egain-api-python 0.1.1__py3-none-any.whl

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Files changed (332) hide show
  1. egain_api_python/__init__.py +17 -0
  2. egain_api_python/_hooks/__init__.py +5 -0
  3. egain_api_python/_hooks/registration.py +13 -0
  4. egain_api_python/_hooks/sdkhooks.py +76 -0
  5. egain_api_python/_hooks/types.py +112 -0
  6. egain_api_python/_version.py +15 -0
  7. egain_api_python/aiservices.py +23 -0
  8. egain_api_python/answers.py +281 -0
  9. egain_api_python/articlelists.py +469 -0
  10. egain_api_python/basesdk.py +368 -0
  11. egain_api_python/connectorssearchevents.py +537 -0
  12. egain_api_python/content.py +23 -0
  13. egain_api_python/errors/__init__.py +78 -0
  14. egain_api_python/errors/egaindefaulterror.py +40 -0
  15. egain_api_python/errors/egainerror.py +30 -0
  16. egain_api_python/errors/gethealthop.py +74 -0
  17. egain_api_python/errors/no_response_error.py +17 -0
  18. egain_api_python/errors/responsevalidationerror.py +27 -0
  19. egain_api_python/errors/schemas_wserrorcommon.py +51 -0
  20. egain_api_python/errors/wserrorcommon.py +49 -0
  21. egain_api_python/escalation.py +955 -0
  22. egain_api_python/export.py +487 -0
  23. egain_api_python/federatedsearchevent.py +287 -0
  24. egain_api_python/general.py +925 -0
  25. egain_api_python/guidedhelp.py +3373 -0
  26. egain_api_python/health.py +253 -0
  27. egain_api_python/httpclient.py +125 -0
  28. egain_api_python/import_.py +1161 -0
  29. egain_api_python/models/__init__.py +2136 -0
  30. egain_api_python/models/acceptghsolutionop.py +52 -0
  31. egain_api_python/models/acceptlanguage.py +23 -0
  32. egain_api_python/models/accessibleportal.py +37 -0
  33. egain_api_python/models/action.py +56 -0
  34. egain_api_python/models/actionsearch.py +92 -0
  35. egain_api_python/models/addasreferenceop.py +52 -0
  36. egain_api_python/models/addbookmarkop.py +43 -0
  37. egain_api_python/models/additionalsnippets.py +57 -0
  38. egain_api_python/models/addtoreplyop.py +52 -0
  39. egain_api_python/models/aisearchop.py +131 -0
  40. egain_api_python/models/aisearchresponse.py +67 -0
  41. egain_api_python/models/allaccessibleportals.py +28 -0
  42. egain_api_python/models/answer.py +21 -0
  43. egain_api_python/models/answeredquestion.py +125 -0
  44. egain_api_python/models/answerrange.py +41 -0
  45. egain_api_python/models/answersrequest.py +78 -0
  46. egain_api_python/models/answersresponse.py +93 -0
  47. egain_api_python/models/article.py +241 -0
  48. egain_api_python/models/articleactivitylink.py +62 -0
  49. egain_api_python/models/articleadditionalattributes.py +23 -0
  50. egain_api_python/models/articleaisearchresult.py +254 -0
  51. egain_api_python/models/articleattachment.py +44 -0
  52. egain_api_python/models/articlelist.py +48 -0
  53. egain_api_python/models/articlelistresult.py +38 -0
  54. egain_api_python/models/articlelistsresult.py +22 -0
  55. egain_api_python/models/articlepermissions.py +25 -0
  56. egain_api_python/models/articlepermissionsresult.py +27 -0
  57. egain_api_python/models/articlerating.py +51 -0
  58. egain_api_python/models/articleratingsresponse.py +28 -0
  59. egain_api_python/models/articleresult.py +159 -0
  60. egain_api_python/models/articleresultadditionalattributes.py +22 -0
  61. egain_api_python/models/articleresults.py +32 -0
  62. egain_api_python/models/articlesearchresult.py +243 -0
  63. egain_api_python/models/articlesearchresults.py +32 -0
  64. egain_api_python/models/articlesort.py +11 -0
  65. egain_api_python/models/articlesortorder.py +11 -0
  66. egain_api_python/models/articletype.py +56 -0
  67. egain_api_python/models/articlewitheditions.py +227 -0
  68. egain_api_python/models/attachment.py +31 -0
  69. egain_api_python/models/attachmentadditionalattributes.py +10 -0
  70. egain_api_python/models/attachmentcontent.py +57 -0
  71. egain_api_python/models/attachmentcontentresult.py +22 -0
  72. egain_api_python/models/attachmentforcreatesuggestion.py +25 -0
  73. egain_api_python/models/attachments.py +35 -0
  74. egain_api_python/models/attachmentsummary.py +37 -0
  75. egain_api_python/models/attachmentupload.py +20 -0
  76. egain_api_python/models/avertcustomerescalationop.py +44 -0
  77. egain_api_python/models/bookmark.py +57 -0
  78. egain_api_python/models/bookmarkresult.py +26 -0
  79. egain_api_python/models/bookmarkstatus.py +34 -0
  80. egain_api_python/models/case.py +158 -0
  81. egain_api_python/models/caseadditionalattributes.py +11 -0
  82. egain_api_python/models/caseanswer.py +21 -0
  83. egain_api_python/models/casebase.py +67 -0
  84. egain_api_python/models/casebaseresult.py +28 -0
  85. egain_api_python/models/casebasesearchsettings.py +26 -0
  86. egain_api_python/models/caselistresult.py +74 -0
  87. egain_api_python/models/caselistresults.py +28 -0
  88. egain_api_python/models/casequestion.py +16 -0
  89. egain_api_python/models/casequestiondetail.py +29 -0
  90. egain_api_python/models/casesearch.py +80 -0
  91. egain_api_python/models/clusterid.py +16 -0
  92. egain_api_python/models/clusterresult.py +37 -0
  93. egain_api_python/models/clusterresults.py +28 -0
  94. egain_api_python/models/comment.py +33 -0
  95. egain_api_python/models/comments.py +26 -0
  96. egain_api_python/models/completecustomerescalationop.py +44 -0
  97. egain_api_python/models/compliancearticleresult.py +166 -0
  98. egain_api_python/models/compliancearticleresultadditionalattributes.py +22 -0
  99. egain_api_python/models/compliancearticleresults.py +35 -0
  100. egain_api_python/models/complianceforarticle.py +59 -0
  101. egain_api_python/models/complyarticleop.py +40 -0
  102. egain_api_python/models/components_schemas_tag.py +25 -0
  103. egain_api_python/models/components_schemas_tagcategory.py +39 -0
  104. egain_api_python/models/components_schemas_taggroup.py +25 -0
  105. egain_api_python/models/configurableattribute.py +25 -0
  106. egain_api_python/models/configurableattributes.py +15 -0
  107. egain_api_python/models/contactperson.py +43 -0
  108. egain_api_python/models/contacts.py +21 -0
  109. egain_api_python/models/createbookmark.py +64 -0
  110. egain_api_python/models/createdby.py +37 -0
  111. egain_api_python/models/createfederatedsearchevent.py +85 -0
  112. egain_api_python/models/createfederatedsearchresulteventop.py +46 -0
  113. egain_api_python/models/createimportop.py +20 -0
  114. egain_api_python/models/createimportvalidationop.py +20 -0
  115. egain_api_python/models/createquickpick.py +34 -0
  116. egain_api_python/models/createquickpickop.py +55 -0
  117. egain_api_python/models/createsearchresulteventforconnectors.py +71 -0
  118. egain_api_python/models/createsearchresulteventforconnectorsop.py +48 -0
  119. egain_api_python/models/createsignedurlop.py +29 -0
  120. egain_api_python/models/createsuggestion.py +126 -0
  121. egain_api_python/models/createviewedsearchresulteventforconnectors.py +76 -0
  122. egain_api_python/models/createviewedsearchresultseventforconnectorsop.py +48 -0
  123. egain_api_python/models/customattribute.py +35 -0
  124. egain_api_python/models/deletebookmarkop.py +40 -0
  125. egain_api_python/models/deletesuggestionop.py +40 -0
  126. egain_api_python/models/department.py +21 -0
  127. egain_api_python/models/detailfield.py +32 -0
  128. egain_api_python/models/displayfield.py +27 -0
  129. egain_api_python/models/dynamiccluster.py +21 -0
  130. egain_api_python/models/dynamicsearch.py +40 -0
  131. egain_api_python/models/edition.py +79 -0
  132. egain_api_python/models/editionwithcontent.py +68 -0
  133. egain_api_python/models/email.py +21 -0
  134. egain_api_python/models/exportcontentop.py +14 -0
  135. egain_api_python/models/exportstatus.py +106 -0
  136. egain_api_python/models/exportstatusop.py +31 -0
  137. egain_api_python/models/feedbackarticleforsuggestion.py +34 -0
  138. egain_api_python/models/folderbreadcrumb.py +24 -0
  139. egain_api_python/models/foldersummary.py +29 -0
  140. egain_api_python/models/getacknowledgedcompliancearticlesop.py +119 -0
  141. egain_api_python/models/getallarticlelistsop.py +47 -0
  142. egain_api_python/models/getallcasebasesreleasesop.py +65 -0
  143. egain_api_python/models/getallcasesop.py +83 -0
  144. egain_api_python/models/getallportalsop.py +60 -0
  145. egain_api_python/models/getallprofilesinportalop.py +64 -0
  146. egain_api_python/models/getallquickpicksop.py +83 -0
  147. egain_api_python/models/getalltopicsop.py +132 -0
  148. egain_api_python/models/getalluserprofilesop.py +47 -0
  149. egain_api_python/models/getancestortopicsop.py +133 -0
  150. egain_api_python/models/getannouncementarticlesop.py +134 -0
  151. egain_api_python/models/getarticleattachmentbyidop.py +31 -0
  152. egain_api_python/models/getarticlebyidop.py +257 -0
  153. egain_api_python/models/getarticlebyidwitheditionsop.py +46 -0
  154. egain_api_python/models/getarticleeditiondetailsop.py +55 -0
  155. egain_api_python/models/getarticlelistdetailsop.py +115 -0
  156. egain_api_python/models/getarticlepermissionsbyidop.py +40 -0
  157. egain_api_python/models/getarticlepersonalizationop.py +73 -0
  158. egain_api_python/models/getarticleratingsop.py +74 -0
  159. egain_api_python/models/getarticlesintopicop.py +172 -0
  160. egain_api_python/models/getattachmentbyidinportalop.py +56 -0
  161. egain_api_python/models/getbookmarkop.py +31 -0
  162. egain_api_python/models/getcasebasereleasebyidop.py +64 -0
  163. egain_api_python/models/getcasebyidop.py +75 -0
  164. egain_api_python/models/getchildtopicsop.py +150 -0
  165. egain_api_python/models/getclusterbycasebasereleaseidop.py +74 -0
  166. egain_api_python/models/gethealthop.py +130 -0
  167. egain_api_python/models/getimportcontentop.py +46 -0
  168. egain_api_python/models/getmyportalsop.py +97 -0
  169. egain_api_python/models/getmysubscriptionop.py +115 -0
  170. egain_api_python/models/getpendingcompliancearticlesop.py +119 -0
  171. egain_api_python/models/getpopulararticlesop.py +133 -0
  172. egain_api_python/models/getportaldetailsbyidop.py +47 -0
  173. egain_api_python/models/getrelatedarticlesforsuggestionop.py +96 -0
  174. egain_api_python/models/getrelatedarticlesop.py +143 -0
  175. egain_api_python/models/getsuggestionattachmentbyidop.py +76 -0
  176. egain_api_python/models/getsuggestionattachmentsop.py +40 -0
  177. egain_api_python/models/getsuggestioncommentsop.py +40 -0
  178. egain_api_python/models/getsuggestionop.py +107 -0
  179. egain_api_python/models/gettagcategoriesforinterestforportalop.py +46 -0
  180. egain_api_python/models/gettopicbreadcrumbforarticleop.py +55 -0
  181. egain_api_python/models/getuserdetailsop.py +22 -0
  182. egain_api_python/models/getusermilestonesop.py +22 -0
  183. egain_api_python/models/ghsearchrequest.py +67 -0
  184. egain_api_python/models/ghsearchresult.py +75 -0
  185. egain_api_python/models/ghstepsearchrequest.py +64 -0
  186. egain_api_python/models/image.py +17 -0
  187. egain_api_python/models/importcontent.py +79 -0
  188. egain_api_python/models/importstatus.py +29 -0
  189. egain_api_python/models/kblanguage.py +63 -0
  190. egain_api_python/models/kblanguagecode.py +48 -0
  191. egain_api_python/models/kblanguages.py +22 -0
  192. egain_api_python/models/knowledgeexport.py +237 -0
  193. egain_api_python/models/l10nstring.py +22 -0
  194. egain_api_python/models/languagecode.py +39 -0
  195. egain_api_python/models/languagecode_parameter.py +39 -0
  196. egain_api_python/models/languagequeryparameter.py +39 -0
  197. egain_api_python/models/link.py +25 -0
  198. egain_api_python/models/makesuggestionop.py +44 -0
  199. egain_api_python/models/mandatorylanguagequeryparameter.py +38 -0
  200. egain_api_python/models/metadata.py +29 -0
  201. egain_api_python/models/milestone.py +21 -0
  202. egain_api_python/models/milestonename.py +26 -0
  203. egain_api_python/models/milestones.py +21 -0
  204. egain_api_python/models/modifiedby.py +37 -0
  205. egain_api_python/models/modifysuggestion.py +78 -0
  206. egain_api_python/models/modifysuggestionsop.py +44 -0
  207. egain_api_python/models/optionalarticleattributes.py +20 -0
  208. egain_api_python/models/order.py +10 -0
  209. egain_api_python/models/ownedby.py +37 -0
  210. egain_api_python/models/paginationinfo.py +32 -0
  211. egain_api_python/models/patchimportcontentvalidationop.py +46 -0
  212. egain_api_python/models/personalization.py +67 -0
  213. egain_api_python/models/phone.py +21 -0
  214. egain_api_python/models/portal.py +102 -0
  215. egain_api_python/models/portalresult.py +28 -0
  216. egain_api_python/models/portalsettings.py +398 -0
  217. egain_api_python/models/post_portalid_answersop.py +88 -0
  218. egain_api_python/models/post_portalid_retrieveop.py +88 -0
  219. egain_api_python/models/profile.py +26 -0
  220. egain_api_python/models/profileresult.py +24 -0
  221. egain_api_python/models/publishprofile.py +30 -0
  222. egain_api_python/models/publishview.py +38 -0
  223. egain_api_python/models/question.py +101 -0
  224. egain_api_python/models/questionandanswer.py +26 -0
  225. egain_api_python/models/quickpickrating.py +32 -0
  226. egain_api_python/models/quickpickresult.py +38 -0
  227. egain_api_python/models/quickpickresults.py +28 -0
  228. egain_api_python/models/ratearticleop.py +71 -0
  229. egain_api_python/models/referenceresponse.py +80 -0
  230. egain_api_python/models/rejectghsolutionop.py +52 -0
  231. egain_api_python/models/relatedquestions.py +28 -0
  232. egain_api_python/models/resourcetype_parameter.py +10 -0
  233. egain_api_python/models/restorequickpickop.py +63 -0
  234. egain_api_python/models/retrieverequest.py +47 -0
  235. egain_api_python/models/retrieveresponse.py +96 -0
  236. egain_api_python/models/role.py +26 -0
  237. egain_api_python/models/roletemplate.py +25 -0
  238. egain_api_python/models/schemas_answer.py +94 -0
  239. egain_api_python/models/schemas_customattribute.py +35 -0
  240. egain_api_python/models/schemas_link.py +27 -0
  241. egain_api_python/models/schemas_tag.py +21 -0
  242. egain_api_python/models/schemas_tagcategory.py +75 -0
  243. egain_api_python/models/schemas_taggroup.py +31 -0
  244. egain_api_python/models/schemas_tags.py +19 -0
  245. egain_api_python/models/schemas_wserrorcommon.py +17 -0
  246. egain_api_python/models/searchfilterattribute.py +61 -0
  247. egain_api_python/models/searchpriortoescalationop.py +108 -0
  248. egain_api_python/models/searchresult.py +101 -0
  249. egain_api_python/models/searchsuggestionop.py +93 -0
  250. egain_api_python/models/security.py +25 -0
  251. egain_api_python/models/selectuserprofileop.py +44 -0
  252. egain_api_python/models/sessioncontextvariable.py +17 -0
  253. egain_api_python/models/shorturl.py +32 -0
  254. egain_api_python/models/sortidname.py +10 -0
  255. egain_api_python/models/sortidnamedepartment.py +11 -0
  256. egain_api_python/models/stage.py +26 -0
  257. egain_api_python/models/startcustomerescalationop.py +66 -0
  258. egain_api_python/models/startescalationrequest.py +94 -0
  259. egain_api_python/models/startghsearchop.py +74 -0
  260. egain_api_python/models/startquestionandanswer.py +26 -0
  261. egain_api_python/models/stepghsearchop.py +62 -0
  262. egain_api_python/models/stringattributevalue.py +30 -0
  263. egain_api_python/models/structuredauthoringfields.py +33 -0
  264. egain_api_python/models/subscribearticleop.py +40 -0
  265. egain_api_python/models/suggestion.py +190 -0
  266. egain_api_python/models/suggestionadditionalattributes.py +11 -0
  267. egain_api_python/models/suggestionattachment.py +46 -0
  268. egain_api_python/models/suggestions.py +28 -0
  269. egain_api_python/models/tag.py +17 -0
  270. egain_api_python/models/tagcategoriesforinterest.py +22 -0
  271. egain_api_python/models/tagcategory.py +34 -0
  272. egain_api_python/models/taggroup.py +17 -0
  273. egain_api_python/models/taggroups.py +20 -0
  274. egain_api_python/models/tags.py +17 -0
  275. egain_api_python/models/topic.py +113 -0
  276. egain_api_python/models/topicadditionalattributes.py +20 -0
  277. egain_api_python/models/topicaisearchresult.py +67 -0
  278. egain_api_python/models/topicbreadcrumb.py +24 -0
  279. egain_api_python/models/topicresult.py +26 -0
  280. egain_api_python/models/topicsummary.py +31 -0
  281. egain_api_python/models/topictreenode.py +27 -0
  282. egain_api_python/models/topictreeresult.py +28 -0
  283. egain_api_python/models/unsubscribearticleop.py +55 -0
  284. egain_api_python/models/uploadattachmentop.py +36 -0
  285. egain_api_python/models/userdetails.py +44 -0
  286. egain_api_python/models/userprofile.py +33 -0
  287. egain_api_python/models/userprofiles.py +21 -0
  288. egain_api_python/models/userview.py +33 -0
  289. egain_api_python/models/validateimportcontent.py +58 -0
  290. egain_api_python/models/virtualcase.py +52 -0
  291. egain_api_python/models/workflow.py +21 -0
  292. egain_api_python/models/workflowmilestone.py +11 -0
  293. egain_api_python/models/wserrorcommon.py +17 -0
  294. egain_api_python/populararticles.py +287 -0
  295. egain_api_python/portal_article.py +4935 -0
  296. egain_api_python/portal_attachment.py +494 -0
  297. egain_api_python/portal_bookmark.py +707 -0
  298. egain_api_python/portal_sdk.py +88 -0
  299. egain_api_python/portal_suggestion.py +2283 -0
  300. egain_api_python/portal_topic.py +975 -0
  301. egain_api_python/portal_userdetails.py +211 -0
  302. egain_api_python/portal_userprofile.py +431 -0
  303. egain_api_python/py.typed +1 -0
  304. egain_api_python/retrieve.py +265 -0
  305. egain_api_python/sdk.py +216 -0
  306. egain_api_python/sdkconfiguration.py +50 -0
  307. egain_api_python/search.py +251 -0
  308. egain_api_python/types/__init__.py +21 -0
  309. egain_api_python/types/basemodel.py +39 -0
  310. egain_api_python/usermilestones.py +219 -0
  311. egain_api_python/utils/__init__.py +200 -0
  312. egain_api_python/utils/annotations.py +79 -0
  313. egain_api_python/utils/datetimes.py +23 -0
  314. egain_api_python/utils/enums.py +74 -0
  315. egain_api_python/utils/eventstreaming.py +248 -0
  316. egain_api_python/utils/forms.py +223 -0
  317. egain_api_python/utils/headers.py +136 -0
  318. egain_api_python/utils/logger.py +27 -0
  319. egain_api_python/utils/metadata.py +118 -0
  320. egain_api_python/utils/queryparams.py +205 -0
  321. egain_api_python/utils/requestbodies.py +66 -0
  322. egain_api_python/utils/retries.py +217 -0
  323. egain_api_python/utils/security.py +192 -0
  324. egain_api_python/utils/serializers.py +249 -0
  325. egain_api_python/utils/unmarshal_json_response.py +24 -0
  326. egain_api_python/utils/url.py +155 -0
  327. egain_api_python/utils/values.py +137 -0
  328. egain_api_python-0.1.1.dist-info/METADATA +827 -0
  329. egain_api_python-0.1.1.dist-info/RECORD +332 -0
  330. egain_api_python-0.1.1.dist-info/WHEEL +5 -0
  331. egain_api_python-0.1.1.dist-info/licenses/LICENSE +21 -0
  332. egain_api_python-0.1.1.dist-info/top_level.txt +1 -0
@@ -0,0 +1,827 @@
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+ Metadata-Version: 2.4
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+ Name: egain-api-python
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+ Version: 0.1.1
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+ Summary: Python Client SDK Generated by Speakeasy.
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+ Author: Speakeasy
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+ Requires-Python: >=3.9.2
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+ Description-Content-Type: text/markdown
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+ License-File: LICENSE
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+ Requires-Dist: httpcore>=1.0.9
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+ Requires-Dist: httpx>=0.28.1
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+ Requires-Dist: pydantic>=2.11.2
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+ Dynamic: license-file
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+
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+ # egain-api-python
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+
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+ Developer-friendly & type-safe Python SDK specifically catered to leverage *egain-api-python* API.
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+
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+ <div align="left">
19
+ <a href="https://www.speakeasy.com/?utm_source=egain-api-python&utm_campaign=python"><img src="https://www.speakeasy.com/assets/badges/built-by-speakeasy.svg" /></a>
20
+ <a href="https://opensource.org/licenses/MIT">
21
+ <img src="https://img.shields.io/badge/License-MIT-blue.svg" style="width: 100px; height: 28px;" />
22
+ </a>
23
+ </div>
24
+
25
+ <!-- Start Summary [summary] -->
26
+ ## Summary
27
+
28
+ Knowledge Portal Manager APIs: ### License
29
+ The following licenses are required to use the Knowledge Access APIs:
30
+ * If the user is an agent, then the *Knowledge + AI* license is required.
31
+ * If the user is a customer, the *Self-Service* and *Advanced Self-Service* licenses must be available.
32
+ ### API Resource Limits
33
+ The following Resources have predefined limits for specific access attributes for Enterprise use.
34
+
35
+ | Resource | Attribute | Enterprise
36
+ | ---------------- | ---------------------------- | ----------
37
+ | Article Reference Limits |Number of attachments used in any article | 50
38
+ | |Number of custom attributes in an article | 15
39
+ | |Number of publish views used in an article version | 20
40
+ | Topic Reference Limits |User-defined topics in a department| 50000
41
+ | |Depth of topics | 20
42
+ | |Topics at any level | 2500
43
+ | |Number of custom attributes in a topic | 15
44
+ | Portal Reference Limits | Tag categories in a portal | 15
45
+ | |Topics to be included in a portal | 2500
46
+ | |Number of articles to display in announcements | 25
47
+ | |Maximum related articles in portal setting | 100
48
+ | |Usage links and link groups setup for a portal | 25
49
+ <!-- End Summary [summary] -->
50
+
51
+ <!-- Start Table of Contents [toc] -->
52
+ ## Table of Contents
53
+ <!-- $toc-max-depth=2 -->
54
+ * [egain-api-python](#egain-api-python)
55
+ * [SDK Installation](#sdk-installation)
56
+ * [IDE Support](#ide-support)
57
+ * [SDK Example Usage](#sdk-example-usage)
58
+ * [Authentication](#authentication)
59
+ * [Available Resources and Operations](#available-resources-and-operations)
60
+ * [File uploads](#file-uploads)
61
+ * [Retries](#retries)
62
+ * [Error Handling](#error-handling)
63
+ * [Server Selection](#server-selection)
64
+ * [Custom HTTP Client](#custom-http-client)
65
+ * [Resource Management](#resource-management)
66
+ * [Debugging](#debugging)
67
+ * [Development](#development)
68
+ * [Maturity](#maturity)
69
+ * [Contributions](#contributions)
70
+
71
+ <!-- End Table of Contents [toc] -->
72
+
73
+ <!-- Start SDK Installation [installation] -->
74
+ ## SDK Installation
75
+
76
+ > [!NOTE]
77
+ > **Python version upgrade policy**
78
+ >
79
+ > Once a Python version reaches its [official end of life date](https://devguide.python.org/versions/), a 3-month grace period is provided for users to upgrade. Following this grace period, the minimum python version supported in the SDK will be updated.
80
+
81
+ The SDK can be installed with *uv*, *pip*, or *poetry* package managers.
82
+
83
+ ### uv
84
+
85
+ *uv* is a fast Python package installer and resolver, designed as a drop-in replacement for pip and pip-tools. It's recommended for its speed and modern Python tooling capabilities.
86
+
87
+ ```bash
88
+ uv add egain-api-python
89
+ ```
90
+
91
+ ### PIP
92
+
93
+ *PIP* is the default package installer for Python, enabling easy installation and management of packages from PyPI via the command line.
94
+
95
+ ```bash
96
+ pip install egain-api-python
97
+ ```
98
+
99
+ ### Poetry
100
+
101
+ *Poetry* is a modern tool that simplifies dependency management and package publishing by using a single `pyproject.toml` file to handle project metadata and dependencies.
102
+
103
+ ```bash
104
+ poetry add egain-api-python
105
+ ```
106
+
107
+ ### Shell and script usage with `uv`
108
+
109
+ You can use this SDK in a Python shell with [uv](https://docs.astral.sh/uv/) and the `uvx` command that comes with it like so:
110
+
111
+ ```shell
112
+ uvx --from egain-api-python python
113
+ ```
114
+
115
+ It's also possible to write a standalone Python script without needing to set up a whole project like so:
116
+
117
+ ```python
118
+ #!/usr/bin/env -S uv run --script
119
+ # /// script
120
+ # requires-python = ">=3.9"
121
+ # dependencies = [
122
+ # "egain-api-python",
123
+ # ]
124
+ # ///
125
+
126
+ from egain_api_python import Egain
127
+
128
+ sdk = Egain(
129
+ # SDK arguments
130
+ )
131
+
132
+ # Rest of script here...
133
+ ```
134
+
135
+ Once that is saved to a file, you can run it with `uv run script.py` where
136
+ `script.py` can be replaced with the actual file name.
137
+ <!-- End SDK Installation [installation] -->
138
+
139
+ <!-- Start IDE Support [idesupport] -->
140
+ ## IDE Support
141
+
142
+ ### PyCharm
143
+
144
+ Generally, the SDK will work well with most IDEs out of the box. However, when using PyCharm, you can enjoy much better integration with Pydantic by installing an additional plugin.
145
+
146
+ - [PyCharm Pydantic Plugin](https://docs.pydantic.dev/latest/integrations/pycharm/)
147
+ <!-- End IDE Support [idesupport] -->
148
+
149
+ <!-- Start SDK Example Usage [usage] -->
150
+ ## SDK Example Usage
151
+
152
+ ### Example
153
+
154
+ ```python
155
+ # Synchronous Example
156
+ from egain_api_python import Egain
157
+ import os
158
+
159
+
160
+ with Egain(
161
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
162
+ ) as egain:
163
+
164
+ res = egain.aiservices.retrieve.post_portal_id_retrieve(q="fair lending", portal_id="PROD-1000", dollar_filter_user_profile_id="PROD-3210", language="en-US", dollar_filter_tags={
165
+ "PROD-1234": [
166
+ "PROD-2000",
167
+ "PROD-2003",
168
+ ],
169
+ "PROD-2005": [
170
+ "PROD-2007",
171
+ ],
172
+ }, channel={
173
+ "name": "Eight Bank Website",
174
+ })
175
+
176
+ # Handle response
177
+ print(res)
178
+ ```
179
+
180
+ </br>
181
+
182
+ The same SDK client can also be used to make asynchronous requests by importing asyncio.
183
+
184
+ ```python
185
+ # Asynchronous Example
186
+ import asyncio
187
+ from egain_api_python import Egain
188
+ import os
189
+
190
+ async def main():
191
+
192
+ async with Egain(
193
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
194
+ ) as egain:
195
+
196
+ res = await egain.aiservices.retrieve.post_portal_id_retrieve_async(q="fair lending", portal_id="PROD-1000", dollar_filter_user_profile_id="PROD-3210", language="en-US", dollar_filter_tags={
197
+ "PROD-1234": [
198
+ "PROD-2000",
199
+ "PROD-2003",
200
+ ],
201
+ "PROD-2005": [
202
+ "PROD-2007",
203
+ ],
204
+ }, channel={
205
+ "name": "Eight Bank Website",
206
+ })
207
+
208
+ # Handle response
209
+ print(res)
210
+
211
+ asyncio.run(main())
212
+ ```
213
+ <!-- End SDK Example Usage [usage] -->
214
+
215
+ <!-- Start Authentication [security] -->
216
+ ## Authentication
217
+
218
+ ### Per-Client Security Schemes
219
+
220
+ This SDK supports the following security scheme globally:
221
+
222
+ | Name | Type | Scheme | Environment Variable |
223
+ | -------------- | ---- | ----------- | -------------------- |
224
+ | `access_token` | http | HTTP Bearer | `EGAIN_ACCESS_TOKEN` |
225
+
226
+ To authenticate with the API the `access_token` parameter must be set when initializing the SDK client instance. For example:
227
+ ```python
228
+ from egain_api_python import Egain
229
+ import os
230
+
231
+
232
+ with Egain(
233
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
234
+ ) as egain:
235
+
236
+ res = egain.aiservices.retrieve.post_portal_id_retrieve(q="fair lending", portal_id="PROD-1000", dollar_filter_user_profile_id="PROD-3210", language="en-US", dollar_filter_tags={
237
+ "PROD-1234": [
238
+ "PROD-2000",
239
+ "PROD-2003",
240
+ ],
241
+ "PROD-2005": [
242
+ "PROD-2007",
243
+ ],
244
+ }, channel={
245
+ "name": "Eight Bank Website",
246
+ })
247
+
248
+ # Handle response
249
+ print(res)
250
+
251
+ ```
252
+ <!-- End Authentication [security] -->
253
+
254
+ <!-- Start Available Resources and Operations [operations] -->
255
+ ## Available Resources and Operations
256
+
257
+ <details open>
258
+ <summary>Available methods</summary>
259
+
260
+ ### [aiservices](docs/sdks/aiservices/README.md)
261
+
262
+
263
+ #### [aiservices.answers](docs/sdks/answers/README.md)
264
+
265
+ * [post_portal_id_answers](docs/sdks/answers/README.md#post_portal_id_answers) - Get the best answer for a user query
266
+
267
+ #### [aiservices.retrieve](docs/sdks/retrieve/README.md)
268
+
269
+ * [post_portal_id_retrieve](docs/sdks/retrieve/README.md#post_portal_id_retrieve) - Retrieve Chunks
270
+
271
+ ### [content](docs/sdks/content/README.md)
272
+
273
+
274
+ #### [content.health](docs/sdks/health/README.md)
275
+
276
+ * [get_health](docs/sdks/health/README.md#get_health) - Check service health status
277
+
278
+ #### [content.import_](docs/sdks/import/README.md)
279
+
280
+ * [create_import](docs/sdks/import/README.md#create_import) - Import content from external sources
281
+ * [get_import_content](docs/sdks/import/README.md#get_import_content) - Get the current status of an import or validation job
282
+ * [create_import_validation](docs/sdks/import/README.md#create_import_validation) - Validate content structure and format before import
283
+ * [patch_import_content_validation](docs/sdks/import/README.md#patch_import_content_validation) - Cancel an import or validation job
284
+
285
+
286
+ ### [portal](docs/sdks/portalsdk/README.md)
287
+
288
+
289
+ #### [portal.article](docs/sdks/portalarticle/README.md)
290
+
291
+ * [get_article_by_id](docs/sdks/portalarticle/README.md#get_article_by_id) - Get Article by ID
292
+ * [get_article_by_id_with_editions](docs/sdks/portalarticle/README.md#get_article_by_id_with_editions) - Get Article By ID with Editions
293
+ * [get_article_edition_details](docs/sdks/portalarticle/README.md#get_article_edition_details) - Get Article Edition Details
294
+ * [add_to_reply](docs/sdks/portalarticle/README.md#add_to_reply) - Add Article to Reply
295
+ * [add_as_reference](docs/sdks/portalarticle/README.md#add_as_reference) - Add as Reference
296
+ * [get_articles_in_topic](docs/sdks/portalarticle/README.md#get_articles_in_topic) - Get Articles in Topic
297
+ * [get_article_attachment_by_id](docs/sdks/portalarticle/README.md#get_article_attachment_by_id) - Get Article Attachment By ID
298
+ * [get_attachment_by_id_in_portal](docs/sdks/portalarticle/README.md#get_attachment_by_id_in_portal) - Get Article Attachment in Portal
299
+ * [get_related_articles](docs/sdks/portalarticle/README.md#get_related_articles) - Get Related Articles
300
+ * [get_announcement_articles](docs/sdks/portalarticle/README.md#get_announcement_articles) - Get Announcement Articles
301
+ * [get_article_ratings](docs/sdks/portalarticle/README.md#get_article_ratings) - Get Article Ratings
302
+ * [rate_article](docs/sdks/portalarticle/README.md#rate_article) - Rate an Article
303
+ * [get_pending_compliance_articles](docs/sdks/portalarticle/README.md#get_pending_compliance_articles) - Get Pending Article Compliances
304
+ * [get_acknowledged_compliance_articles](docs/sdks/portalarticle/README.md#get_acknowledged_compliance_articles) - Get Acknowledged Article Compliances
305
+ * [comply_article](docs/sdks/portalarticle/README.md#comply_article) - Comply With an Article
306
+ * [get_my_subscription](docs/sdks/portalarticle/README.md#get_my_subscription) - My Subscription
307
+ * [subscribe_article](docs/sdks/portalarticle/README.md#subscribe_article) - Subscribe to an Article
308
+ * [unsubscribe_article](docs/sdks/portalarticle/README.md#unsubscribe_article) - Unsubscribe to an Article
309
+ * [get_article_permissions_by_id](docs/sdks/portalarticle/README.md#get_article_permissions_by_id) - Get Article Permissions By ID
310
+ * [get_article_personalization](docs/sdks/portalarticle/README.md#get_article_personalization) - Get Article Personalization Details
311
+
312
+ #### [portal.articlelists](docs/sdks/articlelists/README.md)
313
+
314
+ * [get_all_article_lists](docs/sdks/articlelists/README.md#get_all_article_lists) - Get All Article Lists
315
+ * [get_article_list_details](docs/sdks/articlelists/README.md#get_article_list_details) - Get Article List by ID
316
+
317
+ #### [portal.attachment](docs/sdks/portalattachment/README.md)
318
+
319
+ * [create_signed_url](docs/sdks/portalattachment/README.md#create_signed_url) - Generate Signed URL to Upload API
320
+ * [upload_attachment](docs/sdks/portalattachment/README.md#upload_attachment) - Upload Attachment
321
+
322
+ #### [portal.bookmark](docs/sdks/portalbookmark/README.md)
323
+
324
+ * [addbookmark](docs/sdks/portalbookmark/README.md#addbookmark) - Add a Bookmark
325
+ * [getbookmark](docs/sdks/portalbookmark/README.md#getbookmark) - Get All Bookmarks for a Portal
326
+ * [deletebookmark](docs/sdks/portalbookmark/README.md#deletebookmark) - Delete a Bookmark
327
+
328
+ #### [portal.connectorssearchevents](docs/sdks/connectorssearchevents/README.md)
329
+
330
+ * [create_search_result_event_for_connectors](docs/sdks/connectorssearchevents/README.md#create_search_result_event_for_connectors) - Event for Search Using Connectors
331
+ * [create_viewed_search_results_event_for_connectors](docs/sdks/connectorssearchevents/README.md#create_viewed_search_results_event_for_connectors) - Event for Viewed Search Results Using Connectors
332
+
333
+ #### [portal.escalation](docs/sdks/escalation/README.md)
334
+
335
+ * [start_customer_escalation](docs/sdks/escalation/README.md#start_customer_escalation) - Start Customer Escalation
336
+ * [search_prior_to_escalation](docs/sdks/escalation/README.md#search_prior_to_escalation) - Search Prior To Customer Escalation
337
+ * [complete_customer_escalation](docs/sdks/escalation/README.md#complete_customer_escalation) - Complete Customer Escalation
338
+ * [avert_customer_escalation](docs/sdks/escalation/README.md#avert_customer_escalation) - Avert Customer Escalation
339
+
340
+ #### [portal.export](docs/sdks/export/README.md)
341
+
342
+ * [export_content](docs/sdks/export/README.md#export_content) - Export Knowledge
343
+ * [export_status](docs/sdks/export/README.md#export_status) - Get Export Job Status
344
+
345
+ #### [portal.federatedsearchevent](docs/sdks/federatedsearchevent/README.md)
346
+
347
+ * [create_federated_search_result_event](docs/sdks/federatedsearchevent/README.md#create_federated_search_result_event) - Event For Viewed Federated Search Result
348
+
349
+ #### [portal.general](docs/sdks/general/README.md)
350
+
351
+ * [get_all_portals](docs/sdks/general/README.md#get_all_portals) - Get All Portals
352
+ * [get_my_portals](docs/sdks/general/README.md#get_my_portals) - Get All Portals Accessible To User
353
+ * [get_portal_details_by_id](docs/sdks/general/README.md#get_portal_details_by_id) - Get Portal Details By ID
354
+ * [get_tag_categories_for_interest_for_portal](docs/sdks/general/README.md#get_tag_categories_for_interest_for_portal) - Get Tag Categories for Interest for a Portal
355
+
356
+ #### [portal.guidedhelp](docs/sdks/guidedhelp/README.md)
357
+
358
+ * [get_all_casebases_releases](docs/sdks/guidedhelp/README.md#get_all_casebases_releases) - Get Available Casebases Releases
359
+ * [get_casebase_release_by_id](docs/sdks/guidedhelp/README.md#get_casebase_release_by_id) - Get Details of a Casebase Release
360
+ * [get_cluster_by_casebase_release_id](docs/sdks/guidedhelp/README.md#get_cluster_by_casebase_release_id) - Get Cluster Details of a Casebase Release
361
+ * [get_all_profiles_in_portal](docs/sdks/guidedhelp/README.md#get_all_profiles_in_portal) - Get All Profiles Available in Portal
362
+ * [start_gh_search](docs/sdks/guidedhelp/README.md#start_gh_search) - Start a Guided Help Search
363
+ * [step_gh_search](docs/sdks/guidedhelp/README.md#step_gh_search) - Perform a Step in a Guided Help Search
364
+ * [get_all_cases](docs/sdks/guidedhelp/README.md#get_all_cases) - Get All Cases of a Cluster in Release
365
+ * [get_case_by_id](docs/sdks/guidedhelp/README.md#get_case_by_id) - Get Details of a Case
366
+ * [accept_gh_solution](docs/sdks/guidedhelp/README.md#accept_gh_solution) - Accept Solution
367
+ * [reject_gh_solution](docs/sdks/guidedhelp/README.md#reject_gh_solution) - Reject Solution
368
+ * [create_quickpick](docs/sdks/guidedhelp/README.md#create_quickpick) - Create Quickpick
369
+ * [get_all_quick_picks](docs/sdks/guidedhelp/README.md#get_all_quick_picks) - Get All Quickpicks for a Portal
370
+ * [restore_quickpick](docs/sdks/guidedhelp/README.md#restore_quickpick) - Resume a Quickpick
371
+
372
+ #### [portal.populararticles](docs/sdks/populararticles/README.md)
373
+
374
+ * [getpopulararticles](docs/sdks/populararticles/README.md#getpopulararticles) - Get Popular Articles
375
+
376
+ #### [portal.search](docs/sdks/search/README.md)
377
+
378
+ * [ai_search](docs/sdks/search/README.md#ai_search) - Get the best search results for a user query
379
+
380
+ #### [portal.suggestion](docs/sdks/portalsuggestion/README.md)
381
+
382
+ * [make_suggestion](docs/sdks/portalsuggestion/README.md#make_suggestion) - Make a Suggestion
383
+ * [modify_suggestions](docs/sdks/portalsuggestion/README.md#modify_suggestions) - Modify Suggestion
384
+ * [search_suggestion](docs/sdks/portalsuggestion/README.md#search_suggestion) - Get Suggestion by Status
385
+ * [get_suggestion](docs/sdks/portalsuggestion/README.md#get_suggestion) - Get Suggestion by ID
386
+ * [delete_suggestion](docs/sdks/portalsuggestion/README.md#delete_suggestion) - Delete a Suggestion
387
+ * [get_related_articles_for_suggestion](docs/sdks/portalsuggestion/README.md#get_related_articles_for_suggestion) - Get Related Articles for Suggestion
388
+ * [get_suggestion_comments](docs/sdks/portalsuggestion/README.md#get_suggestion_comments) - Get Suggestion Comments
389
+ * [get_suggestion_attachments](docs/sdks/portalsuggestion/README.md#get_suggestion_attachments) - Get Suggestion Attachments
390
+ * [get_suggestion_attachment_by_id](docs/sdks/portalsuggestion/README.md#get_suggestion_attachment_by_id) - Get Suggestion Attachment by ID
391
+
392
+ #### [portal.topic](docs/sdks/portaltopic/README.md)
393
+
394
+ * [get_topic_breadcrumb_for_article](docs/sdks/portaltopic/README.md#get_topic_breadcrumb_for_article) - Get Topic Breadcrumb for Article
395
+ * [getchildtopics](docs/sdks/portaltopic/README.md#getchildtopics) - Get Immediate Child Topics
396
+ * [getancestortopics](docs/sdks/portaltopic/README.md#getancestortopics) - Get All Ancestor Topics
397
+ * [getalltopics](docs/sdks/portaltopic/README.md#getalltopics) - Get All Topics
398
+
399
+ #### [portal.userdetails](docs/sdks/portaluserdetails/README.md)
400
+
401
+ * [get_user_details](docs/sdks/portaluserdetails/README.md#get_user_details) - Get User Details
402
+
403
+ #### [portal.usermilestones](docs/sdks/usermilestones/README.md)
404
+
405
+ * [get_user_milestones](docs/sdks/usermilestones/README.md#get_user_milestones) - Get User Milestones
406
+
407
+ #### [portal.userprofile](docs/sdks/portaluserprofile/README.md)
408
+
409
+ * [get_all_user_profiles](docs/sdks/portaluserprofile/README.md#get_all_user_profiles) - Get All User Profiles Assigned to User
410
+ * [select_user_profile](docs/sdks/portaluserprofile/README.md#select_user_profile) - Select User Profile
411
+
412
+ </details>
413
+ <!-- End Available Resources and Operations [operations] -->
414
+
415
+ <!-- Start File uploads [file-upload] -->
416
+ ## File uploads
417
+
418
+ Certain SDK methods accept file objects as part of a request body or multi-part request. It is possible and typically recommended to upload files as a stream rather than reading the entire contents into memory. This avoids excessive memory consumption and potentially crashing with out-of-memory errors when working with very large files. The following example demonstrates how to attach a file stream to a request.
419
+
420
+ > [!TIP]
421
+ >
422
+ > For endpoints that handle file uploads bytes arrays can also be used. However, using streams is recommended for large files.
423
+ >
424
+
425
+ ```python
426
+ from egain_api_python import Egain
427
+ import os
428
+
429
+
430
+ with Egain(
431
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
432
+ ) as egain:
433
+
434
+ egain.portal.attachment.upload_attachment(accept_language="en-US", signature="<value>", request_body=open("example.file", "rb"))
435
+
436
+ # Use the SDK ...
437
+
438
+ ```
439
+ <!-- End File uploads [file-upload] -->
440
+
441
+ <!-- Start Retries [retries] -->
442
+ ## Retries
443
+
444
+ Some of the endpoints in this SDK support retries. If you use the SDK without any configuration, it will fall back to the default retry strategy provided by the API. However, the default retry strategy can be overridden on a per-operation basis, or across the entire SDK.
445
+
446
+ To change the default retry strategy for a single API call, simply provide a `RetryConfig` object to the call:
447
+ ```python
448
+ from egain_api_python import Egain
449
+ from egain_api_python.utils import BackoffStrategy, RetryConfig
450
+ import os
451
+
452
+
453
+ with Egain(
454
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
455
+ ) as egain:
456
+
457
+ res = egain.aiservices.retrieve.post_portal_id_retrieve(q="fair lending", portal_id="PROD-1000", dollar_filter_user_profile_id="PROD-3210", language="en-US", dollar_filter_tags={
458
+ "PROD-1234": [
459
+ "PROD-2000",
460
+ "PROD-2003",
461
+ ],
462
+ "PROD-2005": [
463
+ "PROD-2007",
464
+ ],
465
+ }, channel={
466
+ "name": "Eight Bank Website",
467
+ },
468
+ RetryConfig("backoff", BackoffStrategy(1, 50, 1.1, 100), False))
469
+
470
+ # Handle response
471
+ print(res)
472
+
473
+ ```
474
+
475
+ If you'd like to override the default retry strategy for all operations that support retries, you can use the `retry_config` optional parameter when initializing the SDK:
476
+ ```python
477
+ from egain_api_python import Egain
478
+ from egain_api_python.utils import BackoffStrategy, RetryConfig
479
+ import os
480
+
481
+
482
+ with Egain(
483
+ retry_config=RetryConfig("backoff", BackoffStrategy(1, 50, 1.1, 100), False),
484
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
485
+ ) as egain:
486
+
487
+ res = egain.aiservices.retrieve.post_portal_id_retrieve(q="fair lending", portal_id="PROD-1000", dollar_filter_user_profile_id="PROD-3210", language="en-US", dollar_filter_tags={
488
+ "PROD-1234": [
489
+ "PROD-2000",
490
+ "PROD-2003",
491
+ ],
492
+ "PROD-2005": [
493
+ "PROD-2007",
494
+ ],
495
+ }, channel={
496
+ "name": "Eight Bank Website",
497
+ })
498
+
499
+ # Handle response
500
+ print(res)
501
+
502
+ ```
503
+ <!-- End Retries [retries] -->
504
+
505
+ <!-- Start Error Handling [errors] -->
506
+ ## Error Handling
507
+
508
+ [`EgainError`](./src/egain_api_python/errors/egainerror.py) is the base class for all HTTP error responses. It has the following properties:
509
+
510
+ | Property | Type | Description |
511
+ | ------------------ | ---------------- | --------------------------------------------------------------------------------------- |
512
+ | `err.message` | `str` | Error message |
513
+ | `err.status_code` | `int` | HTTP response status code eg `404` |
514
+ | `err.headers` | `httpx.Headers` | HTTP response headers |
515
+ | `err.body` | `str` | HTTP body. Can be empty string if no body is returned. |
516
+ | `err.raw_response` | `httpx.Response` | Raw HTTP response |
517
+ | `err.data` | | Optional. Some errors may contain structured data. [See Error Classes](#error-classes). |
518
+
519
+ ### Example
520
+ ```python
521
+ from egain_api_python import Egain, errors
522
+ from egain_api_python.utils import parse_datetime
523
+ import os
524
+
525
+
526
+ with Egain(
527
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
528
+ ) as egain:
529
+ res = None
530
+ try:
531
+
532
+ res = egain.content.import_.create_import(data_source={
533
+ "type": "AWS S3 bucket",
534
+ "path": "s3://mybucket/myfolder/",
535
+ "region": "us-east-1",
536
+ "credentials": {},
537
+ }, operation="import", schedule_time={
538
+ "date_": parse_datetime("2024-03-01T10:00:00.000Z"),
539
+ })
540
+
541
+ # Handle response
542
+ print(res)
543
+
544
+
545
+ except errors.EgainError as e:
546
+ # The base class for HTTP error responses
547
+ print(e.message)
548
+ print(e.status_code)
549
+ print(e.body)
550
+ print(e.headers)
551
+ print(e.raw_response)
552
+
553
+ # Depending on the method different errors may be thrown
554
+ if isinstance(e, errors.WSErrorCommon):
555
+ print(e.data.code) # str
556
+ print(e.data.developer_message) # str
557
+ print(e.data.details) # Optional[List[models.WSErrorCommonDetail]]
558
+ print(e.data.user_message) # Optional[str]
559
+ ```
560
+
561
+ ### Error Classes
562
+ **Primary errors:**
563
+ * [`EgainError`](./src/egain_api_python/errors/egainerror.py): The base class for HTTP error responses.
564
+ * [`WSErrorCommon`](./src/egain_api_python/errors/wserrorcommon.py): Bad Request. *
565
+
566
+ <details><summary>Less common errors (7)</summary>
567
+
568
+ <br />
569
+
570
+ **Network errors:**
571
+ * [`httpx.RequestError`](https://www.python-httpx.org/exceptions/#httpx.RequestError): Base class for request errors.
572
+ * [`httpx.ConnectError`](https://www.python-httpx.org/exceptions/#httpx.ConnectError): HTTP client was unable to make a request to a server.
573
+ * [`httpx.TimeoutException`](https://www.python-httpx.org/exceptions/#httpx.TimeoutException): HTTP request timed out.
574
+
575
+
576
+ **Inherit from [`EgainError`](./src/egain_api_python/errors/egainerror.py)**:
577
+ * [`SchemasWSErrorCommon`](./src/egain_api_python/errors/schemaswserrorcommon.py): Preconditions failed. Status code `412`. Applicable to 2 of 79 methods.*
578
+ * [`ServiceUnavailableError`](./src/egain_api_python/errors/serviceunavailableerror.py): ## Service is Unhealthy The Import Content service is experiencing critical issues and may not be able to process requests properly. **Health Status Details:** - **Overall Status**: Service is unhealthy and may not function correctly **Response Information:** - **Status**: Current health state (unhealthy) - **Timestamp**: When health check was performed - **Version**: Current API version - **Issues**: List of detected health problems. Status code `503`. Applicable to 1 of 79 methods.*
579
+ * [`ResponseValidationError`](./src/egain_api_python/errors/responsevalidationerror.py): Type mismatch between the response data and the expected Pydantic model. Provides access to the Pydantic validation error via the `cause` attribute.
580
+
581
+ </details>
582
+
583
+ \* Check [the method documentation](#available-resources-and-operations) to see if the error is applicable.
584
+ <!-- End Error Handling [errors] -->
585
+
586
+ <!-- Start Server Selection [server] -->
587
+ ## Server Selection
588
+
589
+ ### Server Variables
590
+
591
+ The default server `https://${API_DOMAIN}/knowledge/portalmgr/v4` contains variables and is set to `https://$api.egain.cloud/knowledge/portalmgr/v4` by default. To override default values, the following parameters are available when initializing the SDK client instance:
592
+
593
+ | Variable | Parameter | Default | Description |
594
+ | ------------ | ----------------- | ------------------- | ----------- |
595
+ | `API_DOMAIN` | `api_domain: str` | `"api.egain.cloud"` | |
596
+
597
+ #### Example
598
+
599
+ ```python
600
+ from egain_api_python import Egain
601
+ import os
602
+
603
+
604
+ with Egain(
605
+ api_domain="<value>"
606
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
607
+ ) as egain:
608
+
609
+ res = egain.aiservices.retrieve.post_portal_id_retrieve(q="fair lending", portal_id="PROD-1000", dollar_filter_user_profile_id="PROD-3210", language="en-US", dollar_filter_tags={
610
+ "PROD-1234": [
611
+ "PROD-2000",
612
+ "PROD-2003",
613
+ ],
614
+ "PROD-2005": [
615
+ "PROD-2007",
616
+ ],
617
+ }, channel={
618
+ "name": "Eight Bank Website",
619
+ })
620
+
621
+ # Handle response
622
+ print(res)
623
+
624
+ ```
625
+
626
+ ### Override Server URL Per-Client
627
+
628
+ The default server can be overridden globally by passing a URL to the `server_url: str` optional parameter when initializing the SDK client instance. For example:
629
+ ```python
630
+ from egain_api_python import Egain
631
+ import os
632
+
633
+
634
+ with Egain(
635
+ server_url="https://$api.egain.cloud/knowledge/portalmgr/v4",
636
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
637
+ ) as egain:
638
+
639
+ res = egain.aiservices.retrieve.post_portal_id_retrieve(q="fair lending", portal_id="PROD-1000", dollar_filter_user_profile_id="PROD-3210", language="en-US", dollar_filter_tags={
640
+ "PROD-1234": [
641
+ "PROD-2000",
642
+ "PROD-2003",
643
+ ],
644
+ "PROD-2005": [
645
+ "PROD-2007",
646
+ ],
647
+ }, channel={
648
+ "name": "Eight Bank Website",
649
+ })
650
+
651
+ # Handle response
652
+ print(res)
653
+
654
+ ```
655
+
656
+ ### Override Server URL Per-Operation
657
+
658
+ The server URL can also be overridden on a per-operation basis, provided a server list was specified for the operation. For example:
659
+ ```python
660
+ from egain_api_python import Egain
661
+ import os
662
+
663
+
664
+ with Egain(
665
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
666
+ ) as egain:
667
+
668
+ res = egain.aiservices.retrieve.post_portal_id_retrieve(q="fair lending", portal_id="PROD-1000", dollar_filter_user_profile_id="PROD-3210", language="en-US", dollar_filter_tags={
669
+ "PROD-1234": [
670
+ "PROD-2000",
671
+ "PROD-2003",
672
+ ],
673
+ "PROD-2005": [
674
+ "PROD-2007",
675
+ ],
676
+ }, channel={
677
+ "name": "Eight Bank Website",
678
+ }, server_url="https://$api.egain.cloud/core/aiservices/v4")
679
+
680
+ # Handle response
681
+ print(res)
682
+
683
+ ```
684
+ <!-- End Server Selection [server] -->
685
+
686
+ <!-- Start Custom HTTP Client [http-client] -->
687
+ ## Custom HTTP Client
688
+
689
+ The Python SDK makes API calls using the [httpx](https://www.python-httpx.org/) HTTP library. In order to provide a convenient way to configure timeouts, cookies, proxies, custom headers, and other low-level configuration, you can initialize the SDK client with your own HTTP client instance.
690
+ Depending on whether you are using the sync or async version of the SDK, you can pass an instance of `HttpClient` or `AsyncHttpClient` respectively, which are Protocol's ensuring that the client has the necessary methods to make API calls.
691
+ This allows you to wrap the client with your own custom logic, such as adding custom headers, logging, or error handling, or you can just pass an instance of `httpx.Client` or `httpx.AsyncClient` directly.
692
+
693
+ For example, you could specify a header for every request that this sdk makes as follows:
694
+ ```python
695
+ from egain_api_python import Egain
696
+ import httpx
697
+
698
+ http_client = httpx.Client(headers={"x-custom-header": "someValue"})
699
+ s = Egain(client=http_client)
700
+ ```
701
+
702
+ or you could wrap the client with your own custom logic:
703
+ ```python
704
+ from egain_api_python import Egain
705
+ from egain_api_python.httpclient import AsyncHttpClient
706
+ import httpx
707
+
708
+ class CustomClient(AsyncHttpClient):
709
+ client: AsyncHttpClient
710
+
711
+ def __init__(self, client: AsyncHttpClient):
712
+ self.client = client
713
+
714
+ async def send(
715
+ self,
716
+ request: httpx.Request,
717
+ *,
718
+ stream: bool = False,
719
+ auth: Union[
720
+ httpx._types.AuthTypes, httpx._client.UseClientDefault, None
721
+ ] = httpx.USE_CLIENT_DEFAULT,
722
+ follow_redirects: Union[
723
+ bool, httpx._client.UseClientDefault
724
+ ] = httpx.USE_CLIENT_DEFAULT,
725
+ ) -> httpx.Response:
726
+ request.headers["Client-Level-Header"] = "added by client"
727
+
728
+ return await self.client.send(
729
+ request, stream=stream, auth=auth, follow_redirects=follow_redirects
730
+ )
731
+
732
+ def build_request(
733
+ self,
734
+ method: str,
735
+ url: httpx._types.URLTypes,
736
+ *,
737
+ content: Optional[httpx._types.RequestContent] = None,
738
+ data: Optional[httpx._types.RequestData] = None,
739
+ files: Optional[httpx._types.RequestFiles] = None,
740
+ json: Optional[Any] = None,
741
+ params: Optional[httpx._types.QueryParamTypes] = None,
742
+ headers: Optional[httpx._types.HeaderTypes] = None,
743
+ cookies: Optional[httpx._types.CookieTypes] = None,
744
+ timeout: Union[
745
+ httpx._types.TimeoutTypes, httpx._client.UseClientDefault
746
+ ] = httpx.USE_CLIENT_DEFAULT,
747
+ extensions: Optional[httpx._types.RequestExtensions] = None,
748
+ ) -> httpx.Request:
749
+ return self.client.build_request(
750
+ method,
751
+ url,
752
+ content=content,
753
+ data=data,
754
+ files=files,
755
+ json=json,
756
+ params=params,
757
+ headers=headers,
758
+ cookies=cookies,
759
+ timeout=timeout,
760
+ extensions=extensions,
761
+ )
762
+
763
+ s = Egain(async_client=CustomClient(httpx.AsyncClient()))
764
+ ```
765
+ <!-- End Custom HTTP Client [http-client] -->
766
+
767
+ <!-- Start Resource Management [resource-management] -->
768
+ ## Resource Management
769
+
770
+ The `Egain` class implements the context manager protocol and registers a finalizer function to close the underlying sync and async HTTPX clients it uses under the hood. This will close HTTP connections, release memory and free up other resources held by the SDK. In short-lived Python programs and notebooks that make a few SDK method calls, resource management may not be a concern. However, in longer-lived programs, it is beneficial to create a single SDK instance via a [context manager][context-manager] and reuse it across the application.
771
+
772
+ [context-manager]: https://docs.python.org/3/reference/datamodel.html#context-managers
773
+
774
+ ```python
775
+ from egain_api_python import Egain
776
+ import os
777
+ def main():
778
+
779
+ with Egain(
780
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
781
+ ) as egain:
782
+ # Rest of application here...
783
+
784
+
785
+ # Or when using async:
786
+ async def amain():
787
+
788
+ async with Egain(
789
+ access_token=os.getenv("EGAIN_ACCESS_TOKEN", ""),
790
+ ) as egain:
791
+ # Rest of application here...
792
+ ```
793
+ <!-- End Resource Management [resource-management] -->
794
+
795
+ <!-- Start Debugging [debug] -->
796
+ ## Debugging
797
+
798
+ You can setup your SDK to emit debug logs for SDK requests and responses.
799
+
800
+ You can pass your own logger class directly into your SDK.
801
+ ```python
802
+ from egain_api_python import Egain
803
+ import logging
804
+
805
+ logging.basicConfig(level=logging.DEBUG)
806
+ s = Egain(debug_logger=logging.getLogger("egain_api_python"))
807
+ ```
808
+
809
+ You can also enable a default debug logger by setting an environment variable `EGAIN_DEBUG` to true.
810
+ <!-- End Debugging [debug] -->
811
+
812
+ <!-- Placeholder for Future Speakeasy SDK Sections -->
813
+
814
+ # Development
815
+
816
+ ## Maturity
817
+
818
+ This SDK is in beta, and there may be breaking changes between versions without a major version update. Therefore, we recommend pinning usage
819
+ to a specific package version. This way, you can install the same version each time without breaking changes unless you are intentionally
820
+ looking for the latest version.
821
+
822
+ ## Contributions
823
+
824
+ While we value open-source contributions to this SDK, this library is generated programmatically. Any manual changes added to internal files will be overwritten on the next generation.
825
+ We look forward to hearing your feedback. Feel free to open a PR or an issue with a proof of concept and we'll do our best to include it in a future release.
826
+
827
+ ### SDK Created by [Speakeasy](https://www.speakeasy.com/?utm_source=egain-api-python&utm_campaign=python)