mergepythonclient 0.0.1__py3-none-any.whl

merge/resources/ticketing/tickets/tickets.py

@@ -0,0 +1,1037 @@
+# File generated from our OpenAPI spec by Stainless.
+
+from __future__ import annotations
+
+from typing import TYPE_CHECKING, List, Union, Optional
+from datetime import datetime
+from typing_extensions import Literal
+
+from .meta import Meta, AsyncMeta
+from ....types import shared
+from ...._types import NOT_GIVEN, Body, Query, Headers, NotGiven
+from ...._utils import maybe_transform
+from ...._resource import SyncAPIResource, AsyncAPIResource
+from ....pagination import SyncPage, AsyncPage
+from ...._base_client import AsyncPaginator, make_request_options
+from ....types.ticketing import (
+    User,
+    Ticket,
+    TicketResponse,
+    ticket_list_params,
+    ticket_create_params,
+    ticket_update_params,
+    ticket_retrieve_params,
+    ticket_list_collaborators_params,
+    ticket_list_remote_field_classes_params,
+)
+
+if TYPE_CHECKING:
+    from ...._client import Merge, AsyncMerge
+
+__all__ = ["Tickets", "AsyncTickets"]
+
+
+class Tickets(SyncAPIResource):
+    meta: Meta
+
+    def __init__(self, client: Merge) -> None:
+        super().__init__(client)
+        self.meta = Meta(client)
+
+    def create(
+        self,
+        *,
+        model: ticket_create_params.Model,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> TicketResponse:
+        """
+        Creates a `Ticket` object with the given values.
+
+        Args:
+          model: # The Ticket Object
+
+              ### Description
+
+              The `Ticket` object is used to represent a ticket or a task within a system.
+
+              ### Usage Example
+
+              TODO
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return self._post(
+            "/ticketing/v1/tickets",
+            body=maybe_transform({"model": model}, ticket_create_params.TicketCreateParams),
+            options=make_request_options(
+                extra_headers=extra_headers, extra_query=extra_query, extra_body=extra_body, timeout=timeout
+            ),
+            cast_to=TicketResponse,
+        )
+
+    def retrieve(
+        self,
+        id: str,
+        *,
+        expand: List[
+            Literal[
+                "account", "assignees", "attachments", "collections", "contact", "creator", "parent_ticket", "project"
+            ]
+        ]
+        | NotGiven = NOT_GIVEN,
+        include_remote_data: bool | NotGiven = NOT_GIVEN,
+        include_remote_fields: bool | NotGiven = NOT_GIVEN,
+        remote_fields: Literal[
+            "priority",
+            "priority,status",
+            "priority,status,ticket_type",
+            "priority,ticket_type",
+            "status",
+            "status,ticket_type",
+            "ticket_type",
+        ]
+        | NotGiven = NOT_GIVEN,
+        show_enum_origins: Literal[
+            "priority",
+            "priority,status",
+            "priority,status,ticket_type",
+            "priority,ticket_type",
+            "status",
+            "status,ticket_type",
+            "ticket_type",
+        ]
+        | NotGiven = NOT_GIVEN,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> Ticket:
+        """
+        Returns a `Ticket` object with the given `id`.
+
+        Args:
+          expand: Which relations should be returned in expanded form. Multiple relation names
+              should be comma separated without spaces.
+
+          include_remote_data: Whether to include the original data Merge fetched from the third-party to
+              produce these models.
+
+          include_remote_fields: Whether to include all remote fields, including fields that Merge did not map to
+              common models, in a normalized format.
+
+          remote_fields: Deprecated. Use show_enum_origins.
+
+          show_enum_origins: Which fields should be returned in non-normalized form.
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return self._get(
+            f"/ticketing/v1/tickets/{id}",
+            options=make_request_options(
+                extra_headers=extra_headers,
+                extra_query=extra_query,
+                extra_body=extra_body,
+                timeout=timeout,
+                query=maybe_transform(
+                    {
+                        "expand": expand,
+                        "include_remote_data": include_remote_data,
+                        "include_remote_fields": include_remote_fields,
+                        "remote_fields": remote_fields,
+                        "show_enum_origins": show_enum_origins,
+                    },
+                    ticket_retrieve_params.TicketRetrieveParams,
+                ),
+            ),
+            cast_to=Ticket,
+        )
+
+    def update(
+        self,
+        id: str,
+        *,
+        model: ticket_update_params.Model,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> TicketResponse:
+        """
+        Updates a `Ticket` object with the given `id`.
+
+        Args:
+          model: # The Ticket Object
+
+              ### Description
+
+              The `Ticket` object is used to represent a ticket or a task within a system.
+
+              ### Usage Example
+
+              TODO
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return self._patch(
+            f"/ticketing/v1/tickets/{id}",
+            body=maybe_transform({"model": model}, ticket_update_params.TicketUpdateParams),
+            options=make_request_options(
+                extra_headers=extra_headers, extra_query=extra_query, extra_body=extra_body, timeout=timeout
+            ),
+            cast_to=TicketResponse,
+        )
+
+    def list(
+        self,
+        *,
+        account_id: str | NotGiven = NOT_GIVEN,
+        assignee_ids: str | NotGiven = NOT_GIVEN,
+        collection_ids: str | NotGiven = NOT_GIVEN,
+        completed_after: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        completed_before: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        contact_id: str | NotGiven = NOT_GIVEN,
+        created_after: Union[str, datetime] | NotGiven = NOT_GIVEN,
+        created_before: Union[str, datetime] | NotGiven = NOT_GIVEN,
+        cursor: str | NotGiven = NOT_GIVEN,
+        due_after: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        due_before: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        expand: List[
+            Literal[
+                "account", "assignees", "attachments", "collections", "contact", "creator", "parent_ticket", "project"
+            ]
+        ]
+        | NotGiven = NOT_GIVEN,
+        include_deleted_data: bool | NotGiven = NOT_GIVEN,
+        include_remote_data: bool | NotGiven = NOT_GIVEN,
+        include_remote_fields: bool | NotGiven = NOT_GIVEN,
+        modified_after: Union[str, datetime] | NotGiven = NOT_GIVEN,
+        modified_before: Union[str, datetime] | NotGiven = NOT_GIVEN,
+        page_size: int | NotGiven = NOT_GIVEN,
+        parent_ticket_id: str | NotGiven = NOT_GIVEN,
+        priority: Optional[Literal["HIGH", "LOW", "NORMAL", "URGENT"]] | NotGiven = NOT_GIVEN,
+        project_id: str | NotGiven = NOT_GIVEN,
+        remote_created_after: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        remote_created_before: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        remote_fields: Literal[
+            "priority",
+            "priority,status",
+            "priority,status,ticket_type",
+            "priority,ticket_type",
+            "status",
+            "status,ticket_type",
+            "ticket_type",
+        ]
+        | NotGiven = NOT_GIVEN,
+        remote_id: Optional[str] | NotGiven = NOT_GIVEN,
+        remote_updated_after: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        remote_updated_before: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        show_enum_origins: Literal[
+            "priority",
+            "priority,status",
+            "priority,status,ticket_type",
+            "priority,ticket_type",
+            "status",
+            "status,ticket_type",
+            "ticket_type",
+        ]
+        | NotGiven = NOT_GIVEN,
+        status: Optional[Literal["CLOSED", "IN_PROGRESS", "ON_HOLD", "OPEN"]] | NotGiven = NOT_GIVEN,
+        tags: str | NotGiven = NOT_GIVEN,
+        ticket_type: Optional[str] | NotGiven = NOT_GIVEN,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> SyncPage[Ticket]:
+        """
+        Returns a list of `Ticket` objects.
+
+        Args:
+          account_id: If provided, will only return tickets for this account.
+
+          assignee_ids: If provided, will only return tickets assigned to the assignee_ids; multiple
+              assignee_ids can be separated by commas.
+
+          collection_ids: If provided, will only return tickets assigned to the collection_ids; multiple
+              collection_ids can be separated by commas.
+
+          completed_after: If provided, will only return tickets completed after this datetime.
+
+          completed_before: If provided, will only return tickets completed before this datetime.
+
+          contact_id: If provided, will only return tickets for this contact.
+
+          created_after: If provided, will only return objects created after this datetime.
+
+          created_before: If provided, will only return objects created before this datetime.
+
+          cursor: The pagination cursor value.
+
+          due_after: If provided, will only return tickets due after this datetime.
+
+          due_before: If provided, will only return tickets due before this datetime.
+
+          expand: Which relations should be returned in expanded form. Multiple relation names
+              should be comma separated without spaces.
+
+          include_deleted_data: Whether to include data that was marked as deleted by third party webhooks.
+
+          include_remote_data: Whether to include the original data Merge fetched from the third-party to
+              produce these models.
+
+          include_remote_fields: Whether to include all remote fields, including fields that Merge did not map to
+              common models, in a normalized format.
+
+          modified_after: If provided, only objects synced by Merge after this date time will be returned.
+
+          modified_before: If provided, only objects synced by Merge before this date time will be
+              returned.
+
+          page_size: Number of results to return per page.
+
+          parent_ticket_id: If provided, will only return sub tickets of the parent_ticket_id.
+
+          priority: If provided, will only return tickets of this priority.
+
+              - `URGENT` - URGENT
+              - `HIGH` - HIGH
+              - `NORMAL` - NORMAL
+              - `LOW` - LOW
+
+          project_id: If provided, will only return tickets for this project.
+
+          remote_created_after: If provided, will only return tickets created in the third party platform after
+              this datetime.
+
+          remote_created_before: If provided, will only return tickets created in the third party platform before
+              this datetime.
+
+          remote_fields: Deprecated. Use show_enum_origins.
+
+          remote_id: The API provider's ID for the given object.
+
+          remote_updated_after: If provided, will only return tickets updated in the third party platform after
+              this datetime.
+
+          remote_updated_before: If provided, will only return tickets updated in the third party platform before
+              this datetime.
+
+          show_enum_origins: Which fields should be returned in non-normalized form.
+
+          status: If provided, will only return tickets of this status.
+
+              - `OPEN` - OPEN
+              - `CLOSED` - CLOSED
+              - `IN_PROGRESS` - IN_PROGRESS
+              - `ON_HOLD` - ON_HOLD
+
+          tags: If provided, will only return tickets matching the tags; multiple tags can be
+              separated by commas.
+
+          ticket_type: If provided, will only return tickets of this type.
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return self._get_api_list(
+            "/ticketing/v1/tickets",
+            page=SyncPage[Ticket],
+            options=make_request_options(
+                extra_headers=extra_headers,
+                extra_query=extra_query,
+                extra_body=extra_body,
+                timeout=timeout,
+                query=maybe_transform(
+                    {
+                        "account_id": account_id,
+                        "assignee_ids": assignee_ids,
+                        "collection_ids": collection_ids,
+                        "completed_after": completed_after,
+                        "completed_before": completed_before,
+                        "contact_id": contact_id,
+                        "created_after": created_after,
+                        "created_before": created_before,
+                        "cursor": cursor,
+                        "due_after": due_after,
+                        "due_before": due_before,
+                        "expand": expand,
+                        "include_deleted_data": include_deleted_data,
+                        "include_remote_data": include_remote_data,
+                        "include_remote_fields": include_remote_fields,
+                        "modified_after": modified_after,
+                        "modified_before": modified_before,
+                        "page_size": page_size,
+                        "parent_ticket_id": parent_ticket_id,
+                        "priority": priority,
+                        "project_id": project_id,
+                        "remote_created_after": remote_created_after,
+                        "remote_created_before": remote_created_before,
+                        "remote_fields": remote_fields,
+                        "remote_id": remote_id,
+                        "remote_updated_after": remote_updated_after,
+                        "remote_updated_before": remote_updated_before,
+                        "show_enum_origins": show_enum_origins,
+                        "status": status,
+                        "tags": tags,
+                        "ticket_type": ticket_type,
+                    },
+                    ticket_list_params.TicketListParams,
+                ),
+            ),
+            model=Ticket,
+        )
+
+    def list_collaborators(
+        self,
+        parent_id: str,
+        *,
+        cursor: str | NotGiven = NOT_GIVEN,
+        expand: List[Literal["teams"]] | NotGiven = NOT_GIVEN,
+        include_deleted_data: bool | NotGiven = NOT_GIVEN,
+        include_remote_data: bool | NotGiven = NOT_GIVEN,
+        page_size: int | NotGiven = NOT_GIVEN,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> SyncPage[User]:
+        """
+        Returns a list of `User` objects.
+
+        Args:
+          cursor: The pagination cursor value.
+
+          expand: Which relations should be returned in expanded form. Multiple relation names
+              should be comma separated without spaces.
+
+          include_deleted_data: Whether to include data that was marked as deleted by third party webhooks.
+
+          include_remote_data: Whether to include the original data Merge fetched from the third-party to
+              produce these models.
+
+          page_size: Number of results to return per page.
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return self._get_api_list(
+            f"/ticketing/v1/tickets/{parent_id}/collaborators",
+            page=SyncPage[User],
+            options=make_request_options(
+                extra_headers=extra_headers,
+                extra_query=extra_query,
+                extra_body=extra_body,
+                timeout=timeout,
+                query=maybe_transform(
+                    {
+                        "cursor": cursor,
+                        "expand": expand,
+                        "include_deleted_data": include_deleted_data,
+                        "include_remote_data": include_remote_data,
+                        "page_size": page_size,
+                    },
+                    ticket_list_collaborators_params.TicketListCollaboratorsParams,
+                ),
+            ),
+            model=User,
+        )
+
+    def list_remote_field_classes(
+        self,
+        *,
+        cursor: str | NotGiven = NOT_GIVEN,
+        include_deleted_data: bool | NotGiven = NOT_GIVEN,
+        include_remote_data: bool | NotGiven = NOT_GIVEN,
+        page_size: int | NotGiven = NOT_GIVEN,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> SyncPage[shared.RemoteFieldClass]:
+        """
+        Returns a list of `RemoteFieldClass` objects.
+
+        Args:
+          cursor: The pagination cursor value.
+
+          include_deleted_data: Whether to include data that was marked as deleted by third party webhooks.
+
+          include_remote_data: Whether to include the original data Merge fetched from the third-party to
+              produce these models.
+
+          page_size: Number of results to return per page.
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return self._get_api_list(
+            "/ticketing/v1/tickets/remote-field-classes",
+            page=SyncPage[shared.RemoteFieldClass],
+            options=make_request_options(
+                extra_headers=extra_headers,
+                extra_query=extra_query,
+                extra_body=extra_body,
+                timeout=timeout,
+                query=maybe_transform(
+                    {
+                        "cursor": cursor,
+                        "include_deleted_data": include_deleted_data,
+                        "include_remote_data": include_remote_data,
+                        "page_size": page_size,
+                    },
+                    ticket_list_remote_field_classes_params.TicketListRemoteFieldClassesParams,
+                ),
+            ),
+            model=shared.RemoteFieldClass,
+        )
+
+
+class AsyncTickets(AsyncAPIResource):
+    meta: AsyncMeta
+
+    def __init__(self, client: AsyncMerge) -> None:
+        super().__init__(client)
+        self.meta = AsyncMeta(client)
+
+    async def create(
+        self,
+        *,
+        model: ticket_create_params.Model,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> TicketResponse:
+        """
+        Creates a `Ticket` object with the given values.
+
+        Args:
+          model: # The Ticket Object
+
+              ### Description
+
+              The `Ticket` object is used to represent a ticket or a task within a system.
+
+              ### Usage Example
+
+              TODO
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return await self._post(
+            "/ticketing/v1/tickets",
+            body=maybe_transform({"model": model}, ticket_create_params.TicketCreateParams),
+            options=make_request_options(
+                extra_headers=extra_headers, extra_query=extra_query, extra_body=extra_body, timeout=timeout
+            ),
+            cast_to=TicketResponse,
+        )
+
+    async def retrieve(
+        self,
+        id: str,
+        *,
+        expand: List[
+            Literal[
+                "account", "assignees", "attachments", "collections", "contact", "creator", "parent_ticket", "project"
+            ]
+        ]
+        | NotGiven = NOT_GIVEN,
+        include_remote_data: bool | NotGiven = NOT_GIVEN,
+        include_remote_fields: bool | NotGiven = NOT_GIVEN,
+        remote_fields: Literal[
+            "priority",
+            "priority,status",
+            "priority,status,ticket_type",
+            "priority,ticket_type",
+            "status",
+            "status,ticket_type",
+            "ticket_type",
+        ]
+        | NotGiven = NOT_GIVEN,
+        show_enum_origins: Literal[
+            "priority",
+            "priority,status",
+            "priority,status,ticket_type",
+            "priority,ticket_type",
+            "status",
+            "status,ticket_type",
+            "ticket_type",
+        ]
+        | NotGiven = NOT_GIVEN,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> Ticket:
+        """
+        Returns a `Ticket` object with the given `id`.
+
+        Args:
+          expand: Which relations should be returned in expanded form. Multiple relation names
+              should be comma separated without spaces.
+
+          include_remote_data: Whether to include the original data Merge fetched from the third-party to
+              produce these models.
+
+          include_remote_fields: Whether to include all remote fields, including fields that Merge did not map to
+              common models, in a normalized format.
+
+          remote_fields: Deprecated. Use show_enum_origins.
+
+          show_enum_origins: Which fields should be returned in non-normalized form.
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return await self._get(
+            f"/ticketing/v1/tickets/{id}",
+            options=make_request_options(
+                extra_headers=extra_headers,
+                extra_query=extra_query,
+                extra_body=extra_body,
+                timeout=timeout,
+                query=maybe_transform(
+                    {
+                        "expand": expand,
+                        "include_remote_data": include_remote_data,
+                        "include_remote_fields": include_remote_fields,
+                        "remote_fields": remote_fields,
+                        "show_enum_origins": show_enum_origins,
+                    },
+                    ticket_retrieve_params.TicketRetrieveParams,
+                ),
+            ),
+            cast_to=Ticket,
+        )
+
+    async def update(
+        self,
+        id: str,
+        *,
+        model: ticket_update_params.Model,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> TicketResponse:
+        """
+        Updates a `Ticket` object with the given `id`.
+
+        Args:
+          model: # The Ticket Object
+
+              ### Description
+
+              The `Ticket` object is used to represent a ticket or a task within a system.
+
+              ### Usage Example
+
+              TODO
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return await self._patch(
+            f"/ticketing/v1/tickets/{id}",
+            body=maybe_transform({"model": model}, ticket_update_params.TicketUpdateParams),
+            options=make_request_options(
+                extra_headers=extra_headers, extra_query=extra_query, extra_body=extra_body, timeout=timeout
+            ),
+            cast_to=TicketResponse,
+        )
+
+    def list(
+        self,
+        *,
+        account_id: str | NotGiven = NOT_GIVEN,
+        assignee_ids: str | NotGiven = NOT_GIVEN,
+        collection_ids: str | NotGiven = NOT_GIVEN,
+        completed_after: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        completed_before: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        contact_id: str | NotGiven = NOT_GIVEN,
+        created_after: Union[str, datetime] | NotGiven = NOT_GIVEN,
+        created_before: Union[str, datetime] | NotGiven = NOT_GIVEN,
+        cursor: str | NotGiven = NOT_GIVEN,
+        due_after: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        due_before: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        expand: List[
+            Literal[
+                "account", "assignees", "attachments", "collections", "contact", "creator", "parent_ticket", "project"
+            ]
+        ]
+        | NotGiven = NOT_GIVEN,
+        include_deleted_data: bool | NotGiven = NOT_GIVEN,
+        include_remote_data: bool | NotGiven = NOT_GIVEN,
+        include_remote_fields: bool | NotGiven = NOT_GIVEN,
+        modified_after: Union[str, datetime] | NotGiven = NOT_GIVEN,
+        modified_before: Union[str, datetime] | NotGiven = NOT_GIVEN,
+        page_size: int | NotGiven = NOT_GIVEN,
+        parent_ticket_id: str | NotGiven = NOT_GIVEN,
+        priority: Optional[Literal["HIGH", "LOW", "NORMAL", "URGENT"]] | NotGiven = NOT_GIVEN,
+        project_id: str | NotGiven = NOT_GIVEN,
+        remote_created_after: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        remote_created_before: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        remote_fields: Literal[
+            "priority",
+            "priority,status",
+            "priority,status,ticket_type",
+            "priority,ticket_type",
+            "status",
+            "status,ticket_type",
+            "ticket_type",
+        ]
+        | NotGiven = NOT_GIVEN,
+        remote_id: Optional[str] | NotGiven = NOT_GIVEN,
+        remote_updated_after: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        remote_updated_before: Optional[Union[str, datetime]] | NotGiven = NOT_GIVEN,
+        show_enum_origins: Literal[
+            "priority",
+            "priority,status",
+            "priority,status,ticket_type",
+            "priority,ticket_type",
+            "status",
+            "status,ticket_type",
+            "ticket_type",
+        ]
+        | NotGiven = NOT_GIVEN,
+        status: Optional[Literal["CLOSED", "IN_PROGRESS", "ON_HOLD", "OPEN"]] | NotGiven = NOT_GIVEN,
+        tags: str | NotGiven = NOT_GIVEN,
+        ticket_type: Optional[str] | NotGiven = NOT_GIVEN,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> AsyncPaginator[Ticket, AsyncPage[Ticket]]:
+        """
+        Returns a list of `Ticket` objects.
+
+        Args:
+          account_id: If provided, will only return tickets for this account.
+
+          assignee_ids: If provided, will only return tickets assigned to the assignee_ids; multiple
+              assignee_ids can be separated by commas.
+
+          collection_ids: If provided, will only return tickets assigned to the collection_ids; multiple
+              collection_ids can be separated by commas.
+
+          completed_after: If provided, will only return tickets completed after this datetime.
+
+          completed_before: If provided, will only return tickets completed before this datetime.
+
+          contact_id: If provided, will only return tickets for this contact.
+
+          created_after: If provided, will only return objects created after this datetime.
+
+          created_before: If provided, will only return objects created before this datetime.
+
+          cursor: The pagination cursor value.
+
+          due_after: If provided, will only return tickets due after this datetime.
+
+          due_before: If provided, will only return tickets due before this datetime.
+
+          expand: Which relations should be returned in expanded form. Multiple relation names
+              should be comma separated without spaces.
+
+          include_deleted_data: Whether to include data that was marked as deleted by third party webhooks.
+
+          include_remote_data: Whether to include the original data Merge fetched from the third-party to
+              produce these models.
+
+          include_remote_fields: Whether to include all remote fields, including fields that Merge did not map to
+              common models, in a normalized format.
+
+          modified_after: If provided, only objects synced by Merge after this date time will be returned.
+
+          modified_before: If provided, only objects synced by Merge before this date time will be
+              returned.
+
+          page_size: Number of results to return per page.
+
+          parent_ticket_id: If provided, will only return sub tickets of the parent_ticket_id.
+
+          priority: If provided, will only return tickets of this priority.
+
+              - `URGENT` - URGENT
+              - `HIGH` - HIGH
+              - `NORMAL` - NORMAL
+              - `LOW` - LOW
+
+          project_id: If provided, will only return tickets for this project.
+
+          remote_created_after: If provided, will only return tickets created in the third party platform after
+              this datetime.
+
+          remote_created_before: If provided, will only return tickets created in the third party platform before
+              this datetime.
+
+          remote_fields: Deprecated. Use show_enum_origins.
+
+          remote_id: The API provider's ID for the given object.
+
+          remote_updated_after: If provided, will only return tickets updated in the third party platform after
+              this datetime.
+
+          remote_updated_before: If provided, will only return tickets updated in the third party platform before
+              this datetime.
+
+          show_enum_origins: Which fields should be returned in non-normalized form.
+
+          status: If provided, will only return tickets of this status.
+
+              - `OPEN` - OPEN
+              - `CLOSED` - CLOSED
+              - `IN_PROGRESS` - IN_PROGRESS
+              - `ON_HOLD` - ON_HOLD
+
+          tags: If provided, will only return tickets matching the tags; multiple tags can be
+              separated by commas.
+
+          ticket_type: If provided, will only return tickets of this type.
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return self._get_api_list(
+            "/ticketing/v1/tickets",
+            page=AsyncPage[Ticket],
+            options=make_request_options(
+                extra_headers=extra_headers,
+                extra_query=extra_query,
+                extra_body=extra_body,
+                timeout=timeout,
+                query=maybe_transform(
+                    {
+                        "account_id": account_id,
+                        "assignee_ids": assignee_ids,
+                        "collection_ids": collection_ids,
+                        "completed_after": completed_after,
+                        "completed_before": completed_before,
+                        "contact_id": contact_id,
+                        "created_after": created_after,
+                        "created_before": created_before,
+                        "cursor": cursor,
+                        "due_after": due_after,
+                        "due_before": due_before,
+                        "expand": expand,
+                        "include_deleted_data": include_deleted_data,
+                        "include_remote_data": include_remote_data,
+                        "include_remote_fields": include_remote_fields,
+                        "modified_after": modified_after,
+                        "modified_before": modified_before,
+                        "page_size": page_size,
+                        "parent_ticket_id": parent_ticket_id,
+                        "priority": priority,
+                        "project_id": project_id,
+                        "remote_created_after": remote_created_after,
+                        "remote_created_before": remote_created_before,
+                        "remote_fields": remote_fields,
+                        "remote_id": remote_id,
+                        "remote_updated_after": remote_updated_after,
+                        "remote_updated_before": remote_updated_before,
+                        "show_enum_origins": show_enum_origins,
+                        "status": status,
+                        "tags": tags,
+                        "ticket_type": ticket_type,
+                    },
+                    ticket_list_params.TicketListParams,
+                ),
+            ),
+            model=Ticket,
+        )
+
+    def list_collaborators(
+        self,
+        parent_id: str,
+        *,
+        cursor: str | NotGiven = NOT_GIVEN,
+        expand: List[Literal["teams"]] | NotGiven = NOT_GIVEN,
+        include_deleted_data: bool | NotGiven = NOT_GIVEN,
+        include_remote_data: bool | NotGiven = NOT_GIVEN,
+        page_size: int | NotGiven = NOT_GIVEN,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> AsyncPaginator[User, AsyncPage[User]]:
+        """
+        Returns a list of `User` objects.
+
+        Args:
+          cursor: The pagination cursor value.
+
+          expand: Which relations should be returned in expanded form. Multiple relation names
+              should be comma separated without spaces.
+
+          include_deleted_data: Whether to include data that was marked as deleted by third party webhooks.
+
+          include_remote_data: Whether to include the original data Merge fetched from the third-party to
+              produce these models.
+
+          page_size: Number of results to return per page.
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return self._get_api_list(
+            f"/ticketing/v1/tickets/{parent_id}/collaborators",
+            page=AsyncPage[User],
+            options=make_request_options(
+                extra_headers=extra_headers,
+                extra_query=extra_query,
+                extra_body=extra_body,
+                timeout=timeout,
+                query=maybe_transform(
+                    {
+                        "cursor": cursor,
+                        "expand": expand,
+                        "include_deleted_data": include_deleted_data,
+                        "include_remote_data": include_remote_data,
+                        "page_size": page_size,
+                    },
+                    ticket_list_collaborators_params.TicketListCollaboratorsParams,
+                ),
+            ),
+            model=User,
+        )
+
+    def list_remote_field_classes(
+        self,
+        *,
+        cursor: str | NotGiven = NOT_GIVEN,
+        include_deleted_data: bool | NotGiven = NOT_GIVEN,
+        include_remote_data: bool | NotGiven = NOT_GIVEN,
+        page_size: int | NotGiven = NOT_GIVEN,
+        # Use the following arguments if you need to pass additional parameters to the API that aren't available via kwargs.
+        # The extra values given here take precedence over values defined on the client or passed to this method.
+        extra_headers: Headers | None = None,
+        extra_query: Query | None = None,
+        extra_body: Body | None = None,
+        timeout: float | None | NotGiven = NOT_GIVEN,
+    ) -> AsyncPaginator[shared.RemoteFieldClass, AsyncPage[shared.RemoteFieldClass]]:
+        """
+        Returns a list of `RemoteFieldClass` objects.
+
+        Args:
+          cursor: The pagination cursor value.
+
+          include_deleted_data: Whether to include data that was marked as deleted by third party webhooks.
+
+          include_remote_data: Whether to include the original data Merge fetched from the third-party to
+              produce these models.
+
+          page_size: Number of results to return per page.
+
+          extra_headers: Send extra headers
+
+          extra_query: Add additional query parameters to the request
+
+          extra_body: Add additional JSON properties to the request
+
+          timeout: Override the client-level default timeout for this request, in seconds
+        """
+        return self._get_api_list(
+            "/ticketing/v1/tickets/remote-field-classes",
+            page=AsyncPage[shared.RemoteFieldClass],
+            options=make_request_options(
+                extra_headers=extra_headers,
+                extra_query=extra_query,
+                extra_body=extra_body,
+                timeout=timeout,
+                query=maybe_transform(
+                    {
+                        "cursor": cursor,
+                        "include_deleted_data": include_deleted_data,
+                        "include_remote_data": include_remote_data,
+                        "page_size": page_size,
+                    },
+                    ticket_list_remote_field_classes_params.TicketListRemoteFieldClassesParams,
+                ),
+            ),
+            model=shared.RemoteFieldClass,
+        )