ysyt-agent-sdk 1.0.15 → 1.0.17

package/dist/ysyt-agent-sdk.cjs.js

@@ -110,7 +110,7 @@ const Zs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
     :host([type='loading']) {
       background: #595959;
     }
-  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return Ds`<div>${this.content}</div>`}};jt([ei({type:String})],ii.prototype,"type",void 0),jt([ei({type:String})],ii.prototype,"content",void 0),jt([ei({type:Number})],ii.prototype,"duration",void 0),ii=jt([Zs("my-message")],ii);const ri=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},ni=(e,t=3e3)=>ri("success",e,t),oi=(e,t=3e3)=>ri("error",e,t),ai=(e,t=3e3)=>ri("warning",e,t),ci="/v1/aicc/bmserver",hi="/v1/aicc/ccs";let di="",li="",gi="";async function ui(e,t){const s=function(){const e=Ft(li,gi);return qt.create({prefixUrl:`${di}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw oi(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const pi={agentInfo:{},isRtcReconnecting:!1,sessionId:"",enableBrowserAlert:!1,autoStateTimer:null};const fi=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class mi{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{0===(e.rttObject?.rtt||0)?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString()),this.destroy()},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString()),this.reconnect()},fi.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,pi.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{t=st.WEB_RTC_DISCONNECTED;const e=dt.get("answerDevice");if(!pi.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=pi.agentInfo,i=dt.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw dt.updateIsCalling(!1),dt.updateDirection(null),new Error("SIP客户端未初始化");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),dt.updateIsCalling(!1),dt.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,dt.updateDirection(null),dt.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!pi.isRtcReconnecting){pi.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{pi.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await ui(`${ci}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}const vi={statusColor:{[et.IDLE]:"#1D92E9",[et.BUSY]:"#F5212D",[et.OFFLINE]:"#8c8c8c",[et.RINGING]:"#e9b91d"}},wi=["call_number"],yi=[],bi=["hangup"],Ti=["hold","hangup","unhold","mute","unmute","transfer","consult","satisfaction","dtmf"],Si=["consult_transfer"],Ci=["hangup"],Ei=["answer","reject"],Ai=["hangup","consult","transfer","hold","unhold","mute","unmute","satisfaction","dtmf"];let _i=class extends zs{static{this.styles=Yt`
+  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return Ds`<div>${this.content}</div>`}};jt([ei({type:String})],ii.prototype,"type",void 0),jt([ei({type:String})],ii.prototype,"content",void 0),jt([ei({type:Number})],ii.prototype,"duration",void 0),ii=jt([Zs("my-message")],ii);const ri=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},ni=(e,t=3e3)=>ri("success",e,t),oi=(e,t=3e3)=>ri("error",e,t),ai=(e,t=3e3)=>ri("warning",e,t),ci="/v1/aicc/bmserver",hi="/v1/aicc/ccs";let di="",li="",gi="";async function ui(e,t){const s=function(){const e=Ft(li,gi);return qt.create({prefixUrl:`${di}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw oi(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const pi={agentInfo:{},isRtcReconnecting:!1,sessionId:"",enableBrowserAlert:!1,autoStateTimer:null};const fi=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class mi{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{const t=e.rttObject?.rtt||0;console.log(t),0===t?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString())},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString())},fi.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,pi.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{t=st.WEB_RTC_DISCONNECTED;const e=dt.get("answerDevice");if(!pi.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=pi.agentInfo,i=dt.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw dt.updateIsCalling(!1),dt.updateDirection(null),new Error("SIP客户端未初始化");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),dt.updateIsCalling(!1),dt.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,dt.updateDirection(null),dt.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!pi.isRtcReconnecting){pi.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{pi.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await ui(`${ci}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}const vi={statusColor:{[et.IDLE]:"#1D92E9",[et.BUSY]:"#F5212D",[et.OFFLINE]:"#8c8c8c",[et.RINGING]:"#e9b91d"}},wi=["call_number"],yi=[],bi=["hangup"],Ti=["hold","hangup","unhold","mute","unmute","transfer","consult","satisfaction","dtmf"],Si=["consult_transfer"],Ci=["hangup"],Ei=["answer","reject"],Ai=["hangup","consult","transfer","hold","unhold","mute","unmute","satisfaction","dtmf"];let _i=class extends zs{static{this.styles=Yt`
     .timer-text {
       width: 70px;
       font-size: 14px;
@@ -658,16 +658,16 @@ const Zs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
                     </div>`}
               </div>
             </my-modal-wrapper>
-          `;Ws(i,this.modalRoot)}})}catch(e){oi(e)}}getActionConfigs(){const{show_satisfaction:e}=pi.agentInfo,t=dt.get("isHold"),s=dt.get("isMuted"),i=dt.get("actionConfigs").filter(i=>(0!==e||"satisfaction"!==i)&&(!(!t&&"unhold"===i)&&((!t||"hold"!==i)&&((!s||"mute"!==i)&&!(!s&&"unmute"===i)))));return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"}].filter(({type:e})=>i.includes(e))}async render(){const{displayText:e,answerDevice:t}=dt.getState(),{default_device:s,answer_devices:i,show_satisfaction:r}=pi.agentInfo,n=(i||"").split(","),o=this.getActionConfigs(),a={...vi},{statusColor:c}=a,h=document.querySelector("head");if(h){const e=Ds`
+          `;Ws(i,this.modalRoot)}})}catch(e){oi(e)}}getActionConfigs(){const{show_satisfaction:e}=pi.agentInfo,t=dt.get("isHold"),s=dt.get("isMuted"),i=dt.get("actionConfigs").filter(i=>(0!==e||"satisfaction"!==i)&&(!(!t&&"unhold"===i)&&((!t||"hold"!==i)&&((!s||"mute"!==i)&&!(!s&&"unmute"===i)))));return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"}].filter(({type:e})=>i.includes(e))}async render(){const{displayText:e}=dt.getState(),{default_device:t,answer_devices:s,show_satisfaction:i}=pi.agentInfo,r=(s||"").split(","),n=this.getActionConfigs(),o={...vi},{statusColor:a}=o,c=document.querySelector("head");if(c){const e=Ds`
         <style>
           .ysyt-phone-body {
-            background: ${c[this.statusParams.state]};
+            background: ${a[this.statusParams.state]};
           }
           .ysyt-action-body {
-            border-bottom: 1px solid ${c[this.statusParams.state]};
+            border-bottom: 1px solid ${a[this.statusParams.state]};
           }
         </style>
-      `;Ws(e,h)}const d=Ds`
+      `;Ws(e,c)}const h=Ds`
       <i class="ysyt icon-shang select-icon" style="${this.isOpenSelect?"display: block;":"display: none;"}"></i>
       <div
         class="ysyt-select"
@@ -684,30 +684,30 @@ const Zs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
             `)}
         </div>
       </div>
-    `,l=Ds`
+    `,d=Ds`
       <div id="ysyt-body">
         <div id="ysyt-devices-body">
           <my-select
             width="100px"
-            value="${String(s)}"
+            value="${String(t)}"
             placeholder=""
             @change=${e=>this.onChangeDevices(Number(e.detail.value))}
           >
-            ${n.includes("1")?Ds`
+            ${r.includes("1")?Ds`
                   <select-option value="1">
                     <div style="display: flex; align-items: center; gap: 8px;">
                       <img src="${"data:image/png;base64,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"}" width="16" alt="" /><span style="font-size: 14px">软电话</span>
                     </div>
                   </select-option>
                 `:""}
-            ${n.includes("2")?Ds`
+            ${r.includes("2")?Ds`
                   <select-option value="2">
                     <div style="display: flex; align-items: center; gap: 8px;">
                       <img src="${"data:image/png;base64,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"}" width="16" alt="" /><span style="font-size: 14px">手机模式</span>
                     </div>
                   </select-option>
                 `:""}
-            ${n.includes("3")?Ds`
+            ${r.includes("3")?Ds`
                   <select-option value="3">
                     <div style="display: flex; align-items: center; gap: 8px;">
                       <img src="${"data:image/png;base64,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"}" width="16" alt="" /><span style="font-size: 14px">SIP话机</span>
@@ -727,14 +727,14 @@ const Zs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
       <span>${t}</span>
     `:void 0)(this.statusParams)}
                   <i class="ysyt icon-xia"></i>
-                  ${d}
+                  ${h}
                 `}
           </div>
           <timer-component id="my-timer"></timer-component>
         </div>
-        <div class="ysyt-action-body">${o.map(e=>e.render())}</div>
+        <div class="ysyt-action-body">${n.map(e=>e.render())}</div>
       </div>
-    `;Ws(l,this.container)}async renderRtt(e){const{outCallIsAnswer:t}=dt.getState(),s=e?.rtt||500,i=Ds`
+    `;Ws(d,this.container)}async renderRtt(e){const{outCallIsAnswer:t}=dt.getState(),s=e?.rtt||500,i=Ds`
       <my-popover triggerType="hover">
         <div slot="trigger" id="wifi-body">
           ${s>=250?Ds`<img src="${"data:image/png;base64,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"}" alt="" />`:""}
@@ -774,4 +774,4 @@ const Zs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
               `:""}
         </div>
       </my-popover>
-    `;Ws(i,this.rttHTML)}}const Pi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class Oi{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let qi=null;class Li{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Ni,this.initWebSocket()}static getInstance(e){if(!qi){if(!e)throw new Error("WebSocket 尚未初始化");qi=new Li(e)}return qi}stateIdleChange(){const{state:e}=pi.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){pi.sessionId="";const{post_call_process_time:e}=pi.agentInfo,t=e||0;pi.autoStateTimer&&(clearTimeout(pi.autoStateTimer),pi.autoStateTimer=null),t>0?pi.autoStateTimer=setTimeout(()=>{pi.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;pi.stateObject={state:e,state_name:t},ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),pi.sessionId=i.session_id,dt.updateActionConfigs(bi)),s===rt.OUT_CALL_END&&(0===i.device_type||1===i.device_type?(this.putAgentState(),dt.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(dt.get("direction")===tt.CONSULT?(dt.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):dt.get("isCalling")&&(dt.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),dt.updateActionConfigs(Ti)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),dt.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),dt.updateOutCallIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ti)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),dt.updateDisplayText(ot.AGENT_RINGING),dt.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CONSULTING),dt.updateActionConfigs(Si)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ti)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),dt.updateIsCalling(!0),dt.updateDirection(tt.CONSULT),dt.updateDisplayText(ot.CONSULT_CALL_IN),dt.updateActionConfigs(Ei),pi.enableBrowserAlert&&Oi.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(pi.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ci)),s===rt.MUTE&&(0===r?(dt.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(dt.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),dt.updateActionConfigs(Ai),dt.updateIncomingIsAnswer(!0),dt.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(pi.sessionId=i.session_id,dt.updateIsCalling(!0),dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),dt.updateActionConfigs(Ei),pi.enableBrowserAlert&&Oi.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(dt.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),dt.updateActionConfigs(Ai),dt.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&(ct.emit(it.INCOMING_CALL_END),dt.reset(),dt.updateActionConfigs(wi),this.putAgentState()),0!==s&&Pi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){qi&&(qi.close(),qi=null)}static __internalSend(e){if(!qi)throw new Error("WebSocket 尚未初始化");qi.sendMessage(e)}}module.exports=class{#e=null;#t=new Ni;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();fi.updateRttObject(e)},2e3),Oi.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=dt.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=pi.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new mi({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;di=t||"https://aicc-api.yescloudy.com",li=s,gi=i;const c=Ft(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=pi.agentInfo;l===et.IDLE?(dt.updateActionConfigs(wi),pi.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(dt.updateActionConfigs(yi),pi.stateObject={state:l,state_name:"忙碌"}),Li.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),dt.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Hi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),pi.enableBrowserAlert=n,n&&Oi.requestPermission()}catch(e){this.#i&&oi("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=dt.get("isCalling"),t=pi.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=dt.get("isHold"),{sessionId:t}=pi;if(t){if(e)throw new Error("当前已处于保持状态");Li.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),dt.updateDisplayText(ot.HOLD),dt.updateIsHold(!0)}}#d(){const{isHold:e}=dt.getState(),{sessionId:t}=pi;if(t){if(!e)throw new Error("当前未处于保持状态");Li.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),dt.updateDisplayText(""),dt.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=dt.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#g(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=dt.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#u():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=dt.getState(),n=pi.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Li.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#u(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=dt.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING),Li.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=dt.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!dt.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=pi.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Li.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=pi.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Li.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=dt.get("consultIsAnswer"),t=pi.sessionId;if(!dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Li.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),Pi.off("ws-message",this.#a),Li.__internalClose(),this.offAll(),this.#r?.()}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#g.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}};
+    `;Ws(i,this.rttHTML)}}const Pi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class Oi{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let qi=null;class Li{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Ni,this.initWebSocket()}static getInstance(e){if(!qi){if(!e)throw new Error("WebSocket 尚未初始化");qi=new Li(e)}return qi}stateIdleChange(){const{state:e}=pi.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){pi.sessionId="";const{post_call_process_time:e}=pi.agentInfo,t=e||0;pi.autoStateTimer&&(clearTimeout(pi.autoStateTimer),pi.autoStateTimer=null),t>0?pi.autoStateTimer=setTimeout(()=>{pi.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;pi.stateObject={state:e,state_name:t},ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),pi.sessionId=i.session_id,dt.updateActionConfigs(bi)),s===rt.OUT_CALL_END&&(0===i.device_type||1===i.device_type?(this.putAgentState(),dt.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(dt.get("direction")===tt.CONSULT?(dt.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):dt.get("isCalling")&&(dt.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),dt.updateActionConfigs(Ti)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),dt.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),dt.updateOutCallIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ti)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),dt.updateDisplayText(ot.AGENT_RINGING),dt.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CONSULTING),dt.updateActionConfigs(Si)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ti)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),dt.updateIsCalling(!0),dt.updateDirection(tt.CONSULT),dt.updateDisplayText(ot.CONSULT_CALL_IN),dt.updateActionConfigs(Ei),pi.enableBrowserAlert&&Oi.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(pi.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ci)),s===rt.MUTE&&(0===r?(dt.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(dt.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),dt.updateActionConfigs(Ai),dt.updateIncomingIsAnswer(!0),dt.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(pi.sessionId=i.session_id,dt.updateIsCalling(!0),dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),dt.updateActionConfigs(Ei),pi.enableBrowserAlert&&Oi.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(dt.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),dt.updateActionConfigs(Ai),dt.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&(ct.emit(it.INCOMING_CALL_END),dt.reset(),dt.updateActionConfigs(wi),this.putAgentState()),0!==s&&Pi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){qi&&(qi.close(),qi=null)}static __internalSend(e){if(!qi)throw new Error("WebSocket 尚未初始化");qi.sendMessage(e)}}module.exports=class{#e=null;#t=new Ni;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();fi.updateRttObject(e)},2e3),Oi.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=dt.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=pi.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new mi({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;di=t||"https://aicc-api.yescloudy.com",li=s,gi=i;const c=Ft(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=pi.agentInfo;l===et.IDLE?(dt.updateActionConfigs(wi),pi.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(dt.updateActionConfigs(yi),pi.stateObject={state:l,state_name:"忙碌"}),Li.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),dt.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Hi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),pi.enableBrowserAlert=n,n&&Oi.requestPermission()}catch(e){this.#i&&oi("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=dt.get("isCalling"),t=pi.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=dt.get("isHold"),{sessionId:t}=pi;if(t){if(e)throw new Error("当前已处于保持状态");Li.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),dt.updateDisplayText(ot.HOLD),dt.updateIsHold(!0)}}#d(){const{isHold:e}=dt.getState(),{sessionId:t}=pi;if(t){if(!e)throw new Error("当前未处于保持状态");Li.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),dt.updateDisplayText(""),dt.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=dt.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#g(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=dt.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#u():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=dt.getState(),n=pi.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Li.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#u(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=dt.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING),Li.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=dt.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!dt.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=pi.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Li.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=pi.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Li.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=dt.get("consultIsAnswer"),t=pi.sessionId;if(!dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Li.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),Pi.off("ws-message",this.#a),Li.__internalClose(),this.offAll(),this.#r?.()}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#g.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}};

package/dist/ysyt-agent-sdk.esm.js

@@ -110,7 +110,7 @@ const Xs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
     :host([type='loading']) {
       background: #595959;
     }
-  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return xs`<div>${this.content}</div>`}};Bt([ti({type:String})],ri.prototype,"type",void 0),Bt([ti({type:String})],ri.prototype,"content",void 0),Bt([ti({type:Number})],ri.prototype,"duration",void 0),ri=Bt([Xs("my-message")],ri);const ni=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},oi=(e,t=3e3)=>ni("success",e,t),ai=(e,t=3e3)=>ni("error",e,t),ci=(e,t=3e3)=>ni("warning",e,t),hi="/v1/aicc/bmserver",di="/v1/aicc/ccs";let li="",gi="",ui="";async function pi(e,t){const s=function(){const e=jt(gi,ui);return Lt.create({prefixUrl:`${li}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw ai(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const fi={agentInfo:{},isRtcReconnecting:!1,sessionId:"",enableBrowserAlert:!1,autoStateTimer:null};const mi=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class vi{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{0===(e.rttObject?.rtt||0)?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString()),this.destroy()},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString()),this.reconnect()},mi.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,fi.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{t=st.WEB_RTC_DISCONNECTED;const e=dt.get("answerDevice");if(!fi.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=fi.agentInfo,i=dt.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw dt.updateIsCalling(!1),dt.updateDirection(null),new Error("SIP客户端未初始化");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),dt.updateIsCalling(!1),dt.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,dt.updateDirection(null),dt.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!fi.isRtcReconnecting){fi.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{fi.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await pi(`${hi}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}const wi={statusColor:{[et.IDLE]:"#1D92E9",[et.BUSY]:"#F5212D",[et.OFFLINE]:"#8c8c8c",[et.RINGING]:"#e9b91d"}},yi=["call_number"],bi=[],Ti=["hangup"],Si=["hold","hangup","unhold","mute","unmute","transfer","consult","satisfaction","dtmf"],Ci=["consult_transfer"],Ei=["hangup"],Ai=["answer","reject"],_i=["hangup","consult","transfer","hold","unhold","mute","unmute","satisfaction","dtmf"];let Ii=class extends Js{static{this.styles=zt`
+  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return xs`<div>${this.content}</div>`}};Bt([ti({type:String})],ri.prototype,"type",void 0),Bt([ti({type:String})],ri.prototype,"content",void 0),Bt([ti({type:Number})],ri.prototype,"duration",void 0),ri=Bt([Xs("my-message")],ri);const ni=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},oi=(e,t=3e3)=>ni("success",e,t),ai=(e,t=3e3)=>ni("error",e,t),ci=(e,t=3e3)=>ni("warning",e,t),hi="/v1/aicc/bmserver",di="/v1/aicc/ccs";let li="",gi="",ui="";async function pi(e,t){const s=function(){const e=jt(gi,ui);return Lt.create({prefixUrl:`${li}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw ai(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const fi={agentInfo:{},isRtcReconnecting:!1,sessionId:"",enableBrowserAlert:!1,autoStateTimer:null};const mi=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class vi{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{const t=e.rttObject?.rtt||0;console.log(t),0===t?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString())},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString())},mi.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,fi.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{t=st.WEB_RTC_DISCONNECTED;const e=dt.get("answerDevice");if(!fi.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=fi.agentInfo,i=dt.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw dt.updateIsCalling(!1),dt.updateDirection(null),new Error("SIP客户端未初始化");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),dt.updateIsCalling(!1),dt.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,dt.updateDirection(null),dt.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!fi.isRtcReconnecting){fi.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{fi.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await pi(`${hi}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}const wi={statusColor:{[et.IDLE]:"#1D92E9",[et.BUSY]:"#F5212D",[et.OFFLINE]:"#8c8c8c",[et.RINGING]:"#e9b91d"}},yi=["call_number"],bi=[],Ti=["hangup"],Si=["hold","hangup","unhold","mute","unmute","transfer","consult","satisfaction","dtmf"],Ci=["consult_transfer"],Ei=["hangup"],Ai=["answer","reject"],_i=["hangup","consult","transfer","hold","unhold","mute","unmute","satisfaction","dtmf"];let Ii=class extends Js{static{this.styles=zt`
     .timer-text {
       width: 70px;
       font-size: 14px;
@@ -658,16 +658,16 @@ const Xs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
                     </div>`}
               </div>
             </my-modal-wrapper>
-          `;Ys(i,this.modalRoot)}})}catch(e){ai(e)}}getActionConfigs(){const{show_satisfaction:e}=fi.agentInfo,t=dt.get("isHold"),s=dt.get("isMuted"),i=dt.get("actionConfigs").filter(i=>(0!==e||"satisfaction"!==i)&&(!(!t&&"unhold"===i)&&((!t||"hold"!==i)&&((!s||"mute"!==i)&&!(!s&&"unmute"===i)))));return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"}].filter(({type:e})=>i.includes(e))}async render(){const{displayText:e,answerDevice:t}=dt.getState(),{default_device:s,answer_devices:i,show_satisfaction:r}=fi.agentInfo,n=(i||"").split(","),o=this.getActionConfigs(),a={...wi},{statusColor:c}=a,h=document.querySelector("head");if(h){const e=xs`
+          `;Ys(i,this.modalRoot)}})}catch(e){ai(e)}}getActionConfigs(){const{show_satisfaction:e}=fi.agentInfo,t=dt.get("isHold"),s=dt.get("isMuted"),i=dt.get("actionConfigs").filter(i=>(0!==e||"satisfaction"!==i)&&(!(!t&&"unhold"===i)&&((!t||"hold"!==i)&&((!s||"mute"!==i)&&!(!s&&"unmute"===i)))));return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"}].filter(({type:e})=>i.includes(e))}async render(){const{displayText:e}=dt.getState(),{default_device:t,answer_devices:s,show_satisfaction:i}=fi.agentInfo,r=(s||"").split(","),n=this.getActionConfigs(),o={...wi},{statusColor:a}=o,c=document.querySelector("head");if(c){const e=xs`
         <style>
           .ysyt-phone-body {
-            background: ${c[this.statusParams.state]};
+            background: ${a[this.statusParams.state]};
           }
           .ysyt-action-body {
-            border-bottom: 1px solid ${c[this.statusParams.state]};
+            border-bottom: 1px solid ${a[this.statusParams.state]};
           }
         </style>
-      `;Ys(e,h)}const d=xs`
+      `;Ys(e,c)}const h=xs`
       <i class="ysyt icon-shang select-icon" style="${this.isOpenSelect?"display: block;":"display: none;"}"></i>
       <div
         class="ysyt-select"
@@ -684,30 +684,30 @@ const Xs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
             `)}
         </div>
       </div>
-    `,l=xs`
+    `,d=xs`
       <div id="ysyt-body">
         <div id="ysyt-devices-body">
           <my-select
             width="100px"
-            value="${String(s)}"
+            value="${String(t)}"
             placeholder=""
             @change=${e=>this.onChangeDevices(Number(e.detail.value))}
           >
-            ${n.includes("1")?xs`
+            ${r.includes("1")?xs`
                   <select-option value="1">
                     <div style="display: flex; align-items: center; gap: 8px;">
                       <img src="${"data:image/png;base64,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"}" width="16" alt="" /><span style="font-size: 14px">软电话</span>
                     </div>
                   </select-option>
                 `:""}
-            ${n.includes("2")?xs`
+            ${r.includes("2")?xs`
                   <select-option value="2">
                     <div style="display: flex; align-items: center; gap: 8px;">
                       <img src="${"data:image/png;base64,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"}" width="16" alt="" /><span style="font-size: 14px">手机模式</span>
                     </div>
                   </select-option>
                 `:""}
-            ${n.includes("3")?xs`
+            ${r.includes("3")?xs`
                   <select-option value="3">
                     <div style="display: flex; align-items: center; gap: 8px;">
                       <img src="${"data:image/png;base64,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"}" width="16" alt="" /><span style="font-size: 14px">SIP话机</span>
@@ -727,14 +727,14 @@ const Xs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
       <span>${t}</span>
     `:void 0)(this.statusParams)}
                   <i class="ysyt icon-xia"></i>
-                  ${d}
+                  ${h}
                 `}
           </div>
           <timer-component id="my-timer"></timer-component>
         </div>
-        <div class="ysyt-action-body">${o.map(e=>e.render())}</div>
+        <div class="ysyt-action-body">${n.map(e=>e.render())}</div>
       </div>
-    `;Ys(l,this.container)}async renderRtt(e){const{outCallIsAnswer:t}=dt.getState(),s=e?.rtt||500,i=xs`
+    `;Ys(d,this.container)}async renderRtt(e){const{outCallIsAnswer:t}=dt.getState(),s=e?.rtt||500,i=xs`
       <my-popover triggerType="hover">
         <div slot="trigger" id="wifi-body">
           ${s>=250?xs`<img src="${"data:image/png;base64,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"}" alt="" />`:""}
@@ -774,4 +774,4 @@ const Xs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
               `:""}
         </div>
       </my-popover>
-    `;Ys(i,this.rttHTML)}}const Oi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class qi{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let Li=null;class Ui{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Hi,this.initWebSocket()}static getInstance(e){if(!Li){if(!e)throw new Error("WebSocket 尚未初始化");Li=new Ui(e)}return Li}stateIdleChange(){const{state:e}=fi.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){fi.sessionId="";const{post_call_process_time:e}=fi.agentInfo,t=e||0;fi.autoStateTimer&&(clearTimeout(fi.autoStateTimer),fi.autoStateTimer=null),t>0?fi.autoStateTimer=setTimeout(()=>{fi.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;fi.stateObject={state:e,state_name:t},ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),fi.sessionId=i.session_id,dt.updateActionConfigs(Ti)),s===rt.OUT_CALL_END&&(0===i.device_type||1===i.device_type?(this.putAgentState(),dt.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(dt.get("direction")===tt.CONSULT?(dt.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):dt.get("isCalling")&&(dt.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),dt.updateActionConfigs(Si)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),dt.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),dt.updateOutCallIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Si)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),dt.updateDisplayText(ot.AGENT_RINGING),dt.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CONSULTING),dt.updateActionConfigs(Ci)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Si)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),dt.updateIsCalling(!0),dt.updateDirection(tt.CONSULT),dt.updateDisplayText(ot.CONSULT_CALL_IN),dt.updateActionConfigs(Ai),fi.enableBrowserAlert&&qi.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(fi.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ei)),s===rt.MUTE&&(0===r?(dt.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(dt.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),dt.updateActionConfigs(_i),dt.updateIncomingIsAnswer(!0),dt.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(fi.sessionId=i.session_id,dt.updateIsCalling(!0),dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),dt.updateActionConfigs(Ai),fi.enableBrowserAlert&&qi.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(dt.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),dt.updateActionConfigs(_i),dt.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&(ct.emit(it.INCOMING_CALL_END),dt.reset(),dt.updateActionConfigs(yi),this.putAgentState()),0!==s&&Oi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Li&&(Li.close(),Li=null)}static __internalSend(e){if(!Li)throw new Error("WebSocket 尚未初始化");Li.sendMessage(e)}}class Mi{#e=null;#t=new Hi;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();mi.updateRttObject(e)},2e3),qi.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=dt.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=fi.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new vi({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;li=t||"https://aicc-api.yescloudy.com",gi=s,ui=i;const c=jt(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=fi.agentInfo;l===et.IDLE?(dt.updateActionConfigs(yi),fi.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(dt.updateActionConfigs(bi),fi.stateObject={state:l,state_name:"忙碌"}),Ui.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),dt.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Pi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),fi.enableBrowserAlert=n,n&&qi.requestPermission()}catch(e){this.#i&&ai("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=dt.get("isCalling"),t=fi.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=dt.get("isHold"),{sessionId:t}=fi;if(t){if(e)throw new Error("当前已处于保持状态");Ui.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),dt.updateDisplayText(ot.HOLD),dt.updateIsHold(!0)}}#d(){const{isHold:e}=dt.getState(),{sessionId:t}=fi;if(t){if(!e)throw new Error("当前未处于保持状态");Ui.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),dt.updateDisplayText(""),dt.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=dt.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#g(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=dt.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#u():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=dt.getState(),n=fi.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Ui.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#u(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=dt.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING),Ui.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=dt.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!dt.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=fi.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=fi.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=dt.get("consultIsAnswer"),t=fi.sessionId;if(!dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Ui.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),Oi.off("ws-message",this.#a),Ui.__internalClose(),this.offAll(),this.#r?.()}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#g.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}}export{Mi as default};
+    `;Ys(i,this.rttHTML)}}const Oi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class qi{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let Li=null;class Ui{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Hi,this.initWebSocket()}static getInstance(e){if(!Li){if(!e)throw new Error("WebSocket 尚未初始化");Li=new Ui(e)}return Li}stateIdleChange(){const{state:e}=fi.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){fi.sessionId="";const{post_call_process_time:e}=fi.agentInfo,t=e||0;fi.autoStateTimer&&(clearTimeout(fi.autoStateTimer),fi.autoStateTimer=null),t>0?fi.autoStateTimer=setTimeout(()=>{fi.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;fi.stateObject={state:e,state_name:t},ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),fi.sessionId=i.session_id,dt.updateActionConfigs(Ti)),s===rt.OUT_CALL_END&&(0===i.device_type||1===i.device_type?(this.putAgentState(),dt.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(dt.get("direction")===tt.CONSULT?(dt.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):dt.get("isCalling")&&(dt.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),dt.updateActionConfigs(Si)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),dt.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),dt.updateOutCallIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Si)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),dt.updateDisplayText(ot.AGENT_RINGING),dt.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CONSULTING),dt.updateActionConfigs(Ci)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Si)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),dt.updateIsCalling(!0),dt.updateDirection(tt.CONSULT),dt.updateDisplayText(ot.CONSULT_CALL_IN),dt.updateActionConfigs(Ai),fi.enableBrowserAlert&&qi.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(fi.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ei)),s===rt.MUTE&&(0===r?(dt.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(dt.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),dt.updateActionConfigs(_i),dt.updateIncomingIsAnswer(!0),dt.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(fi.sessionId=i.session_id,dt.updateIsCalling(!0),dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),dt.updateActionConfigs(Ai),fi.enableBrowserAlert&&qi.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(dt.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),dt.updateActionConfigs(_i),dt.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&(ct.emit(it.INCOMING_CALL_END),dt.reset(),dt.updateActionConfigs(yi),this.putAgentState()),0!==s&&Oi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){Li&&(Li.close(),Li=null)}static __internalSend(e){if(!Li)throw new Error("WebSocket 尚未初始化");Li.sendMessage(e)}}class Mi{#e=null;#t=new Hi;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();mi.updateRttObject(e)},2e3),qi.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=dt.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=fi.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new vi({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;li=t||"https://aicc-api.yescloudy.com",gi=s,ui=i;const c=jt(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=fi.agentInfo;l===et.IDLE?(dt.updateActionConfigs(yi),fi.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(dt.updateActionConfigs(bi),fi.stateObject={state:l,state_name:"忙碌"}),Ui.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),dt.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Pi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),fi.enableBrowserAlert=n,n&&qi.requestPermission()}catch(e){this.#i&&ai("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=dt.get("isCalling"),t=fi.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=dt.get("isHold"),{sessionId:t}=fi;if(t){if(e)throw new Error("当前已处于保持状态");Ui.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),dt.updateDisplayText(ot.HOLD),dt.updateIsHold(!0)}}#d(){const{isHold:e}=dt.getState(),{sessionId:t}=fi;if(t){if(!e)throw new Error("当前未处于保持状态");Ui.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),dt.updateDisplayText(""),dt.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=dt.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#g(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=dt.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#u():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=dt.getState(),n=fi.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Ui.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#u(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=dt.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING),Ui.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=dt.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!dt.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=fi.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=fi.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Ui.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=dt.get("consultIsAnswer"),t=fi.sessionId;if(!dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Ui.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),Oi.off("ws-message",this.#a),Ui.__internalClose(),this.offAll(),this.#r?.()}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#g.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}}export{Mi as default};

package/dist/ysyt-agent-sdk.umd.js

@@ -110,7 +110,7 @@ const Zs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
     :host([type='loading']) {
       background: #595959;
     }
-  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return Ds`<div>${this.content}</div>`}};jt([ei({type:String})],ii.prototype,"type",void 0),jt([ei({type:String})],ii.prototype,"content",void 0),jt([ei({type:Number})],ii.prototype,"duration",void 0),ii=jt([Zs("my-message")],ii);const ri=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},ni=(e,t=3e3)=>ri("success",e,t),oi=(e,t=3e3)=>ri("error",e,t),ai=(e,t=3e3)=>ri("warning",e,t),ci="/v1/aicc/bmserver",hi="/v1/aicc/ccs";let di="",li="",gi="";async function ui(e,t){const s=function(){const e=Ft(li,gi);return qt.create({prefixUrl:`${di}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw oi(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const pi={agentInfo:{},isRtcReconnecting:!1,sessionId:"",enableBrowserAlert:!1,autoStateTimer:null};const fi=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class mi{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{0===(e.rttObject?.rtt||0)?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString()),this.destroy()},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString()),this.reconnect()},fi.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,pi.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{t=st.WEB_RTC_DISCONNECTED;const e=dt.get("answerDevice");if(!pi.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=pi.agentInfo,i=dt.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw dt.updateIsCalling(!1),dt.updateDirection(null),new Error("SIP客户端未初始化");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),dt.updateIsCalling(!1),dt.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,dt.updateDirection(null),dt.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!pi.isRtcReconnecting){pi.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{pi.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await ui(`${ci}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}const vi={statusColor:{[et.IDLE]:"#1D92E9",[et.BUSY]:"#F5212D",[et.OFFLINE]:"#8c8c8c",[et.RINGING]:"#e9b91d"}},wi=["call_number"],yi=[],bi=["hangup"],Ti=["hold","hangup","unhold","mute","unmute","transfer","consult","satisfaction","dtmf"],Si=["consult_transfer"],Ci=["hangup"],Ei=["answer","reject"],Ai=["hangup","consult","transfer","hold","unhold","mute","unmute","satisfaction","dtmf"];let _i=class extends zs{static{this.styles=Yt`
+  `}connectedCallback(){super.connectedCallback(),setTimeout(()=>{this.remove()},this.duration+300)}render(){return Ds`<div>${this.content}</div>`}};jt([ei({type:String})],ii.prototype,"type",void 0),jt([ei({type:String})],ii.prototype,"content",void 0),jt([ei({type:Number})],ii.prototype,"duration",void 0),ii=jt([Zs("my-message")],ii);const ri=(e,t,s=3e3)=>{let i=document.querySelector("#message-container");i||(i=document.createElement("div"),i.id="message-container",Object.assign(i.style,{position:"fixed",top:"14px",left:"50%",transform:"translateX(-50%)",zIndex:"9999"}),document.body.appendChild(i));const r=document.createElement("my-message");r.setAttribute("type",e),r.setAttribute("content",t),r.setAttribute("duration",String(s)),r.style.setProperty("--fade-delay",s/1e3+"s"),i.appendChild(r)},ni=(e,t=3e3)=>ri("success",e,t),oi=(e,t=3e3)=>ri("error",e,t),ai=(e,t=3e3)=>ri("warning",e,t),ci="/v1/aicc/bmserver",hi="/v1/aicc/ccs";let di="",li="",gi="";async function ui(e,t){const s=function(){const e=Ft(li,gi);return qt.create({prefixUrl:`${di}/api`,timeout:!1,headers:{Authorization:e},hooks:{afterResponse:[async(e,t,s)=>{const i=await s.clone().json();if(0!==i.code)throw oi(i.msg),new Error(JSON.stringify(i)||"请求失败");return s.json=async()=>i,s}]}})}(),i=e.replace(/^\/+/,"");return s.post(i,{json:t}).json()}const pi={agentInfo:{},isRtcReconnecting:!1,sessionId:"",enableBrowserAlert:!1,autoStateTimer:null};const fi=new class extends Qe{updateRttObject(e){this.setState({rttObject:e})}}({rttObject:{rtt:null,jitter:null,packetsLost:null,packetsReceived:null,packetsSent:null,sendBitrate:null,recvBitrate:null,codec:null}});class mi{constructor(e,t){this.config=e,this.eventCallback=t,this.userAgent=null,this.registerer=null,this.activeSession=null,this.callTimeoutTimer=null,this.incomingInvitation=null,this.reconnectAttempts=0,this.maxReconnectAttempts=5,this.reconnectTimer=null,this.isOffline=!1,this.autoAnswerTimer=null,this.handleMessage=e=>{},this.handleNetworkInfoChange=e=>{const t=e.rttObject?.rtt||0;console.log(t),0===t?this.isOffline||(this.isOffline=!0,this.handleOffline()):this.isOffline&&(this.isOffline=!1,this.handleOnline())},this.handleOffline=()=>{console.warn("[SIPClient] 网络断开，准备销毁 SIP 客户端",(new Date).toLocaleString())},this.handleOnline=()=>{console.warn("[SIPClient] 网络恢复，准备重新启动 SIP 客户端",(new Date).toLocaleString())},fi.subscribe(this.handleNetworkInfoChange)}async start(){const e=Xe.makeURI(`sip:${this.config.user}@${this.config.server}`);if(!e)throw new Error("无效的SIP配置");const t={uri:e,authorizationUsername:this.config.user,authorizationPassword:this.config.password,transportOptions:{server:this.config.webSocket,connectionTimeout:30,keepAliveInterval:0},sessionDescriptionHandlerFactoryOptions:{alwaysAcquireMediaFirst:!0,peerConnectionConfiguration:{iceServers:[]},iceGatheringTimeout:400},logBuiltinEnabled:!1};this.userAgent=new Xe(t),this.setupEventListeners(),await this.userAgent.start(),await this.register()}setupEventListeners(){this.userAgent&&(this.userAgent.transport.stateChange.addListener(e=>{let t;switch(e){case ee.Connecting:t=st.WEB_RTC_CONNECTING;break;case ee.Connected:t=st.WEB_RTC_CONNECTED,this.reconnectAttempts=0,pi.isRtcReconnecting=!1,this.reconnectTimer&&(clearTimeout(this.reconnectTimer),this.reconnectTimer=null);break;case ee.Disconnecting:t=st.WEB_RTC_DISCONNECTING;break;case ee.Disconnected:{t=st.WEB_RTC_DISCONNECTED;const e=dt.get("answerDevice");if(!pi.isRtcReconnecting&&this.reconnectAttempts<this.maxReconnectAttempts&&1===e){this.reconnectAttempts++;const e=1e3*this.reconnectAttempts;console.warn(`SIP WebSocket 断开，第 ${this.reconnectAttempts} 次尝试重连，${e}ms 后重试...`),this.reconnectTimer=setTimeout(()=>{this.reconnect()},e)}else this.reconnectAttempts>=this.maxReconnectAttempts&&console.error("SIP 重连失败：已达到最大重试次数");break}default:t="unknown"}this.eventCallback?.({type:t})}),this.userAgent.transport.stateChange.addListener(e=>{}),this.userAgent.delegate={onInvite:e=>{this.handleIncomingCall(e)}})}async register(){if(this.userAgent){this.registerer=new ne(this.userAgent),this.registerer?.stateChange.addListener(e=>{let t;switch(e){case X.Initial:t="initial";break;case X.Registered:t=st.WEB_RTC_REGISTERED;break;case X.Unregistered:t=st.WEB_RTC_UNREGISTERED;break;case X.Terminated:t=st.WEB_RTC_TERMINATED;break;default:t="unknown"}this.eventCallback?.({type:t})});try{await this.registerer.register()}catch(e){this.eventCallback?.({type:st.WEB_RTC_REGISTER_FAILED,data:e})}}}attachRemoteAudio(e){const t=e.sessionDescriptionHandler;if(t){const e=t.peerConnection;if(!e)return;const s=new MediaStream;e.getReceivers().forEach(e=>{e.track&&"audio"===e.track.kind&&s.addTrack(e.track)});let i=document.getElementById("sip-remote-audio");i||(i=document.createElement("audio"),i.id="sip-remote-audio",i.autoplay=!0,i.style.display="none",document.body.appendChild(i)),i.srcObject=s,i.play().catch(e=>{console.error("音频播放失败，需要用户交互触发",e)})}}handleSessionState(e,t,s){e.stateChange.addListener(t=>{switch(t){case K.Established:clearTimeout(this.callTimeoutTimer),this.activeSession=e,this.attachRemoteAudio(e);break;case K.Terminating:break;case K.Terminated:this.activeSession=null,clearTimeout(this.callTimeoutTimer);case K.Establishing:}})}handleIncomingCall(e){this.incomingInvitation=e,this.handleSessionState(e,!1);const{soft_device_auto_answer:t,auto_answer_time:s}=pi.agentInfo,i=dt.get("direction"),r=1===t;if(i===tt.OUTGOING)this.answerCall();else if(r&&i===tt.INCOMING){const e=Number(s)||0;e>0?this.autoAnswerTimer=setTimeout(()=>{this.answerCall(),this.autoAnswerTimer=null},e):this.answerCall()}}async makeCall(e){if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");if(!this.userAgent)throw dt.updateIsCalling(!1),dt.updateDirection(null),new Error("SIP客户端未初始化");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING);const t=Xe.makeURI(`sip:${e}@${this.config.server}`);if(!t)throw new Error("无效的被叫号码");const s=new Z(this.userAgent,t);this.handleSessionState(s,!0,e);try{this.activeSession=s,await s.invite(),this.config.callTimeout&&(this.callTimeoutTimer=setTimeout(()=>{s.state!==K.Established&&(this.hangup(),this.eventCallback?.({type:"error",data:{message:"呼叫超时未接通"}}))},this.config.callTimeout))}catch(e){this.eventCallback?.({type:"error",data:{message:"呼叫失败",detail:e}}),dt.updateIsCalling(!1),dt.updateDirection(null)}}async answerCall(){if(!this.incomingInvitation)throw new Error("无来电可接听");this.autoAnswerTimer&&(clearTimeout(this.autoAnswerTimer),this.autoAnswerTimer=null);try{console.log((new Date).toLocaleString()),await this.incomingInvitation.accept(),console.log((new Date).toLocaleString()),this.activeSession=this.incomingInvitation,this.incomingInvitation=null}catch(e){this.eventCallback?.({type:st.WEB_RTC_ANSWER_FAILED,data:{detail:e}})}}async rejectInCall(){if(this.incomingInvitation)try{await this.incomingInvitation.reject(),this.incomingInvitation=null,dt.updateDirection(null),dt.updateIsCalling(!1),clearTimeout(this.callTimeoutTimer)}catch(e){this.eventCallback?.({type:"error",data:{message:"拒接失败",detail:e}})}}sendDTMF(e){if(!this.activeSession)throw new Error("当前没有活跃的通话");const t=this.activeSession.sessionDescriptionHandler;t&&"function"==typeof t.sendDtmf?(t.sendDtmf(e),this.eventCallback?.({type:st.WEB_RTC_SEND_DTMF,data:{tone:e}})):console.warn("DTMF发送不支持或未初始化")}async hangup(){if(this.activeSession){clearTimeout(this.callTimeoutTimer);const e=this.activeSession;if(!e)return;const t=e.state;try{t===K.Established?await e.bye():t===K.Establishing&&(e instanceof Z?await e.cancel():e instanceof J&&await e.reject()),clearTimeout(this.callTimeoutTimer)}catch(e){console.error("挂断失败",e)}finally{this.activeSession=null}}}async rejectOutCall(){this.activeSession instanceof J&&(await this.activeSession.reject(),this.activeSession=null)}async destroy(){if(clearTimeout(this.callTimeoutTimer),this.activeSession&&await this.hangup(),this.registerer){try{await this.registerer.unregister()}catch(e){console.warn("注销失败",e)}this.registerer=null}this.userAgent&&(await this.userAgent.stop(),this.userAgent=null)}async reconnect(){if(!pi.isRtcReconnecting){pi.isRtcReconnecting=!0;try{await this.destroy(),await this.start(),console.log("重连成功"),this.isOffline=!1}catch(e){console.error("重连失败",e)}finally{pi.isRtcReconnecting=!1}}}async getNetworkStats(){if(this.activeSession){const e=this.activeSession.sessionDescriptionHandler?.peerConnection;if(!e)return null;const t=await e.getStats(),s={};return t.forEach(e=>{"candidate-pair"===e.type&&"succeeded"===e.state&&null!=e.currentRoundTripTime&&(s.rtt=+(1e3*e.currentRoundTripTime).toFixed(2)),"inbound-rtp"===e.type&&"audio"===e.kind&&(s.jitter=+(1e3*e.jitter).toFixed(2),s.packetsLost=e.packetsLost,s.packetsReceived=e.packetsReceived,e.bytesReceived&&e.timestamp&&(s.recvBitrate=+(e.bytesReceived/1024).toFixed(2))),"outbound-rtp"===e.type&&"audio"===e.kind&&(s.packetsSent=e.packetsSent,e.bytesSent&&e.timestamp&&(s.sendBitrate=+(e.bytesSent/1024).toFixed(2))),"codec"===e.type&&e.mimeType&&(s.codec=e.mimeType)}),{...s,rtt:s?.rtt||40}}try{const e=Date.now();await ui(`${ci}/config/ping`,{});const t=Date.now();return{rtt:t-e||1}}catch(e){console.log(e)}}}const vi={statusColor:{[et.IDLE]:"#1D92E9",[et.BUSY]:"#F5212D",[et.OFFLINE]:"#8c8c8c",[et.RINGING]:"#e9b91d"}},wi=["call_number"],yi=[],bi=["hangup"],Ti=["hold","hangup","unhold","mute","unmute","transfer","consult","satisfaction","dtmf"],Si=["consult_transfer"],Ci=["hangup"],Ei=["answer","reject"],Ai=["hangup","consult","transfer","hold","unhold","mute","unmute","satisfaction","dtmf"];let _i=class extends zs{static{this.styles=Yt`
     .timer-text {
       width: 70px;
       font-size: 14px;
@@ -658,16 +658,16 @@ const Zs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
                     </div>`}
               </div>
             </my-modal-wrapper>
-          `;Ws(i,this.modalRoot)}})}catch(e){oi(e)}}getActionConfigs(){const{show_satisfaction:e}=pi.agentInfo,t=dt.get("isHold"),s=dt.get("isMuted"),i=dt.get("actionConfigs").filter(i=>(0!==e||"satisfaction"!==i)&&(!(!t&&"unhold"===i)&&((!t||"hold"!==i)&&((!s||"mute"!==i)&&!(!s&&"unmute"===i)))));return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"}].filter(({type:e})=>i.includes(e))}async render(){const{displayText:e,answerDevice:t}=dt.getState(),{default_device:s,answer_devices:i,show_satisfaction:r}=pi.agentInfo,n=(i||"").split(","),o=this.getActionConfigs(),a={...vi},{statusColor:c}=a,h=document.querySelector("head");if(h){const e=Ds`
+          `;Ws(i,this.modalRoot)}})}catch(e){oi(e)}}getActionConfigs(){const{show_satisfaction:e}=pi.agentInfo,t=dt.get("isHold"),s=dt.get("isMuted"),i=dt.get("actionConfigs").filter(i=>(0!==e||"satisfaction"!==i)&&(!(!t&&"unhold"===i)&&((!t||"hold"!==i)&&((!s||"mute"!==i)&&!(!s&&"unmute"===i)))));return[{render:this.renderCallPopover,type:"call_number"},{render:this.renderAnswer,type:"answer"},{render:this.renderReject,type:"reject"},{render:this.renderHangup,type:"hangup"},{render:this.renderDialer,type:"dtmf"},{render:this.renderUnhold,type:"unhold"},{render:this.renderHold,type:"hold"},{render:this.renderMute,type:"mute"},{render:this.renderUnmute,type:"unmute"},{render:this.renderSatisfaction,type:"satisfaction"},{render:this.renderConsult,type:"consult"},{render:this.renderTransfer,type:"transfer"},{render:this.renderConsultTransfer,type:"consult_transfer"}].filter(({type:e})=>i.includes(e))}async render(){const{displayText:e}=dt.getState(),{default_device:t,answer_devices:s,show_satisfaction:i}=pi.agentInfo,r=(s||"").split(","),n=this.getActionConfigs(),o={...vi},{statusColor:a}=o,c=document.querySelector("head");if(c){const e=Ds`
         <style>
           .ysyt-phone-body {
-            background: ${c[this.statusParams.state]};
+            background: ${a[this.statusParams.state]};
           }
           .ysyt-action-body {
-            border-bottom: 1px solid ${c[this.statusParams.state]};
+            border-bottom: 1px solid ${a[this.statusParams.state]};
           }
         </style>
-      `;Ws(e,h)}const d=Ds`
+      `;Ws(e,c)}const h=Ds`
       <i class="ysyt icon-shang select-icon" style="${this.isOpenSelect?"display: block;":"display: none;"}"></i>
       <div
         class="ysyt-select"
@@ -684,30 +684,30 @@ const Zs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
             `)}
         </div>
       </div>
-    `,l=Ds`
+    `,d=Ds`
       <div id="ysyt-body">
         <div id="ysyt-devices-body">
           <my-select
             width="100px"
-            value="${String(s)}"
+            value="${String(t)}"
             placeholder=""
             @change=${e=>this.onChangeDevices(Number(e.detail.value))}
           >
-            ${n.includes("1")?Ds`
+            ${r.includes("1")?Ds`
                   <select-option value="1">
                     <div style="display: flex; align-items: center; gap: 8px;">
                       <img src="${"data:image/png;base64,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"}" width="16" alt="" /><span style="font-size: 14px">软电话</span>
                     </div>
                   </select-option>
                 `:""}
-            ${n.includes("2")?Ds`
+            ${r.includes("2")?Ds`
                   <select-option value="2">
                     <div style="display: flex; align-items: center; gap: 8px;">
                       <img src="${"data:image/png;base64,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"}" width="16" alt="" /><span style="font-size: 14px">手机模式</span>
                     </div>
                   </select-option>
                 `:""}
-            ${n.includes("3")?Ds`
+            ${r.includes("3")?Ds`
                   <select-option value="3">
                     <div style="display: flex; align-items: center; gap: 8px;">
                       <img src="${"data:image/png;base64,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"}" width="16" alt="" /><span style="font-size: 14px">SIP话机</span>
@@ -727,14 +727,14 @@ const Zs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
       <span>${t}</span>
     `:void 0)(this.statusParams)}
                   <i class="ysyt icon-xia"></i>
-                  ${d}
+                  ${h}
                 `}
           </div>
           <timer-component id="my-timer"></timer-component>
         </div>
-        <div class="ysyt-action-body">${o.map(e=>e.render())}</div>
+        <div class="ysyt-action-body">${n.map(e=>e.render())}</div>
       </div>
-    `;Ws(l,this.container)}async renderRtt(e){const{outCallIsAnswer:t}=dt.getState(),s=e?.rtt||500,i=Ds`
+    `;Ws(d,this.container)}async renderRtt(e){const{outCallIsAnswer:t}=dt.getState(),s=e?.rtt||500,i=Ds`
       <my-popover triggerType="hover">
         <div slot="trigger" id="wifi-body">
           ${s>=250?Ds`<img src="${"data:image/png;base64,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"}" alt="" />`:""}
@@ -774,4 +774,4 @@ const Zs=e=>(t,s)=>{void 0!==s?s.addInitializer(()=>{customElements.define(e,t)}
               `:""}
         </div>
       </my-popover>
-    `;Ws(i,this.rttHTML)}}const Pi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class Oi{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let qi=null;class Li{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Ni,this.initWebSocket()}static getInstance(e){if(!qi){if(!e)throw new Error("WebSocket 尚未初始化");qi=new Li(e)}return qi}stateIdleChange(){const{state:e}=pi.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){pi.sessionId="";const{post_call_process_time:e}=pi.agentInfo,t=e||0;pi.autoStateTimer&&(clearTimeout(pi.autoStateTimer),pi.autoStateTimer=null),t>0?pi.autoStateTimer=setTimeout(()=>{pi.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;pi.stateObject={state:e,state_name:t},ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),pi.sessionId=i.session_id,dt.updateActionConfigs(bi)),s===rt.OUT_CALL_END&&(0===i.device_type||1===i.device_type?(this.putAgentState(),dt.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(dt.get("direction")===tt.CONSULT?(dt.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):dt.get("isCalling")&&(dt.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),dt.updateActionConfigs(Ti)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),dt.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),dt.updateOutCallIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ti)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),dt.updateDisplayText(ot.AGENT_RINGING),dt.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CONSULTING),dt.updateActionConfigs(Si)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ti)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),dt.updateIsCalling(!0),dt.updateDirection(tt.CONSULT),dt.updateDisplayText(ot.CONSULT_CALL_IN),dt.updateActionConfigs(Ei),pi.enableBrowserAlert&&Oi.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(pi.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ci)),s===rt.MUTE&&(0===r?(dt.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(dt.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),dt.updateActionConfigs(Ai),dt.updateIncomingIsAnswer(!0),dt.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(pi.sessionId=i.session_id,dt.updateIsCalling(!0),dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),dt.updateActionConfigs(Ei),pi.enableBrowserAlert&&Oi.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(dt.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),dt.updateActionConfigs(Ai),dt.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&(ct.emit(it.INCOMING_CALL_END),dt.reset(),dt.updateActionConfigs(wi),this.putAgentState()),0!==s&&Pi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){qi&&(qi.close(),qi=null)}static __internalSend(e){if(!qi)throw new Error("WebSocket 尚未初始化");qi.sendMessage(e)}}return class{#e=null;#t=new Ni;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();fi.updateRttObject(e)},2e3),Oi.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=dt.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=pi.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new mi({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;di=t||"https://aicc-api.yescloudy.com",li=s,gi=i;const c=Ft(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=pi.agentInfo;l===et.IDLE?(dt.updateActionConfigs(wi),pi.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(dt.updateActionConfigs(yi),pi.stateObject={state:l,state_name:"忙碌"}),Li.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),dt.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Hi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),pi.enableBrowserAlert=n,n&&Oi.requestPermission()}catch(e){this.#i&&oi("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=dt.get("isCalling"),t=pi.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=dt.get("isHold"),{sessionId:t}=pi;if(t){if(e)throw new Error("当前已处于保持状态");Li.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),dt.updateDisplayText(ot.HOLD),dt.updateIsHold(!0)}}#d(){const{isHold:e}=dt.getState(),{sessionId:t}=pi;if(t){if(!e)throw new Error("当前未处于保持状态");Li.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),dt.updateDisplayText(""),dt.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=dt.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#g(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=dt.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#u():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=dt.getState(),n=pi.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Li.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#u(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=dt.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING),Li.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=dt.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!dt.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=pi.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Li.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=pi.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Li.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=dt.get("consultIsAnswer"),t=pi.sessionId;if(!dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Li.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),Pi.off("ws-message",this.#a),Li.__internalClose(),this.offAll(),this.#r?.()}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#g.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}}});
+    `;Ws(i,this.rttHTML)}}const Pi=new class{constructor(){this.events={}}on(e,t){this.events[e]=this.events[e]||[],this.events[e].push(t)}off(e,t){this.events[e]=(this.events[e]||[]).filter(e=>e!==t)}emit(e,...t){(this.events[e]||[]).forEach(e=>e(...t))}};class Oi{static requestPermission(){"Notification"in window&&"default"===Notification.permission&&Notification.requestPermission()}static async requestMediaPermissions(){try{const e=await navigator.mediaDevices.enumerateDevices();if(e.some(e=>"audioinput"===e.kind&&""!==e.label))return console.log("已授权麦克风权限，无需再次获取"),null;const t=await navigator.mediaDevices.getUserMedia({audio:!0});return console.log("获取音频权限成功"),t}catch(e){return console.warn("获取音频权限失败:",e),null}}static show(e,t,s){if("Notification"in window&&"granted"===Notification.permission){const i=new Notification(e,{body:t,tag:"xy-global-notification",renotify:!0});i.onclick=()=>{window.focus(),i.close(),s?.()},setTimeout(()=>i.close(),5e3)}}static async checkMediaPermissions(){try{return(await navigator.mediaDevices.enumerateDevices()).some(e=>"audioinput"===e.kind&&""!==e.label)}catch(e){return console.warn("无法检查设备权限:",e),!1}}}let qi=null;class Li{constructor(e){this.url=e,this.ws=null,this.heartbeatWorker=null,this.reconnectDelay=3e3,this.manualClose=!1,this.apiClient=new Ni,this.initWebSocket()}static getInstance(e){if(!qi){if(!e)throw new Error("WebSocket 尚未初始化");qi=new Li(e)}return qi}stateIdleChange(){const{state:e}=pi.stateObject;e!==et.IDLE&&this.apiClient.changeState({data:{state:et.IDLE,state_name:"空闲"}})}putAgentState(){pi.sessionId="";const{post_call_process_time:e}=pi.agentInfo,t=e||0;pi.autoStateTimer&&(clearTimeout(pi.autoStateTimer),pi.autoStateTimer=null),t>0?pi.autoStateTimer=setTimeout(()=>{pi.autoStateTimer=null,this.stateIdleChange()},t):this.stateIdleChange()}initWebSocket(){this.ws=new WebSocket(this.url),this.ws.onopen=()=>{this.sendMessage({type:0}),this.startHeartbeat()},this.ws.onmessage=e=>{const t=JSON.parse(e.data),{type:s,data:i,code:r,msg:n}=t;if(0!==s&&console.warn(s),s===rt.OUT_CALL&&0!==r&&(ct.emit(it.OUT_FAILED,n),this.stateIdleChange()),s===rt.AGENT_STATE){const{state:e,state_name:t}=i;pi.stateObject={state:e,state_name:t},ct.emit(it.AGENT_STATE,{state:e,state_name:t})}s===rt.OUT_CALL_INCOMING_CALL&&(ct.emit(it.OUT_INCOMING_CALL,i),pi.sessionId=i.session_id,dt.updateActionConfigs(bi)),s===rt.OUT_CALL_END&&(0===i.device_type||1===i.device_type?(this.putAgentState(),dt.reset(),ct.emit(it.OUT_HANGUP,i)):2===i.device_type&&(dt.get("direction")===tt.CONSULT?(dt.reset(),ct.emit(it.OUR_SIDE_CONSULT_HANGUP,i),this.putAgentState()):dt.get("isCalling")&&(dt.updateDisplayText(ot.CALLING),ct.emit(it.OTHER_SIDE_CONSULT_HANGUP,i),dt.updateActionConfigs(Ti)))),s===rt.OUT_CALL_RINGING&&(ct.emit(it.OUT_RINGING,i),dt.updateDisplayText(ot.RINGING)),s===rt.OUT_CALL_ANSWER&&(ct.emit(it.OUT_OFF_ANSWER,i),dt.updateOutCallIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ti)),s===rt.CONSULT_RINGING&&(ct.emit(it.CONSULT_RINGING,i),dt.updateDisplayText(ot.AGENT_RINGING),dt.updateActionConfigs([])),s===rt.CONSULT_ANSWER&&(ct.emit(it.CONSULT_OFF_HOOK,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CONSULTING),dt.updateActionConfigs(Si)),s===rt.CONSULT_FAIL&&(ct.emit(it.CONSULT_FAILED),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ti)),s===rt.CONSULT_CALL_IN&&(ct.emit(it.CONSULT_INCOMING,i),dt.updateIsCalling(!0),dt.updateDirection(tt.CONSULT),dt.updateDisplayText(ot.CONSULT_CALL_IN),dt.updateActionConfigs(Ei),pi.enableBrowserAlert&&Oi.show("📞 咨询来电",`坐席 [${i.agent_name}] 正在咨询...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{agent_mane:i.agent_name})})),s===rt.CONSULT_CALL_IN_SUCCESS&&(pi.sessionId=i.session_id,ct.emit(it.CONSULT_CALL_IN_SUCCESS,i),dt.updateConsultIsAnswer(!0),dt.updateDisplayText(ot.CALLING),dt.updateActionConfigs(Ci)),s===rt.MUTE&&(0===r?(dt.updateIsMuted(!0),ct.emit(it.MUTE_SUCCESS)):ct.emit(it.MUTE_FAILED,n)),s===rt.UNMUTE&&(0===r?(dt.updateIsMuted(!1),ct.emit(it.UNMUTE_SUCCESS)):ct.emit(it.UNMUTE_FAILED,n)),s===rt.CONSULT_TRANSFER&&(0===r?ct.emit(it.CONSULT_TRANSFER_SUCCESS):ct.emit(it.CONSULT_TRANSFER_FAILED,n)),s===rt.CONSULT_TRANSFER_FAILED&&ct.emit(it.CONSULT_TRANSFER_FAILED,i.status),s===rt.CONSULT_TRANSFER_OFF_HOOK&&(dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.CALLING),ct.emit(it.CONSULT_TRANSFER_OFF_HOOK),dt.updateActionConfigs(Ai),dt.updateIncomingIsAnswer(!0),dt.updateConsultIsAnswer(!1)),s===rt.INCOMING_CALL&&(pi.sessionId=i.session_id,dt.updateIsCalling(!0),dt.updateDirection(tt.INCOMING),dt.updateDisplayText(ot.INCOMING_CALL),ct.emit(it.INCOMING_CALL,{customer_phone:i.customer_phone}),dt.updateActionConfigs(Ei),pi.enableBrowserAlert&&Oi.show("📞 客户来电",`客户 [${i.customer_phone}] 正在呼入...`,()=>{ct.emit(nt.NOTIFICATION_CLICK,{customer_phone:i.customer_phone})})),s===rt.INCOMING_CALL_OFF_HOOK&&(dt.updateIncomingIsAnswer(!0),ct.emit(it.INCOMING_CALL_OFF_HOOK),dt.updateActionConfigs(Ai),dt.updateDisplayText(ot.CALLING)),s===rt.INCOMING_CALL_END&&(ct.emit(it.INCOMING_CALL_END),dt.reset(),dt.updateActionConfigs(wi),this.putAgentState()),0!==s&&Pi.emit("ws-message",t)},this.ws.onclose=()=>{this.stopHeartbeat(),this.manualClose||setTimeout(()=>this.initWebSocket(),this.reconnectDelay)},this.ws.onerror=()=>{this.ws?.close()}}startHeartbeat(){const e=new Blob(["\n      let timer;\n      self.onmessage = function (e) {\n        if (e.data === 'start') {\n          timer = setInterval(() => {\n            self.postMessage('heartbeat');\n          }, 14000);\n        } else if (e.data === 'stop') {\n          clearInterval(timer);\n        }\n      };\n    "],{type:"application/javascript"}),t=URL.createObjectURL(e);this.heartbeatWorker=new Worker(t),this.heartbeatWorker.onmessage=()=>{this.sendMessage({type:0})},this.heartbeatWorker.postMessage("start")}stopHeartbeat(){this.heartbeatWorker&&(this.heartbeatWorker.postMessage("stop"),this.heartbeatWorker.terminate(),this.heartbeatWorker=null)}sendMessage(e){this.ws?.readyState===WebSocket.OPEN?this.ws.send(JSON.stringify(e)):console.warn("WebSocket 未连接，消息未发送")}close(){this.manualClose=!0,this.stopHeartbeat(),this.ws?.close()}static __internalClose(){qi&&(qi.close(),qi=null)}static __internalSend(e){if(!qi)throw new Error("WebSocket 尚未初始化");qi.sendMessage(e)}}return class{#e=null;#t=new Ni;#s=null;#i=!1;#r;constructor(){clearInterval(this.#s),this.#s=setInterval(async()=>{const e=await this.#n();fi.updateRttObject(e)},2e3),Oi.requestMediaPermissions(),window.addEventListener("beforeunload",()=>{this.destroy()}),this.#r=dt.subscribeKey("answerDevice",e=>{1===e&&this.initWebRtc()})}async initWebRtc(){const e=pi.agentInfo.sip_account_list.find(e=>1===e.device_type);if(e){const t=e.sip_register_addr;this.#e=new mi({server:t.split(":")[0],user:e.sip_account,password:e.sip_password,webSocket:`wss://${t}`,callTimeout:3e4},this.#o),await this.#e.start()}}async init({actionNodeParams:e,url:t,appKey:s,appSecret:i,agentNo:r,enableBrowserAlert:n}){try{const{viewHtmlElement:o,rttHTML:a}=e;di=t||"https://aicc-api.yescloudy.com",li=s,gi=i;const c=Ft(s,i);await this.#t._agentLogin(r);const{agent_no:h,current_answer_device:d,init_state:l}=pi.agentInfo;l===et.IDLE?(dt.updateActionConfigs(wi),pi.stateObject={state:l,state_name:"空闲"}):l===et.BUSY&&(dt.updateActionConfigs(yi),pi.stateObject={state:l,state_name:"忙碌"}),Li.getInstance(`ws://112.90.183.54:8719/api/v1/ws/call/${h}?Authorization=${c}`),dt.updateAnswerDevice(d),1===d&&await this.initWebRtc(),e&&o&&(this.#i=!0,new Hi({container:o,rttHTML:a,statusParams:{state:et.IDLE,statusName:"空闲"}},this)),pi.enableBrowserAlert=n,n&&Oi.requestPermission()}catch(e){this.#i&&oi("初始化失败"),console.log(e)}}#o=e=>{const{type:t,data:s}=e;ct.emit(t,s)};#a=e=>{};on(e,t){return ct.on(e,t),this}off(e,t){ct.off(e,t)}offAll(){ct.clearAllListeners()}#c(){if(!this.#e)throw new Error("请先初始化SDK");const e=dt.get("isCalling"),t=pi.sessionId;if(!e)throw new Error("当前没有通话");if(!t)throw new Error("sessionId不存在")}#h(){const e=dt.get("isHold"),{sessionId:t}=pi;if(t){if(e)throw new Error("当前已处于保持状态");Li.__internalSend({type:rt.CALL_HOLD,data:{session_id:t}}),dt.updateDisplayText(ot.HOLD),dt.updateIsHold(!0)}}#d(){const{isHold:e}=dt.getState(),{sessionId:t}=pi;if(t){if(!e)throw new Error("当前未处于保持状态");Li.__internalSend({type:rt.CALL_UNHOLD,data:{session_id:t}}),dt.updateDisplayText(""),dt.updateIsHold(!1)}}#l(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t}=dt.getState();if(!t)throw new Error("当前没有通话");this.#e.sendDTMF(e)}#g(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e,direction:t,outCallIsAnswer:s}=dt.getState();if(!e)throw new Error("当前没有通话");s||(t===tt.INCOMING?this.#u():t===tt.OUTGOING&&this.#p())}async#f(e){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:t,outCallIsAnswer:s,consultIsAnswer:i,incomingIsAnswer:r}=dt.getState(),n=pi.sessionId;if(i)throw new Error("当前正在咨询");if(!(t||s||r))throw new Error("当前没有通话");if(!n)throw new Error("sessionId不存在");Li.__internalSend({type:rt.CONSULT_REQUEST,data:{session_id:n,consultation_agent_no:e}})}async#m(){if(1!==dt.get("answerDevice"))throw new Error("当前设备不支持此功能");if(!this.#e)throw new Error("请先初始化SDK");await this.#e.answerCall()}async#u(){if(!this.#e)throw new Error("请先初始化SDK");const{isCalling:e}=dt.getState();if(!e)throw new Error("当前没有通话");await this.#e.rejectInCall()}async#v(e){if(!this.#e)throw new Error("请先初始化SDK");if(dt.getState().isCalling)throw new Error("正在呼叫中，请勿重复点击");dt.updateIsCalling(!0),dt.updateDirection(tt.OUTGOING),Li.__internalSend({type:rt.OUT_CALL,data:{customer_phone:e}})}async#p(){const{isCalling:e}=dt.getState();if(!this.#e)throw new Error("请先初始化SDK");if(!e)throw new Error("当前没有通话");await this.#e.rejectOutCall()}async#w(){if(!this.#e)throw new Error("请先初始化SDK");if(!dt.get("isCalling"))throw new Error("当前没有通话");await this.#e.hangup()}#y(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=pi.sessionId;if(t)throw new Error("当前未处于静音状态");if(!e.includes("mute"))throw new Error("当前状态请勿调用静音");Li.__internalSend({type:rt.MUTE,data:{session_id:s}})}#b(){this.#c();const e=dt.get("actionConfigs"),t=dt.get("isMuted"),s=pi.sessionId;if(!t)throw new Error("当前未处于未静音状态");if(!e.includes("unmute"))throw new Error("当前状态请勿调用静音");Li.__internalSend({type:rt.UNMUTE,data:{session_id:s}})}#T(){this.#c();const e=dt.get("consultIsAnswer"),t=pi.sessionId;if(!dt.get("actionConfigs").includes("consult_transfer"))throw new Error("当前状态请勿调用咨询转移");if(!e)throw new Error("当前未处于咨询中");Li.__internalSend({type:rt.CONSULT_TRANSFER,data:{session_id:t}})}async destroyRtc(){await(this.#e?.destroy())}destroy(){this.destroyRtc(),clearInterval(this.#s),Pi.off("ws-message",this.#a),Li.__internalClose(),this.offAll(),this.#r?.()}async#n(){return this.#e?this.#e.getNetworkStats():{}}get call_api(){return this.#i?{answerCall:this.#m.bind(this),makeCall:this.#v.bind(this),cancelCall:this.#g.bind(this),hangup:this.#w.bind(this),sendDTMF:this.#l.bind(this),holdCall:this.#h.bind(this),unholdCall:this.#d.bind(this),consultCall:async e=>{try{await this.#f(e)}catch(e){throw console.warn(e),e}},consultTransfer:this.#T.bind(this),mute:this.#y.bind(this),unmute:this.#b.bind(this)}:{}}get agent_api(){return this.#i?{changeDevice:this.#t.changeDevice.bind(this.#t),changeState:this.#t.changeState.bind(this.#t),getIdleAgentList:e=>this.#t.getIdleAgentList(e),getAgentState:e=>this.#t.getAgentState(e)}:{}}}});

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "ysyt-agent-sdk",
-  "version": "1.0.15",
+  "version": "1.0.17",
   "main": "dist/ysyt-agent-sdk.cjs.js",
   "module": "dist/ysyt-agent-sdk.esm.js",
   "types": "dist/index.d.ts",