ysyt-agent-sdk 1.1.5 → 1.1.7

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@@ -35,5 +35,7 @@ export declare class ApiClient {
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  }>): Promise<void>;
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  getCallRecord(params: RequestBodyType<any, RecordItemType[]>): Promise<void>;
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  logout(params: RequestBodyType<Omit<AgentLogoutBodyType, 'agent_no'>, any>): Promise<void>;
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- listenCall(params: RequestBodyType<Omit<ListenAgentCallType, 'agent_no'>, any>): Promise<void>;
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+ listenCall(params: RequestBodyType<Omit<ListenAgentCallType, 'monitor_agent_no'>, any>): Promise<void>;
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+ earCall(params: RequestBodyType<any, any>): Promise<void>;
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+ stopEarCall(params: RequestBodyType<any, any>): Promise<void>;
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  }
@@ -47,6 +47,8 @@ declare class YSYTAgentSdk {
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  startConference: () => void;
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  transferAgent: (agent_no: string) => Promise<void>;
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  transferOutline: (number: string) => Promise<void>;
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+ earSpeakStart: (params: RequestBodyType<Omit<ListenAgentCallType, "monitor_agent_no">, any>) => Promise<void>;
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+ earSpeakStop: (params: RequestBodyType<any, any>) => Promise<void>;
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  };
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  get agent_api(): {
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  changeDevice: (params: RequestBodyType<{
@@ -71,7 +73,7 @@ declare class YSYTAgentSdk {
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  code: number;
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  msg: string;
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  }) => void) => Promise<void>;
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- listenAgentCall: (params: RequestBodyType<Omit<ListenAgentCallType, "agent_no">, any>) => Promise<void>;
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+ listenAgentCall: (params: RequestBodyType<Omit<ListenAgentCallType, "monitor_agent_no">, any>) => Promise<void>;
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  };
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  getAgentData(): AgentDataType;
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  getRealTimeCustomerInfo(): Promise<CallCrmObject>;
@@ -17,6 +17,8 @@ type InternalState = {
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  state_name: string;
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  };
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  latency: number;
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+ monitoredAgentNo: string;
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+ earSpeakAgent: string;
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  };
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  declare const _internalStore: InternalState;
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  export default _internalStore;
@@ -53,7 +53,9 @@ export declare enum WebsocketTypeEnum {
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  SIGN_IN_SWITCH_DEVICE = 136,
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  LISTEN_CALL_FAILED = 137,
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  LISTEN_INCOMING_CALL = 138,
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- LISTEN_INCOMING_CALL_OFF_HOOK = 139
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+ LISTEN_INCOMING_CALL_OFF_HOOK = 139,
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+ EAR_SPEECH = 140,
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+ STOP_EAR_SPEECH = 141
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  }
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  export declare enum WebRtcCallSipEventEnum {
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  WEB_RTC_CONNECTING = "connecting",
@@ -115,7 +117,11 @@ export declare enum CallSipCallEventEnum {
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  LISTEN_CALL_FAILED = "listen_call_failed",
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  LISTEN_INCOMING_CALL = "listen_incoming_call",
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  LISTEN_INCOMING_CALL_OFF_HOOK = "listen_incoming_call_off_hook",
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- LISTEN_HANGUP = "listen_hangup"
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+ LISTEN_HANGUP = "listen_hangup",
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+ EAR_SPEECH_SUCCESS = "ear_speech_success",
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+ EAR_SPEECH_FAILED = "ear_speech_failed",
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+ STOP_EAR_SPEECH_SUCCESS = "stop_ear_speech_success",
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+ STOP_EAR_SPEECH_FAILED = "stop_ear_speech_failed"
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  }
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  export declare enum EventName {
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  EVENT_ALL = "event_all",
@@ -68,7 +68,7 @@ export interface StatusType {
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  state: StateType;
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  statusName: string;
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  }
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- export type ActionType = 'call_number' | 'answer' | 'reject' | 'hangup' | 'dtmf' | 'unhold' | 'hold' | 'mute' | 'unmute' | 'satisfaction' | 'consult' | 'consult_transfer' | 'consult_retrieve' | 'conference' | 'transfer';
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+ export type ActionType = 'call_number' | 'answer' | 'reject' | 'hangup' | 'dtmf' | 'unhold' | 'hold' | 'mute' | 'unmute' | 'satisfaction' | 'consult' | 'consult_transfer' | 'consult_retrieve' | 'conference' | 'whisper' | 'cancel_whisper' | 'transfer';
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  export type ActionConfigsType = Array<ActionType>;
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  export interface AgentObjectType {
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  agent_id: number;
@@ -191,8 +191,8 @@ export interface AgentLogoutBodyType {
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  offline_answer?: boolean;
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  }
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  export interface ListenAgentCallType {
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- agent_no: string;
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  monitor_agent_no: string;
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+ monitored_agent_no: string;
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  }
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  type EventObject<T> = {
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  event: keyof Events;
@@ -326,7 +326,14 @@ export interface Events {
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  };
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  [CallSipCallEventEnum.LISTEN_INCOMING_CALL_OFF_HOOK]: {
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  session_id: string;
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+ monitored_agent_no: string;
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+ };
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+ [CallSipCallEventEnum.EAR_SPEECH_SUCCESS]: {
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+ monitored_agent_no: string;
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  };
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+ [CallSipCallEventEnum.EAR_SPEECH_FAILED]: unknown;
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+ [CallSipCallEventEnum.STOP_EAR_SPEECH_SUCCESS]: unknown;
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+ [CallSipCallEventEnum.STOP_EAR_SPEECH_FAILED]: unknown;
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  [key: string]: unknown;
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  [key: symbol]: unknown;
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  }
@@ -36,3 +36,5 @@ export declare const queryAllRecordList: (params: {
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  export declare const logout: (params: AgentLogoutBodyType) => Promise<any>;
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  export declare const ping: () => Promise<any>;
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  export declare const listenAgentCall: (params: ListenAgentCallType) => Promise<any>;
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+ export declare const earSpeak: (params: ListenAgentCallType) => Promise<any>;
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+ export declare const stopEarSpeak: (params: ListenAgentCallType) => Promise<any>;
@@ -12,3 +12,5 @@ export declare const conferenceConfig: ActionConfigsType;
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  export declare const incomingCallConfig: ActionConfigsType;
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  export declare const incomingCallAnswerConfig: ActionConfigsType;
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  export declare const listenSuccessConfig: ActionConfigsType;
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+ export declare const earSpeakConfig: ActionConfigsType;
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+ export declare const earSpeakAgentConfig: ActionConfigsType;