flock-core 0.4.0b7__py3-none-any.whl → 0.4.0b8__py3-none-any.whl

flock/core/tools/zendesk_tools.py

@@ -1,34 +1,34 @@
 """Tools for interacting with Zendesk."""
 
 import os
-from collections.abc import Generator
 
 import httpx
 
-ZENDESK_EMAIL = os.getenv("ZENDESK_EMAIL")
-ZENDESK_API_TOKEN = os.getenv("ZENDESK_API_TOKEN")
+ZENDESK_BEARER_TOKEN = os.getenv("ZENDESK_BEARER_TOKEN")
 
+HEADERS = {
+    "Authorization": f"Bearer {ZENDESK_BEARER_TOKEN}",
+    "Accept": "application/json",
+}
 
-AUTH = (f"{ZENDESK_EMAIL}/token", ZENDESK_API_TOKEN)
-HEADERS = {"Accept": "application/json"}
 
-
-def get_tickets() -> Generator[dict, None, None]:
+def get_tickets(number_of_tickets: int = 10) -> list[dict]:
     """Get all tickets."""
     ZENDESK_SUBDOMAIN = os.getenv("ZENDESK_SUBDOMAIN_TICKET")
     BASE_URL = f"https://{ZENDESK_SUBDOMAIN}.zendesk.com"
     url = f"{BASE_URL}/api/v2/tickets.json"
-
-    with httpx.Client(auth=AUTH, headers=HEADERS, timeout=30.0) as client:
-        while url:
+    all_tickets = []
+    with httpx.Client(headers=HEADERS, timeout=30.0) as client:
+        while url and len(all_tickets) < number_of_tickets:
             response = client.get(url)
             response.raise_for_status()
 
             data = response.json()
             tickets = data.get("tickets", [])
-            yield from tickets
+            all_tickets.extend(tickets)
 
             url = data.get("next_page")
+    return all_tickets
 
 
 def get_ticket_by_id(ticket_id: str) -> dict:
@@ -36,10 +36,21 @@ def get_ticket_by_id(ticket_id: str) -> dict:
     ZENDESK_SUBDOMAIN = os.getenv("ZENDESK_SUBDOMAIN_TICKET")
     BASE_URL = f"https://{ZENDESK_SUBDOMAIN}.zendesk.com"
     url = f"{BASE_URL}/api/v2/tickets/{ticket_id}"
-    with httpx.Client(auth=AUTH, headers=HEADERS, timeout=30.0) as client:
+    with httpx.Client(headers=HEADERS, timeout=30.0) as client:
+        response = client.get(url)
+        response.raise_for_status()
+        return response.json()["ticket"]
+
+
+def get_comments_by_ticket_id(ticket_id: str) -> list[dict]:
+    """Get all comments for a ticket."""
+    ZENDESK_SUBDOMAIN = os.getenv("ZENDESK_SUBDOMAIN_TICKET")
+    BASE_URL = f"https://{ZENDESK_SUBDOMAIN}.zendesk.com"
+    url = f"{BASE_URL}/api/v2/tickets/{ticket_id}/comments"
+    with httpx.Client(headers=HEADERS, timeout=30.0) as client:
         response = client.get(url)
         response.raise_for_status()
-        return response.json()
+        return response.json()["comments"]
 
 
 def get_article_by_id(article_id: str) -> dict:
@@ -50,10 +61,7 @@ def get_article_by_id(article_id: str) -> dict:
     url = (
         f"{BASE_URL}/api/v2/help_center/{ZENDESK_LOCALE}/articles/{article_id}"
     )
-    with httpx.Client(auth=AUTH, headers=HEADERS, timeout=30.0) as client:
+    with httpx.Client(headers=HEADERS, timeout=30.0) as client:
         response = client.get(url)
         response.raise_for_status()
-        return response.json()
-
-
-# get_ticket_by_id("366354")
+        return response.json()["article"]

{flock_core-0.4.0b7.dist-info → flock_core-0.4.0b8.dist-info}/METADATA

@@ -1,6 +1,6 @@
 Metadata-Version: 2.4
 Name: flock-core
-Version: 0.4.0b7
+Version: 0.4.0b8
 Summary: Declarative LLM Orchestration at Scale
 Author-email: Andre Ratzenberger <andre.ratzenberger@whiteduck.de>
 License-File: LICENSE

{flock_core-0.4.0b7.dist-info → flock_core-0.4.0b8.dist-info}/RECORD

@@ -68,7 +68,7 @@ flock/core/tools/azure_tools.py,sha256=hwLnI2gsEq6QzUoWj5eCGDKTdXY1XUf6K-H5Uwva2
 flock/core/tools/basic_tools.py,sha256=Ye7nlI4RRkqWRy8nH9CKuItBmh_ZXxUpouGnCOfx0s0,9050
 flock/core/tools/llm_tools.py,sha256=Bdt4Dpur5dGpxd2KFEQyxjfZazvW1HCDKY6ydMj6UgQ,21811
 flock/core/tools/markdown_tools.py,sha256=W6fGM48yGHbifVlaOk1jOtVcybfRbRmf20VbDOZv8S4,6031
-flock/core/tools/zendesk_tools.py,sha256=qCcE6CrGCKcJUaQO_ZQPS2AcHlox_50bGaODbuMfo4I,1859
+flock/core/tools/zendesk_tools.py,sha256=0JRD48Uu27Hrb3aqVSvIieZ1kK6R-WUr2UzCgo9jDhk,2314
 flock/core/tools/dev_tools/github.py,sha256=a2OTPXS7kWOVA4zrZHynQDcsmEi4Pac5MfSjQOLePzA,5308
 flock/core/util/cli_helper.py,sha256=mbxFhAGDES1AySbz5D672Az-EWk88FIvtFIGJMEp6fc,49800
 flock/core/util/file_path_utils.py,sha256=Odf7uU32C-x1KNighbNERSiMtkzW4h8laABIoFK7A5M,6246
@@ -439,8 +439,8 @@ flock/workflow/activities.py,sha256=eVZDnxGJl_quNO-UTV3YgvTV8LrRaHN3QDAA1ANKzac,
 flock/workflow/agent_activities.py,sha256=NhBZscflEf2IMfSRa_pBM_TRP7uVEF_O0ROvWZ33eDc,963
 flock/workflow/temporal_setup.py,sha256=VWBgmBgfTBjwM5ruS_dVpA5AVxx6EZ7oFPGw4j3m0l0,1091
 flock/workflow/workflow.py,sha256=I9MryXW_bqYVTHx-nl2epbTqeRy27CAWHHA7ZZA0nAk,1696
-flock_core-0.4.0b7.dist-info/METADATA,sha256=F6g-4ZtXeV6ZdbsF4bhjV7vQE9883-MRy8UtqbdJXIw,21100
-flock_core-0.4.0b7.dist-info/WHEEL,sha256=qtCwoSJWgHk21S1Kb4ihdzI2rlJ1ZKaIurTj_ngOhyQ,87
-flock_core-0.4.0b7.dist-info/entry_points.txt,sha256=rWaS5KSpkTmWySURGFZk6PhbJ87TmvcFQDi2uzjlagQ,37
-flock_core-0.4.0b7.dist-info/licenses/LICENSE,sha256=iYEqWy0wjULzM9GAERaybP4LBiPeu7Z1NEliLUdJKSc,1072
-flock_core-0.4.0b7.dist-info/RECORD,,
+flock_core-0.4.0b8.dist-info/METADATA,sha256=LpE239lDyLKUciiPEGU1ySTsCewH6IMqSMENlm30Ehk,21100
+flock_core-0.4.0b8.dist-info/WHEEL,sha256=qtCwoSJWgHk21S1Kb4ihdzI2rlJ1ZKaIurTj_ngOhyQ,87
+flock_core-0.4.0b8.dist-info/entry_points.txt,sha256=rWaS5KSpkTmWySURGFZk6PhbJ87TmvcFQDi2uzjlagQ,37
+flock_core-0.4.0b8.dist-info/licenses/LICENSE,sha256=iYEqWy0wjULzM9GAERaybP4LBiPeu7Z1NEliLUdJKSc,1072
+flock_core-0.4.0b8.dist-info/RECORD,,