ysyt-react-agent-lib 1.2.16 → 1.2.17

package/dist/{ConsultModel-BIE_E7_R.mjs → ConsultModel-CDsikuyf.mjs}

@@ -1,6 +1,6 @@
-import { j as e, M as l, E as r, S as i, Y as d } from "./index-DExsNupU.mjs";
+import { j as e, M as l, E as r, S as i, Y as d } from "./index-Blx3FYDf.mjs";
 import { memo as m, useState as g, useEffect as x } from "react";
-import { M as p, T as j } from "./index-BVq1_8KS.mjs";
+import { M as p, T as j } from "./index-Lj8ylPE_.mjs";
 const E = m(({ open: t, onCallBack: a, queryFetch: o }) => {
   const [n, c] = g([]);
   return x(() => {

package/dist/{ConsultModel-Co1x-cuh.js → ConsultModel-DYdBdMgX.js}

@@ -1 +1 @@
-"use strict";Object.defineProperty(exports,Symbol.toStringTag,{value:"Module"});const e=require("./index-xVt94WPB.js"),s=require("react"),i=require("./index-BbyVD3EV.js"),c=s.memo(({open:n,onCallBack:r,queryFetch:x})=>{const[o,a]=s.useState([]);return s.useEffect(()=>{(async()=>{try{await x({success:t=>{a(t.data||[])}})}catch(t){console.log(t)}})()},[n]),e.jsxRuntimeExports.jsx(e.jsxRuntimeExports.Fragment,{children:e.jsxRuntimeExports.jsx(i.Modal,{open:n,title:"咨询",footer:!1,onCancel:()=>r(),children:e.jsxRuntimeExports.jsx(e.ModelBody,{children:o.length===0?e.jsxRuntimeExports.jsx(e.Empty,{image:e.Empty.PRESENTED_IMAGE_SIMPLE,description:"暂无咨询坐席"}):e.jsxRuntimeExports.jsx(e.Space,{wrap:!0,children:o.map(t=>e.jsxRuntimeExports.jsx(i.Tag,{color:"processing",onClick:()=>r(t.agent_no),children:e.jsxRuntimeExports.jsxs("div",{style:{display:"flex",alignItems:"center"},children:[e.jsxRuntimeExports.jsx(e.YsytIconSvg,{name:"zixun"}),e.jsxRuntimeExports.jsxs("span",{style:{marginLeft:10},children:["咨询坐席: ",t.agent_name]})]})},t.agent_no))})})})})});exports.default=c;
+"use strict";Object.defineProperty(exports,Symbol.toStringTag,{value:"Module"});const e=require("./index-CB4xbkQa.js"),s=require("react"),i=require("./index-M-NHEs_X.js"),c=s.memo(({open:n,onCallBack:r,queryFetch:x})=>{const[o,a]=s.useState([]);return s.useEffect(()=>{(async()=>{try{await x({success:t=>{a(t.data||[])}})}catch(t){console.log(t)}})()},[n]),e.jsxRuntimeExports.jsx(e.jsxRuntimeExports.Fragment,{children:e.jsxRuntimeExports.jsx(i.Modal,{open:n,title:"咨询",footer:!1,onCancel:()=>r(),children:e.jsxRuntimeExports.jsx(e.ModelBody,{children:o.length===0?e.jsxRuntimeExports.jsx(e.Empty,{image:e.Empty.PRESENTED_IMAGE_SIMPLE,description:"暂无咨询坐席"}):e.jsxRuntimeExports.jsx(e.Space,{wrap:!0,children:o.map(t=>e.jsxRuntimeExports.jsx(i.Tag,{color:"processing",onClick:()=>r(t.agent_no),children:e.jsxRuntimeExports.jsxs("div",{style:{display:"flex",alignItems:"center"},children:[e.jsxRuntimeExports.jsx(e.YsytIconSvg,{name:"zixun"}),e.jsxRuntimeExports.jsxs("span",{style:{marginLeft:10},children:["咨询坐席: ",t.agent_name]})]})},t.agent_no))})})})})});exports.default=c;

package/dist/{TransferModel-C7UX-wdd.js → TransferModel-BF1zRwpn.js}

@@ -1 +1 @@
-"use strict";Object.defineProperty(exports,Symbol.toStringTag,{value:"Module"});const e=require("./index-xVt94WPB.js"),t=require("react"),l=require("./index-BbyVD3EV.js"),m=t.memo(({open:o,onCallBack:n,queryFetch:u})=>{const[x,p]=t.useState([]),[r,c]=t.useState(0),[i,d]=t.useState(""),[j,a]=t.useState(!1);return t.useEffect(()=>{(async()=>{a(!0);try{await u({success:s=>{p(s.data||[])}})}catch(s){console.log(s)}a(!1)})()},[o]),e.jsxRuntimeExports.jsx(e.jsxRuntimeExports.Fragment,{children:e.jsxRuntimeExports.jsx(l.Modal,{open:o,title:"转接",footer:!1,onCancel:()=>n(),children:e.jsxRuntimeExports.jsxs(e.ModelBody,{children:[e.jsxRuntimeExports.jsx("div",{children:e.jsxRuntimeExports.jsx(e.Radio.Group,{options:[{label:"转接坐席",value:0},{label:"转接外线",value:1}],value:r,onChange:s=>c(s.target.value)})}),e.jsxRuntimeExports.jsx(e.Spin,{spinning:j,children:e.jsxRuntimeExports.jsxs("div",{style:{borderTop:"1px solid #eee",marginTop:10,paddingTop:10},children:[r===0&&e.jsxRuntimeExports.jsx(e.jsxRuntimeExports.Fragment,{children:x.length===0?e.jsxRuntimeExports.jsx(e.Empty,{image:e.Empty.PRESENTED_IMAGE_SIMPLE,description:"暂无转接坐席"}):e.jsxRuntimeExports.jsx(e.Space,{wrap:!0,children:x.map(s=>e.jsxRuntimeExports.jsx(l.Tag,{color:"processing",onClick:()=>n(s.agent_no,0),children:e.jsxRuntimeExports.jsxs("div",{style:{display:"flex",alignItems:"center"},children:[e.jsxRuntimeExports.jsx(e.YsytIconSvg,{name:"zixun"}),e.jsxRuntimeExports.jsxs("span",{style:{marginRight:10},children:["转接坐席: ",s.agent_name]})]})},s.agent_no))})}),r===1&&e.jsxRuntimeExports.jsxs("div",{style:{width:"100%",display:"flex",alignItems:"center",gap:"0 5px"},children:[e.jsxRuntimeExports.jsx(e.Input,{style:{flex:1},value:i,onChange:s=>d(s.target.value),placeholder:"请输入外线号码, 回车转接",onPressEnter:()=>{n(i,1)}}),e.jsxRuntimeExports.jsx(e.YsytIconSvg,{name:"boda",color:"#1D92E9",size:25,onClick:()=>{n(i,1)}})]})]})})]})})})});exports.default=m;
+"use strict";Object.defineProperty(exports,Symbol.toStringTag,{value:"Module"});const e=require("./index-CB4xbkQa.js"),t=require("react"),l=require("./index-M-NHEs_X.js"),m=t.memo(({open:o,onCallBack:n,queryFetch:u})=>{const[x,p]=t.useState([]),[r,c]=t.useState(0),[i,d]=t.useState(""),[j,a]=t.useState(!1);return t.useEffect(()=>{(async()=>{a(!0);try{await u({success:s=>{p(s.data||[])}})}catch(s){console.log(s)}a(!1)})()},[o]),e.jsxRuntimeExports.jsx(e.jsxRuntimeExports.Fragment,{children:e.jsxRuntimeExports.jsx(l.Modal,{open:o,title:"转接",footer:!1,onCancel:()=>n(),children:e.jsxRuntimeExports.jsxs(e.ModelBody,{children:[e.jsxRuntimeExports.jsx("div",{children:e.jsxRuntimeExports.jsx(e.Radio.Group,{options:[{label:"转接坐席",value:0},{label:"转接外线",value:1}],value:r,onChange:s=>c(s.target.value)})}),e.jsxRuntimeExports.jsx(e.Spin,{spinning:j,children:e.jsxRuntimeExports.jsxs("div",{style:{borderTop:"1px solid #eee",marginTop:10,paddingTop:10},children:[r===0&&e.jsxRuntimeExports.jsx(e.jsxRuntimeExports.Fragment,{children:x.length===0?e.jsxRuntimeExports.jsx(e.Empty,{image:e.Empty.PRESENTED_IMAGE_SIMPLE,description:"暂无转接坐席"}):e.jsxRuntimeExports.jsx(e.Space,{wrap:!0,children:x.map(s=>e.jsxRuntimeExports.jsx(l.Tag,{color:"processing",onClick:()=>n(s.agent_no,0),children:e.jsxRuntimeExports.jsxs("div",{style:{display:"flex",alignItems:"center"},children:[e.jsxRuntimeExports.jsx(e.YsytIconSvg,{name:"zixun"}),e.jsxRuntimeExports.jsxs("span",{style:{marginRight:10},children:["转接坐席: ",s.agent_name]})]})},s.agent_no))})}),r===1&&e.jsxRuntimeExports.jsxs("div",{style:{width:"100%",display:"flex",alignItems:"center",gap:"0 5px"},children:[e.jsxRuntimeExports.jsx(e.Input,{style:{flex:1},value:i,onChange:s=>d(s.target.value),placeholder:"请输入外线号码, 回车转接",onPressEnter:()=>{n(i,1)}}),e.jsxRuntimeExports.jsx(e.YsytIconSvg,{name:"boda",color:"#1D92E9",size:25,onClick:()=>{n(i,1)}})]})]})})]})})})});exports.default=m;

package/dist/{TransferModel-BXNCzgl_.mjs → TransferModel-DQLg8d-G.mjs}

@@ -1,6 +1,6 @@
-import { j as e, M as h, R as j, a as f, E as d, S as y, Y as c, I as v } from "./index-DExsNupU.mjs";
+import { j as e, M as h, R as j, a as f, E as d, S as y, Y as c, I as v } from "./index-Blx3FYDf.mjs";
 import { memo as E, useState as n, useEffect as T } from "react";
-import { M as I, T as M } from "./index-BVq1_8KS.mjs";
+import { M as I, T as M } from "./index-Lj8ylPE_.mjs";
 const _ = E(({ open: l, onCallBack: a, queryFetch: p }) => {
   const [o, g] = n([]), [t, x] = n(0), [r, m] = n(""), [u, i] = n(!1);
   return T(() => {

package/dist/{index-DExsNupU.mjs → index-Blx3FYDf.mjs}

@@ -11065,7 +11065,6 @@ class un {
       else if (o === it.CONSULT_TRANSFER_FAILED) ge.emit(oe.CONSULT_TRANSFER_FAILED, A.status);
       else if (o === it.CONSULT_TRANSFER_OFF_HOOK) j.updateDirection(bn.INCOMING), j.updateDisplayText(Zt.CALLING), ge.emit(oe.CONSULT_TRANSFER_OFF_HOOK), j.updateActionConfigs(Pi), j.updateIncomingIsAnswer(!0), j.updateConsultIsAnswer(!1);
       else if (o === it.INCOMING_CALL) {
-        if (X.sessionId !== A.session_id) return;
         clearTimeout(X.autoStateTimer), X.sessionId = A.session_id;
         try {
           await this.getCustomerInfo(A.trace_id || A.customer_phone);
@@ -11076,17 +11075,19 @@ class un {
           ge.emit(je.NOTIFICATION_CLICK, { customer_phone: A.customer_phone });
         }, X.browserAlertTime);
       } else if (o === it.INCOMING_CALL_OFF_HOOK) j.updateIncomingIsAnswer(!0), A.direction === 8 ? (j.updateActionConfigs(Pl), ge.emit(oe.INCOMING_CALL_IN_OFF_HOOK, { session_id: X.sessionId })) : (j.updateActionConfigs(Pi), ge.emit(oe.INCOMING_CALL_OFF_HOOK, { session_id: X.sessionId })), j.updateDisplayText(Zt.CALLING);
-      else if (o === it.INCOMING_CALL_END) if (j.updateDisplayText(""), A.device_type !== 1 && A.device_type !== 7 || A.agent_no !== X.agentInfo.agent_no) if (A.device_type === 2 && A.agent_no === X.agentInfo.agent_no) j.reset(), ge.emit(oe.OUR_SIDE_CONSULT_HANGUP, { session_id: A.session_id }), this.putAgentState(!0), j.updateActionConfigs(Kn);
-      else if (A.device_type === 2 && A.agent_no !== X.agentInfo.agent_no) j.updateDisplayText(Zt.CALLING), ge.emit(oe.OTHER_SIDE_CONSULT_HANGUP, { session_id: A.session_id }), j.updateActionConfigs(Ei);
-      else if (A.device_type === 3 && A.agent_no === X.agentInfo.agent_no) this.putAgentState(!0), j.reset(), ge.emit(oe.THREE_WAY_OUR_SIDE_HANGUP, { session_id: A.session_id }), j.updateActionConfigs(Kn);
-      else if (A.device_type === 4 && A.agent_no === X.agentInfo.agent_no) this.putAgentState(!0), j.reset(), ge.emit(oe.TRANSFER_END, { session_id: A.session_id }), j.updateActionConfigs(Kn);
-      else if (A.device_type === 4 && A.agent_no !== X.agentInfo.agent_no) {
-        ge.emit(oe.TRANSFER_FAILED, "未知原因"), ge.emit(je.FAIL_NOTIFICATION, "转接失败");
-        const d = j.get("direction");
-        d === bn.OUTGOING ? j.updateActionConfigs(Ei) : d === bn.INCOMING && j.updateActionConfigs(Pi);
-      } else A.device_type === 5 && A.agent_no === X.agentInfo.agent_no && (this.putAgentState(!0, 5), X.monitoredAgentNo = "", X.earSpeakAgent = "", j.reset(), ge.emit(oe.LISTEN_HANGUP, { session_id: A.session_id }), j.updateActionConfigs(Kn));
-      else this.putAgentState(!0), j.reset(), ge.emit(oe.INCOMING_CALL_END, { session_id: A.session_id }), j.updateActionConfigs(Kn);
-      else if (o === it.SATISFACTION_EVALUATION) a === 0 ? ge.emit(oe.SATISFACTION_EVALUATION_SUCCESS) : (ge.emit(oe.SATISFACTION_EVALUATION_FAILED, s), ge.emit(je.FAIL_NOTIFICATION, s));
+      else if (o === it.INCOMING_CALL_END) {
+        if (X.sessionId !== A.session_id) return;
+        if (j.updateDisplayText(""), A.device_type !== 1 && A.device_type !== 7 || A.agent_no !== X.agentInfo.agent_no) if (A.device_type === 2 && A.agent_no === X.agentInfo.agent_no) j.reset(), ge.emit(oe.OUR_SIDE_CONSULT_HANGUP, { session_id: A.session_id }), this.putAgentState(!0), j.updateActionConfigs(Kn);
+        else if (A.device_type === 2 && A.agent_no !== X.agentInfo.agent_no) j.updateDisplayText(Zt.CALLING), ge.emit(oe.OTHER_SIDE_CONSULT_HANGUP, { session_id: A.session_id }), j.updateActionConfigs(Ei);
+        else if (A.device_type === 3 && A.agent_no === X.agentInfo.agent_no) this.putAgentState(!0), j.reset(), ge.emit(oe.THREE_WAY_OUR_SIDE_HANGUP, { session_id: A.session_id }), j.updateActionConfigs(Kn);
+        else if (A.device_type === 4 && A.agent_no === X.agentInfo.agent_no) this.putAgentState(!0), j.reset(), ge.emit(oe.TRANSFER_END, { session_id: A.session_id }), j.updateActionConfigs(Kn);
+        else if (A.device_type === 4 && A.agent_no !== X.agentInfo.agent_no) {
+          ge.emit(oe.TRANSFER_FAILED, "未知原因"), ge.emit(je.FAIL_NOTIFICATION, "转接失败");
+          const d = j.get("direction");
+          d === bn.OUTGOING ? j.updateActionConfigs(Ei) : d === bn.INCOMING && j.updateActionConfigs(Pi);
+        } else A.device_type === 5 && A.agent_no === X.agentInfo.agent_no && (this.putAgentState(!0, 5), X.monitoredAgentNo = "", X.earSpeakAgent = "", j.reset(), ge.emit(oe.LISTEN_HANGUP, { session_id: A.session_id }), j.updateActionConfigs(Kn));
+        else this.putAgentState(!0), j.reset(), ge.emit(oe.INCOMING_CALL_END, { session_id: A.session_id }), j.updateActionConfigs(Kn);
+      } else if (o === it.SATISFACTION_EVALUATION) a === 0 ? ge.emit(oe.SATISFACTION_EVALUATION_SUCCESS) : (ge.emit(oe.SATISFACTION_EVALUATION_FAILED, s), ge.emit(je.FAIL_NOTIFICATION, s));
       else if (o === it.CONSULT_THREE_WAY) a !== 0 ? (ge.emit(oe.CONSULT_THREE_WAY_FAILED, s), ge.emit(je.FAIL_NOTIFICATION, s)) : a === 0 && j.updateIsMeeting(!0);
       else if (o === it.CONSULT_THREE_WAY_RESULT) A.status === "success" ? (j.updateDirection(bn.MEETING), j.updateDisplayText(Zt.MEETING), j.updateActionConfigs(Xw), ge.emit(oe.CONSULT_THREE_WAY_SUCCESS)) : (ge.emit(oe.CONSULT_THREE_WAY_FAILED, { conf_name: A.conf_name }), j.updateIsMeeting(!1));
       else if (o === it.TRANSFER_INCOMING_CALL) clearTimeout(X.autoStateTimer), A.agent_no === X.agentInfo.agent_no ? (j.updateDisplayText(Zt.TRANSFERRING), ge.emit(oe.TRANSFER_PROGRESS), j.updateActionConfigs([]), j.updateTransferIsAnswer(!0)) : (X.sessionId = A.session_id, ge.emit(oe.TRANSFER_INCOMING_CALL, { agent_no: A.agent_no, agent_name: A.agent_name, session_id: A.session_id }), j.updateIsCalling(!0), j.updateDirection(bn.TRANSFER), j.updateDisplayText(Zt.TRANSFER_INCOMING_CALL), j.updateActionConfigs(Ia), X.enableBrowserAlert && xo.show("📞 转接来电", `坐席 [${A.agent_no}] 正在转接...`, () => {
@@ -32811,7 +32812,7 @@ const kO = {
   空闲: 1,
   离线: 0,
   未注册: 4
-}, jO = _m(() => import("./ConsultModel-BIE_E7_R.mjs")), PO = _m(() => import("./TransferModel-BXNCzgl_.mjs")), gc = an.div`
+}, jO = _m(() => import("./ConsultModel-CDsikuyf.mjs")), PO = _m(() => import("./TransferModel-DQLg8d-G.mjs")), gc = an.div`
   width: 25px;
   height: 25px;
   background: ${({

package/dist/{index-xVt94WPB.js → index-CB4xbkQa.js}

@@ -160,7 +160,7 @@ React keys must be passed directly to JSX without using spread:
  * @author Chen, Yi-Cyuan [emn178@gmail.com]
  * @copyright Chen, Yi-Cyuan 2014-2023
  * @license MIT
- */Pl=T0,function(){var t="input is invalid type",e=typeof window=="object",n=e?window:{};n.JS_MD5_NO_WINDOW&&(e=!1);var r=!e&&typeof self=="object",i=!n.JS_MD5_NO_NODE_JS&&typeof process=="object"&&process.versions&&process.versions.node;i?n=bw:r&&(n=self);var o,A=!n.JS_MD5_NO_COMMON_JS&&Pl.exports,a=!n.JS_MD5_NO_ARRAY_BUFFER&&typeof ArrayBuffer<"u",s="0123456789abcdef".split(""),l=[128,32768,8388608,-2147483648],u=[0,8,16,24],d=["hex","array","digest","buffer","arrayBuffer","base64"],g="ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789+/".split(""),p=[];if(a){var V=new ArrayBuffer(68);o=new Uint8Array(V),p=new Uint32Array(V)}var v=Array.isArray;!n.JS_MD5_NO_NODE_JS&&v||(v=function(q){return Object.prototype.toString.call(q)==="[object Array]"});var m=ArrayBuffer.isView;!a||!n.JS_MD5_NO_ARRAY_BUFFER_IS_VIEW&&m||(m=function(q){return typeof q=="object"&&q.buffer&&q.buffer.constructor===ArrayBuffer});var C=function(q){var E=typeof q;if(E==="string")return[q,!0];if(E!=="object"||q===null)throw new Error(t);if(a&&q.constructor===ArrayBuffer)return[new Uint8Array(q),!1];if(!v(q)&&!m(q))throw new Error(t);return[q,!1]},w=function(q){return function(E){return new I(!0).update(E)[q]()}},S=function(q){var E,h=wf,y=wf.Buffer;return E=y.from&&!n.JS_MD5_NO_BUFFER_FROM?y.from:function(x){return new y(x)},function(x){if(typeof x=="string")return h.createHash("md5").update(x,"utf8").digest("hex");if(x==null)throw new Error(t);return x.constructor===ArrayBuffer&&(x=new Uint8Array(x)),v(x)||m(x)||x.constructor===y?h.createHash("md5").update(E(x)).digest("hex"):q(x)}},M=function(q){return function(E,h){return new f(E,!0).update(h)[q]()}};function I(q){if(q)p[0]=p[16]=p[1]=p[2]=p[3]=p[4]=p[5]=p[6]=p[7]=p[8]=p[9]=p[10]=p[11]=p[12]=p[13]=p[14]=p[15]=0,this.blocks=p,this.buffer8=o;else if(a){var E=new ArrayBuffer(68);this.buffer8=new Uint8Array(E),this.blocks=new Uint32Array(E)}else this.blocks=[0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0];this.h0=this.h1=this.h2=this.h3=this.start=this.bytes=this.hBytes=0,this.finalized=this.hashed=!1,this.first=!0}function f(q,E){var h,y=C(q);if(q=y[0],y[1]){var x,b=[],B=q.length,O=0;for(h=0;h<B;++h)(x=q.charCodeAt(h))<128?b[O++]=x:x<2048?(b[O++]=192|x>>>6,b[O++]=128|63&x):x<55296||x>=57344?(b[O++]=224|x>>>12,b[O++]=128|x>>>6&63,b[O++]=128|63&x):(x=65536+((1023&x)<<10|1023&q.charCodeAt(++h)),b[O++]=240|x>>>18,b[O++]=128|x>>>12&63,b[O++]=128|x>>>6&63,b[O++]=128|63&x);q=b}q.length>64&&(q=new I(!0).update(q).array());var N=[],F=[];for(h=0;h<64;++h){var j=q[h]||0;N[h]=92^j,F[h]=54^j}I.call(this,E),this.update(F),this.oKeyPad=N,this.inner=!0,this.sharedMemory=E}I.prototype.update=function(q){if(this.finalized)throw new Error("finalize already called");var E=C(q);q=E[0];for(var h,y,x=E[1],b=0,B=q.length,O=this.blocks,N=this.buffer8;b<B;){if(this.hashed&&(this.hashed=!1,O[0]=O[16],O[16]=O[1]=O[2]=O[3]=O[4]=O[5]=O[6]=O[7]=O[8]=O[9]=O[10]=O[11]=O[12]=O[13]=O[14]=O[15]=0),x)if(a)for(y=this.start;b<B&&y<64;++b)(h=q.charCodeAt(b))<128?N[y++]=h:h<2048?(N[y++]=192|h>>>6,N[y++]=128|63&h):h<55296||h>=57344?(N[y++]=224|h>>>12,N[y++]=128|h>>>6&63,N[y++]=128|63&h):(h=65536+((1023&h)<<10|1023&q.charCodeAt(++b)),N[y++]=240|h>>>18,N[y++]=128|h>>>12&63,N[y++]=128|h>>>6&63,N[y++]=128|63&h);else for(y=this.start;b<B&&y<64;++b)(h=q.charCodeAt(b))<128?O[y>>>2]|=h<<u[3&y++]:h<2048?(O[y>>>2]|=(192|h>>>6)<<u[3&y++],O[y>>>2]|=(128|63&h)<<u[3&y++]):h<55296||h>=57344?(O[y>>>2]|=(224|h>>>12)<<u[3&y++],O[y>>>2]|=(128|h>>>6&63)<<u[3&y++],O[y>>>2]|=(128|63&h)<<u[3&y++]):(h=65536+((1023&h)<<10|1023&q.charCodeAt(++b)),O[y>>>2]|=(240|h>>>18)<<u[3&y++],O[y>>>2]|=(128|h>>>12&63)<<u[3&y++],O[y>>>2]|=(128|h>>>6&63)<<u[3&y++],O[y>>>2]|=(128|63&h)<<u[3&y++]);else if(a)for(y=this.start;b<B&&y<64;++b)N[y++]=q[b];else for(y=this.start;b<B&&y<64;++b)O[y>>>2]|=q[b]<<u[3&y++];this.lastByteIndex=y,this.bytes+=y-this.start,y>=64?(this.start=y-64,this.hash(),this.hashed=!0):this.start=y}return this.bytes>4294967295&&(this.hBytes+=this.bytes/4294967296|0,this.bytes=this.bytes%4294967296),this},I.prototype.finalize=function(){if(!this.finalized){this.finalized=!0;var q=this.blocks,E=this.lastByteIndex;q[E>>>2]|=l[3&E],E>=56&&(this.hashed||this.hash(),q[0]=q[16],q[16]=q[1]=q[2]=q[3]=q[4]=q[5]=q[6]=q[7]=q[8]=q[9]=q[10]=q[11]=q[12]=q[13]=q[14]=q[15]=0),q[14]=this.bytes<<3,q[15]=this.hBytes<<3|this.bytes>>>29,this.hash()}},I.prototype.hash=function(){var q,E,h,y,x,b,B=this.blocks;this.first?E=((E=((q=((q=B[0]-680876937)<<7|q>>>25)-271733879|0)^(h=((h=(-271733879^(y=((y=(-1732584194^2004318071&q)+B[1]-117830708)<<12|y>>>20)+q|0)&(-271733879^q))+B[2]-1126478375)<<17|h>>>15)+y|0)&(y^q))+B[3]-1316259209)<<22|E>>>10)+h|0:(q=this.h0,E=this.h1,h=this.h2,E=((E+=((q=((q+=((y=this.h3)^E&(h^y))+B[0]-680876936)<<7|q>>>25)+E|0)^(h=((h+=(E^(y=((y+=(h^q&(E^h))+B[1]-389564586)<<12|y>>>20)+q|0)&(q^E))+B[2]+606105819)<<17|h>>>15)+y|0)&(y^q))+B[3]-1044525330)<<22|E>>>10)+h|0),E=((E+=((q=((q+=(y^E&(h^y))+B[4]-176418897)<<7|q>>>25)+E|0)^(h=((h+=(E^(y=((y+=(h^q&(E^h))+B[5]+1200080426)<<12|y>>>20)+q|0)&(q^E))+B[6]-1473231341)<<17|h>>>15)+y|0)&(y^q))+B[7]-45705983)<<22|E>>>10)+h|0,E=((E+=((q=((q+=(y^E&(h^y))+B[8]+1770035416)<<7|q>>>25)+E|0)^(h=((h+=(E^(y=((y+=(h^q&(E^h))+B[9]-1958414417)<<12|y>>>20)+q|0)&(q^E))+B[10]-42063)<<17|h>>>15)+y|0)&(y^q))+B[11]-1990404162)<<22|E>>>10)+h|0,E=((E+=((q=((q+=(y^E&(h^y))+B[12]+1804603682)<<7|q>>>25)+E|0)^(h=((h+=(E^(y=((y+=(h^q&(E^h))+B[13]-40341101)<<12|y>>>20)+q|0)&(q^E))+B[14]-1502002290)<<17|h>>>15)+y|0)&(y^q))+B[15]+1236535329)<<22|E>>>10)+h|0,E=((E+=((y=((y+=(E^h&((q=((q+=(h^y&(E^h))+B[1]-165796510)<<5|q>>>27)+E|0)^E))+B[6]-1069501632)<<9|y>>>23)+q|0)^q&((h=((h+=(q^E&(y^q))+B[11]+643717713)<<14|h>>>18)+y|0)^y))+B[0]-373897302)<<20|E>>>12)+h|0,E=((E+=((y=((y+=(E^h&((q=((q+=(h^y&(E^h))+B[5]-701558691)<<5|q>>>27)+E|0)^E))+B[10]+38016083)<<9|y>>>23)+q|0)^q&((h=((h+=(q^E&(y^q))+B[15]-660478335)<<14|h>>>18)+y|0)^y))+B[4]-405537848)<<20|E>>>12)+h|0,E=((E+=((y=((y+=(E^h&((q=((q+=(h^y&(E^h))+B[9]+568446438)<<5|q>>>27)+E|0)^E))+B[14]-1019803690)<<9|y>>>23)+q|0)^q&((h=((h+=(q^E&(y^q))+B[3]-187363961)<<14|h>>>18)+y|0)^y))+B[8]+1163531501)<<20|E>>>12)+h|0,E=((E+=((y=((y+=(E^h&((q=((q+=(h^y&(E^h))+B[13]-1444681467)<<5|q>>>27)+E|0)^E))+B[2]-51403784)<<9|y>>>23)+q|0)^q&((h=((h+=(q^E&(y^q))+B[7]+1735328473)<<14|h>>>18)+y|0)^y))+B[12]-1926607734)<<20|E>>>12)+h|0,E=((E+=((b=(y=((y+=((x=E^h)^(q=((q+=(x^y)+B[5]-378558)<<4|q>>>28)+E|0))+B[8]-2022574463)<<11|y>>>21)+q|0)^q)^(h=((h+=(b^E)+B[11]+1839030562)<<16|h>>>16)+y|0))+B[14]-35309556)<<23|E>>>9)+h|0,E=((E+=((b=(y=((y+=((x=E^h)^(q=((q+=(x^y)+B[1]-1530992060)<<4|q>>>28)+E|0))+B[4]+1272893353)<<11|y>>>21)+q|0)^q)^(h=((h+=(b^E)+B[7]-155497632)<<16|h>>>16)+y|0))+B[10]-1094730640)<<23|E>>>9)+h|0,E=((E+=((b=(y=((y+=((x=E^h)^(q=((q+=(x^y)+B[13]+681279174)<<4|q>>>28)+E|0))+B[0]-358537222)<<11|y>>>21)+q|0)^q)^(h=((h+=(b^E)+B[3]-722521979)<<16|h>>>16)+y|0))+B[6]+76029189)<<23|E>>>9)+h|0,E=((E+=((b=(y=((y+=((x=E^h)^(q=((q+=(x^y)+B[9]-640364487)<<4|q>>>28)+E|0))+B[12]-421815835)<<11|y>>>21)+q|0)^q)^(h=((h+=(b^E)+B[15]+530742520)<<16|h>>>16)+y|0))+B[2]-995338651)<<23|E>>>9)+h|0,E=((E+=((y=((y+=(E^((q=((q+=(h^(E|~y))+B[0]-198630844)<<6|q>>>26)+E|0)|~h))+B[7]+1126891415)<<10|y>>>22)+q|0)^((h=((h+=(q^(y|~E))+B[14]-1416354905)<<15|h>>>17)+y|0)|~q))+B[5]-57434055)<<21|E>>>11)+h|0,E=((E+=((y=((y+=(E^((q=((q+=(h^(E|~y))+B[12]+1700485571)<<6|q>>>26)+E|0)|~h))+B[3]-1894986606)<<10|y>>>22)+q|0)^((h=((h+=(q^(y|~E))+B[10]-1051523)<<15|h>>>17)+y|0)|~q))+B[1]-2054922799)<<21|E>>>11)+h|0,E=((E+=((y=((y+=(E^((q=((q+=(h^(E|~y))+B[8]+1873313359)<<6|q>>>26)+E|0)|~h))+B[15]-30611744)<<10|y>>>22)+q|0)^((h=((h+=(q^(y|~E))+B[6]-1560198380)<<15|h>>>17)+y|0)|~q))+B[13]+1309151649)<<21|E>>>11)+h|0,E=((E+=((y=((y+=(E^((q=((q+=(h^(E|~y))+B[4]-145523070)<<6|q>>>26)+E|0)|~h))+B[11]-1120210379)<<10|y>>>22)+q|0)^((h=((h+=(q^(y|~E))+B[2]+718787259)<<15|h>>>17)+y|0)|~q))+B[9]-343485551)<<21|E>>>11)+h|0,this.first?(this.h0=q+1732584193|0,this.h1=E-271733879|0,this.h2=h-1732584194|0,this.h3=y+271733878|0,this.first=!1):(this.h0=this.h0+q|0,this.h1=this.h1+E|0,this.h2=this.h2+h|0,this.h3=this.h3+y|0)},I.prototype.hex=function(){this.finalize();var q=this.h0,E=this.h1,h=this.h2,y=this.h3;return s[q>>>4&15]+s[15&q]+s[q>>>12&15]+s[q>>>8&15]+s[q>>>20&15]+s[q>>>16&15]+s[q>>>28&15]+s[q>>>24&15]+s[E>>>4&15]+s[15&E]+s[E>>>12&15]+s[E>>>8&15]+s[E>>>20&15]+s[E>>>16&15]+s[E>>>28&15]+s[E>>>24&15]+s[h>>>4&15]+s[15&h]+s[h>>>12&15]+s[h>>>8&15]+s[h>>>20&15]+s[h>>>16&15]+s[h>>>28&15]+s[h>>>24&15]+s[y>>>4&15]+s[15&y]+s[y>>>12&15]+s[y>>>8&15]+s[y>>>20&15]+s[y>>>16&15]+s[y>>>28&15]+s[y>>>24&15]},I.prototype.toString=I.prototype.hex,I.prototype.digest=function(){this.finalize();var q=this.h0,E=this.h1,h=this.h2,y=this.h3;return[255&q,q>>>8&255,q>>>16&255,q>>>24&255,255&E,E>>>8&255,E>>>16&255,E>>>24&255,255&h,h>>>8&255,h>>>16&255,h>>>24&255,255&y,y>>>8&255,y>>>16&255,y>>>24&255]},I.prototype.array=I.prototype.digest,I.prototype.arrayBuffer=function(){this.finalize();var q=new ArrayBuffer(16),E=new Uint32Array(q);return E[0]=this.h0,E[1]=this.h1,E[2]=this.h2,E[3]=this.h3,q},I.prototype.buffer=I.prototype.arrayBuffer,I.prototype.base64=function(){for(var q,E,h,y="",x=this.array(),b=0;b<15;)q=x[b++],E=x[b++],h=x[b++],y+=g[q>>>2]+g[63&(q<<4|E>>>4)]+g[63&(E<<2|h>>>6)]+g[63&h];return q=x[b],y+=g[q>>>2]+g[q<<4&63]+"=="},f.prototype=new I,f.prototype.finalize=function(){if(I.prototype.finalize.call(this),this.inner){this.inner=!1;var q=this.array();I.call(this,this.sharedMemory),this.update(this.oKeyPad),this.update(q),I.prototype.finalize.call(this)}};var R=function(){var q=w("hex");i&&(q=S(q)),q.create=function(){return new I},q.update=function(y){return q.create().update(y)};for(var E=0;E<d.length;++E){var h=d[E];q[h]=w(h)}return q}();R.md5=R,R.md5.hmac=function(){var q=M("hex");q.create=function(y){return new f(y)},q.update=function(y,x){return q.create(y).update(x)};for(var E=0;E<d.length;++E){var h=d[E];q[h]=M(h)}return q}(),A?Pl.exports=R:n.md5=R}();var Mw=T0.exports;const B0=(t,e)=>{const n=Date.now(),r=`${t}:${n}:${Mw.md5(`${e}${n}`)}`,i=new TextEncoder().encode(r);return btoa(String.fromCharCode(...i))},eu=t=>{if(/^\d+$/.test(t)||!t||typeof t!="string"||t.length%4!=0||!/^(?:[A-Za-z0-9+/]{4})*(?:[A-Za-z0-9+/]{2}==|[A-Za-z0-9+/]{3}=)?$/.test(t))return!1;try{const e=atob(t);return btoa(e)===t}catch{return!1}},ya="/v1/aicc/bmserver",br="/v1/aicc/ccs";let qo="",jd="",Pd="",Ll="";function O0(t){const e=B0(jd,Pd);return Iw.create({prefixUrl:`${qo}`,timeout:!1,headers:{Authorization:e,...t},hooks:{afterResponse:[async(n,r,i)=>{if(i.url.indexOf("heartbeat")!==-1)return i;const o=await i.clone().json();if(o.code!==0)throw new Error(JSON.stringify(o)||"请求失败");return i.json=async()=>o,i}]}})}async function Pn(t,e,n){const r=O0(n),i="api/"+t.replace(/^\/+/,"");return r.post(i,{json:e}).json()}class So{static requestPermission(){"Notification"in window&&Notification.permission==="default"&&Notification.requestPermission()}static async requestMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(n=>n.kind==="audioinput"&&n.label!=="")?null:await navigator.mediaDevices.getUserMedia({audio:!0})}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,n,r,i){if("Notification"in window&&Notification.permission==="granted"){const o=new Notification(e,{body:n,tag:`xy-global-notification${new Date().getTime()}`,renotify:!0});o.onclick=()=>{window.focus(),o.close(),r==null||r()},setTimeout(()=>o.close(),1e3*(i||3))}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>e.kind==="audioinput"&&e.label!=="")}catch(e){return console.warn("无法检查设备权限:",e),!1}}}const Ff=(t,e)=>Pn(`${br}/state/change?h=${e}`,t,{h:e}),Rw=()=>async function(t,e){const n=O0(),r=t.replace(/^\/+/,"");return n.post(r,{json:e}).json()}("/heartbeat",{}),xw=[],Ln=["call_number"],cs=["call_number"],Tw=["hangup"],Vi=["hold","hangup","mute","transfer","consult","satisfaction","dtmf"],Yl=["hold","hangup","mute","transfer","consult"],Qf=["consult_transfer","conference","consult_retrieve"],Bw=["hangup"],Ow=["hangup"],wa=["answer","reject"],Ui=["hangup","consult","transfer","hold","mute","satisfaction","dtmf"],kf=["hangup","whisper","force_insert","force_disconnect"],Dw=["hangup"],Nw=["hangup","cancel_whisper","force_insert"],Fw=["hangup"],Qw=["hangup"];class OA{constructor(){this.roleData={agentInfo:()=>{var e;if(!((e=_.agentInfo)!=null&&e.agent_no))throw new Error(JSON.stringify({code:1,msg:"请先登录"}))},requestInfo:e=>{if(!e.data)throw new Error(JSON.stringify({code:1,msg:'Parameter "data" is required'}))},changeDevice:e=>{if(!e)throw new Error(JSON.stringify({code:1,msg:'Parameter "device" is required'}));const{answer_devices:n}=_.agentInfo;if(!n.split(",").map(r=>Number(r)).includes(e))throw new Error(JSON.stringify({code:1,msg:"当前状态不支持"}))},changeState:(e,n)=>{if(!e)throw new Error(JSON.stringify({code:1,msg:'Parameter "state" is required'}));if(!n)throw new Error(JSON.stringify({code:1,msg:'Parameter "state_name" is required'}));if(e===2&&(n==="通话中"||n==="整理"))throw new Error(JSON.stringify({code:1,msg:"当前状态不支持"}));if(![1,2].includes(e))throw new Error(JSON.stringify({code:1,msg:"当前状态不支持"}))},setAgentExplicit:e=>{const{out_display_select_switch:n,out_display_data:r}=_.agentInfo;if(n!==1)throw new Error(JSON.stringify({code:1,msg:"当前坐席设置未开启允许指定外显"}));if(!e)throw new Error(JSON.stringify({code:1,msg:'Parameter "number" is required'}));if(!(r||"").split("#").includes(e))throw new Error(JSON.stringify({code:1,msg:"当前外显号码不存在"}))}},this.changeDevice=async e=>{try{if(P.get("isCalling"))throw new Error(JSON.stringify({code:1,msg:"当前正在通话中，请勿切换设备"}));this.roleData.agentInfo(),this.roleData.requestInfo(e);const{data:n,success:r}=e,{device:i}=n;i===1&&await OA.initRtcFn(),this.roleData.changeDevice(i);const{agent_no:o}=_.agentInfo;await(a=>Pn(`${br}/device/change`,a))({agent_no:o,answer_device:i}),P.updateAnswerDevice(i);const A=P.get("actionConfigs");P.updateActionConfigs(A),i===2&&_.stateObject.state===Rt.UNREGISTERED&&await this._changeState({data:{..._.stateBeforeChange,state_name:_.stateBeforeChange.state===Rt.IDLE?"空闲":"忙碌"}},"q"),r==null||r({code:0,msg:"请求成功"})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}}formatDate(e){return`${e.getFullYear()}-${String(e.getMonth()+1).padStart(2,"0")}-${String(e.getDate()).padStart(2,"0")} ${String(e.getHours()).padStart(2,"0")}:${String(e.getMinutes()).padStart(2,"0")}:${String(e.getSeconds()).padStart(2,"0")}`}static setInitRtcFn(e){this.initRtcFn=e}async _agentLogin(e){try{const r=await(n={agent_no:e},Pn(`${br}/agent/login`,n));_.agentInfo=r.data}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}var n}async _changeState(e,n){try{_.autoStateTimer&&(clearTimeout(_.autoStateTimer),_.autoStateTimer=null),this.roleData.agentInfo(),this.roleData.requestInfo(e);const{data:r,success:i}=e,{state:o,state_name:A}=r,{agent_no:a}=_.agentInfo;await Ff({agent_no:a,state_name:A,state:o},n),o===Rt.IDLE?P.updateActionConfigs(Ln):o===Rt.BUSY&&P.updateActionConfigs(cs),_.stateObject={state:o,state_name:A},i==null||i({code:0,msg:"请求成功"})}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async _getInCallCrmDetail(e){var n;try{const{phone:r}=e.data,i={};eu(r)?i.trace_id=r:i.phone=r.replace(/[\s\r\n-]+/g,"");const o=await(A=>Pn(`${ya}/crm/popups`,A))({...i});(n=e.success)==null||n.call(e,o)}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async changeState(e,n){try{if(P.get("isCalling"))throw new Error(JSON.stringify({code:1,msg:"当前正在通话中，请勿切换设备"}));_.autoStateTimer&&(clearTimeout(_.autoStateTimer),_.autoStateTimer=null),this.roleData.agentInfo(),this.roleData.requestInfo(e);const{data:r,success:i}=e,{state:o,state_name:A}=r;this.roleData.changeState(o,A);const{agent_no:a}=_.agentInfo;await Ff({agent_no:a,state_name:A,state:o},n),(_.stateObject.state===Rt.IDLE||_.stateObject.state===Rt.BUSY&&A!=="整理")&&(_.stateBeforeChange=_.stateObject),o===Rt.IDLE?P.updateActionConfigs(Ln):o===Rt.BUSY&&P.updateActionConfigs(cs),_.stateObject={state:o,state_name:A},i==null||i({code:0,msg:"请求成功"})}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async getIdleAgentList(e){var r;const{agent_no:n}=_.agentInfo;try{this.roleData.agentInfo();const i=await(o=>Pn(`${br}/agent/free`,o))({agent_no:n});(r=e.success)==null||r.call(e,i)}catch(i){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(i.message).msg),i}}async getAgentState(e){var n;try{const r=await Pn(`${ya}/agent/statecfg/list`,{}),i=(r.data||[]).filter(o=>o.enable===0).filter(o=>o.state!==0&&o.state!==3).filter(o=>o.state_name!=="通话中"&&o.state_name!=="整理"&&o.state_name!=="未注册"&&o.state_name!=="离线接听").map(o=>({state:o.state,state_name:o.state_name})).reverse();(n=e.success)==null||n.call(e,{...r,data:i})}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async setAgentExplicit(e){var n;try{this.roleData.agentInfo(),this.roleData.requestInfo(e),this.roleData.setAgentExplicit(e.data.number);const{agent_id:r}=_.agentInfo;await(i=>Pn(`${ya}/agent/update`,i))({agent_id:r,out_display_number:e.data.number}),P.updateSelectOutNumber(e.data.number),(n=e.success)==null||n.call(e,{code:0,msg:"请求成功"})}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async checkAgentLogin(e){var n;try{this.roleData.requestInfo(e);const{agent_no:r}=e.data;if(!r)throw new Error(JSON.stringify({code:1,msg:'Parameter "agent_no" is required'}));const i=await(o=>Pn(`${br}/agent/islogin`,o))({agent_no:r});(n=e.success)==null||n.call(e,i)}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async getCallRecord(e){try{this.roleData.agentInfo();const{success:n}=e,r=new Date,i=new Date(r.getFullYear(),r.getMonth(),r.getDate(),0,0,0),o=new Date(r.getFullYear(),r.getMonth(),r.getDate(),23,59,59),A=[this.formatDate(i),this.formatDate(o)],{agent_no:a}=_.agentInfo,s=await(g=>Pn(`${ya}/agent/recordpage`,g))({start_time:A[0],end_time:A[1],page_no:1,page_size:10,agent_no:a}),{code:l,msg:u,data:d}=s;n==null||n({code:l,msg:u,data:d})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async logout(e){this.roleData.agentInfo();try{const{agent_no:n}=_.agentInfo,{data:r,success:i}=e;await(o=>Pn(`${br}/agent/logout`,o))({...r,agent_no:n}),i==null||i({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async listenCall(e){try{const{agent_no:n}=_.agentInfo,{data:r,success:i}=e;if(this.roleData.agentInfo(),this.roleData.requestInfo(e),!r.monitored_agent_no)throw new Error(JSON.stringify({code:1,msg:'Parameter "monitored_agent_no" is required'}));await(o=>Pn(`${br}/call/monitor`,o))({...r,monitor_agent_no:n}),_.monitoredAgentNo=r.monitored_agent_no,i==null||i({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async earCall(e){try{const{agentInfo:n,monitoredAgentNo:r}=_,{agent_no:i}=n;this.roleData.agentInfo();const{success:o}=e;if(!r)throw new Error(JSON.stringify({code:1,msg:"当前未有监听坐席"}));await(A=>Pn(`${br}/call/whisper`,A))({monitored_agent_no:r,monitor_agent_no:i}),o==null||o({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async stopEarCall(e){try{const{agentInfo:n,earSpeakAgent:r}=_;if(!r)throw new Error(JSON.stringify({code:1,msg:"当前没有正在耳语的坐席"}));const{agent_no:i}=n;this.roleData.agentInfo();const{success:o}=e;await(A=>Pn(`${br}/call/stopwhisper`,A))({monitor_agent_no:i,monitored_agent_no:r}),o==null||o({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async forceInsert(e){try{const{agentInfo:n,monitoredAgentNo:r}=_,{agent_no:i}=n;this.roleData.agentInfo();const{success:o}=e;if(!r)throw new Error(JSON.stringify({code:1,msg:"当前未有监听坐席"}));await(A=>Pn(`${br}/call/bargein`,A))({monitored_agent_no:r,monitor_agent_no:i}),o==null||o({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async forceDisconnect(e){try{const{agentInfo:n,monitoredAgentNo:r}=_,{agent_no:i}=n;this.roleData.agentInfo();const{success:o}=e;if(!r)throw new Error(JSON.stringify({code:1,msg:"当前未有监听坐席"}));await(A=>Pn(`${br}/call/intercept`,A))({monitored_agent_no:r,monitor_agent_no:i}),o==null||o({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}}const kw=console.log,Uf=(...t)=>{_.logBuiltinEnabled&&kw(...t)};let ti=null;class ln{constructor(e,n){this.url=e,this.onOpenCallback=n,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new OA,this.sipClient=null,this.pendingMessages=new Map,this.initWebSocket()}static getInstance({url:e,sipClient:n,onOpen:r}){if(!ti){if(!e)throw new Error("WebSocket 尚未初始化");ti=new ln(e,r),ti.sipClient=n}return ti}setSipClient(e){this.sipClient=e}stateIdleChange(e){const{state:n}=_.stateObject;n!==Rt.IDLE&&this.apiClient._changeState({data:{..._.stateBeforeChange,state_name:_.stateBeforeChange.state===Rt.IDLE?"空闲":"忙碌"}},e)}inCallAutoAnswer(){const{soft_device_auto_answer:e,auto_answer_time:n}=_.agentInfo,r=e===1,i=P.get("direction");if(r&&i===yn.INCOMING){const o=Number(n)||0;o>0&&(_.autoAnswerTimer=setTimeout(()=>{var A;(A=this.sipClient)==null||A.answerCall(),_.autoAnswerTimer=null},1e3*o-500))}}async getCustomerInfo(e){try{await this.apiClient._getInCallCrmDetail({data:{phone:e},success:n=>{P.updateCustomerInfo(n.data||{phone:n.data.phone,is_vip:0,customer_name:"未知客户",city:"未知",province:"未知",contact_count:0,in_contact_count:0,trace_id:n.data.trace_id,contact_count_month:0,in_contact_count_month:0})}})}catch{}}putAgentState(e,n){if(!e)return;if(n===5)return void this.stateIdleChange("device_type5");_.sessionId="";const{post_call_process_time:r}=_.agentInfo,i=r||0;if(_.autoStateTimer&&(clearTimeout(_.autoStateTimer),_.autoStateTimer=null),P.updateCustomerInfo(void 0),i>0){const{state:o}=_.stateObject;if(o===Rt.IDLE)return;this.apiClient._changeState({data:{state:Rt.BUSY,state_name:"整理"}},"ez"),_.autoStateTimer=setTimeout(()=>{_.autoStateTimer=null,this.stateIdleChange(`delay${i}`)},1e3*i)}else this.stateIdleChange("delay0")}stateBusyChange(){_.sessionId="",clearTimeout(_.autoStateTimer),P.updateCustomerInfo(void 0),this.apiClient._changeState({data:{state:Rt.BUSY,state_name:"忙碌"}},"dm")}initWebSocket(){var n;if(((n=this.ws)==null?void 0:n.readyState)===1||!P.get("isNextState")||this.manualClose)return;const e=B0(jd,Pd);this.ws=new WebSocket(this.url+e),this.ws.onopen=()=>{const r=new Date().getTime();this.sendMessage({type:0,msg_id:r}),this.pendingMessages.set(r,performance.now()),this.startHeartbeat(),this.manualClose=!1,this.onOpenCallback&&this.onOpenCallback()},this.ws.onmessage=async r=>{var u;const i=JSON.parse(r.data),{type:o,data:A,code:a,msg:s,msg_id:l}=i;if(o===0&&l){const d=this.pendingMessages.get(l),g=performance.now()-d;_.latency=parseFloat(g.toFixed(2)),this.pendingMessages.delete(l)}if(o!==0&&Uf("%cWebSocket 收到消息:","color: blue; font-weight: bold;",i),o!==rt.OUT_CALL&&o!==rt.PREVIEW_OUT_CALL||(a!==0?(P.reset(),ge.emit(oe.OUT_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s),P.updateActionConfigs(Ln),setTimeout(()=>{P.updateCustomerInfo(void 0)},500),this.stateIdleChange("h")):a===0&&(ge.emit(oe.OUT_SUCCESS),clearTimeout(_.autoStateTimer))),o===rt.AGENT_STATE){const{state:d,state_name:g}=A;_.stateObject={state:d,state_name:g},(u=_.stateBeforeChange)!=null&&u.state||_.stateObject.state!==Rt.IDLE&&(_.stateObject.state!==Rt.BUSY||g==="整理")||(_.stateBeforeChange=_.stateObject),g==="振铃中"&&P.updateDisplayText(Ht.AGENT_RINGING);const p=P.get("isCalling");d!==Rt.UNREGISTERED||p||P.updateActionConfigs(xw),d===Rt.IDLE&&_.stateObject.state===Rt.UNREGISTERED&&P.updateActionConfigs(Ln),ge.emit(oe.AGENT_STATE,{state:d,state_name:g})}else if(o===rt.OUT_CALL_INCOMING_CALL){try{await this.getCustomerInfo(A.trace_id||A.customer_phone)}catch(d){console.error(d)}A.preview_task_id?ge.emit(oe.PREVIEW_OUT_INCOMING_CALL,{customer_phone:A.customer_phone,session_id:A.session_id,preview_task_id:A.preview_task_id,trace_id:A.trace_id}):A.direction===1?ge.emit(oe.OUT_INCOMING_CALL,{customer_phone:A.customer_phone,session_id:A.session_id,trace_id:A.trace_id}):A.direction===8&&ge.emit(oe.INTERNAL_OUT_INCOMING_CALL,{customer_phone:A.customer_phone,session_id:A.session_id,trace_id:A.trace_id}),_.sessionId=A.session_id,P.updateActionConfigs(Tw,A.direction!==8)}else if(o===rt.OUT_CALL_END){if(_.sessionId!==A.session_id)return;if(P.updateDisplayText(""),A.device_type===1&&A.agent_no===_.agentInfo.agent_no)P.reset(),ge.emit(oe.OUT_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln),this.putAgentState(!0);else if(A.device_type===2&&A.agent_no===_.agentInfo.agent_no)P.reset(),ge.emit(oe.OUR_SIDE_CONSULT_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln),this.putAgentState(!0);else if(A.device_type===2&&A.agent_no!==_.agentInfo.agent_no)P.get("isCalling")&&(P.updateDisplayText(Ht.CALLING),ge.emit(oe.OTHER_SIDE_CONSULT_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Vi));else if(A.device_type===3&&A.agent_no===_.agentInfo.agent_no)P.reset(),ge.emit(oe.THREE_WAY_OUR_SIDE_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln),this.putAgentState(!0);else if(A.device_type===4&&A.agent_no===_.agentInfo.agent_no)P.reset(),ge.emit(oe.TRANSFER_END,{session_id:A.session_id}),P.updateActionConfigs(Ln),this.putAgentState(!0);else if(A.device_type===4&&A.agent_no!==_.agentInfo.agent_no){ge.emit(oe.TRANSFER_FAILED,"未知原因"),ge.emit(Ge.FAIL_NOTIFICATION,"转接失败");const d=P.get("direction");d===yn.OUTGOING?P.updateActionConfigs(Vi):d===yn.INCOMING&&P.updateActionConfigs(Ui)}else A.device_type===5&&A.agent_no===_.agentInfo.agent_no&&(_.monitoredAgentNo="",_.earSpeakAgent="",P.reset(),ge.emit(oe.LISTEN_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln),this.putAgentState(!0,5))}else if(o===rt.OUT_CALL_RINGING)A.type===1&&(ge.emit(oe.OUT_RINGING,{session_id:_.sessionId,type:A.type}),P.updateDisplayText(Ht.RINGING));else if(o===rt.OUT_CALL_ANSWER)clearTimeout(_.autoStateTimer),P.updateIsCalling(!0),P.updateOutCallIsAnswer(!0),P.updateDisplayText(Ht.CALLING),A.direction===8?(ge.emit(oe.INTERNAL_OUT_OFF_ANSWER,{session_id:_.sessionId}),P.updateActionConfigs(Yl)):(ge.emit(oe.OUT_OFF_ANSWER,{session_id:_.sessionId}),P.updateActionConfigs(Vi));else if(o===rt.CONSULT_RINGING)ge.emit(oe.CONSULT_RINGING,{session_id:A.session_id}),P.updateDisplayText(Ht.AGENT_RINGING),P.updateActionConfigs([]),clearTimeout(_.autoStateTimer);else if(o===rt.CONSULT_ANSWER)ge.emit(oe.CONSULT_OFF_HOOK,{session_id:A.session_id}),P.updateConsultIsAnswer(!0),P.updateDisplayText(Ht.CONSULTING),P.updateActionConfigs(Qf);else if(o===rt.CONSULT_FAIL)ge.emit(oe.CONSULT_FAILED,{custom_reason:A.custom_reason}),P.updateDisplayText(Ht.CALLING),P.updateActionConfigs(Vi);else if(o===rt.CONSULT_CALL_IN)ge.emit(oe.CONSULT_INCOMING,{agent_no:A.agent_no,agent_mane:A.agent_name,session_id:A.session_id}),_.sessionId=A.session_id,P.updateIsCalling(!0),P.updateDirection(yn.CONSULT),P.updateDisplayText(Ht.CONSULT_CALL_IN),P.updateActionConfigs(wa),_.enableBrowserAlert&&So.show("📞 咨询来电",`坐席 [${A.agent_name}] 正在咨询...`,()=>{ge.emit(Ge.NOTIFICATION_CLICK,{agent_mane:A.agent_name,agent_no:A.agent_no})},_.browserAlertTime);else if(o===rt.CONSULT_CALL_IN_SUCCESS)ge.emit(oe.CONSULT_CALL_IN_SUCCESS,{session_id:A.session_id}),P.updateConsultIsAnswer(!0),P.updateDisplayText(Ht.CALLING),P.updateActionConfigs(Bw);else if(o===rt.CONSULT_RETURN_CALL_SUCCESS)A.status==="success"?(P.updateConsultIsAnswer(!1),ge.emit(oe.CONSULT_RETURN_CALL_SUCCESS),P.updateDisplayText(Ht.CALLING),ge.emit(oe.OTHER_SIDE_CONSULT_HANGUP),P.updateActionConfigs(Vi)):ge.emit(Ge.FAIL_NOTIFICATION,"媒体失败");else if(o===rt.MUTE)a===0?(P.updateIsMuted(!0),ge.emit(oe.MUTE_SUCCESS),P.updateDisplayText(Ht.MUTING)):(ge.emit(oe.MUTE_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.UNMUTE)a===0?(P.updateIsMuted(!1),ge.emit(oe.UNMUTE_SUCCESS),P.updateDisplayText(Ht.CALLING)):(ge.emit(oe.UNMUTE_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.CALL_HOLD)a===0?(P.updateIsHold(!0),P.updateDisplayText(Ht.HOLDING),ge.emit(oe.HOLD_SUCCESS)):(ge.emit(oe.HOLD_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.CALL_UNHOLD)a===0?(P.updateDisplayText(Ht.CALLING),P.updateIsHold(!1),ge.emit(oe.UNHOLD_SUCCESS)):(ge.emit(oe.UNHOLD_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.CONSULT_TRANSFER)a===0?ge.emit(oe.CONSULT_TRANSFER_SUCCESS):(ge.emit(oe.CONSULT_TRANSFER_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.CONSULT_TRANSFER_FAILED)ge.emit(oe.CONSULT_TRANSFER_FAILED,A.status);else if(o===rt.CONSULT_TRANSFER_OFF_HOOK)P.updateDirection(yn.INCOMING),P.updateDisplayText(Ht.CALLING),ge.emit(oe.CONSULT_TRANSFER_OFF_HOOK),P.updateActionConfigs(Ui),P.updateIncomingIsAnswer(!0),P.updateConsultIsAnswer(!1);else if(o===rt.INCOMING_CALL){if(_.sessionId!==A.session_id)return;clearTimeout(_.autoStateTimer),_.sessionId=A.session_id;try{await this.getCustomerInfo(A.trace_id||A.customer_phone)}catch(d){console.error(d)}P.updateIsCalling(!0),P.updateDirection(yn.INCOMING),P.updateDisplayText(Ht.INCOMING_CALL),this.inCallAutoAnswer(),A.direction===1&&ge.emit(oe.INCOMING_CALL,{customer_phone:A.customer_phone,trace_id:A.trace_id,session_id:A.session_id}),A.direction===8&&ge.emit(oe.INCOMING_CALL_IN,{customer_phone:A.customer_phone,trace_id:A.trace_id,session_id:A.session_id}),A.direction===3&&ge.emit(oe.PREDICT_INCOMING_CALL,{customer_phone:A.customer_phone,trace_id:A.trace_id,session_id:A.session_id}),A.direction===6&&ge.emit(oe.DUAL_CALL_INCOMING_CALL,{customer_phone:A.customer_phone,trace_id:A.trace_id,session_id:A.session_id}),P.updateActionConfigs(wa),_.enableBrowserAlert&&So.show("📞 客户来电",`客户 [${A.customer_phone}] 正在呼入...`,()=>{ge.emit(Ge.NOTIFICATION_CLICK,{customer_phone:A.customer_phone})},_.browserAlertTime)}else if(o===rt.INCOMING_CALL_OFF_HOOK)P.updateIncomingIsAnswer(!0),A.direction===8?(P.updateActionConfigs(Yl),ge.emit(oe.INCOMING_CALL_IN_OFF_HOOK,{session_id:_.sessionId})):(P.updateActionConfigs(Ui),ge.emit(oe.INCOMING_CALL_OFF_HOOK,{session_id:_.sessionId})),P.updateDisplayText(Ht.CALLING);else if(o===rt.INCOMING_CALL_END)if(P.updateDisplayText(""),A.device_type!==1&&A.device_type!==7||A.agent_no!==_.agentInfo.agent_no)if(A.device_type===2&&A.agent_no===_.agentInfo.agent_no)P.reset(),ge.emit(oe.OUR_SIDE_CONSULT_HANGUP,{session_id:A.session_id}),this.putAgentState(!0),P.updateActionConfigs(Ln);else if(A.device_type===2&&A.agent_no!==_.agentInfo.agent_no)P.updateDisplayText(Ht.CALLING),ge.emit(oe.OTHER_SIDE_CONSULT_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Vi);else if(A.device_type===3&&A.agent_no===_.agentInfo.agent_no)this.putAgentState(!0),P.reset(),ge.emit(oe.THREE_WAY_OUR_SIDE_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln);else if(A.device_type===4&&A.agent_no===_.agentInfo.agent_no)this.putAgentState(!0),P.reset(),ge.emit(oe.TRANSFER_END,{session_id:A.session_id}),P.updateActionConfigs(Ln);else if(A.device_type===4&&A.agent_no!==_.agentInfo.agent_no){ge.emit(oe.TRANSFER_FAILED,"未知原因"),ge.emit(Ge.FAIL_NOTIFICATION,"转接失败");const d=P.get("direction");d===yn.OUTGOING?P.updateActionConfigs(Vi):d===yn.INCOMING&&P.updateActionConfigs(Ui)}else A.device_type===5&&A.agent_no===_.agentInfo.agent_no&&(this.putAgentState(!0,5),_.monitoredAgentNo="",_.earSpeakAgent="",P.reset(),ge.emit(oe.LISTEN_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln));else this.putAgentState(!0),P.reset(),ge.emit(oe.INCOMING_CALL_END,{session_id:A.session_id}),P.updateActionConfigs(Ln);else if(o===rt.SATISFACTION_EVALUATION)a===0?ge.emit(oe.SATISFACTION_EVALUATION_SUCCESS):(ge.emit(oe.SATISFACTION_EVALUATION_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.CONSULT_THREE_WAY)a!==0?(ge.emit(oe.CONSULT_THREE_WAY_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s)):a===0&&P.updateIsMeeting(!0);else if(o===rt.CONSULT_THREE_WAY_RESULT)A.status==="success"?(P.updateDirection(yn.MEETING),P.updateDisplayText(Ht.MEETING),P.updateActionConfigs(Ow),ge.emit(oe.CONSULT_THREE_WAY_SUCCESS)):(ge.emit(oe.CONSULT_THREE_WAY_FAILED,{conf_name:A.conf_name}),P.updateIsMeeting(!1));else if(o===rt.TRANSFER_INCOMING_CALL)clearTimeout(_.autoStateTimer),A.agent_no===_.agentInfo.agent_no?(P.updateDisplayText(Ht.TRANSFERRING),ge.emit(oe.TRANSFER_PROGRESS),P.updateActionConfigs([]),P.updateTransferIsAnswer(!0)):(_.sessionId=A.session_id,ge.emit(oe.TRANSFER_INCOMING_CALL,{agent_no:A.agent_no,agent_name:A.agent_name,session_id:A.session_id}),P.updateIsCalling(!0),P.updateDirection(yn.TRANSFER),P.updateDisplayText(Ht.TRANSFER_INCOMING_CALL),P.updateActionConfigs(wa),_.enableBrowserAlert&&So.show("📞 转接来电",`坐席 [${A.agent_no}] 正在转接...`,()=>{ge.emit(Ge.NOTIFICATION_CLICK,{agent_no:A.agent_no})},_.browserAlertTime));else if(o===rt.TRANSFER_OFF_HOOK)ge.emit(oe.TRANSFER_OFF_HOOK,{session_id:_.sessionId}),P.updateTransferIsAnswer(!1),P.updateDisplayText(Ht.CALLING),P.updateActionConfigs(Ui,A.direction!==8);else if(o===rt.TRANSFER_FAILED){if(A.status==="failed"){ge.emit(oe.TRANSFER_FAILED,"未知原因"),ge.emit(Ge.FAIL_NOTIFICATION,"转接失败");const d=P.get("direction");d===yn.OUTGOING?P.updateActionConfigs(Vi):d===yn.INCOMING&&P.updateActionConfigs(Ui)}}else o===rt.KICK_OFFLINE?ge.emit(Ge.KICK_OFF):o===rt.CONTINUOUS_NOT_ANSWER?(ge.emit(Ge.FAIL_NOTIFICATION,`已连续 ${A.miss_count} 次未接, 设置忙碌`),this.stateBusyChange()):o===rt.SIGN_OUT?ge.emit(Ge.SIGN_OUT):o===rt.SIGN_IN_SWITCH_DEVICE?ge.emit(Ge.SIGN_IN_SWITCH_DEVICE,A):o===rt.LISTEN_INCOMING_CALL?(clearTimeout(_.autoStateTimer),_.sessionId=A.session_id,P.updateIsCalling(!0),P.updateDirection(yn.INCOMING),this.inCallAutoAnswer(),P.updateDisplayText(Ht.LISTENING),P.updateActionConfigs(wa),ge.emit(oe.LISTEN_INCOMING_CALL,{session_id:A.session_id}),_.enableBrowserAlert&&So.show("📞 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n=Date.now(),r=`${t}:${n}:${Mw.md5(`${e}${n}`)}`,i=new TextEncoder().encode(r);return btoa(String.fromCharCode(...i))},eu=t=>{if(/^\d+$/.test(t)||!t||typeof t!="string"||t.length%4!=0||!/^(?:[A-Za-z0-9+/]{4})*(?:[A-Za-z0-9+/]{2}==|[A-Za-z0-9+/]{3}=)?$/.test(t))return!1;try{const e=atob(t);return btoa(e)===t}catch{return!1}},ya="/v1/aicc/bmserver",br="/v1/aicc/ccs";let qo="",jd="",Pd="",Ll="";function O0(t){const e=B0(jd,Pd);return Iw.create({prefixUrl:`${qo}`,timeout:!1,headers:{Authorization:e,...t},hooks:{afterResponse:[async(n,r,i)=>{if(i.url.indexOf("heartbeat")!==-1)return i;const o=await i.clone().json();if(o.code!==0)throw new Error(JSON.stringify(o)||"请求失败");return i.json=async()=>o,i}]}})}async function Pn(t,e,n){const r=O0(n),i="api/"+t.replace(/^\/+/,"");return r.post(i,{json:e}).json()}class So{static requestPermission(){"Notification"in window&&Notification.permission==="default"&&Notification.requestPermission()}static async requestMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(n=>n.kind==="audioinput"&&n.label!=="")?null:await navigator.mediaDevices.getUserMedia({audio:!0})}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,n,r,i){if("Notification"in window&&Notification.permission==="granted"){const o=new Notification(e,{body:n,tag:`xy-global-notification${new Date().getTime()}`,renotify:!0});o.onclick=()=>{window.focus(),o.close(),r==null||r()},setTimeout(()=>o.close(),1e3*(i||3))}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>e.kind==="audioinput"&&e.label!=="")}catch(e){return console.warn("无法检查设备权限:",e),!1}}}const Ff=(t,e)=>Pn(`${br}/state/change?h=${e}`,t,{h:e}),Rw=()=>async function(t,e){const n=O0(),r=t.replace(/^\/+/,"");return n.post(r,{json:e}).json()}("/heartbeat",{}),xw=[],Ln=["call_number"],cs=["call_number"],Tw=["hangup"],Vi=["hold","hangup","mute","transfer","consult","satisfaction","dtmf"],Yl=["hold","hangup","mute","transfer","consult"],Qf=["consult_transfer","conference","consult_retrieve"],Bw=["hangup"],Ow=["hangup"],wa=["answer","reject"],Ui=["hangup","consult","transfer","hold","mute","satisfaction","dtmf"],kf=["hangup","whisper","force_insert","force_disconnect"],Dw=["hangup"],Nw=["hangup","cancel_whisper","force_insert"],Fw=["hangup"],Qw=["hangup"];class OA{constructor(){this.roleData={agentInfo:()=>{var e;if(!((e=_.agentInfo)!=null&&e.agent_no))throw new Error(JSON.stringify({code:1,msg:"请先登录"}))},requestInfo:e=>{if(!e.data)throw new Error(JSON.stringify({code:1,msg:'Parameter "data" is required'}))},changeDevice:e=>{if(!e)throw new Error(JSON.stringify({code:1,msg:'Parameter "device" is required'}));const{answer_devices:n}=_.agentInfo;if(!n.split(",").map(r=>Number(r)).includes(e))throw new Error(JSON.stringify({code:1,msg:"当前状态不支持"}))},changeState:(e,n)=>{if(!e)throw new Error(JSON.stringify({code:1,msg:'Parameter "state" is required'}));if(!n)throw new Error(JSON.stringify({code:1,msg:'Parameter "state_name" is required'}));if(e===2&&(n==="通话中"||n==="整理"))throw new Error(JSON.stringify({code:1,msg:"当前状态不支持"}));if(![1,2].includes(e))throw new Error(JSON.stringify({code:1,msg:"当前状态不支持"}))},setAgentExplicit:e=>{const{out_display_select_switch:n,out_display_data:r}=_.agentInfo;if(n!==1)throw new Error(JSON.stringify({code:1,msg:"当前坐席设置未开启允许指定外显"}));if(!e)throw new Error(JSON.stringify({code:1,msg:'Parameter "number" is required'}));if(!(r||"").split("#").includes(e))throw new Error(JSON.stringify({code:1,msg:"当前外显号码不存在"}))}},this.changeDevice=async e=>{try{if(P.get("isCalling"))throw new Error(JSON.stringify({code:1,msg:"当前正在通话中，请勿切换设备"}));this.roleData.agentInfo(),this.roleData.requestInfo(e);const{data:n,success:r}=e,{device:i}=n;i===1&&await OA.initRtcFn(),this.roleData.changeDevice(i);const{agent_no:o}=_.agentInfo;await(a=>Pn(`${br}/device/change`,a))({agent_no:o,answer_device:i}),P.updateAnswerDevice(i);const A=P.get("actionConfigs");P.updateActionConfigs(A),i===2&&_.stateObject.state===Rt.UNREGISTERED&&await this._changeState({data:{..._.stateBeforeChange,state_name:_.stateBeforeChange.state===Rt.IDLE?"空闲":"忙碌"}},"q"),r==null||r({code:0,msg:"请求成功"})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}}formatDate(e){return`${e.getFullYear()}-${String(e.getMonth()+1).padStart(2,"0")}-${String(e.getDate()).padStart(2,"0")} ${String(e.getHours()).padStart(2,"0")}:${String(e.getMinutes()).padStart(2,"0")}:${String(e.getSeconds()).padStart(2,"0")}`}static setInitRtcFn(e){this.initRtcFn=e}async _agentLogin(e){try{const r=await(n={agent_no:e},Pn(`${br}/agent/login`,n));_.agentInfo=r.data}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}var n}async _changeState(e,n){try{_.autoStateTimer&&(clearTimeout(_.autoStateTimer),_.autoStateTimer=null),this.roleData.agentInfo(),this.roleData.requestInfo(e);const{data:r,success:i}=e,{state:o,state_name:A}=r,{agent_no:a}=_.agentInfo;await Ff({agent_no:a,state_name:A,state:o},n),o===Rt.IDLE?P.updateActionConfigs(Ln):o===Rt.BUSY&&P.updateActionConfigs(cs),_.stateObject={state:o,state_name:A},i==null||i({code:0,msg:"请求成功"})}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async _getInCallCrmDetail(e){var n;try{const{phone:r}=e.data,i={};eu(r)?i.trace_id=r:i.phone=r.replace(/[\s\r\n-]+/g,"");const o=await(A=>Pn(`${ya}/crm/popups`,A))({...i});(n=e.success)==null||n.call(e,o)}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async changeState(e,n){try{if(P.get("isCalling"))throw new Error(JSON.stringify({code:1,msg:"当前正在通话中，请勿切换设备"}));_.autoStateTimer&&(clearTimeout(_.autoStateTimer),_.autoStateTimer=null),this.roleData.agentInfo(),this.roleData.requestInfo(e);const{data:r,success:i}=e,{state:o,state_name:A}=r;this.roleData.changeState(o,A);const{agent_no:a}=_.agentInfo;await Ff({agent_no:a,state_name:A,state:o},n),(_.stateObject.state===Rt.IDLE||_.stateObject.state===Rt.BUSY&&A!=="整理")&&(_.stateBeforeChange=_.stateObject),o===Rt.IDLE?P.updateActionConfigs(Ln):o===Rt.BUSY&&P.updateActionConfigs(cs),_.stateObject={state:o,state_name:A},i==null||i({code:0,msg:"请求成功"})}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async getIdleAgentList(e){var r;const{agent_no:n}=_.agentInfo;try{this.roleData.agentInfo();const i=await(o=>Pn(`${br}/agent/free`,o))({agent_no:n});(r=e.success)==null||r.call(e,i)}catch(i){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(i.message).msg),i}}async getAgentState(e){var n;try{const r=await Pn(`${ya}/agent/statecfg/list`,{}),i=(r.data||[]).filter(o=>o.enable===0).filter(o=>o.state!==0&&o.state!==3).filter(o=>o.state_name!=="通话中"&&o.state_name!=="整理"&&o.state_name!=="未注册"&&o.state_name!=="离线接听").map(o=>({state:o.state,state_name:o.state_name})).reverse();(n=e.success)==null||n.call(e,{...r,data:i})}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async setAgentExplicit(e){var n;try{this.roleData.agentInfo(),this.roleData.requestInfo(e),this.roleData.setAgentExplicit(e.data.number);const{agent_id:r}=_.agentInfo;await(i=>Pn(`${ya}/agent/update`,i))({agent_id:r,out_display_number:e.data.number}),P.updateSelectOutNumber(e.data.number),(n=e.success)==null||n.call(e,{code:0,msg:"请求成功"})}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async checkAgentLogin(e){var n;try{this.roleData.requestInfo(e);const{agent_no:r}=e.data;if(!r)throw new Error(JSON.stringify({code:1,msg:'Parameter "agent_no" is required'}));const i=await(o=>Pn(`${br}/agent/islogin`,o))({agent_no:r});(n=e.success)==null||n.call(e,i)}catch(r){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(r.message).msg),r}}async getCallRecord(e){try{this.roleData.agentInfo();const{success:n}=e,r=new Date,i=new Date(r.getFullYear(),r.getMonth(),r.getDate(),0,0,0),o=new Date(r.getFullYear(),r.getMonth(),r.getDate(),23,59,59),A=[this.formatDate(i),this.formatDate(o)],{agent_no:a}=_.agentInfo,s=await(g=>Pn(`${ya}/agent/recordpage`,g))({start_time:A[0],end_time:A[1],page_no:1,page_size:10,agent_no:a}),{code:l,msg:u,data:d}=s;n==null||n({code:l,msg:u,data:d})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async logout(e){this.roleData.agentInfo();try{const{agent_no:n}=_.agentInfo,{data:r,success:i}=e;await(o=>Pn(`${br}/agent/logout`,o))({...r,agent_no:n}),i==null||i({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async listenCall(e){try{const{agent_no:n}=_.agentInfo,{data:r,success:i}=e;if(this.roleData.agentInfo(),this.roleData.requestInfo(e),!r.monitored_agent_no)throw new Error(JSON.stringify({code:1,msg:'Parameter "monitored_agent_no" is required'}));await(o=>Pn(`${br}/call/monitor`,o))({...r,monitor_agent_no:n}),_.monitoredAgentNo=r.monitored_agent_no,i==null||i({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async earCall(e){try{const{agentInfo:n,monitoredAgentNo:r}=_,{agent_no:i}=n;this.roleData.agentInfo();const{success:o}=e;if(!r)throw new Error(JSON.stringify({code:1,msg:"当前未有监听坐席"}));await(A=>Pn(`${br}/call/whisper`,A))({monitored_agent_no:r,monitor_agent_no:i}),o==null||o({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async stopEarCall(e){try{const{agentInfo:n,earSpeakAgent:r}=_;if(!r)throw new Error(JSON.stringify({code:1,msg:"当前没有正在耳语的坐席"}));const{agent_no:i}=n;this.roleData.agentInfo();const{success:o}=e;await(A=>Pn(`${br}/call/stopwhisper`,A))({monitor_agent_no:i,monitored_agent_no:r}),o==null||o({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async forceInsert(e){try{const{agentInfo:n,monitoredAgentNo:r}=_,{agent_no:i}=n;this.roleData.agentInfo();const{success:o}=e;if(!r)throw new Error(JSON.stringify({code:1,msg:"当前未有监听坐席"}));await(A=>Pn(`${br}/call/bargein`,A))({monitored_agent_no:r,monitor_agent_no:i}),o==null||o({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}async forceDisconnect(e){try{const{agentInfo:n,monitoredAgentNo:r}=_,{agent_no:i}=n;this.roleData.agentInfo();const{success:o}=e;if(!r)throw new Error(JSON.stringify({code:1,msg:"当前未有监听坐席"}));await(A=>Pn(`${br}/call/intercept`,A))({monitored_agent_no:r,monitor_agent_no:i}),o==null||o({code:0,msg:""})}catch(n){throw ge.emit(Ge.FAIL_NOTIFICATION,JSON.parse(n.message).msg),n}}}const kw=console.log,Uf=(...t)=>{_.logBuiltinEnabled&&kw(...t)};let ti=null;class ln{constructor(e,n){this.url=e,this.onOpenCallback=n,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new OA,this.sipClient=null,this.pendingMessages=new Map,this.initWebSocket()}static getInstance({url:e,sipClient:n,onOpen:r}){if(!ti){if(!e)throw new Error("WebSocket 尚未初始化");ti=new ln(e,r),ti.sipClient=n}return ti}setSipClient(e){this.sipClient=e}stateIdleChange(e){const{state:n}=_.stateObject;n!==Rt.IDLE&&this.apiClient._changeState({data:{..._.stateBeforeChange,state_name:_.stateBeforeChange.state===Rt.IDLE?"空闲":"忙碌"}},e)}inCallAutoAnswer(){const{soft_device_auto_answer:e,auto_answer_time:n}=_.agentInfo,r=e===1,i=P.get("direction");if(r&&i===yn.INCOMING){const o=Number(n)||0;o>0&&(_.autoAnswerTimer=setTimeout(()=>{var A;(A=this.sipClient)==null||A.answerCall(),_.autoAnswerTimer=null},1e3*o-500))}}async getCustomerInfo(e){try{await this.apiClient._getInCallCrmDetail({data:{phone:e},success:n=>{P.updateCustomerInfo(n.data||{phone:n.data.phone,is_vip:0,customer_name:"未知客户",city:"未知",province:"未知",contact_count:0,in_contact_count:0,trace_id:n.data.trace_id,contact_count_month:0,in_contact_count_month:0})}})}catch{}}putAgentState(e,n){if(!e)return;if(n===5)return void this.stateIdleChange("device_type5");_.sessionId="";const{post_call_process_time:r}=_.agentInfo,i=r||0;if(_.autoStateTimer&&(clearTimeout(_.autoStateTimer),_.autoStateTimer=null),P.updateCustomerInfo(void 0),i>0){const{state:o}=_.stateObject;if(o===Rt.IDLE)return;this.apiClient._changeState({data:{state:Rt.BUSY,state_name:"整理"}},"ez"),_.autoStateTimer=setTimeout(()=>{_.autoStateTimer=null,this.stateIdleChange(`delay${i}`)},1e3*i)}else this.stateIdleChange("delay0")}stateBusyChange(){_.sessionId="",clearTimeout(_.autoStateTimer),P.updateCustomerInfo(void 0),this.apiClient._changeState({data:{state:Rt.BUSY,state_name:"忙碌"}},"dm")}initWebSocket(){var n;if(((n=this.ws)==null?void 0:n.readyState)===1||!P.get("isNextState")||this.manualClose)return;const e=B0(jd,Pd);this.ws=new WebSocket(this.url+e),this.ws.onopen=()=>{const r=new Date().getTime();this.sendMessage({type:0,msg_id:r}),this.pendingMessages.set(r,performance.now()),this.startHeartbeat(),this.manualClose=!1,this.onOpenCallback&&this.onOpenCallback()},this.ws.onmessage=async r=>{var u;const i=JSON.parse(r.data),{type:o,data:A,code:a,msg:s,msg_id:l}=i;if(o===0&&l){const d=this.pendingMessages.get(l),g=performance.now()-d;_.latency=parseFloat(g.toFixed(2)),this.pendingMessages.delete(l)}if(o!==0&&Uf("%cWebSocket 收到消息:","color: blue; font-weight: bold;",i),o!==rt.OUT_CALL&&o!==rt.PREVIEW_OUT_CALL||(a!==0?(P.reset(),ge.emit(oe.OUT_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s),P.updateActionConfigs(Ln),setTimeout(()=>{P.updateCustomerInfo(void 0)},500),this.stateIdleChange("h")):a===0&&(ge.emit(oe.OUT_SUCCESS),clearTimeout(_.autoStateTimer))),o===rt.AGENT_STATE){const{state:d,state_name:g}=A;_.stateObject={state:d,state_name:g},(u=_.stateBeforeChange)!=null&&u.state||_.stateObject.state!==Rt.IDLE&&(_.stateObject.state!==Rt.BUSY||g==="整理")||(_.stateBeforeChange=_.stateObject),g==="振铃中"&&P.updateDisplayText(Ht.AGENT_RINGING);const p=P.get("isCalling");d!==Rt.UNREGISTERED||p||P.updateActionConfigs(xw),d===Rt.IDLE&&_.stateObject.state===Rt.UNREGISTERED&&P.updateActionConfigs(Ln),ge.emit(oe.AGENT_STATE,{state:d,state_name:g})}else if(o===rt.OUT_CALL_INCOMING_CALL){try{await this.getCustomerInfo(A.trace_id||A.customer_phone)}catch(d){console.error(d)}A.preview_task_id?ge.emit(oe.PREVIEW_OUT_INCOMING_CALL,{customer_phone:A.customer_phone,session_id:A.session_id,preview_task_id:A.preview_task_id,trace_id:A.trace_id}):A.direction===1?ge.emit(oe.OUT_INCOMING_CALL,{customer_phone:A.customer_phone,session_id:A.session_id,trace_id:A.trace_id}):A.direction===8&&ge.emit(oe.INTERNAL_OUT_INCOMING_CALL,{customer_phone:A.customer_phone,session_id:A.session_id,trace_id:A.trace_id}),_.sessionId=A.session_id,P.updateActionConfigs(Tw,A.direction!==8)}else if(o===rt.OUT_CALL_END){if(_.sessionId!==A.session_id)return;if(P.updateDisplayText(""),A.device_type===1&&A.agent_no===_.agentInfo.agent_no)P.reset(),ge.emit(oe.OUT_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln),this.putAgentState(!0);else if(A.device_type===2&&A.agent_no===_.agentInfo.agent_no)P.reset(),ge.emit(oe.OUR_SIDE_CONSULT_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln),this.putAgentState(!0);else if(A.device_type===2&&A.agent_no!==_.agentInfo.agent_no)P.get("isCalling")&&(P.updateDisplayText(Ht.CALLING),ge.emit(oe.OTHER_SIDE_CONSULT_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Vi));else if(A.device_type===3&&A.agent_no===_.agentInfo.agent_no)P.reset(),ge.emit(oe.THREE_WAY_OUR_SIDE_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln),this.putAgentState(!0);else if(A.device_type===4&&A.agent_no===_.agentInfo.agent_no)P.reset(),ge.emit(oe.TRANSFER_END,{session_id:A.session_id}),P.updateActionConfigs(Ln),this.putAgentState(!0);else if(A.device_type===4&&A.agent_no!==_.agentInfo.agent_no){ge.emit(oe.TRANSFER_FAILED,"未知原因"),ge.emit(Ge.FAIL_NOTIFICATION,"转接失败");const d=P.get("direction");d===yn.OUTGOING?P.updateActionConfigs(Vi):d===yn.INCOMING&&P.updateActionConfigs(Ui)}else A.device_type===5&&A.agent_no===_.agentInfo.agent_no&&(_.monitoredAgentNo="",_.earSpeakAgent="",P.reset(),ge.emit(oe.LISTEN_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln),this.putAgentState(!0,5))}else if(o===rt.OUT_CALL_RINGING)A.type===1&&(ge.emit(oe.OUT_RINGING,{session_id:_.sessionId,type:A.type}),P.updateDisplayText(Ht.RINGING));else if(o===rt.OUT_CALL_ANSWER)clearTimeout(_.autoStateTimer),P.updateIsCalling(!0),P.updateOutCallIsAnswer(!0),P.updateDisplayText(Ht.CALLING),A.direction===8?(ge.emit(oe.INTERNAL_OUT_OFF_ANSWER,{session_id:_.sessionId}),P.updateActionConfigs(Yl)):(ge.emit(oe.OUT_OFF_ANSWER,{session_id:_.sessionId}),P.updateActionConfigs(Vi));else if(o===rt.CONSULT_RINGING)ge.emit(oe.CONSULT_RINGING,{session_id:A.session_id}),P.updateDisplayText(Ht.AGENT_RINGING),P.updateActionConfigs([]),clearTimeout(_.autoStateTimer);else if(o===rt.CONSULT_ANSWER)ge.emit(oe.CONSULT_OFF_HOOK,{session_id:A.session_id}),P.updateConsultIsAnswer(!0),P.updateDisplayText(Ht.CONSULTING),P.updateActionConfigs(Qf);else if(o===rt.CONSULT_FAIL)ge.emit(oe.CONSULT_FAILED,{custom_reason:A.custom_reason}),P.updateDisplayText(Ht.CALLING),P.updateActionConfigs(Vi);else if(o===rt.CONSULT_CALL_IN)ge.emit(oe.CONSULT_INCOMING,{agent_no:A.agent_no,agent_mane:A.agent_name,session_id:A.session_id}),_.sessionId=A.session_id,P.updateIsCalling(!0),P.updateDirection(yn.CONSULT),P.updateDisplayText(Ht.CONSULT_CALL_IN),P.updateActionConfigs(wa),_.enableBrowserAlert&&So.show("📞 咨询来电",`坐席 [${A.agent_name}] 正在咨询...`,()=>{ge.emit(Ge.NOTIFICATION_CLICK,{agent_mane:A.agent_name,agent_no:A.agent_no})},_.browserAlertTime);else if(o===rt.CONSULT_CALL_IN_SUCCESS)ge.emit(oe.CONSULT_CALL_IN_SUCCESS,{session_id:A.session_id}),P.updateConsultIsAnswer(!0),P.updateDisplayText(Ht.CALLING),P.updateActionConfigs(Bw);else if(o===rt.CONSULT_RETURN_CALL_SUCCESS)A.status==="success"?(P.updateConsultIsAnswer(!1),ge.emit(oe.CONSULT_RETURN_CALL_SUCCESS),P.updateDisplayText(Ht.CALLING),ge.emit(oe.OTHER_SIDE_CONSULT_HANGUP),P.updateActionConfigs(Vi)):ge.emit(Ge.FAIL_NOTIFICATION,"媒体失败");else if(o===rt.MUTE)a===0?(P.updateIsMuted(!0),ge.emit(oe.MUTE_SUCCESS),P.updateDisplayText(Ht.MUTING)):(ge.emit(oe.MUTE_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.UNMUTE)a===0?(P.updateIsMuted(!1),ge.emit(oe.UNMUTE_SUCCESS),P.updateDisplayText(Ht.CALLING)):(ge.emit(oe.UNMUTE_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.CALL_HOLD)a===0?(P.updateIsHold(!0),P.updateDisplayText(Ht.HOLDING),ge.emit(oe.HOLD_SUCCESS)):(ge.emit(oe.HOLD_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.CALL_UNHOLD)a===0?(P.updateDisplayText(Ht.CALLING),P.updateIsHold(!1),ge.emit(oe.UNHOLD_SUCCESS)):(ge.emit(oe.UNHOLD_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.CONSULT_TRANSFER)a===0?ge.emit(oe.CONSULT_TRANSFER_SUCCESS):(ge.emit(oe.CONSULT_TRANSFER_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.CONSULT_TRANSFER_FAILED)ge.emit(oe.CONSULT_TRANSFER_FAILED,A.status);else if(o===rt.CONSULT_TRANSFER_OFF_HOOK)P.updateDirection(yn.INCOMING),P.updateDisplayText(Ht.CALLING),ge.emit(oe.CONSULT_TRANSFER_OFF_HOOK),P.updateActionConfigs(Ui),P.updateIncomingIsAnswer(!0),P.updateConsultIsAnswer(!1);else if(o===rt.INCOMING_CALL){clearTimeout(_.autoStateTimer),_.sessionId=A.session_id;try{await this.getCustomerInfo(A.trace_id||A.customer_phone)}catch(d){console.error(d)}P.updateIsCalling(!0),P.updateDirection(yn.INCOMING),P.updateDisplayText(Ht.INCOMING_CALL),this.inCallAutoAnswer(),A.direction===1&&ge.emit(oe.INCOMING_CALL,{customer_phone:A.customer_phone,trace_id:A.trace_id,session_id:A.session_id}),A.direction===8&&ge.emit(oe.INCOMING_CALL_IN,{customer_phone:A.customer_phone,trace_id:A.trace_id,session_id:A.session_id}),A.direction===3&&ge.emit(oe.PREDICT_INCOMING_CALL,{customer_phone:A.customer_phone,trace_id:A.trace_id,session_id:A.session_id}),A.direction===6&&ge.emit(oe.DUAL_CALL_INCOMING_CALL,{customer_phone:A.customer_phone,trace_id:A.trace_id,session_id:A.session_id}),P.updateActionConfigs(wa),_.enableBrowserAlert&&So.show("📞 客户来电",`客户 [${A.customer_phone}] 正在呼入...`,()=>{ge.emit(Ge.NOTIFICATION_CLICK,{customer_phone:A.customer_phone})},_.browserAlertTime)}else if(o===rt.INCOMING_CALL_OFF_HOOK)P.updateIncomingIsAnswer(!0),A.direction===8?(P.updateActionConfigs(Yl),ge.emit(oe.INCOMING_CALL_IN_OFF_HOOK,{session_id:_.sessionId})):(P.updateActionConfigs(Ui),ge.emit(oe.INCOMING_CALL_OFF_HOOK,{session_id:_.sessionId})),P.updateDisplayText(Ht.CALLING);else if(o===rt.INCOMING_CALL_END){if(_.sessionId!==A.session_id)return;if(P.updateDisplayText(""),A.device_type!==1&&A.device_type!==7||A.agent_no!==_.agentInfo.agent_no)if(A.device_type===2&&A.agent_no===_.agentInfo.agent_no)P.reset(),ge.emit(oe.OUR_SIDE_CONSULT_HANGUP,{session_id:A.session_id}),this.putAgentState(!0),P.updateActionConfigs(Ln);else if(A.device_type===2&&A.agent_no!==_.agentInfo.agent_no)P.updateDisplayText(Ht.CALLING),ge.emit(oe.OTHER_SIDE_CONSULT_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Vi);else if(A.device_type===3&&A.agent_no===_.agentInfo.agent_no)this.putAgentState(!0),P.reset(),ge.emit(oe.THREE_WAY_OUR_SIDE_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln);else if(A.device_type===4&&A.agent_no===_.agentInfo.agent_no)this.putAgentState(!0),P.reset(),ge.emit(oe.TRANSFER_END,{session_id:A.session_id}),P.updateActionConfigs(Ln);else if(A.device_type===4&&A.agent_no!==_.agentInfo.agent_no){ge.emit(oe.TRANSFER_FAILED,"未知原因"),ge.emit(Ge.FAIL_NOTIFICATION,"转接失败");const d=P.get("direction");d===yn.OUTGOING?P.updateActionConfigs(Vi):d===yn.INCOMING&&P.updateActionConfigs(Ui)}else A.device_type===5&&A.agent_no===_.agentInfo.agent_no&&(this.putAgentState(!0,5),_.monitoredAgentNo="",_.earSpeakAgent="",P.reset(),ge.emit(oe.LISTEN_HANGUP,{session_id:A.session_id}),P.updateActionConfigs(Ln));else this.putAgentState(!0),P.reset(),ge.emit(oe.INCOMING_CALL_END,{session_id:A.session_id}),P.updateActionConfigs(Ln)}else if(o===rt.SATISFACTION_EVALUATION)a===0?ge.emit(oe.SATISFACTION_EVALUATION_SUCCESS):(ge.emit(oe.SATISFACTION_EVALUATION_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s));else if(o===rt.CONSULT_THREE_WAY)a!==0?(ge.emit(oe.CONSULT_THREE_WAY_FAILED,s),ge.emit(Ge.FAIL_NOTIFICATION,s)):a===0&&P.updateIsMeeting(!0);else if(o===rt.CONSULT_THREE_WAY_RESULT)A.status==="success"?(P.updateDirection(yn.MEETING),P.updateDisplayText(Ht.MEETING),P.updateActionConfigs(Ow),ge.emit(oe.CONSULT_THREE_WAY_SUCCESS)):(ge.emit(oe.CONSULT_THREE_WAY_FAILED,{conf_name:A.conf_name}),P.updateIsMeeting(!1));else if(o===rt.TRANSFER_INCOMING_CALL)clearTimeout(_.autoStateTimer),A.agent_no===_.agentInfo.agent_no?(P.updateDisplayText(Ht.TRANSFERRING),ge.emit(oe.TRANSFER_PROGRESS),P.updateActionConfigs([]),P.updateTransferIsAnswer(!0)):(_.sessionId=A.session_id,ge.emit(oe.TRANSFER_INCOMING_CALL,{agent_no:A.agent_no,agent_name:A.agent_name,session_id:A.session_id}),P.updateIsCalling(!0),P.updateDirection(yn.TRANSFER),P.updateDisplayText(Ht.TRANSFER_INCOMING_CALL),P.updateActionConfigs(wa),_.enableBrowserAlert&&So.show("📞 转接来电",`坐席 [${A.agent_no}] 正在转接...`,()=>{ge.emit(Ge.NOTIFICATION_CLICK,{agent_no:A.agent_no})},_.browserAlertTime));else if(o===rt.TRANSFER_OFF_HOOK)ge.emit(oe.TRANSFER_OFF_HOOK,{session_id:_.sessionId}),P.updateTransferIsAnswer(!1),P.updateDisplayText(Ht.CALLING),P.updateActionConfigs(Ui,A.direction!==8);else if(o===rt.TRANSFER_FAILED){if(A.status==="failed"){ge.emit(oe.TRANSFER_FAILED,"未知原因"),ge.emit(Ge.FAIL_NOTIFICATION,"转接失败");const d=P.get("direction");d===yn.OUTGOING?P.updateActionConfigs(Vi):d===yn.INCOMING&&P.updateActionConfigs(Ui)}}else o===rt.KICK_OFFLINE?ge.emit(Ge.KICK_OFF):o===rt.CONTINUOUS_NOT_ANSWER?(ge.emit(Ge.FAIL_NOTIFICATION,`已连续 ${A.miss_count} 次未接, 设置忙碌`),this.stateBusyChange()):o===rt.SIGN_OUT?ge.emit(Ge.SIGN_OUT):o===rt.SIGN_IN_SWITCH_DEVICE?ge.emit(Ge.SIGN_IN_SWITCH_DEVICE,A):o===rt.LISTEN_INCOMING_CALL?(clearTimeout(_.autoStateTimer),_.sessionId=A.session_id,P.updateIsCalling(!0),P.updateDirection(yn.INCOMING),this.inCallAutoAnswer(),P.updateDisplayText(Ht.LISTENING),P.updateActionConfigs(wa),ge.emit(oe.LISTEN_INCOMING_CALL,{session_id:A.session_id}),_.enableBrowserAlert&&So.show("📞 监听来电","正在来电...",()=>{ge.emit(Ge.NOTIFICATION_CLICK,{customer_phone:A.customer_phone})},_.browserAlertTime)):o===rt.LISTEN_INCOMING_CALL_OFF_HOOK?(_.monitoredAgentNo=A.monitored_agent_no,_.earSpeakAgent="",P.updateIncomingIsAnswer(!0),ge.emit(oe.LISTEN_INCOMING_CALL_OFF_HOOK,{session_id:_.sessionId,monitored_agent_no:A.monitored_agent_no}),P.updateActionConfigs(kf),P.updateDisplayText(Ht.CALLING)):o===rt.LISTEN_CALL_FAILED?A.status==="failed"&&(ge.emit(oe.LISTEN_CALL_FAILED),_.monitoredAgentNo=""):o===rt.EAR_SPEECH?A.status==="success"?(A.monitored_agent_no===_.agentInfo.agent_no&&(P.updateActionConfigs(Dw),ge.emit(oe.EAR_SPEECH_BE_SUCCESS)),A.monitor_agent_no===_.agentInfo.agent_no&&(P.updateActionConfigs(Nw),ge.emit(oe.EAR_SPEECH_SUCCESS,{monitored_agent_no:A.monitored_agent_no,monitor_agent_no:A.monitor_agent_no}),_.earSpeakAgent=A.monitored_agent_no)):ge.emit(oe.EAR_SPEECH_FAILED):o===rt.STOP_EAR_SPEECH?A.status==="success"?(A.monitored_agent_no===_.agentInfo.agent_no&&P.updateActionConfigs(Ui),A.monitor_agent_no===_.agentInfo.agent_no&&P.updateActionConfigs(kf),_.earSpeakAgent="",ge.emit(oe.STOP_EAR_SPEECH_SUCCESS)):ge.emit(oe.STOP_EAR_SPEECH_FAILED):o===rt.CALL_FORCE_INSERT?A.status==="success"?(A.monitored_agent_no===_.agentInfo.agent_no&&(P.updateActionConfigs(Qw),ge.emit(oe.CALL_FORCE_INSERT_SUCCESS,{monitored_agent_no:A.monitored_agent_no,monitor_agent_no:A.monitor_agent_no})),A.monitor_agent_no===_.agentInfo.agent_no&&(P.updateActionConfigs(Fw),ge.emit(oe.CALL_FORCE_INSERT_SUCCESS_LISTENER,{monitored_agent_no:A.monitored_agent_no,monitor_agent_no:A.monitor_agent_no}))):ge.emit(oe.CALL_FORCE_INSERT_FAILED):o===rt.INTERNAL_CALL_START_CONSULT?A.agent_no===_.agentInfo.agent_no?(P.updateConsultIsAnswer(!0),P.updateActionConfigs(Qf),P.updateDisplayText(Ht.CONSULTING)):(P.updateDisplayText(Ht.OTHER_SIDE_CONSULTING),P.updateActionConfigs([])):o===rt.INTERNAL_CALL_END_CONSULT?(P.updateActionConfigs(Yl),P.updateDisplayText(""),P.updateConsultIsAnswer(!1)):o===rt.CALL_SIP_INCOMING_CALL&&ge.emit(oe.CALL_SIP_INCOMING_CALL)},this.ws.onclose=r=>{ge.emit(Ge.FAIL_NOTIFICATION,"链接已断开，请检查网络"),this.stopHeartbeat();const i=P.get("isNextState");!this.manualClose&&i&&setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=r=>{var i;ge.emit(Ge.FAIL_NOTIFICATION,"连接失败，请检查网络"),(i=this.ws)==null||i.close()}}startHeartbeat(){const e=new Blob([`
       let timer;
       self.onmessage = function (e) {
         if (e.data === 'start') {
@@ -683,7 +683,7 @@ html body {
   &:hover {
     opacity: 0.9;
   }
-`;function vO({title:t,content:e,icon:n,onOk:r,onCancel:i}){const o=document.createElement("div");document.body.appendChild(o);const A=dO.createRoot(o),a=()=>{A.unmount(),o.remove()},s=async()=>{r&&await r(),a()},l=()=>{i==null||i(),a()};A.render(ie.jsx(gO,{children:ie.jsxs(fO,{children:[ie.jsxs(hO,{children:[n&&ie.jsx(pO,{children:n}),t]}),ie.jsx(mO,{children:e}),ie.jsxs(VO,{children:[ie.jsx(Ym,{onClick:l,children:"取消"}),ie.jsx(Ym,{primary:!0,onClick:s,children:"确定"})]})]})}))}const CO={1:ie.jsx(Vt,{name:"ruandianhua"}),2:ie.jsx(Vt,{name:"pnhone"}),3:ie.jsx(Vt,{name:"sip-phone"})},qO={call_number:"",answer:"接听",reject:"拒接",hangup:"挂机",dtmf:"DTMF",unhold:"取消保持",hold:"保持",mute:"静音",unmute:"取消静音",satisfaction:"满意度",consult:"咨询",consult_transfer:"咨询转接",consult_retrieve:"取回通话",conference:"三方会议",whisper:"耳语",cancel_whisper:"取消耳语",force_insert:"强插",force_disconnect:"强拆"},EO={空闲:1,离线:0,未注册:4},yO=T.lazy(()=>Promise.resolve().then(()=>require("./ConsultModel-Co1x-cuh.js"))),wO=T.lazy(()=>Promise.resolve().then(()=>require("./TransferModel-C7UX-wdd.js"))),hc=rn.div`
+`;function vO({title:t,content:e,icon:n,onOk:r,onCancel:i}){const o=document.createElement("div");document.body.appendChild(o);const A=dO.createRoot(o),a=()=>{A.unmount(),o.remove()},s=async()=>{r&&await r(),a()},l=()=>{i==null||i(),a()};A.render(ie.jsx(gO,{children:ie.jsxs(fO,{children:[ie.jsxs(hO,{children:[n&&ie.jsx(pO,{children:n}),t]}),ie.jsx(mO,{children:e}),ie.jsxs(VO,{children:[ie.jsx(Ym,{onClick:l,children:"取消"}),ie.jsx(Ym,{primary:!0,onClick:s,children:"确定"})]})]})}))}const CO={1:ie.jsx(Vt,{name:"ruandianhua"}),2:ie.jsx(Vt,{name:"pnhone"}),3:ie.jsx(Vt,{name:"sip-phone"})},qO={call_number:"",answer:"接听",reject:"拒接",hangup:"挂机",dtmf:"DTMF",unhold:"取消保持",hold:"保持",mute:"静音",unmute:"取消静音",satisfaction:"满意度",consult:"咨询",consult_transfer:"咨询转接",consult_retrieve:"取回通话",conference:"三方会议",whisper:"耳语",cancel_whisper:"取消耳语",force_insert:"强插",force_disconnect:"强拆"},EO={空闲:1,离线:0,未注册:4},yO=T.lazy(()=>Promise.resolve().then(()=>require("./ConsultModel-DYdBdMgX.js"))),wO=T.lazy(()=>Promise.resolve().then(()=>require("./TransferModel-BF1zRwpn.js"))),hc=rn.div`
   width: 25px;
   height: 25px;
   background: ${({bg:t})=>t};

package/dist/{index-BVq1_8KS.mjs → index-Lj8ylPE_.mjs}

@@ -1,6 +1,6 @@
 import * as r from "react";
 import $, { useContext as re, useRef as Z, useMemo as Lt, useEffect as De } from "react";
-import { i as Dt, K as Ne, g as se, F as kt, m as fe, u as N, r as nt, b as Pe, p as je, C as q, c as O, d as Ie, e as At, o as ge, f as Ce, h as _t, k as Vt, l as Wt, W as qt, n as Gt, B as Te, q as ot, s as Xt, _ as R, t as ke, v as Y, w as Me, x as at, y as Ae, z as Ut, A as _e, D as Ve, P as Kt, G as Qt, H as K, J as Zt, L as Yt, N as Re, O as Jt, Q as lt, T as en, U as tn, V as rt, X as nn, Z as on, $ as an, a0 as ue, a1 as ln, a2 as st, a3 as rn, a4 as sn, a5 as cn, a6 as dn, a7 as un, a8 as mn, a9 as fn, aa as gn, ab as Cn, ac as it, ad as pn, ae as vn } from "./index-DExsNupU.mjs";
+import { i as Dt, K as Ne, g as se, F as kt, m as fe, u as N, r as nt, b as Pe, p as je, C as q, c as O, d as Ie, e as At, o as ge, f as Ce, h as _t, k as Vt, l as Wt, W as qt, n as Gt, B as Te, q as ot, s as Xt, _ as R, t as ke, v as Y, w as Me, x as at, y as Ae, z as Ut, A as _e, D as Ve, P as Kt, G as Qt, H as K, J as Zt, L as Yt, N as Re, O as Jt, Q as lt, T as en, U as tn, V as rt, X as nn, Z as on, $ as an, a0 as ue, a1 as ln, a2 as st, a3 as rn, a4 as sn, a5 as cn, a6 as dn, a7 as un, a8 as mn, a9 as fn, aa as gn, ab as Cn, ac as it, ad as pn, ae as vn } from "./index-Blx3FYDf.mjs";
 const bn = new Ne("antFadeIn", {
   "0%": {
     opacity: 0

package/dist/{index-BbyVD3EV.js → index-M-NHEs_X.js}

@@ -1,4 +1,4 @@
-"use strict";const b=require("react"),a=require("./index-xVt94WPB.js");function st(e){const t=Object.create(null,{[Symbol.toStringTag]:{value:"Module"}});if(e){for(const o in e)if(o!=="default"){const n=Object.getOwnPropertyDescriptor(e,o);Object.defineProperty(t,o,n.get?n:{enumerable:!0,get:()=>e[o]})}}return t.default=e,Object.freeze(t)}const s=st(b),it=new a.Keyframe("antFadeIn",{"0%":{opacity:0},"100%":{opacity:1}}),ct=new a.Keyframe("antFadeOut",{"0%":{opacity:1},"100%":{opacity:0}}),dt=function(e){let t=arguments.length>1&&arguments[1]!==void 0?arguments[1]:!1;const{antCls:o}=e,n=`${o}-fade`,r=t?"&":"";return[a.initMotion(n,it,ct,e.motionDurationMid,t),{[`
+"use strict";const b=require("react"),a=require("./index-CB4xbkQa.js");function st(e){const t=Object.create(null,{[Symbol.toStringTag]:{value:"Module"}});if(e){for(const o in e)if(o!=="default"){const n=Object.getOwnPropertyDescriptor(e,o);Object.defineProperty(t,o,n.get?n:{enumerable:!0,get:()=>e[o]})}}return t.default=e,Object.freeze(t)}const s=st(b),it=new a.Keyframe("antFadeIn",{"0%":{opacity:0},"100%":{opacity:1}}),ct=new a.Keyframe("antFadeOut",{"0%":{opacity:1},"100%":{opacity:0}}),dt=function(e){let t=arguments.length>1&&arguments[1]!==void 0?arguments[1]:!1;const{antCls:o}=e,n=`${o}-fade`,r=t?"&":"";return[a.initMotion(n,it,ct,e.motionDurationMid,t),{[`
         ${r}${n}-enter,
         ${r}${n}-appear
       `]:{opacity:0,animationTimingFunction:"linear"},[`${r}${n}-leave`]:{animationTimingFunction:"linear"}}]},ut=e=>{const{paddingXXS:t,lineWidth:o,tagPaddingHorizontal:n,componentCls:r,calc:l}=e,i=l(n).sub(o).equal(),u=l(t).sub(o).equal();return{[r]:Object.assign(Object.assign({},a.resetComponent(e)),{display:"inline-block",height:"auto",marginInlineEnd:e.marginXS,paddingInline:i,fontSize:e.tagFontSize,lineHeight:e.tagLineHeight,whiteSpace:"nowrap",background:e.defaultBg,border:`${a.unit(e.lineWidth)} ${e.lineType} ${e.colorBorder}`,borderRadius:e.borderRadiusSM,opacity:1,transition:`all ${e.motionDurationMid}`,textAlign:"start",position:"relative",[`&${r}-rtl`]:{direction:"rtl"},"&, a, a:hover":{color:e.defaultColor},[`${r}-close-icon`]:{marginInlineStart:u,fontSize:e.tagIconSize,color:e.colorTextDescription,cursor:"pointer",transition:`all ${e.motionDurationMid}`,"&:hover":{color:e.colorTextHeading}},[`&${r}-has-color`]:{borderColor:"transparent",[`&, a, a:hover, ${e.iconCls}-close, ${e.iconCls}-close:hover`]:{color:e.colorTextLightSolid}},"&-checkable":{backgroundColor:"transparent",borderColor:"transparent",cursor:"pointer",[`&:not(${r}-checkable-checked):hover`]:{color:e.colorPrimary,backgroundColor:e.colorFillSecondary},"&:active, &-checked":{color:e.colorTextLightSolid},"&-checked":{backgroundColor:e.colorPrimary,"&:hover":{backgroundColor:e.colorPrimaryHover}},"&:active":{backgroundColor:e.colorPrimaryActive}},"&-hidden":{display:"none"},[`> ${e.iconCls} + span, > span + ${e.iconCls}`]:{marginInlineStart:i}}),[`${r}-borderless`]:{borderColor:"transparent",background:e.tagBorderlessBg}}},Ce=e=>{const{lineWidth:t,fontSizeIcon:o,calc:n}=e,r=e.fontSizeSM;return a.merge(e,{tagFontSize:r,tagLineHeight:a.unit(n(e.lineHeightSM).mul(r).equal()),tagIconSize:n(o).sub(n(t).mul(2)).equal(),tagPaddingHorizontal:8,tagBorderlessBg:e.defaultBg})},pe=e=>({defaultBg:new a.FastColor(e.colorFillQuaternary).onBackground(e.colorBgContainer).toHexString(),defaultColor:e.colorText}),Re=a.genStyleHooks("Tag",e=>{const t=Ce(e);return ut(t)},pe);function oe(e){if(e)return{closable:e.closable,closeIcon:e.closeIcon}}function $e(e){const{closable:t,closeIcon:o}=e||{};return b.useMemo(()=>{if(!t&&(t===!1||o===!1||o===null))return!1;if(t===void 0&&o===void 0)return null;let n={closeIcon:typeof o!="boolean"&&o!==null?o:void 0};return t&&typeof t=="object"&&(n=Object.assign(Object.assign({},n),t)),n},[t,o])}function xe(){const e={};for(var t=arguments.length,o=new Array(t),n=0;n<t;n++)o[n]=arguments[n];return o.forEach(r=>{r&&Object.keys(r).forEach(l=>{r[l]!==void 0&&(e[l]=r[l])})}),e}const mt={};function Be(e,t){let o=arguments.length>2&&arguments[2]!==void 0?arguments[2]:mt;const n=$e(e),r=$e(t),l=typeof 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package/dist/ysyt-react-agent-lib.cjs.js

@@ -1 +1 @@
-"use strict";Object.defineProperties(exports,{__esModule:{value:!0},[Symbol.toStringTag]:{value:"Module"}});const e=require("./index-xVt94WPB.js");exports.YsytAgentLogout=e.agentLogout;exports.YsytCallForceInsert=e.callForceInsert;exports.YsytCallForceSplit=e.callForceSplit;exports.YsytGetCustomerInfo=e.getCustomerInfo;exports.YsytListenCall=e.listenCall;exports.YsytMakeCall=e.makeCall;exports.YsytPreviewMakeCall=e.previewMakeCall;exports.YsytSetAgentDevice=e.setAgentDevice;exports.YsytSetAgentInitState=e.setAgentInitState;exports.YsytStartEarSpeak=e.startEarSpeak;exports.YsytStopEarSpeak=e.stopEarSpeak;exports.default=e.YsytBarPhone;
+"use strict";Object.defineProperties(exports,{__esModule:{value:!0},[Symbol.toStringTag]:{value:"Module"}});const e=require("./index-CB4xbkQa.js");exports.YsytAgentLogout=e.agentLogout;exports.YsytCallForceInsert=e.callForceInsert;exports.YsytCallForceSplit=e.callForceSplit;exports.YsytGetCustomerInfo=e.getCustomerInfo;exports.YsytListenCall=e.listenCall;exports.YsytMakeCall=e.makeCall;exports.YsytPreviewMakeCall=e.previewMakeCall;exports.YsytSetAgentDevice=e.setAgentDevice;exports.YsytSetAgentInitState=e.setAgentInitState;exports.YsytStartEarSpeak=e.startEarSpeak;exports.YsytStopEarSpeak=e.stopEarSpeak;exports.default=e.YsytBarPhone;

package/dist/ysyt-react-agent-lib.es.js

@@ -1,4 +1,4 @@
-import { ak as s, ap as e, aq as l, ah as y, am as Y, ag as o, al as r, aj as n, ai as S, an as i, ao as p, af as C } from "./index-DExsNupU.mjs";
+import { ak as s, ap as e, aq as l, ah as y, am as Y, ag as o, al as r, aj as n, ai as S, an as i, ao as p, af as C } from "./index-Blx3FYDf.mjs";
 export {
   s as YsytAgentLogout,
   e as YsytCallForceInsert,

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "ysyt-react-agent-lib",
-  "version": "1.2.16",
+  "version": "1.2.17",
   "description": "",
   "main": "dist/ysyt-react-agent-lib.cjs.js",
   "module": "dist/ysyt-react-agent-lib.es.js",
@@ -29,7 +29,7 @@
   "dependencies": {
     "antd": "5.24.0",
     "styled-components": "^6.1.13",
-    "ysyt-agent-sdk": "2.0.24"
+    "ysyt-agent-sdk": "2.0.25"
   },
   "peerDependencies": {
     "react": "^18.2.0",