flock-core 0.4.0b6__py3-none-any.whl → 0.4.0b8__py3-none-any.whl

flock/core/tools/zendesk_tools.py

@@ -0,0 +1,67 @@
+"""Tools for interacting with Zendesk."""
+
+import os
+
+import httpx
+
+ZENDESK_BEARER_TOKEN = os.getenv("ZENDESK_BEARER_TOKEN")
+
+HEADERS = {
+    "Authorization": f"Bearer {ZENDESK_BEARER_TOKEN}",
+    "Accept": "application/json",
+}
+
+
+def get_tickets(number_of_tickets: int = 10) -> list[dict]:
+    """Get all tickets."""
+    ZENDESK_SUBDOMAIN = os.getenv("ZENDESK_SUBDOMAIN_TICKET")
+    BASE_URL = f"https://{ZENDESK_SUBDOMAIN}.zendesk.com"
+    url = f"{BASE_URL}/api/v2/tickets.json"
+    all_tickets = []
+    with httpx.Client(headers=HEADERS, timeout=30.0) as client:
+        while url and len(all_tickets) < number_of_tickets:
+            response = client.get(url)
+            response.raise_for_status()
+
+            data = response.json()
+            tickets = data.get("tickets", [])
+            all_tickets.extend(tickets)
+
+            url = data.get("next_page")
+    return all_tickets
+
+
+def get_ticket_by_id(ticket_id: str) -> dict:
+    """Get a ticket by ID."""
+    ZENDESK_SUBDOMAIN = os.getenv("ZENDESK_SUBDOMAIN_TICKET")
+    BASE_URL = f"https://{ZENDESK_SUBDOMAIN}.zendesk.com"
+    url = f"{BASE_URL}/api/v2/tickets/{ticket_id}"
+    with httpx.Client(headers=HEADERS, timeout=30.0) as client:
+        response = client.get(url)
+        response.raise_for_status()
+        return response.json()["ticket"]
+
+
+def get_comments_by_ticket_id(ticket_id: str) -> list[dict]:
+    """Get all comments for a ticket."""
+    ZENDESK_SUBDOMAIN = os.getenv("ZENDESK_SUBDOMAIN_TICKET")
+    BASE_URL = f"https://{ZENDESK_SUBDOMAIN}.zendesk.com"
+    url = f"{BASE_URL}/api/v2/tickets/{ticket_id}/comments"
+    with httpx.Client(headers=HEADERS, timeout=30.0) as client:
+        response = client.get(url)
+        response.raise_for_status()
+        return response.json()["comments"]
+
+
+def get_article_by_id(article_id: str) -> dict:
+    """Get an article by ID."""
+    ZENDESK_LOCALE = os.getenv("ZENDESK_ARTICLE_LOCALE")
+    ZENDESK_SUBDOMAIN = os.getenv("ZENDESK_SUBDOMAIN_ARTICLE")
+    BASE_URL = f"https://{ZENDESK_SUBDOMAIN}.zendesk.com"
+    url = (
+        f"{BASE_URL}/api/v2/help_center/{ZENDESK_LOCALE}/articles/{article_id}"
+    )
+    with httpx.Client(headers=HEADERS, timeout=30.0) as client:
+        response = client.get(url)
+        response.raise_for_status()
+        return response.json()["article"]

{flock_core-0.4.0b6.dist-info → flock_core-0.4.0b8.dist-info}/METADATA

@@ -1,6 +1,6 @@
 Metadata-Version: 2.4
 Name: flock-core
-Version: 0.4.0b6
+Version: 0.4.0b8
 Summary: Declarative LLM Orchestration at Scale
 Author-email: Andre Ratzenberger <andre.ratzenberger@whiteduck.de>
 License-File: LICENSE
@@ -65,10 +65,13 @@ Description-Content-Type: text/markdown
 <a href="https://bsky.app/profile/whiteduck-gmbh.bsky.social" target="_blank"><img alt="Bluesky" src="https://img.shields.io/badge/bluesky-Follow-blue?style=for-the-badge&logo=bluesky&logoColor=%23fff&color=%23333&labelColor=%230285FF&label=whiteduck-gmbh"></a>
 
 🐤 Flock 0.4.0 currently in beta - use `pip install flock-core==0.4.0b5` 🐤
+
 🐤 `pip install flock-core` will install the latest non-beta version 🐤
+
 🐤  Expected Release for 0.4.0 `Magpie`: End of April 2025 🐤
 
 
+
 ## Overview
 
 Flock is a framework for orchestrating LLM-powered agents. It leverages a **declarative approach** where you simply specify what each agent needs as input and what it produces as output, without having to write lengthy, brittle prompts. Under the hood, Flock transforms these declarations into robust workflows, using cutting-edge components such as Temporal and DSPy to handle fault tolerance, state management, and error recovery.

{flock_core-0.4.0b6.dist-info → flock_core-0.4.0b8.dist-info}/RECORD

@@ -68,6 +68,7 @@ flock/core/tools/azure_tools.py,sha256=hwLnI2gsEq6QzUoWj5eCGDKTdXY1XUf6K-H5Uwva2
 flock/core/tools/basic_tools.py,sha256=Ye7nlI4RRkqWRy8nH9CKuItBmh_ZXxUpouGnCOfx0s0,9050
 flock/core/tools/llm_tools.py,sha256=Bdt4Dpur5dGpxd2KFEQyxjfZazvW1HCDKY6ydMj6UgQ,21811
 flock/core/tools/markdown_tools.py,sha256=W6fGM48yGHbifVlaOk1jOtVcybfRbRmf20VbDOZv8S4,6031
+flock/core/tools/zendesk_tools.py,sha256=0JRD48Uu27Hrb3aqVSvIieZ1kK6R-WUr2UzCgo9jDhk,2314
 flock/core/tools/dev_tools/github.py,sha256=a2OTPXS7kWOVA4zrZHynQDcsmEi4Pac5MfSjQOLePzA,5308
 flock/core/util/cli_helper.py,sha256=mbxFhAGDES1AySbz5D672Az-EWk88FIvtFIGJMEp6fc,49800
 flock/core/util/file_path_utils.py,sha256=Odf7uU32C-x1KNighbNERSiMtkzW4h8laABIoFK7A5M,6246
@@ -438,8 +439,8 @@ flock/workflow/activities.py,sha256=eVZDnxGJl_quNO-UTV3YgvTV8LrRaHN3QDAA1ANKzac,
 flock/workflow/agent_activities.py,sha256=NhBZscflEf2IMfSRa_pBM_TRP7uVEF_O0ROvWZ33eDc,963
 flock/workflow/temporal_setup.py,sha256=VWBgmBgfTBjwM5ruS_dVpA5AVxx6EZ7oFPGw4j3m0l0,1091
 flock/workflow/workflow.py,sha256=I9MryXW_bqYVTHx-nl2epbTqeRy27CAWHHA7ZZA0nAk,1696
-flock_core-0.4.0b6.dist-info/METADATA,sha256=abVhPX58YsOnir9jBSpDfv5TGDvKXGwHYdc312jQDRU,21097
-flock_core-0.4.0b6.dist-info/WHEEL,sha256=qtCwoSJWgHk21S1Kb4ihdzI2rlJ1ZKaIurTj_ngOhyQ,87
-flock_core-0.4.0b6.dist-info/entry_points.txt,sha256=rWaS5KSpkTmWySURGFZk6PhbJ87TmvcFQDi2uzjlagQ,37
-flock_core-0.4.0b6.dist-info/licenses/LICENSE,sha256=iYEqWy0wjULzM9GAERaybP4LBiPeu7Z1NEliLUdJKSc,1072
-flock_core-0.4.0b6.dist-info/RECORD,,
+flock_core-0.4.0b8.dist-info/METADATA,sha256=LpE239lDyLKUciiPEGU1ySTsCewH6IMqSMENlm30Ehk,21100
+flock_core-0.4.0b8.dist-info/WHEEL,sha256=qtCwoSJWgHk21S1Kb4ihdzI2rlJ1ZKaIurTj_ngOhyQ,87
+flock_core-0.4.0b8.dist-info/entry_points.txt,sha256=rWaS5KSpkTmWySURGFZk6PhbJ87TmvcFQDi2uzjlagQ,37
+flock_core-0.4.0b8.dist-info/licenses/LICENSE,sha256=iYEqWy0wjULzM9GAERaybP4LBiPeu7Z1NEliLUdJKSc,1072
+flock_core-0.4.0b8.dist-info/RECORD,,