ysyt-agent-sdk 1.0.37 → 1.0.38

package/dist/src/types/index.d.ts

@@ -122,6 +122,8 @@ export interface AgentDataType {
         value: number;
         label: string;
     }[];
+    init_state: AgentObjectType['init_state'];
+    default_device: AgentObjectType['default_device'];
     stateObject: {
         state: AgentStatus;
         state_name: string;

package/dist/ysyt-agent-sdk.cjs.js

@@ -581,7 +581,7 @@ const as=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
       <div class="popup ${this.open?"":"hidden"}">
         <slot name="content"></slot>
       </div>
-    `}};ns([ls()],Gs.prototype,"open",void 0),Gs=ns([as("my-icon-popup")],Gs);class Ys{constructor(){this.roleData={agentInfo:()=>{if(!St.agentInfo?.agent_no)throw new Error("请先登录")},requestInfo:A=>{if(!A.data)throw new Error("请传入参数")},changeDevice:A=>{if(!A)throw new Error('Parameter "device" is required');const{answer_devices:e}=St.agentInfo;if(!e.split(",").map(A=>Number(A)).includes(A))throw new Error("当前设备不支持")},changeState:(A,e)=>{if(!A)throw new Error('Parameter "state" is required');if(!e)throw new Error('Parameter "state_name" is required');if(2===A&&"通话中"===e)throw new Error("当前状态不支持");if(![1,2].includes(A))throw new Error("当前状态不支持")}}}async _agentLogin(A){try{const t=await(e={agent_no:A},Bs(`${Es}/agent/login`,e));St.agentInfo=t.data}catch(A){throw console.log(A),new Error("登录失败")}var e}async changeDevice(A){try{if(Dt.get("isCalling"))throw new Error("当前正在通话中，请勿切换设备");this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{device:s}=e;this.roleData.changeDevice(s);const{agent_no:i}=St.agentInfo;await(A=>Bs(`${Es}/device/change`,A))({agent_no:i,answer_device:s}),Dt.updateAnswerDevice(s);const r=Dt.get("actionConfigs");Dt.updateActionConfigs(r),t?.({code:0,msg:"请求成功"})}catch(A){throw console.log(A),new Error("切换设备失败")}}async changeState(A){try{St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{state:s,state_name:i}=e;this.roleData.changeState(s,i);const{agent_no:r}=St.agentInfo;await(A=>Bs(`${Es}/state/change`,A))({agent_no:r,state_name:i,state:s}),s===Ae.IDLE?Dt.updateActionConfigs(mt):s===Ae.BUSY&&Dt.updateActionConfigs(Ct),St.stateObject={state:s,state_name:i},t?.({code:0,msg:"请求成功"})}catch(A){console.log(A)}}async getIdleAgentList(A){const{agent_no:e}=St.agentInfo;try{this.roleData.agentInfo();const t=await(A=>Bs(`${Es}/agent/free`,A))({agent_no:e});A.success?.(t)}catch(A){console.log(A)}}async getAgentState(A){try{const e=await Bs(`${Cs}/agent/statecfg/list`,{}),t=(e.data||[]).filter(A=>0===A.enable).filter(A=>0!==A.state&&3!==A.state).map(A=>({state:A.state,state_name:A.state_name})).reverse();A.success?.({...e,data:t})}catch(A){console.log(A)}}}class Fs{constructor({container:A,rttHTML:e,statusParams:t},s){this.VoiceSDKInstance=s,this.apiClient=new Ys,this.isOpenSelect=!1,this.statusParams={state:Ae.IDLE,statusName:"空闲"},this.consultShow=!1,this.modalRoot=null,this.agentStateData=[],this.default_device=1,this.handleNetworkInfoChange=A=>{this.rttHTML&&this.renderRtt(A.rttObject)},this.handleCallInfoChange=A=>{this.render()},this.hiddenSelect=()=>{if(!this.isOpenSelect)return;const A=document.querySelector(".ysyt-select");A.style.height="0px",setTimeout(()=>{A.style.padding="0px"},100),this.isOpenSelect=!1,this.render()},this.toggle=A=>{A.stopPropagation(),this.isOpenSelect=!this.isOpenSelect;const e=document.querySelector(".ysyt-select");this.isOpenSelect?(e.style.height=e.scrollHeight+"px",e.style.padding="4px 0px",this.render()):this.hiddenSelect()},this.changeStatus=async A=>{const{state:e,statusName:t}=A;await this.apiClient.changeState({data:{state:e,state_name:t},success:()=>{this.statusParams=A;const e=document.getElementById("my-timer");e?.reset(),this.hiddenSelect()}})},this.onChangeDevices=async A=>{try{await this.apiClient.changeDevice({data:{device:A},success:({code:e})=>{0===e&&(1!==A&&this.VoiceSDKInstance.destroyRtc(),us("切换成功"),this.default_device=A,this.render())}})}catch(A){console.log(A),ps(A.message),this.render()}},this.ruleCall=async A=>{if(A)try{await this.VoiceSDKInstance.call_api.makeCall(A)}catch(A){console.error(A)}},this.onCall=()=>{const A=document.querySelector("my-input");this.ruleCall(A.value)},this.renderCallPopover=()=>ze`
+    `}};ns([ls()],Gs.prototype,"open",void 0),Gs=ns([as("my-icon-popup")],Gs);class Ys{constructor(){this.roleData={agentInfo:()=>{if(!St.agentInfo?.agent_no)throw new Error("请先登录")},requestInfo:A=>{if(!A.data)throw new Error("请传入参数")},changeDevice:A=>{if(!A)throw new Error('Parameter "device" is required');const{answer_devices:e}=St.agentInfo;if(!e.split(",").map(A=>Number(A)).includes(A))throw new Error("当前设备不支持")},changeState:(A,e)=>{if(!A)throw new Error('Parameter "state" is required');if(!e)throw new Error('Parameter "state_name" is required');if(2===A&&"通话中"===e)throw new Error("当前状态不支持");if(![1,2].includes(A))throw new Error("当前状态不支持")}}}async _agentLogin(A){try{const t=await(e={agent_no:A},Bs(`${Es}/agent/login`,e));St.agentInfo=t.data}catch(A){throw console.log(A),new Error("登录失败")}var e}async changeDevice(A){try{if(Dt.get("isCalling"))throw new Error("当前正在通话中，请勿切换设备");this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{device:s}=e;this.roleData.changeDevice(s);const{agent_no:i}=St.agentInfo;await(A=>Bs(`${Es}/device/change`,A))({agent_no:i,answer_device:s}),Dt.updateAnswerDevice(s);const r=Dt.get("actionConfigs");Dt.updateActionConfigs(r),t?.({code:0,msg:"请求成功"})}catch(A){throw console.log(A),new Error("切换设备失败")}}async changeState(A){try{St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{state:s,state_name:i}=e;this.roleData.changeState(s,i);const{agent_no:r}=St.agentInfo;await(A=>Bs(`${Es}/state/change`,A))({agent_no:r,state_name:i,state:s}),s===Ae.IDLE?Dt.updateActionConfigs(mt):s===Ae.BUSY&&Dt.updateActionConfigs(Ct),St.stateObject={state:s,state_name:i},t?.({code:0,msg:"请求成功"})}catch(A){console.log(A)}}async getIdleAgentList(A){const{agent_no:e}=St.agentInfo;try{this.roleData.agentInfo();const t=await(A=>Bs(`${Es}/agent/free`,A))({agent_no:e});A.success?.(t)}catch(A){console.log(A)}}async getAgentState(A){try{const e=await Bs(`${Cs}/agent/statecfg/list`,{}),t=(e.data||[]).filter(A=>0===A.enable).filter(A=>0!==A.state&&3!==A.state).filter(A=>"通话中"!==A.state_name).map(A=>({state:A.state,state_name:A.state_name})).reverse();console.log(t),A.success?.({...e,data:t})}catch(A){console.log(A)}}}class Fs{constructor({container:A,rttHTML:e,statusParams:t},s){this.VoiceSDKInstance=s,this.apiClient=new Ys,this.isOpenSelect=!1,this.statusParams={state:Ae.IDLE,statusName:"空闲"},this.consultShow=!1,this.modalRoot=null,this.agentStateData=[],this.default_device=1,this.handleNetworkInfoChange=A=>{this.rttHTML&&this.renderRtt(A.rttObject)},this.handleCallInfoChange=A=>{this.render()},this.hiddenSelect=()=>{if(!this.isOpenSelect)return;const A=document.querySelector(".ysyt-select");A.style.height="0px",setTimeout(()=>{A.style.padding="0px"},100),this.isOpenSelect=!1,this.render()},this.toggle=A=>{A.stopPropagation(),this.isOpenSelect=!this.isOpenSelect;const e=document.querySelector(".ysyt-select");this.isOpenSelect?(e.style.height=e.scrollHeight+"px",e.style.padding="4px 0px",this.render()):this.hiddenSelect()},this.changeStatus=async A=>{const{state:e,statusName:t}=A;await this.apiClient.changeState({data:{state:e,state_name:t},success:()=>{this.statusParams=A;const e=document.getElementById("my-timer");e?.reset(),this.hiddenSelect()}})},this.onChangeDevices=async A=>{try{await this.apiClient.changeDevice({data:{device:A},success:({code:e})=>{0===e&&(1!==A&&this.VoiceSDKInstance.destroyRtc(),us("切换成功"),this.default_device=A,this.render())}})}catch(A){console.log(A),ps(A.message),this.render()}},this.ruleCall=async A=>{if(A)try{await this.VoiceSDKInstance.call_api.makeCall(A)}catch(A){console.error(A)}},this.onCall=()=>{const A=document.querySelector("my-input");this.ruleCall(A.value)},this.renderCallPopover=()=>ze`
     <my-icon-popup>
       <div slot="icon">
         <i class="ysyt icon-boda my-icon"></i>
@@ -821,4 +821,4 @@ const as=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
               `:""}
         </div>
       </my-popover>
-    `;qt(s,this.rttHTML)}}const Zs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class vs{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let xs=null;class Ks{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Ys,this.initWebSocket()}static getInstance(A){if(!xs){if(!A)throw new Error("WebSocket 尚未初始化");xs=new Ks(A)}return xs}stateIdleChange(){const{state:A}=St.stateObject;A!==Ae.IDLE&&this.apiClient.changeState({data:{state:Ae.IDLE,state_name:"空闲"}})}putAgentState(){St.sessionId="";const{post_call_process_time:A}=St.agentInfo,e=A||0;St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),e>0?St.autoStateTimer=setTimeout(()=>{St.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=A=>{const e=JSON.parse(A.data),{type:t,data:s,code:i,msg:r}=e;if(0!==t&&console.warn(t),t===ie.OUT_CALL&&(0!==i?(ae.emit(se.OUT_FAILED,r),this.stateIdleChange()):0===i&&ae.emit(se.OUT_SUCCESS)),t===ie.AGENT_STATE){const{state:A,state_name:e}=s;St.stateObject={state:A,state_name:e},"振铃中"===e&&Dt.updateDisplayText(oe.AGENT_RINGING),ae.emit(se.AGENT_STATE,{state:A,state_name:e})}t===ie.OUT_CALL_INCOMING_CALL&&(ae.emit(se.OUT_INCOMING_CALL),St.sessionId=s.session_id,Dt.updateActionConfigs(Et)),t===ie.OUT_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.OUT_HANGUP,s),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.OUT_CALL_RINGING&&(ae.emit(se.OUT_RINGING,s),Dt.updateDisplayText(oe.RINGING)),t===ie.OUT_CALL_ANSWER&&(ae.emit(se.OUT_OFF_ANSWER,s),Dt.updateOutCallIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_RINGING&&(ae.emit(se.CONSULT_RINGING),Dt.updateDisplayText(oe.AGENT_RINGING),Dt.updateActionConfigs([])),t===ie.CONSULT_ANSWER&&(ae.emit(se.CONSULT_OFF_HOOK,s),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CONSULTING),Dt.updateActionConfigs(Mt)),t===ie.CONSULT_FAIL&&(ae.emit(se.CONSULT_FAILED,{custom_reason:s.custom_reason}),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_CALL_IN&&(ae.emit(se.CONSULT_INCOMING,s),Dt.updateIsCalling(!0),Dt.updateDirection(ee.CONSULT),Dt.updateDisplayText(oe.CONSULT_CALL_IN),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&vs.show("📞 咨询来电",`坐席 [${s.agent_name}] 正在咨询...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{agent_mane:s.agent_name})})),t===ie.CONSULT_CALL_IN_SUCCESS&&(St.sessionId=s.session_id,ae.emit(se.CONSULT_CALL_IN_SUCCESS),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(wt)),t===ie.CONSULT_RETURN_CALL_SUCCESS&&(ae.emit(se.CONSULT_RETURN_CALL_SUCCESS),Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)),t===ie.MUTE&&(0===i?(Dt.updateIsMuted(!0),ae.emit(se.MUTE_SUCCESS)):ae.emit(se.MUTE_FAILED,r)),t===ie.UNMUTE&&(0===i?(Dt.updateIsMuted(!1),ae.emit(se.UNMUTE_SUCCESS)):ae.emit(se.UNMUTE_FAILED,r)),t===ie.CONSULT_TRANSFER&&(0===i?ae.emit(se.CONSULT_TRANSFER_SUCCESS):ae.emit(se.CONSULT_TRANSFER_FAILED,r)),t===ie.CONSULT_TRANSFER_FAILED&&ae.emit(se.CONSULT_TRANSFER_FAILED,s.status),t===ie.CONSULT_TRANSFER_OFF_HOOK&&(Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.CALLING),ae.emit(se.CONSULT_TRANSFER_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateIncomingIsAnswer(!0),Dt.updateConsultIsAnswer(!1)),t===ie.INCOMING_CALL&&(St.sessionId=s.session_id,Dt.updateIsCalling(!0),Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.INCOMING_CALL),ae.emit(se.INCOMING_CALL,{customer_phone:s.customer_phone}),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&vs.show("📞 客户来电",`客户 [${s.customer_phone}] 正在呼入...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{customer_phone:s.customer_phone})})),t===ie.INCOMING_CALL_OFF_HOOK&&(Dt.updateIncomingIsAnswer(!0),ae.emit(se.INCOMING_CALL_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateDisplayText(oe.CALLING)),t===ie.INCOMING_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.INCOMING_CALL_END),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.SATISFACTION_EVALUATION&&(0===i?ae.emit(se.SATISFACTION_EVALUATION_SUCCESS):ae.emit(se.SATISFACTION_EVALUATION_FAILED,r)),t===ie.CONSULT_THREE_WAY&&(0!==i?ae.emit(se.CONSULT_THREE_WAY_FAILED,r):0===i&&Dt.updateIsMeeting(!0)),t===ie.CONSULT_THREE_WAY_RESULT&&("success"===s.status?(Dt.updateDirection(ee.MEETING),Dt.updateDisplayText(oe.MEETING),Dt.updateActionConfigs(Bt),ae.emit(se.CONSULT_THREE_WAY_SUCCESS)):(ae.emit(se.CONSULT_THREE_WAY_FAILED,{conf_name:s.conf_name}),Dt.updateIsMeeting(!1))),0!==t&&Zs.emit("ws-message",e)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){xs&&(xs.close(),xs=null)}static __internalSend(A){if(!xs)throw new Error("WebSocket 尚未初始化");xs.sendMessage(A)}}module.exports=class{#A=null;#e=new Ys;#t=null;#s=!1;#i;constructor(){clearInterval(this.#t),this.#t=setInterval(async()=>{const A=await this.#r();Qs.updateRttObject(A)},2e3),vs.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#i=Dt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=St.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new fs({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#o),await this.#A.start()}}async init({actionNodeParams:A,url:e,appKey:t,appSecret:s,agentNo:i,enableBrowserAlert:r}){try{const{viewHtmlElement:o,rttHTML:n}=A||{},a=e||"https://aicc.yescloudy.com";Is=a,Ms=t,ws=s;const V=os(t,s);await this.#e._agentLogin(i);const{agent_no:c,current_answer_device:h,init_state:l}=St.agentInfo;l===Ae.IDLE?(Dt.updateActionConfigs(mt),St.stateObject={state:l,state_name:"空闲"}):l===Ae.BUSY&&(Dt.updateActionConfigs(Ct),St.stateObject={state:l,state_name:"忙碌"});let q="";const g=new URL(a).host;q=a.includes("https")?`wss://${g}`:`ws://${g}`,Ks.getInstance(`${q}/ccs-ws/api/v1/ws/call/${c}?Authorization=${V}`),Dt.updateAnswerDevice(h),1===h&&await this.initWebRtc(),A&&o&&(this.#s=!0,new Fs({container:o,rttHTML:n,statusParams:{state:Ae.IDLE,statusName:"空闲"}},this)),St.enableBrowserAlert=r,r&&vs.requestPermission()}catch(A){this.#s&&ps("初始化失败"),console.log(A)}}#o=A=>{const{type:e,data:t}=A;ae.emit(e,t)};#n=A=>{};on(A,e){return ae.on(A,e),this}off(A,e){ae.off(A,e)}offAll(){ae.clearAllListeners()}#a(){const A=Dt.get("isCalling"),e=St.sessionId;if(!A)throw new Error("当前没有通话");if(!e)throw new Error("当前没有通话")}#V(){this.#a();const A=Dt.get("isHold"),{sessionId:e}=St;if(e){if(A)throw new Error("当前已处于保持状态");Ks.__internalSend({type:ie.CALL_HOLD,data:{session_id:e}}),Dt.updateDisplayText(oe.HOLD),Dt.updateIsHold(!0)}}#c(){this.#a();const{isHold:A}=Dt.getState(),{sessionId:e}=St;if(e){if(!A)throw new Error("当前未处于保持状态");Ks.__internalSend({type:ie.CALL_UNHOLD,data:{session_id:e}}),Dt.updateDisplayText(""),Dt.updateIsHold(!1)}}#h(A){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:e}=Dt.getState();if(!e)throw new Error("当前没有通话");this.#A.sendDTMF(A)}#l(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A,direction:e,outCallIsAnswer:t}=Dt.getState();if(!A)throw new Error("当前没有通话");t||(e===ee.INCOMING?this.#q():e===ee.OUTGOING&&this.#g())}async#d(A){if(this.#a(),!this.#A)throw new Error("请先初始化SDK");const{isCalling:e,outCallIsAnswer:t,consultIsAnswer:s,incomingIsAnswer:i}=Dt.getState(),r=St.sessionId;if(s)throw new Error("当前正在咨询");if(!(e||t||i))throw new Error("当前没有通话");if(!r)throw new Error("sessionId不存在");Ks.__internalSend({type:ie.CONSULT_REQUEST,data:{session_id:r,consultation_agent_no:A}})}async#u(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");await this.#A.answerCall()}async#q(){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A}=Dt.getState();if(!A)throw new Error("当前没有通话");await this.#A.rejectInCall()}async#p(A){if(!this.#A)throw new Error("请先初始化SDK");if(Dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Dt.updateIsCalling(!0),Dt.updateDirection(ee.OUTGOING),Ks.__internalSend({type:ie.OUT_CALL,data:{customer_phone:A}})}async#g(){const{isCalling:A}=Dt.getState();if(!this.#A)throw new Error("请先初始化SDK");if(!A)throw new Error("当前没有通话");await this.#A.rejectOutCall()}async#m(){if(!this.#A)throw new Error("请先初始化SDK");if(!Dt.get("isCalling"))throw new Error("当前没有通话");await this.#A.hangup()}#C(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(e)throw new Error("当前未处于静音状态");if(!A.includes("mute"))throw new Error("当前状态请勿调用静音");Ks.__internalSend({type:ie.MUTE,data:{session_id:t}})}#E(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(!e)throw new Error("当前未处于未静音状态");if(!A.includes("unmute"))throw new Error("当前状态请勿调用静音");Ks.__internalSend({type:ie.UNMUTE,data:{session_id:t}})}#I(){this.#a();const A=Dt.get("consultIsAnswer"),e=St.sessionId;if(!Dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!A)throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_TRANSFER,data:{session_id:e}})}#M(){this.#a();const A=St.sessionId;if(!Dt.get("actionConfigs").includes("satisfaction"))throw new Error("当前状态请勿调用满意度评价");Ks.__internalSend({type:ie.SATISFACTION_EVALUATION,data:{session_id:A}})}#w(){this.#a();if(!Dt.get("actionConfigs").includes("conference"))throw new Error("当前状态请勿调用三方会议");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_THREE_WAY,data:{session_id:A}})}#B(){this.#a();if(!Dt.get("actionConfigs").includes("consult_retrieve"))throw new Error("当前状态请勿取回通话");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_RETURN_CALL,data:{session_id:A}})}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#t),Zs.off("ws-message",this.#n),Ks.__internalClose(),this.offAll(),this.#i?.(),this.#A=null,this.#e=null,this.#s=!1}async#r(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){return this.#s?{answerCall:this.#u.bind(this),makeCall:this.#p.bind(this),cancelCall:this.#l.bind(this),hangup:this.#m.bind(this),sendDTMF:this.#h.bind(this),holdCall:this.#V.bind(this),unholdCall:this.#c.bind(this),consultCall:async A=>{try{await this.#d(A)}catch(A){throw console.warn(A),A}},consultRetrieve:this.#B.bind(this),consultTransfer:this.#I.bind(this),mute:this.#C.bind(this),unmute:this.#E.bind(this),satisfactionEvaluation:this.#M.bind(this),startConference:this.#w.bind(this)}:{}}get agent_api(){return this.#s?{changeDevice:this.#e.changeDevice.bind(this.#e),changeState:this.#e.changeState.bind(this.#e),getIdleAgentList:A=>this.#e.getIdleAgentList(A),getAgentState:A=>this.#e.getAgentState(A)}:{}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t}=St.agentInfo,{stateObject:s}=St,i={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:i[Number(A)]})),stateObject:s}}};
+    `;qt(s,this.rttHTML)}}const Zs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class vs{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let xs=null;class Ks{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Ys,this.initWebSocket()}static getInstance(A){if(!xs){if(!A)throw new Error("WebSocket 尚未初始化");xs=new Ks(A)}return xs}stateIdleChange(){const{state:A}=St.stateObject;A!==Ae.IDLE&&this.apiClient.changeState({data:{state:Ae.IDLE,state_name:"空闲"}})}putAgentState(){St.sessionId="";const{post_call_process_time:A}=St.agentInfo,e=A||0;St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),e>0?St.autoStateTimer=setTimeout(()=>{St.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=A=>{const e=JSON.parse(A.data),{type:t,data:s,code:i,msg:r}=e;if(0!==t&&console.warn(t),t===ie.OUT_CALL&&(0!==i?(ae.emit(se.OUT_FAILED,r),this.stateIdleChange()):0===i&&ae.emit(se.OUT_SUCCESS)),t===ie.AGENT_STATE){const{state:A,state_name:e}=s;St.stateObject={state:A,state_name:e},"振铃中"===e&&Dt.updateDisplayText(oe.AGENT_RINGING),ae.emit(se.AGENT_STATE,{state:A,state_name:e})}t===ie.OUT_CALL_INCOMING_CALL&&(ae.emit(se.OUT_INCOMING_CALL),St.sessionId=s.session_id,Dt.updateActionConfigs(Et)),t===ie.OUT_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.OUT_HANGUP,s),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.OUT_CALL_RINGING&&(ae.emit(se.OUT_RINGING,s),Dt.updateDisplayText(oe.RINGING)),t===ie.OUT_CALL_ANSWER&&(ae.emit(se.OUT_OFF_ANSWER,s),Dt.updateOutCallIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_RINGING&&(ae.emit(se.CONSULT_RINGING),Dt.updateDisplayText(oe.AGENT_RINGING),Dt.updateActionConfigs([])),t===ie.CONSULT_ANSWER&&(ae.emit(se.CONSULT_OFF_HOOK,s),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CONSULTING),Dt.updateActionConfigs(Mt)),t===ie.CONSULT_FAIL&&(ae.emit(se.CONSULT_FAILED,{custom_reason:s.custom_reason}),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_CALL_IN&&(ae.emit(se.CONSULT_INCOMING,s),Dt.updateIsCalling(!0),Dt.updateDirection(ee.CONSULT),Dt.updateDisplayText(oe.CONSULT_CALL_IN),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&vs.show("📞 咨询来电",`坐席 [${s.agent_name}] 正在咨询...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{agent_mane:s.agent_name})})),t===ie.CONSULT_CALL_IN_SUCCESS&&(St.sessionId=s.session_id,ae.emit(se.CONSULT_CALL_IN_SUCCESS),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(wt)),t===ie.CONSULT_RETURN_CALL_SUCCESS&&(ae.emit(se.CONSULT_RETURN_CALL_SUCCESS),Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)),t===ie.MUTE&&(0===i?(Dt.updateIsMuted(!0),ae.emit(se.MUTE_SUCCESS)):ae.emit(se.MUTE_FAILED,r)),t===ie.UNMUTE&&(0===i?(Dt.updateIsMuted(!1),ae.emit(se.UNMUTE_SUCCESS)):ae.emit(se.UNMUTE_FAILED,r)),t===ie.CONSULT_TRANSFER&&(0===i?ae.emit(se.CONSULT_TRANSFER_SUCCESS):ae.emit(se.CONSULT_TRANSFER_FAILED,r)),t===ie.CONSULT_TRANSFER_FAILED&&ae.emit(se.CONSULT_TRANSFER_FAILED,s.status),t===ie.CONSULT_TRANSFER_OFF_HOOK&&(Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.CALLING),ae.emit(se.CONSULT_TRANSFER_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateIncomingIsAnswer(!0),Dt.updateConsultIsAnswer(!1)),t===ie.INCOMING_CALL&&(St.sessionId=s.session_id,Dt.updateIsCalling(!0),Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.INCOMING_CALL),ae.emit(se.INCOMING_CALL,{customer_phone:s.customer_phone}),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&vs.show("📞 客户来电",`客户 [${s.customer_phone}] 正在呼入...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{customer_phone:s.customer_phone})})),t===ie.INCOMING_CALL_OFF_HOOK&&(Dt.updateIncomingIsAnswer(!0),ae.emit(se.INCOMING_CALL_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateDisplayText(oe.CALLING)),t===ie.INCOMING_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.INCOMING_CALL_END),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.SATISFACTION_EVALUATION&&(0===i?ae.emit(se.SATISFACTION_EVALUATION_SUCCESS):ae.emit(se.SATISFACTION_EVALUATION_FAILED,r)),t===ie.CONSULT_THREE_WAY&&(0!==i?ae.emit(se.CONSULT_THREE_WAY_FAILED,r):0===i&&Dt.updateIsMeeting(!0)),t===ie.CONSULT_THREE_WAY_RESULT&&("success"===s.status?(Dt.updateDirection(ee.MEETING),Dt.updateDisplayText(oe.MEETING),Dt.updateActionConfigs(Bt),ae.emit(se.CONSULT_THREE_WAY_SUCCESS)):(ae.emit(se.CONSULT_THREE_WAY_FAILED,{conf_name:s.conf_name}),Dt.updateIsMeeting(!1))),0!==t&&Zs.emit("ws-message",e)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){xs&&(xs.close(),xs=null)}static __internalSend(A){if(!xs)throw new Error("WebSocket 尚未初始化");xs.sendMessage(A)}}module.exports=class{#A=null;#e=new Ys;#t=null;#s=!1;#i;constructor(){clearInterval(this.#t),this.#t=setInterval(async()=>{const A=await this.#r();Qs.updateRttObject(A)},2e3),vs.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#i=Dt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=St.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new fs({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#o),await this.#A.start()}}async init({actionNodeParams:A,url:e,appKey:t,appSecret:s,agentNo:i,enableBrowserAlert:r}){try{const{viewHtmlElement:o,rttHTML:n}=A||{},a=e||"https://aicc.yescloudy.com";Is=a,Ms=t,ws=s;const V=os(t,s);await this.#e._agentLogin(i);const{agent_no:c,current_answer_device:h,init_state:l}=St.agentInfo;l===Ae.IDLE?(Dt.updateActionConfigs(mt),St.stateObject={state:l,state_name:"空闲"}):l===Ae.BUSY&&(Dt.updateActionConfigs(Ct),St.stateObject={state:l,state_name:"忙碌"});let q="";const g=new URL(a).host;q=a.includes("https")?`wss://${g}`:`ws://${g}`,Ks.getInstance(`${q}/ccs-ws/api/v1/ws/call/${c}?Authorization=${V}`),Dt.updateAnswerDevice(h),1===h&&await this.initWebRtc(),A&&o&&(this.#s=!0,new Fs({container:o,rttHTML:n,statusParams:{state:Ae.IDLE,statusName:"空闲"}},this)),St.enableBrowserAlert=r,r&&vs.requestPermission()}catch(A){this.#s&&ps("初始化失败"),console.log(A)}}#o=A=>{const{type:e,data:t}=A;ae.emit(e,t)};#n=A=>{};on(A,e){return ae.on(A,e),this}off(A,e){ae.off(A,e)}offAll(){ae.clearAllListeners()}#a(){const A=Dt.get("isCalling"),e=St.sessionId;if(!A)throw new Error("当前没有通话");if(!e)throw new Error("当前没有通话")}#V(){this.#a();const A=Dt.get("isHold"),{sessionId:e}=St;if(e){if(A)throw new Error("当前已处于保持状态");Ks.__internalSend({type:ie.CALL_HOLD,data:{session_id:e}}),Dt.updateDisplayText(oe.HOLD),Dt.updateIsHold(!0)}}#c(){this.#a();const{isHold:A}=Dt.getState(),{sessionId:e}=St;if(e){if(!A)throw new Error("当前未处于保持状态");Ks.__internalSend({type:ie.CALL_UNHOLD,data:{session_id:e}}),Dt.updateDisplayText(""),Dt.updateIsHold(!1)}}#h(A){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:e}=Dt.getState();if(!e)throw new Error("当前没有通话");this.#A.sendDTMF(A)}#l(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A,direction:e,outCallIsAnswer:t}=Dt.getState();if(!A)throw new Error("当前没有通话");t||(e===ee.INCOMING?this.#q():e===ee.OUTGOING&&this.#g())}async#d(A){if(this.#a(),!this.#A)throw new Error("请先初始化SDK");const{isCalling:e,outCallIsAnswer:t,consultIsAnswer:s,incomingIsAnswer:i}=Dt.getState(),r=St.sessionId;if(s)throw new Error("当前正在咨询");if(!(e||t||i))throw new Error("当前没有通话");if(!r)throw new Error("sessionId不存在");Ks.__internalSend({type:ie.CONSULT_REQUEST,data:{session_id:r,consultation_agent_no:A}})}async#u(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");await this.#A.answerCall()}async#q(){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A}=Dt.getState();if(!A)throw new Error("当前没有通话");await this.#A.rejectInCall()}async#p(A){if(!this.#A)throw new Error("请先初始化SDK");if(Dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Dt.updateIsCalling(!0),Dt.updateDirection(ee.OUTGOING),Ks.__internalSend({type:ie.OUT_CALL,data:{customer_phone:A}})}async#g(){const{isCalling:A}=Dt.getState();if(!this.#A)throw new Error("请先初始化SDK");if(!A)throw new Error("当前没有通话");await this.#A.rejectOutCall()}async#m(){if(!this.#A)throw new Error("请先初始化SDK");if(!Dt.get("isCalling"))throw new Error("当前没有通话");await this.#A.hangup()}#C(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(e)throw new Error("当前未处于静音状态");if(!A.includes("mute"))throw new Error("当前状态请勿调用静音");Ks.__internalSend({type:ie.MUTE,data:{session_id:t}})}#E(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(!e)throw new Error("当前未处于未静音状态");if(!A.includes("unmute"))throw new Error("当前状态请勿调用静音");Ks.__internalSend({type:ie.UNMUTE,data:{session_id:t}})}#I(){this.#a();const A=Dt.get("consultIsAnswer"),e=St.sessionId;if(!Dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!A)throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_TRANSFER,data:{session_id:e}})}#M(){this.#a();const A=St.sessionId;if(!Dt.get("actionConfigs").includes("satisfaction"))throw new Error("当前状态请勿调用满意度评价");Ks.__internalSend({type:ie.SATISFACTION_EVALUATION,data:{session_id:A}})}#w(){this.#a();if(!Dt.get("actionConfigs").includes("conference"))throw new Error("当前状态请勿调用三方会议");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_THREE_WAY,data:{session_id:A}})}#B(){this.#a();if(!Dt.get("actionConfigs").includes("consult_retrieve"))throw new Error("当前状态请勿取回通话");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_RETURN_CALL,data:{session_id:A}})}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#t),Zs.off("ws-message",this.#n),Ks.__internalClose(),this.offAll(),this.#i?.(),this.#A=null,this.#e=null,this.#s=!1}async#r(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){return this.#s?{answerCall:this.#u.bind(this),makeCall:this.#p.bind(this),cancelCall:this.#l.bind(this),hangup:this.#m.bind(this),sendDTMF:this.#h.bind(this),holdCall:this.#V.bind(this),unholdCall:this.#c.bind(this),consultCall:async A=>{try{await this.#d(A)}catch(A){throw console.warn(A),A}},consultRetrieve:this.#B.bind(this),consultTransfer:this.#I.bind(this),mute:this.#C.bind(this),unmute:this.#E.bind(this),satisfactionEvaluation:this.#M.bind(this),startConference:this.#w.bind(this)}:{}}get agent_api(){return this.#s?{changeDevice:this.#e.changeDevice.bind(this.#e),changeState:this.#e.changeState.bind(this.#e),getIdleAgentList:A=>this.#e.getIdleAgentList(A),getAgentState:A=>this.#e.getAgentState(A)}:{}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t,init_state:s,default_device:i}=St.agentInfo,{stateObject:r}=St,o={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,init_state:s,default_device:i,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:o[Number(A)]})),stateObject:r}}};

package/dist/ysyt-agent-sdk.esm.js

@@ -581,7 +581,7 @@ const Vs=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
       <div class="popup ${this.open?"":"hidden"}">
         <slot name="content"></slot>
       </div>
-    `}};as([qs()],Ys.prototype,"open",void 0),Ys=as([Vs("my-icon-popup")],Ys);class Fs{constructor(){this.roleData={agentInfo:()=>{if(!St.agentInfo?.agent_no)throw new Error("请先登录")},requestInfo:A=>{if(!A.data)throw new Error("请传入参数")},changeDevice:A=>{if(!A)throw new Error('Parameter "device" is required');const{answer_devices:e}=St.agentInfo;if(!e.split(",").map(A=>Number(A)).includes(A))throw new Error("当前设备不支持")},changeState:(A,e)=>{if(!A)throw new Error('Parameter "state" is required');if(!e)throw new Error('Parameter "state_name" is required');if(2===A&&"通话中"===e)throw new Error("当前状态不支持");if(![1,2].includes(A))throw new Error("当前状态不支持")}}}async _agentLogin(A){try{const t=await(e={agent_no:A},Qs(`${Is}/agent/login`,e));St.agentInfo=t.data}catch(A){throw console.log(A),new Error("登录失败")}var e}async changeDevice(A){try{if(Dt.get("isCalling"))throw new Error("当前正在通话中，请勿切换设备");this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{device:s}=e;this.roleData.changeDevice(s);const{agent_no:i}=St.agentInfo;await(A=>Qs(`${Is}/device/change`,A))({agent_no:i,answer_device:s}),Dt.updateAnswerDevice(s);const r=Dt.get("actionConfigs");Dt.updateActionConfigs(r),t?.({code:0,msg:"请求成功"})}catch(A){throw console.log(A),new Error("切换设备失败")}}async changeState(A){try{St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{state:s,state_name:i}=e;this.roleData.changeState(s,i);const{agent_no:r}=St.agentInfo;await(A=>Qs(`${Is}/state/change`,A))({agent_no:r,state_name:i,state:s}),s===Ae.IDLE?Dt.updateActionConfigs(mt):s===Ae.BUSY&&Dt.updateActionConfigs(Ct),St.stateObject={state:s,state_name:i},t?.({code:0,msg:"请求成功"})}catch(A){console.log(A)}}async getIdleAgentList(A){const{agent_no:e}=St.agentInfo;try{this.roleData.agentInfo();const t=await(A=>Qs(`${Is}/agent/free`,A))({agent_no:e});A.success?.(t)}catch(A){console.log(A)}}async getAgentState(A){try{const e=await Qs(`${Es}/agent/statecfg/list`,{}),t=(e.data||[]).filter(A=>0===A.enable).filter(A=>0!==A.state&&3!==A.state).map(A=>({state:A.state,state_name:A.state_name})).reverse();A.success?.({...e,data:t})}catch(A){console.log(A)}}}class Zs{constructor({container:A,rttHTML:e,statusParams:t},s){this.VoiceSDKInstance=s,this.apiClient=new Fs,this.isOpenSelect=!1,this.statusParams={state:Ae.IDLE,statusName:"空闲"},this.consultShow=!1,this.modalRoot=null,this.agentStateData=[],this.default_device=1,this.handleNetworkInfoChange=A=>{this.rttHTML&&this.renderRtt(A.rttObject)},this.handleCallInfoChange=A=>{this.render()},this.hiddenSelect=()=>{if(!this.isOpenSelect)return;const A=document.querySelector(".ysyt-select");A.style.height="0px",setTimeout(()=>{A.style.padding="0px"},100),this.isOpenSelect=!1,this.render()},this.toggle=A=>{A.stopPropagation(),this.isOpenSelect=!this.isOpenSelect;const e=document.querySelector(".ysyt-select");this.isOpenSelect?(e.style.height=e.scrollHeight+"px",e.style.padding="4px 0px",this.render()):this.hiddenSelect()},this.changeStatus=async A=>{const{state:e,statusName:t}=A;await this.apiClient.changeState({data:{state:e,state_name:t},success:()=>{this.statusParams=A;const e=document.getElementById("my-timer");e?.reset(),this.hiddenSelect()}})},this.onChangeDevices=async A=>{try{await this.apiClient.changeDevice({data:{device:A},success:({code:e})=>{0===e&&(1!==A&&this.VoiceSDKInstance.destroyRtc(),ps("切换成功"),this.default_device=A,this.render())}})}catch(A){console.log(A),ms(A.message),this.render()}},this.ruleCall=async A=>{if(A)try{await this.VoiceSDKInstance.call_api.makeCall(A)}catch(A){console.error(A)}},this.onCall=()=>{const A=document.querySelector("my-input");this.ruleCall(A.value)},this.renderCallPopover=()=>ze`
+    `}};as([qs()],Ys.prototype,"open",void 0),Ys=as([Vs("my-icon-popup")],Ys);class Fs{constructor(){this.roleData={agentInfo:()=>{if(!St.agentInfo?.agent_no)throw new Error("请先登录")},requestInfo:A=>{if(!A.data)throw new Error("请传入参数")},changeDevice:A=>{if(!A)throw new Error('Parameter "device" is required');const{answer_devices:e}=St.agentInfo;if(!e.split(",").map(A=>Number(A)).includes(A))throw new Error("当前设备不支持")},changeState:(A,e)=>{if(!A)throw new Error('Parameter "state" is required');if(!e)throw new Error('Parameter "state_name" is required');if(2===A&&"通话中"===e)throw new Error("当前状态不支持");if(![1,2].includes(A))throw new Error("当前状态不支持")}}}async _agentLogin(A){try{const t=await(e={agent_no:A},Qs(`${Is}/agent/login`,e));St.agentInfo=t.data}catch(A){throw console.log(A),new Error("登录失败")}var e}async changeDevice(A){try{if(Dt.get("isCalling"))throw new Error("当前正在通话中，请勿切换设备");this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{device:s}=e;this.roleData.changeDevice(s);const{agent_no:i}=St.agentInfo;await(A=>Qs(`${Is}/device/change`,A))({agent_no:i,answer_device:s}),Dt.updateAnswerDevice(s);const r=Dt.get("actionConfigs");Dt.updateActionConfigs(r),t?.({code:0,msg:"请求成功"})}catch(A){throw console.log(A),new Error("切换设备失败")}}async changeState(A){try{St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{state:s,state_name:i}=e;this.roleData.changeState(s,i);const{agent_no:r}=St.agentInfo;await(A=>Qs(`${Is}/state/change`,A))({agent_no:r,state_name:i,state:s}),s===Ae.IDLE?Dt.updateActionConfigs(mt):s===Ae.BUSY&&Dt.updateActionConfigs(Ct),St.stateObject={state:s,state_name:i},t?.({code:0,msg:"请求成功"})}catch(A){console.log(A)}}async getIdleAgentList(A){const{agent_no:e}=St.agentInfo;try{this.roleData.agentInfo();const t=await(A=>Qs(`${Is}/agent/free`,A))({agent_no:e});A.success?.(t)}catch(A){console.log(A)}}async getAgentState(A){try{const e=await Qs(`${Es}/agent/statecfg/list`,{}),t=(e.data||[]).filter(A=>0===A.enable).filter(A=>0!==A.state&&3!==A.state).filter(A=>"通话中"!==A.state_name).map(A=>({state:A.state,state_name:A.state_name})).reverse();console.log(t),A.success?.({...e,data:t})}catch(A){console.log(A)}}}class Zs{constructor({container:A,rttHTML:e,statusParams:t},s){this.VoiceSDKInstance=s,this.apiClient=new Fs,this.isOpenSelect=!1,this.statusParams={state:Ae.IDLE,statusName:"空闲"},this.consultShow=!1,this.modalRoot=null,this.agentStateData=[],this.default_device=1,this.handleNetworkInfoChange=A=>{this.rttHTML&&this.renderRtt(A.rttObject)},this.handleCallInfoChange=A=>{this.render()},this.hiddenSelect=()=>{if(!this.isOpenSelect)return;const A=document.querySelector(".ysyt-select");A.style.height="0px",setTimeout(()=>{A.style.padding="0px"},100),this.isOpenSelect=!1,this.render()},this.toggle=A=>{A.stopPropagation(),this.isOpenSelect=!this.isOpenSelect;const e=document.querySelector(".ysyt-select");this.isOpenSelect?(e.style.height=e.scrollHeight+"px",e.style.padding="4px 0px",this.render()):this.hiddenSelect()},this.changeStatus=async A=>{const{state:e,statusName:t}=A;await this.apiClient.changeState({data:{state:e,state_name:t},success:()=>{this.statusParams=A;const e=document.getElementById("my-timer");e?.reset(),this.hiddenSelect()}})},this.onChangeDevices=async A=>{try{await this.apiClient.changeDevice({data:{device:A},success:({code:e})=>{0===e&&(1!==A&&this.VoiceSDKInstance.destroyRtc(),ps("切换成功"),this.default_device=A,this.render())}})}catch(A){console.log(A),ms(A.message),this.render()}},this.ruleCall=async A=>{if(A)try{await this.VoiceSDKInstance.call_api.makeCall(A)}catch(A){console.error(A)}},this.onCall=()=>{const A=document.querySelector("my-input");this.ruleCall(A.value)},this.renderCallPopover=()=>ze`
     <my-icon-popup>
       <div slot="icon">
         <i class="ysyt icon-boda my-icon"></i>
@@ -821,4 +821,4 @@ const Vs=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
               `:""}
         </div>
       </my-popover>
-    `;qt(s,this.rttHTML)}}const vs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class xs{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let Ks=null;class Os{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Fs,this.initWebSocket()}static getInstance(A){if(!Ks){if(!A)throw new Error("WebSocket 尚未初始化");Ks=new Os(A)}return Ks}stateIdleChange(){const{state:A}=St.stateObject;A!==Ae.IDLE&&this.apiClient.changeState({data:{state:Ae.IDLE,state_name:"空闲"}})}putAgentState(){St.sessionId="";const{post_call_process_time:A}=St.agentInfo,e=A||0;St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),e>0?St.autoStateTimer=setTimeout(()=>{St.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=A=>{const e=JSON.parse(A.data),{type:t,data:s,code:i,msg:r}=e;if(0!==t&&console.warn(t),t===ie.OUT_CALL&&(0!==i?(ae.emit(se.OUT_FAILED,r),this.stateIdleChange()):0===i&&ae.emit(se.OUT_SUCCESS)),t===ie.AGENT_STATE){const{state:A,state_name:e}=s;St.stateObject={state:A,state_name:e},"振铃中"===e&&Dt.updateDisplayText(oe.AGENT_RINGING),ae.emit(se.AGENT_STATE,{state:A,state_name:e})}t===ie.OUT_CALL_INCOMING_CALL&&(ae.emit(se.OUT_INCOMING_CALL),St.sessionId=s.session_id,Dt.updateActionConfigs(Et)),t===ie.OUT_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.OUT_HANGUP,s),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.OUT_CALL_RINGING&&(ae.emit(se.OUT_RINGING,s),Dt.updateDisplayText(oe.RINGING)),t===ie.OUT_CALL_ANSWER&&(ae.emit(se.OUT_OFF_ANSWER,s),Dt.updateOutCallIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_RINGING&&(ae.emit(se.CONSULT_RINGING),Dt.updateDisplayText(oe.AGENT_RINGING),Dt.updateActionConfigs([])),t===ie.CONSULT_ANSWER&&(ae.emit(se.CONSULT_OFF_HOOK,s),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CONSULTING),Dt.updateActionConfigs(Mt)),t===ie.CONSULT_FAIL&&(ae.emit(se.CONSULT_FAILED,{custom_reason:s.custom_reason}),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_CALL_IN&&(ae.emit(se.CONSULT_INCOMING,s),Dt.updateIsCalling(!0),Dt.updateDirection(ee.CONSULT),Dt.updateDisplayText(oe.CONSULT_CALL_IN),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&xs.show("📞 咨询来电",`坐席 [${s.agent_name}] 正在咨询...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{agent_mane:s.agent_name})})),t===ie.CONSULT_CALL_IN_SUCCESS&&(St.sessionId=s.session_id,ae.emit(se.CONSULT_CALL_IN_SUCCESS),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(wt)),t===ie.CONSULT_RETURN_CALL_SUCCESS&&(ae.emit(se.CONSULT_RETURN_CALL_SUCCESS),Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)),t===ie.MUTE&&(0===i?(Dt.updateIsMuted(!0),ae.emit(se.MUTE_SUCCESS)):ae.emit(se.MUTE_FAILED,r)),t===ie.UNMUTE&&(0===i?(Dt.updateIsMuted(!1),ae.emit(se.UNMUTE_SUCCESS)):ae.emit(se.UNMUTE_FAILED,r)),t===ie.CONSULT_TRANSFER&&(0===i?ae.emit(se.CONSULT_TRANSFER_SUCCESS):ae.emit(se.CONSULT_TRANSFER_FAILED,r)),t===ie.CONSULT_TRANSFER_FAILED&&ae.emit(se.CONSULT_TRANSFER_FAILED,s.status),t===ie.CONSULT_TRANSFER_OFF_HOOK&&(Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.CALLING),ae.emit(se.CONSULT_TRANSFER_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateIncomingIsAnswer(!0),Dt.updateConsultIsAnswer(!1)),t===ie.INCOMING_CALL&&(St.sessionId=s.session_id,Dt.updateIsCalling(!0),Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.INCOMING_CALL),ae.emit(se.INCOMING_CALL,{customer_phone:s.customer_phone}),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&xs.show("📞 客户来电",`客户 [${s.customer_phone}] 正在呼入...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{customer_phone:s.customer_phone})})),t===ie.INCOMING_CALL_OFF_HOOK&&(Dt.updateIncomingIsAnswer(!0),ae.emit(se.INCOMING_CALL_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateDisplayText(oe.CALLING)),t===ie.INCOMING_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.INCOMING_CALL_END),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.SATISFACTION_EVALUATION&&(0===i?ae.emit(se.SATISFACTION_EVALUATION_SUCCESS):ae.emit(se.SATISFACTION_EVALUATION_FAILED,r)),t===ie.CONSULT_THREE_WAY&&(0!==i?ae.emit(se.CONSULT_THREE_WAY_FAILED,r):0===i&&Dt.updateIsMeeting(!0)),t===ie.CONSULT_THREE_WAY_RESULT&&("success"===s.status?(Dt.updateDirection(ee.MEETING),Dt.updateDisplayText(oe.MEETING),Dt.updateActionConfigs(Bt),ae.emit(se.CONSULT_THREE_WAY_SUCCESS)):(ae.emit(se.CONSULT_THREE_WAY_FAILED,{conf_name:s.conf_name}),Dt.updateIsMeeting(!1))),0!==t&&vs.emit("ws-message",e)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Ks&&(Ks.close(),Ks=null)}static __internalSend(A){if(!Ks)throw new Error("WebSocket 尚未初始化");Ks.sendMessage(A)}}class bs{#A=null;#e=new Fs;#t=null;#s=!1;#i;constructor(){clearInterval(this.#t),this.#t=setInterval(async()=>{const A=await this.#r();fs.updateRttObject(A)},2e3),xs.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#i=Dt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=St.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new Ss({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#o),await this.#A.start()}}async init({actionNodeParams:A,url:e,appKey:t,appSecret:s,agentNo:i,enableBrowserAlert:r}){try{const{viewHtmlElement:o,rttHTML:n}=A||{},a=e||"https://aicc.yescloudy.com";Ms=a,ws=t,Bs=s;const V=ns(t,s);await this.#e._agentLogin(i);const{agent_no:c,current_answer_device:h,init_state:l}=St.agentInfo;l===Ae.IDLE?(Dt.updateActionConfigs(mt),St.stateObject={state:l,state_name:"空闲"}):l===Ae.BUSY&&(Dt.updateActionConfigs(Ct),St.stateObject={state:l,state_name:"忙碌"});let q="";const g=new URL(a).host;q=a.includes("https")?`wss://${g}`:`ws://${g}`,Os.getInstance(`${q}/ccs-ws/api/v1/ws/call/${c}?Authorization=${V}`),Dt.updateAnswerDevice(h),1===h&&await this.initWebRtc(),A&&o&&(this.#s=!0,new Zs({container:o,rttHTML:n,statusParams:{state:Ae.IDLE,statusName:"空闲"}},this)),St.enableBrowserAlert=r,r&&xs.requestPermission()}catch(A){this.#s&&ms("初始化失败"),console.log(A)}}#o=A=>{const{type:e,data:t}=A;ae.emit(e,t)};#n=A=>{};on(A,e){return ae.on(A,e),this}off(A,e){ae.off(A,e)}offAll(){ae.clearAllListeners()}#a(){const A=Dt.get("isCalling"),e=St.sessionId;if(!A)throw new Error("当前没有通话");if(!e)throw new Error("当前没有通话")}#V(){this.#a();const A=Dt.get("isHold"),{sessionId:e}=St;if(e){if(A)throw new Error("当前已处于保持状态");Os.__internalSend({type:ie.CALL_HOLD,data:{session_id:e}}),Dt.updateDisplayText(oe.HOLD),Dt.updateIsHold(!0)}}#c(){this.#a();const{isHold:A}=Dt.getState(),{sessionId:e}=St;if(e){if(!A)throw new Error("当前未处于保持状态");Os.__internalSend({type:ie.CALL_UNHOLD,data:{session_id:e}}),Dt.updateDisplayText(""),Dt.updateIsHold(!1)}}#h(A){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:e}=Dt.getState();if(!e)throw new Error("当前没有通话");this.#A.sendDTMF(A)}#l(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A,direction:e,outCallIsAnswer:t}=Dt.getState();if(!A)throw new Error("当前没有通话");t||(e===ee.INCOMING?this.#q():e===ee.OUTGOING&&this.#g())}async#d(A){if(this.#a(),!this.#A)throw new Error("请先初始化SDK");const{isCalling:e,outCallIsAnswer:t,consultIsAnswer:s,incomingIsAnswer:i}=Dt.getState(),r=St.sessionId;if(s)throw new Error("当前正在咨询");if(!(e||t||i))throw new Error("当前没有通话");if(!r)throw new Error("sessionId不存在");Os.__internalSend({type:ie.CONSULT_REQUEST,data:{session_id:r,consultation_agent_no:A}})}async#u(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");await this.#A.answerCall()}async#q(){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A}=Dt.getState();if(!A)throw new Error("当前没有通话");await this.#A.rejectInCall()}async#p(A){if(!this.#A)throw new Error("请先初始化SDK");if(Dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Dt.updateIsCalling(!0),Dt.updateDirection(ee.OUTGOING),Os.__internalSend({type:ie.OUT_CALL,data:{customer_phone:A}})}async#g(){const{isCalling:A}=Dt.getState();if(!this.#A)throw new Error("请先初始化SDK");if(!A)throw new Error("当前没有通话");await this.#A.rejectOutCall()}async#m(){if(!this.#A)throw new Error("请先初始化SDK");if(!Dt.get("isCalling"))throw new Error("当前没有通话");await this.#A.hangup()}#C(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(e)throw new Error("当前未处于静音状态");if(!A.includes("mute"))throw new Error("当前状态请勿调用静音");Os.__internalSend({type:ie.MUTE,data:{session_id:t}})}#E(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(!e)throw new Error("当前未处于未静音状态");if(!A.includes("unmute"))throw new Error("当前状态请勿调用静音");Os.__internalSend({type:ie.UNMUTE,data:{session_id:t}})}#I(){this.#a();const A=Dt.get("consultIsAnswer"),e=St.sessionId;if(!Dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!A)throw new Error("当前未处于咨询中");Os.__internalSend({type:ie.CONSULT_TRANSFER,data:{session_id:e}})}#M(){this.#a();const A=St.sessionId;if(!Dt.get("actionConfigs").includes("satisfaction"))throw new Error("当前状态请勿调用满意度评价");Os.__internalSend({type:ie.SATISFACTION_EVALUATION,data:{session_id:A}})}#w(){this.#a();if(!Dt.get("actionConfigs").includes("conference"))throw new Error("当前状态请勿调用三方会议");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Os.__internalSend({type:ie.CONSULT_THREE_WAY,data:{session_id:A}})}#B(){this.#a();if(!Dt.get("actionConfigs").includes("consult_retrieve"))throw new Error("当前状态请勿取回通话");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Os.__internalSend({type:ie.CONSULT_RETURN_CALL,data:{session_id:A}})}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#t),vs.off("ws-message",this.#n),Os.__internalClose(),this.offAll(),this.#i?.(),this.#A=null,this.#e=null,this.#s=!1}async#r(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){return this.#s?{answerCall:this.#u.bind(this),makeCall:this.#p.bind(this),cancelCall:this.#l.bind(this),hangup:this.#m.bind(this),sendDTMF:this.#h.bind(this),holdCall:this.#V.bind(this),unholdCall:this.#c.bind(this),consultCall:async A=>{try{await this.#d(A)}catch(A){throw console.warn(A),A}},consultRetrieve:this.#B.bind(this),consultTransfer:this.#I.bind(this),mute:this.#C.bind(this),unmute:this.#E.bind(this),satisfactionEvaluation:this.#M.bind(this),startConference:this.#w.bind(this)}:{}}get agent_api(){return this.#s?{changeDevice:this.#e.changeDevice.bind(this.#e),changeState:this.#e.changeState.bind(this.#e),getIdleAgentList:A=>this.#e.getIdleAgentList(A),getAgentState:A=>this.#e.getAgentState(A)}:{}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t}=St.agentInfo,{stateObject:s}=St,i={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:i[Number(A)]})),stateObject:s}}}export{bs as default};
+    `;qt(s,this.rttHTML)}}const vs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class xs{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let Ks=null;class Os{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Fs,this.initWebSocket()}static getInstance(A){if(!Ks){if(!A)throw new Error("WebSocket 尚未初始化");Ks=new Os(A)}return Ks}stateIdleChange(){const{state:A}=St.stateObject;A!==Ae.IDLE&&this.apiClient.changeState({data:{state:Ae.IDLE,state_name:"空闲"}})}putAgentState(){St.sessionId="";const{post_call_process_time:A}=St.agentInfo,e=A||0;St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),e>0?St.autoStateTimer=setTimeout(()=>{St.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=A=>{const e=JSON.parse(A.data),{type:t,data:s,code:i,msg:r}=e;if(0!==t&&console.warn(t),t===ie.OUT_CALL&&(0!==i?(ae.emit(se.OUT_FAILED,r),this.stateIdleChange()):0===i&&ae.emit(se.OUT_SUCCESS)),t===ie.AGENT_STATE){const{state:A,state_name:e}=s;St.stateObject={state:A,state_name:e},"振铃中"===e&&Dt.updateDisplayText(oe.AGENT_RINGING),ae.emit(se.AGENT_STATE,{state:A,state_name:e})}t===ie.OUT_CALL_INCOMING_CALL&&(ae.emit(se.OUT_INCOMING_CALL),St.sessionId=s.session_id,Dt.updateActionConfigs(Et)),t===ie.OUT_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.OUT_HANGUP,s),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.OUT_CALL_RINGING&&(ae.emit(se.OUT_RINGING,s),Dt.updateDisplayText(oe.RINGING)),t===ie.OUT_CALL_ANSWER&&(ae.emit(se.OUT_OFF_ANSWER,s),Dt.updateOutCallIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_RINGING&&(ae.emit(se.CONSULT_RINGING),Dt.updateDisplayText(oe.AGENT_RINGING),Dt.updateActionConfigs([])),t===ie.CONSULT_ANSWER&&(ae.emit(se.CONSULT_OFF_HOOK,s),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CONSULTING),Dt.updateActionConfigs(Mt)),t===ie.CONSULT_FAIL&&(ae.emit(se.CONSULT_FAILED,{custom_reason:s.custom_reason}),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_CALL_IN&&(ae.emit(se.CONSULT_INCOMING,s),Dt.updateIsCalling(!0),Dt.updateDirection(ee.CONSULT),Dt.updateDisplayText(oe.CONSULT_CALL_IN),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&xs.show("📞 咨询来电",`坐席 [${s.agent_name}] 正在咨询...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{agent_mane:s.agent_name})})),t===ie.CONSULT_CALL_IN_SUCCESS&&(St.sessionId=s.session_id,ae.emit(se.CONSULT_CALL_IN_SUCCESS),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(wt)),t===ie.CONSULT_RETURN_CALL_SUCCESS&&(ae.emit(se.CONSULT_RETURN_CALL_SUCCESS),Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)),t===ie.MUTE&&(0===i?(Dt.updateIsMuted(!0),ae.emit(se.MUTE_SUCCESS)):ae.emit(se.MUTE_FAILED,r)),t===ie.UNMUTE&&(0===i?(Dt.updateIsMuted(!1),ae.emit(se.UNMUTE_SUCCESS)):ae.emit(se.UNMUTE_FAILED,r)),t===ie.CONSULT_TRANSFER&&(0===i?ae.emit(se.CONSULT_TRANSFER_SUCCESS):ae.emit(se.CONSULT_TRANSFER_FAILED,r)),t===ie.CONSULT_TRANSFER_FAILED&&ae.emit(se.CONSULT_TRANSFER_FAILED,s.status),t===ie.CONSULT_TRANSFER_OFF_HOOK&&(Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.CALLING),ae.emit(se.CONSULT_TRANSFER_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateIncomingIsAnswer(!0),Dt.updateConsultIsAnswer(!1)),t===ie.INCOMING_CALL&&(St.sessionId=s.session_id,Dt.updateIsCalling(!0),Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.INCOMING_CALL),ae.emit(se.INCOMING_CALL,{customer_phone:s.customer_phone}),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&xs.show("📞 客户来电",`客户 [${s.customer_phone}] 正在呼入...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{customer_phone:s.customer_phone})})),t===ie.INCOMING_CALL_OFF_HOOK&&(Dt.updateIncomingIsAnswer(!0),ae.emit(se.INCOMING_CALL_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateDisplayText(oe.CALLING)),t===ie.INCOMING_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.INCOMING_CALL_END),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.SATISFACTION_EVALUATION&&(0===i?ae.emit(se.SATISFACTION_EVALUATION_SUCCESS):ae.emit(se.SATISFACTION_EVALUATION_FAILED,r)),t===ie.CONSULT_THREE_WAY&&(0!==i?ae.emit(se.CONSULT_THREE_WAY_FAILED,r):0===i&&Dt.updateIsMeeting(!0)),t===ie.CONSULT_THREE_WAY_RESULT&&("success"===s.status?(Dt.updateDirection(ee.MEETING),Dt.updateDisplayText(oe.MEETING),Dt.updateActionConfigs(Bt),ae.emit(se.CONSULT_THREE_WAY_SUCCESS)):(ae.emit(se.CONSULT_THREE_WAY_FAILED,{conf_name:s.conf_name}),Dt.updateIsMeeting(!1))),0!==t&&vs.emit("ws-message",e)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Ks&&(Ks.close(),Ks=null)}static __internalSend(A){if(!Ks)throw new Error("WebSocket 尚未初始化");Ks.sendMessage(A)}}class bs{#A=null;#e=new Fs;#t=null;#s=!1;#i;constructor(){clearInterval(this.#t),this.#t=setInterval(async()=>{const A=await this.#r();fs.updateRttObject(A)},2e3),xs.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#i=Dt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=St.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new Ss({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#o),await this.#A.start()}}async init({actionNodeParams:A,url:e,appKey:t,appSecret:s,agentNo:i,enableBrowserAlert:r}){try{const{viewHtmlElement:o,rttHTML:n}=A||{},a=e||"https://aicc.yescloudy.com";Ms=a,ws=t,Bs=s;const V=ns(t,s);await this.#e._agentLogin(i);const{agent_no:c,current_answer_device:h,init_state:l}=St.agentInfo;l===Ae.IDLE?(Dt.updateActionConfigs(mt),St.stateObject={state:l,state_name:"空闲"}):l===Ae.BUSY&&(Dt.updateActionConfigs(Ct),St.stateObject={state:l,state_name:"忙碌"});let q="";const g=new URL(a).host;q=a.includes("https")?`wss://${g}`:`ws://${g}`,Os.getInstance(`${q}/ccs-ws/api/v1/ws/call/${c}?Authorization=${V}`),Dt.updateAnswerDevice(h),1===h&&await this.initWebRtc(),A&&o&&(this.#s=!0,new Zs({container:o,rttHTML:n,statusParams:{state:Ae.IDLE,statusName:"空闲"}},this)),St.enableBrowserAlert=r,r&&xs.requestPermission()}catch(A){this.#s&&ms("初始化失败"),console.log(A)}}#o=A=>{const{type:e,data:t}=A;ae.emit(e,t)};#n=A=>{};on(A,e){return ae.on(A,e),this}off(A,e){ae.off(A,e)}offAll(){ae.clearAllListeners()}#a(){const A=Dt.get("isCalling"),e=St.sessionId;if(!A)throw new Error("当前没有通话");if(!e)throw new Error("当前没有通话")}#V(){this.#a();const A=Dt.get("isHold"),{sessionId:e}=St;if(e){if(A)throw new Error("当前已处于保持状态");Os.__internalSend({type:ie.CALL_HOLD,data:{session_id:e}}),Dt.updateDisplayText(oe.HOLD),Dt.updateIsHold(!0)}}#c(){this.#a();const{isHold:A}=Dt.getState(),{sessionId:e}=St;if(e){if(!A)throw new Error("当前未处于保持状态");Os.__internalSend({type:ie.CALL_UNHOLD,data:{session_id:e}}),Dt.updateDisplayText(""),Dt.updateIsHold(!1)}}#h(A){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:e}=Dt.getState();if(!e)throw new Error("当前没有通话");this.#A.sendDTMF(A)}#l(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A,direction:e,outCallIsAnswer:t}=Dt.getState();if(!A)throw new Error("当前没有通话");t||(e===ee.INCOMING?this.#q():e===ee.OUTGOING&&this.#g())}async#d(A){if(this.#a(),!this.#A)throw new Error("请先初始化SDK");const{isCalling:e,outCallIsAnswer:t,consultIsAnswer:s,incomingIsAnswer:i}=Dt.getState(),r=St.sessionId;if(s)throw new Error("当前正在咨询");if(!(e||t||i))throw new Error("当前没有通话");if(!r)throw new Error("sessionId不存在");Os.__internalSend({type:ie.CONSULT_REQUEST,data:{session_id:r,consultation_agent_no:A}})}async#u(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");await this.#A.answerCall()}async#q(){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A}=Dt.getState();if(!A)throw new Error("当前没有通话");await this.#A.rejectInCall()}async#p(A){if(!this.#A)throw new Error("请先初始化SDK");if(Dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Dt.updateIsCalling(!0),Dt.updateDirection(ee.OUTGOING),Os.__internalSend({type:ie.OUT_CALL,data:{customer_phone:A}})}async#g(){const{isCalling:A}=Dt.getState();if(!this.#A)throw new Error("请先初始化SDK");if(!A)throw new Error("当前没有通话");await this.#A.rejectOutCall()}async#m(){if(!this.#A)throw new Error("请先初始化SDK");if(!Dt.get("isCalling"))throw new Error("当前没有通话");await this.#A.hangup()}#C(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(e)throw new Error("当前未处于静音状态");if(!A.includes("mute"))throw new Error("当前状态请勿调用静音");Os.__internalSend({type:ie.MUTE,data:{session_id:t}})}#E(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(!e)throw new Error("当前未处于未静音状态");if(!A.includes("unmute"))throw new Error("当前状态请勿调用静音");Os.__internalSend({type:ie.UNMUTE,data:{session_id:t}})}#I(){this.#a();const A=Dt.get("consultIsAnswer"),e=St.sessionId;if(!Dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!A)throw new Error("当前未处于咨询中");Os.__internalSend({type:ie.CONSULT_TRANSFER,data:{session_id:e}})}#M(){this.#a();const A=St.sessionId;if(!Dt.get("actionConfigs").includes("satisfaction"))throw new Error("当前状态请勿调用满意度评价");Os.__internalSend({type:ie.SATISFACTION_EVALUATION,data:{session_id:A}})}#w(){this.#a();if(!Dt.get("actionConfigs").includes("conference"))throw new Error("当前状态请勿调用三方会议");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Os.__internalSend({type:ie.CONSULT_THREE_WAY,data:{session_id:A}})}#B(){this.#a();if(!Dt.get("actionConfigs").includes("consult_retrieve"))throw new Error("当前状态请勿取回通话");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Os.__internalSend({type:ie.CONSULT_RETURN_CALL,data:{session_id:A}})}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#t),vs.off("ws-message",this.#n),Os.__internalClose(),this.offAll(),this.#i?.(),this.#A=null,this.#e=null,this.#s=!1}async#r(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){return this.#s?{answerCall:this.#u.bind(this),makeCall:this.#p.bind(this),cancelCall:this.#l.bind(this),hangup:this.#m.bind(this),sendDTMF:this.#h.bind(this),holdCall:this.#V.bind(this),unholdCall:this.#c.bind(this),consultCall:async A=>{try{await this.#d(A)}catch(A){throw console.warn(A),A}},consultRetrieve:this.#B.bind(this),consultTransfer:this.#I.bind(this),mute:this.#C.bind(this),unmute:this.#E.bind(this),satisfactionEvaluation:this.#M.bind(this),startConference:this.#w.bind(this)}:{}}get agent_api(){return this.#s?{changeDevice:this.#e.changeDevice.bind(this.#e),changeState:this.#e.changeState.bind(this.#e),getIdleAgentList:A=>this.#e.getIdleAgentList(A),getAgentState:A=>this.#e.getAgentState(A)}:{}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t,init_state:s,default_device:i}=St.agentInfo,{stateObject:r}=St,o={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,init_state:s,default_device:i,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:o[Number(A)]})),stateObject:r}}}export{bs as default};

package/dist/ysyt-agent-sdk.umd.js

@@ -581,7 +581,7 @@ const as=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
       <div class="popup ${this.open?"":"hidden"}">
         <slot name="content"></slot>
       </div>
-    `}};ns([ls()],Gs.prototype,"open",void 0),Gs=ns([as("my-icon-popup")],Gs);class Ys{constructor(){this.roleData={agentInfo:()=>{if(!St.agentInfo?.agent_no)throw new Error("请先登录")},requestInfo:A=>{if(!A.data)throw new Error("请传入参数")},changeDevice:A=>{if(!A)throw new Error('Parameter "device" is required');const{answer_devices:e}=St.agentInfo;if(!e.split(",").map(A=>Number(A)).includes(A))throw new Error("当前设备不支持")},changeState:(A,e)=>{if(!A)throw new Error('Parameter "state" is required');if(!e)throw new Error('Parameter "state_name" is required');if(2===A&&"通话中"===e)throw new Error("当前状态不支持");if(![1,2].includes(A))throw new Error("当前状态不支持")}}}async _agentLogin(A){try{const t=await(e={agent_no:A},Bs(`${Es}/agent/login`,e));St.agentInfo=t.data}catch(A){throw console.log(A),new Error("登录失败")}var e}async changeDevice(A){try{if(Dt.get("isCalling"))throw new Error("当前正在通话中，请勿切换设备");this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{device:s}=e;this.roleData.changeDevice(s);const{agent_no:i}=St.agentInfo;await(A=>Bs(`${Es}/device/change`,A))({agent_no:i,answer_device:s}),Dt.updateAnswerDevice(s);const r=Dt.get("actionConfigs");Dt.updateActionConfigs(r),t?.({code:0,msg:"请求成功"})}catch(A){throw console.log(A),new Error("切换设备失败")}}async changeState(A){try{St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{state:s,state_name:i}=e;this.roleData.changeState(s,i);const{agent_no:r}=St.agentInfo;await(A=>Bs(`${Es}/state/change`,A))({agent_no:r,state_name:i,state:s}),s===Ae.IDLE?Dt.updateActionConfigs(mt):s===Ae.BUSY&&Dt.updateActionConfigs(Ct),St.stateObject={state:s,state_name:i},t?.({code:0,msg:"请求成功"})}catch(A){console.log(A)}}async getIdleAgentList(A){const{agent_no:e}=St.agentInfo;try{this.roleData.agentInfo();const t=await(A=>Bs(`${Es}/agent/free`,A))({agent_no:e});A.success?.(t)}catch(A){console.log(A)}}async getAgentState(A){try{const e=await Bs(`${Cs}/agent/statecfg/list`,{}),t=(e.data||[]).filter(A=>0===A.enable).filter(A=>0!==A.state&&3!==A.state).map(A=>({state:A.state,state_name:A.state_name})).reverse();A.success?.({...e,data:t})}catch(A){console.log(A)}}}class Fs{constructor({container:A,rttHTML:e,statusParams:t},s){this.VoiceSDKInstance=s,this.apiClient=new Ys,this.isOpenSelect=!1,this.statusParams={state:Ae.IDLE,statusName:"空闲"},this.consultShow=!1,this.modalRoot=null,this.agentStateData=[],this.default_device=1,this.handleNetworkInfoChange=A=>{this.rttHTML&&this.renderRtt(A.rttObject)},this.handleCallInfoChange=A=>{this.render()},this.hiddenSelect=()=>{if(!this.isOpenSelect)return;const A=document.querySelector(".ysyt-select");A.style.height="0px",setTimeout(()=>{A.style.padding="0px"},100),this.isOpenSelect=!1,this.render()},this.toggle=A=>{A.stopPropagation(),this.isOpenSelect=!this.isOpenSelect;const e=document.querySelector(".ysyt-select");this.isOpenSelect?(e.style.height=e.scrollHeight+"px",e.style.padding="4px 0px",this.render()):this.hiddenSelect()},this.changeStatus=async A=>{const{state:e,statusName:t}=A;await this.apiClient.changeState({data:{state:e,state_name:t},success:()=>{this.statusParams=A;const e=document.getElementById("my-timer");e?.reset(),this.hiddenSelect()}})},this.onChangeDevices=async A=>{try{await this.apiClient.changeDevice({data:{device:A},success:({code:e})=>{0===e&&(1!==A&&this.VoiceSDKInstance.destroyRtc(),us("切换成功"),this.default_device=A,this.render())}})}catch(A){console.log(A),ps(A.message),this.render()}},this.ruleCall=async A=>{if(A)try{await this.VoiceSDKInstance.call_api.makeCall(A)}catch(A){console.error(A)}},this.onCall=()=>{const A=document.querySelector("my-input");this.ruleCall(A.value)},this.renderCallPopover=()=>ze`
+    `}};ns([ls()],Gs.prototype,"open",void 0),Gs=ns([as("my-icon-popup")],Gs);class Ys{constructor(){this.roleData={agentInfo:()=>{if(!St.agentInfo?.agent_no)throw new Error("请先登录")},requestInfo:A=>{if(!A.data)throw new Error("请传入参数")},changeDevice:A=>{if(!A)throw new Error('Parameter "device" is required');const{answer_devices:e}=St.agentInfo;if(!e.split(",").map(A=>Number(A)).includes(A))throw new Error("当前设备不支持")},changeState:(A,e)=>{if(!A)throw new Error('Parameter "state" is required');if(!e)throw new Error('Parameter "state_name" is required');if(2===A&&"通话中"===e)throw new Error("当前状态不支持");if(![1,2].includes(A))throw new Error("当前状态不支持")}}}async _agentLogin(A){try{const t=await(e={agent_no:A},Bs(`${Es}/agent/login`,e));St.agentInfo=t.data}catch(A){throw console.log(A),new Error("登录失败")}var e}async changeDevice(A){try{if(Dt.get("isCalling"))throw new Error("当前正在通话中，请勿切换设备");this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{device:s}=e;this.roleData.changeDevice(s);const{agent_no:i}=St.agentInfo;await(A=>Bs(`${Es}/device/change`,A))({agent_no:i,answer_device:s}),Dt.updateAnswerDevice(s);const r=Dt.get("actionConfigs");Dt.updateActionConfigs(r),t?.({code:0,msg:"请求成功"})}catch(A){throw console.log(A),new Error("切换设备失败")}}async changeState(A){try{St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),this.roleData.agentInfo(),this.roleData.requestInfo(A);const{data:e,success:t}=A,{state:s,state_name:i}=e;this.roleData.changeState(s,i);const{agent_no:r}=St.agentInfo;await(A=>Bs(`${Es}/state/change`,A))({agent_no:r,state_name:i,state:s}),s===Ae.IDLE?Dt.updateActionConfigs(mt):s===Ae.BUSY&&Dt.updateActionConfigs(Ct),St.stateObject={state:s,state_name:i},t?.({code:0,msg:"请求成功"})}catch(A){console.log(A)}}async getIdleAgentList(A){const{agent_no:e}=St.agentInfo;try{this.roleData.agentInfo();const t=await(A=>Bs(`${Es}/agent/free`,A))({agent_no:e});A.success?.(t)}catch(A){console.log(A)}}async getAgentState(A){try{const e=await Bs(`${Cs}/agent/statecfg/list`,{}),t=(e.data||[]).filter(A=>0===A.enable).filter(A=>0!==A.state&&3!==A.state).filter(A=>"通话中"!==A.state_name).map(A=>({state:A.state,state_name:A.state_name})).reverse();console.log(t),A.success?.({...e,data:t})}catch(A){console.log(A)}}}class Fs{constructor({container:A,rttHTML:e,statusParams:t},s){this.VoiceSDKInstance=s,this.apiClient=new Ys,this.isOpenSelect=!1,this.statusParams={state:Ae.IDLE,statusName:"空闲"},this.consultShow=!1,this.modalRoot=null,this.agentStateData=[],this.default_device=1,this.handleNetworkInfoChange=A=>{this.rttHTML&&this.renderRtt(A.rttObject)},this.handleCallInfoChange=A=>{this.render()},this.hiddenSelect=()=>{if(!this.isOpenSelect)return;const A=document.querySelector(".ysyt-select");A.style.height="0px",setTimeout(()=>{A.style.padding="0px"},100),this.isOpenSelect=!1,this.render()},this.toggle=A=>{A.stopPropagation(),this.isOpenSelect=!this.isOpenSelect;const e=document.querySelector(".ysyt-select");this.isOpenSelect?(e.style.height=e.scrollHeight+"px",e.style.padding="4px 0px",this.render()):this.hiddenSelect()},this.changeStatus=async A=>{const{state:e,statusName:t}=A;await this.apiClient.changeState({data:{state:e,state_name:t},success:()=>{this.statusParams=A;const e=document.getElementById("my-timer");e?.reset(),this.hiddenSelect()}})},this.onChangeDevices=async A=>{try{await this.apiClient.changeDevice({data:{device:A},success:({code:e})=>{0===e&&(1!==A&&this.VoiceSDKInstance.destroyRtc(),us("切换成功"),this.default_device=A,this.render())}})}catch(A){console.log(A),ps(A.message),this.render()}},this.ruleCall=async A=>{if(A)try{await this.VoiceSDKInstance.call_api.makeCall(A)}catch(A){console.error(A)}},this.onCall=()=>{const A=document.querySelector("my-input");this.ruleCall(A.value)},this.renderCallPopover=()=>ze`
     <my-icon-popup>
       <div slot="icon">
         <i class="ysyt icon-boda my-icon"></i>
@@ -821,4 +821,4 @@ const as=A=>(e,t)=>{void 0!==t?t.addInitializer(()=>{customElements.define(A,e)}
               `:""}
         </div>
       </my-popover>
-    `;qt(s,this.rttHTML)}}const Zs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class vs{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let xs=null;class Ks{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Ys,this.initWebSocket()}static getInstance(A){if(!xs){if(!A)throw new Error("WebSocket 尚未初始化");xs=new Ks(A)}return xs}stateIdleChange(){const{state:A}=St.stateObject;A!==Ae.IDLE&&this.apiClient.changeState({data:{state:Ae.IDLE,state_name:"空闲"}})}putAgentState(){St.sessionId="";const{post_call_process_time:A}=St.agentInfo,e=A||0;St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),e>0?St.autoStateTimer=setTimeout(()=>{St.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=A=>{const e=JSON.parse(A.data),{type:t,data:s,code:i,msg:r}=e;if(0!==t&&console.warn(t),t===ie.OUT_CALL&&(0!==i?(ae.emit(se.OUT_FAILED,r),this.stateIdleChange()):0===i&&ae.emit(se.OUT_SUCCESS)),t===ie.AGENT_STATE){const{state:A,state_name:e}=s;St.stateObject={state:A,state_name:e},"振铃中"===e&&Dt.updateDisplayText(oe.AGENT_RINGING),ae.emit(se.AGENT_STATE,{state:A,state_name:e})}t===ie.OUT_CALL_INCOMING_CALL&&(ae.emit(se.OUT_INCOMING_CALL),St.sessionId=s.session_id,Dt.updateActionConfigs(Et)),t===ie.OUT_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.OUT_HANGUP,s),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.OUT_CALL_RINGING&&(ae.emit(se.OUT_RINGING,s),Dt.updateDisplayText(oe.RINGING)),t===ie.OUT_CALL_ANSWER&&(ae.emit(se.OUT_OFF_ANSWER,s),Dt.updateOutCallIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_RINGING&&(ae.emit(se.CONSULT_RINGING),Dt.updateDisplayText(oe.AGENT_RINGING),Dt.updateActionConfigs([])),t===ie.CONSULT_ANSWER&&(ae.emit(se.CONSULT_OFF_HOOK,s),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CONSULTING),Dt.updateActionConfigs(Mt)),t===ie.CONSULT_FAIL&&(ae.emit(se.CONSULT_FAILED,{custom_reason:s.custom_reason}),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_CALL_IN&&(ae.emit(se.CONSULT_INCOMING,s),Dt.updateIsCalling(!0),Dt.updateDirection(ee.CONSULT),Dt.updateDisplayText(oe.CONSULT_CALL_IN),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&vs.show("📞 咨询来电",`坐席 [${s.agent_name}] 正在咨询...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{agent_mane:s.agent_name})})),t===ie.CONSULT_CALL_IN_SUCCESS&&(St.sessionId=s.session_id,ae.emit(se.CONSULT_CALL_IN_SUCCESS),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(wt)),t===ie.CONSULT_RETURN_CALL_SUCCESS&&(ae.emit(se.CONSULT_RETURN_CALL_SUCCESS),Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)),t===ie.MUTE&&(0===i?(Dt.updateIsMuted(!0),ae.emit(se.MUTE_SUCCESS)):ae.emit(se.MUTE_FAILED,r)),t===ie.UNMUTE&&(0===i?(Dt.updateIsMuted(!1),ae.emit(se.UNMUTE_SUCCESS)):ae.emit(se.UNMUTE_FAILED,r)),t===ie.CONSULT_TRANSFER&&(0===i?ae.emit(se.CONSULT_TRANSFER_SUCCESS):ae.emit(se.CONSULT_TRANSFER_FAILED,r)),t===ie.CONSULT_TRANSFER_FAILED&&ae.emit(se.CONSULT_TRANSFER_FAILED,s.status),t===ie.CONSULT_TRANSFER_OFF_HOOK&&(Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.CALLING),ae.emit(se.CONSULT_TRANSFER_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateIncomingIsAnswer(!0),Dt.updateConsultIsAnswer(!1)),t===ie.INCOMING_CALL&&(St.sessionId=s.session_id,Dt.updateIsCalling(!0),Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.INCOMING_CALL),ae.emit(se.INCOMING_CALL,{customer_phone:s.customer_phone}),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&vs.show("📞 客户来电",`客户 [${s.customer_phone}] 正在呼入...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{customer_phone:s.customer_phone})})),t===ie.INCOMING_CALL_OFF_HOOK&&(Dt.updateIncomingIsAnswer(!0),ae.emit(se.INCOMING_CALL_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateDisplayText(oe.CALLING)),t===ie.INCOMING_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.INCOMING_CALL_END),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.SATISFACTION_EVALUATION&&(0===i?ae.emit(se.SATISFACTION_EVALUATION_SUCCESS):ae.emit(se.SATISFACTION_EVALUATION_FAILED,r)),t===ie.CONSULT_THREE_WAY&&(0!==i?ae.emit(se.CONSULT_THREE_WAY_FAILED,r):0===i&&Dt.updateIsMeeting(!0)),t===ie.CONSULT_THREE_WAY_RESULT&&("success"===s.status?(Dt.updateDirection(ee.MEETING),Dt.updateDisplayText(oe.MEETING),Dt.updateActionConfigs(Bt),ae.emit(se.CONSULT_THREE_WAY_SUCCESS)):(ae.emit(se.CONSULT_THREE_WAY_FAILED,{conf_name:s.conf_name}),Dt.updateIsMeeting(!1))),0!==t&&Zs.emit("ws-message",e)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){xs&&(xs.close(),xs=null)}static __internalSend(A){if(!xs)throw new Error("WebSocket 尚未初始化");xs.sendMessage(A)}}return class{#A=null;#e=new Ys;#t=null;#s=!1;#i;constructor(){clearInterval(this.#t),this.#t=setInterval(async()=>{const A=await this.#r();Qs.updateRttObject(A)},2e3),vs.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#i=Dt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=St.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new fs({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#o),await this.#A.start()}}async init({actionNodeParams:A,url:e,appKey:t,appSecret:s,agentNo:i,enableBrowserAlert:r}){try{const{viewHtmlElement:o,rttHTML:n}=A||{},a=e||"https://aicc.yescloudy.com";Is=a,Ms=t,ws=s;const V=os(t,s);await this.#e._agentLogin(i);const{agent_no:c,current_answer_device:h,init_state:l}=St.agentInfo;l===Ae.IDLE?(Dt.updateActionConfigs(mt),St.stateObject={state:l,state_name:"空闲"}):l===Ae.BUSY&&(Dt.updateActionConfigs(Ct),St.stateObject={state:l,state_name:"忙碌"});let q="";const g=new URL(a).host;q=a.includes("https")?`wss://${g}`:`ws://${g}`,Ks.getInstance(`${q}/ccs-ws/api/v1/ws/call/${c}?Authorization=${V}`),Dt.updateAnswerDevice(h),1===h&&await this.initWebRtc(),A&&o&&(this.#s=!0,new Fs({container:o,rttHTML:n,statusParams:{state:Ae.IDLE,statusName:"空闲"}},this)),St.enableBrowserAlert=r,r&&vs.requestPermission()}catch(A){this.#s&&ps("初始化失败"),console.log(A)}}#o=A=>{const{type:e,data:t}=A;ae.emit(e,t)};#n=A=>{};on(A,e){return ae.on(A,e),this}off(A,e){ae.off(A,e)}offAll(){ae.clearAllListeners()}#a(){const A=Dt.get("isCalling"),e=St.sessionId;if(!A)throw new Error("当前没有通话");if(!e)throw new Error("当前没有通话")}#V(){this.#a();const A=Dt.get("isHold"),{sessionId:e}=St;if(e){if(A)throw new Error("当前已处于保持状态");Ks.__internalSend({type:ie.CALL_HOLD,data:{session_id:e}}),Dt.updateDisplayText(oe.HOLD),Dt.updateIsHold(!0)}}#c(){this.#a();const{isHold:A}=Dt.getState(),{sessionId:e}=St;if(e){if(!A)throw new Error("当前未处于保持状态");Ks.__internalSend({type:ie.CALL_UNHOLD,data:{session_id:e}}),Dt.updateDisplayText(""),Dt.updateIsHold(!1)}}#h(A){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:e}=Dt.getState();if(!e)throw new Error("当前没有通话");this.#A.sendDTMF(A)}#l(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A,direction:e,outCallIsAnswer:t}=Dt.getState();if(!A)throw new Error("当前没有通话");t||(e===ee.INCOMING?this.#q():e===ee.OUTGOING&&this.#g())}async#d(A){if(this.#a(),!this.#A)throw new Error("请先初始化SDK");const{isCalling:e,outCallIsAnswer:t,consultIsAnswer:s,incomingIsAnswer:i}=Dt.getState(),r=St.sessionId;if(s)throw new Error("当前正在咨询");if(!(e||t||i))throw new Error("当前没有通话");if(!r)throw new Error("sessionId不存在");Ks.__internalSend({type:ie.CONSULT_REQUEST,data:{session_id:r,consultation_agent_no:A}})}async#u(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");await this.#A.answerCall()}async#q(){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A}=Dt.getState();if(!A)throw new Error("当前没有通话");await this.#A.rejectInCall()}async#p(A){if(!this.#A)throw new Error("请先初始化SDK");if(Dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Dt.updateIsCalling(!0),Dt.updateDirection(ee.OUTGOING),Ks.__internalSend({type:ie.OUT_CALL,data:{customer_phone:A}})}async#g(){const{isCalling:A}=Dt.getState();if(!this.#A)throw new Error("请先初始化SDK");if(!A)throw new Error("当前没有通话");await this.#A.rejectOutCall()}async#m(){if(!this.#A)throw new Error("请先初始化SDK");if(!Dt.get("isCalling"))throw new Error("当前没有通话");await this.#A.hangup()}#C(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(e)throw new Error("当前未处于静音状态");if(!A.includes("mute"))throw new Error("当前状态请勿调用静音");Ks.__internalSend({type:ie.MUTE,data:{session_id:t}})}#E(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(!e)throw new Error("当前未处于未静音状态");if(!A.includes("unmute"))throw new Error("当前状态请勿调用静音");Ks.__internalSend({type:ie.UNMUTE,data:{session_id:t}})}#I(){this.#a();const A=Dt.get("consultIsAnswer"),e=St.sessionId;if(!Dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!A)throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_TRANSFER,data:{session_id:e}})}#M(){this.#a();const A=St.sessionId;if(!Dt.get("actionConfigs").includes("satisfaction"))throw new Error("当前状态请勿调用满意度评价");Ks.__internalSend({type:ie.SATISFACTION_EVALUATION,data:{session_id:A}})}#w(){this.#a();if(!Dt.get("actionConfigs").includes("conference"))throw new Error("当前状态请勿调用三方会议");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_THREE_WAY,data:{session_id:A}})}#B(){this.#a();if(!Dt.get("actionConfigs").includes("consult_retrieve"))throw new Error("当前状态请勿取回通话");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_RETURN_CALL,data:{session_id:A}})}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#t),Zs.off("ws-message",this.#n),Ks.__internalClose(),this.offAll(),this.#i?.(),this.#A=null,this.#e=null,this.#s=!1}async#r(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){return this.#s?{answerCall:this.#u.bind(this),makeCall:this.#p.bind(this),cancelCall:this.#l.bind(this),hangup:this.#m.bind(this),sendDTMF:this.#h.bind(this),holdCall:this.#V.bind(this),unholdCall:this.#c.bind(this),consultCall:async A=>{try{await this.#d(A)}catch(A){throw console.warn(A),A}},consultRetrieve:this.#B.bind(this),consultTransfer:this.#I.bind(this),mute:this.#C.bind(this),unmute:this.#E.bind(this),satisfactionEvaluation:this.#M.bind(this),startConference:this.#w.bind(this)}:{}}get agent_api(){return this.#s?{changeDevice:this.#e.changeDevice.bind(this.#e),changeState:this.#e.changeState.bind(this.#e),getIdleAgentList:A=>this.#e.getIdleAgentList(A),getAgentState:A=>this.#e.getAgentState(A)}:{}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t}=St.agentInfo,{stateObject:s}=St,i={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:i[Number(A)]})),stateObject:s}}}});
+    `;qt(s,this.rttHTML)}}const Zs=new class{constructor(){this.events={}}on(A,e){this.events[A]=this.events[A]||[],this.events[A].push(e)}off(A,e){this.events[A]=(this.events[A]||[]).filter(A=>A!==e)}emit(A,...e){(this.events[A]||[]).forEach(A=>A(...e))}};class vs{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const A=await navigator.mediaDevices.enumerateDevices();if(A.some(A=>"audioinput"===A.kind&&""!==A.label))return console.log("已授权麦克风权限"),null;const e=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),e}catch(A){return console.warn("获取音频权限失败:",A),null}}static show(A,e,t){if("Notification"in window&&"granted"===Notification.permission){const s=new Notification(A,{body:e,tag:"xy-global-notification",renotify:!0});s.onclick=()=>{window.focus(),s.close(),t?.()},setTimeout(()=>s.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(A=>"audioinput"===A.kind&&""!==A.label)}catch(A){return console.warn("无法检查设备权限:",A),!1}}}let xs=null;class Ks{constructor(A){this.url=A,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Ys,this.initWebSocket()}static getInstance(A){if(!xs){if(!A)throw new Error("WebSocket 尚未初始化");xs=new Ks(A)}return xs}stateIdleChange(){const{state:A}=St.stateObject;A!==Ae.IDLE&&this.apiClient.changeState({data:{state:Ae.IDLE,state_name:"空闲"}})}putAgentState(){St.sessionId="";const{post_call_process_time:A}=St.agentInfo,e=A||0;St.autoStateTimer&&(clearTimeout(St.autoStateTimer),St.autoStateTimer=null),e>0?St.autoStateTimer=setTimeout(()=>{St.autoStateTimer=null,this.stateIdleChange()},e):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=A=>{const e=JSON.parse(A.data),{type:t,data:s,code:i,msg:r}=e;if(0!==t&&console.warn(t),t===ie.OUT_CALL&&(0!==i?(ae.emit(se.OUT_FAILED,r),this.stateIdleChange()):0===i&&ae.emit(se.OUT_SUCCESS)),t===ie.AGENT_STATE){const{state:A,state_name:e}=s;St.stateObject={state:A,state_name:e},"振铃中"===e&&Dt.updateDisplayText(oe.AGENT_RINGING),ae.emit(se.AGENT_STATE,{state:A,state_name:e})}t===ie.OUT_CALL_INCOMING_CALL&&(ae.emit(se.OUT_INCOMING_CALL),St.sessionId=s.session_id,Dt.updateActionConfigs(Et)),t===ie.OUT_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.OUT_HANGUP,s),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.OUT_CALL_RINGING&&(ae.emit(se.OUT_RINGING,s),Dt.updateDisplayText(oe.RINGING)),t===ie.OUT_CALL_ANSWER&&(ae.emit(se.OUT_OFF_ANSWER,s),Dt.updateOutCallIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_RINGING&&(ae.emit(se.CONSULT_RINGING),Dt.updateDisplayText(oe.AGENT_RINGING),Dt.updateActionConfigs([])),t===ie.CONSULT_ANSWER&&(ae.emit(se.CONSULT_OFF_HOOK,s),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CONSULTING),Dt.updateActionConfigs(Mt)),t===ie.CONSULT_FAIL&&(ae.emit(se.CONSULT_FAILED,{custom_reason:s.custom_reason}),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(It)),t===ie.CONSULT_CALL_IN&&(ae.emit(se.CONSULT_INCOMING,s),Dt.updateIsCalling(!0),Dt.updateDirection(ee.CONSULT),Dt.updateDisplayText(oe.CONSULT_CALL_IN),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&vs.show("📞 咨询来电",`坐席 [${s.agent_name}] 正在咨询...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{agent_mane:s.agent_name})})),t===ie.CONSULT_CALL_IN_SUCCESS&&(St.sessionId=s.session_id,ae.emit(se.CONSULT_CALL_IN_SUCCESS),Dt.updateConsultIsAnswer(!0),Dt.updateDisplayText(oe.CALLING),Dt.updateActionConfigs(wt)),t===ie.CONSULT_RETURN_CALL_SUCCESS&&(ae.emit(se.CONSULT_RETURN_CALL_SUCCESS),Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)),t===ie.MUTE&&(0===i?(Dt.updateIsMuted(!0),ae.emit(se.MUTE_SUCCESS)):ae.emit(se.MUTE_FAILED,r)),t===ie.UNMUTE&&(0===i?(Dt.updateIsMuted(!1),ae.emit(se.UNMUTE_SUCCESS)):ae.emit(se.UNMUTE_FAILED,r)),t===ie.CONSULT_TRANSFER&&(0===i?ae.emit(se.CONSULT_TRANSFER_SUCCESS):ae.emit(se.CONSULT_TRANSFER_FAILED,r)),t===ie.CONSULT_TRANSFER_FAILED&&ae.emit(se.CONSULT_TRANSFER_FAILED,s.status),t===ie.CONSULT_TRANSFER_OFF_HOOK&&(Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.CALLING),ae.emit(se.CONSULT_TRANSFER_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateIncomingIsAnswer(!0),Dt.updateConsultIsAnswer(!1)),t===ie.INCOMING_CALL&&(St.sessionId=s.session_id,Dt.updateIsCalling(!0),Dt.updateDirection(ee.INCOMING),Dt.updateDisplayText(oe.INCOMING_CALL),ae.emit(se.INCOMING_CALL,{customer_phone:s.customer_phone}),Dt.updateActionConfigs(Qt),St.enableBrowserAlert&&vs.show("📞 客户来电",`客户 [${s.customer_phone}] 正在呼入...`,()=>{ae.emit(re.NOTIFICATION_CLICK,{customer_phone:s.customer_phone})})),t===ie.INCOMING_CALL_OFF_HOOK&&(Dt.updateIncomingIsAnswer(!0),ae.emit(se.INCOMING_CALL_OFF_HOOK),Dt.updateActionConfigs(ft),Dt.updateDisplayText(oe.CALLING)),t===ie.INCOMING_CALL_END&&(1===s.device_type&&s.agent_no===St.agentInfo.agent_no?(this.putAgentState(),Dt.reset(),ae.emit(se.INCOMING_CALL_END),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no===St.agentInfo.agent_no?(Dt.reset(),ae.emit(se.OUR_SIDE_CONSULT_HANGUP,s),this.putAgentState(),Dt.updateActionConfigs(mt)):2===s.device_type&&s.agent_no!==St.agentInfo.agent_no?(Dt.updateDisplayText(oe.CALLING),ae.emit(se.OTHER_SIDE_CONSULT_HANGUP,s),Dt.updateActionConfigs(It)):3===s.device_type&&s.agent_no===St.agentInfo.agent_no&&(this.putAgentState(),Dt.reset(),ae.emit(se.THREE_WAY_OUR_SIDE_HANGUP),Dt.updateActionConfigs(mt))),t===ie.SATISFACTION_EVALUATION&&(0===i?ae.emit(se.SATISFACTION_EVALUATION_SUCCESS):ae.emit(se.SATISFACTION_EVALUATION_FAILED,r)),t===ie.CONSULT_THREE_WAY&&(0!==i?ae.emit(se.CONSULT_THREE_WAY_FAILED,r):0===i&&Dt.updateIsMeeting(!0)),t===ie.CONSULT_THREE_WAY_RESULT&&("success"===s.status?(Dt.updateDirection(ee.MEETING),Dt.updateDisplayText(oe.MEETING),Dt.updateActionConfigs(Bt),ae.emit(se.CONSULT_THREE_WAY_SUCCESS)):(ae.emit(se.CONSULT_THREE_WAY_FAILED,{conf_name:s.conf_name}),Dt.updateIsMeeting(!1))),0!==t&&Zs.emit("ws-message",e)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const A=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),e=URL.createObjectURL(A);this.heartbeatWorker=new Worker(e),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(A){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(A)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){xs&&(xs.close(),xs=null)}static __internalSend(A){if(!xs)throw new Error("WebSocket 尚未初始化");xs.sendMessage(A)}}return class{#A=null;#e=new Ys;#t=null;#s=!1;#i;constructor(){clearInterval(this.#t),this.#t=setInterval(async()=>{const A=await this.#r();Qs.updateRttObject(A)},2e3),vs.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#i=Dt.subscribeKey("answerDevice",A=>{1===A&&this.initWebRtc()})}async initWebRtc(){const A=St.agentInfo.sip_account_list.find(A=>1===A.device_type);if(A){const e=A.sip_register_addr;this.#A=new fs({server:e.split(":")[0],user:A.sip_account,password:A.sip_password,webSocket:`wss://${e}`,callTimeout:3e4},this.#o),await this.#A.start()}}async init({actionNodeParams:A,url:e,appKey:t,appSecret:s,agentNo:i,enableBrowserAlert:r}){try{const{viewHtmlElement:o,rttHTML:n}=A||{},a=e||"https://aicc.yescloudy.com";Is=a,Ms=t,ws=s;const V=os(t,s);await this.#e._agentLogin(i);const{agent_no:c,current_answer_device:h,init_state:l}=St.agentInfo;l===Ae.IDLE?(Dt.updateActionConfigs(mt),St.stateObject={state:l,state_name:"空闲"}):l===Ae.BUSY&&(Dt.updateActionConfigs(Ct),St.stateObject={state:l,state_name:"忙碌"});let q="";const g=new URL(a).host;q=a.includes("https")?`wss://${g}`:`ws://${g}`,Ks.getInstance(`${q}/ccs-ws/api/v1/ws/call/${c}?Authorization=${V}`),Dt.updateAnswerDevice(h),1===h&&await this.initWebRtc(),A&&o&&(this.#s=!0,new Fs({container:o,rttHTML:n,statusParams:{state:Ae.IDLE,statusName:"空闲"}},this)),St.enableBrowserAlert=r,r&&vs.requestPermission()}catch(A){this.#s&&ps("初始化失败"),console.log(A)}}#o=A=>{const{type:e,data:t}=A;ae.emit(e,t)};#n=A=>{};on(A,e){return ae.on(A,e),this}off(A,e){ae.off(A,e)}offAll(){ae.clearAllListeners()}#a(){const A=Dt.get("isCalling"),e=St.sessionId;if(!A)throw new Error("当前没有通话");if(!e)throw new Error("当前没有通话")}#V(){this.#a();const A=Dt.get("isHold"),{sessionId:e}=St;if(e){if(A)throw new Error("当前已处于保持状态");Ks.__internalSend({type:ie.CALL_HOLD,data:{session_id:e}}),Dt.updateDisplayText(oe.HOLD),Dt.updateIsHold(!0)}}#c(){this.#a();const{isHold:A}=Dt.getState(),{sessionId:e}=St;if(e){if(!A)throw new Error("当前未处于保持状态");Ks.__internalSend({type:ie.CALL_UNHOLD,data:{session_id:e}}),Dt.updateDisplayText(""),Dt.updateIsHold(!1)}}#h(A){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:e}=Dt.getState();if(!e)throw new Error("当前没有通话");this.#A.sendDTMF(A)}#l(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A,direction:e,outCallIsAnswer:t}=Dt.getState();if(!A)throw new Error("当前没有通话");t||(e===ee.INCOMING?this.#q():e===ee.OUTGOING&&this.#g())}async#d(A){if(this.#a(),!this.#A)throw new Error("请先初始化SDK");const{isCalling:e,outCallIsAnswer:t,consultIsAnswer:s,incomingIsAnswer:i}=Dt.getState(),r=St.sessionId;if(s)throw new Error("当前正在咨询");if(!(e||t||i))throw new Error("当前没有通话");if(!r)throw new Error("sessionId不存在");Ks.__internalSend({type:ie.CONSULT_REQUEST,data:{session_id:r,consultation_agent_no:A}})}async#u(){if(1!==Dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#A)throw new Error("请先初始化SDK");await this.#A.answerCall()}async#q(){if(!this.#A)throw new Error("请先初始化SDK");const{isCalling:A}=Dt.getState();if(!A)throw new Error("当前没有通话");await this.#A.rejectInCall()}async#p(A){if(!this.#A)throw new Error("请先初始化SDK");if(Dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Dt.updateIsCalling(!0),Dt.updateDirection(ee.OUTGOING),Ks.__internalSend({type:ie.OUT_CALL,data:{customer_phone:A}})}async#g(){const{isCalling:A}=Dt.getState();if(!this.#A)throw new Error("请先初始化SDK");if(!A)throw new Error("当前没有通话");await this.#A.rejectOutCall()}async#m(){if(!this.#A)throw new Error("请先初始化SDK");if(!Dt.get("isCalling"))throw new Error("当前没有通话");await this.#A.hangup()}#C(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(e)throw new Error("当前未处于静音状态");if(!A.includes("mute"))throw new Error("当前状态请勿调用静音");Ks.__internalSend({type:ie.MUTE,data:{session_id:t}})}#E(){this.#a();const A=Dt.get("actionConfigs"),e=Dt.get("isMuted"),t=St.sessionId;if(!e)throw new Error("当前未处于未静音状态");if(!A.includes("unmute"))throw new Error("当前状态请勿调用静音");Ks.__internalSend({type:ie.UNMUTE,data:{session_id:t}})}#I(){this.#a();const A=Dt.get("consultIsAnswer"),e=St.sessionId;if(!Dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!A)throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_TRANSFER,data:{session_id:e}})}#M(){this.#a();const A=St.sessionId;if(!Dt.get("actionConfigs").includes("satisfaction"))throw new Error("当前状态请勿调用满意度评价");Ks.__internalSend({type:ie.SATISFACTION_EVALUATION,data:{session_id:A}})}#w(){this.#a();if(!Dt.get("actionConfigs").includes("conference"))throw new Error("当前状态请勿调用三方会议");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_THREE_WAY,data:{session_id:A}})}#B(){this.#a();if(!Dt.get("actionConfigs").includes("consult_retrieve"))throw new Error("当前状态请勿取回通话");const A=St.sessionId;if(!Dt.get("consultIsAnswer"))throw new Error("当前未处于咨询中");Ks.__internalSend({type:ie.CONSULT_RETURN_CALL,data:{session_id:A}})}async destroyRtc(){await(this.#A?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#t),Zs.off("ws-message",this.#n),Ks.__internalClose(),this.offAll(),this.#i?.(),this.#A=null,this.#e=null,this.#s=!1}async#r(){return this.#A?this.#A.getNetworkStats():{}}get call_api(){return this.#s?{answerCall:this.#u.bind(this),makeCall:this.#p.bind(this),cancelCall:this.#l.bind(this),hangup:this.#m.bind(this),sendDTMF:this.#h.bind(this),holdCall:this.#V.bind(this),unholdCall:this.#c.bind(this),consultCall:async A=>{try{await this.#d(A)}catch(A){throw console.warn(A),A}},consultRetrieve:this.#B.bind(this),consultTransfer:this.#I.bind(this),mute:this.#C.bind(this),unmute:this.#E.bind(this),satisfactionEvaluation:this.#M.bind(this),startConference:this.#w.bind(this)}:{}}get agent_api(){return this.#s?{changeDevice:this.#e.changeDevice.bind(this.#e),changeState:this.#e.changeState.bind(this.#e),getIdleAgentList:A=>this.#e.getIdleAgentList(A),getAgentState:A=>this.#e.getAgentState(A)}:{}}getAgentData(){const{agent_no:A,agent_name:e,answer_devices:t,init_state:s,default_device:i}=St.agentInfo,{stateObject:r}=St,o={1:"软电话",2:"手机模式",3:"SIP话机"};return{agent_no:A,agent_name:e,init_state:s,default_device:i,answer_devices:(t||"").split(",").map(A=>({value:Number(A),label:o[Number(A)]})),stateObject:r}}}});

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "ysyt-agent-sdk",
-  "version": "1.0.37",
+  "version": "1.0.38",
   "main": "dist/ysyt-agent-sdk.cjs.js",
   "module": "dist/ysyt-agent-sdk.esm.js",
   "types": "dist/src/index.d.ts",