service_data=self.service_data, customer_data=self.customer_data
+            service_data=self.service_data,
+            customer_data=self.customer_data,
+            responsible_data=self.responsible_data,
         )
 
     @patch("otrs_somconnexio.otrs_models.ticket_factory.MobilePausedTicket")
@@ -28,10 +33,14 @@ class TicketFactoryTestCase(unittest.TestCase):
         self.service_data.type = "portability"
         self.service_data.is_grouped_with_fiber = True
 
-        TicketFactory(self.service_data, self.customer_data).build()
+        TicketFactory(
+            self.service_data, self.customer_data, self.responsible_data
+        ).build()
 
         MockMobilePausedTicket.assert_called_once_with(
-            service_data=self.service_data, customer_data=self.customer_data
+            service_data=self.service_data,
+            customer_data=self.customer_data,
+            responsible_data=self.responsible_data,
         )
 
     @patch("otrs_somconnexio.otrs_models.ticket_factory.MobilePausedTicket")
@@ -41,35 +50,49 @@ class TicketFactoryTestCase(unittest.TestCase):
         self.service_data.is_grouped_with_fiber = True
         self.service_data.is_from_pack = True
 
-        TicketFactory(self.service_data, self.customer_data).build()
+        TicketFactory(
+            self.service_data, self.customer_data, self.responsible_data
+        ).build()
 
         MockMobilePausedTicket.assert_called_once_with(
-            service_data=self.service_data, customer_data=self.customer_data
+            service_data=self.service_data,
+            customer_data=self.customer_data,
+            responsible_data=self.responsible_data,
         )
 
     @patch("otrs_somconnexio.otrs_models.ticket_factory.ADSLTicket")
     def test_build_adsl_ticket(self, MockADSLTicket):
         self.service_data.service_type = "adsl"
 
-        TicketFactory(self.service_data, self.customer_data).build()
+        TicketFactory(
+            self.service_data, self.customer_data, self.responsible_data
+        ).build()
 
         MockADSLTicket.assert_called_once_with(
-            service_data=self.service_data, customer_data=self.customer_data
+            service_data=self.service_data,
+            customer_data=self.customer_data,
+            responsible_data=self.responsible_data,
         )
 
     @patch("otrs_somconnexio.otrs_models.ticket_factory.FiberTicket")
     def test_build_fibre_ticket(self, MockFiberTicket):
         self.service_data.service_type = "fiber"
 
-        TicketFactory(self.service_data, self.customer_data).build()
+        TicketFactory(
+            self.service_data, self.customer_data, self.responsible_data
+        ).build()
 
         MockFiberTicket.assert_called_once_with(
-            service_data=self.service_data, customer_data=self.customer_data
+            service_data=self.service_data,
+            customer_data=self.customer_data,
+            responsible_data=self.responsible_data,
         )
 
     def test_build_service_not_allowed_error(self):
         self.service_data.service_type = ""
 
-        ticket_factory = TicketFactory(self.service_data, self.customer_data)
+        ticket_factory = TicketFactory(
+            self.service_data, self.customer_data, self.responsible_data
+        )
 
         self.assertRaises(ServiceTypeNotAllowedError, ticket_factory.build)