ysyt-agent-sdk 1.0.23 → 1.0.25

package/dist/src/core/sip-client.d.ts

@@ -15,6 +15,7 @@ export declare class SIPClient {
     private reconnectTimer;
     private isOffline;
     private autoAnswerTimer;
+    private isManuallyStopped;
     constructor(config: {
         webSocket: string;
         server: string;

package/dist/ysyt-agent-sdk.cjs.js

@@ -114,7 +114,7 @@ const ai=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
       border: 1px solid #595959;
       color: #595959;
     }
-  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return Jt`<div>${this.content}</div>`}};oi([di({type:String})],ui.prototype,"type",void 0),oi([di({type:String})],ui.prototype,"content",void 0),oi([di({type:Number})],ui.prototype,"duration",void 0),ui=oi([ai("my-message")],ui);const pi=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},fi=(e,t=3e3)=>pi("success",e,t),mi=(e,t=3e3)=>pi("error",e,t),vi=(e,t=3e3)=>pi("warning",e,t),wi="/v1/aicc/bmserver",yi="/v1/aicc/ccs";let bi="",Ti="",Si="";async function Ci(e,t){const s=function(){const e=ni(Ti,Si);return ti.create({prefixUrl:`${bi}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw mi(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const Ei=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class Ai{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{if(e.rttObject?.rtt){0===(e.rttObject?.rtt||0)?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())}},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString()),this.destroy()},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString()),this.reconnect()},Ei.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,_s.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{t=st.WEB_RTC_DISCONNECTED;const e=Rs.get("answerDevice");if(!_s.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=_s.agentInfo,i=Rs.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw Rs.updateIsCalling(!1),Rs.updateDirection(null),new Error("SIP客户端未初始化");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),Rs.updateIsCalling(!1),Rs.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,Rs.updateDirection(null),Rs.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!_s.isRtcReconnecting){_s.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{_s.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await Ci(`${wi}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}let _i=class extends fs{static{this.styles=pt`
+  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return Jt`<div>${this.content}</div>`}};oi([di({type:String})],ui.prototype,"type",void 0),oi([di({type:String})],ui.prototype,"content",void 0),oi([di({type:Number})],ui.prototype,"duration",void 0),ui=oi([ai("my-message")],ui);const pi=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},fi=(e,t=3e3)=>pi("success",e,t),mi=(e,t=3e3)=>pi("error",e,t),vi=(e,t=3e3)=>pi("warning",e,t),wi="/v1/aicc/bmserver",yi="/v1/aicc/ccs";let bi="",Ti="",Si="";async function Ci(e,t){const s=function(){const e=ni(Ti,Si);return ti.create({prefixUrl:`${bi}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw mi(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const Ei=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class Ai{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.isManuallyStopped=!1,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{if(e.rttObject?.rtt){0===(e.rttObject?.rtt||0)?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())}},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString()),this.destroy()},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString()),this.reconnect()},Ei.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,_s.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{if(this.isManuallyStopped)return void console.warn("[SIP] 手动断开，不触发重连");t=st.WEB_RTC_DISCONNECTED;const e=Rs.get("answerDevice");if(!_s.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=_s.agentInfo,i=Rs.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw Rs.updateIsCalling(!1),Rs.updateDirection(null),new Error("SIP客户端未初始化");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),Rs.updateIsCalling(!1),Rs.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,Rs.updateDirection(null),Rs.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(this.isManuallyStopped=!0,clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await(this.userAgent?.stop()),await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!_s.isRtcReconnecting){_s.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{_s.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await Ci(`${wi}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}let _i=class extends fs{static{this.styles=pt`
     .timer-text {
       width: 70px;
       font-size: 14px;
@@ -808,4 +808,4 @@ const ai=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
               `:""}
         </div>
       </my-popover>
-    `;us(i,this.rttHTML)}}const Oi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class qi{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let Li=null;class Ui{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Hi,this.initWebSocket()}static getInstance(e){if(!Li){if(!e)throw new Error("WebSocket 尚未初始化");Li=new Ui(e)}return Li}stateIdleChange(){const{state:e}=_s.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){_s.sessionId="";const{post_call_process_time:e}=_s.agentInfo,t=e||0;_s.autoStateTimer&&(clearTimeout(_s.autoStateTimer),_s.autoStateTimer=null),t>0?_s.autoStateTimer=setTimeout(()=>{_s.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;_s.stateObject={state:e,state_name:t},"振铃中"===t&&Rs.updateDisplayText(ot.AGENT_RINGING),ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),_s.sessionId=i.session_id,Rs.updateActionConfigs(bs)),s===rt.OUT_CALL_END&&(1===i.device_type?(this.putAgentState(),Rs.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(Rs.get("direction")===tt.CONSULT?(Rs.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):Rs.get("isCalling")&&(Rs.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),Rs.updateActionConfigs(Ts)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),Rs.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),Rs.updateOutCallIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),Rs.updateDisplayText(ot.AGENT_RINGING),Rs.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CONSULTING),Rs.updateActionConfigs(Ss)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),Rs.updateIsCalling(!0),Rs.updateDirection(tt.CONSULT),Rs.updateDisplayText(ot.CONSULT_CALL_IN),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&qi.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(_s.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Cs)),s===rt.MUTE&&(0===r?(Rs.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(Rs.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateIncomingIsAnswer(!0),Rs.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(_s.sessionId=i.session_id,Rs.updateIsCalling(!0),Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&qi.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(Rs.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&1===i.device_type&&(ct.emit(it.INCOMING_CALL_END),Rs.reset(),Rs.updateActionConfigs(ws),this.putAgentState()),0!==s&&Oi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Li&&(Li.close(),Li=null)}static __internalSend(e){if(!Li)throw new Error("WebSocket 尚未初始化");Li.sendMessage(e)}}module.exports=class{#e=null;#t=new Hi;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();Ei.updateRttObject(e)},2e3),qi.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Rs.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=_s.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new Ai({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;bi=t||"https://aicc-api.yescloudy.com",Ti=s,Si=i;const c=ni(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=_s.agentInfo;l===et.IDLE?(Rs.updateActionConfigs(ws),_s.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(Rs.updateActionConfigs(ys),_s.stateObject={state:l,state_name:"忙碌"}),Ui.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),Rs.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Pi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),_s.enableBrowserAlert=n,n&&qi.requestPermission()}catch(e){this.#i&&mi("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=Rs.get("isCalling"),t=_s.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=Rs.get("isHold"),{sessionId:t}=_s;if(t){if(e)throw new Error("当前已处于保持状态");Ui.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),Rs.updateDisplayText(ot.HOLD),Rs.updateIsHold(!0)}}#d(){const{isHold:e}=Rs.getState(),{sessionId:t}=_s;if(t){if(!e)throw new Error("当前未处于保持状态");Ui.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),Rs.updateDisplayText(""),Rs.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=Rs.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#g(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=Rs.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#u():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=Rs.getState(),n=_s.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Ui.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#u(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=Rs.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING),Ui.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=Rs.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!Rs.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=Rs.get("consultIsAnswer"),t=_s.sessionId;if(!Rs.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Ui.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),Oi.off("ws-message",this.#a),Ui.__internalClose(),this.offAll(),this.#r?.()}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#g.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}};
+    `;us(i,this.rttHTML)}}const Oi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class qi{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let Li=null;class Ui{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Hi,this.initWebSocket()}static getInstance(e){if(!Li){if(!e)throw new Error("WebSocket 尚未初始化");Li=new Ui(e)}return Li}stateIdleChange(){const{state:e}=_s.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){_s.sessionId="";const{post_call_process_time:e}=_s.agentInfo,t=e||0;_s.autoStateTimer&&(clearTimeout(_s.autoStateTimer),_s.autoStateTimer=null),t>0?_s.autoStateTimer=setTimeout(()=>{_s.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;_s.stateObject={state:e,state_name:t},"振铃中"===t&&Rs.updateDisplayText(ot.AGENT_RINGING),ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),_s.sessionId=i.session_id,Rs.updateActionConfigs(bs)),s===rt.OUT_CALL_END&&(1===i.device_type?(this.putAgentState(),Rs.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(Rs.get("direction")===tt.CONSULT?(Rs.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):Rs.get("isCalling")&&(Rs.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),Rs.updateActionConfigs(Ts)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),Rs.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),Rs.updateOutCallIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),Rs.updateDisplayText(ot.AGENT_RINGING),Rs.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CONSULTING),Rs.updateActionConfigs(Ss)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),Rs.updateIsCalling(!0),Rs.updateDirection(tt.CONSULT),Rs.updateDisplayText(ot.CONSULT_CALL_IN),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&qi.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(_s.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Cs)),s===rt.MUTE&&(0===r?(Rs.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(Rs.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateIncomingIsAnswer(!0),Rs.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(_s.sessionId=i.session_id,Rs.updateIsCalling(!0),Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&qi.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(Rs.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&1===i.device_type&&(ct.emit(it.INCOMING_CALL_END),Rs.reset(),Rs.updateActionConfigs(ws),this.putAgentState()),0!==s&&Oi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Li&&(Li.close(),Li=null)}static __internalSend(e){if(!Li)throw new Error("WebSocket 尚未初始化");Li.sendMessage(e)}}module.exports=class{#e=null;#t=new Hi;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();Ei.updateRttObject(e)},2e3),qi.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Rs.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=_s.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new Ai({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;bi=t||"https://aicc-api.yescloudy.com",Ti=s,Si=i;const c=ni(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=_s.agentInfo;l===et.IDLE?(Rs.updateActionConfigs(ws),_s.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(Rs.updateActionConfigs(ys),_s.stateObject={state:l,state_name:"忙碌"}),Ui.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),Rs.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Pi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),_s.enableBrowserAlert=n,n&&qi.requestPermission()}catch(e){this.#i&&mi("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=Rs.get("isCalling"),t=_s.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=Rs.get("isHold"),{sessionId:t}=_s;if(t){if(e)throw new Error("当前已处于保持状态");Ui.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),Rs.updateDisplayText(ot.HOLD),Rs.updateIsHold(!0)}}#d(){const{isHold:e}=Rs.getState(),{sessionId:t}=_s;if(t){if(!e)throw new Error("当前未处于保持状态");Ui.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),Rs.updateDisplayText(""),Rs.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=Rs.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#g(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=Rs.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#u():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=Rs.getState(),n=_s.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Ui.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#u(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=Rs.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING),Ui.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=Rs.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!Rs.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=Rs.get("consultIsAnswer"),t=_s.sessionId;if(!Rs.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Ui.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),Oi.off("ws-message",this.#a),Ui.__internalClose(),this.offAll(),this.#r?.(),this.#e=null,this.#t=null,this.#i=!1,console.log(1111)}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#g.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}};

package/dist/ysyt-agent-sdk.esm.js

@@ -114,7 +114,7 @@ const ci=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
       border: 1px solid #595959;
       color: #595959;
     }
-  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return Jt`<div>${this.content}</div>`}};ai([li({type:String})],pi.prototype,"type",void 0),ai([li({type:String})],pi.prototype,"content",void 0),ai([li({type:Number})],pi.prototype,"duration",void 0),pi=ai([ci("my-message")],pi);const fi=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},mi=(e,t=3e3)=>fi("success",e,t),vi=(e,t=3e3)=>fi("error",e,t),wi=(e,t=3e3)=>fi("warning",e,t),yi="/v1/aicc/bmserver",bi="/v1/aicc/ccs";let Ti="",Si="",Ci="";async function Ei(e,t){const s=function(){const e=oi(Si,Ci);return si.create({prefixUrl:`${Ti}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw vi(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const Ai=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class _i{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{if(e.rttObject?.rtt){0===(e.rttObject?.rtt||0)?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())}},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString()),this.destroy()},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString()),this.reconnect()},Ai.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,_s.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{t=st.WEB_RTC_DISCONNECTED;const e=Rs.get("answerDevice");if(!_s.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=_s.agentInfo,i=Rs.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw Rs.updateIsCalling(!1),Rs.updateDirection(null),new Error("SIP客户端未初始化");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),Rs.updateIsCalling(!1),Rs.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,Rs.updateDirection(null),Rs.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!_s.isRtcReconnecting){_s.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{_s.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await Ei(`${yi}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}let Ii=class extends fs{static{this.styles=pt`
+  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return Jt`<div>${this.content}</div>`}};ai([li({type:String})],pi.prototype,"type",void 0),ai([li({type:String})],pi.prototype,"content",void 0),ai([li({type:Number})],pi.prototype,"duration",void 0),pi=ai([ci("my-message")],pi);const fi=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},mi=(e,t=3e3)=>fi("success",e,t),vi=(e,t=3e3)=>fi("error",e,t),wi=(e,t=3e3)=>fi("warning",e,t),yi="/v1/aicc/bmserver",bi="/v1/aicc/ccs";let Ti="",Si="",Ci="";async function Ei(e,t){const s=function(){const e=oi(Si,Ci);return si.create({prefixUrl:`${Ti}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw vi(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const Ai=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class _i{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.isManuallyStopped=!1,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{if(e.rttObject?.rtt){0===(e.rttObject?.rtt||0)?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())}},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString()),this.destroy()},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString()),this.reconnect()},Ai.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,_s.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{if(this.isManuallyStopped)return void console.warn("[SIP] 手动断开，不触发重连");t=st.WEB_RTC_DISCONNECTED;const e=Rs.get("answerDevice");if(!_s.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=_s.agentInfo,i=Rs.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw Rs.updateIsCalling(!1),Rs.updateDirection(null),new Error("SIP客户端未初始化");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),Rs.updateIsCalling(!1),Rs.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,Rs.updateDirection(null),Rs.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(this.isManuallyStopped=!0,clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await(this.userAgent?.stop()),await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!_s.isRtcReconnecting){_s.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{_s.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await Ei(`${yi}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}let Ii=class extends fs{static{this.styles=pt`
     .timer-text {
       width: 70px;
       font-size: 14px;
@@ -808,4 +808,4 @@ const ci=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
               `:""}
         </div>
       </my-popover>
-    `;us(i,this.rttHTML)}}const qi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class Li{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let Ui=null;class Mi{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Pi,this.initWebSocket()}static getInstance(e){if(!Ui){if(!e)throw new Error("WebSocket 尚未初始化");Ui=new Mi(e)}return Ui}stateIdleChange(){const{state:e}=_s.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){_s.sessionId="";const{post_call_process_time:e}=_s.agentInfo,t=e||0;_s.autoStateTimer&&(clearTimeout(_s.autoStateTimer),_s.autoStateTimer=null),t>0?_s.autoStateTimer=setTimeout(()=>{_s.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;_s.stateObject={state:e,state_name:t},"振铃中"===t&&Rs.updateDisplayText(ot.AGENT_RINGING),ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),_s.sessionId=i.session_id,Rs.updateActionConfigs(bs)),s===rt.OUT_CALL_END&&(1===i.device_type?(this.putAgentState(),Rs.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(Rs.get("direction")===tt.CONSULT?(Rs.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):Rs.get("isCalling")&&(Rs.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),Rs.updateActionConfigs(Ts)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),Rs.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),Rs.updateOutCallIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),Rs.updateDisplayText(ot.AGENT_RINGING),Rs.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CONSULTING),Rs.updateActionConfigs(Ss)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),Rs.updateIsCalling(!0),Rs.updateDirection(tt.CONSULT),Rs.updateDisplayText(ot.CONSULT_CALL_IN),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&Li.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(_s.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Cs)),s===rt.MUTE&&(0===r?(Rs.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(Rs.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateIncomingIsAnswer(!0),Rs.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(_s.sessionId=i.session_id,Rs.updateIsCalling(!0),Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&Li.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(Rs.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&1===i.device_type&&(ct.emit(it.INCOMING_CALL_END),Rs.reset(),Rs.updateActionConfigs(ws),this.putAgentState()),0!==s&&qi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Ui&&(Ui.close(),Ui=null)}static __internalSend(e){if(!Ui)throw new Error("WebSocket 尚未初始化");Ui.sendMessage(e)}}class Fi{#e=null;#t=new Pi;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();Ai.updateRttObject(e)},2e3),Li.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Rs.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=_s.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new _i({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;Ti=t||"https://aicc-api.yescloudy.com",Si=s,Ci=i;const c=oi(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=_s.agentInfo;l===et.IDLE?(Rs.updateActionConfigs(ws),_s.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(Rs.updateActionConfigs(ys),_s.stateObject={state:l,state_name:"忙碌"}),Mi.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),Rs.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Oi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),_s.enableBrowserAlert=n,n&&Li.requestPermission()}catch(e){this.#i&&vi("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=Rs.get("isCalling"),t=_s.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=Rs.get("isHold"),{sessionId:t}=_s;if(t){if(e)throw new Error("当前已处于保持状态");Mi.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),Rs.updateDisplayText(ot.HOLD),Rs.updateIsHold(!0)}}#d(){const{isHold:e}=Rs.getState(),{sessionId:t}=_s;if(t){if(!e)throw new Error("当前未处于保持状态");Mi.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),Rs.updateDisplayText(""),Rs.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=Rs.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#g(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=Rs.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#u():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=Rs.getState(),n=_s.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Mi.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#u(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=Rs.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING),Mi.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=Rs.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!Rs.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Mi.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Mi.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=Rs.get("consultIsAnswer"),t=_s.sessionId;if(!Rs.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Mi.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),qi.off("ws-message",this.#a),Mi.__internalClose(),this.offAll(),this.#r?.()}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#g.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}}export{Fi as default};
+    `;us(i,this.rttHTML)}}const qi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class Li{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let Ui=null;class Mi{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Pi,this.initWebSocket()}static getInstance(e){if(!Ui){if(!e)throw new Error("WebSocket 尚未初始化");Ui=new Mi(e)}return Ui}stateIdleChange(){const{state:e}=_s.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){_s.sessionId="";const{post_call_process_time:e}=_s.agentInfo,t=e||0;_s.autoStateTimer&&(clearTimeout(_s.autoStateTimer),_s.autoStateTimer=null),t>0?_s.autoStateTimer=setTimeout(()=>{_s.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;_s.stateObject={state:e,state_name:t},"振铃中"===t&&Rs.updateDisplayText(ot.AGENT_RINGING),ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),_s.sessionId=i.session_id,Rs.updateActionConfigs(bs)),s===rt.OUT_CALL_END&&(1===i.device_type?(this.putAgentState(),Rs.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(Rs.get("direction")===tt.CONSULT?(Rs.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):Rs.get("isCalling")&&(Rs.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),Rs.updateActionConfigs(Ts)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),Rs.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),Rs.updateOutCallIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),Rs.updateDisplayText(ot.AGENT_RINGING),Rs.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CONSULTING),Rs.updateActionConfigs(Ss)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),Rs.updateIsCalling(!0),Rs.updateDirection(tt.CONSULT),Rs.updateDisplayText(ot.CONSULT_CALL_IN),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&Li.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(_s.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Cs)),s===rt.MUTE&&(0===r?(Rs.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(Rs.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateIncomingIsAnswer(!0),Rs.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(_s.sessionId=i.session_id,Rs.updateIsCalling(!0),Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&Li.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(Rs.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&1===i.device_type&&(ct.emit(it.INCOMING_CALL_END),Rs.reset(),Rs.updateActionConfigs(ws),this.putAgentState()),0!==s&&qi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Ui&&(Ui.close(),Ui=null)}static __internalSend(e){if(!Ui)throw new Error("WebSocket 尚未初始化");Ui.sendMessage(e)}}class Fi{#e=null;#t=new Pi;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();Ai.updateRttObject(e)},2e3),Li.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Rs.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=_s.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new _i({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;Ti=t||"https://aicc-api.yescloudy.com",Si=s,Ci=i;const c=oi(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=_s.agentInfo;l===et.IDLE?(Rs.updateActionConfigs(ws),_s.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(Rs.updateActionConfigs(ys),_s.stateObject={state:l,state_name:"忙碌"}),Mi.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),Rs.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Oi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),_s.enableBrowserAlert=n,n&&Li.requestPermission()}catch(e){this.#i&&vi("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=Rs.get("isCalling"),t=_s.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=Rs.get("isHold"),{sessionId:t}=_s;if(t){if(e)throw new Error("当前已处于保持状态");Mi.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),Rs.updateDisplayText(ot.HOLD),Rs.updateIsHold(!0)}}#d(){const{isHold:e}=Rs.getState(),{sessionId:t}=_s;if(t){if(!e)throw new Error("当前未处于保持状态");Mi.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),Rs.updateDisplayText(""),Rs.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=Rs.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#g(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=Rs.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#u():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=Rs.getState(),n=_s.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Mi.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#u(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=Rs.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING),Mi.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=Rs.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!Rs.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Mi.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Mi.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=Rs.get("consultIsAnswer"),t=_s.sessionId;if(!Rs.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Mi.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),qi.off("ws-message",this.#a),Mi.__internalClose(),this.offAll(),this.#r?.(),this.#e=null,this.#t=null,this.#i=!1,console.log(1111)}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#g.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}}export{Fi as default};

package/dist/ysyt-agent-sdk.umd.js

@@ -114,7 +114,7 @@ const ai=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
       border: 1px solid #595959;
       color: #595959;
     }
-  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return Jt`<div>${this.content}</div>`}};oi([di({type:String})],gi.prototype,"type",void 0),oi([di({type:String})],gi.prototype,"content",void 0),oi([di({type:Number})],gi.prototype,"duration",void 0),gi=oi([ai("my-message")],gi);const pi=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},fi=(e,t=3e3)=>pi("success",e,t),mi=(e,t=3e3)=>pi("error",e,t),vi=(e,t=3e3)=>pi("warning",e,t),wi="/v1/aicc/bmserver",yi="/v1/aicc/ccs";let bi="",Ti="",Si="";async function Ci(e,t){const s=function(){const e=ni(Ti,Si);return ti.create({prefixUrl:`${bi}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw mi(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const Ei=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class Ai{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{if(e.rttObject?.rtt){0===(e.rttObject?.rtt||0)?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())}},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString()),this.destroy()},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString()),this.reconnect()},Ei.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,_s.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{t=st.WEB_RTC_DISCONNECTED;const e=Rs.get("answerDevice");if(!_s.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=_s.agentInfo,i=Rs.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw Rs.updateIsCalling(!1),Rs.updateDirection(null),new Error("SIP客户端未初始化");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),Rs.updateIsCalling(!1),Rs.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,Rs.updateDirection(null),Rs.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!_s.isRtcReconnecting){_s.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{_s.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await Ci(`${wi}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}let _i=class extends fs{static{this.styles=pt`
+  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return Jt`<div>${this.content}</div>`}};oi([di({type:String})],gi.prototype,"type",void 0),oi([di({type:String})],gi.prototype,"content",void 0),oi([di({type:Number})],gi.prototype,"duration",void 0),gi=oi([ai("my-message")],gi);const pi=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},fi=(e,t=3e3)=>pi("success",e,t),mi=(e,t=3e3)=>pi("error",e,t),vi=(e,t=3e3)=>pi("warning",e,t),wi="/v1/aicc/bmserver",yi="/v1/aicc/ccs";let bi="",Ti="",Si="";async function Ci(e,t){const s=function(){const e=ni(Ti,Si);return ti.create({prefixUrl:`${bi}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw mi(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const Ei=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class Ai{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.isManuallyStopped=!1,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{if(e.rttObject?.rtt){0===(e.rttObject?.rtt||0)?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())}},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString()),this.destroy()},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString()),this.reconnect()},Ei.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,_s.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{if(this.isManuallyStopped)return void console.warn("[SIP] 手动断开，不触发重连");t=st.WEB_RTC_DISCONNECTED;const e=Rs.get("answerDevice");if(!_s.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=_s.agentInfo,i=Rs.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw Rs.updateIsCalling(!1),Rs.updateDirection(null),new Error("SIP客户端未初始化");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),Rs.updateIsCalling(!1),Rs.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,Rs.updateDirection(null),Rs.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(this.isManuallyStopped=!0,clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await(this.userAgent?.stop()),await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!_s.isRtcReconnecting){_s.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{_s.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await Ci(`${wi}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}let _i=class extends fs{static{this.styles=pt`
     .timer-text {
       width: 70px;
       font-size: 14px;
@@ -808,4 +808,4 @@ const ai=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
               `:""}
         </div>
       </my-popover>
-    `;gs(i,this.rttHTML)}}const Oi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class qi{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let Li=null;class Ui{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Hi,this.initWebSocket()}static getInstance(e){if(!Li){if(!e)throw new Error("WebSocket 尚未初始化");Li=new Ui(e)}return Li}stateIdleChange(){const{state:e}=_s.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){_s.sessionId="";const{post_call_process_time:e}=_s.agentInfo,t=e||0;_s.autoStateTimer&&(clearTimeout(_s.autoStateTimer),_s.autoStateTimer=null),t>0?_s.autoStateTimer=setTimeout(()=>{_s.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;_s.stateObject={state:e,state_name:t},"振铃中"===t&&Rs.updateDisplayText(ot.AGENT_RINGING),ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),_s.sessionId=i.session_id,Rs.updateActionConfigs(bs)),s===rt.OUT_CALL_END&&(1===i.device_type?(this.putAgentState(),Rs.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(Rs.get("direction")===tt.CONSULT?(Rs.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):Rs.get("isCalling")&&(Rs.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),Rs.updateActionConfigs(Ts)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),Rs.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),Rs.updateOutCallIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),Rs.updateDisplayText(ot.AGENT_RINGING),Rs.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CONSULTING),Rs.updateActionConfigs(Ss)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),Rs.updateIsCalling(!0),Rs.updateDirection(tt.CONSULT),Rs.updateDisplayText(ot.CONSULT_CALL_IN),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&qi.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(_s.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Cs)),s===rt.MUTE&&(0===r?(Rs.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(Rs.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateIncomingIsAnswer(!0),Rs.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(_s.sessionId=i.session_id,Rs.updateIsCalling(!0),Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&qi.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(Rs.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&1===i.device_type&&(ct.emit(it.INCOMING_CALL_END),Rs.reset(),Rs.updateActionConfigs(ws),this.putAgentState()),0!==s&&Oi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Li&&(Li.close(),Li=null)}static __internalSend(e){if(!Li)throw new Error("WebSocket 尚未初始化");Li.sendMessage(e)}}return class{#e=null;#t=new Hi;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();Ei.updateRttObject(e)},2e3),qi.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Rs.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=_s.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new Ai({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;bi=t||"https://aicc-api.yescloudy.com",Ti=s,Si=i;const c=ni(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=_s.agentInfo;l===et.IDLE?(Rs.updateActionConfigs(ws),_s.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(Rs.updateActionConfigs(ys),_s.stateObject={state:l,state_name:"忙碌"}),Ui.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),Rs.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Pi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),_s.enableBrowserAlert=n,n&&qi.requestPermission()}catch(e){this.#i&&mi("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=Rs.get("isCalling"),t=_s.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=Rs.get("isHold"),{sessionId:t}=_s;if(t){if(e)throw new Error("当前已处于保持状态");Ui.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),Rs.updateDisplayText(ot.HOLD),Rs.updateIsHold(!0)}}#d(){const{isHold:e}=Rs.getState(),{sessionId:t}=_s;if(t){if(!e)throw new Error("当前未处于保持状态");Ui.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),Rs.updateDisplayText(""),Rs.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=Rs.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#u(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=Rs.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#g():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=Rs.getState(),n=_s.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Ui.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#g(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=Rs.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING),Ui.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=Rs.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!Rs.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=Rs.get("consultIsAnswer"),t=_s.sessionId;if(!Rs.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Ui.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),Oi.off("ws-message",this.#a),Ui.__internalClose(),this.offAll(),this.#r?.()}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#u.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}}});
+    `;gs(i,this.rttHTML)}}const Oi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class qi{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let Li=null;class Ui{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Hi,this.initWebSocket()}static getInstance(e){if(!Li){if(!e)throw new Error("WebSocket 尚未初始化");Li=new Ui(e)}return Li}stateIdleChange(){const{state:e}=_s.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){_s.sessionId="";const{post_call_process_time:e}=_s.agentInfo,t=e||0;_s.autoStateTimer&&(clearTimeout(_s.autoStateTimer),_s.autoStateTimer=null),t>0?_s.autoStateTimer=setTimeout(()=>{_s.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;_s.stateObject={state:e,state_name:t},"振铃中"===t&&Rs.updateDisplayText(ot.AGENT_RINGING),ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),_s.sessionId=i.session_id,Rs.updateActionConfigs(bs)),s===rt.OUT_CALL_END&&(1===i.device_type?(this.putAgentState(),Rs.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(Rs.get("direction")===tt.CONSULT?(Rs.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):Rs.get("isCalling")&&(Rs.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),Rs.updateActionConfigs(Ts)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),Rs.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),Rs.updateOutCallIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),Rs.updateDisplayText(ot.AGENT_RINGING),Rs.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CONSULTING),Rs.updateActionConfigs(Ss)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Ts)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),Rs.updateIsCalling(!0),Rs.updateDirection(tt.CONSULT),Rs.updateDisplayText(ot.CONSULT_CALL_IN),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&qi.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(_s.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),Rs.updateConsultIsAnswer(!0),Rs.updateDisplayText(ot.CALLING),Rs.updateActionConfigs(Cs)),s===rt.MUTE&&(0===r?(Rs.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(Rs.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateIncomingIsAnswer(!0),Rs.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(_s.sessionId=i.session_id,Rs.updateIsCalling(!0),Rs.updateDirection(tt.INCOMING),Rs.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),Rs.updateActionConfigs(Es),_s.enableBrowserAlert&&qi.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(Rs.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),Rs.updateActionConfigs(As),Rs.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&1===i.device_type&&(ct.emit(it.INCOMING_CALL_END),Rs.reset(),Rs.updateActionConfigs(ws),this.putAgentState()),0!==s&&Oi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Li&&(Li.close(),Li=null)}static __internalSend(e){if(!Li)throw new Error("WebSocket 尚未初始化");Li.sendMessage(e)}}return class{#e=null;#t=new Hi;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();Ei.updateRttObject(e)},2e3),qi.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=Rs.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=_s.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new Ai({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;bi=t||"https://aicc-api.yescloudy.com",Ti=s,Si=i;const c=ni(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=_s.agentInfo;l===et.IDLE?(Rs.updateActionConfigs(ws),_s.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(Rs.updateActionConfigs(ys),_s.stateObject={state:l,state_name:"忙碌"}),Ui.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),Rs.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Pi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),_s.enableBrowserAlert=n,n&&qi.requestPermission()}catch(e){this.#i&&mi("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=Rs.get("isCalling"),t=_s.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=Rs.get("isHold"),{sessionId:t}=_s;if(t){if(e)throw new Error("当前已处于保持状态");Ui.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),Rs.updateDisplayText(ot.HOLD),Rs.updateIsHold(!0)}}#d(){const{isHold:e}=Rs.getState(),{sessionId:t}=_s;if(t){if(!e)throw new Error("当前未处于保持状态");Ui.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),Rs.updateDisplayText(""),Rs.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=Rs.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#u(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=Rs.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#g():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=Rs.getState(),n=_s.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Ui.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==Rs.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#g(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=Rs.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(Rs.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");Rs.updateIsCalling(!0),Rs.updateDirection(tt.OUTGOING),Ui.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=Rs.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!Rs.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=Rs.get("actionConfigs"),t=Rs.get("isMuted"),s=_s.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=Rs.get("consultIsAnswer"),t=_s.sessionId;if(!Rs.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Ui.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),Oi.off("ws-message",this.#a),Ui.__internalClose(),this.offAll(),this.#r?.(),this.#e=null,this.#t=null,this.#i=!1,console.log(1111)}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#u.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}}});

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "ysyt-agent-sdk",
-  "version": "1.0.23",
+  "version": "1.0.25",
   "main": "dist/ysyt-agent-sdk.cjs.js",
   "module": "dist/ysyt-agent-sdk.esm.js",
   "types": "dist/index.d.ts",