otrs-somconnexio 0.6.1__py2.py3-none-any.whl → 0.6.3__py2.py3-none-any.whl

otrs_somconnexio/otrs_models/configurations/querys/we_call_you.py

@@ -4,12 +4,23 @@ class WeCallYouConfiguration:
     type = "Petición"
     state = "new"
     priority = "3 normal"
-    subject = "Formulari 'Vols que et truquem?'"
 
 
 class WeCallYouCATConfiguration(WeCallYouConfiguration):
     queue_id = 144
+    subject = "Formulari 'Vols que et truquem?' (CAT)"
 
 
 class WeCallYouESConfiguration(WeCallYouConfiguration):
     queue_id = 145
+    subject = "Formulari 'Vols que et truquem?' (ES)"
+
+
+class WeCallYouCompanyCATConfiguration(WeCallYouConfiguration):
+    queue_id = 230
+    subject = "Formulari 'Vols que et truquem?' - Empreses (CAT)"
+
+
+class WeCallYouCompanyESConfiguration(WeCallYouConfiguration):
+    queue_id = 231
+    subject = "Formulari 'Vols que et truquem?' - Empreses (ES)"

otrs_somconnexio/otrs_models/fiber_dynamic_fields.py

@@ -15,7 +15,6 @@ class FiberDynamicFields(InternetDynamicFields):
             self._df_mobile_pack_contracts(),
             self._df_all_grouped_SIMS_recieved(),
             self._df_has_previous_owner_with_mobile_pack_contracts(),
-            self._df_has_documentation(),
             self._df_product_ba_mm(),
             self._keep_landline_number(),
         ]
@@ -60,9 +59,6 @@ class FiberDynamicFields(InternetDynamicFields):
             value=has_grouped_mobile_with_previous_owner,
         )
 
-    def _df_has_documentation(self):
-        return DynamicField(name="flagDocumentacio", value="0")
-
     def _df_product_ba_mm(self):
         return DynamicField(name="productBAMM", value=self.service_data.product_ba_mm)
 

otrs_somconnexio/otrs_models/mobile_data.py

@@ -27,6 +27,7 @@ class MobileData:
         activation_notes="",
         notes="",
         is_grouped_with_fiber=False,
+        is_from_pack=False,
         fiber_linked="",
         shared_bond_id="",
     ):
@@ -53,6 +54,7 @@ class MobileData:
         self.activation_notes = activation_notes
         self.notes = notes
         self.is_grouped_with_fiber = is_grouped_with_fiber
+        self.is_from_pack = is_from_pack
         self.fiber_linked = fiber_linked
         self.shared_bond_id = shared_bond_id
         self.contact_phone = contact_phone

otrs_somconnexio/otrs_models/mobile_dynamic_fields.py

@@ -27,7 +27,6 @@ class MobileDynamicFields(ProvisionDynamicFields):
             self._delivery_state(),
             self._fiber_linked(),
             self._shared_bond_id(),
-            self._has_documentation(),
             self._confirm_doc(),
         ]
 
@@ -114,8 +113,5 @@ class MobileDynamicFields(ProvisionDynamicFields):
             name="IDAbonamentCompartit", value=self.service_data.shared_bond_id
         )
 
-    def _has_documentation(self):
-        return DynamicField(name="flagDocumentacio", value="0")
-
     def _confirm_doc(self):
         return DynamicField(name="confirmDoc", value="no")

otrs_somconnexio/otrs_models/provision_dynamic_fields.py

@@ -27,6 +27,7 @@ class ProvisionDynamicFields:
             self._service_technology(),
             self._sales_team(),
             self._has_active_contracts(),
+            self._has_documentation(),
             self._lang(),
         ]
         dynamic_fields += self._build_specific_dynamic_fields()
@@ -96,3 +97,6 @@ class ProvisionDynamicFields:
             name="equipVendes",
             value=sales_team_dct.get(self.service_data.sales_team, ""),
         )
+
+    def _has_documentation(self):
+        return DynamicField(name="flagDocumentacio", value="0")

otrs_somconnexio/otrs_models/ticket_factory.py

@@ -25,7 +25,7 @@ class TicketFactory(object):
         elif self.service_data.service_type == "mobile":
             if self.service_data.is_grouped_with_fiber and (
                 self.service_data.type == "portability"
-                or self.service_data.product == "SE_SC_REC_MOBILE_PACK_UNL_20480"
+                or self.service_data.is_from_pack
             ):
                 TicketClass = MobilePausedTicket
             else:

otrs_somconnexio/otrs_models/ticket_types/change_tariff_ticket.py

@@ -40,7 +40,6 @@ class ChangeTariffTicket(BaseCustomerTicket):
             "enviarNotificacio": self._transform_boolean_df(
                 self.fields.get("send_notification", "1")
             ),
-            "IDAbonamentCompartit": self.fields.get("shared_bond_id", ""),
             "TecDelServei": "Mobil",
         }
 
@@ -54,7 +53,19 @@ class ChangeTariffExceptionalTicket(ChangeTariffTicket):
         return "Sol·licitud Canvi de tarifa excepcional"
 
 
-class ChangeTariffSharedBondTicket(ChangeTariffTicket):
+class ChangeTariffMobilePackTicket(ChangeTariffTicket):
+    def _get_subject(self):
+        return "Sol·licitud canvi de tarifa pack apinyades"
+
+    def _get_dynamic_fields(self):
+        dynamic_fields = super()._get_dynamic_fields()
+        dynamic_fields.update(
+            {"creadorAbonament": bool(self.fields.get("pack_creator", False))}
+        )
+        return dynamic_fields
+
+
+class ChangeTariffSharedBondTicket(ChangeTariffMobilePackTicket):
     def __init__(
         self,
         username,
@@ -65,9 +76,12 @@ class ChangeTariffSharedBondTicket(ChangeTariffTicket):
         super().__init__(username, customer_code, fields_dict, override_ticket_ids)
         self.configuration = ChangeTariffSharedBondTicketConfiguration()
 
+    def _get_subject(self):
+        return "Sol·licitud canvi de tarifa pack amb dades compartides"
+
     def _get_dynamic_fields(self):
         dynamic_fields = super()._get_dynamic_fields()
         dynamic_fields.update(
-            {"creadorAbonament": bool(self.fields.get("shared_bond_creator", False))}
+            {"IDAbonamentCompartit": self.fields.get("shared_bond_id", "")}
         )
         return dynamic_fields

otrs_somconnexio/otrs_models/ticket_types/change_tariff_ticket_mobile_pack.py

@@ -0,0 +1,51 @@
+from otrs_somconnexio.client import OTRSClient
+from otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket import (
+    ChangeTariffMobilePackTicket,
+)
+
+
+class ChangeTariffTicketMobilePack:
+    def __init__(
+        self,
+        username,
+        customer_code,
+        fields_dict,
+        override_ticket_ids=[],
+        # TODO: Can we remove this field?
+        fallback_path="/tmp/tickets/",
+    ):
+        self.username = username
+        self.customer_code = customer_code
+        self.fields = fields_dict
+        self.override_ticket_ids = override_ticket_ids
+        self.TicketClass = ChangeTariffMobilePackTicket
+
+    def create(self):
+        fields = self.fields
+        contracts = fields.pop("contracts")
+        otrs_client = OTRSClient()
+
+        fields_creator = fields.copy()
+        fields_creator.update({"pack_creator": True})
+        ticket_creator = self._create_ticket(
+            fields_creator, contracts.pop(0), self.override_ticket_ids
+        )
+        for contract in contracts:
+            ticket = self._create_ticket(fields, contract, self.override_ticket_ids)
+            otrs_client.link_tickets(
+                ticket_creator.id, ticket.id, link_type="ParentChild"
+            )
+
+    def _create_ticket(self, fields, contract, override_ticket_ids):
+        fields["phone_number"] = contract["phone_number"]
+        fields["current_product_code"] = contract["current_product_code"]
+        fields["subscription_email"] = contract["subscription_email"]
+
+        return self.TicketClass(
+            self.username, self.customer_code, fields, override_ticket_ids
+        ).create()
+
+    def update(self, ticket_id, article=None, dynamic_fields=None, state=None):
+        self.TicketClass(self.username, self.customer_code, {}).update(
+            ticket_id, article, dynamic_fields, state
+        )

otrs_somconnexio/otrs_models/ticket_types/change_tariff_ticket_shared_bonds.py

@@ -1,13 +1,12 @@
-from otrs_somconnexio.client import OTRSClient
-from otrs_somconnexio.otrs_models.configurations.changes.change_tariff import (
-    ChangeTariffSharedBondTicketConfiguration,
+from otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket_mobile_pack import (
+    ChangeTariffTicketMobilePack,
 )
 from otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket import (
     ChangeTariffSharedBondTicket,
 )
 
 
-class ChangeTariffTicketSharedBond:
+class ChangeTariffTicketSharedBond(ChangeTariffTicketMobilePack):
     def __init__(
         self,
         username,
@@ -17,38 +16,7 @@ class ChangeTariffTicketSharedBond:
         # TODO: Can we remove this field?
         fallback_path="/tmp/tickets/",
     ):
-        self.username = username
-        self.customer_code = customer_code
-        self.fields = fields_dict
-        self.override_ticket_ids = override_ticket_ids
-        self.configuration = ChangeTariffSharedBondTicketConfiguration()
-
-    def create(self):
-        fields = self.fields
-        contracts = fields.pop("contracts")
-        otrs_client = OTRSClient()
-
-        fields_creator = fields.copy()
-        fields_creator.update({"shared_bond_creator": True})
-        ticket_creator = self._create_ticket(
-            fields_creator, contracts.pop(0), self.override_ticket_ids
+        super(ChangeTariffTicketSharedBond, self).__init__(
+            username, customer_code, fields_dict, override_ticket_ids, fallback_path
         )
-        for contract in contracts:
-            ticket = self._create_ticket(fields, contract, self.override_ticket_ids)
-            otrs_client.link_tickets(
-                ticket_creator.id, ticket.id, link_type="ParentChild"
-            )
-
-    def _create_ticket(self, fields, contract, override_ticket_ids):
-        fields["phone_number"] = contract["phone_number"]
-        fields["current_product_code"] = contract["current_product_code"]
-        fields["subscription_email"] = contract["subscription_email"]
-
-        return ChangeTariffSharedBondTicket(
-            self.username, self.customer_code, fields, override_ticket_ids
-        ).create()
-
-    def update(self, ticket_id, article=None, dynamic_fields=None, state=None):
-        ChangeTariffSharedBondTicket(
-            self.username, self.customer_code, {}
-        ).update(ticket_id, article, dynamic_fields, state)
+        self.TicketClass = ChangeTariffSharedBondTicket

otrs_somconnexio/otrs_models/ticket_types/we_call_you_ticket.py

@@ -1,8 +1,12 @@
 from otrs_somconnexio.otrs_models.configurations.querys.we_call_you import (
     WeCallYouCATConfiguration,
+    WeCallYouCompanyCATConfiguration,
+    WeCallYouCompanyESConfiguration,
     WeCallYouESConfiguration,
 )
-from otrs_somconnexio.otrs_models.ticket_types.base_customer_ticket import BaseCustomerTicket
+from otrs_somconnexio.otrs_models.ticket_types.base_customer_ticket import (
+    BaseCustomerTicket,
+)
 
 
 class WeCallYouTicket(BaseCustomerTicket):
@@ -10,10 +14,8 @@ class WeCallYouTicket(BaseCustomerTicket):
         super(WeCallYouTicket, self).__init__(
             username, customer_code, fields_dict, *args
         )
-        self.configuration = (
-            WeCallYouCATConfiguration
-            if fields_dict["language"] == "ca_ES"
-            else WeCallYouESConfiguration
+        self.configuration = self._get_congifuration(
+            fields_dict["language"], fields_dict["is_company"]
         )
 
     def _get_activity_id(self):
@@ -34,4 +36,15 @@ class WeCallYouTicket(BaseCustomerTicket):
             "horariTrucada": self.fields["schedule"],
             "telefonContacte": self.fields["phone"],
             "motiuTrucada": self.fields["reason"],
+            "midaEmpresa": self.fields.get("company_size"),
         }
+
+    def _get_congifuration(self, lang, is_company):
+        if lang == "ca_ES":
+            if is_company:
+                return WeCallYouCompanyCATConfiguration
+            return WeCallYouCATConfiguration
+        else:
+            if is_company:
+                return WeCallYouCompanyESConfiguration
+            return WeCallYouESConfiguration

{otrs_somconnexio-0.6.1.dist-info → otrs_somconnexio-0.6.3.dist-info}/METADATA

@@ -1,6 +1,6 @@
 Metadata-Version: 2.1
 Name: otrs-somconnexio
-Version: 0.6.1
+Version: 0.6.3
 Summary: Python package for Somconnexio data syncing in OTRS
 Home-page: https://gitlab.com/coopdevs/otrs_somconnexio
 Author: Coopdevs

{otrs_somconnexio-0.6.1.dist-info → otrs_somconnexio-0.6.3.dist-info}/RECORD

@@ -11,16 +11,16 @@ otrs_somconnexio/otrs_models/coverage_ticket.py,sha256=np7dzWjpqZEdB8n6wpN4qOiOG
 otrs_somconnexio/otrs_models/customer_data.py,sha256=nWTot_N78UIdZ3D7BQ2LomRF65xWL_OakpdrYLq1V4I,563
 otrs_somconnexio/otrs_models/customer_user.py,sha256=9LRUxWQS4gxoBoyFwU_wLb9zXiTEbd0V6yU4F051KI8,913
 otrs_somconnexio/otrs_models/fiber_data.py,sha256=b8OVbAPBBUUzcQQP5HXRjzm7fvdqlM8keNlGsAF6t9c,576
-otrs_somconnexio/otrs_models/fiber_dynamic_fields.py,sha256=xoCCRHyNqauVUwlwAP2aQ0dkNCrA3dy3sNO6LBdHPfU,2703
+otrs_somconnexio/otrs_models/fiber_dynamic_fields.py,sha256=nJzi-vjWhRyWsvH85KxzQ8FjOHkRJFsikkpDLLXZHjA,2559
 otrs_somconnexio/otrs_models/fiber_ticket.py,sha256=MvhegKUXkJFqWWZZsJ6JksRwvY5cZAZNM1yY9DuNuH8,846
 otrs_somconnexio/otrs_models/internet_data.py,sha256=5fYV8jTInYJSLjFSAJsnwClzB3MB029KQJXwAyAYqZo,2627
 otrs_somconnexio/otrs_models/internet_dynamic_fields.py,sha256=rsYuGQ8dEyBAqIgyqNVA-76WgCb0y67c3e-Kx9F6MsQ,5018
-otrs_somconnexio/otrs_models/mobile_data.py,sha256=Ao6Y6ubRVSvBx8S5jmABMO9zaKr2MZGHYY-SDKEteGI,1760
-otrs_somconnexio/otrs_models/mobile_dynamic_fields.py,sha256=TOb77bw9BmX01kZdfnbg1XnyYcYcn8P4dIY6cWHlzIY,4022
+otrs_somconnexio/otrs_models/mobile_data.py,sha256=vnJpFAyBFdG84iMsw5VPN-8LUDp7RQVyInvvBVPFBqI,1829
+otrs_somconnexio/otrs_models/mobile_dynamic_fields.py,sha256=tPRieBkGskBVySuSJ6Zob_ublrAB3h-eofqcfRz-rxY,3884
 otrs_somconnexio/otrs_models/mobile_ticket.py,sha256=NQb809r71CYg76jWvsI55-KdM1Oiysg9zhSCuS67fYU,1171
 otrs_somconnexio/otrs_models/providers.py,sha256=Jy5lm_gCuwy_BhpNE5JJ5-TrE8aFQpZvMiYZ-PTlgqs,181
 otrs_somconnexio/otrs_models/provision_article.py,sha256=jONH4lHzjg2jyx_mxjghw503oUT9VI9QwZrJ25HdOS0,469
-otrs_somconnexio/otrs_models/provision_dynamic_fields.py,sha256=AVf0en4nooznhGGZMz18-EOWsZkXjn56MsxRcirNyX0,3307
+otrs_somconnexio/otrs_models/provision_dynamic_fields.py,sha256=Xdpn8HhxMpW-BKEINJnK-tK7zm4aZe8j0Zte6TIaFIU,3445
 otrs_somconnexio/otrs_models/provision_ticket.py,sha256=g8URtZbUQpwxNfybWhEoxtf9JyYJRHKjO_MU4MWgd7I,2449
 otrs_somconnexio/otrs_models/router_4G_data.py,sha256=EQIVxVstFswmEcOHzzV1ZyDYaadiU7lbunb5CJg6xAM,194
 otrs_somconnexio/otrs_models/router_4G_dynamic_fields.py,sha256=NVrfwD2Mj1TTzOC8NYna1XQYXEN6ffAfovlP9VAIHh4,403
@@ -30,7 +30,7 @@ otrs_somconnexio/otrs_models/switchboard_data.py,sha256=7aFvhrFTjxXH0rT1TK2EI02J
 otrs_somconnexio/otrs_models/switchboard_dynamic_fields.py,sha256=cc1-niTz38YofTF-1uUDSnu8FDSB-0gY1uFbTP38erA,2281
 otrs_somconnexio/otrs_models/switchboard_ticket.py,sha256=jWkXS2WKBdcx-vgZKU8w_iez4bsl6s9nAtNfALxio-E,860
 otrs_somconnexio/otrs_models/telecom_company.py,sha256=yh8wIE7-AjWESdFsE479WWZ-3uFz_ljUBKF8GK44oow,3077
-otrs_somconnexio/otrs_models/ticket_factory.py,sha256=6rjIlyBlFH6G4o1tSUhEe8XgM6LMNjxWGdoCMGQGPxc,1891
+otrs_somconnexio/otrs_models/ticket_factory.py,sha256=F_T8KJhOm44Xz4mV9M_6hCLygalUtMF6dwmAG8ek9LY,1859
 otrs_somconnexio/otrs_models/vf_provisioning_article.py,sha256=AZbtXePA-FA3ufHJsngaXzUL4npJgUqMqvrMSUmCd9o,599
 otrs_somconnexio/otrs_models/configurations/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 otrs_somconnexio/otrs_models/configurations/changes/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
@@ -50,7 +50,7 @@ otrs_somconnexio/otrs_models/configurations/provision/router_4G_ticket.py,sha256
 otrs_somconnexio/otrs_models/configurations/provision/switchboard_ticket.py,sha256=ZVLqodwES2-VbJlzDzkIunm3Fbb7xStuV_gd0M_krx4,329
 otrs_somconnexio/otrs_models/configurations/querys/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 otrs_somconnexio/otrs_models/configurations/querys/check_coverage.py,sha256=KD-T-NFSbMNW-MM4xXlonJWZz1ZM17brAb9N2-GNswg,479
-otrs_somconnexio/otrs_models/configurations/querys/we_call_you.py,sha256=suuTDHY7cK3iiTX9Bjql2wpCXBpALhLf0lXJ7r0bWZA,423
+otrs_somconnexio/otrs_models/configurations/querys/we_call_you.py,sha256=xUvm__IH-eAPa5gXHXlzYtC7LA37n5Xm5S_t4pyHVLM,783
 otrs_somconnexio/otrs_models/coverage/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 otrs_somconnexio/otrs_models/coverage/adsl.py,sha256=ZiLbEEKSlwCl3smHkEAnHrG6BRDWBuNXOouC5LpYRgM,476
 otrs_somconnexio/otrs_models/coverage/asociatel_fiber.py,sha256=TXk5WChGupb8X2i5cBj7kG5TTDix36vdW5i-Hlk5-g8,165
@@ -76,10 +76,11 @@ otrs_somconnexio/otrs_models/ticket_types/change_tariff_adsl_landline_ticket.py,
 otrs_somconnexio/otrs_models/ticket_types/change_tariff_adsl_out_landline_ticket.py,sha256=phONS7s2YkUMzRnraQ2AuCu0R17T2dbe1KatSaBmn2o,920
 otrs_somconnexio/otrs_models/ticket_types/change_tariff_adsl_ticket.py,sha256=A8S30pfn6Co3DlfN6BcQioG_RlaRwUlG887u7yxgeAA,1642
 otrs_somconnexio/otrs_models/ticket_types/change_tariff_fiber_ticket.py,sha256=DWHsB3pl-4AtpzST5fmAMZjmHqAgI_JrSrqv3oFAc20,1362
-otrs_somconnexio/otrs_models/ticket_types/change_tariff_ticket.py,sha256=eLJh0pmwsbl4Em0eKdvUpkdNgn5MmO5DG7kxg0PFwP4,2659
-otrs_somconnexio/otrs_models/ticket_types/change_tariff_ticket_shared_bonds.py,sha256=fPg4qXHyt39motD0qEc6ou5FKpBKpkGQUGUJS_95BLk,2021
+otrs_somconnexio/otrs_models/ticket_types/change_tariff_ticket.py,sha256=2oncxRb_U184cYbIdTF8mZN8iFeUdyiE73NF38L0lmk,3074
+otrs_somconnexio/otrs_models/ticket_types/change_tariff_ticket_mobile_pack.py,sha256=pu8QItdaICaX2DMvZ7h29Ii_HJVsKWC2lm6UKl145FQ,1844
+otrs_somconnexio/otrs_models/ticket_types/change_tariff_ticket_shared_bonds.py,sha256=CTesCN0NVD6lfTQMKC7nR6RXGjktfYVWFsthg69EnaQ,731
 otrs_somconnexio/otrs_models/ticket_types/check_coverage_ticket.py,sha256=mHMx4eNo8rq0b5kf8ay0tTcziweS82D2O4N-atNWYv4,1866
-otrs_somconnexio/otrs_models/ticket_types/we_call_you_ticket.py,sha256=o4_XkkNVbL31yt0wevdrHnXTc3ANYi8KF19BLTu7bP8,1205
+otrs_somconnexio/otrs_models/ticket_types/we_call_you_ticket.py,sha256=GMSYnV7_8yKZZMNNpac1kL93C_yYZEaZGq0K3c7TFp8,1654
 otrs_somconnexio/responses/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 otrs_somconnexio/responses/ticket_creation.py,sha256=32Iigeg2TO422M2XYaiei57KpimnkB1tgnIexiEhi-E,735
 otrs_somconnexio/services/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
@@ -109,7 +110,7 @@ tests/data/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 tests/data/otrs_raw_responses.py,sha256=hrd6ubWHpm61Epdrpgjr2uLniKj9AFioQ4xnDdNSKzw,1380
 tests/integration/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 tests/integration/test_change_customer_language.py,sha256=m3hp56hP49ugSvaN7Ic5dRA4NAs3Nk4AkxWz0oQ_kmw,1245
-tests/integration/test_ticket_factory.py,sha256=fmAExstOba0GVip9P78IKBZzGKD29ky-b0Tbr75uZ34,13714
+tests/integration/test_ticket_factory.py,sha256=vgPE7wdKtyalaD74i29v9w4MsNTUDepIT9taLyI0p9U,13786
 tests/integration/test_update_ticket_with_coverage_data.py,sha256=19XaaitAaj-mkSpSRFWML47bDfcmuQwuF_r1NVE_eZw,2919
 tests/otrs_models/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 tests/otrs_models/common_helper.py,sha256=WAd7aenHTfHvxjZMlwFfr32ajaF285Y75eifMjrAQeA,251
@@ -133,9 +134,9 @@ tests/otrs_models/test_router_4G_dynamic_fields.py,sha256=EEZHfAxQ8bPTrotGuyxcLx
 tests/otrs_models/test_router_4G_ticket.py,sha256=BMdnhAdnmvYfjyxvRN0dcCyS1hMFESV8EgAsCdHbFAo,4496
 tests/otrs_models/test_service.py,sha256=fLFyJ5wE8jszrD9sZlSOebjioR8dv8z2SeGZVcA3r5U,6833
 tests/otrs_models/test_switchboard_data.py,sha256=1DZq9EyB2Ym-v4WdMfScPejqGerczT6Flc0IfDX4M2M,1170
-tests/otrs_models/test_switchboard_dynamic_fields.py,sha256=ctptSKUANXNvFwAITEuYubD2nHcszpy5XZ4itlh9cmo,4363
+tests/otrs_models/test_switchboard_dynamic_fields.py,sha256=tOq0aW0y4ZzPRkivccDi16_c-ZBmH8cNoK1x_WYxm7Q,4508
 tests/otrs_models/test_telecom_company.py,sha256=nC4uBleU2Lr3qHr5VDo-6kbcTVwKgguC85TcbhTOn1c,1450
-tests/otrs_models/test_ticket_factory.py,sha256=BJ32OcK2XgO43pkKIdTK4xOZNi7JZBllUdb022AHKsc,2371
+tests/otrs_models/test_ticket_factory.py,sha256=cA5Abc7tQdTDyAlPED1ROw_UD6dWOlOOCZBHBvdjpxw,2949
 tests/otrs_models/test_vf_provisioning_article.py,sha256=Yj8vtaowhxP12K_-FMcJNW-5re3yyCCfGLRHCPYgrVA,897
 tests/otrs_models/configuration/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 tests/otrs_models/configuration/changes/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
@@ -153,14 +154,15 @@ tests/otrs_models/ticket_types/test_change_email.py,sha256=eJOCwvhB6Rs0wA4nThJt4
 tests/otrs_models/ticket_types/test_change_iban.py,sha256=dXyDyd7PaDC3M0haV7dJ8K3XLa6TO7YVcRTGk9A7oqU,3168
 tests/otrs_models/ticket_types/test_change_owner.py,sha256=eebQERzW09vNZ2dkP2wXCS0U5SD0GGXPmlqelAUdKEo,9858
 tests/otrs_models/ticket_types/test_change_personal_email.py,sha256=RA_9_lFMPMoORbIrJqxGqL2Fq_IAZzRT1Vh8qDixTpc,3083
-tests/otrs_models/ticket_types/test_change_tariff.py,sha256=znXLr0VLuhSV7QhPJEtstFOVfCsq34Cf0fLk2vgArzI,13560
+tests/otrs_models/ticket_types/test_change_tariff.py,sha256=11lmITvkbXn4ZqkdH5wGwWFp0KazhViFFjhwPoOkL8I,17289
 tests/otrs_models/ticket_types/test_change_tariff_adsl_landline.py,sha256=bBZw0zi7jqEgCaqEQPsbQeteFVWQCCNrtpficlgKAaA,4592
 tests/otrs_models/ticket_types/test_change_tariff_adsl_out_landline.py,sha256=c0dO23z3wnEFYQVU27yi9s8tRsB1aUf4YIxWEG48GGc,4609
 tests/otrs_models/ticket_types/test_change_tariff_fiber.py,sha256=K_1qFai00CopyQTEFgltupBYN2rhMh5tJDA_DC01624,6741
-tests/otrs_models/ticket_types/test_change_tariff_shared_bonds.py,sha256=JRzXGh0BoYpEqRn53J_xSq0gL01VbbSI_I4TyICnnBI,5435
+tests/otrs_models/ticket_types/test_change_tariff_mobile_pack.py,sha256=mOitwISCTIKVafY-g5xAnL-tZdCHcL61CCfedxiXSl4,5416
+tests/otrs_models/ticket_types/test_change_tariff_shared_bonds.py,sha256=Mmuai3rMTaBHCmWZCYeDFtx0tH1DiIxwYMUN4pSZFdo,2136
 tests/otrs_models/ticket_types/test_check_coverage.py,sha256=o6fVO52WxvrVahIQNscP7LhcQIe2iEK7q0yI9JT3-3Q,4158
 tests/otrs_models/ticket_types/test_shared_bond.py,sha256=Ha1sCIOkov-u7r7nijNqlSZsXYYNoOGV3pm7Fqx1YcU,3177
-tests/otrs_models/ticket_types/test_we_call_you.py,sha256=_1GEYnFNCx6KA_6-EKoX081_QItLtqZ7QEX3PLVbS5Q,2891
+tests/otrs_models/ticket_types/test_we_call_you.py,sha256=0IwtSGLK97iBug6G_0VlYJt6KE8qseqHcKbgdYL2FKc,3698
 tests/responses/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 tests/responses/test_ticket_creation.py,sha256=i7Yzps-Kz25Ie1ylr3YAEsUYDMIZTFOvQIpSM2k7lNY,1068
 tests/services/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
@@ -183,7 +185,7 @@ tests/services/test_update_ticket_with_provider_info.py,sha256=cZUg-hNV4BoMwafbp
 tests/user_management_client/__init__.py,sha256=47DEQpj8HBSa-_TImW-5JCeuQeRkm5NMpJWZG3hSuFU,0
 tests/user_management_client/test_client.py,sha256=088q9H1yf8Hii7zUF17KULqOO-JCxJLsR7vQ8lGHiqg,4410
 tests/user_management_client/test_user_management_response.py,sha256=HCCG7i2f6-ytrRpTzYZHODKCdW-X5GJn-BMVegd5FXg,1539
-otrs_somconnexio-0.6.1.dist-info/METADATA,sha256=XxYdg71wAsANVOB-VfGSGtUAQLVusy4OYPxXRNzDQl0,3458
-otrs_somconnexio-0.6.1.dist-info/WHEEL,sha256=fS9sRbCBHs7VFcwJLnLXN1MZRR0_TVTxvXKzOnaSFs8,110
-otrs_somconnexio-0.6.1.dist-info/top_level.txt,sha256=gvMaHGNwusWpSIy-PVyb0CKDIA4-4fXmEVER_2a-OnE,23
-otrs_somconnexio-0.6.1.dist-info/RECORD,,
+otrs_somconnexio-0.6.3.dist-info/METADATA,sha256=YwOdh-jX6Udis8W6iR2qo-ma_KJ2fz38XzGvCUBWMdo,3458
+otrs_somconnexio-0.6.3.dist-info/WHEEL,sha256=fS9sRbCBHs7VFcwJLnLXN1MZRR0_TVTxvXKzOnaSFs8,110
+otrs_somconnexio-0.6.3.dist-info/top_level.txt,sha256=gvMaHGNwusWpSIy-PVyb0CKDIA4-4fXmEVER_2a-OnE,23
+otrs_somconnexio-0.6.3.dist-info/RECORD,,

tests/integration/test_ticket_factory.py

@@ -55,6 +55,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "activation_notes",
                 "technology",
                 "sales_team",
+                "is_from_pack",
                 "fiber_linked",
                 "shared_bond_id",
             ]
@@ -105,6 +106,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "activation_notes",
                 "technology",
                 "sales_team",
+                "is_from_pack",
                 "fiber_linked",
                 "shared_bond_id",
             ]
@@ -131,7 +133,7 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
         self.assertIsInstance(ticket, MobilePausedTicket)
 
     @patch("otrs_somconnexio.otrs_models.provision_ticket.OTRSClient")
-    def test_create_mobile_pack_product_paused_ticket_factory(self, MockOTRSClient):
+    def test_create_mobile_is_from_pack_paused_ticket_factory(self, MockOTRSClient):
         mobile_data = Mock(
             spec=[
                 "order_id",
@@ -158,14 +160,15 @@ class TicketFactoryIntegrationTestCase(unittest.TestCase):
                 "activation_notes",
                 "technology",
                 "sales_team",
+                "is_from_pack",
                 "fiber_linked",
                 "shared_bond_id",
             ]
         )
 
         mobile_data.service_type = "mobile"
-        mobile_data.product = "SE_SC_REC_MOBILE_PACK_UNL_20480"
         mobile_data.is_grouped_with_fiber = True
+        mobile_data.is_from_pack = True
 
         otrs_process_ticket = Mock(spec=["id"])
         otrs_process_ticket.id = 234

tests/otrs_models/test_switchboard_dynamic_fields.py

@@ -140,3 +140,9 @@ class SwitchboardDynamicFieldsTestCase(unittest.TestCase):
             self.dynamic_fields_dct["provinciaEnviament"],
             self.service_data.shipment_subdivision,
         )
+
+    def test_documentation(self):
+        self.assertEqual(
+            self.dynamic_fields_dct["flagDocumentacio"],
+            "0",
+        )

tests/otrs_models/test_ticket_factory.py

@@ -23,7 +23,7 @@ class TicketFactoryTestCase(unittest.TestCase):
         )
 
     @patch("otrs_somconnexio.otrs_models.ticket_factory.MobilePausedTicket")
-    def test_build_mobile_paused_ticket(self, MockMobilePausedTicket):
+    def test_build_mobile_paused_ticket_portability(self, MockMobilePausedTicket):
         self.service_data.service_type = "mobile"
         self.service_data.type = "portability"
         self.service_data.is_grouped_with_fiber = True
@@ -34,6 +34,19 @@ class TicketFactoryTestCase(unittest.TestCase):
             service_data=self.service_data, customer_data=self.customer_data
         )
 
+    @patch("otrs_somconnexio.otrs_models.ticket_factory.MobilePausedTicket")
+    def test_build_mobile_paused_ticket_fiber_linked(self, MockMobilePausedTicket):
+        self.service_data.service_type = "mobile"
+        self.service_data.type = "new"
+        self.service_data.is_grouped_with_fiber = True
+        self.service_data.is_from_pack = True
+
+        TicketFactory(self.service_data, self.customer_data).build()
+
+        MockMobilePausedTicket.assert_called_once_with(
+            service_data=self.service_data, customer_data=self.customer_data
+        )
+
     @patch("otrs_somconnexio.otrs_models.ticket_factory.ADSLTicket")
     def test_build_adsl_ticket(self, MockADSLTicket):
         self.service_data.service_type = "adsl"

tests/otrs_models/ticket_types/test_change_tariff.py

@@ -1,10 +1,13 @@
 from otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket import (
     ChangeTariffTicket,
     ChangeTariffExceptionalTicket,
+    ChangeTariffMobilePackTicket,
+    ChangeTariffSharedBondTicket,
 )
 from otrs_somconnexio.otrs_models.configurations.changes.change_tariff import (
     ChangeTariffTicketConfiguration,
     ChangeTariffExceptionalTicketConfiguration,
+    ChangeTariffSharedBondTicketConfiguration,
 )
 
 
@@ -248,7 +251,9 @@ class TestCaseChangeTariffExceptionalTicket:
             attachments=None,
         )
 
-    def test_create_with_shared_bond_id(self, mocker):
+
+class TestCaseChangeTariffMobilePackTicket:
+    def test_create(self, mocker):
         username = "7456787G"
         customer_code = "1234"
 
@@ -275,7 +280,7 @@ class TestCaseChangeTariffExceptionalTicket:
         )
 
         expected_ticket_data = {
-            "Title": "Sol·licitud Canvi de tarifa oficina virtual",
+            "Title": "Sol·licitud canvi de tarifa pack apinyades",
             "QueueID": ChangeTariffTicketConfiguration.queue_id,
             "State": ChangeTariffTicketConfiguration.state,
             "Type": ChangeTariffTicketConfiguration.type,
@@ -284,7 +289,7 @@ class TestCaseChangeTariffExceptionalTicket:
             "CustomerID": customer_code,
         }
         expected_article_data = {
-            "Subject": "Sol·licitud Canvi de tarifa oficina virtual",
+            "Subject": "Sol·licitud canvi de tarifa pack apinyades",
             "Body": "-",
         }
 
@@ -297,16 +302,18 @@ class TestCaseChangeTariffExceptionalTicket:
             "subscription_email": "fakeemail@email.coop",
             "language": "ca_ES",
             "send_notification": False,
-            "shared_bond_id": "C03457456M",
         }
 
-        ticket = ChangeTariffTicket(username, customer_code, fields_dict).create()
+        ticket = ChangeTariffMobilePackTicket(
+            username, customer_code, fields_dict
+        ).create()
 
         TicketMock.assert_called_once_with(expected_ticket_data)
         ArticleMock.assert_called_once_with(expected_article_data)
         calls = [
             mocker.call(
-                "ProcessManagementProcessID", ChangeTariffTicketConfiguration.process_id
+                "ProcessManagementProcessID",
+                ChangeTariffTicketConfiguration.process_id,
             ),
             mocker.call(
                 "ProcessManagementActivityID",
@@ -320,9 +327,99 @@ class TestCaseChangeTariffExceptionalTicket:
             mocker.call("correuElectronic", "fakeemail@email.coop"),
             mocker.call("idioma", "ca_ES"),
             mocker.call("enviarNotificacio", "0"),
-            mocker.call("IDAbonamentCompartit", "C03457456M"),
             mocker.call("TecDelServei", "Mobil"),
         ]
+
+        DynamicFieldMock.assert_has_calls(calls)
+        OTRSClientMock.return_value.create_otrs_process_ticket.assert_called_once_with(  # noqa
+            TicketMock.return_value,
+            article=ArticleMock.return_value,
+            dynamic_fields=[mocker.ANY for call in calls],
+            attachments=None,
+        )
+        assert ticket.id == "1"
+
+
+class TestCaseChangeTariffSharedBondTicket:
+    def test_create_with_shared_bond_id(self, mocker):
+        username = "7456787G"
+        customer_code = "1234"
+
+        OTRSClientMock = mocker.patch(
+            "otrs_somconnexio.otrs_models.ticket_types.base_ticket.OTRSClient",
+            return_value=mocker.Mock(),
+        )
+        OTRSClientMock.return_value.create_otrs_process_ticket.return_value = (
+            mocker.Mock(spec=["id"])
+        )
+        OTRSClientMock.return_value.create_otrs_process_ticket.return_value.id = "1"
+
+        TicketMock = mocker.patch(
+            "otrs_somconnexio.otrs_models.ticket_types.base_ticket.Ticket",
+            return_value=mocker.Mock(),
+        )
+        ArticleMock = mocker.patch(
+            "otrs_somconnexio.otrs_models.ticket_types.base_ticket.Article",
+            return_value=mocker.Mock(),
+        )
+        DynamicFieldMock = mocker.patch(
+            "otrs_somconnexio.otrs_models.ticket_types.base_ticket.DynamicField",
+            return_value=mocker.Mock(),
+        )
+
+        expected_ticket_data = {
+            "Title": "Sol·licitud canvi de tarifa pack amb dades compartides",
+            "QueueID": ChangeTariffSharedBondTicketConfiguration.queue_id,
+            "State": ChangeTariffSharedBondTicketConfiguration.state,
+            "Type": ChangeTariffSharedBondTicketConfiguration.type,
+            "Priority": ChangeTariffSharedBondTicketConfiguration.priority,
+            "CustomerUser": customer_code,
+            "CustomerID": customer_code,
+        }
+        expected_article_data = {
+            "Subject": "Sol·licitud canvi de tarifa pack amb dades compartides",
+            "Body": "-",
+        }
+
+        fields_dict = {
+            "phone_number": "666666666",
+            "new_product_code": "NEW_PRODUCT_CODE",
+            "current_product_code": "CURRENT_PRODUCT_CODE",
+            "effective_date": "tomorrow",
+            "fiber_linked": "",
+            "subscription_email": "fakeemail@email.coop",
+            "language": "ca_ES",
+            "send_notification": False,
+            "shared_bond_id": "C03457456M",
+        }
+
+        ticket = ChangeTariffSharedBondTicket(
+            username, customer_code, fields_dict
+        ).create()
+
+        TicketMock.assert_called_once_with(expected_ticket_data)
+        ArticleMock.assert_called_once_with(expected_article_data)
+        calls = [
+            mocker.call(
+                "ProcessManagementProcessID",
+                ChangeTariffSharedBondTicketConfiguration.process_id,
+            ),
+            mocker.call(
+                "ProcessManagementActivityID",
+                ChangeTariffSharedBondTicketConfiguration.activity_id,
+            ),
+            mocker.call("renovaCanviTarifa", "0"),
+            mocker.call("liniaMobil", "666666666"),
+            mocker.call("productMobil", "NEW_PRODUCT_CODE"),
+            mocker.call("tarifaAntiga", "CURRENT_PRODUCT_CODE"),
+            mocker.call("dataExecucioCanviTarifa", "tomorrow"),
+            mocker.call("correuElectronic", "fakeemail@email.coop"),
+            mocker.call("idioma", "ca_ES"),
+            mocker.call("enviarNotificacio", "0"),
+            mocker.call("TecDelServei", "Mobil"),
+            mocker.call("IDAbonamentCompartit", "C03457456M"),
+        ]
+
         DynamicFieldMock.assert_has_calls(calls)
         OTRSClientMock.return_value.create_otrs_process_ticket.assert_called_once_with(  # noqa
             TicketMock.return_value,

tests/otrs_models/ticket_types/test_change_tariff_mobile_pack.py

@@ -0,0 +1,151 @@
+from otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket import (
+    ChangeTariffMobilePackTicket,
+)
+from otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket_mobile_pack import (
+    ChangeTariffTicketMobilePack,
+)
+
+
+class TestCaseChangeTariffTicketMobilePack:
+    def test_create(self, mocker):
+        username = "7456787G"
+        customer_code = "1234"
+        ticket_creator_id = "1"
+        ticket_id = "2"
+
+        OTRSClientMock = mocker.patch(
+            "otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket_mobile_pack.OTRSClient",
+            return_value=mocker.Mock(),
+        )
+
+        ticket_mock = mocker.Mock(spec=["create"])
+        ticket_mock.create.return_value = mocker.Mock(spec=["id"])
+        ticket_mock.create.return_value.id = ticket_id
+        ticket_creator_mock = mocker.Mock(spec=["create"])
+        ticket_creator_mock.create.return_value = mocker.Mock(spec=["id"])
+        ticket_creator_mock.create.return_value.id = ticket_creator_id
+
+        def side_effect(uname, customer_c, fields, override):
+            if fields.get("pack_creator"):
+                return ticket_creator_mock
+            else:
+                return ticket_mock
+
+        ChangeTariffMobilePackTicketMock = mocker.patch(
+            "otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket_mobile_pack.ChangeTariffMobilePackTicket",
+            side_effect=side_effect,
+        )
+
+        fields_dict = {
+            "contracts": [
+                {
+                    "phone_number": "666666666",
+                    "current_product_code": "CURRENT_PRODUCT_CODE",
+                    "subscription_email": "fakeemail@email.coop",
+                },
+                {
+                    "phone_number": "777777777",
+                    "current_product_code": "CURRENT_PRODUCT_CODE",
+                    "subscription_email": "fakeemail@email.coop",
+                },
+            ],
+            "phone_number": "666666666",
+            "new_product_code": "NEW_PRODUCT_CODE",
+            "effective_date": "tomorrow",
+            "fiber_linked": "28",
+            "language": "ca_ES",
+            "send_notification": True,
+        }
+
+        ChangeTariffTicketMobilePack(username, customer_code, fields_dict).create()
+
+        assert ChangeTariffMobilePackTicketMock.call_count == 2
+        ticket_mock.create.assert_called_once_with()
+        ticket_creator_mock.create.assert_called_once_with()
+        OTRSClientMock.return_value.link_tickets.assert_called_once_with(
+            ticket_creator_id,
+            ticket_id,
+            link_type="ParentChild",
+        )
+
+    def test_update(self, mocker):
+        username = "7456787G"
+        customer_code = "1234"
+        ticket_id = "2"
+        article = "article"
+        dynamic_fields = "dynamic_fields"
+        state = "state"
+        ChangeTariffMobilePackTicketMock = mocker.patch(
+            "otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket_mobile_pack.ChangeTariffMobilePackTicket",
+            return_value=mocker.Mock(spec=["update"]),
+        )
+        ChangeTariffTicketMobilePack(username, customer_code, {}).update(
+            ticket_id, article, dynamic_fields, state
+        )
+
+        ChangeTariffMobilePackTicketMock.assert_called_once_with(
+            username, customer_code, {}
+        )
+        ChangeTariffMobilePackTicketMock.return_value.update.assert_called_once_with(
+            ticket_id, article, dynamic_fields, state
+        )
+
+
+class TestCaseChangeTariffMobilePackTicket:
+    def test_create(self, mocker):
+        username = "7456787G"
+        customer_code = "1234"
+        fields_dict = {
+            "phone_number": "777777777",
+            "current_product_code": "CURRENT_PRODUCT_CODE",
+            "subscription_email": "fakeemail@email.coop",
+            "new_product_code": "NEW_PRODUCT_CODE",
+            "effective_date": "tomorrow",
+            "fiber_linked": "28",
+            "language": "ca_ES",
+            "send_notification": True,
+            "pack_creator": True,
+        }
+
+        ticket_mock = mocker.Mock(spec=["id"])
+        ticket_mock.id = "11223344"
+        OTRSClientMock = mocker.patch(
+            "otrs_somconnexio.otrs_models.ticket_types.base_ticket.OTRSClient",
+            return_value=mocker.Mock(),
+        )
+        OTRSClientMock.return_value.create_otrs_process_ticket.return_value = (
+            ticket_mock
+        )
+        DynamicFieldMock = mocker.patch(
+            "otrs_somconnexio.otrs_models.ticket_types.base_ticket.DynamicField",
+        )
+
+        ticket = ChangeTariffMobilePackTicket(
+            username, customer_code, fields_dict
+        ).create()
+
+        assert ticket.id == ticket_mock.id
+        OTRSClientMock.return_value.create_otrs_process_ticket.assert_called_once_with(
+            mocker.ANY,
+            article=mocker.ANY,
+            dynamic_fields=[
+                mocker.ANY,
+                mocker.ANY,
+                mocker.ANY,
+                mocker.ANY,
+                mocker.ANY,
+                mocker.ANY,
+                mocker.ANY,
+                mocker.ANY,
+                mocker.ANY,
+                mocker.ANY,
+                mocker.ANY,
+                mocker.ANY,
+                mocker.ANY,
+            ],
+            attachments=None,
+        )
+        DynamicFieldMock.assert_called_with(
+            "creadorAbonament",
+            True,
+        )

tests/otrs_models/ticket_types/test_change_tariff_shared_bonds.py

@@ -1,94 +1,6 @@
 from otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket import (
     ChangeTariffSharedBondTicket,
 )
-from otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket_shared_bonds import (
-    ChangeTariffTicketSharedBond,
-)
-
-
-class TestCaseChangeTariffTicketSharedBonds:
-    def test_create(self, mocker):
-        username = "7456787G"
-        customer_code = "1234"
-        ticket_creator_id = "1"
-        ticket_id = "2"
-
-        OTRSClientMock = mocker.patch(
-            "otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket_shared_bonds.OTRSClient",
-            return_value=mocker.Mock(),
-        )
-
-        ticket_mock = mocker.Mock(spec=["create"])
-        ticket_mock.create.return_value = mocker.Mock(spec=["id"])
-        ticket_mock.create.return_value.id = ticket_id
-        ticket_creator_mock = mocker.Mock(spec=["create"])
-        ticket_creator_mock.create.return_value = mocker.Mock(spec=["id"])
-        ticket_creator_mock.create.return_value.id = ticket_creator_id
-
-        def side_effect(uname, customer_c, fields, override):
-            if fields.get("shared_bond_creator"):
-                return ticket_creator_mock
-            else:
-                return ticket_mock
-
-        ChangeTariffSharedBondTicketMock = mocker.patch(
-            "otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket_shared_bonds.ChangeTariffSharedBondTicket",
-            side_effect=side_effect,
-        )
-
-        fields_dict = {
-            "contracts": [
-                {
-                    "phone_number": "666666666",
-                    "current_product_code": "CURRENT_PRODUCT_CODE",
-                    "subscription_email": "fakeemail@email.coop",
-                },
-                {
-                    "phone_number": "777777777",
-                    "current_product_code": "CURRENT_PRODUCT_CODE",
-                    "subscription_email": "fakeemail@email.coop",
-                },
-            ],
-            "phone_number": "666666666",
-            "new_product_code": "NEW_PRODUCT_CODE",
-            "effective_date": "tomorrow",
-            "fiber_linked": "28",
-            "language": "ca_ES",
-            "send_notification": True,
-        }
-
-        ChangeTariffTicketSharedBond(username, customer_code, fields_dict).create()
-
-        assert ChangeTariffSharedBondTicketMock.call_count == 2
-        ticket_mock.create.assert_called_once_with()
-        ticket_creator_mock.create.assert_called_once_with()
-        OTRSClientMock.return_value.link_tickets.assert_called_once_with(
-            ticket_creator_id,
-            ticket_id,
-            link_type="ParentChild",
-        )
-
-    def test_update(self, mocker):
-        username = "7456787G"
-        customer_code = "1234"
-        ticket_id = "2"
-        article = "article"
-        dynamic_fields = "dynamic_fields"
-        state = "state"
-        ChangeTariffSharedBondTicketMock = mocker.patch(
-            "otrs_somconnexio.otrs_models.ticket_types.change_tariff_ticket_shared_bonds.ChangeTariffSharedBondTicket",
-            return_value=mocker.Mock(spec=["update"]),
-        )
-        ChangeTariffTicketSharedBond(username, customer_code, {}).update(
-            ticket_id, article, dynamic_fields, state
-        )
-
-        ChangeTariffSharedBondTicketMock.assert_called_once_with(
-            username, customer_code, {}
-        )
-        ChangeTariffSharedBondTicketMock.return_value.update.assert_called_once_with(
-            ticket_id, article, dynamic_fields, state
-        )
 
 
 class TestCaseChangeTariffSharedBondTicket:
@@ -104,7 +16,8 @@ class TestCaseChangeTariffSharedBondTicket:
             "fiber_linked": "28",
             "language": "ca_ES",
             "send_notification": True,
-            "shared_bond_creator": True,
+            "pack_creator": True,
+            "shared_bond_id": "123456",
         }
 
         ticket_mock = mocker.Mock(spec=["id"])
@@ -142,10 +55,11 @@ class TestCaseChangeTariffSharedBondTicket:
                 mocker.ANY,
                 mocker.ANY,
                 mocker.ANY,
+                mocker.ANY,
             ],
             attachments=None,
         )
         DynamicFieldMock.assert_called_with(
-            "creadorAbonament",
-            True,
+            "IDAbonamentCompartit",
+            fields_dict["shared_bond_id"],
         )

tests/otrs_models/ticket_types/test_we_call_you.py

@@ -1,5 +1,7 @@
 from otrs_somconnexio.otrs_models.configurations.querys.we_call_you import (
     WeCallYouCATConfiguration,
+    WeCallYouCompanyCATConfiguration,
+    WeCallYouCompanyESConfiguration,
     WeCallYouESConfiguration,
 )
 from otrs_somconnexio.otrs_models.ticket_types.we_call_you_ticket import WeCallYouTicket
@@ -9,19 +11,40 @@ class TestCaseWeCallYou:
     fields_dict = {
         "name": "name surname",
         "schedule": "12h-14h",
-        "language": "ca_ES",
         "phone": "642525377",
         "reason": "call me baby",
+        "language": "ca_ES",
+        "is_company": False,
     }
 
     def test_create_CAT(self, mocker):
-        self._execute_and_assert_create(mocker, WeCallYouCATConfiguration)
+        self._execute_and_assert_create(
+            mocker, WeCallYouCATConfiguration, self.fields_dict
+        )
 
     def test_create_ES(self, mocker):
-        self.fields_dict["language"] = "es_ES"
-        self._execute_and_assert_create(mocker, WeCallYouESConfiguration)
+        dict = {**self.fields_dict}
+        dict["language"] = "es_ES"
+        self._execute_and_assert_create(mocker, WeCallYouESConfiguration, dict)
+
+    def test_create_company_CAT(self, mocker):
+        dict = {**self.fields_dict}
+        dict["is_company"] = True
+        dict["company_size"] = "1"
+        self._execute_and_assert_create(
+            mocker, WeCallYouCompanyCATConfiguration, dict, True
+        )
+
+    def test_create_company_ES(self, mocker):
+        dict = {**self.fields_dict}
+        dict["language"] = "es_ES"
+        dict["is_company"] = True
+        dict["company_size"] = "1"
+        self._execute_and_assert_create(
+            mocker, WeCallYouCompanyESConfiguration, dict, True
+        )
 
-    def _execute_and_assert_create(self, mocker, config):
+    def _execute_and_assert_create(self, mocker, config, dict, is_company=False):
         OTRSClientMock = mocker.patch(
             "otrs_somconnexio.otrs_models.ticket_types.base_ticket.OTRSClient",
             return_value=mocker.Mock(),
@@ -58,13 +81,15 @@ class TestCaseWeCallYou:
                 "ProcessManagementActivityID",
                 config.activity_id,
             ),
-            mocker.call("personaContacte", self.fields_dict["name"]),
-            mocker.call("horariTrucada", self.fields_dict["schedule"]),
-            mocker.call("telefonContacte", self.fields_dict["phone"]),
-            mocker.call("motiuTrucada", self.fields_dict["reason"]),
+            mocker.call("personaContacte", dict["name"]),
+            mocker.call("horariTrucada", dict["schedule"]),
+            mocker.call("telefonContacte", dict["phone"]),
+            mocker.call("motiuTrucada", dict["reason"]),
         ]
+        if is_company:
+            calls.append(mocker.call("midaEmpresa", dict["company_size"]))
 
-        WeCallYouTicket(None, "customer", self.fields_dict, [], "").create()
+        WeCallYouTicket(None, "customer", dict, [], "").create()
 
         TicketMock.assert_called_once_with(expected_ticket_data)
         ArticleMock.assert_called_once_with(expected_article_data)