airbyte-agent-zendesk-chat 0.1.1__py3-none-any.whl

airbyte_agent_zendesk_chat-0.1.1.dist-info/METADATA

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+Metadata-Version: 2.4
+Name: airbyte-agent-zendesk-chat
+Version: 0.1.1
+Summary: Airbyte Zendesk-Chat Connector for AI platforms
+Project-URL: Homepage, https://github.com/airbytehq/airbyte-agent-connectors
+Project-URL: Documentation, https://docs.airbyte.com/ai-agents/
+Project-URL: Repository, https://github.com/airbytehq/airbyte-agent-connectors
+Project-URL: Issues, https://github.com/airbytehq/airbyte-agent-connectors/issues
+Author-email: Airbyte <contact@airbyte.io>
+License: Elastic-2.0
+Keywords: agent,ai,airbyte,api,connector,data-integration,llm,mcp,zendesk-chat
+Classifier: Development Status :: 3 - Alpha
+Classifier: Intended Audience :: Developers
+Classifier: License :: Other/Proprietary License
+Classifier: Operating System :: OS Independent
+Classifier: Programming Language :: Python :: 3
+Classifier: Programming Language :: Python :: 3.13
+Classifier: Topic :: Software Development :: Libraries :: Application Frameworks
+Classifier: Topic :: Software Development :: Libraries :: Python Modules
+Classifier: Typing :: Typed
+Requires-Python: >=3.13
+Requires-Dist: httpx>=0.24.0
+Requires-Dist: jinja2>=3.0.0
+Requires-Dist: jsonpath-ng>=1.6.1
+Requires-Dist: jsonref>=1.1.0
+Requires-Dist: opentelemetry-api>=1.37.0
+Requires-Dist: opentelemetry-sdk>=1.37.0
+Requires-Dist: pydantic>=2.0.0
+Requires-Dist: python-dotenv>=1.0.0
+Requires-Dist: pyyaml>=6.0
+Requires-Dist: segment-analytics-python>=2.2.0
+Description-Content-Type: text/markdown
+
+# Zendesk-Chat agent connector
+
+Zendesk Chat enables real-time customer support through live chat. This connector
+provides access to chat transcripts, agents, departments, shortcuts, triggers,
+and other chat configuration data for analytics and support insights.
+
+## Supported Entities
+- **accounts**: Account information and billing details
+- **agents**: Chat agents with roles and department assignments
+- **agent_timeline**: Agent activity timeline (incremental export)
+- **bans**: Banned visitors (IP and visitor-based)
+- **chats**: Chat transcripts with full conversation history (incremental export)
+- **departments**: Chat departments for routing
+- **goals**: Conversion goals for tracking
+- **roles**: Agent role definitions
+- **routing_settings**: Account-level routing configuration
+- **shortcuts**: Canned responses for agents
+- **skills**: Agent skills for skill-based routing
+- **triggers**: Automated chat triggers
+
+## Rate Limits
+Zendesk Chat API uses the `Retry-After` header for rate limit backoff.
+The connector handles this automatically.
+
+
+## Example questions
+
+The Zendesk-Chat connector is optimized to handle prompts like these.
+
+- Show me all chats from last week
+- List all agents in the support department
+- What are the most used chat shortcuts?
+- Show chat volume by department
+- List all banned visitors
+- What triggers are currently active?
+- Show agent activity timeline for today
+- List all departments with their settings
+
+## Unsupported questions
+
+The Zendesk-Chat connector isn't currently able to handle prompts like these.
+
+- Start a new chat session
+- Send a message to a visitor
+- Create a new agent
+- Update department settings
+- Delete a shortcut
+
+## Installation
+
+```bash
+uv pip install airbyte-agent-zendesk-chat
+```
+
+## Usage
+
+```python
+from airbyte_agent_zendesk_chat import ZendeskChatConnector, ZendeskChatAuthConfig
+
+connector = ZendeskChatConnector(
+  auth_config=ZendeskChatAuthConfig(
+    access_token="..."
+  )
+)
+result = await connector.accounts.get()
+```
+
+
+## Full documentation
+
+This connector supports the following entities and actions.
+
+| Entity | Actions |
+|--------|---------|
+| Accounts | [Get](./REFERENCE.md#accounts-get) |
+| Agents | [List](./REFERENCE.md#agents-list), [Get](./REFERENCE.md#agents-get) |
+| Agent Timeline | [List](./REFERENCE.md#agent-timeline-list) |
+| Bans | [List](./REFERENCE.md#bans-list), [Get](./REFERENCE.md#bans-get) |
+| Chats | [List](./REFERENCE.md#chats-list), [Get](./REFERENCE.md#chats-get) |
+| Departments | [List](./REFERENCE.md#departments-list), [Get](./REFERENCE.md#departments-get) |
+| Goals | [List](./REFERENCE.md#goals-list), [Get](./REFERENCE.md#goals-get) |
+| Roles | [List](./REFERENCE.md#roles-list), [Get](./REFERENCE.md#roles-get) |
+| Routing Settings | [Get](./REFERENCE.md#routing-settings-get) |
+| Shortcuts | [List](./REFERENCE.md#shortcuts-list), [Get](./REFERENCE.md#shortcuts-get) |
+| Skills | [List](./REFERENCE.md#skills-list), [Get](./REFERENCE.md#skills-get) |
+| Triggers | [List](./REFERENCE.md#triggers-list) |
+
+
+For detailed documentation on available actions and parameters, see this connector's [full reference documentation](./REFERENCE.md).
+
+For the service's official API docs, see the [Zendesk-Chat API reference](https://developer.zendesk.com/api-reference/live-chat/chat-api/introduction/).
+
+## Version information
+
+- **Package version:** 0.1.1
+- **Connector version:** 0.1.2
+- **Generated with Connector SDK commit SHA:** d6d3159205e21eefdcc8ade281c9a9839218ca5c

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