ysyt-agent-sdk 1.0.87 → 1.0.89

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -11,6 +11,41 @@ export declare enum DirectionEnum {
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  MEETING = "meeting",
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  TRANSFER = "transfer"
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  }
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+ export declare enum WebsocketTypeEnum {
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+ OUT_CALL = 100,
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+ AGENT_STATE = 101,
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+ OUT_CALL_INCOMING_CALL = 102,
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+ OUT_CALL_RINGING = 103,
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+ OUT_CALL_ANSWER = 104,
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+ CALL_HOLD = 105,
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+ CALL_UNHOLD = 106,
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+ OUT_CALL_END = 107,
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+ CONSULT_REQUEST = 108,
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+ CONSULT_RINGING = 109,
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+ CONSULT_ANSWER = 110,
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+ CONSULT_FAIL = 111,
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+ MUTE = 112,
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+ UNMUTE = 113,
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+ CONSULT_CALL_IN = 114,
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+ CONSULT_CALL_IN_SUCCESS = 115,
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+ CONSULT_RETURN_CALL = 125,
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+ CONSULT_RETURN_CALL_SUCCESS = 126,
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+ CONSULT_TRANSFER = 116,
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+ CONSULT_TRANSFER_FAILED = 118,
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+ CONSULT_TRANSFER_OFF_HOOK = 117,
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+ INCOMING_CALL = 119,
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+ INCOMING_CALL_OFF_HOOK = 120,
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+ INCOMING_CALL_END = 121,
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+ SATISFACTION_EVALUATION = 122,
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+ CONSULT_THREE_WAY = 123,
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+ CONSULT_THREE_WAY_RESULT = 124,
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+ TRANSFER = 127,
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+ TRANSFER_FAILED = 128,
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+ TRANSFER_INCOMING_CALL = 129,
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+ TRANSFER_OFF_HOOK = 130,
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+ AGENT_HANGUP = 131,
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+ KICK_OFFLINE = 132
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+ }
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  export declare enum WebRtcCallSipEventEnum {
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  WEB_RTC_CONNECTING = "connecting",
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  WEB_RTC_CONNECTED = "connected",
@@ -20,15 +55,10 @@ export declare enum WebRtcCallSipEventEnum {
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  WEB_RTC_UNREGISTERED = "unregistered",
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  WEB_RTC_TERMINATED = "terminated",
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  WEB_RTC_REGISTER_FAILED = "register_failed",
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- WEB_RTC_INCOMING_CALL = "incoming_call",
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- WEB_RTC_ANSWER_SUCCESS = "answer_success",
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  WEB_RTC_ANSWER_FAILED = "answer_failed",
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- WEB_RTC_CALL_ENDED = "call_ended",
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- OUTGOING_LADING = "outgoing_login",
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- INCOMING_LADING = "incoming_login",
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  WEB_RTC_SEND_DTMF = "send_dtmf"
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  }
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- export declare enum CallSipCallEvent {
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+ export declare enum CallSipCallEventEnum {
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  CUSTOMER_INFO = "customer_info",
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  CALL_PROGRESS = "call_progress",
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  OUT_INCOMING_CALL = "out_call_incoming_call",
@@ -48,7 +78,7 @@ export declare enum CallSipCallEvent {
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  CONSULT_CALL_IN_SUCCESS = "consult_call_in_success",
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  CONSULT_RETURN_CALL_SUCCESS = "consult_return_call_success",
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  OTHER_SIDE_CONSULT_HANGUP = "other_side_consult_hangup",
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- OUR_SIDE_CONSULT_HANGUP = "Our_side_consult_hangup",
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+ OUR_SIDE_CONSULT_HANGUP = "our_side_consult_hangup",
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  AGENT_STATE = "agent_state",
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  MUTE_SUCCESS = "mute_success",
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  MUTE_FAILED = "mute_failed",
@@ -71,41 +101,6 @@ export declare enum CallSipCallEvent {
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  TRANSFER_OFF_HOOK = "transfer_off_hook",
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  TRANSFER_END = "transfer_end"
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  }
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- export declare enum WebsocketTypeEnum {
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- OUT_CALL = 100,
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- AGENT_STATE = 101,
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- OUT_CALL_INCOMING_CALL = 102,
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- OUT_CALL_RINGING = 103,
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- OUT_CALL_ANSWER = 104,
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- CALL_HOLD = 105,
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- CALL_UNHOLD = 106,
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- OUT_CALL_END = 107,
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- CONSULT_REQUEST = 108,
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- CONSULT_RINGING = 109,
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- CONSULT_ANSWER = 110,
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- CONSULT_FAIL = 111,
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- MUTE = 112,
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- UNMUTE = 113,
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- CONSULT_CALL_IN = 114,
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- CONSULT_CALL_IN_SUCCESS = 115,
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- CONSULT_RETURN_CALL = 125,
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- CONSULT_RETURN_CALL_SUCCESS = 126,
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- CONSULT_TRANSFER = 116,
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- CONSULT_TRANSFER_FAILED = 118,
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- CONSULT_TRANSFER_OFF_HOOK = 117,
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- INCOMING_CALL = 119,
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- INCOMING_CALL_OFF_HOOK = 120,
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- INCOMING_CALL_END = 121,
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- SATISFACTION_EVALUATION = 122,
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- CONSULT_THREE_WAY = 123,
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- CONSULT_THREE_WAY_RESULT = 124,
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- TRANSFER = 127,
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- TRANSFER_FAILED = 128,
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- TRANSFER_INCOMING_CALL = 129,
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- TRANSFER_OFF_HOOK = 130,
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- AGENT_HANGUP = 131,
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- KICK_OFFLINE = 132
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- }
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  export declare enum EventName {
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  EVENT_ALL = "event_all",
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  NOTIFICATION_CLICK = "notification_click",
@@ -1,6 +1,6 @@
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- import { CallSipCallEvent, WebRtcCallSipEventEnum } from '@/types/Enum';
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+ import { CallSipCallEventEnum, WebRtcCallSipEventEnum } from '@/types/Enum';
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  import { StateType } from '@/types/index';
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- export type CallBackType = WebRtcCallSipEventEnum.WEB_RTC_CONNECTED | WebRtcCallSipEventEnum.WEB_RTC_DISCONNECTED | WebRtcCallSipEventEnum.WEB_RTC_CONNECTING | WebRtcCallSipEventEnum.WEB_RTC_DISCONNECTING | WebRtcCallSipEventEnum.WEB_RTC_REGISTERED | WebRtcCallSipEventEnum.WEB_RTC_UNREGISTERED | WebRtcCallSipEventEnum.WEB_RTC_REGISTER_FAILED | WebRtcCallSipEventEnum.WEB_RTC_TERMINATED | WebRtcCallSipEventEnum.WEB_RTC_ANSWER_FAILED | WebRtcCallSipEventEnum.WEB_RTC_SEND_DTMF | CallSipCallEvent.CONSULT_INCOMING | 'initial' | 'unknown' | 'error';
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+ export type CallBackType = WebRtcCallSipEventEnum.WEB_RTC_CONNECTED | WebRtcCallSipEventEnum.WEB_RTC_DISCONNECTED | WebRtcCallSipEventEnum.WEB_RTC_CONNECTING | WebRtcCallSipEventEnum.WEB_RTC_DISCONNECTING | WebRtcCallSipEventEnum.WEB_RTC_REGISTERED | WebRtcCallSipEventEnum.WEB_RTC_UNREGISTERED | WebRtcCallSipEventEnum.WEB_RTC_REGISTER_FAILED | WebRtcCallSipEventEnum.WEB_RTC_TERMINATED | WebRtcCallSipEventEnum.WEB_RTC_ANSWER_FAILED | WebRtcCallSipEventEnum.WEB_RTC_SEND_DTMF | CallSipCallEventEnum.CONSULT_INCOMING | 'initial' | 'unknown' | 'error';
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  export type IncomingCallDataType = {
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  from: string;
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  };
@@ -1,4 +1,4 @@
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- import { AgentStatus, CallSipCallEvent, DirectionEnum, EventName, WebRtcCallSipEventEnum } from './Enum';
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+ import { AgentStatus, CallSipCallEventEnum, DirectionEnum, EventName, WebRtcCallSipEventEnum } from './Enum';
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  import { AgentStateType, ConsultInComingType, DTMFDataType, NotificationClickType, RtcErrorDataType, RtcEventDataType, RtcEventDataTypes } from '@/types/event';
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  export interface ResponseCodeType<T> {
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  code: number;
@@ -58,6 +58,11 @@ export type DeviceType = 1 | 2 | 3;
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  export type StateType = AgentStatus.OFFLINE | AgentStatus.IDLE | AgentStatus.BUSY | AgentStatus.RINGING;
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  export type ActionType = 'call_number' | 'answer' | 'reject' | 'hangup' | 'dtmf' | 'unhold' | 'hold' | 'mute' | 'unmute' | 'satisfaction' | 'consult' | 'consult_transfer' | 'consult_retrieve' | 'conference' | 'transfer';
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  export type ActionConfigsType = Array<ActionType>;
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+ type HangupType = {
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+ session_id: string;
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+ device_type: 0 | 1 | 2 | 3 | 4;
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+ agent_no: string;
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+ };
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  export interface AgentObjectType {
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  agent_id: number;
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  agent_no: string;
@@ -161,7 +166,7 @@ type EventObject<T> = {
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  export interface Events {
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  [EventName.AGENT_INIT_STATUS]: boolean;
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  [EventName.KICK_OFF]: unknown;
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- [CallSipCallEvent.CALL_PROGRESS]: string;
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+ [CallSipCallEventEnum.CALL_PROGRESS]: string;
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  [WebRtcCallSipEventEnum.WEB_RTC_CONNECTING]: unknown;
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  [WebRtcCallSipEventEnum.WEB_RTC_CONNECTED]: unknown;
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  [WebRtcCallSipEventEnum.WEB_RTC_DISCONNECTING]: unknown;
@@ -173,40 +178,64 @@ export interface Events {
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  [WebRtcCallSipEventEnum.WEB_RTC_ANSWER_FAILED]: EventObject<RtcEventDataType<RtcErrorDataType>['data']>;
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  [WebRtcCallSipEventEnum.WEB_RTC_SEND_DTMF]: EventObject<RtcEventDataType<DTMFDataType>['data']>;
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  [EventName.EVENT_ALL]: EventObject<RtcEventDataType<RtcEventDataTypes>['data']>;
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- [CallSipCallEvent.OUT_INCOMING_CALL]: unknown;
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- [CallSipCallEvent.OUT_SUCCESS]: unknown;
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- [CallSipCallEvent.OUT_FAILED]: string;
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- [CallSipCallEvent.MUTE_SUCCESS]: unknown;
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- [CallSipCallEvent.MUTE_FAILED]: string;
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- [CallSipCallEvent.UNMUTE_SUCCESS]: unknown;
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- [CallSipCallEvent.UNMUTE_FAILED]: string;
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- [CallSipCallEvent.CONSULT_TRANSFER_SUCCESS]: unknown;
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- [CallSipCallEvent.CONSULT_TRANSFER_FAILED]: string;
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- [CallSipCallEvent.CONSULT_TRANSFER_OFF_HOOK]: unknown;
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- [CallSipCallEvent.CONSULT_RINGING]: unknown;
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- [CallSipCallEvent.CONSULT_OFF_HOOK]: unknown;
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- [CallSipCallEvent.CONSULT_FAILED]: {
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+ [CallSipCallEventEnum.OUT_INCOMING_CALL]: unknown;
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+ [CallSipCallEventEnum.OUT_SUCCESS]: unknown;
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+ [CallSipCallEventEnum.OUT_FAILED]: string;
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+ [CallSipCallEventEnum.MUTE_SUCCESS]: unknown;
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+ [CallSipCallEventEnum.MUTE_FAILED]: string;
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+ [CallSipCallEventEnum.UNMUTE_SUCCESS]: unknown;
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+ [CallSipCallEventEnum.UNMUTE_FAILED]: string;
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+ [CallSipCallEventEnum.CONSULT_TRANSFER_SUCCESS]: unknown;
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+ [CallSipCallEventEnum.CONSULT_TRANSFER_FAILED]: string;
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+ [CallSipCallEventEnum.CONSULT_TRANSFER_OFF_HOOK]: unknown;
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+ [CallSipCallEventEnum.CONSULT_RINGING]: unknown;
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+ [CallSipCallEventEnum.CONSULT_OFF_HOOK]: {
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+ session_id: string;
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+ };
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+ [CallSipCallEventEnum.CONSULT_FAILED]: {
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  custom_reason: string;
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  };
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  [EventName.NOTIFICATION_CLICK]: NotificationClickType;
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- [CallSipCallEvent.CONSULT_INCOMING]: RtcEventDataType<ConsultInComingType>['data'];
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- [CallSipCallEvent.CONSULT_CALL_IN_SUCCESS]: unknown;
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- [CallSipCallEvent.CONSULT_RETURN_CALL_SUCCESS]: unknown;
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- [CallSipCallEvent.AGENT_STATE]: AgentStateType;
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+ [CallSipCallEventEnum.CONSULT_INCOMING]: RtcEventDataType<ConsultInComingType>['data'];
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+ [CallSipCallEventEnum.CONSULT_CALL_IN_SUCCESS]: unknown;
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+ [CallSipCallEventEnum.CONSULT_RETURN_CALL_SUCCESS]: unknown;
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+ [CallSipCallEventEnum.AGENT_STATE]: AgentStateType;
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  [EventName.UPDATE_ANSWER_DEVICE]: DeviceType;
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  [EventName.PHONE_BAR_OPERATION]: Array<ActionType>;
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- [CallSipCallEvent.INCOMING_CALL]: {
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+ [CallSipCallEventEnum.INCOMING_CALL]: {
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  customer_phone: string;
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  };
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- [CallSipCallEvent.INCOMING_CALL_OFF_HOOK]: unknown;
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- [CallSipCallEvent.INCOMING_CALL_END]: unknown;
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- [CallSipCallEvent.SATISFACTION_EVALUATION_SUCCESS]: unknown;
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- [CallSipCallEvent.SATISFACTION_EVALUATION_FAILED]: string;
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- [CallSipCallEvent.CONSULT_THREE_WAY_SUCCESS]: unknown;
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- [CallSipCallEvent.CONSULT_THREE_WAY_FAILED]: {
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+ [CallSipCallEventEnum.INCOMING_CALL_OFF_HOOK]: unknown;
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+ [CallSipCallEventEnum.INCOMING_CALL_END]: unknown;
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+ [CallSipCallEventEnum.SATISFACTION_EVALUATION_SUCCESS]: unknown;
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+ [CallSipCallEventEnum.SATISFACTION_EVALUATION_FAILED]: string;
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+ [CallSipCallEventEnum.CONSULT_THREE_WAY_SUCCESS]: unknown;
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+ [CallSipCallEventEnum.CONSULT_THREE_WAY_FAILED]: {
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  conf_name: string;
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  };
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- [CallSipCallEvent.CUSTOMER_INFO]: CallCrmObject;
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+ [CallSipCallEventEnum.CUSTOMER_INFO]: CallCrmObject;
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+ [CallSipCallEventEnum.OTHER_SIDE_CONSULT_HANGUP]: HangupType;
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+ [CallSipCallEventEnum.OUT_HANGUP]: HangupType;
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+ [CallSipCallEventEnum.OUR_SIDE_CONSULT_HANGUP]: HangupType;
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+ [CallSipCallEventEnum.THREE_WAY_OUR_SIDE_HANGUP]: HangupType;
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+ [CallSipCallEventEnum.TRANSFER_END]: HangupType;
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+ [CallSipCallEventEnum.OUT_OFF_ANSWER]: unknown;
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+ [CallSipCallEventEnum.OUT_RINGING]: {
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+ call_id: string;
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+ type: 0 | 1;
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+ };
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+ [CallSipCallEventEnum.HOLD_SUCCESS]: unknown;
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+ [CallSipCallEventEnum.UNHOLD_SUCCESS]: unknown;
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+ [CallSipCallEventEnum.HOLD_FAILED]: string;
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+ [CallSipCallEventEnum.UNHOLD_FAILED]: string;
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+ [CallSipCallEventEnum.TRANSFER_PROGRESS]: unknown;
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+ [CallSipCallEventEnum.TRANSFER_INCOMING_CALL]: {
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+ agent_mane: string;
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+ };
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+ [CallSipCallEventEnum.TRANSFER_OFF_HOOK]: {
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+ session_id: string;
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+ };
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+ [CallSipCallEventEnum.TRANSFER_FAILED]: string;
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  [EventName.WEBSITE_DELAY]: RttObjectType;
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  [EventName.SELECT_EXTERNAL_NUMBER]: string;
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  [EventName.FAIL_NOTIFICATION]: string;