google-api-python-client 2.170.0__py3-none-any.whl → 2.171.0__py3-none-any.whl

googleapiclient/discovery_cache/documents/contactcenterinsights.v1.json

@@ -500,6 +500,163 @@
 }
 }
 },
+"assessmentRules": {
+"methods": {
+"create": {
+"description": "Creates an assessment rule.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/assessmentRules",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.assessmentRules.create",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
+"assessmentRuleId": {
+"description": "Optional. A unique ID for the new AssessmentRule. This ID will become the final component of the AssessmentRule's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression `^[a-z]([a-z0-9-]{0,61}[a-z0-9])?$`.",
+"location": "query",
+"type": "string"
+},
+"parent": {
+"description": "Required. The parent resource of the assessment rule. Required. The location to create a assessment rule for. Format: `projects//locations/` or `projects//locations/`",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+parent}/assessmentRules",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1AssessmentRule"
+},
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1AssessmentRule"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"delete": {
+"description": "Deletes an assessment rule.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/assessmentRules/{assessmentRulesId}",
+"httpMethod": "DELETE",
+"id": "contactcenterinsights.projects.locations.assessmentRules.delete",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "Required. The name of the assessment rule to delete.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/assessmentRules/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+name}",
+"response": {
+"$ref": "GoogleProtobufEmpty"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"get": {
+"description": "Get an assessment rule.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/assessmentRules/{assessmentRulesId}",
+"httpMethod": "GET",
+"id": "contactcenterinsights.projects.locations.assessmentRules.get",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "Required. The name of the assessment rule to get.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/assessmentRules/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+name}",
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1AssessmentRule"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"list": {
+"description": "Lists assessment rules.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/assessmentRules",
+"httpMethod": "GET",
+"id": "contactcenterinsights.projects.locations.assessmentRules.list",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
+"pageSize": {
+"description": "Optional. The maximum number of assessment rule to return in the response. If this value is zero, the service will select a default size. A call may return fewer objects than requested. A non-empty `next_page_token` in the response indicates that more data is available.",
+"format": "int32",
+"location": "query",
+"type": "integer"
+},
+"pageToken": {
+"description": "Optional. The value returned by the last `ListAssessmentRulesResponse`; indicates that this is a continuation of a prior `ListAssessmentRules` call and the system should return the next page of data.",
+"location": "query",
+"type": "string"
+},
+"parent": {
+"description": "Required. The parent resource of the assessment rules.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+parent}/assessmentRules",
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1ListAssessmentRulesResponse"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"patch": {
+"description": "Updates an assessment rule.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/assessmentRules/{assessmentRulesId}",
+"httpMethod": "PATCH",
+"id": "contactcenterinsights.projects.locations.assessmentRules.patch",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "Identifier. The resource name of the assessment rule. Format: projects/{project}/locations/{location}/assessmentRules/{assessment_rule}",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/assessmentRules/[^/]+$",
+"required": true,
+"type": "string"
+},
+"updateMask": {
+"description": "Optional. The list of fields to be updated. If the update_mask is not provided, the update will be applied to all fields.",
+"format": "google-fieldmask",
+"location": "query",
+"type": "string"
+}
+},
+"path": "v1/{+name}",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1AssessmentRule"
+},
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1AssessmentRule"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+}
+}
+},
 "authorizedViewSets": {
 "methods": {
 "create": {
@@ -1229,54 +1386,82 @@
 }
 }
 },
-"feedbackLabels": {
+"assessments": {
 "methods": {
-"create": {
-"description": "Create feedback label.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/feedbackLabels",
+"appeal": {
+"description": "Appeal an Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/assessments/{assessmentsId}:appeal",
 "httpMethod": "POST",
-"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels.create",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.appeal",
 "parameterOrder": [
-"parent"
+"name"
 ],
 "parameters": {
-"feedbackLabelId": {
-"description": "Optional. The ID of the feedback label to create. If one is not specified it will be generated by the server.",
-"location": "query",
+"name": {
+"description": "Required. The name of the assessment to appeal.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/assessments/[^/]+$",
+"required": true,
 "type": "string"
+}
+},
+"path": "v1/{+name}:appeal",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1AppealAssessmentRequest"
+},
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
 },
+"create": {
+"description": "Create Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/assessments",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.create",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
 "parent": {
-"description": "Required. The parent resource of the feedback label.",
+"description": "Required. The parent resource of the assessment.",
 "location": "path",
 "pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
-"path": "v1/{+parent}/feedbackLabels",
+"path": "v1/{+parent}/assessments",
 "request": {
-"$ref": "GoogleCloudContactcenterinsightsV1FeedbackLabel"
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
 },
 "response": {
-"$ref": "GoogleCloudContactcenterinsightsV1FeedbackLabel"
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
 "delete": {
-"description": "Delete feedback label.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/feedbackLabels/{feedbackLabelsId}",
+"description": "Delete an Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/assessments/{assessmentsId}",
 "httpMethod": "DELETE",
-"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels.delete",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.delete",
 "parameterOrder": [
 "name"
 ],
 "parameters": {
+"force": {
+"description": "Optional. If set to true, all of this assessment's notes will also be deleted. Otherwise, the request will only succeed if it has no notes.",
+"location": "query",
+"type": "boolean"
+},
 "name": {
-"description": "Required. The name of the feedback label to delete.",
+"description": "Required. The name of the assessment to delete.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/feedbackLabels/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/assessments/[^/]+$",
 "required": true,
 "type": "string"
 }
@@ -1289,198 +1474,414 @@
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
+"finalize": {
+"description": "Finalize an Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/assessments/{assessmentsId}:finalize",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.finalize",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "Required. The name of the assessment to finalize.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/assessments/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+name}:finalize",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1FinalizeAssessmentRequest"
+},
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
 "get": {
-"description": "Get feedback label.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/feedbackLabels/{feedbackLabelsId}",
+"description": "Get Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/assessments/{assessmentsId}",
 "httpMethod": "GET",
-"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels.get",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.get",
 "parameterOrder": [
 "name"
 ],
 "parameters": {
 "name": {
-"description": "Required. The name of the feedback label to get.",
+"description": "Required. The name of the assessment to get.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/feedbackLabels/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/assessments/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
 "path": "v1/{+name}",
 "response": {
-"$ref": "GoogleCloudContactcenterinsightsV1FeedbackLabel"
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
 "list": {
-"description": "List feedback labels.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/feedbackLabels",
+"description": "List Assessments.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/assessments",
 "httpMethod": "GET",
-"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels.list",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.list",
 "parameterOrder": [
 "parent"
 ],
 "parameters": {
 "filter": {
-"description": "Optional. A filter to reduce results to a specific subset. Supports disjunctions (OR) and conjunctions (AND). Automatically sorts by conversation ID. To sort by all feedback labels in a project see ListAllFeedbackLabels. Supported fields: * `issue_model_id` * `qa_question_id` * `qa_scorecard_id` * `min_create_time` * `max_create_time` * `min_update_time` * `max_update_time` * `feedback_label_type`: QUALITY_AI, TOPIC_MODELING",
+"description": "Optional. A filter to reduce results to a specific subset. Supported filters include: * `state` - The state of the assessment * `agent_info.agent_id` - The ID of the agent the assessment is for",
 "location": "query",
 "type": "string"
 },
 "pageSize": {
-"description": "Optional. The maximum number of feedback labels to return in the response. A valid page size ranges from 0 to 100,000 inclusive. If the page size is zero or unspecified, a default page size of 100 will be chosen. Note that a call might return fewer results than the requested page size.",
+"description": "The maximum number of assessments to list. If zero, the service will select a default size. A call may return fewer objects than requested. A non-empty `next_page_token` in the response indicates that more data is available.",
 "format": "int32",
 "location": "query",
 "type": "integer"
 },
 "pageToken": {
-"description": "Optional. The value returned by the last `ListFeedbackLabelsResponse`. This value indicates that this is a continuation of a prior `ListFeedbackLabels` call and that the system should return the next page of data.",
+"description": "Optional. The value returned by the last `ListAssessmentRulesResponse`; indicates that this is a continuation of a prior `ListAssessmentRules` call and the system should return the next page of data.",
 "location": "query",
 "type": "string"
 },
 "parent": {
-"description": "Required. The parent resource of the feedback labels.",
+"description": "Required. The parent resource of the assessments. To list all assessments in a location, substitute the conversation ID with a '-' character.",
 "location": "path",
 "pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
-"path": "v1/{+parent}/feedbackLabels",
+"path": "v1/{+parent}/assessments",
 "response": {
-"$ref": "GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse"
+"$ref": "GoogleCloudContactcenterinsightsV1ListAssessmentsResponse"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
-"patch": {
-"description": "Update feedback label.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/feedbackLabels/{feedbackLabelsId}",
-"httpMethod": "PATCH",
-"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels.patch",
+"publish": {
+"description": "Publish an Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/assessments/{assessmentsId}:publish",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.publish",
 "parameterOrder": [
 "name"
 ],
 "parameters": {
 "name": {
-"description": "Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}",
+"description": "Required. The name of the assessment to publish.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/feedbackLabels/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/assessments/[^/]+$",
 "required": true,
 "type": "string"
-},
-"updateMask": {
-"description": "Required. The list of fields to be updated.",
-"format": "google-fieldmask",
-"location": "query",
-"type": "string"
 }
 },
-"path": "v1/{+name}",
+"path": "v1/{+name}:publish",
 "request": {
-"$ref": "GoogleCloudContactcenterinsightsV1FeedbackLabel"
+"$ref": "GoogleCloudContactcenterinsightsV1PublishAssessmentRequest"
 },
 "response": {
-"$ref": "GoogleCloudContactcenterinsightsV1FeedbackLabel"
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 }
-}
-}
-}
 },
-"operations": {
+"resources": {
+"notes": {
 "methods": {
-"cancel": {
-"description": "Starts asynchronous cancellation on a long-running operation. The server makes a best effort to cancel the operation, but success is not guaranteed. If the server doesn't support this method, it returns `google.rpc.Code.UNIMPLEMENTED`. Clients can use Operations.GetOperation or other methods to check whether the cancellation succeeded or whether the operation completed despite cancellation. On successful cancellation, the operation is not deleted; instead, it becomes an operation with an Operation.error value with a google.rpc.Status.code of `1`, corresponding to `Code.CANCELLED`.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/operations/{operationsId}:cancel",
+"create": {
+"description": "Create Note.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/assessments/{assessmentsId}/notes",
 "httpMethod": "POST",
-"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.operations.cancel",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.notes.create",
 "parameterOrder": [
-"name"
+"parent"
 ],
 "parameters": {
-"name": {
-"description": "The name of the operation resource to be cancelled.",
+"parent": {
+"description": "Required. The parent resource of the note.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/operations/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/assessments/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
-"path": "v1/{+name}:cancel",
+"path": "v1/{+parent}/notes",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1Note"
+},
 "response": {
-"$ref": "GoogleProtobufEmpty"
+"$ref": "GoogleCloudContactcenterinsightsV1Note"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
-"get": {
-"description": "Gets the latest state of a long-running operation. Clients can use this method to poll the operation result at intervals as recommended by the API service.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/operations/{operationsId}",
-"httpMethod": "GET",
-"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.operations.get",
+"delete": {
+"description": "Deletes a Note.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/assessments/{assessmentsId}/notes/{notesId}",
+"httpMethod": "DELETE",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.notes.delete",
 "parameterOrder": [
 "name"
 ],
 "parameters": {
 "name": {
-"description": "The name of the operation resource.",
+"description": "Required. The name of the note to delete.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/operations/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/assessments/[^/]+/notes/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
 "path": "v1/{+name}",
 "response": {
-"$ref": "GoogleLongrunningOperation"
+"$ref": "GoogleProtobufEmpty"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
 "list": {
-"description": "Lists operations that match the specified filter in the request. If the server doesn't support this method, it returns `UNIMPLEMENTED`.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/operations",
+"description": "List Notes.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/assessments/{assessmentsId}/notes",
 "httpMethod": "GET",
-"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.operations.list",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.notes.list",
 "parameterOrder": [
-"name"
+"parent"
 ],
 "parameters": {
-"filter": {
-"description": "The standard list filter.",
+"pageSize": {
+"description": "Optional. The maximum number of notes to return in the response. If zero the service will select a default size. A call might return fewer objects than requested. A non-empty `next_page_token` in the response indicates that more data is available.",
+"format": "int32",
 "location": "query",
-"type": "string"
+"type": "integer"
 },
-"name": {
-"description": "The name of the operation's parent resource.",
+"pageToken": {
+"description": "Optional. The value returned by the last `ListNotesResponse`. This value indicates that this is a continuation of a prior `ListNotes` call and that the system should return the next page of data.",
+"location": "query",
+"type": "string"
+},
+"parent": {
+"description": "Required. The parent resource of the notes.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/assessments/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+parent}/notes",
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1ListNotesResponse"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"patch": {
+"description": "Update Note.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/assessments/{assessmentsId}/notes/{notesId}",
+"httpMethod": "PATCH",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.assessments.notes.patch",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "Identifier. The resource name of the note. Format: projects/{project}/locations/{location}/conversations/{conversation}/assessments/{assessment}/notes/{note}",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/assessments/[^/]+/notes/[^/]+$",
+"required": true,
+"type": "string"
+},
+"updateMask": {
+"description": "Optional. The list of fields to be updated. If the update_mask is empty, all updateable fields will be updated. Acceptable fields include: * `content`",
+"format": "google-fieldmask",
+"location": "query",
+"type": "string"
+}
+},
+"path": "v1/{+name}",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1Note"
+},
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1Note"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+}
+}
+}
+}
+},
+"feedbackLabels": {
+"methods": {
+"create": {
+"description": "Create feedback label.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/feedbackLabels",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels.create",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
+"feedbackLabelId": {
+"description": "Optional. The ID of the feedback label to create. If one is not specified it will be generated by the server.",
+"location": "query",
+"type": "string"
+},
+"parent": {
+"description": "Required. The parent resource of the feedback label.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+parent}/feedbackLabels",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1FeedbackLabel"
+},
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1FeedbackLabel"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"delete": {
+"description": "Delete feedback label.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/feedbackLabels/{feedbackLabelsId}",
+"httpMethod": "DELETE",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels.delete",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "Required. The name of the feedback label to delete.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/feedbackLabels/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+name}",
+"response": {
+"$ref": "GoogleProtobufEmpty"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"get": {
+"description": "Get feedback label.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/feedbackLabels/{feedbackLabelsId}",
+"httpMethod": "GET",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels.get",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "Required. The name of the feedback label to get.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/feedbackLabels/[^/]+$",
 "required": true,
 "type": "string"
+}
+},
+"path": "v1/{+name}",
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1FeedbackLabel"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"list": {
+"description": "List feedback labels.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/feedbackLabels",
+"httpMethod": "GET",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels.list",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
+"filter": {
+"description": "Optional. A filter to reduce results to a specific subset. Supports disjunctions (OR) and conjunctions (AND). Automatically sorts by conversation ID. To sort by all feedback labels in a project see ListAllFeedbackLabels. Supported fields: * `issue_model_id` * `qa_question_id` * `qa_scorecard_id` * `min_create_time` * `max_create_time` * `min_update_time` * `max_update_time` * `feedback_label_type`: QUALITY_AI, TOPIC_MODELING",
+"location": "query",
+"type": "string"
 },
 "pageSize": {
-"description": "The standard list page size.",
+"description": "Optional. The maximum number of feedback labels to return in the response. A valid page size ranges from 0 to 100,000 inclusive. If the page size is zero or unspecified, a default page size of 100 will be chosen. Note that a call might return fewer results than the requested page size.",
 "format": "int32",
 "location": "query",
 "type": "integer"
 },
 "pageToken": {
-"description": "The standard list page token.",
+"description": "Optional. The value returned by the last `ListFeedbackLabelsResponse`. This value indicates that this is a continuation of a prior `ListFeedbackLabels` call and that the system should return the next page of data.",
 "location": "query",
 "type": "string"
+},
+"parent": {
+"description": "Required. The parent resource of the feedback labels.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+$",
+"required": true,
+"type": "string"
 }
 },
-"path": "v1/{+name}/operations",
+"path": "v1/{+parent}/feedbackLabels",
 "response": {
-"$ref": "GoogleLongrunningListOperationsResponse"
+"$ref": "GoogleCloudContactcenterinsightsV1ListFeedbackLabelsResponse"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"patch": {
+"description": "Update feedback label.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/conversations/{conversationsId}/feedbackLabels/{feedbackLabelsId}",
+"httpMethod": "PATCH",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels.patch",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/conversations/[^/]+/feedbackLabels/[^/]+$",
+"required": true,
+"type": "string"
+},
+"updateMask": {
+"description": "Required. The list of fields to be updated.",
+"format": "google-fieldmask",
+"location": "query",
+"type": "string"
+}
+},
+"path": "v1/{+name}",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1FeedbackLabel"
+},
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1FeedbackLabel"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
@@ -1489,31 +1890,472 @@
 }
 }
 }
+},
+"operations": {
+"methods": {
+"cancel": {
+"description": "Starts asynchronous cancellation on a long-running operation. The server makes a best effort to cancel the operation, but success is not guaranteed. If the server doesn't support this method, it returns `google.rpc.Code.UNIMPLEMENTED`. Clients can use Operations.GetOperation or other methods to check whether the cancellation succeeded or whether the operation completed despite cancellation. On successful cancellation, the operation is not deleted; instead, it becomes an operation with an Operation.error value with a google.rpc.Status.code of `1`, corresponding to `Code.CANCELLED`.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/operations/{operationsId}:cancel",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.operations.cancel",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "The name of the operation resource to be cancelled.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/operations/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+name}:cancel",
+"response": {
+"$ref": "GoogleProtobufEmpty"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"get": {
+"description": "Gets the latest state of a long-running operation. Clients can use this method to poll the operation result at intervals as recommended by the API service.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/operations/{operationsId}",
+"httpMethod": "GET",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.operations.get",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "The name of the operation resource.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+/operations/[^/]+$",
+"required": true,
+"type": "string"
 }
+},
+"path": "v1/{+name}",
+"response": {
+"$ref": "GoogleLongrunningOperation"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"list": {
+"description": "Lists operations that match the specified filter in the request. If the server doesn't support this method, it returns `UNIMPLEMENTED`.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/authorizedViewSets/{authorizedViewSetsId}/authorizedViews/{authorizedViewsId}/operations",
+"httpMethod": "GET",
+"id": "contactcenterinsights.projects.locations.authorizedViewSets.authorizedViews.operations.list",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"filter": {
+"description": "The standard list filter.",
+"location": "query",
+"type": "string"
+},
+"name": {
+"description": "The name of the operation's parent resource.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/authorizedViewSets/[^/]+/authorizedViews/[^/]+$",
+"required": true,
+"type": "string"
+},
+"pageSize": {
+"description": "The standard list page size.",
+"format": "int32",
+"location": "query",
+"type": "integer"
+},
+"pageToken": {
+"description": "The standard list page token.",
+"location": "query",
+"type": "string"
+}
+},
+"path": "v1/{+name}/operations",
+"response": {
+"$ref": "GoogleLongrunningListOperationsResponse"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+}
+}
+}
+}
+}
+}
+},
+"conversations": {
+"methods": {
+"bulkAnalyze": {
+"description": "Analyzes multiple conversations in a single request.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations:bulkAnalyze",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.conversations.bulkAnalyze",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
+"parent": {
+"description": "Required. The parent resource to create analyses in.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+parent}/conversations:bulkAnalyze",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest"
+},
+"response": {
+"$ref": "GoogleLongrunningOperation"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"bulkDelete": {
+"description": "Deletes multiple conversations in a single request.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations:bulkDelete",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.conversations.bulkDelete",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
+"parent": {
+"description": "Required. The parent resource to delete conversations from. Format: projects/{project}/locations/{location}",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+parent}/conversations:bulkDelete",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest"
+},
+"response": {
+"$ref": "GoogleLongrunningOperation"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"calculateStats": {
+"description": "Gets conversation statistics.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations:calculateStats",
+"httpMethod": "GET",
+"id": "contactcenterinsights.projects.locations.conversations.calculateStats",
+"parameterOrder": [
+"location"
+],
+"parameters": {
+"filter": {
+"description": "A filter to reduce results to a specific subset. This field is useful for getting statistics about conversations with specific properties.",
+"location": "query",
+"type": "string"
+},
+"location": {
+"description": "Required. The location of the conversations.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+location}/conversations:calculateStats",
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1CalculateStatsResponse"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"create": {
+"description": "Creates a conversation. Note that this method does not support audio transcription or redaction. Use `conversations.upload` instead.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.conversations.create",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
+"conversationId": {
+"description": "A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression `^[a-z0-9-]{4,64}$`. Valid characters are `a-z-`",
+"location": "query",
+"type": "string"
+},
+"parent": {
+"description": "Required. The parent resource of the conversation.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+parent}/conversations",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1Conversation"
+},
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1Conversation"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"delete": {
+"description": "Deletes a conversation.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}",
+"httpMethod": "DELETE",
+"id": "contactcenterinsights.projects.locations.conversations.delete",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"force": {
+"description": "If set to true, all of this conversation's analyses will also be deleted. Otherwise, the request will only succeed if the conversation has no analyses.",
+"location": "query",
+"type": "boolean"
+},
+"name": {
+"description": "Required. The name of the conversation to delete.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+name}",
+"response": {
+"$ref": "GoogleProtobufEmpty"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"get": {
+"description": "Gets a conversation.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}",
+"httpMethod": "GET",
+"id": "contactcenterinsights.projects.locations.conversations.get",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "Required. The name of the conversation to get.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+$",
+"required": true,
+"type": "string"
+},
+"view": {
+"description": "The level of details of the conversation. Default is `FULL`.",
+"enum": [
+"CONVERSATION_VIEW_UNSPECIFIED",
+"FULL",
+"BASIC"
+],
+"enumDescriptions": [
+"The conversation view is not specified. * Defaults to `FULL` in `GetConversationRequest`. * Defaults to `BASIC` in `ListConversationsRequest`.",
+"Populates all fields in the conversation.",
+"Populates all fields in the conversation except the transcript."
+],
+"location": "query",
+"type": "string"
+}
+},
+"path": "v1/{+name}",
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1Conversation"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"ingest": {
+"description": "Imports conversations and processes them according to the user's configuration.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations:ingest",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.conversations.ingest",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
+"parent": {
+"description": "Required. The parent resource for new conversations.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+parent}/conversations:ingest",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsRequest"
+},
+"response": {
+"$ref": "GoogleLongrunningOperation"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"list": {
+"description": "Lists conversations.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations",
+"httpMethod": "GET",
+"id": "contactcenterinsights.projects.locations.conversations.list",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
+"filter": {
+"description": "A filter to reduce results to a specific subset. Useful for querying conversations with specific properties.",
+"location": "query",
+"type": "string"
+},
+"orderBy": {
+"description": "Optional. The attribute by which to order conversations in the response. If empty, conversations will be ordered by descending creation time. Supported values are one of the following: * create_time * customer_satisfaction_rating * duration * latest_analysis * start_time * turn_count The default sort order is ascending. To specify order, append `asc` or `desc` (`create_time desc`). For more details, see [Google AIPs Ordering](https://google.aip.dev/132#ordering).",
+"location": "query",
+"type": "string"
+},
+"pageSize": {
+"description": "The maximum number of conversations to return in the response. A valid page size ranges from 0 to 100,000 inclusive. If the page size is zero or unspecified, a default page size of 100 will be chosen. Note that a call might return fewer results than the requested page size.",
+"format": "int32",
+"location": "query",
+"type": "integer"
+},
+"pageToken": {
+"description": "The value returned by the last `ListConversationsResponse`. This value indicates that this is a continuation of a prior `ListConversations` call and that the system should return the next page of data.",
+"location": "query",
+"type": "string"
+},
+"parent": {
+"description": "Required. The parent resource of the conversation.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+$",
+"required": true,
+"type": "string"
+},
+"view": {
+"description": "The level of details of the conversation. Default is `BASIC`.",
+"enum": [
+"CONVERSATION_VIEW_UNSPECIFIED",
+"FULL",
+"BASIC"
+],
+"enumDescriptions": [
+"The conversation view is not specified. * Defaults to `FULL` in `GetConversationRequest`. * Defaults to `BASIC` in `ListConversationsRequest`.",
+"Populates all fields in the conversation.",
+"Populates all fields in the conversation except the transcript."
+],
+"location": "query",
+"type": "string"
+}
+},
+"path": "v1/{+parent}/conversations",
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1ListConversationsResponse"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"patch": {
+"description": "Updates a conversation.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}",
+"httpMethod": "PATCH",
+"id": "contactcenterinsights.projects.locations.conversations.patch",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+$",
+"required": true,
+"type": "string"
+},
+"updateMask": {
+"description": "The list of fields to be updated. All possible fields can be updated by passing `*`, or a subset of the following updateable fields can be provided: * `agent_id` * `language_code` * `labels` * `metadata` * `quality_metadata` * `call_metadata` * `start_time` * `expire_time` or `ttl` * `data_source.gcs_source.audio_uri` or `data_source.dialogflow_source.audio_uri`",
+"format": "google-fieldmask",
+"location": "query",
+"type": "string"
+}
+},
+"path": "v1/{+name}",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1Conversation"
+},
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1Conversation"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"upload": {
+"description": "Create a long-running conversation upload operation. This method differs from `CreateConversation` by allowing audio transcription and optional DLP redaction.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations:upload",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.conversations.upload",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
+"parent": {
+"description": "Required. The parent resource of the conversation.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+$",
+"required": true,
+"type": "string"
+}
+},
+"path": "v1/{+parent}/conversations:upload",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1UploadConversationRequest"
+},
+"response": {
+"$ref": "GoogleLongrunningOperation"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
 }
 },
-"conversations": {
+"resources": {
+"analyses": {
 "methods": {
-"bulkAnalyze": {
-"description": "Analyzes multiple conversations in a single request.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations:bulkAnalyze",
+"create": {
+"description": "Creates an analysis. The long running operation is done when the analysis has completed.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/analyses",
 "httpMethod": "POST",
-"id": "contactcenterinsights.projects.locations.conversations.bulkAnalyze",
+"id": "contactcenterinsights.projects.locations.conversations.analyses.create",
 "parameterOrder": [
 "parent"
 ],
 "parameters": {
 "parent": {
-"description": "Required. The parent resource to create analyses in.",
+"description": "Required. The parent resource of the analysis.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
-"path": "v1/{+parent}/conversations:bulkAnalyze",
+"path": "v1/{+parent}/analyses",
 "request": {
-"$ref": "GoogleCloudContactcenterinsightsV1BulkAnalyzeConversationsRequest"
+"$ref": "GoogleCloudContactcenterinsightsV1Analysis"
 },
 "response": {
 "$ref": "GoogleLongrunningOperation"
@@ -1522,115 +2364,175 @@
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
-"bulkDelete": {
-"description": "Deletes multiple conversations in a single request.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations:bulkDelete",
-"httpMethod": "POST",
-"id": "contactcenterinsights.projects.locations.conversations.bulkDelete",
+"delete": {
+"description": "Deletes an analysis.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/analyses/{analysesId}",
+"httpMethod": "DELETE",
+"id": "contactcenterinsights.projects.locations.conversations.analyses.delete",
 "parameterOrder": [
-"parent"
+"name"
 ],
 "parameters": {
-"parent": {
-"description": "Required. The parent resource to delete conversations from. Format: projects/{project}/locations/{location}",
+"name": {
+"description": "Required. The name of the analysis to delete.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/analyses/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
-"path": "v1/{+parent}/conversations:bulkDelete",
-"request": {
-"$ref": "GoogleCloudContactcenterinsightsV1BulkDeleteConversationsRequest"
+"path": "v1/{+name}",
+"response": {
+"$ref": "GoogleProtobufEmpty"
+},
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"get": {
+"description": "Gets an analysis.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/analyses/{analysesId}",
+"httpMethod": "GET",
+"id": "contactcenterinsights.projects.locations.conversations.analyses.get",
+"parameterOrder": [
+"name"
+],
+"parameters": {
+"name": {
+"description": "Required. The name of the analysis to get.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/analyses/[^/]+$",
+"required": true,
+"type": "string"
+}
 },
+"path": "v1/{+name}",
 "response": {
-"$ref": "GoogleLongrunningOperation"
+"$ref": "GoogleCloudContactcenterinsightsV1Analysis"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
-"calculateStats": {
-"description": "Gets conversation statistics.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations:calculateStats",
+"list": {
+"description": "Lists analyses.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/analyses",
 "httpMethod": "GET",
-"id": "contactcenterinsights.projects.locations.conversations.calculateStats",
+"id": "contactcenterinsights.projects.locations.conversations.analyses.list",
 "parameterOrder": [
-"location"
+"parent"
 ],
 "parameters": {
 "filter": {
-"description": "A filter to reduce results to a specific subset. This field is useful for getting statistics about conversations with specific properties.",
+"description": "A filter to reduce results to a specific subset. Useful for querying conversations with specific properties.",
 "location": "query",
 "type": "string"
 },
-"location": {
-"description": "Required. The location of the conversations.",
+"pageSize": {
+"description": "The maximum number of analyses to return in the response. If this value is zero, the service will select a default size. A call might return fewer objects than requested. A non-empty `next_page_token` in the response indicates that more data is available.",
+"format": "int32",
+"location": "query",
+"type": "integer"
+},
+"pageToken": {
+"description": "The value returned by the last `ListAnalysesResponse`; indicates that this is a continuation of a prior `ListAnalyses` call and the system should return the next page of data.",
+"location": "query",
+"type": "string"
+},
+"parent": {
+"description": "Required. The parent resource of the analyses.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
-"path": "v1/{+location}/conversations:calculateStats",
+"path": "v1/{+parent}/analyses",
 "response": {
-"$ref": "GoogleCloudContactcenterinsightsV1CalculateStatsResponse"
+"$ref": "GoogleCloudContactcenterinsightsV1ListAnalysesResponse"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
+}
+}
 },
-"create": {
-"description": "Creates a conversation. Note that this method does not support audio transcription or redaction. Use `conversations.upload` instead.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations",
+"assessments": {
+"methods": {
+"appeal": {
+"description": "Appeal an Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/assessments/{assessmentsId}:appeal",
 "httpMethod": "POST",
-"id": "contactcenterinsights.projects.locations.conversations.create",
+"id": "contactcenterinsights.projects.locations.conversations.assessments.appeal",
 "parameterOrder": [
-"parent"
+"name"
 ],
 "parameters": {
-"conversationId": {
-"description": "A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression `^[a-z0-9-]{4,64}$`. Valid characters are `a-z-`",
-"location": "query",
+"name": {
+"description": "Required. The name of the assessment to appeal.",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/assessments/[^/]+$",
+"required": true,
 "type": "string"
+}
+},
+"path": "v1/{+name}:appeal",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1AppealAssessmentRequest"
+},
+"response": {
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
 },
+"scopes": [
+"https://www.googleapis.com/auth/cloud-platform"
+]
+},
+"create": {
+"description": "Create Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/assessments",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.conversations.assessments.create",
+"parameterOrder": [
+"parent"
+],
+"parameters": {
 "parent": {
-"description": "Required. The parent resource of the conversation.",
+"description": "Required. The parent resource of the assessment.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
-"path": "v1/{+parent}/conversations",
+"path": "v1/{+parent}/assessments",
 "request": {
-"$ref": "GoogleCloudContactcenterinsightsV1Conversation"
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
 },
 "response": {
-"$ref": "GoogleCloudContactcenterinsightsV1Conversation"
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
 "delete": {
-"description": "Deletes a conversation.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}",
+"description": "Delete an Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/assessments/{assessmentsId}",
 "httpMethod": "DELETE",
-"id": "contactcenterinsights.projects.locations.conversations.delete",
+"id": "contactcenterinsights.projects.locations.conversations.assessments.delete",
 "parameterOrder": [
 "name"
 ],
 "parameters": {
 "force": {
-"description": "If set to true, all of this conversation's analyses will also be deleted. Otherwise, the request will only succeed if the conversation has no analyses.",
+"description": "Optional. If set to true, all of this assessment's notes will also be deleted. Otherwise, the request will only succeed if it has no notes.",
 "location": "query",
 "type": "boolean"
 },
 "name": {
-"description": "Required. The name of the conversation to delete.",
+"description": "Required. The name of the assessment to delete.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/assessments/[^/]+$",
 "required": true,
 "type": "string"
 }
@@ -1643,192 +2545,123 @@
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
-"get": {
-"description": "Gets a conversation.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}",
-"httpMethod": "GET",
-"id": "contactcenterinsights.projects.locations.conversations.get",
+"finalize": {
+"description": "Finalize an Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/assessments/{assessmentsId}:finalize",
+"httpMethod": "POST",
+"id": "contactcenterinsights.projects.locations.conversations.assessments.finalize",
 "parameterOrder": [
 "name"
 ],
 "parameters": {
 "name": {
-"description": "Required. The name of the conversation to get.",
+"description": "Required. The name of the assessment to finalize.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/assessments/[^/]+$",
 "required": true,
 "type": "string"
-},
-"view": {
-"description": "The level of details of the conversation. Default is `FULL`.",
-"enum": [
-"CONVERSATION_VIEW_UNSPECIFIED",
-"FULL",
-"BASIC"
-],
-"enumDescriptions": [
-"The conversation view is not specified. * Defaults to `FULL` in `GetConversationRequest`. * Defaults to `BASIC` in `ListConversationsRequest`.",
-"Populates all fields in the conversation.",
-"Populates all fields in the conversation except the transcript."
-],
-"location": "query",
-"type": "string"
 }
 },
-"path": "v1/{+name}",
+"path": "v1/{+name}:finalize",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1FinalizeAssessmentRequest"
+},
 "response": {
-"$ref": "GoogleCloudContactcenterinsightsV1Conversation"
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
-"ingest": {
-"description": "Imports conversations and processes them according to the user's configuration.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations:ingest",
-"httpMethod": "POST",
-"id": "contactcenterinsights.projects.locations.conversations.ingest",
+"get": {
+"description": "Get Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/assessments/{assessmentsId}",
+"httpMethod": "GET",
+"id": "contactcenterinsights.projects.locations.conversations.assessments.get",
 "parameterOrder": [
-"parent"
+"name"
 ],
 "parameters": {
-"parent": {
-"description": "Required. The parent resource for new conversations.",
+"name": {
+"description": "Required. The name of the assessment to get.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/assessments/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
-"path": "v1/{+parent}/conversations:ingest",
-"request": {
-"$ref": "GoogleCloudContactcenterinsightsV1IngestConversationsRequest"
-},
+"path": "v1/{+name}",
 "response": {
-"$ref": "GoogleLongrunningOperation"
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
 "list": {
-"description": "Lists conversations.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations",
+"description": "List Assessments.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/assessments",
 "httpMethod": "GET",
-"id": "contactcenterinsights.projects.locations.conversations.list",
+"id": "contactcenterinsights.projects.locations.conversations.assessments.list",
 "parameterOrder": [
 "parent"
 ],
 "parameters": {
 "filter": {
-"description": "A filter to reduce results to a specific subset. Useful for querying conversations with specific properties.",
-"location": "query",
-"type": "string"
-},
-"orderBy": {
-"description": "Optional. The attribute by which to order conversations in the response. If empty, conversations will be ordered by descending creation time. Supported values are one of the following: * create_time * customer_satisfaction_rating * duration * latest_analysis * start_time * turn_count The default sort order is ascending. To specify order, append `asc` or `desc` (`create_time desc`). For more details, see [Google AIPs Ordering](https://google.aip.dev/132#ordering).",
+"description": "Optional. A filter to reduce results to a specific subset. Supported filters include: * `state` - The state of the assessment * `agent_info.agent_id` - The ID of the agent the assessment is for",
 "location": "query",
 "type": "string"
 },
 "pageSize": {
-"description": "The maximum number of conversations to return in the response. A valid page size ranges from 0 to 100,000 inclusive. If the page size is zero or unspecified, a default page size of 100 will be chosen. Note that a call might return fewer results than the requested page size.",
+"description": "The maximum number of assessments to list. If zero, the service will select a default size. A call may return fewer objects than requested. A non-empty `next_page_token` in the response indicates that more data is available.",
 "format": "int32",
 "location": "query",
 "type": "integer"
 },
 "pageToken": {
-"description": "The value returned by the last `ListConversationsResponse`. This value indicates that this is a continuation of a prior `ListConversations` call and that the system should return the next page of data.",
+"description": "Optional. The value returned by the last `ListAssessmentRulesResponse`; indicates that this is a continuation of a prior `ListAssessmentRules` call and the system should return the next page of data.",
 "location": "query",
 "type": "string"
 },
 "parent": {
-"description": "Required. The parent resource of the conversation.",
-"location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+$",
-"required": true,
-"type": "string"
-},
-"view": {
-"description": "The level of details of the conversation. Default is `BASIC`.",
-"enum": [
-"CONVERSATION_VIEW_UNSPECIFIED",
-"FULL",
-"BASIC"
-],
-"enumDescriptions": [
-"The conversation view is not specified. * Defaults to `FULL` in `GetConversationRequest`. * Defaults to `BASIC` in `ListConversationsRequest`.",
-"Populates all fields in the conversation.",
-"Populates all fields in the conversation except the transcript."
-],
-"location": "query",
-"type": "string"
-}
-},
-"path": "v1/{+parent}/conversations",
-"response": {
-"$ref": "GoogleCloudContactcenterinsightsV1ListConversationsResponse"
-},
-"scopes": [
-"https://www.googleapis.com/auth/cloud-platform"
-]
-},
-"patch": {
-"description": "Updates a conversation.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}",
-"httpMethod": "PATCH",
-"id": "contactcenterinsights.projects.locations.conversations.patch",
-"parameterOrder": [
-"name"
-],
-"parameters": {
-"name": {
-"description": "Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}",
+"description": "Required. The parent resource of the assessments. To list all assessments in a location, substitute the conversation ID with a '-' character.",
 "location": "path",
 "pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+$",
 "required": true,
 "type": "string"
-},
-"updateMask": {
-"description": "The list of fields to be updated. All possible fields can be updated by passing `*`, or a subset of the following updateable fields can be provided: * `agent_id` * `language_code` * `labels` * `metadata` * `quality_metadata` * `call_metadata` * `start_time` * `expire_time` or `ttl` * `data_source.gcs_source.audio_uri` or `data_source.dialogflow_source.audio_uri`",
-"format": "google-fieldmask",
-"location": "query",
-"type": "string"
 }
 },
-"path": "v1/{+name}",
-"request": {
-"$ref": "GoogleCloudContactcenterinsightsV1Conversation"
-},
+"path": "v1/{+parent}/assessments",
 "response": {
-"$ref": "GoogleCloudContactcenterinsightsV1Conversation"
+"$ref": "GoogleCloudContactcenterinsightsV1ListAssessmentsResponse"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
-]
-},
-"upload": {
-"description": "Create a long-running conversation upload operation. This method differs from `CreateConversation` by allowing audio transcription and optional DLP redaction.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations:upload",
+]
+},
+"publish": {
+"description": "Publish an Assessment.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/assessments/{assessmentsId}:publish",
 "httpMethod": "POST",
-"id": "contactcenterinsights.projects.locations.conversations.upload",
+"id": "contactcenterinsights.projects.locations.conversations.assessments.publish",
 "parameterOrder": [
-"parent"
+"name"
 ],
 "parameters": {
-"parent": {
-"description": "Required. The parent resource of the conversation.",
+"name": {
+"description": "Required. The name of the assessment to publish.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/assessments/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
-"path": "v1/{+parent}/conversations:upload",
+"path": "v1/{+name}:publish",
 "request": {
-"$ref": "GoogleCloudContactcenterinsightsV1UploadConversationRequest"
+"$ref": "GoogleCloudContactcenterinsightsV1PublishAssessmentRequest"
 },
 "response": {
-"$ref": "GoogleLongrunningOperation"
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
@@ -1836,49 +2669,49 @@
 }
 },
 "resources": {
-"analyses": {
+"notes": {
 "methods": {
 "create": {
-"description": "Creates an analysis. The long running operation is done when the analysis has completed.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/analyses",
+"description": "Create Note.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/assessments/{assessmentsId}/notes",
 "httpMethod": "POST",
-"id": "contactcenterinsights.projects.locations.conversations.analyses.create",
+"id": "contactcenterinsights.projects.locations.conversations.assessments.notes.create",
 "parameterOrder": [
 "parent"
 ],
 "parameters": {
 "parent": {
-"description": "Required. The parent resource of the analysis.",
+"description": "Required. The parent resource of the note.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/assessments/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
-"path": "v1/{+parent}/analyses",
+"path": "v1/{+parent}/notes",
 "request": {
-"$ref": "GoogleCloudContactcenterinsightsV1Analysis"
+"$ref": "GoogleCloudContactcenterinsightsV1Note"
 },
 "response": {
-"$ref": "GoogleLongrunningOperation"
+"$ref": "GoogleCloudContactcenterinsightsV1Note"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
 "delete": {
-"description": "Deletes an analysis.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/analyses/{analysesId}",
+"description": "Deletes a Note.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/assessments/{assessmentsId}/notes/{notesId}",
 "httpMethod": "DELETE",
-"id": "contactcenterinsights.projects.locations.conversations.analyses.delete",
+"id": "contactcenterinsights.projects.locations.conversations.assessments.notes.delete",
 "parameterOrder": [
 "name"
 ],
 "parameters": {
 "name": {
-"description": "Required. The name of the analysis to delete.",
+"description": "Required. The name of the note to delete.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/analyses/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/assessments/[^/]+/notes/[^/]+$",
 "required": true,
 "type": "string"
 }
@@ -1891,73 +2724,79 @@
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
-"get": {
-"description": "Gets an analysis.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/analyses/{analysesId}",
+"list": {
+"description": "List Notes.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/assessments/{assessmentsId}/notes",
 "httpMethod": "GET",
-"id": "contactcenterinsights.projects.locations.conversations.analyses.get",
+"id": "contactcenterinsights.projects.locations.conversations.assessments.notes.list",
 "parameterOrder": [
-"name"
+"parent"
 ],
 "parameters": {
-"name": {
-"description": "Required. The name of the analysis to get.",
+"pageSize": {
+"description": "Optional. The maximum number of notes to return in the response. If zero the service will select a default size. A call might return fewer objects than requested. A non-empty `next_page_token` in the response indicates that more data is available.",
+"format": "int32",
+"location": "query",
+"type": "integer"
+},
+"pageToken": {
+"description": "Optional. The value returned by the last `ListNotesResponse`. This value indicates that this is a continuation of a prior `ListNotes` call and that the system should return the next page of data.",
+"location": "query",
+"type": "string"
+},
+"parent": {
+"description": "Required. The parent resource of the notes.",
 "location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/analyses/[^/]+$",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/assessments/[^/]+$",
 "required": true,
 "type": "string"
 }
 },
-"path": "v1/{+name}",
+"path": "v1/{+parent}/notes",
 "response": {
-"$ref": "GoogleCloudContactcenterinsightsV1Analysis"
+"$ref": "GoogleCloudContactcenterinsightsV1ListNotesResponse"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 },
-"list": {
-"description": "Lists analyses.",
-"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/analyses",
-"httpMethod": "GET",
-"id": "contactcenterinsights.projects.locations.conversations.analyses.list",
+"patch": {
+"description": "Update Note.",
+"flatPath": "v1/projects/{projectsId}/locations/{locationsId}/conversations/{conversationsId}/assessments/{assessmentsId}/notes/{notesId}",
+"httpMethod": "PATCH",
+"id": "contactcenterinsights.projects.locations.conversations.assessments.notes.patch",
 "parameterOrder": [
-"parent"
+"name"
 ],
 "parameters": {
-"filter": {
-"description": "A filter to reduce results to a specific subset. Useful for querying conversations with specific properties.",
-"location": "query",
+"name": {
+"description": "Identifier. The resource name of the note. Format: projects/{project}/locations/{location}/conversations/{conversation}/assessments/{assessment}/notes/{note}",
+"location": "path",
+"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+/assessments/[^/]+/notes/[^/]+$",
+"required": true,
 "type": "string"
 },
-"pageSize": {
-"description": "The maximum number of analyses to return in the response. If this value is zero, the service will select a default size. A call might return fewer objects than requested. A non-empty `next_page_token` in the response indicates that more data is available.",
-"format": "int32",
-"location": "query",
-"type": "integer"
-},
-"pageToken": {
-"description": "The value returned by the last `ListAnalysesResponse`; indicates that this is a continuation of a prior `ListAnalyses` call and the system should return the next page of data.",
+"updateMask": {
+"description": "Optional. The list of fields to be updated. If the update_mask is empty, all updateable fields will be updated. Acceptable fields include: * `content`",
+"format": "google-fieldmask",
 "location": "query",
 "type": "string"
-},
-"parent": {
-"description": "Required. The parent resource of the analyses.",
-"location": "path",
-"pattern": "^projects/[^/]+/locations/[^/]+/conversations/[^/]+$",
-"required": true,
-"type": "string"
 }
 },
-"path": "v1/{+parent}/analyses",
+"path": "v1/{+name}",
+"request": {
+"$ref": "GoogleCloudContactcenterinsightsV1Note"
+},
 "response": {
-"$ref": "GoogleCloudContactcenterinsightsV1ListAnalysesResponse"
+"$ref": "GoogleCloudContactcenterinsightsV1Note"
 },
 "scopes": [
 "https://www.googleapis.com/auth/cloud-platform"
 ]
 }
 }
+}
+}
 },
 "feedbackLabels": {
 "methods": {
@@ -4254,7 +5093,7 @@
 }
 }
 },
-"revision": "20250512",
+"revision": "20250526",
 "rootUrl": "https://contactcenterinsights.googleapis.com/",
 "schemas": {
 "GoogleCloudContactcenterinsightsV1Analysis": {
@@ -4532,10 +5371,15 @@
 "BASELINE_MODEL",
 "BASELINE_MODEL_V2_0"
 ],
+"enumDeprecated": [
+false,
+true,
+true
+],
 "enumDescriptions": [
 "Unspecified summarization model.",
-"The CCAI baseline model.",
-"The CCAI baseline model, V2.0."
+"The CCAI baseline model. This model is deprecated and will be removed in the future. We recommend using `generator` instead.",
+"The CCAI baseline model, V2.0. This model is deprecated and will be removed in the future. We recommend using `generator` instead."
 ],
 "type": "string"
 }
@@ -4573,6 +5417,12 @@
 },
 "type": "object"
 },
+"GoogleCloudContactcenterinsightsV1AppealAssessmentRequest": {
+"description": "The message to appeal an assessment.",
+"id": "GoogleCloudContactcenterinsightsV1AppealAssessmentRequest",
+"properties": {},
+"type": "object"
+},
 "GoogleCloudContactcenterinsightsV1ArticleSuggestionData": {
 "description": "Agent Assist Article Suggestion data.",
 "id": "GoogleCloudContactcenterinsightsV1ArticleSuggestionData",
@@ -4608,6 +5458,91 @@
 },
 "type": "object"
 },
+"GoogleCloudContactcenterinsightsV1Assessment": {
+"description": "The assessment resource.",
+"id": "GoogleCloudContactcenterinsightsV1Assessment",
+"properties": {
+"agentInfo": {
+"$ref": "GoogleCloudContactcenterinsightsV1ConversationQualityMetadataAgentInfo",
+"description": "Information about the agent the assessment is for."
+},
+"createTime": {
+"description": "Output only. The time at which the assessment was created.",
+"format": "google-datetime",
+"readOnly": true,
+"type": "string"
+},
+"name": {
+"description": "Identifier. The resource name of the assessment. Format: projects/{project}/locations/{location}/conversations/{conversation}/assessments/{assessment}",
+"type": "string"
+},
+"state": {
+"description": "Output only. The state of the assessment.",
+"enum": [
+"STATE_UNSPECIFIED",
+"DRAFT",
+"PUBLISHED",
+"APPEALED",
+"FINALIZED"
+],
+"enumDescriptions": [
+"The state is unspecified. This value should not be used.",
+"The default state of all new assessments.",
+"The assessment has been published.",
+"The assessment has been appealed.",
+"The assessment has been finalized."
+],
+"readOnly": true,
+"type": "string"
+},
+"updateTime": {
+"description": "Output only. The time at which the assessment was last updated.",
+"format": "google-datetime",
+"readOnly": true,
+"type": "string"
+}
+},
+"type": "object"
+},
+"GoogleCloudContactcenterinsightsV1AssessmentRule": {
+"description": "The CCAI Insights project wide assessment rule. This assessment rule will be applied to all conversations from the previous sampling cycle that match the sample rule defined in the assessment rule. One project can have multiple assessment rules.",
+"id": "GoogleCloudContactcenterinsightsV1AssessmentRule",
+"properties": {
+"active": {
+"description": "If true, apply this rule to conversations. Otherwise, this rule is inactive.",
+"type": "boolean"
+},
+"createTime": {
+"description": "Output only. The time at which this assessment rule was created.",
+"format": "google-datetime",
+"readOnly": true,
+"type": "string"
+},
+"displayName": {
+"description": "Display Name of the assessment rule.",
+"type": "string"
+},
+"name": {
+"description": "Identifier. The resource name of the assessment rule. Format: projects/{project}/locations/{location}/assessmentRules/{assessment_rule}",
+"type": "string"
+},
+"sampleRule": {
+"$ref": "GoogleCloudContactcenterinsightsV1SampleRule",
+"description": "The sample rule for the assessment rule."
+},
+"scheduleInfo": {
+"$ref": "GoogleCloudContactcenterinsightsV1ScheduleInfo",
+"description": "Schedule info for the assessment rule."
+},
+"updateTime": {
+"description": "Output only. The most recent time at which this assessment rule was updated.",
+"format": "google-datetime",
+"readOnly": true,
+"type": "string"
+}
+},
+"type": "object"
+},
 "GoogleCloudContactcenterinsightsV1AuthorizedView": {
 "description": "An AuthorizedView represents a view of accessible Insights resources (for example, Conversation and Scorecard). Who have read access to the AuthorizedView resource will have access to these Insight resources as well.",
 "id": "GoogleCloudContactcenterinsightsV1AuthorizedView",
@@ -5410,6 +6345,10 @@
 "gcsSource": {
 "$ref": "GoogleCloudContactcenterinsightsV1GcsSource",
 "description": "A Cloud Storage location specification for the audio and transcript."
+},
+"metadataUri": {
+"description": "Cloud Storage URI that points to a file that contains the conversation metadata.",
+"type": "string"
 }
 },
 "type": "object"
@@ -6486,6 +7425,12 @@
 },
 "type": "object"
 },
+"GoogleCloudContactcenterinsightsV1FinalizeAssessmentRequest": {
+"description": "The message to finalize an assessment. Finalizing makes an assessment and its notes immutable.",
+"id": "GoogleCloudContactcenterinsightsV1FinalizeAssessmentRequest",
+"properties": {},
+"type": "object"
+},
 "GoogleCloudContactcenterinsightsV1GcsSource": {
 "description": "A Cloud Storage source of conversation data.",
 "id": "GoogleCloudContactcenterinsightsV1GcsSource",
@@ -7136,6 +8081,42 @@
 },
 "type": "object"
 },
+"GoogleCloudContactcenterinsightsV1ListAssessmentRulesResponse": {
+"description": "The response of listing assessment rules.",
+"id": "GoogleCloudContactcenterinsightsV1ListAssessmentRulesResponse",
+"properties": {
+"assessmentRules": {
+"description": "The assessment rules that match the request.",
+"items": {
+"$ref": "GoogleCloudContactcenterinsightsV1AssessmentRule"
+},
+"type": "array"
+},
+"nextPageToken": {
+"description": "A token, which can be sent as `page_token` to retrieve the next page. If this field is omitted, there are no subsequent pages.",
+"type": "string"
+}
+},
+"type": "object"
+},
+"GoogleCloudContactcenterinsightsV1ListAssessmentsResponse": {
+"description": "The response of listing assessments.",
+"id": "GoogleCloudContactcenterinsightsV1ListAssessmentsResponse",
+"properties": {
+"assessments": {
+"description": "The assessments that match the request.",
+"items": {
+"$ref": "GoogleCloudContactcenterinsightsV1Assessment"
+},
+"type": "array"
+},
+"nextPageToken": {
+"description": "A token, which can be sent as `page_token` to retrieve the next page. If this field is omitted, there are no subsequent pages.",
+"type": "string"
+}
+},
+"type": "object"
+},
 "GoogleCloudContactcenterinsightsV1ListAuthorizedViewSetsResponse": {
 "description": "The response from a ListAuthorizedViewSet request.",
 "id": "GoogleCloudContactcenterinsightsV1ListAuthorizedViewSetsResponse",
@@ -7236,6 +8217,24 @@
 },
 "type": "object"
 },
+"GoogleCloudContactcenterinsightsV1ListNotesResponse": {
+"description": "The response of listing notes.",
+"id": "GoogleCloudContactcenterinsightsV1ListNotesResponse",
+"properties": {
+"nextPageToken": {
+"description": "A token, which can be sent as `page_token` to retrieve the next page. If this field is omitted, there are no subsequent pages.",
+"type": "string"
+},
+"notes": {
+"description": "The notes that match the request.",
+"items": {
+"$ref": "GoogleCloudContactcenterinsightsV1Note"
+},
+"type": "array"
+}
+},
+"type": "object"
+},
 "GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse": {
 "description": "The response of listing phrase matchers.",
 "id": "GoogleCloudContactcenterinsightsV1ListPhraseMatchersResponse",
@@ -7326,6 +8325,79 @@
 },
 "type": "object"
 },
+"GoogleCloudContactcenterinsightsV1Note": {
+"description": "The conversation assessment note resource.",
+"id": "GoogleCloudContactcenterinsightsV1Note",
+"properties": {
+"assessmentNote": {
+"$ref": "GoogleCloudContactcenterinsightsV1NoteAssessmentNote",
+"description": "The note is associated to the entire parent assessment."
+},
+"content": {
+"description": "The note content.",
+"type": "string"
+},
+"conversationTurnNote": {
+"$ref": "GoogleCloudContactcenterinsightsV1NoteConversationTurnNote",
+"description": "The note is associated with a conversation turn."
+},
+"createTime": {
+"description": "Output only. The time at which the note was created.",
+"format": "google-datetime",
+"readOnly": true,
+"type": "string"
+},
+"name": {
+"description": "Identifier. The resource name of the note. Format: projects/{project}/locations/{location}/conversations/{conversation}/assessments/{assessment}/notes/{note}",
+"type": "string"
+},
+"noteCreator": {
+"$ref": "GoogleCloudContactcenterinsightsV1UserInfo",
+"description": "Output only. The user that created the note.",
+"readOnly": true
+},
+"qaQuestionNote": {
+"$ref": "GoogleCloudContactcenterinsightsV1NoteQaQuestionNote",
+"description": "The note is associated with a QA question in one of the conversation's scorecard results."
+},
+"updateTime": {
+"description": "Output only. The time at which the note was last updated.",
+"format": "google-datetime",
+"readOnly": true,
+"type": "string"
+}
+},
+"type": "object"
+},
+"GoogleCloudContactcenterinsightsV1NoteAssessmentNote": {
+"description": "A note about the entire parent assessment.",
+"id": "GoogleCloudContactcenterinsightsV1NoteAssessmentNote",
+"properties": {},
+"type": "object"
+},
+"GoogleCloudContactcenterinsightsV1NoteConversationTurnNote": {
+"description": "A note about a conversation turn.",
+"id": "GoogleCloudContactcenterinsightsV1NoteConversationTurnNote",
+"properties": {
+"turnIndex": {
+"description": "The conversation turn index that the note is associated with.",
+"format": "int32",
+"type": "integer"
+}
+},
+"type": "object"
+},
+"GoogleCloudContactcenterinsightsV1NoteQaQuestionNote": {
+"description": "A note about a QA question.",
+"id": "GoogleCloudContactcenterinsightsV1NoteQaQuestionNote",
+"properties": {
+"qaQuestion": {
+"description": "The question resource that the note is associated with.",
+"type": "string"
+}
+},
+"type": "object"
+},
 "GoogleCloudContactcenterinsightsV1PhraseMatchData": {
 "description": "The data for a matched phrase matcher. Represents information identifying a phrase matcher for a given match.",
 "id": "GoogleCloudContactcenterinsightsV1PhraseMatchData",
@@ -7484,6 +8556,12 @@
 },
 "type": "object"
 },
+"GoogleCloudContactcenterinsightsV1PublishAssessmentRequest": {
+"description": "The message to publish an assessment. Draft and appealed assessments can be published. Publishing simply changes the state of the assessment to published, allowing the console and authorized views to filter on the state.",
+"id": "GoogleCloudContactcenterinsightsV1PublishAssessmentRequest",
+"properties": {},
+"type": "object"
+},
 "GoogleCloudContactcenterinsightsV1QaAnswer": {
 "description": "An answer to a QaQuestion.",
 "id": "GoogleCloudContactcenterinsightsV1QaAnswer",
@@ -8386,6 +9464,31 @@
 },
 "type": "object"
 },
+"GoogleCloudContactcenterinsightsV1ScheduleInfo": {
+"description": "Message for schedule info.",
+"id": "GoogleCloudContactcenterinsightsV1ScheduleInfo",
+"properties": {
+"endTime": {
+"description": "End time of the schedule. If not specified, will keep scheduling new pipelines for execution util the schedule is no longer active or deleted.",
+"format": "google-datetime",
+"type": "string"
+},
+"schedule": {
+"description": "The groc expression. Format: `every number [synchronized]` Time units can be: minutes, hours Synchronized is optional and indicates that the schedule should be synchronized to the start of the interval: every 5 minutes synchronized means 00:00, 00:05 ... Otherwise the start time is random within the interval. Example: `every 5 minutes` could be 00:02, 00:07, 00:12, ...",
+"type": "string"
+},
+"startTime": {
+"description": "Start time of the schedule. If not specified, will start as soon as the schedule is created.",
+"format": "google-datetime",
+"type": "string"
+},
+"timeZone": {
+"description": "The timezone to use for the groc expression. If not specified, defaults to UTC.",
+"type": "string"
+}
+},
+"type": "object"
+},
 "GoogleCloudContactcenterinsightsV1SearchAuthorizedViewsResponse": {
 "description": "The response from a ListAuthorizedViews request.",
 "id": "GoogleCloudContactcenterinsightsV1SearchAuthorizedViewsResponse",
@@ -8686,6 +9789,17 @@
 },
 "type": "object"
 },
+"GoogleCloudContactcenterinsightsV1UserInfo": {
+"description": "Information about a user.",
+"id": "GoogleCloudContactcenterinsightsV1UserInfo",
+"properties": {
+"username": {
+"description": "The user's username.",
+"type": "string"
+}
+},
+"type": "object"
+},
 "GoogleCloudContactcenterinsightsV1View": {
 "description": "The View resource.",
 "id": "GoogleCloudContactcenterinsightsV1View",
@@ -8948,10 +10062,15 @@
 "BASELINE_MODEL",
 "BASELINE_MODEL_V2_0"
 ],
+"enumDeprecated": [
+false,
+true,
+true
+],
 "enumDescriptions": [
 "Unspecified summarization model.",
-"The CCAI baseline model.",
-"The CCAI baseline model, V2.0."
+"The CCAI baseline model. This model is deprecated and will be removed in the future. We recommend using `generator` instead.",
+"The CCAI baseline model, V2.0. This model is deprecated and will be removed in the future. We recommend using `generator` instead."
 ],
 "type": "string"
 }
@@ -9417,6 +10536,10 @@
 "gcsSource": {
 "$ref": "GoogleCloudContactcenterinsightsV1alpha1GcsSource",
 "description": "A Cloud Storage location specification for the audio and transcript."
+},
+"metadataUri": {
+"description": "Cloud Storage URI that points to a file that contains the conversation metadata.",
+"type": "string"
 }
 },
 "type": "object"