wiil-core-js 0.0.82
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/LICENSE +21 -0
- package/README.md +174 -0
- package/dist/core/account/index.d.ts +7 -0
- package/dist/core/account/index.js +23 -0
- package/dist/core/account/organization.schema.d.ts +118 -0
- package/dist/core/account/organization.schema.js +91 -0
- package/dist/core/account/project.schema.d.ts +121 -0
- package/dist/core/account/project.schema.js +102 -0
- package/dist/core/account/supported-business-verticals.d.ts +8 -0
- package/dist/core/account/supported-business-verticals.js +23 -0
- package/dist/core/assistant-setups/assistant-setup-result.schema.d.ts +115 -0
- package/dist/core/assistant-setups/assistant-setup-result.schema.js +17 -0
- package/dist/core/assistant-setups/base-assistant-setup.schema.d.ts +61 -0
- package/dist/core/assistant-setups/base-assistant-setup.schema.js +29 -0
- package/dist/core/assistant-setups/index.d.ts +4 -0
- package/dist/core/assistant-setups/index.js +21 -0
- package/dist/core/assistant-setups/phone-assistant-setup.schema.d.ts +63 -0
- package/dist/core/assistant-setups/phone-assistant-setup.schema.js +14 -0
- package/dist/core/assistant-setups/web-assitant-setup.schema.d.ts +56 -0
- package/dist/core/assistant-setups/web-assitant-setup.schema.js +17 -0
- package/dist/core/base.schema.d.ts +34 -0
- package/dist/core/base.schema.js +36 -0
- package/dist/core/business-mgt/appointment-additional-info.schema.d.ts +63 -0
- package/dist/core/business-mgt/appointment-additional-info.schema.js +53 -0
- package/dist/core/business-mgt/appointment-field-config.schema.d.ts +251 -0
- package/dist/core/business-mgt/appointment-field-config.schema.js +49 -0
- package/dist/core/business-mgt/bookings.shared.schema.d.ts +47 -0
- package/dist/core/business-mgt/bookings.shared.schema.js +60 -0
- package/dist/core/business-mgt/business-location.schema.d.ts +327 -0
- package/dist/core/business-mgt/business-location.schema.js +176 -0
- package/dist/core/business-mgt/customer-management/customer-group.schema.d.ts +87 -0
- package/dist/core/business-mgt/customer-management/customer-group.schema.js +53 -0
- package/dist/core/business-mgt/customer-management/customer.schema.d.ts +156 -0
- package/dist/core/business-mgt/customer-management/customer.schema.js +93 -0
- package/dist/core/business-mgt/customer-management/index.d.ts +7 -0
- package/dist/core/business-mgt/customer-management/index.js +23 -0
- package/dist/core/business-mgt/customer-management/shipping-address.schema.d.ts +112 -0
- package/dist/core/business-mgt/customer-management/shipping-address.schema.js +79 -0
- package/dist/core/business-mgt/customer.schema.d.ts +111 -0
- package/dist/core/business-mgt/customer.schema.js +73 -0
- package/dist/core/business-mgt/discount-rule.schema.d.ts +183 -0
- package/dist/core/business-mgt/discount-rule.schema.js +108 -0
- package/dist/core/business-mgt/index.d.ts +16 -0
- package/dist/core/business-mgt/index.js +38 -0
- package/dist/core/business-mgt/menu-config.schema.d.ts +165 -0
- package/dist/core/business-mgt/menu-config.schema.js +86 -0
- package/dist/core/business-mgt/menu-management/index.d.ts +11 -0
- package/dist/core/business-mgt/menu-management/index.js +27 -0
- package/dist/core/business-mgt/menu-management/menu-catalog.schema.d.ts +386 -0
- package/dist/core/business-mgt/menu-management/menu-catalog.schema.js +58 -0
- package/dist/core/business-mgt/menu-management/menu-config.schema.d.ts +301 -0
- package/dist/core/business-mgt/menu-management/menu-config.schema.js +169 -0
- package/dist/core/business-mgt/menu-management/menu-item-variant.schema.d.ts +143 -0
- package/dist/core/business-mgt/menu-management/menu-item-variant.schema.js +86 -0
- package/dist/core/business-mgt/menu-management/menu-pricing-rule.schema.d.ts +239 -0
- package/dist/core/business-mgt/menu-management/menu-pricing-rule.schema.js +117 -0
- package/dist/core/business-mgt/menu-management/menu-set.schema.d.ts +420 -0
- package/dist/core/business-mgt/menu-management/menu-set.schema.js +283 -0
- package/dist/core/business-mgt/menu-management/menu.order.schema.d.ts +654 -0
- package/dist/core/business-mgt/menu-management/menu.order.schema.js +204 -0
- package/dist/core/business-mgt/menu-management/modifier.schema.d.ts +585 -0
- package/dist/core/business-mgt/menu-management/modifier.schema.js +341 -0
- package/dist/core/business-mgt/menu.order.schema.d.ts +335 -0
- package/dist/core/business-mgt/menu.order.schema.js +149 -0
- package/dist/core/business-mgt/order.schema.d.ts +222 -0
- package/dist/core/business-mgt/order.schema.js +205 -0
- package/dist/core/business-mgt/pricing-rule.shared.schema.d.ts +56 -0
- package/dist/core/business-mgt/pricing-rule.shared.schema.js +68 -0
- package/dist/core/business-mgt/product-config.schema.d.ts +177 -0
- package/dist/core/business-mgt/product-config.schema.js +106 -0
- package/dist/core/business-mgt/product-management/index.d.ts +12 -0
- package/dist/core/business-mgt/product-management/index.js +28 -0
- package/dist/core/business-mgt/product-management/product-axis-binding.schema.d.ts +54 -0
- package/dist/core/business-mgt/product-management/product-axis-binding.schema.js +54 -0
- package/dist/core/business-mgt/product-management/product-config.schema.d.ts +1042 -0
- package/dist/core/business-mgt/product-management/product-config.schema.js +392 -0
- package/dist/core/business-mgt/product-management/product-display.schema.d.ts +548 -0
- package/dist/core/business-mgt/product-management/product-display.schema.js +80 -0
- package/dist/core/business-mgt/product-management/product-order.schema.d.ts +493 -0
- package/dist/core/business-mgt/product-management/product-order.schema.js +158 -0
- package/dist/core/business-mgt/product-management/product-pricing-rule.schema.d.ts +167 -0
- package/dist/core/business-mgt/product-management/product-pricing-rule.schema.js +68 -0
- package/dist/core/business-mgt/product-management/product-set.schema.d.ts +488 -0
- package/dist/core/business-mgt/product-management/product-set.schema.js +273 -0
- package/dist/core/business-mgt/product-management/product-variant-axis.schema.d.ts +156 -0
- package/dist/core/business-mgt/product-management/product-variant-axis.schema.js +98 -0
- package/dist/core/business-mgt/product-management/product-variant.schema.d.ts +219 -0
- package/dist/core/business-mgt/product-management/product-variant.schema.js +130 -0
- package/dist/core/business-mgt/product-order.schema.d.ts +326 -0
- package/dist/core/business-mgt/product-order.schema.js +153 -0
- package/dist/core/business-mgt/property-config.schema.d.ts +621 -0
- package/dist/core/business-mgt/property-config.schema.js +224 -0
- package/dist/core/business-mgt/property-inquiry.schema.d.ts +222 -0
- package/dist/core/business-mgt/property-inquiry.schema.js +112 -0
- package/dist/core/business-mgt/property-management/index.d.ts +6 -0
- package/dist/core/business-mgt/property-management/index.js +22 -0
- package/dist/core/business-mgt/property-management/property-config.schema.d.ts +1306 -0
- package/dist/core/business-mgt/property-management/property-config.schema.js +367 -0
- package/dist/core/business-mgt/property-management/property-inquiry.schema.d.ts +254 -0
- package/dist/core/business-mgt/property-management/property-inquiry.schema.js +131 -0
- package/dist/core/business-mgt/reservation-mgt/assignment/index.d.ts +3 -0
- package/dist/core/business-mgt/reservation-mgt/assignment/index.js +19 -0
- package/dist/core/business-mgt/reservation-mgt/assignment/reservation-rental-assignment.schema.d.ts +139 -0
- package/dist/core/business-mgt/reservation-mgt/assignment/reservation-rental-assignment.schema.js +90 -0
- package/dist/core/business-mgt/reservation-mgt/assignment/reservation-room-assignment.schema.d.ts +104 -0
- package/dist/core/business-mgt/reservation-mgt/assignment/reservation-room-assignment.schema.js +70 -0
- package/dist/core/business-mgt/reservation-mgt/assignment/reservation-table-assignment.schema.d.ts +104 -0
- package/dist/core/business-mgt/reservation-mgt/assignment/reservation-table-assignment.schema.js +72 -0
- package/dist/core/business-mgt/reservation-mgt/index.d.ts +14 -0
- package/dist/core/business-mgt/reservation-mgt/index.js +31 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-floor-plan-definition.schema.d.ts +180 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-floor-plan-definition.schema.js +75 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-maintenance-block.schema.d.ts +91 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-maintenance-block.schema.js +57 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-rental.schema.d.ts +334 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-rental.schema.js +179 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-room.schema.d.ts +195 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-room.schema.js +106 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-section.schema.d.ts +402 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-section.schema.js +198 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-settings.schema.d.ts +229 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-settings.schema.js +127 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-slot-query.schema.d.ts +382 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-slot-query.schema.js +322 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-table-layout.schema.d.ts +123 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-table-layout.schema.js +83 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-table.schema.d.ts +167 -0
- package/dist/core/business-mgt/reservation-mgt/reservation-table.schema.js +84 -0
- package/dist/core/business-mgt/reservation-mgt/reservation.schema.d.ts +0 -0
- package/dist/core/business-mgt/reservation-mgt/reservation.schema.js +153 -0
- package/dist/core/business-mgt/reservation-mgt/resource/index.d.ts +4 -0
- package/dist/core/business-mgt/reservation-mgt/resource/index.js +20 -0
- package/dist/core/business-mgt/reservation-mgt/resource/reservation-resource-category.schema.d.ts +157 -0
- package/dist/core/business-mgt/reservation-mgt/resource/reservation-resource-category.schema.js +76 -0
- package/dist/core/business-mgt/reservation-mgt/resource/reservation-resource-instance.schema.d.ts +137 -0
- package/dist/core/business-mgt/reservation-mgt/resource/reservation-resource-instance.schema.js +94 -0
- package/dist/core/business-mgt/reservation-mgt/resource/reservation-resource.schema.d.ts +713 -0
- package/dist/core/business-mgt/reservation-mgt/resource/reservation-resource.schema.js +363 -0
- package/dist/core/business-mgt/reservation-mgt/resource/resource-versioning.schema.d.ts +151 -0
- package/dist/core/business-mgt/reservation-mgt/resource/resource-versioning.schema.js +147 -0
- package/dist/core/business-mgt/reservation-resource.schema.d.ts +154 -0
- package/dist/core/business-mgt/reservation-resource.schema.js +100 -0
- package/dist/core/business-mgt/reservation.schema.d.ts +119 -0
- package/dist/core/business-mgt/reservation.schema.js +89 -0
- package/dist/core/business-mgt/service-appointment.schema.d.ts +105 -0
- package/dist/core/business-mgt/service-appointment.schema.js +69 -0
- package/dist/core/business-mgt/service-config.schema.d.ts +453 -0
- package/dist/core/business-mgt/service-config.schema.js +102 -0
- package/dist/core/business-mgt/service-management/appointment-additional-info.schema.d.ts +110 -0
- package/dist/core/business-mgt/service-management/appointment-additional-info.schema.js +78 -0
- package/dist/core/business-mgt/service-management/appointment-field-config.schema.d.ts +304 -0
- package/dist/core/business-mgt/service-management/appointment-field-config.schema.js +75 -0
- package/dist/core/business-mgt/service-management/business-service-config.schema.d.ts +1226 -0
- package/dist/core/business-mgt/service-management/business-service-config.schema.js +317 -0
- package/dist/core/business-mgt/service-management/index.d.ts +13 -0
- package/dist/core/business-mgt/service-management/index.js +29 -0
- package/dist/core/business-mgt/service-management/service-appointment.schema.d.ts +531 -0
- package/dist/core/business-mgt/service-management/service-appointment.schema.js +116 -0
- package/dist/core/business-mgt/service-management/service-person.schema.d.ts +122 -0
- package/dist/core/business-mgt/service-management/service-person.schema.js +66 -0
- package/dist/core/business-mgt/service-management/service-pricing-rule.schema.d.ts +221 -0
- package/dist/core/business-mgt/service-management/service-pricing-rule.schema.js +118 -0
- package/dist/core/business-mgt/service-management/service-provider.schema.d.ts +90 -0
- package/dist/core/business-mgt/service-management/service-provider.schema.js +54 -0
- package/dist/core/business-mgt/service-management/service-slot-query.schema.d.ts +90 -0
- package/dist/core/business-mgt/service-management/service-slot-query.schema.js +113 -0
- package/dist/core/business-mgt/service-management/service-time-off.schema.d.ts +121 -0
- package/dist/core/business-mgt/service-management/service-time-off.schema.js +95 -0
- package/dist/core/business-mgt/service-person.schema.d.ts +43 -0
- package/dist/core/business-mgt/service-person.schema.js +38 -0
- package/dist/core/business-mgt/tax-rule.schema.d.ts +161 -0
- package/dist/core/business-mgt/tax-rule.schema.js +90 -0
- package/dist/core/conversation/conversation-config.schema.d.ts +644 -0
- package/dist/core/conversation/conversation-config.schema.js +351 -0
- package/dist/core/conversation/conversation-message.schema.d.ts +307 -0
- package/dist/core/conversation/conversation-message.schema.js +275 -0
- package/dist/core/conversation/index.d.ts +12 -0
- package/dist/core/conversation/index.js +28 -0
- package/dist/core/conversation/outbound-call.schema.d.ts +209 -0
- package/dist/core/conversation/outbound-call.schema.js +116 -0
- package/dist/core/conversation/outbound-email.schema.d.ts +338 -0
- package/dist/core/conversation/outbound-email.schema.js +150 -0
- package/dist/core/conversation/outbound-sms.schema.d.ts +163 -0
- package/dist/core/conversation/outbound-sms.schema.js +85 -0
- package/dist/core/conversation/outbound-template.schema.d.ts +375 -0
- package/dist/core/conversation/outbound-template.schema.js +160 -0
- package/dist/core/conversation/translation-config.schema.d.ts +92 -0
- package/dist/core/conversation/translation-config.schema.js +88 -0
- package/dist/core/conversation/translation-conversation.schema.d.ts +469 -0
- package/dist/core/conversation/translation-conversation.schema.js +175 -0
- package/dist/core/index.d.ts +12 -0
- package/dist/core/index.js +30 -0
- package/dist/core/service-configuration/agent-config.schema.d.ts +236 -0
- package/dist/core/service-configuration/agent-config.schema.js +152 -0
- package/dist/core/service-configuration/base-agent-setup.d.ts +147 -0
- package/dist/core/service-configuration/base-agent-setup.js +123 -0
- package/dist/core/service-configuration/call-transfer-config.schema.d.ts +60 -0
- package/dist/core/service-configuration/call-transfer-config.schema.js +53 -0
- package/dist/core/service-configuration/deployment-config.schema.d.ts +522 -0
- package/dist/core/service-configuration/deployment-config.schema.js +271 -0
- package/dist/core/service-configuration/dynamic_setup/base-agent-setup.d.ts +130 -0
- package/dist/core/service-configuration/dynamic_setup/base-agent-setup.js +110 -0
- package/dist/core/service-configuration/dynamic_setup/index.d.ts +10 -0
- package/dist/core/service-configuration/dynamic_setup/index.js +26 -0
- package/dist/core/service-configuration/dynamic_setup/phone-agent-setup.d.ts +111 -0
- package/dist/core/service-configuration/dynamic_setup/phone-agent-setup.js +56 -0
- package/dist/core/service-configuration/dynamic_setup/web-agent-setup.d.ts +113 -0
- package/dist/core/service-configuration/dynamic_setup/web-agent-setup.js +55 -0
- package/dist/core/service-configuration/index.d.ts +17 -0
- package/dist/core/service-configuration/index.js +33 -0
- package/dist/core/service-configuration/instruction-config.schema.d.ts +183 -0
- package/dist/core/service-configuration/instruction-config.schema.js +139 -0
- package/dist/core/service-configuration/interaction-channels.schema.d.ts +469 -0
- package/dist/core/service-configuration/interaction-channels.schema.js +390 -0
- package/dist/core/service-configuration/knowledge.schema.d.ts +107 -0
- package/dist/core/service-configuration/knowledge.schema.js +106 -0
- package/dist/core/service-configuration/phone-config.schema.d.ts +206 -0
- package/dist/core/service-configuration/phone-config.schema.js +121 -0
- package/dist/core/service-configuration/phone-number.schema.d.ts +236 -0
- package/dist/core/service-configuration/phone-number.schema.js +211 -0
- package/dist/core/service-configuration/provisioning-config.d.ts +429 -0
- package/dist/core/service-configuration/provisioning-config.js +307 -0
- package/dist/core/service-configuration/support-llm.d.ts +95 -0
- package/dist/core/service-configuration/support-llm.js +76 -0
- package/dist/core/service-configuration/voice-language.schema.d.ts +200 -0
- package/dist/core/service-configuration/voice-language.schema.js +166 -0
- package/dist/core/type-definitions/account-definitions.d.ts +82 -0
- package/dist/core/type-definitions/account-definitions.js +88 -0
- package/dist/core/type-definitions/business-definitions.d.ts +394 -0
- package/dist/core/type-definitions/business-definitions.js +447 -0
- package/dist/core/type-definitions/conversation.type.definition.d.ts +223 -0
- package/dist/core/type-definitions/conversation.type.definition.js +236 -0
- package/dist/core/type-definitions/display-order.d.ts +154 -0
- package/dist/core/type-definitions/display-order.js +154 -0
- package/dist/core/type-definitions/dynamic-fields/field-definition.schema.d.ts +165 -0
- package/dist/core/type-definitions/dynamic-fields/field-definition.schema.js +97 -0
- package/dist/core/type-definitions/dynamic-fields/field-types.d.ts +49 -0
- package/dist/core/type-definitions/dynamic-fields/field-types.js +104 -0
- package/dist/core/type-definitions/dynamic-fields/index.d.ts +9 -0
- package/dist/core/type-definitions/dynamic-fields/index.js +25 -0
- package/dist/core/type-definitions/index.d.ts +10 -0
- package/dist/core/type-definitions/index.js +26 -0
- package/dist/core/type-definitions/knowledge-definitions.d.ts +30 -0
- package/dist/core/type-definitions/knowledge-definitions.js +37 -0
- package/dist/core/type-definitions/service-config.definitions.d.ts +112 -0
- package/dist/core/type-definitions/service-config.definitions.js +135 -0
- package/dist/core/validators/channel-validation.d.ts +19 -0
- package/dist/core/validators/channel-validation.js +40 -0
- package/dist/core/validators/index.d.ts +5 -0
- package/dist/core/validators/index.js +21 -0
- package/dist/index.d.ts +6 -0
- package/dist/index.js +24 -0
- package/dist/request/index.d.ts +5 -0
- package/dist/request/index.js +21 -0
- package/dist/request/models/index.d.ts +6 -0
- package/dist/request/models/index.js +22 -0
- package/dist/request/models/paginated-quest.schema.d.ts +33 -0
- package/dist/request/models/paginated-quest.schema.js +35 -0
- package/dist/request/models/paginated-result.schema.d.ts +124 -0
- package/dist/request/models/paginated-result.schema.js +94 -0
- package/package.json +43 -0
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import z from "zod";
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import { AgentRoleTemplateIdentifier, SupportedProprietor } from "../type-definitions";
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/**
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* @fileoverview Shared base schemas for dynamic AI assistant setup and model configuration.
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*
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*/
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name: z.ZodOptional<z.ZodNullable<z.ZodString>>;
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}, z.core.$strip>;
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* @property {TextBasedKnowledgeSource} [textKnowledgeSource] - New text knowledge source to create and associate
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* @property {string} [language] - Language ID (e.g., en, es, fr)
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* @property {string} [voice] - Voice ID for voice interactions
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* @property {SupportedProprietor} [providerType] - AI model provider type
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* @property {string} [providerModelId] - Specific model ID from the provider
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*/
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export declare const DynamicBaseAgentSetupSchema: z.ZodObject<{
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assistantName: z.ZodString;
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instructionConfigurationId: z.ZodOptional<z.ZodString>;
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role_template_identifier: z.ZodOptional<z.ZodEnum<typeof AgentRoleTemplateIdentifier>>;
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capabilities: z.ZodDefault<z.ZodOptional<z.ZodArray<z.ZodEnum<typeof import("../type-definitions").BusinessSupportServices>>>>;
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knowledgeSourceIds: z.ZodOptional<z.ZodArray<z.ZodString>>;
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textKnowledgeSource: z.ZodOptional<z.ZodObject<{
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name: z.ZodOptional<z.ZodNullable<z.ZodString>>;
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content: z.ZodString;
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}, z.core.$strip>>;
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language: z.ZodDefault<z.ZodOptional<z.ZodString>>;
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voice: z.ZodOptional<z.ZodString>;
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providerType: z.ZodOptional<z.ZodNullable<z.ZodEnum<typeof SupportedProprietor>>>;
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providerModelId: z.ZodOptional<z.ZodNullable<z.ZodString>>;
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}, z.core.$strip>;
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/**
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* Model configuration schema.
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*
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* @typedef {Object} DynamicModelConfiguration
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* @property {SupportedProprietor} providerType - AI model provider type
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* @property {string} providerModelId - Specific model ID from the provider
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*/
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export declare const DynamicModelConfigurationSchema: z.ZodObject<{
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providerType: z.ZodEnum<typeof SupportedProprietor>;
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providerModelId: z.ZodString;
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}, z.core.$strip>;
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/**
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* Speech-to-text model configuration schema.
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*
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* @typedef {Object} DynamicSTTModelConfiguration
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* @property {SupportedProprietor} providerType - AI model provider type
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* @property {string} providerModelId - Specific model ID from the provider
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* @property {string} [languageId] - Language ID for speech recognition
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*/
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export declare const DynamicSTTModelConfigurationSchema: z.ZodObject<{
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providerType: z.ZodEnum<typeof SupportedProprietor>;
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providerModelId: z.ZodString;
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languageId: z.ZodDefault<z.ZodOptional<z.ZodString>>;
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}, z.core.$strip>;
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/**
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* Text-to-speech model configuration schema.
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*
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* @typedef {Object} DynamicTTSModelConfiguration
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* @property {SupportedProprietor} providerType - AI model provider type
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* @property {string} providerModelId - Specific model ID from the provider
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* @property {string} [languageId] - Language ID for speech synthesis
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* @property {string} [voiceId] - Voice ID for speech output
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*/
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export declare const DynamicTTSModelConfigurationSchema: z.ZodObject<{
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providerType: z.ZodEnum<typeof SupportedProprietor>;
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providerModelId: z.ZodString;
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languageId: z.ZodDefault<z.ZodOptional<z.ZodString>>;
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voiceId: z.ZodOptional<z.ZodString>;
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}, z.core.$strip>;
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/**
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* Agent processing state schema for tracking long-running setup operations.
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*
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* @typedef {Object} DynamicAgentProcessingState
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* @property {string} status - Current processing status (pending, in_progress, completed, failed)
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* @property {number} progressPercentage - Progress percentage (0-100)
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* @property {string} [message] - Additional details about current state
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*/
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export declare const DynamicAgentProcessingStateSchema: z.ZodObject<{
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status: z.ZodEnum<{
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pending: "pending";
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completed: "completed";
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failed: "failed";
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in_progress: "in_progress";
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}>;
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progressPercentage: z.ZodNumber;
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message: z.ZodOptional<z.ZodString>;
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}, z.core.$strip>;
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/**
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* Agent setup result schema.
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* Extends BaseModelSchema to include id, createdAt, and updatedAt fields.
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*
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* @typedef {Object} DynamicAgentSetupResult
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* @property {Object} processingState - Real-time processing state for async operations
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* @property {boolean} [success] - Whether the setup was successful (nullable during processing)
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* @property {string} [agentConfigurationId] - ID of the created agent configuration
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* @property {string} [instructionConfigurationId] - ID of the created instruction configuration
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* @property {string} [errorMessage] - Error message if setup failed
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* @property {Object} [metadata] - Additional metadata about the setup
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*/
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export declare const DynamicAgentSetupResultSchema: z.ZodObject<{
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id: z.ZodString;
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createdAt: z.ZodOptional<z.ZodNumber>;
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updatedAt: z.ZodOptional<z.ZodNumber>;
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processingState: z.ZodObject<{
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status: z.ZodEnum<{
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pending: "pending";
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completed: "completed";
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failed: "failed";
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in_progress: "in_progress";
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}>;
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progressPercentage: z.ZodNumber;
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message: z.ZodOptional<z.ZodString>;
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}, z.core.$strip>;
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success: z.ZodOptional<z.ZodNullable<z.ZodBoolean>>;
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agentConfigurationId: z.ZodOptional<z.ZodNullable<z.ZodString>>;
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instructionConfigurationId: z.ZodOptional<z.ZodNullable<z.ZodString>>;
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|
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errorMessage: z.ZodOptional<z.ZodString>;
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|
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metadata: z.ZodOptional<z.ZodNullable<z.ZodRecord<z.ZodString, z.ZodAny>>>;
|
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|
+
}, z.core.$strip>;
|
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|
+
export type DynamicBaseAgentSetup = z.infer<typeof DynamicBaseAgentSetupSchema>;
|
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|
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export type DynamicModelConfiguration = z.infer<typeof DynamicModelConfigurationSchema>;
|
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|
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export type DynamicSTTModelConfiguration = z.infer<typeof DynamicSTTModelConfigurationSchema>;
|
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export type DynamicTTSModelConfiguration = z.infer<typeof DynamicTTSModelConfigurationSchema>;
|
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export type DynamicAgentProcessingState = z.infer<typeof DynamicAgentProcessingStateSchema>;
|
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|
+
export type DynamicAgentSetupResult = z.infer<typeof DynamicAgentSetupResultSchema>;
|
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|
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export type TextBasedKnowledgeSource = z.infer<typeof TextBasedKnowledgeSourceSchema>;
|
|
@@ -0,0 +1,123 @@
|
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|
+
"use strict";
|
|
2
|
+
var __importDefault = (this && this.__importDefault) || function (mod) {
|
|
3
|
+
return (mod && mod.__esModule) ? mod : { "default": mod };
|
|
4
|
+
};
|
|
5
|
+
Object.defineProperty(exports, "__esModule", { value: true });
|
|
6
|
+
exports.DynamicAgentSetupResultSchema = exports.DynamicAgentProcessingStateSchema = exports.DynamicTTSModelConfigurationSchema = exports.DynamicSTTModelConfigurationSchema = exports.DynamicModelConfigurationSchema = exports.DynamicBaseAgentSetupSchema = exports.TextBasedKnowledgeSourceSchema = void 0;
|
|
7
|
+
const zod_1 = __importDefault(require("zod"));
|
|
8
|
+
const type_definitions_1 = require("../type-definitions");
|
|
9
|
+
const base_schema_1 = require("../base.schema");
|
|
10
|
+
/**
|
|
11
|
+
* @fileoverview Shared base schemas for dynamic AI assistant setup and model configuration.
|
|
12
|
+
* @module service-configuration/base-agent-setup
|
|
13
|
+
*
|
|
14
|
+
* Provides foundational schemas for configuring AI assistants across different
|
|
15
|
+
* channels (phone, web) and reusable provider model configuration schemas.
|
|
16
|
+
*/
|
|
17
|
+
/**
|
|
18
|
+
* Text-based knowledge source schema.
|
|
19
|
+
* Used to create a new knowledge source from raw text during a web agent update.
|
|
20
|
+
*
|
|
21
|
+
* @typedef {Object} TextBasedKnowledgeSource
|
|
22
|
+
* @property {string|null} [name] - Optional human-readable name for the text knowledge source
|
|
23
|
+
* @property {string} content - Raw text content to create as a new knowledge source
|
|
24
|
+
*/
|
|
25
|
+
exports.TextBasedKnowledgeSourceSchema = zod_1.default.object({
|
|
26
|
+
name: zod_1.default.string().nullable().optional().describe("Optional human-readable name for the text knowledge source"),
|
|
27
|
+
content: zod_1.default.string().min(1, "Content is required").describe("Raw text content to create as a new knowledge source"),
|
|
28
|
+
}).describe("Schema for creating a new text knowledge source during a web agent update");
|
|
29
|
+
/**
|
|
30
|
+
* Base agent setup schema.
|
|
31
|
+
*
|
|
32
|
+
* @typedef {Object} DynamicBaseAgentSetup
|
|
33
|
+
* @property {string} assistantName - Name of the AI assistant (max 30 characters)
|
|
34
|
+
* @property {string} [instructionConfigurationId] - ID of the instruction configuration
|
|
35
|
+
* @property {AgentRoleTemplateIdentifier} [role_template_identifier] - Role/persona for the agent
|
|
36
|
+
* @property {AgentCapabilities[]} [capabilities] - List of enabled platform services
|
|
37
|
+
* @property {string[]} [knowledgeSourceIds] - Knowledge source IDs to associate
|
|
38
|
+
* @property {TextBasedKnowledgeSource} [textKnowledgeSource] - New text knowledge source to create and associate
|
|
39
|
+
* @property {string} [language] - Language ID (e.g., en, es, fr)
|
|
40
|
+
* @property {string} [voice] - Voice ID for voice interactions
|
|
41
|
+
* @property {SupportedProprietor} [providerType] - AI model provider type
|
|
42
|
+
* @property {string} [providerModelId] - Specific model ID from the provider
|
|
43
|
+
*/
|
|
44
|
+
exports.DynamicBaseAgentSetupSchema = zod_1.default.object({
|
|
45
|
+
assistantName: zod_1.default.string().max(30).describe("Name of the AI assistant to use in conversations"),
|
|
46
|
+
instructionConfigurationId: zod_1.default.string().optional().describe("ID of the instruction configuration to use for this assistant"),
|
|
47
|
+
role_template_identifier: zod_1.default.enum(type_definitions_1.AgentRoleTemplateIdentifier).optional().describe("The role or persona that the agent adopts with this instruction set"),
|
|
48
|
+
capabilities: zod_1.default.array(zod_1.default.enum(type_definitions_1.AgentCapabilities)).optional().default([]).describe("List of platform services (tools) enabled for this agent configuration"),
|
|
49
|
+
knowledgeSourceIds: zod_1.default.array(zod_1.default.string()).optional().describe("List of knowledge source IDs to associate with this assistant"),
|
|
50
|
+
textKnowledgeSource: exports.TextBasedKnowledgeSourceSchema.optional().describe("New text knowledge source to create and associate with this web agent"),
|
|
51
|
+
language: zod_1.default.string().optional().default("en").describe("Language ID for the assistant, e.g., en, es, fr, etc."),
|
|
52
|
+
voice: zod_1.default.string().optional().describe("Voice ID for the assistant, if applicable, used for voice interactions"),
|
|
53
|
+
providerType: zod_1.default.enum(type_definitions_1.SupportedProprietor).nullable().optional().describe("The AI model provider type for this agent configuration, e.g., OPENAI, AZURE, etc."),
|
|
54
|
+
providerModelId: zod_1.default.string().nullable().optional().describe("The specific model ID from the provider to use for this agent, e.g., gpt-4, gpt-3.5-turbo, etc."),
|
|
55
|
+
}).describe("Base schema for setting up an AI assistant, used for both phone and web channels");
|
|
56
|
+
/**
|
|
57
|
+
* Model configuration schema.
|
|
58
|
+
*
|
|
59
|
+
* @typedef {Object} DynamicModelConfiguration
|
|
60
|
+
* @property {SupportedProprietor} providerType - AI model provider type
|
|
61
|
+
* @property {string} providerModelId - Specific model ID from the provider
|
|
62
|
+
*/
|
|
63
|
+
exports.DynamicModelConfigurationSchema = zod_1.default.object({
|
|
64
|
+
providerType: zod_1.default.enum(type_definitions_1.SupportedProprietor).describe("The AI model provider type for this agent configuration, e.g., OPENAI, AZURE, etc."),
|
|
65
|
+
providerModelId: zod_1.default.string().describe("The specific model ID from the provider to use for this agent, e.g., gpt-4, gpt-3.5-turbo, etc."),
|
|
66
|
+
}).describe("Base schema for model configuration");
|
|
67
|
+
/**
|
|
68
|
+
* Speech-to-text model configuration schema.
|
|
69
|
+
*
|
|
70
|
+
* @typedef {Object} DynamicSTTModelConfiguration
|
|
71
|
+
* @property {SupportedProprietor} providerType - AI model provider type
|
|
72
|
+
* @property {string} providerModelId - Specific model ID from the provider
|
|
73
|
+
* @property {string} [languageId] - Language ID for speech recognition
|
|
74
|
+
*/
|
|
75
|
+
exports.DynamicSTTModelConfigurationSchema = exports.DynamicModelConfigurationSchema.extend({
|
|
76
|
+
languageId: zod_1.default.string().optional().default("en").describe("Language ID for the speech-to-text model, e.g., en, es, fr, etc."),
|
|
77
|
+
}).describe("Schema for speech-to-text model configuration, extending the base model configuration with language support");
|
|
78
|
+
/**
|
|
79
|
+
* Text-to-speech model configuration schema.
|
|
80
|
+
*
|
|
81
|
+
* @typedef {Object} DynamicTTSModelConfiguration
|
|
82
|
+
* @property {SupportedProprietor} providerType - AI model provider type
|
|
83
|
+
* @property {string} providerModelId - Specific model ID from the provider
|
|
84
|
+
* @property {string} [languageId] - Language ID for speech synthesis
|
|
85
|
+
* @property {string} [voiceId] - Voice ID for speech output
|
|
86
|
+
*/
|
|
87
|
+
exports.DynamicTTSModelConfigurationSchema = exports.DynamicModelConfigurationSchema.extend({
|
|
88
|
+
languageId: zod_1.default.string().optional().default("en").describe("Language ID for the text-to-speech model, e.g., en, es, fr, etc."),
|
|
89
|
+
voiceId: zod_1.default.string().optional().describe("Voice ID for the text-to-speech model, if applicable"),
|
|
90
|
+
}).describe("Schema for text-to-speech model configuration, extending the base model configuration with language and voice support");
|
|
91
|
+
/**
|
|
92
|
+
* Agent processing state schema for tracking long-running setup operations.
|
|
93
|
+
*
|
|
94
|
+
* @typedef {Object} DynamicAgentProcessingState
|
|
95
|
+
* @property {string} status - Current processing status (pending, in_progress, completed, failed)
|
|
96
|
+
* @property {number} progressPercentage - Progress percentage (0-100)
|
|
97
|
+
* @property {string} [message] - Additional details about current state
|
|
98
|
+
*/
|
|
99
|
+
exports.DynamicAgentProcessingStateSchema = zod_1.default.object({
|
|
100
|
+
status: zod_1.default.enum(["pending", "in_progress", "completed", "failed"]).describe("Current processing status of the agent setup"),
|
|
101
|
+
progressPercentage: zod_1.default.number().min(0).max(100).describe("Progress percentage of the agent setup process"),
|
|
102
|
+
message: zod_1.default.string().optional().describe("Optional message providing additional details about the current processing state"),
|
|
103
|
+
}).describe("Schema for representing the processing state of a dynamic agent setup, useful for tracking long-running setup operations");
|
|
104
|
+
/**
|
|
105
|
+
* Agent setup result schema.
|
|
106
|
+
* Extends BaseModelSchema to include id, createdAt, and updatedAt fields.
|
|
107
|
+
*
|
|
108
|
+
* @typedef {Object} DynamicAgentSetupResult
|
|
109
|
+
* @property {Object} processingState - Real-time processing state for async operations
|
|
110
|
+
* @property {boolean} [success] - Whether the setup was successful (nullable during processing)
|
|
111
|
+
* @property {string} [agentConfigurationId] - ID of the created agent configuration
|
|
112
|
+
* @property {string} [instructionConfigurationId] - ID of the created instruction configuration
|
|
113
|
+
* @property {string} [errorMessage] - Error message if setup failed
|
|
114
|
+
* @property {Object} [metadata] - Additional metadata about the setup
|
|
115
|
+
*/
|
|
116
|
+
exports.DynamicAgentSetupResultSchema = base_schema_1.BaseModelSchema.safeExtend({
|
|
117
|
+
processingState: exports.DynamicAgentProcessingStateSchema.describe("Optional field to provide real-time processing state of the agent setup, useful for asynchronous operations"),
|
|
118
|
+
success: zod_1.default.boolean().nullable().optional().describe("Indicates if the assistant setup was successful"),
|
|
119
|
+
agentConfigurationId: zod_1.default.string().nullable().optional().describe("ID of the agent configuration created for this assistant"),
|
|
120
|
+
instructionConfigurationId: zod_1.default.string().nullable().optional().describe("ID of the instruction configuration created for this assistant"),
|
|
121
|
+
errorMessage: zod_1.default.string().optional().describe("Error message if the setup failed, otherwise undefined"),
|
|
122
|
+
metadata: zod_1.default.record(zod_1.default.string(), zod_1.default.any()).nullable().optional().describe("Additional metadata about the assistant setup, if any"),
|
|
123
|
+
}).describe("Schema for the result of creating or setting up a new AI assistant with dynamic setup");
|
|
@@ -0,0 +1,60 @@
|
|
|
1
|
+
import { z } from "zod";
|
|
2
|
+
/**
|
|
3
|
+
* @fileoverview Call transfer configuration schema definitions.
|
|
4
|
+
*
|
|
5
|
+
* Call transfer configurations enable AI agents to transfer calls to human operators or other
|
|
6
|
+
* phone numbers based on specific conditions or user requests. Supports both blind (immediate)
|
|
7
|
+
* and warm (announced) transfer types.
|
|
8
|
+
*
|
|
9
|
+
* @module service-configuration/call-transfer-config
|
|
10
|
+
*/
|
|
11
|
+
/**
|
|
12
|
+
* Zod schema for individual call transfer configuration.
|
|
13
|
+
*
|
|
14
|
+
* Defines the structure for configuring call transfers in the telephony system. Call transfer
|
|
15
|
+
* configurations are used by Agent Configurations to handle escalations and routing scenarios.
|
|
16
|
+
* Multiple transfer configurations can be defined, each with different conditions and destinations.
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17
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+
*
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18
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+
* @remarks
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19
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+
* **Architecture Context:**
|
|
20
|
+
* - **Used By**: Agent Configuration (call_transfer_config array)
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21
|
+
* - **Purpose**: Enables agents to escalate or route calls to human operators or specialized teams
|
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22
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+
* - **Transfer Types**:
|
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23
|
+
* - **Blind Transfer**: Immediately transfers the call without announcement
|
|
24
|
+
* - **Warm Transfer**: Announces the call to the recipient before connecting the caller
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25
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+
*
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26
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+
* **Use Cases:**
|
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27
|
+
* - Sales inquiries → Transfer to sales team
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28
|
+
* - Technical support escalation → Transfer to senior technician
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29
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+
* - Billing questions → Transfer to billing department
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30
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+
* - Emergency situations → Transfer to on-call manager
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31
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+
*
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32
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+
* @typedef {Object} CallTransferConfigProperties
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33
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+
* @property {string} transfer_number - The phone number to transfer calls to in E.164 international format (e.g., '+15551234567')
|
|
34
|
+
* @property {'blind' | 'warm'} transfer_type - Transfer type: 'blind' for immediate transfer without announcement, 'warm' for announced transfer where recipient can accept or decline (default: 'blind')
|
|
35
|
+
* @property {string[]} transfer_conditions - Array of natural language conditions or phrases that trigger this transfer (e.g., 'speak to sales', 'talk to manager', 'escalate to human')
|
|
36
|
+
*
|
|
37
|
+
* @example
|
|
38
|
+
* ```typescript
|
|
39
|
+
* const transferConfig: CallTransferConfig = {
|
|
40
|
+
* transfer_number: '+15551234567',
|
|
41
|
+
* transfer_type: 'warm',
|
|
42
|
+
* transfer_conditions: ['speak to sales', 'talk to manager', 'escalate']
|
|
43
|
+
* };
|
|
44
|
+
* ```
|
|
45
|
+
*/
|
|
46
|
+
export declare const CallTransferConfigSchema: z.ZodObject<{
|
|
47
|
+
transfer_number: z.ZodString;
|
|
48
|
+
transfer_type: z.ZodDefault<z.ZodEnum<{
|
|
49
|
+
blind: "blind";
|
|
50
|
+
warm: "warm";
|
|
51
|
+
}>>;
|
|
52
|
+
transfer_conditions: z.ZodArray<z.ZodString>;
|
|
53
|
+
}, z.core.$strip>;
|
|
54
|
+
/**
|
|
55
|
+
* Type definition for call transfer configuration.
|
|
56
|
+
*
|
|
57
|
+
* Represents a single call transfer rule with target number, transfer method,
|
|
58
|
+
* and the conditions that trigger the transfer.
|
|
59
|
+
*/
|
|
60
|
+
export type CallTransferConfig = z.infer<typeof CallTransferConfigSchema>;
|
|
@@ -0,0 +1,53 @@
|
|
|
1
|
+
"use strict";
|
|
2
|
+
Object.defineProperty(exports, "__esModule", { value: true });
|
|
3
|
+
exports.CallTransferConfigSchema = void 0;
|
|
4
|
+
const zod_1 = require("zod");
|
|
5
|
+
/**
|
|
6
|
+
* @fileoverview Call transfer configuration schema definitions.
|
|
7
|
+
*
|
|
8
|
+
* Call transfer configurations enable AI agents to transfer calls to human operators or other
|
|
9
|
+
* phone numbers based on specific conditions or user requests. Supports both blind (immediate)
|
|
10
|
+
* and warm (announced) transfer types.
|
|
11
|
+
*
|
|
12
|
+
* @module service-configuration/call-transfer-config
|
|
13
|
+
*/
|
|
14
|
+
/**
|
|
15
|
+
* Zod schema for individual call transfer configuration.
|
|
16
|
+
*
|
|
17
|
+
* Defines the structure for configuring call transfers in the telephony system. Call transfer
|
|
18
|
+
* configurations are used by Agent Configurations to handle escalations and routing scenarios.
|
|
19
|
+
* Multiple transfer configurations can be defined, each with different conditions and destinations.
|
|
20
|
+
*
|
|
21
|
+
* @remarks
|
|
22
|
+
* **Architecture Context:**
|
|
23
|
+
* - **Used By**: Agent Configuration (call_transfer_config array)
|
|
24
|
+
* - **Purpose**: Enables agents to escalate or route calls to human operators or specialized teams
|
|
25
|
+
* - **Transfer Types**:
|
|
26
|
+
* - **Blind Transfer**: Immediately transfers the call without announcement
|
|
27
|
+
* - **Warm Transfer**: Announces the call to the recipient before connecting the caller
|
|
28
|
+
*
|
|
29
|
+
* **Use Cases:**
|
|
30
|
+
* - Sales inquiries → Transfer to sales team
|
|
31
|
+
* - Technical support escalation → Transfer to senior technician
|
|
32
|
+
* - Billing questions → Transfer to billing department
|
|
33
|
+
* - Emergency situations → Transfer to on-call manager
|
|
34
|
+
*
|
|
35
|
+
* @typedef {Object} CallTransferConfigProperties
|
|
36
|
+
* @property {string} transfer_number - The phone number to transfer calls to in E.164 international format (e.g., '+15551234567')
|
|
37
|
+
* @property {'blind' | 'warm'} transfer_type - Transfer type: 'blind' for immediate transfer without announcement, 'warm' for announced transfer where recipient can accept or decline (default: 'blind')
|
|
38
|
+
* @property {string[]} transfer_conditions - Array of natural language conditions or phrases that trigger this transfer (e.g., 'speak to sales', 'talk to manager', 'escalate to human')
|
|
39
|
+
*
|
|
40
|
+
* @example
|
|
41
|
+
* ```typescript
|
|
42
|
+
* const transferConfig: CallTransferConfig = {
|
|
43
|
+
* transfer_number: '+15551234567',
|
|
44
|
+
* transfer_type: 'warm',
|
|
45
|
+
* transfer_conditions: ['speak to sales', 'talk to manager', 'escalate']
|
|
46
|
+
* };
|
|
47
|
+
* ```
|
|
48
|
+
*/
|
|
49
|
+
exports.CallTransferConfigSchema = zod_1.z.object({
|
|
50
|
+
transfer_number: zod_1.z.string().describe("Phone number in E.164 international format to transfer calls to (e.g., '+15551234567' for US numbers, '+442071234567' for UK numbers)"),
|
|
51
|
+
transfer_type: zod_1.z.enum(['blind', 'warm']).default('blind').describe("Type of call transfer: 'blind' for immediate transfer without announcement (faster, no option to decline), 'warm' for announced transfer where the recipient is informed before the caller is connected (professional, allows screening)"),
|
|
52
|
+
transfer_conditions: zod_1.z.array(zod_1.z.string()).describe("Array of natural language conditions, keywords, or phrases that trigger this call transfer (e.g., 'speak to sales', 'talk to a human', 'escalate to manager', 'billing question'). The agent will match these conditions during conversations to determine when to initiate the transfer.")
|
|
53
|
+
});
|