google-api-python-client 2.188.0__py3-none-any.whl → 2.190.0__py3-none-any.whl
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- {google_api_python_client-2.188.0.dist-info → google_api_python_client-2.190.0.dist-info}/METADATA +1 -1
- {google_api_python_client-2.188.0.dist-info → google_api_python_client-2.190.0.dist-info}/RECORD +246 -240
- {google_api_python_client-2.188.0.dist-info → google_api_python_client-2.190.0.dist-info}/WHEEL +1 -1
- googleapiclient/discovery_cache/documents/accessapproval.v1.json +9 -1
- googleapiclient/discovery_cache/documents/admin.directory_v1.json +5 -1
- googleapiclient/discovery_cache/documents/admin.directoryv1.json +5 -1
- googleapiclient/discovery_cache/documents/adsense.v2.json +41 -5
- googleapiclient/discovery_cache/documents/aiplatform.v1.json +468 -44
- googleapiclient/discovery_cache/documents/aiplatform.v1beta1.json +492 -60
- googleapiclient/discovery_cache/documents/alloydb.v1.json +129 -63
- googleapiclient/discovery_cache/documents/alloydb.v1alpha.json +129 -129
- googleapiclient/discovery_cache/documents/alloydb.v1beta.json +129 -129
- googleapiclient/discovery_cache/documents/analyticshub.v1.json +39 -1
- googleapiclient/discovery_cache/documents/androidmanagement.v1.json +25 -6
- googleapiclient/discovery_cache/documents/androidpublisher.v3.json +175 -4
- googleapiclient/discovery_cache/documents/apigateway.v1.json +2 -2
- googleapiclient/discovery_cache/documents/apigateway.v1beta.json +2 -2
- googleapiclient/discovery_cache/documents/apigee.v1.json +94 -7
- googleapiclient/discovery_cache/documents/apihub.v1.json +10 -10
- googleapiclient/discovery_cache/documents/apikeys.v2.json +2 -3
- googleapiclient/discovery_cache/documents/apim.v1alpha.json +2 -2
- googleapiclient/discovery_cache/documents/appengine.v1.json +102 -81
- googleapiclient/discovery_cache/documents/appengine.v1alpha.json +8 -3
- googleapiclient/discovery_cache/documents/appengine.v1beta.json +161 -84
- googleapiclient/discovery_cache/documents/apphub.v1.json +4 -4
- googleapiclient/discovery_cache/documents/apphub.v1alpha.json +4 -4
- googleapiclient/discovery_cache/documents/artifactregistry.v1.json +9 -1
- googleapiclient/discovery_cache/documents/assuredworkloads.v1.json +5 -3
- googleapiclient/discovery_cache/documents/assuredworkloads.v1beta1.json +5 -3
- googleapiclient/discovery_cache/documents/backupdr.v1.json +65 -4
- googleapiclient/discovery_cache/documents/baremetalsolution.v2.json +3 -3
- googleapiclient/discovery_cache/documents/beyondcorp.v1.json +2 -2
- googleapiclient/discovery_cache/documents/beyondcorp.v1alpha.json +2 -203
- googleapiclient/discovery_cache/documents/bigquery.v2.json +14 -9
- googleapiclient/discovery_cache/documents/bigquerydatapolicy.v1.json +5 -3
- googleapiclient/discovery_cache/documents/bigquerydatatransfer.v1.json +17 -2
- googleapiclient/discovery_cache/documents/bigqueryreservation.v1.json +3 -2
- googleapiclient/discovery_cache/documents/ces.v1.json +6787 -0
- googleapiclient/discovery_cache/documents/ces.v1beta.json +10528 -0
- googleapiclient/discovery_cache/documents/chat.v1.json +80 -3
- googleapiclient/discovery_cache/documents/chromemanagement.v1.json +5 -3
- googleapiclient/discovery_cache/documents/classroom.v1.json +335 -2
- googleapiclient/discovery_cache/documents/cloudbuild.v2.json +2 -2
- googleapiclient/discovery_cache/documents/cloudcontrolspartner.v1.json +5 -3
- googleapiclient/discovery_cache/documents/cloudcontrolspartner.v1beta.json +5 -3
- googleapiclient/discovery_cache/documents/clouddeploy.v1.json +17 -2
- googleapiclient/discovery_cache/documents/cloudfunctions.v1.json +2 -2
- googleapiclient/discovery_cache/documents/cloudfunctions.v2.json +2 -2
- googleapiclient/discovery_cache/documents/cloudfunctions.v2alpha.json +2 -2
- googleapiclient/discovery_cache/documents/cloudfunctions.v2beta.json +2 -2
- googleapiclient/discovery_cache/documents/cloudidentity.v1.json +2 -2
- googleapiclient/discovery_cache/documents/cloudidentity.v1beta1.json +2 -2
- googleapiclient/discovery_cache/documents/cloudkms.v1.json +104 -8
- googleapiclient/discovery_cache/documents/cloudlocationfinder.v1.json +2 -2
- googleapiclient/discovery_cache/documents/cloudlocationfinder.v1alpha.json +2 -2
- googleapiclient/discovery_cache/documents/cloudsearch.v1.json +40 -58
- googleapiclient/discovery_cache/documents/cloudsupport.v2.json +6 -1
- googleapiclient/discovery_cache/documents/cloudsupport.v2beta.json +6 -1
- googleapiclient/discovery_cache/documents/cloudtasks.v2beta3.json +2 -2
- googleapiclient/discovery_cache/documents/composer.v1.json +2 -2
- googleapiclient/discovery_cache/documents/composer.v1beta1.json +2 -2
- googleapiclient/discovery_cache/documents/compute.alpha.json +1675 -374
- googleapiclient/discovery_cache/documents/compute.beta.json +1647 -55
- googleapiclient/discovery_cache/documents/compute.v1.json +637 -17
- googleapiclient/discovery_cache/documents/config.v1.json +2 -2
- googleapiclient/discovery_cache/documents/connectors.v1.json +204 -2
- googleapiclient/discovery_cache/documents/contactcenteraiplatform.v1alpha1.json +24 -6
- googleapiclient/discovery_cache/documents/contactcenterinsights.v1.json +3942 -265
- googleapiclient/discovery_cache/documents/container.v1.json +175 -11
- googleapiclient/discovery_cache/documents/container.v1beta1.json +87 -11
- googleapiclient/discovery_cache/documents/containeranalysis.v1.json +11 -1
- googleapiclient/discovery_cache/documents/containeranalysis.v1alpha1.json +6 -1
- googleapiclient/discovery_cache/documents/containeranalysis.v1beta1.json +11 -1
- googleapiclient/discovery_cache/documents/content.v2.1.json +2 -2
- googleapiclient/discovery_cache/documents/dataflow.v1b3.json +11 -1
- googleapiclient/discovery_cache/documents/datafusion.v1.json +7 -3
- googleapiclient/discovery_cache/documents/datafusion.v1beta1.json +7 -3
- googleapiclient/discovery_cache/documents/datalabeling.v1beta1.json +13 -1
- googleapiclient/discovery_cache/documents/datalineage.v1.json +341 -1
- googleapiclient/discovery_cache/documents/datamigration.v1.json +264 -2
- googleapiclient/discovery_cache/documents/datamigration.v1beta1.json +264 -2
- googleapiclient/discovery_cache/documents/dataplex.v1.json +335 -2
- googleapiclient/discovery_cache/documents/dataproc.v1.json +136 -6
- googleapiclient/discovery_cache/documents/datastore.v1.json +21 -1
- googleapiclient/discovery_cache/documents/datastore.v1beta1.json +21 -1
- googleapiclient/discovery_cache/documents/datastore.v1beta3.json +21 -1
- googleapiclient/discovery_cache/documents/datastream.v1.json +237 -56
- googleapiclient/discovery_cache/documents/datastream.v1alpha1.json +2 -2
- googleapiclient/discovery_cache/documents/developerconnect.v1.json +86 -10
- googleapiclient/discovery_cache/documents/dialogflow.v2.json +1906 -4584
- googleapiclient/discovery_cache/documents/dialogflow.v2beta1.json +1900 -4576
- googleapiclient/discovery_cache/documents/dialogflow.v3.json +1672 -4163
- googleapiclient/discovery_cache/documents/dialogflow.v3beta1.json +1733 -4428
- googleapiclient/discovery_cache/documents/discoveryengine.v1.json +693 -23
- googleapiclient/discovery_cache/documents/discoveryengine.v1alpha.json +857 -31
- googleapiclient/discovery_cache/documents/discoveryengine.v1beta.json +435 -18
- googleapiclient/discovery_cache/documents/displayvideo.v3.json +31 -20
- googleapiclient/discovery_cache/documents/displayvideo.v4.json +13 -9
- googleapiclient/discovery_cache/documents/dlp.v2.json +184 -5
- googleapiclient/discovery_cache/documents/dns.v1.json +3 -3
- googleapiclient/discovery_cache/documents/dns.v1beta2.json +3 -3
- googleapiclient/discovery_cache/documents/docs.v1.json +2 -2
- googleapiclient/discovery_cache/documents/documentai.v1.json +122 -50
- googleapiclient/discovery_cache/documents/documentai.v1beta3.json +117 -49
- googleapiclient/discovery_cache/documents/domains.v1.json +15 -3
- googleapiclient/discovery_cache/documents/domains.v1alpha2.json +15 -3
- googleapiclient/discovery_cache/documents/domains.v1beta1.json +15 -3
- googleapiclient/discovery_cache/documents/drive.v2.json +7 -7
- googleapiclient/discovery_cache/documents/drive.v3.json +3 -3
- googleapiclient/discovery_cache/documents/eventarc.v1.json +14 -2
- googleapiclient/discovery_cache/documents/fcm.v1.json +1 -1
- googleapiclient/discovery_cache/documents/file.v1.json +7 -5
- googleapiclient/discovery_cache/documents/file.v1beta1.json +7 -5
- googleapiclient/discovery_cache/documents/firebaseappcheck.v1beta.json +5 -1
- googleapiclient/discovery_cache/documents/firebaseappdistribution.v1.json +6 -1
- googleapiclient/discovery_cache/documents/firebaseapphosting.v1.json +83 -6
- googleapiclient/discovery_cache/documents/firebaseapphosting.v1beta.json +85 -8
- googleapiclient/discovery_cache/documents/firebasedataconnect.v1.json +100 -5
- googleapiclient/discovery_cache/documents/firebasedataconnect.v1beta.json +100 -5
- googleapiclient/discovery_cache/documents/firebaseml.v2beta.json +6 -2
- googleapiclient/discovery_cache/documents/firestore.v1.json +32 -4
- googleapiclient/discovery_cache/documents/firestore.v1beta1.json +21 -1
- googleapiclient/discovery_cache/documents/firestore.v1beta2.json +21 -1
- googleapiclient/discovery_cache/documents/gkebackup.v1.json +407 -2
- googleapiclient/discovery_cache/documents/gkehub.v1.json +181 -18
- googleapiclient/discovery_cache/documents/gkehub.v1alpha.json +58 -25
- googleapiclient/discovery_cache/documents/gkehub.v1beta.json +188 -25
- googleapiclient/discovery_cache/documents/gkehub.v1beta1.json +2 -2
- googleapiclient/discovery_cache/documents/gkehub.v2.json +67 -19
- googleapiclient/discovery_cache/documents/gkehub.v2alpha.json +67 -19
- googleapiclient/discovery_cache/documents/gkehub.v2beta.json +67 -19
- googleapiclient/discovery_cache/documents/gmail.v1.json +3 -3
- googleapiclient/discovery_cache/documents/hypercomputecluster.v1.json +1886 -0
- googleapiclient/discovery_cache/documents/iam.v1.json +19 -22
- googleapiclient/discovery_cache/documents/kmsinventory.v1.json +119 -7
- googleapiclient/discovery_cache/documents/logging.v2.json +319 -61
- googleapiclient/discovery_cache/documents/looker.v1.json +62 -1
- googleapiclient/discovery_cache/documents/managedidentities.v1.json +24 -2
- googleapiclient/discovery_cache/documents/managedidentities.v1alpha1.json +24 -2
- googleapiclient/discovery_cache/documents/managedidentities.v1beta1.json +24 -2
- googleapiclient/discovery_cache/documents/managedkafka.v1.json +11 -4
- googleapiclient/discovery_cache/documents/memcache.v1.json +74 -21
- googleapiclient/discovery_cache/documents/memcache.v1beta2.json +21 -21
- googleapiclient/discovery_cache/documents/merchantapi.accounts_v1.json +2 -2
- googleapiclient/discovery_cache/documents/merchantapi.accounts_v1beta.json +2 -2
- googleapiclient/discovery_cache/documents/merchantapi.inventories_v1.json +51 -1
- googleapiclient/discovery_cache/documents/merchantapi.issueresolution_v1.json +2 -2
- googleapiclient/discovery_cache/documents/merchantapi.issueresolution_v1beta.json +2 -2
- googleapiclient/discovery_cache/documents/merchantapi.notifications_v1.json +3 -3
- googleapiclient/discovery_cache/documents/merchantapi.notifications_v1beta.json +3 -3
- googleapiclient/discovery_cache/documents/merchantapi.products_v1.json +2 -2
- googleapiclient/discovery_cache/documents/merchantapi.products_v1beta.json +2 -2
- googleapiclient/discovery_cache/documents/merchantapi.promotions_v1.json +51 -2
- googleapiclient/discovery_cache/documents/merchantapi.promotions_v1beta.json +51 -2
- googleapiclient/discovery_cache/documents/merchantapi.reports_v1.json +5 -5
- googleapiclient/discovery_cache/documents/merchantapi.reports_v1beta.json +5 -5
- googleapiclient/discovery_cache/documents/metastore.v1.json +9 -5
- googleapiclient/discovery_cache/documents/metastore.v1alpha.json +22 -13
- googleapiclient/discovery_cache/documents/metastore.v1beta.json +22 -13
- googleapiclient/discovery_cache/documents/migrationcenter.v1.json +489 -2
- googleapiclient/discovery_cache/documents/migrationcenter.v1alpha1.json +3 -3
- googleapiclient/discovery_cache/documents/monitoring.v1.json +16 -1
- googleapiclient/discovery_cache/documents/monitoring.v3.json +2 -2
- googleapiclient/discovery_cache/documents/netapp.v1.json +73 -13
- googleapiclient/discovery_cache/documents/netapp.v1beta1.json +19 -13
- googleapiclient/discovery_cache/documents/networkconnectivity.v1.json +368 -10
- googleapiclient/discovery_cache/documents/networkconnectivity.v1alpha1.json +15 -13
- googleapiclient/discovery_cache/documents/networkmanagement.v1.json +48 -26
- googleapiclient/discovery_cache/documents/networkmanagement.v1beta1.json +32 -18
- googleapiclient/discovery_cache/documents/networksecurity.v1.json +26 -14
- googleapiclient/discovery_cache/documents/networksecurity.v1beta1.json +18 -16
- googleapiclient/discovery_cache/documents/notebooks.v1.json +2 -2
- googleapiclient/discovery_cache/documents/notebooks.v2.json +4 -4
- googleapiclient/discovery_cache/documents/observability.v1.json +1042 -23
- googleapiclient/discovery_cache/documents/ondemandscanning.v1.json +10 -1
- googleapiclient/discovery_cache/documents/ondemandscanning.v1beta1.json +10 -1
- googleapiclient/discovery_cache/documents/oracledatabase.v1.json +33 -33
- googleapiclient/discovery_cache/documents/osconfig.v1.json +286 -1
- googleapiclient/discovery_cache/documents/osconfig.v1alpha.json +286 -1
- googleapiclient/discovery_cache/documents/osconfig.v1beta.json +133 -1
- googleapiclient/discovery_cache/documents/osconfig.v2.json +133 -1
- googleapiclient/discovery_cache/documents/osconfig.v2beta.json +133 -1
- googleapiclient/discovery_cache/documents/parametermanager.v1.json +14 -4
- googleapiclient/discovery_cache/documents/paymentsresellersubscription.v1.json +21 -21
- googleapiclient/discovery_cache/documents/playdeveloperreporting.v1alpha1.json +72 -72
- googleapiclient/discovery_cache/documents/playdeveloperreporting.v1beta1.json +72 -72
- googleapiclient/discovery_cache/documents/policytroubleshooter.v3.json +1189 -0
- googleapiclient/discovery_cache/documents/policytroubleshooter.v3beta.json +1722 -0
- googleapiclient/discovery_cache/documents/privateca.v1.json +3 -3
- googleapiclient/discovery_cache/documents/privateca.v1beta1.json +2 -2
- googleapiclient/discovery_cache/documents/pubsub.v1.json +52 -14
- googleapiclient/discovery_cache/documents/realtimebidding.v1.json +2 -2
- googleapiclient/discovery_cache/documents/redis.v1.json +86 -7
- googleapiclient/discovery_cache/documents/redis.v1beta1.json +86 -7
- googleapiclient/discovery_cache/documents/retail.v2.json +8 -8
- googleapiclient/discovery_cache/documents/retail.v2alpha.json +12 -12
- googleapiclient/discovery_cache/documents/retail.v2beta.json +10 -10
- googleapiclient/discovery_cache/documents/run.v1.json +459 -6
- googleapiclient/discovery_cache/documents/run.v2.json +563 -6
- googleapiclient/discovery_cache/documents/saasservicemgmt.v1beta1.json +15 -3
- googleapiclient/discovery_cache/documents/secretmanager.v1.json +268 -2
- googleapiclient/discovery_cache/documents/secretmanager.v1beta1.json +270 -2
- googleapiclient/discovery_cache/documents/secretmanager.v1beta2.json +268 -2
- googleapiclient/discovery_cache/documents/securitycenter.v1.json +160 -1
- googleapiclient/discovery_cache/documents/securitycenter.v1beta1.json +148 -1
- googleapiclient/discovery_cache/documents/securitycenter.v1beta2.json +148 -1
- googleapiclient/discovery_cache/documents/securityposture.v1.json +69 -5
- googleapiclient/discovery_cache/documents/serviceconsumermanagement.v1.json +11 -6
- googleapiclient/discovery_cache/documents/serviceconsumermanagement.v1beta1.json +4 -4
- googleapiclient/discovery_cache/documents/servicecontrol.v1.json +16 -1
- googleapiclient/discovery_cache/documents/servicemanagement.v1.json +3 -3
- googleapiclient/discovery_cache/documents/servicenetworking.v1.json +3 -3
- googleapiclient/discovery_cache/documents/servicenetworking.v1beta.json +3 -3
- googleapiclient/discovery_cache/documents/serviceusage.v1.json +72 -6
- googleapiclient/discovery_cache/documents/serviceusage.v1beta1.json +72 -6
- googleapiclient/discovery_cache/documents/smartdevicemanagement.v1.json +16 -1
- googleapiclient/discovery_cache/documents/solar.v1.json +3 -3
- googleapiclient/discovery_cache/documents/spanner.v1.json +58 -5
- googleapiclient/discovery_cache/documents/sqladmin.v1.json +104 -6
- googleapiclient/discovery_cache/documents/sqladmin.v1beta4.json +51 -7
- googleapiclient/discovery_cache/documents/storage.v1.json +18 -2
- googleapiclient/discovery_cache/documents/storagebatchoperations.v1.json +200 -2
- googleapiclient/discovery_cache/documents/storagetransfer.v1.json +11 -1
- googleapiclient/discovery_cache/documents/texttospeech.v1.json +6 -2
- googleapiclient/discovery_cache/documents/texttospeech.v1beta1.json +6 -2
- googleapiclient/discovery_cache/documents/threatintelligence.v1beta.json +3256 -0
- googleapiclient/discovery_cache/documents/tpu.v1.json +2 -2
- googleapiclient/discovery_cache/documents/tpu.v1alpha1.json +2 -2
- googleapiclient/discovery_cache/documents/tpu.v2.json +2 -2
- googleapiclient/discovery_cache/documents/tpu.v2alpha1.json +2 -2
- googleapiclient/discovery_cache/documents/translate.v3.json +6 -6
- googleapiclient/discovery_cache/documents/translate.v3beta1.json +2 -2
- googleapiclient/discovery_cache/documents/travelimpactmodel.v1.json +76 -1
- googleapiclient/discovery_cache/documents/vmmigration.v1.json +2 -2
- googleapiclient/discovery_cache/documents/vmmigration.v1alpha1.json +2 -2
- googleapiclient/discovery_cache/documents/walletobjects.v1.json +10 -3
- googleapiclient/discovery_cache/documents/workflows.v1.json +2 -2
- googleapiclient/discovery_cache/documents/workflows.v1beta.json +2 -2
- googleapiclient/discovery_cache/documents/workloadmanager.v1.json +244 -13
- googleapiclient/discovery_cache/documents/workstations.v1.json +10 -3
- googleapiclient/discovery_cache/documents/workstations.v1beta.json +7 -2
- googleapiclient/discovery_cache/documents/youtube.v3.json +52 -152
- googleapiclient/discovery_cache/documents/youtubereporting.v1.json +6 -1
- googleapiclient/version.py +1 -1
- {google_api_python_client-2.188.0.dist-info → google_api_python_client-2.190.0.dist-info}/licenses/LICENSE +0 -0
- {google_api_python_client-2.188.0.dist-info → google_api_python_client-2.190.0.dist-info}/top_level.txt +0 -0
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"getEncryptionSpec": {
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"testCorrelationConfig": {
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"description": "Tests correlation config on a conversation.",
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"httpMethod": "POST",
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"id": "contactcenterinsights.projects.locations.testCorrelationConfig",
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"location": "path",
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"pattern": "^projects/[^/]+/locations/[^/]+$",
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},
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"path": "v1/{+location}:testCorrelationConfig",
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"request": {
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"$ref": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequest"
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},
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"response": {
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},
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"scopes": [
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]
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},
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"updateCorrelationConfig": {
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"description": "Updates correlation config.",
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"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/correlationConfig",
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"httpMethod": "PATCH",
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"id": "contactcenterinsights.projects.locations.updateCorrelationConfig",
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],
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"parameters": {
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"name": {
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"description": "Immutable. Identifier. The resource name of the correlation config. Format: projects/{project}/locations/{location}/correlationConfig",
|
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"location": "path",
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"pattern": "^projects/[^/]+/locations/[^/]+/correlationConfig$",
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"required": true,
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"type": "string"
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},
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"updateMask": {
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"description": "Optional. The list of fields to be updated.",
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"format": "google-fieldmask",
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"location": "query",
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"type": "string"
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}
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},
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"path": "v1/{+name}",
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"request": {
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"$ref": "GoogleCloudContactcenterinsightsV1CorrelationConfig"
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},
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"response": {
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"$ref": "GoogleCloudContactcenterinsightsV1CorrelationConfig"
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},
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"scopes": [
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"https://www.googleapis.com/auth/cloud-platform"
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]
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},
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"updateSettings": {
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"description": "Updates project-level settings.",
|
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|
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@@ -917,6 +1032,34 @@
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"https://www.googleapis.com/auth/cloud-platform"
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|
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]
|
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},
|
|
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"generativeInsights": {
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|
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"description": "Natural language based Insights which powers the next generation of dashboards in Insights. Next generation of QueryMetrics.",
|
|
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"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}:generativeInsights",
|
|
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|
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"httpMethod": "POST",
|
|
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"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.generativeInsights",
|
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"parameterOrder": [
|
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"location"
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],
|
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|
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"parameters": {
|
|
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|
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"location": {
|
|
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|
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"description": "Required. The location of the data. \"projects/{project}/locations/{location}\"",
|
|
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|
+
"location": "path",
|
|
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|
+
"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+$",
|
|
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|
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"required": true,
|
|
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|
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"type": "string"
|
|
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|
+
}
|
|
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|
+
},
|
|
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|
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"path": "v1/{+location}:generativeInsights",
|
|
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|
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"request": {
|
|
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|
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"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightsRequest"
|
|
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|
+
},
|
|
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|
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"response": {
|
|
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|
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"$ref": "GoogleLongrunningOperation"
|
|
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|
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},
|
|
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|
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"scopes": [
|
|
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+
"https://www.googleapis.com/auth/cloud-platform"
|
|
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|
+
]
|
|
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|
+
},
|
|
920
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|
"get": {
|
|
921
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|
"description": "Get AuthorizedView",
|
|
922
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|
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}",
|
|
@@ -2012,6 +2155,191 @@
|
|
|
2012
2155
|
}
|
|
2013
2156
|
}
|
|
2014
2157
|
},
|
|
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|
+
"autoLabelingRules": {
|
|
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|
+
"methods": {
|
|
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|
+
"create": {
|
|
2161
|
+
"description": "Creates an auto labeling rule.",
|
|
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|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/autoLabelingRules",
|
|
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|
+
"httpMethod": "POST",
|
|
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|
+
"id": "contactcenterinsights.projects.locations.autoLabelingRules.create",
|
|
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|
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"parameterOrder": [
|
|
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|
+
"parent"
|
|
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|
+
],
|
|
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|
+
"parameters": {
|
|
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|
+
"autoLabelingRuleId": {
|
|
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|
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"description": "Required. The ID to use for the auto labeling rule, which will become the final component of the auto labeling rule's resource name.",
|
|
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|
+
"location": "query",
|
|
2172
|
+
"type": "string"
|
|
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|
+
},
|
|
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|
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"parent": {
|
|
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|
+
"description": "Required. The project and location to create the auto labeling rule in. Format: projects/{project}/locations/{location}",
|
|
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|
+
"location": "path",
|
|
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|
+
"pattern": "^projects/[^/]+/locations/[^/]+$",
|
|
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|
+
"required": true,
|
|
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|
+
"type": "string"
|
|
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|
+
}
|
|
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|
+
},
|
|
2182
|
+
"path": "v1/{+parent}/autoLabelingRules",
|
|
2183
|
+
"request": {
|
|
2184
|
+
"$ref": "GoogleCloudContactcenterinsightsV1AutoLabelingRule"
|
|
2185
|
+
},
|
|
2186
|
+
"response": {
|
|
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|
+
"$ref": "GoogleCloudContactcenterinsightsV1AutoLabelingRule"
|
|
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|
+
},
|
|
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|
+
"scopes": [
|
|
2190
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
2191
|
+
]
|
|
2192
|
+
},
|
|
2193
|
+
"delete": {
|
|
2194
|
+
"description": "Deletes an auto labeling rule.",
|
|
2195
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/autoLabelingRules/{autoLabelingRulesId}",
|
|
2196
|
+
"httpMethod": "DELETE",
|
|
2197
|
+
"id": "contactcenterinsights.projects.locations.autoLabelingRules.delete",
|
|
2198
|
+
"parameterOrder": [
|
|
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|
+
"name"
|
|
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|
+
],
|
|
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|
+
"parameters": {
|
|
2202
|
+
"name": {
|
|
2203
|
+
"description": "Required. The name of the auto labeling rule to delete. Format: projects/{project}/locations/{location}/autoLabelingRules/{auto_labeling_rule}",
|
|
2204
|
+
"location": "path",
|
|
2205
|
+
"pattern": "^projects/[^/]+/locations/[^/]+/autoLabelingRules/[^/]+$",
|
|
2206
|
+
"required": true,
|
|
2207
|
+
"type": "string"
|
|
2208
|
+
}
|
|
2209
|
+
},
|
|
2210
|
+
"path": "v1/{+name}",
|
|
2211
|
+
"response": {
|
|
2212
|
+
"$ref": "GoogleProtobufEmpty"
|
|
2213
|
+
},
|
|
2214
|
+
"scopes": [
|
|
2215
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
2216
|
+
]
|
|
2217
|
+
},
|
|
2218
|
+
"get": {
|
|
2219
|
+
"description": "Gets an auto labeling rule.",
|
|
2220
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/autoLabelingRules/{autoLabelingRulesId}",
|
|
2221
|
+
"httpMethod": "GET",
|
|
2222
|
+
"id": "contactcenterinsights.projects.locations.autoLabelingRules.get",
|
|
2223
|
+
"parameterOrder": [
|
|
2224
|
+
"name"
|
|
2225
|
+
],
|
|
2226
|
+
"parameters": {
|
|
2227
|
+
"name": {
|
|
2228
|
+
"description": "Required. The name of the auto labeling rule to get. Format: projects/{project}/locations/{location}/autoLabelingRules/{auto_labeling_rule}",
|
|
2229
|
+
"location": "path",
|
|
2230
|
+
"pattern": "^projects/[^/]+/locations/[^/]+/autoLabelingRules/[^/]+$",
|
|
2231
|
+
"required": true,
|
|
2232
|
+
"type": "string"
|
|
2233
|
+
}
|
|
2234
|
+
},
|
|
2235
|
+
"path": "v1/{+name}",
|
|
2236
|
+
"response": {
|
|
2237
|
+
"$ref": "GoogleCloudContactcenterinsightsV1AutoLabelingRule"
|
|
2238
|
+
},
|
|
2239
|
+
"scopes": [
|
|
2240
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
2241
|
+
]
|
|
2242
|
+
},
|
|
2243
|
+
"list": {
|
|
2244
|
+
"description": "Lists auto labeling rules.",
|
|
2245
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/autoLabelingRules",
|
|
2246
|
+
"httpMethod": "GET",
|
|
2247
|
+
"id": "contactcenterinsights.projects.locations.autoLabelingRules.list",
|
|
2248
|
+
"parameterOrder": [
|
|
2249
|
+
"parent"
|
|
2250
|
+
],
|
|
2251
|
+
"parameters": {
|
|
2252
|
+
"pageSize": {
|
|
2253
|
+
"description": "Optional. The maximum number of auto labeling rules to return in a single response. If unspecified, at most 100 rules will be returned. The maximum value is 1000; values above 1000 will be coerced to 1000.",
|
|
2254
|
+
"format": "int32",
|
|
2255
|
+
"location": "query",
|
|
2256
|
+
"type": "integer"
|
|
2257
|
+
},
|
|
2258
|
+
"pageToken": {
|
|
2259
|
+
"description": "Optional. The next_page_token value returned from a previous List request, if any.",
|
|
2260
|
+
"location": "query",
|
|
2261
|
+
"type": "string"
|
|
2262
|
+
},
|
|
2263
|
+
"parent": {
|
|
2264
|
+
"description": "Required. The project and location to list auto labeling rules from. Format: projects/{project}/locations/{location}",
|
|
2265
|
+
"location": "path",
|
|
2266
|
+
"pattern": "^projects/[^/]+/locations/[^/]+$",
|
|
2267
|
+
"required": true,
|
|
2268
|
+
"type": "string"
|
|
2269
|
+
}
|
|
2270
|
+
},
|
|
2271
|
+
"path": "v1/{+parent}/autoLabelingRules",
|
|
2272
|
+
"response": {
|
|
2273
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ListAutoLabelingRulesResponse"
|
|
2274
|
+
},
|
|
2275
|
+
"scopes": [
|
|
2276
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
2277
|
+
]
|
|
2278
|
+
},
|
|
2279
|
+
"patch": {
|
|
2280
|
+
"description": "Updates an auto labeling rule.",
|
|
2281
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/autoLabelingRules/{autoLabelingRulesId}",
|
|
2282
|
+
"httpMethod": "PATCH",
|
|
2283
|
+
"id": "contactcenterinsights.projects.locations.autoLabelingRules.patch",
|
|
2284
|
+
"parameterOrder": [
|
|
2285
|
+
"name"
|
|
2286
|
+
],
|
|
2287
|
+
"parameters": {
|
|
2288
|
+
"name": {
|
|
2289
|
+
"description": "Identifier. The resource name of the auto-labeling rule. Format: projects/{project}/locations/{location}/autoLabelingRules/{auto_labeling_rule}",
|
|
2290
|
+
"location": "path",
|
|
2291
|
+
"pattern": "^projects/[^/]+/locations/[^/]+/autoLabelingRules/[^/]+$",
|
|
2292
|
+
"required": true,
|
|
2293
|
+
"type": "string"
|
|
2294
|
+
},
|
|
2295
|
+
"updateMask": {
|
|
2296
|
+
"description": "Optional. The list of fields to be updated.",
|
|
2297
|
+
"format": "google-fieldmask",
|
|
2298
|
+
"location": "query",
|
|
2299
|
+
"type": "string"
|
|
2300
|
+
}
|
|
2301
|
+
},
|
|
2302
|
+
"path": "v1/{+name}",
|
|
2303
|
+
"request": {
|
|
2304
|
+
"$ref": "GoogleCloudContactcenterinsightsV1AutoLabelingRule"
|
|
2305
|
+
},
|
|
2306
|
+
"response": {
|
|
2307
|
+
"$ref": "GoogleCloudContactcenterinsightsV1AutoLabelingRule"
|
|
2308
|
+
},
|
|
2309
|
+
"scopes": [
|
|
2310
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
2311
|
+
]
|
|
2312
|
+
},
|
|
2313
|
+
"test": {
|
|
2314
|
+
"description": "Tests auto labeling rules against a conversation.",
|
|
2315
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/autoLabelingRules:test",
|
|
2316
|
+
"httpMethod": "POST",
|
|
2317
|
+
"id": "contactcenterinsights.projects.locations.autoLabelingRules.test",
|
|
2318
|
+
"parameterOrder": [
|
|
2319
|
+
"parent"
|
|
2320
|
+
],
|
|
2321
|
+
"parameters": {
|
|
2322
|
+
"parent": {
|
|
2323
|
+
"description": "Required. The parent project and location. Format: projects/{project}/locations/{location}",
|
|
2324
|
+
"location": "path",
|
|
2325
|
+
"pattern": "^projects/[^/]+/locations/[^/]+$",
|
|
2326
|
+
"required": true,
|
|
2327
|
+
"type": "string"
|
|
2328
|
+
}
|
|
2329
|
+
},
|
|
2330
|
+
"path": "v1/{+parent}/autoLabelingRules:test",
|
|
2331
|
+
"request": {
|
|
2332
|
+
"$ref": "GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleRequest"
|
|
2333
|
+
},
|
|
2334
|
+
"response": {
|
|
2335
|
+
"$ref": "GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleResponse"
|
|
2336
|
+
},
|
|
2337
|
+
"scopes": [
|
|
2338
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
2339
|
+
]
|
|
2340
|
+
}
|
|
2341
|
+
}
|
|
2342
|
+
},
|
|
2015
2343
|
"conversations": {
|
|
2016
2344
|
"methods": {
|
|
2017
2345
|
"bulkAnalyze": {
|
|
@@ -2331,6 +2659,11 @@
|
|
|
2331
2659
|
"location": "query",
|
|
2332
2660
|
"type": "boolean"
|
|
2333
2661
|
},
|
|
2662
|
+
"conversationAutoLabelingUpdateConfig.allowAutoLabelingUpdate": {
|
|
2663
|
+
"description": "Optional. If set to true, the conversation will be updated with auto labeling results.",
|
|
2664
|
+
"location": "query",
|
|
2665
|
+
"type": "boolean"
|
|
2666
|
+
},
|
|
2334
2667
|
"name": {
|
|
2335
2668
|
"description": "Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}",
|
|
2336
2669
|
"location": "path",
|
|
@@ -3074,11 +3407,326 @@
|
|
|
3074
3407
|
}
|
|
3075
3408
|
}
|
|
3076
3409
|
},
|
|
3077
|
-
"
|
|
3410
|
+
"dashboards": {
|
|
3078
3411
|
"methods": {
|
|
3079
|
-
"
|
|
3080
|
-
"description": "
|
|
3081
|
-
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/
|
|
3412
|
+
"create": {
|
|
3413
|
+
"description": "Creates a Dashboard.",
|
|
3414
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/dashboards",
|
|
3415
|
+
"httpMethod": "POST",
|
|
3416
|
+
"id": "contactcenterinsights.projects.locations.dashboards.create",
|
|
3417
|
+
"parameterOrder": [
|
|
3418
|
+
"parent"
|
|
3419
|
+
],
|
|
3420
|
+
"parameters": {
|
|
3421
|
+
"dashboardId": {
|
|
3422
|
+
"description": "Optional. A unique ID for the new Dashboard. This ID will become the final component of the Dashboard's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression `^[a-z]([a-z0-9-]{0,61}[a-z0-9])?$`.",
|
|
3423
|
+
"location": "query",
|
|
3424
|
+
"type": "string"
|
|
3425
|
+
},
|
|
3426
|
+
"parent": {
|
|
3427
|
+
"description": "Required. The parent resource of the dashboard.",
|
|
3428
|
+
"location": "path",
|
|
3429
|
+
"pattern": "^projects/[^/]+/locations/[^/]+$",
|
|
3430
|
+
"required": true,
|
|
3431
|
+
"type": "string"
|
|
3432
|
+
}
|
|
3433
|
+
},
|
|
3434
|
+
"path": "v1/{+parent}/dashboards",
|
|
3435
|
+
"request": {
|
|
3436
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Dashboard"
|
|
3437
|
+
},
|
|
3438
|
+
"response": {
|
|
3439
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Dashboard"
|
|
3440
|
+
},
|
|
3441
|
+
"scopes": [
|
|
3442
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
3443
|
+
]
|
|
3444
|
+
},
|
|
3445
|
+
"delete": {
|
|
3446
|
+
"description": "Deletes a Dashboard.",
|
|
3447
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/dashboards/{dashboardsId}",
|
|
3448
|
+
"httpMethod": "DELETE",
|
|
3449
|
+
"id": "contactcenterinsights.projects.locations.dashboards.delete",
|
|
3450
|
+
"parameterOrder": [
|
|
3451
|
+
"name"
|
|
3452
|
+
],
|
|
3453
|
+
"parameters": {
|
|
3454
|
+
"name": {
|
|
3455
|
+
"description": "Required. The name of the dashboard to delete.",
|
|
3456
|
+
"location": "path",
|
|
3457
|
+
"pattern": "^projects/[^/]+/locations/[^/]+/dashboards/[^/]+$",
|
|
3458
|
+
"required": true,
|
|
3459
|
+
"type": "string"
|
|
3460
|
+
}
|
|
3461
|
+
},
|
|
3462
|
+
"path": "v1/{+name}",
|
|
3463
|
+
"response": {
|
|
3464
|
+
"$ref": "GoogleProtobufEmpty"
|
|
3465
|
+
},
|
|
3466
|
+
"scopes": [
|
|
3467
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
3468
|
+
]
|
|
3469
|
+
},
|
|
3470
|
+
"get": {
|
|
3471
|
+
"description": "Gets a Dashboard.",
|
|
3472
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/dashboards/{dashboardsId}",
|
|
3473
|
+
"httpMethod": "GET",
|
|
3474
|
+
"id": "contactcenterinsights.projects.locations.dashboards.get",
|
|
3475
|
+
"parameterOrder": [
|
|
3476
|
+
"name"
|
|
3477
|
+
],
|
|
3478
|
+
"parameters": {
|
|
3479
|
+
"name": {
|
|
3480
|
+
"description": "Required. The name of the dashboard to get.",
|
|
3481
|
+
"location": "path",
|
|
3482
|
+
"pattern": "^projects/[^/]+/locations/[^/]+/dashboards/[^/]+$",
|
|
3483
|
+
"required": true,
|
|
3484
|
+
"type": "string"
|
|
3485
|
+
}
|
|
3486
|
+
},
|
|
3487
|
+
"path": "v1/{+name}",
|
|
3488
|
+
"response": {
|
|
3489
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Dashboard"
|
|
3490
|
+
},
|
|
3491
|
+
"scopes": [
|
|
3492
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
3493
|
+
]
|
|
3494
|
+
},
|
|
3495
|
+
"list": {
|
|
3496
|
+
"description": "Lists Dashboards.",
|
|
3497
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/dashboards",
|
|
3498
|
+
"httpMethod": "GET",
|
|
3499
|
+
"id": "contactcenterinsights.projects.locations.dashboards.list",
|
|
3500
|
+
"parameterOrder": [
|
|
3501
|
+
"parent"
|
|
3502
|
+
],
|
|
3503
|
+
"parameters": {
|
|
3504
|
+
"filter": {
|
|
3505
|
+
"description": "Optional. The filter expression to filter dashboards listed in the response.",
|
|
3506
|
+
"location": "query",
|
|
3507
|
+
"type": "string"
|
|
3508
|
+
},
|
|
3509
|
+
"orderBy": {
|
|
3510
|
+
"description": "Optional. The order by expression to order dashboards listed in the response.",
|
|
3511
|
+
"location": "query",
|
|
3512
|
+
"type": "string"
|
|
3513
|
+
},
|
|
3514
|
+
"pageSize": {
|
|
3515
|
+
"description": "Optional. The maximum number of dashboards to return. The service may return fewer than this value. The default and maximum value is 100.",
|
|
3516
|
+
"format": "int32",
|
|
3517
|
+
"location": "query",
|
|
3518
|
+
"type": "integer"
|
|
3519
|
+
},
|
|
3520
|
+
"pageToken": {
|
|
3521
|
+
"description": "Optional. The value returned by the last `ListDashboardsResponse`. This value indicates that this is a continuation of a prior `ListDashboards` call and that the system should return the next page of data.",
|
|
3522
|
+
"location": "query",
|
|
3523
|
+
"type": "string"
|
|
3524
|
+
},
|
|
3525
|
+
"parent": {
|
|
3526
|
+
"description": "Required. The parent resource of the dashboards.",
|
|
3527
|
+
"location": "path",
|
|
3528
|
+
"pattern": "^projects/[^/]+/locations/[^/]+$",
|
|
3529
|
+
"required": true,
|
|
3530
|
+
"type": "string"
|
|
3531
|
+
}
|
|
3532
|
+
},
|
|
3533
|
+
"path": "v1/{+parent}/dashboards",
|
|
3534
|
+
"response": {
|
|
3535
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ListDashboardsResponse"
|
|
3536
|
+
},
|
|
3537
|
+
"scopes": [
|
|
3538
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
3539
|
+
]
|
|
3540
|
+
},
|
|
3541
|
+
"patch": {
|
|
3542
|
+
"description": "Updates a Dashboard.",
|
|
3543
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/dashboards/{dashboardsId}",
|
|
3544
|
+
"httpMethod": "PATCH",
|
|
3545
|
+
"id": "contactcenterinsights.projects.locations.dashboards.patch",
|
|
3546
|
+
"parameterOrder": [
|
|
3547
|
+
"name"
|
|
3548
|
+
],
|
|
3549
|
+
"parameters": {
|
|
3550
|
+
"name": {
|
|
3551
|
+
"description": "Identifier. Dashboard resource name. Format: projects/{project}/locations/{location}/dashboards/{dashboard}",
|
|
3552
|
+
"location": "path",
|
|
3553
|
+
"pattern": "^projects/[^/]+/locations/[^/]+/dashboards/[^/]+$",
|
|
3554
|
+
"required": true,
|
|
3555
|
+
"type": "string"
|
|
3556
|
+
},
|
|
3557
|
+
"updateMask": {
|
|
3558
|
+
"description": "Optional. List of fields to be updated. All possible fields can be updated by passing `*`, or a subset of the following updateable fields can be provided: * `display_name` * `root_container`",
|
|
3559
|
+
"format": "google-fieldmask",
|
|
3560
|
+
"location": "query",
|
|
3561
|
+
"type": "string"
|
|
3562
|
+
}
|
|
3563
|
+
},
|
|
3564
|
+
"path": "v1/{+name}",
|
|
3565
|
+
"request": {
|
|
3566
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Dashboard"
|
|
3567
|
+
},
|
|
3568
|
+
"response": {
|
|
3569
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Dashboard"
|
|
3570
|
+
},
|
|
3571
|
+
"scopes": [
|
|
3572
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
3573
|
+
]
|
|
3574
|
+
}
|
|
3575
|
+
},
|
|
3576
|
+
"resources": {
|
|
3577
|
+
"charts": {
|
|
3578
|
+
"methods": {
|
|
3579
|
+
"create": {
|
|
3580
|
+
"description": "Creates a Chart.",
|
|
3581
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/dashboards/{dashboardsId}/charts",
|
|
3582
|
+
"httpMethod": "POST",
|
|
3583
|
+
"id": "contactcenterinsights.projects.locations.dashboards.charts.create",
|
|
3584
|
+
"parameterOrder": [
|
|
3585
|
+
"parent"
|
|
3586
|
+
],
|
|
3587
|
+
"parameters": {
|
|
3588
|
+
"chartId": {
|
|
3589
|
+
"description": "Optional. A unique ID for the new Chart. This ID will become the final component of the Chart's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression `^[a-z]([a-z0-9-]{0,61}[a-z0-9])?$`.",
|
|
3590
|
+
"location": "query",
|
|
3591
|
+
"type": "string"
|
|
3592
|
+
},
|
|
3593
|
+
"parent": {
|
|
3594
|
+
"description": "Required. The parent resource of the chart.",
|
|
3595
|
+
"location": "path",
|
|
3596
|
+
"pattern": "^projects/[^/]+/locations/[^/]+/dashboards/[^/]+$",
|
|
3597
|
+
"required": true,
|
|
3598
|
+
"type": "string"
|
|
3599
|
+
}
|
|
3600
|
+
},
|
|
3601
|
+
"path": "v1/{+parent}/charts",
|
|
3602
|
+
"request": {
|
|
3603
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Chart"
|
|
3604
|
+
},
|
|
3605
|
+
"response": {
|
|
3606
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Chart"
|
|
3607
|
+
},
|
|
3608
|
+
"scopes": [
|
|
3609
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
3610
|
+
]
|
|
3611
|
+
},
|
|
3612
|
+
"delete": {
|
|
3613
|
+
"description": "Deletes a Chart.",
|
|
3614
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/dashboards/{dashboardsId}/charts/{chartsId}",
|
|
3615
|
+
"httpMethod": "DELETE",
|
|
3616
|
+
"id": "contactcenterinsights.projects.locations.dashboards.charts.delete",
|
|
3617
|
+
"parameterOrder": [
|
|
3618
|
+
"name"
|
|
3619
|
+
],
|
|
3620
|
+
"parameters": {
|
|
3621
|
+
"name": {
|
|
3622
|
+
"description": "Required. The name of the chart to delete.",
|
|
3623
|
+
"location": "path",
|
|
3624
|
+
"pattern": "^projects/[^/]+/locations/[^/]+/dashboards/[^/]+/charts/[^/]+$",
|
|
3625
|
+
"required": true,
|
|
3626
|
+
"type": "string"
|
|
3627
|
+
}
|
|
3628
|
+
},
|
|
3629
|
+
"path": "v1/{+name}",
|
|
3630
|
+
"response": {
|
|
3631
|
+
"$ref": "GoogleProtobufEmpty"
|
|
3632
|
+
},
|
|
3633
|
+
"scopes": [
|
|
3634
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
3635
|
+
]
|
|
3636
|
+
},
|
|
3637
|
+
"get": {
|
|
3638
|
+
"description": "Gets a Chart.",
|
|
3639
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/dashboards/{dashboardsId}/charts/{chartsId}",
|
|
3640
|
+
"httpMethod": "GET",
|
|
3641
|
+
"id": "contactcenterinsights.projects.locations.dashboards.charts.get",
|
|
3642
|
+
"parameterOrder": [
|
|
3643
|
+
"name"
|
|
3644
|
+
],
|
|
3645
|
+
"parameters": {
|
|
3646
|
+
"name": {
|
|
3647
|
+
"description": "Required. The name of the chart to get.",
|
|
3648
|
+
"location": "path",
|
|
3649
|
+
"pattern": "^projects/[^/]+/locations/[^/]+/dashboards/[^/]+/charts/[^/]+$",
|
|
3650
|
+
"required": true,
|
|
3651
|
+
"type": "string"
|
|
3652
|
+
}
|
|
3653
|
+
},
|
|
3654
|
+
"path": "v1/{+name}",
|
|
3655
|
+
"response": {
|
|
3656
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Chart"
|
|
3657
|
+
},
|
|
3658
|
+
"scopes": [
|
|
3659
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
3660
|
+
]
|
|
3661
|
+
},
|
|
3662
|
+
"list": {
|
|
3663
|
+
"description": "Lists Charts.",
|
|
3664
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/dashboards/{dashboardsId}/charts",
|
|
3665
|
+
"httpMethod": "GET",
|
|
3666
|
+
"id": "contactcenterinsights.projects.locations.dashboards.charts.list",
|
|
3667
|
+
"parameterOrder": [
|
|
3668
|
+
"parent"
|
|
3669
|
+
],
|
|
3670
|
+
"parameters": {
|
|
3671
|
+
"parent": {
|
|
3672
|
+
"description": "Required. The parent resource of the charts.",
|
|
3673
|
+
"location": "path",
|
|
3674
|
+
"pattern": "^projects/[^/]+/locations/[^/]+/dashboards/[^/]+$",
|
|
3675
|
+
"required": true,
|
|
3676
|
+
"type": "string"
|
|
3677
|
+
}
|
|
3678
|
+
},
|
|
3679
|
+
"path": "v1/{+parent}/charts",
|
|
3680
|
+
"response": {
|
|
3681
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ListChartsResponse"
|
|
3682
|
+
},
|
|
3683
|
+
"scopes": [
|
|
3684
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
3685
|
+
]
|
|
3686
|
+
},
|
|
3687
|
+
"patch": {
|
|
3688
|
+
"description": "Updates a Chart.",
|
|
3689
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/dashboards/{dashboardsId}/charts/{chartsId}",
|
|
3690
|
+
"httpMethod": "PATCH",
|
|
3691
|
+
"id": "contactcenterinsights.projects.locations.dashboards.charts.patch",
|
|
3692
|
+
"parameterOrder": [
|
|
3693
|
+
"name"
|
|
3694
|
+
],
|
|
3695
|
+
"parameters": {
|
|
3696
|
+
"name": {
|
|
3697
|
+
"description": "Identifier. Chart resource name. Format: projects/{project}/locations/{location}/dashboards/{dashboard}/charts/{chart}",
|
|
3698
|
+
"location": "path",
|
|
3699
|
+
"pattern": "^projects/[^/]+/locations/[^/]+/dashboards/[^/]+/charts/[^/]+$",
|
|
3700
|
+
"required": true,
|
|
3701
|
+
"type": "string"
|
|
3702
|
+
},
|
|
3703
|
+
"updateMask": {
|
|
3704
|
+
"description": "Optional. List of fields to be updated. All possible fields can be updated by passing `*`, or a subset of the following updateable fields can be provided: * `display_name`",
|
|
3705
|
+
"format": "google-fieldmask",
|
|
3706
|
+
"location": "query",
|
|
3707
|
+
"type": "string"
|
|
3708
|
+
}
|
|
3709
|
+
},
|
|
3710
|
+
"path": "v1/{+name}",
|
|
3711
|
+
"request": {
|
|
3712
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Chart"
|
|
3713
|
+
},
|
|
3714
|
+
"response": {
|
|
3715
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Chart"
|
|
3716
|
+
},
|
|
3717
|
+
"scopes": [
|
|
3718
|
+
"https://www.googleapis.com/auth/cloud-platform"
|
|
3719
|
+
]
|
|
3720
|
+
}
|
|
3721
|
+
}
|
|
3722
|
+
}
|
|
3723
|
+
}
|
|
3724
|
+
},
|
|
3725
|
+
"datasets": {
|
|
3726
|
+
"methods": {
|
|
3727
|
+
"bulkDeleteFeedbackLabels": {
|
|
3728
|
+
"description": "Delete feedback labels in bulk using a filter.",
|
|
3729
|
+
"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/datasets/{datasetsId}:bulkDeleteFeedbackLabels",
|
|
3082
3730
|
"httpMethod": "POST",
|
|
3083
3731
|
"id": "contactcenterinsights.projects.locations.datasets.bulkDeleteFeedbackLabels",
|
|
3084
3732
|
"parameterOrder": [
|
|
@@ -5453,7 +6101,7 @@
|
|
|
5453
6101
|
}
|
|
5454
6102
|
}
|
|
5455
6103
|
},
|
|
5456
|
-
"revision": "
|
|
6104
|
+
"revision": "20260202",
|
|
5457
6105
|
"rootUrl": "https://contactcenterinsights.googleapis.com/",
|
|
5458
6106
|
"schemas": {
|
|
5459
6107
|
"GoogleCloudContactcenterinsightsV1Analysis": {
|
|
@@ -5961,17 +6609,90 @@ true
|
|
|
5961
6609
|
},
|
|
5962
6610
|
"type": "object"
|
|
5963
6611
|
},
|
|
5964
|
-
"
|
|
5965
|
-
"description": "
|
|
5966
|
-
"id": "
|
|
6612
|
+
"GoogleCloudContactcenterinsightsV1AutoLabelingRule": {
|
|
6613
|
+
"description": "Rule for auto-labeling conversations.",
|
|
6614
|
+
"id": "GoogleCloudContactcenterinsightsV1AutoLabelingRule",
|
|
5967
6615
|
"properties": {
|
|
5968
|
-
"
|
|
5969
|
-
"description": "
|
|
5970
|
-
"
|
|
5971
|
-
|
|
6616
|
+
"active": {
|
|
6617
|
+
"description": "Whether the rule is active.",
|
|
6618
|
+
"type": "boolean"
|
|
6619
|
+
},
|
|
6620
|
+
"conditions": {
|
|
6621
|
+
"description": "Conditions to apply for auto-labeling the label_key. Representing sequential block of if .. else if .. else statements. The value of the first matching condition will be used.",
|
|
6622
|
+
"items": {
|
|
6623
|
+
"$ref": "GoogleCloudContactcenterinsightsV1AutoLabelingRuleLabelingCondition"
|
|
6624
|
+
},
|
|
6625
|
+
"type": "array"
|
|
5972
6626
|
},
|
|
5973
6627
|
"createTime": {
|
|
5974
|
-
"description": "The time
|
|
6628
|
+
"description": "Output only. The time at which this rule was created.",
|
|
6629
|
+
"format": "google-datetime",
|
|
6630
|
+
"readOnly": true,
|
|
6631
|
+
"type": "string"
|
|
6632
|
+
},
|
|
6633
|
+
"description": {
|
|
6634
|
+
"description": "The description of the rule.",
|
|
6635
|
+
"type": "string"
|
|
6636
|
+
},
|
|
6637
|
+
"displayName": {
|
|
6638
|
+
"description": "The user-provided display name of the rule.",
|
|
6639
|
+
"type": "string"
|
|
6640
|
+
},
|
|
6641
|
+
"labelKey": {
|
|
6642
|
+
"description": "The label key. This is also the {auto_labeling_rule} in the resource name. Only settable if label_key_type is LABEL_KEY_TYPE_CUSTOM.",
|
|
6643
|
+
"type": "string"
|
|
6644
|
+
},
|
|
6645
|
+
"labelKeyType": {
|
|
6646
|
+
"description": "The type of the label key.",
|
|
6647
|
+
"enum": [
|
|
6648
|
+
"LABEL_KEY_TYPE_UNSPECIFIED",
|
|
6649
|
+
"LABEL_KEY_TYPE_CUSTOM"
|
|
6650
|
+
],
|
|
6651
|
+
"enumDescriptions": [
|
|
6652
|
+
"Unspecified label key type.",
|
|
6653
|
+
"The label key is custom defined by the user."
|
|
6654
|
+
],
|
|
6655
|
+
"type": "string"
|
|
6656
|
+
},
|
|
6657
|
+
"name": {
|
|
6658
|
+
"description": "Identifier. The resource name of the auto-labeling rule. Format: projects/{project}/locations/{location}/autoLabelingRules/{auto_labeling_rule}",
|
|
6659
|
+
"type": "string"
|
|
6660
|
+
},
|
|
6661
|
+
"updateTime": {
|
|
6662
|
+
"description": "Output only. The most recent time at which the rule was updated.",
|
|
6663
|
+
"format": "google-datetime",
|
|
6664
|
+
"readOnly": true,
|
|
6665
|
+
"type": "string"
|
|
6666
|
+
}
|
|
6667
|
+
},
|
|
6668
|
+
"type": "object"
|
|
6669
|
+
},
|
|
6670
|
+
"GoogleCloudContactcenterinsightsV1AutoLabelingRuleLabelingCondition": {
|
|
6671
|
+
"description": "Condition for auto-labeling conversations.",
|
|
6672
|
+
"id": "GoogleCloudContactcenterinsightsV1AutoLabelingRuleLabelingCondition",
|
|
6673
|
+
"properties": {
|
|
6674
|
+
"condition": {
|
|
6675
|
+
"description": "A optional CEL expression to be evaluated as a boolean value. Once evaluated as true, then we will proceed with the value evaluation. An empty condition will be auto evaluated as true.",
|
|
6676
|
+
"type": "string"
|
|
6677
|
+
},
|
|
6678
|
+
"value": {
|
|
6679
|
+
"description": "CEL expression to be evaluated as the value.",
|
|
6680
|
+
"type": "string"
|
|
6681
|
+
}
|
|
6682
|
+
},
|
|
6683
|
+
"type": "object"
|
|
6684
|
+
},
|
|
6685
|
+
"GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsMetadata": {
|
|
6686
|
+
"description": "The metadata for a bulk analyze conversations operation.",
|
|
6687
|
+
"id": "GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsMetadata",
|
|
6688
|
+
"properties": {
|
|
6689
|
+
"completedAnalysesCount": {
|
|
6690
|
+
"description": "The number of requested analyses that have completed successfully so far.",
|
|
6691
|
+
"format": "int32",
|
|
6692
|
+
"type": "integer"
|
|
6693
|
+
},
|
|
6694
|
+
"createTime": {
|
|
6695
|
+
"description": "The time the operation was created.",
|
|
5975
6696
|
"format": "google-datetime",
|
|
5976
6697
|
"type": "string"
|
|
5977
6698
|
},
|
|
@@ -6547,6 +7268,204 @@ true
|
|
|
6547
7268
|
},
|
|
6548
7269
|
"type": "object"
|
|
6549
7270
|
},
|
|
7271
|
+
"GoogleCloudContactcenterinsightsV1Chart": {
|
|
7272
|
+
"description": "Configurable dashboard's widget that displays data as a chart.",
|
|
7273
|
+
"id": "GoogleCloudContactcenterinsightsV1Chart",
|
|
7274
|
+
"properties": {
|
|
7275
|
+
"chartType": {
|
|
7276
|
+
"description": "Output only. Chart type.",
|
|
7277
|
+
"enum": [
|
|
7278
|
+
"CHART_TYPE_UNSPECIFIED",
|
|
7279
|
+
"SYSTEM_DEFINED",
|
|
7280
|
+
"USER_DEFINED"
|
|
7281
|
+
],
|
|
7282
|
+
"enumDescriptions": [
|
|
7283
|
+
"Unspecified chart type.",
|
|
7284
|
+
"Pre-defined chart type.",
|
|
7285
|
+
"Configurable chart type."
|
|
7286
|
+
],
|
|
7287
|
+
"readOnly": true,
|
|
7288
|
+
"type": "string"
|
|
7289
|
+
},
|
|
7290
|
+
"chartVisualizationType": {
|
|
7291
|
+
"description": "Chart visualization type.",
|
|
7292
|
+
"enum": [
|
|
7293
|
+
"CHART_VISUALIZATION_TYPE_UNSPECIFIED",
|
|
7294
|
+
"BAR",
|
|
7295
|
+
"LINE",
|
|
7296
|
+
"AREA",
|
|
7297
|
+
"PIE",
|
|
7298
|
+
"SCATTER",
|
|
7299
|
+
"TABLE",
|
|
7300
|
+
"SCORE_CARD",
|
|
7301
|
+
"SUNBURST",
|
|
7302
|
+
"GAUGE",
|
|
7303
|
+
"SANKEY"
|
|
7304
|
+
],
|
|
7305
|
+
"enumDescriptions": [
|
|
7306
|
+
"Unspecified chart visualization type.",
|
|
7307
|
+
"Bar chart.",
|
|
7308
|
+
"Line chart.",
|
|
7309
|
+
"Area chart.",
|
|
7310
|
+
"Pie chart.",
|
|
7311
|
+
"Scatter chart.",
|
|
7312
|
+
"Table chart.",
|
|
7313
|
+
"Score card chart.",
|
|
7314
|
+
"Sunburst chart.",
|
|
7315
|
+
"Gauge chart.",
|
|
7316
|
+
"Sankey chart."
|
|
7317
|
+
],
|
|
7318
|
+
"type": "string"
|
|
7319
|
+
},
|
|
7320
|
+
"createTime": {
|
|
7321
|
+
"description": "Output only. Chart create time.",
|
|
7322
|
+
"format": "google-datetime",
|
|
7323
|
+
"readOnly": true,
|
|
7324
|
+
"type": "string"
|
|
7325
|
+
},
|
|
7326
|
+
"dataSource": {
|
|
7327
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ChartDataSource"
|
|
7328
|
+
},
|
|
7329
|
+
"dateRangeConfig": {
|
|
7330
|
+
"$ref": "GoogleCloudContactcenterinsightsV1DateRangeConfig",
|
|
7331
|
+
"description": "Date range config applied to the chart."
|
|
7332
|
+
},
|
|
7333
|
+
"description": {
|
|
7334
|
+
"description": "Chart description",
|
|
7335
|
+
"type": "string"
|
|
7336
|
+
},
|
|
7337
|
+
"displayName": {
|
|
7338
|
+
"description": "User provided display name of the chart.",
|
|
7339
|
+
"type": "string"
|
|
7340
|
+
},
|
|
7341
|
+
"filter": {
|
|
7342
|
+
"description": "Filter applied to all charts in the container. Should support scope later.",
|
|
7343
|
+
"type": "string"
|
|
7344
|
+
},
|
|
7345
|
+
"height": {
|
|
7346
|
+
"description": "The height of the chart in grid units.",
|
|
7347
|
+
"format": "int32",
|
|
7348
|
+
"type": "integer"
|
|
7349
|
+
},
|
|
7350
|
+
"name": {
|
|
7351
|
+
"description": "Identifier. Chart resource name. Format: projects/{project}/locations/{location}/dashboards/{dashboard}/charts/{chart}",
|
|
7352
|
+
"type": "string"
|
|
7353
|
+
},
|
|
7354
|
+
"updateTime": {
|
|
7355
|
+
"description": "Output only. Chart last update time.",
|
|
7356
|
+
"format": "google-datetime",
|
|
7357
|
+
"readOnly": true,
|
|
7358
|
+
"type": "string"
|
|
7359
|
+
},
|
|
7360
|
+
"width": {
|
|
7361
|
+
"description": "The width of the chart in grid units.",
|
|
7362
|
+
"format": "int32",
|
|
7363
|
+
"type": "integer"
|
|
7364
|
+
}
|
|
7365
|
+
},
|
|
7366
|
+
"type": "object"
|
|
7367
|
+
},
|
|
7368
|
+
"GoogleCloudContactcenterinsightsV1ChartDataSource": {
|
|
7369
|
+
"description": "The request data for visualizing the dataset in the chart.",
|
|
7370
|
+
"id": "GoogleCloudContactcenterinsightsV1ChartDataSource",
|
|
7371
|
+
"properties": {
|
|
7372
|
+
"generativeInsights": {
|
|
7373
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsights",
|
|
7374
|
+
"description": "Use natural language query to generate the chart."
|
|
7375
|
+
},
|
|
7376
|
+
"queryMetrics": {
|
|
7377
|
+
"$ref": "GoogleCloudContactcenterinsightsV1QueryMetrics",
|
|
7378
|
+
"description": "Use the existing QueryMetrics to generate the chart."
|
|
7379
|
+
}
|
|
7380
|
+
},
|
|
7381
|
+
"type": "object"
|
|
7382
|
+
},
|
|
7383
|
+
"GoogleCloudContactcenterinsightsV1ConstraintEvaluationResult": {
|
|
7384
|
+
"description": "The result of testing a constraint expression on a pair of conversations.",
|
|
7385
|
+
"id": "GoogleCloudContactcenterinsightsV1ConstraintEvaluationResult",
|
|
7386
|
+
"properties": {
|
|
7387
|
+
"conversationA": {
|
|
7388
|
+
"description": "The first conversation resource name.",
|
|
7389
|
+
"type": "string"
|
|
7390
|
+
},
|
|
7391
|
+
"conversationB": {
|
|
7392
|
+
"description": "The second conversation resource name.",
|
|
7393
|
+
"type": "string"
|
|
7394
|
+
},
|
|
7395
|
+
"ruleConstraintResults": {
|
|
7396
|
+
"description": "The results for each applicable constraint rule.",
|
|
7397
|
+
"items": {
|
|
7398
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ConstraintEvaluationResultRuleConstraintResult"
|
|
7399
|
+
},
|
|
7400
|
+
"type": "array"
|
|
7401
|
+
}
|
|
7402
|
+
},
|
|
7403
|
+
"type": "object"
|
|
7404
|
+
},
|
|
7405
|
+
"GoogleCloudContactcenterinsightsV1ConstraintEvaluationResultRuleConstraintResult": {
|
|
7406
|
+
"description": "The result of a single constraint rule on the pair of conversations.",
|
|
7407
|
+
"id": "GoogleCloudContactcenterinsightsV1ConstraintEvaluationResultRuleConstraintResult",
|
|
7408
|
+
"properties": {
|
|
7409
|
+
"constraintMet": {
|
|
7410
|
+
"description": "Whether the constraint expression evaluated to true for (A, B) or (B, A).",
|
|
7411
|
+
"type": "boolean"
|
|
7412
|
+
},
|
|
7413
|
+
"error": {
|
|
7414
|
+
"$ref": "GoogleRpcStatus",
|
|
7415
|
+
"description": "The error status if the constraint expression failed to evaluate."
|
|
7416
|
+
},
|
|
7417
|
+
"ruleId": {
|
|
7418
|
+
"description": "The rule ID.",
|
|
7419
|
+
"type": "string"
|
|
7420
|
+
}
|
|
7421
|
+
},
|
|
7422
|
+
"type": "object"
|
|
7423
|
+
},
|
|
7424
|
+
"GoogleCloudContactcenterinsightsV1Container": {
|
|
7425
|
+
"description": "Configurable dashboard's container. Container can contain multiple widgets.",
|
|
7426
|
+
"id": "GoogleCloudContactcenterinsightsV1Container",
|
|
7427
|
+
"properties": {
|
|
7428
|
+
"containerId": {
|
|
7429
|
+
"description": "Output only. Unique ID for the container.",
|
|
7430
|
+
"readOnly": true,
|
|
7431
|
+
"type": "string"
|
|
7432
|
+
},
|
|
7433
|
+
"dateRangeConfig": {
|
|
7434
|
+
"$ref": "GoogleCloudContactcenterinsightsV1DateRangeConfig",
|
|
7435
|
+
"description": "Date range config applied to all charts in the container."
|
|
7436
|
+
},
|
|
7437
|
+
"description": {
|
|
7438
|
+
"description": "Container description",
|
|
7439
|
+
"type": "string"
|
|
7440
|
+
},
|
|
7441
|
+
"displayName": {
|
|
7442
|
+
"description": "User provided display name of the Container.",
|
|
7443
|
+
"type": "string"
|
|
7444
|
+
},
|
|
7445
|
+
"filter": {
|
|
7446
|
+
"description": "Filter applied to all charts in the container. Should support scope later.",
|
|
7447
|
+
"type": "string"
|
|
7448
|
+
},
|
|
7449
|
+
"height": {
|
|
7450
|
+
"description": "The height of the container in grid units.",
|
|
7451
|
+
"format": "int32",
|
|
7452
|
+
"type": "integer"
|
|
7453
|
+
},
|
|
7454
|
+
"widgets": {
|
|
7455
|
+
"description": "Widgets in the Container.",
|
|
7456
|
+
"items": {
|
|
7457
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Widget"
|
|
7458
|
+
},
|
|
7459
|
+
"type": "array"
|
|
7460
|
+
},
|
|
7461
|
+
"width": {
|
|
7462
|
+
"description": "The width of the container in grid units.",
|
|
7463
|
+
"format": "int32",
|
|
7464
|
+
"type": "integer"
|
|
7465
|
+
}
|
|
7466
|
+
},
|
|
7467
|
+
"type": "object"
|
|
7468
|
+
},
|
|
6550
7469
|
"GoogleCloudContactcenterinsightsV1Conversation": {
|
|
6551
7470
|
"description": "The conversation resource.",
|
|
6552
7471
|
"id": "GoogleCloudContactcenterinsightsV1Conversation",
|
|
@@ -6559,6 +7478,11 @@ true
|
|
|
6559
7478
|
"$ref": "GoogleCloudContactcenterinsightsV1ConversationCallMetadata",
|
|
6560
7479
|
"description": "Call-specific metadata."
|
|
6561
7480
|
},
|
|
7481
|
+
"correlationInfo": {
|
|
7482
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ConversationCorrelationInfo",
|
|
7483
|
+
"description": "Output only. Info for correlating across conversations.",
|
|
7484
|
+
"readOnly": true
|
|
7485
|
+
},
|
|
6562
7486
|
"createTime": {
|
|
6563
7487
|
"description": "Output only. The time at which the conversation was created.",
|
|
6564
7488
|
"format": "google-datetime",
|
|
@@ -6610,14 +7534,14 @@ true
|
|
|
6610
7534
|
"readOnly": true
|
|
6611
7535
|
},
|
|
6612
7536
|
"medium": {
|
|
6613
|
-
"description": "Immutable. The conversation medium
|
|
7537
|
+
"description": "Immutable. The conversation medium.",
|
|
6614
7538
|
"enum": [
|
|
6615
7539
|
"MEDIUM_UNSPECIFIED",
|
|
6616
7540
|
"PHONE_CALL",
|
|
6617
7541
|
"CHAT"
|
|
6618
7542
|
],
|
|
6619
7543
|
"enumDescriptions": [
|
|
6620
|
-
"Default value
|
|
7544
|
+
"Default value for unspecified.",
|
|
6621
7545
|
"The format for conversations that took place over the phone.",
|
|
6622
7546
|
"The format for conversations that took place over chat."
|
|
6623
7547
|
],
|
|
@@ -6694,6 +7618,93 @@ true
|
|
|
6694
7618
|
},
|
|
6695
7619
|
"type": "object"
|
|
6696
7620
|
},
|
|
7621
|
+
"GoogleCloudContactcenterinsightsV1ConversationCorrelationInfo": {
|
|
7622
|
+
"description": "Info for correlating across conversations.",
|
|
7623
|
+
"id": "GoogleCloudContactcenterinsightsV1ConversationCorrelationInfo",
|
|
7624
|
+
"properties": {
|
|
7625
|
+
"correlationTypes": {
|
|
7626
|
+
"description": "Output only. The correlation types of this conversation. A single conversation can have multiple correlation types. For example a conversation that only has a single segment is both a SEGMENT and a FULL_CONVERSATION.",
|
|
7627
|
+
"items": {
|
|
7628
|
+
"enum": [
|
|
7629
|
+
"CORRELATION_TYPE_UNSPECIFIED",
|
|
7630
|
+
"SEGMENT",
|
|
7631
|
+
"PARTIAL",
|
|
7632
|
+
"FULL",
|
|
7633
|
+
"SYNTHETIC"
|
|
7634
|
+
],
|
|
7635
|
+
"enumDescriptions": [
|
|
7636
|
+
"Default value for unspecified.",
|
|
7637
|
+
"This conversation represents a segment of a full conversation. The lowest level of granularity.",
|
|
7638
|
+
"This conversation represents a partial conversation of potentially multiple segments but is not a full conversation.",
|
|
7639
|
+
"This conversation represents a full conversation of potentially multiple segments.",
|
|
7640
|
+
"This conversation represents a synthetic conversation."
|
|
7641
|
+
],
|
|
7642
|
+
"type": "string"
|
|
7643
|
+
},
|
|
7644
|
+
"readOnly": true,
|
|
7645
|
+
"type": "array"
|
|
7646
|
+
},
|
|
7647
|
+
"fullConversationCorrelationId": {
|
|
7648
|
+
"description": "Output only. The full conversation correlation id this conversation is a segment of.",
|
|
7649
|
+
"readOnly": true,
|
|
7650
|
+
"type": "string"
|
|
7651
|
+
},
|
|
7652
|
+
"mergedFullConversationCorrelationId": {
|
|
7653
|
+
"description": "Output only. The full conversation correlation id this conversation is a merged conversation of.",
|
|
7654
|
+
"readOnly": true,
|
|
7655
|
+
"type": "string"
|
|
7656
|
+
}
|
|
7657
|
+
},
|
|
7658
|
+
"type": "object"
|
|
7659
|
+
},
|
|
7660
|
+
"GoogleCloudContactcenterinsightsV1ConversationCorrelationResult": {
|
|
7661
|
+
"description": "The result of testing correlation config on a single conversation.",
|
|
7662
|
+
"id": "GoogleCloudContactcenterinsightsV1ConversationCorrelationResult",
|
|
7663
|
+
"properties": {
|
|
7664
|
+
"conversation": {
|
|
7665
|
+
"description": "The conversation resource name.",
|
|
7666
|
+
"type": "string"
|
|
7667
|
+
},
|
|
7668
|
+
"ruleResults": {
|
|
7669
|
+
"description": "The results for each correlation rule.",
|
|
7670
|
+
"items": {
|
|
7671
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ConversationCorrelationResultRuleCorrelationResult"
|
|
7672
|
+
},
|
|
7673
|
+
"type": "array"
|
|
7674
|
+
}
|
|
7675
|
+
},
|
|
7676
|
+
"type": "object"
|
|
7677
|
+
},
|
|
7678
|
+
"GoogleCloudContactcenterinsightsV1ConversationCorrelationResultRuleCorrelationResult": {
|
|
7679
|
+
"description": "The result of a single correlation rule.",
|
|
7680
|
+
"id": "GoogleCloudContactcenterinsightsV1ConversationCorrelationResultRuleCorrelationResult",
|
|
7681
|
+
"properties": {
|
|
7682
|
+
"correlationId": {
|
|
7683
|
+
"description": "The correlation ID generated by the join key expression.",
|
|
7684
|
+
"type": "string"
|
|
7685
|
+
},
|
|
7686
|
+
"error": {
|
|
7687
|
+
"$ref": "GoogleRpcStatus",
|
|
7688
|
+
"description": "The error status if the join key expression failed to evaluate."
|
|
7689
|
+
},
|
|
7690
|
+
"ruleId": {
|
|
7691
|
+
"description": "The rule ID.",
|
|
7692
|
+
"type": "string"
|
|
7693
|
+
}
|
|
7694
|
+
},
|
|
7695
|
+
"type": "object"
|
|
7696
|
+
},
|
|
7697
|
+
"GoogleCloudContactcenterinsightsV1ConversationDataOptions": {
|
|
7698
|
+
"description": "Options for configuring what metadata is included in the conversation data used in QAI and Discovery Engine.",
|
|
7699
|
+
"id": "GoogleCloudContactcenterinsightsV1ConversationDataOptions",
|
|
7700
|
+
"properties": {
|
|
7701
|
+
"includeDialogflowInteractionData": {
|
|
7702
|
+
"description": "Whether to include the per turn Dialogflow interaction data in conversation transcript.",
|
|
7703
|
+
"type": "boolean"
|
|
7704
|
+
}
|
|
7705
|
+
},
|
|
7706
|
+
"type": "object"
|
|
7707
|
+
},
|
|
6697
7708
|
"GoogleCloudContactcenterinsightsV1ConversationDataSource": {
|
|
6698
7709
|
"description": "The conversation source, which is a combination of transcript and audio.",
|
|
6699
7710
|
"id": "GoogleCloudContactcenterinsightsV1ConversationDataSource",
|
|
@@ -7050,6 +8061,70 @@ true
|
|
|
7050
8061
|
},
|
|
7051
8062
|
"type": "object"
|
|
7052
8063
|
},
|
|
8064
|
+
"GoogleCloudContactcenterinsightsV1CorrelationConfig": {
|
|
8065
|
+
"description": "A configuration that defines how to correlate conversations for a given a given project.",
|
|
8066
|
+
"id": "GoogleCloudContactcenterinsightsV1CorrelationConfig",
|
|
8067
|
+
"properties": {
|
|
8068
|
+
"createTime": {
|
|
8069
|
+
"description": "Output only. The time at which the correlation config was created.",
|
|
8070
|
+
"format": "google-datetime",
|
|
8071
|
+
"readOnly": true,
|
|
8072
|
+
"type": "string"
|
|
8073
|
+
},
|
|
8074
|
+
"fullConversationConfig": {
|
|
8075
|
+
"$ref": "GoogleCloudContactcenterinsightsV1CorrelationTypeConfig",
|
|
8076
|
+
"description": "The correlation type config for full conversations."
|
|
8077
|
+
},
|
|
8078
|
+
"name": {
|
|
8079
|
+
"description": "Immutable. Identifier. The resource name of the correlation config. Format: projects/{project}/locations/{location}/correlationConfig",
|
|
8080
|
+
"type": "string"
|
|
8081
|
+
},
|
|
8082
|
+
"updateTime": {
|
|
8083
|
+
"description": "Output only. The time at which the correlation config was last updated.",
|
|
8084
|
+
"format": "google-datetime",
|
|
8085
|
+
"readOnly": true,
|
|
8086
|
+
"type": "string"
|
|
8087
|
+
}
|
|
8088
|
+
},
|
|
8089
|
+
"type": "object"
|
|
8090
|
+
},
|
|
8091
|
+
"GoogleCloudContactcenterinsightsV1CorrelationRule": {
|
|
8092
|
+
"description": "A correlation rule that defines how to join conversations for a given correlation type.",
|
|
8093
|
+
"id": "GoogleCloudContactcenterinsightsV1CorrelationRule",
|
|
8094
|
+
"properties": {
|
|
8095
|
+
"active": {
|
|
8096
|
+
"description": "Optional. Whether the config is active to be evaluated.",
|
|
8097
|
+
"type": "boolean"
|
|
8098
|
+
},
|
|
8099
|
+
"constraintExpression": {
|
|
8100
|
+
"description": "Optional. A cel expression (go/cel) to be evaluated as a boolean value. Two variables conversation_a and conversation_b will be available for evaluation. This expression should evaluate to true if conversation_a and conversation_b should be joined. This is used as an extra constraint on top of the join_key_expression to further refine the group of conversations that are joined together and will be evaluated in both directions. for two conversations c1 and c2 and the result will be OR'd. We will evaluate: f(c1, c2) OR f(c2, c1)",
|
|
8101
|
+
"type": "string"
|
|
8102
|
+
},
|
|
8103
|
+
"joinKeyExpression": {
|
|
8104
|
+
"description": "Optional. A cel expression (go/cel) to be evaluated as a string value. This string value will be used as the join key for the correlation.",
|
|
8105
|
+
"type": "string"
|
|
8106
|
+
},
|
|
8107
|
+
"ruleId": {
|
|
8108
|
+
"description": "Required. The unique identifier of the rule.",
|
|
8109
|
+
"type": "string"
|
|
8110
|
+
}
|
|
8111
|
+
},
|
|
8112
|
+
"type": "object"
|
|
8113
|
+
},
|
|
8114
|
+
"GoogleCloudContactcenterinsightsV1CorrelationTypeConfig": {
|
|
8115
|
+
"description": "A list of correlation rules for a given correlation type.",
|
|
8116
|
+
"id": "GoogleCloudContactcenterinsightsV1CorrelationTypeConfig",
|
|
8117
|
+
"properties": {
|
|
8118
|
+
"correlationRules": {
|
|
8119
|
+
"description": "A list of correlation rules to be evaluated for correlation.",
|
|
8120
|
+
"items": {
|
|
8121
|
+
"$ref": "GoogleCloudContactcenterinsightsV1CorrelationRule"
|
|
8122
|
+
},
|
|
8123
|
+
"type": "array"
|
|
8124
|
+
}
|
|
8125
|
+
},
|
|
8126
|
+
"type": "object"
|
|
8127
|
+
},
|
|
7053
8128
|
"GoogleCloudContactcenterinsightsV1CreateAnalysisOperationMetadata": {
|
|
7054
8129
|
"description": "Metadata for a create analysis operation.",
|
|
7055
8130
|
"id": "GoogleCloudContactcenterinsightsV1CreateAnalysisOperationMetadata",
|
|
@@ -7155,25 +8230,73 @@ true
|
|
|
7155
8230
|
},
|
|
7156
8231
|
"type": "object"
|
|
7157
8232
|
},
|
|
7158
|
-
"
|
|
7159
|
-
"description": "
|
|
7160
|
-
"id": "
|
|
8233
|
+
"GoogleCloudContactcenterinsightsV1Dashboard": {
|
|
8234
|
+
"description": "Configurable dashboard",
|
|
8235
|
+
"id": "GoogleCloudContactcenterinsightsV1Dashboard",
|
|
7161
8236
|
"properties": {
|
|
7162
8237
|
"createTime": {
|
|
7163
|
-
"description": "Output only.
|
|
8238
|
+
"description": "Output only. Dashboard creation time.",
|
|
7164
8239
|
"format": "google-datetime",
|
|
7165
8240
|
"readOnly": true,
|
|
7166
8241
|
"type": "string"
|
|
7167
8242
|
},
|
|
8243
|
+
"dateRangeConfig": {
|
|
8244
|
+
"$ref": "GoogleCloudContactcenterinsightsV1DateRangeConfig",
|
|
8245
|
+
"description": "Date range config applied to all charts in the dashboard."
|
|
8246
|
+
},
|
|
7168
8247
|
"description": {
|
|
7169
|
-
"description": "
|
|
8248
|
+
"description": "Dashboard description",
|
|
7170
8249
|
"type": "string"
|
|
7171
8250
|
},
|
|
7172
8251
|
"displayName": {
|
|
7173
|
-
"description": "
|
|
8252
|
+
"description": "User provided display name of the dashboard.",
|
|
7174
8253
|
"type": "string"
|
|
7175
8254
|
},
|
|
7176
|
-
"
|
|
8255
|
+
"filter": {
|
|
8256
|
+
"description": "Filter applied to all charts in the dashboard. Should support scope later.",
|
|
8257
|
+
"type": "string"
|
|
8258
|
+
},
|
|
8259
|
+
"name": {
|
|
8260
|
+
"description": "Identifier. Dashboard resource name. Format: projects/{project}/locations/{location}/dashboards/{dashboard}",
|
|
8261
|
+
"type": "string"
|
|
8262
|
+
},
|
|
8263
|
+
"readOnly": {
|
|
8264
|
+
"description": "Output only. Whether the dashboard is read-only. All predefined dashboards are read-only and cannot be modified by the user.",
|
|
8265
|
+
"readOnly": true,
|
|
8266
|
+
"type": "boolean"
|
|
8267
|
+
},
|
|
8268
|
+
"rootContainer": {
|
|
8269
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Container",
|
|
8270
|
+
"description": "The dashboard's root widget container. We want to display the dashboard layout in a tree-like structure, where the root container contains other widgets (containers or charts) as children."
|
|
8271
|
+
},
|
|
8272
|
+
"updateTime": {
|
|
8273
|
+
"description": "Output only. Dashboard last update time.",
|
|
8274
|
+
"format": "google-datetime",
|
|
8275
|
+
"readOnly": true,
|
|
8276
|
+
"type": "string"
|
|
8277
|
+
}
|
|
8278
|
+
},
|
|
8279
|
+
"type": "object"
|
|
8280
|
+
},
|
|
8281
|
+
"GoogleCloudContactcenterinsightsV1Dataset": {
|
|
8282
|
+
"description": "Dataset resource represents a collection of conversations that may be bounded (Static Dataset, e.g. golden dataset for training), or unbounded (Dynamic Dataset, e.g. live traffic, or agent training traffic)",
|
|
8283
|
+
"id": "GoogleCloudContactcenterinsightsV1Dataset",
|
|
8284
|
+
"properties": {
|
|
8285
|
+
"createTime": {
|
|
8286
|
+
"description": "Output only. Dataset create time.",
|
|
8287
|
+
"format": "google-datetime",
|
|
8288
|
+
"readOnly": true,
|
|
8289
|
+
"type": "string"
|
|
8290
|
+
},
|
|
8291
|
+
"description": {
|
|
8292
|
+
"description": "Dataset description.",
|
|
8293
|
+
"type": "string"
|
|
8294
|
+
},
|
|
8295
|
+
"displayName": {
|
|
8296
|
+
"description": "Display name for the dataaset",
|
|
8297
|
+
"type": "string"
|
|
8298
|
+
},
|
|
8299
|
+
"name": {
|
|
7177
8300
|
"description": "Immutable. Identifier. Resource name of the dataset. Format: projects/{project}/locations/{location}/datasets/{dataset}",
|
|
7178
8301
|
"type": "string"
|
|
7179
8302
|
},
|
|
@@ -7205,6 +8328,53 @@ true
|
|
|
7205
8328
|
},
|
|
7206
8329
|
"type": "object"
|
|
7207
8330
|
},
|
|
8331
|
+
"GoogleCloudContactcenterinsightsV1DateRangeConfig": {
|
|
8332
|
+
"description": "Date range configuration for dashboard charts.",
|
|
8333
|
+
"id": "GoogleCloudContactcenterinsightsV1DateRangeConfig",
|
|
8334
|
+
"properties": {
|
|
8335
|
+
"absoluteDateRange": {
|
|
8336
|
+
"$ref": "GoogleCloudContactcenterinsightsV1QueryInterval",
|
|
8337
|
+
"description": "An absolute date range."
|
|
8338
|
+
},
|
|
8339
|
+
"relativeDateRange": {
|
|
8340
|
+
"$ref": "GoogleCloudContactcenterinsightsV1DateRangeConfigRelativeDateRange",
|
|
8341
|
+
"description": "A relative date range."
|
|
8342
|
+
}
|
|
8343
|
+
},
|
|
8344
|
+
"type": "object"
|
|
8345
|
+
},
|
|
8346
|
+
"GoogleCloudContactcenterinsightsV1DateRangeConfigRelativeDateRange": {
|
|
8347
|
+
"description": "Relative date range configuration.",
|
|
8348
|
+
"id": "GoogleCloudContactcenterinsightsV1DateRangeConfigRelativeDateRange",
|
|
8349
|
+
"properties": {
|
|
8350
|
+
"quantity": {
|
|
8351
|
+
"description": "Required. The quantity of units in the past.",
|
|
8352
|
+
"format": "int64",
|
|
8353
|
+
"type": "string"
|
|
8354
|
+
},
|
|
8355
|
+
"unit": {
|
|
8356
|
+
"description": "Required. The unit of time.",
|
|
8357
|
+
"enum": [
|
|
8358
|
+
"TIME_UNIT_UNSPECIFIED",
|
|
8359
|
+
"DAY",
|
|
8360
|
+
"WEEK",
|
|
8361
|
+
"MONTH",
|
|
8362
|
+
"QUARTER",
|
|
8363
|
+
"YEAR"
|
|
8364
|
+
],
|
|
8365
|
+
"enumDescriptions": [
|
|
8366
|
+
"Unspecified.",
|
|
8367
|
+
"Day.",
|
|
8368
|
+
"Week.",
|
|
8369
|
+
"Month.",
|
|
8370
|
+
"Quarter.",
|
|
8371
|
+
"Year."
|
|
8372
|
+
],
|
|
8373
|
+
"type": "string"
|
|
8374
|
+
}
|
|
8375
|
+
},
|
|
8376
|
+
"type": "object"
|
|
8377
|
+
},
|
|
7208
8378
|
"GoogleCloudContactcenterinsightsV1DeleteIssueModelMetadata": {
|
|
7209
8379
|
"description": "Metadata for deleting an issue model.",
|
|
7210
8380
|
"id": "GoogleCloudContactcenterinsightsV1DeleteIssueModelMetadata",
|
|
@@ -8079,217 +9249,673 @@ true
|
|
|
8079
9249
|
},
|
|
8080
9250
|
"type": "object"
|
|
8081
9251
|
},
|
|
8082
|
-
"
|
|
8083
|
-
"description": "The
|
|
8084
|
-
"id": "
|
|
8085
|
-
"properties": {},
|
|
8086
|
-
"type": "object"
|
|
8087
|
-
},
|
|
8088
|
-
"GoogleCloudContactcenterinsightsV1ImportIssueModelMetadata": {
|
|
8089
|
-
"description": "Metadata used for import issue model.",
|
|
8090
|
-
"id": "GoogleCloudContactcenterinsightsV1ImportIssueModelMetadata",
|
|
9252
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscript": {
|
|
9253
|
+
"description": "The conversation transcript for the chart.",
|
|
9254
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscript",
|
|
8091
9255
|
"properties": {
|
|
9256
|
+
"conversationId": {
|
|
9257
|
+
"description": "The conversation id of the chart.",
|
|
9258
|
+
"type": "string"
|
|
9259
|
+
},
|
|
8092
9260
|
"createTime": {
|
|
8093
|
-
"description": "The time the
|
|
9261
|
+
"description": "Output only. The create time of the conversation.",
|
|
8094
9262
|
"format": "google-datetime",
|
|
9263
|
+
"readOnly": true,
|
|
8095
9264
|
"type": "string"
|
|
8096
9265
|
},
|
|
8097
|
-
"
|
|
8098
|
-
"description": "
|
|
9266
|
+
"messages": {
|
|
9267
|
+
"description": "Ordered list of messages, including user inputs and system responses.",
|
|
9268
|
+
"items": {
|
|
9269
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessage"
|
|
9270
|
+
},
|
|
9271
|
+
"type": "array"
|
|
9272
|
+
},
|
|
9273
|
+
"updateTime": {
|
|
9274
|
+
"description": "Output only. The update time of the conversation.",
|
|
8099
9275
|
"format": "google-datetime",
|
|
9276
|
+
"readOnly": true,
|
|
8100
9277
|
"type": "string"
|
|
8101
|
-
},
|
|
8102
|
-
"request": {
|
|
8103
|
-
"$ref": "GoogleCloudContactcenterinsightsV1ImportIssueModelRequest",
|
|
8104
|
-
"description": "The original import request."
|
|
8105
9278
|
}
|
|
8106
9279
|
},
|
|
8107
9280
|
"type": "object"
|
|
8108
9281
|
},
|
|
8109
|
-
"
|
|
8110
|
-
"description": "
|
|
8111
|
-
"id": "
|
|
9282
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessage": {
|
|
9283
|
+
"description": "The message in the conversation.",
|
|
9284
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessage",
|
|
8112
9285
|
"properties": {
|
|
8113
|
-
"
|
|
8114
|
-
"description": "
|
|
8115
|
-
"
|
|
8116
|
-
|
|
8117
|
-
"
|
|
8118
|
-
"$ref": "GoogleCloudContactcenterinsightsV1ImportIssueModelRequestGcsSource",
|
|
8119
|
-
"description": "Google Cloud Storage source message."
|
|
9286
|
+
"createTime": {
|
|
9287
|
+
"description": "Output only. For user messages, this is the time at which the system received the message. For system messages, this is the time at which the system generated the message.",
|
|
9288
|
+
"format": "google-datetime",
|
|
9289
|
+
"readOnly": true,
|
|
9290
|
+
"type": "string"
|
|
8120
9291
|
},
|
|
8121
|
-
"
|
|
8122
|
-
"description": "
|
|
9292
|
+
"messageId": {
|
|
9293
|
+
"description": "The message id of the message.",
|
|
8123
9294
|
"type": "string"
|
|
9295
|
+
},
|
|
9296
|
+
"systemMessageWrapper": {
|
|
9297
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageSystemMessages",
|
|
9298
|
+
"description": "A wrapper for system messages per turn."
|
|
9299
|
+
},
|
|
9300
|
+
"userMessage": {
|
|
9301
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageUserMessage",
|
|
9302
|
+
"description": "A message from the user that is interacting with the system."
|
|
8124
9303
|
}
|
|
8125
9304
|
},
|
|
8126
9305
|
"type": "object"
|
|
8127
9306
|
},
|
|
8128
|
-
"
|
|
8129
|
-
"description": "
|
|
8130
|
-
"id": "
|
|
9307
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageSystemMessage": {
|
|
9308
|
+
"description": "A message from the system in response to the user. This message can also be a message from the user as historical context for multiturn conversations with the system.",
|
|
9309
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageSystemMessage",
|
|
8131
9310
|
"properties": {
|
|
8132
|
-
"
|
|
8133
|
-
"
|
|
9311
|
+
"chartSpec": {
|
|
9312
|
+
"additionalProperties": {
|
|
9313
|
+
"description": "Properties of the object.",
|
|
9314
|
+
"type": "any"
|
|
9315
|
+
},
|
|
9316
|
+
"description": "Chart spec from LLM",
|
|
9317
|
+
"type": "object"
|
|
9318
|
+
},
|
|
9319
|
+
"generatedSqlQuery": {
|
|
9320
|
+
"description": "Raw SQL from LLM, before templatization",
|
|
8134
9321
|
"type": "string"
|
|
8135
|
-
}
|
|
8136
9322
|
},
|
|
9323
|
+
"textMessage": {
|
|
9324
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageSystemMessageTextOutput",
|
|
9325
|
+
"description": "A direct natural language response to the user message."
|
|
9326
|
+
},
|
|
9327
|
+
"userProvidedChartSpec": {
|
|
9328
|
+
"additionalProperties": {
|
|
9329
|
+
"description": "Properties of the object.",
|
|
9330
|
+
"type": "any"
|
|
9331
|
+
},
|
|
9332
|
+
"description": "Optional. User provided chart spec",
|
|
8137
9333
|
"type": "object"
|
|
8138
9334
|
},
|
|
8139
|
-
"
|
|
8140
|
-
"description": "
|
|
8141
|
-
"
|
|
8142
|
-
"properties": {
|
|
8143
|
-
"issueModel": {
|
|
8144
|
-
"$ref": "GoogleCloudContactcenterinsightsV1IssueModel",
|
|
8145
|
-
"description": "The issue model that was imported."
|
|
9335
|
+
"userProvidedSqlQuery": {
|
|
9336
|
+
"description": "Optional. User provided SQL query",
|
|
9337
|
+
"type": "string"
|
|
8146
9338
|
}
|
|
8147
9339
|
},
|
|
8148
9340
|
"type": "object"
|
|
8149
9341
|
},
|
|
8150
|
-
"
|
|
8151
|
-
"description": "
|
|
8152
|
-
"id": "
|
|
9342
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageSystemMessageTextOutput": {
|
|
9343
|
+
"description": "A text output message from the system.",
|
|
9344
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageSystemMessageTextOutput",
|
|
8153
9345
|
"properties": {
|
|
8154
|
-
"
|
|
8155
|
-
"description": "
|
|
8156
|
-
"
|
|
8157
|
-
"readOnly": true,
|
|
9346
|
+
"text": {
|
|
9347
|
+
"description": "The parts of the message.",
|
|
9348
|
+
"items": {
|
|
8158
9349
|
"type": "string"
|
|
8159
9350
|
},
|
|
8160
|
-
"
|
|
8161
|
-
|
|
8162
|
-
"
|
|
8163
|
-
"
|
|
9351
|
+
"type": "array"
|
|
9352
|
+
},
|
|
9353
|
+
"textType": {
|
|
9354
|
+
"description": "The type of the text message.",
|
|
9355
|
+
"enum": [
|
|
9356
|
+
"TYPE_UNSPECIFIED",
|
|
9357
|
+
"THOUGHT",
|
|
9358
|
+
"FINAL_RESPONSE",
|
|
9359
|
+
"PROGRESS"
|
|
9360
|
+
],
|
|
9361
|
+
"enumDescriptions": [
|
|
9362
|
+
"The default text type.",
|
|
9363
|
+
"The text is a thinking plan generated by the thinking tool.",
|
|
9364
|
+
"The text is a final response to the user question.",
|
|
9365
|
+
"The text is an informational message about the agent's progress, such as a tool being invoked. This is distinct from the agent's internal thought process (`THOUGHT`) and the final answer to the user (`FINAL_RESPONSE`). These messages provide insight into the agent's actions."
|
|
9366
|
+
],
|
|
8164
9367
|
"type": "string"
|
|
9368
|
+
}
|
|
8165
9369
|
},
|
|
8166
|
-
"
|
|
8167
|
-
"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsMetadataIngestConversationsStats",
|
|
8168
|
-
"description": "Output only. Statistics for IngestConversations operation.",
|
|
8169
|
-
"readOnly": true
|
|
9370
|
+
"type": "object"
|
|
8170
9371
|
},
|
|
8171
|
-
"
|
|
8172
|
-
"description": "
|
|
9372
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageSystemMessages": {
|
|
9373
|
+
"description": "A wrapper for system messages per turn.",
|
|
9374
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageSystemMessages",
|
|
9375
|
+
"properties": {
|
|
9376
|
+
"systemMessages": {
|
|
9377
|
+
"description": "A message from the system in response to the user.",
|
|
8173
9378
|
"items": {
|
|
8174
|
-
"$ref": "
|
|
9379
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageSystemMessage"
|
|
8175
9380
|
},
|
|
8176
|
-
"readOnly": true,
|
|
8177
9381
|
"type": "array"
|
|
9382
|
+
}
|
|
8178
9383
|
},
|
|
8179
|
-
"
|
|
8180
|
-
"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsRequest",
|
|
8181
|
-
"description": "Output only. The original request for ingest.",
|
|
8182
|
-
"readOnly": true
|
|
9384
|
+
"type": "object"
|
|
8183
9385
|
},
|
|
8184
|
-
"
|
|
8185
|
-
"description": "
|
|
8186
|
-
"
|
|
9386
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageUserMessage": {
|
|
9387
|
+
"description": "The user message.",
|
|
9388
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscriptMessageUserMessage",
|
|
9389
|
+
"properties": {
|
|
9390
|
+
"text": {
|
|
9391
|
+
"description": "A message from the user that is interacting with the system.",
|
|
8187
9392
|
"type": "string"
|
|
8188
|
-
},
|
|
8189
|
-
"readOnly": true,
|
|
8190
|
-
"type": "array"
|
|
8191
9393
|
}
|
|
8192
9394
|
},
|
|
8193
9395
|
"type": "object"
|
|
8194
9396
|
},
|
|
8195
|
-
"
|
|
8196
|
-
"description": "
|
|
8197
|
-
"id": "
|
|
9397
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsights": {
|
|
9398
|
+
"description": "Request that use natural language query to generate the chart.",
|
|
9399
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsights",
|
|
8198
9400
|
"properties": {
|
|
8199
|
-
"
|
|
8200
|
-
"
|
|
8201
|
-
"
|
|
8202
|
-
"readOnly": true,
|
|
8203
|
-
"type": "integer"
|
|
9401
|
+
"chartCheckpoint": {
|
|
9402
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartCheckpoint",
|
|
9403
|
+
"description": "The chart checkpoint used to generate the chart."
|
|
8204
9404
|
},
|
|
8205
|
-
"
|
|
8206
|
-
"
|
|
8207
|
-
"
|
|
8208
|
-
"
|
|
8209
|
-
"
|
|
9405
|
+
"chartConversations": {
|
|
9406
|
+
"deprecated": true,
|
|
9407
|
+
"description": "Output only. The chart conversations used to generate the chart.",
|
|
9408
|
+
"items": {
|
|
9409
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversation"
|
|
8210
9410
|
},
|
|
8211
|
-
"processedObjectCount": {
|
|
8212
|
-
"description": "Output only. The number of objects processed during the ingest operation.",
|
|
8213
|
-
"format": "int32",
|
|
8214
9411
|
"readOnly": true,
|
|
8215
|
-
"type": "
|
|
9412
|
+
"type": "array"
|
|
8216
9413
|
},
|
|
8217
|
-
"
|
|
8218
|
-
"
|
|
8219
|
-
"
|
|
8220
|
-
"
|
|
8221
|
-
"type": "integer"
|
|
8222
|
-
}
|
|
9414
|
+
"chartSpec": {
|
|
9415
|
+
"additionalProperties": {
|
|
9416
|
+
"description": "Properties of the object.",
|
|
9417
|
+
"type": "any"
|
|
8223
9418
|
},
|
|
9419
|
+
"description": "Chart spec for the chart.",
|
|
8224
9420
|
"type": "object"
|
|
8225
9421
|
},
|
|
8226
|
-
"
|
|
8227
|
-
"
|
|
8228
|
-
"
|
|
8229
|
-
"
|
|
8230
|
-
"conversationConfig": {
|
|
8231
|
-
"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsRequestConversationConfig",
|
|
8232
|
-
"description": "Configuration that applies to all conversations."
|
|
9422
|
+
"request": {
|
|
9423
|
+
"additionalProperties": {
|
|
9424
|
+
"description": "Properties of the object. Contains field @type with type URL.",
|
|
9425
|
+
"type": "any"
|
|
8233
9426
|
},
|
|
8234
|
-
"
|
|
8235
|
-
"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsRequestGcsSource",
|
|
8236
|
-
"description": "A cloud storage bucket source. Note that any previously ingested objects from the source will be skipped to avoid duplication."
|
|
9427
|
+
"type": "object"
|
|
8237
9428
|
},
|
|
8238
|
-
"
|
|
8239
|
-
"description": "
|
|
9429
|
+
"sqlComparisonKey": {
|
|
9430
|
+
"description": "Optional. For charts with comparison, this key will determine the metric that will be compared between the current and another dataset.",
|
|
8240
9431
|
"type": "string"
|
|
8241
9432
|
},
|
|
8242
|
-
"
|
|
8243
|
-
"
|
|
8244
|
-
"
|
|
8245
|
-
},
|
|
8246
|
-
"sampleSize": {
|
|
8247
|
-
"description": "Optional. If set, this fields indicates the number of objects to ingest from the Cloud Storage bucket. If empty, the entire bucket will be ingested. Unless they are first deleted, conversations produced through sampling won't be ingested by subsequent ingest requests.",
|
|
8248
|
-
"format": "int32",
|
|
8249
|
-
"type": "integer"
|
|
8250
|
-
},
|
|
8251
|
-
"speechConfig": {
|
|
8252
|
-
"$ref": "GoogleCloudContactcenterinsightsV1SpeechConfig",
|
|
8253
|
-
"description": "Optional. Default Speech-to-Text configuration. Optional, will default to the config specified in Settings."
|
|
8254
|
-
},
|
|
8255
|
-
"transcriptObjectConfig": {
|
|
8256
|
-
"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsRequestTranscriptObjectConfig",
|
|
8257
|
-
"description": "Configuration for when `source` contains conversation transcripts."
|
|
9433
|
+
"sqlQuery": {
|
|
9434
|
+
"description": "SQL query used to generate the chart.",
|
|
9435
|
+
"type": "string"
|
|
8258
9436
|
}
|
|
8259
9437
|
},
|
|
8260
9438
|
"type": "object"
|
|
8261
9439
|
},
|
|
8262
|
-
"
|
|
8263
|
-
"description": "
|
|
8264
|
-
"id": "
|
|
9440
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightsChartCheckpoint": {
|
|
9441
|
+
"description": "The current chart checkpoint state.",
|
|
9442
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartCheckpoint",
|
|
8265
9443
|
"properties": {
|
|
8266
|
-
"
|
|
8267
|
-
"description": "
|
|
8268
|
-
"format": "int32",
|
|
8269
|
-
"type": "integer"
|
|
8270
|
-
},
|
|
8271
|
-
"agentId": {
|
|
8272
|
-
"description": "Optional. An opaque, user-specified string representing a human agent who handled all conversations in the import. Note that this will be overridden if per-conversation metadata is provided through the `metadata_bucket_uri`.",
|
|
9444
|
+
"revisionId": {
|
|
9445
|
+
"description": "The revision id of the chart.",
|
|
8273
9446
|
"type": "string"
|
|
8274
9447
|
},
|
|
8275
|
-
"
|
|
8276
|
-
"description": "
|
|
8277
|
-
"
|
|
8278
|
-
"type": "integer"
|
|
9448
|
+
"sessionId": {
|
|
9449
|
+
"description": "The session id of the chart.",
|
|
9450
|
+
"type": "string"
|
|
8279
9451
|
}
|
|
8280
9452
|
},
|
|
8281
9453
|
"type": "object"
|
|
8282
9454
|
},
|
|
8283
|
-
"
|
|
8284
|
-
"description": "
|
|
8285
|
-
"id": "
|
|
9455
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversation": {
|
|
9456
|
+
"description": "The conversation used to generate the chart.",
|
|
9457
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversation",
|
|
8286
9458
|
"properties": {
|
|
8287
|
-
"
|
|
8288
|
-
"description": "
|
|
9459
|
+
"conversationId": {
|
|
9460
|
+
"description": "The conversation id of the chart.",
|
|
8289
9461
|
"type": "string"
|
|
8290
9462
|
},
|
|
8291
|
-
"
|
|
8292
|
-
"description": "
|
|
9463
|
+
"createTime": {
|
|
9464
|
+
"description": "The create time of the conversation.",
|
|
9465
|
+
"format": "google-datetime",
|
|
9466
|
+
"type": "string"
|
|
9467
|
+
},
|
|
9468
|
+
"messages": {
|
|
9469
|
+
"description": "Ordered list of messages, including user inputs and system responses.",
|
|
9470
|
+
"items": {
|
|
9471
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessage"
|
|
9472
|
+
},
|
|
9473
|
+
"type": "array"
|
|
9474
|
+
},
|
|
9475
|
+
"updateTime": {
|
|
9476
|
+
"description": "The update time of the conversation.",
|
|
9477
|
+
"format": "google-datetime",
|
|
9478
|
+
"type": "string"
|
|
9479
|
+
}
|
|
9480
|
+
},
|
|
9481
|
+
"type": "object"
|
|
9482
|
+
},
|
|
9483
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessage": {
|
|
9484
|
+
"description": "The message in the conversation.",
|
|
9485
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessage",
|
|
9486
|
+
"properties": {
|
|
9487
|
+
"createTime": {
|
|
9488
|
+
"description": "For user messages, this is the time at which the system received the message. For system messages, this is the time at which the system generated the message.",
|
|
9489
|
+
"format": "google-datetime",
|
|
9490
|
+
"type": "string"
|
|
9491
|
+
},
|
|
9492
|
+
"messageId": {
|
|
9493
|
+
"description": "The message id of the message.",
|
|
9494
|
+
"type": "string"
|
|
9495
|
+
},
|
|
9496
|
+
"systemMessage": {
|
|
9497
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessageSystemMessage",
|
|
9498
|
+
"description": "A message from the system in response to the user."
|
|
9499
|
+
},
|
|
9500
|
+
"userMessage": {
|
|
9501
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessageUserMessage",
|
|
9502
|
+
"description": "A message from the user that is interacting with the system."
|
|
9503
|
+
}
|
|
9504
|
+
},
|
|
9505
|
+
"type": "object"
|
|
9506
|
+
},
|
|
9507
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessageSystemMessage": {
|
|
9508
|
+
"description": "A message from the system in response to the user. This message can also be a message from the user as historical context for multiturn conversations with the system.",
|
|
9509
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessageSystemMessage",
|
|
9510
|
+
"properties": {
|
|
9511
|
+
"chartSpec": {
|
|
9512
|
+
"additionalProperties": {
|
|
9513
|
+
"description": "Properties of the object.",
|
|
9514
|
+
"type": "any"
|
|
9515
|
+
},
|
|
9516
|
+
"description": "Chart spec from LLM",
|
|
9517
|
+
"type": "object"
|
|
9518
|
+
},
|
|
9519
|
+
"generatedSqlQuery": {
|
|
9520
|
+
"description": "Raw SQL from LLM, before templatization",
|
|
9521
|
+
"type": "string"
|
|
9522
|
+
},
|
|
9523
|
+
"textOutput": {
|
|
9524
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessageSystemMessageTextOutput",
|
|
9525
|
+
"description": "A direct natural language response to the user message."
|
|
9526
|
+
}
|
|
9527
|
+
},
|
|
9528
|
+
"type": "object"
|
|
9529
|
+
},
|
|
9530
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessageSystemMessageTextOutput": {
|
|
9531
|
+
"description": "A text output message from the system.",
|
|
9532
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessageSystemMessageTextOutput",
|
|
9533
|
+
"properties": {
|
|
9534
|
+
"texts": {
|
|
9535
|
+
"description": "The parts of the message.",
|
|
9536
|
+
"items": {
|
|
9537
|
+
"type": "string"
|
|
9538
|
+
},
|
|
9539
|
+
"type": "array"
|
|
9540
|
+
},
|
|
9541
|
+
"type": {
|
|
9542
|
+
"description": "The type of the text message.",
|
|
9543
|
+
"enum": [
|
|
9544
|
+
"TYPE_UNSPECIFIED",
|
|
9545
|
+
"THOUGHT",
|
|
9546
|
+
"FINAL_RESPONSE",
|
|
9547
|
+
"PROGRESS"
|
|
9548
|
+
],
|
|
9549
|
+
"enumDescriptions": [
|
|
9550
|
+
"The default text type.",
|
|
9551
|
+
"The text is a thinking plan generated by the thinking tool.",
|
|
9552
|
+
"The text is a final response to the user question.",
|
|
9553
|
+
"The text is an informational message about the agent's progress, such as a tool being invoked. This is distinct from the agent's internal thought process (`THOUGHT`) and the final answer to the user (`FINAL_RESPONSE`). These messages provide insight into the agent's actions."
|
|
9554
|
+
],
|
|
9555
|
+
"type": "string"
|
|
9556
|
+
}
|
|
9557
|
+
},
|
|
9558
|
+
"type": "object"
|
|
9559
|
+
},
|
|
9560
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessageUserMessage": {
|
|
9561
|
+
"description": "The user message.",
|
|
9562
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightsChartConversationMessageUserMessage",
|
|
9563
|
+
"properties": {
|
|
9564
|
+
"text": {
|
|
9565
|
+
"description": "A message from the user that is interacting with the system.",
|
|
9566
|
+
"type": "string"
|
|
9567
|
+
}
|
|
9568
|
+
},
|
|
9569
|
+
"type": "object"
|
|
9570
|
+
},
|
|
9571
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightsMetadata": {
|
|
9572
|
+
"description": "The metadata for generative insights.",
|
|
9573
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightsMetadata",
|
|
9574
|
+
"properties": {
|
|
9575
|
+
"errorMessages": {
|
|
9576
|
+
"description": "The error message when the generative insights request fails.",
|
|
9577
|
+
"items": {
|
|
9578
|
+
"$ref": "GoogleRpcStatus"
|
|
9579
|
+
},
|
|
9580
|
+
"type": "array"
|
|
9581
|
+
}
|
|
9582
|
+
},
|
|
9583
|
+
"type": "object"
|
|
9584
|
+
},
|
|
9585
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightsRequest": {
|
|
9586
|
+
"description": "The request for generative insights.",
|
|
9587
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightsRequest",
|
|
9588
|
+
"properties": {
|
|
9589
|
+
"chart": {
|
|
9590
|
+
"description": "The full name of the chart resource this request corresponds to. Format: projects/{project}/locations/{location}/dashboards/{dashboard}/charts/{chart}",
|
|
9591
|
+
"type": "string"
|
|
9592
|
+
},
|
|
9593
|
+
"comparisonFilter": {
|
|
9594
|
+
"description": "Optional. Filter for the data that can be specified in addition to the natural language query. This `filter` is specifically used for charts where comparisons are possible. For example, \"compare to last month\" or \"compare to previous quarter\".",
|
|
9595
|
+
"type": "string"
|
|
9596
|
+
},
|
|
9597
|
+
"filter": {
|
|
9598
|
+
"description": "Filter for the data that can be specified in addition to the natural language query. Users are encouraged to use this field to populate time-windows.",
|
|
9599
|
+
"type": "string"
|
|
9600
|
+
},
|
|
9601
|
+
"naturalLanguageQuery": {
|
|
9602
|
+
"description": "The natural language query specified by the user. If this field is specified, `sql_query` will be ignored.",
|
|
9603
|
+
"type": "string"
|
|
9604
|
+
},
|
|
9605
|
+
"revisionId": {
|
|
9606
|
+
"description": "Optional. The revision id that maps to the state of the chart state revision. When specified, the backend will reload the chart with the sql and visual spec from that revision.",
|
|
9607
|
+
"type": "string"
|
|
9608
|
+
},
|
|
9609
|
+
"sessionId": {
|
|
9610
|
+
"description": "Optional. The session id of the conversation. If the session id is not specified, backend will generate a random session id. If the session id is specified, will associate user-provided user_query with the provided session id.",
|
|
9611
|
+
"type": "string"
|
|
9612
|
+
},
|
|
9613
|
+
"sqlComparisonKey": {
|
|
9614
|
+
"description": "Optional. For charts with comparison, this key will determine the metric that will be compared between the current and another dataset.",
|
|
9615
|
+
"type": "string"
|
|
9616
|
+
},
|
|
9617
|
+
"sqlQuery": {
|
|
9618
|
+
"description": "Optional. The SQL query specified by the user. This query must be in BigQuery SQL dialect. The `filter` field will also be ignored, as it is assumed that any filtering is already included in the SQL query.",
|
|
9619
|
+
"type": "string"
|
|
9620
|
+
},
|
|
9621
|
+
"userProvidedChartSpec": {
|
|
9622
|
+
"additionalProperties": {
|
|
9623
|
+
"description": "Properties of the object.",
|
|
9624
|
+
"type": "any"
|
|
9625
|
+
},
|
|
9626
|
+
"description": "Optional. The user provided chart spec for the chart. This will be used to override the visual spec generated by the LLM.",
|
|
9627
|
+
"type": "object"
|
|
9628
|
+
}
|
|
9629
|
+
},
|
|
9630
|
+
"type": "object"
|
|
9631
|
+
},
|
|
9632
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightsResponse": {
|
|
9633
|
+
"description": "The response for generative insights.",
|
|
9634
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightsResponse",
|
|
9635
|
+
"properties": {
|
|
9636
|
+
"generativeResponses": {
|
|
9637
|
+
"description": "The full list of generative responses. Each response is ordered by time.",
|
|
9638
|
+
"items": {
|
|
9639
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightsResponseGenerativeResponse"
|
|
9640
|
+
},
|
|
9641
|
+
"type": "array"
|
|
9642
|
+
},
|
|
9643
|
+
"transcript": {
|
|
9644
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightConversationTranscript",
|
|
9645
|
+
"description": "The transcript of the generative insights conversation."
|
|
9646
|
+
}
|
|
9647
|
+
},
|
|
9648
|
+
"type": "object"
|
|
9649
|
+
},
|
|
9650
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightsResponseGenerativeResponse": {
|
|
9651
|
+
"description": "Wrapper for storing the generative response for a chart.",
|
|
9652
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightsResponseGenerativeResponse",
|
|
9653
|
+
"properties": {
|
|
9654
|
+
"chartSpec": {
|
|
9655
|
+
"additionalProperties": {
|
|
9656
|
+
"description": "Properties of the object.",
|
|
9657
|
+
"type": "any"
|
|
9658
|
+
},
|
|
9659
|
+
"description": "The chart spec for the data. This will be specified in the vega-lite or vega format.",
|
|
9660
|
+
"type": "object"
|
|
9661
|
+
},
|
|
9662
|
+
"generatedSqlQuery": {
|
|
9663
|
+
"description": "The generated SQL query from the LLM. Will be populated during the chart building phase. The generated SQL will be cached in the corresponding chart resource.",
|
|
9664
|
+
"type": "string"
|
|
9665
|
+
},
|
|
9666
|
+
"textMessage": {
|
|
9667
|
+
"$ref": "GoogleCloudContactcenterinsightsV1GenerativeInsightsResponseGenerativeResponseTextOutput",
|
|
9668
|
+
"description": "The text output from the LLM. Will be populated during the chart building phase. For a reloaded chart, this will NOT be populated. May contain THOUGHT or a FINAL response or some in-progress response."
|
|
9669
|
+
},
|
|
9670
|
+
"textOutput": {
|
|
9671
|
+
"deprecated": true,
|
|
9672
|
+
"description": "The text output from the LLM. Will be populated during the chart building phase. For a reloaded chart, this will NOT be populated. May contain THOUGHT or a FINAL response or some in-progress response.",
|
|
9673
|
+
"type": "string"
|
|
9674
|
+
}
|
|
9675
|
+
},
|
|
9676
|
+
"type": "object"
|
|
9677
|
+
},
|
|
9678
|
+
"GoogleCloudContactcenterinsightsV1GenerativeInsightsResponseGenerativeResponseTextOutput": {
|
|
9679
|
+
"description": "Wrapper for text output.",
|
|
9680
|
+
"id": "GoogleCloudContactcenterinsightsV1GenerativeInsightsResponseGenerativeResponseTextOutput",
|
|
9681
|
+
"properties": {
|
|
9682
|
+
"text": {
|
|
9683
|
+
"description": "The text output from the LLM.",
|
|
9684
|
+
"items": {
|
|
9685
|
+
"type": "string"
|
|
9686
|
+
},
|
|
9687
|
+
"type": "array"
|
|
9688
|
+
},
|
|
9689
|
+
"textType": {
|
|
9690
|
+
"description": "The type of text output.",
|
|
9691
|
+
"enum": [
|
|
9692
|
+
"TYPE_UNSPECIFIED",
|
|
9693
|
+
"THOUGHT",
|
|
9694
|
+
"FINAL_RESPONSE",
|
|
9695
|
+
"PROGRESS"
|
|
9696
|
+
],
|
|
9697
|
+
"enumDescriptions": [
|
|
9698
|
+
"The type is unspecified.",
|
|
9699
|
+
"The text is part of LLM reasoning.",
|
|
9700
|
+
"The text is the final answer from LLM.",
|
|
9701
|
+
"The text is an informational message about the agent's progress, such as a tool being invoked. This is distinct from the agent's internal thought process (`THOUGHT`) and the final answer to the user (`FINAL_RESPONSE`). These messages provide insight into the agent's actions."
|
|
9702
|
+
],
|
|
9703
|
+
"type": "string"
|
|
9704
|
+
}
|
|
9705
|
+
},
|
|
9706
|
+
"type": "object"
|
|
9707
|
+
},
|
|
9708
|
+
"GoogleCloudContactcenterinsightsV1HoldData": {
|
|
9709
|
+
"description": "The data for a hold annotation.",
|
|
9710
|
+
"id": "GoogleCloudContactcenterinsightsV1HoldData",
|
|
9711
|
+
"properties": {},
|
|
9712
|
+
"type": "object"
|
|
9713
|
+
},
|
|
9714
|
+
"GoogleCloudContactcenterinsightsV1ImportIssueModelMetadata": {
|
|
9715
|
+
"description": "Metadata used for import issue model.",
|
|
9716
|
+
"id": "GoogleCloudContactcenterinsightsV1ImportIssueModelMetadata",
|
|
9717
|
+
"properties": {
|
|
9718
|
+
"createTime": {
|
|
9719
|
+
"description": "The time the operation was created.",
|
|
9720
|
+
"format": "google-datetime",
|
|
9721
|
+
"type": "string"
|
|
9722
|
+
},
|
|
9723
|
+
"endTime": {
|
|
9724
|
+
"description": "The time the operation finished running.",
|
|
9725
|
+
"format": "google-datetime",
|
|
9726
|
+
"type": "string"
|
|
9727
|
+
},
|
|
9728
|
+
"request": {
|
|
9729
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ImportIssueModelRequest",
|
|
9730
|
+
"description": "The original import request."
|
|
9731
|
+
}
|
|
9732
|
+
},
|
|
9733
|
+
"type": "object"
|
|
9734
|
+
},
|
|
9735
|
+
"GoogleCloudContactcenterinsightsV1ImportIssueModelRequest": {
|
|
9736
|
+
"description": "Request to import an issue model.",
|
|
9737
|
+
"id": "GoogleCloudContactcenterinsightsV1ImportIssueModelRequest",
|
|
9738
|
+
"properties": {
|
|
9739
|
+
"createNewModel": {
|
|
9740
|
+
"description": "Optional. If set to true, will create an issue model from the imported file with randomly generated IDs for the issue model and corresponding issues. Otherwise, replaces an existing model with the same ID as the file.",
|
|
9741
|
+
"type": "boolean"
|
|
9742
|
+
},
|
|
9743
|
+
"gcsSource": {
|
|
9744
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ImportIssueModelRequestGcsSource",
|
|
9745
|
+
"description": "Google Cloud Storage source message."
|
|
9746
|
+
},
|
|
9747
|
+
"parent": {
|
|
9748
|
+
"description": "Required. The parent resource of the issue model.",
|
|
9749
|
+
"type": "string"
|
|
9750
|
+
}
|
|
9751
|
+
},
|
|
9752
|
+
"type": "object"
|
|
9753
|
+
},
|
|
9754
|
+
"GoogleCloudContactcenterinsightsV1ImportIssueModelRequestGcsSource": {
|
|
9755
|
+
"description": "Google Cloud Storage Object URI to get the issue model file from.",
|
|
9756
|
+
"id": "GoogleCloudContactcenterinsightsV1ImportIssueModelRequestGcsSource",
|
|
9757
|
+
"properties": {
|
|
9758
|
+
"objectUri": {
|
|
9759
|
+
"description": "Required. Format: `gs:///`",
|
|
9760
|
+
"type": "string"
|
|
9761
|
+
}
|
|
9762
|
+
},
|
|
9763
|
+
"type": "object"
|
|
9764
|
+
},
|
|
9765
|
+
"GoogleCloudContactcenterinsightsV1ImportIssueModelResponse": {
|
|
9766
|
+
"description": "Response from import issue model",
|
|
9767
|
+
"id": "GoogleCloudContactcenterinsightsV1ImportIssueModelResponse",
|
|
9768
|
+
"properties": {
|
|
9769
|
+
"issueModel": {
|
|
9770
|
+
"$ref": "GoogleCloudContactcenterinsightsV1IssueModel",
|
|
9771
|
+
"description": "The issue model that was imported."
|
|
9772
|
+
}
|
|
9773
|
+
},
|
|
9774
|
+
"type": "object"
|
|
9775
|
+
},
|
|
9776
|
+
"GoogleCloudContactcenterinsightsV1IngestConversationsMetadata": {
|
|
9777
|
+
"description": "The metadata for an IngestConversations operation.",
|
|
9778
|
+
"id": "GoogleCloudContactcenterinsightsV1IngestConversationsMetadata",
|
|
9779
|
+
"properties": {
|
|
9780
|
+
"createTime": {
|
|
9781
|
+
"description": "Output only. The time the operation was created.",
|
|
9782
|
+
"format": "google-datetime",
|
|
9783
|
+
"readOnly": true,
|
|
9784
|
+
"type": "string"
|
|
9785
|
+
},
|
|
9786
|
+
"endTime": {
|
|
9787
|
+
"description": "Output only. The time the operation finished running.",
|
|
9788
|
+
"format": "google-datetime",
|
|
9789
|
+
"readOnly": true,
|
|
9790
|
+
"type": "string"
|
|
9791
|
+
},
|
|
9792
|
+
"ingestConversationsStats": {
|
|
9793
|
+
"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsMetadataIngestConversationsStats",
|
|
9794
|
+
"description": "Output only. Statistics for IngestConversations operation.",
|
|
9795
|
+
"readOnly": true
|
|
9796
|
+
},
|
|
9797
|
+
"partialErrors": {
|
|
9798
|
+
"description": "Output only. Partial errors during ingest operation that might cause the operation output to be incomplete.",
|
|
9799
|
+
"items": {
|
|
9800
|
+
"$ref": "GoogleRpcStatus"
|
|
9801
|
+
},
|
|
9802
|
+
"readOnly": true,
|
|
9803
|
+
"type": "array"
|
|
9804
|
+
},
|
|
9805
|
+
"request": {
|
|
9806
|
+
"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsRequest",
|
|
9807
|
+
"description": "Output only. The original request for ingest.",
|
|
9808
|
+
"readOnly": true
|
|
9809
|
+
},
|
|
9810
|
+
"sampledConversations": {
|
|
9811
|
+
"description": "Output only. Stores the conversation resources produced by ingest sampling operations.",
|
|
9812
|
+
"items": {
|
|
9813
|
+
"type": "string"
|
|
9814
|
+
},
|
|
9815
|
+
"readOnly": true,
|
|
9816
|
+
"type": "array"
|
|
9817
|
+
}
|
|
9818
|
+
},
|
|
9819
|
+
"type": "object"
|
|
9820
|
+
},
|
|
9821
|
+
"GoogleCloudContactcenterinsightsV1IngestConversationsMetadataIngestConversationsStats": {
|
|
9822
|
+
"description": "Statistics for IngestConversations operation.",
|
|
9823
|
+
"id": "GoogleCloudContactcenterinsightsV1IngestConversationsMetadataIngestConversationsStats",
|
|
9824
|
+
"properties": {
|
|
9825
|
+
"duplicatesSkippedCount": {
|
|
9826
|
+
"description": "Output only. The number of objects skipped because another conversation with the same transcript uri had already been ingested.",
|
|
9827
|
+
"format": "int32",
|
|
9828
|
+
"readOnly": true,
|
|
9829
|
+
"type": "integer"
|
|
9830
|
+
},
|
|
9831
|
+
"failedIngestCount": {
|
|
9832
|
+
"description": "Output only. The number of objects which were unable to be ingested due to errors. The errors are populated in the partial_errors field.",
|
|
9833
|
+
"format": "int32",
|
|
9834
|
+
"readOnly": true,
|
|
9835
|
+
"type": "integer"
|
|
9836
|
+
},
|
|
9837
|
+
"processedObjectCount": {
|
|
9838
|
+
"description": "Output only. The number of objects processed during the ingest operation.",
|
|
9839
|
+
"format": "int32",
|
|
9840
|
+
"readOnly": true,
|
|
9841
|
+
"type": "integer"
|
|
9842
|
+
},
|
|
9843
|
+
"successfulIngestCount": {
|
|
9844
|
+
"description": "Output only. The number of new conversations added during this ingest operation.",
|
|
9845
|
+
"format": "int32",
|
|
9846
|
+
"readOnly": true,
|
|
9847
|
+
"type": "integer"
|
|
9848
|
+
}
|
|
9849
|
+
},
|
|
9850
|
+
"type": "object"
|
|
9851
|
+
},
|
|
9852
|
+
"GoogleCloudContactcenterinsightsV1IngestConversationsRequest": {
|
|
9853
|
+
"description": "The request to ingest conversations.",
|
|
9854
|
+
"id": "GoogleCloudContactcenterinsightsV1IngestConversationsRequest",
|
|
9855
|
+
"properties": {
|
|
9856
|
+
"conversationConfig": {
|
|
9857
|
+
"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsRequestConversationConfig",
|
|
9858
|
+
"description": "Configuration that applies to all conversations."
|
|
9859
|
+
},
|
|
9860
|
+
"gcsSource": {
|
|
9861
|
+
"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsRequestGcsSource",
|
|
9862
|
+
"description": "A cloud storage bucket source. Note that any previously ingested objects from the source will be skipped to avoid duplication."
|
|
9863
|
+
},
|
|
9864
|
+
"parent": {
|
|
9865
|
+
"description": "Required. The parent resource for new conversations.",
|
|
9866
|
+
"type": "string"
|
|
9867
|
+
},
|
|
9868
|
+
"redactionConfig": {
|
|
9869
|
+
"$ref": "GoogleCloudContactcenterinsightsV1RedactionConfig",
|
|
9870
|
+
"description": "Optional. DLP settings for transcript redaction. Optional, will default to the config specified in Settings."
|
|
9871
|
+
},
|
|
9872
|
+
"sampleSize": {
|
|
9873
|
+
"description": "Optional. If set, this fields indicates the number of objects to ingest from the Cloud Storage bucket. If empty, the entire bucket will be ingested. Unless they are first deleted, conversations produced through sampling won't be ingested by subsequent ingest requests.",
|
|
9874
|
+
"format": "int32",
|
|
9875
|
+
"type": "integer"
|
|
9876
|
+
},
|
|
9877
|
+
"speechConfig": {
|
|
9878
|
+
"$ref": "GoogleCloudContactcenterinsightsV1SpeechConfig",
|
|
9879
|
+
"description": "Optional. Default Speech-to-Text configuration. Optional, will default to the config specified in Settings."
|
|
9880
|
+
},
|
|
9881
|
+
"transcriptObjectConfig": {
|
|
9882
|
+
"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsRequestTranscriptObjectConfig",
|
|
9883
|
+
"description": "Configuration for when `source` contains conversation transcripts."
|
|
9884
|
+
}
|
|
9885
|
+
},
|
|
9886
|
+
"type": "object"
|
|
9887
|
+
},
|
|
9888
|
+
"GoogleCloudContactcenterinsightsV1IngestConversationsRequestConversationConfig": {
|
|
9889
|
+
"description": "Configuration that applies to all conversations.",
|
|
9890
|
+
"id": "GoogleCloudContactcenterinsightsV1IngestConversationsRequestConversationConfig",
|
|
9891
|
+
"properties": {
|
|
9892
|
+
"agentChannel": {
|
|
9893
|
+
"description": "Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.",
|
|
9894
|
+
"format": "int32",
|
|
9895
|
+
"type": "integer"
|
|
9896
|
+
},
|
|
9897
|
+
"agentId": {
|
|
9898
|
+
"description": "Optional. An opaque, user-specified string representing a human agent who handled all conversations in the import. Note that this will be overridden if per-conversation metadata is provided through the `metadata_bucket_uri`.",
|
|
9899
|
+
"type": "string"
|
|
9900
|
+
},
|
|
9901
|
+
"customerChannel": {
|
|
9902
|
+
"description": "Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.",
|
|
9903
|
+
"format": "int32",
|
|
9904
|
+
"type": "integer"
|
|
9905
|
+
}
|
|
9906
|
+
},
|
|
9907
|
+
"type": "object"
|
|
9908
|
+
},
|
|
9909
|
+
"GoogleCloudContactcenterinsightsV1IngestConversationsRequestGcsSource": {
|
|
9910
|
+
"description": "Configuration for Cloud Storage bucket sources.",
|
|
9911
|
+
"id": "GoogleCloudContactcenterinsightsV1IngestConversationsRequestGcsSource",
|
|
9912
|
+
"properties": {
|
|
9913
|
+
"audioBucketUri": {
|
|
9914
|
+
"description": "Optional. The Cloud Storage path to the conversation audio file. Note that: [1] Audio files will be transcribed if not already. [2] Audio files and transcript files must be in separate buckets / folders. [3] A source file and its corresponding audio file must share the same name to be properly ingested, E.g. `gs://bucket/transcript/conversation1.json` and `gs://bucket/audio/conversation1.mp3`.",
|
|
9915
|
+
"type": "string"
|
|
9916
|
+
},
|
|
9917
|
+
"bucketObjectType": {
|
|
9918
|
+
"description": "Optional. Specifies the type of the objects in `bucket_uri`. Avoid passing this. This is inferred from the `transcript_bucket_uri`, `audio_bucket_uri`.",
|
|
8293
9919
|
"enum": [
|
|
8294
9920
|
"BUCKET_OBJECT_TYPE_UNSPECIFIED",
|
|
8295
9921
|
"TRANSCRIPT",
|
|
@@ -8336,7 +9962,7 @@ true
|
|
|
8336
9962
|
"CHAT"
|
|
8337
9963
|
],
|
|
8338
9964
|
"enumDescriptions": [
|
|
8339
|
-
"Default value
|
|
9965
|
+
"Default value for unspecified.",
|
|
8340
9966
|
"The format for conversations that took place over the phone.",
|
|
8341
9967
|
"The format for conversations that took place over chat."
|
|
8342
9968
|
],
|
|
@@ -8599,7 +10225,7 @@ true
|
|
|
8599
10225
|
"CHAT"
|
|
8600
10226
|
],
|
|
8601
10227
|
"enumDescriptions": [
|
|
8602
|
-
"Default value
|
|
10228
|
+
"Default value for unspecified.",
|
|
8603
10229
|
"The format for conversations that took place over the phone.",
|
|
8604
10230
|
"The format for conversations that took place over chat."
|
|
8605
10231
|
],
|
|
@@ -8802,6 +10428,42 @@ true
|
|
|
8802
10428
|
},
|
|
8803
10429
|
"type": "object"
|
|
8804
10430
|
},
|
|
10431
|
+
"GoogleCloudContactcenterinsightsV1ListAutoLabelingRulesResponse": {
|
|
10432
|
+
"description": "The response message for listing auto labeling rules.",
|
|
10433
|
+
"id": "GoogleCloudContactcenterinsightsV1ListAutoLabelingRulesResponse",
|
|
10434
|
+
"properties": {
|
|
10435
|
+
"autoLabelingRules": {
|
|
10436
|
+
"description": "The auto labeling rules.",
|
|
10437
|
+
"items": {
|
|
10438
|
+
"$ref": "GoogleCloudContactcenterinsightsV1AutoLabelingRule"
|
|
10439
|
+
},
|
|
10440
|
+
"type": "array"
|
|
10441
|
+
},
|
|
10442
|
+
"nextPageToken": {
|
|
10443
|
+
"description": "A token, which can be sent as `page_token` to retrieve the next page. If this field is omitted, there are no subsequent pages.",
|
|
10444
|
+
"type": "string"
|
|
10445
|
+
}
|
|
10446
|
+
},
|
|
10447
|
+
"type": "object"
|
|
10448
|
+
},
|
|
10449
|
+
"GoogleCloudContactcenterinsightsV1ListChartsResponse": {
|
|
10450
|
+
"description": "The response of listing charts.",
|
|
10451
|
+
"id": "GoogleCloudContactcenterinsightsV1ListChartsResponse",
|
|
10452
|
+
"properties": {
|
|
10453
|
+
"charts": {
|
|
10454
|
+
"description": "The charts under the parent.",
|
|
10455
|
+
"items": {
|
|
10456
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Chart"
|
|
10457
|
+
},
|
|
10458
|
+
"type": "array"
|
|
10459
|
+
},
|
|
10460
|
+
"nextPageToken": {
|
|
10461
|
+
"description": "The value returned by the last `ListChartsResponse`. This value indicates that this is a continuation of a prior `ListCharts` call and that the system should return the next page of data.",
|
|
10462
|
+
"type": "string"
|
|
10463
|
+
}
|
|
10464
|
+
},
|
|
10465
|
+
"type": "object"
|
|
10466
|
+
},
|
|
8805
10467
|
"GoogleCloudContactcenterinsightsV1ListConversationsResponse": {
|
|
8806
10468
|
"description": "The response of listing conversations.",
|
|
8807
10469
|
"id": "GoogleCloudContactcenterinsightsV1ListConversationsResponse",
|
|
@@ -8820,6 +10482,24 @@ true
|
|
|
8820
10482
|
},
|
|
8821
10483
|
"type": "object"
|
|
8822
10484
|
},
|
|
10485
|
+
"GoogleCloudContactcenterinsightsV1ListDashboardsResponse": {
|
|
10486
|
+
"description": "The response of listing dashboards.",
|
|
10487
|
+
"id": "GoogleCloudContactcenterinsightsV1ListDashboardsResponse",
|
|
10488
|
+
"properties": {
|
|
10489
|
+
"dashboards": {
|
|
10490
|
+
"description": "The dashboards under the parent.",
|
|
10491
|
+
"items": {
|
|
10492
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Dashboard"
|
|
10493
|
+
},
|
|
10494
|
+
"type": "array"
|
|
10495
|
+
},
|
|
10496
|
+
"nextPageToken": {
|
|
10497
|
+
"description": "The value returned by the last `ListDashboardsResponse`. This value indicates that this is a continuation of a prior `ListDashboards` call and that the system should return the next page of data.",
|
|
10498
|
+
"type": "string"
|
|
10499
|
+
}
|
|
10500
|
+
},
|
|
10501
|
+
"type": "object"
|
|
10502
|
+
},
|
|
8823
10503
|
"GoogleCloudContactcenterinsightsV1ListDatasetsResponse": {
|
|
8824
10504
|
"description": "The response to list datasets.",
|
|
8825
10505
|
"id": "GoogleCloudContactcenterinsightsV1ListDatasetsResponse",
|
|
@@ -9406,6 +11086,10 @@ true
|
|
|
9406
11086
|
"$ref": "GoogleCloudContactcenterinsightsV1QaQuestionPredefinedQuestionConfig",
|
|
9407
11087
|
"description": "The configuration of the predefined question. This field will only be set if the Question Type is predefined."
|
|
9408
11088
|
},
|
|
11089
|
+
"qaQuestionDataOptions": {
|
|
11090
|
+
"$ref": "GoogleCloudContactcenterinsightsV1QaQuestionQaQuestionDataOptions",
|
|
11091
|
+
"description": "Options for configuring the data used to generate the QA question."
|
|
11092
|
+
},
|
|
9409
11093
|
"questionBody": {
|
|
9410
11094
|
"description": "Question text. E.g., \"Did the agent greet the customer?\"",
|
|
9411
11095
|
"type": "string"
|
|
@@ -9511,6 +11195,17 @@ true
|
|
|
9511
11195
|
},
|
|
9512
11196
|
"type": "object"
|
|
9513
11197
|
},
|
|
11198
|
+
"GoogleCloudContactcenterinsightsV1QaQuestionQaQuestionDataOptions": {
|
|
11199
|
+
"description": "Options for configuring the data used to generate the QA question.",
|
|
11200
|
+
"id": "GoogleCloudContactcenterinsightsV1QaQuestionQaQuestionDataOptions",
|
|
11201
|
+
"properties": {
|
|
11202
|
+
"conversationDataOptions": {
|
|
11203
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ConversationDataOptions",
|
|
11204
|
+
"description": "Options for configuring the conversation data used to generate the QA question."
|
|
11205
|
+
}
|
|
11206
|
+
},
|
|
11207
|
+
"type": "object"
|
|
11208
|
+
},
|
|
9514
11209
|
"GoogleCloudContactcenterinsightsV1QaQuestionTag": {
|
|
9515
11210
|
"description": "A tag is a resource which aims to categorize a set of questions across multiple scorecards, e.g., \"Customer Satisfaction\",\"Billing\", etc.",
|
|
9516
11211
|
"id": "GoogleCloudContactcenterinsightsV1QaQuestionTag",
|
|
@@ -9835,6 +11530,20 @@ true
|
|
|
9835
11530
|
},
|
|
9836
11531
|
"type": "object"
|
|
9837
11532
|
},
|
|
11533
|
+
"GoogleCloudContactcenterinsightsV1QueryMetrics": {
|
|
11534
|
+
"description": "Request data that use the existing QueryMetrics.",
|
|
11535
|
+
"id": "GoogleCloudContactcenterinsightsV1QueryMetrics",
|
|
11536
|
+
"properties": {
|
|
11537
|
+
"request": {
|
|
11538
|
+
"additionalProperties": {
|
|
11539
|
+
"description": "Properties of the object. Contains field @type with type URL.",
|
|
11540
|
+
"type": "any"
|
|
11541
|
+
},
|
|
11542
|
+
"type": "object"
|
|
11543
|
+
}
|
|
11544
|
+
},
|
|
11545
|
+
"type": "object"
|
|
11546
|
+
},
|
|
9838
11547
|
"GoogleCloudContactcenterinsightsV1QueryMetricsMetadata": {
|
|
9839
11548
|
"description": "The metadata from querying metrics.",
|
|
9840
11549
|
"id": "GoogleCloudContactcenterinsightsV1QueryMetricsMetadata",
|
|
@@ -9940,25 +11649,89 @@ true
|
|
|
9940
11649
|
},
|
|
9941
11650
|
"type": "object"
|
|
9942
11651
|
},
|
|
9943
|
-
"GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPoint": {
|
|
9944
|
-
"description": "A data point contains the metric values mapped to an interval.",
|
|
9945
|
-
"id": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPoint",
|
|
9946
|
-
"properties": {
|
|
9947
|
-
"conversationMeasure": {
|
|
9948
|
-
"$ref": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure",
|
|
9949
|
-
"description": "The measure related to conversations."
|
|
11652
|
+
"GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPoint": {
|
|
11653
|
+
"description": "A data point contains the metric values mapped to an interval.",
|
|
11654
|
+
"id": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPoint",
|
|
11655
|
+
"properties": {
|
|
11656
|
+
"conversationMeasure": {
|
|
11657
|
+
"$ref": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure",
|
|
11658
|
+
"description": "The measure related to conversations."
|
|
11659
|
+
},
|
|
11660
|
+
"dialogflowInteractionMeasure": {
|
|
11661
|
+
"$ref": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure",
|
|
11662
|
+
"description": "The measure related to dialogflow interactions."
|
|
11663
|
+
},
|
|
11664
|
+
"interval": {
|
|
11665
|
+
"$ref": "GoogleTypeInterval",
|
|
11666
|
+
"description": "The interval that this data point represents. * If this is the total data point, the interval is [starting create time, ending create time) from the request. * If this a data point from the time series, the interval is [time, time + time granularity from the request)."
|
|
11667
|
+
}
|
|
11668
|
+
},
|
|
11669
|
+
"type": "object"
|
|
11670
|
+
},
|
|
11671
|
+
"GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure": {
|
|
11672
|
+
"description": "The measure related to conversations.",
|
|
11673
|
+
"id": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure",
|
|
11674
|
+
"properties": {
|
|
11675
|
+
"aaSupervisorAssignedConversationsCount": {
|
|
11676
|
+
"description": "The number of conversations that were assigned to an AA human supervisor.",
|
|
11677
|
+
"format": "int32",
|
|
11678
|
+
"type": "integer"
|
|
11679
|
+
},
|
|
11680
|
+
"aaSupervisorDroppedConversationsCount": {
|
|
11681
|
+
"description": "The number of conversations that were dropped, i.e. escalated but not assigned to an AA human supervisor.",
|
|
11682
|
+
"format": "int32",
|
|
11683
|
+
"type": "integer"
|
|
11684
|
+
},
|
|
11685
|
+
"aaSupervisorEscalatedConversationsCount": {
|
|
11686
|
+
"description": "The number of conversations that were escalated to an AA human supervisor for intervention.",
|
|
11687
|
+
"format": "int32",
|
|
11688
|
+
"type": "integer"
|
|
11689
|
+
},
|
|
11690
|
+
"aaSupervisorMonitoredConversationsCount": {
|
|
11691
|
+
"description": "The number of conversations scanned by the AA human supervisor.",
|
|
11692
|
+
"format": "int32",
|
|
11693
|
+
"type": "integer"
|
|
11694
|
+
},
|
|
11695
|
+
"aaSupervisorTransferredToHumanAgentConvCount": {
|
|
11696
|
+
"description": "The number of conversations transferred to a human agent.",
|
|
11697
|
+
"format": "int32",
|
|
11698
|
+
"type": "integer"
|
|
11699
|
+
},
|
|
11700
|
+
"aiCoachSuggestionAgentMessageTriggerCount": {
|
|
11701
|
+
"description": "Count of agent messages that triggered an Ai Coach Suggestion.",
|
|
11702
|
+
"format": "int32",
|
|
11703
|
+
"type": "integer"
|
|
11704
|
+
},
|
|
11705
|
+
"aiCoachSuggestionAgentUsageCount": {
|
|
11706
|
+
"description": "Count of Ai Coach Suggestion that has been used by agents.",
|
|
11707
|
+
"format": "int32",
|
|
11708
|
+
"type": "integer"
|
|
11709
|
+
},
|
|
11710
|
+
"aiCoachSuggestionAgentUsageRatio": {
|
|
11711
|
+
"description": "Proportion of Ai Coach Suggestion that has been used by agents.",
|
|
11712
|
+
"format": "double",
|
|
11713
|
+
"type": "number"
|
|
11714
|
+
},
|
|
11715
|
+
"aiCoachSuggestionCustomerMessageTriggerCount": {
|
|
11716
|
+
"description": "Count of customer messages that triggered an Ai Coach Suggestion.",
|
|
11717
|
+
"format": "int32",
|
|
11718
|
+
"type": "integer"
|
|
11719
|
+
},
|
|
11720
|
+
"aiCoachSuggestionCustomerMessageTriggerRatio": {
|
|
11721
|
+
"description": "Proportion of customer messages that triggered an Ai Coach Suggestion.",
|
|
11722
|
+
"format": "double",
|
|
11723
|
+
"type": "number"
|
|
9950
11724
|
},
|
|
9951
|
-
"
|
|
9952
|
-
"
|
|
9953
|
-
"
|
|
9954
|
-
|
|
11725
|
+
"aiCoachSuggestionMessageTriggerCount": {
|
|
11726
|
+
"description": "Count of end_of_utterance trigger event messages that triggered an Ai Coach Suggestion.",
|
|
11727
|
+
"format": "int32",
|
|
11728
|
+
"type": "integer"
|
|
9955
11729
|
},
|
|
9956
|
-
"
|
|
11730
|
+
"aiCoachSuggestionMessageTriggerRatio": {
|
|
11731
|
+
"description": "Proportion of end_of_utterance trigger event messages that triggered an Ai Coach Suggestion.",
|
|
11732
|
+
"format": "double",
|
|
11733
|
+
"type": "number"
|
|
9957
11734
|
},
|
|
9958
|
-
"GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure": {
|
|
9959
|
-
"description": "The measure related to conversations.",
|
|
9960
|
-
"id": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasure",
|
|
9961
|
-
"properties": {
|
|
9962
11735
|
"averageAgentSentimentScore": {
|
|
9963
11736
|
"description": "The average agent's sentiment score.",
|
|
9964
11737
|
"format": "float",
|
|
@@ -9994,22 +11767,187 @@ true
|
|
|
9994
11767
|
"format": "float",
|
|
9995
11768
|
"type": "number"
|
|
9996
11769
|
},
|
|
11770
|
+
"averageSummarizationSuggestionEditDistance": {
|
|
11771
|
+
"description": "Average edit distance of the summarization suggestions. Edit distance (also called as levenshtein distance) is calculated by summing up number of insertions, deletions and substitutions required to transform the summization feedback to the original summary suggestion.",
|
|
11772
|
+
"format": "double",
|
|
11773
|
+
"type": "number"
|
|
11774
|
+
},
|
|
11775
|
+
"averageSummarizationSuggestionNormalizedEditDistance": {
|
|
11776
|
+
"description": "Normalized Average edit distance of the summarization suggestions. Edit distance (also called as levenshtein distance) is calculated by summing up number of insertions, deletions and substitutions required to transform the summization feedback to the original summary suggestion. Normalized edit distance is the average of (edit distance / summary length).",
|
|
11777
|
+
"format": "double",
|
|
11778
|
+
"type": "number"
|
|
11779
|
+
},
|
|
9997
11780
|
"averageTurnCount": {
|
|
9998
11781
|
"description": "The average turn count.",
|
|
9999
11782
|
"format": "float",
|
|
10000
11783
|
"type": "number"
|
|
10001
11784
|
},
|
|
11785
|
+
"avgConversationClientTurnSentimentEma": {
|
|
11786
|
+
"description": "The exponential moving average of the sentiment score of client turns in the conversation.",
|
|
11787
|
+
"format": "double",
|
|
11788
|
+
"type": "number"
|
|
11789
|
+
},
|
|
11790
|
+
"containedConversationCount": {
|
|
11791
|
+
"description": "The number of conversations that were contained.",
|
|
11792
|
+
"format": "int32",
|
|
11793
|
+
"type": "integer"
|
|
11794
|
+
},
|
|
11795
|
+
"containedConversationRatio": {
|
|
11796
|
+
"description": "The percentage of conversations that were contained.",
|
|
11797
|
+
"format": "double",
|
|
11798
|
+
"type": "number"
|
|
11799
|
+
},
|
|
11800
|
+
"conversationAiCoachSuggestionCount": {
|
|
11801
|
+
"description": "Count of conversations that has Ai Coach Suggestions.",
|
|
11802
|
+
"format": "int32",
|
|
11803
|
+
"type": "integer"
|
|
11804
|
+
},
|
|
11805
|
+
"conversationAiCoachSuggestionRatio": {
|
|
11806
|
+
"description": "Proportion of conversations that has Ai Coach Suggestions.",
|
|
11807
|
+
"format": "double",
|
|
11808
|
+
"type": "number"
|
|
11809
|
+
},
|
|
10002
11810
|
"conversationCount": {
|
|
10003
11811
|
"description": "The conversation count.",
|
|
10004
11812
|
"format": "int32",
|
|
10005
11813
|
"type": "integer"
|
|
10006
11814
|
},
|
|
11815
|
+
"conversationSuggestedSummaryRatio": {
|
|
11816
|
+
"description": "Proportion of conversations that had a suggested summary.",
|
|
11817
|
+
"format": "double",
|
|
11818
|
+
"type": "number"
|
|
11819
|
+
},
|
|
11820
|
+
"conversationTotalAgentMessageCount": {
|
|
11821
|
+
"description": "The agent message count.",
|
|
11822
|
+
"format": "int32",
|
|
11823
|
+
"type": "integer"
|
|
11824
|
+
},
|
|
11825
|
+
"conversationTotalCustomerMessageCount": {
|
|
11826
|
+
"description": "The customer message count.",
|
|
11827
|
+
"format": "int32",
|
|
11828
|
+
"type": "integer"
|
|
11829
|
+
},
|
|
11830
|
+
"conversationalAgentsAverageAudioInAudioOutLatency": {
|
|
11831
|
+
"description": "The average latency of conversational agents' audio in audio out latency per interaction. This is computed as the average of the all the interactions' audio in audio out latencies in a conversation and averaged across conversations.",
|
|
11832
|
+
"format": "double",
|
|
11833
|
+
"type": "number"
|
|
11834
|
+
},
|
|
11835
|
+
"conversationalAgentsAverageEndToEndLatency": {
|
|
11836
|
+
"description": "The average latency of conversational agents' latency per interaction. This is computed as the average of the all the iteractions' end to end latencies in a conversation and averaged across conversations. The e2e latency is the time between the end of the user utterance and the start of the agent utterance on the interaction level.",
|
|
11837
|
+
"format": "double",
|
|
11838
|
+
"type": "number"
|
|
11839
|
+
},
|
|
11840
|
+
"conversationalAgentsAverageLlmCallLatency": {
|
|
11841
|
+
"description": "The average latency of conversational agents' LLM call latency per interaction. This is computed as the average of the all the interactions LLM call latencies in a conversation and averaged across conversations.",
|
|
11842
|
+
"format": "double",
|
|
11843
|
+
"type": "number"
|
|
11844
|
+
},
|
|
11845
|
+
"conversationalAgentsAverageTtsLatency": {
|
|
11846
|
+
"description": "The macro average latency of conversational agents' TTS latency per interaction. This is computed as the average of the all the interactions' TTS latencies in a conversation and averaged across conversations.",
|
|
11847
|
+
"format": "double",
|
|
11848
|
+
"type": "number"
|
|
11849
|
+
},
|
|
11850
|
+
"dialogflowAverageWebhookLatency": {
|
|
11851
|
+
"description": "Average latency of dialogflow webhook calls.",
|
|
11852
|
+
"format": "double",
|
|
11853
|
+
"type": "number"
|
|
11854
|
+
},
|
|
11855
|
+
"dialogflowConversationsEscalationCount": {
|
|
11856
|
+
"description": "count of conversations that was handed off from virtual agent to human agent.",
|
|
11857
|
+
"format": "double",
|
|
11858
|
+
"type": "number"
|
|
11859
|
+
},
|
|
11860
|
+
"dialogflowConversationsEscalationRatio": {
|
|
11861
|
+
"description": "Proportion of conversations that was handed off from virtual agent to human agent.",
|
|
11862
|
+
"format": "double",
|
|
11863
|
+
"type": "number"
|
|
11864
|
+
},
|
|
11865
|
+
"dialogflowInteractionsNoInputRatio": {
|
|
11866
|
+
"description": "Proportion of dialogflow interactions that has empty input.",
|
|
11867
|
+
"format": "double",
|
|
11868
|
+
"type": "number"
|
|
11869
|
+
},
|
|
11870
|
+
"dialogflowInteractionsNoMatchRatio": {
|
|
11871
|
+
"description": "Proportion of dialogflow interactions that has no intent match for the input.",
|
|
11872
|
+
"format": "double",
|
|
11873
|
+
"type": "number"
|
|
11874
|
+
},
|
|
11875
|
+
"dialogflowWebhookFailureRatio": {
|
|
11876
|
+
"description": "Proportion of dialogflow webhook calls that failed.",
|
|
11877
|
+
"format": "double",
|
|
11878
|
+
"type": "number"
|
|
11879
|
+
},
|
|
11880
|
+
"dialogflowWebhookTimeoutRatio": {
|
|
11881
|
+
"description": "Proportion of dialogflow webhook calls that timed out.",
|
|
11882
|
+
"format": "double",
|
|
11883
|
+
"type": "number"
|
|
11884
|
+
},
|
|
11885
|
+
"knowledgeAssistNegativeFeedbackRatio": {
|
|
11886
|
+
"description": "Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries that had negative feedback.",
|
|
11887
|
+
"format": "double",
|
|
11888
|
+
"type": "number"
|
|
11889
|
+
},
|
|
11890
|
+
"knowledgeAssistPositiveFeedbackRatio": {
|
|
11891
|
+
"description": "Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries that had positive feedback.",
|
|
11892
|
+
"format": "double",
|
|
11893
|
+
"type": "number"
|
|
11894
|
+
},
|
|
11895
|
+
"knowledgeAssistResultCount": {
|
|
11896
|
+
"description": "Count of knowledge assist results (Proactive Generative Knowledge Assist) shown to the user.",
|
|
11897
|
+
"format": "int32",
|
|
11898
|
+
"type": "integer"
|
|
11899
|
+
},
|
|
11900
|
+
"knowledgeAssistUriClickRatio": {
|
|
11901
|
+
"description": "Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries that had a URL clicked.",
|
|
11902
|
+
"format": "double",
|
|
11903
|
+
"type": "number"
|
|
11904
|
+
},
|
|
11905
|
+
"knowledgeSearchAgentQuerySourceRatio": {
|
|
11906
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries made by the agent compared to the total number of knowledge search queries made.",
|
|
11907
|
+
"format": "double",
|
|
11908
|
+
"type": "number"
|
|
11909
|
+
},
|
|
11910
|
+
"knowledgeSearchNegativeFeedbackRatio": {
|
|
11911
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries that had negative feedback.",
|
|
11912
|
+
"format": "double",
|
|
11913
|
+
"type": "number"
|
|
11914
|
+
},
|
|
11915
|
+
"knowledgeSearchPositiveFeedbackRatio": {
|
|
11916
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries that had positive feedback.",
|
|
11917
|
+
"format": "double",
|
|
11918
|
+
"type": "number"
|
|
11919
|
+
},
|
|
11920
|
+
"knowledgeSearchResultCount": {
|
|
11921
|
+
"description": "Count of knowledge search results (Generative Knowledge Assist) shown to the user.",
|
|
11922
|
+
"format": "int32",
|
|
11923
|
+
"type": "integer"
|
|
11924
|
+
},
|
|
11925
|
+
"knowledgeSearchSuggestedQuerySourceRatio": {
|
|
11926
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries suggested compared to the total number of knowledge search queries made.",
|
|
11927
|
+
"format": "double",
|
|
11928
|
+
"type": "number"
|
|
11929
|
+
},
|
|
11930
|
+
"knowledgeSearchUriClickRatio": {
|
|
11931
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries that had a URL clicked.",
|
|
11932
|
+
"format": "double",
|
|
11933
|
+
"type": "number"
|
|
11934
|
+
},
|
|
10007
11935
|
"qaTagScores": {
|
|
10008
11936
|
"description": "Average QA normalized score for all the tags.",
|
|
10009
11937
|
"items": {
|
|
10010
11938
|
"$ref": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointConversationMeasureQaTagScore"
|
|
10011
11939
|
},
|
|
10012
11940
|
"type": "array"
|
|
11941
|
+
},
|
|
11942
|
+
"summarizationSuggestionEditRatio": {
|
|
11943
|
+
"description": "Proportion of summarization suggestions that were manually edited.",
|
|
11944
|
+
"format": "double",
|
|
11945
|
+
"type": "number"
|
|
11946
|
+
},
|
|
11947
|
+
"summarizationSuggestionResultCount": {
|
|
11948
|
+
"description": "Count of summarization suggestions results.",
|
|
11949
|
+
"format": "int32",
|
|
11950
|
+
"type": "integer"
|
|
10013
11951
|
}
|
|
10014
11952
|
},
|
|
10015
11953
|
"type": "object"
|
|
@@ -10030,6 +11968,55 @@ true
|
|
|
10030
11968
|
},
|
|
10031
11969
|
"type": "object"
|
|
10032
11970
|
},
|
|
11971
|
+
"GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure": {
|
|
11972
|
+
"description": "The measure related to dialogflow interactions.",
|
|
11973
|
+
"id": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure",
|
|
11974
|
+
"properties": {
|
|
11975
|
+
"percentileAudioInAudioOutLatency": {
|
|
11976
|
+
"$ref": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
11977
|
+
"description": "The percentile result for audio in audio out latency in milliseconds per dialogflow interaction level."
|
|
11978
|
+
},
|
|
11979
|
+
"percentileEndToEndLatency": {
|
|
11980
|
+
"$ref": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
11981
|
+
"description": "The percentile result for end to end chat latency in milliseconds per dialogflow interaction level."
|
|
11982
|
+
},
|
|
11983
|
+
"percentileLlmCallLatency": {
|
|
11984
|
+
"$ref": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
11985
|
+
"description": "The percentile result for LLM latency in milliseconds per dialogflow interaction level."
|
|
11986
|
+
},
|
|
11987
|
+
"percentileToolUseLatency": {
|
|
11988
|
+
"$ref": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
11989
|
+
"description": "The percentile result for tool use latency in milliseconds per dialogflow interaction level."
|
|
11990
|
+
},
|
|
11991
|
+
"percentileTtsLatency": {
|
|
11992
|
+
"$ref": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
11993
|
+
"description": "The percentile result for TTS latency in milliseconds per dialogflow interaction level."
|
|
11994
|
+
}
|
|
11995
|
+
},
|
|
11996
|
+
"type": "object"
|
|
11997
|
+
},
|
|
11998
|
+
"GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult": {
|
|
11999
|
+
"description": "The percentile result. Currently supported percentiles are 50th, 90th, and 99th.",
|
|
12000
|
+
"id": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
12001
|
+
"properties": {
|
|
12002
|
+
"p50": {
|
|
12003
|
+
"description": "The 50th percentile value.",
|
|
12004
|
+
"format": "double",
|
|
12005
|
+
"type": "number"
|
|
12006
|
+
},
|
|
12007
|
+
"p90": {
|
|
12008
|
+
"description": "The 90th percentile value.",
|
|
12009
|
+
"format": "double",
|
|
12010
|
+
"type": "number"
|
|
12011
|
+
},
|
|
12012
|
+
"p99": {
|
|
12013
|
+
"description": "The 99th percentile value.",
|
|
12014
|
+
"format": "double",
|
|
12015
|
+
"type": "number"
|
|
12016
|
+
}
|
|
12017
|
+
},
|
|
12018
|
+
"type": "object"
|
|
12019
|
+
},
|
|
10033
12020
|
"GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceTimeSeries": {
|
|
10034
12021
|
"description": "A time series of metric values.",
|
|
10035
12022
|
"id": "GoogleCloudContactcenterinsightsV1QueryMetricsResponseSliceTimeSeries",
|
|
@@ -10498,44 +12485,219 @@ true
|
|
|
10498
12485
|
},
|
|
10499
12486
|
"type": "object"
|
|
10500
12487
|
},
|
|
10501
|
-
"GoogleCloudContactcenterinsightsV1SmartReplyData": {
|
|
10502
|
-
"description": "Agent Assist Smart Reply data.",
|
|
10503
|
-
"id": "GoogleCloudContactcenterinsightsV1SmartReplyData",
|
|
12488
|
+
"GoogleCloudContactcenterinsightsV1SmartReplyData": {
|
|
12489
|
+
"description": "Agent Assist Smart Reply data.",
|
|
12490
|
+
"id": "GoogleCloudContactcenterinsightsV1SmartReplyData",
|
|
12491
|
+
"properties": {
|
|
12492
|
+
"confidenceScore": {
|
|
12493
|
+
"description": "The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).",
|
|
12494
|
+
"format": "double",
|
|
12495
|
+
"type": "number"
|
|
12496
|
+
},
|
|
12497
|
+
"metadata": {
|
|
12498
|
+
"additionalProperties": {
|
|
12499
|
+
"type": "string"
|
|
12500
|
+
},
|
|
12501
|
+
"description": "Map that contains metadata about the Smart Reply and the document from which it originates.",
|
|
12502
|
+
"type": "object"
|
|
12503
|
+
},
|
|
12504
|
+
"queryRecord": {
|
|
12505
|
+
"description": "The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}",
|
|
12506
|
+
"type": "string"
|
|
12507
|
+
},
|
|
12508
|
+
"reply": {
|
|
12509
|
+
"description": "The content of the reply.",
|
|
12510
|
+
"type": "string"
|
|
12511
|
+
}
|
|
12512
|
+
},
|
|
12513
|
+
"type": "object"
|
|
12514
|
+
},
|
|
12515
|
+
"GoogleCloudContactcenterinsightsV1SpeechConfig": {
|
|
12516
|
+
"description": "Speech-to-Text configuration. Speech-to-Text settings are applied to conversations ingested from the `UploadConversation` and `IngestConversations` endpoints, including conversation coming from CCAI Platform. They are not applied to conversations ingested from the `CreateConversation` endpoint.",
|
|
12517
|
+
"id": "GoogleCloudContactcenterinsightsV1SpeechConfig",
|
|
12518
|
+
"properties": {
|
|
12519
|
+
"disableWordTimeOffsets": {
|
|
12520
|
+
"description": "Whether to disable word time offsets. If true, the `enable_word_time_offsets` field in the recognition config will be set to false.",
|
|
12521
|
+
"type": "boolean"
|
|
12522
|
+
},
|
|
12523
|
+
"speechRecognizer": {
|
|
12524
|
+
"description": "The fully-qualified Speech Recognizer resource name. Format: `projects/{project_id}/locations/{location}/recognizer/{recognizer}`",
|
|
12525
|
+
"type": "string"
|
|
12526
|
+
}
|
|
12527
|
+
},
|
|
12528
|
+
"type": "object"
|
|
12529
|
+
},
|
|
12530
|
+
"GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleRequest": {
|
|
12531
|
+
"description": "The request message for testing auto labeling rules.",
|
|
12532
|
+
"id": "GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleRequest",
|
|
12533
|
+
"properties": {
|
|
12534
|
+
"autoLabelingRule": {
|
|
12535
|
+
"$ref": "GoogleCloudContactcenterinsightsV1AutoLabelingRule",
|
|
12536
|
+
"description": "Required. The auto labeling rule to test."
|
|
12537
|
+
},
|
|
12538
|
+
"conversation": {
|
|
12539
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Conversation",
|
|
12540
|
+
"description": "Required. Conversation data to test rules against."
|
|
12541
|
+
}
|
|
12542
|
+
},
|
|
12543
|
+
"type": "object"
|
|
12544
|
+
},
|
|
12545
|
+
"GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleResponse": {
|
|
12546
|
+
"description": "The response message for testing auto labeling rules.",
|
|
12547
|
+
"id": "GoogleCloudContactcenterinsightsV1TestAutoLabelingRuleResponse",
|
|
12548
|
+
"properties": {
|
|
12549
|
+
"labelResult": {
|
|
12550
|
+
"description": "The result of the test auto labeling rule.",
|
|
12551
|
+
"type": "string"
|
|
12552
|
+
}
|
|
12553
|
+
},
|
|
12554
|
+
"type": "object"
|
|
12555
|
+
},
|
|
12556
|
+
"GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadata": {
|
|
12557
|
+
"description": "Metadata for testing correlation config.",
|
|
12558
|
+
"id": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadata",
|
|
12559
|
+
"properties": {
|
|
12560
|
+
"createTime": {
|
|
12561
|
+
"description": "Output only. The time the operation was created.",
|
|
12562
|
+
"format": "google-datetime",
|
|
12563
|
+
"readOnly": true,
|
|
12564
|
+
"type": "string"
|
|
12565
|
+
},
|
|
12566
|
+
"dataset": {
|
|
12567
|
+
"description": "The dataset used for sampling conversations.",
|
|
12568
|
+
"type": "string"
|
|
12569
|
+
},
|
|
12570
|
+
"stats": {
|
|
12571
|
+
"$ref": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStats",
|
|
12572
|
+
"description": "The statistics for the operation."
|
|
12573
|
+
}
|
|
12574
|
+
},
|
|
12575
|
+
"type": "object"
|
|
12576
|
+
},
|
|
12577
|
+
"GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStats": {
|
|
12578
|
+
"description": "Statistics for TestCorrelationConfig operation.",
|
|
12579
|
+
"id": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStats",
|
|
12580
|
+
"properties": {
|
|
12581
|
+
"conversationCorrelationErrors": {
|
|
12582
|
+
"description": "A list of errors that occurred during correlation, one for each conversation that failed.",
|
|
12583
|
+
"items": {
|
|
12584
|
+
"$ref": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError"
|
|
12585
|
+
},
|
|
12586
|
+
"type": "array"
|
|
12587
|
+
},
|
|
12588
|
+
"correlatedConversationsCount": {
|
|
12589
|
+
"description": "The number of conversations correlated.",
|
|
12590
|
+
"format": "int32",
|
|
12591
|
+
"type": "integer"
|
|
12592
|
+
},
|
|
12593
|
+
"failedConversationsCount": {
|
|
12594
|
+
"description": "The number of conversations that failed correlation.",
|
|
12595
|
+
"format": "int32",
|
|
12596
|
+
"type": "integer"
|
|
12597
|
+
},
|
|
12598
|
+
"partialErrors": {
|
|
12599
|
+
"description": "Partial errors during test correlation config operation that might cause the operation output to be incomplete.",
|
|
12600
|
+
"items": {
|
|
12601
|
+
"$ref": "GoogleRpcStatus"
|
|
12602
|
+
},
|
|
12603
|
+
"type": "array"
|
|
12604
|
+
},
|
|
12605
|
+
"sampledConversationsCount": {
|
|
12606
|
+
"description": "The number of conversations sampled.",
|
|
12607
|
+
"format": "int32",
|
|
12608
|
+
"type": "integer"
|
|
12609
|
+
}
|
|
12610
|
+
},
|
|
12611
|
+
"type": "object"
|
|
12612
|
+
},
|
|
12613
|
+
"GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError": {
|
|
12614
|
+
"description": "An error that occurred during correlation for a specific conversation.",
|
|
12615
|
+
"id": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError",
|
|
12616
|
+
"properties": {
|
|
12617
|
+
"conversation": {
|
|
12618
|
+
"description": "The conversation resource name that had an error during correlation.",
|
|
12619
|
+
"type": "string"
|
|
12620
|
+
},
|
|
12621
|
+
"status": {
|
|
12622
|
+
"$ref": "GoogleRpcStatus",
|
|
12623
|
+
"description": "The error status."
|
|
12624
|
+
}
|
|
12625
|
+
},
|
|
12626
|
+
"type": "object"
|
|
12627
|
+
},
|
|
12628
|
+
"GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequest": {
|
|
12629
|
+
"description": "The request to test correlation config.",
|
|
12630
|
+
"id": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequest",
|
|
12631
|
+
"properties": {
|
|
12632
|
+
"conversations": {
|
|
12633
|
+
"$ref": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequestConversations",
|
|
12634
|
+
"description": "Optional. A list of conversations to test against."
|
|
12635
|
+
},
|
|
12636
|
+
"correlationConfig": {
|
|
12637
|
+
"$ref": "GoogleCloudContactcenterinsightsV1CorrelationConfig",
|
|
12638
|
+
"description": "Required. The correlation config to test."
|
|
12639
|
+
},
|
|
12640
|
+
"filter": {
|
|
12641
|
+
"description": "Optional. Filter to select conversations to test correlation against. Conversations matching this filter will be sampled based on start time. The most recent `max_sample_count` conversations will be selected. If no conversations match the filter, the request will fail with an `INVALID_ARGUMENT` error.",
|
|
12642
|
+
"type": "string"
|
|
12643
|
+
},
|
|
12644
|
+
"maxSampleCount": {
|
|
12645
|
+
"description": "Optional. The maximum number of conversations to sample when using the `filter`. If not set, defaults to 1000. Values greater than 1000 are coerced to 1000. This field is ignored if `conversations` is provided.",
|
|
12646
|
+
"format": "int32",
|
|
12647
|
+
"type": "integer"
|
|
12648
|
+
}
|
|
12649
|
+
},
|
|
12650
|
+
"type": "object"
|
|
12651
|
+
},
|
|
12652
|
+
"GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequestConversations": {
|
|
12653
|
+
"description": "Wrapper for a list of conversations.",
|
|
12654
|
+
"id": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigRequestConversations",
|
|
10504
12655
|
"properties": {
|
|
10505
|
-
"
|
|
10506
|
-
"description": "
|
|
10507
|
-
"
|
|
10508
|
-
"
|
|
12656
|
+
"conversations": {
|
|
12657
|
+
"description": "Optional. The conversations.",
|
|
12658
|
+
"items": {
|
|
12659
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Conversation"
|
|
10509
12660
|
},
|
|
10510
|
-
"
|
|
10511
|
-
|
|
10512
|
-
"type": "string"
|
|
12661
|
+
"type": "array"
|
|
12662
|
+
}
|
|
10513
12663
|
},
|
|
10514
|
-
"description": "Map that contains metadata about the Smart Reply and the document from which it originates.",
|
|
10515
12664
|
"type": "object"
|
|
10516
12665
|
},
|
|
10517
|
-
"
|
|
10518
|
-
"description": "The
|
|
10519
|
-
"
|
|
12666
|
+
"GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponse": {
|
|
12667
|
+
"description": "The response of testing correlation config.",
|
|
12668
|
+
"id": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponse",
|
|
12669
|
+
"properties": {
|
|
12670
|
+
"detailedResults": {
|
|
12671
|
+
"$ref": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponseDetailedCorrelationResults",
|
|
12672
|
+
"description": "Results for the DETAILED_SYNC execution mode."
|
|
10520
12673
|
},
|
|
10521
|
-
"
|
|
10522
|
-
"description": "
|
|
10523
|
-
"
|
|
12674
|
+
"partialErrors": {
|
|
12675
|
+
"description": "Partial errors during test correlation config operation that might cause the operation output to be incomplete.",
|
|
12676
|
+
"items": {
|
|
12677
|
+
"$ref": "GoogleRpcStatus"
|
|
12678
|
+
},
|
|
12679
|
+
"type": "array"
|
|
10524
12680
|
}
|
|
10525
12681
|
},
|
|
10526
12682
|
"type": "object"
|
|
10527
12683
|
},
|
|
10528
|
-
"
|
|
10529
|
-
"description": "
|
|
10530
|
-
"id": "
|
|
12684
|
+
"GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponseDetailedCorrelationResults": {
|
|
12685
|
+
"description": "Wrapper for detailed, step-by-step results.",
|
|
12686
|
+
"id": "GoogleCloudContactcenterinsightsV1TestCorrelationConfigResponseDetailedCorrelationResults",
|
|
10531
12687
|
"properties": {
|
|
10532
|
-
"
|
|
10533
|
-
"description": "
|
|
10534
|
-
"
|
|
12688
|
+
"constraintResults": {
|
|
12689
|
+
"description": "A list of constraint evaluation results for each pair of conversations.",
|
|
12690
|
+
"items": {
|
|
12691
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ConstraintEvaluationResult"
|
|
10535
12692
|
},
|
|
10536
|
-
"
|
|
10537
|
-
|
|
10538
|
-
"
|
|
12693
|
+
"type": "array"
|
|
12694
|
+
},
|
|
12695
|
+
"joinKeyResults": {
|
|
12696
|
+
"description": "A list of join key correlation results for each conversation tested.",
|
|
12697
|
+
"items": {
|
|
12698
|
+
"$ref": "GoogleCloudContactcenterinsightsV1ConversationCorrelationResult"
|
|
12699
|
+
},
|
|
12700
|
+
"type": "array"
|
|
10539
12701
|
}
|
|
10540
12702
|
},
|
|
10541
12703
|
"type": "object"
|
|
@@ -10744,6 +12906,29 @@ true
|
|
|
10744
12906
|
},
|
|
10745
12907
|
"type": "object"
|
|
10746
12908
|
},
|
|
12909
|
+
"GoogleCloudContactcenterinsightsV1Widget": {
|
|
12910
|
+
"description": "Represents a dashboard element, could be a nested Container or Chart.",
|
|
12911
|
+
"id": "GoogleCloudContactcenterinsightsV1Widget",
|
|
12912
|
+
"properties": {
|
|
12913
|
+
"chart": {
|
|
12914
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Chart",
|
|
12915
|
+
"description": "A chart widget."
|
|
12916
|
+
},
|
|
12917
|
+
"chartReference": {
|
|
12918
|
+
"description": "A reference to a chart widget. Format: projects/{project}/locations/{location}/dashboards/{dashboard}/charts/{chart}",
|
|
12919
|
+
"type": "string"
|
|
12920
|
+
},
|
|
12921
|
+
"container": {
|
|
12922
|
+
"$ref": "GoogleCloudContactcenterinsightsV1Container",
|
|
12923
|
+
"description": "A container widget."
|
|
12924
|
+
},
|
|
12925
|
+
"filter": {
|
|
12926
|
+
"description": "Filter applied to all charts in the container. Should support scope later.",
|
|
12927
|
+
"type": "string"
|
|
12928
|
+
}
|
|
12929
|
+
},
|
|
12930
|
+
"type": "object"
|
|
12931
|
+
},
|
|
10747
12932
|
"GoogleCloudContactcenterinsightsV1alpha1Analysis": {
|
|
10748
12933
|
"description": "The analysis resource.",
|
|
10749
12934
|
"id": "GoogleCloudContactcenterinsightsV1alpha1Analysis",
|
|
@@ -11291,6 +13476,47 @@ true
|
|
|
11291
13476
|
},
|
|
11292
13477
|
"type": "object"
|
|
11293
13478
|
},
|
|
13479
|
+
"GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResult": {
|
|
13480
|
+
"description": "The result of testing a constraint expression on a pair of conversations.",
|
|
13481
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResult",
|
|
13482
|
+
"properties": {
|
|
13483
|
+
"conversationA": {
|
|
13484
|
+
"description": "The first conversation resource name.",
|
|
13485
|
+
"type": "string"
|
|
13486
|
+
},
|
|
13487
|
+
"conversationB": {
|
|
13488
|
+
"description": "The second conversation resource name.",
|
|
13489
|
+
"type": "string"
|
|
13490
|
+
},
|
|
13491
|
+
"ruleConstraintResults": {
|
|
13492
|
+
"description": "The results for each applicable constraint rule.",
|
|
13493
|
+
"items": {
|
|
13494
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResultRuleConstraintResult"
|
|
13495
|
+
},
|
|
13496
|
+
"type": "array"
|
|
13497
|
+
}
|
|
13498
|
+
},
|
|
13499
|
+
"type": "object"
|
|
13500
|
+
},
|
|
13501
|
+
"GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResultRuleConstraintResult": {
|
|
13502
|
+
"description": "The result of a single constraint rule on the pair of conversations.",
|
|
13503
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResultRuleConstraintResult",
|
|
13504
|
+
"properties": {
|
|
13505
|
+
"constraintMet": {
|
|
13506
|
+
"description": "Whether the constraint expression evaluated to true for (A, B) or (B, A).",
|
|
13507
|
+
"type": "boolean"
|
|
13508
|
+
},
|
|
13509
|
+
"error": {
|
|
13510
|
+
"$ref": "GoogleRpcStatus",
|
|
13511
|
+
"description": "The error status if the constraint expression failed to evaluate."
|
|
13512
|
+
},
|
|
13513
|
+
"ruleId": {
|
|
13514
|
+
"description": "The rule ID.",
|
|
13515
|
+
"type": "string"
|
|
13516
|
+
}
|
|
13517
|
+
},
|
|
13518
|
+
"type": "object"
|
|
13519
|
+
},
|
|
11294
13520
|
"GoogleCloudContactcenterinsightsV1alpha1Conversation": {
|
|
11295
13521
|
"description": "The conversation resource.",
|
|
11296
13522
|
"id": "GoogleCloudContactcenterinsightsV1alpha1Conversation",
|
|
@@ -11303,6 +13529,11 @@ true
|
|
|
11303
13529
|
"$ref": "GoogleCloudContactcenterinsightsV1alpha1ConversationCallMetadata",
|
|
11304
13530
|
"description": "Call-specific metadata."
|
|
11305
13531
|
},
|
|
13532
|
+
"correlationInfo": {
|
|
13533
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationInfo",
|
|
13534
|
+
"description": "Output only. Info for correlating across conversations.",
|
|
13535
|
+
"readOnly": true
|
|
13536
|
+
},
|
|
11306
13537
|
"createTime": {
|
|
11307
13538
|
"description": "Output only. The time at which the conversation was created.",
|
|
11308
13539
|
"format": "google-datetime",
|
|
@@ -11354,14 +13585,14 @@ true
|
|
|
11354
13585
|
"readOnly": true
|
|
11355
13586
|
},
|
|
11356
13587
|
"medium": {
|
|
11357
|
-
"description": "Immutable. The conversation medium
|
|
13588
|
+
"description": "Immutable. The conversation medium.",
|
|
11358
13589
|
"enum": [
|
|
11359
13590
|
"MEDIUM_UNSPECIFIED",
|
|
11360
13591
|
"PHONE_CALL",
|
|
11361
13592
|
"CHAT"
|
|
11362
13593
|
],
|
|
11363
13594
|
"enumDescriptions": [
|
|
11364
|
-
"Default value
|
|
13595
|
+
"Default value for unspecified.",
|
|
11365
13596
|
"The format for conversations that took place over the phone.",
|
|
11366
13597
|
"The format for conversations that took place over chat."
|
|
11367
13598
|
],
|
|
@@ -11438,6 +13669,82 @@ true
|
|
|
11438
13669
|
},
|
|
11439
13670
|
"type": "object"
|
|
11440
13671
|
},
|
|
13672
|
+
"GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationInfo": {
|
|
13673
|
+
"description": "Info for correlating across conversations.",
|
|
13674
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationInfo",
|
|
13675
|
+
"properties": {
|
|
13676
|
+
"correlationTypes": {
|
|
13677
|
+
"description": "Output only. The correlation types of this conversation. A single conversation can have multiple correlation types. For example a conversation that only has a single segment is both a SEGMENT and a FULL_CONVERSATION.",
|
|
13678
|
+
"items": {
|
|
13679
|
+
"enum": [
|
|
13680
|
+
"CORRELATION_TYPE_UNSPECIFIED",
|
|
13681
|
+
"SEGMENT",
|
|
13682
|
+
"PARTIAL",
|
|
13683
|
+
"FULL",
|
|
13684
|
+
"SYNTHETIC"
|
|
13685
|
+
],
|
|
13686
|
+
"enumDescriptions": [
|
|
13687
|
+
"Default value for unspecified.",
|
|
13688
|
+
"This conversation represents a segment of a full conversation. The lowest level of granularity.",
|
|
13689
|
+
"This conversation represents a partial conversation of potentially multiple segments but is not a full conversation.",
|
|
13690
|
+
"This conversation represents a full conversation of potentially multiple segments.",
|
|
13691
|
+
"This conversation represents a synthetic conversation."
|
|
13692
|
+
],
|
|
13693
|
+
"type": "string"
|
|
13694
|
+
},
|
|
13695
|
+
"readOnly": true,
|
|
13696
|
+
"type": "array"
|
|
13697
|
+
},
|
|
13698
|
+
"fullConversationCorrelationId": {
|
|
13699
|
+
"description": "Output only. The full conversation correlation id this conversation is a segment of.",
|
|
13700
|
+
"readOnly": true,
|
|
13701
|
+
"type": "string"
|
|
13702
|
+
},
|
|
13703
|
+
"mergedFullConversationCorrelationId": {
|
|
13704
|
+
"description": "Output only. The full conversation correlation id this conversation is a merged conversation of.",
|
|
13705
|
+
"readOnly": true,
|
|
13706
|
+
"type": "string"
|
|
13707
|
+
}
|
|
13708
|
+
},
|
|
13709
|
+
"type": "object"
|
|
13710
|
+
},
|
|
13711
|
+
"GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResult": {
|
|
13712
|
+
"description": "The result of testing correlation config on a single conversation.",
|
|
13713
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResult",
|
|
13714
|
+
"properties": {
|
|
13715
|
+
"conversation": {
|
|
13716
|
+
"description": "The conversation resource name.",
|
|
13717
|
+
"type": "string"
|
|
13718
|
+
},
|
|
13719
|
+
"ruleResults": {
|
|
13720
|
+
"description": "The results for each correlation rule.",
|
|
13721
|
+
"items": {
|
|
13722
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResultRuleCorrelationResult"
|
|
13723
|
+
},
|
|
13724
|
+
"type": "array"
|
|
13725
|
+
}
|
|
13726
|
+
},
|
|
13727
|
+
"type": "object"
|
|
13728
|
+
},
|
|
13729
|
+
"GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResultRuleCorrelationResult": {
|
|
13730
|
+
"description": "The result of a single correlation rule.",
|
|
13731
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResultRuleCorrelationResult",
|
|
13732
|
+
"properties": {
|
|
13733
|
+
"correlationId": {
|
|
13734
|
+
"description": "The correlation ID generated by the join key expression.",
|
|
13735
|
+
"type": "string"
|
|
13736
|
+
},
|
|
13737
|
+
"error": {
|
|
13738
|
+
"$ref": "GoogleRpcStatus",
|
|
13739
|
+
"description": "The error status if the join key expression failed to evaluate."
|
|
13740
|
+
},
|
|
13741
|
+
"ruleId": {
|
|
13742
|
+
"description": "The rule ID.",
|
|
13743
|
+
"type": "string"
|
|
13744
|
+
}
|
|
13745
|
+
},
|
|
13746
|
+
"type": "object"
|
|
13747
|
+
},
|
|
11441
13748
|
"GoogleCloudContactcenterinsightsV1alpha1ConversationDataSource": {
|
|
11442
13749
|
"description": "The conversation source, which is a combination of transcript and audio.",
|
|
11443
13750
|
"id": "GoogleCloudContactcenterinsightsV1alpha1ConversationDataSource",
|
|
@@ -12758,16 +15065,251 @@ true
|
|
|
12758
15065
|
},
|
|
12759
15066
|
"type": "object"
|
|
12760
15067
|
},
|
|
12761
|
-
"GoogleCloudContactcenterinsightsV1alpha1GcsSource": {
|
|
12762
|
-
"description": "A Cloud Storage source of conversation data.",
|
|
12763
|
-
"id": "GoogleCloudContactcenterinsightsV1alpha1GcsSource",
|
|
15068
|
+
"GoogleCloudContactcenterinsightsV1alpha1GcsSource": {
|
|
15069
|
+
"description": "A Cloud Storage source of conversation data.",
|
|
15070
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1GcsSource",
|
|
15071
|
+
"properties": {
|
|
15072
|
+
"audioUri": {
|
|
15073
|
+
"description": "Cloud Storage URI that points to a file that contains the conversation audio.",
|
|
15074
|
+
"type": "string"
|
|
15075
|
+
},
|
|
15076
|
+
"transcriptUri": {
|
|
15077
|
+
"description": "Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.",
|
|
15078
|
+
"type": "string"
|
|
15079
|
+
}
|
|
15080
|
+
},
|
|
15081
|
+
"type": "object"
|
|
15082
|
+
},
|
|
15083
|
+
"GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscript": {
|
|
15084
|
+
"description": "The conversation transcript for the chart.",
|
|
15085
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscript",
|
|
15086
|
+
"properties": {
|
|
15087
|
+
"conversationId": {
|
|
15088
|
+
"description": "The conversation id of the chart.",
|
|
15089
|
+
"type": "string"
|
|
15090
|
+
},
|
|
15091
|
+
"createTime": {
|
|
15092
|
+
"description": "Output only. The create time of the conversation.",
|
|
15093
|
+
"format": "google-datetime",
|
|
15094
|
+
"readOnly": true,
|
|
15095
|
+
"type": "string"
|
|
15096
|
+
},
|
|
15097
|
+
"messages": {
|
|
15098
|
+
"description": "Ordered list of messages, including user inputs and system responses.",
|
|
15099
|
+
"items": {
|
|
15100
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessage"
|
|
15101
|
+
},
|
|
15102
|
+
"type": "array"
|
|
15103
|
+
},
|
|
15104
|
+
"updateTime": {
|
|
15105
|
+
"description": "Output only. The update time of the conversation.",
|
|
15106
|
+
"format": "google-datetime",
|
|
15107
|
+
"readOnly": true,
|
|
15108
|
+
"type": "string"
|
|
15109
|
+
}
|
|
15110
|
+
},
|
|
15111
|
+
"type": "object"
|
|
15112
|
+
},
|
|
15113
|
+
"GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessage": {
|
|
15114
|
+
"description": "The message in the conversation.",
|
|
15115
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessage",
|
|
15116
|
+
"properties": {
|
|
15117
|
+
"createTime": {
|
|
15118
|
+
"description": "Output only. For user messages, this is the time at which the system received the message. For system messages, this is the time at which the system generated the message.",
|
|
15119
|
+
"format": "google-datetime",
|
|
15120
|
+
"readOnly": true,
|
|
15121
|
+
"type": "string"
|
|
15122
|
+
},
|
|
15123
|
+
"messageId": {
|
|
15124
|
+
"description": "The message id of the message.",
|
|
15125
|
+
"type": "string"
|
|
15126
|
+
},
|
|
15127
|
+
"systemMessageWrapper": {
|
|
15128
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageSystemMessages",
|
|
15129
|
+
"description": "A wrapper for system messages per turn."
|
|
15130
|
+
},
|
|
15131
|
+
"userMessage": {
|
|
15132
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageUserMessage",
|
|
15133
|
+
"description": "A message from the user that is interacting with the system."
|
|
15134
|
+
}
|
|
15135
|
+
},
|
|
15136
|
+
"type": "object"
|
|
15137
|
+
},
|
|
15138
|
+
"GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageSystemMessage": {
|
|
15139
|
+
"description": "A message from the system in response to the user. This message can also be a message from the user as historical context for multiturn conversations with the system.",
|
|
15140
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageSystemMessage",
|
|
15141
|
+
"properties": {
|
|
15142
|
+
"chartSpec": {
|
|
15143
|
+
"additionalProperties": {
|
|
15144
|
+
"description": "Properties of the object.",
|
|
15145
|
+
"type": "any"
|
|
15146
|
+
},
|
|
15147
|
+
"description": "Chart spec from LLM",
|
|
15148
|
+
"type": "object"
|
|
15149
|
+
},
|
|
15150
|
+
"generatedSqlQuery": {
|
|
15151
|
+
"description": "Raw SQL from LLM, before templatization",
|
|
15152
|
+
"type": "string"
|
|
15153
|
+
},
|
|
15154
|
+
"textMessage": {
|
|
15155
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageSystemMessageTextOutput",
|
|
15156
|
+
"description": "A direct natural language response to the user message."
|
|
15157
|
+
},
|
|
15158
|
+
"userProvidedChartSpec": {
|
|
15159
|
+
"additionalProperties": {
|
|
15160
|
+
"description": "Properties of the object.",
|
|
15161
|
+
"type": "any"
|
|
15162
|
+
},
|
|
15163
|
+
"description": "Optional. User provided chart spec",
|
|
15164
|
+
"type": "object"
|
|
15165
|
+
},
|
|
15166
|
+
"userProvidedSqlQuery": {
|
|
15167
|
+
"description": "Optional. User provided SQL query",
|
|
15168
|
+
"type": "string"
|
|
15169
|
+
}
|
|
15170
|
+
},
|
|
15171
|
+
"type": "object"
|
|
15172
|
+
},
|
|
15173
|
+
"GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageSystemMessageTextOutput": {
|
|
15174
|
+
"description": "A text output message from the system.",
|
|
15175
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageSystemMessageTextOutput",
|
|
15176
|
+
"properties": {
|
|
15177
|
+
"text": {
|
|
15178
|
+
"description": "The parts of the message.",
|
|
15179
|
+
"items": {
|
|
15180
|
+
"type": "string"
|
|
15181
|
+
},
|
|
15182
|
+
"type": "array"
|
|
15183
|
+
},
|
|
15184
|
+
"textType": {
|
|
15185
|
+
"description": "The type of the text message.",
|
|
15186
|
+
"enum": [
|
|
15187
|
+
"TYPE_UNSPECIFIED",
|
|
15188
|
+
"THOUGHT",
|
|
15189
|
+
"FINAL_RESPONSE",
|
|
15190
|
+
"PROGRESS"
|
|
15191
|
+
],
|
|
15192
|
+
"enumDescriptions": [
|
|
15193
|
+
"The default text type.",
|
|
15194
|
+
"The text is a thinking plan generated by the thinking tool.",
|
|
15195
|
+
"The text is a final response to the user question.",
|
|
15196
|
+
"The text is an informational message about the agent's progress, such as a tool being invoked. This is distinct from the agent's internal thought process (`THOUGHT`) and the final answer to the user (`FINAL_RESPONSE`). These messages provide insight into the agent's actions."
|
|
15197
|
+
],
|
|
15198
|
+
"type": "string"
|
|
15199
|
+
}
|
|
15200
|
+
},
|
|
15201
|
+
"type": "object"
|
|
15202
|
+
},
|
|
15203
|
+
"GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageSystemMessages": {
|
|
15204
|
+
"description": "A wrapper for system messages per turn.",
|
|
15205
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageSystemMessages",
|
|
15206
|
+
"properties": {
|
|
15207
|
+
"systemMessages": {
|
|
15208
|
+
"description": "A message from the system in response to the user.",
|
|
15209
|
+
"items": {
|
|
15210
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageSystemMessage"
|
|
15211
|
+
},
|
|
15212
|
+
"type": "array"
|
|
15213
|
+
}
|
|
15214
|
+
},
|
|
15215
|
+
"type": "object"
|
|
15216
|
+
},
|
|
15217
|
+
"GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageUserMessage": {
|
|
15218
|
+
"description": "The user message.",
|
|
15219
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscriptMessageUserMessage",
|
|
15220
|
+
"properties": {
|
|
15221
|
+
"text": {
|
|
15222
|
+
"description": "A message from the user that is interacting with the system.",
|
|
15223
|
+
"type": "string"
|
|
15224
|
+
}
|
|
15225
|
+
},
|
|
15226
|
+
"type": "object"
|
|
15227
|
+
},
|
|
15228
|
+
"GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightsMetadata": {
|
|
15229
|
+
"description": "The metadata for generative insights.",
|
|
15230
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightsMetadata",
|
|
15231
|
+
"properties": {
|
|
15232
|
+
"errorMessages": {
|
|
15233
|
+
"description": "The error message when the generative insights request fails.",
|
|
15234
|
+
"items": {
|
|
15235
|
+
"$ref": "GoogleRpcStatus"
|
|
15236
|
+
},
|
|
15237
|
+
"type": "array"
|
|
15238
|
+
}
|
|
15239
|
+
},
|
|
15240
|
+
"type": "object"
|
|
15241
|
+
},
|
|
15242
|
+
"GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightsResponse": {
|
|
15243
|
+
"description": "The response for generative insights.",
|
|
15244
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightsResponse",
|
|
15245
|
+
"properties": {
|
|
15246
|
+
"generativeResponses": {
|
|
15247
|
+
"description": "The full list of generative responses. Each response is ordered by time.",
|
|
15248
|
+
"items": {
|
|
15249
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightsResponseGenerativeResponse"
|
|
15250
|
+
},
|
|
15251
|
+
"type": "array"
|
|
15252
|
+
},
|
|
15253
|
+
"transcript": {
|
|
15254
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightConversationTranscript",
|
|
15255
|
+
"description": "The transcript of the generative insights conversation."
|
|
15256
|
+
}
|
|
15257
|
+
},
|
|
15258
|
+
"type": "object"
|
|
15259
|
+
},
|
|
15260
|
+
"GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightsResponseGenerativeResponse": {
|
|
15261
|
+
"description": "Wrapper for storing the generative response for a chart.",
|
|
15262
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightsResponseGenerativeResponse",
|
|
15263
|
+
"properties": {
|
|
15264
|
+
"chartSpec": {
|
|
15265
|
+
"additionalProperties": {
|
|
15266
|
+
"description": "Properties of the object.",
|
|
15267
|
+
"type": "any"
|
|
15268
|
+
},
|
|
15269
|
+
"description": "The chart spec for the data. This will be specified in the vega-lite or vega format.",
|
|
15270
|
+
"type": "object"
|
|
15271
|
+
},
|
|
15272
|
+
"generatedSqlQuery": {
|
|
15273
|
+
"description": "The generated SQL query from the LLM. Will be populated during the chart building phase. The generated SQL will be cached in the corresponding chart resource.",
|
|
15274
|
+
"type": "string"
|
|
15275
|
+
},
|
|
15276
|
+
"textMessage": {
|
|
15277
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightsResponseGenerativeResponseTextOutput",
|
|
15278
|
+
"description": "The text output from the LLM. Will be populated during the chart building phase. For a reloaded chart, this will NOT be populated. May contain THOUGHT or a FINAL response or some in-progress response."
|
|
15279
|
+
},
|
|
15280
|
+
"textOutput": {
|
|
15281
|
+
"deprecated": true,
|
|
15282
|
+
"description": "The text output from the LLM. Will be populated during the chart building phase. For a reloaded chart, this will NOT be populated. May contain THOUGHT or a FINAL response or some in-progress response.",
|
|
15283
|
+
"type": "string"
|
|
15284
|
+
}
|
|
15285
|
+
},
|
|
15286
|
+
"type": "object"
|
|
15287
|
+
},
|
|
15288
|
+
"GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightsResponseGenerativeResponseTextOutput": {
|
|
15289
|
+
"description": "Wrapper for text output.",
|
|
15290
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1GenerativeInsightsResponseGenerativeResponseTextOutput",
|
|
12764
15291
|
"properties": {
|
|
12765
|
-
"
|
|
12766
|
-
"description": "
|
|
15292
|
+
"text": {
|
|
15293
|
+
"description": "The text output from the LLM.",
|
|
15294
|
+
"items": {
|
|
12767
15295
|
"type": "string"
|
|
12768
15296
|
},
|
|
12769
|
-
"
|
|
12770
|
-
|
|
15297
|
+
"type": "array"
|
|
15298
|
+
},
|
|
15299
|
+
"textType": {
|
|
15300
|
+
"description": "The type of text output.",
|
|
15301
|
+
"enum": [
|
|
15302
|
+
"TYPE_UNSPECIFIED",
|
|
15303
|
+
"THOUGHT",
|
|
15304
|
+
"FINAL_RESPONSE",
|
|
15305
|
+
"PROGRESS"
|
|
15306
|
+
],
|
|
15307
|
+
"enumDescriptions": [
|
|
15308
|
+
"The type is unspecified.",
|
|
15309
|
+
"The text is part of LLM reasoning.",
|
|
15310
|
+
"The text is the final answer from LLM.",
|
|
15311
|
+
"The text is an informational message about the agent's progress, such as a tool being invoked. This is distinct from the agent's internal thought process (`THOUGHT`) and the final answer to the user (`FINAL_RESPONSE`). These messages provide insight into the agent's actions."
|
|
15312
|
+
],
|
|
12771
15313
|
"type": "string"
|
|
12772
15314
|
}
|
|
12773
15315
|
},
|
|
@@ -13030,7 +15572,7 @@ true
|
|
|
13030
15572
|
"CHAT"
|
|
13031
15573
|
],
|
|
13032
15574
|
"enumDescriptions": [
|
|
13033
|
-
"Default value
|
|
15575
|
+
"Default value for unspecified.",
|
|
13034
15576
|
"The format for conversations that took place over the phone.",
|
|
13035
15577
|
"The format for conversations that took place over chat."
|
|
13036
15578
|
],
|
|
@@ -13293,7 +15835,7 @@ true
|
|
|
13293
15835
|
"CHAT"
|
|
13294
15836
|
],
|
|
13295
15837
|
"enumDescriptions": [
|
|
13296
|
-
"Default value
|
|
15838
|
+
"Default value for unspecified.",
|
|
13297
15839
|
"The format for conversations that took place over the phone.",
|
|
13298
15840
|
"The format for conversations that took place over chat."
|
|
13299
15841
|
],
|
|
@@ -13770,6 +16312,10 @@ true
|
|
|
13770
16312
|
"$ref": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointConversationMeasure",
|
|
13771
16313
|
"description": "The measure related to conversations."
|
|
13772
16314
|
},
|
|
16315
|
+
"dialogflowInteractionMeasure": {
|
|
16316
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure",
|
|
16317
|
+
"description": "The measure related to dialogflow interactions."
|
|
16318
|
+
},
|
|
13773
16319
|
"interval": {
|
|
13774
16320
|
"$ref": "GoogleTypeInterval",
|
|
13775
16321
|
"description": "The interval that this data point represents. * If this is the total data point, the interval is [starting create time, ending create time) from the request. * If this a data point from the time series, the interval is [time, time + time granularity from the request)."
|
|
@@ -13781,6 +16327,66 @@ true
|
|
|
13781
16327
|
"description": "The measure related to conversations.",
|
|
13782
16328
|
"id": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointConversationMeasure",
|
|
13783
16329
|
"properties": {
|
|
16330
|
+
"aaSupervisorAssignedConversationsCount": {
|
|
16331
|
+
"description": "The number of conversations that were assigned to an AA human supervisor.",
|
|
16332
|
+
"format": "int32",
|
|
16333
|
+
"type": "integer"
|
|
16334
|
+
},
|
|
16335
|
+
"aaSupervisorDroppedConversationsCount": {
|
|
16336
|
+
"description": "The number of conversations that were dropped, i.e. escalated but not assigned to an AA human supervisor.",
|
|
16337
|
+
"format": "int32",
|
|
16338
|
+
"type": "integer"
|
|
16339
|
+
},
|
|
16340
|
+
"aaSupervisorEscalatedConversationsCount": {
|
|
16341
|
+
"description": "The number of conversations that were escalated to an AA human supervisor for intervention.",
|
|
16342
|
+
"format": "int32",
|
|
16343
|
+
"type": "integer"
|
|
16344
|
+
},
|
|
16345
|
+
"aaSupervisorMonitoredConversationsCount": {
|
|
16346
|
+
"description": "The number of conversations scanned by the AA human supervisor.",
|
|
16347
|
+
"format": "int32",
|
|
16348
|
+
"type": "integer"
|
|
16349
|
+
},
|
|
16350
|
+
"aaSupervisorTransferredToHumanAgentConvCount": {
|
|
16351
|
+
"description": "The number of conversations transferred to a human agent.",
|
|
16352
|
+
"format": "int32",
|
|
16353
|
+
"type": "integer"
|
|
16354
|
+
},
|
|
16355
|
+
"aiCoachSuggestionAgentMessageTriggerCount": {
|
|
16356
|
+
"description": "Count of agent messages that triggered an Ai Coach Suggestion.",
|
|
16357
|
+
"format": "int32",
|
|
16358
|
+
"type": "integer"
|
|
16359
|
+
},
|
|
16360
|
+
"aiCoachSuggestionAgentUsageCount": {
|
|
16361
|
+
"description": "Count of Ai Coach Suggestion that has been used by agents.",
|
|
16362
|
+
"format": "int32",
|
|
16363
|
+
"type": "integer"
|
|
16364
|
+
},
|
|
16365
|
+
"aiCoachSuggestionAgentUsageRatio": {
|
|
16366
|
+
"description": "Proportion of Ai Coach Suggestion that has been used by agents.",
|
|
16367
|
+
"format": "double",
|
|
16368
|
+
"type": "number"
|
|
16369
|
+
},
|
|
16370
|
+
"aiCoachSuggestionCustomerMessageTriggerCount": {
|
|
16371
|
+
"description": "Count of customer messages that triggered an Ai Coach Suggestion.",
|
|
16372
|
+
"format": "int32",
|
|
16373
|
+
"type": "integer"
|
|
16374
|
+
},
|
|
16375
|
+
"aiCoachSuggestionCustomerMessageTriggerRatio": {
|
|
16376
|
+
"description": "Proportion of customer messages that triggered an Ai Coach Suggestion.",
|
|
16377
|
+
"format": "double",
|
|
16378
|
+
"type": "number"
|
|
16379
|
+
},
|
|
16380
|
+
"aiCoachSuggestionMessageTriggerCount": {
|
|
16381
|
+
"description": "Count of end_of_utterance trigger event messages that triggered an Ai Coach Suggestion.",
|
|
16382
|
+
"format": "int32",
|
|
16383
|
+
"type": "integer"
|
|
16384
|
+
},
|
|
16385
|
+
"aiCoachSuggestionMessageTriggerRatio": {
|
|
16386
|
+
"description": "Proportion of end_of_utterance trigger event messages that triggered an Ai Coach Suggestion.",
|
|
16387
|
+
"format": "double",
|
|
16388
|
+
"type": "number"
|
|
16389
|
+
},
|
|
13784
16390
|
"averageAgentSentimentScore": {
|
|
13785
16391
|
"description": "The average agent's sentiment score.",
|
|
13786
16392
|
"format": "float",
|
|
@@ -13816,22 +16422,187 @@ true
|
|
|
13816
16422
|
"format": "float",
|
|
13817
16423
|
"type": "number"
|
|
13818
16424
|
},
|
|
16425
|
+
"averageSummarizationSuggestionEditDistance": {
|
|
16426
|
+
"description": "Average edit distance of the summarization suggestions. Edit distance (also called as levenshtein distance) is calculated by summing up number of insertions, deletions and substitutions required to transform the summization feedback to the original summary suggestion.",
|
|
16427
|
+
"format": "double",
|
|
16428
|
+
"type": "number"
|
|
16429
|
+
},
|
|
16430
|
+
"averageSummarizationSuggestionNormalizedEditDistance": {
|
|
16431
|
+
"description": "Normalized Average edit distance of the summarization suggestions. Edit distance (also called as levenshtein distance) is calculated by summing up number of insertions, deletions and substitutions required to transform the summization feedback to the original summary suggestion. Normalized edit distance is the average of (edit distance / summary length).",
|
|
16432
|
+
"format": "double",
|
|
16433
|
+
"type": "number"
|
|
16434
|
+
},
|
|
13819
16435
|
"averageTurnCount": {
|
|
13820
16436
|
"description": "The average turn count.",
|
|
13821
16437
|
"format": "float",
|
|
13822
16438
|
"type": "number"
|
|
13823
16439
|
},
|
|
16440
|
+
"avgConversationClientTurnSentimentEma": {
|
|
16441
|
+
"description": "The exponential moving average of the sentiment score of client turns in the conversation.",
|
|
16442
|
+
"format": "double",
|
|
16443
|
+
"type": "number"
|
|
16444
|
+
},
|
|
16445
|
+
"containedConversationCount": {
|
|
16446
|
+
"description": "The number of conversations that were contained.",
|
|
16447
|
+
"format": "int32",
|
|
16448
|
+
"type": "integer"
|
|
16449
|
+
},
|
|
16450
|
+
"containedConversationRatio": {
|
|
16451
|
+
"description": "The percentage of conversations that were contained.",
|
|
16452
|
+
"format": "double",
|
|
16453
|
+
"type": "number"
|
|
16454
|
+
},
|
|
16455
|
+
"conversationAiCoachSuggestionCount": {
|
|
16456
|
+
"description": "Count of conversations that has Ai Coach Suggestions.",
|
|
16457
|
+
"format": "int32",
|
|
16458
|
+
"type": "integer"
|
|
16459
|
+
},
|
|
16460
|
+
"conversationAiCoachSuggestionRatio": {
|
|
16461
|
+
"description": "Proportion of conversations that has Ai Coach Suggestions.",
|
|
16462
|
+
"format": "double",
|
|
16463
|
+
"type": "number"
|
|
16464
|
+
},
|
|
13824
16465
|
"conversationCount": {
|
|
13825
16466
|
"description": "The conversation count.",
|
|
13826
16467
|
"format": "int32",
|
|
13827
16468
|
"type": "integer"
|
|
13828
16469
|
},
|
|
16470
|
+
"conversationSuggestedSummaryRatio": {
|
|
16471
|
+
"description": "Proportion of conversations that had a suggested summary.",
|
|
16472
|
+
"format": "double",
|
|
16473
|
+
"type": "number"
|
|
16474
|
+
},
|
|
16475
|
+
"conversationTotalAgentMessageCount": {
|
|
16476
|
+
"description": "The agent message count.",
|
|
16477
|
+
"format": "int32",
|
|
16478
|
+
"type": "integer"
|
|
16479
|
+
},
|
|
16480
|
+
"conversationTotalCustomerMessageCount": {
|
|
16481
|
+
"description": "The customer message count.",
|
|
16482
|
+
"format": "int32",
|
|
16483
|
+
"type": "integer"
|
|
16484
|
+
},
|
|
16485
|
+
"conversationalAgentsAverageAudioInAudioOutLatency": {
|
|
16486
|
+
"description": "The average latency of conversational agents' audio in audio out latency per interaction. This is computed as the average of the all the interactions' audio in audio out latencies in a conversation and averaged across conversations.",
|
|
16487
|
+
"format": "double",
|
|
16488
|
+
"type": "number"
|
|
16489
|
+
},
|
|
16490
|
+
"conversationalAgentsAverageEndToEndLatency": {
|
|
16491
|
+
"description": "The average latency of conversational agents' latency per interaction. This is computed as the average of the all the iteractions' end to end latencies in a conversation and averaged across conversations. The e2e latency is the time between the end of the user utterance and the start of the agent utterance on the interaction level.",
|
|
16492
|
+
"format": "double",
|
|
16493
|
+
"type": "number"
|
|
16494
|
+
},
|
|
16495
|
+
"conversationalAgentsAverageLlmCallLatency": {
|
|
16496
|
+
"description": "The average latency of conversational agents' LLM call latency per interaction. This is computed as the average of the all the interactions LLM call latencies in a conversation and averaged across conversations.",
|
|
16497
|
+
"format": "double",
|
|
16498
|
+
"type": "number"
|
|
16499
|
+
},
|
|
16500
|
+
"conversationalAgentsAverageTtsLatency": {
|
|
16501
|
+
"description": "The macro average latency of conversational agents' TTS latency per interaction. This is computed as the average of the all the interactions' TTS latencies in a conversation and averaged across conversations.",
|
|
16502
|
+
"format": "double",
|
|
16503
|
+
"type": "number"
|
|
16504
|
+
},
|
|
16505
|
+
"dialogflowAverageWebhookLatency": {
|
|
16506
|
+
"description": "Average latency of dialogflow webhook calls.",
|
|
16507
|
+
"format": "double",
|
|
16508
|
+
"type": "number"
|
|
16509
|
+
},
|
|
16510
|
+
"dialogflowConversationsEscalationCount": {
|
|
16511
|
+
"description": "count of conversations that was handed off from virtual agent to human agent.",
|
|
16512
|
+
"format": "double",
|
|
16513
|
+
"type": "number"
|
|
16514
|
+
},
|
|
16515
|
+
"dialogflowConversationsEscalationRatio": {
|
|
16516
|
+
"description": "Proportion of conversations that was handed off from virtual agent to human agent.",
|
|
16517
|
+
"format": "double",
|
|
16518
|
+
"type": "number"
|
|
16519
|
+
},
|
|
16520
|
+
"dialogflowInteractionsNoInputRatio": {
|
|
16521
|
+
"description": "Proportion of dialogflow interactions that has empty input.",
|
|
16522
|
+
"format": "double",
|
|
16523
|
+
"type": "number"
|
|
16524
|
+
},
|
|
16525
|
+
"dialogflowInteractionsNoMatchRatio": {
|
|
16526
|
+
"description": "Proportion of dialogflow interactions that has no intent match for the input.",
|
|
16527
|
+
"format": "double",
|
|
16528
|
+
"type": "number"
|
|
16529
|
+
},
|
|
16530
|
+
"dialogflowWebhookFailureRatio": {
|
|
16531
|
+
"description": "Proportion of dialogflow webhook calls that failed.",
|
|
16532
|
+
"format": "double",
|
|
16533
|
+
"type": "number"
|
|
16534
|
+
},
|
|
16535
|
+
"dialogflowWebhookTimeoutRatio": {
|
|
16536
|
+
"description": "Proportion of dialogflow webhook calls that timed out.",
|
|
16537
|
+
"format": "double",
|
|
16538
|
+
"type": "number"
|
|
16539
|
+
},
|
|
16540
|
+
"knowledgeAssistNegativeFeedbackRatio": {
|
|
16541
|
+
"description": "Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries that had negative feedback.",
|
|
16542
|
+
"format": "double",
|
|
16543
|
+
"type": "number"
|
|
16544
|
+
},
|
|
16545
|
+
"knowledgeAssistPositiveFeedbackRatio": {
|
|
16546
|
+
"description": "Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries that had positive feedback.",
|
|
16547
|
+
"format": "double",
|
|
16548
|
+
"type": "number"
|
|
16549
|
+
},
|
|
16550
|
+
"knowledgeAssistResultCount": {
|
|
16551
|
+
"description": "Count of knowledge assist results (Proactive Generative Knowledge Assist) shown to the user.",
|
|
16552
|
+
"format": "int32",
|
|
16553
|
+
"type": "integer"
|
|
16554
|
+
},
|
|
16555
|
+
"knowledgeAssistUriClickRatio": {
|
|
16556
|
+
"description": "Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries that had a URL clicked.",
|
|
16557
|
+
"format": "double",
|
|
16558
|
+
"type": "number"
|
|
16559
|
+
},
|
|
16560
|
+
"knowledgeSearchAgentQuerySourceRatio": {
|
|
16561
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries made by the agent compared to the total number of knowledge search queries made.",
|
|
16562
|
+
"format": "double",
|
|
16563
|
+
"type": "number"
|
|
16564
|
+
},
|
|
16565
|
+
"knowledgeSearchNegativeFeedbackRatio": {
|
|
16566
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries that had negative feedback.",
|
|
16567
|
+
"format": "double",
|
|
16568
|
+
"type": "number"
|
|
16569
|
+
},
|
|
16570
|
+
"knowledgeSearchPositiveFeedbackRatio": {
|
|
16571
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries that had positive feedback.",
|
|
16572
|
+
"format": "double",
|
|
16573
|
+
"type": "number"
|
|
16574
|
+
},
|
|
16575
|
+
"knowledgeSearchResultCount": {
|
|
16576
|
+
"description": "Count of knowledge search results (Generative Knowledge Assist) shown to the user.",
|
|
16577
|
+
"format": "int32",
|
|
16578
|
+
"type": "integer"
|
|
16579
|
+
},
|
|
16580
|
+
"knowledgeSearchSuggestedQuerySourceRatio": {
|
|
16581
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries suggested compared to the total number of knowledge search queries made.",
|
|
16582
|
+
"format": "double",
|
|
16583
|
+
"type": "number"
|
|
16584
|
+
},
|
|
16585
|
+
"knowledgeSearchUriClickRatio": {
|
|
16586
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries that had a URL clicked.",
|
|
16587
|
+
"format": "double",
|
|
16588
|
+
"type": "number"
|
|
16589
|
+
},
|
|
13829
16590
|
"qaTagScores": {
|
|
13830
16591
|
"description": "Average QA normalized score for all the tags.",
|
|
13831
16592
|
"items": {
|
|
13832
16593
|
"$ref": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointConversationMeasureQaTagScore"
|
|
13833
16594
|
},
|
|
13834
16595
|
"type": "array"
|
|
16596
|
+
},
|
|
16597
|
+
"summarizationSuggestionEditRatio": {
|
|
16598
|
+
"description": "Proportion of summarization suggestions that were manually edited.",
|
|
16599
|
+
"format": "double",
|
|
16600
|
+
"type": "number"
|
|
16601
|
+
},
|
|
16602
|
+
"summarizationSuggestionResultCount": {
|
|
16603
|
+
"description": "Count of summarization suggestions results.",
|
|
16604
|
+
"format": "int32",
|
|
16605
|
+
"type": "integer"
|
|
13835
16606
|
}
|
|
13836
16607
|
},
|
|
13837
16608
|
"type": "object"
|
|
@@ -13852,6 +16623,55 @@ true
|
|
|
13852
16623
|
},
|
|
13853
16624
|
"type": "object"
|
|
13854
16625
|
},
|
|
16626
|
+
"GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure": {
|
|
16627
|
+
"description": "The measure related to dialogflow interactions.",
|
|
16628
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointDialogflowInteractionMeasure",
|
|
16629
|
+
"properties": {
|
|
16630
|
+
"percentileAudioInAudioOutLatency": {
|
|
16631
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
16632
|
+
"description": "The percentile result for audio in audio out latency in milliseconds per dialogflow interaction level."
|
|
16633
|
+
},
|
|
16634
|
+
"percentileEndToEndLatency": {
|
|
16635
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
16636
|
+
"description": "The percentile result for end to end chat latency in milliseconds per dialogflow interaction level."
|
|
16637
|
+
},
|
|
16638
|
+
"percentileLlmCallLatency": {
|
|
16639
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
16640
|
+
"description": "The percentile result for LLM latency in milliseconds per dialogflow interaction level."
|
|
16641
|
+
},
|
|
16642
|
+
"percentileToolUseLatency": {
|
|
16643
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
16644
|
+
"description": "The percentile result for tool use latency in milliseconds per dialogflow interaction level."
|
|
16645
|
+
},
|
|
16646
|
+
"percentileTtsLatency": {
|
|
16647
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
16648
|
+
"description": "The percentile result for TTS latency in milliseconds per dialogflow interaction level."
|
|
16649
|
+
}
|
|
16650
|
+
},
|
|
16651
|
+
"type": "object"
|
|
16652
|
+
},
|
|
16653
|
+
"GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult": {
|
|
16654
|
+
"description": "The percentile result. Currently supported percentiles are 50th, 90th, and 99th.",
|
|
16655
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceDataPointPercentileResult",
|
|
16656
|
+
"properties": {
|
|
16657
|
+
"p50": {
|
|
16658
|
+
"description": "The 50th percentile value.",
|
|
16659
|
+
"format": "double",
|
|
16660
|
+
"type": "number"
|
|
16661
|
+
},
|
|
16662
|
+
"p90": {
|
|
16663
|
+
"description": "The 90th percentile value.",
|
|
16664
|
+
"format": "double",
|
|
16665
|
+
"type": "number"
|
|
16666
|
+
},
|
|
16667
|
+
"p99": {
|
|
16668
|
+
"description": "The 99th percentile value.",
|
|
16669
|
+
"format": "double",
|
|
16670
|
+
"type": "number"
|
|
16671
|
+
}
|
|
16672
|
+
},
|
|
16673
|
+
"type": "object"
|
|
16674
|
+
},
|
|
13855
16675
|
"GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceTimeSeries": {
|
|
13856
16676
|
"description": "A time series of metric values.",
|
|
13857
16677
|
"id": "GoogleCloudContactcenterinsightsV1alpha1QueryMetricsResponseSliceTimeSeries",
|
|
@@ -14139,44 +16959,155 @@ true
|
|
|
14139
16959
|
},
|
|
14140
16960
|
"type": "object"
|
|
14141
16961
|
},
|
|
14142
|
-
"GoogleCloudContactcenterinsightsV1alpha1SmartReplyData": {
|
|
14143
|
-
"description": "Agent Assist Smart Reply data.",
|
|
14144
|
-
"id": "GoogleCloudContactcenterinsightsV1alpha1SmartReplyData",
|
|
16962
|
+
"GoogleCloudContactcenterinsightsV1alpha1SmartReplyData": {
|
|
16963
|
+
"description": "Agent Assist Smart Reply data.",
|
|
16964
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1SmartReplyData",
|
|
16965
|
+
"properties": {
|
|
16966
|
+
"confidenceScore": {
|
|
16967
|
+
"description": "The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).",
|
|
16968
|
+
"format": "double",
|
|
16969
|
+
"type": "number"
|
|
16970
|
+
},
|
|
16971
|
+
"metadata": {
|
|
16972
|
+
"additionalProperties": {
|
|
16973
|
+
"type": "string"
|
|
16974
|
+
},
|
|
16975
|
+
"description": "Map that contains metadata about the Smart Reply and the document from which it originates.",
|
|
16976
|
+
"type": "object"
|
|
16977
|
+
},
|
|
16978
|
+
"queryRecord": {
|
|
16979
|
+
"description": "The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}",
|
|
16980
|
+
"type": "string"
|
|
16981
|
+
},
|
|
16982
|
+
"reply": {
|
|
16983
|
+
"description": "The content of the reply.",
|
|
16984
|
+
"type": "string"
|
|
16985
|
+
}
|
|
16986
|
+
},
|
|
16987
|
+
"type": "object"
|
|
16988
|
+
},
|
|
16989
|
+
"GoogleCloudContactcenterinsightsV1alpha1SpeechConfig": {
|
|
16990
|
+
"description": "Speech-to-Text configuration. Speech-to-Text settings are applied to conversations ingested from the `UploadConversation` and `IngestConversations` endpoints, including conversation coming from CCAI Platform. They are not applied to conversations ingested from the `CreateConversation` endpoint.",
|
|
16991
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1SpeechConfig",
|
|
16992
|
+
"properties": {
|
|
16993
|
+
"disableWordTimeOffsets": {
|
|
16994
|
+
"description": "Whether to disable word time offsets. If true, the `enable_word_time_offsets` field in the recognition config will be set to false.",
|
|
16995
|
+
"type": "boolean"
|
|
16996
|
+
},
|
|
16997
|
+
"speechRecognizer": {
|
|
16998
|
+
"description": "The fully-qualified Speech Recognizer resource name. Format: `projects/{project_id}/locations/{location}/recognizer/{recognizer}`",
|
|
16999
|
+
"type": "string"
|
|
17000
|
+
}
|
|
17001
|
+
},
|
|
17002
|
+
"type": "object"
|
|
17003
|
+
},
|
|
17004
|
+
"GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadata": {
|
|
17005
|
+
"description": "Metadata for testing correlation config.",
|
|
17006
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadata",
|
|
17007
|
+
"properties": {
|
|
17008
|
+
"createTime": {
|
|
17009
|
+
"description": "Output only. The time the operation was created.",
|
|
17010
|
+
"format": "google-datetime",
|
|
17011
|
+
"readOnly": true,
|
|
17012
|
+
"type": "string"
|
|
17013
|
+
},
|
|
17014
|
+
"dataset": {
|
|
17015
|
+
"description": "The dataset used for sampling conversations.",
|
|
17016
|
+
"type": "string"
|
|
17017
|
+
},
|
|
17018
|
+
"stats": {
|
|
17019
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStats",
|
|
17020
|
+
"description": "The statistics for the operation."
|
|
17021
|
+
}
|
|
17022
|
+
},
|
|
17023
|
+
"type": "object"
|
|
17024
|
+
},
|
|
17025
|
+
"GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStats": {
|
|
17026
|
+
"description": "Statistics for TestCorrelationConfig operation.",
|
|
17027
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStats",
|
|
17028
|
+
"properties": {
|
|
17029
|
+
"conversationCorrelationErrors": {
|
|
17030
|
+
"description": "A list of errors that occurred during correlation, one for each conversation that failed.",
|
|
17031
|
+
"items": {
|
|
17032
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError"
|
|
17033
|
+
},
|
|
17034
|
+
"type": "array"
|
|
17035
|
+
},
|
|
17036
|
+
"correlatedConversationsCount": {
|
|
17037
|
+
"description": "The number of conversations correlated.",
|
|
17038
|
+
"format": "int32",
|
|
17039
|
+
"type": "integer"
|
|
17040
|
+
},
|
|
17041
|
+
"failedConversationsCount": {
|
|
17042
|
+
"description": "The number of conversations that failed correlation.",
|
|
17043
|
+
"format": "int32",
|
|
17044
|
+
"type": "integer"
|
|
17045
|
+
},
|
|
17046
|
+
"partialErrors": {
|
|
17047
|
+
"description": "Partial errors during test correlation config operation that might cause the operation output to be incomplete.",
|
|
17048
|
+
"items": {
|
|
17049
|
+
"$ref": "GoogleRpcStatus"
|
|
17050
|
+
},
|
|
17051
|
+
"type": "array"
|
|
17052
|
+
},
|
|
17053
|
+
"sampledConversationsCount": {
|
|
17054
|
+
"description": "The number of conversations sampled.",
|
|
17055
|
+
"format": "int32",
|
|
17056
|
+
"type": "integer"
|
|
17057
|
+
}
|
|
17058
|
+
},
|
|
17059
|
+
"type": "object"
|
|
17060
|
+
},
|
|
17061
|
+
"GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError": {
|
|
17062
|
+
"description": "An error that occurred during correlation for a specific conversation.",
|
|
17063
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError",
|
|
14145
17064
|
"properties": {
|
|
14146
|
-
"
|
|
14147
|
-
"description": "The
|
|
14148
|
-
"format": "double",
|
|
14149
|
-
"type": "number"
|
|
14150
|
-
},
|
|
14151
|
-
"metadata": {
|
|
14152
|
-
"additionalProperties": {
|
|
17065
|
+
"conversation": {
|
|
17066
|
+
"description": "The conversation resource name that had an error during correlation.",
|
|
14153
17067
|
"type": "string"
|
|
14154
17068
|
},
|
|
14155
|
-
"
|
|
17069
|
+
"status": {
|
|
17070
|
+
"$ref": "GoogleRpcStatus",
|
|
17071
|
+
"description": "The error status."
|
|
17072
|
+
}
|
|
17073
|
+
},
|
|
14156
17074
|
"type": "object"
|
|
14157
17075
|
},
|
|
14158
|
-
"
|
|
14159
|
-
"description": "The
|
|
14160
|
-
"
|
|
17076
|
+
"GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponse": {
|
|
17077
|
+
"description": "The response of testing correlation config.",
|
|
17078
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponse",
|
|
17079
|
+
"properties": {
|
|
17080
|
+
"detailedResults": {
|
|
17081
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponseDetailedCorrelationResults",
|
|
17082
|
+
"description": "Results for the DETAILED_SYNC execution mode."
|
|
14161
17083
|
},
|
|
14162
|
-
"
|
|
14163
|
-
"description": "
|
|
14164
|
-
"
|
|
17084
|
+
"partialErrors": {
|
|
17085
|
+
"description": "Partial errors during test correlation config operation that might cause the operation output to be incomplete.",
|
|
17086
|
+
"items": {
|
|
17087
|
+
"$ref": "GoogleRpcStatus"
|
|
17088
|
+
},
|
|
17089
|
+
"type": "array"
|
|
14165
17090
|
}
|
|
14166
17091
|
},
|
|
14167
17092
|
"type": "object"
|
|
14168
17093
|
},
|
|
14169
|
-
"
|
|
14170
|
-
"description": "
|
|
14171
|
-
"id": "
|
|
17094
|
+
"GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponseDetailedCorrelationResults": {
|
|
17095
|
+
"description": "Wrapper for detailed, step-by-step results.",
|
|
17096
|
+
"id": "GoogleCloudContactcenterinsightsV1alpha1TestCorrelationConfigResponseDetailedCorrelationResults",
|
|
14172
17097
|
"properties": {
|
|
14173
|
-
"
|
|
14174
|
-
"description": "
|
|
14175
|
-
"
|
|
17098
|
+
"constraintResults": {
|
|
17099
|
+
"description": "A list of constraint evaluation results for each pair of conversations.",
|
|
17100
|
+
"items": {
|
|
17101
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1ConstraintEvaluationResult"
|
|
14176
17102
|
},
|
|
14177
|
-
"
|
|
14178
|
-
|
|
14179
|
-
"
|
|
17103
|
+
"type": "array"
|
|
17104
|
+
},
|
|
17105
|
+
"joinKeyResults": {
|
|
17106
|
+
"description": "A list of join key correlation results for each conversation tested.",
|
|
17107
|
+
"items": {
|
|
17108
|
+
"$ref": "GoogleCloudContactcenterinsightsV1alpha1ConversationCorrelationResult"
|
|
17109
|
+
},
|
|
17110
|
+
"type": "array"
|
|
14180
17111
|
}
|
|
14181
17112
|
},
|
|
14182
17113
|
"type": "object"
|
|
@@ -15049,6 +17980,47 @@ true
|
|
|
15049
17980
|
},
|
|
15050
17981
|
"type": "object"
|
|
15051
17982
|
},
|
|
17983
|
+
"GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResult": {
|
|
17984
|
+
"description": "The result of testing a constraint expression on a pair of conversations.",
|
|
17985
|
+
"id": "GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResult",
|
|
17986
|
+
"properties": {
|
|
17987
|
+
"conversationA": {
|
|
17988
|
+
"description": "The first conversation resource name.",
|
|
17989
|
+
"type": "string"
|
|
17990
|
+
},
|
|
17991
|
+
"conversationB": {
|
|
17992
|
+
"description": "The second conversation resource name.",
|
|
17993
|
+
"type": "string"
|
|
17994
|
+
},
|
|
17995
|
+
"ruleConstraintResults": {
|
|
17996
|
+
"description": "The results for each applicable constraint rule.",
|
|
17997
|
+
"items": {
|
|
17998
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResultRuleConstraintResult"
|
|
17999
|
+
},
|
|
18000
|
+
"type": "array"
|
|
18001
|
+
}
|
|
18002
|
+
},
|
|
18003
|
+
"type": "object"
|
|
18004
|
+
},
|
|
18005
|
+
"GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResultRuleConstraintResult": {
|
|
18006
|
+
"description": "The result of a single constraint rule on the pair of conversations.",
|
|
18007
|
+
"id": "GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResultRuleConstraintResult",
|
|
18008
|
+
"properties": {
|
|
18009
|
+
"constraintMet": {
|
|
18010
|
+
"description": "Whether the constraint expression evaluated to true for (A, B) or (B, A).",
|
|
18011
|
+
"type": "boolean"
|
|
18012
|
+
},
|
|
18013
|
+
"error": {
|
|
18014
|
+
"$ref": "GoogleRpcStatus",
|
|
18015
|
+
"description": "The error status if the constraint expression failed to evaluate."
|
|
18016
|
+
},
|
|
18017
|
+
"ruleId": {
|
|
18018
|
+
"description": "The rule ID.",
|
|
18019
|
+
"type": "string"
|
|
18020
|
+
}
|
|
18021
|
+
},
|
|
18022
|
+
"type": "object"
|
|
18023
|
+
},
|
|
15052
18024
|
"GoogleCloudContactcenterinsightsV1mainConversation": {
|
|
15053
18025
|
"description": "The conversation resource.",
|
|
15054
18026
|
"id": "GoogleCloudContactcenterinsightsV1mainConversation",
|
|
@@ -15061,6 +18033,11 @@ true
|
|
|
15061
18033
|
"$ref": "GoogleCloudContactcenterinsightsV1mainConversationCallMetadata",
|
|
15062
18034
|
"description": "Call-specific metadata."
|
|
15063
18035
|
},
|
|
18036
|
+
"correlationInfo": {
|
|
18037
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainConversationCorrelationInfo",
|
|
18038
|
+
"description": "Output only. Info for correlating across conversations.",
|
|
18039
|
+
"readOnly": true
|
|
18040
|
+
},
|
|
15064
18041
|
"createTime": {
|
|
15065
18042
|
"description": "Output only. The time at which the conversation was created.",
|
|
15066
18043
|
"format": "google-datetime",
|
|
@@ -15112,14 +18089,14 @@ true
|
|
|
15112
18089
|
"readOnly": true
|
|
15113
18090
|
},
|
|
15114
18091
|
"medium": {
|
|
15115
|
-
"description": "Immutable. The conversation medium
|
|
18092
|
+
"description": "Immutable. The conversation medium.",
|
|
15116
18093
|
"enum": [
|
|
15117
18094
|
"MEDIUM_UNSPECIFIED",
|
|
15118
18095
|
"PHONE_CALL",
|
|
15119
18096
|
"CHAT"
|
|
15120
18097
|
],
|
|
15121
18098
|
"enumDescriptions": [
|
|
15122
|
-
"Default value
|
|
18099
|
+
"Default value for unspecified.",
|
|
15123
18100
|
"The format for conversations that took place over the phone.",
|
|
15124
18101
|
"The format for conversations that took place over chat."
|
|
15125
18102
|
],
|
|
@@ -15196,6 +18173,82 @@ true
|
|
|
15196
18173
|
},
|
|
15197
18174
|
"type": "object"
|
|
15198
18175
|
},
|
|
18176
|
+
"GoogleCloudContactcenterinsightsV1mainConversationCorrelationInfo": {
|
|
18177
|
+
"description": "Info for correlating across conversations.",
|
|
18178
|
+
"id": "GoogleCloudContactcenterinsightsV1mainConversationCorrelationInfo",
|
|
18179
|
+
"properties": {
|
|
18180
|
+
"correlationTypes": {
|
|
18181
|
+
"description": "Output only. The correlation types of this conversation. A single conversation can have multiple correlation types. For example a conversation that only has a single segment is both a SEGMENT and a FULL_CONVERSATION.",
|
|
18182
|
+
"items": {
|
|
18183
|
+
"enum": [
|
|
18184
|
+
"CORRELATION_TYPE_UNSPECIFIED",
|
|
18185
|
+
"SEGMENT",
|
|
18186
|
+
"PARTIAL",
|
|
18187
|
+
"FULL",
|
|
18188
|
+
"SYNTHETIC"
|
|
18189
|
+
],
|
|
18190
|
+
"enumDescriptions": [
|
|
18191
|
+
"Default value for unspecified.",
|
|
18192
|
+
"This conversation represents a segment of a full conversation. The lowest level of granularity.",
|
|
18193
|
+
"This conversation represents a partial conversation of potentially multiple segments but is not a full conversation.",
|
|
18194
|
+
"This conversation represents a full conversation of potentially multiple segments.",
|
|
18195
|
+
"This conversation represents a synthetic conversation."
|
|
18196
|
+
],
|
|
18197
|
+
"type": "string"
|
|
18198
|
+
},
|
|
18199
|
+
"readOnly": true,
|
|
18200
|
+
"type": "array"
|
|
18201
|
+
},
|
|
18202
|
+
"fullConversationCorrelationId": {
|
|
18203
|
+
"description": "Output only. The full conversation correlation id this conversation is a segment of.",
|
|
18204
|
+
"readOnly": true,
|
|
18205
|
+
"type": "string"
|
|
18206
|
+
},
|
|
18207
|
+
"mergedFullConversationCorrelationId": {
|
|
18208
|
+
"description": "Output only. The full conversation correlation id this conversation is a merged conversation of.",
|
|
18209
|
+
"readOnly": true,
|
|
18210
|
+
"type": "string"
|
|
18211
|
+
}
|
|
18212
|
+
},
|
|
18213
|
+
"type": "object"
|
|
18214
|
+
},
|
|
18215
|
+
"GoogleCloudContactcenterinsightsV1mainConversationCorrelationResult": {
|
|
18216
|
+
"description": "The result of testing correlation config on a single conversation.",
|
|
18217
|
+
"id": "GoogleCloudContactcenterinsightsV1mainConversationCorrelationResult",
|
|
18218
|
+
"properties": {
|
|
18219
|
+
"conversation": {
|
|
18220
|
+
"description": "The conversation resource name.",
|
|
18221
|
+
"type": "string"
|
|
18222
|
+
},
|
|
18223
|
+
"ruleResults": {
|
|
18224
|
+
"description": "The results for each correlation rule.",
|
|
18225
|
+
"items": {
|
|
18226
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainConversationCorrelationResultRuleCorrelationResult"
|
|
18227
|
+
},
|
|
18228
|
+
"type": "array"
|
|
18229
|
+
}
|
|
18230
|
+
},
|
|
18231
|
+
"type": "object"
|
|
18232
|
+
},
|
|
18233
|
+
"GoogleCloudContactcenterinsightsV1mainConversationCorrelationResultRuleCorrelationResult": {
|
|
18234
|
+
"description": "The result of a single correlation rule.",
|
|
18235
|
+
"id": "GoogleCloudContactcenterinsightsV1mainConversationCorrelationResultRuleCorrelationResult",
|
|
18236
|
+
"properties": {
|
|
18237
|
+
"correlationId": {
|
|
18238
|
+
"description": "The correlation ID generated by the join key expression.",
|
|
18239
|
+
"type": "string"
|
|
18240
|
+
},
|
|
18241
|
+
"error": {
|
|
18242
|
+
"$ref": "GoogleRpcStatus",
|
|
18243
|
+
"description": "The error status if the join key expression failed to evaluate."
|
|
18244
|
+
},
|
|
18245
|
+
"ruleId": {
|
|
18246
|
+
"description": "The rule ID.",
|
|
18247
|
+
"type": "string"
|
|
18248
|
+
}
|
|
18249
|
+
},
|
|
18250
|
+
"type": "object"
|
|
18251
|
+
},
|
|
15199
18252
|
"GoogleCloudContactcenterinsightsV1mainConversationDataSource": {
|
|
15200
18253
|
"description": "The conversation source, which is a combination of transcript and audio.",
|
|
15201
18254
|
"id": "GoogleCloudContactcenterinsightsV1mainConversationDataSource",
|
|
@@ -16499,33 +19552,268 @@ true
|
|
|
16499
19552
|
"description": "Name of the resource to be labeled. Supported resources are: * `projects/{project}/locations/{location}/qaScorecards/{scorecard}/revisions/{revision}/qaQuestions/{question}` * `projects/{project}/locations/{location}/issueModels/{issue_model}` * `projects/{project}/locations/{location}/generators/{generator_id}`",
|
|
16500
19553
|
"type": "string"
|
|
16501
19554
|
},
|
|
16502
|
-
"name": {
|
|
16503
|
-
"description": "Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}",
|
|
19555
|
+
"name": {
|
|
19556
|
+
"description": "Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}",
|
|
19557
|
+
"type": "string"
|
|
19558
|
+
},
|
|
19559
|
+
"qaAnswerLabel": {
|
|
19560
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainQaAnswerAnswerValue",
|
|
19561
|
+
"description": "QaAnswer label used for Quality AI example conversations."
|
|
19562
|
+
},
|
|
19563
|
+
"updateTime": {
|
|
19564
|
+
"description": "Output only. Update time of the label.",
|
|
19565
|
+
"format": "google-datetime",
|
|
19566
|
+
"readOnly": true,
|
|
19567
|
+
"type": "string"
|
|
19568
|
+
}
|
|
19569
|
+
},
|
|
19570
|
+
"type": "object"
|
|
19571
|
+
},
|
|
19572
|
+
"GoogleCloudContactcenterinsightsV1mainGcsSource": {
|
|
19573
|
+
"description": "A Cloud Storage source of conversation data.",
|
|
19574
|
+
"id": "GoogleCloudContactcenterinsightsV1mainGcsSource",
|
|
19575
|
+
"properties": {
|
|
19576
|
+
"audioUri": {
|
|
19577
|
+
"description": "Cloud Storage URI that points to a file that contains the conversation audio.",
|
|
19578
|
+
"type": "string"
|
|
19579
|
+
},
|
|
19580
|
+
"transcriptUri": {
|
|
19581
|
+
"description": "Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.",
|
|
19582
|
+
"type": "string"
|
|
19583
|
+
}
|
|
19584
|
+
},
|
|
19585
|
+
"type": "object"
|
|
19586
|
+
},
|
|
19587
|
+
"GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscript": {
|
|
19588
|
+
"description": "The conversation transcript for the chart.",
|
|
19589
|
+
"id": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscript",
|
|
19590
|
+
"properties": {
|
|
19591
|
+
"conversationId": {
|
|
19592
|
+
"description": "The conversation id of the chart.",
|
|
19593
|
+
"type": "string"
|
|
19594
|
+
},
|
|
19595
|
+
"createTime": {
|
|
19596
|
+
"description": "Output only. The create time of the conversation.",
|
|
19597
|
+
"format": "google-datetime",
|
|
19598
|
+
"readOnly": true,
|
|
19599
|
+
"type": "string"
|
|
19600
|
+
},
|
|
19601
|
+
"messages": {
|
|
19602
|
+
"description": "Ordered list of messages, including user inputs and system responses.",
|
|
19603
|
+
"items": {
|
|
19604
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessage"
|
|
19605
|
+
},
|
|
19606
|
+
"type": "array"
|
|
19607
|
+
},
|
|
19608
|
+
"updateTime": {
|
|
19609
|
+
"description": "Output only. The update time of the conversation.",
|
|
19610
|
+
"format": "google-datetime",
|
|
19611
|
+
"readOnly": true,
|
|
19612
|
+
"type": "string"
|
|
19613
|
+
}
|
|
19614
|
+
},
|
|
19615
|
+
"type": "object"
|
|
19616
|
+
},
|
|
19617
|
+
"GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessage": {
|
|
19618
|
+
"description": "The message in the conversation.",
|
|
19619
|
+
"id": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessage",
|
|
19620
|
+
"properties": {
|
|
19621
|
+
"createTime": {
|
|
19622
|
+
"description": "Output only. For user messages, this is the time at which the system received the message. For system messages, this is the time at which the system generated the message.",
|
|
19623
|
+
"format": "google-datetime",
|
|
19624
|
+
"readOnly": true,
|
|
19625
|
+
"type": "string"
|
|
19626
|
+
},
|
|
19627
|
+
"messageId": {
|
|
19628
|
+
"description": "The message id of the message.",
|
|
19629
|
+
"type": "string"
|
|
19630
|
+
},
|
|
19631
|
+
"systemMessageWrapper": {
|
|
19632
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageSystemMessages",
|
|
19633
|
+
"description": "A wrapper for system messages per turn."
|
|
19634
|
+
},
|
|
19635
|
+
"userMessage": {
|
|
19636
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageUserMessage",
|
|
19637
|
+
"description": "A message from the user that is interacting with the system."
|
|
19638
|
+
}
|
|
19639
|
+
},
|
|
19640
|
+
"type": "object"
|
|
19641
|
+
},
|
|
19642
|
+
"GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageSystemMessage": {
|
|
19643
|
+
"description": "A message from the system in response to the user. This message can also be a message from the user as historical context for multiturn conversations with the system.",
|
|
19644
|
+
"id": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageSystemMessage",
|
|
19645
|
+
"properties": {
|
|
19646
|
+
"chartSpec": {
|
|
19647
|
+
"additionalProperties": {
|
|
19648
|
+
"description": "Properties of the object.",
|
|
19649
|
+
"type": "any"
|
|
19650
|
+
},
|
|
19651
|
+
"description": "Chart spec from LLM",
|
|
19652
|
+
"type": "object"
|
|
19653
|
+
},
|
|
19654
|
+
"generatedSqlQuery": {
|
|
19655
|
+
"description": "Raw SQL from LLM, before templatization",
|
|
19656
|
+
"type": "string"
|
|
19657
|
+
},
|
|
19658
|
+
"textMessage": {
|
|
19659
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageSystemMessageTextOutput",
|
|
19660
|
+
"description": "A direct natural language response to the user message."
|
|
19661
|
+
},
|
|
19662
|
+
"userProvidedChartSpec": {
|
|
19663
|
+
"additionalProperties": {
|
|
19664
|
+
"description": "Properties of the object.",
|
|
19665
|
+
"type": "any"
|
|
19666
|
+
},
|
|
19667
|
+
"description": "Optional. User provided chart spec",
|
|
19668
|
+
"type": "object"
|
|
19669
|
+
},
|
|
19670
|
+
"userProvidedSqlQuery": {
|
|
19671
|
+
"description": "Optional. User provided SQL query",
|
|
19672
|
+
"type": "string"
|
|
19673
|
+
}
|
|
19674
|
+
},
|
|
19675
|
+
"type": "object"
|
|
19676
|
+
},
|
|
19677
|
+
"GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageSystemMessageTextOutput": {
|
|
19678
|
+
"description": "A text output message from the system.",
|
|
19679
|
+
"id": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageSystemMessageTextOutput",
|
|
19680
|
+
"properties": {
|
|
19681
|
+
"text": {
|
|
19682
|
+
"description": "The parts of the message.",
|
|
19683
|
+
"items": {
|
|
19684
|
+
"type": "string"
|
|
19685
|
+
},
|
|
19686
|
+
"type": "array"
|
|
19687
|
+
},
|
|
19688
|
+
"textType": {
|
|
19689
|
+
"description": "The type of the text message.",
|
|
19690
|
+
"enum": [
|
|
19691
|
+
"TYPE_UNSPECIFIED",
|
|
19692
|
+
"THOUGHT",
|
|
19693
|
+
"FINAL_RESPONSE",
|
|
19694
|
+
"PROGRESS"
|
|
19695
|
+
],
|
|
19696
|
+
"enumDescriptions": [
|
|
19697
|
+
"The default text type.",
|
|
19698
|
+
"The text is a thinking plan generated by the thinking tool.",
|
|
19699
|
+
"The text is a final response to the user question.",
|
|
19700
|
+
"The text is an informational message about the agent's progress, such as a tool being invoked. This is distinct from the agent's internal thought process (`THOUGHT`) and the final answer to the user (`FINAL_RESPONSE`). These messages provide insight into the agent's actions."
|
|
19701
|
+
],
|
|
19702
|
+
"type": "string"
|
|
19703
|
+
}
|
|
19704
|
+
},
|
|
19705
|
+
"type": "object"
|
|
19706
|
+
},
|
|
19707
|
+
"GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageSystemMessages": {
|
|
19708
|
+
"description": "A wrapper for system messages per turn.",
|
|
19709
|
+
"id": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageSystemMessages",
|
|
19710
|
+
"properties": {
|
|
19711
|
+
"systemMessages": {
|
|
19712
|
+
"description": "A message from the system in response to the user.",
|
|
19713
|
+
"items": {
|
|
19714
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageSystemMessage"
|
|
19715
|
+
},
|
|
19716
|
+
"type": "array"
|
|
19717
|
+
}
|
|
19718
|
+
},
|
|
19719
|
+
"type": "object"
|
|
19720
|
+
},
|
|
19721
|
+
"GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageUserMessage": {
|
|
19722
|
+
"description": "The user message.",
|
|
19723
|
+
"id": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscriptMessageUserMessage",
|
|
19724
|
+
"properties": {
|
|
19725
|
+
"text": {
|
|
19726
|
+
"description": "A message from the user that is interacting with the system.",
|
|
19727
|
+
"type": "string"
|
|
19728
|
+
}
|
|
19729
|
+
},
|
|
19730
|
+
"type": "object"
|
|
19731
|
+
},
|
|
19732
|
+
"GoogleCloudContactcenterinsightsV1mainGenerativeInsightsMetadata": {
|
|
19733
|
+
"description": "The metadata for generative insights.",
|
|
19734
|
+
"id": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightsMetadata",
|
|
19735
|
+
"properties": {
|
|
19736
|
+
"errorMessages": {
|
|
19737
|
+
"description": "The error message when the generative insights request fails.",
|
|
19738
|
+
"items": {
|
|
19739
|
+
"$ref": "GoogleRpcStatus"
|
|
19740
|
+
},
|
|
19741
|
+
"type": "array"
|
|
19742
|
+
}
|
|
19743
|
+
},
|
|
19744
|
+
"type": "object"
|
|
19745
|
+
},
|
|
19746
|
+
"GoogleCloudContactcenterinsightsV1mainGenerativeInsightsResponse": {
|
|
19747
|
+
"description": "The response for generative insights.",
|
|
19748
|
+
"id": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightsResponse",
|
|
19749
|
+
"properties": {
|
|
19750
|
+
"generativeResponses": {
|
|
19751
|
+
"description": "The full list of generative responses. Each response is ordered by time.",
|
|
19752
|
+
"items": {
|
|
19753
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightsResponseGenerativeResponse"
|
|
19754
|
+
},
|
|
19755
|
+
"type": "array"
|
|
19756
|
+
},
|
|
19757
|
+
"transcript": {
|
|
19758
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightConversationTranscript",
|
|
19759
|
+
"description": "The transcript of the generative insights conversation."
|
|
19760
|
+
}
|
|
19761
|
+
},
|
|
19762
|
+
"type": "object"
|
|
19763
|
+
},
|
|
19764
|
+
"GoogleCloudContactcenterinsightsV1mainGenerativeInsightsResponseGenerativeResponse": {
|
|
19765
|
+
"description": "Wrapper for storing the generative response for a chart.",
|
|
19766
|
+
"id": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightsResponseGenerativeResponse",
|
|
19767
|
+
"properties": {
|
|
19768
|
+
"chartSpec": {
|
|
19769
|
+
"additionalProperties": {
|
|
19770
|
+
"description": "Properties of the object.",
|
|
19771
|
+
"type": "any"
|
|
19772
|
+
},
|
|
19773
|
+
"description": "The chart spec for the data. This will be specified in the vega-lite or vega format.",
|
|
19774
|
+
"type": "object"
|
|
19775
|
+
},
|
|
19776
|
+
"generatedSqlQuery": {
|
|
19777
|
+
"description": "The generated SQL query from the LLM. Will be populated during the chart building phase. The generated SQL will be cached in the corresponding chart resource.",
|
|
16504
19778
|
"type": "string"
|
|
16505
19779
|
},
|
|
16506
|
-
"
|
|
16507
|
-
"$ref": "
|
|
16508
|
-
"description": "
|
|
19780
|
+
"textMessage": {
|
|
19781
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightsResponseGenerativeResponseTextOutput",
|
|
19782
|
+
"description": "The text output from the LLM. Will be populated during the chart building phase. For a reloaded chart, this will NOT be populated. May contain THOUGHT or a FINAL response or some in-progress response."
|
|
16509
19783
|
},
|
|
16510
|
-
"
|
|
16511
|
-
"
|
|
16512
|
-
"
|
|
16513
|
-
"readOnly": true,
|
|
19784
|
+
"textOutput": {
|
|
19785
|
+
"deprecated": true,
|
|
19786
|
+
"description": "The text output from the LLM. Will be populated during the chart building phase. For a reloaded chart, this will NOT be populated. May contain THOUGHT or a FINAL response or some in-progress response.",
|
|
16514
19787
|
"type": "string"
|
|
16515
19788
|
}
|
|
16516
19789
|
},
|
|
16517
19790
|
"type": "object"
|
|
16518
19791
|
},
|
|
16519
|
-
"
|
|
16520
|
-
"description": "
|
|
16521
|
-
"id": "
|
|
19792
|
+
"GoogleCloudContactcenterinsightsV1mainGenerativeInsightsResponseGenerativeResponseTextOutput": {
|
|
19793
|
+
"description": "Wrapper for text output.",
|
|
19794
|
+
"id": "GoogleCloudContactcenterinsightsV1mainGenerativeInsightsResponseGenerativeResponseTextOutput",
|
|
16522
19795
|
"properties": {
|
|
16523
|
-
"
|
|
16524
|
-
"description": "
|
|
19796
|
+
"text": {
|
|
19797
|
+
"description": "The text output from the LLM.",
|
|
19798
|
+
"items": {
|
|
16525
19799
|
"type": "string"
|
|
16526
19800
|
},
|
|
16527
|
-
"
|
|
16528
|
-
|
|
19801
|
+
"type": "array"
|
|
19802
|
+
},
|
|
19803
|
+
"textType": {
|
|
19804
|
+
"description": "The type of text output.",
|
|
19805
|
+
"enum": [
|
|
19806
|
+
"TYPE_UNSPECIFIED",
|
|
19807
|
+
"THOUGHT",
|
|
19808
|
+
"FINAL_RESPONSE",
|
|
19809
|
+
"PROGRESS"
|
|
19810
|
+
],
|
|
19811
|
+
"enumDescriptions": [
|
|
19812
|
+
"The type is unspecified.",
|
|
19813
|
+
"The text is part of LLM reasoning.",
|
|
19814
|
+
"The text is the final answer from LLM.",
|
|
19815
|
+
"The text is an informational message about the agent's progress, such as a tool being invoked. This is distinct from the agent's internal thought process (`THOUGHT`) and the final answer to the user (`FINAL_RESPONSE`). These messages provide insight into the agent's actions."
|
|
19816
|
+
],
|
|
16529
19817
|
"type": "string"
|
|
16530
19818
|
}
|
|
16531
19819
|
},
|
|
@@ -16788,7 +20076,7 @@ true
|
|
|
16788
20076
|
"CHAT"
|
|
16789
20077
|
],
|
|
16790
20078
|
"enumDescriptions": [
|
|
16791
|
-
"Default value
|
|
20079
|
+
"Default value for unspecified.",
|
|
16792
20080
|
"The format for conversations that took place over the phone.",
|
|
16793
20081
|
"The format for conversations that took place over chat."
|
|
16794
20082
|
],
|
|
@@ -17051,7 +20339,7 @@ true
|
|
|
17051
20339
|
"CHAT"
|
|
17052
20340
|
],
|
|
17053
20341
|
"enumDescriptions": [
|
|
17054
|
-
"Default value
|
|
20342
|
+
"Default value for unspecified.",
|
|
17055
20343
|
"The format for conversations that took place over the phone.",
|
|
17056
20344
|
"The format for conversations that took place over chat."
|
|
17057
20345
|
],
|
|
@@ -17528,6 +20816,10 @@ true
|
|
|
17528
20816
|
"$ref": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointConversationMeasure",
|
|
17529
20817
|
"description": "The measure related to conversations."
|
|
17530
20818
|
},
|
|
20819
|
+
"dialogflowInteractionMeasure": {
|
|
20820
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointDialogflowInteractionMeasure",
|
|
20821
|
+
"description": "The measure related to dialogflow interactions."
|
|
20822
|
+
},
|
|
17531
20823
|
"interval": {
|
|
17532
20824
|
"$ref": "GoogleTypeInterval",
|
|
17533
20825
|
"description": "The interval that this data point represents. * If this is the total data point, the interval is [starting create time, ending create time) from the request. * If this a data point from the time series, the interval is [time, time + time granularity from the request)."
|
|
@@ -17539,6 +20831,66 @@ true
|
|
|
17539
20831
|
"description": "The measure related to conversations.",
|
|
17540
20832
|
"id": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointConversationMeasure",
|
|
17541
20833
|
"properties": {
|
|
20834
|
+
"aaSupervisorAssignedConversationsCount": {
|
|
20835
|
+
"description": "The number of conversations that were assigned to an AA human supervisor.",
|
|
20836
|
+
"format": "int32",
|
|
20837
|
+
"type": "integer"
|
|
20838
|
+
},
|
|
20839
|
+
"aaSupervisorDroppedConversationsCount": {
|
|
20840
|
+
"description": "The number of conversations that were dropped, i.e. escalated but not assigned to an AA human supervisor.",
|
|
20841
|
+
"format": "int32",
|
|
20842
|
+
"type": "integer"
|
|
20843
|
+
},
|
|
20844
|
+
"aaSupervisorEscalatedConversationsCount": {
|
|
20845
|
+
"description": "The number of conversations that were escalated to an AA human supervisor for intervention.",
|
|
20846
|
+
"format": "int32",
|
|
20847
|
+
"type": "integer"
|
|
20848
|
+
},
|
|
20849
|
+
"aaSupervisorMonitoredConversationsCount": {
|
|
20850
|
+
"description": "The number of conversations scanned by the AA human supervisor.",
|
|
20851
|
+
"format": "int32",
|
|
20852
|
+
"type": "integer"
|
|
20853
|
+
},
|
|
20854
|
+
"aaSupervisorTransferredToHumanAgentConvCount": {
|
|
20855
|
+
"description": "The number of conversations transferred to a human agent.",
|
|
20856
|
+
"format": "int32",
|
|
20857
|
+
"type": "integer"
|
|
20858
|
+
},
|
|
20859
|
+
"aiCoachSuggestionAgentMessageTriggerCount": {
|
|
20860
|
+
"description": "Count of agent messages that triggered an Ai Coach Suggestion.",
|
|
20861
|
+
"format": "int32",
|
|
20862
|
+
"type": "integer"
|
|
20863
|
+
},
|
|
20864
|
+
"aiCoachSuggestionAgentUsageCount": {
|
|
20865
|
+
"description": "Count of Ai Coach Suggestion that has been used by agents.",
|
|
20866
|
+
"format": "int32",
|
|
20867
|
+
"type": "integer"
|
|
20868
|
+
},
|
|
20869
|
+
"aiCoachSuggestionAgentUsageRatio": {
|
|
20870
|
+
"description": "Proportion of Ai Coach Suggestion that has been used by agents.",
|
|
20871
|
+
"format": "double",
|
|
20872
|
+
"type": "number"
|
|
20873
|
+
},
|
|
20874
|
+
"aiCoachSuggestionCustomerMessageTriggerCount": {
|
|
20875
|
+
"description": "Count of customer messages that triggered an Ai Coach Suggestion.",
|
|
20876
|
+
"format": "int32",
|
|
20877
|
+
"type": "integer"
|
|
20878
|
+
},
|
|
20879
|
+
"aiCoachSuggestionCustomerMessageTriggerRatio": {
|
|
20880
|
+
"description": "Proportion of customer messages that triggered an Ai Coach Suggestion.",
|
|
20881
|
+
"format": "double",
|
|
20882
|
+
"type": "number"
|
|
20883
|
+
},
|
|
20884
|
+
"aiCoachSuggestionMessageTriggerCount": {
|
|
20885
|
+
"description": "Count of end_of_utterance trigger event messages that triggered an Ai Coach Suggestion.",
|
|
20886
|
+
"format": "int32",
|
|
20887
|
+
"type": "integer"
|
|
20888
|
+
},
|
|
20889
|
+
"aiCoachSuggestionMessageTriggerRatio": {
|
|
20890
|
+
"description": "Proportion of end_of_utterance trigger event messages that triggered an Ai Coach Suggestion.",
|
|
20891
|
+
"format": "double",
|
|
20892
|
+
"type": "number"
|
|
20893
|
+
},
|
|
17542
20894
|
"averageAgentSentimentScore": {
|
|
17543
20895
|
"description": "The average agent's sentiment score.",
|
|
17544
20896
|
"format": "float",
|
|
@@ -17574,22 +20926,187 @@ true
|
|
|
17574
20926
|
"format": "float",
|
|
17575
20927
|
"type": "number"
|
|
17576
20928
|
},
|
|
20929
|
+
"averageSummarizationSuggestionEditDistance": {
|
|
20930
|
+
"description": "Average edit distance of the summarization suggestions. Edit distance (also called as levenshtein distance) is calculated by summing up number of insertions, deletions and substitutions required to transform the summization feedback to the original summary suggestion.",
|
|
20931
|
+
"format": "double",
|
|
20932
|
+
"type": "number"
|
|
20933
|
+
},
|
|
20934
|
+
"averageSummarizationSuggestionNormalizedEditDistance": {
|
|
20935
|
+
"description": "Normalized Average edit distance of the summarization suggestions. Edit distance (also called as levenshtein distance) is calculated by summing up number of insertions, deletions and substitutions required to transform the summization feedback to the original summary suggestion. Normalized edit distance is the average of (edit distance / summary length).",
|
|
20936
|
+
"format": "double",
|
|
20937
|
+
"type": "number"
|
|
20938
|
+
},
|
|
17577
20939
|
"averageTurnCount": {
|
|
17578
20940
|
"description": "The average turn count.",
|
|
17579
20941
|
"format": "float",
|
|
17580
20942
|
"type": "number"
|
|
17581
20943
|
},
|
|
20944
|
+
"avgConversationClientTurnSentimentEma": {
|
|
20945
|
+
"description": "The exponential moving average of the sentiment score of client turns in the conversation.",
|
|
20946
|
+
"format": "double",
|
|
20947
|
+
"type": "number"
|
|
20948
|
+
},
|
|
20949
|
+
"containedConversationCount": {
|
|
20950
|
+
"description": "The number of conversations that were contained.",
|
|
20951
|
+
"format": "int32",
|
|
20952
|
+
"type": "integer"
|
|
20953
|
+
},
|
|
20954
|
+
"containedConversationRatio": {
|
|
20955
|
+
"description": "The percentage of conversations that were contained.",
|
|
20956
|
+
"format": "double",
|
|
20957
|
+
"type": "number"
|
|
20958
|
+
},
|
|
20959
|
+
"conversationAiCoachSuggestionCount": {
|
|
20960
|
+
"description": "Count of conversations that has Ai Coach Suggestions.",
|
|
20961
|
+
"format": "int32",
|
|
20962
|
+
"type": "integer"
|
|
20963
|
+
},
|
|
20964
|
+
"conversationAiCoachSuggestionRatio": {
|
|
20965
|
+
"description": "Proportion of conversations that has Ai Coach Suggestions.",
|
|
20966
|
+
"format": "double",
|
|
20967
|
+
"type": "number"
|
|
20968
|
+
},
|
|
17582
20969
|
"conversationCount": {
|
|
17583
20970
|
"description": "The conversation count.",
|
|
17584
20971
|
"format": "int32",
|
|
17585
20972
|
"type": "integer"
|
|
17586
20973
|
},
|
|
20974
|
+
"conversationSuggestedSummaryRatio": {
|
|
20975
|
+
"description": "Proportion of conversations that had a suggested summary.",
|
|
20976
|
+
"format": "double",
|
|
20977
|
+
"type": "number"
|
|
20978
|
+
},
|
|
20979
|
+
"conversationTotalAgentMessageCount": {
|
|
20980
|
+
"description": "The agent message count.",
|
|
20981
|
+
"format": "int32",
|
|
20982
|
+
"type": "integer"
|
|
20983
|
+
},
|
|
20984
|
+
"conversationTotalCustomerMessageCount": {
|
|
20985
|
+
"description": "The customer message count.",
|
|
20986
|
+
"format": "int32",
|
|
20987
|
+
"type": "integer"
|
|
20988
|
+
},
|
|
20989
|
+
"conversationalAgentsAverageAudioInAudioOutLatency": {
|
|
20990
|
+
"description": "The average latency of conversational agents' audio in audio out latency per interaction. This is computed as the average of the all the interactions' audio in audio out latencies in a conversation and averaged across conversations.",
|
|
20991
|
+
"format": "double",
|
|
20992
|
+
"type": "number"
|
|
20993
|
+
},
|
|
20994
|
+
"conversationalAgentsAverageEndToEndLatency": {
|
|
20995
|
+
"description": "The average latency of conversational agents' latency per interaction. This is computed as the average of the all the iteractions' end to end latencies in a conversation and averaged across conversations. The e2e latency is the time between the end of the user utterance and the start of the agent utterance on the interaction level.",
|
|
20996
|
+
"format": "double",
|
|
20997
|
+
"type": "number"
|
|
20998
|
+
},
|
|
20999
|
+
"conversationalAgentsAverageLlmCallLatency": {
|
|
21000
|
+
"description": "The average latency of conversational agents' LLM call latency per interaction. This is computed as the average of the all the interactions LLM call latencies in a conversation and averaged across conversations.",
|
|
21001
|
+
"format": "double",
|
|
21002
|
+
"type": "number"
|
|
21003
|
+
},
|
|
21004
|
+
"conversationalAgentsAverageTtsLatency": {
|
|
21005
|
+
"description": "The macro average latency of conversational agents' TTS latency per interaction. This is computed as the average of the all the interactions' TTS latencies in a conversation and averaged across conversations.",
|
|
21006
|
+
"format": "double",
|
|
21007
|
+
"type": "number"
|
|
21008
|
+
},
|
|
21009
|
+
"dialogflowAverageWebhookLatency": {
|
|
21010
|
+
"description": "Average latency of dialogflow webhook calls.",
|
|
21011
|
+
"format": "double",
|
|
21012
|
+
"type": "number"
|
|
21013
|
+
},
|
|
21014
|
+
"dialogflowConversationsEscalationCount": {
|
|
21015
|
+
"description": "count of conversations that was handed off from virtual agent to human agent.",
|
|
21016
|
+
"format": "double",
|
|
21017
|
+
"type": "number"
|
|
21018
|
+
},
|
|
21019
|
+
"dialogflowConversationsEscalationRatio": {
|
|
21020
|
+
"description": "Proportion of conversations that was handed off from virtual agent to human agent.",
|
|
21021
|
+
"format": "double",
|
|
21022
|
+
"type": "number"
|
|
21023
|
+
},
|
|
21024
|
+
"dialogflowInteractionsNoInputRatio": {
|
|
21025
|
+
"description": "Proportion of dialogflow interactions that has empty input.",
|
|
21026
|
+
"format": "double",
|
|
21027
|
+
"type": "number"
|
|
21028
|
+
},
|
|
21029
|
+
"dialogflowInteractionsNoMatchRatio": {
|
|
21030
|
+
"description": "Proportion of dialogflow interactions that has no intent match for the input.",
|
|
21031
|
+
"format": "double",
|
|
21032
|
+
"type": "number"
|
|
21033
|
+
},
|
|
21034
|
+
"dialogflowWebhookFailureRatio": {
|
|
21035
|
+
"description": "Proportion of dialogflow webhook calls that failed.",
|
|
21036
|
+
"format": "double",
|
|
21037
|
+
"type": "number"
|
|
21038
|
+
},
|
|
21039
|
+
"dialogflowWebhookTimeoutRatio": {
|
|
21040
|
+
"description": "Proportion of dialogflow webhook calls that timed out.",
|
|
21041
|
+
"format": "double",
|
|
21042
|
+
"type": "number"
|
|
21043
|
+
},
|
|
21044
|
+
"knowledgeAssistNegativeFeedbackRatio": {
|
|
21045
|
+
"description": "Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries that had negative feedback.",
|
|
21046
|
+
"format": "double",
|
|
21047
|
+
"type": "number"
|
|
21048
|
+
},
|
|
21049
|
+
"knowledgeAssistPositiveFeedbackRatio": {
|
|
21050
|
+
"description": "Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries that had positive feedback.",
|
|
21051
|
+
"format": "double",
|
|
21052
|
+
"type": "number"
|
|
21053
|
+
},
|
|
21054
|
+
"knowledgeAssistResultCount": {
|
|
21055
|
+
"description": "Count of knowledge assist results (Proactive Generative Knowledge Assist) shown to the user.",
|
|
21056
|
+
"format": "int32",
|
|
21057
|
+
"type": "integer"
|
|
21058
|
+
},
|
|
21059
|
+
"knowledgeAssistUriClickRatio": {
|
|
21060
|
+
"description": "Proportion of knowledge assist (Proactive Generative Knowledge Assist) queries that had a URL clicked.",
|
|
21061
|
+
"format": "double",
|
|
21062
|
+
"type": "number"
|
|
21063
|
+
},
|
|
21064
|
+
"knowledgeSearchAgentQuerySourceRatio": {
|
|
21065
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries made by the agent compared to the total number of knowledge search queries made.",
|
|
21066
|
+
"format": "double",
|
|
21067
|
+
"type": "number"
|
|
21068
|
+
},
|
|
21069
|
+
"knowledgeSearchNegativeFeedbackRatio": {
|
|
21070
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries that had negative feedback.",
|
|
21071
|
+
"format": "double",
|
|
21072
|
+
"type": "number"
|
|
21073
|
+
},
|
|
21074
|
+
"knowledgeSearchPositiveFeedbackRatio": {
|
|
21075
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries that had positive feedback.",
|
|
21076
|
+
"format": "double",
|
|
21077
|
+
"type": "number"
|
|
21078
|
+
},
|
|
21079
|
+
"knowledgeSearchResultCount": {
|
|
21080
|
+
"description": "Count of knowledge search results (Generative Knowledge Assist) shown to the user.",
|
|
21081
|
+
"format": "int32",
|
|
21082
|
+
"type": "integer"
|
|
21083
|
+
},
|
|
21084
|
+
"knowledgeSearchSuggestedQuerySourceRatio": {
|
|
21085
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries suggested compared to the total number of knowledge search queries made.",
|
|
21086
|
+
"format": "double",
|
|
21087
|
+
"type": "number"
|
|
21088
|
+
},
|
|
21089
|
+
"knowledgeSearchUriClickRatio": {
|
|
21090
|
+
"description": "Proportion of knowledge search (Generative Knowledge Assist) queries that had a URL clicked.",
|
|
21091
|
+
"format": "double",
|
|
21092
|
+
"type": "number"
|
|
21093
|
+
},
|
|
17587
21094
|
"qaTagScores": {
|
|
17588
21095
|
"description": "Average QA normalized score for all the tags.",
|
|
17589
21096
|
"items": {
|
|
17590
21097
|
"$ref": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointConversationMeasureQaTagScore"
|
|
17591
21098
|
},
|
|
17592
21099
|
"type": "array"
|
|
21100
|
+
},
|
|
21101
|
+
"summarizationSuggestionEditRatio": {
|
|
21102
|
+
"description": "Proportion of summarization suggestions that were manually edited.",
|
|
21103
|
+
"format": "double",
|
|
21104
|
+
"type": "number"
|
|
21105
|
+
},
|
|
21106
|
+
"summarizationSuggestionResultCount": {
|
|
21107
|
+
"description": "Count of summarization suggestions results.",
|
|
21108
|
+
"format": "int32",
|
|
21109
|
+
"type": "integer"
|
|
17593
21110
|
}
|
|
17594
21111
|
},
|
|
17595
21112
|
"type": "object"
|
|
@@ -17610,6 +21127,55 @@ true
|
|
|
17610
21127
|
},
|
|
17611
21128
|
"type": "object"
|
|
17612
21129
|
},
|
|
21130
|
+
"GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointDialogflowInteractionMeasure": {
|
|
21131
|
+
"description": "The measure related to dialogflow interactions.",
|
|
21132
|
+
"id": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointDialogflowInteractionMeasure",
|
|
21133
|
+
"properties": {
|
|
21134
|
+
"percentileAudioInAudioOutLatency": {
|
|
21135
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult",
|
|
21136
|
+
"description": "The percentile result for audio in audio out latency in milliseconds per dialogflow interaction level."
|
|
21137
|
+
},
|
|
21138
|
+
"percentileEndToEndLatency": {
|
|
21139
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult",
|
|
21140
|
+
"description": "The percentile result for end to end chat latency in milliseconds per dialogflow interaction level."
|
|
21141
|
+
},
|
|
21142
|
+
"percentileLlmCallLatency": {
|
|
21143
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult",
|
|
21144
|
+
"description": "The percentile result for LLM latency in milliseconds per dialogflow interaction level."
|
|
21145
|
+
},
|
|
21146
|
+
"percentileToolUseLatency": {
|
|
21147
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult",
|
|
21148
|
+
"description": "The percentile result for tool use latency in milliseconds per dialogflow interaction level."
|
|
21149
|
+
},
|
|
21150
|
+
"percentileTtsLatency": {
|
|
21151
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult",
|
|
21152
|
+
"description": "The percentile result for TTS latency in milliseconds per dialogflow interaction level."
|
|
21153
|
+
}
|
|
21154
|
+
},
|
|
21155
|
+
"type": "object"
|
|
21156
|
+
},
|
|
21157
|
+
"GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult": {
|
|
21158
|
+
"description": "The percentile result. Currently supported percentiles are 50th, 90th, and 99th.",
|
|
21159
|
+
"id": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceDataPointPercentileResult",
|
|
21160
|
+
"properties": {
|
|
21161
|
+
"p50": {
|
|
21162
|
+
"description": "The 50th percentile value.",
|
|
21163
|
+
"format": "double",
|
|
21164
|
+
"type": "number"
|
|
21165
|
+
},
|
|
21166
|
+
"p90": {
|
|
21167
|
+
"description": "The 90th percentile value.",
|
|
21168
|
+
"format": "double",
|
|
21169
|
+
"type": "number"
|
|
21170
|
+
},
|
|
21171
|
+
"p99": {
|
|
21172
|
+
"description": "The 99th percentile value.",
|
|
21173
|
+
"format": "double",
|
|
21174
|
+
"type": "number"
|
|
21175
|
+
}
|
|
21176
|
+
},
|
|
21177
|
+
"type": "object"
|
|
21178
|
+
},
|
|
17613
21179
|
"GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceTimeSeries": {
|
|
17614
21180
|
"description": "A time series of metric values.",
|
|
17615
21181
|
"id": "GoogleCloudContactcenterinsightsV1mainQueryMetricsResponseSliceTimeSeries",
|
|
@@ -17939,6 +21505,117 @@ true
|
|
|
17939
21505
|
},
|
|
17940
21506
|
"type": "object"
|
|
17941
21507
|
},
|
|
21508
|
+
"GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadata": {
|
|
21509
|
+
"description": "Metadata for testing correlation config.",
|
|
21510
|
+
"id": "GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadata",
|
|
21511
|
+
"properties": {
|
|
21512
|
+
"createTime": {
|
|
21513
|
+
"description": "Output only. The time the operation was created.",
|
|
21514
|
+
"format": "google-datetime",
|
|
21515
|
+
"readOnly": true,
|
|
21516
|
+
"type": "string"
|
|
21517
|
+
},
|
|
21518
|
+
"dataset": {
|
|
21519
|
+
"description": "The dataset used for sampling conversations.",
|
|
21520
|
+
"type": "string"
|
|
21521
|
+
},
|
|
21522
|
+
"stats": {
|
|
21523
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStats",
|
|
21524
|
+
"description": "The statistics for the operation."
|
|
21525
|
+
}
|
|
21526
|
+
},
|
|
21527
|
+
"type": "object"
|
|
21528
|
+
},
|
|
21529
|
+
"GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStats": {
|
|
21530
|
+
"description": "Statistics for TestCorrelationConfig operation.",
|
|
21531
|
+
"id": "GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStats",
|
|
21532
|
+
"properties": {
|
|
21533
|
+
"conversationCorrelationErrors": {
|
|
21534
|
+
"description": "A list of errors that occurred during correlation, one for each conversation that failed.",
|
|
21535
|
+
"items": {
|
|
21536
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError"
|
|
21537
|
+
},
|
|
21538
|
+
"type": "array"
|
|
21539
|
+
},
|
|
21540
|
+
"correlatedConversationsCount": {
|
|
21541
|
+
"description": "The number of conversations correlated.",
|
|
21542
|
+
"format": "int32",
|
|
21543
|
+
"type": "integer"
|
|
21544
|
+
},
|
|
21545
|
+
"failedConversationsCount": {
|
|
21546
|
+
"description": "The number of conversations that failed correlation.",
|
|
21547
|
+
"format": "int32",
|
|
21548
|
+
"type": "integer"
|
|
21549
|
+
},
|
|
21550
|
+
"partialErrors": {
|
|
21551
|
+
"description": "Partial errors during test correlation config operation that might cause the operation output to be incomplete.",
|
|
21552
|
+
"items": {
|
|
21553
|
+
"$ref": "GoogleRpcStatus"
|
|
21554
|
+
},
|
|
21555
|
+
"type": "array"
|
|
21556
|
+
},
|
|
21557
|
+
"sampledConversationsCount": {
|
|
21558
|
+
"description": "The number of conversations sampled.",
|
|
21559
|
+
"format": "int32",
|
|
21560
|
+
"type": "integer"
|
|
21561
|
+
}
|
|
21562
|
+
},
|
|
21563
|
+
"type": "object"
|
|
21564
|
+
},
|
|
21565
|
+
"GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError": {
|
|
21566
|
+
"description": "An error that occurred during correlation for a specific conversation.",
|
|
21567
|
+
"id": "GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigMetadataFullConversationCorrelationStatsConversationCorrelationError",
|
|
21568
|
+
"properties": {
|
|
21569
|
+
"conversation": {
|
|
21570
|
+
"description": "The conversation resource name that had an error during correlation.",
|
|
21571
|
+
"type": "string"
|
|
21572
|
+
},
|
|
21573
|
+
"status": {
|
|
21574
|
+
"$ref": "GoogleRpcStatus",
|
|
21575
|
+
"description": "The error status."
|
|
21576
|
+
}
|
|
21577
|
+
},
|
|
21578
|
+
"type": "object"
|
|
21579
|
+
},
|
|
21580
|
+
"GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponse": {
|
|
21581
|
+
"description": "The response of testing correlation config.",
|
|
21582
|
+
"id": "GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponse",
|
|
21583
|
+
"properties": {
|
|
21584
|
+
"detailedResults": {
|
|
21585
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponseDetailedCorrelationResults",
|
|
21586
|
+
"description": "Results for the DETAILED_SYNC execution mode."
|
|
21587
|
+
},
|
|
21588
|
+
"partialErrors": {
|
|
21589
|
+
"description": "Partial errors during test correlation config operation that might cause the operation output to be incomplete.",
|
|
21590
|
+
"items": {
|
|
21591
|
+
"$ref": "GoogleRpcStatus"
|
|
21592
|
+
},
|
|
21593
|
+
"type": "array"
|
|
21594
|
+
}
|
|
21595
|
+
},
|
|
21596
|
+
"type": "object"
|
|
21597
|
+
},
|
|
21598
|
+
"GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponseDetailedCorrelationResults": {
|
|
21599
|
+
"description": "Wrapper for detailed, step-by-step results.",
|
|
21600
|
+
"id": "GoogleCloudContactcenterinsightsV1mainTestCorrelationConfigResponseDetailedCorrelationResults",
|
|
21601
|
+
"properties": {
|
|
21602
|
+
"constraintResults": {
|
|
21603
|
+
"description": "A list of constraint evaluation results for each pair of conversations.",
|
|
21604
|
+
"items": {
|
|
21605
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainConstraintEvaluationResult"
|
|
21606
|
+
},
|
|
21607
|
+
"type": "array"
|
|
21608
|
+
},
|
|
21609
|
+
"joinKeyResults": {
|
|
21610
|
+
"description": "A list of join key correlation results for each conversation tested.",
|
|
21611
|
+
"items": {
|
|
21612
|
+
"$ref": "GoogleCloudContactcenterinsightsV1mainConversationCorrelationResult"
|
|
21613
|
+
},
|
|
21614
|
+
"type": "array"
|
|
21615
|
+
}
|
|
21616
|
+
},
|
|
21617
|
+
"type": "object"
|
|
21618
|
+
},
|
|
17942
21619
|
"GoogleCloudContactcenterinsightsV1mainUndeployIssueModelMetadata": {
|
|
17943
21620
|
"description": "Metadata for undeploying an issue model.",
|
|
17944
21621
|
"id": "GoogleCloudContactcenterinsightsV1mainUndeployIssueModelMetadata",
|