ysyt-agent-sdk 2.0.6 → 2.0.8

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@@ -74,11 +74,13 @@ export declare enum CallSipCallEventEnum {
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  CUSTOMER_INFO = "customer_info",
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  CALL_PROGRESS = "call_progress",
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  OUT_INCOMING_CALL = "out_call_incoming_call",
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+ INTERNAL_OUT_INCOMING_CALL = "internal_out_incoming_call",
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  PREVIEW_OUT_INCOMING_CALL = "preview_out_incoming_call",
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  OUT_SUCCESS = "out_call_success",
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  OUT_FAILED = "out_call_failed",
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  OUT_RINGING = "out_call_ringing",
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  OUT_OFF_ANSWER = "out_call_answer",
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+ INTERNAL_OUT_OFF_ANSWER = "internal_out_call_answer",
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  HOLD_SUCCESS = "hold_success",
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  HOLD_FAILED = "hold_failed",
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  UNHOLD_SUCCESS = "unhold_success",
@@ -101,9 +103,11 @@ export declare enum CallSipCallEventEnum {
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  CONSULT_TRANSFER_FAILED = "consult_transfer_failed",
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  CONSULT_TRANSFER_OFF_HOOK = "consult_transfer_off_hook",
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  INCOMING_CALL = "incoming_call",
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+ INCOMING_CALL_IN = "incoming_call_in",
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  PREDICT_INCOMING_CALL = "predict_incoming_call",
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  DUAL_CALL_INCOMING_CALL = "dual_call_incoming_call",
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  INCOMING_CALL_OFF_HOOK = "incoming_call_off_hook",
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+ INCOMING_CALL_IN_OFF_HOOK = "incoming_call_in_off_hook",
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  INCOMING_CALL_END = "incoming_call_end",
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  SATISFACTION_EVALUATION_SUCCESS = "satisfaction_evaluation_success",
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  SATISFACTION_EVALUATION_FAILED = "satisfaction_evaluation_failed",
@@ -215,6 +215,11 @@ export interface Events {
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  session_id: string;
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  trace_id: string;
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  };
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+ [CallSipCallEventEnum.INTERNAL_OUT_INCOMING_CALL]: {
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+ customer_phone: string;
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+ session_id: string;
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+ trace_id: string;
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+ };
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  [CallSipCallEventEnum.PREVIEW_OUT_INCOMING_CALL]: {
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  customer_phone: string;
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  session_id: string;
@@ -244,6 +249,12 @@ export interface Events {
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  [CallSipCallEventEnum.CONSULT_CALL_IN_SUCCESS]: {
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  session_id: string;
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  };
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+ [CallSipCallEventEnum.INCOMING_CALL_IN_OFF_HOOK]: {
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+ session_id: string;
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+ };
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+ [CallSipCallEventEnum.INCOMING_CALL_OFF_HOOK]: {
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+ session_id: string;
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+ };
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  [CallSipCallEventEnum.CONSULT_RETURN_CALL_SUCCESS]: unknown;
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  [CallSipCallEventEnum.AGENT_STATE]: AgentStateType;
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  [EventName.UPDATE_ANSWER_DEVICE]: DeviceType;
@@ -253,6 +264,11 @@ export interface Events {
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  session_id: string;
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  trace_id: string;
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  };
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+ [CallSipCallEventEnum.INCOMING_CALL_IN]: {
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+ customer_phone: string;
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+ session_id: string;
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+ trace_id: string;
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+ };
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  [CallSipCallEventEnum.PREDICT_INCOMING_CALL]: {
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  customer_phone: string;
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  session_id: string;
@@ -292,6 +308,9 @@ export interface Events {
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  [CallSipCallEventEnum.OUT_OFF_ANSWER]: {
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  session_id: string;
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  };
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+ [CallSipCallEventEnum.INTERNAL_OUT_OFF_ANSWER]: {
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+ session_id: string;
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+ };
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  [CallSipCallEventEnum.OUT_RINGING]: {
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  session_id: string;
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  type: 0 | 1;
@@ -4,6 +4,7 @@ export declare const initIdleConfig: ActionConfigsType;
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  export declare const initBusyConfig: ActionConfigsType;
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  export declare const incomingConfig: ActionConfigsType;
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  export declare const outgoingConfig: ActionConfigsType;
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+ export declare const internalConfig: ActionConfigsType;
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  export declare const consultConfig: ActionConfigsType;
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  export declare const transferConfig: ActionConfigsType;
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  export declare const conferenceConfig: ActionConfigsType;