ysyt-agent-sdk 1.0.58 → 1.0.60

package/dist/ysyt-agent-sdk.cjs.js

@@ -14,7 +14,7 @@ const Re=globalThis,Ue=Re.trustedTypes,ke=Ue?Ue.createPolicy("lit-html",{createH
  * @license
  * Copyright 2017 Google LLC
  * SPDX-License-Identifier: BSD-3-Clause
- */},qt=globalThis;class dt extends De{constructor(){super(...arguments),this.renderOptions={host:this},this._$Do=void 0}createRenderRoot(){const A=super.createRenderRoot();return this.renderOptions.renderBefore??=A.firstChild,A}update(A){const e=this.render();this.hasUpdated||(this.renderOptions.isConnected=this.isConnected),super.update(A),this._$Do=gt(e,this.renderRoot,this.renderOptions)}connectedCallback(){super.connectedCallback(),this._$Do?.setConnected(!0)}disconnectedCallback(){super.disconnectedCallback(),this._$Do?.setConnected(!1)}render(){return Xe}}dt._$litElement$=!0,dt.finalized=!0,qt.litElementHydrateSupport?.({LitElement:dt});const pt=qt.litElementPolyfillSupport;pt?.({LitElement:dt}),(qt.litElementVersions??=[]).push("4.2.1");const ut={statusColor:{[exports.AgentStatus.IDLE]:"#1D92E9",[exports.AgentStatus.BUSY]:"#F5212D",[exports.AgentStatus.OFFLINE]:"#8c8c8c",[exports.AgentStatus.RINGING]:"#e9b91d"}},mt=["call_number"],Ct=[],Et=["hangup"],It=["hold","hangup","unhold","mute","unmute","transfer","consult","satisfaction","dtmf"],Mt=["consult_transfer","conference","consult_retrieve"],wt=["hangup"],ft=["hangup"],Bt=["answer","reject"],Qt=["hangup","consult","transfer","hold","unhold","mute","unmute","satisfaction","dtmf"],St={agentInfo:{},isRtcReconnecting:!1,sessionId:"",enableBrowserAlert:!1,autoStateTimer:null},yt={isCalling:!1,direction:null,outCallIsAnswer:!1,incomingIsAnswer:!1,transferIsAnswer:!1,isMeeting:!1,isHold:!1,displayText:"",isMuted:!1,consultIsAnswer:!1,actionConfigs:[],answerDevice:1};const Tt=new class extends $A{updateIsCalling(A){this.setState({isCalling:A})}updateDirection(A){this.setState({direction:A})}updateOutCallIsAnswer(A){this.setState({outCallIsAnswer:A})}updateIsHold(A){const e=this.get("actionConfigs");if(A){const A=[...e.filter(A=>"hold"!==A)];A.push("unhold"),this.updateActionConfigs(A)}else{const A=[...e.filter(A=>"unhold"!==A)];A.push("hold"),this.updateActionConfigs(A)}this.getState().isHold=A}updateDisplayText(A){this.setState({displayText:A}),console.log("displayText:",A),ae.emit(exports.CallSipCallEvent.CALL_PROGRESS,A)}updateActionConfigs(A){const{show_satisfaction:e}=St.agentInfo||{},t=this.get("answerDevice");this.setState({actionConfigs:A.filter(A=>(0!==e||"satisfaction"!==A)&&(2!==t&&3!==t||"hangup"!==A&&"dtmf"!==A))}),ae.emit(exports.EventName.PHONE_BAR_OPERATION,A)}updateConsultIsAnswer(A){this.setState({consultIsAnswer:A})}updateIsMuted(A){const e=this.get("actionConfigs");if(A){const A=[...e.filter(A=>"mute"!==A)];A.push("unmute"),this.updateActionConfigs(A)}else{const A=[...e.filter(A=>"unmute"!==A)];A.push("mute"),this.updateActionConfigs(A)}this.setState({isMuted:A})}updateIncomingIsAnswer(A){this.setState({incomingIsAnswer:A})}updateAnswerDevice(A){this.setState({answerDevice:A}),St.stateObject.state===exports.AgentStatus.IDLE?this.updateActionConfigs(mt):St.stateObject.state===exports.AgentStatus.BUSY&&this.updateActionConfigs(Ct),ae.emit(exports.EventName.UPDATE_ANSWER_DEVICE,A)}updateIsMeeting(A){this.setState({isMeeting:A})}updateTransferIsAnswer(A){this.setState({transferIsAnswer:A})}reset(){this.setState({...yt},!0)}getCallInfo(){return this.getState()}get(A){return this.getState()[A]}}(yt);class Dt extends Error{response;request;options;constructor(A,e,t){const s=`${A.status||0===A.status?A.status:""} ${A.statusText||""}`.trim();super(`Request failed with ${s?`status code ${s}`:"an unknown error"}: ${e.method} ${e.url}`),this.name="HTTPError",this.response=A,this.request=e,this.options=t}}class Rt extends 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instanceof URLSearchParams)||this._options.headers&&this._options.headers["content-type"]||this.request.headers.delete("content-type"),this.request=new globalThis.Request(new globalThis.Request(e,{...this.request}),this._options)}if(this._options.onUploadProgress){if("function"!=typeof this._options.onUploadProgress)throw new TypeError("The `onUploadProgress` option must be a function");if(!Ut)throw new Error("Request streams are not supported in your environment. 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+ */},qt=globalThis;class dt extends De{constructor(){super(...arguments),this.renderOptions={host:this},this._$Do=void 0}createRenderRoot(){const A=super.createRenderRoot();return this.renderOptions.renderBefore??=A.firstChild,A}update(A){const e=this.render();this.hasUpdated||(this.renderOptions.isConnected=this.isConnected),super.update(A),this._$Do=gt(e,this.renderRoot,this.renderOptions)}connectedCallback(){super.connectedCallback(),this._$Do?.setConnected(!0)}disconnectedCallback(){super.disconnectedCallback(),this._$Do?.setConnected(!1)}render(){return Xe}}dt._$litElement$=!0,dt.finalized=!0,qt.litElementHydrateSupport?.({LitElement:dt});const pt=qt.litElementPolyfillSupport;pt?.({LitElement:dt}),(qt.litElementVersions??=[]).push("4.2.1");const ut={statusColor:{[exports.AgentStatus.IDLE]:"#1D92E9",[exports.AgentStatus.BUSY]:"#F5212D",[exports.AgentStatus.OFFLINE]:"#8c8c8c",[exports.AgentStatus.RINGING]:"#e9b91d"}},mt=["call_number"],Ct=[],Et=["hangup"],It=["hold","hangup","mute","transfer","consult","satisfaction","dtmf"],Mt=["consult_transfer","conference","consult_retrieve"],wt=["hangup"],ft=["hangup"],Bt=["answer","reject"],Qt=["hangup","consult","transfer","hold","mute","satisfaction","dtmf"],St={agentInfo:{},isRtcReconnecting:!1,sessionId:"",enableBrowserAlert:!1,autoStateTimer:null},yt={isCalling:!1,direction:null,outCallIsAnswer:!1,incomingIsAnswer:!1,transferIsAnswer:!1,isMeeting:!1,isHold:!1,displayText:"",isMuted:!1,consultIsAnswer:!1,actionConfigs:[],answerDevice:1};const Tt=new class extends $A{updateIsCalling(A){this.setState({isCalling:A})}updateDirection(A){this.setState({direction:A})}updateOutCallIsAnswer(A){this.setState({outCallIsAnswer:A})}updateIsHold(A){const e=this.get("actionConfigs");if(A){const 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Error{request;constructor(A){super(`Request timed out: ${A.method} ${A.url}`),this.name="TimeoutError",this.request=A}}const Ut=(()=>{let A=!1,e=!1;const t="function"==typeof globalThis.ReadableStream,s="function"==typeof globalThis.Request;if(t&&s)try{e=new globalThis.Request("https://empty.invalid",{body:new globalThis.ReadableStream,method:"POST",get duplex(){return A=!0,"half"}}).headers.has("Content-Type")}catch(A){if(A instanceof Error&&"unsupported BodyInit type"===A.message)return!1;throw A}return A&&!e})(),kt="function"==typeof globalThis.AbortController,Gt="function"==typeof globalThis.AbortSignal&&"function"==typeof globalThis.AbortSignal.any,Yt="function"==typeof globalThis.ReadableStream,Ft="function"==typeof globalThis.FormData,xt=["get","post","put","patch","head","delete"],Zt={json:"application/json",text:"text/*",formData:"multipart/form-data",arrayBuffer:"*/*",blob:"*/*"},vt=2147483647,Kt=(new 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A&&null!==A)try{const e=JSON.stringify(A);return(new TextEncoder).encode(e).length}catch{return 0}return 0})(A.body);let s=0;return new Request(A,{duplex:"half",body:new ReadableStream({async start(i){const r=A.body instanceof ReadableStream?A.body.getReader():new Response("").body.getReader();await async function A(){const{done:o,value:n}=await r.read();if(o)return e&&e({percent:1,transferredBytes:s,totalBytes:Math.max(t,s)},new Uint8Array),void i.close();s+=n.byteLength;let a=0===t?0:s/t;(t<s||1===a)&&(a=.99),e&&e({percent:Number(a.toFixed(2)),transferredBytes:s,totalBytes:t},n),i.enqueue(n),await A()}()}})})},Ht=A=>null!==A&&"object"==typeof A,jt=(...A)=>{for(const e of A)if((!Ht(e)||Array.isArray(e))&&void 0!==e)throw new TypeError("The `options` argument must be an object");return zt({},...A)},Lt=(A={},e={})=>{const t=new globalThis.Headers(A),s=e instanceof globalThis.Headers,i=new globalThis.Headers(e);for(const[A,e]of i.entries())s&&"undefined"===e||void 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i;if("json"===A){if(204===r.status)return"";if(0===(await r.clone().arrayBuffer()).byteLength)return"";if(e.parseJson)return e.parseJson(await r.text())}return r[A]()};return i}request;abortController;_retryCount=0;_input;_options;constructor(A,e={}){if(this._input=A,this._options={...e,headers:Lt(this._input.headers,e.headers),hooks:Pt({beforeRequest:[],beforeRetry:[],beforeError:[],afterResponse:[]},e.hooks),method:Xt(e.method??this._input.method??"GET"),prefixUrl:String(e.prefixUrl||""),retry:$t(e.retry),throwHttpErrors:!1!==e.throwHttpErrors,timeout:e.timeout??1e4,fetch:e.fetch??globalThis.fetch.bind(globalThis)},"string"!=typeof this._input&&!(this._input instanceof URL||this._input instanceof globalThis.Request))throw new TypeError("`input` must be a string, URL, or Request");if(this._options.prefixUrl&&"string"==typeof this._input){if(this._input.startsWith("/"))throw new Error("`input` must not begin with a slash when using 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instanceof URLSearchParams)||this._options.headers&&this._options.headers["content-type"]||this.request.headers.delete("content-type"),this.request=new globalThis.Request(new globalThis.Request(e,{...this.request}),this._options)}if(this._options.onUploadProgress){if("function"!=typeof this._options.onUploadProgress)throw new TypeError("The `onUploadProgress` option must be a function");if(!Ut)throw new Error("Request streams are not supported in your environment. 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 /*! MIT License © Sindre Sorhus */const es=A=>{const e=(e,t)=>As.create(e,jt(A,t));for(const t of xt)e[t]=(e,s)=>As.create(e,jt(A,s,{method:t}));return e.create=A=>es(jt(A)),e.extend=e=>("function"==typeof e&&(e=e(A??{})),es(jt(A,e))),e.stop=Ot,e};var ts,ss=es(),is="undefined"!=typeof globalThis?globalThis:"undefined"!=typeof window?window:"undefined"!=typeof global?global:"undefined"!=typeof self?self:{},rs={exports:{}};
 /**
  * [js-md5]{@link https://github.com/emn178/js-md5}
@@ -757,7 +757,7 @@ const ms=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
                     `}
               </div>
             </my-modal-wrapper>
-          `;gt(s,this.modalRoot)}})}catch(A){Fs(A)}}getActionConfigs(){const{show_satisfaction:A}=St.agentInfo,e=Tt.get("isHold"),t=Tt.get("isMuted"),s=Tt.get("actionConfigs").filter(s=>(0!==A||"satisfaction"!==s)&&(!(!e&&"unhold"===s)&&((!e||"hold"!==s)&&((!t||"mute"!==s)&&!(!t&&"unmute"===s)))));return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"},{render:this.renderConsultRetrieve,type:"consult_retrieve"},{render:this.renderConference,type:"conference"}].filter(({type:A})=>s.includes(A))}async render(){const{displayText:A}=Tt.getState(),{answer_devices:e}=St.agentInfo,t=(e||"").split(","),s=this.getActionConfigs(),i={...ut},{statusColor:r}=i,o=document.querySelector("head");if(o){const A=ze`
+          `;gt(s,this.modalRoot)}})}catch(A){Fs(A)}}getActionConfigs(){const A=Tt.get("actionConfigs");return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"},{render:this.renderConsultRetrieve,type:"consult_retrieve"},{render:this.renderConference,type:"conference"}].filter(({type:e})=>A.includes(e))}async render(){const{displayText:A}=Tt.getState(),{answer_devices:e}=St.agentInfo,t=(e||"").split(","),s=this.getActionConfigs(),i={...ut},{statusColor:r}=i,o=document.querySelector("head");if(o){const A=ze`
         <style>
           .ysyt-phone-body {
             background: ${r[this.statusParams.state]};
@@ -873,4 +873,4 @@ const ms=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
               `:""}
         </div>
       </my-popover>
-    `;gt(s,this.rttHTML)}}const vs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class Ks{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let Os=null;class Ns{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Us,this.initWebSocket()}static getInstance(A){if(!Os){if(!A)throw new Error("WebSocket 尚未初始化");Os=new Ns(A)}return Os}stateIdleChange(){const{state:A}=St.stateObject;A!==exports.AgentStatus.IDLE&&this.apiClient._changeState({data:{state:exports.AgentStatus.IDLE,state_name:"空闲"}})}putAgentState(){St.sessionId="";const{post_call_process_time:A}=St.agentInfo,e=A||0;St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),e>0?St.autoStateTimer=setTimeout(()=>{St.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=A=>{const e=JSON.parse(A.data),{type:t,data:s,code:i,msg:r}=e;if(0!==t&&console.warn(t),t===exports.WebsocketTypeEnum.OUT_CALL&&(0!==i?(Tt.reset(),ae.emit(exports.CallSipCallEvent.OUT_FAILED,r),this.stateIdleChange()):0===i&&ae.emit(exports.CallSipCallEvent.OUT_SUCCESS)),t===exports.WebsocketTypeEnum.AGENT_STATE){const{state:A,state_name:e}=s;St.stateObject={state:A,state_name:e},"振铃中"===e&&Tt.updateDisplayText(exports.DisplayTextEnum.AGENT_RINGING),ae.emit(exports.CallSipCallEvent.AGENT_STATE,{state:A,state_name:e})}if(t===exports.WebsocketTypeEnum.OUT_CALL_INCOMING_CALL&&(ae.emit(exports.CallSipCallEvent.OUT_INCOMING_CALL),St.sessionId=s.session_id,Tt.updateActionConfigs(Et)),t===exports.WebsocketTypeEnum.OUT_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.OUT_HANGUP,s),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Tt.reset(),ae.emit(exports.CallSipCallEvent.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),ae.emit(exports.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.THREE_WAY_OUR_SIDE_HANGUP),Tt.updateActionConfigs(mt)):4===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.TRANSFER_END),Tt.updateActionConfigs(mt))),t===exports.WebsocketTypeEnum.OUT_CALL_RINGING&&1===s.type&&(ae.emit(exports.CallSipCallEvent.OUT_RINGING,s),Tt.updateDisplayText(exports.DisplayTextEnum.RINGING)),t===exports.WebsocketTypeEnum.OUT_CALL_ANSWER&&(ae.emit(exports.CallSipCallEvent.OUT_OFF_ANSWER,s),Tt.updateOutCallIsAnswer(!0),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),Tt.updateActionConfigs(It)),t===exports.WebsocketTypeEnum.CONSULT_RINGING&&(ae.emit(exports.CallSipCallEvent.CONSULT_RINGING),Tt.updateDisplayText(exports.DisplayTextEnum.AGENT_RINGING),Tt.updateActionConfigs([])),t===exports.WebsocketTypeEnum.CONSULT_ANSWER&&(ae.emit(exports.CallSipCallEvent.CONSULT_OFF_HOOK,s),Tt.updateConsultIsAnswer(!0),Tt.updateDisplayText(exports.DisplayTextEnum.CONSULTING),Tt.updateActionConfigs(Mt)),t===exports.WebsocketTypeEnum.CONSULT_FAIL&&(ae.emit(exports.CallSipCallEvent.CONSULT_FAILED,{custom_reason:s.custom_reason}),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),Tt.updateActionConfigs(It)),t===exports.WebsocketTypeEnum.CONSULT_CALL_IN&&(ae.emit(exports.CallSipCallEvent.CONSULT_INCOMING,s),Tt.updateIsCalling(!0),Tt.updateDirection(exports.DirectionEnum.CONSULT),Tt.updateDisplayText(exports.DisplayTextEnum.CONSULT_CALL_IN),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 咨询来电",`坐席 [${s.agent_name}] 正在咨询...`,()=>{ae.emit(exports.EventName.NOTIFICATION_CLICK,{agent_mane:s.agent_name})})),t===exports.WebsocketTypeEnum.CONSULT_CALL_IN_SUCCESS&&(St.sessionId=s.session_id,ae.emit(exports.CallSipCallEvent.CONSULT_CALL_IN_SUCCESS),Tt.updateConsultIsAnswer(!0),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),Tt.updateActionConfigs(wt)),t===exports.WebsocketTypeEnum.CONSULT_RETURN_CALL_SUCCESS&&(ae.emit(exports.CallSipCallEvent.CONSULT_RETURN_CALL_SUCCESS),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),ae.emit(exports.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)),t===exports.WebsocketTypeEnum.MUTE&&(0===i?(Tt.updateIsMuted(!0),ae.emit(exports.CallSipCallEvent.MUTE_SUCCESS),Tt.updateDisplayText(exports.DisplayTextEnum.MUTING)):ae.emit(exports.CallSipCallEvent.MUTE_FAILED,r)),t===exports.WebsocketTypeEnum.UNMUTE&&(0===i?(Tt.updateIsMuted(!1),ae.emit(exports.CallSipCallEvent.UNMUTE_SUCCESS),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING)):ae.emit(exports.CallSipCallEvent.UNMUTE_FAILED,r)),t===exports.WebsocketTypeEnum.CALL_HOLD&&(0===i?(Tt.updateIsHold(!0),Tt.updateDisplayText(exports.DisplayTextEnum.HOLDING),ae.emit(exports.CallSipCallEvent.HOLD_SUCCESS)):ae.emit(exports.CallSipCallEvent.HOLD_FAILED,r)),t===exports.WebsocketTypeEnum.CALL_UNHOLD&&(0===i?(Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),Tt.updateIsHold(!1),ae.emit(exports.CallSipCallEvent.UNHOLD_SUCCESS)):ae.emit(exports.CallSipCallEvent.UNHOLD_FAILED,r)),t===exports.WebsocketTypeEnum.CONSULT_TRANSFER&&(0===i?ae.emit(exports.CallSipCallEvent.CONSULT_TRANSFER_SUCCESS):ae.emit(exports.CallSipCallEvent.CONSULT_TRANSFER_FAILED,r)),t===exports.WebsocketTypeEnum.CONSULT_TRANSFER_FAILED&&ae.emit(exports.CallSipCallEvent.CONSULT_TRANSFER_FAILED,s.status),t===exports.WebsocketTypeEnum.CONSULT_TRANSFER_OFF_HOOK&&(Tt.updateDirection(exports.DirectionEnum.INCOMING),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),ae.emit(exports.CallSipCallEvent.CONSULT_TRANSFER_OFF_HOOK),Tt.updateActionConfigs(Qt),Tt.updateIncomingIsAnswer(!0),Tt.updateConsultIsAnswer(!1)),t===exports.WebsocketTypeEnum.INCOMING_CALL&&(St.sessionId=s.session_id,Tt.updateIsCalling(!0),Tt.updateDirection(exports.DirectionEnum.INCOMING),Tt.updateDisplayText(exports.DisplayTextEnum.INCOMING_CALL),ae.emit(exports.CallSipCallEvent.INCOMING_CALL,{customer_phone:s.customer_phone}),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 客户来电",`客户 [${s.customer_phone}] 正在呼入...`,()=>{ae.emit(exports.EventName.NOTIFICATION_CLICK,{customer_phone:s.customer_phone})})),t===exports.WebsocketTypeEnum.INCOMING_CALL_OFF_HOOK&&(Tt.updateIncomingIsAnswer(!0),ae.emit(exports.CallSipCallEvent.INCOMING_CALL_OFF_HOOK),Tt.updateActionConfigs(Qt),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING)),t===exports.WebsocketTypeEnum.INCOMING_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.INCOMING_CALL_END),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Tt.reset(),ae.emit(exports.CallSipCallEvent.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),ae.emit(exports.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.THREE_WAY_OUR_SIDE_HANGUP),Tt.updateActionConfigs(mt)):4===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.TRANSFER_END),Tt.updateActionConfigs(mt))),t===exports.WebsocketTypeEnum.SATISFACTION_EVALUATION&&(0===i?ae.emit(exports.CallSipCallEvent.SATISFACTION_EVALUATION_SUCCESS):ae.emit(exports.CallSipCallEvent.SATISFACTION_EVALUATION_FAILED,r)),t===exports.WebsocketTypeEnum.CONSULT_THREE_WAY&&(0!==i?ae.emit(exports.CallSipCallEvent.CONSULT_THREE_WAY_FAILED,r):0===i&&Tt.updateIsMeeting(!0)),t===exports.WebsocketTypeEnum.CONSULT_THREE_WAY_RESULT&&("success"===s.status?(Tt.updateDirection(exports.DirectionEnum.MEETING),Tt.updateDisplayText(exports.DisplayTextEnum.MEETING),Tt.updateActionConfigs(ft),ae.emit(exports.CallSipCallEvent.CONSULT_THREE_WAY_SUCCESS)):(ae.emit(exports.CallSipCallEvent.CONSULT_THREE_WAY_FAILED,{conf_name:s.conf_name}),Tt.updateIsMeeting(!1))),t===exports.WebsocketTypeEnum.TRANSFER_INCOMING_CALL&&(s.agent_no===St.agentInfo.agent_no?(Tt.updateDisplayText(exports.DisplayTextEnum.TRANSFERRING),ae.emit(exports.CallSipCallEvent.TRANSFER_PROGRESS),Tt.updateActionConfigs([]),Tt.updateTransferIsAnswer(!0)):(ae.emit(exports.CallSipCallEvent.TRANSFER_INCOMING_CALL,s),Tt.updateIsCalling(!0),Tt.updateDirection(exports.DirectionEnum.TRANSFER),Tt.updateDisplayText(exports.DisplayTextEnum.TRANSFER_INCOMING_CALL),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 转接来电",`坐席 [${s.agent_no}] 正在转接...`,()=>{ae.emit(exports.EventName.NOTIFICATION_CLICK,{agent_mane:s.agent_no})}))),t===exports.WebsocketTypeEnum.TRANSFER_OFF_HOOK&&(St.sessionId=s.session_id,ae.emit(exports.CallSipCallEvent.TRANSFER_OFF_HOOK),Tt.updateTransferIsAnswer(!0),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),Tt.updateActionConfigs(Qt)),t===exports.WebsocketTypeEnum.TRANSFER_FAILED&&"failed"===s.status){ae.emit(exports.CallSipCallEvent.TRANSFER_FAILED,"未知原因");const A=Tt.get("direction");A===exports.DirectionEnum.OUTGOING?Tt.updateActionConfigs(It):A===exports.DirectionEnum.INCOMING&&Tt.updateActionConfigs(Qt)}0!==t&&vs.emit("ws-message",e)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Os&&(Os.close(),Os=null)}static __internalSend(A){if(!Os)throw new Error("WebSocket 尚未初始化");Os.sendMessage(A)}}class bs{constructor(A){this.sipClient=null,this.sipClient=A}roleMute(){const A=Tt.get("isCalling"),e=St.sessionId;if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}))}holdCall(){this.roleMute();const A=Tt.get("isHold"),{sessionId:e}=St;if(!e)return;if(!Tt.get("actionConfigs").includes("hold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿保持"}));if(A)throw new Error(JSON.stringify({code:1,msg:"当前已处于保持状态"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CALL_HOLD,data:{session_id:e}})}unholdCall(){this.roleMute();const{isHold:A}=Tt.getState(),{sessionId:e}=St;if(!Tt.get("actionConfigs").includes("unhold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取消保持"}));if(e){if(!A)throw new Error(JSON.stringify({code:1,msg:"当前未处于保持状态"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CALL_UNHOLD,data:{session_id:e}})}}sendDTMF(A){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("actionConfigs").includes("dtmf"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿发送按键"}));const{isCalling:e}=Tt.getState();if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));this.sipClient.sendDTMF(A)}cancelCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("actionConfigs").includes("reject"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用拒接"}));const{isCalling:A,direction:e,outCallIsAnswer:t}=Tt.getState();if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));t||(e===exports.DirectionEnum.INCOMING?this.rejectInCall():e===exports.DirectionEnum.OUTGOING&&this.rejectOutCall())}async consultCall(A){this.roleMute();const{isCalling:e,outCallIsAnswer:t,consultIsAnswer:s,incomingIsAnswer:i}=Tt.getState(),r=St.sessionId;if(!Tt.get("actionConfigs").includes("consult"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询"}));if(s)throw new Error(JSON.stringify({code:1,msg:"当前正在咨询"}));if(!(e||t||i))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!r)throw new Error(JSON.stringify({code:1,msg:"sessionId不存在"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CONSULT_REQUEST,data:{session_id:r,consultation_agent_no:A}})}async answerCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));await this.sipClient.answerCall()}async rejectInCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));const{isCalling:A}=Tt.getState();if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectInCall()}async makeCall(A){if(Tt.getState().isCalling)throw new Error(JSON.stringify({code:1,msg:"正在呼叫中，请勿重复点击"}));Tt.updateIsCalling(!0),Tt.updateDirection(exports.DirectionEnum.OUTGOING),Ns.__internalSend({type:exports.WebsocketTypeEnum.OUT_CALL,data:{customer_phone:A}})}async rejectOutCall(){const{isCalling:A}=Tt.getState();if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectOutCall()}async hangup(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("isCalling"))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.hangup()}mute(){this.roleMute();const A=Tt.get("actionConfigs"),e=Tt.get("isMuted"),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前未处于静音状态"}));if(!A.includes("mute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.MUTE,data:{session_id:t}})}unmute(){this.roleMute();const A=Tt.get("actionConfigs"),e=Tt.get("isMuted"),t=St.sessionId;if(!e)throw new Error(JSON.stringify({code:1,msg:"当前未处于未静音状态"}));if(!A.includes("unmute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.UNMUTE,data:{session_id:t}})}consultTransfer(){this.roleMute();const A=Tt.get("consultIsAnswer"),e=St.sessionId;if(!Tt.get("actionConfigs").includes("consult_transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询转移"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CONSULT_TRANSFER,data:{session_id:e}})}satisfactionEvaluation(){this.roleMute();const A=St.sessionId;if(!Tt.get("actionConfigs").includes("satisfaction"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用满意度评价"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.SATISFACTION_EVALUATION,data:{session_id:A}})}startConference(){this.roleMute();if(!Tt.get("actionConfigs").includes("conference"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用三方会议"}));const A=St.sessionId;if(!Tt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CONSULT_THREE_WAY,data:{session_id:A}})}consultRetrieve(){this.roleMute();if(!Tt.get("actionConfigs").includes("consult_retrieve"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取回通话"}));const A=St.sessionId;if(!Tt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CONSULT_RETURN_CALL,data:{session_id:A}})}async transferAgent(A){this.roleMute();if(!Tt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));const{transferIsAnswer:e}=Tt.getState(),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.TRANSFER,data:{session_id:t,transfer_type:0,transfer_dest:A}})}async transferOutline(A){this.roleMute();if(!Tt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"号码不能为空"}));if(!/^\d+$/.test(A))throw new Error(JSON.stringify({code:1,msg:"号码格式错误"}));const{transferIsAnswer:e}=Tt.getState(),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.TRANSFER,data:{session_id:t,transfer_type:2,transfer_dest:A}})}}exports.default=class{#A=null;#e=new Us;#t;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const A=await this.#o();ds.updateRttObject(A)},2e3),Ks.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Tt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=St.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new ps({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#n),await this.#A.start()}}async init({actionNodeParams:A,url:e,appKey:t,appSecret:s,agentNo:i,enableBrowserAlert:r}){try{const{viewHtmlElement:o,rttHTML:n}=A||{},a=e||"https://aicc.yescloudy.com";cs=a,hs=t,ls=s;const V=ns(t,s);await this.#e._agentLogin(i);const{agent_no:c,current_answer_device:h,init_state:l}=St.agentInfo;l===exports.AgentStatus.IDLE?(Tt.updateActionConfigs(mt),St.stateObject={state:l,state_name:"空闲"}):l===exports.AgentStatus.BUSY&&(Tt.updateActionConfigs(Ct),St.stateObject={state:l,state_name:"忙碌"});let g="";const q=new URL(a).host;g=a.includes("https")?`wss://${q}`:`ws://${q}`,Ns.getInstance(`${g}/ccs-ws/api/v1/ws/call/${c}?Authorization=${V}`),Tt.updateAnswerDevice(h),1===h&&await this.initWebRtc(),this.#t=new bs(this.#A),A&&o&&(this.#i=!0,new Zs({container:o,rttHTML:n,statusParams:{state:exports.AgentStatus.IDLE,statusName:"空闲"}},this,this.#t)),St.enableBrowserAlert=r,r&&Ks.requestPermission()}catch(A){this.#i&&Fs("初始化失败"),console.log(A)}}#n=A=>{const{type:e,data:t}=A;ae.emit(e,t)};#a=A=>{};on(A,e){return ae.on(A,e),this}off(A,e){ae.off(A,e)}offAll(){ae.clearAllListeners()}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),vs.off("ws-message",this.#a),Ns.__internalClose(),this.offAll(),this.#r?.(),this.#A=null,this.#e=null,this.#i=!1}async#o(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{answerCall:A(()=>this.#t.answerCall()),makeCall:A(A=>this.#t.makeCall(A)),cancelCall:A(()=>this.#t.cancelCall()),hangup:A(()=>this.#t.hangup()),sendDTMF:A(A=>this.#t.sendDTMF(A)),holdCall:A(()=>this.#t.holdCall()),unholdCall:A(()=>this.#t.unholdCall()),consultCall:A(async A=>{try{await this.#t.consultCall(A)}catch(A){throw console.warn(A),A}}),consultRetrieve:A(()=>this.#t.consultRetrieve()),consultTransfer:A(()=>this.#t.consultTransfer()),mute:A(()=>this.#t.mute()),unmute:A(()=>this.#t.unmute()),satisfactionEvaluation:A(()=>this.#t.satisfactionEvaluation()),startConference:A(()=>this.#t.startConference()),transferAgent:A(A=>this.#t.transferAgent(A)),transferOutline:A(A=>this.#t.transferOutline(A))}}get agent_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{changeDevice:A(A=>this.#e.changeDevice(A)),changeState:A(A=>this.#e.changeState(A)),getIdleAgentList:A(A=>this.#e.getIdleAgentList(A)),getAgentState:A(A=>this.#e.getAgentState(A))}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t,init_state:s,default_device:i}=St.agentInfo,{stateObject:r}=St,o={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,init_state:s,default_device:i,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:o[Number(A)]})),stateObject:r}}};
+    `;gt(s,this.rttHTML)}}const vs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class Ks{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let Os=null;class Ns{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Us,this.initWebSocket()}static getInstance(A){if(!Os){if(!A)throw new Error("WebSocket 尚未初始化");Os=new Ns(A)}return Os}stateIdleChange(){const{state:A}=St.stateObject;A!==exports.AgentStatus.IDLE&&this.apiClient._changeState({data:{state:exports.AgentStatus.IDLE,state_name:"空闲"}})}putAgentState(){St.sessionId="";const{post_call_process_time:A}=St.agentInfo,e=A||0;St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),e>0?St.autoStateTimer=setTimeout(()=>{St.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=A=>{const e=JSON.parse(A.data),{type:t,data:s,code:i,msg:r}=e;if(0!==t&&console.warn(t),t===exports.WebsocketTypeEnum.OUT_CALL&&(0!==i?(Tt.reset(),ae.emit(exports.CallSipCallEvent.OUT_FAILED,r),this.stateIdleChange()):0===i&&ae.emit(exports.CallSipCallEvent.OUT_SUCCESS)),t===exports.WebsocketTypeEnum.AGENT_STATE){const{state:A,state_name:e}=s;St.stateObject={state:A,state_name:e},"振铃中"===e&&Tt.updateDisplayText(exports.DisplayTextEnum.AGENT_RINGING),ae.emit(exports.CallSipCallEvent.AGENT_STATE,{state:A,state_name:e})}if(t===exports.WebsocketTypeEnum.OUT_CALL_INCOMING_CALL&&(ae.emit(exports.CallSipCallEvent.OUT_INCOMING_CALL),St.sessionId=s.session_id,Tt.updateActionConfigs(Et)),t===exports.WebsocketTypeEnum.OUT_CALL_END&&(Tt.updateDisplayText(""),1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.OUT_HANGUP,s),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Tt.reset(),ae.emit(exports.CallSipCallEvent.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),ae.emit(exports.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.THREE_WAY_OUR_SIDE_HANGUP),Tt.updateActionConfigs(mt)):4===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.TRANSFER_END),Tt.updateActionConfigs(mt))),t===exports.WebsocketTypeEnum.OUT_CALL_RINGING&&1===s.type&&(ae.emit(exports.CallSipCallEvent.OUT_RINGING,s),Tt.updateDisplayText(exports.DisplayTextEnum.RINGING)),t===exports.WebsocketTypeEnum.OUT_CALL_ANSWER&&(ae.emit(exports.CallSipCallEvent.OUT_OFF_ANSWER,s),Tt.updateOutCallIsAnswer(!0),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),Tt.updateActionConfigs(It)),t===exports.WebsocketTypeEnum.CONSULT_RINGING&&(ae.emit(exports.CallSipCallEvent.CONSULT_RINGING),Tt.updateDisplayText(exports.DisplayTextEnum.AGENT_RINGING),Tt.updateActionConfigs([])),t===exports.WebsocketTypeEnum.CONSULT_ANSWER&&(ae.emit(exports.CallSipCallEvent.CONSULT_OFF_HOOK,s),Tt.updateConsultIsAnswer(!0),Tt.updateDisplayText(exports.DisplayTextEnum.CONSULTING),Tt.updateActionConfigs(Mt)),t===exports.WebsocketTypeEnum.CONSULT_FAIL&&(ae.emit(exports.CallSipCallEvent.CONSULT_FAILED,{custom_reason:s.custom_reason}),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),Tt.updateActionConfigs(It)),t===exports.WebsocketTypeEnum.CONSULT_CALL_IN&&(ae.emit(exports.CallSipCallEvent.CONSULT_INCOMING,s),Tt.updateIsCalling(!0),Tt.updateDirection(exports.DirectionEnum.CONSULT),Tt.updateDisplayText(exports.DisplayTextEnum.CONSULT_CALL_IN),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 咨询来电",`坐席 [${s.agent_name}] 正在咨询...`,()=>{ae.emit(exports.EventName.NOTIFICATION_CLICK,{agent_mane:s.agent_name})})),t===exports.WebsocketTypeEnum.CONSULT_CALL_IN_SUCCESS&&(St.sessionId=s.session_id,ae.emit(exports.CallSipCallEvent.CONSULT_CALL_IN_SUCCESS),Tt.updateConsultIsAnswer(!0),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),Tt.updateActionConfigs(wt)),t===exports.WebsocketTypeEnum.CONSULT_RETURN_CALL_SUCCESS&&(ae.emit(exports.CallSipCallEvent.CONSULT_RETURN_CALL_SUCCESS),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),ae.emit(exports.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)),t===exports.WebsocketTypeEnum.MUTE&&(0===i?(Tt.updateIsMuted(!0),ae.emit(exports.CallSipCallEvent.MUTE_SUCCESS),Tt.updateDisplayText(exports.DisplayTextEnum.MUTING)):ae.emit(exports.CallSipCallEvent.MUTE_FAILED,r)),t===exports.WebsocketTypeEnum.UNMUTE&&(0===i?(Tt.updateIsMuted(!1),ae.emit(exports.CallSipCallEvent.UNMUTE_SUCCESS),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING)):ae.emit(exports.CallSipCallEvent.UNMUTE_FAILED,r)),t===exports.WebsocketTypeEnum.CALL_HOLD&&(0===i?(Tt.updateIsHold(!0),Tt.updateDisplayText(exports.DisplayTextEnum.HOLDING),ae.emit(exports.CallSipCallEvent.HOLD_SUCCESS)):ae.emit(exports.CallSipCallEvent.HOLD_FAILED,r)),t===exports.WebsocketTypeEnum.CALL_UNHOLD&&(0===i?(Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),Tt.updateIsHold(!1),ae.emit(exports.CallSipCallEvent.UNHOLD_SUCCESS)):ae.emit(exports.CallSipCallEvent.UNHOLD_FAILED,r)),t===exports.WebsocketTypeEnum.CONSULT_TRANSFER&&(0===i?ae.emit(exports.CallSipCallEvent.CONSULT_TRANSFER_SUCCESS):ae.emit(exports.CallSipCallEvent.CONSULT_TRANSFER_FAILED,r)),t===exports.WebsocketTypeEnum.CONSULT_TRANSFER_FAILED&&ae.emit(exports.CallSipCallEvent.CONSULT_TRANSFER_FAILED,s.status),t===exports.WebsocketTypeEnum.CONSULT_TRANSFER_OFF_HOOK&&(Tt.updateDirection(exports.DirectionEnum.INCOMING),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),ae.emit(exports.CallSipCallEvent.CONSULT_TRANSFER_OFF_HOOK),Tt.updateActionConfigs(Qt),Tt.updateIncomingIsAnswer(!0),Tt.updateConsultIsAnswer(!1)),t===exports.WebsocketTypeEnum.INCOMING_CALL&&(St.sessionId=s.session_id,Tt.updateIsCalling(!0),Tt.updateDirection(exports.DirectionEnum.INCOMING),Tt.updateDisplayText(exports.DisplayTextEnum.INCOMING_CALL),ae.emit(exports.CallSipCallEvent.INCOMING_CALL,{customer_phone:s.customer_phone}),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 客户来电",`客户 [${s.customer_phone}] 正在呼入...`,()=>{ae.emit(exports.EventName.NOTIFICATION_CLICK,{customer_phone:s.customer_phone})})),t===exports.WebsocketTypeEnum.INCOMING_CALL_OFF_HOOK&&(Tt.updateIncomingIsAnswer(!0),ae.emit(exports.CallSipCallEvent.INCOMING_CALL_OFF_HOOK),Tt.updateActionConfigs(Qt),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING)),t===exports.WebsocketTypeEnum.INCOMING_CALL_END&&(Tt.updateDisplayText(""),1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.INCOMING_CALL_END),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Tt.reset(),ae.emit(exports.CallSipCallEvent.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),ae.emit(exports.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.THREE_WAY_OUR_SIDE_HANGUP),Tt.updateActionConfigs(mt)):4===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Tt.reset(),ae.emit(exports.CallSipCallEvent.TRANSFER_END),Tt.updateActionConfigs(mt))),t===exports.WebsocketTypeEnum.SATISFACTION_EVALUATION&&(0===i?ae.emit(exports.CallSipCallEvent.SATISFACTION_EVALUATION_SUCCESS):ae.emit(exports.CallSipCallEvent.SATISFACTION_EVALUATION_FAILED,r)),t===exports.WebsocketTypeEnum.CONSULT_THREE_WAY&&(0!==i?ae.emit(exports.CallSipCallEvent.CONSULT_THREE_WAY_FAILED,r):0===i&&Tt.updateIsMeeting(!0)),t===exports.WebsocketTypeEnum.CONSULT_THREE_WAY_RESULT&&("success"===s.status?(Tt.updateDirection(exports.DirectionEnum.MEETING),Tt.updateDisplayText(exports.DisplayTextEnum.MEETING),Tt.updateActionConfigs(ft),ae.emit(exports.CallSipCallEvent.CONSULT_THREE_WAY_SUCCESS)):(ae.emit(exports.CallSipCallEvent.CONSULT_THREE_WAY_FAILED,{conf_name:s.conf_name}),Tt.updateIsMeeting(!1))),t===exports.WebsocketTypeEnum.TRANSFER_INCOMING_CALL&&(s.agent_no===St.agentInfo.agent_no?(Tt.updateDisplayText(exports.DisplayTextEnum.TRANSFERRING),ae.emit(exports.CallSipCallEvent.TRANSFER_PROGRESS),Tt.updateActionConfigs([]),Tt.updateTransferIsAnswer(!0)):(ae.emit(exports.CallSipCallEvent.TRANSFER_INCOMING_CALL,s),Tt.updateIsCalling(!0),Tt.updateDirection(exports.DirectionEnum.TRANSFER),Tt.updateDisplayText(exports.DisplayTextEnum.TRANSFER_INCOMING_CALL),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 转接来电",`坐席 [${s.agent_no}] 正在转接...`,()=>{ae.emit(exports.EventName.NOTIFICATION_CLICK,{agent_mane:s.agent_no})}))),t===exports.WebsocketTypeEnum.TRANSFER_OFF_HOOK&&(St.sessionId=s.session_id,ae.emit(exports.CallSipCallEvent.TRANSFER_OFF_HOOK),Tt.updateTransferIsAnswer(!0),Tt.updateDisplayText(exports.DisplayTextEnum.CALLING),Tt.updateActionConfigs(Qt)),t===exports.WebsocketTypeEnum.TRANSFER_FAILED&&"failed"===s.status){ae.emit(exports.CallSipCallEvent.TRANSFER_FAILED,"未知原因");const A=Tt.get("direction");A===exports.DirectionEnum.OUTGOING?Tt.updateActionConfigs(It):A===exports.DirectionEnum.INCOMING&&Tt.updateActionConfigs(Qt)}0!==t&&vs.emit("ws-message",e)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Os&&(Os.close(),Os=null)}static __internalSend(A){if(!Os)throw new Error("WebSocket 尚未初始化");Os.sendMessage(A)}}class bs{constructor(A){this.sipClient=null,this.sipClient=A}roleMute(){const A=Tt.get("isCalling"),e=St.sessionId;if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}))}holdCall(){this.roleMute();const A=Tt.get("isHold"),{sessionId:e}=St;if(!e)return;if(!Tt.get("actionConfigs").includes("hold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿保持"}));if(A)throw new Error(JSON.stringify({code:1,msg:"当前已处于保持状态"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CALL_HOLD,data:{session_id:e}})}unholdCall(){this.roleMute();const{isHold:A}=Tt.getState(),{sessionId:e}=St;if(!Tt.get("actionConfigs").includes("unhold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取消保持"}));if(e){if(!A)throw new Error(JSON.stringify({code:1,msg:"当前未处于保持状态"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CALL_UNHOLD,data:{session_id:e}})}}sendDTMF(A){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("actionConfigs").includes("dtmf"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿发送按键"}));const{isCalling:e}=Tt.getState();if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));this.sipClient.sendDTMF(A)}cancelCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("actionConfigs").includes("reject"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用拒接"}));const{isCalling:A,direction:e,outCallIsAnswer:t}=Tt.getState();if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));t||(e===exports.DirectionEnum.INCOMING?this.rejectInCall():e===exports.DirectionEnum.OUTGOING&&this.rejectOutCall())}async consultCall(A){this.roleMute();const{isCalling:e,outCallIsAnswer:t,consultIsAnswer:s,incomingIsAnswer:i}=Tt.getState(),r=St.sessionId;if(!Tt.get("actionConfigs").includes("consult"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询"}));if(s)throw new Error(JSON.stringify({code:1,msg:"当前正在咨询"}));if(!(e||t||i))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!r)throw new Error(JSON.stringify({code:1,msg:"sessionId不存在"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CONSULT_REQUEST,data:{session_id:r,consultation_agent_no:A}})}async answerCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));await this.sipClient.answerCall()}async rejectInCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));const{isCalling:A}=Tt.getState();if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectInCall()}async makeCall(A){if(Tt.getState().isCalling)throw new Error(JSON.stringify({code:1,msg:"正在呼叫中，请勿重复点击"}));Tt.updateIsCalling(!0),Tt.updateDirection(exports.DirectionEnum.OUTGOING),Ns.__internalSend({type:exports.WebsocketTypeEnum.OUT_CALL,data:{customer_phone:A}})}async rejectOutCall(){const{isCalling:A}=Tt.getState();if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectOutCall()}async hangup(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("isCalling"))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.hangup()}mute(){this.roleMute();const A=Tt.get("actionConfigs"),e=Tt.get("isMuted"),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前未处于静音状态"}));if(!A.includes("mute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.MUTE,data:{session_id:t}})}unmute(){this.roleMute();const A=Tt.get("actionConfigs"),e=Tt.get("isMuted"),t=St.sessionId;if(!e)throw new Error(JSON.stringify({code:1,msg:"当前未处于未静音状态"}));if(!A.includes("unmute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.UNMUTE,data:{session_id:t}})}consultTransfer(){this.roleMute();const A=Tt.get("consultIsAnswer"),e=St.sessionId;if(!Tt.get("actionConfigs").includes("consult_transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询转移"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CONSULT_TRANSFER,data:{session_id:e}})}satisfactionEvaluation(){this.roleMute();const A=St.sessionId;if(!Tt.get("actionConfigs").includes("satisfaction"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用满意度评价"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.SATISFACTION_EVALUATION,data:{session_id:A}})}startConference(){this.roleMute();if(!Tt.get("actionConfigs").includes("conference"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用三方会议"}));const A=St.sessionId;if(!Tt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CONSULT_THREE_WAY,data:{session_id:A}})}consultRetrieve(){this.roleMute();if(!Tt.get("actionConfigs").includes("consult_retrieve"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取回通话"}));const A=St.sessionId;if(!Tt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.CONSULT_RETURN_CALL,data:{session_id:A}})}async transferAgent(A){this.roleMute();if(!Tt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));const{transferIsAnswer:e}=Tt.getState(),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.TRANSFER,data:{session_id:t,transfer_type:0,transfer_dest:A}})}async transferOutline(A){this.roleMute();if(!Tt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"号码不能为空"}));if(!/^\d+$/.test(A))throw new Error(JSON.stringify({code:1,msg:"号码格式错误"}));const{transferIsAnswer:e}=Tt.getState(),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:exports.WebsocketTypeEnum.TRANSFER,data:{session_id:t,transfer_type:2,transfer_dest:A}})}}exports.default=class{#A=null;#e=new Us;#t;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const A=await this.#o();ds.updateRttObject(A)},2e3),Ks.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Tt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=St.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new ps({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#n),await this.#A.start()}}async init({actionNodeParams:A,url:e,appKey:t,appSecret:s,agentNo:i,enableBrowserAlert:r}){try{const{viewHtmlElement:o,rttHTML:n}=A||{},a=e||"https://aicc.yescloudy.com";cs=a,hs=t,ls=s;const V=ns(t,s);await this.#e._agentLogin(i);const{agent_no:c,current_answer_device:h,init_state:l}=St.agentInfo;l===exports.AgentStatus.IDLE?(Tt.updateActionConfigs(mt),St.stateObject={state:l,state_name:"空闲"}):l===exports.AgentStatus.BUSY&&(Tt.updateActionConfigs(Ct),St.stateObject={state:l,state_name:"忙碌"});let g="";const q=new URL(a).host;g=a.includes("https")?`wss://${q}`:`ws://${q}`,Ns.getInstance(`${g}/ccs-ws/api/v1/ws/call/${c}?Authorization=${V}`),Tt.updateAnswerDevice(h),1===h&&await this.initWebRtc(),this.#t=new bs(this.#A),A&&o&&(this.#i=!0,new Zs({container:o,rttHTML:n,statusParams:{state:exports.AgentStatus.IDLE,statusName:"空闲"}},this,this.#t)),St.enableBrowserAlert=r,r&&Ks.requestPermission()}catch(A){this.#i&&Fs("初始化失败"),console.log(A)}}#n=A=>{const{type:e,data:t}=A;ae.emit(e,t)};#a=A=>{};on(A,e){return ae.on(A,e),this}off(A,e){ae.off(A,e)}offAll(){ae.clearAllListeners()}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),vs.off("ws-message",this.#a),Ns.__internalClose(),this.offAll(),this.#r?.(),this.#A=null,this.#e=null,this.#i=!1}async#o(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{answerCall:A(()=>this.#t.answerCall()),makeCall:A(A=>this.#t.makeCall(A)),cancelCall:A(()=>this.#t.cancelCall()),hangup:A(()=>this.#t.hangup()),sendDTMF:A(A=>this.#t.sendDTMF(A)),holdCall:A(()=>this.#t.holdCall()),unholdCall:A(()=>this.#t.unholdCall()),consultCall:A(async A=>{try{await this.#t.consultCall(A)}catch(A){throw console.warn(A),A}}),consultRetrieve:A(()=>this.#t.consultRetrieve()),consultTransfer:A(()=>this.#t.consultTransfer()),mute:A(()=>this.#t.mute()),unmute:A(()=>this.#t.unmute()),satisfactionEvaluation:A(()=>this.#t.satisfactionEvaluation()),startConference:A(()=>this.#t.startConference()),transferAgent:A(A=>this.#t.transferAgent(A)),transferOutline:A(A=>this.#t.transferOutline(A))}}get agent_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{changeDevice:A(A=>this.#e.changeDevice(A)),changeState:A(A=>this.#e.changeState(A)),getIdleAgentList:A(A=>this.#e.getIdleAgentList(A)),getAgentState:A(A=>this.#e.getAgentState(A))}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t,init_state:s,default_device:i}=St.agentInfo,{stateObject:r}=St,o={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,init_state:s,default_device:i,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:o[Number(A)]})),stateObject:r}}};

package/dist/ysyt-agent-sdk.esm.js

@@ -14,7 +14,7 @@ const Re=globalThis,Ue=Re.trustedTypes,ke=Ue?Ue.createPolicy("lit-html",{createH
  * @license
  * Copyright 2017 Google LLC
  * SPDX-License-Identifier: BSD-3-Clause
- */},qt=globalThis;class dt extends De{constructor(){super(...arguments),this.renderOptions={host:this},this._$Do=void 0}createRenderRoot(){const A=super.createRenderRoot();return this.renderOptions.renderBefore??=A.firstChild,A}update(A){const e=this.render();this.hasUpdated||(this.renderOptions.isConnected=this.isConnected),super.update(A),this._$Do=gt(e,this.renderRoot,this.renderOptions)}connectedCallback(){super.connectedCallback(),this._$Do?.setConnected(!0)}disconnectedCallback(){super.disconnectedCallback(),this._$Do?.setConnected(!1)}render(){return Xe}}dt._$litElement$=!0,dt.finalized=!0,qt.litElementHydrateSupport?.({LitElement:dt});const ut=qt.litElementPolyfillSupport;ut?.({LitElement:dt}),(qt.litElementVersions??=[]).push("4.2.1");const pt={statusColor:{[Ae.IDLE]:"#1D92E9",[Ae.BUSY]:"#F5212D",[Ae.OFFLINE]:"#8c8c8c",[Ae.RINGING]:"#e9b91d"}},mt=["call_number"],Ct=[],Et=["hangup"],It=["hold","hangup","unhold","mute","unmute","transfer","consult","satisfaction","dtmf"],Mt=["consult_transfer","conference","consult_retrieve"],wt=["hangup"],ft=["hangup"],Bt=["answer","reject"],Qt=["hangup","consult","transfer","hold","unhold","mute","unmute","satisfaction","dtmf"],St={agentInfo:{},isRtcReconnecting:!1,sessionId:"",enableBrowserAlert:!1,autoStateTimer:null},yt={isCalling:!1,direction:null,outCallIsAnswer:!1,incomingIsAnswer:!1,transferIsAnswer:!1,isMeeting:!1,isHold:!1,displayText:"",isMuted:!1,consultIsAnswer:!1,actionConfigs:[],answerDevice:1};const Tt=new class extends $A{updateIsCalling(A){this.setState({isCalling:A})}updateDirection(A){this.setState({direction:A})}updateOutCallIsAnswer(A){this.setState({outCallIsAnswer:A})}updateIsHold(A){const e=this.get("actionConfigs");if(A){const A=[...e.filter(A=>"hold"!==A)];A.push("unhold"),this.updateActionConfigs(A)}else{const A=[...e.filter(A=>"unhold"!==A)];A.push("hold"),this.updateActionConfigs(A)}this.getState().isHold=A}updateDisplayText(A){this.setState({displayText:A}),console.log("displayText:",A),ae.emit(se.CALL_PROGRESS,A)}updateActionConfigs(A){const{show_satisfaction:e}=St.agentInfo||{},t=this.get("answerDevice");this.setState({actionConfigs:A.filter(A=>(0!==e||"satisfaction"!==A)&&(2!==t&&3!==t||"hangup"!==A&&"dtmf"!==A))}),ae.emit(re.PHONE_BAR_OPERATION,A)}updateConsultIsAnswer(A){this.setState({consultIsAnswer:A})}updateIsMuted(A){const e=this.get("actionConfigs");if(A){const A=[...e.filter(A=>"mute"!==A)];A.push("unmute"),this.updateActionConfigs(A)}else{const A=[...e.filter(A=>"unmute"!==A)];A.push("mute"),this.updateActionConfigs(A)}this.setState({isMuted:A})}updateIncomingIsAnswer(A){this.setState({incomingIsAnswer:A})}updateAnswerDevice(A){this.setState({answerDevice:A}),St.stateObject.state===Ae.IDLE?this.updateActionConfigs(mt):St.stateObject.state===Ae.BUSY&&this.updateActionConfigs(Ct),ae.emit(re.UPDATE_ANSWER_DEVICE,A)}updateIsMeeting(A){this.setState({isMeeting:A})}updateTransferIsAnswer(A){this.setState({transferIsAnswer:A})}reset(){this.setState({...yt},!0)}getCallInfo(){return this.getState()}get(A){return this.getState()[A]}}(yt);class Dt extends Error{response;request;options;constructor(A,e,t){const s=`${A.status||0===A.status?A.status:""} ${A.statusText||""}`.trim();super(`Request failed with ${s?`status code ${s}`:"an unknown error"}: ${e.method} ${e.url}`),this.name="HTTPError",this.response=A,this.request=e,this.options=t}}class Rt extends Error{request;constructor(A){super(`Request timed out: ${A.method} ${A.url}`),this.name="TimeoutError",this.request=A}}const Ut=(()=>{let A=!1,e=!1;const t="function"==typeof globalThis.ReadableStream,s="function"==typeof globalThis.Request;if(t&&s)try{e=new globalThis.Request("https://empty.invalid",{body:new globalThis.ReadableStream,method:"POST",get duplex(){return A=!0,"half"}}).headers.has("Content-Type")}catch(A){if(A instanceof Error&&"unsupported BodyInit type"===A.message)return!1;throw A}return A&&!e})(),kt="function"==typeof globalThis.AbortController,Gt="function"==typeof globalThis.AbortSignal&&"function"==typeof globalThis.AbortSignal.any,Yt="function"==typeof globalThis.ReadableStream,Ft="function"==typeof globalThis.FormData,Zt=["get","post","put","patch","head","delete"],vt={json:"application/json",text:"text/*",formData:"multipart/form-data",arrayBuffer:"*/*",blob:"*/*"},xt=2147483647,Kt=(new TextEncoder).encode("------WebKitFormBoundaryaxpyiPgbbPti10Rw").length,Ot=Symbol("stop"),Nt={json:!0,parseJson:!0,stringifyJson:!0,searchParams:!0,prefixUrl:!0,retry:!0,timeout:!0,hooks:!0,throwHttpErrors:!0,onDownloadProgress:!0,onUploadProgress:!0,fetch:!0},Jt={method:!0,headers:!0,body:!0,mode:!0,credentials:!0,cache:!0,redirect:!0,referrer:!0,referrerPolicy:!0,integrity:!0,keepalive:!0,signal:!0,window:!0,dispatcher:!0,duplex:!0,priority:!0},bt=(A,e)=>{const t=(A=>{if(!A)return 0;if(A instanceof FormData){let e=0;for(const[t,s]of A)e+=Kt,e+=(new TextEncoder).encode(`Content-Disposition: form-data; name="${t}"`).length,e+="string"==typeof s?(new TextEncoder).encode(s).length:s.size;return e}if(A instanceof Blob)return A.size;if(A instanceof ArrayBuffer)return A.byteLength;if("string"==typeof A)return(new TextEncoder).encode(A).length;if(A instanceof URLSearchParams)return(new TextEncoder).encode(A.toString()).length;if("byteLength"in A)return A.byteLength;if("object"==typeof A&&null!==A)try{const e=JSON.stringify(A);return(new TextEncoder).encode(e).length}catch{return 0}return 0})(A.body);let s=0;return new Request(A,{duplex:"half",body:new ReadableStream({async start(i){const r=A.body instanceof ReadableStream?A.body.getReader():new Response("").body.getReader();await async function A(){const{done:o,value:n}=await r.read();if(o)return e&&e({percent:1,transferredBytes:s,totalBytes:Math.max(t,s)},new Uint8Array),void i.close();s+=n.byteLength;let a=0===t?0:s/t;(t<s||1===a)&&(a=.99),e&&e({percent:Number(a.toFixed(2)),transferredBytes:s,totalBytes:t},n),i.enqueue(n),await A()}()}})})},Ht=A=>null!==A&&"object"==typeof A,jt=(...A)=>{for(const e of A)if((!Ht(e)||Array.isArray(e))&&void 0!==e)throw new TypeError("The `options` argument must be an object");return zt({},...A)},Lt=(A={},e={})=>{const t=new globalThis.Headers(A),s=e instanceof globalThis.Headers,i=new globalThis.Headers(e);for(const[A,e]of i.entries())s&&"undefined"===e||void 0===e?t.delete(A):t.set(A,e);return t};function Wt(A,e,t){return Object.hasOwn(e,t)&&void 0===e[t]?[]:zt(A[t]??[],e[t]??[])}const Pt=(A={},e={})=>({beforeRequest:Wt(A,e,"beforeRequest"),beforeRetry:Wt(A,e,"beforeRetry"),afterResponse:Wt(A,e,"afterResponse"),beforeError:Wt(A,e,"beforeError")}),zt=(...A)=>{let e={},t={},s={};for(const i of A)if(Array.isArray(i))Array.isArray(e)||(e=[]),e=[...e,...i];else if(Ht(i)){for(let[A,t]of Object.entries(i))Ht(t)&&A in e&&(t=zt(e[A],t)),e={...e,[A]:t};Ht(i.hooks)&&(s=Pt(s,i.hooks),e.hooks=s),Ht(i.headers)&&(t=Lt(t,i.headers),e.headers=t)}return e},Xt=A=>Zt.includes(A)?A.toUpperCase():A,_t={limit:2,methods:["get","put","head","delete","options","trace"],statusCodes:[408,413,429,500,502,503,504],afterStatusCodes:[413,429,503],maxRetryAfter:Number.POSITIVE_INFINITY,backoffLimit:Number.POSITIVE_INFINITY,delay:A=>.3*2**(A-1)*1e3},$t=(A={})=>{if("number"==typeof A)return{..._t,limit:A};if(A.methods&&!Array.isArray(A.methods))throw new Error("retry.methods must be an array");if(A.statusCodes&&!Array.isArray(A.statusCodes))throw new Error("retry.statusCodes must be an array");return{..._t,...A}};class As{static create(A,e){const t=new As(A,e),s=async()=>{if("number"==typeof t._options.timeout&&t._options.timeout>xt)throw new RangeError("The `timeout` option cannot be greater than 2147483647");await Promise.resolve();let A=await t._fetch();for(const e of t._options.hooks.afterResponse){const s=await e(t.request,t._options,t._decorateResponse(A.clone()));s instanceof globalThis.Response&&(A=s)}if(t._decorateResponse(A),!A.ok&&t._options.throwHttpErrors){let e=new Dt(A,t.request,t._options);for(const A of t._options.hooks.beforeError)e=await A(e);throw e}if(t._options.onDownloadProgress){if("function"!=typeof t._options.onDownloadProgress)throw new TypeError("The `onDownloadProgress` option must be a function");if(!Yt)throw new Error("Streams are not supported in your environment. `ReadableStream` is missing.");return((A,e)=>{const t=Number(A.headers.get("content-length"))||0;let s=0;return 204===A.status?(e&&e({percent:1,totalBytes:t,transferredBytes:s},new Uint8Array),new Response(null,{status:A.status,statusText:A.statusText,headers:A.headers})):new Response(new ReadableStream({async start(i){const r=A.body.getReader();e&&e({percent:0,transferredBytes:0,totalBytes:t},new Uint8Array),await async function A(){const{done:o,value:n}=await r.read();o?i.close():(e&&(s+=n.byteLength,e({percent:0===t?0:s/t,transferredBytes:s,totalBytes:t},n)),i.enqueue(n),await A())}()}}),{status:A.status,statusText:A.statusText,headers:A.headers})})(A.clone(),t._options.onDownloadProgress)}return A},i=(t._options.retry.methods.includes(t.request.method.toLowerCase())?t._retry(s):s()).finally(async()=>{t.request.bodyUsed||await(t.request.body?.cancel())});for(const[A,s]of Object.entries(vt))i[A]=async()=>{t.request.headers.set("accept",t.request.headers.get("accept")||s);const r=await i;if("json"===A){if(204===r.status)return"";if(0===(await r.clone().arrayBuffer()).byteLength)return"";if(e.parseJson)return e.parseJson(await r.text())}return r[A]()};return i}request;abortController;_retryCount=0;_input;_options;constructor(A,e={}){if(this._input=A,this._options={...e,headers:Lt(this._input.headers,e.headers),hooks:Pt({beforeRequest:[],beforeRetry:[],beforeError:[],afterResponse:[]},e.hooks),method:Xt(e.method??this._input.method??"GET"),prefixUrl:String(e.prefixUrl||""),retry:$t(e.retry),throwHttpErrors:!1!==e.throwHttpErrors,timeout:e.timeout??1e4,fetch:e.fetch??globalThis.fetch.bind(globalThis)},"string"!=typeof this._input&&!(this._input instanceof URL||this._input instanceof globalThis.Request))throw new TypeError("`input` must be a string, URL, or Request");if(this._options.prefixUrl&&"string"==typeof this._input){if(this._input.startsWith("/"))throw new Error("`input` must not begin with a slash when using `prefixUrl`");this._options.prefixUrl.endsWith("/")||(this._options.prefixUrl+="/"),this._input=this._options.prefixUrl+this._input}if(kt&&Gt){const A=this._options.signal??this._input.signal;this.abortController=new globalThis.AbortController,this._options.signal=A?AbortSignal.any([A,this.abortController.signal]):this.abortController.signal}if(Ut&&(this._options.duplex="half"),void 0!==this._options.json&&(this._options.body=this._options.stringifyJson?.(this._options.json)??JSON.stringify(this._options.json),this._options.headers.set("content-type",this._options.headers.get("content-type")??"application/json")),this.request=new globalThis.Request(this._input,this._options),this._options.searchParams){const A="?"+("string"==typeof this._options.searchParams?this._options.searchParams.replace(/^\?/,""):new URLSearchParams(this._options.searchParams).toString()),e=this.request.url.replace(/(?:\?.*?)?(?=#|$)/,A);!(Ft&&this._options.body instanceof globalThis.FormData||this._options.body instanceof URLSearchParams)||this._options.headers&&this._options.headers["content-type"]||this.request.headers.delete("content-type"),this.request=new globalThis.Request(new globalThis.Request(e,{...this.request}),this._options)}if(this._options.onUploadProgress){if("function"!=typeof this._options.onUploadProgress)throw new TypeError("The `onUploadProgress` option must be a function");if(!Ut)throw new Error("Request streams are not supported in your environment. The `duplex` option for `Request` is not available.");this.request.body&&(this.request=bt(this.request,this._options.onUploadProgress))}}_calculateRetryDelay(A){if(this._retryCount++,this._retryCount>this._options.retry.limit||A instanceof Rt)throw A;if(A instanceof Dt){if(!this._options.retry.statusCodes.includes(A.response.status))throw A;const e=A.response.headers.get("Retry-After")??A.response.headers.get("RateLimit-Reset")??A.response.headers.get("X-RateLimit-Reset")??A.response.headers.get("X-Rate-Limit-Reset");if(e&&this._options.retry.afterStatusCodes.includes(A.response.status)){let A=1e3*Number(e);Number.isNaN(A)?A=Date.parse(e)-Date.now():A>=Date.parse("2024-01-01")&&(A-=Date.now());const t=this._options.retry.maxRetryAfter??A;return A<t?A:t}if(413===A.response.status)throw A}const e=this._options.retry.delay(this._retryCount);return Math.min(this._options.retry.backoffLimit,e)}_decorateResponse(A){return this._options.parseJson&&(A.json=async()=>this._options.parseJson(await A.text())),A}async _retry(A){try{return await A()}catch(e){const t=Math.min(this._calculateRetryDelay(e),xt);if(this._retryCount<1)throw e;await async function(A,{signal:e}){return new Promise((t,s)=>{function i(){clearTimeout(r),s(e.reason)}e&&(e.throwIfAborted(),e.addEventListener("abort",i,{once:!0}));const r=setTimeout(()=>{e?.removeEventListener("abort",i),t()},A)})}(t,{signal:this._options.signal});for(const A of this._options.hooks.beforeRetry){if(await A({request:this.request,options:this._options,error:e,retryCount:this._retryCount})===Ot)return}return this._retry(A)}}async _fetch(){for(const A of this._options.hooks.beforeRequest){const e=await A(this.request,this._options);if(e instanceof Request){this.request=e;break}if(e instanceof Response)return e}const A=((A,e)=>{const t={};for(const s in e)s in Jt||s in Nt||s in A||(t[s]=e[s]);return t})(this.request,this._options),e=this.request;return this.request=e.clone(),!1===this._options.timeout?this._options.fetch(e,A):async function(A,e,t,s){return new Promise((i,r)=>{const o=setTimeout(()=>{t&&t.abort(),r(new Rt(A))},s.timeout);s.fetch(A,e).then(i).catch(r).then(()=>{clearTimeout(o)})})}(e,A,this.abortController,this._options)}}
+ */},qt=globalThis;class dt extends De{constructor(){super(...arguments),this.renderOptions={host:this},this._$Do=void 0}createRenderRoot(){const A=super.createRenderRoot();return this.renderOptions.renderBefore??=A.firstChild,A}update(A){const e=this.render();this.hasUpdated||(this.renderOptions.isConnected=this.isConnected),super.update(A),this._$Do=gt(e,this.renderRoot,this.renderOptions)}connectedCallback(){super.connectedCallback(),this._$Do?.setConnected(!0)}disconnectedCallback(){super.disconnectedCallback(),this._$Do?.setConnected(!1)}render(){return Xe}}dt._$litElement$=!0,dt.finalized=!0,qt.litElementHydrateSupport?.({LitElement:dt});const ut=qt.litElementPolyfillSupport;ut?.({LitElement:dt}),(qt.litElementVersions??=[]).push("4.2.1");const pt={statusColor:{[Ae.IDLE]:"#1D92E9",[Ae.BUSY]:"#F5212D",[Ae.OFFLINE]:"#8c8c8c",[Ae.RINGING]:"#e9b91d"}},mt=["call_number"],Ct=[],Et=["hangup"],It=["hold","hangup","mute","transfer","consult","satisfaction","dtmf"],Mt=["consult_transfer","conference","consult_retrieve"],wt=["hangup"],ft=["hangup"],Bt=["answer","reject"],Qt=["hangup","consult","transfer","hold","mute","satisfaction","dtmf"],St={agentInfo:{},isRtcReconnecting:!1,sessionId:"",enableBrowserAlert:!1,autoStateTimer:null},yt={isCalling:!1,direction:null,outCallIsAnswer:!1,incomingIsAnswer:!1,transferIsAnswer:!1,isMeeting:!1,isHold:!1,displayText:"",isMuted:!1,consultIsAnswer:!1,actionConfigs:[],answerDevice:1};const Tt=new class extends $A{updateIsCalling(A){this.setState({isCalling:A})}updateDirection(A){this.setState({direction:A})}updateOutCallIsAnswer(A){this.setState({outCallIsAnswer:A})}updateIsHold(A){const e=this.get("actionConfigs");if(A){const A=[...e.filter(A=>"hold"!==A)];A.push("unhold"),this.updateActionConfigs(A)}else{const A=[...e.filter(A=>"unhold"!==A)];A.push("hold"),this.updateActionConfigs(A)}this.getState().isHold=A}updateDisplayText(A){this.setState({displayText:A}),console.log("displayText:",A),ae.emit(se.CALL_PROGRESS,A)}updateActionConfigs(A){const{show_satisfaction:e}=St.agentInfo||{},t=this.get("answerDevice"),s=A.filter(A=>(0!==e||"satisfaction"!==A)&&(2!==t&&3!==t||"hangup"!==A&&"dtmf"!==A));console.log(s),this.setState({actionConfigs:s}),console.log(s),ae.emit(re.PHONE_BAR_OPERATION,s)}updateConsultIsAnswer(A){this.setState({consultIsAnswer:A})}updateIsMuted(A){const e=this.get("actionConfigs");if(A){const A=[...e.filter(A=>"mute"!==A)];A.push("unmute"),this.updateActionConfigs(A)}else{const A=[...e.filter(A=>"unmute"!==A)];A.push("mute"),this.updateActionConfigs(A)}this.setState({isMuted:A})}updateIncomingIsAnswer(A){this.setState({incomingIsAnswer:A})}updateAnswerDevice(A){this.setState({answerDevice:A}),St.stateObject.state===Ae.IDLE?this.updateActionConfigs(mt):St.stateObject.state===Ae.BUSY&&this.updateActionConfigs(Ct),ae.emit(re.UPDATE_ANSWER_DEVICE,A)}updateIsMeeting(A){this.setState({isMeeting:A})}updateTransferIsAnswer(A){this.setState({transferIsAnswer:A})}reset(){this.setState({...yt},!0)}getCallInfo(){return this.getState()}get(A){return this.getState()[A]}}(yt);class Dt extends Error{response;request;options;constructor(A,e,t){const s=`${A.status||0===A.status?A.status:""} ${A.statusText||""}`.trim();super(`Request failed with ${s?`status code ${s}`:"an unknown error"}: ${e.method} ${e.url}`),this.name="HTTPError",this.response=A,this.request=e,this.options=t}}class Rt extends Error{request;constructor(A){super(`Request timed out: ${A.method} ${A.url}`),this.name="TimeoutError",this.request=A}}const Ut=(()=>{let A=!1,e=!1;const t="function"==typeof globalThis.ReadableStream,s="function"==typeof globalThis.Request;if(t&&s)try{e=new globalThis.Request("https://empty.invalid",{body:new globalThis.ReadableStream,method:"POST",get duplex(){return A=!0,"half"}}).headers.has("Content-Type")}catch(A){if(A instanceof Error&&"unsupported BodyInit type"===A.message)return!1;throw A}return A&&!e})(),kt="function"==typeof globalThis.AbortController,Gt="function"==typeof globalThis.AbortSignal&&"function"==typeof globalThis.AbortSignal.any,Yt="function"==typeof globalThis.ReadableStream,Ft="function"==typeof globalThis.FormData,Zt=["get","post","put","patch","head","delete"],vt={json:"application/json",text:"text/*",formData:"multipart/form-data",arrayBuffer:"*/*",blob:"*/*"},xt=2147483647,Kt=(new TextEncoder).encode("------WebKitFormBoundaryaxpyiPgbbPti10Rw").length,Ot=Symbol("stop"),Nt={json:!0,parseJson:!0,stringifyJson:!0,searchParams:!0,prefixUrl:!0,retry:!0,timeout:!0,hooks:!0,throwHttpErrors:!0,onDownloadProgress:!0,onUploadProgress:!0,fetch:!0},Jt={method:!0,headers:!0,body:!0,mode:!0,credentials:!0,cache:!0,redirect:!0,referrer:!0,referrerPolicy:!0,integrity:!0,keepalive:!0,signal:!0,window:!0,dispatcher:!0,duplex:!0,priority:!0},bt=(A,e)=>{const t=(A=>{if(!A)return 0;if(A instanceof FormData){let e=0;for(const[t,s]of A)e+=Kt,e+=(new TextEncoder).encode(`Content-Disposition: form-data; name="${t}"`).length,e+="string"==typeof s?(new TextEncoder).encode(s).length:s.size;return e}if(A instanceof Blob)return A.size;if(A instanceof ArrayBuffer)return A.byteLength;if("string"==typeof A)return(new TextEncoder).encode(A).length;if(A instanceof URLSearchParams)return(new TextEncoder).encode(A.toString()).length;if("byteLength"in A)return A.byteLength;if("object"==typeof A&&null!==A)try{const e=JSON.stringify(A);return(new TextEncoder).encode(e).length}catch{return 0}return 0})(A.body);let s=0;return new Request(A,{duplex:"half",body:new ReadableStream({async start(i){const r=A.body instanceof ReadableStream?A.body.getReader():new Response("").body.getReader();await async function A(){const{done:o,value:n}=await r.read();if(o)return e&&e({percent:1,transferredBytes:s,totalBytes:Math.max(t,s)},new Uint8Array),void i.close();s+=n.byteLength;let a=0===t?0:s/t;(t<s||1===a)&&(a=.99),e&&e({percent:Number(a.toFixed(2)),transferredBytes:s,totalBytes:t},n),i.enqueue(n),await A()}()}})})},Ht=A=>null!==A&&"object"==typeof A,jt=(...A)=>{for(const e of A)if((!Ht(e)||Array.isArray(e))&&void 0!==e)throw new TypeError("The `options` argument must be an object");return zt({},...A)},Lt=(A={},e={})=>{const t=new globalThis.Headers(A),s=e instanceof globalThis.Headers,i=new globalThis.Headers(e);for(const[A,e]of i.entries())s&&"undefined"===e||void 0===e?t.delete(A):t.set(A,e);return t};function Wt(A,e,t){return Object.hasOwn(e,t)&&void 0===e[t]?[]:zt(A[t]??[],e[t]??[])}const Pt=(A={},e={})=>({beforeRequest:Wt(A,e,"beforeRequest"),beforeRetry:Wt(A,e,"beforeRetry"),afterResponse:Wt(A,e,"afterResponse"),beforeError:Wt(A,e,"beforeError")}),zt=(...A)=>{let e={},t={},s={};for(const i of A)if(Array.isArray(i))Array.isArray(e)||(e=[]),e=[...e,...i];else if(Ht(i)){for(let[A,t]of Object.entries(i))Ht(t)&&A in e&&(t=zt(e[A],t)),e={...e,[A]:t};Ht(i.hooks)&&(s=Pt(s,i.hooks),e.hooks=s),Ht(i.headers)&&(t=Lt(t,i.headers),e.headers=t)}return e},Xt=A=>Zt.includes(A)?A.toUpperCase():A,_t={limit:2,methods:["get","put","head","delete","options","trace"],statusCodes:[408,413,429,500,502,503,504],afterStatusCodes:[413,429,503],maxRetryAfter:Number.POSITIVE_INFINITY,backoffLimit:Number.POSITIVE_INFINITY,delay:A=>.3*2**(A-1)*1e3},$t=(A={})=>{if("number"==typeof A)return{..._t,limit:A};if(A.methods&&!Array.isArray(A.methods))throw new Error("retry.methods must be an array");if(A.statusCodes&&!Array.isArray(A.statusCodes))throw new Error("retry.statusCodes must be an array");return{..._t,...A}};class As{static create(A,e){const t=new As(A,e),s=async()=>{if("number"==typeof t._options.timeout&&t._options.timeout>xt)throw new RangeError("The `timeout` option cannot be greater than 2147483647");await Promise.resolve();let A=await t._fetch();for(const e of t._options.hooks.afterResponse){const s=await e(t.request,t._options,t._decorateResponse(A.clone()));s instanceof globalThis.Response&&(A=s)}if(t._decorateResponse(A),!A.ok&&t._options.throwHttpErrors){let e=new Dt(A,t.request,t._options);for(const A of t._options.hooks.beforeError)e=await A(e);throw e}if(t._options.onDownloadProgress){if("function"!=typeof t._options.onDownloadProgress)throw new TypeError("The `onDownloadProgress` option must be a function");if(!Yt)throw new Error("Streams are not supported in your environment. `ReadableStream` is missing.");return((A,e)=>{const t=Number(A.headers.get("content-length"))||0;let s=0;return 204===A.status?(e&&e({percent:1,totalBytes:t,transferredBytes:s},new Uint8Array),new Response(null,{status:A.status,statusText:A.statusText,headers:A.headers})):new Response(new ReadableStream({async start(i){const r=A.body.getReader();e&&e({percent:0,transferredBytes:0,totalBytes:t},new Uint8Array),await async function A(){const{done:o,value:n}=await r.read();o?i.close():(e&&(s+=n.byteLength,e({percent:0===t?0:s/t,transferredBytes:s,totalBytes:t},n)),i.enqueue(n),await A())}()}}),{status:A.status,statusText:A.statusText,headers:A.headers})})(A.clone(),t._options.onDownloadProgress)}return A},i=(t._options.retry.methods.includes(t.request.method.toLowerCase())?t._retry(s):s()).finally(async()=>{t.request.bodyUsed||await(t.request.body?.cancel())});for(const[A,s]of Object.entries(vt))i[A]=async()=>{t.request.headers.set("accept",t.request.headers.get("accept")||s);const r=await i;if("json"===A){if(204===r.status)return"";if(0===(await r.clone().arrayBuffer()).byteLength)return"";if(e.parseJson)return e.parseJson(await r.text())}return r[A]()};return i}request;abortController;_retryCount=0;_input;_options;constructor(A,e={}){if(this._input=A,this._options={...e,headers:Lt(this._input.headers,e.headers),hooks:Pt({beforeRequest:[],beforeRetry:[],beforeError:[],afterResponse:[]},e.hooks),method:Xt(e.method??this._input.method??"GET"),prefixUrl:String(e.prefixUrl||""),retry:$t(e.retry),throwHttpErrors:!1!==e.throwHttpErrors,timeout:e.timeout??1e4,fetch:e.fetch??globalThis.fetch.bind(globalThis)},"string"!=typeof this._input&&!(this._input instanceof URL||this._input instanceof globalThis.Request))throw new TypeError("`input` must be a string, URL, or Request");if(this._options.prefixUrl&&"string"==typeof this._input){if(this._input.startsWith("/"))throw new Error("`input` must not begin with a slash when using `prefixUrl`");this._options.prefixUrl.endsWith("/")||(this._options.prefixUrl+="/"),this._input=this._options.prefixUrl+this._input}if(kt&&Gt){const A=this._options.signal??this._input.signal;this.abortController=new globalThis.AbortController,this._options.signal=A?AbortSignal.any([A,this.abortController.signal]):this.abortController.signal}if(Ut&&(this._options.duplex="half"),void 0!==this._options.json&&(this._options.body=this._options.stringifyJson?.(this._options.json)??JSON.stringify(this._options.json),this._options.headers.set("content-type",this._options.headers.get("content-type")??"application/json")),this.request=new globalThis.Request(this._input,this._options),this._options.searchParams){const A="?"+("string"==typeof this._options.searchParams?this._options.searchParams.replace(/^\?/,""):new URLSearchParams(this._options.searchParams).toString()),e=this.request.url.replace(/(?:\?.*?)?(?=#|$)/,A);!(Ft&&this._options.body instanceof globalThis.FormData||this._options.body instanceof URLSearchParams)||this._options.headers&&this._options.headers["content-type"]||this.request.headers.delete("content-type"),this.request=new globalThis.Request(new globalThis.Request(e,{...this.request}),this._options)}if(this._options.onUploadProgress){if("function"!=typeof this._options.onUploadProgress)throw new TypeError("The `onUploadProgress` option must be a function");if(!Ut)throw new Error("Request streams are not supported in your environment. The `duplex` option for `Request` is not available.");this.request.body&&(this.request=bt(this.request,this._options.onUploadProgress))}}_calculateRetryDelay(A){if(this._retryCount++,this._retryCount>this._options.retry.limit||A instanceof Rt)throw A;if(A instanceof Dt){if(!this._options.retry.statusCodes.includes(A.response.status))throw A;const e=A.response.headers.get("Retry-After")??A.response.headers.get("RateLimit-Reset")??A.response.headers.get("X-RateLimit-Reset")??A.response.headers.get("X-Rate-Limit-Reset");if(e&&this._options.retry.afterStatusCodes.includes(A.response.status)){let A=1e3*Number(e);Number.isNaN(A)?A=Date.parse(e)-Date.now():A>=Date.parse("2024-01-01")&&(A-=Date.now());const t=this._options.retry.maxRetryAfter??A;return A<t?A:t}if(413===A.response.status)throw A}const e=this._options.retry.delay(this._retryCount);return Math.min(this._options.retry.backoffLimit,e)}_decorateResponse(A){return this._options.parseJson&&(A.json=async()=>this._options.parseJson(await A.text())),A}async _retry(A){try{return await A()}catch(e){const t=Math.min(this._calculateRetryDelay(e),xt);if(this._retryCount<1)throw e;await async function(A,{signal:e}){return new Promise((t,s)=>{function i(){clearTimeout(r),s(e.reason)}e&&(e.throwIfAborted(),e.addEventListener("abort",i,{once:!0}));const r=setTimeout(()=>{e?.removeEventListener("abort",i),t()},A)})}(t,{signal:this._options.signal});for(const A of this._options.hooks.beforeRetry){if(await A({request:this.request,options:this._options,error:e,retryCount:this._retryCount})===Ot)return}return this._retry(A)}}async _fetch(){for(const A of this._options.hooks.beforeRequest){const e=await A(this.request,this._options);if(e instanceof Request){this.request=e;break}if(e instanceof Response)return e}const A=((A,e)=>{const t={};for(const s in e)s in Jt||s in Nt||s in A||(t[s]=e[s]);return t})(this.request,this._options),e=this.request;return this.request=e.clone(),!1===this._options.timeout?this._options.fetch(e,A):async function(A,e,t,s){return new Promise((i,r)=>{const o=setTimeout(()=>{t&&t.abort(),r(new Rt(A))},s.timeout);s.fetch(A,e).then(i).catch(r).then(()=>{clearTimeout(o)})})}(e,A,this.abortController,this._options)}}
 /*! MIT License © Sindre Sorhus */const es=A=>{const e=(e,t)=>As.create(e,jt(A,t));for(const t of Zt)e[t]=(e,s)=>As.create(e,jt(A,s,{method:t}));return e.create=A=>es(jt(A)),e.extend=e=>("function"==typeof e&&(e=e(A??{})),es(jt(A,e))),e.stop=Ot,e};var ts,ss=es(),is="undefined"!=typeof globalThis?globalThis:"undefined"!=typeof window?window:"undefined"!=typeof global?global:"undefined"!=typeof self?self:{},rs={exports:{}};
 /**
  * [js-md5]{@link https://github.com/emn178/js-md5}
@@ -757,7 +757,7 @@ const ms=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
                     `}
               </div>
             </my-modal-wrapper>
-          `;gt(s,this.modalRoot)}})}catch(A){Fs(A)}}getActionConfigs(){const{show_satisfaction:A}=St.agentInfo,e=Tt.get("isHold"),t=Tt.get("isMuted"),s=Tt.get("actionConfigs").filter(s=>(0!==A||"satisfaction"!==s)&&(!(!e&&"unhold"===s)&&((!e||"hold"!==s)&&((!t||"mute"!==s)&&!(!t&&"unmute"===s)))));return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"},{render:this.renderConsultRetrieve,type:"consult_retrieve"},{render:this.renderConference,type:"conference"}].filter(({type:A})=>s.includes(A))}async render(){const{displayText:A}=Tt.getState(),{answer_devices:e}=St.agentInfo,t=(e||"").split(","),s=this.getActionConfigs(),i={...pt},{statusColor:r}=i,o=document.querySelector("head");if(o){const A=ze`
+          `;gt(s,this.modalRoot)}})}catch(A){Fs(A)}}getActionConfigs(){const A=Tt.get("actionConfigs");return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"},{render:this.renderConsultRetrieve,type:"consult_retrieve"},{render:this.renderConference,type:"conference"}].filter(({type:e})=>A.includes(e))}async render(){const{displayText:A}=Tt.getState(),{answer_devices:e}=St.agentInfo,t=(e||"").split(","),s=this.getActionConfigs(),i={...pt},{statusColor:r}=i,o=document.querySelector("head");if(o){const A=ze`
         <style>
           .ysyt-phone-body {
             background: ${r[this.statusParams.state]};
@@ -873,4 +873,4 @@ const ms=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
               `:""}
         </div>
       </my-popover>
-    `;gt(s,this.rttHTML)}}const xs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class Ks{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let Os=null;class Ns{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Us,this.initWebSocket()}static getInstance(A){if(!Os){if(!A)throw new Error("WebSocket 尚未初始化");Os=new Ns(A)}return Os}stateIdleChange(){const{state:A}=St.stateObject;A!==Ae.IDLE&&this.apiClient._changeState({data:{state:Ae.IDLE,state_name:"空闲"}})}putAgentState(){St.sessionId="";const{post_call_process_time:A}=St.agentInfo,e=A||0;St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),e>0?St.autoStateTimer=setTimeout(()=>{St.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=A=>{const e=JSON.parse(A.data),{type:t,data:s,code:i,msg:r}=e;if(0!==t&&console.warn(t),t===ie.OUT_CALL&&(0!==i?(Tt.reset(),ae.emit(se.OUT_FAILED,r),this.stateIdleChange()):0===i&&ae.emit(se.OUT_SUCCESS)),t===ie.AGENT_STATE){const{state:A,state_name:e}=s;St.stateObject={state:A,state_name:e},"振铃中"===e&&Tt.updateDisplayText(oe.AGENT_RINGING),ae.emit(se.AGENT_STATE,{state:A,state_name:e})}if(t===ie.OUT_CALL_INCOMING_CALL&&(ae.emit(se.OUT_INCOMING_CALL),St.sessionId=s.session_id,Tt.updateActionConfigs(Et)),t===ie.OUT_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(se.OUT_HANGUP,s),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Tt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Tt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Tt.updateActionConfigs(mt)):4===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Tt.reset(),ae.emit(se.TRANSFER_END),Tt.updateActionConfigs(mt))),t===ie.OUT_CALL_RINGING&&1===s.type&&(ae.emit(se.OUT_RINGING,s),Tt.updateDisplayText(oe.RINGING)),t===ie.OUT_CALL_ANSWER&&(ae.emit(se.OUT_OFF_ANSWER,s),Tt.updateOutCallIsAnswer(!0),Tt.updateDisplayText(oe.CALLING),Tt.updateActionConfigs(It)),t===ie.CONSULT_RINGING&&(ae.emit(se.CONSULT_RINGING),Tt.updateDisplayText(oe.AGENT_RINGING),Tt.updateActionConfigs([])),t===ie.CONSULT_ANSWER&&(ae.emit(se.CONSULT_OFF_HOOK,s),Tt.updateConsultIsAnswer(!0),Tt.updateDisplayText(oe.CONSULTING),Tt.updateActionConfigs(Mt)),t===ie.CONSULT_FAIL&&(ae.emit(se.CONSULT_FAILED,{custom_reason:s.custom_reason}),Tt.updateDisplayText(oe.CALLING),Tt.updateActionConfigs(It)),t===ie.CONSULT_CALL_IN&&(ae.emit(se.CONSULT_INCOMING,s),Tt.updateIsCalling(!0),Tt.updateDirection(ee.CONSULT),Tt.updateDisplayText(oe.CONSULT_CALL_IN),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 咨询来电",`坐席 [${s.agent_name}] 正在咨询...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{agent_mane:s.agent_name})})),t===ie.CONSULT_CALL_IN_SUCCESS&&(St.sessionId=s.session_id,ae.emit(se.CONSULT_CALL_IN_SUCCESS),Tt.updateConsultIsAnswer(!0),Tt.updateDisplayText(oe.CALLING),Tt.updateActionConfigs(wt)),t===ie.CONSULT_RETURN_CALL_SUCCESS&&(ae.emit(se.CONSULT_RETURN_CALL_SUCCESS),Tt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)),t===ie.MUTE&&(0===i?(Tt.updateIsMuted(!0),ae.emit(se.MUTE_SUCCESS),Tt.updateDisplayText(oe.MUTING)):ae.emit(se.MUTE_FAILED,r)),t===ie.UNMUTE&&(0===i?(Tt.updateIsMuted(!1),ae.emit(se.UNMUTE_SUCCESS),Tt.updateDisplayText(oe.CALLING)):ae.emit(se.UNMUTE_FAILED,r)),t===ie.CALL_HOLD&&(0===i?(Tt.updateIsHold(!0),Tt.updateDisplayText(oe.HOLDING),ae.emit(se.HOLD_SUCCESS)):ae.emit(se.HOLD_FAILED,r)),t===ie.CALL_UNHOLD&&(0===i?(Tt.updateDisplayText(oe.CALLING),Tt.updateIsHold(!1),ae.emit(se.UNHOLD_SUCCESS)):ae.emit(se.UNHOLD_FAILED,r)),t===ie.CONSULT_TRANSFER&&(0===i?ae.emit(se.CONSULT_TRANSFER_SUCCESS):ae.emit(se.CONSULT_TRANSFER_FAILED,r)),t===ie.CONSULT_TRANSFER_FAILED&&ae.emit(se.CONSULT_TRANSFER_FAILED,s.status),t===ie.CONSULT_TRANSFER_OFF_HOOK&&(Tt.updateDirection(ee.INCOMING),Tt.updateDisplayText(oe.CALLING),ae.emit(se.CONSULT_TRANSFER_OFF_HOOK),Tt.updateActionConfigs(Qt),Tt.updateIncomingIsAnswer(!0),Tt.updateConsultIsAnswer(!1)),t===ie.INCOMING_CALL&&(St.sessionId=s.session_id,Tt.updateIsCalling(!0),Tt.updateDirection(ee.INCOMING),Tt.updateDisplayText(oe.INCOMING_CALL),ae.emit(se.INCOMING_CALL,{customer_phone:s.customer_phone}),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 客户来电",`客户 [${s.customer_phone}] 正在呼入...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{customer_phone:s.customer_phone})})),t===ie.INCOMING_CALL_OFF_HOOK&&(Tt.updateIncomingIsAnswer(!0),ae.emit(se.INCOMING_CALL_OFF_HOOK),Tt.updateActionConfigs(Qt),Tt.updateDisplayText(oe.CALLING)),t===ie.INCOMING_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(se.INCOMING_CALL_END),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Tt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Tt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Tt.updateActionConfigs(mt)):4===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Tt.reset(),ae.emit(se.TRANSFER_END),Tt.updateActionConfigs(mt))),t===ie.SATISFACTION_EVALUATION&&(0===i?ae.emit(se.SATISFACTION_EVALUATION_SUCCESS):ae.emit(se.SATISFACTION_EVALUATION_FAILED,r)),t===ie.CONSULT_THREE_WAY&&(0!==i?ae.emit(se.CONSULT_THREE_WAY_FAILED,r):0===i&&Tt.updateIsMeeting(!0)),t===ie.CONSULT_THREE_WAY_RESULT&&("success"===s.status?(Tt.updateDirection(ee.MEETING),Tt.updateDisplayText(oe.MEETING),Tt.updateActionConfigs(ft),ae.emit(se.CONSULT_THREE_WAY_SUCCESS)):(ae.emit(se.CONSULT_THREE_WAY_FAILED,{conf_name:s.conf_name}),Tt.updateIsMeeting(!1))),t===ie.TRANSFER_INCOMING_CALL&&(s.agent_no===St.agentInfo.agent_no?(Tt.updateDisplayText(oe.TRANSFERRING),ae.emit(se.TRANSFER_PROGRESS),Tt.updateActionConfigs([]),Tt.updateTransferIsAnswer(!0)):(ae.emit(se.TRANSFER_INCOMING_CALL,s),Tt.updateIsCalling(!0),Tt.updateDirection(ee.TRANSFER),Tt.updateDisplayText(oe.TRANSFER_INCOMING_CALL),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 转接来电",`坐席 [${s.agent_no}] 正在转接...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{agent_mane:s.agent_no})}))),t===ie.TRANSFER_OFF_HOOK&&(St.sessionId=s.session_id,ae.emit(se.TRANSFER_OFF_HOOK),Tt.updateTransferIsAnswer(!0),Tt.updateDisplayText(oe.CALLING),Tt.updateActionConfigs(Qt)),t===ie.TRANSFER_FAILED&&"failed"===s.status){ae.emit(se.TRANSFER_FAILED,"未知原因");const A=Tt.get("direction");A===ee.OUTGOING?Tt.updateActionConfigs(It):A===ee.INCOMING&&Tt.updateActionConfigs(Qt)}0!==t&&xs.emit("ws-message",e)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Os&&(Os.close(),Os=null)}static __internalSend(A){if(!Os)throw new Error("WebSocket 尚未初始化");Os.sendMessage(A)}}class Js{constructor(A){this.sipClient=null,this.sipClient=A}roleMute(){const A=Tt.get("isCalling"),e=St.sessionId;if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}))}holdCall(){this.roleMute();const A=Tt.get("isHold"),{sessionId:e}=St;if(!e)return;if(!Tt.get("actionConfigs").includes("hold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿保持"}));if(A)throw new Error(JSON.stringify({code:1,msg:"当前已处于保持状态"}));Ns.__internalSend({type:ie.CALL_HOLD,data:{session_id:e}})}unholdCall(){this.roleMute();const{isHold:A}=Tt.getState(),{sessionId:e}=St;if(!Tt.get("actionConfigs").includes("unhold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取消保持"}));if(e){if(!A)throw new Error(JSON.stringify({code:1,msg:"当前未处于保持状态"}));Ns.__internalSend({type:ie.CALL_UNHOLD,data:{session_id:e}})}}sendDTMF(A){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("actionConfigs").includes("dtmf"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿发送按键"}));const{isCalling:e}=Tt.getState();if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));this.sipClient.sendDTMF(A)}cancelCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("actionConfigs").includes("reject"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用拒接"}));const{isCalling:A,direction:e,outCallIsAnswer:t}=Tt.getState();if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));t||(e===ee.INCOMING?this.rejectInCall():e===ee.OUTGOING&&this.rejectOutCall())}async consultCall(A){this.roleMute();const{isCalling:e,outCallIsAnswer:t,consultIsAnswer:s,incomingIsAnswer:i}=Tt.getState(),r=St.sessionId;if(!Tt.get("actionConfigs").includes("consult"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询"}));if(s)throw new Error(JSON.stringify({code:1,msg:"当前正在咨询"}));if(!(e||t||i))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!r)throw new Error(JSON.stringify({code:1,msg:"sessionId不存在"}));Ns.__internalSend({type:ie.CONSULT_REQUEST,data:{session_id:r,consultation_agent_no:A}})}async answerCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));await this.sipClient.answerCall()}async rejectInCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));const{isCalling:A}=Tt.getState();if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectInCall()}async makeCall(A){if(Tt.getState().isCalling)throw new Error(JSON.stringify({code:1,msg:"正在呼叫中，请勿重复点击"}));Tt.updateIsCalling(!0),Tt.updateDirection(ee.OUTGOING),Ns.__internalSend({type:ie.OUT_CALL,data:{customer_phone:A}})}async rejectOutCall(){const{isCalling:A}=Tt.getState();if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectOutCall()}async hangup(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("isCalling"))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.hangup()}mute(){this.roleMute();const A=Tt.get("actionConfigs"),e=Tt.get("isMuted"),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前未处于静音状态"}));if(!A.includes("mute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:ie.MUTE,data:{session_id:t}})}unmute(){this.roleMute();const A=Tt.get("actionConfigs"),e=Tt.get("isMuted"),t=St.sessionId;if(!e)throw new Error(JSON.stringify({code:1,msg:"当前未处于未静音状态"}));if(!A.includes("unmute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:ie.UNMUTE,data:{session_id:t}})}consultTransfer(){this.roleMute();const A=Tt.get("consultIsAnswer"),e=St.sessionId;if(!Tt.get("actionConfigs").includes("consult_transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询转移"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:ie.CONSULT_TRANSFER,data:{session_id:e}})}satisfactionEvaluation(){this.roleMute();const A=St.sessionId;if(!Tt.get("actionConfigs").includes("satisfaction"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用满意度评价"}));Ns.__internalSend({type:ie.SATISFACTION_EVALUATION,data:{session_id:A}})}startConference(){this.roleMute();if(!Tt.get("actionConfigs").includes("conference"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用三方会议"}));const A=St.sessionId;if(!Tt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:ie.CONSULT_THREE_WAY,data:{session_id:A}})}consultRetrieve(){this.roleMute();if(!Tt.get("actionConfigs").includes("consult_retrieve"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取回通话"}));const A=St.sessionId;if(!Tt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:ie.CONSULT_RETURN_CALL,data:{session_id:A}})}async transferAgent(A){this.roleMute();if(!Tt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));const{transferIsAnswer:e}=Tt.getState(),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:ie.TRANSFER,data:{session_id:t,transfer_type:0,transfer_dest:A}})}async transferOutline(A){this.roleMute();if(!Tt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"号码不能为空"}));if(!/^\d+$/.test(A))throw new Error(JSON.stringify({code:1,msg:"号码格式错误"}));const{transferIsAnswer:e}=Tt.getState(),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:ie.TRANSFER,data:{session_id:t,transfer_type:2,transfer_dest:A}})}}class bs{#A=null;#e=new Us;#t;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const A=await this.#o();ds.updateRttObject(A)},2e3),Ks.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Tt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=St.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new us({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#n),await this.#A.start()}}async init({actionNodeParams:A,url:e,appKey:t,appSecret:s,agentNo:i,enableBrowserAlert:r}){try{const{viewHtmlElement:o,rttHTML:n}=A||{},a=e||"https://aicc.yescloudy.com";cs=a,hs=t,ls=s;const V=ns(t,s);await this.#e._agentLogin(i);const{agent_no:c,current_answer_device:h,init_state:l}=St.agentInfo;l===Ae.IDLE?(Tt.updateActionConfigs(mt),St.stateObject={state:l,state_name:"空闲"}):l===Ae.BUSY&&(Tt.updateActionConfigs(Ct),St.stateObject={state:l,state_name:"忙碌"});let g="";const q=new URL(a).host;g=a.includes("https")?`wss://${q}`:`ws://${q}`,Ns.getInstance(`${g}/ccs-ws/api/v1/ws/call/${c}?Authorization=${V}`),Tt.updateAnswerDevice(h),1===h&&await this.initWebRtc(),this.#t=new Js(this.#A),A&&o&&(this.#i=!0,new vs({container:o,rttHTML:n,statusParams:{state:Ae.IDLE,statusName:"空闲"}},this,this.#t)),St.enableBrowserAlert=r,r&&Ks.requestPermission()}catch(A){this.#i&&Fs("初始化失败"),console.log(A)}}#n=A=>{const{type:e,data:t}=A;ae.emit(e,t)};#a=A=>{};on(A,e){return ae.on(A,e),this}off(A,e){ae.off(A,e)}offAll(){ae.clearAllListeners()}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),xs.off("ws-message",this.#a),Ns.__internalClose(),this.offAll(),this.#r?.(),this.#A=null,this.#e=null,this.#i=!1}async#o(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{answerCall:A(()=>this.#t.answerCall()),makeCall:A(A=>this.#t.makeCall(A)),cancelCall:A(()=>this.#t.cancelCall()),hangup:A(()=>this.#t.hangup()),sendDTMF:A(A=>this.#t.sendDTMF(A)),holdCall:A(()=>this.#t.holdCall()),unholdCall:A(()=>this.#t.unholdCall()),consultCall:A(async A=>{try{await this.#t.consultCall(A)}catch(A){throw console.warn(A),A}}),consultRetrieve:A(()=>this.#t.consultRetrieve()),consultTransfer:A(()=>this.#t.consultTransfer()),mute:A(()=>this.#t.mute()),unmute:A(()=>this.#t.unmute()),satisfactionEvaluation:A(()=>this.#t.satisfactionEvaluation()),startConference:A(()=>this.#t.startConference()),transferAgent:A(A=>this.#t.transferAgent(A)),transferOutline:A(A=>this.#t.transferOutline(A))}}get agent_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{changeDevice:A(A=>this.#e.changeDevice(A)),changeState:A(A=>this.#e.changeState(A)),getIdleAgentList:A(A=>this.#e.getIdleAgentList(A)),getAgentState:A(A=>this.#e.getAgentState(A))}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t,init_state:s,default_device:i}=St.agentInfo,{stateObject:r}=St,o={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,init_state:s,default_device:i,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:o[Number(A)]})),stateObject:r}}}export{Ae as AgentStatus,se as CallSipCallEvent,ee as DirectionEnum,oe as DisplayTextEnum,re as EventName,te as WebRtcCallSipEventEnum,ie as WebsocketTypeEnum,bs as default};
+    `;gt(s,this.rttHTML)}}const xs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class Ks{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let Os=null;class Ns{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Us,this.initWebSocket()}static getInstance(A){if(!Os){if(!A)throw new Error("WebSocket 尚未初始化");Os=new Ns(A)}return Os}stateIdleChange(){const{state:A}=St.stateObject;A!==Ae.IDLE&&this.apiClient._changeState({data:{state:Ae.IDLE,state_name:"空闲"}})}putAgentState(){St.sessionId="";const{post_call_process_time:A}=St.agentInfo,e=A||0;St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),e>0?St.autoStateTimer=setTimeout(()=>{St.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=A=>{const e=JSON.parse(A.data),{type:t,data:s,code:i,msg:r}=e;if(0!==t&&console.warn(t),t===ie.OUT_CALL&&(0!==i?(Tt.reset(),ae.emit(se.OUT_FAILED,r),this.stateIdleChange()):0===i&&ae.emit(se.OUT_SUCCESS)),t===ie.AGENT_STATE){const{state:A,state_name:e}=s;St.stateObject={state:A,state_name:e},"振铃中"===e&&Tt.updateDisplayText(oe.AGENT_RINGING),ae.emit(se.AGENT_STATE,{state:A,state_name:e})}if(t===ie.OUT_CALL_INCOMING_CALL&&(ae.emit(se.OUT_INCOMING_CALL),St.sessionId=s.session_id,Tt.updateActionConfigs(Et)),t===ie.OUT_CALL_END&&(Tt.updateDisplayText(""),1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(se.OUT_HANGUP,s),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Tt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Tt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Tt.updateActionConfigs(mt)):4===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Tt.reset(),ae.emit(se.TRANSFER_END),Tt.updateActionConfigs(mt))),t===ie.OUT_CALL_RINGING&&1===s.type&&(ae.emit(se.OUT_RINGING,s),Tt.updateDisplayText(oe.RINGING)),t===ie.OUT_CALL_ANSWER&&(ae.emit(se.OUT_OFF_ANSWER,s),Tt.updateOutCallIsAnswer(!0),Tt.updateDisplayText(oe.CALLING),Tt.updateActionConfigs(It)),t===ie.CONSULT_RINGING&&(ae.emit(se.CONSULT_RINGING),Tt.updateDisplayText(oe.AGENT_RINGING),Tt.updateActionConfigs([])),t===ie.CONSULT_ANSWER&&(ae.emit(se.CONSULT_OFF_HOOK,s),Tt.updateConsultIsAnswer(!0),Tt.updateDisplayText(oe.CONSULTING),Tt.updateActionConfigs(Mt)),t===ie.CONSULT_FAIL&&(ae.emit(se.CONSULT_FAILED,{custom_reason:s.custom_reason}),Tt.updateDisplayText(oe.CALLING),Tt.updateActionConfigs(It)),t===ie.CONSULT_CALL_IN&&(ae.emit(se.CONSULT_INCOMING,s),Tt.updateIsCalling(!0),Tt.updateDirection(ee.CONSULT),Tt.updateDisplayText(oe.CONSULT_CALL_IN),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 咨询来电",`坐席 [${s.agent_name}] 正在咨询...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{agent_mane:s.agent_name})})),t===ie.CONSULT_CALL_IN_SUCCESS&&(St.sessionId=s.session_id,ae.emit(se.CONSULT_CALL_IN_SUCCESS),Tt.updateConsultIsAnswer(!0),Tt.updateDisplayText(oe.CALLING),Tt.updateActionConfigs(wt)),t===ie.CONSULT_RETURN_CALL_SUCCESS&&(ae.emit(se.CONSULT_RETURN_CALL_SUCCESS),Tt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)),t===ie.MUTE&&(0===i?(Tt.updateIsMuted(!0),ae.emit(se.MUTE_SUCCESS),Tt.updateDisplayText(oe.MUTING)):ae.emit(se.MUTE_FAILED,r)),t===ie.UNMUTE&&(0===i?(Tt.updateIsMuted(!1),ae.emit(se.UNMUTE_SUCCESS),Tt.updateDisplayText(oe.CALLING)):ae.emit(se.UNMUTE_FAILED,r)),t===ie.CALL_HOLD&&(0===i?(Tt.updateIsHold(!0),Tt.updateDisplayText(oe.HOLDING),ae.emit(se.HOLD_SUCCESS)):ae.emit(se.HOLD_FAILED,r)),t===ie.CALL_UNHOLD&&(0===i?(Tt.updateDisplayText(oe.CALLING),Tt.updateIsHold(!1),ae.emit(se.UNHOLD_SUCCESS)):ae.emit(se.UNHOLD_FAILED,r)),t===ie.CONSULT_TRANSFER&&(0===i?ae.emit(se.CONSULT_TRANSFER_SUCCESS):ae.emit(se.CONSULT_TRANSFER_FAILED,r)),t===ie.CONSULT_TRANSFER_FAILED&&ae.emit(se.CONSULT_TRANSFER_FAILED,s.status),t===ie.CONSULT_TRANSFER_OFF_HOOK&&(Tt.updateDirection(ee.INCOMING),Tt.updateDisplayText(oe.CALLING),ae.emit(se.CONSULT_TRANSFER_OFF_HOOK),Tt.updateActionConfigs(Qt),Tt.updateIncomingIsAnswer(!0),Tt.updateConsultIsAnswer(!1)),t===ie.INCOMING_CALL&&(St.sessionId=s.session_id,Tt.updateIsCalling(!0),Tt.updateDirection(ee.INCOMING),Tt.updateDisplayText(oe.INCOMING_CALL),ae.emit(se.INCOMING_CALL,{customer_phone:s.customer_phone}),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 客户来电",`客户 [${s.customer_phone}] 正在呼入...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{customer_phone:s.customer_phone})})),t===ie.INCOMING_CALL_OFF_HOOK&&(Tt.updateIncomingIsAnswer(!0),ae.emit(se.INCOMING_CALL_OFF_HOOK),Tt.updateActionConfigs(Qt),Tt.updateDisplayText(oe.CALLING)),t===ie.INCOMING_CALL_END&&(Tt.updateDisplayText(""),1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(se.INCOMING_CALL_END),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Tt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Tt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Tt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Tt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Tt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Tt.updateActionConfigs(mt)):4===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Tt.reset(),ae.emit(se.TRANSFER_END),Tt.updateActionConfigs(mt))),t===ie.SATISFACTION_EVALUATION&&(0===i?ae.emit(se.SATISFACTION_EVALUATION_SUCCESS):ae.emit(se.SATISFACTION_EVALUATION_FAILED,r)),t===ie.CONSULT_THREE_WAY&&(0!==i?ae.emit(se.CONSULT_THREE_WAY_FAILED,r):0===i&&Tt.updateIsMeeting(!0)),t===ie.CONSULT_THREE_WAY_RESULT&&("success"===s.status?(Tt.updateDirection(ee.MEETING),Tt.updateDisplayText(oe.MEETING),Tt.updateActionConfigs(ft),ae.emit(se.CONSULT_THREE_WAY_SUCCESS)):(ae.emit(se.CONSULT_THREE_WAY_FAILED,{conf_name:s.conf_name}),Tt.updateIsMeeting(!1))),t===ie.TRANSFER_INCOMING_CALL&&(s.agent_no===St.agentInfo.agent_no?(Tt.updateDisplayText(oe.TRANSFERRING),ae.emit(se.TRANSFER_PROGRESS),Tt.updateActionConfigs([]),Tt.updateTransferIsAnswer(!0)):(ae.emit(se.TRANSFER_INCOMING_CALL,s),Tt.updateIsCalling(!0),Tt.updateDirection(ee.TRANSFER),Tt.updateDisplayText(oe.TRANSFER_INCOMING_CALL),Tt.updateActionConfigs(Bt),St.enableBrowserAlert&&Ks.show("📞 转接来电",`坐席 [${s.agent_no}] 正在转接...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{agent_mane:s.agent_no})}))),t===ie.TRANSFER_OFF_HOOK&&(St.sessionId=s.session_id,ae.emit(se.TRANSFER_OFF_HOOK),Tt.updateTransferIsAnswer(!0),Tt.updateDisplayText(oe.CALLING),Tt.updateActionConfigs(Qt)),t===ie.TRANSFER_FAILED&&"failed"===s.status){ae.emit(se.TRANSFER_FAILED,"未知原因");const A=Tt.get("direction");A===ee.OUTGOING?Tt.updateActionConfigs(It):A===ee.INCOMING&&Tt.updateActionConfigs(Qt)}0!==t&&xs.emit("ws-message",e)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Os&&(Os.close(),Os=null)}static __internalSend(A){if(!Os)throw new Error("WebSocket 尚未初始化");Os.sendMessage(A)}}class Js{constructor(A){this.sipClient=null,this.sipClient=A}roleMute(){const A=Tt.get("isCalling"),e=St.sessionId;if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}))}holdCall(){this.roleMute();const A=Tt.get("isHold"),{sessionId:e}=St;if(!e)return;if(!Tt.get("actionConfigs").includes("hold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿保持"}));if(A)throw new Error(JSON.stringify({code:1,msg:"当前已处于保持状态"}));Ns.__internalSend({type:ie.CALL_HOLD,data:{session_id:e}})}unholdCall(){this.roleMute();const{isHold:A}=Tt.getState(),{sessionId:e}=St;if(!Tt.get("actionConfigs").includes("unhold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取消保持"}));if(e){if(!A)throw new Error(JSON.stringify({code:1,msg:"当前未处于保持状态"}));Ns.__internalSend({type:ie.CALL_UNHOLD,data:{session_id:e}})}}sendDTMF(A){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("actionConfigs").includes("dtmf"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿发送按键"}));const{isCalling:e}=Tt.getState();if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));this.sipClient.sendDTMF(A)}cancelCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("actionConfigs").includes("reject"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用拒接"}));const{isCalling:A,direction:e,outCallIsAnswer:t}=Tt.getState();if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));t||(e===ee.INCOMING?this.rejectInCall():e===ee.OUTGOING&&this.rejectOutCall())}async consultCall(A){this.roleMute();const{isCalling:e,outCallIsAnswer:t,consultIsAnswer:s,incomingIsAnswer:i}=Tt.getState(),r=St.sessionId;if(!Tt.get("actionConfigs").includes("consult"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询"}));if(s)throw new Error(JSON.stringify({code:1,msg:"当前正在咨询"}));if(!(e||t||i))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!r)throw new Error(JSON.stringify({code:1,msg:"sessionId不存在"}));Ns.__internalSend({type:ie.CONSULT_REQUEST,data:{session_id:r,consultation_agent_no:A}})}async answerCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));await this.sipClient.answerCall()}async rejectInCall(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));const{isCalling:A}=Tt.getState();if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectInCall()}async makeCall(A){if(Tt.getState().isCalling)throw new Error(JSON.stringify({code:1,msg:"正在呼叫中，请勿重复点击"}));Tt.updateIsCalling(!0),Tt.updateDirection(ee.OUTGOING),Ns.__internalSend({type:ie.OUT_CALL,data:{customer_phone:A}})}async rejectOutCall(){const{isCalling:A}=Tt.getState();if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectOutCall()}async hangup(){if(1!==Tt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Tt.get("isCalling"))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.hangup()}mute(){this.roleMute();const A=Tt.get("actionConfigs"),e=Tt.get("isMuted"),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前未处于静音状态"}));if(!A.includes("mute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:ie.MUTE,data:{session_id:t}})}unmute(){this.roleMute();const A=Tt.get("actionConfigs"),e=Tt.get("isMuted"),t=St.sessionId;if(!e)throw new Error(JSON.stringify({code:1,msg:"当前未处于未静音状态"}));if(!A.includes("unmute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:ie.UNMUTE,data:{session_id:t}})}consultTransfer(){this.roleMute();const A=Tt.get("consultIsAnswer"),e=St.sessionId;if(!Tt.get("actionConfigs").includes("consult_transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询转移"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:ie.CONSULT_TRANSFER,data:{session_id:e}})}satisfactionEvaluation(){this.roleMute();const A=St.sessionId;if(!Tt.get("actionConfigs").includes("satisfaction"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用满意度评价"}));Ns.__internalSend({type:ie.SATISFACTION_EVALUATION,data:{session_id:A}})}startConference(){this.roleMute();if(!Tt.get("actionConfigs").includes("conference"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用三方会议"}));const A=St.sessionId;if(!Tt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:ie.CONSULT_THREE_WAY,data:{session_id:A}})}consultRetrieve(){this.roleMute();if(!Tt.get("actionConfigs").includes("consult_retrieve"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取回通话"}));const A=St.sessionId;if(!Tt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:ie.CONSULT_RETURN_CALL,data:{session_id:A}})}async transferAgent(A){this.roleMute();if(!Tt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));const{transferIsAnswer:e}=Tt.getState(),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:ie.TRANSFER,data:{session_id:t,transfer_type:0,transfer_dest:A}})}async transferOutline(A){this.roleMute();if(!Tt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"号码不能为空"}));if(!/^\d+$/.test(A))throw new Error(JSON.stringify({code:1,msg:"号码格式错误"}));const{transferIsAnswer:e}=Tt.getState(),t=St.sessionId;if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));if(e)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:ie.TRANSFER,data:{session_id:t,transfer_type:2,transfer_dest:A}})}}class bs{#A=null;#e=new Us;#t;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const A=await this.#o();ds.updateRttObject(A)},2e3),Ks.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Tt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=St.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new us({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#n),await this.#A.start()}}async init({actionNodeParams:A,url:e,appKey:t,appSecret:s,agentNo:i,enableBrowserAlert:r}){try{const{viewHtmlElement:o,rttHTML:n}=A||{},a=e||"https://aicc.yescloudy.com";cs=a,hs=t,ls=s;const V=ns(t,s);await this.#e._agentLogin(i);const{agent_no:c,current_answer_device:h,init_state:l}=St.agentInfo;l===Ae.IDLE?(Tt.updateActionConfigs(mt),St.stateObject={state:l,state_name:"空闲"}):l===Ae.BUSY&&(Tt.updateActionConfigs(Ct),St.stateObject={state:l,state_name:"忙碌"});let g="";const q=new URL(a).host;g=a.includes("https")?`wss://${q}`:`ws://${q}`,Ns.getInstance(`${g}/ccs-ws/api/v1/ws/call/${c}?Authorization=${V}`),Tt.updateAnswerDevice(h),1===h&&await this.initWebRtc(),this.#t=new Js(this.#A),A&&o&&(this.#i=!0,new vs({container:o,rttHTML:n,statusParams:{state:Ae.IDLE,statusName:"空闲"}},this,this.#t)),St.enableBrowserAlert=r,r&&Ks.requestPermission()}catch(A){this.#i&&Fs("初始化失败"),console.log(A)}}#n=A=>{const{type:e,data:t}=A;ae.emit(e,t)};#a=A=>{};on(A,e){return ae.on(A,e),this}off(A,e){ae.off(A,e)}offAll(){ae.clearAllListeners()}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),xs.off("ws-message",this.#a),Ns.__internalClose(),this.offAll(),this.#r?.(),this.#A=null,this.#e=null,this.#i=!1}async#o(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{answerCall:A(()=>this.#t.answerCall()),makeCall:A(A=>this.#t.makeCall(A)),cancelCall:A(()=>this.#t.cancelCall()),hangup:A(()=>this.#t.hangup()),sendDTMF:A(A=>this.#t.sendDTMF(A)),holdCall:A(()=>this.#t.holdCall()),unholdCall:A(()=>this.#t.unholdCall()),consultCall:A(async A=>{try{await this.#t.consultCall(A)}catch(A){throw console.warn(A),A}}),consultRetrieve:A(()=>this.#t.consultRetrieve()),consultTransfer:A(()=>this.#t.consultTransfer()),mute:A(()=>this.#t.mute()),unmute:A(()=>this.#t.unmute()),satisfactionEvaluation:A(()=>this.#t.satisfactionEvaluation()),startConference:A(()=>this.#t.startConference()),transferAgent:A(A=>this.#t.transferAgent(A)),transferOutline:A(A=>this.#t.transferOutline(A))}}get agent_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{changeDevice:A(A=>this.#e.changeDevice(A)),changeState:A(A=>this.#e.changeState(A)),getIdleAgentList:A(A=>this.#e.getIdleAgentList(A)),getAgentState:A(A=>this.#e.getAgentState(A))}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t,init_state:s,default_device:i}=St.agentInfo,{stateObject:r}=St,o={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,init_state:s,default_device:i,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:o[Number(A)]})),stateObject:r}}}export{Ae as AgentStatus,se as CallSipCallEvent,ee as DirectionEnum,oe as DisplayTextEnum,re as EventName,te as WebRtcCallSipEventEnum,ie as WebsocketTypeEnum,bs as default};

package/dist/ysyt-agent-sdk.umd.js

@@ -14,7 +14,7 @@ const Ue=globalThis,ke=Ue.trustedTypes,Ge=ke?ke.createPolicy("lit-html",{createH
      * @license
      * Copyright 2017 Google LLC
      * SPDX-License-Identifier: BSD-3-Clause
-     */},dt=globalThis;class ut extends Re{constructor(){super(...arguments),this.renderOptions={host:this},this._$Do=void 0}createRenderRoot(){const A=super.createRenderRoot();return this.renderOptions.renderBefore??=A.firstChild,A}update(A){const e=this.render();this.hasUpdated||(this.renderOptions.isConnected=this.isConnected),super.update(A),this._$Do=qt(e,this.renderRoot,this.renderOptions)}connectedCallback(){super.connectedCallback(),this._$Do?.setConnected(!0)}disconnectedCallback(){super.disconnectedCallback(),this._$Do?.setConnected(!1)}render(){return _e}}ut._$litElement$=!0,ut.finalized=!0,dt.litElementHydrateSupport?.({LitElement:ut});const pt=dt.litElementPolyfillSupport;pt?.({LitElement:ut}),(dt.litElementVersions??=[]).push("4.2.1");const mt={statusColor:{[A.AgentStatus.IDLE]:"#1D92E9",[A.AgentStatus.BUSY]:"#F5212D",[A.AgentStatus.OFFLINE]:"#8c8c8c",[A.AgentStatus.RINGING]:"#e9b91d"}},Ct=["call_number"],Et=[],It=["hangup"],Mt=["hold","hangup","unhold","mute","unmute","transfer","consult","satisfaction","dtmf"],wt=["consult_transfer","conference","consult_retrieve"],ft=["hangup"],Bt=["hangup"],Qt=["answer","reject"],St=["hangup","consult","transfer","hold","unhold","mute","unmute","satisfaction","dtmf"],yt={agentInfo:{},isRtcReconnecting:!1,sessionId:"",enableBrowserAlert:!1,autoStateTimer:null},Tt={isCalling:!1,direction:null,outCallIsAnswer:!1,incomingIsAnswer:!1,transferIsAnswer:!1,isMeeting:!1,isHold:!1,displayText:"",isMuted:!1,consultIsAnswer:!1,actionConfigs:[],answerDevice:1};const Dt=new class extends Ae{updateIsCalling(A){this.setState({isCalling:A})}updateDirection(A){this.setState({direction:A})}updateOutCallIsAnswer(A){this.setState({outCallIsAnswer:A})}updateIsHold(A){const e=this.get("actionConfigs");if(A){const A=[...e.filter(A=>"hold"!==A)];A.push("unhold"),this.updateActionConfigs(A)}else{const A=[...e.filter(A=>"unhold"!==A)];A.push("hold"),this.updateActionConfigs(A)}this.getState().isHold=A}updateDisplayText(e){this.setState({displayText:e}),console.log("displayText:",e),Ve.emit(A.CallSipCallEvent.CALL_PROGRESS,e)}updateActionConfigs(e){const{show_satisfaction:t}=yt.agentInfo||{},s=this.get("answerDevice");this.setState({actionConfigs:e.filter(A=>(0!==t||"satisfaction"!==A)&&(2!==s&&3!==s||"hangup"!==A&&"dtmf"!==A))}),Ve.emit(A.EventName.PHONE_BAR_OPERATION,e)}updateConsultIsAnswer(A){this.setState({consultIsAnswer:A})}updateIsMuted(A){const e=this.get("actionConfigs");if(A){const A=[...e.filter(A=>"mute"!==A)];A.push("unmute"),this.updateActionConfigs(A)}else{const A=[...e.filter(A=>"unmute"!==A)];A.push("mute"),this.updateActionConfigs(A)}this.setState({isMuted:A})}updateIncomingIsAnswer(A){this.setState({incomingIsAnswer:A})}updateAnswerDevice(e){this.setState({answerDevice:e}),yt.stateObject.state===A.AgentStatus.IDLE?this.updateActionConfigs(Ct):yt.stateObject.state===A.AgentStatus.BUSY&&this.updateActionConfigs(Et),Ve.emit(A.EventName.UPDATE_ANSWER_DEVICE,e)}updateIsMeeting(A){this.setState({isMeeting:A})}updateTransferIsAnswer(A){this.setState({transferIsAnswer:A})}reset(){this.setState({...Tt},!0)}getCallInfo(){return this.getState()}get(A){return this.getState()[A]}}(Tt);class Rt extends Error{response;request;options;constructor(A,e,t){const s=`${A.status||0===A.status?A.status:""} ${A.statusText||""}`.trim();super(`Request failed with ${s?`status code ${s}`:"an unknown error"}: ${e.method} ${e.url}`),this.name="HTTPError",this.response=A,this.request=e,this.options=t}}class Ut extends Error{request;constructor(A){super(`Request timed out: ${A.method} ${A.url}`),this.name="TimeoutError",this.request=A}}const kt=(()=>{let A=!1,e=!1;const t="function"==typeof globalThis.ReadableStream,s="function"==typeof globalThis.Request;if(t&&s)try{e=new globalThis.Request("https://empty.invalid",{body:new globalThis.ReadableStream,method:"POST",get duplex(){return A=!0,"half"}}).headers.has("Content-Type")}catch(A){if(A instanceof Error&&"unsupported BodyInit type"===A.message)return!1;throw A}return A&&!e})(),Gt="function"==typeof globalThis.AbortController,Yt="function"==typeof globalThis.AbortSignal&&"function"==typeof globalThis.AbortSignal.any,Ft="function"==typeof globalThis.ReadableStream,Zt="function"==typeof globalThis.FormData,vt=["get","post","put","patch","head","delete"],xt={json:"application/json",text:"text/*",formData:"multipart/form-data",arrayBuffer:"*/*",blob:"*/*"},Kt=2147483647,Ot=(new TextEncoder).encode("------WebKitFormBoundaryaxpyiPgbbPti10Rw").length,Nt=Symbol("stop"),bt={json:!0,parseJson:!0,stringifyJson:!0,searchParams:!0,prefixUrl:!0,retry:!0,timeout:!0,hooks:!0,throwHttpErrors:!0,onDownloadProgress:!0,onUploadProgress:!0,fetch:!0},Jt={method:!0,headers:!0,body:!0,mode:!0,credentials:!0,cache:!0,redirect:!0,referrer:!0,referrerPolicy:!0,integrity:!0,keepalive:!0,signal:!0,window:!0,dispatcher:!0,duplex:!0,priority:!0},Ht=(A,e)=>{const t=(A=>{if(!A)return 0;if(A instanceof FormData){let e=0;for(const[t,s]of A)e+=Ot,e+=(new TextEncoder).encode(`Content-Disposition: form-data; name="${t}"`).length,e+="string"==typeof s?(new TextEncoder).encode(s).length:s.size;return e}if(A instanceof Blob)return A.size;if(A instanceof ArrayBuffer)return A.byteLength;if("string"==typeof A)return(new TextEncoder).encode(A).length;if(A instanceof URLSearchParams)return(new TextEncoder).encode(A.toString()).length;if("byteLength"in A)return A.byteLength;if("object"==typeof A&&null!==A)try{const e=JSON.stringify(A);return(new TextEncoder).encode(e).length}catch{return 0}return 0})(A.body);let s=0;return new Request(A,{duplex:"half",body:new ReadableStream({async start(i){const r=A.body instanceof ReadableStream?A.body.getReader():new Response("").body.getReader();await async function A(){const{done:o,value:n}=await r.read();if(o)return e&&e({percent:1,transferredBytes:s,totalBytes:Math.max(t,s)},new Uint8Array),void i.close();s+=n.byteLength;let a=0===t?0:s/t;(t<s||1===a)&&(a=.99),e&&e({percent:Number(a.toFixed(2)),transferredBytes:s,totalBytes:t},n),i.enqueue(n),await A()}()}})})},jt=A=>null!==A&&"object"==typeof A,Lt=(...A)=>{for(const e of A)if((!jt(e)||Array.isArray(e))&&void 0!==e)throw new TypeError("The `options` argument must be an object");return Xt({},...A)},Wt=(A={},e={})=>{const t=new globalThis.Headers(A),s=e instanceof globalThis.Headers,i=new globalThis.Headers(e);for(const[A,e]of i.entries())s&&"undefined"===e||void 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+     */},dt=globalThis;class ut extends Re{constructor(){super(...arguments),this.renderOptions={host:this},this._$Do=void 0}createRenderRoot(){const A=super.createRenderRoot();return this.renderOptions.renderBefore??=A.firstChild,A}update(A){const e=this.render();this.hasUpdated||(this.renderOptions.isConnected=this.isConnected),super.update(A),this._$Do=qt(e,this.renderRoot,this.renderOptions)}connectedCallback(){super.connectedCallback(),this._$Do?.setConnected(!0)}disconnectedCallback(){super.disconnectedCallback(),this._$Do?.setConnected(!1)}render(){return _e}}ut._$litElement$=!0,ut.finalized=!0,dt.litElementHydrateSupport?.({LitElement:ut});const pt=dt.litElementPolyfillSupport;pt?.({LitElement:ut}),(dt.litElementVersions??=[]).push("4.2.1");const 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A=[...e.filter(A=>"hold"!==A)];A.push("unhold"),this.updateActionConfigs(A)}else{const A=[...e.filter(A=>"unhold"!==A)];A.push("hold"),this.updateActionConfigs(A)}this.getState().isHold=A}updateDisplayText(e){this.setState({displayText:e}),console.log("displayText:",e),Ve.emit(A.CallSipCallEvent.CALL_PROGRESS,e)}updateActionConfigs(e){const{show_satisfaction:t}=yt.agentInfo||{},s=this.get("answerDevice"),i=e.filter(A=>(0!==t||"satisfaction"!==A)&&(2!==s&&3!==s||"hangup"!==A&&"dtmf"!==A));console.log(i),this.setState({actionConfigs:i}),console.log(i),Ve.emit(A.EventName.PHONE_BAR_OPERATION,i)}updateConsultIsAnswer(A){this.setState({consultIsAnswer:A})}updateIsMuted(A){const e=this.get("actionConfigs");if(A){const A=[...e.filter(A=>"mute"!==A)];A.push("unmute"),this.updateActionConfigs(A)}else{const 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0===e?t.delete(A):t.set(A,e);return t};function Pt(A,e,t){return Object.hasOwn(e,t)&&void 0===e[t]?[]:Xt(A[t]??[],e[t]??[])}const zt=(A={},e={})=>({beforeRequest:Pt(A,e,"beforeRequest"),beforeRetry:Pt(A,e,"beforeRetry"),afterResponse:Pt(A,e,"afterResponse"),beforeError:Pt(A,e,"beforeError")}),Xt=(...A)=>{let e={},t={},s={};for(const i of A)if(Array.isArray(i))Array.isArray(e)||(e=[]),e=[...e,...i];else if(jt(i)){for(let[A,t]of Object.entries(i))jt(t)&&A in e&&(t=Xt(e[A],t)),e={...e,[A]:t};jt(i.hooks)&&(s=zt(s,i.hooks),e.hooks=s),jt(i.headers)&&(t=Wt(t,i.headers),e.headers=t)}return e},_t=A=>vt.includes(A)?A.toUpperCase():A,$t={limit:2,methods:["get","put","head","delete","options","trace"],statusCodes:[408,413,429,500,502,503,504],afterStatusCodes:[413,429,503],maxRetryAfter:Number.POSITIVE_INFINITY,backoffLimit:Number.POSITIVE_INFINITY,delay:A=>.3*2**(A-1)*1e3},As=(A={})=>{if("number"==typeof A)return{...$t,limit:A};if(A.methods&&!Array.isArray(A.methods))throw new 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`prefixUrl`");this._options.prefixUrl.endsWith("/")||(this._options.prefixUrl+="/"),this._input=this._options.prefixUrl+this._input}if(Gt&&Yt){const A=this._options.signal??this._input.signal;this.abortController=new globalThis.AbortController,this._options.signal=A?AbortSignal.any([A,this.abortController.signal]):this.abortController.signal}if(kt&&(this._options.duplex="half"),void 0!==this._options.json&&(this._options.body=this._options.stringifyJson?.(this._options.json)??JSON.stringify(this._options.json),this._options.headers.set("content-type",this._options.headers.get("content-type")??"application/json")),this.request=new globalThis.Request(this._input,this._options),this._options.searchParams){const A="?"+("string"==typeof this._options.searchParams?this._options.searchParams.replace(/^\?/,""):new URLSearchParams(this._options.searchParams).toString()),e=this.request.url.replace(/(?:\?.*?)?(?=#|$)/,A);!(Zt&&this._options.body instanceof globalThis.FormData||this._options.body instanceof URLSearchParams)||this._options.headers&&this._options.headers["content-type"]||this.request.headers.delete("content-type"),this.request=new globalThis.Request(new globalThis.Request(e,{...this.request}),this._options)}if(this._options.onUploadProgress){if("function"!=typeof this._options.onUploadProgress)throw new TypeError("The `onUploadProgress` option must be a function");if(!kt)throw new Error("Request streams are not supported in your environment. The `duplex` option for `Request` is not available.");this.request.body&&(this.request=Ht(this.request,this._options.onUploadProgress))}}_calculateRetryDelay(A){if(this._retryCount++,this._retryCount>this._options.retry.limit||A instanceof Ut)throw A;if(A instanceof Rt){if(!this._options.retry.statusCodes.includes(A.response.status))throw A;const e=A.response.headers.get("Retry-After")??A.response.headers.get("RateLimit-Reset")??A.response.headers.get("X-RateLimit-Reset")??A.response.headers.get("X-Rate-Limit-Reset");if(e&&this._options.retry.afterStatusCodes.includes(A.response.status)){let A=1e3*Number(e);Number.isNaN(A)?A=Date.parse(e)-Date.now():A>=Date.parse("2024-01-01")&&(A-=Date.now());const t=this._options.retry.maxRetryAfter??A;return A<t?A:t}if(413===A.response.status)throw A}const e=this._options.retry.delay(this._retryCount);return Math.min(this._options.retry.backoffLimit,e)}_decorateResponse(A){return this._options.parseJson&&(A.json=async()=>this._options.parseJson(await A.text())),A}async _retry(A){try{return await A()}catch(e){const t=Math.min(this._calculateRetryDelay(e),Kt);if(this._retryCount<1)throw e;await async function(A,{signal:e}){return new Promise((t,s)=>{function i(){clearTimeout(r),s(e.reason)}e&&(e.throwIfAborted(),e.addEventListener("abort",i,{once:!0}));const r=setTimeout(()=>{e?.removeEventListener("abort",i),t()},A)})}(t,{signal:this._options.signal});for(const A of this._options.hooks.beforeRetry){if(await A({request:this.request,options:this._options,error:e,retryCount:this._retryCount})===Nt)return}return this._retry(A)}}async _fetch(){for(const A of this._options.hooks.beforeRequest){const e=await A(this.request,this._options);if(e instanceof Request){this.request=e;break}if(e instanceof Response)return e}const A=((A,e)=>{const t={};for(const s in e)s in Jt||s in bt||s in A||(t[s]=e[s]);return t})(this.request,this._options),e=this.request;return this.request=e.clone(),!1===this._options.timeout?this._options.fetch(e,A):async function(A,e,t,s){return new Promise((i,r)=>{const o=setTimeout(()=>{t&&t.abort(),r(new Ut(A))},s.timeout);s.fetch(A,e).then(i).catch(r).then(()=>{clearTimeout(o)})})}(e,A,this.abortController,this._options)}}
 /*! MIT License © Sindre Sorhus */const ts=A=>{const e=(e,t)=>es.create(e,Lt(A,t));for(const t of vt)e[t]=(e,s)=>es.create(e,Lt(A,s,{method:t}));return e.create=A=>ts(Lt(A)),e.extend=e=>("function"==typeof e&&(e=e(A??{})),ts(Lt(A,e))),e.stop=Nt,e};var ss=ts(),is="undefined"!=typeof globalThis?globalThis:"undefined"!=typeof window?window:"undefined"!=typeof global?global:"undefined"!=typeof self?self:{},rs={exports:{}};
 /**
      * [js-md5]{@link https://github.com/emn178/js-md5}
@@ -757,7 +757,7 @@ const ms=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
                     `}
               </div>
             </my-modal-wrapper>
-          `;qt(s,this.modalRoot)}})}catch(A){Fs(A)}}getActionConfigs(){const{show_satisfaction:A}=yt.agentInfo,e=Dt.get("isHold"),t=Dt.get("isMuted"),s=Dt.get("actionConfigs").filter(s=>(0!==A||"satisfaction"!==s)&&(!(!e&&"unhold"===s)&&((!e||"hold"!==s)&&((!t||"mute"!==s)&&!(!t&&"unmute"===s)))));return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"},{render:this.renderConsultRetrieve,type:"consult_retrieve"},{render:this.renderConference,type:"conference"}].filter(({type:A})=>s.includes(A))}async render(){const{displayText:e}=Dt.getState(),{answer_devices:t}=yt.agentInfo,s=(t||"").split(","),i=this.getActionConfigs(),r={...mt},{statusColor:o}=r,n=document.querySelector("head");if(n){const A=Xe`
+          `;qt(s,this.modalRoot)}})}catch(A){Fs(A)}}getActionConfigs(){const A=Dt.get("actionConfigs");return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"},{render:this.renderConsultRetrieve,type:"consult_retrieve"},{render:this.renderConference,type:"conference"}].filter(({type:e})=>A.includes(e))}async render(){const{displayText:e}=Dt.getState(),{answer_devices:t}=yt.agentInfo,s=(t||"").split(","),i=this.getActionConfigs(),r={...mt},{statusColor:o}=r,n=document.querySelector("head");if(n){const A=Xe`
         <style>
           .ysyt-phone-body {
             background: ${o[this.statusParams.state]};
@@ -873,4 +873,4 @@ const ms=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
               `:""}
         </div>
       </my-popover>
-    `;qt(s,this.rttHTML)}}const xs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class Ks{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let Os=null;class Ns{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Us,this.initWebSocket()}static getInstance(A){if(!Os){if(!A)throw new Error("WebSocket 尚未初始化");Os=new Ns(A)}return Os}stateIdleChange(){const{state:e}=yt.stateObject;e!==A.AgentStatus.IDLE&&this.apiClient._changeState({data:{state:A.AgentStatus.IDLE,state_name:"空闲"}})}putAgentState(){yt.sessionId="";const{post_call_process_time:A}=yt.agentInfo,e=A||0;yt.autoStateTimer&&(clearTimeout(yt.autoStateTimer),yt.autoStateTimer=null),e>0?yt.autoStateTimer=setTimeout(()=>{yt.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:o}=t;if(0!==s&&console.warn(s),s===A.WebsocketTypeEnum.OUT_CALL&&(0!==r?(Dt.reset(),Ve.emit(A.CallSipCallEvent.OUT_FAILED,o),this.stateIdleChange()):0===r&&Ve.emit(A.CallSipCallEvent.OUT_SUCCESS)),s===A.WebsocketTypeEnum.AGENT_STATE){const{state:e,state_name:t}=i;yt.stateObject={state:e,state_name:t},"振铃中"===t&&Dt.updateDisplayText(A.DisplayTextEnum.AGENT_RINGING),Ve.emit(A.CallSipCallEvent.AGENT_STATE,{state:e,state_name:t})}if(s===A.WebsocketTypeEnum.OUT_CALL_INCOMING_CALL&&(Ve.emit(A.CallSipCallEvent.OUT_INCOMING_CALL),yt.sessionId=i.session_id,Dt.updateActionConfigs(It)),s===A.WebsocketTypeEnum.OUT_CALL_END&&(1===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.OUT_HANGUP,i),Dt.updateActionConfigs(Ct)):2===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(Dt.reset(),Ve.emit(A.CallSipCallEvent.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState(),Dt.updateActionConfigs(Ct)):2===i.device_type&&i.agent_no!==yt.agentInfo.agent_no?(Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Ve.emit(A.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,i),Dt.updateActionConfigs(Mt)):3===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(Ct)):4===i.device_type&&i.agent_no===yt.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.TRANSFER_END),Dt.updateActionConfigs(Ct))),s===A.WebsocketTypeEnum.OUT_CALL_RINGING&&1===i.type&&(Ve.emit(A.CallSipCallEvent.OUT_RINGING,i),Dt.updateDisplayText(A.DisplayTextEnum.RINGING)),s===A.WebsocketTypeEnum.OUT_CALL_ANSWER&&(Ve.emit(A.CallSipCallEvent.OUT_OFF_ANSWER,i),Dt.updateOutCallIsAnswer(!0),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Dt.updateActionConfigs(Mt)),s===A.WebsocketTypeEnum.CONSULT_RINGING&&(Ve.emit(A.CallSipCallEvent.CONSULT_RINGING),Dt.updateDisplayText(A.DisplayTextEnum.AGENT_RINGING),Dt.updateActionConfigs([])),s===A.WebsocketTypeEnum.CONSULT_ANSWER&&(Ve.emit(A.CallSipCallEvent.CONSULT_OFF_HOOK,i),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(A.DisplayTextEnum.CONSULTING),Dt.updateActionConfigs(wt)),s===A.WebsocketTypeEnum.CONSULT_FAIL&&(Ve.emit(A.CallSipCallEvent.CONSULT_FAILED,{custom_reason:i.custom_reason}),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Dt.updateActionConfigs(Mt)),s===A.WebsocketTypeEnum.CONSULT_CALL_IN&&(Ve.emit(A.CallSipCallEvent.CONSULT_INCOMING,i),Dt.updateIsCalling(!0),Dt.updateDirection(A.DirectionEnum.CONSULT),Dt.updateDisplayText(A.DisplayTextEnum.CONSULT_CALL_IN),Dt.updateActionConfigs(Qt),yt.enableBrowserAlert&&Ks.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{Ve.emit(A.EventName.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===A.WebsocketTypeEnum.CONSULT_CALL_IN_SUCCESS&&(yt.sessionId=i.session_id,Ve.emit(A.CallSipCallEvent.CONSULT_CALL_IN_SUCCESS),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Dt.updateActionConfigs(ft)),s===A.WebsocketTypeEnum.CONSULT_RETURN_CALL_SUCCESS&&(Ve.emit(A.CallSipCallEvent.CONSULT_RETURN_CALL_SUCCESS),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Ve.emit(A.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,i),Dt.updateActionConfigs(Mt)),s===A.WebsocketTypeEnum.MUTE&&(0===r?(Dt.updateIsMuted(!0),Ve.emit(A.CallSipCallEvent.MUTE_SUCCESS),Dt.updateDisplayText(A.DisplayTextEnum.MUTING)):Ve.emit(A.CallSipCallEvent.MUTE_FAILED,o)),s===A.WebsocketTypeEnum.UNMUTE&&(0===r?(Dt.updateIsMuted(!1),Ve.emit(A.CallSipCallEvent.UNMUTE_SUCCESS),Dt.updateDisplayText(A.DisplayTextEnum.CALLING)):Ve.emit(A.CallSipCallEvent.UNMUTE_FAILED,o)),s===A.WebsocketTypeEnum.CALL_HOLD&&(0===r?(Dt.updateIsHold(!0),Dt.updateDisplayText(A.DisplayTextEnum.HOLDING),Ve.emit(A.CallSipCallEvent.HOLD_SUCCESS)):Ve.emit(A.CallSipCallEvent.HOLD_FAILED,o)),s===A.WebsocketTypeEnum.CALL_UNHOLD&&(0===r?(Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Dt.updateIsHold(!1),Ve.emit(A.CallSipCallEvent.UNHOLD_SUCCESS)):Ve.emit(A.CallSipCallEvent.UNHOLD_FAILED,o)),s===A.WebsocketTypeEnum.CONSULT_TRANSFER&&(0===r?Ve.emit(A.CallSipCallEvent.CONSULT_TRANSFER_SUCCESS):Ve.emit(A.CallSipCallEvent.CONSULT_TRANSFER_FAILED,o)),s===A.WebsocketTypeEnum.CONSULT_TRANSFER_FAILED&&Ve.emit(A.CallSipCallEvent.CONSULT_TRANSFER_FAILED,i.status),s===A.WebsocketTypeEnum.CONSULT_TRANSFER_OFF_HOOK&&(Dt.updateDirection(A.DirectionEnum.INCOMING),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Ve.emit(A.CallSipCallEvent.CONSULT_TRANSFER_OFF_HOOK),Dt.updateActionConfigs(St),Dt.updateIncomingIsAnswer(!0),Dt.updateConsultIsAnswer(!1)),s===A.WebsocketTypeEnum.INCOMING_CALL&&(yt.sessionId=i.session_id,Dt.updateIsCalling(!0),Dt.updateDirection(A.DirectionEnum.INCOMING),Dt.updateDisplayText(A.DisplayTextEnum.INCOMING_CALL),Ve.emit(A.CallSipCallEvent.INCOMING_CALL,{customer_phone:i.customer_phone}),Dt.updateActionConfigs(Qt),yt.enableBrowserAlert&&Ks.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{Ve.emit(A.EventName.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===A.WebsocketTypeEnum.INCOMING_CALL_OFF_HOOK&&(Dt.updateIncomingIsAnswer(!0),Ve.emit(A.CallSipCallEvent.INCOMING_CALL_OFF_HOOK),Dt.updateActionConfigs(St),Dt.updateDisplayText(A.DisplayTextEnum.CALLING)),s===A.WebsocketTypeEnum.INCOMING_CALL_END&&(1===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.INCOMING_CALL_END),Dt.updateActionConfigs(Ct)):2===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(Dt.reset(),Ve.emit(A.CallSipCallEvent.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState(),Dt.updateActionConfigs(Ct)):2===i.device_type&&i.agent_no!==yt.agentInfo.agent_no?(Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Ve.emit(A.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,i),Dt.updateActionConfigs(Mt)):3===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(Ct)):4===i.device_type&&i.agent_no===yt.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.TRANSFER_END),Dt.updateActionConfigs(Ct))),s===A.WebsocketTypeEnum.SATISFACTION_EVALUATION&&(0===r?Ve.emit(A.CallSipCallEvent.SATISFACTION_EVALUATION_SUCCESS):Ve.emit(A.CallSipCallEvent.SATISFACTION_EVALUATION_FAILED,o)),s===A.WebsocketTypeEnum.CONSULT_THREE_WAY&&(0!==r?Ve.emit(A.CallSipCallEvent.CONSULT_THREE_WAY_FAILED,o):0===r&&Dt.updateIsMeeting(!0)),s===A.WebsocketTypeEnum.CONSULT_THREE_WAY_RESULT&&("success"===i.status?(Dt.updateDirection(A.DirectionEnum.MEETING),Dt.updateDisplayText(A.DisplayTextEnum.MEETING),Dt.updateActionConfigs(Bt),Ve.emit(A.CallSipCallEvent.CONSULT_THREE_WAY_SUCCESS)):(Ve.emit(A.CallSipCallEvent.CONSULT_THREE_WAY_FAILED,{conf_name:i.conf_name}),Dt.updateIsMeeting(!1))),s===A.WebsocketTypeEnum.TRANSFER_INCOMING_CALL&&(i.agent_no===yt.agentInfo.agent_no?(Dt.updateDisplayText(A.DisplayTextEnum.TRANSFERRING),Ve.emit(A.CallSipCallEvent.TRANSFER_PROGRESS),Dt.updateActionConfigs([]),Dt.updateTransferIsAnswer(!0)):(Ve.emit(A.CallSipCallEvent.TRANSFER_INCOMING_CALL,i),Dt.updateIsCalling(!0),Dt.updateDirection(A.DirectionEnum.TRANSFER),Dt.updateDisplayText(A.DisplayTextEnum.TRANSFER_INCOMING_CALL),Dt.updateActionConfigs(Qt),yt.enableBrowserAlert&&Ks.show("📞 转接来电",`坐席 [${i.agent_no}] 正在转接...`,()=>{Ve.emit(A.EventName.NOTIFICATION_CLICK,{agent_mane:i.agent_no})}))),s===A.WebsocketTypeEnum.TRANSFER_OFF_HOOK&&(yt.sessionId=i.session_id,Ve.emit(A.CallSipCallEvent.TRANSFER_OFF_HOOK),Dt.updateTransferIsAnswer(!0),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Dt.updateActionConfigs(St)),s===A.WebsocketTypeEnum.TRANSFER_FAILED&&"failed"===i.status){Ve.emit(A.CallSipCallEvent.TRANSFER_FAILED,"未知原因");const e=Dt.get("direction");e===A.DirectionEnum.OUTGOING?Dt.updateActionConfigs(Mt):e===A.DirectionEnum.INCOMING&&Dt.updateActionConfigs(St)}0!==s&&xs.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Os&&(Os.close(),Os=null)}static __internalSend(A){if(!Os)throw new Error("WebSocket 尚未初始化");Os.sendMessage(A)}}class bs{constructor(A){this.sipClient=null,this.sipClient=A}roleMute(){const A=Dt.get("isCalling"),e=yt.sessionId;if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}))}holdCall(){this.roleMute();const e=Dt.get("isHold"),{sessionId:t}=yt;if(!t)return;if(!Dt.get("actionConfigs").includes("hold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿保持"}));if(e)throw new Error(JSON.stringify({code:1,msg:"当前已处于保持状态"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CALL_HOLD,data:{session_id:t}})}unholdCall(){this.roleMute();const{isHold:e}=Dt.getState(),{sessionId:t}=yt;if(!Dt.get("actionConfigs").includes("unhold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取消保持"}));if(t){if(!e)throw new Error(JSON.stringify({code:1,msg:"当前未处于保持状态"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CALL_UNHOLD,data:{session_id:t}})}}sendDTMF(A){if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Dt.get("actionConfigs").includes("dtmf"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿发送按键"}));const{isCalling:e}=Dt.getState();if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));this.sipClient.sendDTMF(A)}cancelCall(){if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Dt.get("actionConfigs").includes("reject"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用拒接"}));const{isCalling:e,direction:t,outCallIsAnswer:s}=Dt.getState();if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));s||(t===A.DirectionEnum.INCOMING?this.rejectInCall():t===A.DirectionEnum.OUTGOING&&this.rejectOutCall())}async consultCall(e){this.roleMute();const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=Dt.getState(),o=yt.sessionId;if(!Dt.get("actionConfigs").includes("consult"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询"}));if(i)throw new Error(JSON.stringify({code:1,msg:"当前正在咨询"}));if(!(t||s||r))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!o)throw new Error(JSON.stringify({code:1,msg:"sessionId不存在"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CONSULT_REQUEST,data:{session_id:o,consultation_agent_no:e}})}async answerCall(){if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));await this.sipClient.answerCall()}async rejectInCall(){if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));const{isCalling:A}=Dt.getState();if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectInCall()}async makeCall(e){if(Dt.getState().isCalling)throw new Error(JSON.stringify({code:1,msg:"正在呼叫中，请勿重复点击"}));Dt.updateIsCalling(!0),Dt.updateDirection(A.DirectionEnum.OUTGOING),Ns.__internalSend({type:A.WebsocketTypeEnum.OUT_CALL,data:{customer_phone:e}})}async rejectOutCall(){const{isCalling:A}=Dt.getState();if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectOutCall()}async hangup(){if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Dt.get("isCalling"))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.hangup()}mute(){this.roleMute();const e=Dt.get("actionConfigs"),t=Dt.get("isMuted"),s=yt.sessionId;if(t)throw new Error(JSON.stringify({code:1,msg:"当前未处于静音状态"}));if(!e.includes("mute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:A.WebsocketTypeEnum.MUTE,data:{session_id:s}})}unmute(){this.roleMute();const e=Dt.get("actionConfigs"),t=Dt.get("isMuted"),s=yt.sessionId;if(!t)throw new Error(JSON.stringify({code:1,msg:"当前未处于未静音状态"}));if(!e.includes("unmute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:A.WebsocketTypeEnum.UNMUTE,data:{session_id:s}})}consultTransfer(){this.roleMute();const e=Dt.get("consultIsAnswer"),t=yt.sessionId;if(!Dt.get("actionConfigs").includes("consult_transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询转移"}));if(!e)throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CONSULT_TRANSFER,data:{session_id:t}})}satisfactionEvaluation(){this.roleMute();const e=yt.sessionId;if(!Dt.get("actionConfigs").includes("satisfaction"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用满意度评价"}));Ns.__internalSend({type:A.WebsocketTypeEnum.SATISFACTION_EVALUATION,data:{session_id:e}})}startConference(){this.roleMute();if(!Dt.get("actionConfigs").includes("conference"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用三方会议"}));const e=yt.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CONSULT_THREE_WAY,data:{session_id:e}})}consultRetrieve(){this.roleMute();if(!Dt.get("actionConfigs").includes("consult_retrieve"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取回通话"}));const e=yt.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CONSULT_RETURN_CALL,data:{session_id:e}})}async transferAgent(e){this.roleMute();if(!Dt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));const{transferIsAnswer:t}=Dt.getState(),s=yt.sessionId;if(t)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:A.WebsocketTypeEnum.TRANSFER,data:{session_id:s,transfer_type:0,transfer_dest:e}})}async transferOutline(e){this.roleMute();if(!Dt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));if(!e)throw new Error(JSON.stringify({code:1,msg:"号码不能为空"}));if(!/^\d+$/.test(e))throw new Error(JSON.stringify({code:1,msg:"号码格式错误"}));const{transferIsAnswer:t}=Dt.getState(),s=yt.sessionId;if(t)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));if(t)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:A.WebsocketTypeEnum.TRANSFER,data:{session_id:s,transfer_type:2,transfer_dest:e}})}}A.default=class{#A=null;#e=new Us;#t;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const A=await this.#o();ds.updateRttObject(A)},2e3),Ks.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Dt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=yt.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new us({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#n),await this.#A.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:o}){try{const{viewHtmlElement:n,rttHTML:a}=e||{},V=t||"https://aicc.yescloudy.com";cs=V,hs=s,ls=i;const c=ns(s,i);await this.#e._agentLogin(r);const{agent_no:h,current_answer_device:l,init_state:g}=yt.agentInfo;g===A.AgentStatus.IDLE?(Dt.updateActionConfigs(Ct),yt.stateObject={state:g,state_name:"空闲"}):g===A.AgentStatus.BUSY&&(Dt.updateActionConfigs(Et),yt.stateObject={state:g,state_name:"忙碌"});let q="";const d=new URL(V).host;q=V.includes("https")?`wss://${d}`:`ws://${d}`,Ns.getInstance(`${q}/ccs-ws/api/v1/ws/call/${h}?Authorization=${c}`),Dt.updateAnswerDevice(l),1===l&&await this.initWebRtc(),this.#t=new bs(this.#A),e&&n&&(this.#i=!0,new vs({container:n,rttHTML:a,statusParams:{state:A.AgentStatus.IDLE,statusName:"空闲"}},this,this.#t)),yt.enableBrowserAlert=o,o&&Ks.requestPermission()}catch(A){this.#i&&Fs("初始化失败"),console.log(A)}}#n=A=>{const{type:e,data:t}=A;Ve.emit(e,t)};#a=A=>{};on(A,e){return Ve.on(A,e),this}off(A,e){Ve.off(A,e)}offAll(){Ve.clearAllListeners()}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),xs.off("ws-message",this.#a),Ns.__internalClose(),this.offAll(),this.#r?.(),this.#A=null,this.#e=null,this.#i=!1}async#o(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{answerCall:A(()=>this.#t.answerCall()),makeCall:A(A=>this.#t.makeCall(A)),cancelCall:A(()=>this.#t.cancelCall()),hangup:A(()=>this.#t.hangup()),sendDTMF:A(A=>this.#t.sendDTMF(A)),holdCall:A(()=>this.#t.holdCall()),unholdCall:A(()=>this.#t.unholdCall()),consultCall:A(async A=>{try{await this.#t.consultCall(A)}catch(A){throw console.warn(A),A}}),consultRetrieve:A(()=>this.#t.consultRetrieve()),consultTransfer:A(()=>this.#t.consultTransfer()),mute:A(()=>this.#t.mute()),unmute:A(()=>this.#t.unmute()),satisfactionEvaluation:A(()=>this.#t.satisfactionEvaluation()),startConference:A(()=>this.#t.startConference()),transferAgent:A(A=>this.#t.transferAgent(A)),transferOutline:A(A=>this.#t.transferOutline(A))}}get agent_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{changeDevice:A(A=>this.#e.changeDevice(A)),changeState:A(A=>this.#e.changeState(A)),getIdleAgentList:A(A=>this.#e.getIdleAgentList(A)),getAgentState:A(A=>this.#e.getAgentState(A))}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t,init_state:s,default_device:i}=yt.agentInfo,{stateObject:r}=yt,o={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,init_state:s,default_device:i,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:o[Number(A)]})),stateObject:r}}},Object.defineProperty(A,"__esModule",{value:!0})});
+    `;qt(s,this.rttHTML)}}const xs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class Ks{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let Os=null;class Ns{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Us,this.initWebSocket()}static getInstance(A){if(!Os){if(!A)throw new Error("WebSocket 尚未初始化");Os=new Ns(A)}return Os}stateIdleChange(){const{state:e}=yt.stateObject;e!==A.AgentStatus.IDLE&&this.apiClient._changeState({data:{state:A.AgentStatus.IDLE,state_name:"空闲"}})}putAgentState(){yt.sessionId="";const{post_call_process_time:A}=yt.agentInfo,e=A||0;yt.autoStateTimer&&(clearTimeout(yt.autoStateTimer),yt.autoStateTimer=null),e>0?yt.autoStateTimer=setTimeout(()=>{yt.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:o}=t;if(0!==s&&console.warn(s),s===A.WebsocketTypeEnum.OUT_CALL&&(0!==r?(Dt.reset(),Ve.emit(A.CallSipCallEvent.OUT_FAILED,o),this.stateIdleChange()):0===r&&Ve.emit(A.CallSipCallEvent.OUT_SUCCESS)),s===A.WebsocketTypeEnum.AGENT_STATE){const{state:e,state_name:t}=i;yt.stateObject={state:e,state_name:t},"振铃中"===t&&Dt.updateDisplayText(A.DisplayTextEnum.AGENT_RINGING),Ve.emit(A.CallSipCallEvent.AGENT_STATE,{state:e,state_name:t})}if(s===A.WebsocketTypeEnum.OUT_CALL_INCOMING_CALL&&(Ve.emit(A.CallSipCallEvent.OUT_INCOMING_CALL),yt.sessionId=i.session_id,Dt.updateActionConfigs(It)),s===A.WebsocketTypeEnum.OUT_CALL_END&&(Dt.updateDisplayText(""),1===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.OUT_HANGUP,i),Dt.updateActionConfigs(Ct)):2===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(Dt.reset(),Ve.emit(A.CallSipCallEvent.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState(),Dt.updateActionConfigs(Ct)):2===i.device_type&&i.agent_no!==yt.agentInfo.agent_no?(Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Ve.emit(A.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,i),Dt.updateActionConfigs(Mt)):3===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(Ct)):4===i.device_type&&i.agent_no===yt.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.TRANSFER_END),Dt.updateActionConfigs(Ct))),s===A.WebsocketTypeEnum.OUT_CALL_RINGING&&1===i.type&&(Ve.emit(A.CallSipCallEvent.OUT_RINGING,i),Dt.updateDisplayText(A.DisplayTextEnum.RINGING)),s===A.WebsocketTypeEnum.OUT_CALL_ANSWER&&(Ve.emit(A.CallSipCallEvent.OUT_OFF_ANSWER,i),Dt.updateOutCallIsAnswer(!0),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Dt.updateActionConfigs(Mt)),s===A.WebsocketTypeEnum.CONSULT_RINGING&&(Ve.emit(A.CallSipCallEvent.CONSULT_RINGING),Dt.updateDisplayText(A.DisplayTextEnum.AGENT_RINGING),Dt.updateActionConfigs([])),s===A.WebsocketTypeEnum.CONSULT_ANSWER&&(Ve.emit(A.CallSipCallEvent.CONSULT_OFF_HOOK,i),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(A.DisplayTextEnum.CONSULTING),Dt.updateActionConfigs(wt)),s===A.WebsocketTypeEnum.CONSULT_FAIL&&(Ve.emit(A.CallSipCallEvent.CONSULT_FAILED,{custom_reason:i.custom_reason}),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Dt.updateActionConfigs(Mt)),s===A.WebsocketTypeEnum.CONSULT_CALL_IN&&(Ve.emit(A.CallSipCallEvent.CONSULT_INCOMING,i),Dt.updateIsCalling(!0),Dt.updateDirection(A.DirectionEnum.CONSULT),Dt.updateDisplayText(A.DisplayTextEnum.CONSULT_CALL_IN),Dt.updateActionConfigs(Qt),yt.enableBrowserAlert&&Ks.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{Ve.emit(A.EventName.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===A.WebsocketTypeEnum.CONSULT_CALL_IN_SUCCESS&&(yt.sessionId=i.session_id,Ve.emit(A.CallSipCallEvent.CONSULT_CALL_IN_SUCCESS),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Dt.updateActionConfigs(ft)),s===A.WebsocketTypeEnum.CONSULT_RETURN_CALL_SUCCESS&&(Ve.emit(A.CallSipCallEvent.CONSULT_RETURN_CALL_SUCCESS),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Ve.emit(A.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,i),Dt.updateActionConfigs(Mt)),s===A.WebsocketTypeEnum.MUTE&&(0===r?(Dt.updateIsMuted(!0),Ve.emit(A.CallSipCallEvent.MUTE_SUCCESS),Dt.updateDisplayText(A.DisplayTextEnum.MUTING)):Ve.emit(A.CallSipCallEvent.MUTE_FAILED,o)),s===A.WebsocketTypeEnum.UNMUTE&&(0===r?(Dt.updateIsMuted(!1),Ve.emit(A.CallSipCallEvent.UNMUTE_SUCCESS),Dt.updateDisplayText(A.DisplayTextEnum.CALLING)):Ve.emit(A.CallSipCallEvent.UNMUTE_FAILED,o)),s===A.WebsocketTypeEnum.CALL_HOLD&&(0===r?(Dt.updateIsHold(!0),Dt.updateDisplayText(A.DisplayTextEnum.HOLDING),Ve.emit(A.CallSipCallEvent.HOLD_SUCCESS)):Ve.emit(A.CallSipCallEvent.HOLD_FAILED,o)),s===A.WebsocketTypeEnum.CALL_UNHOLD&&(0===r?(Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Dt.updateIsHold(!1),Ve.emit(A.CallSipCallEvent.UNHOLD_SUCCESS)):Ve.emit(A.CallSipCallEvent.UNHOLD_FAILED,o)),s===A.WebsocketTypeEnum.CONSULT_TRANSFER&&(0===r?Ve.emit(A.CallSipCallEvent.CONSULT_TRANSFER_SUCCESS):Ve.emit(A.CallSipCallEvent.CONSULT_TRANSFER_FAILED,o)),s===A.WebsocketTypeEnum.CONSULT_TRANSFER_FAILED&&Ve.emit(A.CallSipCallEvent.CONSULT_TRANSFER_FAILED,i.status),s===A.WebsocketTypeEnum.CONSULT_TRANSFER_OFF_HOOK&&(Dt.updateDirection(A.DirectionEnum.INCOMING),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Ve.emit(A.CallSipCallEvent.CONSULT_TRANSFER_OFF_HOOK),Dt.updateActionConfigs(St),Dt.updateIncomingIsAnswer(!0),Dt.updateConsultIsAnswer(!1)),s===A.WebsocketTypeEnum.INCOMING_CALL&&(yt.sessionId=i.session_id,Dt.updateIsCalling(!0),Dt.updateDirection(A.DirectionEnum.INCOMING),Dt.updateDisplayText(A.DisplayTextEnum.INCOMING_CALL),Ve.emit(A.CallSipCallEvent.INCOMING_CALL,{customer_phone:i.customer_phone}),Dt.updateActionConfigs(Qt),yt.enableBrowserAlert&&Ks.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{Ve.emit(A.EventName.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===A.WebsocketTypeEnum.INCOMING_CALL_OFF_HOOK&&(Dt.updateIncomingIsAnswer(!0),Ve.emit(A.CallSipCallEvent.INCOMING_CALL_OFF_HOOK),Dt.updateActionConfigs(St),Dt.updateDisplayText(A.DisplayTextEnum.CALLING)),s===A.WebsocketTypeEnum.INCOMING_CALL_END&&(Dt.updateDisplayText(""),1===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.INCOMING_CALL_END),Dt.updateActionConfigs(Ct)):2===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(Dt.reset(),Ve.emit(A.CallSipCallEvent.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState(),Dt.updateActionConfigs(Ct)):2===i.device_type&&i.agent_no!==yt.agentInfo.agent_no?(Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Ve.emit(A.CallSipCallEvent.OTHER_SIDE_CONSULT_HANGUP,i),Dt.updateActionConfigs(Mt)):3===i.device_type&&i.agent_no===yt.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(Ct)):4===i.device_type&&i.agent_no===yt.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),Ve.emit(A.CallSipCallEvent.TRANSFER_END),Dt.updateActionConfigs(Ct))),s===A.WebsocketTypeEnum.SATISFACTION_EVALUATION&&(0===r?Ve.emit(A.CallSipCallEvent.SATISFACTION_EVALUATION_SUCCESS):Ve.emit(A.CallSipCallEvent.SATISFACTION_EVALUATION_FAILED,o)),s===A.WebsocketTypeEnum.CONSULT_THREE_WAY&&(0!==r?Ve.emit(A.CallSipCallEvent.CONSULT_THREE_WAY_FAILED,o):0===r&&Dt.updateIsMeeting(!0)),s===A.WebsocketTypeEnum.CONSULT_THREE_WAY_RESULT&&("success"===i.status?(Dt.updateDirection(A.DirectionEnum.MEETING),Dt.updateDisplayText(A.DisplayTextEnum.MEETING),Dt.updateActionConfigs(Bt),Ve.emit(A.CallSipCallEvent.CONSULT_THREE_WAY_SUCCESS)):(Ve.emit(A.CallSipCallEvent.CONSULT_THREE_WAY_FAILED,{conf_name:i.conf_name}),Dt.updateIsMeeting(!1))),s===A.WebsocketTypeEnum.TRANSFER_INCOMING_CALL&&(i.agent_no===yt.agentInfo.agent_no?(Dt.updateDisplayText(A.DisplayTextEnum.TRANSFERRING),Ve.emit(A.CallSipCallEvent.TRANSFER_PROGRESS),Dt.updateActionConfigs([]),Dt.updateTransferIsAnswer(!0)):(Ve.emit(A.CallSipCallEvent.TRANSFER_INCOMING_CALL,i),Dt.updateIsCalling(!0),Dt.updateDirection(A.DirectionEnum.TRANSFER),Dt.updateDisplayText(A.DisplayTextEnum.TRANSFER_INCOMING_CALL),Dt.updateActionConfigs(Qt),yt.enableBrowserAlert&&Ks.show("📞 转接来电",`坐席 [${i.agent_no}] 正在转接...`,()=>{Ve.emit(A.EventName.NOTIFICATION_CLICK,{agent_mane:i.agent_no})}))),s===A.WebsocketTypeEnum.TRANSFER_OFF_HOOK&&(yt.sessionId=i.session_id,Ve.emit(A.CallSipCallEvent.TRANSFER_OFF_HOOK),Dt.updateTransferIsAnswer(!0),Dt.updateDisplayText(A.DisplayTextEnum.CALLING),Dt.updateActionConfigs(St)),s===A.WebsocketTypeEnum.TRANSFER_FAILED&&"failed"===i.status){Ve.emit(A.CallSipCallEvent.TRANSFER_FAILED,"未知原因");const e=Dt.get("direction");e===A.DirectionEnum.OUTGOING?Dt.updateActionConfigs(Mt):e===A.DirectionEnum.INCOMING&&Dt.updateActionConfigs(St)}0!==s&&xs.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Os&&(Os.close(),Os=null)}static __internalSend(A){if(!Os)throw new Error("WebSocket 尚未初始化");Os.sendMessage(A)}}class bs{constructor(A){this.sipClient=null,this.sipClient=A}roleMute(){const A=Dt.get("isCalling"),e=yt.sessionId;if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}))}holdCall(){this.roleMute();const e=Dt.get("isHold"),{sessionId:t}=yt;if(!t)return;if(!Dt.get("actionConfigs").includes("hold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿保持"}));if(e)throw new Error(JSON.stringify({code:1,msg:"当前已处于保持状态"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CALL_HOLD,data:{session_id:t}})}unholdCall(){this.roleMute();const{isHold:e}=Dt.getState(),{sessionId:t}=yt;if(!Dt.get("actionConfigs").includes("unhold"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取消保持"}));if(t){if(!e)throw new Error(JSON.stringify({code:1,msg:"当前未处于保持状态"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CALL_UNHOLD,data:{session_id:t}})}}sendDTMF(A){if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Dt.get("actionConfigs").includes("dtmf"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿发送按键"}));const{isCalling:e}=Dt.getState();if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));this.sipClient.sendDTMF(A)}cancelCall(){if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Dt.get("actionConfigs").includes("reject"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用拒接"}));const{isCalling:e,direction:t,outCallIsAnswer:s}=Dt.getState();if(!e)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));s||(t===A.DirectionEnum.INCOMING?this.rejectInCall():t===A.DirectionEnum.OUTGOING&&this.rejectOutCall())}async consultCall(e){this.roleMute();const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=Dt.getState(),o=yt.sessionId;if(!Dt.get("actionConfigs").includes("consult"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询"}));if(i)throw new Error(JSON.stringify({code:1,msg:"当前正在咨询"}));if(!(t||s||r))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));if(!o)throw new Error(JSON.stringify({code:1,msg:"sessionId不存在"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CONSULT_REQUEST,data:{session_id:o,consultation_agent_no:e}})}async answerCall(){if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));await this.sipClient.answerCall()}async rejectInCall(){if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));const{isCalling:A}=Dt.getState();if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectInCall()}async makeCall(e){if(Dt.getState().isCalling)throw new Error(JSON.stringify({code:1,msg:"正在呼叫中，请勿重复点击"}));Dt.updateIsCalling(!0),Dt.updateDirection(A.DirectionEnum.OUTGOING),Ns.__internalSend({type:A.WebsocketTypeEnum.OUT_CALL,data:{customer_phone:e}})}async rejectOutCall(){const{isCalling:A}=Dt.getState();if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!A)throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.rejectOutCall()}async hangup(){if(1!==Dt.get("answerDevice"))throw new Error(JSON.stringify({code:1,msg:"当前设备不支持此功能"}));if(!Dt.get("isCalling"))throw new Error(JSON.stringify({code:1,msg:"当前没有通话"}));await this.sipClient.hangup()}mute(){this.roleMute();const e=Dt.get("actionConfigs"),t=Dt.get("isMuted"),s=yt.sessionId;if(t)throw new Error(JSON.stringify({code:1,msg:"当前未处于静音状态"}));if(!e.includes("mute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:A.WebsocketTypeEnum.MUTE,data:{session_id:s}})}unmute(){this.roleMute();const e=Dt.get("actionConfigs"),t=Dt.get("isMuted"),s=yt.sessionId;if(!t)throw new Error(JSON.stringify({code:1,msg:"当前未处于未静音状态"}));if(!e.includes("unmute"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用静音"}));Ns.__internalSend({type:A.WebsocketTypeEnum.UNMUTE,data:{session_id:s}})}consultTransfer(){this.roleMute();const e=Dt.get("consultIsAnswer"),t=yt.sessionId;if(!Dt.get("actionConfigs").includes("consult_transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用咨询转移"}));if(!e)throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CONSULT_TRANSFER,data:{session_id:t}})}satisfactionEvaluation(){this.roleMute();const e=yt.sessionId;if(!Dt.get("actionConfigs").includes("satisfaction"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用满意度评价"}));Ns.__internalSend({type:A.WebsocketTypeEnum.SATISFACTION_EVALUATION,data:{session_id:e}})}startConference(){this.roleMute();if(!Dt.get("actionConfigs").includes("conference"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿调用三方会议"}));const e=yt.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CONSULT_THREE_WAY,data:{session_id:e}})}consultRetrieve(){this.roleMute();if(!Dt.get("actionConfigs").includes("consult_retrieve"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿取回通话"}));const e=yt.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error(JSON.stringify({code:1,msg:"当前未处于咨询中"}));Ns.__internalSend({type:A.WebsocketTypeEnum.CONSULT_RETURN_CALL,data:{session_id:e}})}async transferAgent(e){this.roleMute();if(!Dt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));const{transferIsAnswer:t}=Dt.getState(),s=yt.sessionId;if(t)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:A.WebsocketTypeEnum.TRANSFER,data:{session_id:s,transfer_type:0,transfer_dest:e}})}async transferOutline(e){this.roleMute();if(!Dt.get("actionConfigs").includes("transfer"))throw new Error(JSON.stringify({code:1,msg:"当前状态请勿转接"}));if(!e)throw new Error(JSON.stringify({code:1,msg:"号码不能为空"}));if(!/^\d+$/.test(e))throw new Error(JSON.stringify({code:1,msg:"号码格式错误"}));const{transferIsAnswer:t}=Dt.getState(),s=yt.sessionId;if(t)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));if(t)throw new Error(JSON.stringify({code:1,msg:"当前正在转接"}));Ns.__internalSend({type:A.WebsocketTypeEnum.TRANSFER,data:{session_id:s,transfer_type:2,transfer_dest:e}})}}A.default=class{#A=null;#e=new Us;#t;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const A=await this.#o();ds.updateRttObject(A)},2e3),Ks.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Dt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=yt.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new us({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#n),await this.#A.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:o}){try{const{viewHtmlElement:n,rttHTML:a}=e||{},V=t||"https://aicc.yescloudy.com";cs=V,hs=s,ls=i;const c=ns(s,i);await this.#e._agentLogin(r);const{agent_no:h,current_answer_device:l,init_state:g}=yt.agentInfo;g===A.AgentStatus.IDLE?(Dt.updateActionConfigs(Ct),yt.stateObject={state:g,state_name:"空闲"}):g===A.AgentStatus.BUSY&&(Dt.updateActionConfigs(Et),yt.stateObject={state:g,state_name:"忙碌"});let q="";const d=new URL(V).host;q=V.includes("https")?`wss://${d}`:`ws://${d}`,Ns.getInstance(`${q}/ccs-ws/api/v1/ws/call/${h}?Authorization=${c}`),Dt.updateAnswerDevice(l),1===l&&await this.initWebRtc(),this.#t=new bs(this.#A),e&&n&&(this.#i=!0,new vs({container:n,rttHTML:a,statusParams:{state:A.AgentStatus.IDLE,statusName:"空闲"}},this,this.#t)),yt.enableBrowserAlert=o,o&&Ks.requestPermission()}catch(A){this.#i&&Fs("初始化失败"),console.log(A)}}#n=A=>{const{type:e,data:t}=A;Ve.emit(e,t)};#a=A=>{};on(A,e){return Ve.on(A,e),this}off(A,e){Ve.off(A,e)}offAll(){Ve.clearAllListeners()}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),xs.off("ws-message",this.#a),Ns.__internalClose(),this.offAll(),this.#r?.(),this.#A=null,this.#e=null,this.#i=!1}async#o(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{answerCall:A(()=>this.#t.answerCall()),makeCall:A(A=>this.#t.makeCall(A)),cancelCall:A(()=>this.#t.cancelCall()),hangup:A(()=>this.#t.hangup()),sendDTMF:A(A=>this.#t.sendDTMF(A)),holdCall:A(()=>this.#t.holdCall()),unholdCall:A(()=>this.#t.unholdCall()),consultCall:A(async A=>{try{await this.#t.consultCall(A)}catch(A){throw console.warn(A),A}}),consultRetrieve:A(()=>this.#t.consultRetrieve()),consultTransfer:A(()=>this.#t.consultTransfer()),mute:A(()=>this.#t.mute()),unmute:A(()=>this.#t.unmute()),satisfactionEvaluation:A(()=>this.#t.satisfactionEvaluation()),startConference:A(()=>this.#t.startConference()),transferAgent:A(A=>this.#t.transferAgent(A)),transferOutline:A(A=>this.#t.transferOutline(A))}}get agent_api(){const A=A=>(...e)=>{if(!this.#i)return A.apply(this,e);console.warn("当前未使用个人开发模式")};return{changeDevice:A(A=>this.#e.changeDevice(A)),changeState:A(A=>this.#e.changeState(A)),getIdleAgentList:A(A=>this.#e.getIdleAgentList(A)),getAgentState:A(A=>this.#e.getAgentState(A))}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t,init_state:s,default_device:i}=yt.agentInfo,{stateObject:r}=yt,o={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,init_state:s,default_device:i,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:o[Number(A)]})),stateObject:r}}},Object.defineProperty(A,"__esModule",{value:!0})});

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "ysyt-agent-sdk",
-  "version": "1.0.58",
+  "version": "1.0.60",
   "main": "dist/ysyt-agent-sdk.cjs.js",
   "module": "dist/ysyt-agent-sdk.esm.js",
   "types": "dist/src/index.d.ts",