benchkit-cli 0.1.0__py3-none-any.whl

benchkit/datasets/banking77.jsonl

@@ -0,0 +1,3080 @@
+{"task_id": "BANKING77/0", "question": "How do I locate my card?", "answer": "card_arrival"}
+{"task_id": "BANKING77/40", "question": "Why won't my card show up on the app?", "answer": "card_linking"}
+{"task_id": "BANKING77/80", "question": "I need to know your exchange rates.", "answer": "exchange_rate"}
+{"task_id": "BANKING77/120", "question": "I purchased something in a foreign currency but the rate applied is wrong", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/160", "question": "My statement has a dollar I have been charged showing up on it.", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/200", "question": "My withdrawl is still pending.  Why?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/240", "question": "If I request that my funds be held, what currencies do you use?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/280", "question": "I need my card now!", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/320", "question": "When traveling, can I auto top-up my card at certain times?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/360", "question": "I've tried my card a bunch of times and it never worked.", "answer": "card_not_working"}
+{"task_id": "BANKING77/400", "question": "May I exchange currencies with this?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/440", "question": "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/480", "question": "how old do i need to be to get an account for myself", "answer": "age_limit"}
+{"task_id": "BANKING77/520", "question": "How do I get my PIN unlocked?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/560", "question": "Are contactless payments enabled on my new card?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/600", "question": "how much do you charge to accept transfers", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/640", "question": "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "answer": "pending_top_up"}
+{"task_id": "BANKING77/680", "question": "I made a transaction this morning and would like to revert it.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/720", "question": "can you limit my top up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/760", "question": "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/800", "question": "I payed with a card and was charged an extra fee", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/840", "question": "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/880", "question": "To add money to my account, what currencies can I use?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/920", "question": "Where can I obtain my virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/960", "question": "Will my card be accepted all over the world?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1000", "question": "My top-up was cancelled; will I receive a refund?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1040", "question": "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1080", "question": "I have a strange payment in my statement", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1120", "question": "I no longer live at my address on file, how do I change it?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1160", "question": "Why do you require so many details about my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1200", "question": "I cannot verify my identity", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1240", "question": "What do I do with my card PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1280", "question": "I like to Mastercard rather than Visa.", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1320", "question": "How can I top up my account with a card?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1360", "question": "How can i get multiple disposble cards.", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1400", "question": "I think someone is using my card to make transactions I don't remember.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1440", "question": "Do all ATMs take this card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1480", "question": "Help me.  There is a Direct Debit that I didn't make.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1520", "question": "What do I do if I forget my passcode?  Because I did.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1560", "question": "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1600", "question": "My card payment is still on hold, why is it so?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1640", "question": "My phone was stolen", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1680", "question": "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "answer": "request_refund"}
+{"task_id": "BANKING77/1720", "question": "I tried to make a transfer and it was declined. Why?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1760", "question": "The refund isn't showing up on my account.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1800", "question": "My credit card was declined.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1840", "question": "I did transfer, why is it pending", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1880", "question": "Can you remove my account please?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1920", "question": "What do I do if an ATM \"stole\" my card?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1960", "question": "I got double charged for a payment so how do I fix that?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2000", "question": "Can I verify the source of my funds?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2040", "question": "What is the number of days I have to wait for my Europe transfer?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2080", "question": "I think my card payment has been stopped", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2120", "question": "What kind of cash machines would allow me to change my PIN?", "answer": "change_pin"}
+{"task_id": "BANKING77/2160", "question": "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2200", "question": "When I made a transfer, there was a fee.  Why?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2240", "question": "Will salary be received through this?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2280", "question": "dont understand why transfer failed", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2320", "question": "Can I do a bank transfer to put additional money in my account because I am out of money?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2360", "question": "What all is needed to verify the top-up card?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2400", "question": "Would it be possible to get another card?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2440", "question": "Can I top up by cheque?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2480", "question": "How do I receive my physical card", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2520", "question": "Why is my disposable virtual card being denied?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2560", "question": "I did not get the right amount of money when I used a different country's currency.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2600", "question": "can i get a description of how to use a disposable virtual card", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2640", "question": "The app denied my topped up.", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2680", "question": "I made a transfer a few hours ago from a UK banking account.  I do not yet see the transfer.  Please check on this for me.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2720", "question": "Think someone has took money out with my card. What shall I do?", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2760", "question": "Is there an exchange fee?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2800", "question": "Is there a fee for using a European bank card to top up?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2840", "question": "Could you please activate my card", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2880", "question": "I see some fees for cash withdraw.", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2920", "question": "Am I able to order a new card and have it sent to me in China?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2960", "question": "Is the top up feature available on the Apple Watch?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3000", "question": "What can I use to verify my identify?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3040", "question": "I live in the US but want to get a card", "answer": "country_support"}
+{"task_id": "BANKING77/1", "question": "I still have not received my new card, I ordered over a week ago.", "answer": "card_arrival"}
+{"task_id": "BANKING77/41", "question": "I would like to reactivate my card.", "answer": "card_linking"}
+{"task_id": "BANKING77/81", "question": "What exchange rates do you offer?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/121", "question": "I made a currency exchange and think I was charged more than I should of been.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/161", "question": "Why is there a fee for an extra pound in my statement?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/201", "question": "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/241", "question": "I want to know how many different currencies my money can be in", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/281", "question": "my card was not in the mail again can you advise?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/321", "question": "Is there a limit when using auto top-up?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/361", "question": "I can't get my card to work.", "answer": "card_not_working"}
+{"task_id": "BANKING77/401", "question": "Tell me how I can exchange between different currency.", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/441", "question": "I can't find my card and think it may have been stolen.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/481", "question": "How young can I be to open my own account?", "answer": "age_limit"}
+{"task_id": "BANKING77/521", "question": "Where can I view my PIN?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/561", "question": "My contanctless has stopped working", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/601", "question": "I would like to make a transfer. How much does it cost?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/641", "question": "My card was topped this morning but I can't see the funds. Why didn't it complete?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/681", "question": "Can i cancel a charge?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/721", "question": "Am I free to top-up as much as I want?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/761", "question": "I didn't get all the cash I requested for at the ATM", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/801", "question": "I was charged a fee after using my card and I shouldn't have been.", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/841", "question": "My money transfer has not arrived.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/881", "question": "I need support options, I want to top my card", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/921", "question": "How do you get a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/961", "question": "Who accepts this card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1001", "question": "How do I fix a reverted top up?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1041", "question": "How come I don't see my deposit in my account yet?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1081", "question": "There is a charge on my card that I did not make", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1121", "question": "How to change my address.", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1161", "question": "I'd rather not verify my identity.", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1201", "question": "I do not have what is required to prove my identity", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1241", "question": "Is the PIN delivered separately?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1281", "question": "Do I qualify for a visa card?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1321", "question": "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1361", "question": "Can I make many disposable cards per day?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1401", "question": "someone is using my account", "answer": "compromised_card"}
+{"task_id": "BANKING77/1441", "question": "Which ATMs accept this card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1481", "question": "There is a direct debit that's not mine.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1521", "question": "I can't find my password", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1561", "question": "My withdrawal was cancelled.", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1601", "question": "Why is my payment pending?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1641", "question": "My phone was stolen yesterday.  What should I do?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1681", "question": "Can I receive a refund for my item?", "answer": "request_refund"}
+{"task_id": "BANKING77/1721", "question": "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1761", "question": "My refund is missing from my statement.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1801", "question": "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner.  I am really disappointed  and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1841", "question": "How long for money transfer to show?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1881", "question": "i want to close an account but im not sure about setting up a new one in the future, what do you recommend", "answer": "terminate_account"}
+{"task_id": "BANKING77/1921", "question": "How do I retrieve my card from the machine?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1961", "question": "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account.  I think there is something wrong, can you look in to it please?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2001", "question": "I want information about the source of funds.", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2041", "question": "What is the wait time for a transfer from the US?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2081", "question": "My card payment was reverted.  Why?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2121", "question": "Where do I change my PIN?", "answer": "change_pin"}
+{"task_id": "BANKING77/2161", "question": "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2201", "question": "I was charged a fee for my transfer.", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2241", "question": "How can I get paid in a different currency?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2281", "question": "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2321", "question": "I'm out of money, can I add money with my bank?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2361", "question": "It wants me to verify the top up. Why?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2401", "question": "How many cards can I have for one account?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2441", "question": "How do I top-up using cash?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2481", "question": "I want a card. What is the procedure?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2521", "question": "My disposable virtual card doesn't seem to work", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2561", "question": "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2601", "question": "Can I create a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2641", "question": "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2681", "question": "the balance on my account didnt change when i transferred money", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2721", "question": "There is a withdrawal that isn't mind in the app.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2761", "question": "whats your exchange rate", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2801", "question": "Are there any fees for adding money with an international card?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2841", "question": "I need to activate my card can you do that now?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2881", "question": "How come I was charged extra when I withdrew cash?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2921", "question": "Will you be able to send the new card to China?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2961", "question": "Can I use the system Google Pay for top-ups?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3001", "question": "What do you need to verify my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3041", "question": "Are your cards available in Europe?", "answer": "country_support"}
+{"task_id": "BANKING77/2", "question": "I ordered a card but it has not arrived. Help please!", "answer": "card_arrival"}
+{"task_id": "BANKING77/42", "question": "Where do I link the new card?", "answer": "card_linking"}
+{"task_id": "BANKING77/82", "question": "How did you come up with your exchange rates?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/122", "question": "the card payment exchange rate is wrong", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/162", "question": "I'm not okay with this fee on my statement.", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/202", "question": "My transaction is still showing that is pending from my cash withdrawal.", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/242", "question": "Do you support all fiat currencies?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/282", "question": "i need my card quick", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/322", "question": "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/362", "question": "My card appears to be broken how can I fix it?", "answer": "card_not_working"}
+{"task_id": "BANKING77/402", "question": "Can I change from one currency to another?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/442", "question": "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/482", "question": "How old do I have to be?", "answer": "age_limit"}
+{"task_id": "BANKING77/522", "question": "Will you reinstate my PIN?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/562", "question": "what is required documents for new card process ?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/602", "question": "I need to make a transfer, what will the fee be?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/642", "question": "What would lead to my top up still pending?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/682", "question": "Can I cancel my transaction?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/722", "question": "Is there a top up limit for my account?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/762", "question": "How come the ATM gave me less cash than what I asked for?", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/802", "question": "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/842", "question": "I am still waiting for a transaction to be completed", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/882", "question": "I have 1 other US card.  Can you take that?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/922", "question": "Where can I find a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/962", "question": "Can I use my card for payment all over the world?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1002", "question": "Is it possible to tell if my top up has reverted?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1042", "question": "Is there a reason why my account isn't updating because I used a check to  balance my account?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1082", "question": "I saw a payment i did not do", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1122", "question": "How do I update my details?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1162", "question": "do I need to verify my identity every time I log into my account?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1202", "question": "Why doesn't the app believe I am who I say I am?", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1242", "question": "I do not have my pin", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1282", "question": "How do I get a visa card?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1322", "question": "How can I top up by card?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1362", "question": "I need to use my disposable card multiple times a day, is there a cutoff limit?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1402", "question": "Someone I don't know has used my card without permission.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1442", "question": "Where is the closest Mastercard ATM?", "answer": "atm_support"}
+{"task_id": "BANKING77/1482", "question": "I have a strange direct debit in my statement", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1522", "question": "How do I retrieve my passcode?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1562", "question": "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1602", "question": "My card payment is still pending.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1642", "question": "If my phone is missing, can I block someone from using the app?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1682", "question": "Get an item refund", "answer": "request_refund"}
+{"task_id": "BANKING77/1722", "question": "I am getting continuous failure for all my transfers. I have cross checked each recipient detail again and again and everything is correct.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1762", "question": "I requested a refund, and never received it. What can I do?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1802", "question": "Why was my card payment declined?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1842", "question": "Why is my transfer not done yet?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1882", "question": "My account needs to be deleted.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1922", "question": "I was retrieving money and my card wouldn't remove.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1962", "question": "Why am I being charged twice fro a restaurant?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2002", "question": "Where are my funds being sourced from?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2042", "question": "I need a fast transfer from China?  How fast will it be?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2082", "question": "the app reverted my payment", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2122", "question": "Is the bank the only place I can change my PIN>", "answer": "change_pin"}
+{"task_id": "BANKING77/2162", "question": "I am not able to do a transfer to an account", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2202", "question": "Is there a reason I was charged a fee to transfer?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2242", "question": "Can I receive my salary in a currency other than what it is deposited in?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2282", "question": "My transfer didn't work", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2322", "question": "How do I go forth on transferring money into my account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2362", "question": "Where can I find the top-up verification code?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2402", "question": "I want to order another crad", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2442", "question": "Can I top up with a cheque?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2482", "question": "What do you charge for physical cards?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2522", "question": "My disposable virtual card is broken.", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2562", "question": "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have   known about these charges I wouldn't have made a withdraw.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2602", "question": "What can you tell me about getting a virtual disposable card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2642", "question": "I have a top up that didn't go through.  Why?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2682", "question": "How long will it take for my transferred money to show up?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2722", "question": "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2762", "question": "What are your currency exchange fees?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2802", "question": "i was charged when i used a us issued card. why and what cards are free to use to add money", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2842", "question": "What do I need to do to activate my new card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2882", "question": "Why am I being charged when I withdraw cash?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2922", "question": "When my card expires what happens to my account?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2962", "question": "My top-up for Google Pay isn't working", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3002", "question": "I need to verify my identity, but how do I do that?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3042", "question": "Can I use your app if I am from the EU?", "answer": "country_support"}
+{"task_id": "BANKING77/3", "question": "Is there a way to know when my card will arrive?", "answer": "card_arrival"}
+{"task_id": "BANKING77/43", "question": "I have received my card, can you help me put it in the app?", "answer": "card_linking"}
+{"task_id": "BANKING77/83", "question": "Where do you guys acquire your exchange rate?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/123", "question": "The exchange rate was wrong when I bought something outside the country.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/163", "question": "Why is there an extra dollar charged to my account?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/203", "question": "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/243", "question": "Does your system support multiple currency.", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/283", "question": "How long will it take to get to me?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/323", "question": "I'm running out of money, can I  auto top up?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/363", "question": "How do I know why my card isn't working?", "answer": "card_not_working"}
+{"task_id": "BANKING77/403", "question": "How do I change GBP to AUD?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/443", "question": "I cant find my card, it's gone.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/483", "question": "Can I open an account for a child?", "answer": "age_limit"}
+{"task_id": "BANKING77/523", "question": "I accidentally blocked my PIN. How do I reset it?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/563", "question": "I don't know what's wrong, my contactless stopped working. Tried it in a few different places today and it didn't work in any of them.", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/603", "question": "If I make a top-up are there charges applied?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/643", "question": "there's a delay in my top-up", "answer": "pending_top_up"}
+{"task_id": "BANKING77/683", "question": "I made a transaction but did it to the wrong account.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/723", "question": "What is the limit to top up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/763", "question": "Why did I not get my cash back after I withdrew?", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/803", "question": "I show another charge on my card from when I used it, why?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/843", "question": "I made a money transaction but the recipient can't see it", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/883", "question": "What are the cards and currencies that are supported?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/923", "question": "Is there an option to have a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/963", "question": "It will be fine to use at any establishment that accepts Mastercard.", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1003", "question": "My top-up showed as complete, but it's no longer there! What's going on here?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1043", "question": "I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1083", "question": "There is a payment that is not mine in the app.  Please advise/", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1123", "question": "My address needs to be revised.", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1163", "question": "Why am I required to verify my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1203", "question": "I am having trouble verifying my identity.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1243", "question": "Are PIN separately?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1283", "question": "Do you guys accept Visa or Mastercard?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1323", "question": "What is the process for using my credit card to transfer money?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1363", "question": "How do I make more than one disposable card in a day?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1403", "question": "My card was used without my permission.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1443", "question": "Is there a list of ATM machines?", "answer": "atm_support"}
+{"task_id": "BANKING77/1483", "question": "I don't understand where this debit came from and want it removed.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1523", "question": "My passcode doesn't seem to be working", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1563", "question": "The ATM did not allow me to withdraw", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1603", "question": "How do i finalize a card payment", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1643", "question": "I think my phone is either lost or stolen.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1683", "question": "Would I be able to get a refund for something I bought?", "answer": "request_refund"}
+{"task_id": "BANKING77/1723", "question": "why was my transfer declined", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1763", "question": "I was supposed to get a purchase refunded but I don't see the money in my account", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1803", "question": "I was trying to purchase something at the store today and my card has been declined.  Why has this happened?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1843", "question": "I have a pending transfer", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1883", "question": "I would like to delete my account please.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1923", "question": "What do I do since the machine swallowed my card. I need one.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1963", "question": "I would like to know why I was charged twice for my purchase.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2003", "question": "I would like to verify the source of my money", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2043", "question": "how soon will I see the transfer in my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2083", "question": "My card payment was cancelled.", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2123", "question": "If I am overseas, how do I change my pin?", "answer": "change_pin"}
+{"task_id": "BANKING77/2163", "question": "I was unable to make a transfer to another account.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2203", "question": "Why was a charged just for transferring?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2243", "question": "Can I get my salary through this?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2283", "question": "Fix your system. I can't make transfers, I've tried like 5 times already.", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2323", "question": "I don't understand how to top up my account, can you please explain the process?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2363", "question": "Why do I have to verify the top-up that I started?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2403", "question": "How can I get additional cards?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2443", "question": "Is it possible to top up with cash? If so how do I do it?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2483", "question": "Where can I get my card at?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2523", "question": "My non-physical card will not work", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2563", "question": "Can you look to make sure the exchange rate is correct", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2603", "question": "I would like to order a disposable virtual card. How can I do this?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2643", "question": "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2683", "question": "Why didn't my balance change after I transferred some money?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2723", "question": "I didn't get cash from an ATM, but the app says I did", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2763", "question": "Where do I find the exchange rate?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2803", "question": "Any hidden fees associated with the international card if money is added?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2843", "question": "Tell me how to go about activating my new card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2883", "question": "What is this charge on my account for a cash withdrawl?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2923", "question": "What do I do when my card expires?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2963", "question": "Can I add money with Apple Pay?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3003", "question": "How can I verify my indentity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3043", "question": "What countries are supported?", "answer": "country_support"}
+{"task_id": "BANKING77/4", "question": "My card has not arrived yet.", "answer": "card_arrival"}
+{"task_id": "BANKING77/44", "question": "How do I link a card that I already have?", "answer": "card_linking"}
+{"task_id": "BANKING77/84", "question": "How do I find the exchange rate?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/124", "question": "The exchange rate on my purchase is wrong.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/164", "question": "There is a fee I don't recognize on my statement.", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/204", "question": "How long does the cash withdrawal take to pend?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/244", "question": "What currencies can I hold money in?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/284", "question": "I'm just wondering when my card will get here.", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/324", "question": "How do I use auto top up?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/364", "question": "My card broke.", "answer": "card_not_working"}
+{"task_id": "BANKING77/404", "question": "Will this app exchange currencies?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/444", "question": "My card is lost! What can I do?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/484", "question": "How old do we have to be?", "answer": "age_limit"}
+{"task_id": "BANKING77/524", "question": "How do I unblock my pin after entering it wrong too many times?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/564", "question": "How do I get the contactless feature to work for my card?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/604", "question": "Can I also transfer with SWIFT?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/644", "question": "Is there a reason my top up hasn't gone through", "answer": "pending_top_up"}
+{"task_id": "BANKING77/684", "question": "Tell me how to cancel a transfer.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/724", "question": "How much money can i top up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/764", "question": "I got less cash than the one I specified in the ATM", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/804", "question": "Why do I get charged additional fees on some payments, but not others?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/844", "question": "I tried to send someone money but they haven't received it.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/884", "question": "What currencies are accepted for adding money?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/924", "question": "If I don't want a physical card can i get a virtual version?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/964", "question": "Where can the card be used?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1004", "question": "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1044", "question": "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1084", "question": "An unauthorized payment is in my app", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1124", "question": "got married, need to change account name", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1164", "question": "Can I make transfers before identity verification?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1204", "question": "what do i do if my verification failed", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1244", "question": "I cannot seem to find my PIN. Where is it?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1284", "question": "Are both Visa and Mastercard accepted?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1324", "question": "How do I top up my card using your app? I'm new to this.", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1364", "question": "Can I have more than one disposable card?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1404", "question": "Can I freeze my card right now?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1444", "question": "Are there any specific ATMs that this card can be used at?", "answer": "atm_support"}
+{"task_id": "BANKING77/1484", "question": "what is this charge on my account", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1524", "question": "I lost my password", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1564", "question": "Why was my ATM transaction cancelled?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1604", "question": "Why is my card payment showing as pending?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1644", "question": "If I was mugged and lost everything, how do I access my account and app?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1684", "question": "I need to do a refund", "answer": "request_refund"}
+{"task_id": "BANKING77/1724", "question": "What would make a decline message show up during a transfer?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1764", "question": "There's a refund missing from my statement", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1804", "question": "My payment has been declined, I thought this issue was fixed!", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1844", "question": "I am waiting for a pending money transfer to process.", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1884", "question": "What steps do I need to take to close my account?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1924", "question": "HOw do I get my card back after the ATM has pulled it in?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1964", "question": "I didn't buy this twice", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2004", "question": "where to funds come from", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2044", "question": "How many days does it take until funds are in my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2084", "question": "Why was my payment cancelled?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2124", "question": "Can i change my PIN at the ATM?", "answer": "change_pin"}
+{"task_id": "BANKING77/2164", "question": "I had a transfer blocked", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2204", "question": "I had to pay in order to do a transfer", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2244", "question": "How can someone send me money?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2284", "question": "Tell me why my transfer failed!", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2324", "question": "I don't understand the money transfer process.", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2364", "question": "Can you give me information about verification code?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2404", "question": "Is there a fee for extra cards?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2444", "question": "Can you help me find top up by cash deposit?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2484", "question": "price of physical card", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2524", "question": "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2564", "question": "Exchange rate for my cash withdrawal is wrong", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2604", "question": "how do VR cards work", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2644", "question": "Why did the app deny my top up?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2684", "question": "When will my balance update after a transfer?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2724", "question": "My app shows some cash I didn't get.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2764", "question": "What is the base amount for cross-currency exchanges?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2804", "question": "Will I get charged for topping off my card?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2844", "question": "How can I activate my card so I can start using it?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2884", "question": "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2924", "question": "The expiration date on my card is coming up", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2964", "question": "Can I use my Apple Watch to to top up?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3004", "question": "What is needed to prove my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3044", "question": "i live in the US can i still get a card?", "answer": "country_support"}
+{"task_id": "BANKING77/5", "question": "When will I get my card?", "answer": "card_arrival"}
+{"task_id": "BANKING77/45", "question": "I received my new card, but I don't see it in the app anywhere.  What do I do?", "answer": "card_linking"}
+{"task_id": "BANKING77/85", "question": "What are your international exchange rates?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/125", "question": "This rate is too low. Are you sure your using the right exchange rate.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/165", "question": "I would like a refund on the extra pound I was charged.", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/205", "question": "Why is it taking so long for my cash withdrawal to no longer show as pending?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/245", "question": "Do you support any currency?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/285", "question": "Can you get me my card fast?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/325", "question": "Can it automatically top-up money if there isn't much left?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/365", "question": "My card won't work.", "answer": "card_not_working"}
+{"task_id": "BANKING77/405", "question": "How do I convert currencies with the app?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/445", "question": "I lost my card", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/485", "question": "How do I go about setting up an account for my daughter?", "answer": "age_limit"}
+{"task_id": "BANKING77/525", "question": "I used the wrong ping too many times and now the account is blocked.  How do I unblock?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/565", "question": "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/605", "question": "Are SWIFT transfers accepted?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/645", "question": "The top-up is pending.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/685", "question": "I need you to cancel a transfer that I made.  It is the wrong account number and the app won't let me stop the transaction.  Please stop it!", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/725", "question": "What are the restrictions to top-offs?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/765", "question": "The amount of cash I received was incorrect", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/805", "question": "I used my card for a purchase and was charged a fee", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/845", "question": "How long does it take for a transfer to get to a recipient?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/885", "question": "What kind of currencies can I use to add money?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/925", "question": "I requested a virtual card but it is not showing up. Why?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/965", "question": "Can my card be used everywhere?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1005", "question": "It seems my top up is reverted?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1045", "question": "Where is my cash deposit?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1085", "question": "I did not make this card payment.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1125", "question": "My address has changed.", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1165", "question": "What is the need to verify my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1205", "question": "It is impossible to verify my identity", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1245", "question": "How do I set-up my PIN for the new card?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1285", "question": "Do you guys accept mastercard or visa?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1325", "question": "Can friends add to my account", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1365", "question": "what is the disposable cards limit?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1405", "question": "Freeze my account it's been hacked.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1445", "question": "How do I know which ATMs will accept this card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1485", "question": "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1525", "question": "My password isn't being accepted and I need to reset it.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1565", "question": "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1605", "question": "Why has my payment not gone through?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1645", "question": "I can't find my phone.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1685", "question": "I need a refund on an item I have not received.  Am I able to simply cancel the payment?  I don't know how to do this.", "answer": "request_refund"}
+{"task_id": "BANKING77/1725", "question": "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already  but same thing is happening.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1765", "question": "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1805", "question": "My card was declined in a shop", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1845", "question": "i transfered however its still pending", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1885", "question": "I'm tired of all the problems I've had. I want to quit this account!", "answer": "terminate_account"}
+{"task_id": "BANKING77/1925", "question": "Atm took my card", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1965", "question": "Why was I chaged twice for the same thing?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2005", "question": "What is the source of my funds.", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2045", "question": "How long until my transfer goes through?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2085", "question": "I made a payment but the app reverted the payment.", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2125", "question": "How might  I change my PIN?", "answer": "change_pin"}
+{"task_id": "BANKING77/2165", "question": "Can you please help me with this exchange?  I am trying to get crypto and the app won't let me.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2205", "question": "What is the transfer fee charge?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2245", "question": "Is there a problem with receiving my salary in GBP?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2285", "question": "My transfer did not go through.", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2325", "question": "I need to transfer money into my account, how do I go about doing this?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2365", "question": "What are the benefits to verifying the top-up?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2405", "question": "I need some spare physical cards.", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2445", "question": "Is there an option to top up a with cheque?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2485", "question": "Please, how do I order a card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2525", "question": "Why is my virtual card is being declined?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2565", "question": "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2605", "question": "What is a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2645", "question": "please tell me why my top-up failed.", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2685", "question": "How long does it take for an international transfer into my account?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2725", "question": "Why is there a random withdrawal in my app?", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2765", "question": "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2805", "question": "Are there charges for topping up US cards?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2845", "question": "How long will it take to activate my new card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2885", "question": "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2925", "question": "My card's expiring, what happens now?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2965", "question": "Does Apple Pay give the option to top up?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3005", "question": "What do you need for my identity check?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3045", "question": "Can I get a card outside the UK?", "answer": "country_support"}
+{"task_id": "BANKING77/6", "question": "Do you know if there is a tracking number for the new card you sent me?", "answer": "card_arrival"}
+{"task_id": "BANKING77/46", "question": "How do I re-add a card to the app?", "answer": "card_linking"}
+{"task_id": "BANKING77/86", "question": "How often do your exchange rates change", "answer": "exchange_rate"}
+{"task_id": "BANKING77/126", "question": "I bought something, but the exchange rate looks wrong.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/166", "question": "Can you explain what this random $1 charge is?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/206", "question": "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/246", "question": "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/286", "question": "How long will it take to deliver something to US?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/326", "question": "If there isn't much money left can it automatically top-up?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/366", "question": "Why is my card not working?", "answer": "card_not_working"}
+{"task_id": "BANKING77/406", "question": "How are currencies exchanged?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/446", "question": "Oh no!  I lost my card!  Help!", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/486", "question": "Is there an age minimum?", "answer": "age_limit"}
+{"task_id": "BANKING77/526", "question": "I need help because I drunken blocked my card?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/566", "question": "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/606", "question": "I would like to refill my account using SWIFT.", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/646", "question": "Could you explain why my top-up has gone through yet?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/686", "question": "I need to cancel my recent transfer immediately, I made a mistake there, please help quickly before it goes through", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/726", "question": "Are the top-ups limited?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/766", "question": "I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/806", "question": "Why was I charged for card payment?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/846", "question": "How can the recipient see my money transaction?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/886", "question": "I only own one other credit card from the USA. Will it be accepted?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/926", "question": "Can you tell me how to order a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/966", "question": "Are there any limits on where I can use my card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1006", "question": "The app wouldn't accept my top up.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1046", "question": "How can I get the cash deposit to show up on my account?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1086", "question": "What should I do if I see a payment I didn't make?", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1126", "question": "got married and need to change name", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1166", "question": "Do I have to do the identity check?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1206", "question": "The app doesn't know it's me.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1246", "question": "How do I find my card PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1286", "question": "Are both Visa and Mastercard offered?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1326", "question": "Can I top up using my car?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1366", "question": "What's the most disposable cards I can have?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1406", "question": "There are transactions I didn't make, someone else must have used my card.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1446", "question": "Which ATM's accept my card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1486", "question": "someone stole my money", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1526", "question": "Something is wrong with my password.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1566", "question": "I was at the ATM trying to made a withdraw and I was declined.", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1606", "question": "Please help me to know the status of my card payment as its pending since a while.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1646", "question": "I've lost track of my phone or someone stole it.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1686", "question": "I would like a refund for something I bought", "answer": "request_refund"}
+{"task_id": "BANKING77/1726", "question": "How can I fix my card, it got declined twice.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1766", "question": "I am awaiting my refund", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1806", "question": "Why did it decline my payment?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1846", "question": "I have a transfer that's pending and wanted to know how long it is going to take to process?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1886", "question": "Please delete my account right now!", "answer": "terminate_account"}
+{"task_id": "BANKING77/1926", "question": "Is there a way I can get my ATM card back from the machine?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1966", "question": "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2006", "question": "I need to verify my source of funds", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2046", "question": "Do transfers from Europe take longer?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2086", "question": "My payment was reverted by the app", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2126", "question": "I would like to change my PIN but I am not currently in the country.", "answer": "change_pin"}
+{"task_id": "BANKING77/2166", "question": "How do I do a successful transfer to an account?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2206", "question": "Why was I charged extra for transferring money?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2246", "question": "Do I need to choose GBP to get my salary deposited properly?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2286", "question": "Why was I not able to complete a transfer?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2326", "question": "What do I need to do to transfer money into my account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2366", "question": "how come the verification with the top up", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2406", "question": "I would like to receive a few more physical cards.", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2446", "question": "Need to deposit a cheque into my account", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2486", "question": "Send me a physical card", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2526", "question": "Are there restrictions for my disposable card since it does not seem to be working?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2566", "question": "Why was the exchange rate wrong when I got cash", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2606", "question": "I would like a temporary virtual card", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2646", "question": "My top-up isn't working.", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2686", "question": "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2726", "question": "There is a suspicious cash withdraw on the account.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2766", "question": "How much more do I have to pay to exchange currencies?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2806", "question": "Are there fees for top ups?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2846", "question": "What's the right way to activate my card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2886", "question": "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2926", "question": "My card is about to expire. What do I need to do?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2966", "question": "Top up on my Google Pay isn't working.", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3006", "question": "How do you verify an identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3046", "question": "I'm not in the UK, can I still get a card?", "answer": "country_support"}
+{"task_id": "BANKING77/7", "question": "i have not received my card", "answer": "card_arrival"}
+{"task_id": "BANKING77/47", "question": "How do I add the card to my account?", "answer": "card_linking"}
+{"task_id": "BANKING77/87", "question": "Please advise what is the exchange rate", "answer": "exchange_rate"}
+{"task_id": "BANKING77/127", "question": "The rate applied to my foreign purchase was incorrect", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/167", "question": "What is this $1 charge on my statement?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/207", "question": "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/247", "question": "What currencies do you do exchanges for?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/287", "question": "I live in the US, how long will it take for delivery?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/327", "question": "I read about the auto-top up function, but can't find it in the app.", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/367", "question": "Can you please identify the problem with my bank card?", "answer": "card_not_working"}
+{"task_id": "BANKING77/407", "question": "Can I exchange currencies with this app?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/447", "question": "I believe my card has been stolen, what can I do about this situation? It's urgent.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/487", "question": "What is the youngest age in order to have an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/527", "question": "How do I reset my PIN, I can't seem to use my card?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/567", "question": "Do you know why my contactless won't work?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/607", "question": "Do I have to pay for topping up by transfer?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/647", "question": "I've already topped up, but I cannot see the funds being available. What happened?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/687", "question": "I would like to revert a transaction I did this morning", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/727", "question": "what is the top up limit", "answer": "top_up_limits"}
+{"task_id": "BANKING77/767", "question": "The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/807", "question": "There is an unauthorized fee.", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/847", "question": "I transferred money but the recipient says it has not arrived. Why would this be?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/887", "question": "If I only have 1 other US card, can you take it?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/927", "question": "Where is the virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/967", "question": "What stores can I sue my card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1007", "question": "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1047", "question": "When will I see the cash I deposited this morning as available?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1087", "question": "I found an unauthorized card payment", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1127", "question": "I want to change my personal details.", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1167", "question": "Can I use my account without verifying my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1207", "question": "I'm having trouble verifying my ID.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1247", "question": "is my card PIN saved in the app", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1287", "question": "Can you give me a visa?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1327", "question": "Why can't I see my topup in my wallet anymore?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1367", "question": "Do these virtual cards have any caps on using them?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1407", "question": "Can you freeze my card because someone used it while I was out of town. I did not make these purchases.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1447", "question": "Is there any nearby ATM's?", "answer": "atm_support"}
+{"task_id": "BANKING77/1487", "question": "There's a Direct Debit payment in my account that I didn't make", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1527", "question": "Something is wrong with my passcode", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1567", "question": "The ATM didn't let me get any cash", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1607", "question": "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1647", "question": "I'm not sure where my phone is, I think someone stole it or it's lost.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1687", "question": "I want to return an item.", "answer": "request_refund"}
+{"task_id": "BANKING77/1727", "question": "Why did a transfer get declined?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1767", "question": "How long does it take for a refund?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1807", "question": "My card declined", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1847", "question": "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1887", "question": "I want to close my account", "answer": "terminate_account"}
+{"task_id": "BANKING77/1927", "question": "I think the atm ate my card.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1967", "question": "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2007", "question": "I would like to see the source of my money.", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2047", "question": "What is the fastest that I can make a transfer?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2087", "question": "Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned to my account and I'm not sure why this occurred. So if you can resolve this issue please.", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2127", "question": "I would like to change my card PIN.", "answer": "change_pin"}
+{"task_id": "BANKING77/2167", "question": "Why did I get a message saying that my transfer is not possible?  I have done this before no problem.  Please fix.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2207", "question": "im not paying this transfer fee", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2247", "question": "I get paid in GBP. Should I configure this and if so, where?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2287", "question": "Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong.", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2327", "question": "I don't know what to do. Should I transfer funds. My account is out of money.", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2367", "question": "Can I verify a top up?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2407", "question": "Can I have a card after my first one?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2447", "question": "I'm looking for the cash deposit top up option but can't find it. Can you help me?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2487", "question": "I want to order a card. Where do you deliver to?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2527", "question": "I cannot get my virtual card to work.", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2567", "question": "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2607", "question": "How do the disposable cards work?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2647", "question": "I attempted to top up but the app denied it.", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2687", "question": "When will my transfer be available in my account.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2727", "question": "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2767", "question": "Is there a fee for exchanging currencies?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2807", "question": "What are the charges for US cards with top up.", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2847", "question": "I received my new card, how is it activated?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2887", "question": "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2927", "question": "how long and how much does it cost for new card", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2967", "question": "Is it possible to top up with Apple Pay?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3007", "question": "Is there a specific type you need for identity verification?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3047", "question": "I'm not in the UK, is it possible for me to still get a card?", "answer": "country_support"}
+{"task_id": "BANKING77/8", "question": "still waiting on that card", "answer": "card_arrival"}
+{"task_id": "BANKING77/48", "question": "Can I put my old card back into the system? I just found it/", "answer": "card_linking"}
+{"task_id": "BANKING77/88", "question": "How are exchange rates calculated?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/128", "question": "I bought something in a foreign currency but the rate applied is wrong!", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/168", "question": "Why does my statement have these extra charges?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/208", "question": "Why is my withdrawal still pending?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/248", "question": "In terms of holding and exchange, what fiat currencies do you use.", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/288", "question": "When can I expect my card to be delivered to the US?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/328", "question": "Can I have it add money at certain time intervals when I travel?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/368", "question": "How do I unblock my card using the app?", "answer": "card_not_working"}
+{"task_id": "BANKING77/408", "question": "How do I make an exchange from one currency to another?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/448", "question": "Help! Someone stole my card!", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/488", "question": "What age do I have to be?", "answer": "age_limit"}
+{"task_id": "BANKING77/528", "question": "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin", "answer": "pin_blocked"}
+{"task_id": "BANKING77/568", "question": "My contactless payments have not been completed successfully.", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/608", "question": "Are there any sort of fees involved for top of transfers?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/648", "question": "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/688", "question": "If I make a transaction can I cancel it?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/728", "question": "I need to find out what is the limit for top-ups.", "answer": "top_up_limits"}
+{"task_id": "BANKING77/768", "question": "The amount of cash I received was different than what I requested.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/808", "question": "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/848", "question": "The transfer I did hasn't arrived", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/888", "question": "Can I use my American Express to add money to my account?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/928", "question": "what is the virtual card", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/968", "question": "Can I use my card anywhere I want?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1008", "question": "I believe my money did not go through with my top up, was there a problem on your end?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1048", "question": "cash from this morning has not deposited", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1088", "question": "there is a transaction on my account that i didnt make", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1128", "question": "I moved.  I need to update my details.", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1168", "question": "Why is identity verification mandatory?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1208", "question": "app does not recognize me", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1248", "question": "I don't know where to look to find my PIN.", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1288", "question": "How to decide if I get a Visa or Mastercard?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1328", "question": "Use credit card to transfer money", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1368", "question": "How many disposable cards can I have?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1408", "question": "Someone is using my account to do online shopping! Please freeze it asap", "answer": "compromised_card"}
+{"task_id": "BANKING77/1448", "question": "Where are the locations of ATMs that accept this card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1488", "question": "There's a debit on my account that I didn't do.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1528", "question": "How do I reset a forgotten passcode, please?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1568", "question": "I want to know why I have been unable to withdrawn funds.", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1608", "question": "What does it mean by pending payment?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1648", "question": "Can I used my card even if my phone has been stolen?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1688", "question": "Can I have a refund?", "answer": "request_refund"}
+{"task_id": "BANKING77/1728", "question": "My transfers are being declined. IT has always worked for me but now it's declining my card. I've tried several times.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1768", "question": "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1808", "question": "Can you look at my account ans see why my card was declined", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1848", "question": "I had made a transfer but its still pending.", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1888", "question": "unhappy with you, how to delete account", "answer": "terminate_account"}
+{"task_id": "BANKING77/1928", "question": "The ATM didn't give me the card back!", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1968", "question": "Why would I be charged more than once for the same transaction?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2008", "question": "Why do you need all this information about my Source of Funds?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2048", "question": "how long dies it take for transfers to reflect on my balance", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2088", "question": "Please explain to me the circumstances in which my card payment would be reverted?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2128", "question": "I want to set a new PIN", "answer": "change_pin"}
+{"task_id": "BANKING77/2168", "question": "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2208", "question": "I am being charged a transfer fee aren't they free?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2248", "question": "Is it possible for me to get money out in a different currency?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2288", "question": "Why did my transfer not go through?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2328", "question": "Can I add funds to the card directly from my bank account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2368", "question": "reason i need to verify top up", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2408", "question": "How would I go about getting a second card?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2448", "question": "How do I top up my account with a cash payment?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2488", "question": "Can I request a physical card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2528", "question": "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2568", "question": "Why is the exchange rate wrong for my international withdrawal?", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2608", "question": "How do I use a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2648", "question": "What reason did my top-up fail for?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2688", "question": "I didn't get the money I transferred", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2728", "question": "The app said I withdrew cash at an ATM and I didn't", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2768", "question": "How much does it cost to exchange currencies?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2808", "question": "Is there an additional charge for topping up using a European card?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2848", "question": "Is there a way my new card can be renewed?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2888", "question": "Why is there an extra charge for money that was withdrawn?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2928", "question": "What do I do if my card is expiring soon?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2968", "question": "do i have to setup apple pay to use it", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3008", "question": "I got a message that I need to verify my identity; what do I do?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3048", "question": "Now that I live in the US how can I get a card?", "answer": "country_support"}
+{"task_id": "BANKING77/9", "question": "Is it normal to have to wait over a week for my new card?", "answer": "card_arrival"}
+{"task_id": "BANKING77/49", "question": "I have one of your cards already, how do I link it?", "answer": "card_linking"}
+{"task_id": "BANKING77/89", "question": "what are exchange rates based on", "answer": "exchange_rate"}
+{"task_id": "BANKING77/129", "question": "My exchange went wrong. I swapped Russian Ruble for UK pounds and was charged too much.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/169", "question": "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/209", "question": "Are you sure when the withdrawal will show?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/249", "question": "What fiat currencies are used for holding transactions?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/289", "question": "I need my card quickly", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/329", "question": "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/369", "question": "My card does not work", "answer": "card_not_working"}
+{"task_id": "BANKING77/409", "question": "How do I interconvert between AUD and GBP?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/449", "question": "Help.  I have a stolen card!", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/489", "question": "Can my daughter open an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/529", "question": "My pin was blocked, how do I make it so I can use it?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/569", "question": "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/609", "question": "Is it possible to get a transfer from SWIFT?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/649", "question": "I  do not see a top-up processed.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/689", "question": "How can I cancel a transfer?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/729", "question": "Do you have a limit to top ups?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/769", "question": "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/809", "question": "Why was I charged an extra fee when paying with my card?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/849", "question": "how long do money transfers take?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/889", "question": "can you tell me what cards and currencies you take?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/929", "question": "how do i get a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/969", "question": "Is there anywhere my card will not be accepted?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1009", "question": "My top-up was reverted, why did this happen?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1049", "question": "Where is the cash from my cheque I recently deposited?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1089", "question": "I don't recall making that payment?", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1129", "question": "I need to edit the personal details section of my account", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1169", "question": "Do I have to do an identity check?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1209", "question": "Help my verify my id.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1249", "question": "where in the app can i find out about my new pin", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1289", "question": "Can I get a mastercard?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1329", "question": "How do my friends top up my account", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1369", "question": "What is the amount of disposable cards I can have each day?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1409", "question": "Someone else may be using my card.  There are transactions I don't recognize.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1449", "question": "Which ATMs accept this placard ?", "answer": "atm_support"}
+{"task_id": "BANKING77/1489", "question": "I may have a fraud charge on my debit statement.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1529", "question": "I can't recall my passcode and need to reset it.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1569", "question": "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1609", "question": "When will my card payment be done pending?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1649", "question": "My phone was stolen, what do I do?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1689", "question": "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "answer": "request_refund"}
+{"task_id": "BANKING77/1729", "question": "Why did my transfer decline", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1769", "question": "Can you tell me why my refund is not showing in my statement?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1809", "question": "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1849", "question": "I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1889", "question": "I would like to delete my account.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1929", "question": "How can I get my card out of the damn ATM?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1969", "question": "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2009", "question": "How can I check the source of funds?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2049", "question": "If I started the Bank transfer from Europe, how long will the process take to complete?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2089", "question": "Why has my card payment been cancelled?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2129", "question": "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "answer": "change_pin"}
+{"task_id": "BANKING77/2169", "question": "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2209", "question": "What is the maximum I can transfer before I incur fees?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2249", "question": "Can I use this to receive my salary?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2289", "question": "My transfer didn't go through.", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2329", "question": "How does tranferring money into my account work?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2369", "question": "Why do you need code verification for my top up?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2409", "question": "I'd like to have another card", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2449", "question": "I'd like to use cash to top up. How do I find that option?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2489", "question": "Is there a charge for physical cards", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2529", "question": "My disposable virtual card will not work", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2569", "question": "A wrong exchange rate was applied to a transaction made abroad.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2609", "question": "Where's the best place to get a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2649", "question": "Why didn`t my topup go through?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2689", "question": "I just completed a bank transfer and the balance didn't update", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2729", "question": "My app says that I received cash from an ATM and I didn't.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2769", "question": "whats the exchange charge", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2809", "question": "In exchange for top ups will you take fees?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2849", "question": "How do I activate a card I received?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2889", "question": "Why was I charged a fee for withdrawing cash?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2929", "question": "How much does it cost to get a new card?  Mine is almost expired.  How fast does it come?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2969", "question": "Can I use Apple Pay to top up?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3009", "question": "Are there any documents needed for the identity check?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3049", "question": "Can I get one of your cards in the EU", "answer": "country_support"}
+{"task_id": "BANKING77/10", "question": "How do I track my card?", "answer": "card_arrival"}
+{"task_id": "BANKING77/50", "question": "How do I link a new card?", "answer": "card_linking"}
+{"task_id": "BANKING77/90", "question": "what are exchange rates", "answer": "exchange_rate"}
+{"task_id": "BANKING77/130", "question": "You did not apply the correct exchange rate for an item that I bought.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/170", "question": "I can see an extra 1£ charge on my app. Why did you charge me extra?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/210", "question": "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/250", "question": "Where can I exchange my money for EUR?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/290", "question": "Does delivery to the US take long?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/330", "question": "Where can I find the \"auto-top\" feature?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/370", "question": "How can I get my physical card to work?", "answer": "card_not_working"}
+{"task_id": "BANKING77/410", "question": "What all currencies can be exchanged?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/450", "question": "card is lost, please help", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/490", "question": "What is the minimum age to open an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/530", "question": "How many tries do I have to enter my pin before I'm blocked?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/570", "question": "For some reason my contactless has stopped working. I don't know what the problem is. What can I do?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/610", "question": "Do I have to pay any fees in order to receive money?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/650", "question": "I topped up but it didn't complete", "answer": "pending_top_up"}
+{"task_id": "BANKING77/690", "question": "Is there any way to cancel a transfer?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/730", "question": "What is maximum top up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/770", "question": "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/810", "question": "Why did I have to pay extra because I paid with card?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/850", "question": "I transferred some money and it didint arrive", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/890", "question": "Can I use American Express to add money into my account?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/930", "question": "Where do I order a virtual card from?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/970", "question": "What are the rules to where I can use my card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1010", "question": "I put money into my account for the minimum balance but the application didn't accept.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1050", "question": "Cash deposit to my account but it has not appeared.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1090", "question": "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1130", "question": "Where can I change my personal information after I move?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1170", "question": "I would like to not have to do the identity verification.", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1210", "question": "The app failed to verify my identity.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1250", "question": "Where in the app can I find my PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1290", "question": "What steps must I follow to get a Visa credit card?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1330", "question": "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1370", "question": "How many disposable cards per day am I allowed to have?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1410", "question": "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "answer": "compromised_card"}
+{"task_id": "BANKING77/1450", "question": "Help me locate the nearest ATM.", "answer": "atm_support"}
+{"task_id": "BANKING77/1490", "question": "Why is there a direct debit payment on my app that is not from me?", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1530", "question": "Can I be given a new passcode?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1570", "question": "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1610", "question": "I made this payment days ago so why hasn't it gone through yet?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1650", "question": "lost my phone, dont want others to use it.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1690", "question": "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "answer": "request_refund"}
+{"task_id": "BANKING77/1730", "question": "The card got declined twice when I tried to use it to buy something online yesterday.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1770", "question": "I asked for a refund last week but nothing has happened yet, can you help me please?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1810", "question": "Why was a transaction on my card declined?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1850", "question": "How can I speed up a transfer?  Mine is pending.", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1890", "question": "I am highly unsatisfied with this company and want to delete my account!", "answer": "terminate_account"}
+{"task_id": "BANKING77/1930", "question": "The atm won't give my card back!", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1970", "question": "Can you please check if I was charged twice?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2010", "question": "How can I tell where my funds came from?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2050", "question": "How long until the money is in my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2090", "question": "What do I do if it says my card payment has been cancelled?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2130", "question": "I need a new Pin how do I go about that?", "answer": "change_pin"}
+{"task_id": "BANKING77/2170", "question": "Why can't I transfer to a beneficiary?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2210", "question": "I got 2 transfer fees and I thought transfers were free.", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2250", "question": "My salary is received in the form of GBP. Do I need to do anything specific to configure this?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2290", "question": "I could not get my transfer to happen correctly and was wondering why?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2330", "question": "I NEED TO KNOW HOW TO TRANSFER MONEY INTO MY BANK ACCOUNT. PLEASE HELP", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2370", "question": "Where can I find the verification code on a top-up card?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2410", "question": "If I need more cards, are there any fees?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2450", "question": "Where do I locate topping up with cash.", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2490", "question": "Do you charge for physical cards", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2530", "question": "I cannot use my disposable virtual card.", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2570", "question": "The exchange rate you gave me for my cash withdrawal is wrong", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2610", "question": "Can you explain the disposable cards to me?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2650", "question": "How can I check to see if my top-up worked?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2690", "question": "I transferred some money but I think it has gotten lost somewhere.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2730", "question": "How do I freeze my bank card, as there has been a strange withdrawal?", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2770", "question": "Is there any discount for someone that exchanges currencies frequently?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2810", "question": "I just topped off my card will I be charged for it?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2850", "question": "Why can't I activate my card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2890", "question": "Why did I get a fee?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2930", "question": "Since my card is about to expire, what do I do to get a new one?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2970", "question": "How can I top up my Google Pay?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3010", "question": "What are the steps I need to take to verify my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3050", "question": "Can I get a card despite the fact I'm not in the UK?", "answer": "country_support"}
+{"task_id": "BANKING77/11", "question": "How long does a card delivery take?", "answer": "card_arrival"}
+{"task_id": "BANKING77/51", "question": "Can I link an existing card?", "answer": "card_linking"}
+{"task_id": "BANKING77/91", "question": "What are the most current exchange rates?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/131", "question": "The rate of exchange for my card payment is incorrect", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/171", "question": "Can you tell me why I noticed a $1 charge on my statement?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/211", "question": "Why is a transaction showing as pending when I recieved cash from an ATM?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/251", "question": "Is it permissible to hold money in multiple currencies?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/291", "question": "How long will it take to arrive?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/331", "question": "I just activated auto top-up, but it is not letting me enable it. Why not?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/371", "question": "Can someone assist me by explaining why my card is not working?", "answer": "card_not_working"}
+{"task_id": "BANKING77/411", "question": "What is the best way to exchange currency between USD and GBP using your app?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/451", "question": "How do I report my card stolen?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/491", "question": "What is the minimum age?", "answer": "age_limit"}
+{"task_id": "BANKING77/531", "question": "What should I do if I've tried to enter my PIN too often?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/571", "question": "I couldn't use my contactless this morning, it wasn't accepted.", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/611", "question": "How much am I charged to receive money?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/651", "question": "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/691", "question": "I accidentally made a transaction to the wrong account.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/731", "question": "How can I tell what the limit is to top-ups?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/771", "question": "I did not get as much cash as I requested at the ATM.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/811", "question": "Why are there fees for card usage?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/851", "question": "Where is the transfer I started?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/891", "question": "Will you accept my other card from the U.S.?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/931", "question": "Why did I not get a virtual card yet?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/971", "question": "Do you know where my card will be accepted?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1011", "question": "Can you tell me if my top-up has been cancelled?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1051", "question": "When I deposit cheques and cash, my balance does not update.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1091", "question": "Has someone accessed my card there are payments I did not make that are showing up on the app.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1131", "question": "Where can I go to modify my detail?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1171", "question": "Can I still use my account, even though the identity verification has not passed yet?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1211", "question": "I can't verify my ID.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1251", "question": "I just got my new card but am not sure how to check its PIN.", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1291", "question": "I'd rather get a Mastercard", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1331", "question": "Where's the money that got charged to my card? It's not showing up in my account balance", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1371", "question": "How many card payments can I use on a disposable card?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1411", "question": "What do I do if I think my card was improperly used?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1451", "question": "What ATMs is the card okay to use at?", "answer": "atm_support"}
+{"task_id": "BANKING77/1491", "question": "Weird charges are appearing in my debit account.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1531", "question": "I do not know my passcode.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1571", "question": "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1611", "question": "I am seeing pending from the card payment I made.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1651", "question": "I lost my phone and need help securing it.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1691", "question": "Please stop my purchase.", "answer": "request_refund"}
+{"task_id": "BANKING77/1731", "question": "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1771", "question": "Why is my refund missing from my  statement?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1811", "question": "My new card keeps getting declined. I was very excited to use it for the first time today. Why is this doing this?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1851", "question": "How long can an EU transfer take?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1891", "question": "I don't like your company. Delete my account.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1931", "question": "How can I get my card back out?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1971", "question": "I have been charged twice", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2011", "question": "What is the source of my available funds?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2051", "question": "When will a transfer reach my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2091", "question": "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2131", "question": "Is there a location near me that i can change my PIN?", "answer": "change_pin"}
+{"task_id": "BANKING77/2171", "question": "I am having problems transferring to a beneficiary.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2211", "question": "Why am I being charged a fee for transferring money?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2251", "question": "How do people send me money?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2291", "question": "how come my transfer didn't work", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2331", "question": "I would like to transfer some money from my other bank account into this one.", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2371", "question": "How do I get my top-up verification code?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2411", "question": "Do you offer multiple cards for the same account?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2451", "question": "How do I pay by check?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2491", "question": "Do you ship cards to where I live?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2531", "question": "Can I make multiple online transactions with my virtual card?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2571", "question": "Is there a fee for exchanging cash?", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2611", "question": "Is there anyway, I can get a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2651", "question": "My top up didn't work.", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2691", "question": "How long does a UK transfer take?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2731", "question": "I see a cash withdrawal that I did not perform.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2771", "question": "Is there a fee to exchange foreign money?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2811", "question": "How much does it cost to top up by card?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2851", "question": "What is the process of card activation?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2891", "question": "Why did my cash get charged a fee that should not be there.", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2931", "question": "My card is about to expire and I need to know how much it costs and how long it takes to get a new one.", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2971", "question": "Does Google Play have an app to Top up?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3011", "question": "What do I need to verify my identity", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3051", "question": "Where do I need to live to get support?", "answer": "country_support"}
+{"task_id": "BANKING77/12", "question": "I still don't have my card after 2 weeks.  What should I do?", "answer": "card_arrival"}
+{"task_id": "BANKING77/52", "question": "How do I link one your card if I have one already?", "answer": "card_linking"}
+{"task_id": "BANKING77/92", "question": "Can you explain your exchange rate policy to me?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/132", "question": "The rate for a currency exchange was wrong when I bought something.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/172", "question": "When will the $1 transaction be credited to me?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/212", "question": "My cash in the ATM is still pending", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/252", "question": "Can I exchange to EUR?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/292", "question": "Can I have my card delivered on a specific day?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/332", "question": "Is there an auto top-up option?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/372", "question": "Help me.  My card doesn't work.", "answer": "card_not_working"}
+{"task_id": "BANKING77/412", "question": "If I wanted to make a change from GBP to AUD what is the process?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/452", "question": "My card is gone I think it was stolen", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/492", "question": "I am only 17. Can I make an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/532", "question": "I have exceeded the number of times I can try my PIN", "answer": "pin_blocked"}
+{"task_id": "BANKING77/572", "question": "Contactless isn't working for me", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/612", "question": "Will you deal with SWIFT transfers?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/652", "question": "My top up is pending.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/692", "question": "I want to cancel a transfer right away! Can you help?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/732", "question": "Is there a limit to top-up amounts?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/772", "question": "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/812", "question": "im not sure what this charge is for", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/852", "question": "transaction failed?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/892", "question": "What is accepted in regards to cards and currencies?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/932", "question": "How can I order virtual cards?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/972", "question": "What places can I use my card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1012", "question": "I got topped up but the application reverted it.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1052", "question": "I made a deposit this morning but it is still pending?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1092", "question": "There are some strange charges on my card that I didn't make from a few days ago.  Is my card stolen and if so should I cancel it?  Will I get refunded the charges?", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1132", "question": "How do I change my information?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1172", "question": "Why do you require all my identity details?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1212", "question": "I can't prove my identity.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1252", "question": "do i need a pin", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1292", "question": "Do I get a choice between Visa and Mastercard?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1332", "question": "how can i top up?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1372", "question": "What if I need multiple disposable cards?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1412", "question": "How can I stop fraud on my account right now?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1452", "question": "How can I find the nearest ATM?", "answer": "atm_support"}
+{"task_id": "BANKING77/1492", "question": "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1532", "question": "I don't remember my code to get into the app.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1572", "question": "I tried to make a cash withdrawal and it was declined. Why did this happen?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1612", "question": "My card payment is showing pending.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1652", "question": "My phone was stolen so I no longer have access to the app.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1692", "question": "I want a refund because my package has been taking too long to arrive. How do I go about doing that?", "answer": "request_refund"}
+{"task_id": "BANKING77/1732", "question": "Why did I get a transfer declined?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1772", "question": "Still waiting on a refund.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1812", "question": "My latest payment was declined, I was told everything was back to working order. What happened?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1852", "question": "My transfer is still coming up as pending.", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1892", "question": "I would like to close my account.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1932", "question": "The ATM machine stole my card.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1972", "question": "It appears that I am being double charged for some items that I have purchased this past week.  Please review and correct.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2012", "question": "Can I find the origination of my funds?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2052", "question": "When should I expect to see my transfer hit my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2092", "question": "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2132", "question": "In what ATM can I change my pin?", "answer": "change_pin"}
+{"task_id": "BANKING77/2172", "question": "What's the deal with no cryptocurrency on your app?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2212", "question": "Do charge fees for transfers?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2252", "question": "Is GBP a supported currency?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2292", "question": "I transferred my funds, why did it not go through?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2332", "question": "When I want to transfer money to my account, how can I do that?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2372", "question": "Is it possible to verify a top up?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2412", "question": "Can I get a spare card for someone else to use?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2452", "question": "Can I add to my account balance with a cheque?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2492", "question": "For physical cards, do you charge?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2532", "question": "Why was my virtual card declined when attempting to setup automatic billing?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2572", "question": "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2612", "question": "I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2652", "question": "My top up failed.", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2692", "question": "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2732", "question": "I checked the app and saw an extra cash withdrawal that I didn't authorize", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2772", "question": "Do I have to pay for exchanging currencies?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2812", "question": "Are there any fees if I use a European bank card for a top up?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2852", "question": "WHAT CAN I DO AFTER THE CARD MISSING", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2892", "question": "Why did I have to pay a fee when I got cash?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2932", "question": "When my card expires do you send a new card?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2972", "question": "I received my American Express card, but I am having problems making it work with Apple pay.  Can you help me with this problem?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3012", "question": "I need to verify my identity", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3052", "question": "Do you support the EU?", "answer": "country_support"}
+{"task_id": "BANKING77/13", "question": "still waiting on my new card", "answer": "card_arrival"}
+{"task_id": "BANKING77/53", "question": "How do I add a card to the app?", "answer": "card_linking"}
+{"task_id": "BANKING77/93", "question": "Is it a good time to exchange?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/133", "question": "Why is the exchange rate wrong when I purchase something abroad?", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/173", "question": "Where did this fee come from?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/213", "question": "my atm cash out is still pending", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/253", "question": "Can someone assist me with the details explaining which fiat currencies that you support?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/293", "question": "What is the difference between standard and express delivery?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/333", "question": "where is theft-top option?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/373", "question": "Can a card stop working?", "answer": "card_not_working"}
+{"task_id": "BANKING77/413", "question": "Can I get some money exchanged?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/453", "question": "Is a copy of the police report necessary for completing the report process?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/493", "question": "Could I open an account for my children?", "answer": "age_limit"}
+{"task_id": "BANKING77/533", "question": "How can I unblock a blocked pin number for my account?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/573", "question": "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/613", "question": "Will there be any charges for money received?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/653", "question": "Can you look into my top up please.  I made it over three hours ago and yet it's still pending.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/693", "question": "Help me cancel my transaction", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/733", "question": "Is there any limit to the amount I can add to a card at a time?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/773", "question": "Where is the money I pushed it's on my mobile app as being withdrawn.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/813", "question": "What is the fee charged with this card payment?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/853", "question": "I just finished sending money, but it's not logging on the recipient side.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/893", "question": "Will you accept my other card?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/933", "question": "Can you tell me where I can order a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/973", "question": "Is my card accepted everywhere?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1013", "question": "Why would my top up be cancelled?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1053", "question": "cash deposit to my account has shown a red flag.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1093", "question": "Why would there be a payment on my account I don't recognize?", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1133", "question": "I need to change my account details", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1173", "question": "Why do you need so much information to verify my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1213", "question": "I am not being recognized by the app.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1253", "question": "If I need a PIN for my card, where is it located?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1293", "question": "What do I have to do to get a Visa credit card?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1333", "question": "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1373", "question": "If I have more than one disposable card, can I make five payments on each of them?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1413", "question": "I think my identity has been stolen, can you check on unauthorized charges?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1453", "question": "What kind of ATM's can I use?", "answer": "atm_support"}
+{"task_id": "BANKING77/1493", "question": "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1533", "question": "I no longer have my passcode.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1573", "question": "I can't get money out of the ATM", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1613", "question": "I bought some stuff this morning but the payment shows as pending", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1653", "question": "left phone at hotel, how to access app", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1693", "question": "How do I apply for a refund?", "answer": "request_refund"}
+{"task_id": "BANKING77/1733", "question": "Why did my my transfer get declined?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1773", "question": "I requested a refund and it is missing.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1813", "question": "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1853", "question": "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1893", "question": "This company is terrible! Can you delete my account?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1933", "question": "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1973", "question": "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2013", "question": "My source of funds need verified.", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2053", "question": "Will my transfer immediately show up in my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2093", "question": "Can you tell my why my card payment has been reverted.", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2133", "question": "I'd like to make a new PIN selection.", "answer": "change_pin"}
+{"task_id": "BANKING77/2173", "question": "Why isn't my transfer not going through? I keep getting an error message.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2213", "question": "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2253", "question": "Do I need to establish I am paid in GBP before a transfer?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2293", "question": "Why has my transfer failed?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2333", "question": "I need to transfer funds into my account. How can I do this?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2373", "question": "Is it normal to have to verify my top-up or is something wrong?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2413", "question": "I need to get some more physical cards.", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2453", "question": "What type of deposits do you accept into my account?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2493", "question": "I need to get an actual card so that I can use it for in person transactions. How would I do this?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2533", "question": "Why doesn't my disposable virtual card work?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2573", "question": "Why was the exchange rate different when I withdrew my cash?", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2613", "question": "how secure is a disposable virtual card", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2653", "question": "Why would my topup not go through?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2693", "question": "I made a transfer and am still waiting.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2733", "question": "I have a strange cash withdrawal in my statement", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2773", "question": "Does it cost extra to exchange currencies?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2813", "question": "What are the top-up fees?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2853", "question": "I got my new card where do I go to activate it?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2893", "question": "Hi, I am calling about a recent transaction that has happened on my account.  I recently went to the ATM, and tried to make a withdrawal on my account.  I just happened to check my transaction slip and noticed a fee for my withdrawal.  How can I resolve this, I didn't know fees were charged for this type of action.", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2933", "question": "What is the next step if my card is about to expire.", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2973", "question": "is apple pay eligible for top up", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3013", "question": "I need some help with identity verification.", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3053", "question": "how do i get a card if i am in the usa", "answer": "country_support"}
+{"task_id": "BANKING77/14", "question": "I am still waiting for my card after 1 week.  Is this ok?", "answer": "card_arrival"}
+{"task_id": "BANKING77/54", "question": "Can I link my new card?", "answer": "card_linking"}
+{"task_id": "BANKING77/94", "question": "What is the exchange rate like on this app?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/134", "question": "I bought an item and noticed the exchange rate was not correct.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/174", "question": "I noticed an extra $1 charge on my statement, can you tell me why that is?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/214", "question": "I am still waiting for a cash withdrawal to show", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/254", "question": "Do you offer additional currency options?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/294", "question": "Can it be delivered by a specific date?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/334", "question": "Are there limits on auto top-up?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/374", "question": "I think my card is broken", "answer": "card_not_working"}
+{"task_id": "BANKING77/414", "question": "Is it possible to change to another currency?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/454", "question": "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/494", "question": "What is the age to open an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/534", "question": "What do I do if the bank machine won't accept my PIN attempts anymore?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/574", "question": "How do I check my security settings to allow contactless pay?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/614", "question": "Will a transfer incur a fee?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/654", "question": "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/694", "question": "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/734", "question": "I want to know if there is a maximum I can top up.", "answer": "top_up_limits"}
+{"task_id": "BANKING77/774", "question": "Why did I not get all the cash I asked for?", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/814", "question": "When would my card be charged an extra fee for a transaction?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/854", "question": "I completed a money transaction but the recipient hasn't received it", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/894", "question": "I would like to add money to my account through my American Express.", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/934", "question": "Is it possible for me to get a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/974", "question": "What places will accept my card for payment?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1014", "question": "There appears to have been a reversion in my top up", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1054", "question": "I have paid money into my account but it doesn't show.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1094", "question": "I have a payment I didn't do", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1134", "question": "I moved.  Where do I update my details?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1174", "question": "What is the purpose for the identity check", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1214", "question": "Why isn't my ID being verified?", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1254", "question": "what is my card PIN", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1294", "question": "I would prefer a visa card", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1334", "question": "I have friends that would like to top-up my account is that possible?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1374", "question": "Are you able to explain the restrictions of the disposable cards?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1414", "question": "I think someone else is using my card.  There are transactions I didn't make.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1454", "question": "How can I withdraw money?", "answer": "atm_support"}
+{"task_id": "BANKING77/1494", "question": "What is this direct debit I am seeing?", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1534", "question": "Why won't my passcode work?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1574", "question": "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1614", "question": "I am waiting for a payment to go through.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1654", "question": "My phone is not on me.  How can I use the app?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1694", "question": "Can I have an item refunded?", "answer": "request_refund"}
+{"task_id": "BANKING77/1734", "question": "How do I contact customer support about a transfer?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1774", "question": "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1814", "question": "Why doesn't the card payment work", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1854", "question": "My transfer is still pending and I know the account numbers are correct.  Please help.", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1894", "question": "This company is bad, please delete my account.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1934", "question": "My ATM got stuck and I'm not sure what to do.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1974", "question": "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2014", "question": "What information do you need to verify my Source of Funds?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2054", "question": "If I need to do a quick transfer from China, how long should I expect the transfer to take?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2094", "question": "why did the app refuse to make an approved payment", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2134", "question": "How do I set a new pin?", "answer": "change_pin"}
+{"task_id": "BANKING77/2174", "question": "What are the rules for transferring to a beneficiary?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2214", "question": "Hi,  Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference.   I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2254", "question": "Salary in GBP has been received, does it need to be configured elsewhere?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2294", "question": "Why did my transfer fail?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2334", "question": "What are the steps I follow to transfer money into my account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2374", "question": "Why does the top-up need verification?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2414", "question": "Would I be able to get another card for my account, so I could give one to my daughter?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2454", "question": "Can I top up using a cheque?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2494", "question": "Will I get a real card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2534", "question": "Why can't I use my virtual card for subscription services?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2574", "question": "When I got cash, my exchange rate was wrong.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2614", "question": "What do I do to get a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2654", "question": "Why caused my top up to not work?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2694", "question": "I made an out of country transfer and it hasn't went through yet.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2734", "question": "There's a cash withdraw on my statement that I didn't make.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2774", "question": "Is there a fee for exchanging foreign currencies?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2814", "question": "How much is the charge to top up my card?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2854", "question": "Would like to use my card and need to activate it first.  Can you help me do this?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2894", "question": "A fee was charged for my recent withdrawal.", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2934", "question": "Once my card expires, what should I do?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2974", "question": "Why can't I use my American Express with Apple Pay to top up my account?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3014", "question": "What's the process for ID verification?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3054", "question": "Please help me get a new card, I reside in the United States.", "answer": "country_support"}
+{"task_id": "BANKING77/15", "question": "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "answer": "card_arrival"}
+{"task_id": "BANKING77/55", "question": "Hello, I found the card I misplaced and I need to reactive it, how do I do that?", "answer": "card_linking"}
+{"task_id": "BANKING77/95", "question": "Do you have a list of exchange rates?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/135", "question": "I bought something overseas and the wrong exchange rate is on my statement.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/175", "question": "There is an extra $1 charge", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/215", "question": "Is my pending cash withdrawal processed?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/255", "question": "How do I change currencies to euros?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/295", "question": "May I choose when it's delivered?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/335", "question": "can you assist me with the auto top up ?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/375", "question": "Why isn't my card working?", "answer": "card_not_working"}
+{"task_id": "BANKING77/415", "question": "How do I exchange my GBP to AUD?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/455", "question": "How do I deal with a stolen card?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/495", "question": "How do I open up an account for my child?", "answer": "age_limit"}
+{"task_id": "BANKING77/535", "question": "Can you unlock my pin? I think I entered the wrong pin too many times.", "answer": "pin_blocked"}
+{"task_id": "BANKING77/575", "question": "What can I do if contactless doesn't work?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/615", "question": "Are there charges for receiving a SEPA transfer?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/655", "question": "What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/695", "question": "Can I cancel a transfer", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/735", "question": "What is the limit to a top-up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/775", "question": "My cash withdrawal was partly declined", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/815", "question": "Why did I have to pay more when I do it with my card?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/855", "question": "The receipient doesn't see my money transfer.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/895", "question": "Which cards do you guys support? I want to top up using my credit card.", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/935", "question": "Is this where I order a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/975", "question": "Does this card work everywhere?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1015", "question": "The application reverted my top-up.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1055", "question": "The balance on my account wasn't updated after I made a depost.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1095", "question": "There is a payment that is not mine.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1135", "question": "I relocated and need to change my personal details.", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1175", "question": "I don't like that I have to fill out so much information about my identity.", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1215", "question": "The app will not let me into my account.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1255", "question": "And what about the Card's PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1295", "question": "May I choose between Visa and Mastercard?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1335", "question": "How do I transfer money using a credit card?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1375", "question": "What is the maximum number of transactions I can make with one card?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1415", "question": "I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1455", "question": "How many miles away is the ATM?", "answer": "atm_support"}
+{"task_id": "BANKING77/1495", "question": "There is a Direct Debit that I don't recognize.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1535", "question": "Can I resent my passcode?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1575", "question": "The withdrawal was declined I am unsure as to why this happened?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1615", "question": "How long does an item I bought show as pending?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1655", "question": "my phone is gone", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1695", "question": "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.", "answer": "request_refund"}
+{"task_id": "BANKING77/1735", "question": "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1775", "question": "I bought something and returned it and the money from the return isn't in my account.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1815", "question": "I'm really stuck. I don't know why but my card payment has not gone through.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1855", "question": "I transferred money yesterday, but it still isn't available?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1895", "question": "please delete my account, your services are not up to par.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1935", "question": "The ATM ate my card.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1975", "question": "I think something may have happened that caused a charge to show up twice.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2015", "question": "I need the source of my funds verified. How do I do this?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2055", "question": "When does the money get transferred to my account", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2095", "question": "Do you know why my card payment was reverted?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2135", "question": "How do I update my PIN to a new number?", "answer": "change_pin"}
+{"task_id": "BANKING77/2175", "question": "Can I transfer money to a beneficiery?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2215", "question": "Why did I get charged for something I bought online? Even though it was international, I thought it would be covered.", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2255", "question": "How do i get my salary in the account?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2295", "question": "Why hasn't my transfer been made?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2335", "question": "How can I transfer funds from my bank to my top up account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2375", "question": "Why does top-up need verifying?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2415", "question": "What is the procedure for getting another card?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2455", "question": "Can you top-up a card with a cheque?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2495", "question": "Where can you deliver cards?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2535", "question": "Why isn't my virtual card working?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2575", "question": "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2615", "question": "I want to get a disposable virtual card.", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2655", "question": "Why did my top up not work?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2695", "question": "After the transfer, the balance did not update.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2735", "question": "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2775", "question": "Will I be charged a fee for exchanging foreign currencies?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2815", "question": "How much can I expect to pay to top up a US card?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2855", "question": "I need help activating my new card.", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2895", "question": "I got a fee for an ATM withdrawal.", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2935", "question": "I need a new card, my current card is nearly expired.", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2975", "question": "how do i add money with my apple watch", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3015", "question": "I would like to know how I can verify my Identity.", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3055", "question": "Is it possible to get a card if I'm not in the UK?", "answer": "country_support"}
+{"task_id": "BANKING77/16", "question": "I've been waiting longer than expected for my card.", "answer": "card_arrival"}
+{"task_id": "BANKING77/56", "question": "Can you tell me how to link one of your cards that I already have?", "answer": "card_linking"}
+{"task_id": "BANKING77/96", "question": "Can you tell me where you get your exchange rates?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/136", "question": "The exchange rate for my transaction last Saturday seems to have been wrong I got charged extra.  Please fix.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/176", "question": "I need information about an extra €1 fee in my statement.", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/216", "question": "how long til my cash out goes through?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/256", "question": "What fiat currencies are supported for holding and exchange?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/296", "question": "I need it delivered on a certain date.", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/336", "question": "Do you have any limit on the auto top-up?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/376", "question": "My card isn't working anymore.", "answer": "card_not_working"}
+{"task_id": "BANKING77/416", "question": "How would I use my money in a different country?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/456", "question": "Can you freeze my card it was stolen", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/496", "question": "Can I open a bank account for my newborn baby?", "answer": "age_limit"}
+{"task_id": "BANKING77/536", "question": "How do I deal with a blocked PIN?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/576", "question": "Fix my contactless", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/616", "question": "If I transfer money from my bank to top-up my account will I be charged?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/656", "question": "why hasn't my top up gone through yet", "answer": "pending_top_up"}
+{"task_id": "BANKING77/696", "question": "I want to reverse my transaction from earlier", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/736", "question": "Tell me if there are any top-up limits?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/776", "question": "Why did I only get $20 when I tried to get $100", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/816", "question": "I made a card payment and a fee is showing up?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/856", "question": "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/896", "question": "What credit cards are supported?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/936", "question": "What are the steps to getting a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/976", "question": "What businesses accept this card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1016", "question": "I think my top-up was cancelled.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1056", "question": "Are cheques accepted to my account? Mine didn't seem to work.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1096", "question": "Can you freeze my account?  I just saw there are transactions on my account that I don't recognize.  How can I fix this?", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1136", "question": "I need to update my personal details", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1176", "question": "What is the point of an identity check?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1216", "question": "I am having trouble proving my identity.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1256", "question": "About this card PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1296", "question": "Am I allowed to use any card to make a payment?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1336", "question": "Can I give my friends access to my account so they can top it up for me?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1376", "question": "What is the limit to number of transactions I can do with a disposable card?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1416", "question": "Can I use app to freeze account and dispute fraud?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1456", "question": "From where can I withdraw?", "answer": "atm_support"}
+{"task_id": "BANKING77/1496", "question": "Unknown direct deposit", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1536", "question": "I need to reset my passcode. How do I do it?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1576", "question": "I was declined when I tried to get cash.", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1616", "question": "What is a pending payment?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1656", "question": "My phone is not with me at the moment so I will not be able to access the app.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1696", "question": "What do I need to do to get a refund?", "answer": "request_refund"}
+{"task_id": "BANKING77/1736", "question": "Why was I unable to do a transfer?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1776", "question": "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1816", "question": "I have a card payment that was declined, but why?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1856", "question": "How long does a transfer stay pending?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1896", "question": "I need your help in deleting my account.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1936", "question": "The ATM won't give me my card back.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1976", "question": "Why is there a transaction that shows multiple times?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2016", "question": "I need my funds verified.", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2056", "question": "How long do i have to wait for a transfer to reach my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2096", "question": "My credit card cancelled a payment for a purchase.", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2136", "question": "How can I change my Tholepin ?", "answer": "change_pin"}
+{"task_id": "BANKING77/2176", "question": "I have tried transferring money numerous times.  All I keep getting is an error message.  Can you tell me what is going on and how this van be fixed?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2216", "question": "Why were there additional charges when transferring?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2256", "question": "What are the ways for others to transfer me money?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2296", "question": "My transfer will not go through.", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2336", "question": "I want to top my account by using a bank transfer. How would that work?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2376", "question": "Is it necessary to verify my top up?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2416", "question": "Can I have a second card?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2456", "question": "I need to top up cash, How do I do it?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2496", "question": "Where are cards delivered to?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2536", "question": "I cannot make transactions with my virtual card.", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2576", "question": "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2616", "question": "Can you explain disposable cards?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2656", "question": "Why was my top-up unsuccessful?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2696", "question": "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2736", "question": "I am seeing in the App a some cash withdrawal that its not mine", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2776", "question": "How much is a cross currency exchange, and can I check to see if I have any discounts available?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2816", "question": "What fee is included if I top up by card?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2856", "question": "how to activate card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2896", "question": "What is the reason for this fee I got after a simple cash withdrawal?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2936", "question": "It appears my card expires next month, can I order a new one?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2976", "question": "If I want to top up, can I use Apple Pay?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3016", "question": "What kind of documents do I need for the identity check?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3056", "question": "Is my country supported", "answer": "country_support"}
+{"task_id": "BANKING77/17", "question": "Why hasn't my card been delivered?", "answer": "card_arrival"}
+{"task_id": "BANKING77/57", "question": "How do I view the card I received in the app?", "answer": "card_linking"}
+{"task_id": "BANKING77/97", "question": "Will I get a curreng foreign exchange rate?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/137", "question": "Why is your exchange rate for my card payment wrong", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/177", "question": "Why is there an extra 1 pound charge on my card?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/217", "question": "Why is my ATM cash withdrawal showing up as a pending transaction?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/257", "question": "When considering currency holdings and exchanges, what fiat currencies are supported?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/297", "question": "When should I expect my card?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/337", "question": "Why are there limits on auto top-up?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/377", "question": "My card was declined today when eating and I need to know what's wrong.", "answer": "card_not_working"}
+{"task_id": "BANKING77/417", "question": "If I receive foreign currencies, am I able to exchange them on the app?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/457", "question": "Help!  I can't find my card.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/497", "question": "How old do I have to be to open an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/537", "question": "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/577", "question": "How can I make my contactless work for the metro?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/617", "question": "Will I be charged if someone needs to send me money?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/657", "question": "top-up is slow to process", "answer": "pending_top_up"}
+{"task_id": "BANKING77/697", "question": "Is there a way to revert my transaction from this morning?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/737", "question": "How can I top-up my limit?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/777", "question": "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/817", "question": "I have been charged a fee for paying with card", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/857", "question": "I need to find out why my transfer didn't get there.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/897", "question": "What cards and currencies do you support?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/937", "question": "help me obtain a virtual card", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/977", "question": "Where can I use my card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1017", "question": "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1057", "question": "I deposited a check but my balance is still the same.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1097", "question": "There is a card payment I do not recognise.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1137", "question": "My address has changed. How do I report it?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1177", "question": "How come you need to know my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1217", "question": "I cannot prove my own identity.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1257", "question": "I received my card but not my PIN.", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1297", "question": "What are the available cards?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1337", "question": "I did a top-up, but I'm not seeing it in my wallet yet.", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1377", "question": "How many disposable cards is the limit?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1417", "question": "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1457", "question": "Which ATM's will accept my card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1497", "question": "There is a suspicious direct debit payment.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1537", "question": "Show me please how to reset my passcode.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1577", "question": "Why was I declined at the ATM today when I was trying to make a withdraw?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1617", "question": "I would like to know why my purchases from this morning are still pending.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1657", "question": "my phone was taken! can you place cancel my account so no one uses it", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1697", "question": "I need a refund?", "answer": "request_refund"}
+{"task_id": "BANKING77/1737", "question": "Trouble transferring transaction contact for help", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1777", "question": "Why isn't a recent refund on my statement?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1817", "question": "Do you know why my card payment did not work?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1857", "question": "How long do transfer pend for?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1897", "question": "The service of this company sucks, I need to terminate my account.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1937", "question": "My card was confiscated by an ATM. How do I get my card back?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1977", "question": "I see what looks like duplicate charges on account.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2017", "question": "Help me check where the funds came from.", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2057", "question": "How long does it take for funds to come through the US to my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2097", "question": "Why was my payment reversed?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2137", "question": "My new pin needs to be set.", "answer": "change_pin"}
+{"task_id": "BANKING77/2177", "question": "I have a cryptocurrency exchange that won't go through. Please help me process it.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2217", "question": "I was charged more when I transferred!", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2257", "question": "What different ways are there for someone to send me money?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2297", "question": "My transfer keeps failing and I just want to transfer the money can you please make it work?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2337", "question": "How to I transfer my funds into my account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2377", "question": "Why am i to verify the top-ups?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2417", "question": "My daughter would like a card as well, how can we make this happen?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2457", "question": "I'm looking for the option to top up by cheque.", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2497", "question": "Please tell me how to get a physical card.", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2537", "question": "For some reason, the virtual card won't work for me.", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2577", "question": "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2617", "question": "how do i get a virtual card for one time use", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2657", "question": "My funding to my card didn't go through.", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2697", "question": "I had cash transferred but the balance did not change.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2737", "question": "My account has a weird withdrawal.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2777", "question": "Do you offer a discount on multiple currency exchanges?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2817", "question": "If I use a European bank card for top up, Do I get charged?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2857", "question": "Please, activate my card", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2897", "question": "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2937", "question": "My card is about to expire. How much does it cost to order a new one and how fast will I get it?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2977", "question": "can i top up with apple pay", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3017", "question": "Let me know the steps for the identity checks", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3057", "question": "From what countries can I use this product?", "answer": "country_support"}
+{"task_id": "BANKING77/18", "question": "Where is my new card? I have been waiting a week!", "answer": "card_arrival"}
+{"task_id": "BANKING77/58", "question": "Where on the website do I go to link my card?", "answer": "card_linking"}
+{"task_id": "BANKING77/98", "question": "What currencies is an exchange rate calculated in?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/138", "question": "Why am I being charged more ?", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/178", "question": "Why are there so many fees on my statement?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/218", "question": "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/258", "question": "Will you handle EUR?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/298", "question": "How long does it take to get my card? Can I choose when to receive it?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/338", "question": "How can I top up automatically?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/378", "question": "My card doesn't work.", "answer": "card_not_working"}
+{"task_id": "BANKING77/418", "question": "Can I change to another currency?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/458", "question": "What should I do if I lost my card?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/498", "question": "Do you offer services for children to have money saving experience?", "answer": "age_limit"}
+{"task_id": "BANKING77/538", "question": "Can I unblock my card using the app?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/578", "question": "My contactless is not working", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/618", "question": "What are the fees for top-ups?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/658", "question": "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/698", "question": "I'd like to cancel a transfer", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/738", "question": "Is there a limit to top-ups?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/778", "question": "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/818", "question": "What is the fee on my card payment?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/858", "question": "I've just moved address from a place in Durham to a place in Walton-On-The-Naze.  I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/898", "question": "How do I transfer funds from my American Express into my account?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/938", "question": "Where is the virtual card located?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/978", "question": "Which outlets accept my card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1018", "question": "I topped up but the app reverted it", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1058", "question": "IM still waiting for my account to update from a cash deposit?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1098", "question": "I don't recognise a card payment", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1138", "question": "I need to update my info.", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1178", "question": "May I use my account now, even though the identity verification has not gone through yet?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1218", "question": "My ID won't be verified!", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1258", "question": "Why can't I see my PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1298", "question": "I want to get Visa and Mastercard", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1338", "question": "i know i entered the right info, but my top up isn't in my balance", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1378", "question": "Tell me how many transactions I can do with a disposable card.", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1418", "question": "Someone has my card number, freeze my account.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1458", "question": "At what ATMS am I able to use the card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1498", "question": "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1538", "question": "Help me reset the passcode.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1578", "question": "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1618", "question": "Why is there a pending transaction on my card?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1658", "question": "I lost my phone and would like to freeze my accounts.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1698", "question": "I am unhappy with my purchase, how do I cancel the order?", "answer": "request_refund"}
+{"task_id": "BANKING77/1738", "question": "Why could my transfer have been declined?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1778", "question": "Where can I see the refund in my account", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1818", "question": "Something is wrong with my payment account since it has been declined", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1858", "question": "Why hasn't my transfer gone through yet?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1898", "question": "Delete this account!", "answer": "terminate_account"}
+{"task_id": "BANKING77/1938", "question": "What do I do if the ATM ate my card?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1978", "question": "Why was I charged multiple times for the same thing?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2018", "question": "I want to know where the funds come from.", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2058", "question": "How long is my Europe transfer wait?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2098", "question": "I have a payment listed as cancelled.", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2138", "question": "I want to choose a different PIN.", "answer": "change_pin"}
+{"task_id": "BANKING77/2178", "question": "Why wasn't I able to transfer to another account?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2218", "question": "Is there a transfer fee?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2258", "question": "What do I need to do to transfer my paycheck to my account?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2298", "question": "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2338", "question": "How do I top up my card?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2378", "question": "Where's the verification code for the top-up card?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2418", "question": "Can I give a second card to my daughter?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2458", "question": "What locations can I top up with cash?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2498", "question": "What is the charge for a physical card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2538", "question": "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2578", "question": "In receiving cash, the wrong exchange rate was used for my transaction.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2618", "question": "May I get a disposable virtual card as well?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2658", "question": "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2698", "question": "I can't see my latest bank transfer", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2738", "question": "I'm unsure of a withdrawl in my statement.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2778", "question": "How much do I have to pay for the exchange fee?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2818", "question": "Will there be any extra fees for European bank card for top up?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2858", "question": "I tried activating my bill of fare and it didn't workplace", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2898", "question": "Is there a fee for withdrawing cash?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2938", "question": "What do I do when my card is about to expire?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2978", "question": "My American express is experiencing a problem with apple play with top up, can you fix it?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3018", "question": "What should I do to verify my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3058", "question": "Where can I find your locations?", "answer": "country_support"}
+{"task_id": "BANKING77/19", "question": "My card still hasn't arrived after 2 weeks. Is it lost?", "answer": "card_arrival"}
+{"task_id": "BANKING77/59", "question": "I found my card, can I add it to the app?", "answer": "card_linking"}
+{"task_id": "BANKING77/99", "question": "Where do you get your exchange rates from?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/139", "question": "I purchased an item and the exchange rate I was given was incorrect.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/179", "question": "What would be the reason there's an extra fee on my statement?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/219", "question": "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/259", "question": "Can I hold money in other currencies?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/299", "question": "How long will it take for the card to arrive?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/339", "question": "How do I make sure I don't run out of money on my card while traveling?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/379", "question": "How can I resolve a problem where my card won't go through at all?", "answer": "card_not_working"}
+{"task_id": "BANKING77/419", "question": "I need AUD not GBP, how do I change it?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/459", "question": "I need help with a lost card", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/499", "question": "If my kids wanted to use your service how old would they have to be?", "answer": "age_limit"}
+{"task_id": "BANKING77/539", "question": "I'v exhausted all the of times I can try my PIN", "answer": "pin_blocked"}
+{"task_id": "BANKING77/579", "question": "Can you help my fix my contactless?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/619", "question": "Will topping up by transfer lead to a charge on my account?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/659", "question": "I topped up by card a while ago and it's still pending, surely it should be done by now?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/699", "question": "Can I cancel a transfer if is already processed?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/739", "question": "Can I top-up as much as I want?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/779", "question": "I tried to get $100 but I just got $20", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/819", "question": "Why would I be charged a fee for card payment?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/859", "question": "I sent money.  They haven't received it.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/899", "question": "How can I use American Express to add money to my account?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/939", "question": "Where can I order a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/979", "question": "I am traveling to Germany, Will I be able to use my card there?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1019", "question": "I went to top up and it is no longer there.  Was it sent back?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1059", "question": "I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1099", "question": "Payment i did not do", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1139", "question": "How can I modify my details?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1179", "question": "Do I need to verify my identity to use my account?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1219", "question": "I can not get the app to know it is me.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1259", "question": "what is the process for setting up a pin", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1299", "question": "Am I able to choose my card?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1339", "question": "Will my friend be able to top off my account?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1379", "question": "I have to have several disposable cards per day.", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1419", "question": "I see random purchases to my account, was it hacked?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1459", "question": "Can I use my card at any ATMs?", "answer": "atm_support"}
+{"task_id": "BANKING77/1499", "question": "A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1539", "question": "I have forgotten my passcode to access my app", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1579", "question": "Why did the ATM machine fail to give me a cash withdrawal?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1619", "question": "My card payment is pending.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1659", "question": "lost phone, can i still access account?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1699", "question": "I bought something but now I would like a refund. How do I do that?", "answer": "request_refund"}
+{"task_id": "BANKING77/1739", "question": "When I try and to buy something using my card it keeps getting declined.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1779", "question": "i was supposed to get a refund but my balance hasn't changed, why not?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1819", "question": "Why are you declining my payment? Everything was fine.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1859", "question": "When will the transfer go through?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1899", "question": "How do I get rid of my account ASAP?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1939", "question": "ATM still has my card", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1979", "question": "I had a duplicate card and got charged twice. How do I resolve this?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2019", "question": "What is the source of my money?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2059", "question": "How many days does a transfer from the US take?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2099", "question": "I think my card payment had been return", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2139", "question": "I would like to change my pin.", "answer": "change_pin"}
+{"task_id": "BANKING77/2179", "question": "The money would not transfer to a beneficiary.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2219", "question": "I'm not sure why I was charged an extra fee for transferring funds.", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2259", "question": "How can my friend send me money?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2299", "question": "Why would a transfer fail?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2339", "question": "How can I transfer money from an outside bank?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2379", "question": "How do I find the verification code for my top-up card?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2419", "question": "May I have another card?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2459", "question": "I want to top up using cash, where can I do that?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2499", "question": "Is a non-electronic card available as well", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2539", "question": "How can I fix a problem where my virtual card is rejected?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2579", "question": "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2619", "question": "Can i get a single use virtual card", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2659", "question": "I topped up but the app did not accept it.", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2699", "question": "My bank transfer is still not showing up in my account.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2739", "question": "It looks like someone else withdrew cash from my account, can you help?", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2779", "question": "If I want to exchange currency, will there be extras?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2819", "question": "Will I be charged if I use European bank card for top up?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2859", "question": "I just got my card and want to use it, how do I activate my card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2899", "question": "I've notice I was charged for withdrawing cash, can you explain why?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2939", "question": "I will need to get a new card soon, how do I order?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2979", "question": "My top up is not working in Apple Pay.", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3019", "question": "What are the steps to verify my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3059", "question": "Can I get a card even if I live outside the UK?", "answer": "country_support"}
+{"task_id": "BANKING77/20", "question": "I did not get my card yet, is it lost?", "answer": "card_arrival"}
+{"task_id": "BANKING77/60", "question": "How do I link to my credit card with you?", "answer": "card_linking"}
+{"task_id": "BANKING77/100", "question": "What is the base of the exchange rates?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/140", "question": "I don't think my card payment exchange rate is correct.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/180", "question": "Where did this 1 euro fee come from?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/220", "question": "Why do I have a pending cash withdrawal?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/260", "question": "What options do I have for holding currencies?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/300", "question": "How fast can you deliver?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/340", "question": "What's the limit on automatic top-up?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/380", "question": "My actual card isn't working.", "answer": "card_not_working"}
+{"task_id": "BANKING77/420", "question": "What is the best way to exchange currency?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/460", "question": "I think my card was stolen.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/500", "question": "Can my 19 year old daughter open a savings account at the bank?", "answer": "age_limit"}
+{"task_id": "BANKING77/540", "question": "How can I unlock my pin from too many tries?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/580", "question": "For some reason my contactless won't work for me.", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/620", "question": "What are the charges for receiving money?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/660", "question": "Why hasn't my top-up been completed?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/700", "question": "I transferred the wrong amount and would like to cancel the transaction.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/740", "question": "Can you tell me the limits for top ups?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/780", "question": "I have not received the amount of cash i was supposed to.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/820", "question": "Will I always be charged a fee for using my card?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/860", "question": "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/900", "question": "When adding money, what are the currencies you take?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/940", "question": "Where do I obtain my virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/980", "question": "What stores will take my credit card as payment?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1020", "question": "What happened to my top-up?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1060", "question": "Where is my deposit?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1100", "question": "Please put a freeze on my card,  I am worried there has been some payments on it and I don't know what for.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1140", "question": "What do i have to do to change my name?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1180", "question": "Why am I required to do an identity check?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1220", "question": "I can't verify my identity.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1260", "question": "Does my PIN come with my card?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1300", "question": "are both visa and mastercard available to me?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1340", "question": "Is there a way to transfer funds directly from my card?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1380", "question": "I would like to know any restrictions for the disposable cards.", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1420", "question": "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "answer": "compromised_card"}
+{"task_id": "BANKING77/1460", "question": "Can I get cash with this card anywhere?", "answer": "atm_support"}
+{"task_id": "BANKING77/1500", "question": "I found a charge for a direct debit that was not made by me.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1540", "question": "What should I do if the passcode doesn't work for me?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1580", "question": "My ATM transaction was unsuccessful.", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1620", "question": "Why is a payment showing up on my card as pending?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1660", "question": "The hotel called and said I left my phone in the room.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1700", "question": "How do I get refunded?", "answer": "request_refund"}
+{"task_id": "BANKING77/1740", "question": "I could not do a transfer because it was declined", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1780", "question": "I requested a refund from a merchant days ago but I do not see it in my account.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1820", "question": "I don't know why my payment didn't work.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1860", "question": "Please explain why the transfers shows up as pending?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1900", "question": "This company isn't good, I would like to delete my account.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1940", "question": "What do I do if an ATM ate my card?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1980", "question": "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2020", "question": "Where can I find the source of my available money?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2060", "question": "How long do I have to wait for a transfer from the US?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2100", "question": "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2140", "question": "Am I able to change my PIN at any cash machines?", "answer": "change_pin"}
+{"task_id": "BANKING77/2180", "question": "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2220", "question": "I thought transfers were free, why was I charged a fee?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2260", "question": "Can I directly transfer my salary onto here?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2300", "question": "What are your policies for card transfers?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2340", "question": "How can I fund my top-up account using my bank account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2380", "question": "Why is it important to verify a top-up card?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2420", "question": "Is there a fee for sending out more than one card?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2460", "question": "is there a way to do top up with cash deposit", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2500", "question": "How much does it cost in fees to use your card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2540", "question": "My virtual card isn't working. What do I do?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2580", "question": "I took out a foreign currency and the exchange rate is wrong.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2620", "question": "I would like to create a disposable virtual card. How do I go about doing that?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2660", "question": "The app denied my top-up", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2700", "question": "I made a transfer and it doesnt' show up in my account.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2740", "question": "I think I see a withdraw I did not make.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2780", "question": "If I need to exchange currency is there an extra fee?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2820", "question": "I want to use a European bank card for a top up. Must I pay?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2860", "question": "I have a new card and I want to activate it", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2900", "question": "Why was my account charged for using an ATM?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2940", "question": "going to need a new card what are the fees and time it takes", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2980", "question": "Is Apple Pay a possible top up option?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3020", "question": "How does my identity get verified?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3060", "question": "I am from the EU, can I sign up?", "answer": "country_support"}
+{"task_id": "BANKING77/21", "question": "Status of the card I ordered.", "answer": "card_arrival"}
+{"task_id": "BANKING77/61", "question": "I've received my card so now I need to know how to sync it to the app.", "answer": "card_linking"}
+{"task_id": "BANKING77/101", "question": "What exchange rate do you use?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/141", "question": "When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/181", "question": "I got a extra €1 fee in my statement", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/221", "question": "I have a pending cash withdrawal", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/261", "question": "Do you happen to do exchanges of EUR?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/301", "question": "Ordered awhile back, what is the ETA in the US?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/341", "question": "If I will be traveling, is there a way to auto top-up my card on certain days?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/381", "question": "Is my card broken?", "answer": "card_not_working"}
+{"task_id": "BANKING77/421", "question": "If I need GBP instead of AUD what do I do?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/461", "question": "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/501", "question": "How old do you have to be to get an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/541", "question": "Help! I forgot my PIN and have been locked out of using my card.", "answer": "pin_blocked"}
+{"task_id": "BANKING77/581", "question": "I'm unable to use contactless payments for purchases.", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/621", "question": "What is the fee to receive money?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/661", "question": "top up did not complete", "answer": "pending_top_up"}
+{"task_id": "BANKING77/701", "question": "I made a mistake when I did a transfer so now what can I do to fix that?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/741", "question": "When I top up what are the amoutn limits.", "answer": "top_up_limits"}
+{"task_id": "BANKING77/781", "question": "I asked for $100 cash but only got $20?", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/821", "question": "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/861", "question": "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/901", "question": "Which forms of currency are accepted?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/941", "question": "I want a virtual card!", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/981", "question": "Is there any place I cannot use my card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1021", "question": "Can you tell me why my top up was reverted?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1061", "question": "My bank statement doesn't show the cash deposit I made recently.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1101", "question": "I think my statement has a fraudulent charge", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1141", "question": "My address has updated and I need to change it.", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1181", "question": "Why am I being asked to have an identity check", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1221", "question": "The app doesn't recognize me.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1261", "question": "Where can I find the card PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1301", "question": "Do you do Visa or Mastercard?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1341", "question": "Why isn't my top up showing on my wallet?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1381", "question": "How can I create many temporary cards daily?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1421", "question": "How do I freeze my card using the app?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1461", "question": "Which ATMs accept this card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1501", "question": "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1541", "question": "I do not remember the code, what should I do?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1581", "question": "I attempted to get cash but was declined.", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1621", "question": "I made a purchase and it says it's pending. What does that mean?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1661", "question": "Someone stole my phone yesterday :( is there anything I need to do?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1701", "question": "Can you cancel my purchase?", "answer": "request_refund"}
+{"task_id": "BANKING77/1741", "question": "When I submit a transfer, it is being declined.  The information I put in has been reviewed.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1781", "question": "The refund has not appeared in my account", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1821", "question": "My card payment did not work.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1861", "question": "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1901", "question": "Can you delete my account please?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1941", "question": "What happens if the ATM doesn't give me back my card?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1981", "question": "Why am I being charged twice?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2021", "question": "How can I lookup where funds came from?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2061", "question": "How long is the wait for a US transfer?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2101", "question": "what happens to the funds if a merchant refuses the payment", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2141", "question": "I am travelling for two more weeks but really need to change my PIN asap. What do I do?", "answer": "change_pin"}
+{"task_id": "BANKING77/2181", "question": "I couldn't do a transfer to an account", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2221", "question": "My receipt shows an extra charge on my transfer, why is this?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2261", "question": "Can this be used to receive my salary?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2301", "question": "Is the system down? I've been trying to do a transfer and have failed?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2341", "question": "What methods can I use to add money to my account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2381", "question": "Why do I have to verify the top-up?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2421", "question": "Can I order extra cards?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2461", "question": "Where are the options to top up with a cheque on my account?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2501", "question": "How can I get a physical card", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2541", "question": "What do I do if my virtual card won't work.", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2581", "question": "I feel like too much money was taken during my currency exchange.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2621", "question": "I have a disposable virtual card here, so would you tell me what to do with it?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2661", "question": "I think my top up did not work", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2701", "question": "I transferred some money but it is yet to arrive.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2741", "question": "Some cash is showing up in my app that I did not get.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2781", "question": "I was wondering if there were any discounts offered for frequent currency exchanges?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2821", "question": "Will I be charged for topping up by card?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2861", "question": "Assist me please with card activation.", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2901", "question": "Why is there a charge on my account for taking out cash?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2941", "question": "Will I need to order a new card since mine expires next month?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2981", "question": "I don't know how to top up my Google pay.", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3021", "question": "What things do I need to verify my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3061", "question": "I would like to receive and use the card in Europe, is that possible?", "answer": "country_support"}
+{"task_id": "BANKING77/22", "question": "How long should my new card take to arrive?", "answer": "card_arrival"}
+{"task_id": "BANKING77/62", "question": "I found my card, I would like to reactivate it.", "answer": "card_linking"}
+{"task_id": "BANKING77/102", "question": "The exchange rates are?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/142", "question": "They charged me wrong for a currency exchange on a purchase.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/182", "question": "I have a 1 euro fee on my statement.", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/222", "question": "I made a withdrawal from my account but it has not posted?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/262", "question": "Do you accept exchanges to EUR?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/302", "question": "How long should I expect for the card to arrive?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/342", "question": "Where is the auto top-up option?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/382", "question": "I broke my card", "answer": "card_not_working"}
+{"task_id": "BANKING77/422", "question": "I was wondering whether exchanging currencies can be done on this app.", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/462", "question": "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/502", "question": "What's the minimum age for opening an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/542", "question": "My account is blocked, how do I log in now", "answer": "pin_blocked"}
+{"task_id": "BANKING77/582", "question": "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/622", "question": "How much am I charged for a SEPA transfer?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/662", "question": "So I just put my top-up into the card and it hasn't changed.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/702", "question": "I need to cancel an incorrect transaction.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/742", "question": "Is there a limit on top-ups?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/782", "question": "Where is the money that I asked for? I asked for more than I got!", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/822", "question": "Paying in card resulted in a fee", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/862", "question": "I'm having a problem with a money transfer.  I sent some money to a friend a couple of hours ago, and they haven't received it yet.  Why hasn't it gotten to them? How long do transfers need to go through?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/902", "question": "Are US credit cards accepted?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/942", "question": "I want one of those virtual cards!", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/982", "question": "Will I be able to use my card anywhere?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1022", "question": "For what reason would a top up be reverted and returned to my account?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1062", "question": "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1102", "question": "I'm concerned about a payment that has recently been made on my card.  I do not recognize the name that the transaction went to, can you help me?", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1142", "question": "Where can I go to update my personal profile?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1182", "question": "Can i make transactions before identity verification is complete?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1222", "question": "I am having difficulties to verify my identity.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1262", "question": "Why isn't my PIN available yet?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1302", "question": "How do I select a Mastercard instead of a Visa?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1342", "question": "I tried to top up using my card, but now the money just disappeared!", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1382", "question": "Is it possible to make several disposable cards in a day?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1422", "question": "My card has been compromised", "answer": "compromised_card"}
+{"task_id": "BANKING77/1462", "question": "Can someone please assist me with finding my nearest ATM?", "answer": "atm_support"}
+{"task_id": "BANKING77/1502", "question": "This Direct Debit payment may not be right.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1542", "question": "Where can I reset the passcode?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1582", "question": "I tried to withdraw money but I was declined!", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1622", "question": "How long do card transactions take to clear?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1662", "question": "lost phone, dont want others to access account", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1702", "question": "How do I cancel a previous purchase", "answer": "request_refund"}
+{"task_id": "BANKING77/1742", "question": "Why was the transfer declined?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1782", "question": "Did my refund go through? It's not on my statement.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1822", "question": "Why is my debit card being declined when I have money?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1862", "question": "When will my transfer go through?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1902", "question": "I am not satisfied with your company and would like to delete my accounts!", "answer": "terminate_account"}
+{"task_id": "BANKING77/1942", "question": "I can't pull my card out of the ATM. Help me.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1982", "question": "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2022", "question": "Can I see that history on my funds and where they came from?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2062", "question": "How many days until the money will be in my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2102", "question": "I am attempting to make a purchase online, but my card is not working.  I know there are funds available, is this an issue on the banks end?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2142", "question": "I need to change my PIN. Can I do that at a cash machine?", "answer": "change_pin"}
+{"task_id": "BANKING77/2182", "question": "A transfer to an account was not allowed", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2222", "question": "I was charged a fee when making this transfer, and I don't think I should have been!", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2262", "question": "Is it possible to deposit money in GBP?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2302", "question": "I tried to make a transfer but it failed", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2342", "question": "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2382", "question": "What is the verification code on a top-up?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2422", "question": "Where can I get a second card?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2462", "question": "Can I use cash to top up my account?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2502", "question": "Can I get a physical card through this app?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2542", "question": "Is there a trick to get the disposable virtual card to work?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2582", "question": "There was an error in exchange rate for my cash withdrawal", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2622", "question": "how does a virtual card work", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2662", "question": "My top up was denied in the app.", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2702", "question": "Why is my balance the same?  I processed a transfer.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2742", "question": "There is an unauthorized cash withdrawal from my account for 500£.  I definitely didn't make this withdrawal.  I need your help.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2782", "question": "Would I be charged for exchanging currencies?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2822", "question": "Is there a fee for topping up", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2862", "question": "I need help with activating my card", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2902", "question": "An ATM fee was attached to my recent withdrawal.", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2942", "question": "When my card expires, will I get a new one mailed to me?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2982", "question": "Can I top up from my Apple Watch?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3022", "question": "What steps do I take to verify my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3062", "question": "What countries do you support?", "answer": "country_support"}
+{"task_id": "BANKING77/23", "question": "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "answer": "card_arrival"}
+{"task_id": "BANKING77/63", "question": "How do I link this new card?", "answer": "card_linking"}
+{"task_id": "BANKING77/103", "question": "What do you base your exchange rates on?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/143", "question": "I believe my card payment exchange rate is incorrect.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/183", "question": "Why was I overcharged a pound!?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/223", "question": "Is my cash withdrawal pending?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/263", "question": "Can you tell me what currency I can have?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/303", "question": "Whats the delivery time to the United States?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/343", "question": "Can I have a auto top-up when my account is short?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/383", "question": "My card stopped working", "answer": "card_not_working"}
+{"task_id": "BANKING77/423", "question": "I might need AUD instead of GBP, how to change?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/463", "question": "How can I freeze a stolen card?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/503", "question": "I would like an account for my children, how do I go about doing this?", "answer": "age_limit"}
+{"task_id": "BANKING77/543", "question": "Why did I get blocked?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/583", "question": "The NFC payment wouldn't work on the bus today. Help?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/623", "question": "How much is the fee for a SEPA transfer?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/663", "question": "Why is my top up still pending?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/703", "question": "How do I cancel my transfer?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/743", "question": "What is the top-ups limit?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/783", "question": "I withdrew money but the full amount wasn't dispensed.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/823", "question": "I paid with card and I think there was a fee applied.", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/863", "question": "I transferred some money but the receiver can't pick it up for some reason.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/903", "question": "I want to add money but don't know what currencies you accept, can you tell me?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/943", "question": "Are virtual cards available to get?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/983", "question": "Is my card usable anywhere?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1023", "question": "When I topped up, the app reverted my funds.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1063", "question": "Why didn't my balance update after my cash or checque deposit?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1103", "question": "What should I do to get transactions off of my account if I didn't make them?  My card must have been compromised and I need to freeze it asap!", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1143", "question": "Is it possible to edit my personal details on the app?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1183", "question": "Do I really need to verify my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1223", "question": "The app doesn't believe that I am me", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1263", "question": "Is my PIN located on my account somewhere?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1303", "question": "I would like to apply for a visa card.", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1343", "question": "Help me transfer money to my credit card.", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1383", "question": "How many disposable cards can I make in a single day?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1423", "question": "What should I do if I think that someone else may be using my card.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1463", "question": "Are there any ATM machines near me?", "answer": "atm_support"}
+{"task_id": "BANKING77/1503", "question": "why does the app show a direct debit payment that I did not authorize", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1543", "question": "I need help resetting my passcode to access my app.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1583", "question": "How come I can't take money out of the ATM?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1623", "question": "what does pending mean?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1663", "question": "I was mugged and everything taken.  What do I do to protect my account?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1703", "question": "I would appreciate it if I could get an item refunded", "answer": "request_refund"}
+{"task_id": "BANKING77/1743", "question": "What is the reason my transfer was declined?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1783", "question": "My statement doesn't show that a refund has processed", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1823", "question": "My card was not accepted.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1863", "question": "What is the cause that the transfer shows as pending?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1903", "question": "Please delete my account. I am not happy with the service from your company.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1943", "question": "I have a problem!  The ATM stole my card!", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1983", "question": "Please check payments on my card. There is a duplicate and I only bought it once.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2023", "question": "I have to verify the source of my funds", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2063", "question": "How long does it take for a transfer?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2103", "question": "Why was my card payment cancelled?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2143", "question": "Do cash machines let me change my pin?", "answer": "change_pin"}
+{"task_id": "BANKING77/2183", "question": "Why did I receive an error message saying that my transfer was not possible?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2223", "question": "I sent out money, but was charged extra for transferring. Why?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2263", "question": "I received my salary in GBP. How do I change this to my currency?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2303", "question": "Why couldn't I complete a transfer?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2343", "question": "How can I perform a dual money transferring from one account to another?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2383", "question": "I can't find the top-up verification code.", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2423", "question": "I was looking to buy another card today.", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2463", "question": "How can I top up with cash?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2503", "question": "can I have a non virtual card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2543", "question": "Why can't I get my virtual card to work?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2583", "question": "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2623", "question": "What is the process of obtaining a disposable virtual card", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2663", "question": "Can you tell me if my pop-up went through?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2703", "question": "Why don't I have my transfer?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2743", "question": "The app is showing an ATM withdrawl that I didn't make.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2783", "question": "What is the exchange fee?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2823", "question": "What do you charge for top ups?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2863", "question": "How can I start using my card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2903", "question": "I thought cash withdrawals didn't have a fee", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2943", "question": "Do you have to order a new card before your current card expires?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2983", "question": "Can I use my American Express stored in Apple Pay to top up?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3023", "question": "Can I verify my identity online?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3063", "question": "What countries are you currently in?", "answer": "country_support"}
+{"task_id": "BANKING77/24", "question": "My card has not arrived yet, where is it?", "answer": "card_arrival"}
+{"task_id": "BANKING77/64", "question": "Can I reactivate my lost card that I found this morning in my jacket pocket?", "answer": "card_linking"}
+{"task_id": "BANKING77/104", "question": "What foreign exchange rate will you use?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/144", "question": "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/184", "question": "Something went wrong, I was charged an extra pound?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/224", "question": "I'm not quite understanding why my cash withdrawal is showing as pending.", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/264", "question": "Am I able to exchange currencies?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/304", "question": "When will the card arrive?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/344", "question": "Do you have an auto top-up option?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/384", "question": "My card is broke, what do I do?", "answer": "card_not_working"}
+{"task_id": "BANKING77/424", "question": "How do I go through the process of currency exchange?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/464", "question": "What should I do if my card is missing?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/504", "question": "Can my children have their own account?", "answer": "age_limit"}
+{"task_id": "BANKING77/544", "question": "Are you able to unblock my pin?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/584", "question": "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/624", "question": "What'll it charge me for a SEPA transfer?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/664", "question": "Your top-up function isn't working, it still says pending even though I know my card works.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/704", "question": "I made a mistake with a transaction!", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/744", "question": "Are there limits to top-ups?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/784", "question": "Something went wrong with my withdrawal. The amount of money isn't right.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/824", "question": "So what items  actually come  with  extra  fees", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/864", "question": "Where is the transaction I made to a friend?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/904", "question": "why wouldn't you support american express? its a card i like and use often and i don't want to get a different one", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/944", "question": "Can you help me sign up for a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/984", "question": "Is it acceptable to use my card anywhere?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1024", "question": "What happened to where my top-up was canceled?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1064", "question": "Why is the cash deposit not showing up in my account?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1104", "question": "I have a payment listed in error.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1144", "question": "how can i change my details", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1184", "question": "Why do I have to give you all of my identification details?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1224", "question": "What's with not verifying my Id?", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1264", "question": "Please help in finding my card PIN, thank you!", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1304", "question": "Do I get to choose between Visa and Mastercard?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1344", "question": "I tried to use my card to top up but all of the money has disappeared.", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1384", "question": "Is there a limit to how many transactions I can make on one disposable card?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1424", "question": "The transactions showing up are strange, I think my card was used without me knowing.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1464", "question": "Where is the nearest bank machine?", "answer": "atm_support"}
+{"task_id": "BANKING77/1504", "question": "Can I dispute a payment even if I notice it several weeks after it was made?", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1544", "question": "What steps do I take to receive another passcode?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1584", "question": "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1624", "question": "How long will this card payment stay pending?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1664", "question": "I believe I left my smartphone at the hotel I was staying at.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1704", "question": "How do I claim a refund?", "answer": "request_refund"}
+{"task_id": "BANKING77/1744", "question": "My transfer got declined.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1784", "question": "I requested a refund from a store but it hasn't arrived.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1824", "question": "I have no idea why my card payment did not work.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1864", "question": "When will the transfer be completed?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1904", "question": "Please terminate my account.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1944", "question": "Why would an ATM swallow my card?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1984", "question": "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2024", "question": "How can I view the source of my available funds?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2064", "question": "What is the time frame for a transfer from the US?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2104", "question": "Why has my card payment been reverted?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2144", "question": "How do I change my PIN?", "answer": "change_pin"}
+{"task_id": "BANKING77/2184", "question": "Explain why I can't do a transfer to a beneficiary.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2224", "question": "Why am I seeing a transfer fee?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2264", "question": "How can my friend transfer money to me?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2304", "question": "My transfer appeared not to work.", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2344", "question": "CAN YOU EXPLAIN HOW TO TRANSFER MONEY INTO MY  ACCOUNT FOR ME?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2384", "question": "How do I go forth verifying my top-up card?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2424", "question": "I need a few more physical cards.", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2464", "question": "Will you accept a cheque to top up my account?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2504", "question": "How do I get a physical card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2544", "question": "My card is just not working at this time.", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2584", "question": "The conversion rate on the ATM that I used with foreign currency was wrong.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2624", "question": "What does a disposable virtual card do?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2664", "question": "can you check why I wasn't able to top up?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2704", "question": "Why isn't the transfer on my account showing up?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2744", "question": "There is a odd withdrawal on my account.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2784", "question": "Does it cost to exchange currencies with this card?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2824", "question": "Will it cost anything to top up a US card?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2864", "question": "Activating my card", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2904", "question": "Why did I get charged a fee when I tried to obtain cash?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2944", "question": "Since my card is about to expire, I need a new one.", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2984", "question": "is apple pay costly?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3024", "question": "do the details of my profile have to match my documents", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3064", "question": "What locations are you in?", "answer": "country_support"}
+{"task_id": "BANKING77/25", "question": "What is the tracking number for my card that was mailed?", "answer": "card_arrival"}
+{"task_id": "BANKING77/65", "question": "how do I link an already existing card?", "answer": "card_linking"}
+{"task_id": "BANKING77/105", "question": "How much will I get with the exchange rate?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/145", "question": "The exchange rate seems off on this transaction", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/185", "question": "Where did the extra fee on my statement come from?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/225", "question": "I made a cash withdrawal but the pending status is taking forever.", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/265", "question": "What currencies are used in your exchange?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/305", "question": "Send my card as soon as you are able to.", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/345", "question": "Can I space out how often money is transferred along my travels?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/385", "question": "I tried using my card today and it's not working, can you help me?", "answer": "card_not_working"}
+{"task_id": "BANKING77/425", "question": "Change currency", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/465", "question": "My bags were stolen. I need a new card but need to cancel the stolen one.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/505", "question": "Is it possible to open an account for my children?", "answer": "age_limit"}
+{"task_id": "BANKING77/545", "question": "Can you assist me with unblocking my PIN? I put it in wrong too many times.", "answer": "pin_blocked"}
+{"task_id": "BANKING77/585", "question": "How do I make contactless work", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/625", "question": "Is there a charge for topping up by transfer?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/665", "question": "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "answer": "pending_top_up"}
+{"task_id": "BANKING77/705", "question": "I submitted a transaction to the incorrect account.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/745", "question": "Is there a maximum amount of top-ups?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/785", "question": "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/825", "question": "How do I avoid getting charged a fee on my card?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/865", "question": "My friend still hasn't gotten a transaction I made.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/905", "question": "Tell me which cards and what currency is supported.", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/945", "question": "Can I get a copy of the card by email?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/985", "question": "Can I use my card everywhere?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1025", "question": "I tryed to make a top-up with cryptocurrency but the payment was referted.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1065", "question": "I made a deposit of cash and check that has not been added to my balance.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1105", "question": "What can I do about some payments on my card I didn't make.  Please put a freeze on my card till we can figure this out.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1145", "question": "I need help changing my last name on my account.", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1185", "question": "Why do you require so many identity details?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1225", "question": "What do i need to verify my id?", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1265", "question": "Where is my PIN number located?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1305", "question": "We need both a visa and a Mastercard.", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1345", "question": "Is it possible to use my credit card to transfer money?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1385", "question": "Are there any limits to how many disposable cards I can use?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1425", "question": "How do I freeze my account?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1465", "question": "What type of ATMs accept this card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1505", "question": "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1545", "question": "I forgot my password", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1585", "question": "Why was my cash withdrawal declined?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1625", "question": "My payment still hasn't processed!", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1665", "question": "Someone attacked me yesterday and took my things, so I am unable to use the app.  I am in need of some help.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1705", "question": "I don't want the item, I bought it on accident, can I get a refund?", "answer": "request_refund"}
+{"task_id": "BANKING77/1745", "question": "My transfer was declined", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1785", "question": "I still haven't seen a refund on my account", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1825", "question": "My card payment didn't work, can you help?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1865", "question": "Pending transfer?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1905", "question": "I am sick of this damn company and want to close out my account.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1945", "question": "My card was taken by the ATM.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1985", "question": "A transaction is repeated several times on my account.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2025", "question": "Why does my money come from?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2065", "question": "when will i receive a US transfer", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2105", "question": "There must be an issue, why has my card been cancelled?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2145", "question": "I need to change my PIN.", "answer": "change_pin"}
+{"task_id": "BANKING77/2185", "question": "My transfer to beneficiary didn't go through", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2225", "question": "There was an extra charge when I made a transfer.", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2265", "question": "Can my friends send me money?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2305", "question": "What is stopping my money from transferring?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2345", "question": "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2385", "question": "Where do I find the top-up verification code?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2425", "question": "Can i have a second physical card for this account?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2465", "question": "How can I top up with this cheque I got?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2505", "question": "What are the fees to get a physical card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2545", "question": "My disposable card seems not to be working am I doing something wrong?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2585", "question": "why is the exchange rate for a Foreign ATM different", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2625", "question": "When can I order a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2665", "question": "How did my top-up fail?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2705", "question": "The  money I transferred does not show in the balance.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2745", "question": "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2785", "question": "how much you charge for exhcange", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2825", "question": "Does topping up my card have a fee?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2865", "question": "When will my card be activated?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2905", "question": "While I was checking out in the grocery store, I realized I needed cash so I requested some.  However, I noticed there was a fee for this transaction.  Why did I get charged a fee?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2945", "question": "My card is very close to expiring. When can I order a new one and how do I do so?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2985", "question": "How can I top up with Google Pay?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3025", "question": "Where do I verify my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3065", "question": "Can you tell me what countries you operate in?", "answer": "country_support"}
+{"task_id": "BANKING77/26", "question": "I think something went wrong with my card delivery as I haven't received it yet.", "answer": "card_arrival"}
+{"task_id": "BANKING77/66", "question": "The app doesn't show the card I received.", "answer": "card_linking"}
+{"task_id": "BANKING77/106", "question": "The exchange rate would be?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/146", "question": "The exchange rate given to me wasn't correct, after i purchased an item", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/186", "question": "There is an extra charge on my app that I was not told about or I was aware of!", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/226", "question": "My cash withdrawal is still showing as pending.", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/266", "question": "Which fiat currencies do you support?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/306", "question": "When are cards delivered?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/346", "question": "Will it automatically top-up money if there isn't a lot left?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/386", "question": "My card stopped working when I use it", "answer": "card_not_working"}
+{"task_id": "BANKING77/426", "question": "Can am I able to exchange currencies?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/466", "question": "Somehow I am missing my card.  What should I do?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/506", "question": "Do my kids have to be a certain age to use this service?", "answer": "age_limit"}
+{"task_id": "BANKING77/546", "question": "I entered the wrong pin too many times and now I am blocked.  Help me unblock!", "answer": "pin_blocked"}
+{"task_id": "BANKING77/586", "question": "what is the charges for new card?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/626", "question": "Do you do SWIFT transfers?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/666", "question": "OMG!  I'm trying to load my card and it wont top up!  I desperately need the money either on my card or in my bank, where is it?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/706", "question": "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/746", "question": "Do you have a top-up limit?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/786", "question": "I asked for 100 but only got 20.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/826", "question": "Is there a fee when you pay with your card?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/866", "question": "Im waiting for my transaction to go through.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/906", "question": "Do you support all cards and currencies?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/946", "question": "Where do I find the virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/986", "question": "Where is my card accepted?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1026", "question": "The app reverted my top off.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1066", "question": "Why hasn't my balance increased after depositing a check?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1106", "question": "I'm not familiar with a card payment.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1146", "question": "How do I update my current residence details?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1186", "question": "Since my id hasn't been verified, when can I use my account?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1226", "question": "I tried verifying my ID, but it won't let me.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1266", "question": "I still don't have my pin.", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1306", "question": "Hello. Can you tell me if you use Visa or Mastercard?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1346", "question": "How can someone add money to my account?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1386", "question": "Can you explain the virtual cards limit?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1426", "question": "I'm not certain, but someone may be using my card.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1466", "question": "Where can I use this card at an ATM?", "answer": "atm_support"}
+{"task_id": "BANKING77/1506", "question": "I don't think I made this charge on my debit statement.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1546", "question": "I forgot my code to get into the app.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1586", "question": "Why could I not get cash?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1626", "question": "I was double charged, and the second charge is showing as \"pending\". How long will it be before I get my money back once the second charge has been refunded?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1666", "question": "Can I still use the app if I switched phones?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1706", "question": "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "answer": "request_refund"}
+{"task_id": "BANKING77/1746", "question": "I tired to move my money, but my transfer was declined.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1786", "question": "I am missing a refund.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1826", "question": "My card was rejected at the store for some reason, can you look into this for me?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1866", "question": "I would like to know why my payment is still pending, can you help?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1906", "question": "Please close my account. I am unsatisfied with your service.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1946", "question": "Help!  The atm won't give me my card back.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1986", "question": "I've been charged more than once for the same transaction", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2026", "question": "I need to validate the source of my funds.", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2066", "question": "Approximately how long will an urgent transfer from China take?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2106", "question": "I bought something and the money appeared back into my account? Why?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2146", "question": "May I receive a different card pin", "answer": "change_pin"}
+{"task_id": "BANKING77/2186", "question": "Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2226", "question": "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2266", "question": "How do I deposit my paycheck to this account?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2306", "question": "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2346", "question": "How do I transfer money to my account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2386", "question": "How is the top-up card verified?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2426", "question": "Can I purchase extra non-virtual cards?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2466", "question": "What methods can I use to top up my account?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2506", "question": "Where can my card be delivered?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2546", "question": "My payments from my virtual card keep getting rejected.", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2586", "question": "My cash withdrawal charged me the wrong exchange rate", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2626", "question": "Is it possible to also get a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2666", "question": "My top-up failed, WHY?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2706", "question": "I have completed a transfer but it is not showing up.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2746", "question": "How do I cancel my card? There are charges on my account that I didn't make.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2786", "question": "Are there any extra hidden fees for exchanging currencies?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2826", "question": "Are there fees for adding money using an international card", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2866", "question": "How can I activate my card>", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2906", "question": "Using an ATM caused me to incur an additional fee. Why?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2946", "question": "I need to order a  new card, mine is about to expire and I need to know how much it will cost and how long until I receive it.", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2986", "question": "I can't top up my account using my American Express with Apple Pay.", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3026", "question": "When getting my ID checked, what are the steps involved?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3066", "question": "I need a card, but I'm in the US at the moment.", "answer": "country_support"}
+{"task_id": "BANKING77/27", "question": "I'm still waiting for delivery of my new card, why is it taking so long?", "answer": "card_arrival"}
+{"task_id": "BANKING77/67", "question": "how do I link a card I already have?", "answer": "card_linking"}
+{"task_id": "BANKING77/107", "question": "What is the exchange rate like?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/147", "question": "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/187", "question": "I am seeing an extra fee on my statement what is that for?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/227", "question": "Why am I unable to take money from my card but the statement says the transaction is still pending?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/267", "question": "Which country's currency do you support?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/307", "question": "How long does shipping take to get to a US destination?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/347", "question": "Can I have it add money automatically in certain intervals?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/387", "question": "I can't use my card.", "answer": "card_not_working"}
+{"task_id": "BANKING77/427", "question": "Where do I go to change GBP?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/467", "question": "My card was taken from me", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/507", "question": "How old do you have to be to be able to open an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/547", "question": "My pins seems to be blocked, can you unblock it please", "answer": "pin_blocked"}
+{"task_id": "BANKING77/587", "question": "The contactless I have won't work.", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/627", "question": "Should I expect to be charged for topping up by transfer?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/667", "question": "I'm attempting to top-up my account but it has been pending for an hour.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/707", "question": "I want to go back on what I did this morning", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/747", "question": "What's the top up limit?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/787", "question": "I didn't receive the right amount of cash back", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/827", "question": "I have been charged with a fee for paying with my card.", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/867", "question": "I made a transaction and it is taking a very long time to go through.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/907", "question": "Which credit or debit cards can I use to top up?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/947", "question": "why do i not have a virtual card", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/987", "question": "Where can I pay with my debit or credit card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1027", "question": "The app reverted my action when I topped up.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1067", "question": "Why does my account not accept cash deposits?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1107", "question": "I have an unauthorized transaction on my statement", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1147", "question": "how do i change name?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1187", "question": "I won't verify my identity.", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1227", "question": "How do I show this stupid system that this is really my identity?", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1267", "question": "So what about the card PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1307", "question": "I'd like more information about choosing a Visa or Mastercard.", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1347", "question": "Cannot access my top up.", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1387", "question": "How many disposable virtual cards can I have?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1427", "question": "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1467", "question": "If I have this card, which ATMs can I go to?", "answer": "atm_support"}
+{"task_id": "BANKING77/1507", "question": "I have a direct debit charge that I do not recognize", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1547", "question": "I have forgotten my password.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1587", "question": "why couldn't I get cash in the ATM?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1627", "question": "I have waited 15 days, but my payment still hasn't cleared.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1667", "question": "I was mugged yesterday and they took everything.  I can't access my app.  What are my next steps?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1707", "question": "I would like a refund on one of your products that has been sold to me", "answer": "request_refund"}
+{"task_id": "BANKING77/1747", "question": "I would like to know why my transfer was declined.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1787", "question": "My refund doesn't seem to be showing on my statement.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1827", "question": "Please explain why my card was declined?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1867", "question": "Someone transferred money to me and it doesn't show", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1907", "question": "Please delete my account.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1947", "question": "The stupid machine just swallowed my card!! I need a new one ASAP", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1987", "question": "My card has been charged two separate times for a single transaction.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2027", "question": "Where are my funds coming from? I need to know.", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2067", "question": "I initiated a Bank transfer form Europe, how long will this take?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2107", "question": "My account shows the card payment cancelled.", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2147", "question": "What do I need to do to change my PIN?", "answer": "change_pin"}
+{"task_id": "BANKING77/2187", "question": "I couldn't make a transfer to a beneficiary!", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2227", "question": "I was charge a fee for my transfer, why?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2267", "question": "Can I use this account to receive my salary?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2307", "question": "My attempted transfer failed.", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2347", "question": "How do I send my account money through transfer?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2387", "question": "Is there a verification code for the top-up card?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2427", "question": "Am I allowed to give my daughter one of my cards to use?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2467", "question": "Is cash good to top up with?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2507", "question": "What will I be charged for a physical card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2547", "question": "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2587", "question": "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2627", "question": "How do I obtain a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2667", "question": "I tried to top up. Why was it denied?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2707", "question": "I did a transfer to my account but it doesn't show up", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2747", "question": "There is an error, the app says I made an ATM withdrawal and I didn't.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2787", "question": "When I travel, what will it cost to switch for my currency?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2827", "question": "When using a US card, what is the cost for a top up/off?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2867", "question": "What are the steps in order to activate my new card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2907", "question": "I was charged extra for a withdrawal", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2947", "question": "How do I order a new card before It expires?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2987", "question": "I got my American Express in Apple Pay, why is top up not working?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3027", "question": "do I need anything for the identity check?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3067", "question": "What countries will my card be supported in?", "answer": "country_support"}
+{"task_id": "BANKING77/28", "question": "I ordered a card a week ago, and it's still not here. What do I do?", "answer": "card_arrival"}
+{"task_id": "BANKING77/68", "question": "I would like to link my card. How do I do it?", "answer": "card_linking"}
+{"task_id": "BANKING77/108", "question": "How do your exchange rates work?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/148", "question": "I'm pretty sure something went wrong with my exchange. I changed Russian Ruble to UK pounds and was charged way too much!", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/188", "question": "What is this €1 fee in my statement?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/228", "question": "Why does my account have a pending cash withdrawal?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/268", "question": "I want to make a currency exchange to EU.", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/308", "question": "Can I get my card expedited?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/348", "question": "Can I set up an automatic top-up for travel.", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/388", "question": "Need help with my card. It's not working.", "answer": "card_not_working"}
+{"task_id": "BANKING77/428", "question": "What currency's can i exchange for?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/468", "question": "My card got lost.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/508", "question": "Is there an age limit?", "answer": "age_limit"}
+{"task_id": "BANKING77/548", "question": "Can you unblock my pin after too many wrong pin attempts?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/588", "question": "Why isn't my contactless not working?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/628", "question": "Will I be charged for a SEPA transfer?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/668", "question": "Why is my top-up still outstanding?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/708", "question": "Can a transaction be cancelled?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/748", "question": "What is the limit to top-up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/788", "question": "The ATM gave me less cash than I requested", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/828", "question": "For the first time I got a fee on my account. How do I know when you charge these fees?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/868", "question": "Is there a reason why my transaction is taking so long?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/908", "question": "What options do I have in regards to payment?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/948", "question": "How do I order a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/988", "question": "Where should my card work?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1028", "question": "Was my top up reversed?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1068", "question": "What happened to the cash that I tried to deposit into my account? It's gone!", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1108", "question": "There is a payment in the App that is not mine.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1148", "question": "I need to change my name since I got married", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1188", "question": "I want to skip verification of my identity.", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1228", "question": "I am experiencing difficulty providing my identity.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1268", "question": "I cannot locate the card PIN.", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1308", "question": "Do you have Visa or Matercard?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1348", "question": "Are my friends able to add funds to my account?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1388", "question": "I need to create several disposable cards per day.", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1428", "question": "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1468", "question": "What ATMs can I withdraw money from?", "answer": "atm_support"}
+{"task_id": "BANKING77/1508", "question": "I didn't make this direct debit transaction", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1548", "question": "I forgot the code to access the app.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1588", "question": "Why can't I get cash?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1628", "question": "Why would I have a pending payment?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1668", "question": "I got mugged yesterday and lost access to the app. I need to regain it.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1708", "question": "I am not Happy with this product can i get a refund?", "answer": "request_refund"}
+{"task_id": "BANKING77/1748", "question": "I tried to make a transfer, but it was declined. Can you tell me why?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1788", "question": "I am not seeing a refund in my statement.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1828", "question": "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1868", "question": "How long does a transfer take to be confirmed?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1908", "question": "Your service is terrible,.  Delete my account,", "answer": "terminate_account"}
+{"task_id": "BANKING77/1948", "question": "How do I retrieve a trapped card from a ATM?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1988", "question": "Can you explain why there is a payment showing twice?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2028", "question": "Where has my available money come from?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2068", "question": "How long does it take to process transfers from Europe?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2108", "question": "I'm not sure why my card payment was cancelled, can you find out why?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2148", "question": "Help me set up a new PIN?", "answer": "change_pin"}
+{"task_id": "BANKING77/2188", "question": "My beneficiary has been denied, is this normal?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2228", "question": "Why was there a fee for my transfer?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2268", "question": "Can i deposit my salary to this account?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2308", "question": "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2348", "question": "How do I do an international transfer?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2388", "question": "What is the importance of verifying the top-up?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2428", "question": "May I have a second card?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2468", "question": "how come i can't find anywhere to load using cash", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2508", "question": "Where do I order my card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2548", "question": "My transaction was just declined when I was using my disposable virtual card. What can I do?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2588", "question": "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2628", "question": "How would you use a disposable card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2668", "question": "What's the deal? My card was just denied for top up. Why is it not going through?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2708", "question": "How long until my transfer will be available to me", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2748", "question": "Can anyone help me, I lost my wallet and they've started withdrawing from my account.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2788", "question": "How much will I pay to exchange foreign currency?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2828", "question": "I need to use a European card for a top up, what will the charge be?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2868", "question": "How do I go about activating my new card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2908", "question": "Is there a limit on how much I can withdraw from my account without being charged?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2948", "question": "Can I receive a new card while I am in China?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2988", "question": "I got my American Express in Apple Bay but top up is not working", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3028", "question": "which kind of documentation do I need for identity check?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3068", "question": "Do you have a list of countries you operate in?", "answer": "country_support"}
+{"task_id": "BANKING77/29", "question": "i want to track the card you sent", "answer": "card_arrival"}
+{"task_id": "BANKING77/69", "question": "Can you please show me where I can find the location to link my card?", "answer": "card_linking"}
+{"task_id": "BANKING77/109", "question": "what is the exchange rate?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/149", "question": "I wasn't applied the correct exchange rate for an item I bought", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/189", "question": "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with.  Could you tell me why the extra charge is there?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/229", "question": "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/269", "question": "Can I exchange and hold all fiat currencies?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/309", "question": "How long until my card is delivered?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/349", "question": "I've tried looking for the auto-top up option on your website and I can't seem to find it. Can you help me?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/389", "question": "I cannot use my card.", "answer": "card_not_working"}
+{"task_id": "BANKING77/429", "question": "What currencies will this app exchange?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/469", "question": "Some idiot stole my card.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/509", "question": "What are the age requirements for opening an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/549", "question": "What can you do to unblock my pin?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/589", "question": "I wanted to use my contactless at the metro today but it didn't accept it!", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/629", "question": "is there a fee for a transfer? if so how much will it be?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/669", "question": "What does it mean when my top up is saying  still pending?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/709", "question": "How do i cancel my transaction?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/749", "question": "How much can I top-up to my card at a time?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/789", "question": "I didn't get as much cash as I asked for from the ATM, why?", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/829", "question": "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/869", "question": "How long will it take for my transaction to be completed?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/909", "question": "I just have one other card from the US. Is that okay?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/949", "question": "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/989", "question": "areas card is accpeted", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1029", "question": "I see my top-up was canceled, but why?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1069", "question": "I had a cheque deposited, but I still haven't seen the cash.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1109", "question": "I don't know where this transaction came from?", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1149", "question": "I want to change my address.", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1189", "question": "I do not wish to verify my identity.", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1229", "question": "I a having trouble proving my identity", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1269", "question": "I need my PIN", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1309", "question": "Is it possible to have both a Visa and a Mastercard from you?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1349", "question": "Can I transfer money to my credit card?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1389", "question": "Are there any hindrances to using a disposable virtual card?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1429", "question": "Someone else used my card!", "answer": "compromised_card"}
+{"task_id": "BANKING77/1469", "question": "I want to withdraw money, where can I go?", "answer": "atm_support"}
+{"task_id": "BANKING77/1509", "question": "There's a direct debit on my account that I didn't authorize", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1549", "question": "Is there a way to reset my passcode?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1589", "question": "Why didn't the ATM give me my money?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1629", "question": "Explain what the pending payment means?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1669", "question": "If I lost my phone, can someone use my account?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1709", "question": "I want this amount reversed out of my account.", "answer": "request_refund"}
+{"task_id": "BANKING77/1749", "question": "For what reason was my transfer declined?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1789", "question": "Why can't I see a recent refund in my statement?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1829", "question": "Do you know why my card payment is declined?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1869", "question": "I made a transfer 12 hours ago. Why is it still listed as pending?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1909", "question": "I want my account deleted!", "answer": "terminate_account"}
+{"task_id": "BANKING77/1949", "question": "My card is stuck in the ATM, what can I do?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1989", "question": "Why have I been charged twice for the same transaction?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2029", "question": "Why do you need to know where my money is coming from?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2069", "question": "How long does a funds transfer take from one back to another?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2109", "question": "What is the reason that my card payment was cancelled?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2149", "question": "Which cash machines will allow me to change my PIN?", "answer": "change_pin"}
+{"task_id": "BANKING77/2189", "question": "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2229", "question": "Why was my transfer charged fees?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2269", "question": "How do I get my salary through this account?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2309", "question": "Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed.", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2349", "question": "Are there ways to transfer money into my account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2389", "question": "help me find the top-up card's verification code?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2429", "question": "Can i have a card to my daughter?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2469", "question": "What can I pay with? Does cash work?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2509", "question": "What locations can a card be delivered to?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2549", "question": "My disposable virtual card is not working", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2589", "question": "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2629", "question": "I need a disposable virtual card, how do I get one?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2669", "question": "I don't think my top up is working correctly", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2709", "question": "Why doesn't it show that I did a balance transfer?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2749", "question": "What do I do if I notice a strange withdrawl in my statement?", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2789", "question": "Does it cost money for currency exchange services?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2829", "question": "Is it okay to use a bank card to top up", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2869", "question": "What is the activation process on my new card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2909", "question": "I thought cash withdrawals were free? Why have I been charged a fee? Also, how much is this fee?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2949", "question": "Next month my card will expire, do I need to order a new one?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2989", "question": "How do I top up? Can I use my apple watch?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3029", "question": "How do I go forth on verifying my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3069", "question": "In what countries do you do business?", "answer": "country_support"}
+{"task_id": "BANKING77/30", "question": "My card hasn't arrived yet.", "answer": "card_arrival"}
+{"task_id": "BANKING77/70", "question": "Where do I go if I want to link my new card?", "answer": "card_linking"}
+{"task_id": "BANKING77/110", "question": "Where did your guys exchange rates come from?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/150", "question": "the conversion value for my card payments is incorrect.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/190", "question": "For some reason my account's been charged an extra dollar.", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/230", "question": "Cash withdrawal still pending?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/270", "question": "What kind of currency can I hold money in?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/310", "question": "I need my card to come as soon as possible.", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/350", "question": "how do I top up my money automatically", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/390", "question": "The card I've got seems to be broken.", "answer": "card_not_working"}
+{"task_id": "BANKING77/430", "question": "Can this app help me exchange currencies?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/470", "question": "How do I report my card lost or stolen?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/510", "question": "will i be able to open an account for my daughter", "answer": "age_limit"}
+{"task_id": "BANKING77/550", "question": "My PIN is blocked, what do I do?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/590", "question": "It didnt work when I tried to pay contactless at the bus today. Why?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/630", "question": "Please tell me about SWIFT transfers at this bank.", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/670", "question": "My top up hasn't worked, it's been stuck in pending for the last couple hours", "answer": "pending_top_up"}
+{"task_id": "BANKING77/710", "question": "My transaction needs to be canceled.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/750", "question": "how much can i top up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/790", "question": "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/830", "question": "Is using my card free?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/870", "question": "I sent some money and the receiver can't access it.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/910", "question": "What are all the currencies and cards supported to use this?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/950", "question": "Please help me get a virtual card.", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/990", "question": "places i can use the card", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1030", "question": "Do you know if my top-up has been cancelled?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1070", "question": "A cheque deposit hasn't posted to my account, when will my balance update?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1110", "question": "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1150", "question": "how to change name", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1190", "question": "Why do I have to verify my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1230", "question": "How long will it take for my ID to verify?", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1270", "question": "Where can I find my PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1310", "question": "I like Mastercard better.", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1350", "question": "Who else can top up my account", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1390", "question": "How many disposable cards can I own?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1430", "question": "I believe someone is using my card without my agreement!", "answer": "compromised_card"}
+{"task_id": "BANKING77/1470", "question": "Where can I withdrawal my money?", "answer": "atm_support"}
+{"task_id": "BANKING77/1510", "question": "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1550", "question": "Can you help me reset my password?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1590", "question": "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1630", "question": "Why are my payments showing pending?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1670", "question": "I am not able to use the app since I forgot my phone at the hotel I was staying at.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1710", "question": "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "answer": "request_refund"}
+{"task_id": "BANKING77/1750", "question": "My transfer has been declined and I know it should have went through.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1790", "question": "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1830", "question": "Why was my Payment declined", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1870", "question": "Why does my transfer say \"pending\"?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1910", "question": "I am extremely unhappy with this app and want to get rid of my account?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1950", "question": "I was getting cash and can't get my card back.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1990", "question": "I see that I have been charged multiple times for the same transaction.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2030", "question": "How can I see where my money comes from?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2070", "question": "What would the approximate delivery date be if I transferred something urgently to China?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2110", "question": "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2150", "question": "I am in Austria right now. I need to change my PIN ASAP, so can I still do this from here?", "answer": "change_pin"}
+{"task_id": "BANKING77/2190", "question": "The account transfer I was trying to do failed.", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2230", "question": "Is there supposed to be a fee for the transfer I made?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2270", "question": "What if I need my salary in a different currency?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2310", "question": "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2350", "question": "I want to transfer from accounts in order to Top up. What are the steps necessary.", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2390", "question": "I don't understand why it says I have to verify the top-up.", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2430", "question": "Are there restrictions for ordering extra cards?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2470", "question": "How do I deposit cash into my account?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2510", "question": "Where can I receive my card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2550", "question": "How do I get my disposable virtual card to work?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2590", "question": "My ecchange rate was wrong for a cash transaction.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2630", "question": "How do disposable cards work?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2670", "question": "The app won't let me top up my account", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2710", "question": "I made a bank transfer a couple of hours ago from my UK account.  It hasn't appeared, can you check to make sure it went through?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2750", "question": "I don't recognise a cash withdrawal", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2790", "question": "Are there extra charges for exchanging currency?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2830", "question": "Any fee for topping up?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2870", "question": "I would like to get help from someone with activating my card.", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2910", "question": "More fees, this time for withdrawing my own cash. Why are you robbing me?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2950", "question": "The expiration date of my card is approaching .", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2990", "question": "Is it possible to use Apple Pay to put money in my account?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3030", "question": "What can I do to verify my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3070", "question": "I don't live in the UK.  Can I still get a card?", "answer": "country_support"}
+{"task_id": "BANKING77/31", "question": "I was expecting my new card and am wondering why I haven't received it yet?", "answer": "card_arrival"}
+{"task_id": "BANKING77/71", "question": "Is there a way to make my old card usable with the app?", "answer": "card_linking"}
+{"task_id": "BANKING77/111", "question": "How are you determining your exchange rates?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/151", "question": "The wrong exchange rate was used when I bought something with a foriegn currency.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/191", "question": "There is a transaction for $1 and I don't know why it was charged.", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/231", "question": "I received cash from the ATM earlier, but this shows up as pending in the app.  I've got the cash already.  How can this be still pending?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/271", "question": "Can I exchange currencies?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/311", "question": "When can I expect to receive my new card?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/351", "question": "Can I be topped up once I hit a certain balance?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/391", "question": "My card isn't working", "answer": "card_not_working"}
+{"task_id": "BANKING77/431", "question": "I would like to exchange some currency.", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/471", "question": "My card is lost! What do I do now?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/511", "question": "How old do I need to be to open an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/551", "question": "Can I reactivate my PIN?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/591", "question": "I am not able to do contactless.", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/631", "question": "Is there a fee for transfer top-up?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/671", "question": "It doesn't look like the top-up completed.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/711", "question": "I need to make an immediate cancellation related to a transfer. This was a mistake. Please assist quickly so this does not actually go through.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/751", "question": "what is the most i can top up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/791", "question": "I tried to take out cash but the amount isn't right, so what do I do?", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/831", "question": "Why was I charged an extra fee when using a card?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/871", "question": "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/911", "question": "What cards to do you support to top up.", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/951", "question": "Can I order a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/991", "question": "Can I make online purchases with my card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1031", "question": "has my top-up has been cancelled", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1071", "question": "I submitted a cash deposit to my account but it hasn't posted yet.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1111", "question": "I know I didn't make this payment showing up on my card, I don't remember this person at all.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1151", "question": "Can I change my information?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1191", "question": "what is the identity check?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1231", "question": "Why am I not able to verify my id?", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1271", "question": "When do I receive my PIN", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1311", "question": "Do you offer Visa or Mastercard?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1351", "question": "Why is my money gone right when I attempted to top up", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1391", "question": "How many virtual cards do I get?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1431", "question": "If I feel someone has my card information, can I get a new card?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1471", "question": "What are the ATMs that will accept this card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1511", "question": "I don't recognize a debit payment that was made and would like to find out about the payment.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1551", "question": "Can I reset my password?  I don't know what it is.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1591", "question": "The ATM isn't giving out any money.", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1631", "question": "My card is still pending, I've been waiting a while.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1671", "question": "Someone stole my phone.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1711", "question": "I want to reverse a purchase. Can I cancel it?", "answer": "request_refund"}
+{"task_id": "BANKING77/1751", "question": "Double check your funds may be declined", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1791", "question": "Where is my refund? I have been checking my account all day.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1831", "question": "They declined my card payment.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1871", "question": "How long can I expect a transfer to pend for?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1911", "question": "How do I delete my account?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1951", "question": "If my card is trapped in the ATM, what do I do?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1991", "question": "I was double charged", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2031", "question": "How can I check the source for my funds?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2071", "question": "I have to transfer something to China as fast as I can. How long will it take to arrive in China?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2111", "question": "Why was my card payment reverted?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2151", "question": "Where can I find instructions to change my PIN?", "answer": "change_pin"}
+{"task_id": "BANKING77/2191", "question": "My beneficiary is not allowed, please may I have answer as to why this is?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2231", "question": "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2271", "question": "I receive my salary in GBP. Do I need to configure this somehwere?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2311", "question": "My transfer did not seem to work.", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2351", "question": "How does a transfer work?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2391", "question": "Can I verify a top-up and what card is used?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2431", "question": "How can I get a second card for my daughter?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2471", "question": "Why can't I top up with a cheque?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2511", "question": "Where do you deliver cards by mail?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2551", "question": "How come my disposable virtual card used to pay for a gym subscription got rejected?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2591", "question": "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2631", "question": "Is there a disposable virtual card I can order?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2671", "question": "I'm not sure why my top up request was denied", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2711", "question": "My transfer is pending.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2751", "question": "Help!  My wallet was stolen and someone is taking money out.  I need this money!  What can I do?", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2791", "question": "I will need to exchange currencies frequently, will I be able to get a discount?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2831", "question": "Are there any fees for top ups?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2871", "question": "What is the process for activating my card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2911", "question": "I have never been charged a fee for cash withdrawal before. When did that change?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2951", "question": "How can I get a new card ASAP to replace an old, soon to expire one?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2991", "question": "My American Express is in my Apple Pay and the top up is failing, why?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3031", "question": "What do you need so I can verify my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3071", "question": "Where do you support?", "answer": "country_support"}
+{"task_id": "BANKING77/32", "question": "How do I know when my card will arrive?", "answer": "card_arrival"}
+{"task_id": "BANKING77/72", "question": "Can I reactivate a card I thought I lost?", "answer": "card_linking"}
+{"task_id": "BANKING77/112", "question": "I'm trying to figure out the current exchange rate.", "answer": "exchange_rate"}
+{"task_id": "BANKING77/152", "question": "I paid for something in foreign currency but noticed the exchange rate is incorrect.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/192", "question": "Can you help me with a weird charge?  It's a pound charge that never goes away from the statement view on the app I'm using.  It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/232", "question": "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/272", "question": "Do you work with all fiat currencies?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/312", "question": "I am waiting for my card to arrive.", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/352", "question": "Will it automatically top-up if there isn't much money left?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/392", "question": "My card suddenly quit working.", "answer": "card_not_working"}
+{"task_id": "BANKING77/432", "question": "Can I exchange between GBP and USD on the app?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/472", "question": "I'm in Spain and my stuff has been stolen. My card was with it and I need a new one shipped and the old one frozen.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/512", "question": "What age can sign up for services?", "answer": "age_limit"}
+{"task_id": "BANKING77/552", "question": "How do I reset my PIN?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/592", "question": "How do I use contactless payments?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/632", "question": "Can you tell me what the transfer policy is?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/672", "question": "Why does my top up say still pending when I used my card to do it.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/712", "question": "I made a mistake and need to cancel a transaction", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/752", "question": "Is there a limit to how high I can top-up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/792", "question": "I didn't receive all the cash I asked for", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/832", "question": "What fees apply when using a card?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/872", "question": "The person I sent money to hasn't gotten it yet!", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/912", "question": "Do you accept other currencies besides US Dollars?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/952", "question": "Where can I go to get a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/992", "question": "Does every place of business accept this card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1032", "question": "My top-up was revoked.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1072", "question": "I sent a cheque  a few days ago and nothing has happened to my account yet. Can you please check on this for me?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1112", "question": "Somebody used my card to make a purchase", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1152", "question": "I need to update my current address", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1192", "question": "What other methods are there to verify my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1232", "question": "It doesn't let me verify my identity.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1272", "question": "Help me find my card pin!", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1312", "question": "I would rather the Mastercard.", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1352", "question": "How do i transfer money using my credit card?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1392", "question": "What is the limit to disposable cards you can have?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1432", "question": "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1472", "question": "What ATMs will accept this type of card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1512", "question": "I am concerned about the security in my account and would like to make a dispute.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1552", "question": "How do I reset the passcode?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1592", "question": "Why was I declined getting cash?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1632", "question": "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1672", "question": "Someone stole my cards!", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1712", "question": "I am chatting about an order from a long while back.  I never got it to this day and am deeply upset by this!  I want all of my money back!  I just can not accept paying for something I never got.", "answer": "request_refund"}
+{"task_id": "BANKING77/1752", "question": "I can't transfer money from my account.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1792", "question": "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1832", "question": "Why has my card payment been declined?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1872", "question": "For how long will my transfer be pending?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1912", "question": "This company sucks! Can you delete my account?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1952", "question": "My card has been swallowed by an ATM", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1992", "question": "I have multiple charges on the same transaction.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2032", "question": "Where can I see the source of my money?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2072", "question": "How long to I have to wait for a transfer to reach my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2112", "question": "Why does the app revert a payment?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2152", "question": "I need to change my pin but I am on the road.", "answer": "change_pin"}
+{"task_id": "BANKING77/2192", "question": "Why couldn't I do a transfer to a beneficiary?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2232", "question": "Why was I charged a fee for a transfer?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2272", "question": "Do you know if I can use this for my salary?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2312", "question": "I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2352", "question": "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2392", "question": "Where do I go to get the code to verify the top up card?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2432", "question": "Where do I request another card?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2472", "question": "Can I send a cheque to do my top ups?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2512", "question": "How can I get a real-life card of my own?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2552", "question": "Payments from my disposable virtual card don't work", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2592", "question": "The see the rate applied to my transaction was wrong at the atm.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2632", "question": "Where can I get a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2672", "question": "Why can't I top up?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2712", "question": "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2752", "question": "There is a cash withdrawal transaction that I am unsure of.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2792", "question": "Is there a charge for a foreign currency exchange?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2832", "question": "What are the fees of using an international card to add money?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2872", "question": "How do I use my new card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2912", "question": "I was charged for a cash withdrawal.", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2952", "question": "I need a new card since my old one is about to expire.", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2992", "question": "How can I top-ff my account using my Apple Watch?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3032", "question": "What do I need to show who I am?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3072", "question": "Am I able to get a card in EU?", "answer": "country_support"}
+{"task_id": "BANKING77/33", "question": "I'm still waiting on my card to be delivered.", "answer": "card_arrival"}
+{"task_id": "BANKING77/73", "question": "How do I link my card", "answer": "card_linking"}
+{"task_id": "BANKING77/113", "question": "From where are you getting your exchange rates?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/153", "question": "The incorrect rate was used in my foreign purchase", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/193", "question": "What is the purpose of the extra fee that is showing up on my statement?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/233", "question": "Why does it say pending cash withdrawal on my statement?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/273", "question": "Can I hold money in multiple currencies?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/313", "question": "I need my card as soon as possible.", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/353", "question": "Is there any way to Auto top-up?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/393", "question": "I have tried to use my card several times and it does not work.", "answer": "card_not_working"}
+{"task_id": "BANKING77/433", "question": "Is there currency exchange on this app?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/473", "question": "I believe my credit card was stolen.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/513", "question": "How old do my kids have to be to use your service?", "answer": "age_limit"}
+{"task_id": "BANKING77/553", "question": "Can I unblock my pin?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/593", "question": "Help me with my contactless which isn't working.", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/633", "question": "Is a SWIFT transfer okay?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/673", "question": "Where is the money I topped off with?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/713", "question": "I made an error in payment yesterday and I need it fixed asap because it's for my rent tomorrow.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/753", "question": "Is there an amount limit to my top-up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/793", "question": "I just got $20 when I tried to get $100", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/833", "question": "Why do you charge for payments? Why aren't your charges clearly laid out in the agreement?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/873", "question": "When will my funds transfer?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/913", "question": "Can I use any currency to add money?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/953", "question": "Where are the virtual cards located?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/993", "question": "What places will accept my card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1033", "question": "Causes of top-up cancellation", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1073", "question": "Has the check I deposited cleared to I can get the cash?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1113", "question": "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1153", "question": "I have moved.  Where can I update my details?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1193", "question": "Do I need to verify my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1233", "question": "app doesnt think its me", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1273", "question": "Is PIN delivered separately?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1313", "question": "Please give me both a visa and a master card.", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1353", "question": "My friends want to top up my account", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1393", "question": "How many times can I use a disposable card?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1433", "question": "I think someone has access to my card numbers that shouldn't.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1473", "question": "Where can I find an ATM to use this card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1513", "question": "Why is there a direct debit I didn't make showing in the app?", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1553", "question": "What should I do if I forgot my passcode?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1593", "question": "I couldn't get cash at the atm", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1633", "question": "I bought some things this morning but the payment shows that it is pending", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1673", "question": "My phone is lost.  What do I do to prevent someone from using the app?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1713", "question": "I bought this item and was charged the wrong amount can I get a refund?", "answer": "request_refund"}
+{"task_id": "BANKING77/1753", "question": "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1793", "question": "My refund is missing", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1833", "question": "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1873", "question": "Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1913", "question": "I wish to close my account. I do not like the service you provide.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1953", "question": "I was taking out funds and was unable to regain my card.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1993", "question": "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2033", "question": "what is source of my funds, need to verify", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2073", "question": "How long is it going to take for my funds to show in my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2113", "question": "I did a payment but the app reverted it", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2153", "question": "How do I update the PIN on my account?", "answer": "change_pin"}
+{"task_id": "BANKING77/2193", "question": "Why would i not be able to do a transfer to a beneficiary?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2233", "question": "What extra charges are there?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2273", "question": "How do I get my paycheck through this?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2313", "question": "help me with my transfer", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2353", "question": "I want to use bank transfer for topping up my account. How is it handled?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2393", "question": "The top-up verification code is missing", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2433", "question": "Am I able to get a second card?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2473", "question": "Can I top up my account with a cheque?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2513", "question": "Where will I find my card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2553", "question": "My disposable virtual card was rejected by the merchant, please help?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2593", "question": "The rate of exchange isn't right for my cash withdrawal.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2633", "question": "Will I be able to get a disposable virtual card as well?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2673", "question": "My top-up has failed.", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2713", "question": "Where is my transfer from [country]?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2753", "question": "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2793", "question": "Is there a discount for frequently exchanging currencies?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2833", "question": "Is there a charge or discount if I use a European bank in a top up?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2873", "question": "I got my new card but I am not sure if it need s activated and how?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2913", "question": "Why did you charge me for a cash withdrawal?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2953", "question": "My card is about to expire.", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2993", "question": "can google pay be used to make a top-up", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3033", "question": "Do I need any kind of documentation for the identity check?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3073", "question": "What countries do you currently do business in?", "answer": "country_support"}
+{"task_id": "BANKING77/34", "question": "Does the card you sent have a way to track to it?", "answer": "card_arrival"}
+{"task_id": "BANKING77/74", "question": "Where do I need to go in the app to enter my card info?", "answer": "card_linking"}
+{"task_id": "BANKING77/114", "question": "Can you tell me the foreign exchange rate?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/154", "question": "Why was the exchange rate incorrect for an item I recently bought?", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/194", "question": "$1 extra has been charged on my statement, why is that?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/234", "question": "How long with my cash withdrawal stay pending for?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/274", "question": "How man currencies can I hold?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/314", "question": "I need it delivered by Saturday.", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/354", "question": "Can you explain where I can find the auto-top option?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/394", "question": "The card I have doesn't work.", "answer": "card_not_working"}
+{"task_id": "BANKING77/434", "question": "Can I change my currency from USD to EUR?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/474", "question": "How do I report a stolen card?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/514", "question": "What age do my kids need to be to use your service?", "answer": "age_limit"}
+{"task_id": "BANKING77/554", "question": "How do I unblock my PIN?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/594", "question": "How can I fix a problem where contactless isn't working?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/634", "question": "Will I be charged a fee if I receive a SEPA transfer", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/674", "question": "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/714", "question": "Cancel my last transfer", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/754", "question": "Is there a limit for top-ups?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/794", "question": "The right amount of cash was not sent to me.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/834", "question": "Why was I charged a fee when I paid with card?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/874", "question": "How long does it take for transfers to finish?  I sent funds to my pal, and she says that she has not gotten anything.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/914", "question": "Is my currency okay to add money with?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/954", "question": "I would like a virtual card- where can I purchase one?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/994", "question": "Can I use my card anywere?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1034", "question": "The app reverted what I topped up.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1074", "question": "How long does it take to process cheque deposits?", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1114", "question": "Some of my card payments look different than where I purchased products from. Why is that?", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1154", "question": "I want to change my name.", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1194", "question": "Do I need to verify my identity each time I wish to use my account?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1234", "question": "Why am I having trouble verifying my id?", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1274", "question": "I can not find my card pin.", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1314", "question": "Is it possible to receive a Visa and a MasterCard?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1354", "question": "Who can top up my accounts?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1394", "question": "What can I use a virtual disposable card for?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1434", "question": "I think my child used my card while I wasn't home.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1474", "question": "At which ATMs can I use this card?", "answer": "atm_support"}
+{"task_id": "BANKING77/1514", "question": "There is a direct debit I do not recognise in my statement", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1554", "question": "My passcode doesn't work", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1594", "question": "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1634", "question": "How long does it take to authorise a payment?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1674", "question": "Is there anything I need to do since my phone was stolen?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1714", "question": "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "answer": "request_refund"}
+{"task_id": "BANKING77/1754", "question": "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1794", "question": "Why doesn't a return show up im my account from a purchase I made?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1834", "question": "My card payment did not complete.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1874", "question": "Why is a money transfer not showing?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1914", "question": "Can you help me get rid of my account?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1954", "question": "What should I do with my atm that got stuck?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1994", "question": "I have a transaction that shows several times", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2034", "question": "Where do my funds come from?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2074", "question": "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2114", "question": "What happens if a merchant doesn't accept a payment?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2154", "question": "I need a new PIN.", "answer": "change_pin"}
+{"task_id": "BANKING77/2194", "question": "I want to transfer money to a beneficiery. Why can't I?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2234", "question": "I know that I am able to make transfers for free.  That was something that I valued.  After I bought something online from abroad I noticed that I got charged a fee?  What is this and can it be removed?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2274", "question": "can I transfer my salary if it's in a different currency?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2314", "question": "Says my transfer can't be completed?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2354", "question": "I checked my account today and it said I was out of money. How do I transfer money into my account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2394", "question": "How do I verify a top-up?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2434", "question": "If you send me more cards, are there any charges?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2474", "question": "I want to do a cash top-up", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2514", "question": "If I want a physical card, do I have to pay anything?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2554", "question": "My virtual card won't work.", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2594", "question": "I took out cash abroad and the exchange rate isn't correct.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2634", "question": "Hello! I need to order a disposable virtual card. Where can I do that at?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2674", "question": "Problems with top up", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2714", "question": "I made a bank transfer and my account balance did not show it.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2754", "question": "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2794", "question": "What is the cost for an exchange fee?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2834", "question": "Is their a fee for top ups?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2874", "question": "What are the steps to activating a new card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2914", "question": "I took cash and got charged a fee", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2954", "question": "My card is expiring shortly.  How much will it cost for a replacement, and how soon can I get it?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2994", "question": "How do I get the Top Up feature on my apple watch working?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3034", "question": "What will I need for identity verification?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3074", "question": "I'm not in the UK, can I get a card?", "answer": "country_support"}
+{"task_id": "BANKING77/35", "question": "I ordered a card and I still haven't received it. It's been two weeks. What can I do?", "answer": "card_arrival"}
+{"task_id": "BANKING77/75", "question": "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "answer": "card_linking"}
+{"task_id": "BANKING77/115", "question": "why do your exchange rates change", "answer": "exchange_rate"}
+{"task_id": "BANKING77/155", "question": "Why is my exchange rate wrong for an item I bought?", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/195", "question": "What is the extra  €1 fee in my statement", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/235", "question": "Where's accounting for my cash withdrawal?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/275", "question": "Besides USD what other currencies can I have?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/315", "question": "What's the U.S. Delivery time?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/355", "question": "What is the auto top up function and where can I find that at?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/395", "question": "My card doesn't accept any transaction at all. What's wrong??", "answer": "card_not_working"}
+{"task_id": "BANKING77/435", "question": "I think I want AUD and not GBP, can you help?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/475", "question": "Somebody has stolen my card, I need help please.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/515", "question": "How old do my children need to be to open an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/555", "question": "My card's frozen, what can I do?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/595", "question": "How do I use contactless pay?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/635", "question": "When topping up by transfer, will I be charged?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/675", "question": "Why is my top-up still pending?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/715", "question": "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/755", "question": "Is there a maximum i can top up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/795", "question": "The ATM didn't give me the the withdraw amount requested.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/835", "question": "There is a fee on my account. Why?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/875", "question": "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/915", "question": "What cards and currencies will suffice?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/955", "question": "When should I receive my virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/995", "question": "Will any business take this card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1035", "question": "Has my top up been reverted?", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1075", "question": "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1115", "question": "There is a strange payment on my statement. What should I do?", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1155", "question": "Should I just wait until the post office sends a change of address form?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1195", "question": "Can I use my account if the identity verification is not complete?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1235", "question": "I am having issues with identity verification", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1275", "question": "What do I need to do for a PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1315", "question": "What major card payments are accepted?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1355", "question": "show me how to top up with my card", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1395", "question": "Do you know what the restriction of the disposable cards are?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1435", "question": "What do I do if I think someone managed to get my card information?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1475", "question": "Are there certain ATMs that I can use this card at?", "answer": "atm_support"}
+{"task_id": "BANKING77/1515", "question": "I have a direct debit transaction I have not set up, but would like to .", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1555", "question": "Tell me how to reset the passcode.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1595", "question": "Why could I not choose cash at the ATM?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1635", "question": "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1675", "question": "I lost my phone!", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1715", "question": "What's the refund process?", "answer": "request_refund"}
+{"task_id": "BANKING77/1755", "question": "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1795", "question": "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1835", "question": "My card didn't work in one of the shops.", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1875", "question": "The transfer is coming up as pending the payment is due today. Will I be charged a fee?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1915", "question": "I don't find your services useful anymore, how do I delete my account?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1955", "question": "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1995", "question": "I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2035", "question": "How can I check the source of my fund?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2075", "question": "How long will it take for the transfer to reach my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2115", "question": "There was a canceled payment for my card.", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2155", "question": "Show me how to change my pin?", "answer": "change_pin"}
+{"task_id": "BANKING77/2195", "question": "Can you help with a transfer to an account", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2235", "question": "I transferred money and was charged and want to know why.", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2275", "question": "Can I get paid in a different currency?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2315", "question": "can you tell me why my transfer failed?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2355", "question": "How can I transfer money to my account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2395", "question": "I cannot locate the verification code for my top-up card. Please help me.", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2435", "question": "When trying to get more than one card is there a extra amount that needs to be paid?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2475", "question": "I have a cheque here, can I use it to top off my account?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2515", "question": "Where can cards be delivered?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2555", "question": "Tell me why my virtual disposable card won't work.", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2595", "question": "I used an ATM in a foreign currency but the rate applied is wrong!", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2635", "question": "where do I request a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2675", "question": "I really need money from my card today, but my card is getting declined. Please help!!", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2715", "question": "Where is my money? I transfered it and it isn't in my account.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2755", "question": "Cash I didn't get shows in my app.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2795", "question": "Will it cost more money if my currency needs to be exchanged?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2835", "question": "Can I top up using an international card", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2875", "question": "I would like to activate my card to use now, can you help me?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2915", "question": "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2955", "question": "What would the price be for an expired card replacement and how long will it take me to get it?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2995", "question": "How do I troubleshoot Google pay top up?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3035", "question": "Is there any way to verify who I am?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3075", "question": "If i'm not in the UK, can I still get a card?", "answer": "country_support"}
+{"task_id": "BANKING77/36", "question": "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "answer": "card_arrival"}
+{"task_id": "BANKING77/76", "question": "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "answer": "card_linking"}
+{"task_id": "BANKING77/116", "question": "What kind of foreign exchange rate will I get when I exchange my money?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/156", "question": "How can I check the exchange rate applied to my transaction?", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/196", "question": "It's been two weeks, why has the transaction for $1.00 not been reversed?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/236", "question": "My account was charged for a withdraw I tried to make that was decline.", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/276", "question": "How do I accept exchanges to EU?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/316", "question": "When will my card arrive?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/356", "question": "Is there a way to top-up automatically?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/396", "question": "How can i check if my card is working?", "answer": "card_not_working"}
+{"task_id": "BANKING77/436", "question": "How do I exchange currency?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/476", "question": "I cannot find my credit card.", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/516", "question": "How old does my kids need to be to open an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/556", "question": "How can I unlock the pin?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/596", "question": "How do I enable contactless pay?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/636", "question": "What us the fee to transfer money from my bank?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/676", "question": "Topping up my card is not working because I believe the top up is pending", "answer": "pending_top_up"}
+{"task_id": "BANKING77/716", "question": "I need help cancelling a transaction.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/756", "question": "How can I tell if there is a top-up limit?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/796", "question": "Why did I get less money than I asked for?", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/836", "question": "Why do you charge fees on card payments?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/876", "question": "How long until my friend receives my transaction?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/916", "question": "How can I use American Express to add funds to my account?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/956", "question": "I need to reorder my virtual card!", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/996", "question": "Will filling stations accept my card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1036", "question": "Im very upset as my top-up was canceled and I have no idea why.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1076", "question": "I deposited cash this morning and I am still waiting", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1116", "question": "I think there has been a purchase made that wasn't by me.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1156", "question": "I need to change my name what do I do?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1196", "question": "Why is it asking me to verify my identity", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1236", "question": "The app won't let me log in as myself.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1276", "question": "Why can't I find my PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1316", "question": "Is Visa or Mastercard available?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1356", "question": "I topped up my card but the money disappeared.", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1396", "question": "What are the limits for disposable virtual cards?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1436", "question": "I think someone copied the numbers on my card and is using them.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1476", "question": "Do you know the closest ATM?", "answer": "atm_support"}
+{"task_id": "BANKING77/1516", "question": "Someone has taken my money and I don't know who", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1556", "question": "I need a new passcode.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1596", "question": "My cash withdrawl was declined why?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1636", "question": "What does a pending transaction mean?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1676", "question": "I can't find my phone but it has all my credit card information.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1716", "question": "I want a refund for my purchase", "answer": "request_refund"}
+{"task_id": "BANKING77/1756", "question": "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1796", "question": "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back.  Thank you.", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1836", "question": "Card payment declined?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1876", "question": "I am still waiting for a money transfer to show", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1916", "question": "Please delete my account, this company is not working for me!", "answer": "terminate_account"}
+{"task_id": "BANKING77/1956", "question": "The ATM won't give back my card", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1996", "question": "There is more than one of the same transaction on my account.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2036", "question": "How can I see my source of funds?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2076", "question": "If my transfer is from Europe how long will it take?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2116", "question": "My transaction to pay for an item was returned to my account.", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2156", "question": "Please tell me which cash machines will allow me to change my pin.", "answer": "change_pin"}
+{"task_id": "BANKING77/2196", "question": "why isnt my account allowing transfers", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2236", "question": "I was charged for something I didn't expect", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2276", "question": "Is my salary eligible for this?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2316", "question": "Why didn't my transfer go through?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2356", "question": "I would like to transfer funds from one account to another.", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2396", "question": "How can I find the top-up verification code?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2436", "question": "Is it possible to give a second card for this account to my daughter?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2476", "question": "I want to top-up using cash", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2516", "question": "I need a physical card.", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2556", "question": "I need help getting the virtual card to work.", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2596", "question": "how do you determine your exchange rates because one of yours was off when i got cash", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2636", "question": "Can i get a throw away card", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2676", "question": "How do I know if my top up was unsuccessful?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2716", "question": "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2756", "question": "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2796", "question": "I would like to exchange currencies, but is there an extra charge to do so?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2836", "question": "What will happen if I want to add money using an international card? Will I run into any fees?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2876", "question": "How do I activate a new card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2916", "question": "I had a wrong fee charged at this ATM.", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2956", "question": "in china, need new card", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2996", "question": "How do I top up with Apple Pay?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3036", "question": "Is there any documentation needed for the identity check?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3076", "question": "How many countries do you support?", "answer": "country_support"}
+{"task_id": "BANKING77/37", "question": "Is there tracking info available?", "answer": "card_arrival"}
+{"task_id": "BANKING77/77", "question": "I already have one of your cards, how do I link them?", "answer": "card_linking"}
+{"task_id": "BANKING77/117", "question": "What is my foreign exchange rate?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/157", "question": "Your exchange rate is totally wrong for my card payment", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/197", "question": "What is the €1 fee for?", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/237", "question": "how long does it take to post atm with drawl", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/277", "question": "What kind of fiat currency can I used for holding and exchange?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/317", "question": "can I choose a date for delivery?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/357", "question": "Is there a top-up feature, if there isn't a lot of money left?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/397", "question": "Nothing goes through on my card.", "answer": "card_not_working"}
+{"task_id": "BANKING77/437", "question": "Can I use this app to change dollars into euros?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/477", "question": "Are you able to locate my card?", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/517", "question": "How young can someone be in order to open an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/557", "question": "Since my pin is blocked, would you help me unblock it?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/597", "question": "Do I need to make a regular payment before a contactless one?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/637", "question": "Do I get charged if i am getting money?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/677", "question": "When will my top-up process?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/717", "question": "I don't want the transaction to go through now", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/757", "question": "Do you have any restrictions to my top-up?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/797", "question": "I didn't get the right amount at the ATM.", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/837", "question": "I was charged a fee for a card payment. Why?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/877", "question": "Why hasn't my recipient received their money?", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/917", "question": "What cards and currencies are supported?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/957", "question": "Where can I get a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/997", "question": "Where am I able to use the card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1037", "question": "My top-up has been cancelled.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1077", "question": "Balance hasn't been updated following a cheque or cash deposit", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1117", "question": "There is a fraudulent charge on my statement.", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1157", "question": "How can I edit my personal details?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1197", "question": "Do I have to verify my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1237", "question": "Why can't I verify my identity?", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1277", "question": "Where is the card PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1317", "question": "Can you let me know if Visa is among the card scheme assignments?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1357", "question": "Why don't I see my top up in my wallet?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1397", "question": "What are the limits to using disposable virtual cards?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1437", "question": "What should I do if I think someone is using my card.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1477", "question": "Can I use this card at an ATM?", "answer": "atm_support"}
+{"task_id": "BANKING77/1517", "question": "I was charged on my account that shouldn't be there.", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1557", "question": "I don't have my access code for the app.", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1597", "question": "Is there a reason that the ATM declined my transaction?", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1637", "question": "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1677", "question": "How do I use the app if I don't have my phone with me?", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1717", "question": "How can I process a refund for something I purchased?", "answer": "request_refund"}
+{"task_id": "BANKING77/1757", "question": "Are there any restrictions causing my transfer to be declined?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1797", "question": "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1837", "question": "I tried using my card and it kept getting declined, Why?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1877", "question": "My transfer hasn't gone through yet.", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1917", "question": "I want to delete my account. I'm unhappy with the service you're providing.", "answer": "terminate_account"}
+{"task_id": "BANKING77/1957", "question": "I was at an ATM and it swallowed my card.", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1997", "question": "I have a duplicate payment showing", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2037", "question": "How do I become aware of where my funds come from?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2077", "question": "There is an important thing from China that I need to transfer. Approximately how long will this take?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2117", "question": "Someone stopped my payment", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2157", "question": "What steps do I need to take to change my card PIN?", "answer": "change_pin"}
+{"task_id": "BANKING77/2197", "question": "I want to buy cryptocurrency, but your app doesn't let me. Why?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2237", "question": "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee.  Why am I seeing this fee now?  I am not happy about this at all.", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2277", "question": "My salary is in GBP; how can I note this in the app?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2317", "question": "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2357", "question": "I'm trying to transfer money into my account.", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2397", "question": "I need help finding the verification code for my top-up card.", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2437", "question": "My daughter needs a card. Can I give her one of mine that's linked to my account?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2477", "question": "How can I top-up my card?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2517", "question": "What are the fees for a physical card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2557", "question": "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2597", "question": "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2637", "question": "how many transactions can i make with a disposable card", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2677", "question": "I'm pretty sure my top up failed. How do I fix this?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2717", "question": "Why doesn't my balance reflect my transfer", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2757", "question": "There is an ATM withdrawl in the app I don't recognize.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2797", "question": "Does it cost anything for exchanges?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2837", "question": "Are there any extra fees for adding money into the international card?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2877", "question": "I just got this card & I don't know how to activate it.", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2917", "question": "When I got cash, I'm pretty sure there was a glitch that overcharged me.", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2957", "question": "If my card is about to expire, do I need to order a new one?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2997", "question": "Why isn't my top up working using my saved American Express in ApplePay?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3037", "question": "What all am I required to show for the identity check?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3077", "question": "What countries do you do business in?", "answer": "country_support"}
+{"task_id": "BANKING77/38", "question": "What is the tracking number for the card you sent?", "answer": "card_arrival"}
+{"task_id": "BANKING77/78", "question": "How do I link my replacement card?", "answer": "card_linking"}
+{"task_id": "BANKING77/118", "question": "when does the rate get determined", "answer": "exchange_rate"}
+{"task_id": "BANKING77/158", "question": "The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed?", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/198", "question": "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/238", "question": "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/278", "question": "Do you support the exchange of EUR from my currency.", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/318", "question": "Can I make sure my card is delivered on a specific day?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/358", "question": "What is the highest limit for Auto Top?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/398", "question": "How do I find out why my card won't work?", "answer": "card_not_working"}
+{"task_id": "BANKING77/438", "question": "Can I exchange currencies with my account?", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/478", "question": "My card got stolen!", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/518", "question": "What is the youngest someone can be to open an account?", "answer": "age_limit"}
+{"task_id": "BANKING77/558", "question": "My PIN is not working and I need assistance.", "answer": "pin_blocked"}
+{"task_id": "BANKING77/598", "question": "How can I find out where my contactless works?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/638", "question": "Can you tell me the total cost of a transfer?", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/678", "question": "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "answer": "pending_top_up"}
+{"task_id": "BANKING77/718", "question": "Can I change the amount I made on a payment that I made to the payment is correct.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/758", "question": "As for limits are top ups included?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/798", "question": "did not receive correct cash upon withdrawal", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/838", "question": "Why was a charged a fee for using the card?", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/878", "question": "I am still awaiting the completion of the transaction.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/918", "question": "What currencies or cards do you support for topping up?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/958", "question": "Is there a way to obtain a virtual card?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/998", "question": "What can I use my card to pay for?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1038", "question": "On my last transaction it seem that my top-up was not successful.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1078", "question": "I tired to deposit some cash into my account but it's not there", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1118", "question": "What is the payment in my account that I did not do?", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1158", "question": "How do I change my address?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1198", "question": "Why do you need to know so much about me", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1238", "question": "Why can't I verify my id?", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1278", "question": "What is my card's PIN?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1318", "question": "Do you use Mastercard or Visa?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1358", "question": "Why can't I see the top-up amount I just added to my account?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1398", "question": "How many transactions can I do with one disposable card?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1438", "question": "Can I use app to freeze my card and dispute fraud?", "answer": "compromised_card"}
+{"task_id": "BANKING77/1478", "question": "Is there places where I can't withdraw money?", "answer": "atm_support"}
+{"task_id": "BANKING77/1518", "question": "There's a direct debit I wish to dispute", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1558", "question": "Can you tell me what to do to reset my passcode?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1598", "question": "The cash I tried to draw from the ATM was not approved.", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1638", "question": "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1678", "question": "I got mugged yesterday and can't use the app.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1718", "question": "I want to get an item refunded", "answer": "request_refund"}
+{"task_id": "BANKING77/1758", "question": "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1798", "question": "How long will it take to get my refund", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1838", "question": "How do you fix  my card payment?", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1878", "question": "I am confused as to why my transfer could still be pending.", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1918", "question": "Can you tell me how to close my account?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1958", "question": "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1998", "question": "I made a payment that got charged twice instead of once.", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2038", "question": "Where does all this money come from though?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2078", "question": "How long does a transfer take from china?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2118", "question": "If my card payment is cancelled, what should I do?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2158", "question": "How to change the PIN on my card?", "answer": "change_pin"}
+{"task_id": "BANKING77/2198", "question": "i tried to make a transfer to a beneficiary and it didn't go through", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2238", "question": "I got charged and extra fee when I transferred money so why was I charged?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2278", "question": "Can I get paid in another currency?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2318", "question": "Can you provide a reason as to why my transfer did not work?", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2358", "question": "I would like to transfer money from my other bank account into this one.", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2398", "question": "Is there a verification code for top-ups?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2438", "question": "My child needs a card, how can I add them to the account I currently have?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2478", "question": "Can I submit a check or cash payment?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2518", "question": "How do I get an actual card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2558", "question": "How do I make my virtual card work?", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2598", "question": "The cash withdrawal exchange rate is not correct.", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2638", "question": "What are disposable cards?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2678", "question": "why isnt top up working", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2718", "question": "My account balance has not gone up even though I just transferred money into it", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2758", "question": "A cash withdrawal is showing up that I didn't do.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2798", "question": "Can I exchange money from abroad without additional costs?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2838", "question": "What are the fees for top ups?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2878", "question": "I got my new card. How do I activate it?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2918", "question": "My account got charged for taking out cash, why did this happen?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2958", "question": "My card is about to expire. How do I get a new one?", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2998", "question": "How do I use the top up app with my apple watch?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3038", "question": "What do I do for the identity check?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3078", "question": "What are the countries you operate in.", "answer": "country_support"}
+{"task_id": "BANKING77/39", "question": "Where is the tracking number for the card you sent me?", "answer": "card_arrival"}
+{"task_id": "BANKING77/79", "question": "Can I link another card to my account?", "answer": "card_linking"}
+{"task_id": "BANKING77/119", "question": "What is the current exchange rate for me?", "answer": "exchange_rate"}
+{"task_id": "BANKING77/159", "question": "I go the wrong exchange rate applied to my purchase in a foreign country.", "answer": "card_payment_wrong_exchange_rate"}
+{"task_id": "BANKING77/199", "question": "Can you please check why I am having this extra fee on my statement.", "answer": "extra_charge_on_statement"}
+{"task_id": "BANKING77/239", "question": "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "answer": "pending_cash_withdrawal"}
+{"task_id": "BANKING77/279", "question": "What countries can I travel to and have access to their currencies?", "answer": "fiat_currency_support"}
+{"task_id": "BANKING77/319", "question": "Can I have it be delivered at a certain time?", "answer": "card_delivery_estimate"}
+{"task_id": "BANKING77/359", "question": "How do I enable auto-top up?", "answer": "automatic_top_up"}
+{"task_id": "BANKING77/399", "question": "Could it be that I deactivated my card, its not working?", "answer": "card_not_working"}
+{"task_id": "BANKING77/439", "question": "I would like to exchange currencies", "answer": "exchange_via_app"}
+{"task_id": "BANKING77/479", "question": "Help me please!  My card was stolen!", "answer": "lost_or_stolen_card"}
+{"task_id": "BANKING77/519", "question": "How old does one have to be to have an account with the bank?", "answer": "age_limit"}
+{"task_id": "BANKING77/559", "question": "Where can I get my PIN unblocked?", "answer": "pin_blocked"}
+{"task_id": "BANKING77/599", "question": "Should i reinstall the payment app?", "answer": "contactless_not_working"}
+{"task_id": "BANKING77/639", "question": "can i do a transfer with swift", "answer": "top_up_by_bank_transfer_charge"}
+{"task_id": "BANKING77/679", "question": "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "answer": "pending_top_up"}
+{"task_id": "BANKING77/719", "question": "Please help me!  I need to cancel a transaction.", "answer": "cancel_transfer"}
+{"task_id": "BANKING77/759", "question": "What are the top-up limits?", "answer": "top_up_limits"}
+{"task_id": "BANKING77/799", "question": "Will declined funds I tried to withdraw be returned to me?", "answer": "wrong_amount_of_cash_received"}
+{"task_id": "BANKING77/839", "question": "They charged me for paying with my card.", "answer": "card_payment_fee_charged"}
+{"task_id": "BANKING77/879", "question": "I transferred some money but the recipient is having trouble withdrawing.", "answer": "transfer_not_received_by_recipient"}
+{"task_id": "BANKING77/919", "question": "Which cards and currencies do you support?", "answer": "supported_cards_and_currencies"}
+{"task_id": "BANKING77/959", "question": "Can I have one of the virtual cards?", "answer": "getting_virtual_card"}
+{"task_id": "BANKING77/999", "question": "Who accepts my card?", "answer": "card_acceptance"}
+{"task_id": "BANKING77/1039", "question": "I'd like to know why my top-up was canceled please.", "answer": "top_up_reverted"}
+{"task_id": "BANKING77/1079", "question": "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "answer": "balance_not_updated_after_cheque_or_cash_deposit"}
+{"task_id": "BANKING77/1119", "question": "In my statement there is a payment that is I do not recognize", "answer": "card_payment_not_recognised"}
+{"task_id": "BANKING77/1159", "question": "What do I need to do to change the address on my account?", "answer": "edit_personal_details"}
+{"task_id": "BANKING77/1199", "question": "Why did I need to verfiy my identity?", "answer": "why_verify_identity"}
+{"task_id": "BANKING77/1239", "question": "for some reason I am having a problem with verifying my identity.", "answer": "unable_to_verify_identity"}
+{"task_id": "BANKING77/1279", "question": "where can user find pin?", "answer": "get_physical_card"}
+{"task_id": "BANKING77/1319", "question": "Is it possible to get a Visa here?", "answer": "visa_or_mastercard"}
+{"task_id": "BANKING77/1359", "question": "Are my friends able to top up my account?", "answer": "topping_up_by_card"}
+{"task_id": "BANKING77/1399", "question": "How many times can I use the disposable virtual card I have?", "answer": "disposable_card_limits"}
+{"task_id": "BANKING77/1439", "question": "Someone else is using my card, freeze it.", "answer": "compromised_card"}
+{"task_id": "BANKING77/1479", "question": "locations to withdraw money", "answer": "atm_support"}
+{"task_id": "BANKING77/1519", "question": "Why was my account deducted from a seller when I didn't approve of it?", "answer": "direct_debit_payment_not_recognised"}
+{"task_id": "BANKING77/1559", "question": "What is the code I need to get into the app?", "answer": "passcode_forgotten"}
+{"task_id": "BANKING77/1599", "question": "atm would not give me cash", "answer": "declined_cash_withdrawal"}
+{"task_id": "BANKING77/1639", "question": "I have a pending payment from stuff I bought this morning.", "answer": "pending_card_payment"}
+{"task_id": "BANKING77/1679", "question": "My things were stolen yesterday and I can't use any apps or anything, so I am going to need some help.", "answer": "lost_or_stolen_phone"}
+{"task_id": "BANKING77/1719", "question": "I need to cancel a purchase I made.", "answer": "request_refund"}
+{"task_id": "BANKING77/1759", "question": "I think my transfer was declined, but why?", "answer": "declined_transfer"}
+{"task_id": "BANKING77/1799", "question": "I should have received a refund however it is not showing on my statement", "answer": "Refund_not_showing_up"}
+{"task_id": "BANKING77/1839", "question": "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "answer": "declined_card_payment"}
+{"task_id": "BANKING77/1879", "question": "How long does it take for a money transfer to show?", "answer": "pending_transfer"}
+{"task_id": "BANKING77/1919", "question": "This company sucks! Can you terminate my account?", "answer": "terminate_account"}
+{"task_id": "BANKING77/1959", "question": "What happens if my card is stuck in the ATM?", "answer": "card_swallowed"}
+{"task_id": "BANKING77/1999", "question": "What are my remedies if I think I was charged twice for the same expense?", "answer": "transaction_charged_twice"}
+{"task_id": "BANKING77/2039", "question": "What do I need to do to verify the source of my funds?", "answer": "verify_source_of_funds"}
+{"task_id": "BANKING77/2079", "question": "When will money be available in my account?", "answer": "transfer_timing"}
+{"task_id": "BANKING77/2119", "question": "Why has payment been returned?", "answer": "reverted_card_payment?"}
+{"task_id": "BANKING77/2159", "question": "How can I change the PIN?  Do I have to go to a real bank?", "answer": "change_pin"}
+{"task_id": "BANKING77/2199", "question": "Why was a transfer to an account not allowed?", "answer": "beneficiary_not_allowed"}
+{"task_id": "BANKING77/2239", "question": "Can you explain the transfer fee to me?", "answer": "transfer_fee_charged"}
+{"task_id": "BANKING77/2279", "question": "Can I get my paycheck through here?", "answer": "receiving_money"}
+{"task_id": "BANKING77/2319", "question": "I tried to transfer money and it did not work.", "answer": "failed_transfer"}
+{"task_id": "BANKING77/2359", "question": "Can I use a bank transfer to refill my account?", "answer": "transfer_into_account"}
+{"task_id": "BANKING77/2399", "question": "What is the necessity of verifying the top up?", "answer": "verify_top_up"}
+{"task_id": "BANKING77/2439", "question": "my daughter needs a card, how do i add her?", "answer": "getting_spare_card"}
+{"task_id": "BANKING77/2479", "question": "Do you accept checks?", "answer": "top_up_by_cash_or_cheque"}
+{"task_id": "BANKING77/2519", "question": "Can I get a real card?", "answer": "order_physical_card"}
+{"task_id": "BANKING77/2559", "question": "virtual card is not working for me", "answer": "virtual_card_not_working"}
+{"task_id": "BANKING77/2599", "question": "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until  I arrive in Britain. Will a withdrawal involve extra charges?", "answer": "wrong_exchange_rate_for_cash_withdrawal"}
+{"task_id": "BANKING77/2639", "question": "what's the process for getting a disposable virtual card?", "answer": "get_disposable_virtual_card"}
+{"task_id": "BANKING77/2679", "question": "Can you tell me why my top up didn't work?", "answer": "top_up_failed"}
+{"task_id": "BANKING77/2719", "question": "When will I see my new balance after making my bank transfer?", "answer": "balance_not_updated_after_bank_transfer"}
+{"task_id": "BANKING77/2759", "question": "The app made a mistake and said I made a cash withdrawal.", "answer": "cash_withdrawal_not_recognised"}
+{"task_id": "BANKING77/2799", "question": "does it cost to exchange currencies?", "answer": "exchange_charge"}
+{"task_id": "BANKING77/2839", "question": "What are the top up charges for US cards?", "answer": "top_up_by_card_charge"}
+{"task_id": "BANKING77/2879", "question": "What do I need to do to activate my card?", "answer": "activate_my_card"}
+{"task_id": "BANKING77/2919", "question": "Why is there a fee for withdrawing?", "answer": "cash_withdrawal_charge"}
+{"task_id": "BANKING77/2959", "question": "I need to know the cost and when I will receive a new card to replace an old one.", "answer": "card_about_to_expire"}
+{"task_id": "BANKING77/2999", "question": "Google pay and top up, I want it, can I get it?", "answer": "apple_pay_or_google_pay"}
+{"task_id": "BANKING77/3039", "question": "What do I need to do to verify my identity?", "answer": "verify_my_identity"}
+{"task_id": "BANKING77/3079", "question": "Can the card be mailed and used in Europe?", "answer": "country_support"}